Warehouse Order Selector
Pine State Spirits job in Augusta, ME
Job Description
Come join Pine State Trading, Co., Maine's leading state-of-the-art beverage distribution company. We are a family-owned company looking to hire capable individuals to grow our talented and dedicated workforce. Pine State features a diverse work environment driven by our team of skilled employees. We value determination, work ethic, and motivation.
Perks and Benefits:
Hourly rate between $18.00 and $21.00.
Health Benefits
(Benefit enrollment after 30 days of employment).
401k with employer match.
Paid vacation, sick time, and holidays.
Training and career development.
Job Summary:
Pine State is currently looking for Selectors at our Augusta Maine location. Our Selectors are responsible for accurately selecting products and filling customer orders. You could be selecting individual bottles or full cases from picking areas throughout the warehouse.
Qualifications and Physical Requirements:
Ability to work in a production department subject to changing priorities and shifting timetables and deadlines.
Requires one to have excellent attendance and meet the selection standards to ensure customer orders are done in a timely manner and accurately.
Work is performed in non-office environments at warehouse locations with occasional exposure to temperature extremes.
Bending, lifting, kneeling, climbing, pushing, and pulling are required for prolonged periods to receive and transport products. Consistently lifting 15 to 20 pounds, lifting 50+ pounds on occasion.
Must be able to stand/walk 100% of shift.
Must be at least 18 years of age, required.
Work Schedule: Monday through Friday and this may change during holiday weeks.
Selectors start at 8:00am
What Pine State Beverage can offer you as an employee:
Clean, state of the art warehouse and technology.
Our newly designed Training Center ensures you are successful in your new role and provides opportunity for career advancement.
Inside and outside break areas, which includes an onsite vending kiosk where you can grab snacks, drinks, or a full meal.
Onsite equipment operation training and certification available for those positions that require it.
#INDPSBopsjobs
LoanMax- Manager Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 544 Deering Ave. Portland, ME 04103 ** Incentives: Full-Time Position: Monday - Friday , Rotating Saturdays, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Retention Bonus
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Must have a valid driver's license
Must have access to reliable personal transportation to carry out banking duties
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customer service
Loan processing
Cash handling
Collection calls
Additional duties as assigned
Our Background
LoanMax is one of America's most respected loan companies. We believe our managers are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
Customer Service Representative
Portland, ME job
LoanMax Title Loans - Now Hiring! Position: Store Manager (Full-Time, In-Person) About the Role: LoanMax Title Loans is seeking a Store Manager for our Portland, ME location. This is a full-time, in-person leadership role. We are looking for a professional, motivated, and dependable individual ready to oversee daily operations, lead a team, and uphold the company's commitment to honesty, integrity, and exceptional customer service.
The Store Manager plays a key role in driving store performance, developing staff, and ensuring an outstanding customer experience.
Key Responsibilities:
Oversee daily store operations and ensure compliance with company policies
Lead, coach, and develop team members to meet performance goals
Assist potential and existing customers with questions regarding loan products
Evaluate vehicles for loan eligibility and ensure accurate documentation
Monitor and manage customer accounts, including payment processing
Review reports and performance metrics to drive store success
Maintain strong customer relationships through courtesy calls and follow-up
Ensure a clean, organized, and professional store environment
What We Offer:
Competitive Salary
6 Paid Holidays
Vacation Time
On-the-Job Paid Training
Full-Time Schedule: Monday-Friday, 10 AM to 6 PM
Rotating Saturdays: 9 AM to 3 PM
Never Work Sundays!
Medical, Dental, Vision, and other voluntary benefits after 90 days (effective on your 91st day)
Requirements:
General:
Must be available to work full-time, in person
Strong leadership, communication, and decision-making skills
Excellent organizational and problem-solving abilities
Positive attitude and professional presence
Education:
High school diploma or equivalent required
Experience:
Previous management or supervisory experience preferred
Customer service and/or financial services experience a plus
Comfortable using computers and performing data entry
Personal Qualities:
Motivated, dependable, and honest
Strong commitment to exceptional customer service
Team-oriented with a hands-on leadership style
About Us:
LoanMax Title Loans is one of America's most respected title loan companies, operating nearly 1,000 stores in over 20 states. Since 1990, we've been committed to providing customers with fast, transparent financial solutions backed by integrity and outstanding service.
Our employees are the heart of what we do. We're looking for leaders who want more than just a job - they want a career where their contributions are valued and their growth is supported.
Please Note: All candidates must pass a comprehensive background screening, including credit and criminal history.
Property Manager
Old Orchard Beach, ME job
What you'll do:
The Hospitality Manager provides exceptional customer service to attract and serve our guests, ensuring we meet our financial goals. The role would help oversee our seasonal RV Campground, Pinehirst, located in Old Orchard Beach, ME. The role would require weekends during our high season (April-October). The position would be a year-round full-time opportunity.
Your job will include:
Please provide exceptional customer service to residents and guests to ensure an outstanding experience.
Manage the property's resources and assets, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage, and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it's clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare, and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
Bachelor's degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufactured home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver's license, good driving recor,d and current.
