Customer Support Manager
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform.
The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development.
Primary Job Responsibilities:
Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work
Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed
Provide coaching and career development for team members
Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development
Audit customer chat, email and phone interactions weekly for quality and process adherence
Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly
Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations
Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization
Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues
Participate in Customer Support promotion and hiring process
Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance
Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases
Continually evaluate the opportunity for process improvements and implement best practices
Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment
Demonstrated success with workflow optimization in a real time, fast paced environment
Proficient with Salesforce or similar CRM preferred
Proficient with Microsoft Excel including pivot tables and advanced formulas
Have excellent verbal and written communication skills with a keen eye for detail
A client first attitude and love to engage with customers
Interested in financial markets or services, particularly private equity and venture capital
Ability to operate with a strong sense of urgency and deliver results
Have terrific prioritization skills to high call volume in parallel with project work
Comfortable to engage with a diverse array of customers
Team player with the desire to try new ideas in order to achieve greater levels of success
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $95,000
Target annual bonus percentage: 12%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplyEngineering Manager, Machine Learning Operations
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
As an Engineering Manager, Machine Learning (ML) Operations in the Technology & Engineering division, you will be responsible for leading and managing PitchBook's MLOps team. The team is responsible for enabling PitchBook's Machine Learning teams and practitioners by providing tools and golden paths that optimize all aspects of the Machine Learning Development Life Cycle (MLDLC). Your team's work will support projects in a variety of domains, including Generative AI (GenAI), Large Language Models (LLMs), Natural Language Processing (NLP), Classification, and Regression. Your role will be critical in driving AI (Artificial Intelligence) innovations across the organization.
Primary Job Responsibilities:
Lead the MLOps team direction and execution (operations, processes, practices, and standards), working closely with engineering leadership and product management to craft roadmaps, define KPIs, and achieve success criteria
Ensure effective communication and coordination across geographically dispersed teams. Oversee the enablement of scalable solutions that meet high standards of reliability and efficiency
Champion the adoption and integration of ML best practices at PitchBook, fostering a culture of innovation and experimentation to drive the development of high-quality AI products
Serve as a force multiplier by removing roadblocks, implementing process improvements, providing frequent and actionable feedback to team members, and building practices for ideation and innovation
Bridge the gap between business/product needs and execution, including building and delivering on group-level objectives and key results, identifying resource needs, and building execution plans for initiatives
Ensure MLOps roadmap items are delivered on time and have exceptional quality
Learn constantly and be passionate about discovering new tools, technologies, libraries, and frameworks (commercial and open source), that can be leveraged to improve PitchBook's AI capabilities
Describe technical content in intuitive ways for a variety of audiences, adapting communication from highly technical deep dives with engineers to non-technical dialogue with executive stakeholders
Establish and drive a culture founded on creating belonging, psychological safety, candor, connection, cooperation, and fun
Understand how to apply agile, lean, and principles of fast flow to team efficiency and productivity
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's, Master's, or PhD in Computer Science, Mathematics, Data Science, or a related field
3+ years of experience in an engineering leadership role, managing globally distributed teams
6+ years of experience in hands-on development of Machine Learning algorithms
6+ years of experience in hands-on deployment of Machine Learning services
6+ years of experience supporting the entire MLDLC, including post-deployment operations such as monitoring and maintenance
6+ years of experience with Amazon Web Services (AWS) and/or Google Cloud Platform (GCP)
Experience with at least 70%: PyTorch, Tensorflow, LangChain, scikit-learn, Redis, Elasticsearch, Amazon SageMaker, Google Vertex AI, Weights & Biases, FastAPI, Prometheus, Grafana, Apache Kafka, Apache Airflow, MLflow, and KubeFlow
Ability to break large, complex problems into well-defined steps, ensuring iterative development and continuous improvement
Experience in cloud-native delivery with a deep practical understanding of containerization technologies such as Kubernetes and Docker, and the ability to manage these across different regions
Proficiency in GitOps and creation/management of CI/CD pipelines
Demonstrated experience building and using SQL/NoSQL databases
Demonstrated experience with Python (Java is a plus) and other relevant programming languages and tools
Excellent problem-solving skills with a focus on innovation, efficiency, and scalability in a global context
Strong communication and collaboration skills, with the ability to engage effectively with internal customers across various cultures and regions
Ability to be a team player who can also work independently
Experience working across multiple development teams is a plus
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $240,000-$300,000
Target annual bonus percentage: 15%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-TK1
#LI-Onsite
Auto-ApplySr. Salesforce Administrator
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Revenue Operations plays a critical role in ensuring financial success by improving the platforms, operations, and systems supporting our go-to-market teams. This team partners with Marketing, Sales, Customer Success, and Finance to deliver scalable and efficient processes across the customer lifecycle, from lead generation to revenue recognition. Revenue Operations is essential to achieving our company's revenue and operational goals.
As a Senior Salesforce Administrator at PitchBook, you will play a crucial role in optimizing and maintaining our Salesforce ecosystem to drive efficiency and productivity across Sales & Customer Success business functions. You will be responsible for overseeing the configuration, customization, and integration of Salesforce Sales Cloud, Salesforce Experience Cloud, and Salesforce Service Cloud to meet the evolving needs of our organization. This role requires a deep understanding of Salesforce best practices, strong analytical skills, and the ability to collaborate with cross-functional teams to implement solutions that enhance user experience and support our business objectives.
Primary Job Responsibilities:
Administer and configure Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Experience Cloud to support the needs of different departments such as sales, finance, and customer service
Collaborate with stakeholders to gather requirements, design solutions, and implement changes within Salesforce
Develop and maintain custom objects, fields, formulas, workflows, validation rules, and process builder flows to automate business processes and improve data integrity
Manage user access, profiles, roles, permission sets, and security settings to ensure data privacy and compliance with company policies
Lead efforts to integrate Salesforce with other systems and third-party applications using APIs, middleware, and other integration tools
Monitor system performance, troubleshoot issues, and provide technical support to end-users
Stay updated on new Salesforce features and releases, assess their impact on existing configurations, and recommend enhancements
Create and maintain documentation, including user guides, process diagrams, and training materials
Participate in various company initiatives and projects as requested
Be a resource for other admins on the Team
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
Salesforce Administrator certification (ADM 201) required; additional certifications such as Advanced Administrator (ADM 211) and Salesforce Certified Platform App Builder preferred
Minimum of 5 years of experience working as a Salesforce Administrator, with a focus on Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce Experience Cloud
Proficiency in Salesforce configuration, customization, and administration, including but not limited to custom objects, workflows, validation rules, and security settings
Experience with Salesforce Lightning Experience and Lightning App Builder
Strong understanding of relational databases and SQL queries
Excellent problem-solving skills and ability to analyze complex business requirements
Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization
Experience working in an Agile environment and familiarity with Agile methodologies is a plus
Nice to have: Experience with Gong, LeanData, LinkedIn Sales Navigator, and ZoomInfo
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $125,000-$150,000
Target annual bonus percentage: 10%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-MS1
#LI-Onsite
Auto-ApplyQuantitative Research Analyst
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of the Editorial team, you will spend each day immersed in the private markets, aiming to help our customers be better investors, advisors, and market participants. The work you will do plays a direct role in the evolution of the industry!
