Pine Street Inn Remote jobs

Full-time Description SCHEDULE: Monday to Friday; 8:30am - 5:00pm, remote work 2 days/week, some on-call coverage as needed Pays $96,491.20 - $162,240.00 annually (Salary ranges provided are based on relevant experience and skill set) LOCATION: Church Street, Dorchester The Director of Specialized Housing is a non-essential position and will work a hybrid schedule including remote work two (2) days/week and some on-call coverage as needed. SUMMARY OF POSITION: The Director of Specialized Housing will provide leadership, clinical oversight, overall responsibility for Pine Street Inn's Specialized Housing Programs which include: DMH-funded Safe Havens, Veteran's Housing Programs, the New Chardon program, WISH and Home to Stay, and other specialized housing as developed. The Director will develop a deep knowledge of these programs and will ensure the provision of high-quality housing and services to persons served in these programs. These responsibilities include but are not limited to, oversight of all clinical/operational/budgetary aspects, supervision of staff, implementation of best practices, and meeting all DMH, DVS and other regulatory funding and contractual requirements. The Director will be the primary contact with contracting/funding agencies and treatment partners. The Director develops policies, procedures and trainings for the various programs with the Senior Director of Behavioral Health. The Director will support the agency's mission and strategic plan in combination with other program departments. This individual will be self-motivated, with solid communication skills and capable of contributing to program development activities. This position requires a great deal of tact, diplomacy and creative problem-solving in order to maintain positive working relationships with the staff, community and neighbors. Requirements EDUCATION/TRAINING: REQUIRED: Master's degree in social work, psychology or related field ? Independently licensed LICSW/LMHC Valid driver's license and access to personal vehicle Currently certified or have ability to achieve CPR and First Aid certification KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of 5 years' experience providing services to adults with mental illness ? Minimum of 5 years' experience supervising staff and managing programs Demonstrated expertise in developing and writing documentation according to DMH licensing standards and VA GPD standards Ability to effectively integrate clinical understanding into documentation, including diagnostic and psychopharmalogical information Strong commitment to housing first, harm reduction and trauma informed approach Strong interpersonal, conflict resolution and crisis management skills Demonstrated professional communication and organizational skills Ability to take initiative, plan and work independently and as part of a team Highly developed professional ethics Ability to represent PSI in various forums Ability to effectively provide leadership to a culturally, racially and gender diverse team PREFERRED: • Experience developing program policies and practices as well as experience in establishing and maintaining excellent external and internal partnerships to meet program goals. • Training in clinical supervision • Familiarity with management information systems and/or database programs • Knowledge of housing management • Experience working with chronically homeless individuals in housing first programs • Experience in providing supportive housing Salary Description $96,491.20 - $162,240.00 annually

Job Description Responsibilities: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution. Escalates tickets when issues are not easily identified or corrected. Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers. Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested. Relies on experience and judgment to plan and accomplish goals. Performs a variety of IT related tasks as assigned. Works under general supervision; reports to the Director of IS Support Services. Evaluates documented resolutions to analyze trends for prevention of future problems. Alerts management of emerging trends in incidents. A certain degree of creativity and latitude is required. Experience in industry-standard technologies and methodologies. Good written and oral communication skills. Additional Responsibilities include the following: Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives. Assist with development and improvement of in-house software applications training programs and related courseware. Provide End-User Training as required. Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes. Requirements: An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area. A certain degree of creativity and latitude is required. Certification in A+, CCNA and/or Network + desirable. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Title: Case Manager I Reports To: Program Director Hours: Non-exempt Grade: A05 Salary: Dependent on Qualifications The Case Manager I serves as the bridge between the client and essential community resources. This position facilitates direct referrals for housing, employment, healthcare, legal, education, peer support, and all other crucial community-based needs for Heading Home clients. Provides supportive case management services to individuals and/or families participating in Heading Home programs. Responds to client needs through various community resources, supportive services, referrals, and interventions. Essential Duties & Responsibilities: Determines clients' needs by conducting initial assessments. Provides appropriate referrals as necessary. Prepares DAP notes. Prepares and maintains confidential case records. Enters client data/notes, and information into an electronic database/portal. Collaborates and consults with service providers and community partners on resource-related issues. Assists clients with securing appropriate resources for mental health services and treatment, if needed, and substance use management by connecting them with community partners. Supports the client in obtaining important identifying documents, i.e., birth certificate, driver's license, etc. Assists clients with basic money management and other independent living skills training and assistance. Assists clients with housing opportunities. Provides client status updates and discharge information. Transport clients as needed and required to ensure clients' success in Heading Homes programs. Participates in case staffing. Other duties as assigned for optimal client support. Qualifications: To perform this job successfully, an individual must have: A minimum of a High School Diploma or GED is required. One (1) year of direct service or Case Management experience is required. Specialized training in client engagement, motivational interviewing, conflict resolution, harm reduction, and trauma-informed care is preferred. Knowledge of community resources. Ability to foster client relationships. Excellent written and oral communication skills. Must be highly organized, detail-oriented, and reliable. Must be able to meet deadlines; therefore, good time management skills are essential. Bilingual (Spanish) is a plus. Prior work experience with individuals experiencing homelessness is preferred. Excellent computer and keyboarding skills. Ability to maintain positive interpersonal skills across a broad range of professional situations. Other Requirements Valid driver's license and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. ______________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Monday to Friday, 8:30 a.m. - 4:30 p.m.

