Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Additional Information
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$21k-26k yearly est. 53d ago
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Customer Service
Pizza Hut 4.1
Pizza Hut job in Laplace, LA
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Additional Information
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$21k-29k yearly est. 53d ago
Food Champion
Taco Bell-B&G Food Enterprises 4.2
Metairie, LA job
The Taco Bell Food Champion plays and important role in producing tasty food in a quick and efficient manner. YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. Your role as a Food Champion is to feed people's lives with Más. You'll feed customers with great tasting food and provide great service so our customers keep coming back! You're a representation of the brand in everything you do.
This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment.
A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Food Champion Responsibilities:
* On the Line
* Prepare food ingredients
* Assemble food orders and check to make sure orders are correct
* Package products
* Maintain a clean, safe work environment
* Be knowledgeable about Menu Items and Promotions
* Training
$26k-32k yearly est. 1d ago
Co Manager
Wendy's 4.3
Meraux, LA job
Mereaux, LA
Statement of Purpose:
The Co-Manager is responsible for the hiring, training, and continuing development of the crew in the store. In addition, the Co-Manager assists the unit manager in operating and maintaining the store to maximize profitability and customer satisfaction.
ACCOUNTABILITIES:
Sales and Profits
1.Builds sales by promoting customer satisfaction.
2.Manages costs by monitoring crew prep, production, and procedures execution.
3.Tracks waste levels by using established procedures and monitoring crew position procedures.
4.Communicates to unit manager any problems in sales and profit related to shift management.
5.Assists unit manager in executing store sales and profits plan as defined.
6.Monitors food costs to eliminate waste and theft.
Staffing
1.Hires, trains and terminates crew members to ensure adequate coverage.
2.Utilizes W.O.T.C.
3.Monitors crew turnover rate and causes; makes recommendations to the unit manager.
Quality
1.Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
2.Monitors product quality by managing crew performance and providing feedback.
Service
1.Takes service times and determines efficiency.
2.Trains crew to respond promptly to customer needs.
3.Trains crew in customer courtesy.
4.Takes corrective action with crew to improve service times.
5.Trains crew to solicit feedback to determine customer satisfaction.
6.Establishes and communicates daily S.O.S. goals.
Cleanliness
1.Trains crew to maintain store cleanliness during shift.
2.Follows store cleaning plan.
3.Directs crew to correct cleaning deficiencies.
Training
1.Trains crew in new products.
2.Assists unit manager in training new assistant managers in training.
3.Trains crew using the Crew Orientation and Training process.
4.Trains new crew in initial position skills.
5.Cross-trains crew as necessary for efficient coverage of positions during shifts.
6.Recognizes high-performing crewmembers to unit manager.
Controls
1.Follows flowcharts to ensure crew is meeting prep and production goals.
2.Monitors inventory levels to ensure product availability.
3.Maintains security of cash, product and equipment during shifts.
4.Follows store priorities set by the unit manager.
5.Follows store plan set by the unit manager.
6.Ensures proper execution of standards and procedures when managing shifts.
7.Manages shift to Q.S.C. level of 80% or better.
8.Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
1.Follows procedures outlined in the Operations manual.
2.Maintains safe working conditions in store as outlined in company policies and procedures.
3.Follows company policy for cash control.
4.Reports accidents promptly and accurately.
5.Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
6.Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
1.Performs administrative duties as required by the unit manager.
2.Writes crew schedule to meet plans and objectives of unit manager.
3.Complies with company standards for crew benefits if applicable.
Maintenance
1.Follows Preventative Maintenance Program.
2.Trains and monitors crew to maintain equipment.
3.Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
1.Uses consistent practices in managing performance problems with crew.
2.Manages crew in a manner which maximizes retention.
3.Follows grievance process when crew members bring problems to Co-Manager's attention.
4.Executes plans to reduce crew turnover.
5.Provides consistent crew communication.
6.Provides priorities and task assignments to crew to accomplish store goals.
7.Mentors crewmembers who express interest in leadership positions.
8.Creates/contributes to atmosphere that fosters teamwork and crewmember motivation.
Performance Management
1.Takes appropriate corrective action in response to performance problems of crew.
2.Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
1. Wendy's operating systems and procedures.
2. Wendy's policies and procedures related to job responsibilities.
3. Supervisory practices.
4. Interviewing practices.
5. Crew orientation and training program.
Education
1. College degree or equivalent experience in operations.
Experience
1. 1 year of line operations experience in the restaurant industry.
2. Must be able to perform all restaurant operations positions/functions
Other
1. The Co-Manager job requires standing for long periods of time without a break.
2. The Co-Manager job requires being able to meet the requirements of all subordinate positions.
3. Must possess valid drivers license.
4. Entering and leaving vehicle multiple times
5. Physical inspections of all areas of restaurant
6. Lifting up to 50 lbs
7. Move and inspect all supplies in restaurant
8. Work in hot and cold environments (restaurant, cooler, freezer)
$32k-44k yearly est. Auto-Apply 60d+ ago
Recruiter
Pizza Hut 4.1
Pizza Hut job in Kenner, LA
The Recruiter is responsible for developing and implementing recruitment, talent acquisition, and retention strategies that align with the vision of the Chief Executive Officer (CEO). The Recruiter works directly with the CEO and other restaurant leaders to meet all staffing needs, ensuring we have the right people on the team in the right places. The Recruiter will be expected to work alongside leaders and team members in restaurant operations; in order to develop and maintain a full understanding of the restaurant business.
