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Employee reviews

3.43/5

Out of 54 Pizza Hut reviews, 50% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 54 ratings

Overall rating
3.4
Salary and benefits
2.7
Diversity and inclusion
3.6
Career opportunities
2.9
Management
2.9
Work environment
3.4
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Pizza Hut reviews

Employee reviews
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A reddit user wrote a review on Nov 2017
To whoever left a comment then deleted it : Dough is sent as frozen disks delivered in a box, we seperate them in individual pans before they thaw. Theyre not stuck together because when frozen, theyre basically frisbees. We cook on a conveyor belt for 7 minutes. If you ask for it well-done, we open the oven on the side and put it again for half the oven rotation through (roughly 3 minutes). So when people say we over or under cooked their pizza, its laughable. Because every pizza in every store across the country bakes at the same time and temperature and it doesnt get taken out too early or late. People like to complain about nitpicky stuff, its bothersome. If you think your pizza is doughy, you might have gotten too many toppings and it was hard to cook through, or you asked for extra sauce and didnt realize it made it all wetter feeling. Or youre just a whiny little *** who should be grateful you have money for food at all and youre not subjected to eating bugs off the ground. Sorry for the rant. I never get to bicker about work...

If there are a lot of toppings, why not cook it for longer? The onus of that correction is on the cook, not the customer

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A reddit user wrote a review on Nov 2017
admit it, when I make an order to pick up later... you make it early just to get it done with and let it sit in the warming cabinet for hours? ADMIT IT!

Former Hut worker here. If you place a future order to pick up later, the system stores that order until 15 minutes before. It then pops up on the kitchen system to make. Assuming an average worker will take 3 minutes to make the pizza, and the cook time is around 7 minutes, your pizza will sit in the warmer for 5 minutes. That is, if you are on time. If you can make it in about 5 minutes before scheduled pickup, you will usually catch it as it is being boxed up. Not always, though, especially late night. Sometimes, cleaning the store for close will come before making your pizza.

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A reddit user wrote a review on Jul 2016
Ive noticed that whenever I would choose to sit in the store to order/eat my pizza, the service was horrid. What could be an explanation for this? Do you guys get any sort of customer service training?

It depends on the employee's job. Generally, everyone does, but like servers, because they interact with customers more, have more intensive customer service training. Really, it just depends on the store and the management because in all reality, we all get the same training vids from corporate. So, there's no excuse for someone to be ***. I mean, I hate my job, but I try to give the best experience for people because THAT IS my job. I honestly don't have a great explanation because I try not to judge others. Have you tried to file a complaint?

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4.0
A zippia user wrote a review on Jul 2018
Pros of working at Pizza Hut

It's okay, just what you expect as a job. Managers vary so it might not be the same experience as me. It's all relative. I think that pizza hut has a big reputation for it's food. Customer service is satisfactory. I think the best thing is the delivery and the phone service.

Cons of working at Pizza Hut

Rather tedious routine. Mundane tasks, serving, and answering phone. I think entering data into the register and computer is boring but it is okay as I can talk to people. It's good to work as a team. I don't like when there are employees slacking off.

Pizza Hut benefits

Pizza leftovers, discounts, employee benefits. It's great to be able to bring home some leftovers. I think that the discount is reasonable and I can order anything off the menu for a fraction of the price. It's nice to have holiday too

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A reddit user wrote a review on Jul 2016
How long have you worked at Pizza Hut? Also, what are the best perks you get from the job?

I've work at Pizza Hut for about six months, but I had family in management before and helped them out a lot with the restaurant. Best perks? ~*discount wiiiiiiiiiings*~ Also, I suppose a perk is the "points" you get as an employee. Every month if your store is "gold star" you get points to your account, like arcade tickets, and you can cash them in for a variety of (pretty lame) prizes like Pizza Hut cups, jackets, backpacks, etc. I think the biggest prize on the list in like a paid day off, but you have to work for like a year to even achieve that.

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1.0
A zippia user wrote a review on Aug 2024
Pros of working at Pizza Hut

The bar is low af

Cons of working at Pizza Hut

Pay and everything else

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3.0
A zippia user wrote a review on Jul 2024
Pros of working at Pizza Hut

Good money daily for drivers

Cons of working at Pizza Hut

Lots of walking flights of stairs

Pizza Hut benefits

Discounted food and drinks

What do you like best about Pizza Hut's CEO and the leadership team?

Made sure to have a competition or rally for the employees

How would you improve Pizza Hut's culture?

Make sure everyone has a nice uniform they want to put on everything they go to work

How did you prepare for the Pizza Hut interview?

Being myself and I researched the position I wanted

How does your compensation at Pizza Hut compare to the industry average?

