Job Counselor jobs at Pine Street Inn - 47 jobs

SCHEDULE: 32 hours, Wednesday - Saturday, 4:00 p.m. - 12:30 a.m. Pays $21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set) This position carries a retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months LOCATION: 51-57 Beals Street, Brookline, MA SUMMARY OF POSITION: The Awake Overnight Counselor will provide awake overnight coverage, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing, and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary. May be assigned to other Supportive Housing sites as necessary. Occasional daytime availability will be required for trainings, meetings, and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements QUALIFICATIONS: EDUCATION/TRAINING: REQUIRED: High School Diploma or GED English literacy PREFERRED: Bilingual in English and Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: ·Ability to work well with a diverse population, including formerly chronically homeless persons and those living with co-occurring behavioral health disorders. Previous counseling experience Basic computer skills Salary Description $21.40 - $30.00 per hour

Full-time Description FLSA Status: Non Exempt Pay range: Low $24.61 per hour High $27.07 per hour Schedule: Full time, Monday - Friday 8:00 am to 4:00 pm. Off-site work at least 50% of the time. Job Summary: The Job Developer fulfills the Workforce Development departmental strategy to develop pipelines for competitive jobs and careers for program participants by connecting to employers, advocating for job seekers and developing good working relationships directly with Hiring Managers, Workforce Development Training Programs and MassHire Career Centers. The Job Developer provides leads to employment and training opportunities for Workforce Development, Employment Coaches, and Job Readiness Instructors. Essential duties / responsibilities: Acts as a liaison to the MassHire system to increase employment and training opportunities for participant job seekers As MassHire liaison, identifies and refers any clients who are eligible for the Federal Workforce Innovation and Opportunity Act training programs (WIOA), Career Technical Initiative training programs (CTI), and any other career training programming that provides funded training opportunities. Engages with hiring managers, HR departments and MassHire through in person, community outreach and engagements, to market departmental services and increase employment opportunities for participant job seekers in both the Income Maximization and MAP programs. Keeps staff and participants up to date about job and industry opportunities in a user-friendly manner; track and monitor effectiveness of job leads and troubleshoot any barriers of clients connecting to these opportunities. Creates and maintains a data bank of information for WFD staff on local employers inclined to offer job opportunities to job seekers who have limited or interrupted work experience and are able to offer career development opportunities where appropriate. Facilitates access to career fairs, recruitment fairs and MassHire workshops both virtually and in person. Serves as a department liaison to Workforce Development Training Programs, tracks and monitors effectiveness of connecting our clients to these programs and troubleshoot any barriers of clients connecting to these opportunities. Through assisting clients to increase income, support participants' ability to exit homelessness and achieve stabilization of housing goals. Engages with corporations and volunteers to support MAP students and Employment Services participants by providing mock interviews, resume reviews, career information sessions, etc. Keeps accurate records of work with participants in all required databases, including but not limited to referrals made, services provided, progress toward goals, and contract-specific details. Adheres to agency code of conduct. Performs other duties as assigned. Requirements Required Skills & Abilities: Proficiency in English. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills Excellent organizational skills with attention to detail. Proven ability to initiate and maintain employer relationships, engage stakeholders, and develop professional and trusting relationships. Knowledge of essential job search skills and career pathways planning processes Education & Experiences: Bachelor's Degree in human services, business management or related field required Experience providing employment, career counseling, job training, job development and/or other workforce development related services required. Basic understanding of MassHire Career Center system and services preferred. Experience with providing direct service to vulnerable populations in a human service setting preferred. Lived experience of homelessness and/or recovery a plus. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties. This job description is subject to change and does not restrict management's right to assign or reassign duties and responsibilities to this job at any time

