Pioneer Bank jobs in Albany, NY - 32 jobs

TITLE: Insurance Sales Producer

TITLE: Sales Leader/Assistant Branch Manager REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 40 ($22.00 - $35.21 per hour) AVAILABILITY: Monday-Wednesday 8:00am-4:45pm, Thursday-Friday 8:00am-5:15pm, Saturday 8:30am-12:30pm Position Summary: Responsible for all phases of day-to-day operations within the office under the direction of the Branch Manager/BDO/Senior Branch Manager. Assists in the development and maintenance of retail, commercial and municipal customer relationships. Essential Job Functions: Actively sells and refers all Pioneer Bank products and service offerings. Upholds established customer service standards and measurements and ensure such expectations are communicated and adhered to. Oversees processing of customer transactions and ensures compliance with cash handling and security procedures. Assists with scheduling, counseling, supervising, evaluating and disciplining all personnel within the branch. Provides continuous coaching and evaluation of staff sales efforts and monitors results. Monitors staff compliance with all Bank policies and procedures within the branch, through training and counseling. Maintains proper security controls, as set forth by the Bank's security officer. Advises the Branch Manager of office, market and community trends and/or other situations warranting bank management's involvement. Works with Branch Officer to coach staff on increasing branch sales and deposits. Interviews, selects, and trains staff in accordance with the Bank's EEO/AA commitment in conjunction with or under direct supervisor of Branch Manager. Evaluates performance, and makes recommendations for advancement and appropriate promotional and merit increases. Motivates and counsel assigned staff to increase professionalism, exceed customer service expectations, and encourage career development. Ensures that department practices comply with Federal and State laws and corporate human resource policies. Promotes EEO and Affirmative Action by identifying problem areas and establishing and meeting goals to eliminate underutilization of females, minorities, individuals with disabilities, disabled veterans, and veterans of the Vietnam era. Assists in the development, implementation and administration of human resource policies and programs including implementation and compliance with Equal Employment Opportunity and Affirmative Action Programs. Develops subordinates and others in the bank, when requested, for the purpose of succession planning. Education & Experience: Bachelor's Degree preferred. A minimum of one year Assistant Manager or Sales experience or two years' experience as a Relationship Banker, Client Service Supervisor or Trainer required. Ability to demonstrate sales skills and capacity to motivate branch staff to cross sell financial services. Previous sales experience preferred. Proven ability to comply with policies and procedures, to maintain accuracy and meet deadlines. Bilingual capability a plus. Attainment of Notary Public certification within 12 months of beginning position. Proficiency with MS Word and Excel, E-mail, internet software and capacity to learn retail banking computer system is essential. Must have own transportation, or access to reliable transportation on short notice. Valid Driver's License and ability to maintain this throughout employment. Must have the ability to maintain flexible daily schedule, including evenings and Saturdays. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Client Service Banker REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday-Wednesday 9:00am-4:00pm, Thursday-Friday 9:00am-5:00pm, Saturday 9:00am-12:00pm Position Summary: The Client Service Banker will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Key Responsibilities: Provides outstanding service and solutions to our clients. Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. Acts as a first line of defense in detecting potentially fraudulent activities. Adheres to all policies and procedures to maintain compliance standards. Builds relationship with clients by actively listening to deepen relationships and anticipate their financial needs. Engages customers in a consultative manner using a holistic approach to explore solutions to improve their financial well-being. At branch management direction on an as-needed basis, may perform platform duties such as account opening, account maintenance, service inquiries, etc. Assist branch management and the Client Service Supervisor in various operational activities on an as-needed basis. Education & Experience: High School graduate (or GED) required, or current high school student anticipating graduation. Strong mathematical skills required. Minimum of six months cash handling experience and customer service experience preferred. Minimum of six months customer service experience, recommending and referring products and services preferred. Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Senior Accountant REPORTS TO: Senior Vice President - Controller CLASSIFICATION: Full Time, Exempt PAY GRADE: EX60 ($67,500 - $106,100 annually) AVAILABILITY: Monday- Friday 8:30am-5:00pm Position Summary: Performs a broad range of accounting and financial reporting. Main areas of responsibility include accounting for the Bank's investment portfolios, accounting for fixed assets and assisting in the general ledger closing process. The position also assists in the preparation of various financial and regulatory reports, including the FDIC Call Report, as well as quarterly and annual SEC filings. Assists the SVP - Controller with tax-related accounting and reporting, including processing filings, tax projections and provisioning and completing tax return schedules. Engages in continuous improvement of the accounting policies and procedures and is an integral member of company-wide projects relating to accounting and finance. Supervises accounting activity in the absence of the SVP - Controller. Key Responsibilities: Prepares the daily reconciliation of the Federal Reserve Bank Statement. Maintains responsibility for the accounting and reporting for the investment portfolio. Maintains responsibility for the fixed asset accounting, including new asset set-up for all fixed assets purchased as well