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  • Dispatcher - Columbus

    Summit Materials 4.4company rating

    Pipeline dispatcher job in Columbus, OH

    Title: Dispatcher location: Columbus, Ga dispatch office (work from office full-time 5 days a week) The role of a Dispatcher is to ensure responsibility for compiling orders, scheduling deliveries and drivers, and providing customer service. Pay is dependent upon experience and will be discussed during the consideration process. Role & Responsibilities Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations Able to remain calm and decisive in a potentially high stress/fast-paced work environment Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers Must be familiar with our delivery areas and must be able to assist drivers in finding job sites Must be able to determine travel time to jobs and best plant locations to service the job Accurately and promptly input orders to customer specifications for delivery Review and verify accurate delivery and product information on orders prior to delivery Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days Daily review of Driver timecards, delivery time reports and time entry/ tracking Qualifications: A minimum of 3 years customer service experience preferred High School diploma or general education degree (GED) required Prior dispatch experience, tracking and scheduling is preferred Bi-Lingual (Spanish/English) will be highly looked upon Computer Skills: typing skills, internet navigation Benefits Consistent work, with a work/life balance Paid Holidays Paid Time Off 401(k) Plan w/ employer match contribution Medical / Dental / Vision plan offered Life Insurance - Company Paid Short-term / Long-term Disability Insurance - Company Paid Get Hired What to Expect During our Hiring Process Background Check Motor Vehicle Record Check 5-Panel Drug Screen Fit for Duty Baseline Physical (if applicable) A great team to support you throughout your career with Summit Materials companies! Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now! Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials. At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.
    $28k-35k yearly est. 15d ago
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  • Remote Dispatcher for a Moving and Logistics Business

    Ready Roles

    Remote pipeline dispatcher job

    At Ready Roles, we don't just fill positions-we build lasting, impactful careers. As a Remote Dispatcher, you will play a key role in coordinating daily moving operations, optimizing fleet efficiency, and ensuring seamless communication between leadership, field teams, and clients. This role requires an organized, proactive problem solver who can manage schedules, dispatch resources, track job progress, and handle real-time operational challenges. You will be responsible for ensuring on-time job completion, driver compliance, and customer satisfaction while maintaining fleet performance and task resolution efficiency. If you thrive in a fast-paced, logistics-driven environment, where your decision-making directly impacts operational success, this is the role for you! Why Join Ready Roles? A Career Path, Not Just a Job: This isn't a stepping-stone; it's a role designed for long-term growth. We're looking for candidates who are eager to build a stable career with a supportive company that invests in their future. Independence and Opportunity to Lead: Our clients want self-driven assistants who identify opportunities for improvement, find ways to make the business run smoothly, and drive the organization forward without needing to be told what to do. You'll actively manage the business owner's schedule and push organizational goals, not just your own tasks. Respectful, Growth-Focused Clients: We only partner with clients who value stability and respect for their team. As a Ready Role, you'll work with a business owner who is committed to your success and who shares a long-term vision for growth. Key Responsibilities: 1. Scheduling, Dispatching & Resource Allocation Manage daily schedules and job assignments, ensuring all resources are allocated efficiently. Collaborate with leadership and operations teams to adjust schedules based on shifting priorities or resource availability. Monitor task completion in real-time, addressing delays or challenges as they arise. Optimize mover and fleet utilization to reduce downtime and inefficiencies. 2. Fleet Monitoring & Driver Compliance Track driver behavior, idle times, route deviations, and log compliance, escalating violations when necessary. Prepare weekly fleet performance reports, identifying trends and providing actionable insights. Ensure DOT compliance and company policies are followed regarding driver logs, vehicle inspections, and fleet utilization. 3. Customer Coordination & Satisfaction Handle mid-move inquiries, schedule updates, and real-time customer issues to ensure timely resolutions. Track and address recurring client concerns, providing feedback to leadership for continuous improvement. Proactively communicate last-minute schedule changes with clients to enhance customer satisfaction. 4. Move Close-Outs & Quality Control Ensure move close-outs are submitted accurately within 20 minutes of job completion. Address substandard service outcomes immediately, escalating unresolved issues to leadership. Document patterns in close-out issues and provide insights for operational improvements. 5. Real-Time Communication & Emergency Handling Act as the primary point of contact for field teams, resolving on-the-ground challenges promptly. Respond to high-priority escalations with timely intervention and detailed documentation. Manage last-minute route changes to avoid delays and ensure smooth job execution. 6. Hotel Reservations & Logistics Support Arrange cost-effective accommodations for drivers when necessary, ensuring timely booking confirmations. Address emergency booking needs promptly and adjust schedules when required. 7. Task Management & Reporting Maintain detailed dispatch logs, tracking escalations, task progress, and resolutions. Provide daily summary reports with key operational insights, wins, and challenges. Collaborate with leadership to optimize dispatch strategies and implement solutions for recurring operational issues. 8. Technology & Dispatch Tools Management Utilize SmartMoving, DispatchTrack, Google Suite, Dialpad, Slack, and other dispatch tools to manage schedules and track progress. Monitor real-time driver performance using GPS tracking systems and escalate inefficiencies as needed. What We're Looking For: Proven experience in dispatching, logistics coordination, or fleet management. Strong problem-solving and decision-making skills - ability to think on your feet and resolve real-time challenges. Highly organized & detail-oriented - ability to track multiple moving parts, ensure compliance, and minimize operational disruptions. Proficiency with dispatching software - experience with SmartMoving, DispatchTrack, GPS tracking, or similar logistics tools is preferred. Exceptional communication skills - ability to coordinate with drivers, operations teams, and customers professionally and efficiently. Self-Driven, Proactive Mindset - This role is for someone who naturally takes the initiative and actively finds ways to contribute. You'll be expected to add value without waiting for instructions and to be a driving force for the business. Commitment to Long-Term Growth - Ready Roles is built on loyalty and stability. We're looking for someone who values a long-term commitment, seeks stability, and is motivated to build a future with us and the business owner they support. Aligned with Our Values - Ready Roles believes in accountability, respect, and integrity. We're looking for someone who takes ownership of their work, consistently shows up with purpose, and is eager to create a lasting impact. Qualifications: Leadership Potential and Vision: Prior experience managing remote tasks or supporting a business owner is a plus, but we're most interested in candidates ready to take ownership, lead by example, and actively shape the future of their role. Resourceful and Solution-Oriented: You'll look for ways to make the business owner's day-to-day run smoothly, identifying gaps, solving problems, and proactively contributing to long-term growth. Strong Communication Skills: Excellent written and verbal communication skills to maintain consistent, professional interactions with the business owner, team members, and clients. Growth-Minded and Self-Motivated: If you're looking for a career where you can make an impact and build something lasting, Ready Roles is the place for you. This role is designed for someone who sees this as more than just a job-a chance to lead, grow, and secure their future. What You Can Expect from Ready Roles: Clear Growth Path and Scalable Compensation: As the business grows and you take on additional responsibilities, the business owner is committed to scaling your compensation. This means your role and pay will increase as the team expands and your impact grows. Supportive, Stable Environment: Ready Roles partners with respectful, growth-focused clients who are committed to creating a positive, long-term working relationship with you. Our goal is to set you up for success so that you can help the business owner achieve their vision. Training and Development: Continuous learning and access to resources that help you become an indispensable part of the client's team. Our onboarding process and ongoing support ensure you have the foundation needed to succeed and grow. Why Our Clients Depend on Us Our clients are ambitious business owners who trust Ready Roles to help them grow and succeed. They count on a reliable, proactive partner who can stay one step ahead, push organizational goals, and add lasting value. We're looking for someone who is motivated by the opportunity to build, lead, and grow, and who values the chance to make a true difference in a business owner's life. Apply Today If you're ready to commit, lead, and build a career with purpose, stability, and growth, we'd love to hear from you. Apply today to join Ready Roles and start building a future where your work drives real impact, stability, and lasting success.
    $27k-36k yearly est. 60d+ ago
  • Assistant Dispatcher