You will be responsible for hiring, maintaining training reporting, and motivating Restaurant Managers, Shift Managers and Restaurant Teams.
OPERATIONS AND LEADERSHIP
* Conduct New Hire Orientation
* Ensure understanding of policies and procedures
* Enter new employees into systems.
* Mentor team members and model best practices.
* Work with managers to coordinate new hire's first week of onboarding and training.
* Coordinate with managers on progress that the new hire is making.
* Develop onboarding and training process and programs that best fit the various food services roles on property.
* Other duties as assigned.
* Maintain e-learning tracking spreadsheet for all units
MANAGEMENT AND TRAINING
* Plan outreach to diversify and expand recruitment sourcing for positions
* Work with the CEO/Director of Operations to identify needs and proactively source candidates to staff restaurants
* Plan recruiting activities as needed to support recruitment needs
* Plan the interview and selection process, including screening calls, in- person/virtual interviews
* Determine candidates' technical competence, applicable background and skills, and job- fit.
* Partner with Human Resources to prepare pre-employment background and reference checks, create offer letters, and extend offer packages, including negotiation around compensation and job terms and conditions.
* Collaborate with Operations to support candidates through onboarding to ensure completeness.
* Establish relationships with external organizations such as student organizations, high schools, diversity sources etc.
* Lead and manage high volume recruitment of management and non-management associates.
* Work with Above Store Leaders on hiring, training, and retaining staff.
* Provide both in-person and remote training and coaching.
* Manage or participate in assigned special projects, such as enhancing and updating training materials, processes, services, or technology to support recruitment goals.
Requirements
* Strong communication and interpersonal skills
* Ability to use MS office - MS Word, MS Excel, MS Outlook or Google Suite
* Proficient computer skills
* Self-motivated and able to lead human resource initiatives.
* Strong work ethic and ability to work individually and as part of a team.
* Servant leader
* Growth mindset with a desire to pursue excellence.
* Accustomed to fast paced work environments
* Experience with recruiting, talent acquisition, and retention is preferred.
* Able & Willing to work in restaurant operations.
Additional Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$27k-37k yearly est. 53d ago
Repair, Maintenance & Service Technician
Pizza Hut 4.1
Pizza Hut job in Cut Off, LA
KEY RESPONSIBILITIES As a Service Technician, you will deliver exceptional customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment. * Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed
* Consults with the operator to order approved parts if they are not already on the truck
* Installs all parts ordered for the restaurant in a timely and professional manner and in line with company expectations
* Repairs electrical equipment and control circuits, replaces faulty electrical switches and repairs refrigeration equipment
* Complete Preventive Maintenance on HVAC systems (package and split systems) as well as commercial kitchen equipment including refrigerators, ovens, fryers, and, emergency repairs, installations and removals
* Complete in-store training of general manager on proper cleaning and daily maintenance of equipment
* Identify operating challenges that lead to equipment failure in restaurants
* Effectively manages time and resources to control costs, enhance efficiencies, and meet restaurant commitments
* Completes written work orders and inventory checklists
* Maintains a neat and orderly truck, along with accurate part and tool inventory
Requirements
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
* High School Diploma or equivalent HVAC, Refrigeration and HVAC certifications
* Valid Driver's License and an acceptable driving record
* Minimum of 3 years technical experience with repairs to commercial HVAC, Refrigeration, Hot Side and Cold Side Kitchen Equipment, or formal training/military service
* Ability to diagnose and repair commercial refrigeration systems including but not limited to light commercial equipment; package and split HVAC systems
* Willingness and ability to perform On-Call and emergency after-hours duties as needed to ensure service coverage
* Successfully pass post offer pre-employment drug screen and criminal background check in order to comply with Act 34
* Detailed oriented and possess the ability to communicate (written and verbal) with owner/operator
* Self-motivated with the proven ability to prioritize and work within our proven model
* EPA Universal Certification
* CFESA Certification
* Certified to work on Marshall Middleby and Lincoln ovens
Additional Information
BENEFITS OF WORKING AT AHA HUTS
Receive a company service vehicle and fuel card or monthly vehicle allowance
Cell Phone Allowance
Competitive benefits package - Blue Cross Blue Shield of Louisiana Health Insurance
Company provided large/major tools and equipment
Pay Range - $20-$25 per hour
$20-25 hourly 53d ago
Area Coach
Pizza Hut 4.1
Pizza Hut job in Hammond, LA
Deep functional knowledge of operational, financial, people and customer performance metrics, product specifications and management systems. (business acumen, results oriented, service excellence) Strategic business acumen and analytical mindset including strong ability to articulate current and desired future state of business through reporting. (strategic thinking)
Ability to manage multiple objectives, projects, groups or activities, making effective decisions and prioritizing to achieve desired results and meet deadlines. (manages multiple priorities)
Proven ability to drive sales, develop people and maintain high quality and consistently tracks and measures performance and strives for excellence. (business acumen, sales, results oriented)
Demonstrated track record of workplace achievement in the selection, coaching and development of employees from hourly team members through multi-unit managers. (coaches to performance, builds relationships, creates effective team)
Requirements
Bachelor's degree from accredited university or college
Two years multi-unit leadership experience in either a food service or retail environment with full operational responsibilities including new asset development, rebuilds and acquisitions.
