Events Coordinator
Washington jobs
A little about us
Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.
At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger - a Community which is connected and supported to make a difference, while having some fun along the way!
Exciting new roles at Capricorn
We're expanding our Communications & Engagement team as part of Capricorn's new strategy and commitment to One Capricorn, One Community. These newly created roles offer the chance to make an impact, contribute fresh ideas, and help shape the future of how we connect with our Community.
These new roles represent an exciting opportunity to join a purpose-led organisation that values innovation, collaboration, and growth. Join us and play a key role in shaping the next chapter of Capricorn's journey
As our part of our Events team as our Event Coordinator, you'll be the driving force behind some of Capricorn's most exciting and high-profile events - from spectacular Tradeshows and Gala Dinners to our bi-annual Convention and annual staff conference. This is your chance to be part of a team crafting experiences that bring our community together, celebrate our brand, and deliver on strategic goals.
You won't just manage events - you'll create memories.
What You'll Do
• end-to-end delivery of large-scale events that wow attendees and exceed expectations.
• Assist the event team in bringing creative visions to life.
• Support our field staff across Australia and New Zealand with regional tradeshows and member nights.
• Collaborate with stakeholders to ensure every detail aligns with our brand and objectives.
• Manage budgets and timelines with precision while keeping the energy high.
Skills & Experience
• Proven success in assisting with large-scale events Exceptional attention to detail, project management, and organisational skills.
• Strong communication and stakeholder engagement abilities.
• Ability to juggle multiple projects in a fast-paced environment.
• Experience and proficiency with EventsAir is advantageous.
• Financial savvy and experience managing budgets.
Experience
• At least 3 years in event management, ideally within a community-focused organisation.
Qualifications
• Bachelor's degree in Event Management, Marketing, Communications, or related field (preferred).
• Relevant industry certifications are a plus.
A little on life at Capricorn
Joining our community is about more than just a job, so here's what's in it for you:
• Work flexibility - We're all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy.
• Development Opportunities - your success is ours too. We provide training opportunities and development to give you the tools you need to grow.
• Paid parental leave - during life's most important times, we support parents' leave (for both parents) and their transition back to work.
• Get social - our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.
• A place you want to be - from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
• A cherry on top - we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
• Amazing Benefits - Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all-inclusive working from home kits to get you started!
Sound like you'd be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers
Auto-ApplyOperations - Analyst, Senior Analyst, Associate Client Service - Parametric
Seattle, WA jobs
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit **********************
ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.
This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.
ABOUT THE TEAM
The Client Relations Group (CRG) at Parametric builds meaningful relationships with clients by closely collaborating with sales teams and internal partners to deliver exceptional client service for accounts and client activities. CRG is comprised of teams and functions including Client Service (client relationship building and service), Client Experience (special client service initiates to support the client experience), Contract Management (manage contract lifecycle and record retention), and Client Operations (new account workflow, activities, billing, and audit/oversight).
ABOUT THE ROLE
The Analyst, Senior Analyst and Associate roles are responsible for working closely with Client Relations Representatives and Senior Client Relations Representatives in order to support the maintenance of client accounts and relationships within the firm.
Primary Responsibilities
Support the maintenance of existing client accounts.
Assist with team projects and initiatives.
Establish familiarity with internal systems to respond to client requests - asset values, status updates, tax efficiency, account performance, etc.
Support the coordination of responses to client requests by liaising with internal teams, and utilizing internal resources for information, paperwork, transition analyses, etc.
Support the termination of client accounts as requested.
Establish working relationships with Distribution and other internal teams on existing client relationships.
Establish working relationships with external contacts for new accounts and activity for existing clients.
Gain proficiency and understanding of the channel guides and team policies and procedures in order to mitigate risk. Assist with coverage when team members are out and cross-train to ensure coverage.
Support the provision/refreshing of portfolio analyses with existing clients.
Job Requirements
4-year degree, preferably in related discipline such as economics, finance, marketing, or hospitality; work experience in lieu of degree will be considered.
0-4+ years proven experience working with financial services advisors / money managers.
Introductory experience with registered investment advisors (RIAs), the Family Office community, separate accounts, unified managed accounts (UMAs), tax-efficient products, and/or indexes a plus.
Relationship-building skills and ability to thrive in a team environment.
Keen interest in and understanding of investment products and financial instruments such as equities and fixed income.
Established communication skills - both internally/externally in written/oral/auditory essential.
Familiarity with MS Office and the ability to learn additional internal/ external software programs.
Resourcefulness, problem solving, and organization (ability to prioritize effectively)
Willingness to work in fast-paced environment with hourly deadlines with attention to detail.
Flexible, willing, and able to work long hours as needed.
Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
We're committed to bringing passion and customer focus to the business.
Salary range for the position: $60,000-$90,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyArea Manager - WA
Washington jobs
A little about us
Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.
At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger - a Community which is connected and supported to make a difference, while having some fun along the way!
We're looking for a driven and relationship-focused Business Development Manager to grow our member base and supplier partnerships across your designated region. You'll work remotely, manage your own schedule, and spend significant time on the road building strong, lasting connections.
What You'll Do
• Grow membership and sales by providing solutions and linking members to preferred suppliers.
• Proactively Securing new business
• Travel regularly within your region to meet members and suppliers
• Work both autonomously & with business partners while staying results-focused and flexible
• Build trust and deliver value through strong sales and negotiation skills
What You Bring
• Proven experience in sales, account management, or high-level customer service
• Excellent communication and relationship-building skills
• Strong commercial acumen and problem-solving ability
• Self-motivation and the ability to work independently
• Intermediate IT skills (MS Word, Excel); CRM experience a plus
• Automotive industry or cooperative experience (desirable)
Qualifications
• Valid driver's licence (essential)
• Diploma in Business or Sales Certification (desirable)
A little on life at Capricorn
Our community at Capricorn always comes first, and a big part of that community is our team. We genuinely believe that investment in our people is the key to everything that we do.
