Account Director jobs at Pinnacle Services

The Digital Account Manager plays a critical role in driving client retention and account growth through exceptional client service. The role is responsible for building strong, long-lasting client relationships by ensuring excellence in delivery, clear communication, and strategic guidance. With expertise in digital marketing, the Digital Account Manager leads the planning and execution of international digital marketing campaigns, ensuring client objectives are met with measurable success. They are strategic, data-driven, and client-focused, with the ability to explain digital marketing concepts clearly to clients and colleagues. DESCRIPTION Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, Social Media, Content Creation, Content Marketing and more as relevant to the role Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s) Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s) Manage budgets and account health aligned to company metrics in collaboration with Production teams. Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor REQUIRED SKILLS Superior written and spoken communication skills in English Independent, self-motivated, results-oriented and dynamic with careful attention to detail Exceptional problem solving and critical thinking skills Ability to work effectively under pressure to meet tight deadlines and challenging goals Basic accounting, financial tracking of client budgets Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service Willingness to travel to offsite client or sales meetings as appropriate Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant Experience managing a book of business with financial targets, and budgeting marketing/media plans Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels REQUIRED EXPERIENCE AND QUALIFICATIONS Minimum Bachelor's degree or its equivalent in marketing, communications, journalism or other related Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs Minimum 3 years of digital marketing agency experience, preferably in a client facing role Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint DESIRED SKILLS AND EXPERIENCE Experience managing and/or servicing international accounts/clients Knowledge of a second language Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs Vertical specialization in Life Sciences, Travel, Finance, and/or B2B Experience working on new business initiatives and/or agency pitch teams Experience managing Enterprise level clients

USDTL is a global leader in forensic toxicology testing of drug and alcohol exposed newborns and mothers, as well as other at-risk populations. We service hospitals, child protection agencies, the Department of Defense, legal services, businesses, and more. USDTL prides itself on cutting edge research. We are the laboratory of choice for umbilical cord testing, fingernail/hair testing, and PEth testing. We provide accurate results that lead to early intervention has significant benefits for children, families and communities. We seek passionate employees who will share in our vision to protect and enrich lives. Our vision to protect and enrich lives, and the nature of our business as a drug testing laboratory, makes the work of USDTL, LLC. critically important at all times. We look forward to working with employees who are dedicated to and passionate about our vision. Company Requirements In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform high quality work within deadlines without direct supervision To work remotely to stay connected with the team via Microsoft Teams. Interact professionally with other employees, clients, and vendors. Work independently while understanding the need to communicate and coordinate work efforts with other employees. Responsibilities/Duties/Functions/Tasks Primary responsibility to meet quota for new business revenue/selling prospects our various laboratory tests. Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual goal. Stay abreast of changes in the marketplace impacting customers. Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase; transition to account manager and ensure an effective service transition. Must be comfortable working in sales cycles with 12-24-month lengths, while maintaining pipeline productivity and multiple touches throughout the sales cycle (not a one call close) Responsible for full sales cycle from lead generation to new client on-boarding Calling on hospital staff including: Directors of OB, Directors of Women's, Directors of Mother baby, Laboratory Directors, Senior level hospital administrators, etc. Able to sell value and service to prospects distinguishable beyond pricing. Generating leads by attending conferences, responding to inbound inquiries, as well as cold calling. Drive sales through pre-call planning, post-call analysis and consistent follow-up. Coordinate, collaborate, and utilize internal resources as needed when complex issues develop or when face-to-face or extensive service is required Building and maintaining strong, long-lasting customer relationships with multiple stakeholders within the hospital/health system Leverage relationships to turn a current customer into a referral / reference source. Use Salesforce CRM to log all detailed activities and communications. Collaborate with the Newborn sales team to improve customer satisfaction and retention. Conduct webinars with customers throughout sales cycle. Maintain a breadth of knowledge on all service offerings. Complete all administrative tasks thoroughly and promptly. Ability to travel to local/national conferences or customer sites (50% travel) All other duties as assigned by the Sales Supervisor. Requirements Education Bachelor's Degree with business related degree (e.g., administration, management, etc.) Knowledge 5+ years of B2B sales experience Knowledge of healthcare industry Microsoft Office skills (intermediate to advanced Excel skills) Experience using a CRM Special Position Requirements Live in the Northeastern United States. The candidate must possess a professional image. Ability to stand for prolong periods of time during conferences. Ability to develop and sustain strong customer relationships, strong planning, and organizational skills. Excellent oral and written communication and presentation skills. Candidate must have a valid driver's license. A motor vehicle record in good standing. Must be able to travel nationwide to hospitals and conferences on an as needed basis. Must be able to setup and work exhibit booths for conferences that occasionally extend throughout the weekend. Must be able to occasionally execute back-to-back conferences that may require multiple weeks on the road during busy seasons. Must be able to secure and execute travel and lodging plans for hotel, air, rental car, shared ride, and taxi using personal credit card for reimbursement. Maintain required hospital healthcare vendor credentialing immunizations up to date for onsite visits as applicable. Preferences Knowledge of laboratory testing Knowledge of the newborn healthcare marketplace Knowledge selling to neonatology stakeholders Government RFP's USDTL is an equal opportunity and everify employer along with a drug free workplace All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

🛠️ Director of Field Maintenance (Multi-Location Oversight) We are seeking a Director of Field Maintenance to lead and manage our multi-location team of skilled maintenance professionals responsible for the repair, upkeep, and improvement of company-owned facilities. This pivotal role combines hands-on field leadership with strategic operational oversight to ensure work is performed safely, efficiently, and to the highest quality standards. This position is primarily based in Milwaukee, WI, with oversight and support of field teams in two additional locations. Position Highlights The ideal candidate is a safety-driven leader with a technical background as an electrician, HVAC technician, or similar skilled trade professional. This role reports to the Director of Facilities / VP of Operations (customize as needed) and requires close collaboration with the Property Management Director and Construction Director. Key Responsibilities 1. Leadership & Team Management Lead and develop a field maintenance team that includes roofers, electricians, HVAC technicians, and general maintenance staff across multiple sites. Provide day-to-day leadership, especially for the Milwaukee-based team. Conduct performance reviews, manage personnel issues, and assist with hiring and onboarding. Promote a hands-on approach, working in the field when necessary to support performance and project delivery. Establish training and development programs to strengthen team capabilities. 2. Project Oversight & Coordination Partner with the Property Management Director and Construction Director to coordinate work requests, project scheduling, and resource allocation. Prioritize maintenance and repair projects across all locations. Inspect and verify work performed by internal staff and third-party contractors to ensure quality, compliance, and value. Identify opportunities to self-perform work for financial or operational advantages. Manage work assignments and monitor progress, providing updates on timelines and status. 3. Safety & Compliance Serve as the primary safety leader for the field maintenance organization. Ensure compliance with OSHA regulations and company safety protocols. Conduct safety audits, toolbox talks, and field checks to reinforce safe practices. Proactively identify and correct unsafe conditions or behaviors. 4. Strategic & Administrative Develop and manage maintenance budgets, monitoring labor, materials, and contractor expenses. Track and report KPIs related to team efficiency, project turnaround, and cost savings. Develop a strong preventative maintenance scheduling and program. Work with leadership to forecast maintenance needs and plan capital improvements. Qualifications Experience: 7+ years in facilities maintenance, construction trades, or building operations, including 3+ years in a leadership role. Technical Background: Field experience as an electrician, HVAC technician, or related skilled trade is required. Knowledge: Strong understanding of electrical, HVAC, roofing, and general building systems. Skills: Proven ability to coordinate with property management and construction leadership teams , excellent leadership and organizational skills , and skilled in contractor oversight and cost control. Other: Occasional travel (approx. 10-20%) is required. This is an opportunity to shape our maintenance operations, streamline project execution, and deliver measurable value by maximizing our in-house capabilities.