Everyone on our team is supported by a flexible work environment and a culture that promotes curiosity, collaboration, and professional development. We prioritize recognition and respect across all roles and have a high level of camaraderie. The fast-growing nature of our organization provides ample opportunity to advance in your career and explore what interests you.
As we continue investing in the talent of our group, our coverage has evolved rapidly over multiple industries and geographies. Our insights are routinely cited by top-tier publications and sought after by prominent players in the financial markets. In addition to publishing timely market insights, we also partner closely with our Product, Engineering, and Data Operations teams to continually enhance our datasets and develop unique tools that have a material impact on our customers' workflows. There is no better time to join us!
PitchBook's Institutional Research Group is looking to hire a Quantitative Research Analyst to join our research team. As a valued team member, you'll hone your existing analytical skills, develop meaningful insights into a fascinating industry, and contribute to our best-in-class private capital research. The research and tools this team produces are utilized by many of the largest and influential private capital investors, asset managers, investment banks, and service providers globally. Our team is creative, analytical, driven, and focused on providing the most actionable research to our readers and clients.
Primary Job Responsibilities:
Utilize strong Microsoft Excel, SQL, and other programming language skills to provide high-quality data analysis and support to clients, internal stakeholders, and select media outlets
Contribute to research and analysis across our core private equity, M&A, venture capital, and emerging technology coverage areas
Work closely with other quant research analysts to develop new models and metrics, as well as identify unique data points to support research
Serve as data and markets expert for all use cases that utilize PitchBook's broad database
Manage and complete select time-sensitive custom research requests for subscribing clients, leveraging the team's models and IP
Manage and respond to inquiries from clients, press, internal colleagues, and the general public regarding data requests and published research
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's in Finance, Business Administration, or Economics preferred with a strong understanding of financial concepts such as valuation techniques (discounted cash flows, comps, etc.), internal rate of returns, asset allocations, etc.
3+ years of experience in financial services role or experience working with large datasets
Strong Excel proficiency
Experience in SQL a plus
Strong skills in SQL, Python, or other programming languages
Strong interest in M&A and private financial markets
Critical thinker
Detail oriented with an analytical mindset
Strong written and verbal communication skills
Experience in PitchBook Platform a plus
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $130,000-$150,000
Target annual bonus percentage: 10%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-MS1
#LI-Onsite
Auto-ApplyLead Product Designer
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
As a Lead Product Designer for Deal Sourcing, you will drive the design strategy and end-to-end user experience for a purpose-built Deal Sourcing product. This is a high-impact, strategic role that requires strong vision, leadership, and the ability to translate complex business and user needs into cohesive, intuitive, and innovative design solutions. We're looking for a self-starter and problem solver who brings energy, motivation, and a can-do spirit to every challenge.
You'll define and deliver holistic, data-driven, and intuitive product experiences that empower private equity investment professionals to conduct market analysis, develop investment strategies, and leverage PitchBook's deep data, research, and insights to identify and execute on deal opportunities-helping them make smarter investment decisions and achieve their objectives. With deep expertise in user experience design, you'll lead the end-to-end design process, collaborating closely with product management, engineering, senior stakeholders, and leadership to align on vision and direction. Your work will span from strategy to execution-defining experience principles, helping shape the product roadmap, and guiding concepts from inception to delivery.
As a design leader, you'll influence the broader design organization by mentoring peers, contributing to PitchBook's evolving design system and standards, and championing user-centered thinking across teams. You'll play a pivotal role in establishing the Deal Sourcing product's foundation and identity, driving clarity, innovation, and cohesion across touchpoints-ultimately shaping how PitchBook empowers investment professionals to discover, evaluate, and act on company investment opportunities with confidence.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
Primary Job Responsibilities:
Expertly utilize user-centered design and systems thinking skills in your day-to-day work to create solutions for complex data and user workflow challenges while maintaining a highly usable and scalable product experience
Conduct user research and data analysis to understand user needs, behaviors, and motivators that lead to engagement and realization of customer value
Develop customer journey maps, task and user flows, and design concepts to inform product strategies, priorities, and solutions that deliver customer and business outcomes
Partner with product management and engineering team members to create product strategies, roadmaps, and features to continuously deliver value to customers and support the end-to-end product vision
Identify high-impact customer and business problems and define the strategies and product experience solutions to solve them
Lead cross-team product experience strategies and designs to deliver holistic solutions that create exceptional customer value
Translate abstract concepts into simple, elegant, and innovative designs expressed in sketches, diagrams, rapid prototypes, and detailed designs and documentation to support iterative product delivery
Monitor and evaluate the performance of your design solutions and identify strategies for enhancement and improvement
Drive continuous improvement in your work and with your product teams; seek new methods and practices that lead to greater impact and value
Mentor and coach other designers to support their growth and ability to deliver excellent solutions
Contribute to evolving design practices, tools, methods, and design maturity of our organization
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's degree or higher in Digital Design, Human Centered Design, Psychology, or equivalent
8+ years of professional experience in a Product Design/UX role, ideally in a large business or enterprise environment working on complex data and productivity solutions
Expert-level mastery of user-centered design and design thinking practices, with proven success defining vision, leading end-to-end product experiences, and applying modern methodologies to deliver innovative, meaningful solutions that drive user and business outcomes
A strong portfolio demonstrating strategic design leadership, showcasing concept development, user flows, and high-quality execution across complex, enterprise-level challenges, with a track record of driving clarity, alignment, and innovation
Exceptional communication and storytelling skills, with the ability to articulate design decisions, influence stakeholders, and advocate for design excellence across cross-functional teams
Strong analytical and strategic thinking, leveraging qualitative and quantitative insights to inform design direction and evaluate impact
Proven ability to lead multiple complex initiatives, manage competing priorities, and deliver with focus, rigor, and accountability
A strong sense of ownership and accountability, driving vision, quality, and results across the design process
Intellectual curiosity and structured, systems-level thinking, combined with a collaborative, partnership-driven working style
Humility, empathy, and enthusiasm, with the ability to build trust, foster alignment, and cultivate a positive design culture
Passion for the craft of design and a commitment to excellence, continuous learning, and impact at scale
Proficiency with Figma and modern collaboration and analysis tools (e.g., Lucid, Mixpanel, FullStory), with the agility to adopt new systems and workflows quickly
A self-driven, can-do mindset, fueled by initiative, resilience, and a passion for solving complex problems
Experience mentoring and guiding designers, helping elevate craft, process, and strategic impact across teams
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $160,000-$190,000
Target annual bonus percentage: 12%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-MS1
#LI-Onsite
Auto-ApplyCustomer Intelligence Manager
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
PitchBook's Marketing team is a world-class B2B growth engine, fueling the company's momentum as the pulse of private capital markets. Operating at the pace of our complex and opportunity-rich industry, we deliver impactful marketing that adapts to shifting market dynamics while bringing clarity, precision, and creativity to every stage of the customer lifecycle. Through an agile blend of Brand, Creative, Content, Go-to-Market, Channel, and Operations strategies, we ensure our work doesn't just inform, it shapes. United by purpose and leveraging a data-driven approach, our team empowers PitchBook to meet the speed of private capital and help customers move forward with conviction.
