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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $90,254 | $43.39 |
| 2 | San Francisco, CA | $88,653 | $42.62 |
| 3 | Seattle, WA | $72,464 | $34.84 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $138,816 | $67 | - |
| 2 | Customer Solutions Specialist | $125,950 | $61 | - |
| 3 | Customer Service Professional | $118,314 | $57 | - |
| 4 | Account Executive/Customer Service | $111,251 | $53 | - |
| 5 | Customer Relationship Specialist | $110,164 | $53 | - |
| 6 | Senior Client Service Specialist | $109,016 | $52 | - |
| 7 | Customer Service Executive | $106,329 | $51 | - |
| 8 | Flight Service Specialist | $105,680 | $51 | - |
| 9 | Senior Service Specialist | $102,435 | $49 | - |
| 10 | Senior Technical Service Specialist | $101,004 | $49 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | $99,943 | $48 | 9 | |
| 2 | Meta | $98,164 | $47 | 32 |
| 3 | Automattic | $88,073 | $42 | - |
| 4 | Yammer | $84,734 | $41 | - |
| 5 | $78,068 | $38 | 2 | |
| 6 | eBay | $70,865 | $34 | 3 |
| 7 | Uber Technologies | $69,087 | $33 | - |
| 8 | Lyft | $54,019 | $26 | 6 |
| 9 | Airbnb | $45,864 | $22 | - |
| 10 | Yelp | $45,015 | $22 | - |
| 11 | Foursquare | $44,070 | $21 | - |
| 12 | ReSound | $37,722 | $18 | 2 |
| 13 | Muse | $37,673 | $18 | - |
| 14 | National Register USA | $37,661 | $18 | - |
| 15 | RiGHT BRAiN MEDiA | $37,541 | $18 | - |
| 16 | Tumblr | $37,399 | $18 | - |
| 17 | Quora | $37,340 | $18 | - |
| 18 | Broadcast.com | $36,836 | $18 | - |
| 19 | StumbleUpon | $36,359 | $17 | - |
| 20 | Houzz | $30,435 | $15 | - |