At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Noggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.
Job Description
We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring user adoption and the achievement of critical goals through a proactive Customer Success Plan. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Responsibilities:
* Develop and execute tailored Customer Success Plans to drive user adoption, satisfaction, and retention.
* Build trusted advisor relationships with customers, establishing yourself as a strategic partner.
* Collaborate with customers to define goals, set key performance indicators, and track progress.
* Develop a deep understanding of the Noggin enterprise software platform to assist clients in driving additional value.
* Leverage CRM tools (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero) to monitor and manage customer engagement.
Qualifications:
* 4+ years of experience in customer advocacy, sales, engineering, or project management.
* Proficiency in CRM software and Customer Success platforms.
* Experience with B2B congratulable SaaS platforms
* Ability to obtain necessary background clearance as required by customers.
* Strong communication and relationship-building skills, with a customer-focused mindset.
Target Base Salary Range: $105,000 USD - $115,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-REMOTE
Basic Requirements
* Bachelors degree with 4+ years of experience in customer advocacy, sales, engineering, or project management.
* AND 3+ years experience with a CRM software
* Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$105k-115k yearly Auto-Apply 2d ago
Looking for a job?
Let Zippia find it for you.
Network IT Field Technician
Xerox 4.3
Boston, MA job
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.
We're seeking a hands-on part-time (8-10 hours weekly) Traveling Technician with hospitality experience for a 12-month contract, to support a dynamic entertainment venue. This role is ideal for a tech-savvy professional familiar with TOAST systems, basic networking, and PC/iPad maintenance. You'll serve as the on-site technical backbone, ensuring smooth operations across front-of-house, audio-visual, and F&B systems and will provide on-site technical support twice weekly (half-day visits), respond to critical issues or unplanned outages as needed, and perform break-fix troubleshooting and end-of-day reporting
Responsibilities
Maintain and monitor systems including:
TOAST terminals and card readers
Networking infrastructure
PCs, iPads, and tag readers
AV systems and lighting
QSR stations and entertainment tech
Qualifications
2-4 years of related experience
Hospitality tech experience (venue, restaurant, or entertainment space)
Familiarity with TOAST POS, basic networking, and PC/iPad maintenance
Strong troubleshooting and reporting skills
Reliable transportation and flexibility for occasional emergency visits
$54k-74k yearly est. Auto-Apply 60d+ ago
FIELD SERVICE TECH 3
Xerox 4.3
Boston, MA job
**General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL_SERVICE_ENGINEERING Date Tuesday, January 20, 2026 Working time Full-time Ref# 20037868 Job Level Individual Contributor Job Type Experienced Job Field
TECHNICAL_SERVICE_ENGINEERING
Currency
USD - United States - US
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
At Xerox, **we make work, work!** For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at ************* and explore our commitment to diversity, inclusion and belonging. (https://*************/en-us/jobs/diversity)
This position is for a copier repair technician in the Greater Atlanta, GA area. Responsible for the overall remedial and scheduled device service. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.
RESPONSIBILITIES:
Respond to dispatched service calls in an assigned territory within Customer SLA commitments
Accurately diagnose, repair & maintain product(s) and accessories in peak operating condition within published electrical, mechanical and print quality specifications
Effectively schedule dispatched calls to manage SLA requirements across assigned activities
Ensure regular and effective communication with customers to ensure awareness of call acceptance, ETA, status and closure
Assist customer with any reported issues or questions on Lexmark product(s) or offerings
Support Customer training on appropriate usage of Lexmark product & features
Ensure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call Procedures are completed prior to leaving customer site.
Follow prescribed administration procedures to ensure proper collection and reporting of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, part returns and tracking
Manage local part inventory, and ensure accurate tracking of inventory levels and transactions.
Present a positive image through proper attire, communication skills and personal grooming.
ADDITIONAL RESPONSIBILITIES:
From time to time, engage in special activities, responsibilities, and projects as needed to support Customer devices
EXPERIENCE AND SKILLS:
3-5 years in field service or customer break/fix support
Strong electro-mechanical aptitude
Experience in servicing printers, hard copy devices, or imaging products
Excellent driving record
Valid GA State driver's license
Reliable transportation required
Sound administrative skills
Ability to frequently and properly lift up to 60 pounds
Microsoft Office Suites is Highly desirable - Including Outlook, Teams and Excel
PERSONAL CHARACTERISTICS:
Excellent communication skills, written and verbal.
Customer service orientation.
Positive attitude.
Ability to learn quickly.
EDUCATION:
High school diploma or GED
Associates degree or technical college an asset
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$52k-72k yearly est. 3d ago
User Researcher - 2026 Summer Internship
Motorola Solutions 4.5
Framingham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Our cross-functional Devices & Customer Experience team consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing - and life-saving - products, applications and services. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.
Job Description
Our world is changing faster than ever with increasing ambiguity, and speed. We know the value of good research and design in helping our users adapt to these changing conditions, making them safer and more efficient than ever. Our primary customer base includes Public Safety, Enterprise, and Business, with products including portable and mobile communication and data devices.
As a UX Research Intern, you will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences. You should already have a strong foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions. You will work with a small, distributed and highly collaborative team to investigate user needs, behavior and workflows, and use research insights to help envision new design solutions that demonstrate sound design practices.
Scope of responsibilities:
* The User Experience Research Intern will conduct research for end to end solutions for public safety and commercial customers across diverse areas.
* Collaborate with other researchers to capture and synthesize insights to work with other designers to ideate, prototype and deliver designs.
* Be someone that will approach the project as part of a greater strategy.
* The User Experience Research intern is encouraged and expected to innovate and be creative in their approach and implementation.
Soft Skills:
* Exceptional interpersonal skills, demonstrating strong empathy and a passion for understanding user needs.
* Ability to collaborate effectively and work with the full range of user experience design professions as well as product management and software development.
* A rich appreciation for culture and end user work practices should complement your strong knowledge base in research and design.
* Innate ability to understand complex systems, problems and workflows and ability to see the big picture
* Demonstrate initiative and ability to work independently and as a member of a multi-disciplinary team while handling multiple tasks or projects
Desired Skills/Experience:
* Research planning: Understand business questions and design research plans into testable research goals, select appropriate research methodologies (qualitative, quantitative, or mixed methods), and create study plans.
* Research tool proficiency: Practical, hands-on experience with common UX research tools, including qualitative and quantitative methodologies such as in-depth user interviews, concept and prototype testing, usability testing, heuristic evaluation, moderating focus groups, survey research.
* Data analysis & synthesis: Organize data and translate research findings into actionable insights with attention to detail.
#LI-MP2
#LI-REMOTE
Basic Requirements
* High School Diploma is required
* Must be pursuing a Bachelor's Degree with a graduation date of December 2026 or later
* Students requiring current or future visa sponsorship must be pursuing a minimum of a Master's Degree with a graduation date of December 2026 or later
Travel Requirements
None
Relocation Provided
None
Position Type
Intern
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$44k-56k yearly est. Auto-Apply 45d ago
Enterprise Account Executive - Cloud Software Sales (Hospital and Health Systems)
Motorola Solutions 4.5
Framingham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
The Enterprise Resiliency and Security team at Motorola Solutions provides a complete organizational resilience ecosystem that unifies proactive risk assessment and business continuity planning with rapid, multimodal mass notification and emergency response tools. Our mission is to solve critical business problems for large-scale organizations.
