PitchBook Data jobs

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: The Marketing team at PitchBook is critical to fueling the company's growth by utilizing a variety of strategies to support our Sales and Customer Success departments grow and retain our client base. The Marketing department is responsible for all demand generation efforts by executing engaging campaigns, effective product marketing strategies, and attending client and trade-show events. The Marketing team is also responsible for promoting the PitchBook brand. PitchBook's Sr. Customer Experience Specialist plays a key role in executing impactful experiences and programs that support our growing Customer Success team. This position focuses on supporting client events globally and a targeted gifting strategy to enhance client relationships and strengthen our brand presence. This role requires strong organizational and communication skills, so we are looking for a candidate eager to experiment, explore new tactics, and continually improve our ability to connect with our customers. This role thrives in a fast-paced, ambiguous environment while offering support over an aggressive roadmap of marketing opportunities. The ability to work effectively across various internal and external teams including Sales, Customer Success, and Creative is critical to support a cohesive approach to our events and gifting strategy. Primary Job Responsibilities: * Support the execution of a global client event strategy - designed to support in-person interactions for our Sales and Customer Success teams * Support (and manage when necessary) end-to-end event planning process including venue and catering requirements, signage, shipping, swag, and event documentation as needed * Coordinate on-site event needs - printing, giveaways, and signage * Oversee and maintain our client gifting platform, Sendoso, including campaign and inventory management, as well as support for Sales and Customer Success * Support the Company Store as necessary * Support the vision and values of the company through role modeling and encouraging desired behaviors * Participate in various company initiatives and projects as requested Skills and Qualifications: * Bachelor's degree * 3+ years of relevant professional experience in Marketing and Events Management * A true team player with the ability to work productively across diverse teams in rapidly changing conditions. Partnership and collaboration are a fundamental requirement * Relentlessly high standards with the ability to simultaneously manage multiple projects and priorities. Detail oriented and deadline driven * Ability to travel 1-3 times per year * Excellent written and oral communication skills * Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily. Experience with automation software and project planning tools are preferred * Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health * Comprehensive health benefits * Additional medical wellness incentives * STD, LTD, AD&D, and life insurance Emotional Health * Paid sabbatical program after four years * Paid family and paternity leave * Annual educational stipend * Ability to apply for tuition reimbursement * CFA exam stipend * Robust training programs on industry and soft skills * Employee assistance program * Generous allotment of vacation days, sick days, and volunteer days Social Health * Matching gifts program * Employee resource groups * Subsidized emergency childcare * Dependent Care FSA * Company-wide events * Employee referral bonus program * Quarterly team building events Financial Health * 401k match * Shared ownership employee stock program * Monthly transportation stipend * Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation * Annual base salary: $78,000-$85,000 * Target annual bonus percentage: 7.5% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-JK1 #LI-Onsite

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! Are you a strategic Director of Product Management with deep domain expertise and a proven history of scaling product initiatives from concept to commercial success? We are seeking an inspirational product management leader to own the 3-year strategic roadmap and organizational success for a new deal sourcing product. This is an executive-facing role that carries the responsibility of transforming a key strategic vision into a new revenue stream for PitchBook. You will manage and mentor a team of Product Managers, serving as the critical bridge between product execution, commercial strategy, and executive leadership. Your success will be measured by the ability to achieve product-market fit, drive significant customer adoption, and deliver a best-in-class solution that transforms how Private Market professionals identify and qualify investment opportunities. If you are ready to build a multi-million dollar business within an established market leader, this is your chance. Primary Job Responsibilities: Commercial Strategy: Define, own, and execute the business strategy, pricing, packaging, and commercial plan for the new platform, driving the product toward aggressive revenue and adoption targets Strategic Vision & Planning: Define the 1-year execution roadmap and the 3-year strategic vision for new deal sourcing products, ensuring alignment with PitchBook's overall corporate strategy, market opportunity, and competitive landscape Organizational Scaling: Define the necessary staffing and resource planning for the product team (Product, Design, Engineering, and Data Science) required to launch the MVP, reach product-market fit, and scale the business line effectively Team Leadership & Mentorship: Lead, manage, and mentor a team of Product Managers responsible for day-to-day execution, fostering a culture of high performance, experimentation, and deep customer empathy Executive Communication & Alignment: Serve as the primary point of contact for executive leadership, clearly articulating the product strategy, commercial performance, resource needs, and market risks associated with the initiative Deep Customer & Market Expertise: Maintain a deep understanding of Private Equity, Venture Capital, and Corporate M&A workflows, ensuring the platform anticipates future market needs and maintains a clear competitive advantage Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 8+ years of progressive product management experience, with experience in a leadership role managing B2B SaaS product lines Demonstrated success leading the strategy, launch, and scaling of new product initiatives that resulted in significant revenue growth and market share capture Ability to synthesize market research, competitive analysis, and ambiguous customer data into a clear, defensible product strategy Genuine interest and curiosity for the Private Equity, Venture Capital, or Investment Banking ecosystem. Including deal origination, screening, and qualification processes; Preference for measurable experience within these areas Outstanding leadership, communication, and storytelling skills, with the ability to confidently present and defend strategic recommendations to executive stakeholders Proven ability to manage, mentor, and grow product management talent within a high-growth, demanding environment Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $195,000-$238,639 Target annual bonus percentage: 20% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-MS1 #LI-Onsite