Job Description Client Advocate Specialist - Hotlines The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children. Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children. When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed. Safety plan with callers with identified safety risks. Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment. Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space Assess callers' needs and provide appropriate information and referrals to address them. Interface with web-based case management system and other technologies to conduct and document work. Participate in agency sponsored and external trainings on victimization issues Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers. Conduct all aforementioned work with clients within a supportive, client-centered framework. Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work Undertake other tasks, as directed. Qualifications: Experience with and/or interest in consistent clinical supervision Experience working with crime victims preferred Bachelor's degree required, or relevant experience and training Required Skills: Ability to quickly establish rapport over the phone Experience conducting thorough assessments and demonstrated ability to do so telephonically Crisis intervention skills Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously) Demonstrated ability to stay calm in high-stress situations Demonstrated ability to help others creatively solve problems and address difficult challenges Demonstrated ability to react with flexibility and creativity to challenges on a daily basis Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment Clear and concise writing skills Ability to document work quickly within a digital case management system If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63- $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into working with children and caregivers; Work with children from 6 weeks to 12 years of age in a supportive, educationally-oriented environment that serves children in a court setting; Maintain registry of all children in the care of the Children's Center; Make referrals and connections to parents to take advantage of other Safe Horizon programs, other community-based organizations, programs, and entitlements; Fill out funder intake forms, federal food program meal plans, registration forms, statistics, and other required forms accurately, thoroughly, and timely; Improve literacy for school age children and language development for pre-school children by speaking with the children and by overseeing children's activities, including, but not limited to: stories, use of computer software, educational toys and games, arts and crafts, dance, and writing; Assist the Head Teacher with curriculum and lesson plan development; Provide meals and snacks to children in accordance to the Department of Health and Mental Hygiene (DOHMH) requirements and regulations; Maintain overall décor and cleanliness of children's center; Participation in the development of new components and/or activities with the Head Teacher an Education Director; Change diapers as needed; and Perform regular evacuation drills of the Center during regular work hours. Qualifications: Experience working with children in some capacity; Early childhood experience or classroom experience helpful; High school diploma or GED; Basic understanding of basics of child development from birth to age 12; Ability to relate to caregivers and children who are under stress; Basic knowledge of Microsoft Word, Excel, and the Internet. Physical demands: This position has certain physical demand requirements, which include, but may not be limited to, remaining in a stationary position for long hours, and lifting up to 40lbs. Additional Requirements: This is a floater position based in the Bronx and requires travel to other Children's Center locations throughout the five boroughs as needed. Provide proof of full vaccination status, meaning two COVID vaccinations along with a booster. Registration with the State Central Registry of Child Abuse and Maltreatment. Pass a pre-employment physical granting medical permission to work with small children, which includes proof of immunizations that he/she is free from communicable diseases. Pass an annual physical. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.07 - $24.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Program Supervisor Reports To: Program Manager Location: 209 Bay Street Staten Island 10301 What The Program Supervisor Does: Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders regarding best program practices. Has input into and understanding of, Case Management aspects of contract requirements and communicates this understanding to staff. Ensure that all client files and electronic files are kept in compliance with funder's standards and implement CAMBA internal Quality Assurance protocol. Analyze case management program and demographic data to make programmatic improvements. Maintain all trackers, monitor scheduling/ staff calendars. Review and ensure appropriate action is taken in response to program emails. Supervise, coach, motivate and counsel direct reporting staff to excel. Plan and organize program activities to maximize program contract's goals and performance targets. Improve teamwork among direct reporting staff as well as among peers. Troubleshoot and make decisions within the boundaries of authority level, in accordance with program policies, procedures, and protocols. Work with direct reporting staff to improve work performance through client feedback, training, and other appropriate mechanisms. Overcome resistance to change from clients, direct reporting staff, and supervisors/funders. Administer constructive discipline to direct reporting staff, as needed. Assist in recruiting of program eligible clients. Confer with CAMBA's Management staff as needed regarding programmatic and personnel issues. Manage own time effectively and coordinate program activities to maximize time of direct reporting staff. Monitor and review clients' progress weekly by conducting case conferences with staff. Review all documentation related to clients' progress for accuracy, completeness, and clarity. Participate in administrative and staff meetings as requested. Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders. Prepare marketing materials for the program. Reach out and market the program to the community in order to recruit clients. Prescreen clients over the telephone for eligibility and may schedule intake appointments. May have direct client service/program responsibilities in addition to the above. Minimum Education/Experience Required: Bachelor's degree (e. g., B.A., B.S.W.) and at least 1 year of supervisory experience and/or equivalent experience. Compensation: $60,000-$65,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Job Description Supervising Clinical Forensic Specialist - Queens Under the direction of the Director of Clinical and Forensic Services, the Supervising Clinical Forensic Specialist is responsible for the supervision of Clinical Forensic Specialists and for the provision of direct forensic, mental health and victim advocacy and support services to clients at the Child Advocacy Center. The Supervising Clinical Forensic Specialist supports the Clinical and Senior Directors in coordinating CAC service provision, ensuring adequate program coverage, and providing guidance, direction and clinical expertise to a team of Clinical Forensic Specialists and the Multidisciplinary Team (MDT). Essential Job Functions: Provides direct individual clinical, administrative and observational supervision to a team of three or more Clinical Forensic Specialists in accordance with the CAC's quality supervision plan; Integrates a trauma-informed, client-centered approach, using an anti-oppressive lens, into all client practice and supervision of staff, and coaches staff to ensure all client practice reflects this approach; Co-facilitates clinical and forensic peer group supervision; Collaborates with the Director of Clinical and Forensic Services to assign cases for on-site mental health and victim advocacy and support services; Collaborates with the Director of Clinical and Forensic Services, Multidisciplinary Team Coordinators and the Family Advocates overseeing the proper completion and submission of OVS claim applications and ECAP applications; Represents Safe Horizon at client conferences facilitated by ACS, Foster Care Agencies and/or Preventive Agencies to ensure the coordination of mental health, victim advocacy, medical and forensic services through the CAC; Collaborates with the Clinical and Senior Directors in implementing CAC quality improvement initiatives relating to forensic interviews, CCP, CCFE, and CFTSI; Conducts forensic interviews; Provides trauma focused intervention and support to child victims and their on-offending family members; Collaborates with the Clinical and Senior Directors in the preparation and presentation of cases for expedited case review and/or case review meetings with the MDT and actively participates in same; Collaborates with the Clinical and Senior Directors in the collection and review of data in REDCAP and CMS, and ensures timely and accurate data entry by the Clinical Forensic Specialists; Provides consultation to the MDT in areas of CAC best practice, forensic interviewing of children, client engagement, case management, and clinical and service delivery methods; Assists the Senior Director with program administration, statistical reporting and program enhancement and development; Participates in the recruitment, hiring and orienting of new staff; Supervises the activities of graduate interns as needed; Other related duties as assigned. Supervisory Reports: Clinical Forensic Specialist Qualifications: A Master's Degree in Forensic Mental Health Counseling, Psychology, Social Work or a related field. LMSW or MHC-LP is preferred. Prior clinical supervision experience is required. Demonstrated appreciation for the CAC multidisciplinary team program model and alignment with Safe Horizon's anti-racism work Sound knowledge of child trauma, child development and issues relating to victimization. Demonstrated experience working with children and families impacted by abuse and trauma is preferred. Solid track record of strong leadership, organizational, team-building, problem solving and conflict-resolution skills. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $64,000- $68,000 salaried Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The Assistant General Counsel assists the General Counsel and Deputy General Counsel in representing the legal interests of Safe Horizon, including contractual, real estate, policy, litigation, regulatory, employment, not-for-profit governance, and tax-related matters. Safe Horizon is seeking an experienced attorney who will report directly to the General Counsel, with some dotted-line reporting to the Deputy General Counsel. The Assistant General Counsel will assist with the overall management of the general legal affairs of the organization. This position is a full-time position. Responsibilities: Advise General Counsel, Deputy General Counsel, senior management and others within the organization on nonprofit corporate, tax, compliance, intellectual property, governance, benefits, litigation, and employment law issues; Draft, review, revise, and negotiate a variety of contracts, such as agreements with government funders and other third parties, vendor and consultant agreements, and agreements relating to ownership of intellectual property, corporate sponsorships, special events, licensing, real estate and leases, among other things, and advise senior management on related issues; Support and engage in the antiracism work of Safe Horizon and the General Counsel's Office; Assist General Counsel with ensuring organizational compliance with contracts, regulations and applicable law, such as lobbying, regulatory and public policy matters and laws relating to charitable solicitations in New York State and nationally; Oversee the management of Safe Horizon's insurance portfolio and advise on risk management, liability, and insurance matters; Monitor and advise the General Counsel, Deputy General Counsel, and others on legislative developments related to nonprofit organizations, including