Pineapple Hospitality Company jobs in Portland, OR - 55 jobs
Guest Services Agent
Pineapple Hospitality 4.2
Pineapple Hospitality job in Portland, OR
To
quick
apply
to
this
text
SP4113
to
425
961
9911
Staypineapple
is
a
brand
of
upscale
award
winning
boutique
hotels
in
coveted
We
are
all
about
redefining
hospitality
and
inspiring
out
of
the
ordinary
experiences
for
our
guests
As
we
rapidly
expand
we
are
looking
for
team
members
who love to make a difference in the lives of others If you want to be part of a far from stuffy company that is dynamic and fun with lots of opportunities this is the place for you Who were looking for GUEST SERVICES AGENT Were about the friendliest company youll ever come acrossand we need someone to be the face of this as soon as a guest steps into our hotel Are you happy outgoing and wear a perma smile Then this could be the job for you In addition to generally spreading joy youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between What to expect Here are a few things that will make your days full and rewarding Completing daily front desk duties including check insouts room scheduling room moves late checkouts stay overs and rates and types of available rooms as well as other requests from guests Assist arriving and departing guests with their luggage to and from guest rooms Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements This includes their transportation needs Acquiring and sharing knowledge of the hotel as well as the surrounding areas venues and attractions Your experience and qualifications High School Diploma or equivalent Three to six months related experience preferred Working knowledge of Microsoft Windows and OfficeAbility to effectively interact with all hotel guests and team members in a polite and positive manner Ability to quickly assess situations and create effective resolutions to problems Possess a passion to provide excellent customer service Why us As a growing company Staypineapple offers plenty of opportunities If you love making a positive impact on the lives and experiences of others join our team Plus we offer Excellent pay & benefits including flexible PTO medicaldentalvision insurance 401k life insurance pet insurance etc Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay 1963 per hour Status Full Time
$32k-38k yearly est. 11d ago
Looking for a job?
Let Zippia find it for you.
Room Attendant
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
Provide necessary linen and amenities to guests in accordance with the guest room legend.
Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
Report any damage, hazards, repairs, and strangers in assigned areas.
Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it.
Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team.
Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
Perform other duties as directed, developed, or assigned.
What You Bring
High School Diploma or General Education Degree (GED) is preferred.
1 year of experience in customer service or similar role.
Excellent problem solver with great intuition.
You genuinely care for the safety and security of the guests.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$31k-37k yearly est. 1d ago
Assistant Room Operations Manager - Front Office
Hyatt Hotels Corp 4.6
Portland, OR job
WE ARE LOOKING FOR an Assistant Rooms Operations Manager- Front Office The Hyatt Regency Portland at the Oregon Convention Center is seeking a dynamic and experienced Assistant Rooms Operations Manager to join our team. The Assistant Rooms Operations Manager effectively and proactively monitors the daily functions of the Operations teams, particularly the Rooms division. This role supports the Front Office and Housekeeping departments, while mainly focusing on the Front Office. This leader works closely with all hotel departments to ensure a successful and effective operation resulting in a positive guest experience.
Responsibilities include but not limited to:
* Supports and manages the Operations departments while working closely with department managers and directors and other hotel divisions
* Supervise, Empower, Lead, Coach and Motivate the Operations teams including hourly colleagues, leads, and supervisors, towards achieving exceptional guest service results and complete colleague engagement
* Ability to assist the hotel in reaching service scores on our guest surveys
* Ensure thorough communication and understanding with guests and other departments by reviewing hotel events and activities
* Support Operations leaders in proactively reviewing staffing and equipment needs
* Responsible for maintaining a high energy, positive, professional appearance
* Facilitates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement
* Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget
* Performing daily walk-throughs in Operations departments to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
What are the additional benefits of working at the Hyatt Regency Portland?
Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
* Health Benefits for you and your dependents
* Paid Vacation, Sick and Holidays
* 401K Plan with Matching Contributions
* Employee Stock Purchase
* Wellbeing Programs
* Tri-Met discount
* Complementary Meals
* Tuition Reimbursement Program
* Family Bonding Benefits as well as Oregon Paid Leave
* Complimentary hotel nights, friends & family discounts at Hyatt properties around the world
About Hyatt Regency Portland
Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For, Fortune's Great Place to Work, and Fortune's 100 Best Workplaces for Millennials
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$39k-55k yearly est. 13d ago
Full-Time Valet Attendant
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.
Some of your responsibilities include:
Greet all guests upon arrival.
Assist guests with luggage to their rooms promptly when checking in and upon checking out.
Hail taxicabs and answer questions.
Once in guest room, provide the guest with general hotel information.
Assist guests by taking luggage to the curb to meet their transportation.
Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available.
Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests.
Submit all lost and found articles accompanied by a report.
Function as a doorperson as needed.
Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do.
What You Bring
High School Diploma is preferred.
1 year of experience in customer service or similar role.
Basic writing skills, professional communication skills.
Clean driving record.
Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$35k-43k yearly est. 1d ago
AM IRD Server - King Tide
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Provide guests with quality customer service by demonstrating excellent food and beverage knowledge. Serve guests food and beverages in their room in a timely and professional manner all the while providing extraordinary service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Memorize current menu items and prices, familiarize yourself on the wine list and vintages.
Set up scheduled coffee service each morning by 6:00am.
Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases.
Check orders for presentation and completeness, cover and place in the cart for delivery, with water and beverages added last.
Ensure meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time.
Prepare and set up the dining area according to guest preferences.
Verify wine orders with guests and be sure to present, cork and offer it to the guests for their approval.
Be familiar with ticketing and cash handling, check presentation and organization.
Ensure that stations are properly cleaned, stocked, and organized.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.
What You Bring
1 year of experience in a similar or supportive role is preferred.
Excellent written communication and presentation skills.
Able to prioritize multiple tasks in a dynamic environment.
Able to learn, retain, and present product, menu, and allergy information to guests.
Knowledge of or ability to learn the restaurant point-of-sale system.
Highly motivated, and flexible individual, confident in taking initiative.
Flexible schedule, able to work mornings, nights, holidays, and weekends when needed.
Food Handler and Alcohol Awareness Certifications (if applicable).
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$35k-48k yearly est. 1d ago
Maintenance Supervisor - Holiday Express - Fort Lewis
Intercontinental Hotels Group 3.9
Lewisville, WA job
Supervise a shift, project, or aspect of maintenance/engineering operations which may include scheduling employees, assigning daily work and projects, training and coaching employees, inspecting work for quality and productivity, and initiating corrective and/or disciplinary action as needed.
DUTIES AND RESPONSIBILITIES:
Inspect work assignments to ensure that work is completed in a timely manner and within specifications. Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
Schedule and/or perform preventive maintenance duties as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.).
Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule and/or perform preventative maintenance and repairs as needed.
Ensure that equipment is prepared and operational for the following day's work.
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
Promote teamwork and quality service through daily communication and coordination with other departments.
May assist with other duties as assigned.
May serve as Manager of Duty as required.
ACCOUNTABILITY:
This job is a third layer of supervision in maintenance/engineering operations at a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, or 2
nd
in command in a smaller, less complex property.
Qualifications and Requirements:
Some college or advanced vocational training plus two years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience. Hotel maintenance and supervisory experience preferred. Professional certification and license if required by law.
This job requires ability to perform the following:
Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Other:
Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
The hourly pay range for this role is $21.82 to $37.74. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.
You can apply for this role through the link below (or through an internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$21.8-37.7 hourly Auto-Apply 9d ago
Maintenance Representative - Holiday Inn Express - Fort Lewis
Intercontinental Hotels Group 3.9
Lewisville, WA job
Role Purpose
Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride.
Key Accountabilities
Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well.