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. As a Lead Product Designer for Deal Sourcing, you will drive the design strategy and end-to-end user experience for a purpose-built Deal Sourcing product. This is a high-impact, strategic role that requires strong vision, leadership, and the ability to translate complex business and user needs into cohesive, intuitive, and innovative design solutions. We're looking for a self-starter and problem solver who brings energy, motivation, and a can-do spirit to every challenge. You'll define and deliver holistic, data-driven, and intuitive product experiences that empower private equity investment professionals to conduct market analysis, develop investment strategies, and leverage PitchBook's deep data, research, and insights to identify and execute on deal opportunities-helping them make smarter investment decisions and achieve their objectives. With deep expertise in user experience design, you'll lead the end-to-end design process, collaborating closely with product management, engineering, senior stakeholders, and leadership to align on vision and direction. Your work will span from strategy to execution-defining experience principles, helping shape the product roadmap, and guiding concepts from inception to delivery. As a design leader, you'll influence the broader design organization by mentoring peers, contributing to PitchBook's evolving design system and standards, and championing user-centered thinking across teams. You'll play a pivotal role in establishing the Deal Sourcing product's foundation and identity, driving clarity, innovation, and cohesion across touchpoints-ultimately shaping how PitchBook empowers investment professionals to discover, evaluate, and act on company investment opportunities with confidence. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! Primary Job Responsibilities: Expertly utilize user-centered design and systems thinking skills in your day-to-day work to create solutions for complex data and user workflow challenges while maintaining a highly usable and scalable product experience Conduct user research and data analysis to understand user needs, behaviors, and motivators that lead to engagement and realization of customer value Develop customer journey maps, task and user flows, and design concepts to inform product strategies, priorities, and solutions that deliver customer and business outcomes Partner with product management and engineering team members to create product strategies, roadmaps, and features to continuously deliver value to customers and support the end-to-end product vision Identify high-impact customer and business problems and define the strategies and product experience solutions to solve them Lead cross-team product experience strategies and designs to deliver holistic solutions that create exceptional customer value Translate abstract concepts into simple, elegant, and innovative designs expressed in sketches, diagrams, rapid prototypes, and detailed designs and documentation to support iterative product delivery Monitor and evaluate the performance of your design solutions and identify strategies for enhancement and improvement Drive continuous improvement in your work and with your product teams; seek new methods and practices that lead to greater impact and value Mentor and coach other designers to support their growth and ability to deliver excellent solutions Contribute to evolving design practices, tools, methods, and design maturity of our organization Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree or higher in Digital Design, Human Centered Design, Psychology, or equivalent 8+ years of professional experience in a Product Design/UX role, ideally in a large business or enterprise environment working on complex data and productivity solutions Expert-level mastery of user-centered design and design thinking practices, with proven success defining vision, leading end-to-end product experiences, and applying modern methodologies to deliver innovative, meaningful solutions that drive user and business outcomes A strong portfolio demonstrating strategic design leadership, showcasing concept development, user flows, and high-quality execution across complex, enterprise-level challenges, with a track record of driving clarity, alignment, and innovation Exceptional communication and storytelling skills, with the ability to articulate design decisions, influence stakeholders, and advocate for design excellence across cross-functional teams Strong analytical and strategic thinking, leveraging qualitative and quantitative insights to inform design direction and evaluate impact Proven ability to lead multiple complex initiatives, manage competing priorities, and deliver with focus, rigor, and accountability A strong sense of ownership and accountability, driving vision, quality, and results across the design process Intellectual curiosity and structured, systems-level thinking, combined with a collaborative, partnership-driven working style Humility, empathy, and enthusiasm, with the ability to build trust, foster alignment, and cultivate a positive design culture Passion for the craft of design and a commitment to excellence, continuous learning, and impact at scale Proficiency with Figma and modern collaboration and analysis tools (e.g., Lucid, Mixpanel, FullStory), with the agility to adopt new systems and workflows quickly A self-driven, can-do mindset, fueled by initiative, resilience, and a passion for solving complex problems Experience mentoring and guiding designers, helping elevate craft, process, and strategic impact across teams Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $160,000-$190,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-MS1 #LI-Onsite

***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen. ***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen. We believe that the onchain platform is the most important builder platform since the internet ("online"). We believe that the onchain platform should be open source, free to use, and globally available. And we believe that in order to make it really work, we need all hands on deck, working together to scale in a secure, decentralized, easy-to-use way. At Base, we live by our https://x.com/jessepollak/status/***********32673997, where our team rises to the challenge, embraces hard weeks, and makes small to significant personal tradeoffs when necessary to drive impact and innovation. Base is incubated within Coinbase and plans to progressively decentralize in the years ahead. We believe that decentralization is critical to creating an open, global crypto economy that is accessible to everyone. Base is built on Optimism's open-source OP Stack. We're joining as the second Core Dev team working on the OP Stack to ensure it's a public good available to everyone; and contributing a portion of sequencer revenue to funding public goods. *What you'll be doing (ie. job duties):* * Supporting Infrastructure and Consumer partnerships / alliances across Base Chain, Base App, Base Pay, Base Build and Spindl. * Partnering to create GTM strategies that help enshrine Base as the preferred app, network and platform for creators, brands, enterprises, developers and users. * Building and maintaining productive relationships with internal stakeholders and external partners. *What we look for in you (ie. job requirements):* * 5+ years relevant experience in technology, finance (e.g. Corporate Development, investing) or consulting with a proven track record of deal execution (e.g. M&A, investments, large partnerships). * An unrelenting passion for onchain apps / platforms and a robust onchain resume. * A results-driven mindset with humility and self-awareness. * Experience executing complex transactions and managing multiple projects across internal and external stakeholders through clear communication, strong analytical skills (qualitative and quantitative), organization and a constant focus on operational excellence. Job #: P72780 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $135,320-$159,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available **************************************************************** AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Internal Audit is an independent, third line function that reports directly to the Coinbase Audit Committee. The purpose and mission of Internal Audit is to objectively evaluate and audit the effectiveness of governance, compliance, risk management, and control process. The in-house Coinbase Internal Audit team is responsible for strategic analysis, risk assessments, development of the audit plan, project management, quality review, report issuance and issue validation across IT and business functions. By executing all aspects of audits, including planning, walkthroughs, testing, deficiency remediation, and report writing in accordance with regulatory requirements, you'll play a key role in strengthening our position as the industry leader by evaluating the effectiveness of management's ability to control potential events or threats and ultimately add value to all our stakeholders *What you'll be doing (ie. job duties):* * *SOX & SOC Program Leadership (Third Line of Defense):* As a key leader within the Internal Audit department (the third line of defense), you will lead, direct and own the company's SOX 404 and SOC (e.g., SOC 1, SOC 2) testing programs. This includes leading the annual and ongoing scoping, strategic resourcing, to ensure timely, accurate and comprehensive testing of all in-scope SOX and SOC controls. Strategically coordinate testing efforts with external auditors to maximize efficiency and