    Maxim Crane 4.1company rating

    Pipeline dispatcher job in Urbancrest, OH

    Purpose This position is designed so that the Assistant Dispatcher gains training and hands-on experience across the full range and scope of the duties and responsibilities of the branch Dispatcher, in doing this they follow established company policies and procedures. The Assistant Dispatcher is responsible for assisting the Dispatcher in coordinating, scheduling, assigning labor and equipment, and performing other administrative duties to ensure equipment reaches our customers in a timely manner. They may also on occasion, for short periods, perform the duties of the Dispatcher. Duties and Responsibilities Draw bars assigning cranes, trucks, and employees to all jobs the day before to provide an accurate daily activity spread sheet. Process all new hires and assist in maintaining training database and assist in badging. Evaluates, processes, and transmits information, instructions, and permits. Monitors weather activity and evaluate how to proceed based on weather-related regulations and policies Prepares daily dispatch reports and determine schedules. Coordinate with billing to ensure rates and job tickets are submitted accurately and timely. Works with the Compliance Specialist to ensure Maxim operates in accordance with DOT and other regulations. Assists in the creation of appropriate maps and direction charts to assure compliance with applicable permit laws Assists in the dispatch of labor and equipment, also maintains communication with operators and drivers. Communicates with local unions timely to ensure customer orders are filled and satisfied. Checks that inspections have been completed and are correctly filed; refers any discrepancies and service issues to service. Performs weekly spot checks on rigging stock for cranes and warehouse stock. Checks to ensure all items needed in the JDS are ready for the operator to perform the job. Reviews ELD compliance for cranes assigned to that branch Performs other duties as assigned or required. What are the perks? We are proud to offer day one eligibility for medical, dental and vision plans. We also offer paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period. Maxim has other great offerings including life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short-term and long-term disability, plus employee discounts. Additionally, we provide opportunities to expand your skillset and knowledge base. Why Maxim? Our work impacts our local communities, helping transform where people live, work and play. You'll be a part of some of the biggest, most high-profile construction sites across the country and have the opportunity to support our coast-to-coast team across 60 branches in the United States. Minimum Requirements Education: High School diploma or GED Associate or Technical degree preferred Experience: 3+ years' prior experience as an equipment operator, driver, or in an administrative support role. Prior transportation and/or heavy equipment experience is preferred Skills and Knowledge: Moderate level communication skills, must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Also must be able to effectively present information in one-on-one and in small group situations to other employees Advanced level attention to detail Moderate level PC skills, including proficiency in MS applications, especially Word, Excel, and Powerpoint. Advanced ability to problem resolve and make sound decisions during high pressure situations Expert multitasker with ability to meet deadlines Additional Requirements Will be required to step in for Lead Dispatcher as requested, directed or assigned Language Skills: Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in a typical office setting. Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.
    $28k-35k yearly est. 16h ago
  • Parts Dispatcher