Joining our community is about more than just a job, so here's what's in it for you:
• Work flexibility - We're all unique, and so are the ways in which we work. Whether it's flexible hours or WFH arrangements, we'll work with you to find the best way for us to work together.
• Development Opportunities - your success is ours too. We provide opportunities training and development that give you the tools you need to grow.
• Paid parental leave - during life's most important times, we support both parents' leave and their transition back to work.
• Get social - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
• A place you want to be - from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
• A cherry on top - we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Sound like you'd be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers
Auto-ApplyClaims Counsel
Spokane, WA jobs
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Benefits
* Accrue twenty-one days of Paid Time Off during your first year
* Up to eighty-seven percent of benefits covered by CIG for you and your family members
* Medical, dental, vision plans
* One hundred percent covered plans
* Basic Life & AD&D
* Employee Assistance
* Leave Management
* Long Term Disability
* Short Term Disability (Outside of CA)
* Family Caregiver Support (Homethrive)
* Child Care Resources (Tootris)
* Business Travel Accident Protection
* Voluntary benefit offerings
* Short-term (CA only)
* Voluntary Life AD&D self, spouse and child plans
* Flexible Spending
* Health Savings (HSA)
* Hospital Indemnity
* Accidental Injury
* Critical Illness
* ARAG Legal Services
* Norton LifeLock
* Nine paid holidays, plus two floating holidays
* Above and Beyond Reward Recognition Program
* Kudos & Shout Out Points Program
* Quarterly Above and Beyond Bonus Program
* Annual Above and Beyond Bonus Program
* Competitive compensation
* Base compensation
* Salary Management Spot Bonuses
* Annual Incentive/Profit sharing program, potential payout annually based on company results.
* Discount partnerships
* Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
* Insurance Educational reimbursement and bonus programs
* Employee Referral Bonus Program
* You have a voice! You are encouraged to share your voice through multiple channels, get involved with our Employee Experience and DEI committees to drive and continue the health and wellbeing of our organization for everyone.
* Home and Auto Insurance Discount Program.
* Paid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
* Retirement savings benefit (401k and Roth + match)
* Health & Financial Wellness
* Wellness platform, tools and events
* Health Savings Account match
* Financial Wellness Resources
Work Environment & Format:
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Phoenix (AZ), and Spokane (WA).
Job Overview:
Under general supervision, this position will be part of the Claims Legal team, which will provide settlement authority and general strategic support for claims/exposures that exceed the line units authority. The position encompasses a variety of responsibilities that include the analysis of unique jurisdictional concerns and ensuring consistency in claims positions. Overall, this position will assist in consulting on complex claim files that are reported to Claims Legal.
Responsibilities:
* Responsible for consultation with claims staff in a variety of claims issues, including but not limited to, coverage, indemnification, policy limit demand reviews, indemnity agreement review, release language review.
* Identifies coverage issues which require assignment to outside counsel and works with outside counsel as needed.
* Directly handle some policyholder suits against the company and work with outside counsel in managing the litigation. Will need to attend mediations as needed.
* Assists in training to claims staff on various jurisdictional issues and/or Fair Claims Practices training.
* Respond to insurance claims questions from a variety of departments.
* Works closely as part of the Claims Legal team in providing outstanding service to claims staff.
* Responsible for tracking claim files reported to Claims Legal ability to stay organized, and diary cases for future follow-up.
* Participate in roundtable discussions on a variety of claims topics, including trial authority, and taking the lead on future follow-up of action items.
* Will work collaboratively with current Panel Counsel to ensure consistency of service to CIG insureds. May also participate and/or take the lead in identifying new firms to join Panel list.
* Work with Analyst in Claims Legal in ensuring consistency of Reinsurance reporting as required.
* Ability to analyze complex insurance claims situations and develop recommendations to be shared with claims staff.
* Ability to handle conflicting requests from multiple stakeholders in a fast-paced environment while paying attention to detail.
* Good communication and interpersonal skills, ability to work independently and in a team setting.
* Ability to interface with multiple levels of the organization.
* Ability to travel (
* Ability to stay organized and manage time effectively in order to manage competing priorities.
* Have effective research skills and ability to stay current with changes in case law and regulatory changes.
* Job description is not prescriptive, but rather a guide as to the duties and responsibilities you will have, however it is not limited to the listed above.
Minimum Requirements:
* Bachelors degree and JD from an accredited law school required.
* Member in good standing of any CIG operating state (Arizona, California, Nevada, Oregon, Washington) bar required.
* Minimum of 8 years experience in property and casualty insurance required.
* Experience working inside insurance company claims department and/or law firm setting required.
* First Party Property experience strongly preferred.
* Experience advising on or litigating first party property coverage issues strongly preferred.
* Experience with adjustment and/or oversight of complex claims is strongly preferred.
* Experience in following jurisdictions preferred: California and Washington.
* CPCU preferred.
* A valid drivers license may be required.
Salary Range: $107,669 - $177,654
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
Life Insurance Sales Agent - Entry Level (Remote)
Pasco, WA jobs
EXCITING OPPORTUNITY! Our offices are expanding and we're seeking hardworking individuals who are ready to step outside the box and build a business! We are seeking Life Insurance Agents to join our team. Whether you're an experienced insurance agent seeking a new opportunity or just beginning your career, we offer a chance to showcase your abilities and achieve professional growth.