as prepaids monthly and assigns either life or term over which asset is amortized. Maintains responsibility for the accounting and reporting of select subsidiaries. Maintains responsibility and monitors an account certification program for all general ledger accounts. Oversee the timely reconciliation of outstanding general ledger and correspondent bank statement items. Responsible for preparing tax work papers for the Bank and its consolidated subsidiaries and for reconciling details to the tax return. Responsible for preparing quarterly estimated tax payments including the roll forward of deferred tax assets and ensures that payments, if any, are timely remitted. Maintains responsibility for the preparation of the monthly Financial Board Reports. Collaborates in the preparation of the FDIC Call Report for the Bank and its subsidiaries. Collaborates in the preparation of Pioneer Bancorp's SEC filings, including forms 10-K, 10-Q, 11-K, 8-K and proxy statement. Performs other duties as may be requested. Education & Experience: Bachelor's Degree in Accounting or Finance required. Minimum of three years' recent accounting experience required. Certified Public Accountant license preferred. Knowledge of principles of accounting and finance required. Core Skills & Attributes: Excellent oral and written communication skills (in the English language). Strong interpersonal skills with the ability to collaborate effectively in a team environment. Ability to professionally represent Pioneer to outside business and/or customer contacts. Strong administrative, organizational and time management skills to be able to manage multiple priorities. Must be an enthusiastic, positive leader and a productive team player. Strong analytical, program-solving and decision-making skills. Proficiency in software such as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Client Service Supervisor REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Friday 8:30am-5:30pm, Saturday 8:30am-12:30pm Position Summary: In this role you will embody and spearhead our IMAGINE culture within your team by consistently leading by example while providing top notch customer service and quarterly achievement of sales goals. This will encompass listening, understanding and anticipating both the clients' and employees' goals and obstacles, while providing outstanding service and problem-solving skills in every interaction. You will execute transactions with professionalism and accuracy and ensure your team is following suit. In doing so, you will support and implement Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: Provides outstanding service and solutions to our clients. Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. Coordinates the proving process and prepares all required reports. Responsible for managing the branch cash supply. Acts as a first line of defense in detecting potentially fraudulent activities. Builds relationships with clients by actively listening to deepen relationships and anticipate their financial needs. Engages customers in a consultative manner using a holistic approach to explore solutions to improve their financial well-being. Leads by example while consistently achieving sales goals and supporting Branch Manager in coaching efforts. Assists management in monitoring branch operational and compliance related activity to ensure adherence to all policies and procedures including the completion and review of branch logs, reports, worksheets, forms, etc. Provide guidance to teller team in operational and procedural matters. Under the guidance of the Branch Manager/Assistant Branch Manager, may also have responsibility for maintaining work and vacation schedules for the teller staff. In the absence of the Branch Manager and Assistant Branch Manager, has full responsibility for all phases of the day to day operations within the office. Education & Experience: A high school diploma or GED required. Minimum 1 year previous experience in a retail bank environment required. Previous supervisory and/or training experience preferred. A two-year college degree in business or related field preferred. Recent retail and/or cashier/teller experience preferred. Prior experience with retail sales strongly preferred. Required to pass the NYS exam to become a Notary Public within 3 months of starting position (study for this exam is independent, but the Bank will pay for the test.) As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Wealth Consultant REPORTS TO: Senior Vice President - Wealth Management CLASSIFICATION: Full Time, Base + Commission BASE SALARY: $50,000 - $60,000 annually AVAILABILITY: Monday- Friday 8:30am-5:00pm Position Summary: Responsible for meeting with clients to assess their financial situation, presenting financial plans that include both short-term and long-term goals, and tailoring specific plans to assist clients in achieving their individual goals. The Wealth Consultant will also be responsible for working with internal resources such as Retail Banking, Commercial/Business Banking, Employee Benefits and Insurance to help clients meet their financial goals. In addition to these responsibilities, the consultant may also need to keep track of life changing events that could affect a client's financial plan and adjust the plan accordingly. It is important for the consultant to have a deep understanding of financial planning and be able to effectively communicate and work with clients to help them achieve their financial goals. Key Responsibilities: Develops and deepens client relationships by recommending/selling, opening, maintaining, servicing, and renewing (if appropriate) all types of deposit services and seeks to convert service discussions to sales opportunities. Delivers personalized investment solutions to help clients work toward their short-term and long-term financial goals. Identifies investment opportunities and recommends/refers investment options and insurance products to meet and/or exceed personal and branch team goals. Takes a lead role in creating the Pioneer client experience with teams in assigned branches; fosters a branch environment conducive to world-class client service and works to increase team referral activities. Develops Centers of Influence and referral sources by creating relationships with outside experts