Exceptional written and verbal communication skills.
Ability to utilize various technology platforms to measure operational performance.
$49k-69k yearly est. 53d ago
Team Member
Pizza Hut 4.1
Pizza Hut job in Chalmette, LA
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
And you're at least 16 years old - 18 if you want to be a driver.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
Additional Information
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$16k-20k yearly est. 34d ago
Director of Operations
Pizza Hut 4.1
Pizza Hut job in Laplace, LA
A Director of Operations is an energetic restaurant operations leader capable of leading 3 above store leaders towards restaurant operations excellence. As a Director of Operations, you will have the responsibility of overseeing the people, processes, and operations to drive brand excellence in day-to-day operations of all assigned stores. This person must have proven experience to turn around low performing restaurants.
You will be responsible for ensuring the hiring, training of all positions is properly executed. You will directly support above store leaders, plan and set goals while focusing on in-store problem solving and process improvement while holding the Territory Manager, Area Coaches and Restaurant Managers to brand standards.
The Director of Operations (DO) is organized, open minded, self-starter, creative and with an extroverted personality that give direction well and have a track record of consistently exceeding the guests and company expectations. The DO demonstrates a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. The Director of Operations must be a high processing thinker and problem solver.
Operations and Leadership
* Mentors each above store leader in the market and ensuring customer satisfaction
* Ensure above store and store level leaders work the designated schedule that prioritizes the business during peak hours
* Monitors Mc Lane orders and provides necessary training ensure forecasting and bill to processes are applied
* Delivers RCP (Restaurant Controllable Profit) and meet targeted flow-thru/EBITDA in each restaurant
* Analyzing reports to identify opportunities of growth
* Top-line orientation through operational focus, and correct operational procedures by the brand standards
* Increase sales over the previous year for each assigned unit
* Executing the highest FSCC and HQSC standards, local health & safety codes to ensure compliance
* Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with Area Coaches to resolve issues and implement preventive maintenance checklist & processes based upon sales volume
* Works a customer based 50 hour plus work week; reports directly to the Chief Executive Officer
* Operates well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks
* Communicates effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business
* Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents to above store and store level leaders
* Has a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve.
* Excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills.
* Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs.
* Monitors COGS (Cost of Goods Sold) by mandating Area Coaches actively engage in daily inventory counts
* Develops an action plan to address stores with B2B over 7%
* Develops an action plan to address all restaurant speed concerns to meet brand standards
* Develops an action plan to address delivery driver and staffing needs
* Develops an action plan to address stores with COGS above 28%
* Plans, establishes, and maintains a sound and effective restaurant management organization capable of achieving or exceeding the desired sales, profitability, and customer satisfaction goals
* Motivates restaurant management team to improve customer satisfaction, increase revenue and profits, and for optimum restaurant performance
Management and Training
* Director of Operations supports the above store leaders by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels.
* Hires, develops, and promotes a strong staffing bench/surplus by consistently preparing Area Coaches and General Managers.
* Ensures internal promotions and external hiring processes are executed at the Area Coach and restaurant level.
* Takes personal accountability in developing Area Coaches and General Managers to ensure proper training and development is received prior to promotion.
* Foster active development of talent and results by continuously ranking and upgrading talent.
* Holds Area Coaches accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone.
* Ensure execution of the selection and training processes, through Hiring Zone and completion of Learning Zone courses in their restaurants and to hire and train and model behaviors that develop talent to achieve bench and staffing targets.
* Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region. Builds a culture of recognition by celebrating successes of our teams.
* Involved in new employee orientation and monitoring training processes to ensure quality training
* Ensures all Restaurant Managers are Gold Seal certified
* Ensures Area Coaches and Restaurant Managers are using progressive discipline and proper documentation to address underperforming staff
* Trains and enforces Area Coaches conducting daily cash audits and addressing concerns specified by the daily recaps to control loss prevention
* Creates and proposes (to CEO) monthly contest to promote competition focused on driving company goals and targets
* Completes all administrative duties in a timely manner that meets deadlines and follows instructions
* Possess interpersonal skills that will allow the effective candidate to manage, coach, develop and motivate current managers.
* Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensures assigned area achieves financial commitments and guest satisfaction standards.
* Provide strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security, marketing and GM development.
* Ensure direct reports perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compliance with local, state and federal laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts.
* Ensure direct reports perform all necessary administrative and accounting duties promptly and accurately. Monitors capital expenditures within each restaurant and for the assigned area.
* Analyze systems and procedures for continual improvement. Provides strategic direction for sales, operations and promotions.
Requirements
Proven experience managing multiple above store leaders to meet restaurant standards and targets
* Good communication skills and strong interpersonal and conflict resolution skills
* Proficient business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
* Must be able to analyze a general ledger document
* Must be able to put together weekly rack and stack based upon prior week's profitability data, i.e. labor %, COGS%, allowances %, etc.
* Must be able to analyze P&L profitability and create reports for the field that highlights results for period end P&Ls.