No Experience Necessary
This position is open only to US Residents residing in the United States
Candidates must be 18 years+
Candidates must be able to pass a background check
This is a 1099 opportunity, not a W2
As a life insurance agent, you will play a key role in assisting clients with their financial needs. This is an entry-level position, and no prior experience is necessary. We provide comprehensive training and cover the cost of obtaining your professional licenses.
Desired Candidate Should Possess:
Excellent customer service skills
Ability to develop, manage and drive growth
Candidates must be ready to plug-in and follow a proven system
Experience in sales, marketing and business are preferred but not required
What we provide:
A Competitive Performance-based Compensation Package
Zoom Training & Bonus program
Ongoing Support & Mentorship System to Ensure Success
Opportunities For Quick Advancement Within
Win All-Expense Paid Trips to Top Resorts with the Company
E & O Coverage Included
No Quotas
For More Information: EXCITING OPPORTUNITY! Our offices are expanding and we're seeking hardworking individuals who are ready to step outside the box and build a business! We are seeking Life Insurance Agents to join our team. Whether you're an experienced insurance agent seeking a new opportunity or just beginning your career, we offer a chance to showcase your abilities and achieve professional growth.
No Experience Necessary
This position is open only to US Residents residing in the United States
Candidates must be 18 years+
Candidates must be able to pass a background check
This is a 1099 opportunity, not a W2
As a life insurance agent, you will play a key role in assisting clients with their financial needs. This is an entry-level position, and no prior experience is necessary. We provide comprehensive training and cover the cost of obtaining your professional licenses.
Desired Candidate Should Possess:
Excellent customer service skills
Ability to develop, manage and drive growth
Candidates must be ready to plug-in and follow a proven system
Experience in sales, marketing and business are preferred but not required
What we provide:
A Competitive Performance-based Compensation Package
Zoom Training & Bonus program
Ongoing Support & Mentorship System to Ensure Success
Opportunities For Quick Advancement Within
Win All-Expense Paid Trips to Top Resorts with the Company
E & O Coverage Included
No Quotas
For More Information: ********************************
Auto-ApplyVP / Information & Cyber Security
Tacoma, WA jobs
Job Details Senior Pacific Plaza - Tacoma, WA Full Time High School Diploma or equivalent. $144400.00 - $216600.00 Salary Hybrid Monday - Friday Information TechnologyDescription
Sound Credit Union is currently seeking a VP / Information & Cyber Security to join our team! If you have a passion for enterprise information security and cybersecurity, then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing.
Your Compensation:
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $144,400 - $180,500 depending on previous experience and education. The full salary range is $144,400 - $216,600.
Why Work with Us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued.
Learn more about our company culture on our career's page!
Your Benefits:
100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums.
401k match dollar for dollar up to 4% -
plus
an additional discretionary profit share.
Four weeks Paid Time Off (PTO) accrued annually, with increases over tenure.
Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
10 employer paid Federal Holidays every year.
Up to a 15% annual bonus when the Credit Union meets its goals, paid each November.
Up to $50/month gym/lifestyle reimbursement.
Up to $5,000/year Tuition Assistance Program.
Incentives for multilingual speakers.
Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
Free and/or discounted banking services and loans.
Employee Charitable Matching Program.
Free ORCA pass.
What You'll Do:
Responsibilities:
Oversee Sound's enterprise information security and cybersecurity programs, ensuring compliance with legal and regulatory standards.
Manage IT and cybersecurity risks, securing information and data assets, systems, and networks to support business objectives.
Plan, implement, coordinate, and maintain the overall information security and cybersecurity initiatives.
Requirements:
5+ years of experience in Information Security & IT, preferably in the Credit Union or financial services industries.
5+ years managing security operations/teams required.
Experience conducting Information Security Risk Assessments (NIST, CSF, PCI, GLBA, etc.) is preferred.
High School Diploma or equivalent required.
Bachelor's Degree in Information Cyber Security or related field preferred.
In addition:
Must be bondable.
Employer sponsorship to secure or maintain employment authorization is not available.
Our Hours:
A hybrid schedule, Monday - Friday: 9:00AM - 5:00PM, with on-call availability as needed.
This position works 40+ hours per week as business needs dictate.
In your role you will have the ability to combine in-person and remote work.
About Sound Credit Union…
Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of
Make a Connection, Be a Champion, and Doing the Right Thing
for our members, employees, and community. Visit our website at: ******************************** to apply.
The Future is in Our Hands…
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills
Default Invoice Coordinator I
Olympia, WA jobs
**Come join our amazing team and work remote from home!** Responsible for reviewing vendor invoices for approval and ensuring that all invoices are assessed within the applicable agency and/or company agreed upon allowable amounts. Perform various reconciliation procedures to ensure all invoices are valid and accurately processed for actual work completed. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $18.00/hr - $21.00/hr.
**What you'll do:**
+ Review all assigned invoices and ensure compliance with agency/company allowable amount.
+ Review all supporting documentation provided to ensure that it reflects actual work completed.
+ Review all invoices in a timely manner and meet department goals set.
+ Resolve any discrepancies with vendors regarding invoices submitted.
+ Keep up to date on all FHA, VA, USDA, PMI, FNMA and FHLMC servicing requirement and revisions.
+ Must be able to use critical thinking skills to identify and resolve red flags, point out concerns, and elevate issues to the appropriate person for further resolution.
+ Plan and schedule work so that it can be performed efficiently and effectively; reduce costs where possible.
+ Adhere to company and department policies and procedures.
+ Learn new skills and expand job knowledge to better perform assigned duties.