Organize supplies and make sure equipment is ready for the next day
Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times
Be a friendly face and helping hand to our guests
Keep your supervisor or duty manager in the loop and tell them about any low running supplies
Look smart and approachable in your uniform
Be ready to take on extra duties as and when the team needs you
Key Skills & Experiences
Experience - you'll have at least one year of maintenance or repair work under your belt.
A high school diploma or related vocational training.
You'll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.
CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal.
Fitness - you'll be on your feet most of the day and will need to bend and kneel a lot.
Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language.
Great communication skills, you'll be warm, welcoming and easy to talk to.
The hourly pay range for this role is $16.66 to $26.39. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.
You can apply for this role through the link below (or through internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$16.7-26.4 hourly Auto-Apply 41d ago
Temporary Chief Engineer
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Chief Engineer, you'll be responsible for maintaining all equipment, systems, and building components and other work normally maintained and performed by hotel Maintenance Engineers. Additional responsibilities will include management and decision making authority for day-to-day operations and leading a team of Stationary Operating Engineers.
Some of your responsibilities include:
Operate, repair, and maintain all equipment, including but not limited to; all pumps, boilers, motors, chillers, electrical systems, refrigeration systems, lighting, hotel appliances, and the hotel physical plant.
Repair and maintain the lock and key systems.
Perform some minor construction work.
Paint all surfaces and equipment, make minor wall covering repairs, and minor furniture touch-ups.
Perform necessary inspections and repairs as required and designated to the kitchen and restaurant equipment and furnishings.
Maintain day-to-day documentation.
Lead staff (for those properties that have staff) by conducting performance evaluations, holding monthly departmental meetings, leading training on both technical and safety systems, building and maintaining your team.
Maintain open and positive relationship with the People & Culture Department.
Notify your supervisor when parts are needed by using the accurate requisition system or want list as appropriate, including purchasing.
Maintain accurate logs of equipment tests, such as fire alarm systems, emergency lighting, fire extinguishers, etc. Repair and preventative maintenance logs, monthly reports, daily walk reports, meter readings, etc.
Any other related duties as assigned by the General Manager or Corporate Director of Engineering.
What You Bring
A high school diploma and trade school experience preferred.
3+ years of hotel maintenance/engineering experience with 2+ years of management experience.
High-rise Fire Safety, CFC, and chemical testing certifications.
Proficient in electrical, HVAC, plumbing, locksmith, refrigeration, welding, boiler maintenance, chillers, and carpentry with a proven electrical and mechanical aptitude.
Maintain accurate readings and logs.
Ability to read blueprints and define areas quickly.
Be proficient in MS Office and other basic platforms.
Basic management abilities and be able to make reasonable decisions.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$90k-132k yearly est. 1d ago
Housekeeping Supervisor - Holiday Inn Express - Fort Lewis
Intercontinental Hotels Group 3.9
Lewisville, WA job
Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
DUTIES AND RESPONSIBILITIES:
· Assist with scheduling and room assignments to ensure proper coverage.
· Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
· Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
· Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
· Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair.
· Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
· Control expenses and minimize waste within all areas of housekeeping.
· Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
· Promote teamwork and quality service through daily communication and coordination with other departments.
· May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction.
· Report, turn in, and/or log all lost and found items according to established procedures.
· May regularly assist with deep cleaning projects.
· May assist with other duties as assigned.
ACCOUNTABILITY:
This is typically a 3rd layer of supervision in the housekeeping department in a large hotel, or assists the Executive Housekeeper at a smaller property, and whose primary duties are inspecting guest rooms, suites and public areas and instructing employees on corrective action.
QUALIFICATIONS AND REQUIREMENTS:
High School Diploma or equivalent plus 1-2 years housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience. Must speak fluent English.
This job requires ability to perform the following:
· Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
· Frequently standing up and moving about the facility
· Frequently handling objects and equipment to maintain the facility
· Frequently bending, stooping, and kneeling
Other:
· Communication skills are utilized a significant amount of time when interacting with guests and employees.
· Reading and writing abilities are utilized often when compiling departmental records, logs, or paperwork.