Job Description
We are seeking a Strategic Enterprise Hunter who views sales as a craft and thrives in a coaching-heavy culture. Reporting to the Area Sales Manager, you will be responsible for hunting and closing new enterprise business within the Hospital and Health Systems verticals.
This is a pure New Logo acquisition role. You will report to a leader who acts as a coach, utilizing MEDDPICC as a roadmap for deal control rather than a reporting burden. You will be responsible for penetrating the nation's largest corporations, disrupting the status quo, and evangelizing the transition from manual processes to a unified digital ecosystem.
Key Responsibilities:
* Strategic Territory Penetration: Design and execute a comprehensive hunter business plan to identify and break into new accounts from scratch.
* Champion Development: Identify and test prospective Champions to ensure they possess the influence and access to the Economic Buyer required to move an enterprise deal forward.
* Metrics-Driven Pipeline Command: Maintain a 3x to 4x pipeline through a high volume of top-of-funnel activity, including executive-level outreach and territory business reviews.
* Forecasting Excellence: Maintain radical accountability over your sales funnel, providing accurate monthly, quarterly, and annual revenue forecasts through proactive ownership and total deal control.
* Discovery Mastery: Slow down to go fast by conducting deep discovery that uncovers and implicates the "Cost of Inaction" associated with a company's current manual or legacy workflows.
Preferred Attributes:
* Hard Skills: Proven track record of managing and closing 6-figure and 7-figure ACV enterprise deals. Expert-level mastery of the MEDDPICC qualification framework to strictly qualify and close 6 to 12-month sales cycles. Skilled at converting technical pain into quantified business value for the Economic Buyer.
* Soft Skills: Exceptional executive presence and understanding of how to navigate C level conversations. High level of coachability with the courage to seek feedback and the adaptability to implement it instantly. A high-ownership mindset that thrives on the challenge of cold-starting a territory by unseating entrenched competitors or overcoming the inertia of legacy workflows and manual processes.
The First 90 Days: Path to Elite Performance
* Days 1-30: Master the SaaS suite, achieve MEDDPICC internal certification, and identify the Top 25 priority IDN targets in your territory.
* Days 31-60: Initiate strategic outbound to Economic Buyers and lead discovery calls focused on illuminating the hidden risks of current manual hospital workflows.
* Days 61-90: Build a 3x-4x qualified pipeline and gain verbal validation of business pain from at least one Economic Buyer in a Tier 1 System.
Target Base Salary Range: $110,000 - $140,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RO1
Basic Requirements
* Bachelor's Degree with 4+ years of sales experience
* OR 8+ years of sales experience
Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$110k-140k yearly Auto-Apply 2d ago
Senior Corporate Counsel - Governance and Securities
Xerox 4.3
Boston, MA job
**General Information** Press space or enter keys to toggle section visibility Country United States Department ATTORNEYS Date Thursday, August 14, 2025 Working time Full-time Ref# 20036322 Job Level Manager without Direct Reports Job Type Experienced Job Field ATTORNEYS
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
218,568
Annual Base Salary Maximum
291,424
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Monthly:** Monthly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**Summary:**
This role within the Xerox Office of General Counsel (OGC) reports to the Assistant Secretary and is responsible for driving the company's strategic corporate transactions efforts, including all M&A and financings. The incumbent should be someone who seeks personal and professional growth; someone who will quickly get comfortable working closely with senior executives across the organization and also the Board of Directors. The candidate will be responsible for the full range of legal advice and services. They may specialize in one or more of the following areas: contract law, employment law, commercial law, tax law, mergers & acquisitions, compliance, intellectual property, patents, etc.
**Scope** :
Encounters diverse array of complex problems where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
**Responsibilities** :
+ Executes the Company's efforts on strategic corporate transactions (transactions: $1B), including all M&A activity and financings, and develop strategy and lead certain workstreams (transactions: $100M+) related thereto.
+ Develop strategy and lead the Company's efforts, and manage outside counsel, with respect to drafting, reviewing and negotiating M&A related transaction documents.
+ Develop strategy, provide legal advice and lead the Company's efforts, and manage outside counsel, with respect to buy-side and sell-side M&A due diligence.
+ Draft, review and negotiate Non-Disclosure and Confidentiality Agreement.
+ Drive legal due diligence, including: scope and execute diligence plan, lead company management calls and engage teams of associates, specialists and outside counsel.
+ Represent Xerox in domestic and cross-border mergers, acquisitions and dispositions, leveraged buyouts, tender offers, joint ventures, minority investments and other corporate transactions.
+ Assist in tracking covenant compliance and regulatory filing compliance.
+ Assist in supporting the Corporate Secretary function, including with respect to securities law filings, corporate governance and Board and Committee meetings, in each case, related to M&A and financing activities.
**Education/Professional Certifications** :
+ Master degree in specialized field (Example: MSC, MBA etc.)
+ BA/BS and JD with excellent law school credentials.
+ Licensed to practice law in the US, preferably New York or Connecticut or be eligible for licensure as a registered in-house counsel in CT.
**Skills, Knowledge and Abilities** :
+ BA/BS and JD with excellent law school credentials.
+ Licensed to practice law in New York or Connecticut or be eligible for licensure as a registered in-house counsel in CT.
+ 5-7 years of experience doing M&A transactional work at an elite law firm and/or in-house.
+ At least 5 years law-firm training at an elite law firm.
+ History of strategic partnering, self-motivation, working independently on projects, meeting aggressive deadlines and juggling multiple matters.
+ Excellent professional ethics, integrity and judgment.
+ Willingness and eagerness to roll up your sleeves and be part of a historic transformation.
+ SEC and public company compliance and corporate governance experience also preferred.
\#LI-LL1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$119k-184k yearly est. 60d+ ago
Senior Site Reliability Engineer
Motorola Solutions 4.5
Waltham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Motorola Solutions' Vehicle Intelligence (VI) team serves both the enterprise and public safety markets. Using the latest AI and computer vision technologies, the R&D team pioneers a diverse range of groundbreaking products and services. We enable our customers to rapidly locate vehicles of interest for a wide variety of safety and security use cases. Our global systems support at-scale cloud deployments.
The VI team is a beacon of innovation and we are dedicated to designing and developing advanced technology solutions for our customers. You'll work with industry experts and learn how to create patents. We assign you a dedicated mentor to help you maximize your impact. We pride ourselves on a positive and supportive culture.
Join us for the opportunity to work on a varied project portfolio that will expand your technical horizons and accelerate your career growth.
Job Description
We are seeking a senior Site Reliability Engineer for our DevSecOps team. The DevSecOps team is a high-impact group of 8 engineers who are responsible for supporting the national operations of our VI deployments including our VehicleManager portfolio. These are highly available 24x7 cloud applications. Your SRE role encompasses deployment architecture, continuous software delivery, observability, high availability, disaster tolerance, survivability, testing, continuous improvement, all with automation. You'll work with a dynamic and energetic team to support and mentor you.
This role is central to defining and implementing our next-generation observability strategy. The ideal candidate will be a hands-on expert in the full observability stack, with deep experience in leveraging metrics, logs, and distributed traces to proactively ensure optimal end-user experience and system health.