human resources and benefits-related legislation; Analyzing statutes, regulations and procedures; Supervising responses to subpoenas and requests for confidential organizational information; Assist with supervision of interns, volunteers and fellows; Communicating independently with outside counsel and representatives of outside funding and/or regulatory agencies; Monitoring and managing litigation; Developing and delivering trainings and workshops for staff; Representing the corporation in court and administrative hearings; Performing other duties as assigned; Demonstrated leadership and interpersonal skills. Ability to communicate effectively with people with varying levels of education; and Excellent organizational, managerial skills required. Ability to meet deadlines. Planning, organization and prioritization. Qualifications: Required: Admitted to practice law in New York State; Applicant shall also have demonstrated interest in nonprofit work or public interest work; Excellent analytical, drafting, negotiation, research and oral and written communication skills; Ability to provide sound legal advice, develop creative solutions, and exercise sound business judgment; Track record of demonstrating professional judgment and discretion in being of service to multiple teams and senior managers in a diverse and multi-faceted organization; Exceptional initiative and proven ability to work efficiently and effectively in a collegial and fast-paced environment; Ability and willingness to handle multiple assignments, meet deadlines and pay strong attention to detail; Flexibility and willingness to work as part of a team as well as independently. Ability and willingness to perform tasks with creativity and a sense of humor; and A commitment to Safe Horizon's mission and values. Desired: At least two years of experience practicing relevant law Transactional, Litigation, Intellectual Property or Real Estate experience Education: A law degree from an accredited institution If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $82,000 - $95,000 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Enters new cases into the Restitution database for processing Establishes and maintains client files and records Processes daily accounts receivables and payables Prepares daily recording schedules (e.g., log books, cash receipts, cash disbursements) Responds to general payment inquires via email and/or phone Informs supervisor of any collection on a past due accounts and any accounts in arrears Remits client late notices Prepares deposit slips and makes bank deposits as needed Performs administrative tasks such as filing, sorting, distributing mail, copying, and faxing Provides assistance at other restitution program locations, as needed Other ad hoc duties, as directed by supervisor Qualifications: High School diploma or equivalent required. Associates Degree preferred. Required skills: Strong MS computer skills (i.e., Excel), math skills and ability to use a calculator Detail oriented General accounting experience required Excellent communication skills Check and balance awareness Able to work in a team environment Customer service orientation Ability to interface with diverse population in a crisis driven environment Comfortable communicating with defendants. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 23.26 - 24.50 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: Shelter is a temporary safety net, not a home. All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Never warehouse or institutionalize our guests in our shelters Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.” Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services Requirements: EDUCATION/TRAINING: REQUIRED: High school diploma or GED PREFERRED: Bachelor's Degree Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of two (2) years of leadership/supervisory experience in a human services setting Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness Direct care experience with people who are homeless or poor PREFERRED: Bilingual, with a preference for English/Spanish Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: Ability to use computer, calculator, fax, copier machine and other office equipment Ability to access different building locations, and different program sites Requires stooping, bending, stretching May include lifting of guests at times Requires quick response in emergency situations

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Community Liaison/ Driver Reports To: Assistant Program Director Location: 1117 Eastern Parkway Brooklyn NY 11213 What The Community Liaison/ Driver Does: Prescreen clients for eligibility and schedule intake appointments. Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments. Input client data and client progress information into automated database. Review and complete all CAMBA intake forms with the client. Refer clients to appropriate services based on their needs. Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours. Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards. Create and maintain client files, both hard copy and electronic. Develop service plans with the clients tailored to their needs Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines). Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines. Interact with clients, families, community members, and school administrators to monitor attendance and participation in program activities. Act as a marketer and ambassador of CAMBA's services to recruit clients and promote programs. Assist clients in overcoming barriers to participation and navigating program services. Advise, coach, and persuade clients of the benefits of CAMBA's programs, training, and job placement services. Make referrals to relevant services and support clients in engaging with those services. Design promotional materials, including brochures, flyers, PowerPoint Presentations, and social media content, to increase program visibility and attract potential participants Conduct appropriate and timely follow-up with contacts and all potential clients. Establish and maintain relationships with community partners, sponsors, and stakeholders to expand the