· Basic mathematical skills are used occasionally.
· May be required to work nights, weekends, and/or holidays.
The hourly pay range for this role is $17.13 to $28.36. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.
You can apply for this role through the link below (or through an internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$17.1-28.4 hourly Auto-Apply 9d ago
Steward/Dishwasher
Hyatt 4.6
Portland, OR job
**WE ARE LOOKING FOR a Full Time Dishwasher** The Hyatt Regency Portland at the Oregon Convention Center is seeking a Full-Time Dishwasher to join our team. **The hourly rate for this role is $21.25/hour.** **Responsibilities include but not limited to:**
+ Full and open availability, including weekends and holidays.
+ Wash dishes, pots, pans, and other kitchen utensils using industrial dishwashing equipment, ensuring cleanliness and sanitation standards are met.
+ Assist with running food to designated areas in a timely manner.
+ Maintain the cleanliness and organization of kitchen and banquet areas, including sweeping and mopping floors, wiping down surfaces, and emptying trash receptacles.
+ Ensure the cleanliness and proper maintenance of the trash room and trash compactor on a daily basis, including removing trash bags, sanitizing the trash bins, and cleaning surfaces.
+ Follow safety protocols and procedures when handling and disposing of kitchen waste, and cleaning chemicals.
+ Collaborate with kitchen staff and other team members to ensure efficient operations and a clean working environment
**What are the additional benefits of working at the Hyatt Regency Portland?**
· Health Benefits for you and your dependents
· Paid Vacation, Sick and Holidays
· 401K Plan with Matching Contributions
· Employee Stock Purchase
· Wellbeing Programs
· Tri-Met discount
· Complementary Meals
· Tuition Reimbursement Program
· Family Bonding Benefits as well as Oregon Paid Leave
· Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world
**About Hyatt Regency Portland**
Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For , Fortune's Great Place to Work , Fortune's 100 Best Workplaces for Millennials and Forbes America's Best Employers for Diversity.
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**Qualifications:**
**Qualifications:**
+ Previous experience as a dishwasher in a commercial kitchen or similar environment preferred.
+ Ability to lift and move heavy items, such as dish racks and trash bags.
+ Attention to detail and the ability to work efficiently in a fast-paced environment.
+ Flexibility to work various shifts, including evenings, weekends, and holidays.
+ Strong work ethic and reliability.
**Primary Location:** US-Oregon-Portland
**Organization:** Hyatt Regency Portland Convention Center
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Stewarding
**Req ID:** POR002233
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$21.3 hourly 2d ago
Assistant Food and Beverage Operations Manager - Banquets
It's time to elevate your culinary career and join the leadership team at Hyatt Regency Portland, the largest hotel in Oregon and a flagship culinary operation located just steps from the Oregon Convention Center. Our dynamic culinary program supports a three-meal restaurant, bar, and market, alongside large-scale banquet operations. This role offers the opportunity to lead a high-visibility outlets program, contribute creatively to menus, and grow within a best-in-class hospitality environment supported by Hyatt's commitment to internal development.
Position Overview
The Sous Chef - Outlets oversees the daily culinary operations of the three-meal restaurant, bar, and market, working closely with the Executive Chef and Executive Sous Chef to maintain Hyatt's standards of quality, consistency, and guest satisfaction.
This position is a hands-on leadership role with creative input on menu offerings and responsibility for payroll management, food ordering, and operational execution. In the absence of senior culinary leadership, the Sous Chef may be responsible for overseeing the full culinary operation.
Key Responsibilities
* Lead daily culinary operations for the three-meal restaurant, bar, and market
* Contribute creatively to menu development, seasonal features, and recipe refinement while aligning with Hyatt brand standards
* Ensure consistent execution, presentation, and quality across all meal periods
* Manage food ordering, inventory, and vendor relationships to meet quality and cost objectives
* Participate in payroll management, scheduling, and labor control for outlet kitchens
* Supervise food preparation and cooking, ensuring efficiency and consistency
* Recruit, train, coach, and evaluate hourly culinary colleagues
* Collaborate with front-of-house leadership to deliver seamless service and elevated guest experiences
* Monitor food cost, waste, and production levels to drive operational efficiency
* Ensure compliance with all food safety, sanitation, and workplace safety standards
* Support banquet and special event operations as business needs require
* Mentor supervisors and junior culinary leaders, fostering engagement and development
What are the additional benefits of working at the Hyatt Regency Portland?