* Must able to analyze sales and transaction trends to develop local store marketing strategy, driving a consistent message.
* Must be able to implement AHA Hut's overall vision without fail.
* Must be able to create bonus programs that motivate team members to implement AHA Hut's vision
* Must be able to create and implement a successful delivery driver program that includes hiring of driving and retaining of drivers to drive delivery sales and meet speed standards according to the brand standards.
* Must be able to use EXCEL
* Must have 10 years experience at multi-unit level
Additional Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$57k-105k yearly est. 38d ago
Territory Restaurant Operations Specialist
Pizza Hut 4.1
Pizza Hut job in Luling, LA
AHA Huts Territory Restaurant Operations Specialist Job Description AHA Huts is a 15 unit Pizza Hut franchise located New Orleans, Louisiana. The position is located in the Greater New Orleans area. A Territory Restaurant Operations Specialist is an energetic restaurant operations leader capable of leading 3 Area Coaches towards restaurant operations excellence. Each Area Coach is responsible for 4-5 restaurants. As a Territory Restaurant Operations Specialist, you will have the responsibility of overseeing the people, processes, and operations to drive excellence in day-to-day operations in your assigned stores (approximately 15 stores). This person must have proven experience to turn around low performing restaurants.
You will be responsible for the hiring, training and motivating of Area Coaches, Restaurant Managers, Shift Managers and Restaurant Teams. You will directly support Area Coaches, plan and set goals while focusing on in-store problem solving and process improvement while holding Area Coaches and Restaurant Managers to brand standards.
Territory Restaurant Operations Specialist are organized, open minded, self starters, creative and with an extroverted personality that give direction well and have a track record of consistently exceeding the guests expectations. They demonstrate a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. Territory Restaurant Operations Specialist must be high processing thinkers and problem solvers.
Operations and Leadership
* Mentors each Area Coach and Manager in the market and ensuring customer satisfaction
* Ensure Area Coaches and Managers work the designated schedule that prioritizes the business during peak hours
* Trains and monitors Mc Lane orders to ensure forecasting and bill to processes are applied
* Delivers RCP (Restaurant Controllable Profit) and meet targeted flow-thru in each restaurant
* Analyzing reports to identify opportunities of growth
* Top-line orientation through operational focus, and correct operational procedures
* Increase sales over the previous year for each assigned unit
* Executing the highest FSCC and HQSC standards, local health & safety codes to ensure compliance
* Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with Area Coaches to resolve issues and implement preventive maintenance checklist & processes
* Works a customer based 50 hour plus work week; reports directly to the Chief Executive Officer.
* Operates well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks.
* Communicates effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business.
* Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents to Area Coaches and Managers
* Has a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve; excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills.
* Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs.
* Monitors COGS by mandating Area Coaches actively engage in daily inventory counts
* Develops an action plan to address stores with B2B over 7%
* Develops an action plan to address all restaurant speed concerns to meet brand standards
* Develops an action plan to address delivery driver and staffing needs
Management and Training
* Territory Restaurant Operations Specialist support the Area Coaches by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels.
* Hires, develops, and promotes a strong staffing bench/surplus by consistently preparing Area Coaches and General Managers.
* Ensures internal promotions and external hiring processes are executed at the Area Coach and restaurant level.
* Takes personal accountability in developing Area Coaches and General Managers to ensure proper training and development is received prior to promotion.
* Foster active development of talent and results by continuously ranking and upgrading talent.
* Holds Area Coaches accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone.
* Ensure execution of the selection and training processes, through Hiring Zone and completion of Learning Zone courses in their restaurants and to hire and train and model behaviors that develop talent to achieve bench and staffing targets.
* Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region. Builds a culture of recognition by celebrating successes of our teams.
* Involved in new employee orientation and monitoring training processes to ensure quality training
* Ensures all Restaurant Managers are Gold Seal certified
* Ensures Area Coaches and Restaurant Managers are using progressive discipline and proper documentation to address underperforming staff
* Trains and enforces Area Coaches conducting daily cash audits and addressing concerns specified by the daily recaps to control loss prevention
* Creates and proposes (to CEO) monthly contest to promote competition focused on driving company goals and targets
Mandatory Qualifications:
* Proven experience managing multiple Area Coaches to meet restaurant standards and targets
* Good communication skills and strong interpersonal and conflict resolution skills
* Basic business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
Benefits: Attractive benefits package offered
Apply at jobs.pizzahut.com - City: Enter Baton Rouge
Requirements
* Proven experience managing multiple Area Coaches to meet restaurant standards and targets
* Good communication skills and strong interpersonal and conflict resolution skills
* Basic business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
Additional Information
Salary: $80,000 plus $100 phone stipend, $600 or company car stipend, computer, gas card, Health and PTO benefits
$24k-34k yearly est. 34d ago
Manager Trainee
McDonald's 4.4
Gramercy, LA job
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.