In my experience Pizza Hut was a fast paced and fast money kind of job

What's the diversity at Pizza Hut like?

The representation at Pizza Hut is actually very good and diverse

What brings you the most joy at Pizza Hut?

When people who really need the food finally receive the correct order after having to go through a long process and seeing the joy of them getting the box

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1.0
A zippia user wrote a review on Mar 2024
Pros of working at Pizza Hut

I get a paycheck

Cons of working at Pizza Hut

Hostile work environment, do the right thing and you are punished, with no anything. Favoritism, Retaliation, and more

Pizza Hut benefits

I get a paycheck

How did you prepare for the Pizza Hut interview?

Mine was by unplanned as I was asking for directions. And we were talking and I had worked for Pizza Hut when Frank and Dan owned it, (Rage)

What's the diversity at Pizza Hut like?

Just depends on where you are honestly.

What brings you the most joy at Pizza Hut?

Nothing now.i don't know how to explain. At one time I loved my job.

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2.0
A zippia user wrote a review on Dec 2023
Pros of working at Pizza Hut

working with friends

Cons of working at Pizza Hut

the amount of task i was required to do for the amount pay i was receiving

Pizza Hut benefits

free personal pans

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5.0
A zippia user wrote a review on Nov 2023
Pros of working at Pizza Hut

I like the environment created by the employees and management

Cons of working at Pizza Hut

I am not getting enough hours to pay my bills

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2.0
A zippia user wrote a review on Aug 2023
Pros of working at Pizza Hut

All my employees and customers became my family. So almost everyday my family continued to grow.

Cons of working at Pizza Hut

Hours. The lack of support, communication and presence of area managers

Pizza Hut benefits

Free pizza

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1.0
A zippia user wrote a review on Jul 2023
Pros of working at Pizza Hut

It paid money.

Cons of working at Pizza Hut

Toxic work environment, low pay, no work-life balance, and management played heavy favorites.

Pizza Hut benefits

None.

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4.0
A zippia user wrote a review on May 2023
Pros of working at Pizza Hut

I like the work environment. I also love the customer service that some of the workers have. I love the way the coworkers try to help out in times of need.

Cons of working at Pizza Hut

The arguments the attitudes some days. The overall time of service due to lack of fundamental reading.

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3.0
A zippia user wrote a review on Mar 2023
Pros of working at Pizza Hut

I enjoyed being able to help customers and communicate with all kinds of people everyday.

Cons of working at Pizza Hut

The management is terrible, I have witnessed tons of unethical behaviors.

Pizza Hut benefits

Getting tips from customers when I do a good job.

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5.0
A zippia user wrote a review on Aug 2022
Pros of working at Pizza Hut

coworkers, work environment and management.

Cons of working at Pizza Hut

hourly pay.

Pizza Hut benefits

the tips customers would leave.

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5.0
A zippia user wrote a review on Sep 2021
Pros of working at Pizza Hut

everyone was fun to work with and very flexible with shifts

Cons of working at Pizza Hut

cutting onions

Pizza Hut benefits

the discount

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3.0
A zippia user wrote a review on Sep 2021
Pros of working at Pizza Hut

My team they are great

Cons of working at Pizza Hut

the pay and them not caring about employees

Pizza Hut benefits

Good health benefits

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2.0
A zippia user wrote a review on Aug 2021
Pros of working at Pizza Hut

Making pizza’s being a team player

Cons of working at Pizza Hut

Theirs no team players everyone does their own thing, I usually have to do almost everything for them.

Pizza Hut benefits

Don’t really have one

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Pizza Hut

Working around alot of different people.Be my own boss.Working on my own schedule.

Cons of working at Pizza Hut

There is nothing that I didn't like working there at all.

Pizza Hut benefits

My favorite benefit working there was all the extra money I made from just being me and talking to people.Giving them their food exactly how that ordered in a timely manner.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Pizza Hut

It was flexible and good for an entry level job.

Cons of working at Pizza Hut

It isnt necessarily something I want to do long term

Pizza Hut benefits

Flexible schedule

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5.0
A zippia user wrote a review on Apr 2021
Pros of working at Pizza Hut

The enviroment

Pizza Hut benefits

50% off meal discount that you could use for urself or let a family member use it

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Pizza Hut

the people and working with people

Cons of working at Pizza Hut

no benefits and does not pay well

Pizza Hut benefits

being able to interact with people

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2.0
A zippia user wrote a review on Mar 2021
Pros of working at Pizza Hut

The food is good, somethings are really underrated like the fries are crazy nice!

Cons of working at Pizza Hut

The fact that people to tip drivers at all

Pizza Hut benefits

Non actually, I’m late on one car payment this month and I’m trying to make enough....it’s just not paying well at all...

