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Pioneers jobs - 2,668 jobs

  • Swiss- CNC Machine Operator

    Pioneer Service 4.8company rating

    Pioneer Service job in Hodgkins, IL

    Ready to make great parts on new Swiss CNC lathes? Willing to work 1st or 2nd shift? Show us what you can do and we'll show you a promising career. Who we are: Pioneer Service is a privately held, Certified Women-Owned Business. Our team takes pride in providing our customers with a competitive edge within their market by continually delivering the highest quality components and services on-time. We serve a vast number of industries including aerospace, automotive, medical, as well commercial and industrial. Primary Function: The primary responsibility of the CNC Swiss Machine Operator is to manufacture quality parts to the blue print specification Responsibilities and Duties: * Minimum 2 years' experience or on the job training * Ability to read and interpret prints and supporting documents * Ability to use measuring instruments * Ability to perform simple math calculation and possess problem solving skills * Ability to make minor tool adjustments and or tool replacements. * Ability to lift bars or slugs up to 50 lbs. into machine * Understands Geometric Dimensions and Tolerancing * Must have their own tools * No minimum educational requirements Job Requirements: * At least 2 years of hands-on experience with CNC Swiss-type automatic lathes * Ability to verify part conformity using micrometers, calipers, dial indicators, and other gauges * Ability to read blueprints * Ability to relate to team members well and ability to communicate clearly and concisely * Attitude of openness to change and exhibit a desire to improve every day Benefits * Competitive Hourly Salary based on experience * Matching 401(k) contribution up to 5% after 12 months * Medical Insurance * Dental Insurance * Vision Insurance Physical Demands While performing the duties of this job, the employee may be required to walk, stand, sit and use hands to finger, handle, or feel parts. The employee is frequently required to reach with hands and arms and occasionally required to climb or balance; stoop, kneel, and crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds or more with appropriate assistance. Must be able to be on feet (not sitting) up to 95% of the time. Work Environment The noise level in the work environment is usually moderate. Ear protection may be required for certain processes. Closed-toed shoes and eye protection are required for all activity on the shop floor.
    $22k-30k yearly est. 22d ago
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  • Quality Inspector

    Pioneer Service 4.8company rating

    Pioneer Service job in Hodgkins, IL

    If you have a good attitude with a hunger to learn, please apply! Who we are: Founded in 1990, Pioneer Service has built a solid reputation as a Precision Machine Shop providing Swiss Screw Machine Products, and Centerless Grinding Services. Our 63,000-square foot facility is in Hodgkins, IL. Pioneer Service is a privately held, Certified Woman-Owned Business. Our team takes pride in providing our customers with a competitive edge within their market by continually delivering the highest quality components and services on-time. Pioneer Service delivers quick turnaround times on low and high volume run orders. We serve a vast number of industries. Primary Function: The Quality Inspector is responsible for following Pioneer Service procedures to conduct the first article, in-process and final inspection on produced parts to ensure parts are defect-free. Report directly to Director of Quality. Use of all hand-held metrology equipment (Plug gages, Ring gages, Micrometers, etc.) a must. Maintain all quality records in ERP System, operating automated equipment a Keyence Vision system is a plus. Responsibilities and Duties: * Communicate quality or compliance concerns with urgency. * Perform first article, in-process & final inspection on parts utilizing inspection equipment. * Use knowledge of GD&T, QA methods & standards, inspection procedures & QA work instructions * Update and maintain inspection documents. * Ensure production has calibrated inspection equipment. * Support, understand and comply with all safety policies and procedures. * Provide quality inspection of parts received from outside vendors. Requirements: * Work weekdays Monday thru Thursday 7AM-430PM and Friday 7AM-11AM * Minimum 2 years' experience in Quality Inspection * Experience using measurement instruments: comparators, calipers, micrometers etc. * Must have good written and verbal English communication skills. * Good arithmetic skills * Prefer working knowledge of industry standards AS9100, ISO13485 &/or ISO900 * High School Diploma or equivalent * Ability to work in a production environment & quality lab. Benefits * Competitive Hourly Salary based on experience * Matching 401(k) contribution up to 5% * Paid Time-off and Nine (9) Paid Holidays * Medical Insurance * Dental Insurance * Vision Insurance Physical Demands While performing the duties of this job, the employee may be required to walk, stand, sit and use hands to finger, handle, or feel parts. The employee is frequently required to reach with hands and arms and occasionally required to climb or balance; stoop, kneel, and crouch. The employee must regularly lift and /or move up to 15 pounds, frequently lift and/or move up to 50 pounds or more with appropriate assistance. Must be able to be on feet (not sitting) up to 60% of the time. Work Environment The noise level in the work environment is usually moderate. Ear protection may be required for certain processes. Closed-toed shoes and eye protection are required for all activity on the shop floor. General Pre-employment drug testing and background check required.
    $21k-29k yearly est. 30d ago
  • Strategic Director of Hospitality Sales and Revenue

