How to hire a pit clerk

How to hire a pit clerk, step by step

Here's a step-by-step pit clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a pit clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new pit clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your pit clerk job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a pit clerk for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect pit clerk also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of pit clerks.

   Type of Pit Clerk	Description	Hourly rate
   Pit Clerk	Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo... Show more	$12-21
   Clerk	Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies... Show more	$11-18

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Table Fills
   • Customer Service
   • Player Ratings
   • Floor Supervisors
   • Casino Floor
   • Casino Cage
   • Customer Ratings
   • Guest Play
   • CTR
   • Casino Pit
   • Player Cards
   • CMS
   • Credit Card

   Check all skills

   Responsibilities:

   • Manage A/R transactions, prepare weekly account reconciliation's, perform research/ adjustments on A/P and A/R discrepancy accounts.
   • Retrieve customer credit information on CRT.
   • Input data using 10 key into MGM computer system.
   • Open players cards memberships for new players in the MGM system.
   • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
   • Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

3. Make a budget

   Including a salary range in your pit clerk job description is one of the best ways to attract top talent. A pit clerk can vary based on:

   • Location. For example, pit clerks' average salary in alaska is 22% less than in rhode island.
   • Seniority. Entry-level pit clerks 40% less than senior-level pit clerks.
   • Certifications. A pit clerk with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a pit clerk's salary.

   Average pit clerk salary

   $35,795yearly

   $17.21 hourly rate

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   Entry-level pit clerk salary

   $27,000 yearly salary

   Updated December 17, 2025

4. Writing a pit clerk job description

   A pit clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a pit clerk job description:

   Pit clerk job description example

   ESSENTIAL FUNCTIONS:
   
   Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.
   
   Under direct supervision supplies customer credit information to Casino Pit personnel. Prepare Counter Checks drawn against a patron's credit line in compliance with N.J.A.C. 13:69-1.25, for the issuance of chips at the gaming table. Prepare customer deposit withdrawal slips for patrons requesting to draw funds from their Customer deposit account in compliance with N.J.A.C. 13:69-1.24, for the issuance of chips at the gaming table. Input request for fills and request for credits into the computer system to initiate the movement of chips to and from the gaming tables. Input Casino rating information prepared by the Casino personnel into the computer system for table and slot play. Ability to move around freely and quickly in a congested work area. May perform other related job functions, to include: assist in tracking amount of bets, assist Supervisor during tournaments completing tournament documentation. Completes special assignments as required.
   
   EDUCATION/SKILLS/EXPERIENCE:
   
   High school diploma or equivalent required. Previous experience utilizing MS Word and Excel.
   
   DISCLAIMER:
   
   "This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."
   
   At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
   
   Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
   
   On call opportunity. Must have or be able to obtain a NJ Casino Employee Registration (35 license).

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right pit clerk for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your pit clerk job on Zippia to find and recruit pit clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit pit clerks, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new pit clerk

   Once you've selected the best pit clerk candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new pit clerk. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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