Post job

Agent jobs at Pinkerton Government Services Inc

- 1649 jobs
  • Agent

    Pinkerton 4.1company rating

    Agent job at Pinkerton Government Services Inc

    170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Provide the client with concierge-level security at the company location and/or events. Deescalate tense situations or individuals that may arise. Write detailed incident reports following any incident, occurrence, or variance that warrants documentation. Conduct quality investigations and complete investigative reports. Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring. Transport the client to and from company location and/or events. Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed. Identify and escalate equipment deficiencies/failures. All other duties, as assigned. Qualifications High School Diploma or GED with law enforcement, military, and/or security experience. An armed OPOTA security license is required. Concierge-level customer service knowledge. Able to complete thorough and accurate investigations and reports. Access control systems, CCTV, and alarm monitoring experience. Problem resolution skills. Able to interact effectively at all levels and across diverse cultures. Effective verbal and written communication skills. Computer knowledge; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergency situations. Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Benefits Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules. Posted Salary Range Starting from USD $33.00/Hr.
    $33 hourly Auto-Apply 6d ago
  • Business Insurance Agent - Mid-level

    USAA 4.7company rating

    Sacramento, CA jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk. Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication and customer service skills. What sets you apart: 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) 4 or more years working experience quoting and binding directly with the insured. Experience with Agency Management Systems and/or Salesforce. Experience working in a Commercial Lines multiple carrier environment. Experience writing Commercial Lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54.6k-97.8k yearly Auto-Apply 1d ago
  • Business Insurance Agent - Mid-level

    USAA 4.7company rating

    Atlanta, GA jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business owners on insurance and risk management, using a full suite of Commercial Insurance Products to address each member and/or non-member's unique risk profile. You will use knowledge of insurance marketplace, carrier appetite, and leverage underwriter relationships and knowledge of carrier contracts to place coverage for member's business. On a daily basis you will take incoming calls throughout the day (average 7-10 calls) for business insurance coverage collaborating with other insurance carriers. You will also have outbound follow-up calls with member and non-member customers. USAA provides 13-15 weeks of training so you understand our product offerings and can support each member and/or non-member independently. Training schedule hours are Monday - Friday, 8:00am-4:30pm Central Time, (9:00am-5:30pm Eastern Time). Work schedule hours are Monday - Friday, 9:30am-6:00pm Central Time (10:30am-7:00pm Eastern Time). This position can work remotely in the continental U.S. with occasional business travel. This is a full-time, hourly, non-commission position. What you'll do: Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of a la cart combinations of various products and services) based on current products and service offerings. Builds and maintains relationships between members and nonmembers and insurance carriers, exercising technical knowledge effectively and communicating solutions. Utilizes understanding of compliance and insurance standards and Agency Management Systems to limit agency Errors & Omissions (E&O) exposure through proper documentation. Classifies member's and/or non-members business and provide accurate risk management and risk mitigation solutions while leveraging knowledge of B2B sales cycles for success. Facilitates account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers' risk profile to provide consultative advice and appropriately address and mitigate the risk. Researches industry trends and evolving regulatory environment (state and national), improving understanding of important technical/financial issues. Utilizes advanced knowledge of Agency Management Systems/Customer Relations Management (CRM) & multiple carrier Platforms to operate comfortably at an advanced level to appropriately select product and carrier offerings. Leverages advanced knowledge of Carrier guidelines and processes to partner and negotiate with underwriters on endorsements, renewal questions, and remarkets for underwriting determination (approval or declination). Leverages advanced understanding of calculating Insurance to Value (ITV) on a wide range of property types and structures including geographic differences and capture custom or unique features within the properties and provide appropriate details to determine accurate replacement values. Provides select account service for member's and nonmember's including policy changes, certificates, endorsements, renewals, non-renewals and remarkets, cancellations, reinstatements, and record updates within agency systems. Facilitates initial acquisition of Affluent members, nonmembers, and business owners by gaining an understanding of the members and nonmembers' risk profile by providing a concierge, white glove, single point of contact service level for members and nonmembers with complex accounts and unique needs. May work with underwriters on complex accounts across management lines and Excess and Surplus for renewals, endorsements, and remarketing. Facilitates multi-tiered account reviews, by leveraging the carrier renewal cycle, and understanding the members' and nonmembers risk profile to provide consultative advice and appropriately address and mitigate the risk. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma OR General Equivalency Diploma. 2 years of insurance sales and service experience to include 1 year of experience working in a High Value insurance agency, Commercial Insurance agency or broker setting. Valid Property and Casualty insurance license for home state and/or ability to obtain home state and multistate license within 90 days. High Net Worth/Private Client Experience and ability to handle sensitive information. Excellent communication and customer service skills. What sets you apart: 4 or more years of Commercial Lines Insurance experience writing new business. (Not including renewals and/or servicing) 4 or more years working experience quoting and binding directly with the insured. Experience with Agency Management Systems and/or Salesforce. Experience working in a Commercial Lines multiple carrier environment. Experience writing Commercial Lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for home state. Compensation range: The salary range for this position is: $54,550.00 - $97,750.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $54.6k-97.8k yearly Auto-Apply 1d ago
  • Customer Service Representative