    Hilton Worldwide, Inc. 4.5company rating

    Chicago, IL job

    A leading global hospitality company is seeking an experienced Director of Sales for the Palmer House Hilton in Chicago to drive sales strategies and maximize revenue. The role focuses on leading the sales team, enhancing performance, and executing a commercial strategy while ensuring compliance with Hilton's brand standards. Candidates should have a Bachelor's degree and at least 3 years of hospitality sales experience. The compensation for this position starts at $160,000, alongside comprehensive benefits packages. #J-18808-Ljbffr
    $160k yearly 2d ago
  • Textile Sales Associate - Lansing

    Goodwill Industries Group 3.7company rating

    Lansing, IL job

    Job Objective: To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store. . This position reports to Store Manager and/or Production Manager who evaluates performance annually. In addition, knows and understands the Goodwill Mission: “Empower people to achieve their most abundant life”. Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. Essential Job Functions: Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards. Retrieve Textile Production Sheet at the beginning of each shift and turn it in upon completion. Transport carts containing items to be processed. Process donations promptly. Dispose of trash into designated True Trash receptacles as needed. Organize racks for efficient stocking. Pay Levels (These rates are set as the standard and may differ based on state minimum wage regulations or prevailing rate of location): Training Level: Below 80 pieces per hour: Starting rate at $11 per hour. The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed. Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time. If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months. Level 3 (High Performers): 91-110 pieces per hour - Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective). Level 4 (High Performers): 111-130+ pieces per hour - Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective). Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments. Additional Expectations: Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate. Z-racks are considered 100 pieces per rack. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Adherence to standard retail practices and dress code. Familiarity with current clothing, shoe styles, furniture, toys, brand names, etc. Basic literacy and numeracy skills. Ability to make quick and accurate decisions. Tactful communication with the public and co-workers. Flexibility to work varying schedules. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to utilize light industrial equipment including: o Tagging gun, stickers, tags, standard office supplies Pallet stacker, pallet jack Compactor, must be 18 to operate
    $11-17 hourly 11d ago
  • Sales Liaison and Catering and Events Coordinator - Hilton Chicago

    Hilton Worldwide 4.5company rating

    Chicago, IL job

    The iconic Hilton Chicago Downtown is looking for a Sales Liaison / Catering & Events Coordinator. This is an excellent entry-level role for someone eager to learn, grow, and build a career within Sales, Catering, and Events at a landmark Hilton property. What will I be doing? In this role, the primary focus is supporting the Group, Business Travel, and Leisure Sales teams with on-property service and site inspections. The individual will work closely with the management team and play a key role in facilitating site inspections, group client walk-ins, and other guest and client needs while on property. Specifically, you will: * Serve as primary liaison between Sales department and hotel departments * Attend property meetings to ensure open and timely communication is maintained between hotel and Sales teams * Review and report on Sales productivity highlights on a regular basis * Coordinate on-property site inspections for Sales Managers * Become an expert of hotel meetings space, room setup types, room capacities, guest room types, food menus, and F&B outlets * Facilitate site inspections and walk-in visits * Coordinate and execute special request for customers and Sales managers, including VIP arrivals and amenities * Support the Catering, Events, and Reservations teams in an administrative capacity What are we looking for? * 1 year hotel experience * Guest facing experience * Teamwork, working with offsite remote team - as you will need to travel to Palmer House * ADA requirements - A lot of walking * Microsoft Office Required - Outlook/word Shift Pattern: Flexible scheduling based off client sites and business demands The estimated hourly rate range is $23.00 to $25.00 and it is based on applicable and specialized experience and location. The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Medical Insurance Coverage - for you and your family * Best-in-Class Paid Time Off (PTO) * Complimentary Meals in the Team Member Restaurant * Complimentary Access to the Hotel Athletic Club * Go Hilton Hotel Discount program: 100 nights of discounted hotel stays * Mental health resources including Employee Assistance Program, subject to eligibility * Parental leave to support new parents * 401K plan and company match * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Continuing Education opportunities * Career growth and development * Recognition and rewards programs
    $23-25 hourly 6d ago
  • Manager, Customer Engagement - Owned Channel Go-To-Market