Additional Info:
Along with competitive pay, a Department Manager at a McDonald's Franchisee store is eligible for incredible benefits including:
* up to 14 days paid vacation
* Education through Archways to Opportunity including opportunities to earn, college tuition assistance and English classes as a second language is available
* Medical, dental and vision coverage available
* Pre-tax flexible spending accounts
* Short- and Long-Term Disability, life and accident insurance available
* Paid Leaves of Absence
* Employee Resource Connection
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
$29k-38k yearly est. 60d+ ago
Customer Service
Pizza Hut 4.1
Pizza Hut job in Destrehan, LA
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Additional Information
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$19k-24k yearly est. 38d ago
Customer Service
Pizza Hut 4.1
Pizza Hut job in Cut Off, LA
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Additional Information
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$20k-25k yearly est. 53d ago
Repair, Maintenance & Service Technician
Pizza Hut 4.1
Pizza Hut job in Laplace, LA
KEY RESPONSIBILITIES As a Service Technician, you will deliver exceptional customer service in the field in order to troubleshoot, diagnose, and repair commercial cooking, refrigeration, and/or HVAC equipment. * Defines service problems, collects data, establishes facts, and draws valid conclusions about the work needing to be performed
* Consults with the operator to order approved parts if they are not already on the truck
* Installs all parts ordered for the restaurant in a timely and professional manner and in line with company expectations
* Repairs electrical equipment and control circuits, replaces faulty electrical switches and repairs refrigeration equipment
* Complete Preventive Maintenance on HVAC systems (package and split systems) as well as commercial kitchen equipment including refrigerators, ovens, fryers, and, emergency repairs, installations and removals
* Complete in-store training of general manager on proper cleaning and daily maintenance of equipment
* Identify operating challenges that lead to equipment failure in restaurants
* Effectively manages time and resources to control costs, enhance efficiencies, and meet restaurant commitments
* Completes written work orders and inventory checklists
* Maintains a neat and orderly truck, along with accurate part and tool inventory
Requirements
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
* High School Diploma or equivalent HVAC, Refrigeration and HVAC certifications
* Valid Driver's License and an acceptable driving record
* Minimum of 3 years technical experience with repairs to commercial HVAC, Refrigeration, Hot Side and Cold Side Kitchen Equipment, or formal training/military service
* Ability to diagnose and repair commercial refrigeration systems including but not limited to light commercial equipment; package and split HVAC systems
* Willingness and ability to perform On-Call and emergency after-hours duties as needed to ensure service coverage
* Successfully pass post offer pre-employment drug screen and criminal background check in order to comply with Act 34
* Detailed oriented and possess the ability to communicate (written and verbal) with owner/operator
* Self-motivated with the proven ability to prioritize and work within our proven model
* EPA Universal Certification
* CFESA Certification
* Certified to work on Marshall Middleby and Lincoln ovens
Additional Information
BENEFITS OF WORKING AT AHA HUTS
Receive a company service vehicle and fuel card or monthly vehicle allowance
Cell Phone Allowance
Competitive benefits package - Blue Cross Blue Shield of Louisiana Health Insurance
Company provided large/major tools and equipment
Pay Range - $20-$25 per hour
$20-25 hourly 53d ago
Area Coach
Pizza Hut 4.1
Pizza Hut job in Kenner, LA
AHA Huts is a 16 unit Pizza Hut franchise located in New Orleans, Louisiana. The position is located in the Greater New Orleans area. An Area Coach is an energetic restaurant operations leader capable of leading and directing the growth of 3-5 restaurants.
As an Area Coach, you will have the responsibility of overseeing the people, processes, and operations to drive excellence in day-to-day operations in your assigned stores. You will be the trainer, coach, recognize and motivate Restaurant Managers, Shift Managers and Restaurant Teams. You will support managers, plan and set goals while focusing on in-store problem solving/process improvement and set standards.
Area Coaches are organized, open minded, self starters, creative and with an extroverted personality that give direction well and have a track record of consistently exceeding the guests expectations. They demonstrate a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently.
Operations and Leadership
* Mentor each manager in the market and ensuring customer satisfaction
* Deliver RCP (Restaurant Controllable Profit) and meet targeted flow-thru in each restaurant
* Analyzing reports to identify opportunities
* Top-line orientation through operational focus, and correct operational procedures
* Increase sales over the previous year for each assigned unit
* Executing the highest FSCC and HQSC standards, local health & safety codes, & company safety & security policy
* Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with RGM's to resolve issues
* Area Coaches work a customer based 50 hour plus work week; reports directly to the Territory Manager.
* Operate well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks.
* Area Coaches communicate effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business.
* Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents.
* Area Coaches have a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve; excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills.
* Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs.
Management and Training
* Area Coaches support the RGM by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels.
* Hires, develops, and promotes a strong bench by consistently preparing Shift and General Managers.
* Ensures internal promotions and external hiring processes are executed at the area and restaurant level.
* Takes personal accountability in developing Shift Managers to ensure proper training and development is received prior to promotion.
* Foster active development of talent and results by continuously ranking and upgrading talent.
* Holds RGMs accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone.
* Ensure execution of the selection and training processes, through Hiring Zone and Learning Zone in their restaurants and to hire and train and role model behaviors that develop talent to achieve bench and staffing targets.
* Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region. Builds a culture of recognition by celebrating successes of our teams.