* Health Benefits for you and your dependents
* Paid Vacation, Sick and Holidays
* 401K Plan with Matching Contributions
* Employee Stock Purchase
* Wellbeing Programs
* Tri-Met discount
* Complementary Meals
* Tuition Reimbursement Program
* Family Bonding Benefits as well as Oregon Paid Leave
* Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world
About Hyatt Regency Portland
Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For, Fortune's Great Place to Work, and Fortune's 100 Best Workplaces for Millennials
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
$45k-58k yearly est. 9d ago
Houseperson - Holiday Inn Express - Fort Lewis
Intercontinental Hotels Group 3.9
Lewisville, WA job
Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
DUTIES AND RESPONSIBLITIES:
· Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
· Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
· Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
· Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
· Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
· Report to supervisor needed repairs or unsafe conditions.
· Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
· Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
· Promote teamwork and quality service through daily communication and coordination with other departments.
· May collect newspaper and other items for recycling.
· May regularly assist with deep cleaning projects.
· May assist with other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
· Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
· Frequently standing up and moving about the facility
· Frequently handling objects and equipment to maintain the facility
· Frequently bending, stooping, and kneeling,
Other:
· May be required to drive in the performance of duties
· Communication skills are utilized a significant amount of time when interacting with guests and employees.
· Reading and writing abilities are utilized often when reading assignments and completing checklists.
· May be required to work nights, weekends, and/or holidays.
The hourly pay range for this role is $16.66 to $23.99. This range is only applicable for jobs to be performed in Joint Base Lewis-McChord, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.
You can apply for this role through the link below (or through internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$16.7-24 hourly Auto-Apply 33d ago
House Attendant - Kimpton Hotel Vintage Portland
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
+ Clean and set-up meeting room functions according to the function sheets.
+ Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
+ Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
+ Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
+ Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
+ Check and replenish your supplies and cleaning tools.
+ Quickly respond to guest requests in a friendly manner.
+ Return lost items with proper documentation to the Housekeeping Department.
+ We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.
**What You Bring**
+ High School Diploma is preferred.
+ 1 year of experience in customer service or similar position.
+ Previous housekeeping experience is a plus.
+ Passion for customer service and good verbal communication skills, basic writing skills.
+ Flexible schedule, able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$31k-47k yearly est. 60d+ ago
On-Call Banquet Bartender
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Prepare and serve drinks for guests in a professional, courteous, and timely manner, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
Greet and welcome our guests and promptly serve them food and beverages.
Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy.
Serve food and drinks to guests, along with filling orders for the servers.
Notify a manager if a guest is becoming intoxicated or rude to other guests.
Fill and clean ice bins, clean and empty trash cans, change kegs, stock beer and wine coolers.
Clean shelving, stainless steel, mixers, cups, blenders, and soda guns.
Follow uniform and grooming specifications.
Maintain cooperative communication with support crew and management.
Unpack deliveries and stock the bar.
We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.
What You Bring
1 year of bartending experience is preferred.
Passion for crafting and personalizing guest experiences.
Excellent wine and spirits knowledge, great communication and presentation skills.
Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts.
Food Handler and Alcohol Serving Certifications (if applicable).
Flexible schedule and are able to work evenings, weekends, and holidays when needed.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$30k-42k yearly est. 1d ago
Hotel General Manager
Kimpton Hotels & Restaurants 4.4
Portland, OR job
General Manager - Kimpton Riverplace Hotel Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance!
Some of your responsibilities include:
Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel.
Works directly with the ownership group to strategize and implement projects that will assist with the business growth.