Senior FCRM Testing Analyst
Lewiston, ME job
Jacksonville, Florida, United States of America **Hours:** 40 **Pay Details:** $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Financial Crime Risk Management
**:**
**Department Overview:**
The U.S. FCRM Monitoring & Testing Team is responsible for maintaining a dynamic, risk-based, 2LoD testing process designed to periodically review the design and operating effectiveness of key processes and controls and assess compliance with relevant key laws, rules, and regulations. The Testing Team staff are objective and separate from FCRM Program execution activities and responsible for an Annual Test Plan comprised of mandatory and risk-based testing of financial crime risks owned by the first and second lines of defense.
**_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._**
**Job Description Summary:**
The Senior FCRM Testing Analyst executes independent testing of FCRM controls / systems for assigned businesses, and operational units across the Bank to evaluate the effectiveness of these controls in covering associated risk.
This role is capable of independently executing and having responsibility for various activities (e.g., test plan development, executing test steps) throughout the testing lifecycle within agreed timelines.
**Depth & Scope:**
+ Works Independently as a subject matter expert regarding assigned testing areas and objectives, including related regulatory requirements
+ Develops testing documentation and results reporting in-line with testing requirements
+ Understands the use of controls for managing financial crimes risk and applies this understanding to independently evaluate controls effectiveness and develop recommendations for enhancement
+ Undertakes and completes a variety of projects and initiatives as part of the testing function
**Education & Experience:**
+ Undergraduate degree or equivalent work experience
+ 5+ years experience
**Preferred Skills:**
+ A deep knowledge of Anti-Money Laundering (AML) processes
+ Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption
+ Strong communication and written skills and the ability to work with and influence Senior Stakeholders
+ Ability to multi-task and work on more than one review at a time
**Customer Accountabilities:**
+ Executes testing engagement work in accordance with established standards to achieve completion within targeted timelines
+ Conducts skilled analytical research and analysis as part of the assigned testing objectives
+ Works collaboratively with key partners throughout the testing engagement
+ Presents objective and independent opinion on the adequacy of processes and controls in accordance with regulatory and internal requirements
+ Executes follow-up of findings raised from testing reviews in accordance with established standards
+ Provides subject matter expertise on FCRM controls and processes and/or input to projects/initiatives as a representative for area of the FCRM testing function
+ Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate groups to resolve
**Shareholder Accountabilities:**
+ Prioritizes and manages own workload to deliver quality results and meet assigned timelines
+ Contributes to the analysis, due diligence, and implementation of initiatives within defined assignments
+ Adheres to internal policies, standards and procedures, methodologies, and applicable regulatory requirements
+ Understands the operations of the business unit / area being tested and to identify potential FCRM risks and apply information to complete
+ Clearly and concisely documents research as required to understand requirements specific to an engagement
+ Keeps abreast of emerging trends / developments and changes to regulatory framework, internal policies, and standards
+ Knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions
+ Actively manages relationships within and across various business lines, corporate and/or control functions, and ensures alignment with enterprise and/or regulatory requirements
+ Effectively communicates results to FCRM Testing management and the stakeholders
+ Maintains a culture of risk management and control, supported through FCRM testing
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge sharing with the team and/or business unit
+ Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including potential cross training within own team
+ Keeps team members informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities
+ Develops relationships with internal and external business partners / stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Investment Consultant
Remote or Augusta, ME job
*INVESTMENT CONSULTANT - Remote based in TX* WHAT IS THE OPPORTUNITY? Expand and deepen the network of Independent Financial Advisors, CPA's & attorneys referring clients to Royal Bank of Canada (RBC) Rochdale and to communicate and meet high net worth investors who have expressed an interest in RBC Rochdale investment services. Develops "partnering" relationships with Independent Financial Advisor, accounting firms, and estate planning firms with the objective of providing the highest level of investment management services to their clients. Performance in the role is based on the acquisition of new assets under management.
WHAT WILL YOU DO?
* Develop and implement programs designed to increase the quality and quantity of Independent Financial Advisors, accounting and law firms referring clients to RBC Rochdale.
* Ensure that Independent Financial Advisors are kept abreast of firm and industry developments.
* Ensure that the transition from the sales process to portfolio management is smooth and accurate.
* Facilitate the new accounts and account transfer process.
* Handle Independent Financial Advisor and client communication.
* Prepare client presentations.
* Communicate regularly with centers of influence to ensure that products and services are meeting their needs, expectations and specifications.
* Facilitate and conduct individual meetings and presentations in assigned territory.
* Generate new assets to the firm using a highly professional consultative sales approach.
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree
* Minimum 5 years of financial experience preferably in Investment Management
* 2 years of experience in the High Net Worth or Ultra High Net Market markets
* 2 + years delivering formal client presentations
* FINRA Series 7 and 63 or 66 licenses
* Ability to travel 40-50% of the time
*Additional Qualifications*
* CFA - Chartered Financial Analyst (or in process of becoming CFA Charterholder)
* Highly competitive and goal-oriented
* A focus on sales and new business development
* Masters Degree preferred
* Working knowledge of portfolio management, including knowledge of investment techniques and asset allocation, investment research, capital market behaviors, and financial instruments generally acquired through years of investment and /or HNW related experience.
* Experience in the High Net Worth or Ultra High Net Market markets
* Working knowledge of financial planning, investment and/or HNW economic issues (aka "continual learner") and the ability to apply principal techniques of portfolio management, along with excellent communication skills to effectively interface with clients and investment colleagues.