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Pizza Hut

Friendly work environment

Cons of working at Pizza Hut

Not enough hours +bi-weekly pay schedule

Pizza Hut benefits

Food discounts

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2.0
A zippia user wrote a review on Dec 2020
Pros of working at Pizza Hut

Good hours

Cons of working at Pizza Hut

A lot of unreliable people

Pizza Hut benefits

we got free food and could leave on breaks

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Pizza Hut

I was A manager and loved my staff

Cons of working at Pizza Hut

I didnt have a general manager so I was Held accountable for everything.

Pizza Hut benefits

The job was fun. Even though I didnt Have a gm and I had A lot of responsibility I still Made it a point to smile and not give up on my crew

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3.0
A zippia user wrote a review on Oct 2020
Pros of working at Pizza Hut

Helping employees and customers with issues and guiding everyone to a good day

Cons of working at Pizza Hut

Bad upper management

Pizza Hut benefits

Free Food

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3.0
A zippia user wrote a review on Sep 2020
Pros of working at Pizza Hut

company's fairness among all the employees and recognition to those who work hard and are dedicated., the opportunities for growth.

Cons of working at Pizza Hut

the management skills are not good

Pizza Hut benefits

dental benefits, therapy benefits.

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1.0
A zippia user wrote a review on Sep 2020
Pros of working at Pizza Hut

The Crew

Cons of working at Pizza Hut

Pay. General manager.

Pizza Hut benefits

Layed back on attendance and showing up on time and rules.

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2.0
A zippia user wrote a review on Sep 2020
Pros of working at Pizza Hut

I liked not being around new people and making customized pizzas

Cons of working at Pizza Hut

I didn’t like the pay.

Pizza Hut benefits

There were none.

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Pizza Hut

I loved making pizzas

Cons of working at Pizza Hut

Nothing, it was amazing

Pizza Hut benefits

I liked that they have me free food

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Pizza Hut

They helped me better myself everyday.

Cons of working at Pizza Hut

Sometimes costumers force you to really use your costumer service skills.

Pizza Hut benefits

Tips

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3.0
A zippia user wrote a review on Mar 2020
Pros of working at Pizza Hut

Opportunity to meet many people.

Cons of working at Pizza Hut

It requires a lot of driving.

Pizza Hut benefits

They have good insurance and retirement.

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3.0
A zippia user wrote a review on Feb 2020
Pros of working at Pizza Hut

has the ability to get wokr done when you(of course this is limited and some things are recommneded to be done first)

Cons of working at Pizza Hut

To much to say

Pizza Hut benefits

cheap food

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4.0
A zippia user wrote a review on Jan 2020
Pros of working at Pizza Hut

the people, the free food, etc

Cons of working at Pizza Hut

the pay was subpar, the smell would never leave

Pizza Hut benefits

free food

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5.0
A zippia user wrote a review on Oct 2019
Pros of working at Pizza Hut

Managing a crew of Work- Driven people.

Cons of working at Pizza Hut

Employees calling out.

Pizza Hut benefits

Free food and healthcare.

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3.0
A zippia user wrote a review on Jul 2019
Pros of working at Pizza Hut

Paycheck and regular hours easy to book vacations.

Cons of working at Pizza Hut

Management, no standards, rules using expired product. New employees not trained properly or followed up.

Pizza Hut benefits

None anymore maybe the regular customers.

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3.0
A zippia user wrote a review on Jul 2019
Cons of working at Pizza Hut

No rules or standards,no hairnets hats or beard nets way too much loose hair, people generally do what they want. We don't have management that cares about temperatures dates of product or fifo. People are trained improperly usually by said manager including GM. Seen so many products go out incorrectly sometimes by management. It's okay for some to not do their job it is laughed off.

Pizza Hut benefits

None anymore

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1.0
A zippia user wrote a review on Sep 2018
Pros of working at Pizza Hut

Nothing

Cons of working at Pizza Hut

They suck

Pizza Hut benefits

The free food yall give me

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A reddit user wrote a review on Nov 2017
Who's your worst coworker and why? I know pizza places hire plenty of ***, and I've had to deal with them before in fast food.

I cant say his name but he was fired. He whined ahout not getting tips (we didnt share tips because he was a lazy *** who made dozens of mistakes) plus he always talked about his old job, like 30x a day. Nobody likes to hear about how your old job did this and that.

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A reddit user wrote a review on Nov 2017
Pizza hut? More like pizza BUTT But for real though what is your favorite part of your job?

Seeing peoples reactions to what i make. I often dont see it because im in the back making pizza, but i once saw a customer dining with their kids and they were all enjoying it. Thats a good feeling.

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A reddit user wrote a review on Jul 2016
Somebody once told me in all seriousness that the male employees jerk off into the cheese they put in the stuffed crust. Is this true?

