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Job Description Reporting to the Assistant Shift Manager, the Table Games Supervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development. Role Responsibilities: Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service professionals. Leads in a way that creates continuous improvements in the guest and employee experience. Ensures operational and game integrity. Tracks guest play and relays all pertinent information to Manager Resolves guest concerns in a quick, professional and efficient manner Executes changes in table games limits to meet the customer demand and needs of the business Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play Maintains bank floats Reports significant cash and cheque transactions Verifies issuance of credit after all necessary signatures are confirmed Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures Presents oneself in a polished, professional and service-minded way and leads team to do the same Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies. PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK: Medical, Prescription Drug, Dental, and Vision Coverage Life and Disability Insurance Free Parking Generous Paid Time Off Plan Discounted Team Member Meals Education Assistance up to $3,600 a year 401(k) Savings Plan and Match Paid Breaks Knowledge, Skills, & Abilities Excellent math skills and the ability to multi-task Must be able to work independently. Must be able to continuously perform repetitive hand, arm, and shoulder motion. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to respond calmly and make rational decisions when handling employee conflicts. Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Respond to visual and aural cues. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to get along with co-workers and work as a team Must be able to read, write, speak, and understand English Must have a professional appearance and be team player. Well developed interpersonal skills Must be at least 21-years of age Education & Experience Requirements High school diploma or GED is required- College Degree preferred Must have experience working in Table Games as a Dealer or Supervisor 1-2 years supervisory experience Must have broad knowledge of casino rules, regulations, and procedures, including good game security. License Requirements Ability to obtain, and maintain a Gaming Occupational License within the State of Ohio.

Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits! Responsibilities The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games. Essential Job Functions: * Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play * Responsible for knowing all policies & procedures of the specific table game he/she is supervising. * Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. * Works diligently to support the Seminole Gaming's culture and team philosophy throughout the property. * Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same. * Promotes positive public relations and creates an enjoyable atmosphere for all customers. * Amicably resolves customer related problems in a fast paced environment. * Ensures the protection of customer's rewards and credit lines. * Complies with all departmental and Company Policies including Seminole Gaming's business ethics guidelines. * Complies with all regulatory requirements. * Maintains confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. * Creates and ensures a fun-filled, entertaining and exciting environment. * Perform other duties as assigned. Qualifications Five years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. Work Environment: * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check * Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Reporting to the Assistant Shift Manager, the Dual Rate Table Games Supervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development. Essential Functions: Table Games Dealer Delivers great customer service by dealing all games offered by JACK Cleveland in a friendly and helpful manner with an upbeat/positive attitude. Assists in training guests not familiar with various table games products. Promotes table and poker games and serves guests while standing on dead games. Demonstrates an effective working knowledge of dealing policies and gaming procedures Deals games in accordance with internal controls, Ohio Casino Control Commission regulations and company policy. Able to maintain applicable departmental dealer efficiency metrics. Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game Always presents oneself as a credit to JACK Entertainment and encourages others to do the same Safeguard casino assets. Responsible for the protection and control of the game. Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation's listed in JACK Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities. Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. Advises Floor Supervisor of any disputes or arguments that may arise during the game. Support and maintain JACK courtesy guidelines at all times. Promote outstanding guest relations. Perform other duties as assigned. Assists in training guests not familiar with various table games products. Demonstrates an effective working knowledge of dealing policies and gaming procedures. Able to maintain applicable departmental dealer efficiency metrics. Presents oneself in a polished, professional and service-minded way and encourages others to do the same. Essential Functions: Table Games Supervisor Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service professionals. Leads in a way that creates continuous improvements in the guest and employee experience. Ensures operational and game integrity. Tracks guest play and relays all pertinent information to Manager Resolves guest concerns in a quick, professional and efficient manner Executes changes in table games limits to meet the customer demand and needs of the business Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play Maintains bank floats Reports significant cash and cheque transactions Verifies issuance of credit after all necessary signatures are confirmed Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures Presents oneself in a polished, professional and service-minded way and leads team to do the same Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies. PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK: Medical, Prescription Drug, Dental, and Vision Coverage Life and Disability Insurance Free Parking Generous Paid Time Off Plan Discounted Team Member Meals Education Assistance up to $3,600 a year 401(k) Savings Plan and Match Paid Breaks Knowledge, Skills & Abilities Must be able to work independently. Must be able to continuously perform repetitive hand, arm, and shoulder motion. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to respond calmly and make rational decisions when handling employee conflicts. Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Respond to visual and aural cues. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to read, write, speak, and understand English Education and Experience High school diploma or GED is required- College Degree preferred Must have experience working in Table Games as a Dealer or Supervisor 1-2 years supervisory experience Must be at least 21-years of age Excellent employee and customer service skills are essential Must be able to perform basic math quickly Must be able to get along with co-workers and work as a team Must present a well-groomed appearance Well-developed interpersonal skills Must enjoy entertaining and communicating with the public Excellent math skills and the ability to multi-task Must possess and demonstrate a genuine desire to serve the public Must have a professional appearance and be team player. Must have broad knowledge of casino rules, regulations, and procedures, including good game security. Required Certification/License Ability to obtain a Gaming Occupational License within the State of Ohio Starting Rate: Starts at $27.50, but can go up to $29.50 depending on skillset/game knowledge