    McDonald's 4.4company rating

    Chicago, IL job

    : McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. Department Overview The Go-To-Market (GTM) function within the Owned Channel team is responsible for holistic owned channel planning & execution of promotional content across Retail, App, CRM (Email/Push) & Dotcom channels. This team ensures alignment with business priorities, leverages customer data, and delivers seamless, personalized experiences to drive customer engagement and business growth. Duties + Lead owned-channel strategy for assigned campaigns. Includes promotional content for retail, in-app, CRM (email & push), & .com. Key campaign stakeholder responsible for internal marketing team collaboration, agency management, cross-functional leadership, and test & learn implementation + Decision-maker on campaign support for owned channels, inclusive of element/asset recommendations & optimizations based on owned channel strategies + Primary owned channel contact as part of campaign SQUAD. This includes ownership of internal & leadership presentations, contingency & scenario planning, owned agency oversight and communication, and field inquiries related to owned channel support. + Responsible for campaign budget management & ensuring project stays within scope + Ongoing collaboration with Lifecycle/MarTech pillar as we adjust to an audience-led CRM strategy + Partner with CI on test & learn opportunities within the Retail space Qualifications + Bachelor's degree in Marketing, Business, or related field (MBA preferred). + 5+ years of experience in digital marketing, CRM, or related disciplines. + Proven ability to manage cross-functional teams and complex projects. + Experience with digital campaign planning, execution, and measurement. + Strong communication, stakeholder management, and organizational skills Compensation Bonus Eligible: Yes Long - Term Incentive: Yes Benefits Eligible:Yes Salary Range $107,684 - $161,526 Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 2835
    $107.7k-161.5k yearly 7d ago
  • Executive Chef - President Abraham Lincoln Springfield, DoubleTree by Hilton

    Hilton 4.5company rating

    Springfield, IL job

    Step into a storied destination as the **Executive Chef** at **DoubleTree by Hilton - President Abraham Lincoln** , where history and hospitality come together in the heart of Springfield\. This is an exciting opportunity to lead the culinary vision for a landmark hotel known for its warm service, vibrant dining, and dynamic events\. Overseeing restaurants, banquets, and special functions, you'll have the creative freedom to craft inspired menus that honor classic American flavors while introducing fresh, modern touches\. If you're a passionate, hands\-on culinary leader ready to make your mark at an iconic property, we invite you to join the team at DoubleTree - President Abraham Lincoln\. **What will I be doing?** As Executive Chef, you would be responsible for directing and administering the planning, preparation, production and control of all culinary operations in the hotel continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Direct and oversee all culinary operations, to include, but not limited to, production of all hotel meals, food quality and presentation, compliance with all safety and sanitation standards and regulations, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability + Create and implement new menus and individual menu items for outlets based on current food trends and regional tastes in partnership with Director of Food and Beverage + Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly + Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards + Perform general management duties including, but not limited to, systems management, budget and forecasting, report generation, department management and meeting participation and facilitation + Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward + Recruit, interview and train team members **What are we looking for?** Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry\. Today, Hilton Worldwide remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: **H** Hospitality \- We're passionate about delivering exceptional guest experiences\. **I** Integrity \- We do the right thing, all the time\. **L** Leadership \- We're leaders in our industry and in our communities\. **T** Teamwork \- We're team players in everything we do\. **O** Ownership \- We're the owners of our actions and decisions\. **N** Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members: + Living the Values + Quality + Productivity + Dependability + Customer Focus + Teamwork + Adaptability **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the World \(*********************************************************************************************** support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _ for you and your family _ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + 401K plan and company match to help save for your retirement + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + Career growth and development + Recognition and rewards programs **Job:** _Culinary_ **Title:** _Executive Chef \- President Abraham Lincoln Springfield, DoubleTree by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C74N_ **EOE/AA/Disabled/Veterans**
    $52k-70k yearly est. 22d ago
  • Director of Housekeeping - President Abraham Lincoln Springfield, a DoubleTree by Hilton