ensure alignment on control assessments and findings. * *Cross-Functional Partnership & Stakeholder Management:* Serve as the primary liaison with internal partners (e.g., Finance, Legal, IT, Security, and 2nd Line functions like Risk Management and Compliance) and external auditors. Strategically manage these relationships to coordinate audit controls testing, walkthroughs, and evidence gathering, driving initiatives to optimize audit processes and achieve significant efficiencies. * *Operational Audit Execution & Oversight (Finance & Accounting):* Spearhead and execute comprehensive, risk-based operational audits of the finance and accounting functions. This includes planning, scoping, fieldwork, identifying areas for process improvement, efficiency gains, risk mitigation, and reporting. * *Impactful Audit Reporting & Recommendations:* Develop and present impactful audit reports on SOX, SOC, and operational audit findings, detailing clear findings, risk implications, and pragmatic, actionable recommendations to senior management and relevant stakeholders. Partner with leadership to develop and monitor remediation plans. * *Data Integrity & IUC/IPE Governance:* Establish and enforce rigorous standards for the review and validation of Information Used in the Control (IUC) and Information Produced by the Entity (IPE), ensuring the completeness, accuracy, and reliability of data underpinning control performance. * *SOX System & Technology Optimization:* Drive the development, implementation, and ongoing optimization of SOX repository tools (e.g., Workiva GRC or similar systems). Drive user adoption and ensure the effective utilization of such systems to enhance program efficiency. * *SOX Testing Innovation & Efficiency:* Oversee the development and implementation of new tools, technologies, and innovative testing techniques (e.g., data analytics, automation) specifically for SOX testing, with a clear objective to optimize for efficiency, reduce manual effort, and enhance the quality of testing. * *Deficiency Evaluation & Strategic Remediation:* Provide expert guidance on complex control deficiencies, performing thorough root cause analysis. Drive the development of strategic, sustainable remediation plans in collaboration with process owners, and oversee and report on remediation progress and effectiveness to senior management. * *Executive & Audit Committee Reporting:* Develop and present comprehensive reports, findings, and assertions related to SOX, SOC, and operational audit activities to executive leadership and the Audit Committee. * *Global Team & Resource Management:* Strategically lead and manage global teams, including co-sourced and offshore resources, across multiple time zones. Set performance standards, ensure high-quality deliverables, and drive timely execution of audit and compliance activities. * *Continuous Improvement & Innovation:* Champion and drive a culture of continuous improvement within the SOX, SOC, and operational audit programs. Identify and implement innovative solutions, including the development and deployment of new tools, automation, data analytics, and advanced auditing techniques, to enhance effectiveness and efficiency across all audit activities. * *Strategic Risk Assessment Integration:* Lead and direct the annual and semiannual SOX risk assessment process, in close coordination with the broader Internal Audit team. Ensure findings are strategically integrated into the overall audit and compliance strategy. * *Methodology Development:* Contribute to the development and refinement of internal audit methodologies for SOX compliance, SOC reporting, and operational audits, incorporating best practices and industry standards *What we look for in you (ie. job requirements):* * Bachelor's or Master's degree in Accounting, Finance, or a related field. * 15+ years of progressive experience in Internal Audit, SOX/ICFR, or Risk Management, with a significant portion in a leadership capacity within the financial services industry. * Proven experience leading SOX and SOC (e.g., SOC 1, SOC 2) testing programs, including scoping, resourcing, and execution of control testing. * Deep understanding of the financial services industry, payments, and/or crypto. * Hands-on experience with both Business Process Controls and IT Controls (ITGCs/ITACs). * Demonstrated experience in leading, planning, executing, and reporting on operational audits within finance and accounting functions. * Expert-level understanding and application of US GAAP, SOX 404, COSO framework, and PCAOB auditing standards. * Exceptional strategic project management skills to lead complex, large-scale, global initiatives. * Demonstrated ability to build strong, influential relationships, collaborate effectively with senior leadership and cross-functional teams, and manage external auditors. * Proven success leading and managing globally distributed teams, including co-sourced and offshore resources. * Excellent communication and presentation skills with the ability to articulate complex issues clearly to both technical and executive audiences (including the Audit Committee). *Nice to haves:* * Professional certification such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) * Significant experience in Big 4 public accounting and/or a senior Internal Audit role within the financial services sector. * Strategic mindset with a track record of driving process improvement, including the use of data analytics and automation. P70985 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $201,365-$236,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! As a Staff Software Architect within the Product organization, you will be responsible for architecting and delivering the next suite of services that power the PitchBook platform. You will be essential in guiding one or more technical teams to build exceptional solutions relied upon and used by thousands of PitchBook customers every day and work with PitchBook professionals around the world with the collective goal of delighting our customers and growing our business. The team will rely on your broad and deep experience in building and delivering comprehensive cloud solutions and full understanding of the team's business domain to shape principles and practices and capture just-in-time decisions based on trade-off analysis. With your strong analytical skills, you'll be able to break down abstract and complex problems into smaller problems and apply Domain Driven Design approaches such as identifying bounded contexts and establishing a decomposition process. You will be expected to devise solutions based on limited information and precedent to find creative ways to tackle challenges. It is essential that you will be able to interpret, assess, and resolve a wide range of issues and be able to select the right course of action. You will collaborate with external and internal stakeholders of different roles and backgrounds and who may have varying degrees of understanding of the domain. You may need to adapt your style of communication based on the audience you are interacting with and will be relied on to influence decisions to build optimal solutions to complex challenges. Additionally, as a technical expert in a broad set of domains, you will be expected to engage actively in promoting architecture guidelines, principles, and practices across team(s) and be a driver for consistency and alignment for cross cutting concerns using influence and effective communication with technical and non-technical stakeholders. Lastly, you exhibit a growth mindset, are willing to solicit feedback, engage others with empathy, and help create a culture of belonging, teamwork, and purpose. If you love building customer-centric solutions, strive for excellence every day, are adaptable and focused, and believe work should be fun, come join us! Primary Job Responsibilities: * Architect, design, develop, and maintain components of PitchBook's services including backend with aspects of front-end related to architecture (micro front-end patterns). Hands-on development will be part of the responsibilities * Ensure qualities/non-functional requirements of the platforms and products are defined, measurable, and continuously evaluated to deliver the right product to our users * Document architecture evolutions (current state, future state, phasing) and communicate architecture and elaborate with teams * Implement well-designed, testable, and efficient code that meets product requirements, coding standards, performance, scalability, reliability, and