and professionals (for example, CPAs/Attorneys/Real Estate Agents) for the purpose of developing referrals. Maintains current knowledge of Bank products and services. Attends appropriate training and other continuing education to maintain any required licensing credentials or product knowledge. Education & Experience: Has completed New York State Life and Health Insurance License, FINRA Series 7 and Series 65 or 66. Two-year college degree in Business or related field required. Two years of recent retail banking experience will be considered in lieu of degree. Three years' experience selling investment products required. Capable of making outbound calls and engaging in client facing activities. Knowledge of Microsoft Office Suite, Teams, and Outlook desirable. Must have access to reliable transportation and maintain a valid driver's license throughout employment. Must be able to travel on short notice to Pioneer Headquarters and other Pioneer offices, and to educational or networking events in the Capital Region. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Cash Management Support Specialist REPORTS TO: Cash Management & Payment Systems Officer CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 40 ($22.00 - $35.21 per hour) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: Responsible for supporting Pioneer's cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively. Key Responsibilities: Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance. Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution. Support business accounts with ancillary services and maintenance within the core system. Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests. Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department. Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services. Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups. Ensure the accuracy and completeness of data entered into the bank's core systems and online banking systems, regularly checking for discrepancies or errors. Complete the installation of remote deposit capture scanners and provide customer support and training for all services deployed to ensure seamless operation. Qualifications & Competencies: Education & Experience Associate's degree in business or similar field preferred. Three years of experience in banking or business experience required. Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills. Core Skills & Attributes Must be an enthusiastic, positive leader and productive team player. Must possess organizational skills and have the ability to work independently. Strong interpersonal and time management skills. Ability to learn new software applications/systems and complex business processes. Understanding of banking laws and community bank operations. Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities. Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Business Banking Relationship Manager REPORTS TO: Vice President - Business Banking Team Leader CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 65 ($79,000 - $121,309 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Business Banking Relationship Manager is primarily responsible for developing and deepening relationships with both existing and prospective commercial clients within Pioneer's market. Identifies opportunities to introduce, establish, and integrate deposit, credit, and cash management products while providing proactive and ongoing service and assessment. Provides support to the retail branch network in commercial relationship management, sales, service, and correspondence. Represents Pioneer within the business community with integrity, charisma, and professionalism. Essential Job Functions: Actively solicits and originates new commercial clients within designated territory through meaningful and consistent outside sales calls on businesses, networks, and referral sources. Provides ongoing service, needs assessment analysis, and relationship management to existing Pioneer Bank clients. Manages, cultivates, and grows a portfolio of credit and deposit clients. Enthusiastically and professionally represents Pioneer in the business community and is an ambassador of its corporate culture. Participates in joint sales calls with business partners from Commercial Services, Retail Branches, and other departments. Acts as branch point of contact and resource for matters regarding commercial clients. Effective in needs assessment and knowledgeable of the Pioneer's products, services, and processes such that appropriate solutions are recommended to clients. Sources, manages, and executes new and ongoing credit applications. Identifies and executes opportunities for new and additional deposits. Targets opportunities to introduce and implement cash management products to support clients' key operations. Contributes to Pioneer's profitability by generating revenue from deposit growth, credit growth, and fee income. Obtains when necessary, and often in coordination with appropriate branch staff, required documentation to open new deposit accounts, process loan requests, and establish cash management and ancillary banking services. Reviews documentation for accuracy, completeness, and timely delivery. Prepares and executes sales presentations, provides in depth product and service descriptions, and thoroughly responds to all inquiries during the sales process. Responds to a Request for Proposal (RFP); assesses client needs and recommends effective strategies. Performs cost/benefit and risk analysis when preparing client recommendations and assessing client relationships. Successfully accumulates strategic new business referral sources including CPAs, attorneys, and other professionals. Leads presentations and coordinates networking with centers of influence within the community. Effectively cross-sells business & retail financial services to business owners and executives. Refers wealth management opportunities to Pioneer Wealth Management. Communicates regularly with branch managers & staff as to the status of business development activities and where appropriate involves them in assisting with closing sales. Educates retail branch staff on Pioneer's commercial and cash management products and activities. Attends training, seminars, and meetings to expand knowledge of cash management and other commercial products. Stays informed of ongoing trends and developments in the fields of retail and commercial banking. Education & Experience: Associate's Degree required; Bachelor's Degree in Business or Sales and Marketing preferred. Three to five years of related experience in commercial banking, sales support, and/or bank operations. Existing network of Capital Region business contacts and clients is preferred. Must have proficient computer skills, including Word, Power Point, Excel, and Outlook and excellent interpersonal, organizational, verbal, and math skills. Knowledge of deposit products, credit, cash management products, and ancillary bank services is required. Strong and effective customer service skills with professional and courteous style of communication. Must have access to transportation and ability to maintain a valid driver's license. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Bank Teller REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Wednesday 8:30am-5:15pm, Thursday 8:15am-5:15pm, Friday 8:30am-6:15pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: Provides outstanding service and solutions to our clients. Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. Acts as a first line of defense in detecting potentially fraudulent activities. Adheres to all policies and procedures to maintain compliance standards. Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: High School graduate (or GED) required, or current high school student anticipating graduation. Strong mathematical skills required. Minimum of six months cash handling experience and customer service experience preferred. Minimum of six months customer service experience, recommending and referring products and services preferred. Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Client Service Banker REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday-Wednesday 9:00am-4:00pm, Thursday-Friday 9:00am-5:00pm, Saturday 9:00am-12:00pm Position Summary: The Client Service Banker will be our clients' first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients' needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Key Responsibilities: Provides outstanding service and solutions to our clients. Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. Acts as a first line of defense in detecting potentially fraudulent activities. Adheres to all policies and procedures to maintain compliance standards. Builds relationship with clients by actively listening to deepen relationships and anticipate their financial needs. Engages customers in a consultative manner using a holistic approach to explore solutions to improve their financial well-being. At branch management direction on an as-needed basis, may perform platform duties such as account opening, account maintenance, service inquiries, etc. Assist branch management and the Client Service Supervisor in various operational activities on an as-needed basis. Education & Experience: High School graduate (or GED) required, or current high school student anticipating graduation. Strong mathematical skills required. Minimum of six months cash handling experience and customer service experience preferred. Minimum of six months customer service experience, recommending and referring products and services preferred. Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Insurance Sales Producer REPORTS TO: Vice President - Insurance Agency Manager CLASSIFICATION: Full Time, Exempt STARTING PAY: $68,000 - $85,000 base, plus commission AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: Plays a key role in generating new revenue by actively developing and closing a pipeline of Property & Casualty (P&C) opportunities. This individual will focus on both commercial and personal lines, leveraging direct outreach and referrals from business partners and centers of influence to drive growth. Through a strategic approach to territory development, targeted prospecting, and consultative selling, the Insurance Sales Producer will be instrumental in expanding the agency's market presence and client base. Key Responsibilities: Proactively prospect to business owners, individuals, and other business partners to generate new P&C sales opportunities; relationship building, networking, campaigns, cold calling and digital lead generation are key. Qualify opportunities, gather underwriting/risk data, communicate with underwriting, and quote policies that align with the expressed needs of the prospect/client. Demonstrate deep industry knowledge and professionalism while delivering compelling sales proposals-both in person and virtually. Effectively address objections and guide prospects or clients toward tailored insurance solutions that meet their individual or business needs. Collaborate with the agency service team members for a seamless transition of new business clients. Maintain regular communication with clients to nurture relationships, proactively identify any issues or concerns, and explore opportunities to offer additional products or services available across the organization's divisions. Additionally, serve as the primary relationship manager for select clients. Must handle multiple accounts in progress with tight deadlines; strong attention to detail and superior time management skills are required. Stay informed of carrier changes and advise both clients and team members accordingly. Utilize the office's agency management system as the operational hub-logging all prospecting and client interactions, activity notes, stage changes, and win/loss outcomes; scheduling automated alerts and workflows to ensure deadlines are met. Attend community events, foster relationships within professional and personal networks, and participate in activities that drive new business sales goals. Performs other duties as may be requested by agency and organization leadership. Qualifications & Competencies: High School graduate (or GED) required. Bachelor's degree (Human Resources, Insurance/Risk Management, Business, or related field) preferred. Professional designations such as CIC/CLCS/PLCS/CISR preferred. Must have valid Property & Casualty licenses or must obtain them within 30-60 days of hire. Ongoing compliance with continuing education requirements is required to maintain the license in good standing. 