    Loanmax Title Loans 3.8company rating

    Altoona, WI jobs

    LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity. About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Our Mission: Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Why Join Us? Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Background Screening: Must be able to pass a company background screening, including a credit, criminal and background check. By joining LoanMax Title Loans, you'll become part of a dynamic team dedicated to delivering exceptional customer service and making a positive impact in the communities we serve. If you're motivated, honest, and dependable, we encourage you to apply for this exciting career opportunity!
    $29k-37k yearly est. 6h ago
  • Customer Service Representative

    Loanmax Title Loans 3.8company rating

    Austin, TX jobs

    Join LoanStar Title Loans as a Customer Service Representative - Austin, TX! Are you energetic, detail-oriented, and ready for an exceptional career opportunity? LoanStar Title Loans is hiring Customer Service Representatives to assist borrowers, manage accounts, answer questions about loan products, evaluate vehicles, and provide top-notch customer service. Bilingual in Spanish and English is required. Why Work With Us: Competitive Salary 6 Paid Holidays annually Vacation time Paid on-the-job training Full-time: Mon-Fri 10 AM-6 PM, rotating Saturdays 9 AM-3 PM Never work on Sundays! Job Requirements: General: Full-time availability Positive attitude & excellent communication skills Detail-oriented Education: High school diploma or equivalent Work Experience: Customer service experience preferred Computer and data entry experience Personal Qualities: We value honesty, dependability, and motivation. We are seeking individuals who take pride in delivering exceptional service and want to grow in their career. About LoanStar Title Loans: LoanStar Title Loans operates nearly 1,000 stores across more than 20 states. Since 1990, we've been committed to providing fast, transparent, hassle-free loans with the honesty and integrity our customers deserve. Our Customer Service Representatives are the heart of our business. We expect our team to represent LoanStar with respect, professionalism, and a dedication to exceptional service. Requirements: Bilingual in Spanish and English preferred, but not required Must pass company background screening, including credit, criminal, and employment history checks Ready to join the team? Apply today and start your career with LoanStar!
    $25k-34k yearly est. 6h ago
  • Insurance Sales Agent

    Globe Life 4.6company rating

    Alpharetta, GA jobs

    Our agency is experiencing rapid growth in our Alpharetta location. We are seeking highly motivated individuals for Entry-Level Management positions in Alpharetta, Georgia and surrounding areas. This full-time position offers a rewarding opportunity where performance drives income and career growth. The company provides comprehensive training and leadership development, with advancement opportunities available within 60-90 days. No previous experience in insurance or sales is required, as training and mentorship are provided.Responsibilities Develop and grow new client relationships Identify clients' specific needs based on unique financial situations Monitor team performance and provide feedback Assist in creating a positive and growth-focused work environment Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered. Possess in-depth product knowledge and be able to conduct presentations and relay objection handling. Conduct sales calls and presentations to potential customers Develop and maintain relationships with clients by providing exceptional service Requirements Background Check High school diploma or GED No experience Driver License Authorized to work in US Temporary Insurance License Offered Minimum Age 18 Weekdays Evening Weekends Day Salary: $800.00-$1,600.00 per week
    $800-1.6k weekly 3d ago
  • Travel Specialist (Remote)

    Globe Life Inc. 4.6company rating

    McKinney, TX jobs

    Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Travel Specialist? Globe Life is looking for a Travel Specialist to join the team! In this role, you will be responsible for reconciling the corporate travel department credit cards and assisting in reconciling agency gathering/meeting expenses. Excellent organizational and communication skills are integral to this role. This person will also be responsible for providing other supporting documentation that will be needed by the department at the request of our vendors and other departments. This is a remote/work-from-home position. What You Will Do: * Download monthly Corporate Travel Card statements. * Create EIB uploads for AP processing. * Send monthly summary of statements to VP/Executive Management for review/approval. * Code all transactions, attaching necessary documentation in expense system. * Request any missing documentation from traveler or hotel, escalating to management when necessary. * Audit charges for validity - appropriate pricing and approved expenses. * Report any needed reimbursements when appropriate. * Validate all receipts are saved in appropriate accounting folders. * Create/submit correcting journal entries for any charges that were incorrectly coded. * Assist with department generated payments and securing appropriate approvals as needed. What You Can Bring: * High school diploma required; Associate or Bachelor's degree preferred. * 2+ years experience with Concur expense. * Proficiency with Workday or other ERP software. * Clear and concise communication skills. * Concur/Workday expense knowledge. * Microsoft Excel & Word - intermediate to expert is preferred. * Time management to manage multiple deadline. * Ability to work on multiple tasks consecutively, transition between tasks without losing place. Applicable To All Employees of Globe Life Family of Companies: * Reliable and predictable attendance of your assigned shift. * Ability to work designated hours based on the position specifications. How Globe Life Will Support You: * Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas
    $28k-35k yearly est. 15d ago
  • Call Center Lending Specialist