The candidate should have experience with our platform's technology stack, including Kubernetes with .NET containers. Success in the first year means the candidate contributes to availability and SRE rigor of our Vehicle Intelligence applications. Candidates must demonstrate an advanced ability to diagnose complex, multi-service production incidents using APM tools, translating deep technical analysis into actionable insights for engineering and product teams.
Day to day responsibilities include:
* Analysis of the end user experience, system performance, availability, uptime
* Drive the creation, deployment, and optimization of our core Observability platforms (e.g., Prometheus, Grafana, etc.) to ensure complete system visibility
* Monitoring and troubleshooting the system
* Creating workflow automation
* Managing and creating levels of automated test
Requirements:
* Must be a US Citizen due to security compliance for this role; working visa not accepted
* Bachelor's of Science degree in Computer Science or related applied technology field
* 3 years experience with cloud operations and Site Reliability Engineering
* Deep understanding of Observability and Application Performance Management
* Deep understanding of cloud architecture, microservices, pipelines/workflows, and Ansible
* Hands-on experience with Microsoft .NET, C#
* Expertise with cloud software delivery pipelines, including GitHub
* Ability to independently and collaboratively solve problems in a dynamic, fast-paced environment
* Strong communication skills, capable of conveying technical concepts to a diverse audience
Target Base Salary Range: $100,000 USD - $115,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-REMOTE
Basic Requirements
* Bachelors degree with 3+ years of cloud operations and site reliability engineering
* Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$100k-115k yearly Auto-Apply 60d+ ago
Senior UX Designer
Motorola Solutions 4.5
Uxbridge, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
The Design team is part of the Avigilon Alta department, which represents a unique group of products within Motorola Solutions. Avigilon Alta is a complete cloud-based security solution that future-proofs your video security and access control with innovative capabilities and intelligent analytics.
The Avigilon Alta team injects intelligence into their approach to security and all their solutions. They help organisations see, understand, and act on their surroundings to protect people, business, and reputation in real-time.
The Avigilon Alta department consistently works on state-of-the-art solutions to meet the needs of our customers across various verticals. We develop both hardware and software products as part of our complete cloud-based security solution.
Job Description
We are looking for a Senior UX Designer who has at least 5+ years experience who would like to join our design team in Uxbridge, UK. You will be joining an awesome design team that is currently 5 people strong. It includes 2 UX designers, 1 UX researcher, 2 Visual designers with one head of design. You will get the opportunity to work alongside some highly experienced industry professionals in a small but fast growing team, working closely with VD designers and engineers to follow up on the complete design process. You will be given the opportunity to become responsible for designing and developing a key part of the product from day one. As a senior designer, you will need to manage and prioritize workload in fast pace work environment.
It is important that you master a wide range of design tools and techniques, and that you're able to develop wireframes, interactive prototypes, as well as manage and develop our current design library and processes. Even though you're not expected to be a graphic designer, it is an advantage if you have a solid understanding of layout, compositions, colors, and typography to be able to deliver designs of high graphical quality that tell stories clearly.
You must be able to understand, structure, and convey complex information in an easily understandable and user-friendly way. It's also an advantage if you have some experience with Figma Make, Adobe suite and such to create interactive prototypes, educational videos and more. Know how to use AI tools available to most designers today. However, what's most important is that you're passionate about creating great user experiences on screen.
We think you could be a good fit if you are:
* Interested in and have a good understanding of technology.
* A holistic thinker and problem solver for complex problems.
* A fast learner and enjoy challenging yourself with new things.
* Understand the "why" behind a project, not just the "how."
* A constructive person with positive and open mindset for feedback.
* A self-motivated and structured person who knows how to build a system around workflow.
Portfolio and Experience:
* A strong portfolio showcasing relevant visual design work (both individual and collaborative), demonstrating skills and experience through case studies.
* Sufficient experience to be considered a senior UX designer (5+ years experience)
Basic Requirements
Desirable experience and skills
* Master's degree in interaction design, UX design, or other equivalent subjects..
* Experience in designing Web, iOS and Android interfaces.
* Mastery of complex site mapping, user flows, and data organization, especially for enterprise or data-heavy applications.
* Advanced wireframing and prototype skills. (Figma, Sketch, Invision, Illustration, etc)
* Knowledge of partnering with cross-functional teams, including product managers, engineers, UX researchers, and marketers.
* Able to translate complex user insights into actionable design solutions that deliver measurable value to our customers. With the help of AI as a tool in your design process not just the end-product for which you are designing.
* Elevate design craft and champion user-centered design principles throughout the product development lifecycle.
* Able to take a feature or product from initial discovery and research through to high-fidelity flows to hand-off to the Visual design team.
* The ability to present to and influence non-design stakeholders (CEOs, Engineering Leads, Marketing) and manage them properly. This includes "selling" a design vision and negotiating trade-offs.
* Seniors are expected to take vague, "messy" problems and create structure and clarity.
In return for your expertise, we'll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you'll get:
* Competitive salary and reward package
* 25 days holiday entitlement + bank holidays
* Attractive Pension Scheme
* Free Private Medical Insurance
* Flexible working options
* Life Assurance
* Enhanced Maternity and Paternity Pay
* Career development support and wide ranging learning opportunities
* Employee Health and wellbeing support EAP, Wellbeing guidance etc.
* Corporate Social Responsibility Initiatives including support for vounteering days
#LI-DJ1
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Company
Ava Security Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
$83k-107k yearly est. Auto-Apply 10d ago
Proposal & Bid Manager
Xerox 4.3
Boston, MA job
**General Information** Press space or enter keys to toggle section visibility Country United States Department PRICING, BID OR CONTRACT MANAGEMENT Date Tuesday, December 23, 2025 Working time Full-time Ref# 20036792 Job Level Individual Contributor Job Type Experienced
Job Field
PRICING, BID OR CONTRACT MANAGEMENT
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
69,120
Annual Base Salary Maximum
138,240
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
We are seeking a dynamic professional to lead and manage the preparation of bids and proposals for Xerox IT Solutions. This role combines responsibilities of proposal writing and bid management to deliver high-quality, compelling responses that meet client needs and differentiate us from competitors. You will ensure tailored value propositions, contribute to winning strategies, and oversee the end-to-end bid process.
**Primay Responsibilities:**
**Bid & Proposal Management**
+ Manage the production of high-quality bid proposals within required timescales for deals ranging from $10K to $20M.
+ Develop and execute bid project plans, including schedules and milestones, ensuring all deadlines are met.
+ Coordinate virtual deal teams including Sales, Solution Architects, Service Delivery, and subject matter experts.
**Content Development & Quality Assurance**
+ Gather, analyze, write, and edit proposal content to ensure clarity, consistency, and alignment with client requirements.
+ Format and edit contributions for style and presentation consistency.
+ Maintain and update proposal databases, refreshing standard inputs such as case studies, references, and statistics.
**Strategy & Collaboration**
+ Contribute to overall bid strategy and ensure pursuit strategies reflect client needs.
+ Identify and communicate differentiators that resonate with potential clients.
+ Facilitate collaboration among internal teams and stakeholders to improve bid quality and efficiency.
**Continuous Improvement**
+ Identify barriers to high-quality proposal production and recommend solutions.