Job Description Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach providing comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). The Youth Services Navigator will promote access to harm reduction supplies and services at Streetwork's Drop-In Center, with a focus on LGBTQ youth and youth of color at risk of SUDs Youth Services Navigators (YSN) will facilitate and conduct one-on-one harm reduction goal setting intervention for drug using clients. Youth Services Navigators will provide overdose prevention and response trainings for drug users. The YSN will provide youth seeking harm reduction services with information, counseling and supplies (safer syringe services, sniff kits, safer sex supplies, Naloxone kits and sharps disposal kits), The Youth Services Navigators will also be needed to provide general program services such client monitoring in the milieu, intake and assessment, supportive counseling, referrals, syringe exchange, escorts and the provision of concrete services (meal preparation client, laundry, provision of supplies), and groups. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect) Milieu counseling; Mediation for internal conflicts Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) Conduct intake and assessment and screen for substance use risk Facilitate and conduct educational presentations on drug user health and well-being issues and engage clients in practicing harm reduction techniques to reduce risk. Co-facilitate trainings / educational presentations to staff around emerging trends amongst target population Provide syringe exchange, opioid overdose reversal medication and overdose prevention education and distribution of materials related to drug use in promotion of health and well-being Convene and facilitate a quarterly peer advisory group Oversee and manage social media post and messaging around available harm reduction services Conduct audits of the Streetwork Drop-In Centers to identify opportunities to increase harm reduction accessibility through signage, posters, and a welcoming display of harm reduction supplies. Connect clients to supportive resources with both internal and external partners to increase client's access to benefits and resources; provide accompaniment as necessary and requested by clients Participate in weekly case conferencing meetings Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone. Participation in staff trainings, staff meetings, and staff group process workshops Participate in weekly supervision Secondary Job Functions: Identification of new resources appropriate for population Provide wellness and recreational (engagement) activities Provide support in organizing events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients. Support Peer Street Outreach at Both the LES and Uptown Site Interacts with: All Streetwork program sites and staff All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client Knowledge and Skills: Required: Compassionate approach to others and openness to new ideas Dynamic energy, able to multi-task and negotiate multiple demands on attention Non-judgmental approach and ability to empathize with others Clear and concise verbal and written communication skill, excellent interpersonal and organization skills Genuine interest in working with disenfranchised youth and young adults Understanding of and ability to work from harm reduction perspective addressing substance use, mental health issues and HIV risk behaviors One (1) year experience working with homeless population, youth, or harm reduction, and lived experience similar to target population Demonstrated ability to work independently Qualifications High school diploma or equivalency plus relevant training and experience in human services or related field, including some prior experience working with victims of crime OR Two years of high-quality work at a Streetwork Project site Required: Personal experience with street survival activities (homelessness, gangs, drug economy, substance use, sex industry) with at least three years separation from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards. Other: Basic understanding of computer and systems for managing case records Physical demands: This position has certain physical demand requirements, which include, but may not be limited to, remaining in a stationary position for long hours, lifting up to 25 lbs, and climbing up stairs. Tasks may involve exposure to blood, bodily fluid, or tissues. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63 to $26.10 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Brooklyn Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court; Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection; Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients; Safety planning and risk assessment; Referring victims to shelters and other services as needed; Assisting clients with relocation and housing; Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.; Attending internal and external meetings, trainings and workshops; Maintaining thorough and accurate case records and statistics; Various other duties to be determined by supervisor. Supervisory Reports: None Knowledge and Skills: Required: Understanding of the dynamics of domestic violence and other forms of victimization; Experience working with survivors of domestic violence; Excellent communication and organizational skills; Ability to work as part of a team while also independently generating tasks; Good communication skills, written and verbal; Computer knowledge; Organizational skills. Desirable: Knowledge of the Family Court and criminal justice system is preferred. Bilingual (English/Spanish) preferred. Education: Required: Bachelor's Degree in a related field or equivalent experience. Desirable: Experience working with domestic violence victims; Experience in a social service setting. Hours: 21 hours/week; exact hours, which will fall between 9 to 5, to be determined; Monday through Friday. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly

Job Description Temporary Assignment - Jan 2026- September 2026 The Brooklyn Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court; Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection; Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients; Safety planning and risk assessment; Referring victims to shelters and other services as needed; Assisting clients with relocation and housing; Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.; Attending internal and external meetings, trainings and workshops; Maintaining thorough and accurate case records and statistics; Various other duties to be determined by supervisor. Supervisory Reports: None Knowledge and Skills: Required: Understanding of the dynamics of domestic violence and other forms of victimization; Experience working with survivors of domestic violence; Excellent communication and organizational skills; Ability to work as part of a team while also independently generating tasks; Good communication skills, written and verbal; Computer knowledge; Organizational skills. Desirable: Knowledge of the Family Court and criminal justice system is preferred. Bilingual (English/Spanish) preferred. Education: Required: Bachelor's Degree in a related field or equivalent experience. Desirable: Experience working with domestic violence victims; Experience in a social service setting. Hours: 35 hours/week; 9am to 5pm Monday through Friday Temporary Assignment - Jan 2026- September 2026 If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly

Job Description The Bronx Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court; Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection; Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients; Safety planning and risk assessment; Referring victims to shelters and other services as needed; Assisting clients with relocation and housing; Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.; Attending internal and external meetings, trainings and workshops; Maintaining thorough and accurate case records and statistics; Various other duties to be determined by supervisor. Supervisory Reports: None Knowledge and Skills: Required: Understanding of the dynamics of domestic violence and other forms of victimization; Experience working with survivors of domestic violence; Excellent communication and organizational skills; Ability to work as part of a team while also independently generating tasks; Good communication skills, written and verbal; Computer knowledge; Organizational skills. Desirable: Knowledge of the Family Court and criminal justice system is preferred. Bilingual (English/Spanish) preferred. Education: Required: Bachelor's Degree in a related field or equivalent experience. Desirable: Experience working with domestic violence victims; Experience in a social service setting If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - $25.30 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The Family Court Program provides a safe reception center and various services to assist survivors and victims of crime involved in the family court system. The program provides crisis intervention, case services, advocacy, information and referrals and practical assistance to survivors and victims of crime with an overall goal of promoting survivor safety and reducing the impact of victimization. Essential Job Functions: · Managing the Reception Center including greeting and signing in clients and visitors; · Conducting intakes and providing clients with the proper resources and information based on the intake assessment; · Assisting clients with additional information and services and carrying a small caseload as needed; · Communicating with the court parts and coordinating the client's court appointments; · Answering telephones and responding to service inquiries and providing information and referrals; · Assisting crime victims in completing New York State Office of Victim Services compensation applications; · Coordinating with outside agencies to facilitate services; · Arranging for transportation and financial assistance; · Compiling records; maintaining and preparing statistics on a monthly basis; and · Performing other related tasks as assigned. Supervisory Reports: · None Knowledge and Skills: Required: · Understanding of the dynamics of domestic violence and other forms of victimization; · Experience working with survivors of domestic violence; · Excellent communication and organizational skills; · Ability to work as part of a team while also independently generating tasks; · Good communication skills, written and verbal; · Computer knowledge; · Organizational skills. Desirable: · Knowledge of the civil and criminal justice systems; · Bilingual (English/Spanish) preferred. Education: Required: · Bachelor's Degree in a related field or equivalent experience. Desirable: · Experience working with domestic violence victims; · Experience in a social service setting; If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $22.08 -24.09 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months Work with victims of crime who come to the precinct or PSA seeking assistance Conduct home visits with officers and detectives to assist victims as needed Provide information, referrals, and practical assistance to victims experiencing crime Conduct client centered safety assessments and safety planning suited to the individual's needs Provide crisis intervention and supportive listening Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation Provide criminal justice advocacy Advocate for victims for public benefits they may be entitled to Help with applying for compensation through the New York State Office of Victims Services (OVS) Coordinate community resources for crime victims Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements Provide emergency practical assistance for victims including transportation and food vouchers Work collaboratively with police officers to effectively aid victims Collect data, track the history of crimes, and prepare monthly reports Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics Advocate with Family and Criminal Court staff for victims Provide coverage in vacant precincts as needed Conduct trainings with police personnel Conduct community presentations Attend relevant trainings, workshops and seminars Work with other victims of domestic violence as needed Perform other related tasks as assigned Interacts with: All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems The district attorney's office in each of the boroughs, including the domestic violence bureaus New York City Family Justice Centers Knowledge and Skills: Clear and concise verbal and written communication skills Excellent interpersonal skills, be assertive and well organized Demonstrate the ability to work independently and within a precinct or PSA setting Education: Bachelor's degree required or equivalent training and experience. Experience A minimum of two years' experience in crime victim service delivery, or other relevant experience Basic knowledge of crime victim and domestic violence issues Knowledge of the police and criminal justice system helpful Other: Basic understanding of computer and systems for managing case records Bilingual ability may be required to meet individual precinct/community linguistic needed Flexibility working some evening and weekend hours Schedule: This position is on-site. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: SCHEDULE: 32 hours, Wednesday - Saturday, 4:00 p.m. - 12:30 a.m. Pays $21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set) This position carries a retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months LOCATION: 51-57 Beals Street, Brookline, MA SUMMARY OF POSITION: The Awake Overnight Counselor will provide awake overnight coverage, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing, and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary. May be assigned to other Supportive Housing sites as necessary. Occasional daytime availability will be required for trainings, meetings, and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements: QUALIFICATIONS: EDUCATION/TRAINING: REQUIRED: High School Diploma or GED English literacy PREFERRED: Bilingual in English and Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: ·Ability to work well with a diverse population, including formerly chronically homeless persons and those living with co-occurring behavioral health disorders. Previous counseling experience Basic computer skills