* Prior success in the HNW or UHNW market
* Excellent communication skills
* Self-motivated and self-disciplined
* Strategic thinker, able to assess and recommend a course of action
* Highest level of both personal and professional demeanor and ethical behavior
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
\#LI-DN1
\#CA-DN1
Branch Office Administrator
Bangor, ME job
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 88 Hammond St 404, Bangor, ME
This job posting is anticipated to remain open for 30 days, from 01-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $21.38
Hiring Maximum: $22.71
Read More About Job Overview
Skills/Requirements
What skills would make you a successful BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Community Banker II
Bangor, ME job
Have you been thinking about working for a company that offers advancement opportunities, is more fulfilling, understands work-life balance, and where you can make a difference? Whether you are looking for your first job or thinking about a career change, Katahdin Trust Company could be the right fit for you!
When you join the Katahdin team, you will become a part of a growing organization committed to helping the communities we serve to grow and prosper. You will become a part of one of the "Best Places to Work in Maine," committed to helping our employees succeed. We will provide you with the tools, resources, and educational opportunities to foster and grow your career with us!
We offer a generous benefits package to include Health, Dental, Vision, Profit Sharing, 401(k) match, Employee Stock Ownership Plan, paid time off, and more!
Find yourself in banking and join Katahdin Trust!
We are currently accepting applications for a: Community Banker II, Springer Drive, Bangor
Responsibilities include:
* Learning the complete line of transactional duties
* Performing a wide variety of customer service functions
* Learning the Bank's products and services offered
* Learning and using all applicable bank software
* Display a strong commitment to customer satisfaction
* Responsible for establishing, growing, and retaining customer relationships as well as developing and fostering branch growth
Qualifications include:
* High school graduate or equivalent
* Excellent customer service skills
* Flexible and work well in a team environment
* Fully computer literate
* Prior banking experience preferred
* A clean criminal background history and satisfactory to Bank standards credit report are required
Tax Senior - Private Client Services
Portland, ME job
Job Description
About Us
Baker Newman Noyes (BNN) is a top 100 tax, assurance, and advisory firm in the U.S. and holds a Best of Accountingâ„¢ recognition for superior client service. BNN was founded to create opportunity for our employees, clients, and communities. We provide expert accounting and advisory services across several industries. With offices in Maine, Massachusetts, and New Hampshire, BNN has a reputation for teamwork, collaboration, and client excellence throughout New England and beyond. BNN's culture champions career advancement, mentorship, community involvement, and exceptionally responsive client service.
About the Position
If you're looking for a rewarding opportunity in a professional atmosphere with immense positivity, incredible talent, and exciting potential, then Baker Newman Noyes is the place for you. The responsibilities of this Tax Senior position include working directly with other BNN tax professionals, our clients, and other advisors to prepare federal and state individual income tax returns, fiduciary income tax returns, gift tax returns, and estate tax returns. You will also utilize tax research tools to help determine the proper tax treatment of a variety of client transactions.
Competencies and Position Requirements
Knowledge of tax preparation at both the federal and state(s) levels, including but not limited to returns of individuals, trusts, and estates
Keeps current with new tax and tax law developments
Strong research skills to assist in resolving tax issues and conflicts
Strong organizational skill and attention to detail
Excellent project management, analytical, interpersonal, oral and written communication skills
Ability to thrive in a dynamic team environment
Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines
Write effectively and professionally in work paper documentation, emails, and other formats
Dedicated to superior client service
Displays professionalism, dependability, and trustworthiness combined with a cooperative attitude
Responds to client requests, including phone calls and emails, in a timely and appropriate manner
Demonstrates maturity, integrity, honesty, openness, and tact in dealing with others
Develops a rapport with client personnel and the firm engagement team
Maintains an enthusiastic and positive attitude
Education and Experience
3+ years relevant experience in taxation with a public accounting firm
CPA or JD
MST or LLM in taxation is a plus
Cumulative GPA of 3.0 or higher
Work Environment
Ability to work a flexible schedule based on business needs
Hybrid work option
Supportive and collaborative culture
BNN strongly believes in maintaining a healthy balance between work and personal life. We support this through a variety of benefits, including:
20 days paid time off, 5 sick days, 11 paid holidays
6-week paid parental leave
Health, Dental, Pet, Vision, Disability and Life Insurances
401(k) Plan with company match
Profit Sharing Plan
Business-casual office environment
Baker Newman Noyes is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity and expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable law.
eGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Portland, ME job
New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Enterprise Enabling Functions
**Job Description:**
**The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
**Depth & Scope:**
+ Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
+ Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
+ Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
+ Work performed under minimal management guidance and supervision
+ Identify and lead problem resolution
+ Supports and may contribute to communication and change management activities
**Education & Experience:**
+ Undergraduate degree
+ 3+ years related experience
**Preferred Qualifications:**
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
+ Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management
+ Experience working with LRR content vendors
+ Experience establishing a Reg Change Management lifecycle
+ Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
+ Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
+ Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
**Customer Accountabilities:**
+ Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
+ Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
+ Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
+ Provides recommendations and direction based on the end to end customer experience when making decisions
+ Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
+ Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
+ Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
+ Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
+ Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
+ Identifies and leads problem resolution to ensure customer needs are met
+ Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
+ Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
+ Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
**Shareholder Accountabilities:**
+ Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
+ Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
+ Identifies scope changes and completes analysis to determine impact to project benefits and risks
+ Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
+ Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
+ Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
+ Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
+ Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
+ Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
+ Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
+ Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
+ Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
+ Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
+ Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
+ Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
+ Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
+ Develops efficient and effective solutions through analytical problem solving
+ Supports implementation/post implementation activities as defined in the project plan
**Employee/Team Accountabilities:**
+ Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
+ Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
+ Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
+ Engages, enables and leads stakeholders to agreement/consensus on the business requirements
+ Prioritizes and manages work load and capacity to deliver on project milestone dates
+ Participates in regular coaching and performance review sessions, employee surveys and action plans
+ Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
+ Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
+ Supports, mentors and provides guidance to junior level Business Analysts and peers
+ Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Office Manager
Old Orchard Beach, ME job
Join our team at Pinehirst Campground and help facilitate amazing experiences for our guests! As the Office Manager at our beautiful seasonal campground, you'll be a key player in keeping everything running smoothly. You'll lead daily office operations, support the Property Manager, and make sure every visitor leaves with great memories and plans to return.