+ Coach and mentor team members on best practices in proposal development.
**Qualifications**
+ In-depth knowledge and experience in bid management, proposal writing, and pricing strategies.
+ Strong project management skills with the ability to lead cross-functional teams; Project Management Certification is highly desirable.
+ Excellent written and verbal communication skills.
+ Ability to work under pressure and meet tight deadlines.
+ Familiarity with large-scale service deals and complex proposal processes, including compliance standards, procurements processes, and legal requirements.
+ Experience with proposal automation tools; generative AI proposal automation experience is highly desirable
+ Understanding of pricing structures, margins and value propositions for commercial viability
+ Ability to identify risks, manage compliance checks, and propose solutions during the bid process
\#LI-KW1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$84k-112k yearly est. 37d ago
Support Services Analyst (Level 2)
Motorola Solutions 4.5
Waltham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Support Services Analyst (Level 2) ensures that all customer needs are promptly and professionally addressed by responding to customers' requests, problems, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality.
The Support Services Analyst (Level 2) is also responsible for contributing to the analysis of customer problems and requirements, the development of the solutions and workarounds, and for testing and configuring Noggin software to implement those solutions on behalf of customers.
Job Description
This position will require providing coverage on Saturday and Sunday, with rest days during the Monday to Friday timeframe.
Responsibilities:
Customer Support
1.1 Provide accurate, timely and professional support to the customer's satisfaction using phone, email, portal, forums, and chat tools.
1.2 Gather information about customer problems and needs and analyze to help determine the cause.
1.3 Contribute to the knowledge about a customer to help with future support interactions.
1.4 Promptly resolve issues and questions meeting SLA requirements.
1.5 Confirm that technical workarounds and resolutions are satisfactory before asking the customer to confirm themselves.
1.6 Produce reports of customer support and system usage as required.
1.7 Act as the first point of escalation for the offshore team
1.8 Assist the offshore team to answer their questions related to the system, support processes and general best practices
Product Knowledge
2.1 Proactively advance product knowledge to an expert level including self-education and experimentation with new product features, common tasks, and problems, and how these are applied or used within different solution settings.
2.2 Assist with maintaining Noggin's knowledge base by contributing content and insights into common questions, and opportunities for improvement.
2.3 Share product feature requests and functionality gaps with internal teams to assist in defining the product roadmap and developing highly requested features.
Internal Collaboration & Support
3.1 Be the customer advocate within Noggin and take responsibility for driving issue resolution and a shared understanding of the customer perspective.
3.2 Coordinate and collaborate with Noggin staff (DevOps, engineering etc.) to ensure SLA requirements are understood and met, and to help achieve the best solution.
3.3 Investigate issues, document your findings, and attempt to find a resolution before escalating to other teams.
3.4 Add value to internally escalated support tickets to include replication steps, links to relevant locations, and a conversion from the Customer's terminology into Noggin terminology.
Qualifications & Experiences
Bachelor's degree in business / commerce / information technology / computer science
Minimum of 2 years' experience in support services and analysis
Experience in providing support to non-technical users of software
Experience in software requirements or problem analysis
Experience with modern service management practices and systems
Technical Capabilities
Technically adept with support tools, including communication and support desk software (ticketing, self-service options, and customer support features).
Deep product knowledge, including how it works, how to resolve common problems, how to configure it and how customers in different solution settings use it.
Demonstrates a willingness to learn.
Language Requirements
Complete fluency in English language, both written and spoken is required.
Spanish fluency, written and spoken, is preferred but is not required.
Target Base Salary Range: $60,000 USD - $73,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Note:
This position will require providing coverage on Saturday and Sunday, with rest days during the Monday to Friday timeframe.
#LI-MP2
#LI-REMOTE
Basic Requirements
Bachelors degree with 2+ years experience in support services and analysis
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Our Experience Design & Research team is a multidisciplinary group of UX/CX Designers, User Researchers, and Behavioural Scientists. We're at the forefront of understanding users, shaping evidence-based experiences, and translating insights into impactful products.
As the team expands its measurement and evaluative research capabilities, we are seeking a Senior UX Researcher with a strong mixed-methods (with a quant emphasis) background to establish best practices, deliver impactful insights, and raise research maturity across our portfolio
Job Description
This is a unique opportunity to lead evaluative and measurement-focused UX research within mission-critical environments. You will design and execute studies that demonstrate the impact of research on product, design, and business outcomes, while shaping how behavioral insights inform strategy.
What You'll Do
* Establish a UX Metrics Practice: Define, implement, and own the key performance indicators (KPIs) and metrics for user experience. This includes establishing frameworks for measuring usability, satisfaction (e.g., SUS, CSAT), and task success.
* Lead Quantitative Research: Design, launch, and analyze large-scale quantitative research studies, including surveys, A/B tests, and behavioral data analysis from product analytics platforms.
* Champion Qualitative Rigor: Lead and execute foundational and evaluative qualitative research, including in-depth interviews, contextual inquiries, and usability testing.
* Synthesize and Triangulate: Masterfully weave together quantitative and qualitative data to create a holistic, comprehensive understanding of our users. You will be responsible for telling the full story, connecting the "what" from analytics with the "why" from qualitative insights.
* Strategic Influence: Translate research findings into actionable, strategic recommendations that directly inform product roadmaps, design decisions, and business strategy.
* Stakeholder Collaboration: Partner closely with leaders in Product Management, Design, Engineering, and Data Science to identify research needs, align on priorities, and drive user-centered outcomes.
* Mentorship & Advocacy: Act as a thought leader and mentor for UX research within the company. Educate and empower team members to apply research best practices and develop a deeper appreciation for both quantitative and qualitative methods.
* Communication & Storytelling: Create and deliver compelling presentations and reports that bring user stories and data to life for a variety of audiences, from individual contributors to the executive leadership team.
What We're Looking For
* Experience: 6+ years of hands-on experience conducting research in large matrixed organizations and complex product structures, with at least 2 years of experience managing junior to mid-level researchers.
* Education: Masters Degree in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field.
* Scaling Metrics and Driving Change: Expert at establishing and scaling a company-wide metrics practice. You have a clear history of leveraging experience metrics to define product success and deliver measurable, user-centric improvements.
* Quantifying Research ROI: Proven expertise in defining and tracking the business impact of a UX Research team. You consistently link changes in user metrics (behavior, satisfaction) directly to measurable financial or strategic returns, making the value of research undeniable.
* Technical Expertise: Expert in utilizing both behavioral and attitudinal data to extract insights. Proficient in experimental design, survey methodology, and advanced statistical analysis. Expert with tools like Pendo and Qualtrics . Experience with data manipulation (SQL, Python) or statistical software (R, SPSS) is a plus.
* In-Person Research Expertise: Proven experience planning, recruiting for, and conducting a range of in-person research, including ethnographic-style fieldwork, contextual inquiries in users' natural environments, and on-site usability testing.
* Mixed-Methods Portfolio: A portfolio of work that showcases your ability to integrate diverse data sources to answer complex research questions and drive impact.
* Strategic Thinker & Self Starter: You don't just answer the questions you're given; you identify the right questions to ask to move the business forward. You are a self-starter with a proven record of launching initiatives independently and with minimal supervision
* Iterative Approach: Proven experience in planning and executing iterative, rapid-cycle research that is seamlessly integrated into the product development process, informing design and engineering decisions.