    Columbia Credit Union 4.0company rating

    Vancouver, WA jobs

    Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to “Making Life Better” in the communities we serve. Since 1952, our commitment toward “Making Life Better” has earned us accolades and we are honored to be the recipient of several local community recognitions: Best of Clark County Award / The Columbian - 2008-2025 Best in Business Award / Vancouver Business Journal - 2013-2024 Corporate Philanthropy Award / Portland Business Journal - 2017-2024 Columbia CU Guiding Principles Vision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve. Mission: Bringing people together to make life better for themselves and their communities. Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank “Columbia” how and when you want. Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams. Core Values People - We have a passion for helping each other and our members. Community - We have a passion for contributing to the success and growth of the communities we serve. Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve. Benefits Medical, Dental, Vision for employee - eligible the 1st of the month following hire date Accrued PTO, Accrued Extended Sick Time and 11 Paid Bank Holidays 401k Match- 100% match up to 6% employee contribution Tuition Assistance And More! About The Role The Call Center Lending Specialist (CCLS) seeks lending opportunities for new and existing Columbia Credit Union members through our remote channels and outbound call programs. CCLS's actively sell credit union products and are committed to providing the highest level of individualized service by always placing the member first. This position works independently with frequent collaboration with departments throughout the credit union to meet our member's needs. RESPONSIBILITIES: Initiate conversations with new and existing members to actively solicit new or additional lending products. Experienced in and ability for meeting personal and team goals. Initiate conversations with new and existing members to actively solicit new or additional lending products. Initiate outbound calls or emails to current members. Originate loan applications for consumer loan products and credit cards. Maintain up-to-date knowledge on all credit union products and services. Participate in cross-functional projects, promotions and training. Respond to loan inquiries initiated through Columbia's remote channels. Seek cross-sell opportunities to “Make Life Better” for Columbia Credit Union's members. Display consistent teamwork and collaboration with others within Call Center Lending and other departments throughout the organization. REQUIREMENTS Minimum three (3) years previous lending experience with a financial institution. Current NMLS license or ability to obtain upon hire. Experienced in and ability to build rapport and sell products and services through remote channels such as phone, email, and chat. Strong organizational, verbal and written communication skills. Strong computer skills. Ability to work effectively independently and within a team. Ability to work from home. Must be available to work hours ranging from 8am-8pm Monday through Saturday, as needed. Occasional travel to Operations Center, with at least one week's notice when allowable. COMPENSATION $26.00- $30.00/ hour + Commission Columbia Credit Union follows all required COVID 19 health protocols Equal Opportunity Employer/AA Must be 18 or older to apply
    $26-30 hourly 57d ago
  • AHR MO Reservations Agent

    American Heritage Companies 4.3company rating

    Branson, MO jobs

    Job Details BRANSON, MO Seasonal $15.00 - $20.00 HourlyDescription Division/Department: Branson Scenic Railway/Reservations Job Title: Reservations Agent Reports To: Reservations Manager Non-Exempt/Hourly Classification: Seasonal Compensation: $15 - $20 Job Summary: The Reservations Agent position serves as the initial point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment. Essential Duties and Responsibilities: Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers. Answer questions about the Branson Scenic Railway history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip. Work in ticket window to assist guests, sell tickets, provide will-call bookings. Process reservation requests made in person, via phone or online through the company ticket software. Assist with stocking of brochures or other marketing materials within the depot. Other duties as assigned. Qualifications Education, Skill & Experience: Strong computer skills and ability to multitask, required Experience working in reservations, call-centers, hotel or other related fields strongly preferred Commitment and proven record of providing high customer-service to varied clientele a must Ability to work in fast-paced environment, in close quarters, and among large staff Cash handling experience with a focus on accuracy, required Work Environment: Standing, sitting for 8 to 10 hours per shift Walking in and around industrial/railroad environment on uneven surfaces Occasional bending, twisting, lifting up to 25 pounds
    $23k-26k yearly est. 58d ago
  • Virtual Agent