program's reach and impact Create and maintain HomeBase monthly newsletter Coordinate and participate in outreach events to represent the organization and promote its programs Assist in the development and management of the program's website and social media platforms to ensure accurate and up-to-date information is available to the public Develop and implement monthly outreach calendar. Fulfill additional responsibilities not noted in this job description as required. Minimum Education/Experience Required: Bachelor's Degree (B.A.) in a related field and two (2) years of applicable experience, or High School Diploma/ GED with four (4) years' experience Other Requirements: Experience as described above. Proficiency in Microsoft Office (Excel, Word, Outlook) Excellent written and verbal communication skills, with the ability to effectively convey program benefits and impact, create flyers and newsletter posts, draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence. Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations. Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions. Willingness to learn and adapt. Bi-lingual preferred (English and Spanish, Creole, French, Arabic, Ukrainian, Russian) Experience in marketing, outreach, or community engagement Strong interpersonal and collaboration skills to build relationships with stakeholders and community partners Strong organizational and time-management skills, with the ability to prioritize task and meet deadlines. Familiarity with HRA benefits, NYC housing programs, and community resources. Self-motivated and able to work both independently and as a part of a team Compensation: $48,410-$52,530 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims; Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance; Conduct visits to a victim's home with SVD detectives to assist victims as needed; Provide information, referrals, and practical assistance to victims experiencing sexual assault; Conduct client centered safety assessments and safety planning suited to the individual's needs for safety, privacy, and sense of agency; Provide crisis intervention and supportive listening; Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation; Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors; Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care; Provide accompaniment with detectives to hospitals or other sites such as the victim's home to provide support; Ensure protection of survivor's rights as a victim of sexual assault; Help with applying for compensation through the New York State Office of Victims Services (OVS); Coordinate community resources for victims of sexual assault, including linkages to other providers as needed; Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field; Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements; Provide emergency practical assistance for victims including transportation and food vouchers; Work collaboratively with police officers and detectives in order to effectively provide assistance to victims; Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics; Advocate with Family and Criminal Court staff for victims; Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision; Conduct community presentations; Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations; Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Knowledge and Skills: Clearand concise verbal and written communication skills. Excellent interpersonal skills, be assertive and well organized. Demonstrate the ability to work independently and within a precinct setting. Prior experience working with victims of sexual assault. Qualifications: Bachelor's degree required or equivalent training and experience. Two years' experience in crime victim service delivery (or other relevant experience). Basic knowledge of crime victim and domestic violence issues. Certification as a sexual assault advocate or willingness to attend training immediately upon hire to become certified. Knowledge of the police and criminal justice system helpful. Bi-lingual ability in Spanish helpful but not required. CVAP staff will be given priority consideration. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.37 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Key Responsibilities: Strategic Leadership: Develop and execute the IT support services strategy aligned with the organization's business goals. Lead the IT support team (including in-house Team and Managed Service Provider Team) to deliver high-quality, responsive, and efficient services. Establish and enforce policies, procedures, and best practices for IT support operations. Collaborate with senior leadership to align IT support services with the agency's broader IT infrastructure and digital transformation initiatives. Operational Management: Oversee day-to-day IT support operations, including the IT service desk, desktop support, network support, and enterprise application support. Ensure effective incident, problem, and change management processes to reduce downtime and improve system reliability. Monitor and report on key performance indicators (KPIs), service levels, and customer satisfaction metrics. Manage escalated support issues and provide timely resolutions. Oversee the deployment and management of IT assets, including hardware and software across the organization. Team Leadership & Development: Lead, mentor, and develop a team of IT support professionals, fostering a culture of continuous learning and improvement. Provide guidance, coaching, and professional development opportunities to team members. Ensure proper staffing levels, skill sets, and coverage to meet operational needs. Encourage cross-functional collaboration within the IT department and with other business units. Vendor & Stakeholder Management: Manage relationships with third-party vendors, service providers, and suppliers to ensure that service agreements are met. Manage Technology items purchasing for the agency. Evaluate new technologies and tools that can enhance IT support services. Develop and manage SLAs for service desk operations. Negotiate and manage contracts and SLAs with external support partners. Budgeting & Resource Management: Develop and manage the budget for IT support services, ensuring cost-effective solutions and adherence to financial constraints. Identify opportunities for cost savings and process optimization within IT support functions. Security & Compliance: Ensure that all IT support services comply with relevant security standards, regulations, and policies. Implement and maintain procedures to safeguard sensitive data and protect the organization's IT infrastructure from cyber threats. Continuous Improvement: Drive continuous improvement initiatives by analyzing service performance data, identifying gaps, and implementing corrective actions. Stay up-to-date with industry trends and emerging technologies to improve IT support services. Crisis Management & Disaster Recovery: Oversee disaster recovery and business continuity planning for IT support services to minimize service disruptions during outages or critical incidents. Lead incident response activities and ensure timely communication and resolution of critical IT issues. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent relevant experience. Master's degree preferred. Experience: Minimum 10 years of experience in IT support services, with at least 5 years in a leadership role managing IT support services teams and operations. Skills & Expertise: In-depth knowledge of IT service management frameworks Experience with IT support tools, service desk platforms, and remote support technologies (Zoho Desktop Central and Service Desk is preferred). Strong leadership, communication, and problem-solving skills. Experience managing IT support operations across diverse business units. Ability to drive operational excellence, efficiency, and a customer-centric approach to IT support services. Strong project management skills with the ability to manage multiple projects and priorities. Knowledge of IT security best practices and compliance requirements. Ability to build and maintain relationships with internal stakeholders and external vendors. Preferred Qualifications: Experience with cloud-based IT support services and IT automation tools. Knowledge of emerging technologies such as AI-driven IT support, machine learning, and automation. Work Environment: This position typically works in an office environment but may involve occasional travel to other agency's locations or vendor sites. Ability to work under pressure, with flexibility and adaptability to changing business needs. Up to 5 days a week in the office, based on business needs. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $90,400.00 - $98,000.00 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Details Albany, NY $70000.00 - $80000.00 Salary/year Join Our Mission The Business Intelligence Analyst actively collaborates with business units, clinical staff, and technical teams to develop, customize, and optimize the utilization of the Netsmart MyEVOLV platform and related business systems in alignment with the organization's operational and clinical objectives. The analyst will translate user requirements into actionable specifications and automated solutions, ensuring seamless functionality and compliance with cybersecurity risk management policies, the NIST framework, and HIPAA regulations. This position is evolving to integrate artificial intelligence and automation tools into daily operations, leveraging platforms such as Microsoft Co-Pilot, Power Automate, Power Apps, and Power BI to improve efficiency, automate data workflows, and create more meaningful, cross-system insights. The successful candidate will possess familiarity and the ability to adapt and learn to fit this evolving role. This position is fully remote. Description Job Responsibilities Collaborate with business units to create detailed specifications for reports, system enhancements, and technology projects. Serve as the liaison between business users, technical personnel, and vendors to ensure alignment of goals and technical feasibility. Provide client services resolution through issue review, analysis, escalation, and documentation for assigned business services. Develop comprehensive business requirements and process documentation for end users and technical teams. Assess and analyze business processes to identify opportunities for improvement, automation, and efficiency. Customize, troubleshoot, and optimize the Netsmart MyEVOLV platform [DP1] based on user input and evolving business requirements. Generate and maintain automated, cross-system reports and dashboards using tools such as Microsoft Power BI, Power Automate, Power Apps, or similar platforms. Integrate and automate data collection and correlation from multiple systems to support real-time analytics and informed decision-making. Collaborate closely with clinical and administrative staff to understand and support their data, automation, and reporting needs. Maintain compliance with HIPAA and the NIST framework in all aspects of system customization and automation. Create comprehensive and compliant technical documentation to ensure operational consistency and audit readiness. Pursue professional development opportunities and certifications related to Netsmart MyEVOLV, Business Intelligence, automation tools, and emerging AI technologies. Demonstrate effective communication, strong organizational skills, and analytical problem-solving abilities. Understand and support clinical workflows and healthcare delivery processes. Maintain proficiency in Microsoft 365, with a growing emphasis on Microsoft Co-Pilot and automation within the M365 environment. Job Requirements Bachelor's degree plus three (3) or more years of experience in a business analyst or systems analyst role, or in managing/coordinating information technology projects. The bachelor's degree requirement may be waived for candidates with six (6) or more years in a related role. The bachelor's degree requirement may be waived for candidates holding relevant industry certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Project Management Professional (PMP), or Microsoft Power Platform certifications. Strong preference for candidates with experience using the Netsmart MyEVOLV platform. Strong preference for candidates with