SCHEDULE: 32 hours, Wednesday - Saturday, 4:00 p.m. - 12:30 a.m. Pays $21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set) This position carries a retention payment of $3,000.00, $1,000.00 payable at 12 months, and $2,000.00 at 24 months LOCATION: 51-57 Beals Street, Brookline, MA SUMMARY OF POSITION: The Awake Overnight Counselor will provide awake overnight coverage, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing, and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary. May be assigned to other Supportive Housing sites as necessary. Occasional daytime availability will be required for trainings, meetings, and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements QUALIFICATIONS: EDUCATION/TRAINING: REQUIRED: * High School Diploma or GED * English literacy PREFERRED: * Bilingual in English and Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: * ·Ability to work well with a diverse population, including formerly chronically homeless persons and those living with co-occurring behavioral health disorders. * Previous counseling experience * Basic computer skills

Job DescriptionDescription: SCHEDULE: Sunday -Thursday 11pm-7:30am Pays $21.40 - $28.00 per hour plus $2.00 (shift differential pay) for every hour worked between 11:00pm - 7:00am (Salary ranges provided are based on relevant experience and skill set) LOCATION: All General Lodging locations (Charlestown and South End), depending on need SUMMARY OF THE POSITION: The Mobile Overnight Counselor will be assigned on a nightly basis to the Supportive Housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake nighttime presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings, court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements: EDUCATION/TRAINING: REQUIRED: High School diploma or GED Valid MA driver's license and access to a personal vehicle Computer literacy: Outlook, Word and Excel PREFERRED: Bachelor's degree Bilingual English/Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: Excellent written communication skills 6+ months Experience working with people who have been homeless and/or 6+ Experience working with people with substance use disorder and/or mental health challenges PREFERRED: Knowledge of Crisis-Intervention Techniques, CPR/FA Certification· Experience providing detailed documentation · Experience working with p

SCHEDULE: Sunday -Thursday 11pm-7:30am Pays $21.40 - $28.00 per hour plus $2.00 (shift differential pay) for every hour worked between 11:00pm - 7:00am (Salary ranges provided are based on relevant experience and skill set) SUMMARY OF THE POSITION: The Mobile Overnight Counselor will be assigned on a nightly basis to the Supportive Housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake nighttime presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings, court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements EDUCATION/TRAINING: REQUIRED: * High School diploma or GED * Valid MA driver's license and access to a personal vehicle * Computer literacy: Outlook, Word and Excel PREFERRED: * Bachelor's degree * Bilingual English/Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: * Excellent written communication skills * 6+ months Experience working with people who have been homeless and/or 6+ Experience working with people with substance use disorder and/or mental health challenges PREFERRED: * Knowledge of Crisis-Intervention Techniques, CPR/FA Certification· Experience providing detailed documentation · Experience working with p

Full-time Description SCHEDULE: Sunday -Thursday 11pm-7:30am Pays $21.40 - $28.00 per hour plus $2.00 (shift differential pay) for every hour worked between 11:00pm - 7:00am (Salary ranges provided are based on relevant experience and skill set) LOCATION: All General Lodging locations (Charlestown and South End), depending on need SUMMARY OF THE POSITION: The Mobile Overnight Counselor will be assigned on a nightly basis to the Supportive Housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake nighttime presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings, court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements EDUCATION/TRAINING: REQUIRED: High School diploma or GED Valid MA driver's license and access to a personal vehicle Computer literacy: Outlook, Word and Excel PREFERRED: Bachelor's degree Bilingual English/Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: Excellent written communication skills 6+ months Experience working with people who have been homeless and/or 6+ Experience working with people with substance use disorder and/or mental health challenges PREFERRED: Knowledge of Crisis-Intervention Techniques, CPR/FA Certification· Experience providing detailed documentation · Experience working with p Salary Description $21.40 - $28.00 DOE