* Strategic Road mapping: Leverage an understanding of MSI's strategic vision and market trends to develop a research roadmap that not only aligns with but actively shapes and drives product goals and priorities.
* Exceptional Communicator: You are a gifted storyteller who can distill complex information into clear, concise, and persuasive narratives for any audience.
* Global Collaboration and Availability: Flexibility to work in USA Central Time (CT). Willingness to travel internationally to our UK, US, and Poland offices several times per year.
Bonus Points
* Advanced degree (Ph.D.) in Human-Computer Interaction (HCI), Psychology, Sociology, Statistics, or a related field.
* Experience working in a fast-paced, agile environment.
* Experience mentoring or managing other researchers.
Target Base Salary Range: $130,000 USD - $170,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-REMOTE
Basic Requirements
Bachelors degree with 11+ years of UX Research experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$130k-170k yearly Auto-Apply 60d+ ago
Sr. Technical Program Manager
Motorola Solutions 4.5
Somerville, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Motorola Solution's Video Division is defining the future of the security industry through innovative end-to-end-solutions. We're changing the landscape of the surveillance industry through advanced award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our cloud service platform. You will have the opportunity to contribute to intelligent camera surveillance systems through cutting edge research and software engineering.
Job Description
We are looking for a Senior Technical Program Manager (TPM) to join our Video Security & Access Control (VS&A) Engineering organization. This is a high-impact role where you will drive the execution of complex, cross-functional programs that define the future of physical security-from AI-powered cameras to cloud-based access management systems.
In this role, you will report directly to the AVP of Engineering, Video & Access Control, serving as a strategic partner to engineering leadership and a primary driver of technical delivery.
The Role:
As a Senior TPM, you are more than a project manager; you are a technical leader who understands the "how" as much as the "when." You will navigate the intersection of hardware, firmware, cloud software, and AI analytics. You will be responsible for orchestrating the entire product development lifecycle, ensuring that our roadmap is translated into high-quality, scalable solutions that protect people and property worldwide.
Key Responsibilities
* Program Lifecycle Management: Lead the end-to-end delivery of complex programs, managing dependencies across hardware, embedded software, cloud, and mobile teams.
* Strategic Alignment: Work closely with the AVP of Engineering and Product Management to translate business strategy into actionable technical milestones and execution plans.
* Risk Mitigation: Proactively identify technical bottlenecks, resource constraints, and cross-functional dependencies. Develop mitigation strategies to keep programs on track.
* Technical Problem Solving: Dive deep into architectural discussions and technical hurdles. Use your engineering background to help teams make trade-offs between scope, schedule, and technical debt.
* Stakeholder Communication: Provide transparent, data-driven updates to executive leadership. You will be the "single source of truth" for program health, budget, and timelines.
* Process Excellence: Continuously improve the VS&A engineering execution model, implementing best practices for Agile, Waterfall, or Hybrid methodologies as needed.
Qualifications & Skills
* Experience: 8+ years of experience in Technical Program Management or Engineering Leadership, specifically within a product development environment.
* Domain Expertise: Proven track record in one or more of the following: Physical Security (VMS/ACS), IoT, Embedded Systems, Cloud Infrastructure (AWS/Azure), or AI/Video Analytics.
* Strategic Thinking: Experience working directly with executive-level leadership (VP/AVP level) to align engineering output with business goals.
* Execution Focus: Expert-level knowledge of SDLC and hardware development cycles. You know how to get things done in a fast-paced, global organization.
* Communication: Exceptional ability to communicate complex technical concepts to non-technical stakeholders and vice versa.
Why Motorola Solutions?
Our Video Security & Access Control team is at the forefront of innovation. We are building systems that understand the underlying data and enable people to make timely and informed decisions. By joining our team, you'll be helping to create "safer cities and safer businesses" through industry-leading brands like Avigilon and Pelco.
Target Base Salary Range: $155,000 - $169,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-CR1
#LI-HYBRID
Basic Requirements
* 8+ years of experience in Technical Program Management or Engineering
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$155k-169k yearly Auto-Apply 16d ago
Sr Business Systems Analyst
Motorola Solutions 4.5
Framingham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
We are seeking an IT professional who is passionate about the use of technology to achieve business goals. The ideal candidate is self-motivated, thrives on working across multiple teams, and can use technology to solve complex business problems. The role focuses on advancing the capabilities of our supply chain business systems using the latest best of breed cloud and edge technologies that are integrated as part of our broader Oracle ERP/Fusion environment.
Job Description
As a Senior Business Systems Analyst, you will collaborate with business and IT teams to deliver innovative solutions as part of a major transformation program encompassing Planning, Procurement, Order Management, and Transportation/Logistics. You will work closely with IT leads and vendors to implement solutions across various supply chain areas, ensuring alignment with business goals and best practices.
Key Responsibilities:
* Analyze and document business processes, requirements, and system configurations to support supply chain initiatives.
* Lead the design, testing, and implementation of Oracle Fusion Cloud Supply Chain modules, ensuring seamless integration with existing systems.
* Create functional designs, technical specifications, and system configurations to enhance and optimize Oracle EBS (on-prem) and Oracle Fusion Cloud applications.
* Collaborate with cross-functional teams, including stakeholders, developers, and vendors, to deliver high-quality solutions on time and within budget.
* Provide support and troubleshooting for supply chain systems to resolve issues and ensure continuous operations.
* Identify opportunities for process optimization and recommend innovative solutions leveraging Oracle Fusion Cloud capabilities and emerging technologies.
* Develop training materials and conduct user training sessions to ensure effective system adoption across teams.
* Stay updated on industry trends and Oracle updates to ensure the organization leverages the latest tools and methodologies.
Qualifications:
* 10+ years of experience as an Oracle Applications Supply Chain Techno-Functional Analyst with expertise in Oracle Fusion Cloud, including modules such as Order Management, Purchasing, Inventory, and Manufacturing.
* 5+ years of experience developing PaaS applications and extensions using Oracle APEX, Autonomous DB, VBCS, etc.
* Completed at least two Oracle Fusion Cloud implementations in Supply Chain modules such as Procurement, Order Management, Inventory, and Manufacturing.
* Familiarity with agile scrum methodologies for delivering projects and enhancements.
* Strong communication, analytical, and problem-solving skills to troubleshoot issues and drive continuous improvements.
* Exposure to Oracle Fusion AI Studio or Agentic AI and digital technologies like RPA, ChatBots, and AI/ML is an advantage.
* Bachelor's degree in a relevant field from an accredited institution.
* 3+ years of experience leading teams and transformation initiatives.
Target Base Salary Range: $120,000 USD - $150,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-HYBRD
Basic Requirements
* Bachelor degree with 10+ years of Oracle Supply Chain experience
* AND 5+ years of experience in Oracle Fusion Cloud with order management, purchasing, and inventory.
* Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$120k-150k yearly Auto-Apply 50d ago
Senior DevOps Engineer
Motorola Solutions 4.5
Framingham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Rave organization within Motorola Solutions is responsible for SaaS products supporting the safety mission of public and private entities. We help our customers engage with responders, households, schools, businesses, employees, students and other stakeholders to deliver critical communications, coordinate response, and exchange life-saving information.