    Hilton 4.5company rating

    Springfield, IL job

    Are you an inspiring leader with a dedication to hospitality and a passion for maintaining impeccable standards? President Abraham Lincoln Springfield \- a DoubleTree by Hilton Hotel \(*************************************************************************************** , is seeking an experienced **Director of Housekeeping** to join a supported Rooms Division leadership team and lead the continued stabilization and growth of our housekeeping operation\. This is a hands\-on leadership opportunity for a proven housekeeping leader who enjoys building teams, creating structure, and partnering closely with executive leadership\. Our 310\-room, full\-service hotel includes extensive public space and meeting facilities\. This role works in close partnership with the Director of Rooms and Assistant Director of Rooms, ensuring shared accountability, coverage, and alignment across Housekeeping and Front Office operations\. We welcome out\-of\-state applicants who are ready to bring their expertise, energy, and passion for excellence to our team\! For more information, please visit: + President Abraham Lincoln Springfield DoubleTree Hotel \(hilton\.com\) \(*************************************************************************************** + President Abraham Lincoln Springfield \- a Doubletree by Hilton Hotel | Facebook **What will I be doing?** As **Director of Housekeeping** you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards + Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation + Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward + Recruit, interview and train team members + Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations + Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments + Partner daily with the Director and Assistant Director of Rooms to manage room readiness and priorities\. Pay Rate: The annual salary range for this role is $60,000 \- $73,000\. \#LI\-JG1 **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **The Benefits** - Hilton is proud to have an award\-winning workplace culture ranking **\#2 Best Company To Work For in the U\.S\.** We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\. Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _ for you and your family _ + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Parental leave to support new parents + 401K plan and company match to help save for your retirement + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + **Debt\-free education** : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications\* + Career growth and development **Job:** _Housekeeping and Laundry_ **Title:** _Director of Housekeeping \- President Abraham Lincoln Springfield, a DoubleTree by Hilton_ **Location:** _null_ **Requisition ID:** _HOT0C6L4_ **EOE/AA/Disabled/Veterans**
    $60k-73k yearly 35d ago
  • Full Time Customer Care - Evenings/Weekends - Grantham (Bridge End Road)

    McDonald's Uk 4.4company rating

    Lincolnshire, IL job

    To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Evenings and Late Nights . Please only apply if you are able to meet these requirements. McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, youve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and youll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Quite simply, you'll be working in our fast moving, high energy environment and were looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued. Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more. . . .
    $28k-38k yearly est. 9d ago
  • Manager, Tech Deployment