At PitchBook, our customers are at the heart of everything we do. The Customer Intelligence Manager will play a critical role in ensuring we understand their evolving needs and keep a pulse on their experiences. This role is responsible for capturing feedback across multiple channels, transforming it into actionable insights, and influencing strategies across the organization to enhance customer satisfaction and drive growth. The ideal candidate is proactive, self-motivated, and thrives in a fast-paced, collaborative environment, bringing strong B2B or SaaS marketing experience and a drive to grow their expertise in customer insights.
Primary Job Responsibilities:
Design and manage a comprehensive customer feedback program spanning surveys, interviews, advisory boards, and other channels
Oversee the full lifecycle of PitchBook's customer surveys-annual, transactional, and ad hoc-ensuring they are strategically designed, yield actionable insights, and remain fresh/relevant
Build and maintain a robust library of customer insights that highlight impact and successes (including case studies, quotes, logo sheets, one-pagers, etc) to aid in new business and renewal conversations
Develop and scale programs that connect satisfied customers with prospects and internal teams, leveraging customer advocacy to drive retention, expansion, and new business
Curate and regularly refresh a central repository of customer feedback, case studies, logos and testimonials to ensure teams across PitchBook have easy access to the most up-to-date insights
Synthesize feedback into clear, compelling insights that inform executive-level decisions and highlight the voice of the customer throughout the organization
Monitor trends and emerging best practices in customer research, advocating for new methods and tools to elevate PitchBook's customer insights programs
Partner with Marketing, Sales and Customer Success to keep content current, aligned to business needs, to engage prospects and customers alike
Collaborate with Customer Success, Product, Marketing, and Sales to surface the most relevant customer insights and influence strategies for product roadmaps, go-to-market planning, and engagement initiatives
Establish and monitor key metrics to measure the effectiveness and impact of customer insights programs (e.g., engagement with collateral, influenced revenue, survey response rates, reference/referral program ROI)
Regularly report results to stakeholders across the business and use data to guide continuous improvement
Provide feedback to the Sr. Manager of Insights to refine program strategy and execution
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3-5 years of experience in B2B SaaS marketing, with experience in customer insights/customer advocacy
Experience with survey tools such as GetFeedback, User Evidence, AskNicely, Delighted, and Qualtrics
Strong project management and organizational skills with the ability to manage multiple programs simultaneously
Excellent communication and relationship-building skills for internal stakeholders and customer-facing collaboration
Experience with creative briefs and integrated marketing workflows
Strong preference for knowledge of/experience with design programs, such as Adobe InDesign, Adobe InCopy, Figma, and Canva
Data-driven mindset with familiarity in tracking, reporting, and ROI analysis (using tools like Salesforce and Tableau)
Proactive, collaborative, and eager to learn
Execution, monitoring and reporting of surveys in market
Source, publish and distribute at least 12 new case studies per year
Refresh and refine the customer evidence library each quarter in Highspot
Revenue Influence: create and track insights used in closing new business and CS conversations
Content Engagement: Downloads, views, and usage of all customer insights collateral
Internal Alignment: Positive feedback from CS, Sales, Product and Marketing leadership
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $80,000-$100,000
Target annual bonus percentage: 10%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-MS1
#LI-Onsite
Auto-ApplySr. Customer Experience Specialist, Events & Partnerships
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
The Marketing team at PitchBook is critical to fueling the company's growth by utilizing a variety of strategies to support our Sales and Customer Success departments grow and retain our client base. The Marketing department is responsible for all demand generation efforts by executing engaging campaigns, effective product marketing strategies, and attending client and trade-show events. The Marketing team is also responsible for promoting the PitchBook brand.
PitchBook's Sr. Customer Experience Specialist plays a key role in executing impactful experiences and programs that support our growing Customer Success team. This position focuses on supporting client events globally and a targeted gifting strategy to enhance client relationships and strengthen our brand presence. This role requires strong organizational and communication skills, so we are looking for a candidate eager to experiment, explore new tactics, and continually improve our ability to connect with our customers.
This role thrives in a fast-paced, ambiguous environment while offering support over an aggressive roadmap of marketing opportunities. The ability to work effectively across various internal and external teams including Sales, Customer Success, and Creative is critical to support a cohesive approach to our events and gifting strategy.
Primary Job Responsibilities:
Support the execution of a global client event strategy - designed to support in-person interactions for our Sales and Customer Success teams
Support (and manage when necessary) end-to-end event planning process including venue and catering requirements, signage, shipping, swag, and event documentation as needed
Coordinate on-site event needs - printing, giveaways, and signage
Oversee and maintain our client gifting platform, Sendoso, including campaign and inventory management, as well as support for Sales and Customer Success
Support the Company Store as necessary
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's degree
3+ years of relevant professional experience in Marketing and Events Management
A true team player with the ability to work productively across diverse teams in rapidly changing conditions. Partnership and collaboration are a fundamental requirement
Relentlessly high standards with the ability to simultaneously manage multiple projects and priorities. Detail oriented and deadline driven
Ability to travel 1-3 times per year
Excellent written and oral communication skills
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily. Experience with automation software and project planning tools are preferred
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $78,000-$85,000
Target annual bonus percentage: 7.5%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-JK1
#LI-Onsite
Auto-ApplyAssociate, Base Ecosystem
Olympia, WA job
***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen. ***************** is planning to bring a million developers and a billion users onchain. We need your help to make that happen.
We believe that the onchain platform is the most important builder platform since the internet ("online"). We believe that the onchain platform should be open source, free to use, and globally available. And we believe that in order to make it really work, we need all hands on deck, working together to scale in a secure, decentralized, easy-to-use way.
At Base, we live by our https://x.com/jessepollak/status/***********32673997, where our team rises to the challenge, embraces hard weeks, and makes small to significant personal tradeoffs when necessary to drive impact and innovation.
Base is incubated within Coinbase and plans to progressively decentralize in the years ahead. We believe that decentralization is critical to creating an open, global crypto economy that is accessible to everyone.
Base is built on Optimism's open-source OP Stack. We're joining as the second Core Dev team working on the OP Stack to ensure it's a public good available to everyone; and contributing a portion of sequencer revenue to funding public goods.
*What you'll be doing (ie. job duties):*
* Supporting Infrastructure and Consumer partnerships / alliances across Base Chain, Base App, Base Pay, Base Build and Spindl.
* Partnering to create GTM strategies that help enshrine Base as the preferred app, network and platform for creators, brands, enterprises, developers and users.