experience in Microsoft Power BI, Power Automate, Power Apps, or Co-Pilot. Experience integrating or automating data flows across multiple systems or platforms. Experience evaluating or authoring technical specifications or requirements documentation. Preferred experience in a Youth Services or healthcare organization. Commitment to ongoing professional development in technology, automation, and AI-enhanced analytics. Equal Opportunity Employer Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures. As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Provide trauma informed, client centered intensive case management through support, advocacy, and linkages with community service providers as well as local, state and federal law enforcement to a caseload of approximately 25-40 foreign national and domestic (U.S. citizen) clients. Provide short-term and long-term trauma focused supportive counseling to survivors of human trafficking. Assist in the design of formal client activities to foster community and develop leadership skills, including support groups. Maintain thorough case files and prepare monthly narrative and case management reports for funders. Timely and accurately enter all client services-related data into both internal CMS and external funder databases for semi-annual grant reporting. Collaborate and coordinate services and referrals with internal program attorneys, external partners (law enforcement, public benefits offices, shelter system, and others) to provide a continuum of care for clients. Advocate for clients' rights to protect the best interests of the client, including in both the civil and criminal justice systems. Engage in service coordination and collaboration with clients and community partners to ensure effective protective actions and strategies are taken on behalf of clients. Conduct outreach and training presentations to identified communities and providers, informing them about human trafficking, the impact of trafficking-related trauma on victims and the services that the Anti-Trafficking Program provides, in collaboration with the Training and Outreach Manager. Participate in community forums, panels, working groups, and anti-trafficking networks. Active participation in bi-weekly staff meetings, individual supervision and group supervision. Qualifications: Counseling experience, especially from a trauma informed and client centered framework. MSW degree and at least one year of experience working with trafficking survivors or similar populations. Prior direct service experience with one or more of the following populations/issues: trafficked persons, immigrants, survivors of domestic violence and/or sexual assault, refugees, and/or torture survivors. Adept at managing relationships with various levels of the government and law enforcement. Comfort consistently reflecting on client work, discussing challenges in supervision, and integrating supervisor guidance. Excellent and effective writing skills, organization and communication skills required as well as computer skills. Prior experience and current interest in organizing and executing group trainings Ability to work independently and manage multiple tasks. Ability to work cohesively and collaboratively in a multi-disciplinary team comprised of legal staff, social workers, community trainers, survivor advocates leaders, policy advocates and administrative staff. Cultural competency and linguistic fluency in a second language required (Spanish). This position is subject to a collective bargaining agreement to be negotiated with local 2325 of the UAW. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $54,000.00 - $57,000.00 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months Work with victims of crime who come to the precinct or PSA seeking assistance Conduct home visits with officers and detectives to assist victims as needed Provide information, referrals, and practical assistance to victims experiencing crime Conduct client centered safety assessments and safety planning suited to the individual's needs Provide crisis intervention and supportive listening Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation Provide criminal justice advocacy Advocate for victims for public benefits they may be entitled to Help with applying for compensation through the New York State Office of Victims Services (OVS) Coordinate community resources for crime victims Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements Provide emergency practical assistance for victims including transportation and food vouchers Work collaboratively with police officers to effectively aid victims Collect data, track the history of crimes, and prepare monthly reports Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics Advocate with Family and Criminal Court staff for victims Provide coverage in vacant precincts as needed Conduct trainings with police personnel Conduct community presentations Attend relevant trainings, workshops and seminars Work with other victims of domestic violence as needed Perform other related tasks as assigned Interacts with: All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems The district attorney's office in each of the boroughs, including the domestic violence bureaus New York City Family Justice Centers Knowledge and Skills: Clear and concise verbal and written communication skills Excellent interpersonal skills, be assertive and well organized Demonstrate the ability to work independently and within a precinct or PSA setting Education: Bachelor's degree required or equivalent training and experience. Experience A minimum of two years' experience in crime victim service delivery, or other relevant experience Basic knowledge of crime victim and domestic violence issues Knowledge of the police and criminal justice system helpful Other: Basic understanding of computer and systems for managing case records Bilingual ability may be required to meet individual precinct/community linguistic needed Flexibility working some evening and weekend hours Schedule: This position is on-site. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The Staten Island Community Program Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse. Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma) Monitors staff's performance through regular observation of client work and documentation. Ensures that staff members conduct their work in client-centered and trauma-informed ways. Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy. Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards. Coordinates staff training and development activities and leads staff meetings. Co-leads the Staten Island Sexual Assault Task Force. Represents Safe Horizon on external committees and serves on internal committees. Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island. Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and Responsible for oversight of the Rape Survivor Advocates program. Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc. Knowledge and Skills: Required: Ability to effectively manage a diverse staff. Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables. Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development. Ability to hold staff accountable, provide constructive feedback, and manage performance effectively. Willingness to work as part of a learning community. Flexibility and openness to testing new interventions and practices. Ability to motivate staff and rally a team around change with the goal of enhanced service delivery. Comfort with technology and ability to use data to drive decisions. Ability to make decisions based on sound judgment and insight. Strong interpersonal and communication skills. Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies. Willingness to self-reflect and openness to feedback. Strong crisis management skills. Sound knowledge of victimization issues; and social and criminal justice systems. Excellent verbal and written communications skills Qualifications: Required: 5 years of supervisory experience. Desirable: Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice. Required: Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $80,000 - $90,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Title: Social Services Assistant (SSA) I Reports to: Program Manager Status: Non-exempt Grade: A02 Salary: Dependent on Qualifications Position Summary: The Social Services Assistant I coordinates social service activities, directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties & Responsibilities: Supports the shelter team in the coordination of shelter services. Assists in and coordinates transportation if needed. Assists in directing new residents to their assigned spaces. Provides shelter residents with an orientation of the shelter facility. Maintains good rapport with residents to facilitate a safe and comfortable environment. Maintains accurate resident counts and files documentation. Communicates directly with supervisor, security personnel, and other staff. Performs once-a-day daily check-ins with residents. Monitors all spaces and conducts daily room and bed checks. Arrange room or dorm cleaning between clients and staff. Arranges linen exchange between clients and staff. Liaison for food delivery. Enforces resident policies and procedures. All other duties as assigned. Qualifications: To perform this job successfully, an individual must have excellent communication and interpersonal skills, think strategically, and act quickly. They must also possess the ability to work well with others across a broad spectrum of situations. Prior experience working with individuals experiencing homelessness and mental illness is preferred. The requirements listed represent the knowledge, skills, and abilities required. Minimum: High School Diploma or GED. Practical experience working with people in customer service or a related field is . A minimum of one (1) year of experience working with the unhoused population is preferred. Ability to communicate effectively orally and in writing in English. De-escalation, trauma-informed care, or similar training is highly desired. Must be able to maintain composure under difficult situations. Strong attention to detail. Strong organizational and multi-tasking ability. Ability to meet deadlines and prioritize competing demands. Data entry and file management experience. Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Maintain a clean and organized workspace. Reliable and a team player. Other Requirements: Valid Driver's License and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. _____________________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Day Shift: 8:00 AM - 4:00 PM Swing Shift: 4:00 PM - 12:00 AM Overnight Shift: 12:00 AM - 8:00 AM

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: * Shelter is a temporary safety net, not a home. * All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. * Never warehouse or institutionalize our guests in our shelters * Everyone is "housing ready." Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be "consumer ready." * Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing * Recognize the impact of violence and victimization on development and coping strategies * Employ an empowerment model * Maximize guest choices and control over her/his recovery based in a relational collaboration * Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance * Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology * Minimize the possibilities of re-traumatization * Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background * Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: * High school diploma or GED PREFERRED: * Bachelor's Degree * Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: * Minimum of two (2) years of leadership/supervisory experience in a human services setting * Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness * Direct care experience with people who are homeless or poor PREFERRED: * Bilingual, with a preference for English/Spanish * Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: * Ability to use computer, calculator, fax, copier machine and other office equipment * Ability to access different building locations, and different program sites * Requires stooping, bending, stretching * May include lifting of guests at times * Requires quick response in emergency situations