Key Responsibilities:
· Oversee all front office operations, ensuring efficient daily workflows and exceptional guest service.
· Act as the primary point of contact for daily and seasonal campers-responding to inquiries, taking reservations, and resolving issues promptly both in-person and over the phone.
· Support the Property Manager with administrative duties such as scheduling, reporting, and ensuring corporate compliance.
· Handle financial tasks, including processing payments, deposits, and regular cash handling and balancing.
· Maintain organized records and seasonal camper files, keeping documents current and compliant with corporate and campground policies.
· Assist with seasonal site sales by contacting leads, managing waitlists, and coordinating with prospective campers.
· Communicate and coordinate with vendors, contractors, and service providers to ensure timely delivery of goods and services.
· Collaborate closely with the Park Manager to address guest feedback, identify process improvements, and deliver outstanding campground experiences.
· Maintain a welcoming office environment that reflects our values of hospitality, efficiency, and professionalism.
What We're Looking For:
· High school diploma or GED required, additional education in business, hospitality, or recreation management a plus.
· At least 1-2 years of experience in customer service, administrative support, or hospitality.
· Strong communication and interpersonal skills with a friendly, professional demeanor.
· Excellent organization, time management, and attention to detail.
· Proficiency with computers, reservation systems, and office software (training provided).
· Ability to multitask in a fast-paced, guest-focused environment.
· A team-oriented spirit and a genuine love for camping are a plus!
Why You'll Love It Here:
· Be part of a close-knit, upbeat seasonal team that values community and customer satisfaction.
· Enjoy working in one of Wisconsin's most scenic summer destinations.
· Gain valuable experience in both hospitality management and administration.
Risk & Operations Administration Manager
Hampden, ME job
This position is responsible for performing a variety of functions in support of the Bank's CRO & CIO. Responsibilities (Essential): * Assists with coordination of legal review and communication, tracks significant defensive litigation, and researches federal and state laws/regulations as needed;
* Assists departments within the Bank by performing research of legal processes (e.g., subpoenas, summons, garnishments, levies, attachments, writs, etc.) and responding timely to inquiries;
* Manages all meeting logistics driven by the CRO and CIO, ensuring timely preparation and distribution of meeting materials;
* Responsible for Risk Management, IT and Operations invoices, ensuring they are accurately captured in the Bank's accounts payable system;
* Attends meetings driven by the CRO and CIO and record minutes of the same;
* Prepares reports by collecting and analyzing data;
* Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CRO/CIO, including those of a confidential or sensitive nature;
* Works closely and effectively with the CRO and CIO and IT department on special projects as assigned;
* With oversight from the CRO and CIO, manages the Bank's Vendor Risk Management and Disaster Recovery / Business Continuity Program and associated Analyst;
* Tracks and ensures all Risk Management and Operations Policies are reviewed periodically as needed; maintains tracking and scheduling materials for Board review.
* Enthusiastically support the Bank's Guiding Principles and Brand Behaviors;
* Adhere to federal regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Acts, and all established policies and procedures.
Responsibilities (Marginal):
* Perform other duties as requested.
Required Education & Experience:
* Minimum of a high school degree or the equivalent.
* A Paralegal certificate or equivalent experience is strongly preferred.
* An Associate's or Bachelor's Degree in a relevant area with at least 5 years of experience at a bank or law firm is strongly preferred.
* Strong organizational, analytical, and written and oral communication skills are required.
* Must be able to function with a high degree of independence and collaboratively within a team, and be able to use judgment to plan and accomplish goals. Specific areas of knowledge to include:
* Knowledge and experience working in banking or law firm;
* Strong research and writing skills (may request writing sample);
* Strong working knowledge of bank regulatory requirements and industry practices;
* Knowledge of litigation/legal process (summons, subpoenas, levies, garnishments, attachments, etc.) and vendor contracts;
* Strong MS Office, including Word, Excel and PowerPoint;
Physical Demands and Work Environment:
Physical Demands: General office environment.
Work Environment: General office environment.
Schedule Expectations:
Full time. Flexible work hours may be necessary and hours over 40 are expected as required.
Required Travel:
This position requires travel approximately 10% of work hours.
AAP/EEO Statement:
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities
GIS Sewer Analyst
Biddeford, ME job
Maine's premier City to work and live is becoming Maine's premier municipal employer - welcome to Biddeford, Maine, where citizens are proud of their community and employees thrive! The City of Biddeford, a beautiful, resurgent, coastal Maine community, is seeking dynamic people to join our award-winning team of professionals. As an employee in one of Maine's youngest communities, you can become part of a team that is guiding its economic revival. You will need to be highly motivated, talented, with a strong desire to make a difference in the daily lives of citizens.