    Yellowstone Life Insurance Agency 3.9company rating

    Weatherford, TX jobs

    Yellowstone Life Insurance Agency, LLC is on the lookout for enthusiastic individuals to join our dynamic team as Virtual Agents. This role offers the flexibility to work from home while making a significant impact in the lives of our clients. As a Virtual Agent, you will engage with potential clients, guiding them through their life insurance journey. Utilizing our cutting-edge lead generation technology, you will assist clients in understanding their options and needs, ensuring they make informed choices about their coverage. If you are passionate about helping others, possess a strong work ethic, and are looking for a role that provides both flexibility and the opportunity for career growth, we want to hear from you! Key Responsibilities Provide comprehensive support to clients exploring life insurance options. Explain various insurance products and assist clients in selecting suitable plans based on their needs. Guide clients through the application process and documentation requirements. Collaborate with insurance providers and facilitate the underwriting process to streamline policy issuance. Build and maintain lasting relationships with clients through regular follow-ups and support. Requirements Strong communication and interpersonal skills Ability to connect with clients and establish rapport Attention to detail and strong organizational capabilities Self-starter with the ability to work independently Prior experience in sales or the insurance industry preferred but not mandatory A reliable computer and internet connection are required Benefits Freedom & ability to work virtually
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • AI Engineering Lead Agentic System

    Select Minds 3.9company rating

    Dallas, TX jobs

    Benefits: Long Term Competetive Salary Oppurtunity for Advancement AI Engineering Lead - Agentic Systems Work Type: Full-Time, Onsite Interview Mode: In-Person Work Auth : Must be authorized to work in the U.S. Domain: Enterprise AI / Agentic AI / AWS Bedrock Compensation: Competitive, commensurate with experience Role Overview As Tech Lead, Agentic AI Solutions, you will lead the design and delivery of enterprise-grade agentic AI architectures that enable autonomous and semi-autonomous agents to perform complex, cross-functional business tasks. You will define the frameworks, orchestration patterns, and governance standards that ensure our agentic AI systems operate with safety, reliability, and scalability across enterprise environments. This position blends deep technical leadership with innovation in AI orchestration, distributed systems, and multi-agent coordination. This is an ideal opportunity for an experienced technologist who thrives in a dynamic environment and is passionate about shaping the next generation of intelligent agent platforms within the enterprise. Key Responsibilities Architect & Lead Development: :Design and implement scalable agentic AI frameworks, including multi-agent orchestration, task planning, and execution pipelines. Integration & Protocol Design: Architect secure protocols and integrations-such as Model Context Protocol (MCP) servers, API gateways, and tool registries-to enable seamless agent-to-agent and agent-to-human collaboration. Technical Roadmap Ownership: Define and execute the roadmap for agentic AI solutions, continuously evaluating and adopting emerging frameworks like LangGraph, Bedrock Agents, CrewAI, and Strands. Reusable Registries: Establish governed agent, prompt, and tool registries for standardized, reusable components. Reliability & Performance: Engineer high-reliability orchestration with low latency, intelligent fallback, and self-healing mechanisms. Observability & Governance: Implement traceability, explainability, and observability tools to ensure transparent, auditable agentic workflows. Security & Compliance: Define security standards for API access, RBAC, data sanitization, and policy-gated tool execution; ensure compliance with NIST AI RMF, ISO/IEC 42001, and privacy-by-design principles. Monitoring & Evaluation: Develop real-time monitoring pipelines that track agent decision quality, execution success/failure, and dependency health. Cross-Functional Collaboration: Partner with Product Managers, Data Engineers, Legal/Compliance, and Business stakeholders to translate strategic objectives into robust agentic capabilities. Innovation: Advance methods in planning, memory, context engineering, and knowledge integration to enhance autonomy, reliability, and reasoning capabilities. Technical Leadership: Mentor engineers, promote best practices in AI infrastructure, and guide teams in developing modular, scalable, and compliant agentic systems. Required Qualifications Education: Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent practical experience). Experience: 8+ years of software engineering experience in AI/ML, distributed systems, or platform engineering. 3+ years in senior technical leadership or architecture roles guiding multi-disciplinary teams. Technical Expertise: Strong proficiency in Python and experience with multiple programming paradigms. Deep experience with the AWS ecosystem (Bedrock, SageMaker, Lambda, S3, Redshift, VPC). Proven ability to design agent-safe protocols (MCP, API sandboxes, secure tool registries). Expertise in distributed systems, asynchronous processing, and low-latency orchestration. Hands-on experience with AI observability and traceability systems. Familiarity with metadata management, data lineage, and knowledge graph integration for agent context enhancement. Leadership & Governance: Skilled in agile methodologies and iterative delivery of complex AI infrastructure. Demonstrated success implementing AI governance and compliance frameworks. Exceptional ability to communicate complex technical concepts to both engineers and executives. Strong track record of mentoring, team building, and fostering inclusive, high-performing teams. Preferred Qualifications Experience with LangChain, LangGraph, Bedrock Agents, CrewAI, or LLMOps frameworks. Knowledge of GraphRAG, memory management, and context-aware planning in multi-agent systems. Exposure to regulated environments such as healthcare, finance, or aviation. Familiarity with AI risk management, auditability frameworks, and policy-driven AI governance. Compensation: $170,000.00 - $180,000.00 per year About Us We work to deliver profitability in your business - with effective communication, consulting, and interactive solutions. Following an Agile Work Approach, we make sure you get the ideal solutions at minimum expenses. Work Approach Our Philosophy Our Philosophy starts-and-ends at the Client-first approach. Be it understanding your business requirements to choosing the right technologies, we work as a collective team that takes all the possible steps to grow continuously towards our common goal. Work Policy We promote a collaborative work environment. We involve everyone working in the organization in community decisions and encourage them to think from a broader perspective. Our work process promotes flexibility and we maintain a high level of discipline at different levels of execution. The Future SelectMinds have years of experience in the domain helps us understand the need-of-the-hour better. This understanding drives us to a better future with every minute ticking. We believe we will be taking off major businesses from their flagship positions, with the products we are eyeing today.
    $35k-64k yearly est. Auto-Apply 60d+ ago
  • AI Engineering Lead Agentic System