    Ricart Automotive 4.1company rating

    Pipeline dispatcher job in Columbus, OH

    The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service. Key Competencies Communication Attention to detail Customer Service Knowledge of automotive parts Problem solving Organization Safety awareness Responsibilities Scheduling and Dispatching: Plan and optimize delivery routes for parts drivers Assign deliveries to drivers based on location, time, and customer needs Monitor delivery progress and make adjustments as needed Communicate with drivers regarding route changes, delays, and other relevant information Parts Management: Ensure accurate and timely pulling of parts for delivery orders Maintain accurate delivery logs and records Assist with checking in stock orders and stocking products on the shelves Customer Service: Communicate with customers regarding delivery schedules, delays, and other inquiries Resolve customer issues and concerns related to deliveries Driver Management: Responsible for the scheduling delivery drivers Ensure drivers adhere to company policies and safety regulations Address any issues or concerns raised by drivers Requirements High school diploma or equivalent required 1-2 years experience in an automotive parts department or related field Attention to detail and accuracy crucial Excellent communication, organizational skills Basic math skills and the ability to understand quantities and inventory levels Knowledge inventory management systems and delivery logistics Safety awareness Ricart Automotive is an equal opportunity employer.
    $27k-34k yearly est. Auto-Apply 6d ago
  • Dispatcher

    Guardian Pharmacy 4.4company rating

    Pipeline dispatcher job in Columbus, OH

    Columbus, Ohio, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Columbus, LLC, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Columbus, OH. Why Guardian Pharmacy of Columbus? We're reimagining medication management and transforming care. Who We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Pay Range: $15.20 - $22.80 per hour DOE Schedule: Monday - Friday, 11:30 am - 7:00 pm Work assigned routes with time sensitive delivery requirements. Ensure all deliveries are accurate and timely. Comply with Federal and Company privacy regulations regarding safeguarding of patient information. Attributes Required: • Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy • Strategy and Planning - ability to think ahead, plan and manage time efficiently • Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level • Team Oriented - ability to work effectively and collaboratively with all team members ESSENTIAL JOB FUNCTIONS (include the following): Scan prescriptions into totes to ensure proper totting of product Check totes for assigned facilities to ensure order is complete prior to departure Monitor workflow and assist with staff scheduling and assignments Coordinate delivery preparation to ensure order is complete prior to departure Support delivery drivers to deliver correct patient medications to facilities in a timely manner Complete all paperwork/filing requirements accurately at the end of each work shift Present a pleasant and respectful demeanor to all clients at all times Follow instructions precisely related to patient privacy rules Work with other team members as needed in special circumstances; be flexible as needed Other essential functions and duties may be assigned as needed EDUCATION AND/OR CERTIFICATIONS High School Diploma or GED required Pharmacy Technician license/certification/registration (per state requirements), preferred (or willing to obtain) Valid driver's license and clean driving record SKILLS AND QUALIFICATIONS: 1+ years of related experience (advanced degree may substitute for experience) Ability to work independently and deliver to deadlines Ability to solve problems with minimal direction Great attention to detail and accuracy Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines Quality minded; motivated to seek out errors and inquire when something appears inaccurate ATTRIBUTES REQUIRED: Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy Strategy and Planning - ability to think ahead, plan and manage time efficiently Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level Team Oriented - ability to work effectively and collaboratively with all team members LANGUAGE SKILLS: Ability to communicate clearly and concisely in verbal and written form Strong communication skills and a customer service attitude Must be able to frequently communicate with customers and/or with others about customer's requirements, complaints, and common inquiries. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the job. While performing the duties of this job, the employee is regularly required to communicate with others inside and outside the pharmacy, including the ability to express oneself and exchange information in what, at times, could be a stressful or high-pressure environment. The employee frequently is required to move about the office/pharmacy to access files, use office equipment, and to interact with others. The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places. Employee must be able to constantly operate computers, phones, and other office equipment. Employee must be able to bend, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Must be able to drive, including during non-daylight hours. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job. The noise level in the work environment is usually low to moderate. Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines. Requires travel by ground Ability to work flexible hours What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren't “cookie cutter.” That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.
    $15.2-22.8 hourly Auto-Apply 14d ago
  • Dispatcher