The solutions we create apply exciting technologies such as geospatial visualization and analytics, high throughput communications, artificial intelligence, and numerous integrations with Motorola and partner systems. As a team member within the Rave organization, you will be exposed to many other solutions offered by Motorola Solutions, the most trusted name in public safety
Job Description
We're looking for a highly skilled AWS DevOps Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD Pipelines. You will play a key role in building, maintaining, securing and deploying scalable cloud infrastructure and systems.
Responsibilities:
Design, develop, and maintain scalable cloud infrastructure
Automate deployment, scaling and monitoring of systems on that infrastructure
Collaborate with cross-functional teams to define and implement CI/CD pipelines
Build and manage containerized applications
Provision and support configuration of relational databases with an emphasis on high availability, security and reliability
Monitor, troubleshoot, and optimize system performance and reliability
Contribute to the creation and operation of robust disaster recovery and backup strategies
Manage developer tooling
Ensure compliance with regulatory, compliance and security frameworks
(Optionally) develop and support full stack Java-based applications
Required Skills:
Experience with containers and container orchestration tooling (Kubernetes / Helm / Docker)
Experience designing and deploying solutions to cloud environments (AWS)
Experience with IaC tooling (Terraform or similar)
Experience with CI/CD tooling (GitHub, BitBucket, Azure DevOps)
Experience with DVCS tooling (Git, GitHub, BitBucket, Azure DevOps)
Experience with RDBMS systems including managing schema evolution, migration, replication and disaster recovery (MySQL or similar)
Experience with Linux including scripting (Bash)
Preferred Skills:
Experience with AI/machine learning technologies is strongly preferred.
Familiarity with TCP/IP networking and troubleshooting tools (WireShark, TCPDump, SNGrep, nslookup)
Awareness of compliance frameworks (e.g. FedRAMP, CCCS)
Experience with SIP/RTP
Experience with developer tooling (Artifactory, Sonar, Gradle)
Familiarity with observability tooling (Prometheus/Grafana, ELK Stack or similar)
Knowledge of secure coding practices, security frameworks, and tooling (e.g., OWASP, NIST, CIS, Prisma Cloud/Twistlock, Mend/WhiteSource)
Soft Skills:
Strong problem-solving and analytical skills
Effective communication and teamwork abilities
Self-motivated with a passion for continuous learning
Ability to take ownership of problems and deliver complete solutions
Target Base Salary Range: $140,000 USD - $160,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-REMOTE
Basic Requirements
10+ years of software engineering/development experience
AND 5+ years of cloud infrastructure experience
AND 2+ year of Kubernetes and Docker experience
Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$140k-160k yearly Auto-Apply 58d ago
Procurement Category Manager
Motorola Solutions 4.5
Somerville, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Our Supply Chain and Procurement organization operates in a fast-paced, dynamic environment, delivering best-in-class communications equipment and solutions to customers worldwide. We strive to be a trusted advisor to our business partners, providing innovative solutions that maximize value for their sourcing needs.
This role requires a procurement and supplier expert with strong commercial and contractual experience in strategic sourcing and category management. You will implement high-quality, innovative, and cost-effective methodologies to support company and departmental objectives. This position involves collaborating with cross-functional teams, fostering a cooperative environment. Exceptional verbal and written communication, strong organizational skills, and effective time management are essential.
Job Description
This role demands a proactive, results-oriented individual with a keen eye for detail and a strong understanding of the procurement lifecycle. You will be responsible for developing and implementing strategic sourcing plans for assigned categories, mainly Software, negotiating favorable contracts, and managing key supplier relationships. Success in this role requires strong collaboration with internal stakeholders at all levels and the ability to influence decision-making.
What You'll Do:
* Strategic Sourcing & Negotiation: Develop and execute strategic sourcing strategies, including leading competitive bidding processes (RFx), negotiating favorable terms and conditions, and managing contract lifecycle. Secure optimal pricing, quality, and service levels.
* Supplier Relationship Management: Build and maintain strong relationships with key suppliers, fostering collaboration and continuous improvement. Conduct regular performance reviews and manage supplier performance to meet business objectives.
* Cost Reduction & Process Improvement: Identify and implement cost reduction initiatives, process improvements, and best practices. Track and report on key performance indicators (KPIs) to demonstrate the value delivered.
* Stakeholder Management: Collaborate effectively with cross-functional teams and stakeholders, from individual contributors to senior leadership, to understand business requirements and align procurement strategies with overall organizational goals. Present confidently and persuasively.
* Contract Management: Manage the entire contract lifecycle, from negotiation and execution to renewal and termination. Ensure compliance with all legal and regulatory requirements.
* Budgeting & Financial Analysis:Develop and manage budgets, forecast spend, and analyze financial data to identify opportunities for cost savings and efficiency improvements.
What You'll Bring:
* Proven experience in procurement, with a focus on strategic sourcing and category management.
* Strong negotiation and contract management skills.
* Excellent communication, interpersonal, and presentation skills.
* Proficiency in using procurement tools and technologies.
* Ability to manage multiple priorities and meet tight deadlines.
* Experience working with diverse stakeholders at all organizational levels.
* Strong analytical and problem-solving skills.
Location: Employee must be based in the Greater Chicago or Greater Boston Area with the expectation to be in office 3 days per week.
Target Base Salary Range: $110,000.00 - $125,000.00
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-AB1 #LI-HYBRID
Basic Requirements
* 3+ years of experience in procurement or similar business experience
* Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$110k-125k yearly Auto-Apply 39d ago
Field Service Technician - Onsite
Xerox 4.3
Boston, MA job
**General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL_SERVICE_ENGINEERING Date Tuesday, January 20, 2026 Working time Full-time Ref# 20037827 Job Level Individual Contributor Job Type Experienced Job Field
TECHNICAL_SERVICE_ENGINEERING
Currency
USD - United States - US
Annual Base Salary Minimum
49057
Annual Base Salary Maximum
65000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
At Xerox, **we make work, work!** For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at ************* and explore our commitment to diversity, inclusion and belonging. (https://*************/en-us/jobs/diversity)
**This is an onsite position in Columbus, GA. Preference will be given to applicants within a commutable distance.**
As a member of the Lexmark team in Columbus, Georgia, you will be part of a dynamic organization that values creativity, innovation, collaboration and customer success. We are seeking an experienced field service technician to join our team onsite at our customer's location. As an onsite field service technician, you will play a crucial role in ensuring optimal performance of our products by providing onsite technical support for our customers. If you have experience in product repair and troubleshooting, we encourage you to apply for this exciting opportunity.
**Responsibilities:**
+ Provide onsite technical support to ensure optimal performance of Lexmark products
+ Diagnose and resolve hardware and software issues related to printers, scanners, fax machines, supplies, and other peripherals
+ Conduct routine maintenance tasks such as cleaning, alignment, and calibration to optimize device functionality
+ Assist customers with installation, configuration, and user training
+ Troubleshoot complex problems and provide solutions promptly
+ Document all service calls and maintain records of equipment history
+ Communicate effectively with customers to understand their needs and requirements
+ Collaborate with internal teams to coordinate repairs and replacement parts
+ Maintain a strong relationship with customers to ensure satisfaction and loyalty
+ Adhere to safety guidelines when handling electrical components and heavy machinery
**Qualifications:**
+ High school diploma or equivalent; college education preferred but not required
+ Excellent driving record and a valid driver's license.