    Select Minds LLC 3.9company rating

    Dallas, TX jobs

    Job DescriptionBenefits: Long Term Competetive Salary Oppurtunity for Advancement AI Engineering Lead Agentic Systems Work Type: Full-Time, Onsite Interview Mode: In-Person Work Auth : Must be authorized to work in the U.S. Domain: Enterprise AI / Agentic AI / AWS Bedrock Compensation: Competitive, commensurate with experience Role Overview As Tech Lead, Agentic AI Solutions, you will lead the design and delivery of enterprise-grade agentic AI architectures that enable autonomous and semi-autonomous agents to perform complex, cross-functional business tasks. You will define the frameworks, orchestration patterns, and governance standards that ensure our agentic AI systems operate with safety, reliability, and scalability across enterprise environments. This position blends deep technical leadership with innovation in AI orchestration, distributed systems, and multi-agent coordination. This is an ideal opportunity for an experienced technologist who thrives in a dynamic environment and is passionate about shaping the next generation of intelligent agent platforms within the enterprise. Key Responsibilities Architect & Lead Development: :Design and implement scalable agentic AI frameworks, including multi-agent orchestration, task planning, and execution pipelines. Integration & Protocol Design: Architect secure protocols and integrationssuch as Model Context Protocol (MCP) servers, API gateways, and tool registriesto enable seamless agent-to-agent and agent-to-human collaboration. Technical Roadmap Ownership: Define and execute the roadmap for agentic AI solutions, continuously evaluating and adopting emerging frameworks like LangGraph, Bedrock Agents, CrewAI, and Strands. Reusable Registries: Establish governed agent, prompt, and tool registries for standardized, reusable components. Reliability & Performance: Engineer high-reliability orchestration with low latency, intelligent fallback, and self-healing mechanisms. Observability & Governance: Implement traceability, explainability, and observability tools to ensure transparent, auditable agentic workflows. Security & Compliance: Define security standards for API access, RBAC, data sanitization, and policy-gated tool execution; ensure compliance with NIST AI RMF, ISO/IEC 42001, and privacy-by-design principles. Monitoring & Evaluation: Develop real-time monitoring pipelines that track agent decision quality, execution success/failure, and dependency health. Cross-Functional Collaboration: Partner with Product Managers, Data Engineers, Legal/Compliance, and Business stakeholders to translate strategic objectives into robust agentic capabilities. Innovation: Advance methods in planning, memory, context engineering, and knowledge integration to enhance autonomy, reliability, and reasoning capabilities. Technical Leadership: Mentor engineers, promote best practices in AI infrastructure, and guide teams in developing modular, scalable, and compliant agentic systems. Required Qualifications Education: Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent practical experience). Experience: 8+ years of software engineering experience in AI/ML, distributed systems, or platform engineering. 3+ years in senior technical leadership or architecture roles guiding multi-disciplinary teams. Technical Expertise: Strong proficiency in Python and experience with multiple programming paradigms. Deep experience with the AWS ecosystem (Bedrock, SageMaker, Lambda, S3, Redshift, VPC). Proven ability to design agent-safe protocols (MCP, API sandboxes, secure tool registries). Expertise in distributed systems, asynchronous processing, and low-latency orchestration. Hands-on experience with AI observability and traceability systems. Familiarity with metadata management, data lineage, and knowledge graph integration for agent context enhancement. Leadership & Governance: Skilled in agile methodologies and iterative delivery of complex AI infrastructure. Demonstrated success implementing AI governance and compliance frameworks. Exceptional ability to communicate complex technical concepts to both engineers and executives. Strong track record of mentoring, team building, and fostering inclusive, high-performing teams. Preferred Qualifications Experience with LangChain, LangGraph, Bedrock Agents, CrewAI, or LLMOps frameworks. Knowledge of GraphRAG, memory management, and context-aware planning in multi-agent systems. Exposure to regulated environments such as healthcare, finance, or aviation. Familiarity with AI risk management, auditability frameworks, and policy-driven AI governance.
    $35k-64k yearly est. 12d ago
  • Virtual Agent