    McDonald's 4.4company rating

    Chicago, IL job

    : McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. McDonald's Global Technology is here to power tomorrow's feel-good moments. That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. Check out the McDonald's Global Technology Technical Blog (******************************************** to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Department Overview This role presents an exciting opportunity to join McDonald's high-performing Readiness & Deployment Technology Team within Global Technology Infrastructure & Operations (GTIO), where you will manage the seamless and well-communicated deployment of restaurant technology across regional markets. As the Technology R&D Manager you will be responsible for planning, communicating and aligning technology readiness and deployment initiatives within your assigned regions/markets. Collaborating closely with technology leads and cross-functional partners, you will develop, communicate, and help present deployment plans that are consistent and scalable across global markets. You will be instrumental in ensuring the effective and consistent execution of digital and technology solutions. You will also be responsible for maintaining and evolving the Global Playbooks, ensuring they reflect lessons learned and standard processes. Additionally, you will manage deployment roadmaps and provide clear progress updates tied to specific dates, using strong project and program management capabilities alongside excellent communication skills. As part of the Readiness and Deployment team, you will: + Lead market readiness, mobilization, and pilot deployments from discovery through execution + Establish and maintain governance routines and partner priorities + Capture key findings and update the global process playbook + Manage deployment plans using Jira and PowerPoint + Ensure readiness for a high velocity of markets annually Accountabilities & Responsibilities Program Delivery & Governance + Oversee all delivery activities within assigned workstream(s), ensuring full scope completion on time, within budget, and in alignment with defined objectives. + Handle partner concerns related to project delivery risks and issues, driving timely resolution and mitigation plans. + Maintain and establish governance structures, meeting cadences, and partner engagement routines to ensure accountability and transparency. + Manage and update pilot delivery plans, readiness trackers, and progress dashboards within Jira or equivalent tools. Market Readiness & Deployment + Manage and coordinate market and regional technology mobilization, discovery, and implementation activities-occasional Global travel may be required. + Manage successful completion and closure of Market Readiness Assessments, Technical Questionnaires, reviewing driving gap closure activities. + Coordinate go/no-go readiness assessments, including checklists, risk mitigation, and entry/exit criteria validation. + Support Market onboarding and education to build awareness, capability, and adoption of the Edge program. + Capture and maintain market findings and effective methods within the global process playbook to drive consistency and scalability. Partner Engagement & Alignment + Facilitate engagement, communication, and collaboration across Global Technology and regional business markets. + Facilitate decision-making forums to enable effective governance and timely resolutions. + Maintain ongoing interlocks with key workstreams and communicate progress, dependencies, and risks to leadership. Continuous Improvement + Find opportunities to refine ways of working, collaboration models, and delivery practices across Edge teams and partners. + Support data-driven insights and reporting to highlight progress, blockers, and impact. + Contribute to building and maintaining the Edge global playbook and readiness frameworks. Qualifications + 5 plus years of experience in project or program management, preferably within global, cross-functional, or technical environments. + Bachelor's degree in Business, Information Technology, Project Management, or a related field, or equivalent experience, required + Proven experience leading multiple concurrent workstreams across complex, matrixed organizations. + Strong understanding of technology mobilization, market readiness, and deployment frameworks. + Demonstrated success managing budgets, timelines, and scope to achieve measurable results. Technical & Professional Skills + Proficiency with Jira, Confluence, Smartsheet, Microsoft Project, or similar project tracking tools. + Strong skills in risk management, issue resolution, and partner communication at both operational and executive levels. + Exceptional communication, presentation, and interpersonal skills. + Analytical and thorough, with a strong focus on process improvement, documentation, and knowledge sharing. + Comfortable working in a fast-paced, ambiguous environment that balances strategic direction with hands-on delivery execution. Compensation Bonus Eligible: Yes Long - Term Incentive: Yes Benefits Eligible: Yes Salary Range The expected salary range for this role is $127,332.00 - $159,165.00 per year The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors. Additional Information: Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan. McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact ************************. Reasonable accommodations will be determined on a case-by-case basis. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment. Requsition ID: 2447
    $127.3k-159.2k yearly 56d ago
  • 4am Janitor/Grounds Keeper needed.

    McDonald's 4.4company rating

    Arcola, IL job

    Why Work at McDonalds? + Work Today, Get Paid Tomorrow. + Paid Time Off + $2,500 in Tuition Assistance + Flexible Schedules + Advancement Opportunities + The Restaurant Janitor assists management in achieving and maintaining outstanding interior and exterior restaurant cleanliness and maintaining restaurant equipment. As a member of the Maintenance Team, your restaurant will support you with the tools and training needed to succeed. The Restaurant Janitor's responsibilities may include, but are not limited to: + Filtering oil fryers daily, Maintaining outside grounds, Dining room/Playland + Clean equipment, inside and outside windows, stock rooms and restrooms + Unload delivery truck 2 times a week, Take out and empty trash + Change light bulbs, Clean HVAC/Exhaust units and roof of debris + Other duties as assigned by Management Job Types: Full-time, Part-time Requsition ID: PDX_MC_586A4FCB-F65B-41E6-8B23-DA54E4F87289_73940 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $21k-28k yearly est. 60d+ ago
  • Drive Thru Ambassador - Lansing

    Goodwill Industries Group 3.7company rating

    Lansing, IL job

    Job Objective: To provide exceptional customer service by efficiently receiving, sorting, and pricing donations while maintaining a friendly and organized donation area. Assist donors with unloading items, express appreciation, and support smooth operations in a fast-paced retail environment . This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Essential Job Functions: Greet donors warmly, provide assistance with unloading donations, and express appreciation to create a positive and welcoming experience. Receive, inspect, sort, and price donated items efficiently while following established guidelines to ensure quality, appropriate categorization, and readiness for resale. Follow all safety protocols and procedures to maintain a secure work environment, properly handling donations to prevent damage, accidents, or injuries. Keep the donation area clean, organized, and free of hazards, ensuring an efficient workflow and a professional appearance. Accurately document donation intake, maintain records as required, and report any discrepancies or concerns to management. Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow. Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment. Other duties as assigned by supervisor. Qualifications Required Education and Skills: Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience. Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions. Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines. Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items. Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment. Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization. Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors. Qualifications: Authorized to work in the United States. Flexible availability. Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs. Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
    $20k-27k yearly est. 11d ago
  • Senior Event Manager - Hilton Chicago

    Hilton 4.5company rating

    Chicago, IL job

    EOE/AA/Disabled/Veterans The Benefits The estimated annual salary for this role is between $73,000 and $78,000 and is based on applicable and specialized experience and location. This role also has the opportunity for quarterly team bonus incentive Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Best-in-Class Paid Time Off (PTO) Complimentary Meals in the Team Member Restaurant Complimentary Access to the Hotel Athletic Club Go Hilton travel program\: 100 nights of discounted travel Mental health resources including Employee Assistance Program, subject to eligibility Parental leave to support new parent 401K plan and company match Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Continuing Education opportunities Career growth and development Recognition and rewards programs The Hilton Chicago is excited to welcome a Senior Event Manager to the team to oversee and service large-scale groups for our iconic property! This is an incredible opportunity to create unforgettable experiences at one of Chicago's most legendary hotels-home to the city's largest event and meeting space. We're seeking a candidate with 4+ years of event experience within a mid- to large-size hotel, a strong understanding of hotel event operations, and a passion for delivering exceptional guest experiences. The ideal person is a proactive leader, a creative problem-solver, and someone who thrives in a collaborative, high-energy environment. Join a fun, supportive team and work alongside some of the best leaders in the industry. Position Statement As Senior Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Position Summary As a Team Member in this role, you will be responsible to: To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary #LI-JW1
    $73k-78k yearly Auto-Apply 58d ago
  • Banquet Server (Part Time)- President Abraham Lincoln Springfield - A DoubleTree by Hilton Hotel

    Hilton 4.5company rating

    Springfield, IL job

    The President Abraham Lincoln Springfield \- a DoubleTree by Hilton Hotel is looking for a Server \(on\-Call\) to join their team\! This 310 room property is located just a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library\. Illinois State Museum, Knights Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes' drive away\. On\-Call rotating schedules, starting as early as 5:00 a\.m\. Weekends and holidays required\. \*Hours vary based on Banquet event needs\* **Pay Rate:** $15\.00 per hour **The Benefits:** + Access to your pay when you need it through DailyPay + Medical Insurance Coverage \- for you and your family + Mental Health Resources + Best\-in\-Class Paid Time Off \(PTO\) + The Go Hilton travel discount program + Supportive parental leave + Matching 401\(k\) + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school com, literacy, professional certificates and more\) + Career growth and development + Team Member Resource Groups + Recognition and rewards programs \*Available benefits may vary depending upon property\-specific terms and conditions of employment\. **What will I be doing?** As a **Banquet Server** , you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Set banquet tables to meet function specifications + Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments + Ensure menu knowledge + Remove china, glassware, silverware, etc\. from tables at the conclusion of the meal period and deliver to the stewarding area + Ensure guest satisfaction throughout the meal service + Respond to guest requests in a friendly, timely, and efficient manner + Assist fellow team members and other departments wherever necessary to maintain positive working relationships + Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\. **What are we looking for?** Since being founded in 1919, **Hilton** has been a leader in the hospitality industry\. Today, **Hilton** remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** **Hilton** is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, **Hilton** has offered business and leisure travelers the finest in accommodations, service, amenities and value\. **Hilton** is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _Banquet Server \(Part Time\)\- President Abraham Lincoln Springfield \- A DoubleTree by Hilton Hotel_ **Location:** _null_ **Requisition ID:** _HOT0C8LP_ **EOE/AA/Disabled/Veterans**
    $15 hourly 5d ago
  • Director of Food and Beverage - Hilton Chicago