+ Understanding of the loan servicing default related documents preferred
+ Working knowledge of Microsoft Suite of Applications (i.e. Word, Excel, Outlook, etc.)
+ Strong verbal and written communication skills
+ Attention to detail and strong organizational skills
+ Ability to complete research within applicable systems to identify appropriate documentation to support invoicing.
+ Ability to work in a fast paced/high production environment.
+ Ability to work independently and organize workflow
+ Ability to understand, remember and communicate routine, factual information.
+ Ability to make decisions that have moderate impact on the immediate work unit.
+ Ability to organize and prioritize own work schedule on short-term basis (longer than one month).
+ Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy; ability to process and input numerical data with speed and accuracy.
+ Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
+ Ability to multi-task and meet all deadlines
**What you'll need:**
+ High School diploma or Equivalent required; some college education preferred
+ Six (6) months to one (1) year of billing/invoicing experience preferred
+ Default Mortgage Servicing experience preferred
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
\#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
Tech Support Team Lead
Spokane, WA jobs
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why choose CIGs Information Technology Team?
Part of the Information Services department at CIG, the Information Technology (IT) organization delivers all internal and external technology solutions at CIG. This is your opportunity to join a fast-paced team dedicated to delivering high-quality technology experience to employees, agents, and policyholders.
Benefits
* Accrue twenty-one days of Paid Time Off during your first year
* Up to eighty-seven percent of benefits covered by CIG for you and your family members
* Medical, dental, vision plans
* One hundred percent covered plans
* Basic Life & AD&D
* Employee Assistance
* Leave Management
* Long Term Disability
* Short Term Disability (Outside of CA)
* Family Caregiver Support (Homethrive)
* Child Care Resources (Tootris)
* Business Travel Accident Protection
* Voluntary benefit offerings
* Short-term (CA only)
* Voluntary Life AD&D self, spouse and child plans
* Flexible Spending
* Health Savings (HSA)
* Hospital Indemnity
* Accidental Injury
* Critical Illness
* ARAG Legal Services
* Norton LifeLock
* Nine paid holidays, plus two floating holidays
* Above and Beyond Reward Recognition Program
* Kudos & Shout Out Points Program
* Quarterly Above and Beyond Bonus Program
* Annual Above and Beyond Bonus Program
* Competitive compensation
* Base compensation
* Salary Management Spot Bonuses
* Annual Incentive/Profit sharing program, potential payout annually based on company results.
* Discount partnerships
* Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
* Insurance Educational reimbursement and bonus programs
* Employee Referral Bonus Program
* Home and Auto Insurance Discount Program.
* Paid Volunteer Time Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
* Retirement savings benefit (401k and Roth + match)
* Health & Financial Wellness
* Wellness platform, tools and events
* Health Savings Account match
* Financial Wellness Resources
Work Environment
This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Monterey (CA), Roseville (CA), Bakersfield (CA) and Spokane (WA).
Job Overview
The Technical Support Team Lead is a leadership role responsible for ensuring the smooth functioning of the Tier 1 Tech Support Analyst team. The Team Lead will be responsible for managing, resolving, or escalating support incidents while ensuring timely incident resolution and service restoration. The successful candidate must have strong leadership skills, customer service skills, troubleshooting skills, and the ability to manage the team effectively.
Minimum Requirements
* Bachelors degree in IT or related field, or equivalent experience
* 3+ years of technical support service desk experience
* CompTIA A+ Certification
* ITIL Foundation certification
* Microsoft Fundamentals
* A valid driver's license may be required
Career Path Potential
* Supervisor
Salary Range: $50,479 $83,291
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
Contact Center Manager
Tacoma, WA jobs
Job Details Management Corporate Office Extension - Tacoma, WA Full Time High School Diploma or equivalent. $78800.00 - $118200.00 Salary Hybrid Monday - Friday ManagementDescription
Sound Credit Union is currently seeking a Contact Center Manager to join our team! If you have a passion for customer service and leading high preforming teams, then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing.
Your Compensation:
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $78,800 - $98,500 depending on previous experience and education. The full salary range is $78,800 - $118,200.
Why Work with Us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued.
Learn more about our company culture on our career's page!
Your Benefits:
100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent's premiums.
401k match dollar for dollar up to 4% -
plus
an additional discretionary profit share.
Four weeks Paid Time Off (PTO) accrued annually, with increases over tenure.
Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
10 employer paid Federal Holidays every year.
Up to a 10% annual bonus when the Credit Union meets its goals, paid each November.
Up to $50/month gym/lifestyle reimbursement.
Up to $5,000/year Tuition Assistance Program.
Incentives for multilingual speakers.
Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
Free and/or discounted banking services and loans.
Employee Charitable Matching Program.
Free ORCA pass.
What You'll Do:
Responsibilities:
Manage the daily operations of the Contact Center.
Ensuring that staff remains knowledgeable of all products and services and that accurate information is consistently delivered to members.
Handle more complex escalated member calls.
Requirements:
5+ years related management/supervisor experience in a financial institution or Call Center environment required.
High School Diploma or equivalent required.
Bachelor's Degree in Business Administration, Finance, or related field preferred.
In addition:
Must be bondable.
Employer sponsorship to secure or maintain employment authorization is not available.
Our Hours:
A hybrid schedule Monday - Friday 9AM - 6PM.
This position works 40+ hours per week as business needs dictate.
In your role you will have the ability to combine in-person and remote work.
About Sound Credit Union…
Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of
Make a Connection, Be a Champion, and Doing the Right Thing
for our members, employees, and community. Visit our website at: ******************************** to apply.