+ Proven experience as a field service technician, preferably with Lexmark products
+ Knowledge of printing technology, network connectivity, and IT infrastructure
+ Strong understanding of computer systems and operating systems (Windows/MacOS)
+ Excellent problem-solving skills and attention to detail
+ Ability to communicate clearly and concisely both verbally and written
+ Self-motivated and committed to delivering exceptional customer service
+ Ability to safely lift and maneuver equipment up to 60 lbs.
+ Valid driver's license with a good driving record
\#LI-JR1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$52k-72k yearly est. 7d ago
Microsoft Partner Alliance Manager
Xerox 4.3
Boston, MA job
**General Information** Press space or enter keys to toggle section visibility Country United States Department STRATEGIC OR LARGE ACCOUNT MANAGEMENT Date Thursday, January 8, 2026 Working time Full-time Ref# 20036951 Job Level Specialist Job Type Experienced Job Field
STRATEGIC OR LARGE ACCOUNT MANAGEMENT
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
99,480
Annual Base Salary Maximum
198,960
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
The Microsoft Partner Alliance Manager owns and orchestrates the single global Microsoft relationship across SMB and SME&C, serving as the strategic point of accountability for partner cadence, solution area alignment, and alliance execution.
This influence-based role partners with Sales, Marketing, and Practice Leadership to enable acceleration across Microsoft FY26 priorities - AI Business Solutions, Cloud & AI Platform, and Security - while driving improved ACR performance, funding utilization, and incentive outcomes.
**Key Responsibilities**
+ Own the single global Microsoft relationship, serving as the primary point of coordination across solution areas and internal stakeholders
+ Establish and run Microsoft operating cadence, including monthly calls, QBRs, and annual FY planning
+ Drive solution area alignment across Modern Work, Azure, Security, and AI
+ Build and maintain joint GTM motions aligned to Microsoft priorities and internal offerings
+ Create clear Microsoft-facing narratives, decks, and QBR materials
+ Track, manage, and optimize Microsoft funding and incentive programs (e.g., AMM, ECIF)
+ Act as an internal broker and orchestrator, influencing decisions while enabling execution by Sales and Practice Leaders
+ Build the seller-to-seller engagement model, with defined handoffs to field teams
+ Maintain awareness of key opportunities and escalations without owning day-to-day deal execution
+ Deliver monthly and quarterly executive readouts covering alliance health, ACR performance, pipeline, and funding outcomes
**Required Skills & Qualifications**
+ Experience managing Microsoft alliances within a partner organization
+ Prior Microsoft ecosystem experience (Partner, PDM, or equivalent)
+ Strong understanding of:
+ Microsoft FY planning cycles
+ Co-sell and partner engagement models
+ Microsoft funding and incentive programs
+ Proven ability to operate effectively in influence-based, matrixed environments
+ Strong executive communication, presentation, and stakeholder management skills
+ Highly organized with a disciplined, operational mindset
**Preferred Qualifications**
+ Experience supporting multiple Microsoft solution areas
+ Experience managing a global Microsoft relationship
+ Familiarity with Microsoft Partner Center and CRM systems (e.g., HubSpot)
+ Experience preparing executive-level reporting and alliance scorecards
+ Background in scaling or maturing partner motions within a growing organization
**What We Offer**
+ Opportunity to influence solution strategy and client success across diverse industries.
+ Collaborative environment with strong cross-team partnerships.
+ Professional development, certifications, and continuous learning support.
+ Competitive compensation and benefits package.
\#LI-REMOTE
\#LI-KW1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$101k-159k yearly est. 21d ago
Technical Support Engineer
Motorola Solutions 4.5
Uxbridge, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Motorola Solutions is a global leader in mission-critical communications and analytics. Our technology platforms in mission-critical communications, command center software and video surveillance & analytics, make cities safer as well as help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety. Motorola Solution's Video Division is defining the future of the security industry through innovative end-to-end-solutions and award-winning AI based surveillance systems. Artificial Intelligence is transforming the world and our team is advancing the field as it applies to the surveillance industry. We are proud to be industry leaders in video analytics with products like Appearance Search and Unusual Motion Detection along with our cloud service platform. Our video solutions have been installed in more than 120 countries at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
At Motorola Solutions, you will find a culture of thought-leaders who are passionate about creating exciting new solutions for security and surveillance. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.
Job Description
Overview
The Technical Support Engineer reports to the Support Manager and will be focused on supporting internal and external stakeholders such as; the frontline support team, Sales, Product and Engineering as well as our partners and customers of the Video Security and Access Control product portfolio. This is a multi-faceted role and the ideal candidate will be one of the most tenured Support individuals within the team responsible for delivering outstanding outcomes. The person in this role will be responsible for making sure that escalations (from frontline and to Engineering Escalation Team) are handled in the most effective and efficient manner. Also, part of the mandate will be to upskill our frontline agents through coaching/mentoring and by using Intelligent swarming techniques. Success in this role is defined by a strong team first mentality, a thorough systematic approach to troubleshooting, and the curiosity to identify and address opportunities within the Support organization.
About the Position
What will you get to do
* Proactively collaborate with cross-functional stakeholders to uncover and solve users' problems.
* Communicates to product leads and engineers to bring forth use cases on product and process improvements.
* Identify and flag instances of product defect and issue trends, while solutioning for temporary workarounds.
* Actively work with engineering teams to drive resolution of defects and product improvements.
* Influence troubleshooting best practices to all technical stakeholders.
* Act as KCS Champion and assist with creating new content and maintenance of existing inventory.
* Lead with empathy, take complete ownership and show urgency when resolving technical issues.
* Concisely document software, hardware, and network information in a case management system.
* Provide an exceptional customer experience during calls, emails, chats, and escalations.
* Prioritize between tasks such as; mentoring the customer support team, attending escalations with customers, collaborating with engineering & development, and leading improvement projects
* Continuously learn new skills, technologies & products, keeping up with MSI's pace of innovation.
* Use your extensive MSI products and processes knowledge and mentor your fellow colleagues to help with upskilling.
Basic Requirements
Education / Experience
* Physical Security certifications with a specialization in Access Control will be beneficial
* Proven experience with Physical Security Access Control products, best practices and installations is essential
* Experience with the Linux command line will be preferred.
* Knowledge of Video Surveillance systems and bst practices is essential
* IT Industry certifications such as, but not limited to: Linux+, Linux Pro, CCNA, MCSA, MTA, LFS, MCSE, CompTIA A+ will be beneficial.
* ITIL certification will be beneficial
* 4-5 years of relevant experience in an IT environment with a Bachelor's Degree or Diploma/Certificate in Computer Science, Engineering, or a relevant software/computer related field is considered an asset -OR- minimum 7 years of relevant experience, additional prior vocational or technical education will be considered an asset.
* Experience with Databases may be advantageous.
* Experience working in environments using the KCS Methodology.
* Internal MSI experience is definitely preferred
* Expert understanding of Avigilon Unity Video Surveillance and Access Control products.
* Strong level of knowledge of integrations and networking.
* Experience in creating and running scripts via powershell or similar technologies.