the organization's goals and principles * Collaborate with other engineers, product managers, and other internal stakeholders in an Agile environment * Provide technical guidance and perform architectural reviews with team members * Design and deliver on end-to-end initiatives with little to no guidance * Define and participate in processes that improve products using return on experience, root cause analysis of incidents * Support the vision and values of the company through role modeling and encouraging desired behaviors * Participate in various company initiatives and projects as requested Skills and Qualifications: * Degree in Computer Science, Information Systems, or a similar field * 8+ years of experience in a Software Development or Engineering role with a Bachelor's Degree, 6+ years of experience in a Software Development or Engineering role with a Master's degree, or 3+ years of experience in a Software Development or Engineering role with a PhD * 4+ years of experience with Java or a similar object-oriented language * 2+ years of experience developing microservices * Experienced in Service-Oriented & Microservices Architecture, Cloud Architecture, Domain Driven Design (DDD), Clean Architecture, Hexagonal Architecture, and Domain Driven Design * Fluent in identifying and applying architecture patterns and designing RESTful API * Experience working on middleware, platform, or system of systems * Experienced with web technologies and standards (e.g., JSON, JWT) * Experienced with Amazon Web Services (AWS) and/or Google Cloud Platform (GCP) * Experienced in Spring Boot/Spring Framework * Experienced with Container orchestration software (e.g., Kubernetes) * Experienced in using AI for productivity and efficiency (GitHub Copilot, Claude, Gemini CLI, or other similar technology) * Highly experienced working within development teams in an Agile environment * Ability to handle a project through the entire software development lifecycle, end to end * Demonstrate ability to lead and/or provide guidance to junior peers across multiple teams * Excellent written and verbal communication skills * Strong problem-solving ability * Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily * Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health * Comprehensive health benefits * Additional medical wellness incentives * STD, LTD, AD&D, and life insurance Emotional Health * Paid sabbatical program after four years * Paid family and paternity leave * Annual educational stipend * Ability to apply for tuition reimbursement * CFA exam stipend * Robust training programs on industry and soft skills * Employee assistance program * Generous allotment of vacation days, sick days, and volunteer days Social Health * Matching gifts program * Employee resource groups * Subsidized emergency childcare * Dependent Care FSA * Company-wide events * Employee referral bonus program * Quarterly team building events Financial Health * 401k match * Shared ownership employee stock program * Monthly transportation stipend * Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation * Annual base salary: $235,000-$280,000 * Target annual bonus percentage: 15% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-TK1 #LI-Onsite

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us! PitchBook's Associate Machine Learning Engineer is responsible for using machine learning, statistical modeling, and Natural Language Processing (NLP) to collect a high-volume of data for the PitchBook Platform and surface insights for the capital markets. This role requires curiosity and a strong desire to learn. A strong motivation to succeed is critical and everyone has the opportunity to shape the long-term direction of our team. Primary Job Responsibilities: Use natural language processing (NLP) and machine learning techniques to create novel views of private industry data Analyze and extract features from large amounts of unstructured data, determine most relevant features, and use clustering algorithms to drive insight into the data Analyze textual data such as articles and conversations to identify novel signals of private company performance Work closely with Product and Engineering teams to establish scalable, efficient, and automated processes for large scale data analyses and models Contribute to thought leadership on Data Science and Machine Learning best practices by staying informed of current trends in industry Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree in Computer Science, Machine Learning, Statistics, or related field Experience in a similar role in a production environment Experience or exposure with natural language processing (NLP) Experience or exposure with Python, R, or other relevant programming frameworks Experience or exposure in using SQL for data extraction Strong communication and data presentation skills Strong problem-solving ability Ability to communicate complex analysis in a clear, precise, and actionable manner Experience working closely a with software development team(s) a plus, but not required Financial services, investment, banking, venture capital and/or private equity knowledge, but not required Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $110,000-$150,000 Target annual bonus percentage: 7.5% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-MS1 #LI-Onsite

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via self-service, and optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers have a seamless experience navigating risk and payment-related issues by reducing friction, improving support quality, and driving automation that balances customer needs with protecting the business. *What you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems. * Build and operationalize a long-term strategy for risk based on customer feedback and VOC, including engagement models, deflection pathways, and feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training and Workforce Management * Act with urgency to ensure priority items are progressed through having a bias for action and focusing on the 20% of work that will get 80% of the impact * Identify and analyze data, customer feedback and trends to identify areas for improvement and implement corrective actions * Stay up to date on industry trends, best practices and emerging technologies to drive innovation in CX Operations and Product * Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage cross functional partnerships and insights from customers in risk and payments program areas *What we look for in you (ie. job requirements):* * Experience with customer experience or support programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience driving support strategy. * Proven ability to lead cross-functional programs with product, CX, and XFN stakeholders. * Track record of building or evolving programs that directly drove measurable business impact in areas like customer sentiment, issue deflection, or reputation management. * Strong execution skills-comfortable balancing strategic leadership with direct ownership of high-priority social initiatives. * Data-driven decision-maker with experience defining KPIs and partnering closely with analytics to measure social engagement and sentiment. * Skilled communicator with executive presence and the ability to influence at all levels, particularly in navigating public-facing interactions. *Nice to haves:* * Experience in a risk or regulatory environment * Experience implementing or scaling LLM-based tools in customer support (e.g., contact attribution, automation, or sentiment analysis) * Proven track record of building executive-level reporting that ties agent performance to business outcomes like CSAT, sentiment, and contact deflection. * Familiarity with Lean or Six Sigma methodologies * Previous experience in Tech, Crypto, Finance or Fintech * Advanced understanding of Google Apps, Looker, JIRA or Salesforce *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $124,780-$146,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: PitchBook's Marketing team is a world-class B2B growth engine, fueling the company's momentum as the pulse of private capital markets. Operating at the pace of our complex and opportunity-rich industry, we deliver impactful marketing that adapts to shifting market dynamics while bringing clarity, precision, and creativity to every stage of the customer lifecycle. Through an agile blend of Brand, Creative, Content, Go-to-Market, Channel, and Operations strategies, we ensure our work doesn't just inform-it