The City of Biddeford greatly values employee wellness and work/life balance. Many of our positions, including all positions in City Hall, have a four-day, 36-hour work week (Fridays off!).
The Director of Engineering, along with the Department of Public Works, is looking forward to welcoming a new team member to help support the City's infrastructure planning. As the GIS Sewer Analyst, you will be responsible for utilizing the City's existing GIS network to develop a comprehensive, city-wide sewer-shed model that evaluates the hydraulic capacity of the current sewer system, including all pipelines and pump stations. Once the model is built, you'll use it to analyze whether the system can support new private developments and provide 'ability-to-serve' letters as needed. This position offers a valuable and exciting opportunity to contribute to smart growth and effective infrastructure management across the City of Biddeford.
Responsibilities
* Update the City's storm & sewer GIS mapping via acquired field data (surveys/record drawings/CCTV) & new development (as-builts)
* Assist the City in designing & identifying required sewer infrastructure upgrades (pump stations, conveyance piping, CSO sewer separation)
* Create new GIS utility maps to comply with the City's MS4 stormwater permit and wastewater needs
* On specific occasions, attend public forum meetings to discuss the City's sewer infrastructure (City Council)
Required Qualifications
* 4+ years of professional hydraulic/hydrologic consulting
* Experience creating and running hydraulic/hydrologic sewer-shed models for stormwater & wastewater capacity
* Background in creating and updating sewer pipe networks within ESRI ArcGIS Pro
* Software Proficiency Requirements:
o ArcGIS Pro
o Hydraulic/Hydrologic Modeling Software (preferably InfoSWMM)
* Professional Work Ethic:
o Strong sense of accountability and self-initiative
o Ability to work independently, and communicate as part of a team
o Manage multiple projects and deliverables simultaneously
o Prioritize organization and attention-to-detail
* A willingness to demonstrate a commitment to the City of Biddeford's work around diversity, equity, accessibility, and inclusion
Preferred Qualifications
* Registered Professional Engineer (PE), or the ability to be licensed within one year
* Background in design & modeling wastewater pump stations, force mains, and combined sewers (CSOs)
* Experience with AutoCAD Civil3D
* Permitting experience with local & State regulatory agencies (MaineDEP, MaineDOT, USACE)
Equal Opportunity Employer
The City of Biddeford's mission is to cultivate and sustain a diverse, inclusive, equitable, welcoming, and belonging-based workplace where employees actively practice solidarity for the greater good of the work environment and employee experience.
As an Equal Opportunity Employer, the City of Biddeford shall employ, develop, and work to maintain the best qualified person(s) available without discrimination to: age, race, color, religion, sex, sexual orientation, marital status, pregnancy, dimensions of gender, disability, citizenship, veterans' status, ancestry, national origin, and/or political affiliation or any other status protected by law.
Equitable access to services and employment is available and those applicants requiring reasonable accommodation for this application and/or the interview process should notify the Deputy Director of Human Resources at ************.
Benefits:
* Dental insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid bereavement leave
* Paid parental leave
* Paid time off
* Professional development assistance
* Referral program
* Retirement plans w/ employer match
* Tuition reimbursement
* Vision insurance
Schedule: Monday - Tuesday, 7am - 5pm // Wednesday - Thursday, 8am - 4pm
Work Location: In-person
Commercial Banker I or II
Lewiston, ME job
Commercial Banker I or II (Portland or Lewiston) Androscoggin Bank, a values driven, mutual savings bank based in Lewiston, Maine, has an opening for a Commercial Banker to join our team. Our culture is one where we work collaboratively with clients and business partners to answer questions and assist in arriving at the most effective and efficient resolution to reasonably comply with regulatory requirements and do what is right for the client. The difference here is the great team you will work with and the ability to work in a local business with local decision making-where employees and clients come first!
In keeping with our client first purpose, our ideal candidate will understand the needs of our client and community goals and have experience as a Commercial Banker.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals to perform the essential functions.
* The Commercial Banker develops, retains and services a loan portfolio in excess of $50 million dollars with a goal of reaching $65 million dollars. This may vary based upon the composition of the portfolio, e.g., number of clients, commercial real estate, C&I, etc.
* Establishes, and negotiates where necessary, terms under which credit will be extended, including the costs, repayment method, and schedules and collateral requirements.
* Interviews loan applicants and collects and analyzes financial and related data to determine the general creditworthiness of the prospect and the merits of the specific loan request.
* Develops new business by contacting prospects and customers, cross-sells bank services including: DDA and savings accounts, cash management services, trust & investment services and residential mortgage loans.
* Serves as a contact officer for non-borrowing accounts and loan customers for matters relating to other bank services.
* Collects and analyzes information that reflects the current creditworthiness of customers and the current status of existing loans. May obtain information through direct inspection of the applicant's business and/or collateral, review of interim financial reports, personal interview, and other means.
* Monitors loan repayment activities with all accounts in their portfolio and takes necessary action to collect from past-due accounts.
* Attends and makes recommendations to Management Credit Committee, and when appropriate to Problem Loan Committee on delinquent or adversely rated credits. Manages delinquent credits in tandem with the Collections Department.
* Advises customers, when appropriate, concerning business management and financial matters.
* Develops material for and makes loan presentation to the loan committee where required.
* Participates in community affairs to increase the bank's visibility and to enhance new business opportunities.
* Makes joint calls with Branch Managers, Treasury Management Officers, Investment Officers or other bank personnel as needed to cross promote bank products.