    Cb 4.2company rating

    Remote pipeline dispatcher job

    Replies within 24 hours Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for coordinating and organizing the movement of goods and people from one location to another. This involves routing and scheduling drivers and vehicles, tracking and monitoring shipments, maintaining communication with drivers and other stakeholders, solving problems as they arise, and keeping accurate records of transportation activities. Overall, the dispatcher plays a crucial role in ensuring the smooth and timely delivery of goods and people in the logistics industry. Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Responsibilities Routing and scheduling drivers, vehicles, and other resources to ensure timely delivery of goods or transportation of people. Must maintain constant communication with drivers and other stakeholders to ensure that everything is running smoothly and to address any issues that may arise. Must track and monitor the movement of goods or people to ensure that they are on schedule and to make adjustments if necessary. Must be able to quickly and effectively solve them, whether it's rerouting a driver to avoid traffic or finding an alternative transportation solution for a customer. Must maintain accurate records of all transportation activities, including schedules, routes, and delivery times. Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Microsoft Excel required ( intermediate level) Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure This is a remote position. Compensation: $15.00 - $22.00 per hour
    $15-22 hourly Auto-Apply 60d+ ago
  • Inside Sales Dispatcher

    Mr. Handyman 3.6company rating

    Remote pipeline dispatcher job

    As a Customer Service Representative / Inside Sales Dispatcher, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities: Receive incoming calls in professional and courteous manner Return customer calls, respond to customer complaints, and resolve issues Schedule services and dispatch technicians Perform marketing functions to sell additional work and earn business Perform administrative functions including data entry, payment processing, and supply inventory Perform other duties as needed which may include cross-training in related positions Job Requirements: Previous customer service and sales experience preferred Previous dispatcher experience is helpful Strong written and verbal communication skills Computer literate, with working knowledge of work processing, business software and spreadsheet applications Detail-oriented with strong data entry skills Team player who can work independently Benefits: Paid Vacations, Paid Holidays and Bonus Opportunities AvailableWe are actively interviewing for this position - Apply today and our hiring manager will follow-up!Proudly servicing: Anderson, Clemson, Greenville, Easley, Simpsonville, Pendleton, Central, Piedmont, Belton, Williamston, Six Mile, Powdersville, Sandy Springs, Berea, Liberty, Northlake, Hartwell, Starr, Iva, Seneca, Lake Keowee This is a remote position. Compensación: $16.00 - $18.00 per hour For over 20 years, Mr. Handyman franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future. Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Handyman franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $16-18 hourly Auto-Apply 60d+ ago
  • Dispatcher

    Guardian Fleet Services

    Pipeline dispatcher job in Columbus, OH

    Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Bilingual is a plus Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
    $29k-39k yearly est. 60d+ ago
  • Dispatcher

    Willscot

    Pipeline dispatcher job in Columbus, OH

    At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation. WHAT YOU'LL BE DOING: Environment, Health & Safety Conducts business in compliance with all Environmental Health & Safety Policies. Conducts periodic safety meetings as well as updating safety documents and logs. Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments. Ensures operating standards are conducted; supported by robust training and communication actions Supervisory Responsibilities Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate. This role owns DOT compliance within an assigned territory Fleet & Efficient Use of Resources Sets daily/weekly/monthly priorities for the team Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin Schedules and assigns services and maintenance calls supporting customers on rent Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan Load level volume with end to end customer communication Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit Coordinate employees, or vendors and contractors for timely completion of complex installation and removal Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units Ensure drivers document damages at retrieval and return Monitors and documents DVIR and preventative maintenance files Ensures all daily/weekly/monthly paperwork is completed, recorded and filed The ability to tracks drivers / venders through digital applications for on time excellence Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate Assists Drivers in change of schedule or route issues, when necessary Communicates with customers to assist in scheduling daily/weekly/month activities Confirm site readiness, delivery access and permitting Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties May manage one or more Branch Administrative employees Review Drivecam coaching opportunities and take action as necessary Conducts performance discussions and training Other duties as assigned EDUCATION AND QUALIFICATIONS: High school diploma, GED, or 3 years of applicable experience 2 years work experience 2 years experience managing one or more employees OR 1 year of experience with WillScot MS Office/Excel/Word/Outlook experience Experience working directly with customers by phone and email Strong customer service orientation, active listening, excellent oral/written communication Ability follow direction and meet deadlines in a fast-paced environment Experience applying creativity to problem-solving Build sustainable relationships and trust with vendors through open, proactive communication Ability to effectively manage multiple, changing priorities in a fast-paced environment Preferred Requirements: 3 years logistic experience Scheduling, route planning and optimization Familiarity with CRM system or other contact management platform Salesforce experience Familiarity with DOT compliance and vehicle telematics Hours of Service regulations, Electronic Logging Devices, permitting, etc. Experience working with outside vendors, including pricing and schedule negotiations Personal Characteristics Lead by example through living our values: Dedicated to Health & Safety Committed to Inclusion & Diversity Driven to Excellence Trustworthy & Reliable Devoted to Our Customers Community Focused Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
    $29k-39k yearly est. 31d ago
  • Dispatcher