The Role Wpromote is looking for a Senior Group Account Director (Client Business Lead) who will be a senior strategic leader accountable for the health, profitability, and strategic growth of the agency's streaming and entertainment vertical.. The Client Business Lead balances commercial stewardship with strategic leadership, acting as a critical bridge between client business objectives and our agency's integrated marketing solutions. Reporting into a Managing Director, you will be responsible for driving client satisfaction, retention, and long-term value creation with the ability to deliver business growth across existing and new service lines/business units. You will drive client satisfaction and long-term growth by expanding services, strengthening relationships, and delivering exceptional media strategy across all channels. This role will allow you to lead and mentor cross-functional teams to foster innovation and collaboration agency-wide. At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what's possible in marketing. We offer:-Remote-first culture-Unlimited PTO-Extended Holiday break (Winter)-Flexible schedules-100% paid parental leave-401(k) matching-Medical, Dental, Vision, Life, Pet Insurance-Sponsored life insurance-Short Term Disability insurance and additional voluntary insurance-Annual Class Pass credits and more! The anticipated annual salary for this role will range from $170,000- $225,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state's salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above). *This role is restricted to candidates who are open to traveling to our Client's office in Los Angeles or New York City area 3x a month. **We have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!***This position is not eligible for immigration sponsorship Important Notice: Beware of Job Scams Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity. #LI-JL#LI-RemoteYou Will Be The primary business lead for across streaming and entertainment clients Building and nurturing senior-level client relationships (VP, CMO, CEO) to strengthen position as a strategic partner and trusted advisor Leading business planning processes (annual planning, Quarterly Business Reviews, roadmaps), ensuring alignment between client business objectives and agency deliverables Identifying and driving growth opportunities across media, creative, analytics, technology, and consulting services Leading contract and scope negotiations, ensuring mutual value for the agency and client Expanding agency footprint within vertical client organizations through consultative selling Managing and coaching direct reports through regular performance reviews, development planning, and career growth Overseeing the development of holistic, full-funnel media strategies rooted in consumer insights, channel expertise, and performance data Ensuring strategies integrate seamlessly across paid, owned, and earned channels to drive measurable brand and business outcomes Championing innovation in media approaches, proactively bringing new ideas, partners, and tactics to clients to enhance the agency's value proposition Partnering with Analytics, Brand Strategy, and Creative to deliver cohesive audience strategies, messaging frameworks, and measurement plans Serving as the point of escalation for strategic media decisions, client/staffing/delivery challenges, and troubleshooting Actively manage cross-functional relationships internally across Client Services, Media, Analytics, Creative, and Operations Driving operational discipline around forecasting, staffing, and delivery excellence Partnering with Operations and Finance to ensure efficient delivery and strong margins on assigned accounts Model and foster collaborative, proactive, and accountable ways of working Ensure teams are resourced and structured for success, partnering with department leads on staffing, training, and talent planning Motivating, recognizing, and rewarding outstanding performance both on an individual and team basis Responsible for the full P&L ownership of all clients within your portfolio Serving as a thought leader (in the entertainment/streaming space) on emerging media trends, industry shifts, and evolving consumer behavior, representing the agency's point of view in senior-level client conversations, industry events, and partner meetings Providing regular reporting to the Managing Director on account health, opportunities, risks, and financial performance You Must Have 15+ years of experience in client services or account leadership roles within an advertising agency (with a focus in business development within entertainment (streaming) and/or subscription based service industries 5+ years experience leading and managing high-performing teams A strong track record of driving results across complex, high-stakes accounts with 8+ figure annual budgets Demonstrated success in advising or managing accounts through in-housing transitions, with an ability to balance agency value while partnering effectively with internal brand teams Experience engaging with and advising client stakeholders Strong experience with building long-term strategic relationships with clients in the entertainment/media space, ideally with exposure to both traditional and digital/streaming ecosystems Proven ability to lead cross-agency collaboration-guiding partner agencies on integrated strategy, planning, and measurement to ensure alignment and elevate outcomes Demonstrated success in driving revenue growth and account expansion Experience in integrated marketing solutions across digital and traditional channels Experience managing direct-to-consumer, performance-based media Deep understanding of client business challenges and the ability to craft solutions beyond campaign execution Strong grasp of industry trends, evolving consumer behaviors, and platform partnerships specific to media and entertainment Strong commercial orientation with experience in understanding P&L for major accounts Understanding of data analytics and performance measurement frameworks Excellent presentation and communication skills with the ability to influence key stakeholders A collaborative approach to working with cross-functional teams to deliver exceptional outcomes Strong negotiation and conflict resolution capabilities Knowledge of current marketing technology stack and digital transformation trends Bachelor's degree or equivalent work experience Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

The Role Wpromote is looking for a Senior B2B Account Director (ABM Focus) to support the growth, retention, and strategic direction of some of our largest B2B clients. You will partner with clients both strategically and tactically, bringing deep experience in digital marketing, lead generation, and customer acquisition across long sales cycles and multi-stakeholder buying journeys. As a Senior Account Director, you will serve as a key relationship team member and partner with clients on both a strategic and tactical level. You will provide support in relationship management, integrated digital marketing, and marketing strategy to help drive critical success for clients' businesses. This position will also draw on strategy, including understanding of business and marketing objectives; measurement and analysis; and project management skills, including project definition, scope, and risk management. This role will focus specifically on managing and growing complex B2B client relationships, including SaaS, services, and enterprise accounts. At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what's possible in marketing. We offer:-Remote-first culture-Unlimited PTO-Extended Holiday break (Winter)-Flexible schedules-100% paid parental leave-401(k) matching-Medical, Dental, Vision, Life, Pet Insurance-Sponsored life insurance-Short Term Disability insurance and additional voluntary insurance-Annual Class Pass credits and more! The anticipated annual salary for this role will range from $120,000- $145,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state's salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above). *This position may be performed remotely in most states within the US, with some exclusions. **We have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!***This position is not eligible for immigration sponsorship Important Notice: Beware of Job Scams Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity. #LI-SD#LI-RemoteYou Will Be Managing the client relationship and act as the lead point of contact for all client requests Seeking opportunities to advance the client relationship and identify new business opportunities Developing a deep understanding of each client's business, category, market, buying committee, competitive landscape, and ideal customer profile (ICP) Proactively bringing strategic and innovative ideas to client engagements based on working with Wpromote specialists and understanding cross-channel marketing dynamics Owning all aspects of the statement of work - including management of deliverables, drafting new versions during renewal periods and change orders when required Leading weekly client status calls, quarterly business reviews, and other client meetings Overseeing the development of integrated marketing plans across multiple channels (Social, Programmatic, YouTube, etc) Interpreting data from analytics and CRM/MAP platforms (e.g. GA4, Salesforce, 6sense, Demandbase, Marketo, Pardot, HubSpot, etc.) to assess paid media performance, ensure alignment with client goals, and identify opportunities to drive down-funnel engagement and growth Managing overall account profitability, including approving and tracking agency hours and identifying potential issues, as well as opportunities Collaborating with Strategy, Creative, Media Channel, and Martech teams to implement full-funnel campaigns that drive qualified pipeline and measurable revenue impact Serving as quality control for all deliverables Develop and motivate account team members. Potential to manage 1-2 people directly. You Must Have 6-8 years experience managing client relationships across SaaS, professional services, or other complex solution categories in an agency environment 4+ years of B2B client management experience Strategic experience executing digital marketing strategies across search (paid and organic), social media, and email channels Experience managing full-funnel digital campaigns (awareness through sales enablement) with long buying cycles and multiple decision-makers An understanding of the B2B sales cycle, funnel stages (MQA to closed/won), and the ability to align marketing programs to revenue KPIs Experience leveraging CRM and intent data platforms (e.g., Salesforce, HubSpot, 6sense, Demandbase) to inform strategy and reporting The ability to translate complex paid media and attribution results into clear insights for VP and C-suite client stakeholders Analytical and logical; standard strategic marketing skills (competitive assessment, industry analysis, SWOT, etc) Experience in successfully managing multiple enterprise-sized clients simultaneously with combined media budgets of >$80M The ability to work in a “team structure” that fosters collaboration An energetic attitude and passion about your career Strong ability to prioritize and manage multiple tasks and projects simultaneously, and work under pressure to meet deadlines Solid and proven ability to help lead a team Bachelor's degree in Marketing, Communications, or related field Nice to Have Familiarity with multi-touch attribution and media mix modeling Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