    Yellowstone Life Insurance Agency 3.9company rating

    Ohio jobs

    Yellowstone Life Insurance Agency an Integrity Company is seeking driven individuals, both full-time and part-time to join our team as Virtual Agents. You will work 100% from the comfort of your home. As a Virtual Agent at Yellowstone Life Insurance Agency, you will be responsible for serving as the primary point of contact for clients, helping them navigate through the process of obtaining life insurance policies. You will have access to our proprietary lead platform, where you can connect with individuals and families who have expressed interest in purchasing life insurance. We are looking for motivated individuals with excellent communication skills and a passion for providing exceptional service. If you enjoy helping others and want to make a difference in people's lives, this is the perfect opportunity for you to join a reputable and established insurance agency. Responsibilities Respond to inquiries from individuals looking to purchase life insurance policies. Educate clients on the different types of life insurance coverage and help them select the most suitable options based on their needs and budget. Assist clients in completing insurance applications and gathering the necessary documentation. Work closely with insurance carriers and underwriters to expedite the underwriting process and ensure timely policy issuance. Maintain strong relationships with clients, providing ongoing support and addressing any questions or concerns. Requirements Excellent interpersonal and communication skills Ability to build rapport and establish trust with clients Strong attention to detail and organizational skills Self-motivated and able to work independently Previous experience in the insurance industry is preferred, but not required Must have a computer with reliable internet connection
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • Agent

    Pinkerton 4.1company rating

    Agent job at Pinkerton Government Services Inc

    **170+ Years Strong. Industry Leader. Global Impact.** At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations. **Responsibilities** + Represent Pinkerton's core values of integrity, vigilance, and excellence. + Provide the client with concierge-level security at the company location and/or events. + Deescalate tense situations or individuals that may arise. + Write detailed incident reports following any incident, occurrence, or variance that warrants documentation. + Conduct quality investigations and complete investigative reports. + Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring. + Transport the client to and from company location and/or events. + Secure the client's residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed. + Identify and escalate equipment deficiencies/failures. + All other duties, as assigned. **Qualifications** High School Diploma or GED with law enforcement, military, and/or security experience. An armed OPOTA security license is required. + Concierge-level customer service knowledge. + Able to complete thorough and accurate investigations and reports. + Access control systems, CCTV, and alarm monitoring experience. + Problem resolution skills. + Able to interact effectively at all levels and across diverse cultures. + Effective verbal and written communication skills. + Computer knowledge; Microsoft Office. **Working Conditions:** With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; + Regular computer usage. + Occasional reaching and lifting of small objects and operating office equipment. + Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. + Rapid and effective decision-making during unusual or emergency situations. + Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain. + Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. **Benefits** Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules. **Posted Salary Range** Starting from USD $33.00/Hr. Submit a Referral (*************************************************************************************************************** **Location** _US-OH-Cincinnati_ **ID** _2025-2183_ **Category** _Protective Security_ **Position Type** _Part-Time_ **Min Pay Rate** _USD $33.00/Hr._ **Job Type** _On-Site_ Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.
    $33 hourly 60d+ ago
  • Bilingual Spanish Call Center Specialist

    Corning Credit Union 3.9company rating

    Corning, NY jobs

    NY Bilingual Call Center Specialists Estas buscando una carrera? ¡Considere aplicar ahora! Looking for a career? Consider applying now! Corning, NY Corning Credit Union is seeking Bilingual Spanish and English speaking Call Center Specialists to join our team in the Corning, NY market. Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA. We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team. If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve. Role Summary: As a Bilingual Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs. Essential Job Duties Maintain appropriate knowledge of core systems and CCU's products and services Answer incoming calls and member questions in a prompt and professional manner Present and explain beneficial products to members and assist in meeting their vast financial needs Open new memberships, accounts, and services Assist members with requests for account research needs Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures Proactively educate members on the ease of doing business with CCU through our many electronic service channels Also assumes responsibility for other projects or duties as assigned Required Competencies Excellent comprehension, verbal communication, and written communication skills in Spanish and English Strong customer service and interpersonal skills with the ability to connect well with members via the telephone Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment Exceptional attention to detail Strong problem-solving skills Confidence in promoting appropriate products and services Technical aptitude with experience using mobile banking and other apps or financial services Education Requirements A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered A high school diploma or GED is required Experience Requir ements Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate Communication Skills Requirements The ability to read and comprehend moderate to advanced instructions and correspondence The ability to write moderate to advanced correspondence within professional etiquette standards The ability to effectively present information in one-on-one and group situations Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the role. Ability to work in a repetitive motion for a lengthy period of time Ability to work within a fast-paced call center environment Regular use of computer required Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range Compensation - The starting Bilingual Call Center Specialist I base pay range is $19.00 - $24.50 per hour. Hiring rates are dependent on several factors, including years of related work experience, education, and geographic location. Corning Credit Union also offers an annual bonus plan as part of its comprehensive compensation package. Additionally, most roles have further levels providing added growth opportunities and earnings potential. Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. ADP Privacy Policy | ADP Legal Policy
    $19-24.5 hourly Auto-Apply 60d+ ago
  • Call Center - Virtual Member Experience Advisor - Financial Account Specialist