* Makes calls and establishes relationships in line with Community Reinvestment Act guidelines.
* Complies with all banking related laws and regulations communicated to the employee through training and/or written correspondence and those requirements reflected in the Bank's policies and procedures applicable to the employee's duties and/or areas of responsibility. Protects all customer information and institution assets and complies with privacy and acceptable use policies.
* Undertakes special projects relating to departmental services as assigned by the Director of Commercial Lending.
* Location: Portland or Lewiston
Qualifications:
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
* Requires a minimum of 1 year of Commercial Lending experience
* Requires a minimum of 3 years of bank lending experience.
* Requires a minimum of 1 year of Credit Analysis experience
* Proven business development capabilities
* Represents bank in professional manner
* Ability to cross-sell other bank products and services
* Willingness to travel and work a flexible schedule to meet customer needs
* Must have a valid drivers license
* Proven communication and interpersonal skills.
Benefits
This position carries great benefits, including paid time off, holiday pay, 401k participation with a generous match (we put money in your 401k even if you don't!), and access to Androscoggin Bank's full insurance benefit package (medical, dental, vision, life, and disability). Androscoggin Bank offers paid parental leave to our employees, which grants new mothers and fathers six weeks of full pay! We also provide paid volunteer time to all employees.
Hoping you could advance your career and your education? We can help. Androscoggin Bank is committed to supporting employee development, and employee benefits include tuition and education reimbursement.
Do you wish you could be more involved and connected in your company, beyond the level of your department? Androscoggin Bank offers that to you. Project teams, committees, events, in-house education, and more. It's an amazing place to work.
And, you get to work with some of the smartest, most dedicated, heart-felt people you will ever meet!
We are deeply proud that Androscoggin Bank recently achieved B Corp Certification. This means we'll continue to use profit to power our purpose, rather than serving as the purpose itself. We'll serve the best interests of our clients, our employees and our communities, while also honoring our environment. Learn more about it here - ***************************************
Androscoggin Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.
EOE/Minorities/Females/Vet/Disabled
Teller I (US) - 20 hr Part Time - North Windham
Windham, ME job
Windham, Maine, United States of America **Hours:** 20 **Pay Details:** $21.00 - $26.25 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Personal & Commercial Banking
**Job Description:**
The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.
**Depth & Scope:**
+ Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
+ Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
+ Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
+ Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
+ Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
+ Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
+ Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
+ Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
+ Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
+ Verifies customers' identities by following customer authentication policies & procedures
+ Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
+ Adheres to safe deposit box procedures/operations and guidelines
+ Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
+ Accountable for ensuring confidential customer information is securely stored throughout the day
+ Understands the importance of and follows dual control
+ Follows all security and audit measures to minimize potential loss
+ Utilizes bank tools and processes to detect, address and prevent fraud
+ Expected to complete all required in-classroom training and on-line training by established due dates
**Education & Experience:**
+ High school diploma or GED
+ 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
+ Ability to work during operating hours to include weekends, evenings, holidays as scheduled
+ Demonstrated Customer Service skills preferred
+ Strong organizational skills
+ Detail-oriented
+ Ability to function in a fast-paced and changing environment
+ Excellent communication skills with ability to be concise, clear and consistent
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel - Occasional
International Travel - Never
Performing sedentary work -Frequent
Performing multiple tasks - Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds - Continuous
Sitting -Occasional
Standing - Continuous
Walking - -Frequent
Moving safely in confined spaces - Occasional
Lifting/Carrying (under 25 lbs.) - Occasional
Lifting/Carrying (over 25 lbs.) -Occasional
Squatting - Occasional
Bending - Occasional
Kneeling - Occasional
Crawling - Occasional
Climbing - Occasional
Reaching overhead - Occasional
Reaching forward - Occasional
Pushing Occasional
Pulling - Occasional
Twisting - Occasional
Concentrating for long periods of time - Continuous
Applying common sense to deal with problems involving standardized situations - Continuous
Reading, writing and comprehending instructions - Continuous
Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Workout Officer
Bar Harbor, ME job
Bar Harbor Bankshares, an independent community banking organization that encourages and supports the personal and professional development of its employees, dedicates itself to consistent service of the highest level for all customers, and recognizes its responsibility to be an active participant in, and advocate for, community growth and prosperity. If you would like to be part of this great mission, please read on.
Bar Harbor Bank & Trust is seeking a Workout Officer. The level of this position is dependent on experience. The ideal candidate will possess a background in commercial credit as well as 3-5 years of workout experience.
* Manage foreclosures and collateral liquidation processes. Ensure prompt resolution of legal matters so that workout and other loss mitigation activities can proceed. Obtain MI approval as required for foreclosure bidding, short sales or deed in lieu of foreclosure. Work closely with investors, insurers, real estate agents, title companies, attorneys, auctioneers and other third parties to facilitate closure of approved transactions. Check the Freddie Mac REO Manager Servicing Tool to monitor the status of Freddie Mac's REO properties. Update 1099-A and 1099-C report as needed to end-of-year tax reporting.
* Communicate with Bankruptcy attorneys as needed for appropriate, timely follow-up regarding status of bankruptcy situations. Make note of all contact made with Bankruptcy attorneys by updating the system's collection messages with any new information. Provide information to bankruptcy attorneys as required. Maintain expertise in the area of bankruptcy. Keep informed of developments and trends in the industry.