Job Description Streetwork Project is the oldest street outreach program for homeless and street-involved youth in New York City. The program has grown from its beginnings in 1984 as a storefront project to encompass both outreach and comprehensive harm reduction services. The core service is long-term, one-on-one counseling, which is offered in a non-judgmental and holistic manner utilizing a harm reduction approach that focuses on building trust, fostering self-esteem, exploring options and choices, and empowering youth to change their high-risk behaviors. As part of our continuum of services we operate an emergency housing program for homeless youth in NYC, Streetwork Overnight. The Overnight is a 24 bed facility for youth ages 16-20. It is open from 7 pm to 10 am 7 days a week. Casual Youth Advocates work overnight hours to support the youth while they are in our crisis shelter. As part of our continuum of services, we also provide overnight outreach in teams of two seven nights a week (7 pm to 3 am), throughout the five boroughs of New York City. Casual Youth Advocates work overnight hours to meet the most disenfranchised youth while they are in crisis. Casual Youth Advocates work part-time and on-call, filling in for full-time youth advocate absences at the Overnight and Outreach program. These individuals provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). Services provided by casual youth advocates are the same as full-time youth advocates and include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), and groups. These Youth Advocates coordinate with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Engage adolescents into program structure (harm reduction philosophy, rules, mutual respect). Provide case management, prepare case records, prepare monthly and quarterly statistical reports. Conduct overnight street outreach to homeless and street involved young people. Identification of new resources appropriate for population. Maintain current sources of areas of congregation of homeless youth. Assess individuals seeking assistance. Escort homeless youth to appropriate services and provide transportation. Maintain all nightly client records, files and documentation. Intake and assess individuals seeking assistance. Advocate on behalf of under 18-year-old clients for Administration for Children's Services support Provide reparative interventions using a comprehensive harm reduction approach. Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) Provide information to homeless adolescents regarding shelter options and other referrals Mediate internal conflicts Provide crisis intervention Provide group facilitation and conduct educational presentations on HIV/AIDS, risk reduction and topics related to sub-populations of homeless youth Participate in staff meetings, staff trainings, and appropriate training workshops Serve as a advocate and liaison for clients negotiating the shelter system and other social service programs Secondary Job Functions: Petty Cash reconciliation Identification of new resources appropriate for population Provide well ness and recreational (engagement) activities Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers Meal Preparation Interacts with: All Streetwork program sites and staff All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client Knowledge and Skills: Required: Compassionate approach to others and openness to new ideas Dynamic energy, able to multi-task and negotiate multiple demands on attention Non-judgmental approach and ability to empathize with others Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills Genuine interest in working with disenfranchised youth and young adults Desirable: Bi-lingual Spanish Understanding of harm reduction perspective Demonstrate the ability to work independently Education: Required: GED or High School Diploma Desirable: Bachelor's degree in social services, creative arts, liberal studies or any field related to working with youth. Experience: Required: Two (2) years of relevant experience working with RHY and youth at risk for homelessness. Desirable: At least 1 year working with the homeless population, youth, or harm reduction At least 1 year working in an outreach program Other: Commitment to work evening and overnight shifts If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