The Client Executive - Energy will play a pivotal role in driving the sales and revenue growth of professional services and products tailored to the utility industry. This senior leadership position requires a dynamic individual with deep industry expertise and a proven track record of success in tax or accounting roles within utilities. The primary focus will be on developing and executing comprehensive account strategies, building and maintaining relationships with key decision-makers, and positioning PowerPlan as a leading provider of Tax and Accounting solutions for the utility sector. Acting as a subject matter expert, the Client Executive will partner closely with sales representatives to close complex deals, providing the necessary expertise to effectively communicate the value of PowerPlan's offerings. This role involves significant collaboration with various internal teams, including Product Development, Marketing, and Customer Success, to ensure alignment of sales strategies with product roadmaps and to drive customer satisfaction. The Client Executive will also be a thought leader in the industry, attending and presenting at key industry events to stay abreast of market trends and support PowerPlan's growth and profitability. Desired Candidate Profile We are looking for a highly experienced accounting professional with extensive and diversified leadership experience in the regulated utility industry, specializing in regulatory plant and tax accounting. A proven record of success in managing teams and providing tax support in regulatory proceedings, Skilled in PowerPlan tax and plant accounting software and knowledgeable about GAAP, regulatory, and tax compliance. An ideal candidate would be: Analytical and Efficient: With a demonstrated background in tax filing, financial analysis, federal and state regulation operation, technical writing, tax law research, depreciation study filings, regulatory compliance maintenance, report preparation, and auditing. Experience in the Electric and Gas Industry: Utilizes excellent interpersonal skills to liaise with external business partners, internal teams, and senior leadership. A Proven Problem Solver: With an aptitude for resolving issues, ensuring accuracy, and minimizing tax exposure. Responsibilities Key Performance Objectives Develop and Implement Account Strategy: Increase account engagements within targeted Utility accounts. Work closely with sales teams to identify opportunities and assist in closing complex deals. Complete the development and initial implementation of the strategic and tactical plans to meet these goals within the first 6 months. Build and Maintain Client Relationships: Be a trusted advisor to the highest-level decision-makers for current and prospective Utility customers. Facilitate business development through face-to-face meetings and provide leadership of all business development activities. Serve as Subject Matter Expert for our solutions: Communicate the value proposition of PowerPlan's products and services. Deliver and coach others on high-impact presentations and workshops. Develop and maintain a strong knowledge base of PowerPlan's products and services. Attend industry events and become a recognized presence in the Utility industry that affirms PowerPlan as a thought leader in the market. Customer Feedback and Product Development: Gather and relay customer feedback to the product development team to inform product roadmaps. Collaborate with Product Development and Marketing teams to align sales strategies with product roadmaps. Qualifications Educational Background: Bachelor's degree required; MBA or advanced degree preferred. Industry Experience: 10+ years of experience in tax or accounting roles, business development, or direct industry experience within the utilities sector, with specific expertise in utilizing PowerPlan's solutions. Technical Proficiency: Strong technical background with experience in software solutions, cloud computing, SaaS, and enterprise software. Communication Skills: Excellent communication and presentation skills, with the ability to convey complex technical concepts to diverse audiences within the utility industry. Strategic Thinking: Strategic thinker with strong problem-solving skills and the ability to work collaboratively across departments. Travel Willingness: Willingness to travel as needed to support sales efforts and customer engagements within the utility sector. PowerPlan is an EOE *************************************************

Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. * Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics - including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. The Managing Director, Client Development, will be responsible for playing a leading role in our organic growth strategy and for coaching and managing the Sales team in their assigned markets. This role is a face of Mercer Advisors in the markets and supports organic growth through the addition of new clients. The Managing Director, Client Development, is also expected to contribute to Mercer Advisors overall through active engagement in leadership committees, strategic initiatives, and corporate programs. Essential Job Functions for this role include: Works with Client Development Leadership to help design and implement strategies that drive new client growth. Manages and leads Reginal Vice Presidents to ensure they are meeting and exceeding performance objectives & achieving their full potential. Directly engages in high value prospect opportunities and wholesaling opportunities (side by side with RVPs). Effectively coaches and mentors Regional Vice Presidents, assists in training new RVPs as they join the team. Improves RVPs productivity by sponsoring critical national initiatives to improve the sales process, marketing materials, technology and training beyond their own market. Acts as an Ambassador of Mercer Advisors and supports the sales team to foster positive partner and new client relationships by maintaining relationships with key members of partner teams. Ensures adherence to company performance standards as well as company policies and procedures. Knowledge, Skills, and Abilities: Bachelor's degree. At least 15 years of experience building relationships with and mentoring and managing financial services professionals, guiding teams to realize their potential, building culture, evaluating performance, recruiting, ensuring clear and consistent communication. Track record of success in helping sales professionals grow their practices in a client centric model; Creating an environment where high-touch client experience is the norm; escalating and dealing with issues when necessary. Experience communicating the benefits of a wealth management platform to potential clients and M&A partners; Telling the firm's story when working with RVPs in the channels as well as in the M&A sales process. Negotiation experience that involves listening, persuading, and developing mutually beneficial solutions Excellent Client Focus and client-oriented position, but sales aptitude and experience are also highly desired Strong decision-making, judgement, problem-solving, analysis and project management skills Series 65 or Series 66 or CFP Experience using CRM systems (Salesforce preferred) Flexibility to travel 40% of the time. Work Schedule: This professional role requires availability Monday through Friday, 8:00 AM - 5:00 PM. Working Conditions: Professional office environment, daytime hours, working inside, standing, and sitting, will be assigned to a workstation. Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: Company Paid Basic Life & AD&D Insurance Company Paid Short-Term and Long-Term Disability Insurance Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan. Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan. Two comprehensive Dental Plans Vision Insurance Plan Dependent Care Savings Account for child and dependent care. 14 Company Paid Holidays with a full week off at Thanksgiving. Generous paid time off program for vacation and sick days Employee Assistance Plan Family Medical Leave Paid Parental Leave (6 weeks) Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time. Adoption Assistance Reimbursement Program Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more. 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match Pet Insurance We are not accepting unsolicited resumes from agencies and/or search firms for this job posting. Mercer Advisors provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Mercer Advisors provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws. If you need an accommodation seeking employment with Mercer Advisors, please email *****************************. This email is for accommodation requests only. Accommodations are made on a case-by-case basis. Applicants have rights under federal employment laws: Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) Equal Employment Opportunity (EEO) U.S. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Mercer Advisors participate in E-Verify to confirm work authorization. E-Verify Right to Work If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Do you love shaping digital strategies that move people, strengthen missions, and deliver meaningful fundraising and advocacy results? Avalon Consulting Group is seeking a Senior Digital Account Director who can lead high-impact digital programs for some of the nation's most inspiring nonprofits. As a senior leader on our Digital team, you'll guide strategy from discovery to execution. You will steward client relationships, oversee digital campaign development, mentor talented digital staff, and help shape Avalon's digital fundraising perspective across our portfolio. If you enjoy blending strategic insight, creative direction, data analysis, and team leadership, this role is for you. We are a remote workplace with team members working from home offices located across the United States. Occasional travel may be needed for client meetings, conferences, or team gatherings. What You'll Do Lead digital strategy- Develop cross-channel digital fundraising and advocacy strategies that inspire audiences and deepen donor engagement. Direct campaigns end-to-end- Oversee cross channel digital fundraising and advocacy campaigns from strategy and development to reporting and optimizing across multiple client accounts. Guide creative and messaging- Facilitate creative strategy discussions, review and refine copy and design assets, and ensure campaigns align with audience insights and client goals. Analyze and optimize performance- Draft budgets and projections, evaluate campaign data, produce reports, and recommend improvements grounded in test results and broader industry trends. Advance digital best practices- Document and share digital fundraising trends, innovations, and testing insights across Avalon client teams to strengthen collective knowledge. Mentor & lead- Supervise and support Digital Program Managers and Senior Digital Program Managers, providing coaching, feedback, and professional development. Represent Avalon- Collaborate with internal teams, vendors, and external partners. Participate in proposal development and represent Avalon at conferences or industry gatherings. Requirements What We're Looking For If you're our ideal candidate, you'll bring: At least 8 years managing digital fundraising or digital marketing programs, ideally within an agency or large nonprofit environment. Deep hands-on experience running multi-channel digital campaigns including email, paid media, web, and texting. Strong ability to identify, refine, and provide feedback on effective digital creative. Experience planning and managing program budgets and performance reports. Familiarity with CRM and digital platforms such as Engaging Networks, EveryAction, Salesforce Marketing Cloud, Classy, Springboard, Luminate Online, etc. Comfort collaborating and building project management processes within using Teams, Monday.com,, and other similar tools. HTML understanding and Google/Facebook certifications preferred. And you'll thrive at Avalon if you bring strengths in: Strategic thinking Clear communication Relationship-building and client stewardship Leading and developing teams Curiosity, creativity, and adaptability Why You'll Love Avalon Since 1997, Avalon has partnered with mission-driven nonprofits to raise millions for causes that change the world. We've built a culture that is strategic, creative, and collaborative, and we love what we do! Our fully remote workplace means we hire the best people wherever they live, while still coming together for client meetings, team retreats, and industry events. At Avalon, you'll find: A supportive, respectful team environment where your ideas matter. Flexibility and work-life balance, with the resources to grow your career. A commitment to fostering a culture that embraces differences every day. Recognition as an award-winning agency, with engaged teams and remarkable clients. Benefits include: employer-paid health, dental, and vision insurance, generous paid leave, remote work reimbursements, employer-paid life and disability insurance, and a safe harbor 401(k) plan. The salary for this role is $95,000 annually, commensurate with experience. Ready to Join Us? If this opportunity excites you, we'd love to hear from you. Please submit your resume and a cover letter using the link provided. Avalon Consulting is an equal opportunity employer. We are committed to fostering a workplace where everyone, regardless of background, feels valued, respected, and empowered. Salary Description $95,000 annually, commensurate with experience.