* Building and maintaining productive relationships with internal stakeholders and external partners.
*What we look for in you (ie. job requirements):*
* 5+ years relevant experience in technology, finance (e.g. Corporate Development, investing) or consulting with a proven track record of deal execution (e.g. M&A, investments, large partnerships).
* An unrelenting passion for onchain apps / platforms and a robust onchain resume.
* A results-driven mindset with humility and self-awareness.
* Experience executing complex transactions and managing multiple projects across internal and external stakeholders through clear communication, strong analytical skills (qualitative and quantitative), organization and a constant focus on operational excellence.
Job #: P72780
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$135,320-$159,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ****************************************************************
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com.
Staff Machine Learning Engineer, Data Collections AI & ML
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
The Data Collection AI/ML team builds intelligent systems that scale and improve PitchBook's data extraction, enrichment, and validation processes. The team applies advanced ML including classification, entity/relationship extraction, LLM-based parsing, OCR, and anomaly detection to ensure high accuracy, coverage, and timeliness of our proprietary datasets.
The Staff MLE role is a force multiplier for the team, partnering with technical leadership to set best practices and design reusable ML architectures that support rapid innovation and operational excellence.
As a Staff Machine Learning Engineer on the Data Collection AI/ML team, you will serve as the senior technical expert responsible for designing, architecting, and deploying advanced AI and machine learning systems that power PitchBook's data collection, extraction, and enrichment workflows. You will play a pivotal role in elevating the technical bar of the organization by setting engineering standards, driving architectural decisions, and supporting teams to build scalable, production-grade ML systems.
Your work will focus on automating and enhancing PitchBook's ingestion and data quality pipelines across a wide variety of structured and unstructured sources, drawing from domain areas such as document understanding, OCR, natural language processing, entity resolution, multimodal modeling, retrieval systems, and LLM-driven extraction. You will collaborate closely with Engineering, Product, and Data Operations partners to translate business requirements into robust, high-impact AI solutions.
This role is ideal for someone who thrives as a deeply technical IC and wants to push the boundaries of document AI and data extraction technology, shape long-term architectural direction, and materially influence the future of data automation at PitchBook.
In addition to driving product impact, this role offers an opportunity to shape PitchBook's growing presence and technical reputation in the AI and ML space. We are looking for individuals who are active contributors to the broader AI community through peer-reviewed research, technical publications, or open-source initiatives. Candidates who have authored conference papers or patents and who are excited to explore the frontiers of generative AI, LLMs, and applied NLP will be well-positioned to help us both advance our internal capabilities and deepen trust with our customers through thought leadership
Primary Job Responsibilities:
Serve as the key technical leader shaping system design, ML architectures, model lifecycles, and scalable infrastructure for data extraction, document understanding, and structured data enrichment
Architect reusable frameworks and services for LLM-powered extraction, entity recognition and resolution models, and multimodal document processing
Partner with engineering leaders to ensure our systems meet the highest standards of reliability, performance, and cost efficiency
Design and build state-of-the-art ML models using transformers, LLMs, generative models, graph-based approaches, and OCR/Document AI frameworks
Identify opportunities to advance automation and accuracy across our ingestion stack, including entity linking, relationship inference, classification, and anomaly detection
Translate emerging research into practical, production-ready capabilities
Contribute to PitchBook's growing technical reputation through experimentation, publication, or open-source work
Work closely with Product, Engineering, and Data Operations to ensure AI systems integrate smoothly into human-in-the-loop workflows and downstream pipelines
Provide technical expertise during prioritization discussions, roadmap planning, and long-term strategic design
Elevate engineering excellence through code reviews, design reviews, and technical guidance for ML engineers and scientists
Act as a multiplier by shaping best practices for experimentation, model evaluation, responsible AI, and scalable ML engineering
Guide teams across the organization toward cohesive, reusable, and standards-aligned architectures
Own the lifecycle of mission-critical ML systems from data preparation to deployment, monitoring, and continuous improvement
Ensure strong standards for model governance, explainability, and data integrity across the AI/ML stack.
Partner with ML Ops and Platform Engineering teams, along with other partner engineering groups, to maintain high availability, reliability, and robustness for production ML systems
Skills and Qualifications:
Bachelor's or Master's degree in Computer Science, Mathematics, Data Science, or a related technical discipline (Master's degree preferred)
8+ years of experience in machine learning, data science, or AI-focused engineering, with at least 4+ years of experience leading technical teams
Proven success delivering AI-driven data extraction, enrichment, or document understanding systems at scale. Hands-on experience with parameter-efficient fine-tuning methods and expertise in document classification optimization preferred
Deep expertise in natural language processing, document AI, OCR, entity resolution, and large-scale data automation
Strong understanding of modern ML frameworks and infrastructure (e.g., PyTorch, TensorFlow, Hugging Face, LangChain, MLFlow)
Demonstrated ability to define and execute multi-year AI roadmaps with measurable business impact
Strong knowledge of cloud-native architecture, distributed computing, and scalable model deployment
Excellent communication, collaboration, and influencing skills including experience presenting to executive and cross-functional leadership
A track record of fostering technical excellence and innovation across global, multidisciplinary teams
Experience in fintech, data platforms, or large-scale information extraction systems preferred
Contributions to the AI/ML research community (e.g., publications, patents, or open-source projects) are strongly preferred
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $260,000-$325,000
Target annual bonus percentage: 20%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-
#LI-Onsite
Auto-ApplyManager, Talent Acquisition
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
At PitchBook we believe our people are what set us apart, and as a member of the People team your contributions will directly impact the success of our employees and the company. PitchBook is a values-driven company. Our team embodies these values in everything we do, and we take pride in setting a positive example for our colleagues at all levels.
The People team fosters a culture of collaboration, and we hold ourselves to a high bar to consistently deliver an exceptional employee experience. We create a positive environment where employees are supported and empowered to do their best work. We push ourselves to continuously learn while leveraging diverse skill sets and perspectives to create employee-centric programs that are as impactful as they are fun. If you are driven to do great work and are committed to doing your job with passion, you have found the right team!
The Manager, Talent Acquisition plays a pivotal role in driving PitchBook's ability to attract, engage, and hire top talent. This role is responsible for managing day-to-day recruitment operations, optimizing processes, and ensuring a seamless experience for candidates, hiring managers, and recruiters alike. You will lead a team of recruiters and coordinators in multiple geographies, partner closely with business leaders, and implement scalable recruiting strategies that align with company goals. This role is ideal for someone who thrives in a fast-paced environment, is passionate about operational excellence, and enjoys mentoring and developing recruiting talent.
You'll be hands-on in managing recruitment workflows, reporting key metrics, and ensuring our employment brand is consistently represented across all candidate touchpoints. You'll also collaborate cross-functionally to improve tools, systems, and processes that support our hiring efforts.