shapes. United by purpose and leveraging a data-driven approach, our team empowers PitchBook to meet the speed of private capital and help customers move forward with conviction The Senior GTM Campaign Manager designs and executes integrated marketing campaigns to drive acquisition, retention, and revenue growth within PitchBook's core customer segments. This role ensures that external go-to-market activities are unified and aligned to segment-specific product and data roadmaps, market opportunities, and revenue targets. It blends lifecycle marketing practices, account-based marketing principles, and audience insights to deliver campaigns that reflect the priorities and goals of each segment. This role is highly cross-functional and will collaborate closely with commercial business units and marketing functions for campaign launches. The ideal candidate can operate autonomously and fluidly between strategic planning and hands-on execution. Primary Job Responsibilities: Partner with commercial GTM teams to identify high-value accounts and co-build strategies that support business and revenue targets across PitchBook's defined commercial segments Collaborate with Sales, Customer Success, Product Marketing, Customer Insights, and other relevant teams to align on campaign messaging, taking into consideration product or data specific roadmaps, customer needs, and account plans Partner with marketing stakeholders to develop and execute multi-channel campaigns that reflect the priority goals of each segment Create strategic segment-oriented campaigns to drive revenue expansion and reduce churn, ensuring value propositions are relevant to the customer journey Analyze campaign performance by segment to identify trends, opportunities, and areas for optimization Maintain campaign briefs, workback schedules, and deliverable tracking to ensure smooth and timely execution Present campaign insights and performance reports to key stakeholders; recommend refinements for continued improvement Collaborate with peers across GTM Campaigns to ensure consistency and scalability in marketing execution Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 5+ years of enterprise B2B marketing experience Background in all areas of go-to-market campaigns: campaign planning, lifecycle marketing, account-based marketing, integrated marketing campaigns, marketing operations, and marketing analytics Experience working cross-functionally across commercial and marketing teams to design and execute on targeted acquisition, retention, and growth marketing campaigns Skilled at navigating and understanding enterprise sales motions across a variety of customer types Passionate about understanding PitchBook's varied customers and providing them with great experiences while impacting the business Self-starter attitude who can work independently as needed and is empathetic, positive, and motivated to improve processes to more successfully deliver complex work Solid analytical foundation. A data-driven approach to this work is expected and helps enable innovation and creativity Expert communicator with excellent verbal, written, visual/presentation, and interpersonal communication skills Ability to thrive, and be agile within, in a fast-paced environment within a high-growth company Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $112,000-$133,000 Target annual bonus percentage: 10% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase's Unit 0x is a specialized on-chain investigations team at the forefront of securing the crypto ecosystem. We identify, analyze, and mitigate critical on-chain threats-including exploits and illicit activity-using advanced blockchain analytics and investigative techniques. Our mission-driven team protects both Coinbase and the broader web3 community from emerging risks. As an Onchain Data Analyst & Researcher, you'll lead challenging investigations into illicit activity, proactively research threat actors, and develop scalable methods to detect suspicious patterns. You'll play a key role in high-risk incidents, special projects, and the continuous improvement of our investigative processes. Success in this role requires curiosity, strong blockchain data analysis skills, and a passion for uncovering and neutralizing threats. If you thrive on solving complex problems with data and want to help shape a secure future for blockchain adoption, we want you on our team. Onchain is the new online. Join us in building a secure future for the next billion users. *What you'll be doing (ie. job duties):* * Conduct in-depth investigations and research into illicit activity, scams, onchain exploits, and vulnerabilities, using blockchain analytics and clustering techniques to surface suspicious trends and patterns. * Analyze and document exploit methodologies, attack vectors, abuse patterns, and incident impacts, providing actionable intelligence to strengthen Coinbase's security posture. * Develop and automate scalable methods for detecting and understanding emerging threats, including building dashboards, writing queries, and supporting incident response with clear, quantitative reporting. * Collaborate with cross-functional teams to educate and advise on evolving exploit tactics, risk landscapes, potential mitigations and investigative best practices. * Monitor and research threat actors, their environments, and emerging blockchain trends to stay ahead of illicit activity and technological developments. * Respond to urgent, sensitive cases with discretion and professionalism, and support team members as needed. * Handle highly sensitive cases with respective urgency and discretion; * Other duties and responsibilities as required or assigned. *What We Look For In You (i.e., Job Requirements)* * A well-organized self-starter who is able to constantly learn and work autonomously; * Ability to handle highly sensitive information; * Excellent writing, analytical and communication prowess; * Deep knowledge of blockchain ecosystems and; * Investigative mindset; * Strong SQL skills - particularly around on chain analysis in conjunction with working knowledge of abuse vectors; * Knowledge to leverage AI to 10x output. *Nice to haves:* * Previous experience in corporate OSINT analysis * Experience with Dune Analytics, Flipside, and/or Chainbase. Position ID: P70663 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $144,500-$170,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen. At Base, we live by ourhttps://x.com/jessepollak/status/***********32673997, where our team rises to the challenge, embraces hard weeks, and makes small to significant personal tradeoffs when necessary to drive impact and innovation. Data Science is an integral component of Coinbase's product and decision making process: we work in partnership with Product, Engineering and Design to influence the roadmap and better understand our users. With a deep expertise in experimentation, analytics and advanced modeling, we produce insights which directly move the company's bottom line. *What you'll be doing:* * Conduct analysis and deep dives on ambiguous problems for our business. Your work will result in insights and recommendations that guide the team's decision making. * Act as owner for a broad scope of data and metrics, from core logging to presentation of data visualizations. * Guide code reviews, provide SQL and Python expertise, and create well-maintained ETL jobs. * Maintain a high bar for statistical rigor on your team. Ensure that we're conducting experimentation and causal analyses that build confidence with your stakeholders. *What we look for in you:* * A BA/BS in a quantitative field (ex Math, Stats, Physics, or Computer Science) with ≥5+ years of relevant experience or a PhD in a quantitative field with with ≥3+ years of relevant experience * Demonstrated experience in driving impactful data science projects that tackle ambiguous problem spaces. * Ability to influence external stakeholders by synthesizing data learnings into compelling stories. * Practical expertise in applying complex modeling frameworks to practical business problems. * Professional experience using SQL and Python. * Experience working with digital products in an iterative development cycle. * Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution. Disclaimer: Applying for a specific role does not guarantee consideration for that exact position. Leveling and team matching are assessed throughout the interview process. ID: G2462 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $180,370-$212,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available **************************************************************** AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Coinbase stores more digital currency than any company in the world, making us a top tier target on the internet. Security is core to our mission and has been a key competitive differentiator for us as we scale worldwide. Essential to scaling is building and running a security compliance program that reflects how we protect the data and assets in our care, to open the doors with customers, regulators, auditors, and other external stakeholders. Coinbase is looking for an Analyst, Tech Controls to support the second line of defense technology compliance initiatives. This role will play a critical part in assisting with the design, implementation, and monitoring of a technology control framework. The Analyst will work closely with cross-functional teams to ensure excellence in control ownership and contribute to the maturity of the Technology Risk and Controls program. *What you'll be doing (ie. job duties):* * Lead IT process and gap assessments against industry standards and technology regulatory requirements to evaluate control design and operating effectiveness * Design, review and validate processes and configurations across technology systems, including cloud environments, operating systems, databases, and network infrastructure, to ensure alignment with established standards, compliance requirements, and best practices * Assist in maintaining and providing oversight over the technology controls inventory to mitigate technology risks and meet regulatory requirements, technology policies, and frameworks * Collaborate with stakeholder teams including Security, Engineering, Technology Governance, IT, and Operational Risk to support technology requirements and ensure control ownership * Developing technology requirements for new products, updating existing controls, and providing subject matter expertise to product teams * Support Security Compliance, Information Security, Platform, and Engineering stakeholders in identifying and executing on continuous control monitoring opportunities * Provide guidance and leverage technical expertise to determine effectiveness of change management processes, i.e. unit testing, CI/CD, etc. * Define, draft and communicate identified issues and technology process improvement opportunities and assist in developing creative solutions to mitigate risks and address regulatory challenges * Provide reporting to stakeholders and management on progress, escalations, and control initiatives * Drive the creation of procedural documentation, including training materials that support first line of defense risk management, in the form of runbooks and narratives * Validate remediation efforts for identified gaps and issues to ensure resolution effectively aligns with regulatory requirements, industry standards, and internal policies * Drive creation of clear and concise technical documentation for control monitoring *What we look for in you (ie. job requirements):* * Minimum of 2+ years of experience in Security Engineering, Technology Compliance, IT audit, or equivalent roles * Strong knowledge and hands-on experience in technology frameworks such as COBIT, NIST, ISO 27001 * Hands on experience in security engineering, implementing security frameworks, or designing and managing technical controls * Proven technical understanding and operation within cloud technologies, AWS preferred * Strong understanding of control monitoring processes * Excellent oral and written communication skills * Ability to effectively and autonomously accomplish outcomes across cross-functional teams in ambiguous situations with limited supervision * Ability to multitask, prioritize work, and meet deadlines in a fast paced environment * Ability to communicate with technical and non-technical stakeholders to align on shared outcomes *Nice to haves:* * BA or BS in a technical field or equivalent experience * Cloud certifications such as AWS Certified Security Specialty, or equivalent certifications * Security certifications e.g. CISA, CISSP, COBIT or other relevant certifications * Technical understanding of fintech services and/or crypto space Position ID: P60079 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $135,320-$159,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: The Data Collection AI/ML team sits at the intersection of automation, AI, and data quality. The team's mission is to accelerate and scale PitchBook's data coverage by applying advanced ML models to identify, extract, and validate entities, relationships, and key insights from vast collections of structured and unstructured sources, including filings, PDFs, and market documents. As the Director of the Data Collection AI/ML team, you will partner closely with Data Operations, Data Collections Product and Engineering teams to deliver seamless, intelligent data pipelines that transform raw inputs into high-quality, actionable data. As the Director of Data Collection AI & ML you will lead the strategy, vision, and execution of AI and ML initiatives focused on automating PitchBook's data extraction, enrichment, and validation workflows. Your organization will be responsible for building intelligent systems that ensure PitchBook's data collection is as accurate, comprehensive, and timely as possible, leveraging cutting-edge document AI, OCR, and entity resolution techniques applied to financial documents and other proprietary data sources. In this highly visible leadership role, you will manage a global team of 15+ data scientists and machine learning engineers, driving both innovation and operational excellence. You will define the roadmap for automation and enrichment across multiple data domains and ensure scalable, production-grade AI systems that directly power PitchBook's data ingestion pipelines and platform accuracy. Your leadership will guide the design and deployment of AI-driven extraction and enrichment models, including document classification, named entity recognition, relationship extraction, and quality validation systems. You will also play a key role in shaping cross-functional data and AI strategy in collaboration with Product, Data Operations, and the client-facing Insights AI/ML teams, ensuring consistency, reliability, and alignment with enterprise data objectives. This role demands a visionary yet hands-on leader - one who can balance strategic direction with technical credibility, and who can influence across teams and executive levels while ensuring the continued professional development of a globally distributed technical team. In addition to driving product impact, this role offers an opportunity to shape PitchBook's growing presence and technical reputation in the AI and ML space. We are looking for individuals who are active contributors to the broader AI community through peer-reviewed research, technical publications, or open-source initiatives. Candidates who have authored conference papers or patents and who are excited to explore the frontiers of generative AI, LLMs, and applied NLP will be well-positioned to help us both advance our internal capabilities and deepen trust with our customers through thought leadership. Primary Job Responsibilities: Define and execute the AI & ML strategy for data collection, extraction, and enrichment automation aligned with PitchBook's long-term data strategy Partner with senior leadership to identify high-impact opportunities for AI-driven automation and cost reduction in data collection workflows Establish success metrics and operational KPIs for automation accuracy, throughput, and coverage improvement Lead, hire, and develop a high-performing global team of data scientists and ML engineers; define team structure, roles, and growth paths that align with organizational goals Foster a culture of innovation, accountability, inclusion, and continuous improvement across distributed offices Champion hiring, mentorship, and professional development initiatives to grow internal AI/ML talent Elevate engineering excellence through code reviews, design reviews, and technical guidance for ML engineers and scientists Act as a multiplier by shaping best practices for experimentation, model evaluation, responsible AI, and scalable ML engineering Guide teams across the organization toward cohesive, reusable, and standards-aligned architectures Collaborate closely with Engineering, Product Management, and Data Operations to ensure the successful operationalization