SCHEDULE: Sunday -Thursday 11pm-7:30am Pays $21.40 - $28.00 per hour plus $2.00 (shift differential pay) for every hour worked between 11:00pm - 7:00am (Salary ranges provided are based on relevant experience and skill set) LOCATION: All General Lodging locations (Charlestown and South End), depending on need SUMMARY OF THE POSITION: The Mobile Overnight Counselor will be assigned on a nightly basis to the Supportive Housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a part of the on-call emergency response team, and as such will frequently be called to leave their assigned building to respond to a request for help elsewhere. The Mobile Overnight Counselor will provide an awake nighttime presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Mobile Overnight Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems themselves as possible and forwarding concerns on to appropriate staff. The Mobile Overnight Counselor will assist with organizing and maintaining required resources and tools at each building. Occasional daytime availability will be required for trainings, court proceedings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life. Requirements EDUCATION/TRAINING: REQUIRED: High School diploma or GED Valid MA driver's license and access to a personal vehicle Computer literacy: Outlook, Word and Excel PREFERRED: Bachelor's degree Bilingual English/Spanish KNOWLEDGE/EXPERIENCE: REQUIRED: Excellent written communication skills 6+ months Experience working with people who have been homeless and/or 6+ Experience working with people with substance use disorder and/or mental health challenges PREFERRED: Knowledge of Crisis-Intervention Techniques, CPR/FA Certification· Experience providing detailed documentation · Experience working with p Salary Description $21.40 - $28.00 DOE

Job Description Summary: Primary responsibilities include processing Residential Assistance for Families in Transition (RAFT) applications for all individuals and families seeking assistance. The Assessment Specialist is responsible for carrying ongoing caseload of clients applying for emergency financial assistance programs. In addition to the assessment, duties include working with clients during financial assistance application process to ensure all cases follow state set rules and regulations, furthermore, provide information and referrals (I&R) for community-based resources and connect clients to additional internal/external services, based on their needs. Why Work for SMOC? Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees. Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees. 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees. Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. Primary Responsibilities: Process Residential Assistance for Families in Transition (RAFT) applications using the salesforce system HHH. Manage a case load of 15-30 applications per week. Review all applications carefully for required documents and information as required by Program Administrative Guide. Review all applications for submitted payment information and ensuring that submitted documents align with state and/or federal records to ensure accuracy. Participate and collaborate with other SMOC departments and staff to ensure appropriate case coordination between all SMOC programs. Participates bi-weekly huddles and provides caseload updates to the RAFT Manager. Engage all clients by understanding and addressing their needs whether within or outside the scope of work. Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures. Cover front desk and attend to clients as needed. Other duties as assigned. Knowledge and Skill Requirements: Associate's degree with one year of relevant work experience in social services or housing services with low-income, minority and disabled individuals preferred. Or three years of direct care/social service experience. Strong oral and written communication skills in English; bilingual in either Spanish or Portuguese strongly preferred. Experience in customer service, and working in fast paced environment a plus. Working knowledge of Microsoft Office applications, Internet search, and Outlook email. Ability to work independently and carry ongoing caseload. Ability to work under pressure and handle time sensitive tasks. Assessment, advocacy and case management skills a plus. Organizational Relationship: Directly reports to RAFT Manager Physical Requirement: Must be able to sit or stand for a prolonged period of time. Must be able to operate a computer and complete extensive paperwork. Must be able to lift up to 25lbs. Working Conditions: As part of the responsibilities of this position, the Assessment Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required. Hybrid Work Option: Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Assessment Specialist position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break. 35 Hours per week.

Job Title: Case Manager I Reports To: Program Director Hours: Non-exempt Grade: A05 Salary: Dependent on Qualifications The Case Manager I serves as the bridge between the client and essential community resources. This position facilitates direct referrals for housing, employment, healthcare, legal, education, peer support, and all other crucial community-based needs for Heading Home clients. Provides supportive case management services to individuals and/or families participating in Heading Home programs. Responds to client needs through various community resources, supportive services, referrals, and interventions. Essential Duties & Responsibilities: Determines clients' needs by conducting initial assessments. Provides appropriate referrals as necessary. Prepares DAP notes. Prepares and maintains confidential case records. Enters client data/notes, and information into an electronic database/portal. Collaborates and consults with service providers and community partners on resource-related issues. Assists clients with securing appropriate resources for mental health services and treatment, if needed, and substance use management by connecting them with community partners. Supports the client in obtaining important identifying documents, i.e., birth certificate, driver's license, etc. Assists clients with basic money management and other independent living skills training and assistance. Assists clients with housing opportunities. Provides client status updates and discharge information. Transport clients as needed and required to ensure clients' success in Heading Homes programs. Participates in case staffing. Other duties as assigned for optimal client support. Qualifications: To perform this job successfully, an individual must have: A minimum of a High School Diploma or GED is required. One (1) year of direct service or Case Management experience is required. Specialized training in client engagement, motivational interviewing, conflict resolution, harm reduction, and trauma-informed care is preferred. Knowledge of community resources. Ability to foster client relationships. Excellent written and oral communication skills. Must be highly organized, detail-oriented, and reliable. Must be able to meet deadlines; therefore, good time management skills are essential. Bilingual (Spanish) is a plus. Prior work experience with individuals experiencing homelessness is preferred. Excellent computer and keyboarding skills. Ability to maintain positive interpersonal skills across a broad range of professional situations. Other Requirements Valid driver's license and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. ______________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Monday to Friday, 8:30 a.m. - 4:30 p.m.