The Future is in Our Hands…
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills
Lending Advisor Associate
Seattle, WA jobs
Mechanics Bank is currently searching for a Lending Advisor Associate to join our team in one of the following offices: Walnut Creek, CA; Roseville, CA; Irvine, CA; or Seattle, WA. The Lending Advisor Associate participates on a team to support the Sr. Lending Advisor(s) as assigned, to provide sales, administrative process, and relationship management support. Position will focus on client contact, gathering information and/or documentations and interacting with processing, underwriting and closing teams. Manages the loan pipeline and completion of loan files from application through closing to ensure timely loan milestones and loan contingencies as well as the improve client experience. Lending Advisor Associate will act as a central point of contact for internal business partners and clients, supporting Bank processes, products and services, and loan processes in order to deepen client relationships and ensure a positive total experience.
This individual will learn and evolve their understanding and mastery of all opportunities to deepen relationships through cross- sell and knowledge of all lending products and partner capabilities. Building rapport with their Sr. Lending Advisor(s), cultivating relationships with clients, and establishing partner foundations will be essential to developing these opportunities.
What you will do:
* Provide support to the Sr. Lending Advisor Team, by providing assistance with complex transactions. Act as a first level support function for the Sr. Lending Advisor and sales team to assist and support with any and all inquiries.
* Responsible for assisting assigned Sr. Lending Advisors. Monitor and manage loan pipeline, track progress and ensure timely loan milestones and loan contingencies are met and supporting documents are collected. Work on loan conditions alongside with Sr. Lending Advisors.
* Assist Sr. Lending Advisors by providing input and guidance in case of workflow uncertainties, clarify processes and procedures as needed. Facilitate effective communication between sales and operations teams.
* Supports Sr. Lending Advisors and Sales team as necessary with customer contact to follow up on conditions, status on milestones, docs, funding's and closings.
* Coordinates processes and follows through to completion of other lending related products and services, such as deposit accounts, trusts, treasury products, etc., as directed by the Mortgage Leadership team. Work on special projects and deliverables as directed by the Mortgage leadership team such as strategic initiatives and operational improvements.
Who you are:
* High School or GED required. Associate's Degree preferred; 5+ years of experience may be considered in lieu of degree
* NMLS Required
* Proficient with: MS Office Suite applications systems; Encompass (LOS), and other mortgage lending-related systems
* Possess excellent human relations, communications and business writing skills.
* Ability to work effectively without direct supervision.
* Possess effective time management and organizational skills.
* Demonstrates teamwork in facilitating workflow. High level of cooperation with others and is responsive to the Bank's needs.
* Exemplary motivation, enthusiasm, professionalism and team skills.
* Demonstrates excellent customer service skills.
* Ability to cope with pressure resulting from meeting required deadlines, reporting requirements and training responsibilities.
* Exhibit high degree of professionalism and confidentiality in handling and having access to sensitive information.
* Ability to travel between bank and customer locations and/or commute for training purposes.
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
* Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
#LI-DNI
Hourly range: $27.00 - $35.00
Eligible for incentive plans
Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:
* Medical, prescription, dental, and vision coverage for employees and their eligible family members
* Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
* Health Savings Account with employer contribution
* Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
* 401(k) and Roth 401(k) with company contribution
* 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
* Supplemental Health plans, Voluntary Legal and Identity Theft Services
* 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
* Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
* Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
* Please view Equal Employment Opportunity Posters provided by OFCCP here.
* To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank
[1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.
Auto-Apply
***ATTENTION ***
---This is for a REMOTE or HYBRID part-time/full-time opportunity
---You MUST live and work in the United States to be considered for this opportunity
---PLEASE do NOT apply for this opportunity if you do NOT live and work in the United States
---This is also a CONTRACTED opportunity and is not an hourly position
We are a financial services staffing company now hiring for opportunities with Global Financial Impact (GFI).
About GFI:
*********************************
Thank you for your interest in becoming a financial professional with, Global Financial Impact (GFI). GFI is the fastest-growing financial brokerage in the industry and onboarding remotely across the US. At GFI, we are not just about building wealth but about transforming that wealth into meaningful impact, helping you turn dreams into reality. Whether you are championing a global cause, uplifting your family and community, or building a business that you can pass down to your children, together we can secure and channel your wealth, ensuring you leave a lasting legacy that truly makes a difference. *WATCH THIS VIDEO*
As a Financial Professional, you will work with clients primarily online, building meaningful relationships, providing financial education, identifying their financial goals, and developing a personalized plan to help them achieve their objectives. Our comprehensive strategies are designed to help families pursue financial independence and focus on what matters most creating a better quality of life for themselves and their loved ones.
We are currently looking for part-time professionals with the ability to transition to full-time. This is a commission-based 1099 independent contractor opportunity with a generous compensation structure that includes stock options and profit sharing along with the flexibility to work remotely and set your own hours. This allows you to work around your existing commitments and responsibilities.
Although no direct experience in finance is necessary, we are looking for individuals who are hard-working, dedicated, and willing to begin a training program as an entry-level Wealth Manager and to develop into management and leadership positions (because we only promote from within). If you are a serious candidate seeking a rewarding career in the financial industry, we would love to hear from you. Join our crusade and make a difference in people's lives!
QUALIFICATIONS:
Outstanding communication skills, both verbal & written
Able to work effectively in a team environment
Detail-oriented and the ability to follow up on tasks
Work effectively under pressure and maintain a positive attitude
Capable of multi-tasking, prioritizing, and managing time efficiently
Both Remote & Hybrid Options Available | Online tools and training are provided in-house.
Must pass a background check (NO FELONIES)
Must be able to LEGALLY work in and reside in the UNITED STATES
If your qualifications seem like a strong fit for the position, we will reach out to you to provide
information on the next steps in the Selection Process!