of AI/ML solutions into data pipelines and collection processes Partner with data quality and enrichment teams to align ML outputs with domain-specific validation frameworks Serve as a trusted technical and strategic advisor to stakeholders across Product, Engineering, and Data Operations Oversee the end-to-end lifecycle of ML systems, from research and experimentation to deployment, monitoring, and optimization Ensure high availability, reliability, and performance of production AI/ML systems Implement and maintain strong standards of data integrity, security, and compliance in all models Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's or Master's degree in Computer Science, Mathematics, Data Science, or a related technical discipline (Master's degree preferred) 12+ years of experience in machine learning, data science, or AI-focused engineering, including 7+ years leading technical teams; experience managing managers and geographically distributed teams is strongly preferred Proven success delivering AI-driven data extraction, enrichment, or document understanding systems at scale Deep expertise in natural language processing, document AI, OCR, entity resolution, large-scale data automation, optimizing large document workflows, and addressing latency in retrieval-based architectures Familiarity with agentic AI frameworks (MCP, A2A) and orchestration of multi-agent systems Strong understanding of modern ML frameworks and infrastructure (e.g., PyTorch, TensorFlow, Hugging Face, LangChain) Demonstrated ability to define and execute multi-year AI roadmaps with measurable business impact Strong knowledge of cloud-native architecture, distributed computing, and scalable model deployment Excellent communication, collaboration, and influencing skills - including experience presenting to executive and cross-functional leadership A track record of fostering technical excellence and innovation across global, multidisciplinary teams Experience in fintech, data platforms, or large-scale information extraction systems preferred Contributions to the AI/ML research community (e.g., publications, patents, or open-source projects) are strongly preferred Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $260,000-$340,000 Target annual bonus percentage: 25% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-MS1 #LI-Onsite

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Custody Product Operations team is responsible for ensuring the smooth operations and support of Coinbase Custody's products and services. As the complexity in the digital asset space grows, this team plays a key role in maintaining high standards of risk mitigation, control, and client experience. You'll own initiatives to reduce risk, enhance efficiency and fortify operational workflows. By managing projects that optimize processes, implement controls and enhance the client experience, you'll play a key role in strengthening our position as the industry leader in digital asset custody and driving revenue growth. *What you'll be doing (ie. job duties):*** * Develop and execute critical workflows for custody product operations and support teams. * Support Custody product and feature launches with a focus on asset management, internal readiness and client experience. * Maintain documentation including operational procedures, support materials and internal databases. * Continuously identify and advocate for improvements to tools and processes to enhance operations and support workflows. * Triage and prioritize product features and enhancement requests. * Plan, execute, monitor and ensure successful completion of programs focused on scaling institutional operations and the client experience. *What we look for in you (ie. job requirements):*** * 5+ years of experience managing projects, processes or client support operations. * Strong product operations or project management skills with a focus on risk reduction and efficiency gains. * Effective communication, problem solving and analytical skills. * Motivated by Coinbase's mission and a client centric mindset. * A data-driven approach to problem solving and continuous improvement. * Proven track record of effective cross-functional stakeholder management, driving successful outcomes, anticipating potential risks, roadblocks and dependencies. * Support our mission to be the most trusted counterparty through responsible growth and prudent operational controls. *Nice to haves:* * Background in financial services, digital assets or a highly-regulated industry. * Experience advocating for prioritized enhancements to tools, systems or procedures. * Comfort adapting to changing priorities in a fast-paced environment. Job #: P74526 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $130,900-$154,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. We're looking for a seasoned product leader to own our Acquisition & Activation pillar - a critical driver of Coinbase's long-term growth. This role is highly cross-functional, partnering closely with Growth Marketing, other teams within Growth, and stakeholders across the company. You'll be responsible for shaping the strategy and delivering results across all acquisition channels - from referrals and growth marketing to SEO - and then ensuring that new users are successfully activated and retained. As the leader of our Acquisition & Activation teams, you'll shape how millions of people take their first step into crypto and ensure that step leads to lasting engagement. By guiding a team of exceptional product managers and influencing company-wide growth priorities, you'll define the standard for acquisition and activation at a global level! *What you'll be doing* * Manage, mentor, and recruit top *Growth PM* talent; build a high-performing team with clear standards and operating rhythms. * Set a clear strategy for the Acquisition & Activation pillar and deliver consistent, material impact against company-level goals. * Own product outcomes across acquisition (referrals, growth marketing surfaces, SEO landing experiences) and early lifecycle (activation, first-time use, week-one retention). * Drive a rigorous experimentation and measurement culture (e.g., funnel analytics, A/B testing, LTV/CAC, activation and retention cohorts) to inform prioritization and resourcing. * Partner tightly with Growth Marketing, Data, Design, Engineering, and Finance to align roadmaps, unlock channel efficiency, and compound wins. * Influence company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and long-term leverage. *What we look for in you* * A consistent track record of building and leading *growth teams* that deliver meaningful, repeatable business impact. * Experience solving large-scale growth problems, ideally in consumer or prosumer products, with the ability to translate insights into product, channel, and platform bets. * Strong analytical rigor paired with exceptional *product sense*; you can zoom from strategy to experiment design to UX details and back. * Clear vision and demonstrated experience for what "great looks like" when tackling large-scale growth challenges. * 10+ years of product management experience with demonstrable career progression. *Nice to haves* * Deep focus in acquisition, activation, or related growth specialties. * Excitement about leading this area for a mission-driven crypto company. * Passionate, excitement about crypto, defi, & web3. *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $284,155-$334,300 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. At Coinbase, our mission is to increase economic freedom in the world. To achieve this, we are building the most trusted and comprehensive platform for institutions to participate in the crypto economy. We are seeking a very specific candidate: someone who is passionate about our mission, relishes the pressure of solving the industry's hardest problems, and actively seeks feedback to operate as part of a championship team. The Institutional Accounting team is at the heart of our institutional business, building the financial backbone for a fast-scaling Prime Brokerage and Capital Markets business. We are looking for an Assistant Controller to own the accounting architecture for our most complex institutional products. You will be the lead subject matter expert, partnering directly with product, engineering, and legal leaders to turn novel, on-chain activity into compliant, auditable, and scalable financial processes. *What you'll be doing (ie. job duties):*** * *Own the end-to-end technical accounting