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 38 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 13 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 20 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Job Description ROLE OVERVIEW Drive development of Banking Financial and Services with responsibility to identify new business opportunities, lead end-to-end sales pursuit, manage client relationships while collaborating with the broader organization to bring forth the best of Sutherland to meet customers' needs. DUTIES AND RESPONSIBILITIES Sales engagement: Driving end-to-end pursuit cycle Consistently generate $3M of revenue from net new logos every year Identify, create, and qualify opportunities (sole sourced, RFPs). Shape and solution engagements in collaboration with subject matter experts as relevant Work with Enterprise customers in helping them get the most from their technology/business investments with appropriate support models. Understand the competitive landscape in the core banking, brokerage, capital markets, back office and be able to participate in design/solutioning of support experiences based on market/customer requirements. Originate, qualify, and close large, digital transformational services engagements spanning business process services, digital, consulting, IT services, analytics. Develop and communicate compelling value propositions and advance sales conversations Drive pricing and MSA negotiations with clients as well as internal approvals Client relationship management and networking: Forging strong relationships Build trusted advisor relationships and influential partnerships based on a strong foundation of business and technology expertise; build on top of and leverage existing client relationships from past work Engage/develop relationships with and sell to C-suite executives Work with vertical heads and account management teams in existing Sutherland accounts to ensure year-over-year revenue growth Build a nuanced understanding of the customer's environment and pain points; synthesize and share through the Sutherland organization so that appropriate value propositions can be crafted Invest in social selling - own and promote Sutherland's brand Teaming: Collaborate to bring forth best of Sutherland Collaborate closely with solutioning studios / CoEs, delivery, vertical sales team and other horizontals including analytics, Sutherland labs, Platform Group, as needed to build customized solutions for end clients Expertise and knowledge management: Staying ahead of the curve Track industry developments, implications of macro-economic moves, new business models, industry disruptors (regulations, new offerings, new players); track technology developments Track competitors' investments, footprint, new offerings; develop account-specific insights Sales operations Develop and own sales plan for winning priority new accounts for Sutherland; review sales pipeline with leadership to ensure target achievement Accountable for the client relationships from deal conception to closing. Qualifications Education: Bachelor's degree, MBA preferred 15+ years of experience in business development with depth in the Banking industry. Experience selling digital transformation, customer experience focused services with hands-on experience pursuing, shaping, and closing deals Experience and examples of engaging senior stakeholders on business problems and ability to match those with relevant service offerings Well networked, with strong references from key stakeholders (buyers, influencers) in F500 enterprises Experience in growing and sustaining long-term customer relationships Resourceful, understands and leverages “The-art-of-the-possible” Proven track record of delivering excellence through informal experience Confident communication/ active listener with top tier skills in “telling the story” and facilitating conversation Will win “or die trying” attitude towards goals Top tier capacity for reasoning, logic, critical thinking & problem solving Looks to research, learn & understand on relevant topics Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 38 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive, and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design- thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms. We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market, and efficiently enter new markets. We also stand by our results. Sixty-one percent of our business is outcome based, ensuring our success is clearly tied to our clients' success. We think that is simple for our clients to understand, and it adds to trust and transparency. Today, over 60 percent of our revenues come from clients with us for more than 13 years. Forty percent of our revenues come from Fortune-50, and 56 percent from Fortune-500 clients. Though we have a rich history, our sights are anchored deeply in the future. We are optimistic about the benefits industry and society will see as human-machine collaboration continues to enhance what people can do. Our offerings deliver on this whether they are Sutherland Anywhere, enabling a secure remote work environment or Sutherland Connect, delivering data- rich, omni-channel services. Our deep product and platform expertise is trained on solving human problems before they emerge, and on how we wrap services around them - hiring, training, performance, security and more - to solve problems for our clients from end to end. We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 20 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Job Description ROLE OVERVIEW Drive development of Banking Financial and Services with responsibility to identify new business opportunities, lead end-to-end sales pursuit, manage client relationships while collaborating with the broader organization to bring forth the best of Sutherland to meet customers' needs. DUTIES AND RESPONSIBILITIES * Sales engagement: Driving end-to-end pursuit cycle * Consistently generate $3M of revenue from net new logos every year * Identify, create, and qualify opportunities (sole sourced, RFPs). Shape and solution engagements in collaboration with subject matter experts as relevant * Work with Enterprise customers in helping them get the most from their technology/business investments with appropriate support models. * Understand the competitive landscape in the core banking, brokerage, capital markets, back office and be able to participate in design/solutioning of support experiences based on market/customer requirements. * Originate, qualify, and close large, digital transformational services engagements spanning business process services, digital, consulting, IT services, analytics. * Develop and communicate compelling value propositions and advance sales conversations * Drive pricing and MSA negotiations with clients as well as internal approvals * Client relationship management and networking: Forging strong relationships * Build trusted advisor relationships and influential partnerships based on a strong foundation of business and technology expertise; build on top of and leverage existing client relationships from past work * Engage/develop relationships with and sell to C-suite executives * Work with vertical heads and account management teams in existing Sutherland accounts to ensure year-over-year revenue growth * Build a nuanced understanding of the customer's environment and pain points; synthesize and share through the Sutherland organization so that appropriate value propositions can be crafted * Invest in social selling - own and promote Sutherland's brand * Teaming: Collaborate to bring forth best of Sutherland * Collaborate closely with solutioning studios / CoEs, delivery, vertical sales team and other horizontals including analytics, Sutherland labs, Platform Group, as needed to build customized solutions for end clients * Expertise and knowledge management: Staying ahead of the curve * Track industry developments, implications of macro-economic moves, new business models, industry disruptors (regulations, new offerings, new players); track technology developments * Track competitors' investments, footprint, new offerings; develop account-specific insights * Sales operations * Develop and own sales plan for winning priority new accounts for Sutherland; review sales pipeline with leadership to ensure target achievement * Accountable for the client relationships from deal conception to closing. Qualifications * Education: Bachelor's degree, MBA preferred * 15+ years of experience in business development with depth in the Banking industry. * Experience selling digital transformation, customer experience focused services with hands-on experience pursuing, shaping, and closing deals * Experience and examples of engaging senior stakeholders on business problems and ability to match those with relevant service offerings * Well networked, with strong references from key stakeholders (buyers, influencers) in F500 enterprises * Experience in growing and sustaining long-term customer relationships * Resourceful, understands and leverages "The-art-of-the-possible" * Proven track record of delivering excellence through informal experience * Confident communication/ active listener with top tier skills in "telling the story" and facilitating conversation * Will win "or die trying" attitude towards goals * Top tier capacity for reasoning, logic, critical thinking & problem solving * Looks to research, learn & understand on relevant topics Additional Information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

About Us Sutherland is a digital transformation company focused on delivering exceptional experience for both customers and employees We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics. Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. Job Description Sutherland Global' s Travel, Transportation, Hospitality & Retail (TTHL) practice is seeking a dynamic Client Development Executive to spearhead our growth and sell the full suite of Sutherland's transformative business services and solutions into new logo organizations within the Retail space. The CDE is responsible for selling Sutherland offerings to new logo Travel accounts where Sutherland presently has no relationships. The CDE drives new logo revenues through relationship development, quality delivery and execution of all engagement that drive organic growth and strong relationships. An ideal CDE is passionate about developing and driving new client relationships and can successfully interact with senior executive level clients. This individual manages new revenue development and can lead complex multi-dimensional engagements that combine digital, consulting, and large technology deployments. This person is a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. Roles & Responsibilities Direct business development and sales activities with new relationships within a set of base accounts Build new business with 3-5 Travel base accounts, generating $3-5M of revenue annually Establish and maintain consultative sales relationships within each prospective client organization and constantly look to meet new buyers within our clients' organization Identify opportunities to offer value through our new strategic services Thoroughly understand the client's business, both strategic and tactical, including themes and underlying issues, and align Sutherland's current and future capabilities to create client opportunities and solve business problems Sell across the suite of services, including digital transformation, IT, customer engagement, and business process transformation services Leverage the Travel domain expertise, technical, digital and operational knowledge to create demand and persuade prospective clients through the development and presentation of compelling value propositions and purchasing rationales Accountable for the client relationship from deal conception to closing Use financial acumen to position a value proposition for the client, as well as financial soundness for the organization, making the client confident in their choice to grow with Sutherland Qualifications 10+ years of experience in new logo business development for $3-5M ACV entry point accounts; proven track record of achieving multimillion-dollar sales targets Deep and broad Travel domain expertise and industry experience Proven track record of building relationships of trust with new clients at the highest levels in an organization, as well as expanding beyond the initial client to grow the company's footprint and secure winning client references Can craft a story around digital transformation, IT, customer engagement and business process transformation services in the context of the client's business strategy. Must be able to develop a transformative roadmap for the client that addresses their complex problems and needs Experience assessing large complex global organizations, identifying, prioritizing and pursuing large TAM fields of play with transformative digitally enabled domain-led, outcome-based business process and/or business process as a service (BPAAS) solutions Experience selling across multiple towers of an organization; including CEO, COO, CIO, CDO, CMO, CFO, CPO organizations Business Process and/or IT Services sector expertise with applied experience selling solutions centered around customer experience, finance & accounting, AI/ML solutions and IT services Industry sector expertise with a deep understanding of core business functions and technologies; and the ability to assess a current state versus a future state business architecture, while building a value proposition and business case to transform and deliver client business outcomes Commercial experience, acumen and creativity in helping clients shift from per unit cost pricing models to outcome-based transactional and TCO based models Experience in building and executing an individual sales plan, which includes revenue forecasting, strategic account planning with action plan Experience leveraging strategic selling and account planning tools, such as Korn Ferry Blue and Gold Sheets Knowledge and understanding of the analyst and advisor community. An orchestrator who inspires, coordinates and leads global, matrixed deal structuring teams in multiple deal types, including TCO, multi-tower, digital, consulting, managed services, etc. Confident communicator and active listener with top tier skills in “telling the story” and facilitating conversation Strong references from key stakeholders (influencers, buyers) with global players Education: Bachelor's degree, MBA Additional information All your information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: Your cooperation is voluntary. Inclusion or exclusion of any data will not affect any employment decision Additional Information All your inf At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: Your cooperation is voluntary. Inclusion or exclusion of any data will not affect any employment decision and information will be kept confidential according to EEO guidelines. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Job Description Account Manager - Business Development Join an award-winning and talented organization that delivers world-class workforce solutions. Working within a vibrant and passionate team of recruitment and sales professionals, you will bring your energy and enthusiasm to help grow the firm by managing and growing national and regional key accounts in the staffing and MSP space. About the Role The Account Manager plays a pivotal role in driving business growth and fostering strong relationships with clients, and internal stakeholders. This candidate is responsible for managing Client relationships, overseeing recruitment activities, ensuring compliance with regulatory requirements, and identifying new business opportunities. The ideal candidate must have a strategic mindset, excellent communication skills, and a proven track record in vendor management and recruitment, specifically focusing on local talent acquisition within the serving regions and possessing US public sector experience is a big plus. Opportunity Farming and Hunting Identify and pursue new business opportunities. Collaborate closely with the Jurisdiction team to devise strategies for targeting and acquiring new business ventures. Stay abreast of industry trends and market dynamics to pinpoint emerging opportunities for expanding staffing business operations. Relationship Building Establish partnerships through fostering, collaboration and growth. Foster positive relationships with vendors through consistent communication, collaboration, and feedback sessions. Attend staffing industry events. Maintain regular communication with candidates throughout the submission and selection process. Willingness to travel to meet vendors and procurement teams to strengthen relationships. Requirements Qualifications: Degree in business administration, human resources, or a related field (preferred). 5+ years of overall experience with a proven track record in the Staffing Industry. 3+ years experience in Sales and Business Development in the Staffing Industry. Experience in one or multiple industries and domains such as IT, Engineering, Life Sciences etc Proven experience in vendor management, recruitment, or business development roles. Excellent communication and interpersonal skills, adept at building rapport and trust with clients, vendors, and internal teams. Strategic mindset with the ability to identify and capitalize on business opportunities.

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together. Our Coalition team is seeking an Account Director to support the launch and ongoing management of a strategic account programs. WORDS THAT DESCRIBE YOU IN THIS ROLE: Driver. Collaborative. Problem-solver. Proactive. Adaptable. Cool under pressure. Sound like you? Keep reading! When it comes to the big picture, here is what you can expect: The Account Director is responsible for the development and delivery of client programs for a stragtegic account. This includes client on-boarding, program execution and retention with the goal of providing profitable long-term client growth. * You'll immerse yourself in the clients' business, developing a deep understanding of their industry and the objectives they are trying to achieve. * You'll partner with the internal team to create concepts and proposals to address their business concerns. * You'll monitor the program results and continuously bring new ideas and recommendations to improve and grow the account. * You'll gather, set, and manage expectations, give clear direction, and hold team members accountable for responsibilities and timelines. * You'll produce detailed documentation throughout the project lifecycle. * You'll be an advocate for customers within BIW. * You'll embrace and lead change to increase program effectiveness and better serve customers. * You'll drive growth on existing account and programs. * You'll travel to customer meetings and events, as necessary (less than 10% of time). Your skills and abilities: * You quickly develop relationships of mutual respect and trust with co-workers based on sound business principles, and personal integrity. * You have a solid working knowledge of long-term client management, strategy, business development, team development and account planning. * You are infinitely curious. You are on a mission to continuously understand customers' business and issues. You actively listen and translate that input into action. * You have exceptional communication skills- whether you're interacting via email, online or in-person. * Bring on the hats. You prioritize and manage multiple programs, and responsibilities effectively. * You are adaptive. You inspire customer account teams with various strengths and styles to always meet their commitments while maintaining quality. * You apply critical thinking, resourcefulness, and leadership to account team. * You are tech savvy and able to understand complex technology platforms. * And, of course, you are cool under pressure. All pro all the time. Your Accountabilities: * Directly responsible for setting and managing client expectations both externally and internally throughout the organization. * Responsible for long-term client retention, growth, and profitability. * Voice of the client, building a knowledge base of client's business organization and objectives and communicates this knowledge across the organization. * Partner with internal account teams to foster and maintain client growth. * Develop, manage, and grow client relationships throughout the assigned account. * Work across departments to ensure client deliverables are executed on time and in budget. * Execute semi-annual client reviews (internal and external). * Direct and oversee budgets and sales forecasts that are used to measure against the fiscal and operating plans for the company. Your credentials: * A Bachelor's degree is required, preferably in Business, Marketing, or a related field. * 7+ years of related business and/or industry experience, preferably at a marketing or creative firm. * Proficiency in Microsoft Office is a must; experience with Microsoft Teams, SharePoint and Smartsheet is desirable. If you made it this far and you're still nodding, we look forward to hearing from you! Base Salary Range: $90,000 to $100,000. The final salary and offer will be determined by the applicant's background, experience, and skills. More details about our company benefits can be found at the following link: **************************************************

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together. Our Coalition team is seeking an Account Director to support the launch and ongoing management of a strategic account programs. WORDS THAT DESCRIBE YOU IN THIS ROLE: Driver. Collaborative. Problem-solver. Proactive. Adaptable. Cool under pressure. Sound like you? Keep reading! When it comes to the big picture, here is what you can expect: The Account Director is responsible for the development and delivery of client programs for a stragtegic account. This includes client on-boarding, program execution and retention with the goal of providing profitable long-term client growth. You'll immerse yourself in the clients' business, developing a deep understanding of their industry and the objectives they are trying to achieve. You'll partner with the internal team to create concepts and proposals to address their business concerns. You'll monitor the program results and continuously bring new ideas and recommendations to improve and grow the account. You'll gather, set, and manage expectations, give clear direction, and hold team members accountable for responsibilities and timelines. You'll produce detailed documentation throughout the project lifecycle. You'll be an advocate for customers within BIW. You'll embrace and lead change to increase program effectiveness and better serve customers. You'll drive growth on existing account and programs. You'll travel to customer meetings and events, as necessary (less than 10% of time). Your skills and abilities: You quickly develop relationships of mutual respect and trust with co-workers based on sound business principles, and personal integrity. You have a solid working knowledge of long-term client management, strategy, business development, team development and account planning. You are infinitely curious. You are on a mission to continuously understand customers' business and issues. You actively listen and translate that input into action. You have exceptional communication skills- whether you're interacting via email, online or in-person. Bring on the hats. You prioritize and manage multiple programs, and responsibilities effectively. You are adaptive. You inspire customer account teams with various strengths and styles to always meet their commitments while maintaining quality. You apply critical thinking, resourcefulness, and leadership to account team. You are tech savvy and able to understand complex technology platforms. And, of course, you are cool under pressure. All pro all the time. Your Accountabilities: Directly responsible for setting and managing client expectations both externally and internally throughout the organization. Responsible for long-term client retention, growth, and profitability. Voice of the client, building a knowledge base of client's business organization and objectives and communicates this knowledge across the organization. Partner with internal account teams to foster and maintain client growth. Develop, manage, and grow client relationships throughout the assigned account. Work across departments to ensure client deliverables are executed on time and in budget. Execute semi-annual client reviews (internal and external). Direct and oversee budgets and sales forecasts that are used to measure against the fiscal and operating plans for the company. Your credentials: A Bachelor's degree is required, preferably in Business, Marketing, or a related field. 7+ years of related business and/or industry experience, preferably at a marketing or creative firm. Proficiency in Microsoft Office is a must; experience with Microsoft Teams, SharePoint and Smartsheet is desirable. If you made it this far and you're still nodding, we look forward to hearing from you! Base Salary Range: $90,000 to $100,000. The final salary and offer will be determined by the applicant's background, experience, and skills. More details about our company benefits can be found at the following link: **************************************************

at Vaniam Group Executive Director, Marketing and Digital Engagement What You'll Do As Executive Director of Marketing and Digital Engagement, you will be the principal architect and driver of Vaniam Group's marketing vision. Reporting directly to the EVP, Client Solutions, you will lead the strategic direction, integration, and execution of high-impact marketing, digital, and creative initiatives across our organization. You will be responsible for overseeing our digital engagement capabilities, resourcing best-in-class creative and digital solutions, and delivering measurable value across internal and client-facing platforms. This role is equal parts strategic leadership and operational execution, requiring an agile, hands-on executive who thrives in a dynamic, mission-driven environment. A Day in the Life Deliverables Define and drive an integrated marketing strategy aligned with Vaniam Group's overarching business objectives. Lead the development and evolution of our omnichannel marketing and digital engagement playbooks, ensuring industry-leading, scalable practices. Continuously evaluate digital platforms, tools, and creative technologies to ensure Vaniam remains on the leading edge of innovation in medical communications. Oversee and optimize the resourcing of creative, marketing, and digital talent, both internally and externally, to meet evolving project and client demands. Collaborate with Program Services, Strategic Services, Creative, Editorial, and Technology leadership to ensure programs are well-designed and executed efficiently. Client Responsibility Serve as a strategic partner and marketing thought leader to key clients, with direct engagement in high-impact initiatives. Guide client-facing teams to design innovative, digitally enabled tactics aligned with medical and scientific objectives. Participate in high-stakes client meetings, strategic planning sessions, and business development presentations. Internal Responsibility Lead and mentor cross-functional teams, fostering a culture of creativity, accountability, and excellence. Develop internal marketing campaigns and communication strategies that align with business priorities and reinforce our value proposition. Business Development Support new business development efforts, including leading pitch development and digital marketing thought leadership. Shape internal marketing, brand management, and digital enablement practices to ensure consistency and excellence across all external communications and platforms. What You Must Have Education and Experience Bachelor's degree required; advanced degree in Marketing, Digital Strategy, or a related field preferred. 10+ years of senior leadership experience in marketing, digital strategy, or omnichannel communications, ideally in the biopharma, healthcare, or medical affairs sectors. Skills and Competencies Deep understanding of digital platforms, creative resourcing, and omnichannel engagement strategies. Demonstrated success in building and leading high-performing marketing and creative teams. Exceptional communication, presentation, and client relationship skills. Track record of driving measurable business results through marketing initiatives. Analytical mindset with strong problem-solving and decision-making abilities. Travel Requirements Travel within the US and internationally as necessary, based on project, sponsor, and organizational needs ( The Team You'll Work Closest With The Digital Engagement team is not just expanding the boundaries of medical communications; it is setting new standards for strategic, interconnected digital and interactive experiences. With our omnichannel approach, we focus on a holistic strategy that seamlessly integrates content across channels, ensuring consistency and impact throughout the user's journey. Why You'll Love Us: 100% remote environment with opportunities for local meet-ups Positive, diverse, and supportive culture Passionate about serving clients focused on Cancer and Blood diseases Investment in you with opportunities for professional growth and personal development through Vaniam Group University Health benefits - medical, dental, vision Generous parental leave benefit Focused on your financial future with a 401(k) Plan and company match Work-Life Balance and Flexibility Flexible Time Off policy for rest and relaxation Volunteer Time Off for community involvement Emphasis on Personal Wellness Virtual workout classes Discounts on tickets, events, hotels, child care, groceries, etc. Employee Assistance Programs Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $150,000-$170,000. Salary is one component of the total earnings and rewards package offered. About Us: Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit ******************** Applicants have rights under Federal Employment Laws to the following resources: Family & Medical Leave Act (FMLA) poster - ********************************************* EEOC Know Your Rights poster - *************************** Employee Polygraph Protection Act (EPPA) poster - **************************************************************************