* Involved in new employee orientation and monitoring training processes to ensure quality training
Ideal Qualifications:
* Good communication skills and strong interpersonal and conflict resolution skills
* Basic business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* High School Diploma; College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
Salary: $60,000 annually
Benefits: Attractive benefits package offered including transportation and phone stipend
Requirements
An Area Coach is an energetic restaurant operations leader capable of leading and directing the growth of 3-5 restaurants. Area Coaches are organized, open minded, self starters, creative and with an extroverted personality that give direction well and have a track record of consistently exceeding the guests expectations. They demonstrate a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. Restaurant Leadership Experience Required.
Attach Resume
Additional Information
$60,000 Salary
$600 Car Stipend, $100 Phone Stipend, Health and PTO offered
$60k yearly 53d ago
Director of Operations
Pizza Hut 4.1
Pizza Hut job in Destrehan, LA
A Director of Operations is an energetic restaurant operations leader capable of leading 3 above store leaders towards restaurant operations excellence. As a Director of Operations, you will have the responsibility of overseeing the people, processes, and operations to drive brand excellence in day-to-day operations of all assigned stores. This person must have proven experience to turn around low performing restaurants.
You will be responsible for ensuring the hiring, training of all positions is properly executed. You will directly support above store leaders, plan and set goals while focusing on in-store problem solving and process improvement while holding the Territory Manager, Area Coaches and Restaurant Managers to brand standards.
The Director of Operations (DO) is organized, open minded, self-starter, creative and with an extroverted personality that give direction well and have a track record of consistently exceeding the guests and company expectations. The DO demonstrates a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. The Director of Operations must be a high processing thinker and problem solver.
Operations and Leadership
* Mentors each above store leader in the market and ensuring customer satisfaction
* Ensure above store and store level leaders work the designated schedule that prioritizes the business during peak hours
* Monitors Mc Lane orders and provides necessary training ensure forecasting and bill to processes are applied
* Delivers RCP (Restaurant Controllable Profit) and meet targeted flow-thru/EBITDA in each restaurant
* Analyzing reports to identify opportunities of growth
* Top-line orientation through operational focus, and correct operational procedures by the brand standards
* Increase sales over the previous year for each assigned unit
* Executing the highest FSCC and HQSC standards, local health & safety codes to ensure compliance
* Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with Area Coaches to resolve issues and implement preventive maintenance checklist & processes based upon sales volume
* Works a customer based 50 hour plus work week; reports directly to the Chief Executive Officer
* Operates well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks
* Communicates effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business
* Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents to above store and store level leaders
* Has a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve.
* Excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills.
* Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs.
* Monitors COGS (Cost of Goods Sold) by mandating Area Coaches actively engage in daily inventory counts
* Develops an action plan to address stores with B2B over 7%
* Develops an action plan to address all restaurant speed concerns to meet brand standards
* Develops an action plan to address delivery driver and staffing needs
* Develops an action plan to address stores with COGS above 28%
* Plans, establishes, and maintains a sound and effective restaurant management organization capable of achieving or exceeding the desired sales, profitability, and customer satisfaction goals
* Motivates restaurant management team to improve customer satisfaction, increase revenue and profits, and for optimum restaurant performance
Management and Training
* Director of Operations supports the above store leaders by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels.
* Hires, develops, and promotes a strong staffing bench/surplus by consistently preparing Area Coaches and General Managers.
* Ensures internal promotions and external hiring processes are executed at the Area Coach and restaurant level.
* Takes personal accountability in developing Area Coaches and General Managers to ensure proper training and development is received prior to promotion.
* Foster active development of talent and results by continuously ranking and upgrading talent.
* Holds Area Coaches accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone.
* Ensure execution of the selection and training processes, through Hiring Zone and completion of Learning Zone courses in their restaurants and to hire and train and model behaviors that develop talent to achieve bench and staffing targets.
* Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region. Builds a culture of recognition by celebrating successes of our teams.
* Involved in new employee orientation and monitoring training processes to ensure quality training
* Ensures all Restaurant Managers are Gold Seal certified
* Ensures Area Coaches and Restaurant Managers are using progressive discipline and proper documentation to address underperforming staff
* Trains and enforces Area Coaches conducting daily cash audits and addressing concerns specified by the daily recaps to control loss prevention
* Creates and proposes (to CEO) monthly contest to promote competition focused on driving company goals and targets
* Completes all administrative duties in a timely manner that meets deadlines and follows instructions
* Possess interpersonal skills that will allow the effective candidate to manage, coach, develop and motivate current managers.
* Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensures assigned area achieves financial commitments and guest satisfaction standards.
* Provide strategic and tactical guidance to develop restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security, marketing and GM development.
* Ensure direct reports perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compliance with local, state and federal laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts.
* Ensure direct reports perform all necessary administrative and accounting duties promptly and accurately. Monitors capital expenditures within each restaurant and for the assigned area.
* Analyze systems and procedures for continual improvement. Provides strategic direction for sales, operations and promotions.
Requirements
Proven experience managing multiple above store leaders to meet restaurant standards and targets
* Good communication skills and strong interpersonal and conflict resolution skills
* Proficient business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
* Must be able to analyze a general ledger document
* Must be able to put together weekly rack and stack based upon prior week's profitability data, i.e. labor %, COGS%, allowances %, etc.
* Must be able to analyze P&L profitability and create reports for the field that highlights results for period end P&Ls.
* Must able to analyze sales and transaction trends to develop local store marketing strategy, driving a consistent message.
