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Pit clerk skills for your resume and career
15 pit clerk skills for your resume and career
1. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Demonstrated strong office administration abilities in successfully handling filing, copying, data entry, and phones.
- Pit Clerk: Data entry of all monies of tables games into a centralized computer systems.
2. Table Fills
- Process requests for table fills and credits, and markers.
- Enter table fills, table credits and comps into Tandem.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintained an atmosphere of friendliness and hospitality through exceptional customer service.
- Provided exceptional customer service to patrons and vendors.
4. Player Ratings
- Issue markers and player complementary items; enter player ratings, fills, and credits into IGT.
- Enter, update, and verify player ratings, personal data, and title 31 reporting.
5. Floor Supervisors
- Assist Pit Managers and Floor Supervisors in betting histories, comp rates and track current average bets for players.
- Worked with floor supervisors, shift managers, assistant shift managers, and co-pit clerks.
6. Casino Floor
A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.
- Assisted casino floor personnel in the issuance and redemption of counter checks, markers and customer deposit withdrawals for customers.
- Provided prompt, courteous, accurate and efficient service to customers and co-workers on the casino floor.
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- Input payback information and transfer all unpaid markers to main casino cage.
- Transfer markers to casino cage.
8. Customer Ratings
- Entered customer ratings in credit/marketing system.
- Enter customer ratings into table games system.
9. Guest Play
- Provided guests with guest player cards.
- Enter guest play into computer.
10. CTR
- Prepared customer information on CTR and Multiple Transaction Log upon request.
11. Casino Pit
- Trained newly hired and transferred pit clerks to become familiar with the tasks and operations at the casino pit.
- Prepared and transmitted the necessary documents relating to casino pit functions and pit staff.
12. Player Cards
- Process game ratings, issue Markers and Player cards, also Process daily closures for pit tables for the Mass Transfer
- Check for guest availability, issue markers, balance the tables and make player cards for the guest.
13. CMS
A Content Management System or CMS is computer software that works as a framework where content can be assembled and managed by using a database. CMS is an important asset in web development. This platform enables users to create, edit, collaborate on, publish and store digital content. It helps users to manage their content and modify it from a single system.
- End user of IGT and CMS.
14. Credit Card
A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.
- Issue money markers and credit card transactions.
- Processed customer transactions involving cash, casino chips, TITO tickets and processedcash advances on credit cards with superior accuracy.
15. Customer Play
- Inputted customer play, customer info in computer, issued player's card, answered phone calls and greeted guests.
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List of pit clerk skills to add to your resume

The most important skills for a pit clerk resume and required skills for a pit clerk to have include:
- Data Entry
- Table Fills
- Customer Service
- Player Ratings
- Floor Supervisors
- Casino Floor
- Casino Cage
- Customer Ratings
- Guest Play
- CTR
- Casino Pit
- Player Cards
- CMS
- Credit Card
- Customer Play
- Attendance Guidelines
- Credit Lines
- Guest Satisfaction
- CRT
- Casino Chips
- Customer Transactions
- Casino Guests
Updated January 8, 2025