Primary Job Responsibilities:
Lead, grow, and mentor a team of global recruiters and coordinators ensuring consistent delivery of high-quality results
Drive recruiting process throughout all business units, ensuring that we are executing consistent, fair, and equitable hiring practices
Implement the recruiting strategy at the operational level, including building and fine-tuning recruiting processes and infrastructure to drive effectiveness and efficiency across recruiting operations
Stay on top of industry trends, making suggestions on how we evolve our talent acquisition strategy
Lead with a sense of urgency and innovation so that PitchBook hires the right talent at the right time
Use data to effectively communicate recruiting metrics to stakeholders across the organization
Use data and analytics to set, monitor, and determine success for individual recruiters, the team, and the recruiting function
Guide senior stakeholders and hiring teams through effective recruiting and hiring decision practices that tie to the strategic goals of departments and the organization
Serve as a talent acquisition subject matter expert on cross-departmental projects
Implement training and development opportunities for recruiters, managers, and coordinators
Support the vision, values, and expected behaviors of the company and the People Team through role-modeling appropriate behaviors and creating programs and processes that support desired outcomes
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's degree required
6+ years of a combination of corporate progressive recruiting experience including sourcing and full life cycle recruiting on technical and non-technical roles
4+ years of experience in a progressively responsible recruiting leadership role with direct management of Recruiters, Sr. Recruiters, and Coordinators
Experience with Greenhouse and Workday preferred
Proven success in sourcing, screening, and selection of top talent
Demonstrated ability to execute recruiting strategy, including employer promotion in the marketplace, candidate management, interview process management, sourcing tools, and applicant tracking systems
Demonstrated credibility with business leaders with the ability to work in a team environment, as a team leader and member
Proven use of innovation and process improvement to increase recruiting and retention results
Strong analytical skills with ability to create, measure, and scale recruiting processes
In-depth knowledge of legal compliance requirements and employment laws
Proven ability to act at both the strategic and tactical levels in a fast-paced environment; must be extremely organized, detail oriented, flexible, and able to multi-task
Strong skills in Microsoft Outlook, Word, and Excel and the ability to learn additional programs as needed. Previous experience with applicant tracking systems required
Excellent interpersonal, communication, and negotiation skills. Must be able to work with all levels in the organization
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $140,000-$170,000
Target annual bonus percentage: 15%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-MW1
#LI-Onsite
Auto-ApplyCX Consumer Senior Program Lead
Olympia, WA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via self-service, and optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience.
We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers have a seamless experience navigating risk and payment-related issues by reducing friction, improving support quality, and driving automation that balances customer needs with protecting the business.
*What you'll be doing (ie. job duties):*
* Lead Coinbase's CX risk and payment program as an individual contributor, owning the strategy and program management of our customer experience with risk and payments related problems.
* Build and operationalize a long-term strategy for risk based on customer feedback and VOC, including engagement models, deflection pathways, and feedback loops to product teams.
* Develop and implement strategies to optimize customer service operations and drive continuous improvement
* Collaborate with various cross-functional teams, including (but not limited to) Operations, Product, Tooling, Analytics, Knowledge Management, Training and Workforce Management
* Act with urgency to ensure priority items are progressed through having a bias for action and focusing on the 20% of work that will get 80% of the impact
* Identify and analyze data, customer feedback and trends to identify areas for improvement and implement corrective actions
* Stay up to date on industry trends, best practices and emerging technologies to drive innovation in CX Operations and Product
* Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities
* Manage cross functional partnerships and insights from customers in risk and payments program areas
*What we look for in you (ie. job requirements):*
* Experience with customer experience or support programs at an enterprise-scale company.
* 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience driving support strategy.
* Proven ability to lead cross-functional programs with product, CX, and XFN stakeholders.
* Track record of building or evolving programs that directly drove measurable business impact in areas like customer sentiment, issue deflection, or reputation management.
* Strong execution skills-comfortable balancing strategic leadership with direct ownership of high-priority social initiatives.
* Data-driven decision-maker with experience defining KPIs and partnering closely with analytics to measure social engagement and sentiment.
* Skilled communicator with executive presence and the ability to influence at all levels, particularly in navigating public-facing interactions.
*Nice to haves:*
* Experience in a risk or regulatory environment
* Experience implementing or scaling LLM-based tools in customer support (e.g., contact attribution, automation, or sentiment analysis)
* Proven track record of building executive-level reporting that ties agent performance to business outcomes like CSAT, sentiment, and contact deflection.
* Familiarity with Lean or Six Sigma methodologies
* Previous experience in Tech, Crypto, Finance or Fintech
* Advanced understanding of Google Apps, Looker, JIRA or Salesforce
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$124,780-$146,800 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
TMS Compliance QA Analyst IV
Olympia, WA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
You will be a part of the Compliance Operations Quality Assurance team, which is responsible for conducting Quality Assurance audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops.
*What you'll be doing:*
* Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines.
* Proactively seek opportunities to tackle challenging and impactful assignments
* Assist on 2LoD reviews and provide timely responses to findings
* Lead calibrations & office hours supporting other QA analysts
* Conduct root cause analysis on thematic issues
* Identify procedural gaps or inconsistencies and provide proposed solutions
* Conduct training of new QA and QC joiners along with validating their practice cases
* Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
* Present QA findings, insights, and recommendations persuasively to inspire positive change via weekly metrics/dashboards
* Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced to increase clarity and consistent execution
* Support agents in addressing their queries on complex procedural requirements
* Undertake highly complex audits that have a substantial impact on Compliance Operations, showing your ability to navigate intricate challenges.
* Apply in-depth knowledge of regulatory requirements when reviewing unusual or complex cases/scenarios
*What we look for in you:*
* 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
* Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
* ACAMS or equivalent AML qualification
* Experience in assisting, developing, and producing metrics and reporting
* Strong written/verbal communication, critical thinking, and problem-solving skills
* Highly-motivated, analytical, organized, innovative, and adaptive
* Multi-tasking ability, team-oriented, and a self-starter
* Proven ability to work collaboratively with global partners in other functional units
* Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
* Ability to work with limited direction from management when situations occur
* Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
*Nice to haves:*
* ACAMS certification or equivalent AML certification
* Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.
* Experience in project management or analytics or quality assurance.
* Advanced degree in business, finance or legal
* Advanced understanding of Google apps, JIRA and Salesforce Service Cloud
PID: P71705
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$99,365-$116,900 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Internal Audit - SOX Senior Manager
Olympia, WA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Coinbase Internal Audit is an independent, third line function that reports directly to the Coinbase Audit Committee. The purpose and mission of Internal Audit is to objectively evaluate and audit the effectiveness of governance, compliance, risk management, and control process. The in-house Coinbase Internal Audit team is responsible for strategic analysis, risk assessments, development of the audit plan, project management, quality review, report issuance and issue validation across IT and business functions. By executing all aspects of audits, including planning, walkthroughs, testing, deficiency remediation, and report writing in accordance with regulatory requirements, you'll play a key role in strengthening our position as the industry leader by evaluating the effectiveness of management's ability to control potential events or threats and ultimately add value to all our stakeholders
*What you'll be doing (ie. job duties):*
* *SOX & SOC Program Leadership (Third Line of Defense):* As a key leader within the Internal Audit department (the third line of defense), you will lead, direct and own the company's SOX 404 and SOC (e.g., SOC 1, SOC 2) testing programs. This includes leading the annual and ongoing scoping, strategic resourcing, to ensure timely, accurate and comprehensive testing of all in-scope SOX and SOC controls. Strategically coordinate testing efforts with external auditors to maximize efficiency and ensure alignment on control assessments and findings.