    American Heritage Credit Union 4.3company rating

    Philadelphia, PA jobs

    American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia! These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience. RESPONSIBILITIES INCLUDE: Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services. Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc. Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs. Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc. Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals. Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary. Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc. Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.). Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement. Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc. Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly. QUALIFICATIONS: Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution. Associate's Degree in Business Administration or a related field or the equivalent experience required. Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.) FICEP certification (to be completed after hire date). Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
    $28k-31k yearly est. 60d+ ago
  • Call Center Specialist I

    Canandaigua National Bank & Trust Co 4.4company rating

    Pittsford, NY jobs

    Canandaigua National Bank Hours: Full Time What does a Call Center Specialist do at Canandaigua National Bank? Our team-oriented culture is second to none. What truly sets us apart is the quality and commitment of our employees. The Call Center Specialist at Canandaigua National Bank is responsible for providing superior banking assistance to current and prospective customers via the telephone and on Chat. The Call Center Specialist assists with recognizing and uncovering caller needs and providing a superior customer experience with any banking needs. Call Center Specialists have tools at their disposal to provide all of our customers with convenient, enjoyable and efficient service for all of their banking and financial needs. This role has the possibility of working hybrid. What competencies are needed to be successful in this role? A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training. A minimum of one (1) year of experience in a customer service focused role required. A minimum of one (1) year of banking experience is required. Excellent communication and interpersonal skills. Must be able to work within a fast-paced team environment and prioritize tasks in the face of conflicting priorities. Ability to work in a confidential and time sensitive environment is essential. Moderate ability to analyze and categorize data. What does a successful first year in this position look like? Contribute to the team success by answering incoming calls placed by CNB customers. Successfully complete training associated with product lines, internal operations and customer service functions. Become proficient in associated systems such as core banking, debit card administration, loan payment administration and bill pay services. Participate in the referral program and meet quarterly goals while making qualified referrals based on customer need. Accurately log and manage customer activity and communication in the appropriate systems. Gain knowledge of the laws, regulations, and practices that impact the banking industry such as the Bank Secrecy Act, anti-fraud and anti-money laundering polices. Compensation range: $20-$21 The actual salary offered within the range is dependent on a variety of factors including, but not limited to, relevant experience, qualifications, skills, level offered, and performance expectations. What makes working at Canandaigua National Bank different? Our Core Values guide how we serve, lead, and grow alongside our community. By working wholeheartedly, feeling empowered, acting with courage, being authentic, and serving with a noble spirit, WE CAN fortify healthy lives by doing what's right for our customers and the community. Our culture nurtures passionate employees and offers great rewards including: Medical, dental, vision, FSA, HSA options for both part-time and full-time employees. Medical coverage is also offered for domestic partners. Paid holidays, vacation, and sick time. Retirement benefits that include a 401(k), Profit Sharing, and Employee Stock Ownership Plan (ESOP). Training & development opportunities. Tuition assistance. Community focused volunteer opportunities. Award winning wellness program that promotes a solid work/life balance. Banking perks and discount programs. Our goal is to ensure that our bank, employees, and our community thrive and grow, now and for the next 135 years. We're in it for the long haul. What truly sets us apart from other financial institutions is the quality and commitment of our employees. We've assembled a diverse team of people who share a primary focus: to provide exceptional service for our customers. As an organization, we are committed to hiring, training, developing, promoting, and celebrating employees from historically disadvantaged groups. At Canandaigua National Bank, we welcome the unique contributions that you can bring in terms of ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, religion, disability, sexual orientation, education, and culture. Canandaigua National Bank remains an independent community bank. If you want to be a part of something special, join us today! Canandaigua National Corporation and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
    $20-21 hourly Auto-Apply 60d+ ago
  • Call Center Specialist - Covington and Athens, Georgia