    Willscot Corporation

    Pipeline dispatcher job in Columbus, OH

    At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We're deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation. WHAT YOU'LL BE DOING: Environment, Health & Safety * Conducts business in compliance with all Environmental Health & Safety Policies. * Conducts periodic safety meetings as well as updating safety documents and logs. * Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments. * Ensures operating standards are conducted; supported by robust training and communication actions * Supervisory Responsibilities * Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator * This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate. * This role owns DOT compliance within an assigned territory Fleet & Efficient Use of Resources * Sets daily/weekly/monthly priorities for the team * Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin * Schedules and assigns services and maintenance calls supporting customers on rent * Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan * Load level volume with end to end customer communication * Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit * Coordinate employees, or vendors and contractors for timely completion of complex installation and removal * Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors * Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units * Ensure drivers document damages at retrieval and return * Monitors and documents DVIR and preventative maintenance files * Ensures all daily/weekly/monthly paperwork is completed, recorded and filed * The ability to tracks drivers / venders through digital applications for on time excellence * Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate * Assists Drivers in change of schedule or route issues, when necessary * Communicates with customers to assist in scheduling daily/weekly/month activities * Confirm site readiness, delivery access and permitting * Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties * May manage one or more Branch Administrative employees * Review Drivecam coaching opportunities and take action as necessary * Conducts performance discussions and training * Other duties as assigned EDUCATION AND QUALIFICATIONS: * High school diploma, GED, or 3 years of applicable experience * 2 years work experience * 2 years experience managing one or more employees * OR 1 year of experience with WillScot * MS Office/Excel/Word/Outlook experience * Experience working directly with customers by phone and email * Strong customer service orientation, active listening, excellent oral/written communication * Ability follow direction and meet deadlines in a fast-paced environment * Experience applying creativity to problem-solving * Build sustainable relationships and trust with vendors through open, proactive communication * Ability to effectively manage multiple, changing priorities in a fast-paced environment Preferred Requirements: * 3 years logistic experience * Scheduling, route planning and optimization * Familiarity with CRM system or other contact management platform * Salesforce experience * Familiarity with DOT compliance and vehicle telematics * Hours of Service regulations, Electronic Logging Devices, permitting, etc. * Experience working with outside vendors, including pricing and schedule negotiations Personal Characteristics * Lead by example through living our values: * Dedicated to Health & Safety * Committed to Inclusion & Diversity * Driven to Excellence * Trustworthy & Reliable * Devoted to Our Customers * Community Focused Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found here. WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!
    $29k-39k yearly est. 39d ago
  • Store Dispatcher I

    Genpt

    Pipeline dispatcher job in Columbus, OH

    NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals. Responsibilities Scheduling deliveries and dispatching delivery drivers on a timely basis Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy Mapping out routes for deliveries that are as efficient as possible Tracking and analyzing quality of delivery service using Delivery Management System Overcoming roadblock problems for customers and chart effective solutions Handling cash returned by drivers and keep accurate records Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service Qualifications High school diploma or equivalent Passion for delivering customer care Excellent verbal and written communication skills Keen sense for seeing, hearing and remembering part numbers and line codes Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment Valid Driver's License . Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $29k-39k yearly est. Auto-Apply 36d ago
  • Dispatcher

    Perfect Freight Source LLC

    Remote pipeline dispatcher job

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development We are seeking Dispatchers to join our team! As our Dispatcher, you will be working closely with other departments and our transportation partners to build lasting, meaningful relationships. You will be identifying areas of improvement within our supply chain and implementing changes to save time and money, keeping accurate records of day-to-day operations, and presenting reports to upper management. The ideal candidate has strong organizational skills, and excellent communication skills, and can work both independently and as part of a larger team. Responsibilities Work closely with carriers and customers/shippers to build strong, lasting relationships Work quickly and efficiently to resolve any transportation issues, delays, and supply management concerns Maintain accurate records of shipments, deliveries, and other logistics concerns utilizing our TMS Provide regular reports to upper management on logistics concerns, progress, and performance Track and trace shipments and provide timely updates to customers Qualifications Strong communication and interpersonal skills. Minimum 1 year of experience in customer service and sales. Ability to critically think, prioritize and effectively communicate. Strong organizational skills. The ability to multitask, shift priorities, and work under deadlines. Familiarity with computer programs such as Microsoft Office and logistics software (TMS, EDI, Load Boards). Familiarity in over-the-road trucking (TL and LTL modes) as well as well versed in Flatbed, Dry Van, Refrigerated and Over-Dimensional freight. Must have own computer and home internet access to perform work in remote setting. About The Perfect Freight Source is a certified Minority Business Enterprise (MBE) logistic provider that delivers transportation solutions to some of the worlds successful companies. We are a small, fast growing company that offers massive opportunity for growth within. Work remote temporarily due to COVID-19.
    $28k-38k yearly est. 8d ago
  • Night Dispatch - Part-time