Job Description Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games. Responsibilities Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play Responsible for knowing all policies & procedures of the specific table game he/she is supervising. Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. Works diligently to support the Hard Rock culture and team philosophy throughout the property. Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same. Promotes positive public relations and creates an enjoyable atmosphere for all customers. Amicably resolves customer related problems in a fast paced environment. Ensures the protection of customer's rewards and credit lines. Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines. Complies with all regulatory requirements. Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. Creates and ensures a fun-filled, entertaining and exciting environment. Perform other duties as assigned. Qualifications Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. Work Environment: While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games. Responsibilities Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play Responsible for knowing all policies & procedures of the specific table game he/she is supervising. Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. Works diligently to support the Hard Rock culture and team philosophy throughout the property. Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same. Promotes positive public relations and creates an enjoyable atmosphere for all customers. Amicably resolves customer related problems in a fast paced environment. Ensures the protection of customer's rewards and credit lines. Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines. Complies with all regulatory requirements. Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. Creates and ensures a fun-filled, entertaining and exciting environment. Perform other duties as assigned. Qualifications Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. Work Environment: While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Oversee table games and team members to ensure that the safety, integrity, security, Company, and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible. Qualifications Must at least 18 years of age. Must have a thorough knowledge of all games on the casino floor, gaming regulations, and Company policies. Must have excellent communication and customer service skills. Must be able to obtain/maintain any necessary certifications and/or licenses. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Our Commitment to Service: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Deal Yourself into a Career with the Best in South Florida at Seminole Casino Coconut Creek Are you ready to bring your talent, energy, and personality to one of South Florida's premier gaming destinations? This is your chance to be part of the iconic brand at Seminole Casino Coconut Creek and thrive in an exciting, fast-paced environment where every day brings something new. Secure Your Spot Now-This Opportunity Won't Be Around Forever. Responsibilities Shift: * Varies Job Perks: * Competitive pay and benefits * Opportunities for career advancement * 401K benefits * Paid Time Off * Be part of a world-class hospitality and entertainment brand as in Seminole Tribe of Florida SGA and Hard Rock International Qualifications Dealers: * Must deal two primary games (BJ, Baccarrat), plus 3 of the following carnival games: Let It Ride, Pai Gow, 3 Card Poker, Ultimate Texas, and Mississippi Stud and must possess excellent customer service and talent relation skills. * Must possess a certificate of completion from an accredited Gaming School or equivalent. * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns Supervisors & Hybrid Supervisors: * Five (5) years table game experience required. * Two (2) years in a Dual-Rated management level capacity or above is preferred. * Must be knowledgeable in all primary casino games and most secondary games. * Must possess excellent communication and customer service skills. * Required exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment. * Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas. * Ability to read and understand all Seminole Tribe of Florida policies and procedures and ability to complete standard Seminole Tribe of Florida forms and reports are required. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Work Environment: * While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: * Credit Check * Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Job Description Reporting to the Assistant Shift Manager, the Dual Rate Table Games Supervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development. Essential Functions: Table Games Dealer Delivers great customer service by dealing all games offered by JACK Cleveland in a friendly and helpful manner with an upbeat/positive attitude. Assists in training guests not familiar with various table games products. Promotes table and poker games and serves guests while standing on dead games. Demonstrates an effective working knowledge of dealing policies and gaming procedures Deals games in accordance with internal controls, Ohio Casino Control Commission regulations and company policy. Able to maintain applicable departmental dealer efficiency metrics. Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game Always presents oneself as a credit to JACK Entertainment and encourages others to do the same Safeguard casino assets. Responsible for the protection and control of the game. Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation's listed in JACK Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities. Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner. Advises Floor Supervisor of any disputes or arguments that may arise during the game. Support and maintain JACK courtesy guidelines at all times. Promote outstanding guest relations. Perform other duties as assigned. Assists in training guests not familiar with various table games products. Demonstrates an effective working knowledge of dealing policies and gaming procedures. Able to maintain applicable departmental dealer efficiency metrics. Presents oneself in a polished, professional and service-minded way and encourages others to do the same. Essential Functions: Table Games Supervisor Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service professionals. Leads in a way that creates continuous improvements in the guest and employee experience. Ensures operational and game integrity. Tracks guest play and relays all pertinent information to Manager Resolves guest concerns in a quick, professional and efficient manner Executes changes in table games limits to meet the customer demand and needs of the business Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play Maintains bank floats Reports significant cash and cheque transactions Verifies issuance of credit after all necessary signatures are confirmed Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures Presents oneself in a polished, professional and service-minded way and leads team to do the same Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies. PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK: Medical, Prescription Drug, Dental, and Vision Coverage Life and Disability Insurance Free Parking Generous Paid Time Off Plan Discounted Team Member Meals Education Assistance up to $3,600 a year 401(k) Savings Plan and Match Paid Breaks Knowledge, Skills & Abilities Must be able to work independently. Must be able to continuously perform repetitive hand, arm, and shoulder motion. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to respond calmly and make rational decisions when handling employee conflicts. Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Respond to visual and aural cues. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to read, write, speak, and understand English Education and Experience High school diploma or GED is required- College Degree preferred Must have experience working in Table Games as a Dealer or Supervisor 1-2 years supervisory experience Must be at least 21-years of age Excellent employee and customer service skills are essential Must be able to perform basic math quickly Must be able to get along with co-workers and work as a team Must present a well-groomed appearance Well-developed interpersonal skills Must enjoy entertaining and communicating with the public Excellent math skills and the ability to multi-task Must possess and demonstrate a genuine desire to serve the public Must have a professional appearance and be team player. Must have broad knowledge of casino rules, regulations, and procedures, including good game security. Required Certification/License Ability to obtain a Gaming Occupational License within the State of Ohio Starting Rate: Starts at $27.50, but can go up to $29.50 depending on skillset/game knowledge

Our Commitment to Service: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Deal Yourself into a Career with the Best in South Florida at Seminole Casino Coconut Creek Are you ready to bring your talent, energy, and personality to one of South Florida's premier gaming destinations? This is your chance to be part of the iconic brand at Seminole Casino Coconut Creek and thrive in an exciting, fast-paced environment where every day brings something new. Secure Your Spot Now-This Opportunity Won't Be Around Forever. Responsibilities Shift: Varies Job Perks: Competitive pay and benefits Opportunities for career advancement 401K benefits Paid Time Off Be part of a world-class hospitality and entertainment brand as in Seminole Tribe of Florida SGA and Hard Rock International Qualifications Dealers: Must deal two primary games (BJ, Baccarrat), plus 3 of the following carnival games: Let It Ride, Pai Gow, 3 Card Poker, Ultimate Texas, and Mississippi Stud and must possess excellent customer service and talent relation skills. Must possess a certificate of completion from an accredited Gaming School or equivalent. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns Supervisors & Hybrid Supervisors: Five (5) years table game experience required. Two (2) years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. Must possess excellent communication and customer service skills. Required exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas. Ability to read and understand all Seminole Tribe of Florida policies and procedures and ability to complete standard Seminole Tribe of Florida forms and reports are required. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Work Environment: While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Reporting to the Assistant Shift Manager, the Table Games Supervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development. Role Responsibilities: Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service professionals. Leads in a way that creates continuous improvements in the guest and employee experience. Ensures operational and game integrity. Tracks guest play and relays all pertinent information to Manager Resolves guest concerns in a quick, professional and efficient manner Executes changes in table games limits to meet the customer demand and needs of the business Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play Maintains bank floats Reports significant cash and cheque transactions Verifies issuance of credit after all necessary signatures are confirmed Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures Presents oneself in a polished, professional and service-minded way and leads team to do the same Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies. PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK: Medical, Prescription Drug, Dental, and Vision Coverage Life and Disability Insurance Free Parking Generous Paid Time Off Plan Discounted Team Member Meals Education Assistance up to $3,600 a year 401(k) Savings Plan and Match Paid Breaks Knowledge, Skills, & Abilities Excellent math skills and the ability to multi-task Must be able to work independently. Must be able to continuously perform repetitive hand, arm, and shoulder motion. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to respond calmly and make rational decisions when handling employee conflicts. Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Respond to visual and aural cues. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to get along with co-workers and work as a team Must be able to read, write, speak, and understand English Must have a professional appearance and be team player. Well developed interpersonal skills Must be at least 21-years of age Education & Experience Requirements High school diploma or GED is required- College Degree preferred Must have experience working in Table Games as a Dealer or Supervisor 1-2 years supervisory experience Must have broad knowledge of casino rules, regulations, and procedures, including good game security. License Requirements Ability to obtain, and maintain a Gaming Occupational License within the State of Ohio.

Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games. Responsibilities * Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play * Responsible for knowing all policies & procedures of the specific table game he/she is supervising. * Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. * Works diligently to support the Hard Rock culture and team philosophy throughout the property. * Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same. * Promotes positive public relations and creates an enjoyable atmosphere for all customers. * Amicably resolves customer related problems in a fast paced environment. * Ensures the protection of customer's rewards and credit lines. * Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines. * Complies with all regulatory requirements. * Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. * Creates and ensures a fun-filled, entertaining and exciting environment. * Perform other duties as assigned. Qualifications Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games. Work Environment: * While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. * Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.