* *Cross-Functional Partnership & Stakeholder Management:* Serve as the primary liaison with internal partners (e.g., Finance, Legal, IT, Security, and 2nd Line functions like Risk Management and Compliance) and external auditors. Strategically manage these relationships to coordinate audit controls testing, walkthroughs, and evidence gathering, driving initiatives to optimize audit processes and achieve significant efficiencies.
* *Operational Audit Execution & Oversight (Finance & Accounting):* Spearhead and execute comprehensive, risk-based operational audits of the finance and accounting functions. This includes planning, scoping, fieldwork, identifying areas for process improvement, efficiency gains, risk mitigation, and reporting.
* *Impactful Audit Reporting & Recommendations:* Develop and present impactful audit reports on SOX, SOC, and operational audit findings, detailing clear findings, risk implications, and pragmatic, actionable recommendations to senior management and relevant stakeholders. Partner with leadership to develop and monitor remediation plans.
* *Data Integrity & IUC/IPE Governance:* Establish and enforce rigorous standards for the review and validation of Information Used in the Control (IUC) and Information Produced by the Entity (IPE), ensuring the completeness, accuracy, and reliability of data underpinning control performance.
* *SOX System & Technology Optimization:* Drive the development, implementation, and ongoing optimization of SOX repository tools (e.g., Workiva GRC or similar systems). Drive user adoption and ensure the effective utilization of such systems to enhance program efficiency.
* *SOX Testing Innovation & Efficiency:* Oversee the development and implementation of new tools, technologies, and innovative testing techniques (e.g., data analytics, automation) specifically for SOX testing, with a clear objective to optimize for efficiency, reduce manual effort, and enhance the quality of testing.
* *Deficiency Evaluation & Strategic Remediation:* Provide expert guidance on complex control deficiencies, performing thorough root cause analysis. Drive the development of strategic, sustainable remediation plans in collaboration with process owners, and oversee and report on remediation progress and effectiveness to senior management.
* *Executive & Audit Committee Reporting:* Develop and present comprehensive reports, findings, and assertions related to SOX, SOC, and operational audit activities to executive leadership and the Audit Committee.
* *Global Team & Resource Management:* Strategically lead and manage global teams, including co-sourced and offshore resources, across multiple time zones. Set performance standards, ensure high-quality deliverables, and drive timely execution of audit and compliance activities.
* *Continuous Improvement & Innovation:* Champion and drive a culture of continuous improvement within the SOX, SOC, and operational audit programs. Identify and implement innovative solutions, including the development and deployment of new tools, automation, data analytics, and advanced auditing techniques, to enhance effectiveness and efficiency across all audit activities.
* *Strategic Risk Assessment Integration:* Lead and direct the annual and semiannual SOX risk assessment process, in close coordination with the broader Internal Audit team. Ensure findings are strategically integrated into the overall audit and compliance strategy.
* *Methodology Development:* Contribute to the development and refinement of internal audit methodologies for SOX compliance, SOC reporting, and operational audits, incorporating best practices and industry standards
*What we look for in you (ie. job requirements):*
* Bachelor's or Master's degree in Accounting, Finance, or a related field.
* 15+ years of progressive experience in Internal Audit, SOX/ICFR, or Risk Management, with a significant portion in a leadership capacity within the financial services industry.
* Proven experience leading SOX and SOC (e.g., SOC 1, SOC 2) testing programs, including scoping, resourcing, and execution of control testing.
* Deep understanding of the financial services industry, payments, and/or crypto.
* Hands-on experience with both Business Process Controls and IT Controls (ITGCs/ITACs).
* Demonstrated experience in leading, planning, executing, and reporting on operational audits within finance and accounting functions.
* Expert-level understanding and application of US GAAP, SOX 404, COSO framework, and PCAOB auditing standards.
* Exceptional strategic project management skills to lead complex, large-scale, global initiatives.
* Demonstrated ability to build strong, influential relationships, collaborate effectively with senior leadership and cross-functional teams, and manage external auditors.
* Proven success leading and managing globally distributed teams, including co-sourced and offshore resources.
* Excellent communication and presentation skills with the ability to articulate complex issues clearly to both technical and executive audiences (including the Audit Committee).
*Nice to haves:*
* Professional certification such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
* Significant experience in Big 4 public accounting and/or a senior Internal Audit role within the financial services sector.
* Strategic mindset with a track record of driving process improvement, including the use of data analytics and automation.
P70985
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$201,365-$236,900 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Product Manager II
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
The Deal Sourcing team at PitchBook is building the next generation of signals, relationship intelligence, and data-driven workflows that give private equity, venture capital, and investment banking professionals an edge. You will help shape platform experiences that surface actionable sourcing opportunities, map key relationships, and connect the dots across people, companies, and markets. As the private markets continue to evolve, this role plays a critical part in delivering the insights and tools dealmakers rely on to identify, evaluate, and pursue high-quality opportunities.
PitchBook's Product Manager II works collaboratively with key stakeholders and project teams to execute on the department's product roadmap. This role plays an active role in defining and prioritizing our roadmap. As a Product Manager II, you will act as the SME for deal sourcing workflows and be accountable for shaping and optimizing the customer experience across every stage of the sourcing lifecycle.
Primary Job Responsibilities:
Validate client needs, pain points, and business opportunities through ongoing user and market research
Be a SME for your product area(s) and resource for team members across PitchBook
Actively define product roadmap prioritization and create business cases for new opportunities
Work collaboratively with key stakeholders and project teams to execute your product roadmap
Create detailed functional specifications from prioritized requirements
Communicate requirements and technical details to stakeholders, including engineering teams
Continuously improve our external and internal deliverables and operational processes
Establish project goals, measure your business impact, and identify additional opportunities for success
Give compelling presentations to stakeholders on projects and vision
Be a resource for junior team members on the Product Management process
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
Bachelor's degree in Math, Finance, or related field
3+ years of product management experience
Bias for action and a willingness to roll up your sleeves and do what is necessary to meet team goals
Experience gathering customer-centric requirements and writing functional specification documents
Superior attention to detail including the ability to manage multiple projects simultaneously
Excellent verbal and written communication skills, including strong audience awareness
Strong understanding of investment/portfolio management preferred
Proven record of shipping high impact digital solutions preferred
Experience with partnerships and managing vendor relationship preferred
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $145,000-$160,000
Target annual bonus percentage: 10%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-TK1
#LI-Onsite
Auto-ApplyAnalyst, Tech Controls
Olympia, WA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase stores more digital currency than any company in the world, making us a top tier target on the internet. Security is core to our mission and has been a key competitive differentiator for us as we scale worldwide. Essential to scaling is building and running a security compliance program that reflects how we protect the data and assets in our care, to open the doors with customers, regulators, auditors, and other external stakeholders. Coinbase is looking for an Analyst, Tech Controls to support the second line of defense technology compliance initiatives. This role will play a critical part in assisting with the design, implementation, and monitoring of a technology control framework. The Analyst will work closely with cross-functional teams to ensure excellence in control ownership and contribute to the maturity of the Technology Risk and Controls program.