    Hilton 4.5company rating

    Chicago, IL job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development Recognition and rewards programs The estimated annual salary for this role is between $170,000 and $190,000 and is based on applicable and specialized experience and location. Additionally, this role is eligible for an annual bonus, subject to Hilton's applicable bonus plan guidelines. EOE/AA/Disabled/Veterans Hilton Chicago is seeking a dynamic leader to join their team as the Director of Food and Beverage . Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, the hotel has been meticulously redesigned and restored in a way that preserves the magnificence of its early 20th Century style while incorporating all of the 21st Century conveniences our guests expect. With 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and 3 food and beverage outlets, this opportunity is the next step to grow you career. Click here to learn more\: Hilton Chicago The ideal candidate will be an innovative leader, able to build processes and procedures while providing mentorship to the team. Experience with bars, restaurants, and events, union team members, and change management along with 4-5 years of assistant or director level experience will round out our next Director of Food and Beverage . Come join us! What will I be doing? Plan and direct the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments including all food and beverage outlets and banquets. Monitor and, when necessary, develop and implement schedules for the operation of all restaurants and bars to achieve a profitable result. Implement effective controls of food, beverage and labor costs among all sub departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses. Assist the departmental managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotions. Maximize food and beverage department profitability. Regularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes. Investigate and resolve food quality and service complaints. Develop, along with assistance from department heads, operating tools necessary and incidental to modern management principles such as budgeting, forecasting, purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc. Ensure compliance with all Hilton policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations. Hire, train, supervise, develop, discipline and counsel all food and beverage management team members according to Hilton policies and procedures. Participate in the development of the annual budget; develop short and long term financial operating plans. Attend mandatory meetings including divisional meetings, executive meetings, staff meetings, etc. Operate traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook. What are we looking for? The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction. Ability to walk, stand, and/or bend continuously to perform essential job functions. Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems. Ability to work under pressure and deal with stressful situations during busy periods. Ability to access and accurately input information using a moderately complex computer system.
    $64k-85k yearly est. Auto-Apply 12d ago
  • Night Auditor

    Hilton 4.5company rating

    Matteson, IL job

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Co Manager

    Wendy's 4.3company rating

    Decatur, IL job

    Decatur, IN Statement of Purpose: The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction. ACCOUNTABILITIES: Sales and Profits 1.Builds sales by promoting customer satisfaction. 2.Manages costs by monitoring crew prep, production, and procedures execution. 3.Tracks waste levels by using established procedures and monitoring crew position procedures. 4.Communicates to unit manager any problems in sales and profit related to shift management. 5.Assists unit manager in executing store sales and profits plan as defined. 6.Monitors food costs to eliminate waste and theft. Staffing 1.Hires, trains and terminates crew members to ensure adequate coverage. 2.Utilizes W.O.T.C. 3.Monitors crew turnover rate and causes; makes recommendations to the unit manager. Quality 1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line. 2.Monitors product quality by managing crew performance and providing feedback. Service 1.Takes service times and determines efficiency. 2.Trains crew to respond promptly to customer needs. 3.Trains crew in customer courtesy. 4.Takes corrective action with crew to improve service times. 5.Trains crew to solicit feedback to determine customer satisfaction. 6.Establishes and communicates daily S.O.S. goals. Cleanliness 1.Trains crew to maintain store cleanliness during shift. 2.Follows store cleaning plan. 3.Directs crew to correct cleaning deficiencies. Training 1.Trains crew in new products. 2.Assists unit manager in training new assistant managers in training. 3.Trains crew using the Crew Orientation and Training process. 4.Trains new crew in initial position skills. 5.Cross-trains crew as necessary for efficient coverage of positions during shifts. 6.Recognizes high-performing crewmembers to unit manager. Controls 1.Follows flowcharts to ensure crew is meeting prep and production goals. 2.Monitors inventory levels to ensure product availability. 3.Maintains security of cash, product and equipment during shifts. 4.Follows store priorities set by the unit manager. 5.Follows store plan set by the unit manager. 6.Ensures proper execution of standards and procedures when managing shifts. 7.Manages shift to Q.S.C. level of 80% or better. 8.Takes appropriate action when problems are anticipated or identified. Policies and Procedures 1.Follows procedures outlined in the Operations manual. 2.Maintains safe working conditions in store as outlined in company policies and procedures. 3.Follows company policy for cash control. 4.Reports accidents promptly and accurately. 5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors. 6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist. Administration 1.Performs administrative duties as required by the unit manager. 2.Writes crew schedule to meet plans and objectives of unit manager. 3.Complies with company standards for crew benefits if applicable. Maintenance 1.Follows Preventative Maintenance Program. 2.Trains and monitors crew to maintain equipment. 3.Follows procedures for reporting maintenance problems; tracks progress to completion. Employee Relations 1.Uses consistent practices in managing performance problems with crew. 2.Manages crew in a manner which maximizes retention. 3.Follows grievance process when crew members bring problems to Co-Manager's attention. 4.Executes plans to reduce crew turnover. 5.Provides consistent crew communication. 6.Provides priorities and task assignments to crew to accomplish store goals. 7.Mentors crewmembers who express interest in leadership positions. 8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation. Performance Management 1.Takes appropriate corrective action in response to performance problems of crew. 2.Conducts crew performance reviews on a timely basis. EMPLOYMENT STANDARDS: Knowledge 1. Wendy's operating systems and procedures. 2. Wendy's policies and procedures related to job responsibilities. 3. Supervisory practices. 4. Interviewing practices. 5. Crew orientation and training program. Education 1. College degree or equivalent experience in operations. Experience 1. 1 year of line operations experience in the restaurant industry. 2. Must be able to perform all restaurant operations positions/functions Other 1. The Co-Manager job requires standing for long periods of time without a break. 2. The Co-Manager job requires being able to meet the requirements of all subordinate positions. 3. Must possess valid drivers license. 4. Entering and leaving vehicle multiple times 5. Physical inspections of all areas of restaurant 6. Lifting up to 50 lbs 7. Move and inspect all supplies in restaurant 8. Work in hot and cold environments (restaurant, cooler, freezer)
    $36k-49k yearly est. Auto-Apply 60d+ ago
  • Senior Sales Manager - Hiltons of Chicago

    Hilton 4.5company rating

    Chicago, IL job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans The Hilton of Chicago Cluster is seeking a Senior Sales Manager to join their dynamic cluster to handle groups of 101-3,999 guest rooms on peak along with meeting space and F & B. Embrace the opportunity to drive sales for three iconic hotels located in downtown Chicago. Become a part of our team, showcasing our award-winning brand and securing bookings for remarkable groups. The annual salary range for this role is $110,000+ and is based on experience The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Go Hilton travel discount program\: 100 nights of discounted travel per calendar year 401(k) plan Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Ideal Candidate would have the following: Minimum of two years of hotel group sales experience within large, big box hotel of 500+ rooms and 40,000 sq. feet + of convention space - Positive attitude and good communication skills Understanding of hotel sells and demonstrates a hunger to grow, but also a collaborator Comfortable speaking directly to decision makers & strong critical thinking skills Passion for sales and for achieving targets and objectives It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Familiarization with Delphi.fdc/Salesforce Experience within Hilton processes and programs What Will I Be Doing? A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. POSITION STATEMENT This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations\: Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-JW1
    $110k yearly Auto-Apply 22d ago
  • Front Office Supervisor - Hilton Orrington

    Hilton 4.5company rating

    Evanston, IL job

    A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check\-in and check\-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability + Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner + Support and assist team members in handling guest inquiries and requests and in resolving guest complaints + Schedule, assign daily work, lead pre\-shift meetings, inform and train team members + Monitor, observe and assist in evaluating team member performance + Monitor lobby traffic and adjust staffing accordingly **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Front Office Supervisor \- Hilton Orrington_ **Location:** _null_ **Requisition ID:** _HOT0C15Y_ **EOE/AA/Disabled/Veterans**
    $30k-38k yearly est. 60d+ ago
  • Late Night Team Member

    Wendy's 4.3company rating

    Marion, IL job

    Why Wendy's Crew employees provide a level of customer service that exceeds our customer's expectations. This includes making and serving great tasting products in a friendly and courteous environment every single day. Wendy's Crew: Greet each guest with a smile and a warm welcome Can multi-task and doesn't wait to be told what to do Understand what it takes to get the job done right Learn from experience, as well as from those who have experience Work well in a Team environment to get things done collectively This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. What you can expect Wendy's is an employer who is able to meet the modern needs of today's worker. Employee benefits include: * Flexible Scheduling * 401(k) * Employee Meal Discounts * Daily Pay (Work today, get paid tomorrow!) * Advancement Opportunities With A Growing Company This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Visit ************************************************* to apply Apply in person: TEXT 0108020 to 31063
    $22k-28k yearly est. 60d+ ago

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