Coordinate and assist with guest satisfaction and guest resolutions.
Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property.
Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process.
Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts.
Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
Review and approve all operating expenses.
Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations
Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems.
What You Bring
2 to 4 years of upper-level management experience in hospitality.
Bachelor's degree preferred.
Ability to encourage, lead and manage a team by example.
High level of creativity, enthusiasm and flexibility!
Strong computer skills including Word and Excel.
Must possess excellent interpersonal skills both internally and externally.
Ability to convert vision into specific and tangible actions to benefit the property.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$75k-103k yearly est. 1d ago
Front Desk Clerk
Hyatt Hotels Corp 4.6
Portland, OR job
WE ARE LOOKING FOR a Front Desk Clerk We are excited to share that Hyatt Regency Portland has an opportunity for people who love helping people. Please join our Front Office team as a Front Desk Clerk. The hourly rate is $22.25/hour. Responsibilities include but not limited to:
* Welcome guests to the hotel with a friendly and professional demeanor, providing exceptional customer service throughout their stay.
* Check guests in and out efficiently, processing payments, issuing room keys according to established procedures, and assisting with luggage as needed.
* Answer phones, respond to inquiries, and provide information about hotel facilities, services, and local attractions.
* Handle guest requests and concerns promptly and effectively, escalating issues to management as needed to ensure guest satisfaction.
* Maintain accurate records of guest accounts, including billing information and room assignments.
* Collaborate with other hotel departments to coordinate guest services and ensure a seamless guest experience.
* Assist with concierge services, including making reservations, and providing recommendations for dining and entertainment.
What are the additional benefits of working at the Hyatt Regency Portland?
Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
* Health Benefits for you and your dependents
* Paid Vacation, Sick and Holidays
* 401K Plan with Matching Contributions
* Employee Stock Purchase
* Wellbeing Programs
* Tri-Met discount
* Complementary Meals
* Tuition Reimbursement Program
* Family Bonding Benefits as well as Oregon Paid Leave
* Complimentary hotel nights, friends & family discounts at Hyatt properties around the world
About Hyatt Regency Portland
Whether traveling for business or pleasure, Hyatt Regency Portland has everything a traveler could need under one hotel roof with over 600 guest rooms, 16 suites and over 39,000 sq. ft. of meeting space. You will rest comfortably in spacious rooms and suites. Enjoy delicious breakfast at Bridgetown, fresh brewed coffee from Portland Coffee Roasters and homemade pastries at The Market or meet for drinks at Spoke & Fork Bar. Reenergize in the 24-hour StayFit Gym or enjoy a run along the Willamette River. If you are hosting a meeting or event, our hotel sits directly next to the Oregon Convention Center which houses 328,909 sq. ft. of flexible meeting space.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of our leadership team at Hyatt Regency Portland and Hyatt Hotels; a company that continuously earns a spot on Fortune's 100 Best Companies to Work For, Fortune's Great Place to Work, and Fortune's 100 Best Workplaces for Millennials
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$22.3 hourly 13d ago
Overnight Audit - Kimpton Hotel Vintage Portland
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
**How We're Different**
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
**What You'll Do**
The Guest Service Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
**Some of your responsibilities include:**
+ Review arrivals noting special requests, blocking rooms as needed.
+ Check in and out hotel guests in a confident, professional and friendly manner.
+ Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
+ Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
+ Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
+ Follow established key control policy.
+ Ensure proper credit policies are followed.
+ Submit all lost & found articles accompanied by a completed lost & found report.
+ Familiar with all fire and emergency procedures.
+ Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
+ Verify credit limit report.
+ Monitor room availability throughout shift.
+ Review daily the selling status of the hotel using yield management system.
+ Attend department meeting once a month.
+ Able to communicate via telephone and/or radio with other departments.
**What You Bring**
+ Previous experience in a Front Desk or customer-facing role is helpful!
+ High school diploma or general education degree (GED) required.
+ Knowledgeable of immediate area, services, attractions, and events.