2-5 years of experience in Property & Casualty sales, account management, or customer service within an agency or broker setting. Equivalent or related experience will also be considered. Skilled in agency management systems (Applied Epic, preferred). Proficiency in handling high-volume phone and email service inquiries, as well as policy quoting, is essential. Trusted to handle sensitive PII/financial data. Must have access to reliable transportation on short notice and valid driver's license plus ability to maintain this throughout employment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Senior Accountant REPORTS TO: Senior Vice President - Controller CLASSIFICATION: Full Time, Exempt PAY GRADE: EX60 ($67,500 - $106,100 annually) AVAILABILITY: Monday- Friday 8:30am-5:00pm Position Summary: Performs a broad range of accounting and financial reporting. Main areas of responsibility include accounting for the Bank's investment portfolios, accounting for fixed assets and assisting in the general ledger closing process. The position also assists in the preparation of various financial and regulatory reports, including the FDIC Call Report, as well as quarterly and annual SEC filings. Assists the SVP - Controller with tax-related accounting and reporting, including processing filings, tax projections and provisioning and completing tax return schedules. Engages in continuous improvement of the accounting policies and procedures and is an integral member of company-wide projects relating to accounting and finance. Supervises accounting activity in the absence of the SVP - Controller. Key Responsibilities: Prepares the daily reconciliation of the Federal Reserve Bank Statement. Maintains responsibility for the accounting and reporting for the investment portfolio. Maintains responsibility for the fixed asset accounting, including new asset set-up for all fixed assets purchased as well as prepaids monthly and assigns either life or term over which asset is amortized. Maintains responsibility for the accounting and reporting of select subsidiaries. Maintains responsibility and monitors an account certification program for all general ledger accounts. Oversee the timely reconciliation of outstanding general ledger and correspondent bank statement items. Responsible for preparing tax work papers for the Bank and its consolidated subsidiaries and for reconciling details to the tax return. Responsible for preparing quarterly estimated tax payments including the roll forward of deferred tax assets and ensures that payments, if any, are timely remitted. Maintains responsibility for the preparation of the monthly Financial Board Reports. Collaborates in the preparation of the FDIC Call Report for the Bank and its subsidiaries. Collaborates in the preparation of Pioneer Bancorp's SEC filings, including forms 10-K, 10-Q, 11-K, 8-K and proxy statement. Performs other duties as may be requested. Education & Experience: Bachelor's Degree in Accounting or Finance required. Minimum of three years' recent accounting experience required. Certified Public Accountant license preferred. Knowledge of principles of accounting and finance required. Core Skills & Attributes: Excellent oral and written communication skills (in the English language). Strong interpersonal skills with the ability to collaborate effectively in a team environment. Ability to professionally represent Pioneer to outside business and/or customer contacts. Strong administrative, organizational and time management skills to be able to manage multiple priorities. Must be an enthusiastic, positive leader and a productive team player. Strong analytical, program-solving and decision-making skills. Proficiency in software such as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Cash Management Support Specialist REPORTS TO: Cash Management & Payment Systems Officer CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 40 ($22.00 - $35.21 per hour) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: Responsible for supporting Pioneer's cash management program including Business Online Banking, ACH (Automated Clearing House) systems, remote deposit capture solutions, and various business banking needs. This includes building and maintaining strong relationships with Relationship Managers and Business and Municipal clients, ensuring their unique banking needs are met with tailored solutions. The role also involves maintaining equipment, completing installations, and collaborating with customers and cross-functional teams to address and resolve service requests and troubleshoot issues. A key focus is delivering superior customer experience by ensuring that requests and issues are handled promptly and effectively. Key Responsibilities: Assist with the onboarding of new commercial and municipal cash management clients by serving as the primary point of contact and supporting the setup of cash management services, including ACH origination, ACH debit blocks, remote deposit capture, positive pay, sweep accounts, online wire transfers, and account analysis maintenance. Provide ongoing support for cash management products to existing business customers, ensuring continued satisfaction, functionality, and issue resolution. Support business accounts with ancillary services and maintenance within the core system. Complete maintenance and service requests related to cash management products, including ACH returns, notifications of change, limit adjustments, and other specific client requests. Open, close, and perform maintenance on all municipal account types within the core system, ensuring proper documentation, compliance, and data integrity in coordination with the municipal banking department. Participate in training sessions to stay current on new software, Excel tools, cash management products, and banking regulations impacting commercial and municipal banking services. Assist with the annual and semi-annual reviews of ACH and remote deposit capture clients, ensuring accurate information and timely follow-ups. Ensure the accuracy and completeness of data entered into the bank's core systems and online banking systems, regularly checking for discrepancies or errors. Complete the installation of remote deposit capture scanners and provide customer support and training for all services deployed to