* Assist with various servicing activities for seriously delinquent accounts, including placing properties on force-placed insurance, processing mortgage insurance claims, ordering appraisals, ordering credit reports and making sure properties are secure, maintained as required and winterized, if necessary, until sold.
* Identify and evaluate residential loans for possible impairment. Order and review appraisals as required. Complete quarterly review of these loans for changes and report to management.
* Timely collection calls to customers according to timeline specified in the Managed Assets Department's written procedures and secondary market guidelines.
* Accurate update of the collection notes made for all customer contact (or attempt to contact) in the JHA system's collection messages.
* Provide charge off recommendations when consumer accounts each 120 days of delinquency
* Process right of setoff when applicable.
* Coordinate with Branch Managers, various departments and other personnel as needed to facilitate customer collections.
* Assist customers with delinquency resolution, including payment disputes, alternative payment arrangements, escrow arrangements and consumer loan extension agreements, including the monitoring of and follow-up with customers to ensure adherence to agreed upon payment plan.
* Ensure continuation of a professional image for good customer relations during the collection process. Ensure all telephone calls to borrowers are handled with respect and courtesy and in compliance with the Managed Assets Department's written procedures
* Proactively manages commercial workouts.
* Meets with clients on a regular basis, monitors financial performance, and identifies solutions to mitigate loss exposure. Anticipates the need for shifts in workout plans as situations progress.
* Maintains dollar collection levels in compliance with Bank standards to maximize commercial collection efforts. Ensures that collection efforts are in compliance with applicable bank policy/procedures and federal and state laws and regulations.
* Maintains professional communication skills in managing and engaging with customers, outside professionals, and Bank personnel at all levels.
* Responsible for OREO management to include (but not limited to): representing the Bank at foreclosure auctions, collaborating with department management to establish price and listing agreements with appropriate real estate brokers, ensuring property is adequately secured, performing periodic site inspections, and working with department management to solidify sale.
* Enthusiastically support the Bank's Guiding Principles and Brand Behaviors.
* Adhere to federal regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Acts, and all established policies and procedures.
Required Education & Experience:
* Minimum of a high school degree or the equivalent
* Commercial Lending or Commercial Workout experience required
Bar Harbor Bank & Trust offers a competitive salary, medical/dental/vision/life insurance, paid holidays, 401(k) plan, paid vacation and sick time, incentives, wellness program, and continuing education benefits. Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
EEO is the law English - *****************************************************************
EEO is the law Spanish - ***************************************************************
EEO is the Law Poster Supplement - ************************************************************************************************ Pay Transparency - ********************************************************************************************
Senior FCRM Testing Analyst
Portland, ME job
Jacksonville, Florida, United States of America **Hours:** 40 **Pay Details:** $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Financial Crime Risk Management
**:**
**Department Overview:**
The U.S. FCRM Monitoring & Testing Team is responsible for maintaining a dynamic, risk-based, 2LoD testing process designed to periodically review the design and operating effectiveness of key processes and controls and assess compliance with relevant key laws, rules, and regulations. The Testing Team staff are objective and separate from FCRM Program execution activities and responsible for an Annual Test Plan comprised of mandatory and risk-based testing of financial crime risks owned by the first and second lines of defense.
**_Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances._**
**Job Description Summary:**
The Senior FCRM Testing Analyst executes independent testing of FCRM controls / systems for assigned businesses, and operational units across the Bank to evaluate the effectiveness of these controls in covering associated risk.
This role is capable of independently executing and having responsibility for various activities (e.g., test plan development, executing test steps) throughout the testing lifecycle within agreed timelines.
**Depth & Scope:**
+ Works Independently as a subject matter expert regarding assigned testing areas and objectives, including related regulatory requirements
+ Develops testing documentation and results reporting in-line with testing requirements
+ Understands the use of controls for managing financial crimes risk and applies this understanding to independently evaluate controls effectiveness and develop recommendations for enhancement
+ Undertakes and completes a variety of projects and initiatives as part of the testing function
**Education & Experience:**
+ Undergraduate degree or equivalent work experience
+ 5+ years experience
**Preferred Skills:**
+ A deep knowledge of Anti-Money Laundering (AML) processes
+ Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption
+ Strong communication and written skills and the ability to work with and influence Senior Stakeholders
+ Ability to multi-task and work on more than one review at a time
**Customer Accountabilities:**
+ Executes testing engagement work in accordance with established standards to achieve completion within targeted timelines
+ Conducts skilled analytical research and analysis as part of the assigned testing objectives
+ Works collaboratively with key partners throughout the testing engagement
+ Presents objective and independent opinion on the adequacy of processes and controls in accordance with regulatory and internal requirements
+ Executes follow-up of findings raised from testing reviews in accordance with established standards
+ Provides subject matter expertise on FCRM controls and processes and/or input to projects/initiatives as a representative for area of the FCRM testing function
+ Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate groups to resolve
**Shareholder Accountabilities:**
+ Prioritizes and manages own workload to deliver quality results and meet assigned timelines
+ Contributes to the analysis, due diligence, and implementation of initiatives within defined assignments
+ Adheres to internal policies, standards and procedures, methodologies, and applicable regulatory requirements
+ Understands the operations of the business unit / area being tested and to identify potential FCRM risks and apply information to complete
+ Clearly and concisely documents research as required to understand requirements specific to an engagement
+ Keeps abreast of emerging trends / developments and changes to regulatory framework, internal policies, and standards
+ Knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions
+ Actively manages relationships within and across various business lines, corporate and/or control functions, and ensures alignment with enterprise and/or regulatory requirements
+ Effectively communicates results to FCRM Testing management and the stakeholders
+ Maintains a culture of risk management and control, supported through FCRM testing
**Employee/Team Accountabilities:**
+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
+ Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge sharing with the team and/or business unit
+ Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
+ Participates in personal performance management and development activities, including potential cross training within own team
+ Keeps team members informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities
+ Develops relationships with internal and external business partners / stakeholders to develop productive working relationships
+ Contributes to a fair, positive and equitable environment that supports a diverse workforce
+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Community Banker I
Ashland, ME job
Have you been thinking about working for a company that offers advancement opportunities, is more fulfilling, understands work-life balance, and where you can make a difference? Whether you are looking for your first job or thinking about a career change, Katahdin Trust Company could be the right fit for you!