    R2 Logistics 4.0company rating

    Pipeline dispatcher job in Columbus, OH

    Hours: Part-time Weekend Days and Week Nights As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics' standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time. Responsibilities Include: Contacting carriers to track and trace shipments Resolving issues in transit Inbound call handling Scheduling pickup and delivery appointments Order entry Additional administrative duties, as needed Preferred Qualifications: Outstanding customer service background Excellent communication skills, both written and verbal Ability to solve problems independently and as a team member Strong knowledge of Microsoft Office and basic computer programs Ability to assist with occasional overnight coverage as needed Benefits: One on one training Competitive base salary with uncapped commission Opportunity for internal career advancement About R2 Logistics Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third party logistics (3PL) company, we provide our customers access to over 35,000 contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
    $28k-35k yearly est. 39d ago
  • Clinical Dispatcher - Remote/1st Shift

    Access Telecare

    Remote pipeline dispatcher job

    Who We Are Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. The Opportunity The Clinical Dispatcher is a specialized position performing multi‐channel emergency and routine consultation assignment for multiple service lines. The company's Consult Coordination Center (CCC) is a “virtual hospital”, with both clinical and operational support teams dedicated to accelerating patient care. The CCC is responsible for receiving and prioritizing emergency and routine consultations from clinical facilities. Work is performed under general supervision by Shift Supervisor and CCC Core Program Manager. What You'll Work On Effectively communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care Proficient in all CCC Coordinator duties. Effectively and efficiently manage incoming consultations through CCC consultation lifecycle workflows processes Interacts with clinical and operational teams to prioritize and assign requesting emergency/ non‐emergency consultations for multiple services lines. Uses established and approved protocols, workflows, and the computer‐aided dispatch system to evaluate the situation and take the appropriate actions. Test readiness of computer, cameras, and other related communications equipment. Monitors and maintains ques to quickly prioritize and assign consultations to meet or exceed SLAs. Demonstrate service excellence in meeting and exceeding all metrics outline on performance index scorecard. Exhibit a high degree of professionalism when interacting with the healthcare facilities, Physicians, co‐workers and supervisors. May be required to be on‐call, remain on duty after shift‐end and respond to emergency situations at any time. Performs all duties and responsibilities in a timely and effective manner in accordance with established company polices to achieve the overall objective of the CCC and this position. Maintains a favorable, collaborative and professional working relationship with all departments to ensure efficient working environment to achieve company's mission. Keeps immediate supervisor promptly and fully informed of all issues or concerns and takes prompt corrective action where necessary. Maintains a positive team spirit and fosters a positive organizational culture that aligns with the company values. Other tasks as needed What You'll Bring High School Diploma, GED or Equivalent Certification Required At least one year of experience working in a call center environment or healthcare or IT Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems Ability to learn software and systems Have excellent phone/customer service skills along with high attention to detail Enthusiastic about being on the forefront of healthcare and impacting patient lives positively Flexibility and adaptability in a fast-paced environment Ability to quickly learn and adapt to new technologies and systems Ability to excel in a remote work setting, high growth and fast paced organization Work Environment Full Time Work Schedule: 6:45am-3pm Eastern Time Zone Paid Training Schedule: Monday-Friday Weekly Work days: Thursday-Monday Weekly Off Days: Tuesdays and Wednesdays Remote based environment This is a full-time position; est. 40 hours week The consult coordination center operates 24/7 and does require weekends and holidays. Frequent speaking and listening using a headset Sitting for an extended period of time Extended periods of time looking at computer monitor Repetitive use of hands/fingers across keyboard High growth, fast paced organization Must be able to remain in a stationary position 50% of the time Company perks Remote Work Health Insurance (Medical, Dental, Vision) Health Savings Account Flexible Spending (Medical and Dependent Care) Employer Paid Life and AD&D (Supplemental available) Paid Time Off About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
    $28k-37k yearly est. Auto-Apply 14d ago
  • Dispatcher - Air And Ground Night Shift

    Medcare 4.0company rating

    Pipeline dispatcher job in Dublin, OH

    Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM ? + $2/hr Fri-Sun, 7:00 PM - 7:00 AM ? + $3/hr Sat-Sun, 7:00 AM - 7:00 PM ? + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? · Competitive pay & comprehensive benefits · Career growth opportunities · A team-oriented culture that values safety, integrity, and compassion · The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description 20.15/hr
    $20.2 hourly 10d ago
  • Telecom Dispatcher