* Completion of the following course would be considered as asset
* LIL6086:CCNA2: IP Connectivity and Services
* LIL0858:CompTIA Security+:Governance, Risk, and Compliance
* LIL6085: CCNA1: Network Fundamentals and Access
Essential Skills
* Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels. English proficiency is a necessity
* Demonstrate and articulate a strong understanding of troubleshooting logic and steps to resolution.
* Develop a strong understanding of Motorola Solutions Video and/or Access Control products
* Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
* Mastery of using the OSI Model to troubleshoot network issues
* Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
* A self-starter who can work independently as well as collaborate effectively with team members with minimal supervision. Agile, resourceful learner with strong attention to detail.
* Demonstrates a continuous learning mindset to absorb the technical details of an ever-evolving product line.
Technical Proficiencies
* IP networking: routers, firewalls, wireless technologies, RTP, TCP/IP, UDP, IGMP and Multicasting
* Installing, configuring, and troubleshooting various operating systems, software, and hardware.
* Proficient at navigating and understanding both Wireshark and Powershell or equivalent tools. Able to access and Navigate Dell IDRAC and HP ILO OSs.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Company
Motorola Solutions Portugal, Lda
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
$76k-98k yearly est. Auto-Apply 2d ago
Principal Product Manager, AI-Powered Security Operations
Motorola Solutions 4.5
Waltham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewMotorola Solutions is a recognized global leader in Enterprise Security & Resilience software, offering a next-generation cloud platform that empowers organizations to navigate risks, disruptions, and crises with confidence. Our technology unifies critical functions - risk intelligence, security operations, crisis & emergency management, and business continuity - into a single, powerful platform.
We are building the "digital brain" of the modern Security Operations Center (SOC). While competitors focus on better detection, our platform automates the decision loop. We are seeking a product leader to define the future of Agentic AI in physical security-moving the industry from reactive monitoring to proactive, automated resilience.
You will own the roadmap for a new cloud-native intelligence platform that unifies video, access control, and critical communications. As well as automating detection and verification, its agents augment SOC teams through proactive coordination of security incident responses, orchestrating devices and inputs at scale whilst collaborating with human operators.
Job Description
In this role, you'll take ownership across the full product lifecycle - shaping strategy, engaging with customers, driving execution, and delivering product features that lead the market. You'll collaborate closely with senior management, fellow product managers, UX designers, engineering, sales, customer success, and professional services teams to shape and deliver best-in-class product experiences.
You'll be responsible for engaging directly with customers and sales people, and researching and analysing the market and competitors, to drive the creation of differentiated value in your product. You will gather and prioritize product ideas, maintain strategic roadmaps, and define requirements and features. You will work closely with our engineering, AI and UX teams to drive feature design and development. The ideal candidate is a creative and strategic thinker, a collaborative product manager with experience in visual AI, and with excellent UX design instincts.
Requirements:
Experience: 8+ years in Product Management, with at least 3 years focused on AI/ML products, Workflow Automation, or Robotics.
Domain Knowledge: Deep understanding of SOC/GSOC environments or high-tempo operations centers (e.g., logistics, 911 dispatch, IT NOC). (You understand "alert fatigue" and "time-to-resolution)
Technical Fluency: Experience with Vision Language Models (VLMs), Generative AI (LLMs), or Agentic frameworks. You understand the trade-offs between "retroactive validation" and "forward reasoning" in AI design.
UX Obsession: Demonstrated history of shipping complex B2B interfaces that simplify cognitive load. You prioritize "task alignment" over generic "trust" scores.
Target Base Salary Range: $160,000 USD - $180,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-REMOTE
Basic Requirements
Bachelors degree with 8+ years in product management
AND 3 years focused on AI/ML products, Workflow Automation, or Robotics.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
$160k-180k yearly Auto-Apply 2d ago
Lead Back-End Cloud Software Engineer
Motorola Solutions 4.5
Waltham, MA job
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
Motorola Solutions' Vehicle Intelligence (VI) team serves both the enterprise and public safety markets. Using the latest AI and computer vision technologies, the R&D team pioneers a diverse range of groundbreaking products and services. We enable our customers to rapidly locate vehicles of interest for a wide variety of safety and security use cases. Our global systems support both on-premise and at-scale cloud deployments.
The VI team is a beacon of innovation and we are dedicated to designing and developing advanced technology solutions for our customers. You'll work with industry experts and learn how to create patents. We assign you a dedicated mentor to help you maximize your impact. We pride ourselves on a positive and supportive culture.
Join us for the opportunity to work on a varied project portfolio that will expand your technical horizons and accelerate your career growth.
Job Description
We are seeking a highly skilled and dynamic Lead Software Engineer to work on cutting-edge AI systems at scale. The ideal candidate will have expertise in Node.js and C#/.NET programming, with a strong focus on automation, CICD pipelines, and managing high-velocity IoT traffic.
Key Responsibilities:
* Develop and maintain back-end cloud systems, with occasional front-end development using Angular.
* Utilize Docker, Kubernetes, and cloud platforms such as Azure and GCP.
* Participate in all stages of the DevSecOps process, including user stories, system/software architecture, design, testing, deployment, and operations.
* Design, implement, and use REST APIs.
* Mentor mid-level and junior developers on best practices in DevSecOps and cloud-native development.
* Implement and optimize Observability solutions using tools like Prometheus and Grafana.
* Drive FinOps optimization across cloud environments.
* Manage and develop solutions for SQL and NoSQL databases.
* Communicate effectively with executives and peer developers, tailoring communication to the audience.
Requirement:
* A minimum of 4+ years experience in modern software development, including experience creating and using RESTful APIs.
* Ability to participate in all aspects of the DevSecOps process, including system architecture, design, realization, test, deployment, and operations.
* Proficiency in Node.js and C# .NET.
* Demonstrate a deep understanding of automation, including CICD pipelines.
* Expertise with containerization and orchestration (Docker and Kubernetes).
* Experience with cloud infrastructure with an emphasis on back-end cloud systems.
* Deep knowledge and realization of Observability solutions and FinOps optimization, including required experience with Prometheus and Grafana.
* Excellent communication skills, with the ability to level communication appropriately for executives and peer developers.
* In-depth knowledge of modern authentication protocols like OAuth, OpenID Connect, SAML 2.0, FIDO2, and JWT.
Preferred:
* At least 6+ years experience in modern software development
* Expertise with high-velocity IoT traffic.
* Experience with cloud providers, such as Azure, AWS, and GCP
* Experience with durable message brokers, such as Event Hubs, Kinesis, and Kafka in an IoT setting
* Experience using Redis
* Familiarity with GitHub for enterprise-scale release management
Qualifications:
* Must have a minimum of a bachelor's degree in Computer Science with a Masters being a plus.
* Must be a U.S. citizen with the ability to obtain CJIS certification.
Target Base Salary Range: $120,000 USD - $140,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-MP2
#LI-REMOTE
Basic Requirements
* Bachelors degree in Computer Science or Engineering with 4+ years experience in Node.js and C# .NET
* Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.
Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
Our U.S. Benefits include:
* Incentive Bonus Plans
* Medical, Dental, Vision benefits
* 401K with Company Match
* 10 Paid Holidays
* Generous Paid Time Off Packages
* Employee Stock Purchase Plan
* Paid Parental & Family Leave
* and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.