ensure seamless operation. Qualifications & Competencies: Education & Experience Associate's degree in business or similar field preferred. Three years of experience in banking or business experience required. Must have proficient computer skills, including Word, Power Point, and Excel, and excellent interpersonal, organizational, verbal and math skills. Core Skills & Attributes Must be an enthusiastic, positive leader and productive team player. Must possess organizational skills and have the ability to work independently. Strong interpersonal and time management skills. Ability to learn new software applications/systems and complex business processes. Understanding of banking laws and community bank operations. Must have strong decision making skills, handle multiple projects simultaneously and use discretion in setting priorities. Strong and effective customer service skills with professional and courteous style of communication towards a variety of groups including internal and external customers. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Business Banking Relationship Manager REPORTS TO: Vice President - Business Banking Team Leader CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 65 ($79,000 - $121,309 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Business Banking Relationship Manager is primarily responsible for developing and deepening relationships with both existing and prospective commercial clients within Pioneer's market. Identifies opportunities to introduce, establish, and integrate deposit, credit, and cash management products while providing proactive and ongoing service and assessment. Provides support to the retail branch network in commercial relationship management, sales, service, and correspondence. Represents Pioneer within the business community with integrity, charisma, and professionalism. Essential Job Functions: Actively solicits and originates new commercial clients within designated territory through meaningful and consistent outside sales calls on businesses, networks, and referral sources. Provides ongoing service, needs assessment analysis, and relationship management to existing Pioneer Bank clients. Manages, cultivates, and grows a portfolio of credit and deposit clients. Enthusiastically and professionally represents Pioneer in the business community and is an ambassador of its corporate culture. Participates in joint sales calls with business partners from Commercial Services, Retail Branches, and other departments. Acts as branch point of contact and resource for matters regarding commercial clients. Effective in needs assessment and knowledgeable of the Pioneer's products, services, and processes such that appropriate solutions are recommended to clients. Sources, manages, and executes new and ongoing credit applications. Identifies and executes opportunities for new and additional deposits. Targets opportunities to introduce and implement cash management products to support clients' key operations. Contributes to Pioneer's profitability by generating revenue from deposit growth, credit growth, and fee income. Obtains when necessary, and often in coordination with appropriate branch staff, required documentation to open new deposit accounts, process loan requests, and establish cash management and ancillary banking services. Reviews documentation for accuracy, completeness, and timely delivery. Prepares and executes sales presentations, provides in depth product and service descriptions, and thoroughly responds to all inquiries during the sales process. Responds to a Request for Proposal (RFP); assesses client needs and recommends effective strategies. Performs cost/benefit and risk analysis when preparing client recommendations and assessing client relationships. Successfully accumulates strategic new business referral sources including CPAs, attorneys, and other professionals. Leads presentations and coordinates networking with centers of influence within the community. Effectively cross-sells business & retail financial services to business owners and executives. Refers wealth management opportunities to Pioneer Wealth Management. Communicates regularly with branch managers & staff as to the status of business development activities and where appropriate involves them in assisting with closing sales. Educates retail branch staff on Pioneer's commercial and cash management products and activities. Attends training, seminars, and meetings to expand knowledge of cash management and other commercial products. Stays informed of ongoing trends and developments in the fields of retail and commercial banking. Education & Experience: Associate's Degree required; Bachelor's Degree in Business or Sales and Marketing preferred. Three to five years of related experience in commercial banking, sales support, and/or bank operations. Existing network of Capital Region business contacts and clients is preferred. Must have proficient computer skills, including Word, Power Point, Excel, and Outlook and excellent interpersonal, organizational, verbal, and math skills. Knowledge of deposit products, credit, cash management products, and ancillary bank services is required. Strong and effective customer service skills with professional and courteous style of communication. Must have access to transportation and ability to maintain a valid driver's license. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Wealth Consultant REPORTS TO: Senior Vice President - Wealth Management CLASSIFICATION: Full Time, Base + Commission BASE SALARY: $50,000 - $60,000 annually AVAILABILITY: Monday- Friday 8:30am-5:00pm Position Summary: Responsible for meeting with clients to assess their financial situation, presenting financial plans that include both short-term and long-term goals, and tailoring specific plans to assist clients in achieving their individual goals. The Wealth Consultant will also be responsible for working with internal resources such as Retail Banking, Commercial/Business Banking, Employee Benefits and Insurance to help clients meet their financial goals. In addition to these responsibilities, the consultant may also need to keep track of life changing events that could affect a client's financial plan and adjust the plan accordingly. It is important for the consultant to have a deep understanding of financial planning and be able to effectively communicate and work with clients to help them achieve their financial goals. Key Responsibilities: Develops and deepens client relationships by recommending/selling, opening, maintaining, servicing, and renewing (if appropriate) all types of deposit services and seeks to convert service discussions to sales opportunities. Delivers personalized investment solutions to help clients work toward their short-term and long-term financial goals. Identifies investment opportunities and recommends/refers investment options and insurance products to meet and/or exceed personal and branch team goals. Takes a lead role in creating the Pioneer client experience with teams in assigned branches; fosters a branch environment conducive to world-class client service and works to increase team referral activities. Develops Centers of Influence and referral sources by creating relationships with outside experts and professionals (for example, CPAs/Attorneys/Real Estate Agents) for the purpose of developing referrals. Maintains current knowledge of Bank products and services. Attends appropriate training and other continuing education to maintain any required licensing credentials or product knowledge. Education & Experience: Has completed New York State Life and Health Insurance License, FINRA Series 7 and Series 65 or 66. Two-year college degree in Business or related field required. Two years of recent retail banking experience will be considered in lieu of degree. Three years' experience selling investment products required. Capable of making outbound calls and engaging in client facing activities. Knowledge of Microsoft Office Suite, Teams, and Outlook desirable. Must have access to reliable transportation and maintain a valid driver's license throughout employment. Must be able to travel on short notice to Pioneer Headquarters and other Pioneer offices, and to educational or networking events in the Capital Region. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Client Service Supervisor REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: In this role you will embody and spearhead our IMAGINE culture within your team by consistently leading by example while providing top notch customer service and quarterly achievement of sales goals. This will encompass listening, understanding and anticipating both the clients' and employees' goals and obstacles, while providing outstanding service and problem-solving skills in every interaction. You will execute transactions with professionalism and accuracy and ensure your team is following suit. In doing so, you will support and implement Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: Provides outstanding service and solutions to our clients. Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc. Coordinates the proving process and prepares all required reports. Responsible for managing the branch cash supply. Acts as a first line of defense in detecting potentially fraudulent activities. Builds relationships with clients by actively listening to deepen relationships and anticipate their financial needs. Engages customers in a consultative manner using a holistic approach to explore solutions to improve their financial well-being. Leads by example while consistently achieving sales goals and supporting Branch Manager in coaching efforts. Assists management in monitoring branch operational and compliance related activity to ensure adherence to all policies and procedures including the completion and review of branch logs, reports, worksheets, forms, etc. Provide guidance to teller team in operational and procedural matters. Under the guidance of the Branch Manager/Assistant Branch Manager, may also have responsibility for maintaining work and vacation schedules for the teller staff. In the absence of the Branch Manager and Assistant Branch Manager, has full responsibility for all phases of the day to day operations within the office. Education & Experience: A high school diploma or GED required. Minimum 1-year previous experience in a retail bank environment required. Previous supervisory and/or training experience preferred. A two-year college degree in business or related field preferred. Recent retail and/or cashier/teller experience preferred. Prior experience with retail sales strongly preferred. Required to pass the NYS exam to become a Notary Public within 3 months of starting position (study for this exam is independent, but the Bank will pay for the test.) As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Bank Teller

Job Description TITLE: Employee Benefits Sales Producer REPORTS TO: Vice President - Insurance Agency Manager CLASSIFICATION: Full Time, Exempt STARTING PAY: $68,000 - $85,000 base, plus commission AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Employee Benefits Sales Producer plays a key role in generating new revenue by actively developing and closing a pipeline of group benefits opportunities. This individual will focus on all group benefits and wellness programs, leveraging direct outreach and referrals from business partners and centers of influence to drive growth. Through a strategic approach to territory development, targeted prospecting, and consultative selling, the Employee Benefits Sales Producer will be instrumental in expanding the agency's market presence and client base. Key Responsibilities: Proactively prospect to business owners, HR leaders, and other business partners to generate new business opportunities; relationship building, networking, campaigns, cold calling and digital lead generation are key. Qualify opportunities, gather underwriting/risk data, deliver RFP information to benefit analysts, and quote packages that align with the expressed needs of the prospect/client. Demonstrate deep industry knowledge and professionalism while delivering compelling sales proposals-both in person and virtually. Effectively address objections and guide prospects or clients toward tailored benefits solutions that meet their individual or business needs. Collaborate with the agency service team members for a seamless transition of new business clients. Maintain regular communication with clients to nurture relationships, proactively identify any issues or concerns, and explore opportunities to offer additional