    Triage Partners 3.7company rating

    Remote pipeline dispatcher job

    at Triage Partners, LLC Telecom Dispatcher Join a leading force in the telecommunications industry, delivering nationwide installation services to some of the country's largest telecom providers. We are committed to innovation, quality, and exceeding industry standards while supporting the rapid growth of modern communication infrastructure because we care deeply about helping our customers simplify their most complex challenges to meet the demands of a fast-paced world. Whether you want to perfect your craft or advance your career, we offer competitive pay, comprehensive benefits, and an opportunity to work with like-minded innovators, doers, and problem-solvers. Unlike other companies, we're big enough to work with household names, yet agile enough to give our employees the support and collaboration they need to deliver excellence every day. Perks of Working at Triage Partners: Hybrid/Remote Flexibility Comprehensive Benefits Package 401K Retirement with Company Match Paid Time Off Career Advancement Opportunities A Quality Employee Recognition Program Position Overview The Dispatcher serves as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed daily. The Dispatcher is responsible for ensuring the completion and resolution of all work orders in the company database daily. The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly. Key Responsibilities Research and adjustment of work orders. Maintenance of the customer database by making correct and timely entries during and immediately following each customer contact. Timely updates of actions and events in the field that may impact customers. Maintain the scheduling calendar. Communicate effectively with outages, customer complaints, additional work orders, work order point allotments Identify and expedite emergencies, reacting quickly under a diverse set of circumstances. Perform callbacks when reorganizing service/installation schedules and verify when customer is not at home. Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company's general operating procedures, programming packages and marketing efforts. Routing and monitoring work orders to technicians to accommodate customer needs. Produce regular reports for pending and completed work Perform other related duties and tasks as assigned or as become evident. Qualifications Bilingual (English/Spanish required) Proficiency with Microsoft Office including PowerPoint and MS Publisher. Previous experience in customer service role. Superior telephone skills, organizational skills, and communication skills, both written and verbal. Ability to work flexible and extended hours occasionally as needed. Must be high energy, positive attitude and comfortable in team environment. At least one year of Call Center/Help Desk experience. Preferred Qualifications Experience with Cable Television billing system. Knowledge of TCP/IP basic troubleshooting commands such as ping and traceroute. In-depth knowledge of both Macintosh and Windows operating system. One year of experience in dispatch operations, customer service and logistics. Demonstrated ability to perform basic computer, converter box and cable modem troubleshooting. Resides in the Mountain Daylight Time (MDT) zone or within the state of Colorado to facilitate alignment with team operations, meeting schedules, and customer engagement.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Dispatcher - Air And Ground Night Shift

    Medflight 3.7company rating

    Pipeline dispatcher job in Dublin, OH

    Full-time Description DISPATCHER - AIR AND GROUND Join the Journey: Become a Partner for Life At MedFlight, we don't just hire employees - we build partnerships for life. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Position: Dispatcher - Air & Ground (Communications Specialist) Location: Dublin OH Compensation: Starting at $20.15/hr Schedule: Night Shift - Full-Time | Rotating 12,10 & 8 hour shifts (nights, weekends, holidays) Shift Differentials: Mon-Thurs, 7:00 PM - 7:00 AM + $2/hr Fri-Sun, 7:00 PM - 7:00 AM + $3/hr Sat-Sun, 7:00 AM - 7:00 PM + $2/hr What You'll Do As a Dispatcher - Air & Ground (Communications Specialist), you'll be critical to the success and safety of every transport- connecting patients to life-saving care. You'll: Receive, process, and coordinate emergency and non-emergency medical transport requests for both rotor wing and ground units Assign the most appropriate resource promptly, ensuring safety and efficiency Track and communicate with all active transport units in real-time Collect and maintain accurate, detailed records for all missions Initiate and follow the Post Accident Incident Plan (PAIP) when required Collaborate closely with aviation staff, field crews, and leadership to ensure seamless communication and top-tier service What is Required High school diploma or equivalent (required) Ohio EMT certification - preferred Emergency Medical Dispatcher (IAED EMD) certification - preferred or within 3 years of hire Certified Flight Communicator (CFC) certification - required within 1 year of hire Minimum 2 years of experience in EMS, law enforcement, critical care, or air medical dispatching preferred Strong multitasking and communication skills - especially under pressure Proficiency in Computer-Aided Dispatch (CAD), radio systems, and communication platforms Working knowledge of medical terminology Exceptional organizational, negotiation, and computer skills Ability to stay alert and focused in high-stress, fast-paced environments Must be able to wear a telephone headset for extended periods Why MedFlight? Competitive pay & comprehensive benefits Career growth opportunities A team-oriented culture that values safety, integrity, and compassion The opportunity to make a real impact - every shift, every call, every life Join our journey - be the calm voice behind every life-saving mission. Apply today and become a Partner for Life. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. Salary Description $20.15 hourly
    $20.2 hourly 60d ago
  • Dispatcher