Summary of the Role The SurePrep Client Executive plays an integral role in helping to drive the growth and expansion of aligned customer accounts. They will play a crucial role in achieving our sales targets while ensuring customers receive exceptional service and support. This role involves identifying opportunities for upselling, increasing utilization, and enhancing customer engagement to ensure customer success and revenue growth. The ideal candidate will have a solid understanding of customer needs and the ability to develop strategies that align with business objectives. The position will also maintain customer satisfaction and retention by proactively addressing customer needs and issues. This role involves developing strategies to reduce churn, enhance customer engagement, and build long-term relationships with key customers. About the Role Drive Sales Growth: Develop and execute strategies to drive revenue growth within assigned accounts. Identify upselling and cross-selling opportunities to enhance client engagement and increase sales. Achieve and exceed sales targets and KPIs. Client Relationship Management: Build and maintain strong relationships with key decision-makers and stakeholders within client organizations. Understand their business needs and align our solutions to meet those needs effectively. Account Strategy: Create and implement account plans that outline sales goals, strategies, and tactics. Regularly review and adjust plans based on performance and market conditions. Business Acumen: Demonstrates strong business acumen by effectively managing client accounts, identifying growth opportunities, analyzing market trends, and ensuring alignment with organizational goals. Proficient in strategic thinking and fostering long-term partnerships to drive mutual success. Customer Advocacy: Serve as a trusted advisor to clients, providing insights and recommendations to help them achieve their goals with our software solutions. Address any concerns and ensure high levels of customer satisfaction. Collaboration: Work closely with internal teams, including Sales, Marketing, and Product, to ensure alignment and drive successful outcomes for clients. Assist in product launches. Reporting: Prepare and present regular reports on account performance, sales metrics, and strategic recommendations. Product Expertise: Develop a thorough understanding of our solutions and service offerings to better upsell and cross-sell to customers. Professional Development: Invest in ongoing self-development to acquire industry-relevant skills necessary to satisfy customer needs. About You 2+ years of experience as a Customer Success Manager. Experience in the SAAS industry preferred. Experience in the tax and accounting industry or similar is a plus. A passion for technology; comfortable with web-based applications. Exceptional time management skills and ability to prioritize multiple tasks in a fast-paced environment while meeting critical deadlines. Excellent presentation skills and ability to effectively communicate a variety of topics to a diverse audience. Experience providing high-level client support, internally and externally, along with the ability to build relationships with clients and team members. Excellent verbal and written communication skills. Excellent organizational skills and attention to detail. Possess the ability to self-motivate, maintain a consistent schedule, and to train clients who may have no understanding of the product. Excellent computer skills including Microsoft Word, Excel, PowerPoint, and Outlook. #LI-TV1 What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $104,300 - $193,700. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at **********************************. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com

The Account Director plays a pivotal role in fostering & managing Catalyst's client relationships, ensuring a seamless & positive experience throughout the entire exhibit lifecycle. This strategic position is responsible for cultivating strong, long-term partnerships with clients across all levels of their organization. By deeply understanding each client's business objectives & marketing strategies, the Account Director assists the internal team in delivering tailored solutions that drive results. This role requires a proactive approach to building trust & loyalty, ensuring that client needs are consistently heard, understood, & addressed with efficiency and care. Key Responsibilities Client Relationship Management Serve as the primary point of contact, ensuring client needs are met with responsiveness & care Build strong relationships that foster open communication & deepen client understanding Work directly with members of the internal sales team at any point in the project lifecycle Lead Pre-Planning Efforts Organize & facilitate ongoing pre-show meetings Maintain & update a comprehensive client event calendar, typically on a rolling 12-month basis Oversee timelines/deadlines associated with each project, both internally and externally Project & Communication Oversight Be the voice of the client within our building Attend and support all project meetings & coordinate pre-show meetings with internal & external stakeholders Primarily collaborate with project management to collectively communicate with all cross-functional teams to ensure seamless project execution Generate addendums & change orders, as needed Monitor project deadlines & hold clients accountable to them Budget Management Manage individual event budgets with clients & reconcile final billing post-show Communicate budgetary changes to client throughout the project lifecycle Coordinate & order show service on our client's behalf, including Install & Dismantle, Transportation, Audio/Visual, Electrical, Rigging, Furniture, Floral, Catering, etc. (varies per client/job) Onsite Event Support Attend key shows & events (as needed) Oversee the entirety of the exhibit installation process to ensure milestones, budgets & client expectations are met. Qualifications Education & Experience Bachelor's degree preferred. Tradeshow and/or event management experience preferred. Minimum of 3 years of account management experience. Skills & Competencies Communication: Clearly conveying ideas, expectations, & feedback to team members & stakeholders. Active listening & adapting communication style to different audiences. Problem-Solving: Identifying issues early & developing creative, practical solutions. Time Management: Prioritizing tasks, managing deadlines, & ensuring efficient use of resources. Adaptability: Staying flexible & calm under pressure, especially when project scopes/timelines shift. Conflict Resolution: Navigating disagreements diplomatically & maintaining team cohesion. Collaboration: Working effectively across departments & with diverse teams. Attention to Detail: Ensuring accuracy in planning, documentation, & execution. Negotiation: Balancing stakeholder needs, managing vendor contracts, & aligning expectations. Organization: Manage multiple accounts, at different lifecycle stages, simultaneously. Work Environment: This is a full-time, on-site position based in our office. Schedule: Standard hours are Monday - Friday, 8:00 AM - 5:00 PM, with occasional overtime required to meet project deadlines and support event execution. We offer a flexible open-office setting that encourages collaboration & creativity while supporting individual focus. Team members enjoy a dynamic space designed for both teamwork & independent work styles. Travel Requirements: This role requires approx. 30% travel, with the potential for more depending on large-scale client engagements or major events.