    Pinnacle Bank 3.5company rating

    Athens, GA jobs

    Employer Department Pinnacle Bank Operations Job title Exemption status Customer Service Call Center Specialist Non-Exempt Supervised by Call Center Manager The Customer Service Call Center Operator is the initial voice contact that every customer and prospect have with the bank. The Customer Service Call Center Operator is responsible for a quick and customer friendly response in a manner that is consistent with the customer service focus of Pinnacle Bank. The employee will support the bank's strategic goals, vision, mission, core values, service standards and service philosophy in actions, words, and deeds. Skills, Knowledge, Talents Education High School graduate. Prior Experience Some banking or call center experience desired. Required Skills, Knowledge, and Talents Core Value: ~ Operate with an Innovative Edge ~ Show Leadership Must have a basic knowledge of the bank's products and services. Must have a willingness to serve. Must be able to function efficiently in a network environment and have a working knowledge of Microsoft Office and SharePoint. Must be able to function efficiently on a general business level of math, possess general accounting knowledge (i.e. debits, credits, and an understanding of the bank's account reconciliations). Project a professional image by adhering to guidelines in the employee handbook. Must be able to collect, research, and analyze information skillfully. Must be a self-starter, a creative thinker, flexible, eager, nurturing, open to change and exhibit good judgment. Must be a leader by example, attentive to detail, work well with others and responsive to supervisory guidance. Must have a working knowledge of compliance guidelines for the bank and the industry. Strong customer service attitude. Good speaking voice. Must be able to use headset for hearing and speaking. Must have knowledge of the bank's products and services. Pinnacle Bank is an Equal Opportunity Employer and a Drug Free Workplace. As a condition of employment, a completed Application of Employment and satisfactory results from a background check and drug screening must be received. Pinnacle supports a diverse work force and welcomes all qualified applicants. It is the policy of Pinnacle Bank to consider applicants without regard to race, color, religion, creed, national origin, gender, disability, marital or veteran status, age or any other legally protected status.
    $28k-37k yearly est. 25d ago
  • Merchant Call Center Sales Specialist

    Wells Fargo Bank 4.6company rating

    Tempe, AZ jobs

    About this role: Wells Fargo is seeking a... In this role, you will: Participate in inbound/outbound calls and identify opportunities for selling merchant services products and services Provide telephone support for merchant sales, branch and bank partners in addition to handling customer inquiries and prospects Assess, profile and analyze merchant's needs, creating customized proposals and effectively managing relationships from origination through activation Review and analyze basic or tactical issues related to low-to medium risk deliverables Provide a suite of electronic payment processing solutions to business clients including Point of Sale (POS) systems for Terminals, Ecommerce and Mobile Solutions Educate business customers on processing compliance and security solutions to securely accept electronic payments Present recommendations for resolving more complex situations and exercise some independent judgment while developing understanding of Merchant Call Center Sales policies, procedures, and compliance requirements Address client needs by following established policies, procedures, and compliance requirements to resolve inquiries pertaining to interchange, funding, billing and the electronic payments industry Provide information to colleagues, internal partners, and stakeholders related to Merchant Call Center Sales function Focus on prospective customers using pre-established leads or leads generated through various channels May assist clients with account set-up on varied front-end and back-end technology combinations for multiple industries May partner with other areas of Wells Fargo Merchant Services and other Wells Fargo lines of business Required Qualifications: 2+ years of Merchant Services or Contact Center Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in Merchant Services or Contact Center Sales, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Job Expectations: Posting End Date: 21 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $34k-38k yearly est. 40d ago
  • Merchant Call Center Sales Specialist

    Wells Fargo 4.6company rating

    Tempe, AZ jobs

    About this role: Wells Fargo is seeking a... In this role, you will: * Participate in inbound/outbound calls and identify opportunities for selling merchant services products and services * Provide telephone support for merchant sales, branch and bank partners in addition to handling customer inquiries and prospects * Assess, profile and analyze merchant's needs, creating customized proposals and effectively managing relationships from origination through activation * Review and analyze basic or tactical issues related to low-to medium risk deliverables * Provide a suite of electronic payment processing solutions to business clients including Point of Sale (POS) systems for Terminals, Ecommerce and Mobile Solutions * Educate business customers on processing compliance and security solutions to securely accept electronic payments * Present recommendations for resolving more complex situations and exercise some independent judgment while developing understanding of Merchant Call Center Sales policies, procedures, and compliance requirements * Address client needs by following established policies, procedures, and compliance requirements to resolve inquiries pertaining to interchange, funding, billing and the electronic payments industry * Provide information to colleagues, internal partners, and stakeholders related to Merchant Call Center Sales function * Focus on prospective customers using pre-established leads or leads generated through various channels * May assist clients with account set-up on varied front-end and back-end technology combinations for multiple industries * May partner with other areas of Wells Fargo Merchant Services and other Wells Fargo lines of business Required Qualifications: * 2+ years of Merchant Services or Contact Center Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: * Experience in Merchant Services or Contact Center Sales, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Job Expectations: * Posting End Date: 21 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $34k-38k yearly est. 27d ago

Learn more about Pinkerton Government Services Inc jobs

Most common jobs at Pinkerton Government Services Inc