All candidates selected for the next steps will be invited to schedule an introductory phone call to discuss the company, role, any questions, and compensation to determine if it's a mutual fit prior to any Zoom interviews and/or onboarding steps.
Business Development Officer
Seattle, WA jobs
Mechanics Bank is currently searching for a Business Development Officer to join our team at our Seattle Administrative Office. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person.
The Business Development Officer plays a critical role in expanding the bank's customer base by strategically targeting and acquiring new business customers. This position requires a proactive approach in identifying potential business opportunities and the ability to deliver tailored banking solutions that meet the diverse needs of prospect and customers. The role requires taking a leadership role in the business community, working closely with local businesses to provide financial products and services that support their growth and success. The position will build and grow the customer base by profiling each customer through regular communication to strengthen and deepen these relationships. Business development will be accomplished through an aggressive sales effort resulting in quality growth of accounts. At all times, superior customer service is expected.
What you will do:
Collaborates with Commercial Lending and Treasury Management sales to ensure seamless onboarding of new customers and exceptional service delivery.
Conducts market research to identify potential clients and sectors for expansion of customer base. Proactively identifies and retains “at risk” customers.
Builds and maintains strong relationships with local businesses through networking, community engagement, and strategic partnerships. Participates in branch events/sponsorships and is involved with groups and organizations within the community.
Assesses the financial needs of prospective and existing customers and recommends banking solutions that align with their business objectives.
Makes use of advertising leads, internal customer lead lists, personal contacts, referrals from the Bank, internal business lines, and branch customer base to identify sales opportunities and provides an outstanding customer experience.
Stays informed about industry trends, competitive landscape, and regulatory changes to effectively position banking services.
Maintains a complete understanding of and competency with products, services, and the Bank's business-customer acquisition strategy.
Monitors personal weekly/monthly sales efforts, ensuring sales targets and results are achieved.
Who you are:
Minimum of 3 years of experience in Banking, Sales, or Business Development with a proven track record of acquiring business customers.
Bachelor's Degree in Business Administration, Finance, or related field preferred.
Strong understanding of business banking products and services.
Excellent interpersonal and communication skills, with the ability to engage and influence decision-makers.
Strategic thinker with a strong analytical mindset and the ability to solve complex problems.
Highly motivated and target-driven with a proven ability to work independently.
Proficiency in Microsoft Office Suite.
Expected 50-60% of travel is required.
ADA Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually moderate.
#LI-HJ1
Pay Range: $79,750.00 - $139,730.00 annually
AIP/Bonus: up to 10%
Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire.
Benefits package includes[1]:
Medical, prescription, dental, and vision coverage for employees and their eligible family members
Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
Health Savings Account with employer contribution
Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
401(k) and Roth 401(k) with company contribution
529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
Supplemental Health plans, Voluntary Legal and Identity Theft Services
11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank
[1] The benefits listed in this job posting reflect the Bank's most reasonable and genuinely expected benefits offered for this position.
Auto-ApplyProject Manager (Hybrid)
Seattle, WA jobs
Are you a proactive, detail-oriented leader with strong organizational and communication skills? Do you have a history of leading complex software development projects with multiple cross-functional stakeholders, while delivering on time, within scope and within budget? If this describes you, then you may be the person we're seeking for our Quality Control Group!
What you'll be doing...
As the Project Manager in our newly formed Western Conference Solutions Group, you will be responsible for planning, executing and delivering strategic projects - on time, within scope, and within budget. This position requires a proactive, curious leader with strong attention to detail, organizational and communication skills, to coordinate cross-functional teams and stakeholders throughout the project lifecycle across multiple, concurrent projects. The Project Manager ensures execution aligns with strategic business goals and meets defined requirements and standards - all while managing risks, resolving issues, and maintaining stakeholder engagement.
As a Project Manager you will:
Lead the project team ensuring on time delivery, within scope and within budget
Facilitate defining project scope, objectives, deliverables & timelines in collaboration with stakeholders
Develop detailed project plans, including resource allocation, scheduling and risk management
Lead cross-functional teams, facilitating collaboration around requirements and ensuring clarity of roles
Lead the rhythm of monitoring progress, adjusting plans as needed, and communicating updates to stakeholders
Manage project risks by identifying potential challenges and implementing mitigation strategies
Coordinate with third party vendors, contractors and consultants as needed
Conduct post-mortem evaluations and create reports to document successes & lessons learned
This position allows for a hybrid work schedule with 3 days per week (Tue, Wed & Thu) on-site in our Seattle office.
Who you are...
Experienced. 10 years' experience leading large scale, concurrent projects as primary PM
Certified. Project Management Professional (PMP) certification preferred
Knowledgeable. Experience managing quality control/assurance, software development and business analysis
Relationship Builder. Foster relationships with key stakeholders & manage expectations
Leader. Ability to lead cross-functional teams to deliver projects on time & within budget
Communicator. Clear & effective communicator with strong interpersonal relationship skills
Technically Savvy. Proficient in MS Office suite, including MS Project, Visio & SharePoint
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.
If hired, you can expect...
Salary range of $8,015 - $10,844 per month (dependent upon experience & qualifications)
Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability & life insurance
Optional benefits: health flex spending & dependent care assistance plans and pet insurance
Generous 401(k) plan with employer base contribution and match
Paid vacation (10 days), sick leave (10 days) and holidays (10 days)
Collaborative team environment
Work-life balance
Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation.
Northwest Administrators Inc. | Privacy Policy (nwadmin.com)
Auto-ApplyClient Support Specialist - Greater Seattle, WA Area (REMOTE)
Seattle, WA jobs
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Bellevue, Tukwila, Seattle, Lynnwood, Redmond As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.