When you join the Katahdin team, you will become a part of a growing organization committed to helping the communities we serve to grow and prosper. You will become a part of one of the "Best Places to Work in Maine," committed to helping our employees succeed. We will provide you with the tools, resources, and educational opportunities to foster and grow your career with us!
We offer a generous benefits package to include Health, Dental, Vision, Profit Sharing, 401(k) match, Employee Stock Ownership Plan, paid time off, and more!
Find yourself in banking and join Katahdin Trust!
We are currently accepting applications for a: Community Banker I, Ashland
Responsibilities include:
* Learning the complete line of transactional duties
* Performing a wide variety of customer service functions
* Learning the Bank's products and services offered
* Learning and using all applicable bank software
* Display a strong commitment to customer satisfaction
* Responsible for establishing, growing, and retaining customer relationships as well as developing and fostering branch growth
Qualifications include:
* High school graduate or equivalent
* Excellent customer service skills
* Flexible and work well in a team environment
* Fully computer literate
* Prior banking experience preferred
* A clean criminal background history and satisfactory to Bank standards credit report are required
Call Center Specialist (banking)
Belfast, ME job
CCG Talent Management is a business solutions company. We provide business consulting and talent placement services. Our team understands the principles of connecting purpose to business and career placement. A client of CCG is currently seeking Call Center Specialist (banking) for 1st shift (7)
Job Description
This role is based in
Belfast, ME 04915, USA
and involves connecting clients with the broad range of financial solutions that to help them achieve their financial goals.
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Key Responsibilities:
Build and deepen client relationships by identifying financial needs and recommending suitable products, services, and solutions.
Respond to customer inquiries and concerns, providing customized solutions.
Sell and fulfill banking products such as checking and savings accounts, credit cards, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and loans.
Identify client needs for specialized sales functions and refer to partners (Merrill, Lending, & Small Business).
Quote rates, terms, and programs for banking solutions.
Manage risk in every business, product, and service transaction by leveraging available tools.
Qualifications
Required Qualifications:
Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
Comfortable receiving ongoing performance feedback and coaching
Comfortable with ongoing change and learning new technology/processes
Minimum of at least an intermediate level of proficiency with computers
Self-motivated with excellent organizational skills
Strong decision-making and problem-solving skills
Desired Qualifications:
Experience in the banking/financial industry
Experience working in a call center
Experience in telephone sales
Minimum Education Requirement:
High School Diploma / GED / Secondary School or equivalent
Start Date:
February 3, 2024
1st Shift Training
1st Shift Available After Training
Additional Information
Salary: USD $27.00 - $27.00 / hr
All your information will be kept confidential according to EEO guidelines.
eGRC Business Analysis Specialist (US) Laws, Rules and Regulations
Portland, ME job
Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Enterprise Enabling Functions
Job Description:
The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement.
The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery.
Depth & Scope:
* Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects
* Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
* Gain/acquire sound understanding of business and user interaction with technology throughout project delivery
* Work performed under minimal management guidance and supervision
* Identify and lead problem resolution
* Supports and may contribute to communication and change management activities
Education & Experience:
* Undergraduate degree
* 3+ years related experience
Preferred Qualifications:
The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB:
* Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management
* Experience working with LRR content vendors
* Experience establishing a Reg Change Management lifecycle
* Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability
* Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology
* Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's
Customer Accountabilities:
* Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
* Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
* Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach
* Provides recommendations and direction based on the end to end customer experience when making decisions
* Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business
* Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed
* Engages appropriate stakeholders to identify and manage required outcomes of projects for the business
* Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project
* Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization
* Identifies and leads problem resolution to ensure customer needs are met
* Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
* Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
* Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
Shareholder Accountabilities:
* Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels
* Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions
* Identifies scope changes and completes analysis to determine impact to project benefits and risks
* Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline
* Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state
* Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met
* Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
* Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst)
* Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite
* Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates
* Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution
* Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines
* Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions
* Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities
* Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate
* Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
* Develops efficient and effective solutions through analytical problem solving
* Supports implementation/post implementation activities as defined in the project plan
Employee/Team Accountabilities:
* Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices
* Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices
* Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships
* Engages, enables and leads stakeholders to agreement/consensus on the business requirements
* Prioritizes and manages work load and capacity to deliver on project milestone dates
* Participates in regular coaching and performance review sessions, employee surveys and action plans
* Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals
* Fosters a collaborative team environment by participating in team meetings and reward & recognition programs
* Supports, mentors and provides guidance to junior level Business Analysts and peers
* Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
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