products or services available across the organization's divisions. Additionally, serve as the primary relationship manager for select clients. Must handle multiple accounts in progress with tight deadlines; strong attention to detail and superior time management skills are required. Stay informed of carrier changes and advise both clients and team members accordingly. Utilize the office's agency management system as the operational hub-logging all prospecting and client interactions, activity notes, stage changes, and win/loss outcomes; scheduling automated alerts and workflows to ensure deadlines are met. Attend community events, foster relationships within professional and personal networks, and participate in activities that drive new business sales goals. Performs other duties as may be requested by agency and organization leadership. Qualifications & Competencies: High School graduate (or GED) required. Bachelor's degree (Insurance/Risk Management, Business, Human Resources or related field) preferred. Professional designations such as CEBS/GBA/REBC preferred. Must have valid Life & Health license or must obtain them within 30-60 days of hire. Ongoing compliance with continuing education requirements is required to maintain the license in good standing. 2-5 years of experience in employee benefits sales, account management, or customer service within an agency or broker setting, PEO, or equivalent HR plan administration role. Equivalent or related experience will also be considered. Skilled in agency management systems (Applied Epic, preferred). Proficiency in handling high-volume phone and email service inquiries, as well as policy quoting, is essential. Trusted to handle sensitive PII/financial data. Must have own transportation or access to reliable transportation on short notice and valid driver's license plus ability to maintain this throughout employment. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

TITLE: Business Banking Relationship Manager REPORTS TO: Vice President - Business Banking Team Leader CLASSIFICATION: Full Time, Exempt PAY GRADE: EX 65 ($79,000 - $121,309 annually) AVAILABILITY: Monday-Friday 8:30am-5:00pm Position Summary: The Business Banking Relationship Manager is primarily responsible for developing and deepening relationships with both existing and prospective commercial clients within Pioneer's market. Identifies opportunities to introduce, establish, and integrate deposit, credit, and cash management products while providing proactive and ongoing service and assessment. Provides support to the retail branch network in commercial relationship management, sales, service, and correspondence. Represents Pioneer within the business community with integrity, charisma, and professionalism. Essential Job Functions: Actively solicits and originates new commercial clients within designated territory through meaningful and consistent outside sales calls on businesses, networks, and referral sources. Provides ongoing service, needs assessment analysis, and relationship management to existing Pioneer Bank clients. Manages, cultivates, and grows a portfolio of credit and deposit clients. Enthusiastically and professionally represents Pioneer in the business community and is an ambassador of its corporate culture. Participates in joint sales calls with business partners from Commercial Services, Retail Branches, and other departments. Acts as branch point of contact and resource for matters regarding commercial clients. Effective in needs assessment and knowledgeable of the Pioneer's products, services, and processes such that appropriate solutions are recommended to clients. Sources, manages, and executes new and ongoing credit applications. Identifies and executes opportunities for new and additional deposits. Targets opportunities to introduce and implement cash management products to support clients' key operations. Contributes to Pioneer's profitability by generating revenue from deposit growth, credit growth, and fee income. Obtains when necessary, and often in coordination with appropriate branch staff, required documentation to open new deposit accounts, process loan requests, and establish cash management and ancillary banking services. Reviews documentation for accuracy, completeness, and timely delivery. Prepares and executes sales presentations, provides in depth product and service descriptions, and thoroughly responds to all inquiries during the sales process. Responds to a Request for Proposal (RFP); assesses client needs and recommends effective strategies. Performs cost/benefit and risk analysis when preparing client recommendations and assessing client relationships. Successfully accumulates strategic new business referral sources including CPAs, attorneys, and other professionals. Leads presentations and coordinates networking with centers of influence within the community. Effectively cross-sells business & retail financial services to business owners and executives. Refers wealth management opportunities to Pioneer Wealth Management. Communicates regularly with branch managers & staff as to the status of business development activities and where appropriate involves them in assisting with closing sales. Educates retail branch staff on Pioneer's commercial and cash management products and activities. Attends training, seminars, and meetings to expand knowledge of cash management and other commercial products. Stays informed of ongoing trends and developments in the fields of retail and commercial banking. Education & Experience: Associate's Degree required; Bachelor's Degree in Business or Sales and Marketing preferred. Three to five years of related experience in commercial banking, sales support, and/or bank operations. Existing network of Capital Region business contacts and clients is preferred. Must have proficient computer skills, including Word, Power Point, Excel, and Outlook and excellent interpersonal, organizational, verbal, and math skills. Knowledge of deposit products, credit, cash management products, and ancillary bank services is required. Strong and effective customer service skills with professional and courteous style of communication. Must have access to transportation and ability to maintain a valid driver's license. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.