*What you'll be doing (ie. job duties):*
* Lead IT process and gap assessments against industry standards and technology regulatory requirements to evaluate control design and operating effectiveness
* Design, review and validate processes and configurations across technology systems, including cloud environments, operating systems, databases, and network infrastructure, to ensure alignment with established standards, compliance requirements, and best practices
* Assist in maintaining and providing oversight over the technology controls inventory to mitigate technology risks and meet regulatory requirements, technology policies, and frameworks
* Collaborate with stakeholder teams including Security, Engineering, Technology Governance, IT, and Operational Risk to support technology requirements and ensure control ownership
* Developing technology requirements for new products, updating existing controls, and providing subject matter expertise to product teams
* Support Security Compliance, Information Security, Platform, and Engineering stakeholders in identifying and executing on continuous control monitoring opportunities
* Provide guidance and leverage technical expertise to determine effectiveness of change management processes, i.e. unit testing, CI/CD, etc.
* Define, draft and communicate identified issues and technology process improvement opportunities and assist in developing creative solutions to mitigate risks and address regulatory challenges
* Provide reporting to stakeholders and management on progress, escalations, and control initiatives
* Drive the creation of procedural documentation, including training materials that support first line of defense risk management, in the form of runbooks and narratives
* Validate remediation efforts for identified gaps and issues to ensure resolution effectively aligns with regulatory requirements, industry standards, and internal policies
* Drive creation of clear and concise technical documentation for control monitoring
*What we look for in you (ie. job requirements):*
* Minimum of 2+ years of experience in Security Engineering, Technology Compliance, IT audit, or equivalent roles
* Strong knowledge and hands-on experience in technology frameworks such as COBIT, NIST, ISO 27001
* Hands on experience in security engineering, implementing security frameworks, or designing and managing technical controls
* Proven technical understanding and operation within cloud technologies, AWS preferred
* Strong understanding of control monitoring processes
* Excellent oral and written communication skills
* Ability to effectively and autonomously accomplish outcomes across cross-functional teams in ambiguous situations with limited supervision
* Ability to multitask, prioritize work, and meet deadlines in a fast paced environment
* Ability to communicate with technical and non-technical stakeholders to align on shared outcomes
*Nice to haves:*
* BA or BS in a technical field or equivalent experience
* Cloud certifications such as AWS Certified Security Specialty, or equivalent certifications
* Security certifications e.g. CISA, CISSP, COBIT or other relevant certifications
* Technical understanding of fintech services and/or crypto space
Position ID: P60079
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$135,320-$159,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Software Development Engineer, Platform Engineering
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
The Platform Engineering team is a critical part of Engineering Operations. We build a platform of shared and managed services and tools that are used by our product teams to deliver software quickly, consistently, and with minimal friction.
We're looking for a Platform Engineer to join our Platform Engineering team. This team is responsible for building and maintaining the foundational infrastructure, tools, and workflows that enable seamless software development and delivery. This role is ideal for an engineer who is passionate about developer enablement, automation, and cloud platforms.
As a Platform Engineer, you will contribute to the design, build, and enhancement of our internal platforms, CI/CD pipelines, cloud infrastructure, and developer tooling. You will work closely with other engineers, SREs, and security teams to create solutions that empower product teams to deploy, manage, and scale their services efficiently.
This is a key role where you will help improve the reliability, security, and cost-efficiency of our platform. If you enjoy solving engineering challenges, automating infrastructure, and improving developer workflows, we want to hear from you!
Primary Job Responsibilities:
Contribute to platform engineering strategies and best practices
Work to integrate product and engineering with operations through collaboration, enablement, and automation
Help optimize and accelerate the software development lifecycle (SDLC) while maintaining quality and security
Assist development teams in managing infrastructure, including cloud-managed services, containerization strategy, and infrastructure automation
Contribute to the developer experience (DevEx) by helping to maintain and improve CI/CD pipelines and developer tools
Learn and apply knowledge of available managed services (PaaS/SaaS/IaaS), libraries, frameworks, and platforms (commercial and open source)
Follow the company's application of Agile and Lean principles to improve engineering efficiency and productivity
Skills and Qualifications:
Bachelor's degree in Computer Science, Information Systems or a similar field
2+ years in Software Development or Engineering roles within a medium or large enterprise
Experience with Docker, Kubernetes, Linux, and networking fundamentals
Solid understanding of DevOps, Infrastructure-as-Code (IaC), and CI/CD pipelines, including tools like Terraform, Gitlab CI/GitHub Actions, or similar
Foundational understanding of programming best practices and common software architectures
Experience with cloud-based solutions and infrastructure management, including web services, databases (e.g., PostgreSQL, MS SQL Server), and caching solutions
Good communication skills, both written and verbal
Experience with cloud providers like GCP or AWS
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $130,000-$165,000
Target annual bonus percentage: 10%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-TK1
#LI-Onsite
Auto-ApplyBilling & Accounts Receivable Analyst
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
At PitchBook, employees are our customers, and customers are king! The Finance team handles everything “money” at PitchBook including accounting, quote-to-cash, payroll, compliance, and budgeting for our fast-paced and growing company. The team supports the growth of PitchBook by providing actionable insights on the company's financial health, all while working with a fun, energetic team!
The Billing & Collections Analyst is involved in all areas of the accounts receivable process. This ranges from assisting the sales teams with billing questions, invoicing clients, and reaching out to clients with past due invoices.