The Team
While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.
The Expertise You Have
* Series 7 required
* Series 63 or ability to obtain within 90 days
* 2-3 years of previous financial services experience
The Skills You Bring
* Broad based knowledge and understanding of general financial planning concepts
* Proven customer service, client support and problem resolution skills
* Strong verbal and written communication skills
* Ability to effectively influence others
* Robust time management and organizational skills
The Value You Deliver
* Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests
* Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client
* Uncover opportunities and identify products and services that will enhance the client's financial success and partner with the Financial Consultant to further discuss with the client
* Collaborate with internal business partners to research and resolve complex client requests
* Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request
The base salary range for this position is $50,000 - $76,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Manager, Chief of Staff - Capital One Software (Remote)
Olympia, WA jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
As a Manager, Chief of Staff at Capital One Software, you will be challenged to excel and lead alongside smart and passionate people. You will capitalize on the opportunity to be at the forefront of driving a major transformation that directly impacts Capital One's bottom line. You are comfortable with technology, able to translate technical concepts into business value, and skilled at navigating multiple domains with a growth mindset. You will take on important and exciting responsibilities from day one, working with key stakeholders across the company, managing complex business programs, and establishing effective frameworks for success. Finally, you are an exceptional communicator, capable of building positive relationships and influencing stakeholders to drive program delivery.
**General Responsibilities:**
Responsible for streamlining operations within the Software division by identifying, prioritizing, and resolving bottlenecks. The Manager, Chief of Staff will lead efforts to adapt and optimize existing processes for a SaaS business model, ensuring sustainable and scalable solutions.
+ Actively identify, evaluate, and diagnose processes hindering Software division efficiency, using intellectual curiosity and collaboration and document practical, data-driven solution proposals.
+ Define clear problem statements and develop comprehensive solution strategies to resolve legacy process bottlenecks and operational challenges.
+ Ensure all implemented solutions are sustainable, scalable, and support future organizational growth.
+ Collaborate and communicate effectively with stakeholders across all levels (Software, Enterprise, Go-To-Market, Product, Tech, Operations) to secure buy-in, manage expectations, and influence project outcomes.
+ Navigate cross-functional domains with a growth mindset, continuously learning new technologies to offer strategic insights and apply exceptional influencing abilities to drive project delivery.
+ Lead comprehensive problem-solving efforts for additional needs or challenges encountered throughout the project lifecycle.
+ Showcase a proven track record for problem solving, quickly establishing frameworks, designing and managing complex, dynamic project plans, adapting to changing requirements/priorities, and executing effective risk mitigation to keep projects on schedule.
**Basic Qualifications:**
+ Bachelor's Degree or Military experience
+ At least 5 Years of Project Management experience
**Preferred Qualifications:**
+ Masters / MBA degree
+ 7+ years of Project Management experience within a highly regulated industry
+ PMP, Lean, Agile or Six Sigma certification
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $144,000 - $164,400 for Manager, Chief of Staff
McLean, VA: $158,400 - $180,800 for Manager, Chief of Staff
Richmond, VA: $144,000 - $164,400 for Manager, Chief of Staff
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Escrow Oversight Specialist I
Olympia, WA jobs
**Come join our amazing team and work remote from home!** The Escrow Oversight Specialist I is responsible for providing legal documents to our tax vendor to ensure the correct tax parcel is obtained for tracking and paying taxes. This job is also responsible for maintaining and reconciling flood certificates on all loans along with monitoring timely payments of taxes and insurance on escrow and non-escrow loans. Duties are to be performed in accordance with all US State and Federal laws/regulations as well as the company's outlined policies and procedures. The target pay range for this position is $19.00/hr - $22.00/hr.
**What you'll do:**
+ Facilitate and maintain relationships with our external tax, insurance, and flood vendors.
+ Validate and reconcile additional disbursements as needed for tax and insurance vendors.
+ Perform loan maintenance to ensure disbursements are successful.
+ Verify adequate flood coverage recertification on modified loans.
+ Research weekly flood exception reports, flood disputes, and process flood rechecks.
+ Provide legal documentation to our tax vendor for tax parcel verification.
+ Provide reports to our tax vendor on pending service release loans.
+ Create research tasks for tax and insurance vendors for additional research.
+ Complete all tasks and responsibilities in accordance with applicable regulatory requirements.
+ Escalates higher level and more complex escrow issues as needed.
+ Provide productivity summary on a weekly and month-end basis.
+ Prepare complete and accurate documentation and updates to mortgagor loans in the system.
+ Performs other duties and special projects as assigned.
+ Intermediate knowledge of Microsoft Programs (Excel, Teams, & Outlook)
+ Strong analytical skills and attention to detail.
+ Strong math skills, balance, and check results for accuracy
+ Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.
+ Strong time management and organizational skills
+ Ability to understand complex problems and to collaborate and explore alternative solutions.
+ Ability to apply common sense in performing job.
+ Ability to troubleshoot basic escrow issues and make decisions that have significant impact on the department's credibility, operations, and services.
**What you'll need:**
+ High school diploma or GED required. College education preferred but not required.
+ Previous experience using mortgage loan servicing and loan originating systems (such as FiServ/Sagent, Encompass, Digital Portal, AutoPilot, and OnBase) preferred.
+ Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
**Our Company:**
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ************************** .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**
\#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
Business Manager, Shopping (Remote-Eligible)
Olympia, WA jobs
This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.
To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
**Summary:**
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
**General Responsibilities:**
+ Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
+ Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
+ Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
+ Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
+ Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
+ Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
+ Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
+ Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
+ Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Capital One is open to hiring a Remote Employee for this opportunity.