The Non-Secure Detention Counselor plays a vital role in ensuring the safety, well-being, and positive development of at-risk youth in a short-term residential detention facility. Responsible for supervising the daily activities of youth, the counselor provides a safe, structured, and therapeutic environment. The facility houses residents for short-term stays, during which staff ensure that all youth adhere to program schedules, maintain proper behavior, and participate in daily activities. In this dynamic environment, the counselor will work collaboratively with leadership to address any concerns and support the facility's mission to foster a safe and supportive space for youth during their stay. Qualifications Job Responsibilities • Account for welfare and well-being of youth at all times. Model appropriate behavior standards for youths. Must maintain visual sight of youth in the program. • Counsel youth on an individual and group basis to assist with adjustment/transition to the program. Ensure youth follow and participate in program schedules. Communicate any concerns with youth are brought to the attention of program leadership. • Assist with daily meal preparation. • Assist with security and safety of youth and facility. • Adheres to agency policies and procedures; follows and supports agency mission, vision and values including participating in internal surveys and data collection for continuous improvement initiatives. Job Requirements Minimum of High School/GED required. 1 year + experience working with youth and families required; Associates Degree can be substituted for the 1-year experience. (Human Services for related field) Experience working with at risk youth in detention/residential facility preferred. Successful completion of on-the-job training for Certification in Therapeutic Crisis Intervention (TCI) and First Aid/CPR certification following on-the-job training. Must be able to work a flexible schedule with variable hours including day, evening, weekend, holiday and subject to call hours. Valid Driver's License, with acceptable driving history to the Agency Travel is required. Ability to coordinate and plan travel for visits and appointments in efficient manner. Ability to work with economically and culturally diverse population. Skills: Verbal and written communication skills. Equal Opportunity Employer Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures. As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #NSDCAN

Job Title: Social Services Assistant (SSA) I Reports to: Program Manager Status: Non-exempt Grade: A02 Salary: Dependent on Qualifications Position Summary: The Social Services Assistant I coordinates social service activities, directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties & Responsibilities: Supports the shelter team in the coordination of shelter services. Assists in and coordinates transportation if needed. Assists in directing new residents to their assigned spaces. Provides shelter residents with an orientation of the shelter facility. Maintains good rapport with residents to facilitate a safe and comfortable environment. Maintains accurate resident counts and files documentation. Communicates directly with supervisor, security personnel, and other staff. Performs once-a-day daily check-ins with residents. Monitors all spaces and conducts daily room and bed checks. Arrange room or dorm cleaning between clients and staff. Arranges linen exchange between clients and staff. Liaison for food delivery. Enforces resident policies and procedures. All other duties as assigned. Qualifications: To perform this job successfully, an individual must have excellent communication and interpersonal skills, think strategically, and act quickly. They must also possess the ability to work well with others across a broad spectrum of situations. Prior experience working with individuals experiencing homelessness and mental illness is preferred. The requirements listed represent the knowledge, skills, and abilities required. Minimum: High School Diploma or GED. Practical experience working with people in customer service or a related field is . A minimum of one (1) year of experience working with the unhoused population is preferred. Ability to communicate effectively orally and in writing in English. De-escalation, trauma-informed care, or similar training is highly desired. Must be able to maintain composure under difficult situations. Strong attention to detail. Strong organizational and multi-tasking ability. Ability to meet deadlines and prioritize competing demands. Data entry and file management experience. Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Maintain a clean and organized workspace. Reliable and a team player. Other Requirements: Valid Driver's License and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. _____________________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Overnight Shift: 12:00 AM - 8:00 AM