Primary Job Responsibilities:
Review contracts for revenue and billing compliance
Create invoice and revenue schedules for signed contracts
Collaborate with sales to address billing and customer set-up inquiries
Complete contract and billing updates and changes
Respond to customer and employee inquiries regarding billing and collections
Communicate remittance information to outsourced cash application team
Contact clients and resolve past-due invoices
Submit invoices in client AP portals
Support customer phone inquiries
Compile documentation for third party collection submissions
Ensure billing and collection notes are up to date and complete
Ensure clean master data through collaboration with corporate teams
Assist with month-end closing duties
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
2+ years of previous successful experience in an Accounts Receivable role
Strong organizational skills with excellent attention to detail
Excellent communication skills, both written and verbal
Ability to work independently, under tight deadline at times, and in an ever changing/dynamic environment
Proficiency with Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
This position is non-exempt and paid a salary of $70,000-$80,000
Target annual bonus percentage: 5%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplySr. GTM Campaigns Manager
Pitchbook Data job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
PitchBook's Marketing team is a world-class B2B growth engine, fueling the company's momentum as the pulse of private capital markets. Operating at the pace of our complex and opportunity-rich industry, we deliver impactful marketing that adapts to shifting market dynamics while bringing clarity, precision, and creativity to every stage of the customer lifecycle. Through an agile blend of Brand, Creative, Content, Go-to-Market, Channel, and Operations strategies, we ensure our work doesn't just inform-it shapes. United by purpose and leveraging a data-driven approach, our team empowers PitchBook to meet the speed of private capital and help customers move forward with conviction
The Senior GTM Campaign Manager designs and executes integrated marketing campaigns to drive acquisition, retention, and revenue growth within PitchBook's core customer segments. This role ensures that external go-to-market activities are unified and aligned to segment-specific product and data roadmaps, market opportunities, and revenue targets. It blends lifecycle marketing practices, account-based marketing principles, and audience insights to deliver campaigns that reflect the priorities and goals of each segment. This role is highly cross-functional and will collaborate closely with commercial business units and marketing functions for campaign launches. The ideal candidate can operate autonomously and fluidly between strategic planning and hands-on execution.
Primary Job Responsibilities:
Partner with commercial GTM teams to identify high-value accounts and co-build strategies that support business and revenue targets across PitchBook's defined commercial segments
Collaborate with Sales, Customer Success, Product Marketing, Customer Insights, and other relevant teams to align on campaign messaging, taking into consideration product or data specific roadmaps, customer needs, and account plans
Partner with marketing stakeholders to develop and execute multi-channel campaigns that reflect the priority goals of each segment
Create strategic segment-oriented campaigns to drive revenue expansion and reduce churn, ensuring value propositions are relevant to the customer journey
Analyze campaign performance by segment to identify trends, opportunities, and areas for optimization
Maintain campaign briefs, workback schedules, and deliverable tracking to ensure smooth and timely execution
Present campaign insights and performance reports to key stakeholders; recommend refinements for continued improvement
Collaborate with peers across GTM Campaigns to ensure consistency and scalability in marketing execution
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
5+ years of enterprise B2B marketing experience
Background in all areas of go-to-market campaigns: campaign planning, lifecycle marketing, account-based marketing, integrated marketing campaigns, marketing operations, and marketing analytics
Experience working cross-functionally across commercial and marketing teams to design and execute on targeted acquisition, retention, and growth marketing campaigns
Skilled at navigating and understanding enterprise sales motions across a variety of customer types
Passionate about understanding PitchBook's varied customers and providing them with great experiences while impacting the business
Self-starter attitude who can work independently as needed and is empathetic, positive, and motivated to improve processes to more successfully deliver complex work
Solid analytical foundation. A data-driven approach to this work is expected and helps enable innovation and creativity
Expert communicator with excellent verbal, written, visual/presentation, and interpersonal communication skills
Ability to thrive, and be agile within, in a fast-paced environment within a high-growth company
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $112,000-$133,000
Target annual bonus percentage: 10%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplyManager, Broker-Dealer Compliance
Olympia, WA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Institutional Compliance team supports the Institutional Product Group to develop effective compliance programs to meet Coinbase's regulatory obligations across the business. This role will provide critical support to Coinbase Capital Markets ("CCM" a FINRA member broker-dealer) in meeting its regulatory obligations to assist the Product team in developing a successful equities product offering*.*
*What you'll be doing (ie. job duties):*
* Providing senior compliance oversight to all aspects of CCM, including trading, reporting, policies and procedures and training.
* Coordinate closely with cross functional partners in Legal, Operations, Risk, Tax, Finance and Audit to ensure a best-in class control framework.
* Partner with exam management team to respond to all regulatory exams and inquiries.
* Work with Market Surveillance team and Clearing Firm to ensure deployment of a robust monitoring program.
* Work with the principals to design and document the firm's supervisory structure (FINRA Rule 3110) to effectively supervise all business activities and associated persons.
*What we look for in you (ie. job requirements):*
* 7+ years experience working in a retail broker-dealer compliance team.
* Comfortable working in a fast-paced environment with high levels of accountability.
* Experience with FINRA exams/inquiries.
* Knowledge of 15c3-5 Market Access, Best Execution and CAT reporting.
* Experience setting up broker-dealer compliance programs, or at least parts of programs.
* Experience with institutional and retail customers.
*Nice to haves:*
* Experience supporting a retail (fully disclosed) introducing broker.
* J.D., Series 7, Series 24.
* Experience working at FINRA.
* Crypto Experience or willingness to learn.
Job P74168
\#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$162,010-$190,600 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Director of Product - Growth, Acquisition & Activation
Olympia, WA job
Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
We're looking for a seasoned product leader to own our Acquisition & Activation pillar - a critical driver of Coinbase's long-term growth. This role is highly cross-functional, partnering closely with Growth Marketing, other teams within Growth, and stakeholders across the company. You'll be responsible for shaping the strategy and delivering results across all acquisition channels - from referrals and growth marketing to SEO - and then ensuring that new users are successfully activated and retained.
As the leader of our Acquisition & Activation teams, you'll shape how millions of people take their first step into crypto and ensure that step leads to lasting engagement. By guiding a team of exceptional product managers and influencing company-wide growth priorities, you'll define the standard for acquisition and activation at a global level!
*What you'll be doing*
* Manage, mentor, and recruit top *Growth PM* talent; build a high-performing team with clear standards and operating rhythms.
* Set a clear strategy for the Acquisition & Activation pillar and deliver consistent, material impact against company-level goals.
* Own product outcomes across acquisition (referrals, growth marketing surfaces, SEO landing experiences) and early lifecycle (activation, first-time use, week-one retention).
* Drive a rigorous experimentation and measurement culture (e.g., funnel analytics, A/B testing, LTV/CAC, activation and retention cohorts) to inform prioritization and resourcing.
* Partner tightly with Growth Marketing, Data, Design, Engineering, and Finance to align roadmaps, unlock channel efficiency, and compound wins.
* Influence company-wide strategy by representing the voice of the new customer and the growth system, ensuring scalable foundations and long-term leverage.
*What we look for in you*
* A consistent track record of building and leading *growth teams* that deliver meaningful, repeatable business impact.
* Experience solving large-scale growth problems, ideally in consumer or prosumer products, with the ability to translate insights into product, channel, and platform bets.
* Strong analytical rigor paired with exceptional *product sense*; you can zoom from strategy to experiment design to UX details and back.
* Clear vision and demonstrated experience for what "great looks like" when tackling large-scale growth challenges.
* 10+ years of product management experience with demonstrable career progression.
*Nice to haves*
* Deep focus in acquisition, activation, or related growth specialties.
* Excitement about leading this area for a mission-driven crypto company.
* Passionate, excitement about crypto, defi, & web3.
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$284,155-$334,300 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations***********************************
*Global Data Privacy Notice for Job Candidates and Applicants*
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required.
*AI Disclosure*
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com