    Velocity A Managed Solutions Company

    Remote pipeline dispatcher job

    Velocity is seeking to hire Dispatchers to act as a communication point for our Velocity Field Technicians and customers. The Dispatch Coordinators receive requests, transmit messages and schedule technicians from the Velocity database to customer sites. This position involves verifying arrivals, negotiating pricing with technicians, and following up on scheduled appointments. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in challenging situations. Ideal candidates also will be able to multi-task as well as take the appropriate action with little supervision. This role requires onsite training at our Holland, OH office location. Training will take place Monday through Friday from 9am-5:30pm EST. Upon completion of training, ideal candidates must be able to work the following shifts listed below: * Tuesday-Saturday 8am-4:30pm EST * Tuesday-Saturday 9am-530pm EST * Sunday-Thursday 9am-5:30pm EST * Monday-Friday 2pm-10:30pm EST All Candidates can work remotely on the weekends. As a Dispatcher with Velocity, expect to: * Dispatch jobs sent to us from our customers to the technicians in our database. * Schedule appointments for the jobs with the technicians. * Work with customers to gain access to job sites as required. * Verify the technicians are not missing their appointments. * Recruit technicians for current and/or future jobs. * Coordinate getting "special" equipment to job sites for technicians to use. This job might be for you if you: * Have a High school diploma or GED * Can work one weekend day each week * Have excellent telephone etiquette and portray confidence in speaking with people over the telephone * Have knowledge of networking principles and technologies * Enjoy meeting the needs of customers * Consider yourself well organized * Are proficient with Microsoft Excel and Outlook * Like to negotiate Skills/Abilities: * The ability to work as a team, but able to succeed when completing individual tasks * Ability to learn and understand Velocity's custom portals and systems * Consistently demonstrate an unconditional polite, professional, patient and courteous manner in dealing with callers, visitors and all employees Why you'll love working at Velocity We are an energetic bunch - eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals. As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We're excited about what we do, why we do it, and who we do it for. Diversity and Inclusion Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities. Our Values - Collaborative and Strong at the Core * Customer-obsessed * One team * Do the right thing * Let's go! Our Benefits * Medical, Dental, Vision * PTO & Paid Holidays * 401K - with Employer Match * Paid Parental Leave * Company provided Life Insurance, Short/Long-Term Disability * Supplemental Benefits Available About Velocity MSC Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That's why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.- Velocity is an unstoppable force. To learn more, please visit ********************************* Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.
    $29k-39k yearly est. 60d+ ago
  • Dispatcher

    Propark Mobility 4.3company rating

    Pipeline dispatcher job in Columbus, OH

    Job Description Park your Career with Propark! Dispatcher CampusParc at The Ohio State University (OSU) 1560 North High St Columbus Ohio 43210 $17.00 - $18.00 Per Hour Part Time Opportunity Saturday & Sunday, 2pm - 10pm You will be the first and last impression with our client's customers. Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new horizons. Propark Mobility is one of the best Parking and Mobility companies in the world. With hundreds of locations coast to coast, Propark employs the most motivated and aspirational Parking Professionals found anywhere. This is a great opportunity for upward mobility! Don't walk, but run to submit your application today. We can't wait to drive with you. Want the full story? Keep reading! Essential Duties and Responsibilities Direct the activities of the frontline staff. Coordinate internal departments (maintenance, enforcement, operations, and events) to create and maximize productivity, efficiency and responsiveness to all customer service issues within the parking system. Ensure maximum productivity by successfully routing CampusParc staff to designated locations on campus. Track operational issues/concerns using a Customer Relations Management System. Provide excellent customer service to clients, customers, and employees. Additional duties as assigned. Non-Essential Duties and Responsibilities Other special projects as assigned by location management. Minimum Job Qualifications You are at least 18 years old. High school diploma required. 2+ years in a Dispatcher role. Parking and/or university operations experience preferred. Customer Service experience with use of large phone system. Knowledge of The Ohio State University campus a plus. Knowledge of TIBA software preferred. Skills Ability to communicate professionally and effectively. Strong computer skills (ability to operate specific software programs) and handheld devices. Thrive in a fast-paced, multi-faceted work environment. Must be able to work unsupervised. Ability to speak, read and comprehend the English language. Must be able to make decisions independently. Demonstrate a sense of urgency and timeliness. The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Physical Demands: The employee will be required to stand, walk, sit, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 25lbs. What Propark will provide for you: Amazing management team who will truly care about you. Opportunities for overtime. Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance! Paid Holidays, Vacation, Wellness, and a paid day off for your birthday! Opportunities to build a career - many in our senior management teams began their careers in this role Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
    $17-18 hourly 22d ago
  • LOGISTICS/FULFILLMENT DISPATCHER ASP

    Kroger 4.5company rating

    Pipeline dispatcher job in Columbus, OH

    Provide support to the fulfillment center's transportation department. Coordinate and dispatch delivery drivers. Ensure that the dispatch is done timely and efficiently as demonstrated by the time of the dispatch to the gate time of drivers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM Ability to work independently as well as be a team player Ability to handle multiple tasks concurrently Ability to organize and prioritize a variety of tasks/projects Strong written and oral communication skills with the ability to effectively communicate information to all contacts Strong attention to detail is required Ability to maintain composure during stressful situations Skill and diplomacy dealing with people PC skills with a minimum working knowledge of Microsoft Office DESIRED Customer service experience Previous distribution or production experience Previous administration support experience Adapt to any technological programs and requirements pertaining to the job Understand the processing and execution of orders, setting up equipment and assigning routes to drivers Ensure we minimize the time it takes to dispatch to driver gate time. Eliminate inefficiencies in the dispatch process. Trace, track, and locate orders and delivery routes Initiate schedules and correspondences with drivers, operations, and customers Multitask and work in a fast-paced environment Communicate with all levels of the business, always displaying trust and competency Ensure confidentiality of personal data Ensure completeness of check in and note any irregularities in returned orders Route incoming problem calls to proper resource Willingness to learn and advance as the job may expand Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $28k-36k yearly est. Auto-Apply 21h ago

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