**Basic Qualifications:**
+ Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
+ At least 2 years of experience in analysis
+ At least 2 years of experience in SQL querying
**Preferred Qualifications:**
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
+ 5+ years of experience in analysis
+ 3+ years of experience in SQL querying
+ 2+ years of experience in financial services
+ 1+ year of experience in consulting
+ 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $158,400 - $180,800 for Business Manager
New York, NY: $172,800 - $197,200 for Business Manager
Remote (Regardless of Location): $144,000 - $164,400 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Commercial Underwriting Counsel - Hybrid
Seattle, WA jobs
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoEnable you to apply your passion for law and risk analysis to real estate transactions. If you excel in collaborating with others to assess possibilities and discover solutions, it may be time to combine your analytical rigor with a premier brand in the commercial real estate space. First American is looking to add a Commercial Underwriting Counsel to our growing team. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next-generation solutions and results.
What You'll Do:
Provide underwriting support, counsel, and authorization to company personnel and customers related to the issuance of real estate title insurance commitments and policies
Utilize underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance
Provide guidance to company personnel in the performance of real estate settlement services
Issue underwriting standards and guidelines in accordance with established company processes
What You'll Bring:
Law Degree Required
Admitted to practice in state of employment
Licensed to practice law, in good standing
5-7 years title underwriting experience, commercial experience preferred
Must be familiar with real estate law, including federal and state regulations
Strong understanding of fundamental concepts, practices and procedures of real estate title and settlement process
Strong analytical rigor and business acumen
Strong negotiation skills and ability to provide alternative solutions or convey unpopular information with tact.
Ability to collaborate and act decisively; build relationships internally and externally
Excellent listening, verbal, and written communication skills
Strong organizational skills with the ability to multi-task, prioritize and timely follow up
Abstract thinking and creative solutions
Pay Range: $104,025-$138,675 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
#LI-SD1
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyCity Experience Manager, San Francisco - Velocity Black (Remote)
Olympia, WA jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll do:**
+ You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
+ Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
+ Growing the community of high performance, HNW members in San Francisco
+ Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
+ Owning the Content & Engagement strategy for your city's member cohort.
+ Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
+ You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
+ You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
+ Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
+ You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
**Basic Qualifications:** ** **
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years experience in the hospitality industry in San Francisco, CA
**Preferred Qualifications:**
+ Strong relationship building skills, customer focus and ability to collaborate
+ Strong interest and knowledge of the hospitality market and industry
+ Ability to work quickly and efficiently under pressure
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist
Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Analyst, Application Support, Senior
Olympia, WA jobs
**Come join our amazing team and work remote from home!** **Responsible for ensuring the stability, performance, and reliability of key business applications by providing advanced technical and functional support, resolving complex issues, and performing root cause analysis to prevent recurrence. Collaborate with business users, developers, and vendors to maintain seamless system operations, implement process improvements, and optimize workflows. Leads efforts to enhance application monitoring, automation, and efficiency, requiring strong analytical skills, system expertise, and the ability to manage multiple priorities in a dynamic environment. The target pay range for this position is $140,000.00 to $150,000.00.**
**What you'll do:**
+ Provide advanced technical and functional support for enterprise applications, ensuring high availability and performance.
+ Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner.
+ Perform root cause analysis and implement long-term solutions to prevent recurring problems.
+ Collaborate with business users, developers, infrastructure teams, and vendors to address application-related issues and enhancements.
+ Monitor application performance, perform regular health checks, and ensure compliance with service-level agreements (SLAs).
+ Document support procedures, configurations, and troubleshooting steps for knowledge sharing and process consistency.
+ Participate in application upgrades, patches, testing, and deployment activities.
+ Identify and drive opportunities for process improvement, automation, and operational efficiency.
+ Support change management, incident management, and release management activities in alignment with ITIL best practices.
+ **Technical Expertise:** Deep understanding of enterprise application architecture, integrations, databases, and APIs.
+ **Analytical Skills:** Strong ability to analyze complex issues, identify root causes, and develop effective solutions.
+ **Problem-Solving:** Proven capability to troubleshoot application and system performance issues under pressure.
+ **Business Acumen:** Understanding of business processes, workflows, and how applications support organizational objectives.
+ **Communication:** Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.
+ **Collaboration:** Strong teamwork and interpersonal skills for working effectively with business users, developers, and vendors.
+ **Process Management:** Familiarity with ITIL practices, including incident, problem, and change management.
+ **Project Coordination:** Ability to manage multiple priorities, meet deadlines, and contribute to system enhancement projects.
+ **Documentation:** Skilled in creating and maintaining detailed technical documentation, knowledge base articles, and operational runbooks.
**What you'll need:**
+ **Education:** Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combination of education and experience may be considered.
+ **Experience:** Minimum of 5-7 years of experience in application support, systems analysis, or related IT roles, with at least 2 years in a senior or lead capacity.
+ **Technical Experience:** Hands-on experience with enterprise applications, system integrations, SQL or database querying, and incident management tools.
+ **Preferred Experience:** Familiarity with ITIL frameworks, cloud platforms (e.g., Azure, AWS), and automation or monitoring tools.
+ **Licenses/Certifications (Preferred):** ITIL Foundation, Microsoft Certified: Power Platform or Dynamics 365 Fundamentals, Oracle Certified Professional, or similar relevant certifications.
**Our Company:**
Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: ******************** .
**What We Offer:**
+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
+ Customized training programs to help you advance your career.
+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
+ Educational Reimbursement.
+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
California Privacy Notice: *******************************
**Notice to all applicants: Carrington does not do interviews or make offers via text or chat**
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.