+ Flexible schedule, able to work overnights, weekends and holidays.
+ Work well under pressure, taking care of many arrivals and departures within a short period of time.
+ Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** .
**Be Yourself. Lead Yourself. Make it Count.**
$34k-41k yearly est. 13d ago
Housekeeping Manager
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
Supervise and coordinate activities of room attendant/room cleaners engaged in cleaning and maintaining premises of hotel. You'll be responsible for maintaining phenomenal performance and productivity levels by setting quality standards following Kimpton values, and communicating with Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
Some of your responsibilities include:
Assist in the selection of staff, recruit, hire, and train qualified housekeeping personnel.
Ensure all meeting room public spaces are accurately set up according to the requests indicated on the meeting room/event function sheets.
Confirm all housekeeping staff members have arrived or find substitutes for absence employees.
Prepare and distribute room assignments and keys to housekeeping attendants.
Check floors periodically, update the current room status, and find opportunities for service improvements.
Answer the department telephone to respond quickly to requests from guests.
Check hotel's computer for information concerning room status and enter updated room status.
Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines.
Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
Maintain high quality of housekeeping standards in: a) the guest rooms; b) linens and uniforms; c) lost and found; d) laundry; and e) janitorial department and night cleaners.
Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment.
Submit requests for repair of cleaning equipment.
Requisition or purchase other supplies and equipment for hotel room honor bars, toiletries, and paper products.
Assist the Director of Housekeeping in scheduling regular and irregular maintenance and cleanings of the hotel, including deep cleanings of room and all hotel and meeting space public areas
What You Bring
High school diploma or general education degree (GED) required.
1+ years management experience in hospitality industry.
Positivity, teamwork, and a passion for customer service!
Flexible schedule, able to work evenings, weekends and holidays.
Basic knowledge of MS Office.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$42k-53k yearly est. 1d ago
Temporary Chief Engineer
Kimpton Hotels 4.4
Portland, OR job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Chief Engineer, you'll be responsible for maintaining all equipment, systems, and building components and other work normally maintained and performed by hotel Maintenance Engineers. Additional responsibilities will include management and decision making authority for day-to-day operations and leading a team of Stationary Operating Engineers.
Some of your responsibilities include:
* Operate, repair, and maintain all equipment, including but not limited to; all pumps, boilers, motors, chillers, electrical systems, refrigeration systems, lighting, hotel appliances, and the hotel physical plant.
* Repair and maintain the lock and key systems.
* Perform some minor construction work.
* Paint all surfaces and equipment, make minor wall covering repairs, and minor furniture touch-ups.
* Perform necessary inspections and repairs as required and designated to the kitchen and restaurant equipment and furnishings.
* Maintain day-to-day documentation.
* Lead staff (for those properties that have staff) by conducting performance evaluations, holding monthly departmental meetings, leading training on both technical and safety systems, building and maintaining your team.
* Maintain open and positive relationship with the People & Culture Department.
* Notify your supervisor when parts are needed by using the accurate requisition system or want list as appropriate, including purchasing.
* Maintain accurate logs of equipment tests, such as fire alarm systems, emergency lighting, fire extinguishers, etc. Repair and preventative maintenance logs, monthly reports, daily walk reports, meter readings, etc.
* Any other related duties as assigned by the General Manager or Corporate Director of Engineering.
What You Bring
* A high school diploma and trade school experience preferred.
* 3+ years of hotel maintenance/engineering experience with 2+ years of management experience.
* High-rise Fire Safety, CFC, and chemical testing certifications.
* Proficient in electrical, HVAC, plumbing, locksmith, refrigeration, welding, boiler maintenance, chillers, and carpentry with a proven electrical and mechanical aptitude.
* Maintain accurate readings and logs.
* Ability to read blueprints and define areas quickly.
* Be proficient in MS Office and other basic platforms.
* Basic management abilities and be able to make reasonable decisions.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$90k-132k yearly est. 13d ago
Learn more about Pineapple Hospitality Company jobs