* Must be able to implement AHA Hut's overall vision without fail.
* Must be able to create bonus programs that motivate team members to implement AHA Hut's vision
* Must be able to create and implement a successful delivery driver program that includes hiring of driving and retaining of drivers to drive delivery sales and meet speed standards according to the brand standards.
* Must be able to use EXCEL
* Must have 10 years experience at multi-unit level
Additional Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$57k-105k yearly est. 34d ago
Recruiter
Pizza Hut 4.1
Pizza Hut job in Cut Off, LA
The Recruiter is responsible for developing and implementing recruitment, talent acquisition, and retention strategies that align with the vision of the Chief Executive Officer (CEO). The Recruiter works directly with the CEO and other restaurant leaders to meet all staffing needs, ensuring we have the right people on the team in the right places. The Recruiter will be expected to work alongside leaders and team members in restaurant operations; in order to develop and maintain a full understanding of the restaurant business.
You will be responsible for hiring, maintaining training reporting, and motivating Restaurant Managers, Shift Managers and Restaurant Teams.
OPERATIONS AND LEADERSHIP
* Conduct New Hire Orientation
* Ensure understanding of policies and procedures
* Enter new employees into systems.
* Mentor team members and model best practices.
* Work with managers to coordinate new hire's first week of onboarding and training.
* Coordinate with managers on progress that the new hire is making.
* Develop onboarding and training process and programs that best fit the various food services roles on property.
* Other duties as assigned.
* Maintain e-learning tracking spreadsheet for all units
MANAGEMENT AND TRAINING
* Plan outreach to diversify and expand recruitment sourcing for positions
* Work with the CEO/Director of Operations to identify needs and proactively source candidates to staff restaurants
* Plan recruiting activities as needed to support recruitment needs
* Plan the interview and selection process, including screening calls, in- person/virtual interviews
* Determine candidates' technical competence, applicable background and skills, and job- fit.
* Partner with Human Resources to prepare pre-employment background and reference checks, create offer letters, and extend offer packages, including negotiation around compensation and job terms and conditions.
* Collaborate with Operations to support candidates through onboarding to ensure completeness.
* Establish relationships with external organizations such as student organizations, high schools, diversity sources etc.
* Lead and manage high volume recruitment of management and non-management associates.
* Work with Above Store Leaders on hiring, training, and retaining staff.
* Provide both in-person and remote training and coaching.
* Manage or participate in assigned special projects, such as enhancing and updating training materials, processes, services, or technology to support recruitment goals.
Requirements
* Strong communication and interpersonal skills
* Ability to use MS office - MS Word, MS Excel, MS Outlook or Google Suite
* Proficient computer skills
* Self-motivated and able to lead human resource initiatives.
* Strong work ethic and ability to work individually and as part of a team.
* Servant leader
* Growth mindset with a desire to pursue excellence.
* Accustomed to fast paced work environments
* Experience with recruiting, talent acquisition, and retention is preferred.
* Able & Willing to work in restaurant operations.
Additional Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$27k-37k yearly est. 37d ago
Co Manager
Wendy's 4.3
Bay Saint Louis, MS job
Why Wendy's The Co Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to Identify 5 Star Talent and how to put the right people in the right places at the right time through effective scheduling. With support of the General Manager or District Manager, the Restaurant Manager will manage the daily operations and staff of the restaurant. The Restaurant Manager position is a support and development position directly below the General Manager. The key team member in this position supports the restaurant Driving Sales and Profits, Staffing, Hiring and Training of team members, Running a Great Restaurant with Excellent Food Quality, Service and Cleanliness, Driving Teamwork and Completing Administrative tasks as required of the position.
What you can expect
The Co Manager position provides the following benefits: Comprehensive Health Plan, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, 401k and Bonus Plan.
What we expect from you
* College Degree or equivalent experience in restaurant operations
* At least 1 year of line operations experience in the restaurant industry
* Must be able to perform all restaurant operations positions / functions
* Must possess a valid Driver's License in good standing
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
$30k-41k yearly est. 60d+ ago
Food Champion
Taco Bell 4.2
Pearl River, LA job
PEARL RIVER, LA The Taco Bell Food Champion plays and important role in producing tasty food in a quick and efficient manner. YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. Your role as a Food Champion is to feed people's lives with Más. You'll feed customers with great tasting food and provide great service so our customers keep coming back! You're a representation of the brand in everything you do.
This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment.
A successful candidate will have a clean and tidy appearance, good work habits and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed!
Food Champion Responsibilities:
* On the Line
* Prepare food ingredients
* Assemble food orders and check to make sure orders are correct
* Package products
* Maintain a clean, safe work environment
* Be knowledgeable about Menu Items and Promotions
* Training
$26k-32k yearly est. 42d ago
Territory Restaurant Operations Specialist
Pizza Hut 4.1
Pizza Hut job in Cut Off, LA
AHA Huts Territory Restaurant Operations Specialist Job Description AHA Huts is a 15 unit Pizza Hut franchise located New Orleans, Louisiana. The position is located in the Greater New Orleans area. A Territory Restaurant Operations Specialist is an energetic restaurant operations leader capable of leading 3 Area Coaches towards restaurant operations excellence. Each Area Coach is responsible for 4-5 restaurants. As a Territory Restaurant Operations Specialist, you will have the responsibility of overseeing the people, processes, and operations to drive excellence in day-to-day operations in your assigned stores (approximately 15 stores). This person must have proven experience to turn around low performing restaurants.
You will be responsible for the hiring, training and motivating of Area Coaches, Restaurant Managers, Shift Managers and Restaurant Teams. You will directly support Area Coaches, plan and set goals while focusing on in-store problem solving and process improvement while holding Area Coaches and Restaurant Managers to brand standards.
Territory Restaurant Operations Specialist are organized, open minded, self starters, creative and with an extroverted personality that give direction well and have a track record of consistently exceeding the guests expectations. They demonstrate a growth mindset that can seize every new opportunity to get the job done more effectively and efficiently. Territory Restaurant Operations Specialist must be high processing thinkers and problem solvers.
Operations and Leadership
* Mentors each Area Coach and Manager in the market and ensuring customer satisfaction
* Ensure Area Coaches and Managers work the designated schedule that prioritizes the business during peak hours
* Trains and monitors Mc Lane orders to ensure forecasting and bill to processes are applied
* Delivers RCP (Restaurant Controllable Profit) and meet targeted flow-thru in each restaurant
* Analyzing reports to identify opportunities of growth
* Top-line orientation through operational focus, and correct operational procedures
* Increase sales over the previous year for each assigned unit
* Executing the highest FSCC and HQSC standards, local health & safety codes to ensure compliance
* Takes ownership, identifies, and determines R&M (Repairs & Maintenance) issues and works with Area Coaches to resolve issues and implement preventive maintenance checklist & processes
* Works a customer based 50 hour plus work week; reports directly to the Chief Executive Officer.
* Operates well in a hands-on working environment; contribute to maximizing P&L management, cash control/security procedures, maintaining inventory, manage labor, review financial reports, and demonstrates a sense of urgency in taking appropriate action; multitask and quickly prioritize tasks.
* Communicates effectively to each level of our organization to provide timely verbal and written feedback to protect and grow our business.
* Conducts effective and consistent visits using period and weekly calendars and provides verbal and written feedback documents to Area Coaches and Managers
* Has a working knowledge of local store marketing techniques and sales building; high level of integrity and business ethics; the ability to recruit and develop people who will move the organization forward; strong analytical skills to assess situations, determine root cause, initiate a plan of action, and follow through to resolve; excellent communication and delegating skills; strategic goal-setting skills, the ability to make tough decisions in a fast-paced work environment; and strong collaborative and team-building skills.
* Demonstrates knowledge and understanding of our competitors' current activities and the ability to anticipate trends and effectively manages emerging business needs.
* Monitors COGS by mandating Area Coaches actively engage in daily inventory counts
* Develops an action plan to address stores with B2B over 7%
* Develops an action plan to address all restaurant speed concerns to meet brand standards
* Develops an action plan to address delivery driver and staffing needs
Management and Training
* Territory Restaurant Operations Specialist support the Area Coaches by encouraging their management teams to improve performance and capability through continuously upgrading and developing high level talent across all levels.
* Hires, develops, and promotes a strong staffing bench/surplus by consistently preparing Area Coaches and General Managers.
* Ensures internal promotions and external hiring processes are executed at the Area Coach and restaurant level.
* Takes personal accountability in developing Area Coaches and General Managers to ensure proper training and development is received prior to promotion.
* Foster active development of talent and results by continuously ranking and upgrading talent.
* Holds Area Coaches accountable for being 100% staffed at all levels - Team Members, Shift Managers and RGMs who demonstrate celebrity treatment to everyone.
* Ensure execution of the selection and training processes, through Hiring Zone and completion of Learning Zone courses in their restaurants and to hire and train and model behaviors that develop talent to achieve bench and staffing targets.
* Collaborates with all other leaders in the Region to build know how, share best practices and resources to support the Region. Builds a culture of recognition by celebrating successes of our teams.
* Involved in new employee orientation and monitoring training processes to ensure quality training
* Ensures all Restaurant Managers are Gold Seal certified
* Ensures Area Coaches and Restaurant Managers are using progressive discipline and proper documentation to address underperforming staff
* Trains and enforces Area Coaches conducting daily cash audits and addressing concerns specified by the daily recaps to control loss prevention
* Creates and proposes (to CEO) monthly contest to promote competition focused on driving company goals and targets
Mandatory Qualifications:
* Proven experience managing multiple Area Coaches to meet restaurant standards and targets
* Good communication skills and strong interpersonal and conflict resolution skills
* Basic business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
Benefits: Attractive benefits package offered
Apply at jobs.pizzahut.com - City: Enter Baton Rouge
Requirements
* Proven experience managing multiple Area Coaches to meet restaurant standards and targets
* Good communication skills and strong interpersonal and conflict resolution skills
* Basic business math and accounting skills
* Can make strong analytical decisions
* Proficient computer literacy
* College or University Degree Preferred
* Three to five years of successful high sales volume
* Operational management experience in the Quick Service Restaurant industry
* Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees
* Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
* Operates with integrity and confidentiality
Additional Information
Salary: $80,000 plus $100 phone stipend, $600 or company car stipend, computer, gas card, Health and PTO benefits