At our store, 0% of employees jerk off into the cheese of a stuffed crust. Mainly because you can see directly into the kitchen to the make table and oven. I can't speak for other stores, but I don't think this is likely lol.

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A reddit user wrote a review on Jul 2016
Ive noticed that whenever I would choose to sit in the store to order/eat my pizza, the service was horrid. What could be an explanation for this? Do you guys get any sort of customer service training?

It depends on the employee's job. Generally, everyone does, but like servers, because they interact with customers more, have more intensive customer service training. Really, it just depends on the store and the management because in all reality, we all get the same training vids from corporate. So, there's no excuse for someone to be ***. I mean, I hate my job, but I try to give the best experience for people because THAT IS my job. I honestly don't have a great explanation because I try not to judge others. Have you tried to file a complaint?

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A reddit user wrote a review on Jul 2016
Does Pizza Hut actually get a lot of customers? (I'm from New England and people never get pizza from pizza hut and dominoes)

In subcultures where pizza is not a huge thing, yes. Like, I used to live in New York where pizza is an actual thing, and small mom and pop pizza shops flourish. In places like that, Pizza Hut doesn't get a whole lot of business. However, I live in the South right now, and there's like zero pizza culture here. So, Pizza Hut and Domino's are big things. It just depends where you go, tbh.

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A reddit user wrote a review on Jul 2016
How often do people ask you to draw pictures on the boxes? Also, how annoying does that get?

Actually, at least at our store, it doesn't happen often, but the other week someone did ask us to write Netflix recommendations on the inside of the pizza box. The employees had so much fun with that! We had something from every genre you could think of.

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A reddit user wrote a review on Jul 2016
You mentioned earlier that at your pizza hut, not all of your ingredients are fresh. What exactly is the most unhealthy thing you've seen at your job?

"Unhealthy"? Anything with cheese, and because it's a pizza place, people get fried cheese, extra cheese on pizza, cheese sticks, and cheese on their salad. It makes me gag. Most rotten and gross thing? LETTUCE AND ROMAINE. Those go bad so easily, and then they just rot over everything else in the box. But I did see some cherry tomatoes in the cooler yesterday just covered in black ***..

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A reddit user wrote a review on Jul 2016
Former Pizza Hut employee here... Do you think the computer system is unnecessarily complicated too?? I am a computers guy, but jesus, you have to press like 50 buttons to get one thing

Yes!! It was very difficult to learn, and even now, six months later I still can't find some things! And most times, they don't even take away the old products right away. So the screen gets crowded.

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A reddit user wrote a review on Jul 2016
Have you seen somebody intentionally mess with someone's pizza because of they way the customer treated them? (i.e. spit, ***, idk)

Not that I've seen. I think, at least in our store, no matter how rude and disgusting a customer is, messing with someone's food is just beyond unacceptable.. now matter how hard I wish to spit in your drink..

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A reddit user wrote a review on Jul 2016
What do you put on your own customized pizza? Do you judge customers by their pizza order?

I don't order pizza from Pizza Hut, but if I did, it would probably be mushrooms, chicken, and spinach with a balsamic drizzle. That would be ***.. And YES! If we see a gross order, most times the employees will joke and laugh or gag. Like, (for some reason?) some customers like their cheese sticks cooked less so the cheese won't be browned, but like it's bread so you're eating dough?? That is so gross..

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A reddit user wrote a review on Jul 2016
Whats the worst thing a customer has ever done?

Came in with a 20 person party without calling or anything. We had no silverware ready or anything like that. They then proceeded to be upset and mad because we weren't prepared. ALSO, this group of people that come to dine-in at 9:45pm even though we close at 10pm. They literally do this every week, and we can't turn them away because it's company policy.

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A reddit user wrote a review on Jul 2016
How long have you worked at Pizza Hut? Also, what are the best perks you get from the job?

I've work at Pizza Hut for about six months, but I had family in management before and helped them out a lot with the restaurant. Best perks? ~*discount wiiiiiiiiiings*~ Also, I suppose a perk is the "points" you get as an employee. Every month if your store is "gold star" you get points to your account, like arcade tickets, and you can cash them in for a variety of (pretty lame) prizes like Pizza Hut cups, jackets, backpacks, etc. I think the biggest prize on the list in like a paid day off, but you have to work for like a year to even achieve that.

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Pizza Hut salaries

6.3
Salary score
The national average salary for a Pizza Hut employee in the United States is $28,541 per year or $14 per hour. Employees in the top 10 percent can make over $42,000 per year, while employees at the bottom 10 percent earn less than $19,000 per year.

Pizza Hut demographics summary

9.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Pizza Hut financial performance

7.1
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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