Ovative Group is an independent, full-funnel media, measurement, and creative firm. Leveraging our deep industry expertise, we help brands like Best Buy, Domino's, American Eagle, The Home Depot, Post, Disney, Tumi, Michael Kors, Boost Mobile, and UnitedHealth Group transform their media and measurement programs. The result? Profitable growth that speaks for itself. At Ovative, we don't just track data, we redefine success. How do we do it? Our proprietary MarTech platform, EMRge helps businesses transform marketing into a driver of sustainable growth. Powered by Enterprise Marketing Return (EMR), our differentiated approach to holistic media buying, planning, and measurement, EMRge is the first MarTech platform to measure businesses holistically. We're all about raising the bar every day, and it shows. Our work has been recognized by organizations like Digiday, Google, Inc. 5000, USA Today, and Search Engine Land. About the Role Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes. Our approach to digital media optimization at Ovative Group can't be found anywhere else. We measure and optimize marketing campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries, including retail, healthcare, education, CPG, and hospitality. The Account Manager, Client Services role at Ovative Group offers the right candidate the opportunity to take on an early stage, leadership role at a fast-growing company that has the highest standards for talent and client success. The ideal candidate will be highly analytical, hold strong client management and communication skills, and have experience leading strategies across cross-functional teams to drive business impact. This position will play a pivotal role in helping Ovative continue its journey toward measuring and optimizing media to the true enterprise impact, not solely ecommerce value. Responsibilities of an Account Manager, Client Services: Cross-functional strategy & thought leadership Drive forward multi-channel digital media strategies and roadmaps that align with client program growth goals Manage documentation and tracking of account priorities on a weekly, monthly, and quarterly basis Be the expert on marketing budgets, media mix, and performance KPIs, at a broad and channel-specific level, to support account-wide strategy, problem solving & decision making Lead regular and ad hoc performance analyses and translate into clear insights to communicate to clients Lead cross-functional performance-based marketing strategy projects by providing media expertise and thought leadership Lead and provide structure to problem-solving sessions to help determine the problem at stake, the results needed, and the most effective route to get there Keep abreast of emerging digital marketing trends and technologies Client relationship management Develop, manage and grow relationships with some of Ovative Group's largest clients by engaging on a regular basis with day to day and senior client leaders, partnering to develop client growth strategies, and delivering great enterprise media outcomes that drive client objectives Become an extension of the client's team by having a deep understanding of their business, industry, metrics & team, and striving to be the best interaction of their day Effectively manage client relationships and establish trust and credibility Team leadership and employee development Lead cross-functional teams of subject matter experts focused on driving results for clients, retaining and growing assigned accounts Foster a culture of open communication and 360-degree feedback Manage direct reports and contribute to a development culture that recruits and develops world class talent Requirements 5+ years of experience directly responsible for leading cross-functional business strategies through clear communication, structured problem solving skills, and project management ownership Strong analytical skillset with experience analyzing and leveraging large datasets on a daily, weekly, monthly basis to inform strategic recommendations and action Ability to drive in ambiguous environments, applying structure to open ended challenges and navigating through to drive client impact Experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing discipline Experience managing direct reports Client management experience Preferred Recent hands-on media planning and buying experience across digital and traditional channels - particularly in paid social, programmatic, search, and/or video (including linear TV) Experience working in or with a digital agency environment, managing day-to-day execution and optimization of media campaigns Strong understanding of cross-channel media strategy - integrating brand awareness (upper funnel) and direct response (performance) objectives Ability to bridge strategic account leadership with tactical media know-how, guiding both clients and internal teams Pay Transparency At Ovative, we offer a transparent view into three core components of your total compensation package: Base Salary, Annual Bonus, and Benefits. The salary range for this position below is inclusive of an annual bonus. Actual offers are made with consideration for relevant experience and anticipated impact. Additional benefits information is provided below. For our Manager positions, our compensation ranges from $90,000 to $132,000, which is inclusive of a 20% bonus. Benefits of Working at Ovative Group: We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work. Culture: Culture matters and we've been recognized as a Top Workplace for ten years running because of it. We demand trust and transparency from each other. We believe in doing the hard and complicated work others put off. We're open in communication and floor plan. We're flat - our interns sit next to VPs, our analysts work closely with senior leaders, and our CEO interacts with every single person daily. Put together, these elements help foster an environment where smart people can support each other in performing to their highest potential. Ovative is committed to fostering an inclusive environment where everyone can participate and thrive. We do not tolerate discrimination of any kind, including on the basis of race, sexual orientation, gender identity, or gender expression. Our policies reflect this commitment-for example, our medical leave benefits are inclusive of same-sex partners, ensuring equitable care and support for all families. Compensation and Insurance: We strive to hire and retain the best talent. Paying fair, competitive compensation, with a large bonus incentive, and phenomenal health insurance is an important part of this mix. We're rewarded fairly and when the company performs well, we all benefit. Tangible amenities we enjoy: Access to all office spaces in MSP, NYC, and CHI Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams Flexible paid vacation policy 401k match program Top-notch health insurance options, inclusive of same sex partners Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs Monthly stipend for your mobile phone and data plan Sabbatical program Charitable giving via our time and a financial match program Shenanigan's Day Working at Ovative won't be easy, but if you like getting your hands dirty, driving results, and being surrounded by the best talent, it'll be the most rewarding job you'll ever have. If you think you can make us better, we want to hear from you!

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. The ideal candidate will reside in the Central or Mountain standard time zone. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Specialty Client Management Executive TPA - Dental will be responsible for managing a business-to-business (B2B) client partnership within the Specialty Benefits portfolio, which includes dental, vision, life, disability, and worksite benefits. This role entails working as a Third Party Administrator (TPA) to oversee complex, federally regulated benefits and manage a membership population of up to 2 million members, with a revenue of $500 million. How you will make an impact: * Client Relationship Management: Serve as the primary liaison for a large, high-profile client building and sustaining trusted, strategic relationships with senior and executive client stakeholders. * Executive Communication: Represent the client's voice to our leadership team, and effectively communicate organizational strategy, initiatives, and results to organizational leaders and executives. * Issue Resolution and Escalation: Take full ownership of complex issues, driving cross-functional teams to resolve them quickly and transparently. Anticipate challenges before they impact the client. * Strategic Partnership: Work with the client to understand evolving business needs and align our products, capabilities and teams to support their long-term strategic growth. Develop strategies promoting growth, retention, and regulatory compliance. * Performance and Accountability: Develop and monitor KPIs, service delivery, contractual commitments and compliance, ensuring results meet or exceed client expectations. Monitor and improve member and provider satisfaction to KPIs. * Problem Solving and Innovation: Identify areas for improvement, propose solutions, and lead initiatives to enhance the client's experience. Interpret client expectations and business needs seeking clarity and guidance when required. * Internal Leadership: Partner with internal functional leaders to ensure seamless service delivery and alignment on client priorities. Seek client-centric solutions including business and technology. * Portfolio Management: Execute and initiate business and technology projects with oversight, interpret complex and detailed requirements, manage the client portfolio to the client contract and regulatory requirements. * Willingness to travel up to 20% of the year with seasonal travel. Minimum Requirements: Requires a BA/BS and a minimum of 7 years of experience in strategic sales and/or account management; or any combination of education and experience that provides an equivalent background. Preferred Skills, Capabilities and Experiences: * Demonstrated success navigating senior executive discussions and building trusted relationships at the C-suite level preferred. * Strong record of resolving complex issues in pressure situations while maintaining client satisfaction preferred. * Exceptional communication and presentation skills, with the ability to tailor messaging for executive level conversations preferred. * Proven ability to lead through influence in a matrixed environment, driving accountability across diverse teams preferred. * Analytical and Strategic thinker able to interpret data and translate insights into actionable recommendations preferred. * Prior healthcare experience preferred. * Dental product knowledge preferred. * Broad-based knowledge of healthcare operations preferred. * Prior associate leadership either form or informal preferred. For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $145,904 to $182,380. Locations: Colorado, Illinois, Minnesota. In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.