architecture* for Coinbase's Institutional Prime Brokerage division, from new product design through to financial reporting. * *Serve as the lead technical accounting subject matter expert (SME)* for all prime brokerage activities, including derivatives, structured lending, collateral management, and digital asset settlement. * *Author and defend technical accounting memos* on novel, complex, and first-of-their-kind crypto-native transactions, interfacing directly with external audit partners. * *Partner directly with senior leadership (Directors, VPs)* in Product, Engineering, and Legal to design and implement the accounting infrastructure for new, highly complex financial products before they launch. * *Design, implement, and scale automated, SOX-compliant accounting processes* to ensure the integrity of financial data and support a timely and accurate month-end close. * *Lead the accounting strategy* for all digital assets held within the prime brokerage, ensuring compliance with all emerging FASB and SEC guidance. * *Mentor and develop senior accountants* on the team, acting as the primary technical resource for complex problem-solving and career development. * Drive continuous process improvement, identifying and executing on opportunities to increase efficiency, automate manual workflows, and enhance internal controls. *What we look for in you (ie. job requirements):** * * *CPA license (active) required.* * *10+ years of progressive accounting experience*, including a combination of "Big 4" public accounting and deep industry experience in fintech, prime brokerage, or capital markets. * Experience working at a publicly traded company and in-depth knowledge of SOX controls. * *Expert-level understanding of US GAAP* and a proven track record of applying it to complex financial instruments (e.g., derivatives, complex lending, structured products). * *Proven ability to partner with and influence senior, non-accounting stakeholders* (e.g., engineers, product managers) to drive strategic business outcomes. * Demonstrated experience in *designing and scaling accounting processes* in a fast-paced, high-growth, or start-up environment. * A proactive and curious mindset; you are a self-starter who runs toward complex problems and thrives in ambiguity. * Excellent communication and presentation skills, with the ability to distill highly complex technical concepts into simple, actionable insights. *Nice to haves:* * *Deep, hands-on experience* accounting for digital assets, blockchain technology, and the crypto economy. You must be able to "speak crypto" fluently. * Proficiency in writing SQL queries to pull and analyze large datasets. * Working knowledge of financial systems such as Netsuite and Floqast. * Previous experience in a remote-first environment. * An advanced degree (e.g., Master's in Accounting or MBA). Job #P72353 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $201,365-$236,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Institutional Compliance team supports the Institutional Product Group to develop effective compliance programs to meet Coinbase's regulatory obligations across the business. This role will provide critical support to Coinbase Capital Markets ("CCM" a FINRA member broker-dealer) in meeting its regulatory obligations to assist the Product team in developing a successful equities product offering*.* *What you'll be doing (ie. job duties):* * Providing senior compliance oversight to all aspects of CCM, including trading, reporting, policies and procedures and training. * Coordinate closely with cross functional partners in Legal, Operations, Risk, Tax, Finance and Audit to ensure a best-in class control framework. * Partner with exam management team to respond to all regulatory exams and inquiries. * Work with Market Surveillance team and Clearing Firm to ensure deployment of a robust monitoring program. * Work with the principals to design and document the firm's supervisory structure (FINRA Rule 3110) to effectively supervise all business activities and associated persons. *What we look for in you (ie. job requirements):* * 7+ years experience working in a retail broker-dealer compliance team. * Comfortable working in a fast-paced environment with high levels of accountability. * Experience with FINRA exams/inquiries. * Knowledge of 15c3-5 Market Access, Best Execution and CAT reporting. * Experience setting up broker-dealer compliance programs, or at least parts of programs. * Experience with institutional and retail customers. *Nice to haves:* * Experience supporting a retail (fully disclosed) introducing broker. * J.D., Series 7, Series 24. * Experience working at FINRA. * Crypto Experience or willingness to learn. Job P74168 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $162,010-$190,600 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers. * *Role *- You will be building applications that will enable Coinbase Customer Agents and other users to increase their productivity, drive automation, and deliver impact at scale through AI/ML-based technologies. *What you'll be doing* * Build complete user features including front and backend using React, Js frameworks, Golang and cloud technologies * Lead assessment and implementation of third-party AI/ML tools. * Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams * Demonstrate a keen awareness of Coinbase's platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams. * Participate in an environment where innovative ideas are regularly generated, vetted, and transformed into action. * Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact. * Communicate across the company to technical and non-technical leaders with ease. * Quickly distill complex technical themes so that an entry level, non-tech team member can understand them. * Mentor team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling. * Working with teams and teammates across multiple time zones. *What we look for in you* * You have at least 2 years of experience in software engineering and at least 2 years of experience in developing large scale systems with Golang and cloud technologies and shipping user-facing features with JavaScript and modern, component-based JS frameworks like React. * Proven experience in integrating AI/ML APIs into web applications. * Experience with third-party vendor integrations. * You enjoy and have experience with large-scale, high-traffic platforms and implementing scalable, robust services in the real world. * You have experience in authoring and contributing to technical architecture and implementing them. * Experience in AWS, Kubernetes, Terraform, BuildKite or similar. * Experience in rate limiters, caching, load balancing, circuit breakers, metrics, logging, tracing, debugging etc. * Experience in event driven architectures (Kafka, MQ etc.), proficiency in either SQL or NoSQL DBs, understanding of concepts like gRPC, GraphQL, ETL. * Proficiency in Go. *Nice to haves:* * Python, Ruby * SaaS platform experience * Applications using OpenAI/ChatGPT Job ID: G2701 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $128,775-$151,500 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed Provide coaching and career development for team members Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development Audit customer chat, email and phone interactions weekly for quality and process adherence Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues Participate in Customer Support promotion and hiring process Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases Continually evaluate the opportunity for process improvements and implement best practices Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment Demonstrated success with workflow optimization in a real time, fast paced environment Proficient with Salesforce or similar CRM preferred Proficient with Microsoft Excel including pivot tables and advanced formulas Have excellent verbal and written communication skills with a keen eye for detail A client first attitude and love to engage with customers Interested in financial markets or services, particularly private equity and venture capital Ability to operate with a strong sense of urgency and deliver results Have terrific prioritization skills to high call volume in parallel with project work Comfortable to engage with a diverse array of customers Team player with the desire to try new ideas in order to achieve greater levels of success Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $95,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite