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Plaid Crafts jobs in San Francisco, CA - 157 jobs

  • Staff Software Engineer - Payments Transfer

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. At Plaid, our mission is to build the infrastructure that makes financial services more accessible and reliable-enabling businesses and consumers to move money and manage finances with trust and scale. The Payments Transfer team is central to that mission: we build a multi-rail payment platform to move money between bank accounts for millions of people in the United States. You will define the future architecture of our Payments Transfer systems, ensuring they are reliable, scalable, and built for long‑term growth. Additionally, you will execute against an ambitious product roadmap while partnering closely with product and cross‑functional teams. Responsibilities Lead the technical direction of the transfer system including transfer customer onboarding, billing, bookkeeping, payments processing, reconciliation systems. Collaborate across product, design, operations, partnership, and legal teams to make sure the technical solution meets business needs. Discover system quality and reliability opportunities and proactively drive improvements and technical roadmap. Work hands‑on: write and review technical designs, write and review code, lead major technical initiatives and new feature development. Mentor engineers and contribute to a strong, inclusive team culture. Requirements At least 3‑5 years working on payments, billing, invoicing or other financial infrastructure systems. Proven track record of building and operating systems that process payments at scale (e.g., high throughput, high reliability, complex flows such as refunds, settlement). Strong proficiency in distributed system design, architecture, performance optimization, observability, reliability engineering. Experience setting and maintaining engineering best practices (testing, code review, continuous integration/deployment, on‑call practices). Excellent communication: able to engage with business/product/operations stakeholders, articulate technical trade‑offs, drive alignment. [Nice to have] Experience with modern payment rails (e.g., ACH, real‑time bank payments, open banking rails) and multi‑rail payments architectures $202,800 - $330,000 a year The target base salary for this position ranges from $202,800/year to $330,000/year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here. #J-18808-Ljbffr
    $202.8k-330k yearly 3d ago
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  • Senior Backend Engineer - Design scalable APIs

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    A leading financial technology company in San Francisco seeks an experienced software engineer to build backend services, ensuring performance and scalability. Responsibilities include collaborating with product managers, writing clean code, and mentoring junior engineers. The ideal candidate boasts over 5 years of software engineering experience, with strong skills in coding, testing, and system design. This position offers a salary range of $180,000 to $270,000 annually along with a comprehensive benefits package. #J-18808-Ljbffr
    $180k-270k yearly 5d ago
  • Strategic Partner Manager

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid's GTM Partnerships team unlocks “one to many” customer relationships with technology platforms to allow more end customers and consumers to benefit from Plaid's solutions. Partner Specialists are aligned with specific revenue segments, in this case supporting our Enterprise partners. In this role, you'll be the primary point of contact for Enterprise partners looking to leverage Plaid in a number of ways from Pay-by-Bank to account funding to KYC. You'll support these partners across the partner lifecycle - from integration, to first customer live, to scaling volumes, to product expansion (upselling). You'll be responsible for working directly with internal and external stakeholders across functions - from product to legal to engineering - to support some of our most critical partners' businesses. Successful candidates in this role have a blend of commercial skills, general business aptitude, and a track record driving complex cross-functional workstreams. Past experience in tech partnerships, business development, other strategic commercial roles, and/or top-tier consulting/finance roles make for a good team fit. Responsibilities Partner management: Own all aspects of the partner relationship (business, product, growth strategy) with support from our cross-functional teams (support, implementation). Partner growth and upselling: Elevate our partner relationships through key milestones - from completed integration to “first customer live” to scale, and ultimately to selling additional products. Cross-functional partner: Collaborate with teams such as product and implementation to enable continued growth of our scaled partnerships program, such as by sharing product feedback and scaling needs. Qualifications 4+ years account management experience in a dynamic high-growth environment, and 7+ years of overall work experience. Proven ability to develop and grow large partner relationships (>$1m++ ARR) Strong communicator and internal relationship builder, who can collaborate cross-functionally (e.g., with our Product and technical teams) on complex topics A strong business generalist with strategic mindset to build a holistic partner program in addition to individual partner relationships Enterprise, regulated industry, and previous B2B technology experience are a strong plus $140,160 - $175,000 a year The target base salary for this position ranges from $140,3160/year to $175,000/year in San Francisco and New York. The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here. #J-18808-Ljbffr
    $140.2k-175k yearly 5d ago
  • GI Specialty Sales Representative (Pharma)

    Nestle 4.8company rating

    Burlingame, CA job

    At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life , Nature's Bounty , Vital Proteins , Orgain , Nuun , BOOST , Carnation Breakfast Essentials , Peptamen , Compleat Organic Blends , and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. **Job Summary:** The GI Specialty Sales Representative (Pharma) will be responsible for the sales performance of the full portfolio within an assigned geographic territory through successful execution of marketing strategies. This role is responsible for growing business relationships with key decision makers and influencers. The GI Specialty Sales Representative (Pharma) will also be responsible for focused detailing to specific targets with a carefully defined messaging strategy and call sequence, leveraging business and value solutions based on evidence, and outcome data, supporting the GI platform. This role will also work with the appropriate IDN hospital personnel in regards to transition of care and discharge protocols. * **_Territory Location_** : This territory includes the **greater Silicon Valley, California area including Palo Alto, Santa Clara, Mountain View and surrounding communities including the Stanford University Health System.** **Responsibilities:** - Focus on driving growth among GI/Critical Care target specialists and new accounts. Meets/exceeds sales and profit objectives in assigned accounts. - Educate targeted healthcare providers on the benefits of a novel GI therapy within assigned territory. - Understand the GI healthcare environment and appropriately execute the selling process in a manner. that is concise, compliant, professional and persuasive; and which addresses a need and leads the customer to action. - Develop and communicate deep scientific understanding of GI disorders, assigned, and competitive products within the GI marketplace. - Cultivate and maintain long-term business relationships with key accounts and key opinion leaders within the GI community. - Develop and implement a territory specific business plan and utilize all available resources to foster a successful sales environment. - Effectively convey complex clinical and reimbursement product information to key stakeholders in a highly competitive marketplace. - Execute a customer centric needs based selling approach with targeted Healthcare Providers. - Utilize the sales reporting systems on a regular basis for call preparation, to record and track sales activity and to gather market intelligence data. - Organize meetings and deliver content to health care professionals on the topic of GI and nutrition aligned with tangible account objects and metrics as defined by the customer. - Conduct promotional programs for both professional and patient audiences. - Attend local, regional and national meetings as directed. **Requirements:** - Bachelor's degree in Business Administration, Marketing, Psychology or in a related field required. - 3+ years of Medical/Clinical selling experience with demonstrated success in specialty medical products OR 5+ years combined experience in sales with demonstrated success and clinical experience. - Demonstrated fluency in MS Office (Word/Excel/Outlook/PowerPoint) is required. - Consistently meets and exceeds sales targets. - Ability to develop solid and long-standing business relationships with strategic/targeted customers. - Must possess solid financial acumen and analytical skills. - This position will require 25% or more travel to develop internal and external relationships (depending on geographical location). - Must possess a valid driver's license and safe driving record. The approximate pay range for this position is $120,000 to $145,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities, as well as geographic location. Nestle Offers performance-based incentives and a competitive total rewards package, which includes a 401k with a company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at: Nestle in the US Benefits | Nestlé Careers (***************************************************** **Requisition ID:** 380780 \#LI-FG1 #PharmaGILate2025 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at *********************************** Job Requisition: 380780
    $120k-145k yearly 36d ago
  • Event Marketing Specialist

    Plaid Crafts 4.9company rating

    Plaid Crafts job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. This Marketing Event Specialist will play a critical role in bringing Plaid's most important in-person, virtual, and hybrid events to life. They will support end-to-end event execution, from planning and logistics to onsite and live production, ensuring every detail is thoughtfully managed and flawlessly delivered. Partnering closely with cross-functional teams, agencies, and vendors, this role helps keep complex programs aligned, on track, and scalable as Plaid grows. Over time, they will help build the systems and workflows that power consistent, high-quality event experiences-while gaining hands-on exposure to live production and executive-level programs.Responsibilities Support end-to-end planning and logistics for Plaid's flagship keynote event, customer events, and virtual programs, such as webinars. Manage venue research, sourcing, walkthroughs, contracting, and day of operations. Own registration workflows, attendee communications, and onsite check-in experience. Coordinate run of show elements, production timing, and backstage operations. Partner with production agencies and vendors to execute livestreams, stage management, and technical setup. Support creation of event assets including signage, staging needs, audience engagement, and meeting rooms. Assist with scheduling, logistics, and production coordination for video shoots, demo recordings, and other creative assets. Support talent coordination, location prep, equipment needs, and shoot day operations. Help plan and execute high touch executive summits for customers, prospects, partners, and industry leaders. Manage attendee list operations, scheduling, communications, seating, and white glove onsite experience. Partner with agencies to manage travel plans and transportation logistics, ensuring a smooth and cohesive experience for all attendees. Coordinate internal and external briefing materials, agendas, speakers, and prep for participating leaders. Work closely with product marketing, product, design, comms, legal, marketing operations and sales to ensure alignment across events and launches. Own timelines, task tracking, and status updates that keep programs moving. Manage vendor relationships including production teams, agencies, A/V partners, and event support staff. Qualifications 3+ years of experience in event management, event marketing, production coordination, field marketing, or a similar role. You know how events come together behind the scenes and what it takes to make them run smoothly. Experience tracking event campaign performance, measuring ROI, results, and metrics. Willingness to travel for onsite events and summits. You take initiative, solve problems quickly, and own every detail when on the ground. You sweat the details. You are known for being organized, precise, dependable, and able to keep multiple workstreams moving without anything slipping through the cracks. Hands on experience with venue sourcing, contract coordination, and vendor management. You are comfortable negotiating, coordinating, and building strong working relationships with external partners. Comfortable working with livestream, A/V, and virtual event platforms (or eager to learn quickly). You run toward technical challenges, not away from them. A strong communicator who thrives in cross functional environments. You can work seamlessly with product, design, comms, and external partners to keep programs aligned and on track. A passion for crafting memorable attendee experiences. You think about every touchpoint and bring a high bar for polish, flow, and hospitality. Strong project management skills with the ability to juggle multiple deadlines, stakeholders, and programs at once. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $52k-75k yearly est. Auto-Apply 7d ago
  • Technical Account Manager - Enterprise

    Plaid 4.9company rating

    Plaid job in San Francisco, CA

    At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing proactive strategic and technical guidance, which enables growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate. You'll own the long-term technical success of some of the most innovative Enterprise companies in the world, influencing how millions of users experience financial connectivity. You will be a product expert in Plaid's offerings, owning many customer relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You'll be the technical voice and advocate for your customers internally, helping to shape Plaid's product direction based on real-world feedback and impact. You will work in partnership with Account Manager(s) and several other cross-functional teams to be the primary driver of the design and execution of technical strategies that help our customers achieve their goals. Responsibilities Work with Plaid's most strategic customers in the Enterprise segment and collaborate as a technical expert on leveraging Plaid to accomplish their business + technical goals and objectives. Own the post-sales technical strategy and alignment with customers, ensuring our mutual roadmaps are understood and communicated. Proactively identify opportunities to optimize customer integrations and drive adoption of Plaid's newest technical features and requirements, aligning each to measurable customer outcomes (e.g., increased conversion, error reduction, expanded coverage). Establish and own deep relationships with every level of technical stakeholder from Engineers to CPOs / CTOs, ensuring Plaid remains top-of-mind as a trusted partner. Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders to ensure alignment between their business and product priorities and Plaid's. Serve as the escalation point for technical incidents and / or issues that have surfaced beyond the normal Plaid support channels. Track customer integration health and feature adoption metrics, surfacing insights to improve product performance and shape future roadmap discussions. Collaborate with Account Managers to define, track, and deliver quarterly technical account goals that directly grow and expand product adoption and customer value. Requirements 10+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined. Experience working with enterprise customers is strongly preferred. Experience managing customer relationships independently and building / executing technical strategies to make customers successful with new technologies. Demonstrated ability to tie technical solutions to business objectives, KPIs, and revenue outcomes. Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences, simplifying complexities in a clear and concise manner. Have a deep understanding of APIs, databases, system infrastructures, and architecture. Experience with tools like Postman, SQL, and monitoring/logging dashboards a plus. Self-starter who takes initiative and possesses strong troubleshooting skills to guide customers through complex or escalated issues. Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines. Experience influencing technical decision-makers and building trusted relationships with stakeholders at all levels, including C-suite. Ability to work under pressure to meet deadlines and navigate unexpected roadblocks with a customer-first attitude and a strong sense of empathy. The target base salary for this position ranges from $127,680/year to $220,800/year encompassing all zones. The target base salary will vary based on the job's location. Our geographic zones are as follows:Zone 1 - New York City and San Francisco Bay AreaZone 2 - Los Angeles, Seattle, Washington D.C.Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San DiegoZone 4 - Raleigh-Durham and all other US cities Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the . We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $127.7k-220.8k yearly 15d ago
  • Senior Field Service Technician

    Nestle 4.8company rating

    Newark, CA job

    At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! **POSITION SUMMARY:** The role of the Senior Field Service Technician is to assist in developing and maintaining Nespresso Business Solutions (NBS) in Office, Hotel, Restaurant and or B2C client at home. The field technician provides onsite installation, maintenance and repair services on all of B2C and B2B commercial machine models. This position supports the Newark, CA territory & surrounding area. **RESPONSIBILITIES:** **B2B Onsite Customer Support:** + **Installation and Maintenance:** Perform installation, troubleshooting, repair services, and preventative maintenance on B2B machine line + **Customer Site Visits:** Travel to B2C/B2B customer locations to provide services and assess customer needs + **Field Services:** Provide field services as needed, including weekends and holidays, based on shift requirements **Service Requests:** + **Service Request Management:** Accurately complete and submit service request forms with detailed data (travel, labor, parts, comments) + **Team Communication:** Regularly update team members, parts representatives, dispatchers, and customers on service request statuses + **Maintenance and Repairs:** Perform routine maintenance and repairs on Nespresso B2B machines to ensure optimal functionality + **Technical Troubleshooting:** Troubleshoot technical issues remotely and on-site, providing timely solutions to minimize client downtime + **Client Training:** Conduct thorough training sessions for clients on machine operation, maintenance, and troubleshooting + **Inventory Management:** Manage and maintain an inventory of spare parts for efficient repairs + **Service Documentation:** Document all service activities, including maintenance schedules, repairs, and client interactions + **Customer Communication:** Effectively communicate with clients and internal teams to address concerns and ensure satisfaction + **Health and Safety Compliance:** Adhere to health and safety protocols during service visits and maintain a clean work environment + **Service Coordination:** Coordinate and schedule service visits, considering travel logistics for timely responses + **Market Travel:** Travel to other markets for overflow support, covering PTO, and participating in special projects + **Hands-On Training:** Deliver on-site training to customers, demonstrating proper usage, maintenance, and cleaning of coffee machines + **Technical Expertise:** Utilize in-depth coffee machine knowledge to diagnose and resolve complex technical issues + **Record Keeping:** Maintain accurate records of service calls and generate detailed reports to improve service quality + **Customer Satisfaction Surveys:** Conduct on-site customer satisfaction surveys **Training & Assessments** : + **Customer Engagement:** Regularly observe customer sites to assess and communicate needs to the account team + **Continuous Improvement:** Continuously learn designs, functions, dismantling techniques, and repair methods for all Nespresso machine models + **Cross-Training Support:** Provide cross-training and troubleshooting assistance to Nespresso Service Providers and Distributors as needed **REQUIREMENTS:** + **Education:** High School Diploma or GED required; Bachelor's degree in a technical field preferred + **Technical Skills:** Strong knowledge of Microsoft Office Suite + **Experience:** 3+ years in troubleshooting ,problem-solving, and applicance repair, with a preferred focus on espresso machines + **Licensing:** Valid driver's license required + **Independence:** Ability to work independently with minimal supervision + **Collaboration:** Works effectively with both technical and non-technical team members + **Process Improvement:** Experience in continuous process improvement desired + **Travel Requirements:** Willingness to travel to customer sites 80% of the time, including potential travel outside the area 30% + **Safety Commitment:** Adheres to safety protocols to ensure the safety of the service team and clients + **Technical Proficiency:** Basic computer and data equipment skills required + **Flexibility:** Available for on-call shifts, weekends, and holidays **SKILLS:** + **Collaborative Support:** Works effectively with colleagues, sales teams, and departments to support clients + **Clear Communication:** Communicates technical information clearly and professionally, both verbally and in writing + **Organizational Skills:** Prioritizes service requests and allocates resources to meet deadlines + **Critical Thinking:** Thinks critically and creatively to solve challenging technical issues The approximate pay range for this position is $75,000- $85,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com) (******************************************** \#LI-HW1 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at ********************************** . Job Requisition: 381137
    $75k-85k yearly 30d ago
  • Staff Payments Transfer Engineer - Scale & Reliability

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    A financial technology company in San Francisco is seeking a skilled Payments Transfer Systems Architect to lead the development of scalable and reliable payment systems. The ideal candidate will have 3-5 years of experience in financial infrastructure, a strong understanding of distributed system design, and proven communication skills to engage with various stakeholders effectively. This role offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr
    $97k-161k yearly est. 3d ago
  • Brand Design Manager - Growth

    Plaid 4.9company rating

    Plaid job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We are Plaid's Brand Design team - a group of brand designers, motion designers, and production designers who bring the Plaid brand to life across every channel. We partner closely with Product Design in a unified design organization that reports directly to the CEO. The Growth Marketing Design team drives all creative across paid media, email, webinars, landing pages, and campaigns that fuel Plaid's growth engine. As the Brand Design Manager for Growth Marketing, you will lead and mentor a team of brand and production designers, manage external agencies, and set creative direction across all growth marketing surfaces. You will design and deliver end-to-end campaigns that drive outsized impact and pipeline, while building scalable Figma templates, processes, and creative standards. The role includes overseeing production workflows to ensure efficient, high-quality output, partnering closely with Growth Marketing leads to develop campaigns from concept through launch, and working cross-functionally to track insights that inform future creative. You will also uphold and evolve the Plaid brand across all channels and contribute to the Brand Design leadership team and broader design culture.Responsibilities Creating high-craft, high-impact creative that hits pipeline and performance goals Balancing velocity with quality in a fast-moving environment. Leading a team, both as a manager and as a direct contributor Establishing systems and rituals that scale with increasing demand Partnering closely with marketing stakeholders to ship work weekly Managing agencies and building an external creative bench Joining an incredible team filled with talented, passionate and humble designers and contributing to our design culture Qualifications 7-10+ years of professional design experience 2-3+ years leading or managing brand designers and production designers A portfolio demonstrating strong craft across multi-channel marketing work Experience with performance marketing creative (paid social, display ads, email) Ability to coach designers while directly contributing to the work Experience building systems, templates, and scalable processes Strong communication and cross-functional partnership skills Bonus: experience with animation tools (Jitter), as well as production design tools designed for efficiency (Figma Buzz, Celtra, or Bannerflow); fintech/SaaS background; agency management The target base salary for this position ranges from $175,200/year to $273,600/year in Zone 1. The target base salary will vary based on the job's location. Our geographic zones are as follows:Zone 1 - New York City and San Francisco Bay Area Zone 2 - Los Angeles, Seattle, Washington D.C.Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San DiegoZone 4 - Raleigh-Durham and all other US cities The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training.Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $175.2k-273.6k yearly 1d ago
  • Part Time Sales Associate - Vaughan Mills

    Nestle 4.8company rating

    Concord, CA job

    REIMAGINE WHAT COFFEE CAN BE... At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience. To achieve this, we live by four behaviours. We **I** nspire, we **C** are, we **A** ct, and we i **N** novate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. **Here's why we think you should choose us:** + Competitive wage ($ 18.75 per hour) + quarterly bonus + At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above + Free coffee machine + monthly Nespresso credit + Exclusive employee discounts + Lifestyle Spending Account + Excellent training and development programs + Growth opportunities + Free unlimited coffee during working shifts + And much more!! **Position summary** We are looking for a **Part Time Coffee Specialist** to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets. **A day in the life** ** ** ** ** + Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables; + Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals. + Delivering the best customer experience by levering product knowledge and enthusiasm for the brand; + Creating positive brand experience for all stakeholders; + Promoting Nespresso's sustainability mission by educating customers and prospects. **What will make you successful** ** ** ** ** + Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees. + 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers. + Demonstrated excellence in sales and customer service + Effective time management and interpersonal skills + Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs. Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process. Candidates will be considered as they apply. **Nespresso Canada, a division of Nestle Canada!** ** ** ** **
    $18.8 hourly 10d ago
  • Onboarding Program Specialist

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Workplace Experience (WPE) team is responsible for shaping the employee experience at Plaid, ensuring that our workspaces, events, and cultural touchpoints drive connection, collaboration, productivity and engagement. Within WPE, the Events & Experiences team brings Plaid's culture to life by designing and executing programs that foster belonging and engagement across both in-office and distributed environments. This team curates a wide range of experiences-from flagship company-wide gatherings to in-office celebrations, DEIB initiatives, virtual events, and milestone moments. By intentionally designing touchpoints across the employee lifecycle, the team reinforces Plaid's values and helps build a workplace where employees everywhere feel included, supported, and inspired. We're looking for an Onboarding Program Specialist to join our Events and Experiences team in San Francisco. In this role, you'll be the face of Plaid for all new hires, leading our in-person onboarding program and delivering a best-in-class introduction to our culture, values, and ways of working. Beyond onboarding, you'll shape the employee experience by managing swag and recognition programs, supporting milestone celebrations, and assisting with events across onsite, offsite, and virtual environments. Partnering closely with People, WPE, DEIB, and Communications teams, you'll create inclusive, memorable experiences that ensure Plaids feel valued, connected, and excited to show up. Responsiblities * Facilitate engaging, in-person onboarding sessions for new hires, ensuring a best-in-class first-week experience. * Create an inclusive and interactive learning environment that fosters connection, belonging, and knowledge retention. * Manage end-to-end onboarding logistics, including scheduling, room setup, communications, and coordination with cross-functional partners. * Partner with IT and People teams to ensure a seamless onboarding experience. * Deliver presentations and learning modules, adapting to audience needs while staying aligned with Plaid's culture and strategy. * Gather and analyze feedback from participants to refine content and continuously improve the onboarding journey. * Manage Plaid's swag program end-to-end, including vendor partnerships, inventory management, ordering, and distribution. * Refresh and innovate swag offerings to reflect Plaid's culture, values, and brand identity. * Lead the company milestone and anniversary gifting program, ensuring employees feel recognized and celebrated in meaningful ways. * Assist with planning and execution of employee events (onsite, offsite, and virtual), including logistics, communications, and day-of support. * Contribute to flagship events such as the annual holiday party and other company-wide gatherings. * Support and contribute to programs across the employee journey, ensuring Plaids feel valued, engaged, and connected from onboarding through career milestones. Required Qualifications * 3-5 years of experience in onboarding, facilitation, employee experience, HR, or related people programs. * Proven facilitation skills, with confidence leading in-person sessions for groups of varying sizes. * Strong program coordination and logistics management experience with excellent attention to detail. * Ability to manage end-to-end program operations - including scheduling, communications, vendor relationships, and inventory management. * Proven ability to plan and execute events of varying sizes, from small team gatherings to company-wide experiences. * Strong understanding of employee experience design and a track record of creating inclusive, engaging environments. * Excellent written and verbal communication skills, with the ability to adapt messages for different audiences and channels. * Collaborative mindset with experience working cross-functionally (e.g., with People, DEIB, Workplace, and Communications teams).Comfort being a visible presence in the office and engaging employees face-to-face. * Proactive problem solver with the ability to identify opportunities for continuous improvement through feedback and data. * Availability to work 3 days/week onsite in SF (Tues-Thurs). Preferred Qualifications * Familiarity with tools like Slack, Google Workspace, Canva, and event platforms (e.g., Splash, Eventbrite).Experience supporting multi-office or distributed teams. * Experience planning large-scale or flagship events (e.g., hackathons, holiday parties). * Experience designing and managing recognition programs (e.g., milestones, anniversaries, or rewards). * Knowledge of adult learning principles and instructional design. * Prior experience managing swag programs or branded merchandise. * Knowledge of HR systems, onboarding platforms, or event management tools. $128,400 - $176,400 a year The target base salary for this position ranges from $128,400/year to $176,000/year in Zone 1. The target base salary will vary based on the job's location. Our geographic zones are as follows: Zone 1 - New York City and San Francisco Bay Area Zone 2 - Los Angeles, Seattle, Washington D.C. Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego Zone 4 - Raleigh-Durham and all other US cities Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected]. Please review our Candidate Privacy Notice here.
    $128.4k-176.4k yearly 44d ago
  • Data Scientist - Fraud

    Plaid Crafts 4.9company rating

    Plaid Crafts job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Data team within Plaid's Fraud organization builds the machine learning systems that power Plaid's newest fraud detection products, leveraging the breadth of Plaid's network data to stop fraud before it occurs. We manage the full lifecycle of these systems-from feature pipeline development and model training to deployment, serving, and monitoring-ensuring our solutions scale reliably as we grow to support hundreds of customers. As a Data Scientist on Plaid's Fraud Data team, you will analyze customer and network traffic to understand how Protect performs across different segments and use cases. You'll build dashboards and performance metrics that create a clear, shared view of product health for both the team and our go-to-market partners. You will run backtests on customer traffic to evaluate model and rule performance, uncover high-value opportunities, and generate insights that support sales motions and customer expansion. You'll also design the underlying data models and schemas that enable efficient, reliable analysis and reporting. In close partnership with Product and Engineering, you will help design and evaluate experiments that shape new customer-facing features and inform the future of our fraud products. ***We are open to remote candidates***Responsibilities Work at the intersection of product analytics, machine learning, and fraud/risk to drive meaningful product improvements. Own the metrics, dashboards, and experimentation frameworks that inform product strategy and decision-making. Analyze complex datasets to uncover clear, actionable insights that shape product direction. Partner with go-to-market teams to demonstrate the technical and business value of our products to customers. Qualifications 3-5 years of total experience, including at least 2-3 years working deeply with product analytics, experimentation, or data-driven products. Strong proficiency in SQL and Python. Hands-on experience with product analytics, experimentation frameworks, or backtesting methodologies. Skilled in designing, building, and maintaining dashboards and core product performance metrics. Capable of designing and interpreting backtests or offline evaluations for ML and rules-based systems. Excellent communicator with strong stakeholder-management skills across diverse teams. Background in fraud or risk domains - Nice to have. Familiarity with data-insights products and a solid understanding of model-performance metrics - Nice to have. Exposure to customer-facing or GTM-facing analytics - Nice to have. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $114k-156k yearly est. Auto-Apply 59d ago
  • Account Executive - Named Enterprise

    Plaid Crafts 4.9company rating

    Plaid Crafts job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our Sales team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology and that many industries that don't currently consider themselves to be fintech actually are. In this role, you'll be the individual helping us achieve this vision. Your focus will be on generating new enterprise deals and building strong, long-lasting relationships with large companies in the Western US. You'll be tasked with identifying and closing major deals across verticals in financial services, utilities, billing, insurance, and more.Responsibilities Build executive relationships and identify business value and impact of Plaid across your territory of accounts Focus on a named account book of business with very high revenue potential per account, and a curated territory size Go deep and wide in prospect accounts to build support for adopting Plaid Deeply understand Plaid's business value and technology advantage Win as a team - in partnership with outbound sales development rep, account manager, technical account manager, implementation manager, product organization, and other members of your account pod Qualifications Significant experience (10+ years of quota-carrying experience) in a new-revenue role and a strong track record of closing enterprise-level deals (5+ years focused on enterprise customers) with large target customers Ability to sell to a technical solution to a business buyer - develop and sell in the value story at the executive level. Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a product-centric mindset Experience working with sales development and deploying a territory or vertical focused revenue strategy Interest in financial services products and a desire to create strategic relationships that help our customers succeed Excitement to work in a high-growth environment and to help build processes and tools as needed Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $121k-179k yearly est. Auto-Apply 60d+ ago
  • Workplace Experience Projects & Program Manager

    Plaid Crafts 4.9company rating

    Plaid Crafts job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Workplace Experience team powers the Plaid experience. We do this through adaptable problem-solving, intentional design, and thoughtful execution grounded in expertise and care. By elevating the everyday and focusing on the moments that matter-big and small-we fuel productivity and strengthen connection across the company. We are seeking a hands-on Workplace Projects & Programs Manager to drive execution, structure, and visibility across key Workplace Experience initiatives. You will play a central role in delivering complex workplace and real estate projects, while also helping establish the project management practices and operating rhythms that enable the team to scale effectively. This role reports to the Head of Workplace Experience and partners closely with peers across Workplace Operations and Employee Experience.Responsibilities: Key Focus Areas: Workplace & Real Estate Project Management (Primary Focus) Own end-to-end project management for major workplace initiatives, including office relocations, expansions, renovations, and space-related improvements, developing detailed plans across scope, timelines, dependencies, budgets, and risks. Coordinate with external partners such as architects, general contractors, and external project managers to deliver large-scale workplace builds and relocations. Partner closely with Workplace Operations to ensure smooth handoffs from project delivery into ongoing operations. Employee Experience & Company Events Project Management Partner with the Employee Experience team to project manage large-scale company events and programs (e.g., company retreat). Own timelines, deliverables, and cross-functional coordination for event-related initiatives. Build repeatable processes for event planning, execution, and retrospectives to inform future improvements. Workplace Experience Programs & Operations Own and manage key Workplace Experience programs, including: Attendance tracking and space utilization audits, Bi-annual Workplace Experience survey, Employee stipends and related policies, People Hub content and employee-facing workplace resources Monitor and analyze program data and employee feedback to surface insights and recommendations that inform ongoing Workplace Experience improvements. Project Management Practices & Team Operating Rhythm Identify opportunities to improve how the team plans and executes work, implementing lightweight tools and processes that support scale and consistency. Develop a point of view on tooling (e.g., spreadsheets, Asana, etc.) and ensure consistent adoption across projects. Manage the team's project roadmap, dependencies, and quarterly updates in close collaboration with project owners. Drive clear project visibility through milestones, status updates, and risk tracking for key initiatives. Serve as a trusted project partner to peers across Workplace Experience, IT, Finance, and Executive Administration, bringing structure, clarity, and momentum to cross-functional work. Qualifications: 4-8 years of experience managing complex, cross-functional projects, ideally related to workplace, facilities, real estate, or employee experience. Direct experience with office relocations, expansions, renovations, or large workplace changes. Proven ability to own projects end to end, including timelines, budgets, dependencies, and risk management. Experience working with internal partners and external vendors to deliver successful outcomes. Comfort operating in ambiguous, fast-changing environments, bringing structure and momentum to work that is not fully defined. Strong collaborator who drives execution through influence rather than authority. Clear, concise communicator with strong written and verbal skills. Comfort using tools such as Asana, Google Workspace, or similar Willingness and ability to travel occasionally (up to ~25%), depending on project needs and role location. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $110k-138k yearly est. Auto-Apply 8d ago
  • Assistant Controller

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Plaid Accounting team is seeking a highly experienced and hands on Assistant Controller to lead our global accounting operations, strengthen our control environment, and scale processes to support a rapidly growing tech business. This role will oversee core accounting functions, drive operational excellence, and partner cross-functionally to enable strategic decision-making and public-company readiness. Responsiblities * Lead and develop teams of 10+ across GL accounting, AP & T&E, international accounting, treasury, and finance systems. * Oversee a timely, accurate and efficient month-end close process. * Maintain strong internal controls and accounting policies. * Streamline accounting processes; ensure compliance with GAAP, including complex areas such as accruals, leases, and investments. * Mentor, coach, and grow a high-performing accounting team, fostering a culture of collaboration, ownership, and accountability. * Recruit, onboard, and develop talent to meet evolving business needs. * Own the finance systems roadmap; evaluate, implement, and optimize systems to drive automation and efficiency. * Partner closely with Corporate Finance, Strategic Finance, Legal, Engineering, and other teams to support strategic initiatives, operational scaling, and high-quality financial insights. * Provide accounting guidance to business partners to inform decision-making. Qualifications * Bachelor's degree in Accounting, Finance, or related field. * CPA required * 10+ years of progressive experience in accounting/finance, including 5+ years in leadership roles at a publicly traded tech company. * Deep expertise in U.S. GAAP, including consolidations, leases (ASC 842), fair value investments, accruals, and foreign currency accounting. * Proficiency in ERP systems (NetSuite preferred), plus experience with complementary finance tools such as Numeric, Zip, treasury platforms, and AI-driven process tools. * Hands-on, roll-up-your-sleeves approach with the ability to dive into details, operate with an IC mindset when needed, and maintain a strong can-do attitude. * Proven track record of driving change, improving processes, implementing systems, and scaling operations. * Comfortable operating in fast-paced, ambiguous environments with a growth mindset. * Exceptional written and verbal communication skills, able to collaborate with both technical and non-technical stakeholders. $175,000 - $250,000 a year The target base salary for this position ranges from $175,000/year to $250,000/year in Zone 1. The target base salary will vary based on the job's location. Our geographic zones are as follows: Zone 1 - New York City and San Francisco Bay Area Zone 2 - Los Angeles, Seattle, Washington D.C. Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego Zone 4 - Raleigh-Durham and all other US cities The base salary range listed for this full-time position excludes commission (if applicable), equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills, experience, and relevant education or training. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected]. Please review our Candidate Privacy Notice here.
    $175k-250k yearly 45d ago
  • Software Engineer - Platform

    Plaid 4.9company rating

    Plaid job in San Francisco, CA

    We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid's Platform Engineering organization comprises multiple teams focused on core infrastructure, data platforms, storage, privacy, and developer efficiency. Together, these teams ensure that Plaid's technology platform is scalable, reliable, and secure to support our rapid growth. Our infrastructure handles millions of requests per day, and we pride ourselves on maintaining highly robust and performant systems. As a Platform Engineer, you will design, build, and maintain the foundational infrastructure and internal platforms that empower all of Plaid's engineering teams to move quickly and safely. You'll work cross-functionally with product engineering squads to ship new features and ensure operational excellence throughout each product's lifecycle. Responsibilities: Design & Develop Scalable Systems: Build and maintain core platform services with a focus on performance, reliability, and scalability. You will create and evolve distributed backend systems that serve as the bedrock for products used by millions of users. Infrastructure & Data Platforms: Develop and improve infrastructure for data storage and processing - for example, high-performance databases and modern data processing frameworks - to handle Plaid's growing data and product needs. Ensure our data infrastructure is robust and can scale effectively. Developer Productivity Tools: Create internal tools, frameworks, and automation to improve developer productivity and efficiency. This includes building CI/CD pipelines, observability and monitoring systems, and self-service infrastructure platforms that enable teams to ship code quickly and safely. Security & Privacy by Design: Integrate security, privacy, and compliance best practices into our platforms (e.g. data encryption, access controls, audit logging) to protect sensitive financial data. Work closely with Security and Privacy teams to ensure our infrastructure and internal services meet high standards for data protection and regulatory compliance. Cross-Team Collaboration: Work hand-in-hand with product engineers and other stakeholders to understand requirements and translate them into reliable platform capabilities. Facilitate smooth integration of platform solutions into various products, and coordinate across teams to resolve issues and deliver new features efficiently. Technical Excellence & Leadership: Uphold high engineering standards through code reviews, testing, and documentation. Take initiative in setting technical direction and architecture for platform systems, and mentor junior engineers to help grow their skills. You will lead by example in driving best practices and continuously improving the quality of our engineering solutions. Qualifications: Experience: 2 to 4 years of software engineering experience, with a proven track record of building and shipping complex backend systems or platforms. Experience designing and scaling distributed systems is highly desired. Strong Coding Skills: Proficiency in at least one general-purpose programming language (e.g. Go, Python, Java, C++). Our core services are built largely in Go, so experience with Go is a plus. You write clean, efficient, and maintainable code and have solid computer science fundamentals. Distributed Systems & Problem Solving: Deep understanding of system design and algorithms. Hands-on experience with designing, building, and operating distributed systems or microservices architectures at scale. Ability to debug complex issues in a production environment and optimize system performance and reliability. Data and Databases: Familiarity with relational and NoSQL database technologies (for example, MySQL/TiDB, PostgreSQL, MongoDB) and data storage architectures. Experience building data pipelines or working with big data processing frameworks (Spark, Databricks, etc.) is a plus. Collaboration & Communication: Excellent communication and teamwork skills, with the ability to work effectively in a cross-functional environment. You can collaborate closely with other engineers, product managers, and stakeholders, and you're able to explain complex technical concepts in simple terms when needed. Target base salary for this role is between $163200 and $223200 per year. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $163.2k-223.2k yearly 2d ago
  • Senior Manager Specialty Area Sales - Medical Nutrition (West Coast)

    Nestle 4.8company rating

    San Francisco, CA job

    At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life , Nature's Bounty , Vital Proteins , Orgain , Nuun , BOOST , Carnation Breakfast Essentials , Peptamen , Compleat Organic Blends , and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. **Position Summary:** The Sr. Manager, Specialty Area Sales inspires Nestle Health Science (NHSc) sales executives in their geographic area to drive profitable growth of the full nutrition portfolio of brands. The Sr Manager develops and activates customized and localized sales strategies across channels and customers via live face to face and virtual interactions; applying their exceptional business acumen, an entrepreneurial approach, and agile coaching skills to own and drive their successful Area Business Plan. **Territory:** This role will cover California (CA), Arizona (AZ), Washington (WH), Alaska (AK) and Hawaii (HI). **Key Responsibilities:** - Lead and develop specialty sales team focused on identifying opportunities and executing strategy to generate profitable sales growth through business and product messaging to customers. Leverage technology and other resources to effectively manage area and team. - Develop and maintain a strategic Area Business Plan and oversee Individual Territory Plans for direct reports. Demonstrate an entrepreneurial approach to driving the Area sales results. - Effectively deploy sales executives in area against strategic customer accounts and prescribers to maximize customer coverage and call frequency. Evaluate and redeploy, as necessary, determining the best allocation of resources based on business and customer needs. Determine what accounts should not have sales executives deployed and utilize analysis of metrics, sales & deployment planning for insight. - Evaluate potential opportunities and strategically lead regional IDN's & Aggregate Groups not covered by the National Accounts team. - Collaborate with National Accounts, Market Access, Customer Development, and Medical Affairs to strategically win and maintain business with customers in the Area. - Participate in periodic face to face infield ride along meetings with sales executives as well as face to face customer field visits to provide coaching to sales executives on business acumen and sales approach to bring strategic solutions to customers assuring selling messaging to the Value Proposition appropriate to meet identified customer needs. - Provide coaching to sales executives in meeting sales goals and develop assigned sales competencies and Nestle Leadership Framework. - Ability to aggressively embrace and adapt to changes within the marketplace, healthcare environment and customers. Understand market access and successfully lead and develop that culture with sales executives. - Provide strategic planning and support in their area of expertise to the field Managers for effective execution in the deployment of Sales Executives against the right customers. Determine what maintenance accounts should not receive field sales support and utilize analysis of metrics, sales & deployment planning for insight. - Ability to attend in person meetings, (i.e. national sales meetings, regional meetings, required trainings). - Ability to travel 60% **Experience and Education Requirements:** - Bachelor's degree in business or related medical field. MBA preferred. - 7+ years of successful professional sales experience, preferably in health care industry or consumer health care environment. - 5+ years of sales leadership experience with demonstrated track record of success building, developing and inspiring high performance teams - Demonstrated capability to successfully plan and execute key corporate initiatives - Demonstrated solid financial and analytical skills - Demonstrated ability to orchestrate consistent and corporate level decision support \#LI-SF1 **Preferred Skills:** - **Strategic Skills:** strategic agility, proven ability to make complex decisions, dealing with ambiguity, ability to influence senior management on strategic decisions - **Functional Skills:** business & financial acumen, able to develop a holistic perspective, able to work in a fast paced and matrix environment, strong analytical skills - **Operating Skills:** strong priority setting skills and timely decision making, getting work done through others, strong informal leadership skills - **Courage:** command skills, conflict management, standing alone, - **Energy & Drive:** action oriented, strong drive for results, passion to win - **Organizational Positioning Skills:** Strong presentation skills & written communications, ability to interact successfully with senior management - **Personal & Interpersonal Skills:** Customer focus, skilled to build and foster effective peer relationships, proven ability to inspire others (motivating, negotiating, composure (effectively handles pressure and conflicting demands) - T **echnology Skills:** Microsoft Office, Veeva, STS/Vistex - Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes. A strong understanding of emerging digital trends and their relevance in a modern, insight-led workplace is essential. The approximate pay range for this position is $135,000.00 to $175,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com) (******************************************** . It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: **************. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at *********************************** Job Requisition: 378629
    $135k-175k yearly 56d ago
  • Sales Development Representative

    Plaid Crafts 4.9company rating

    Plaid Crafts job in San Francisco, CA

    At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. #LI-Hybrid Our New Business team at Plaid combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services can benefit from better financial technology, and that many industries that don't currently consider themselves to be a fintech actually are. You'll be the one helping us achieve this vision. As a New Business Representative, you'll forge the path to finding new clients and prospect new customers for us to target. We are looking for extraordinary sales professionals with SaaS/tech and/or outbounding selling experience, who can demonstrate the added value of Plaid and what impact it can have on FinTech and non-FinTech alike. In this role you will be responsible for organizational mapping, prospecting individuals, driving engagement, setting opportunities for AEs, taking qualification calls, and nurturing early opportunities. The ideal candidate is customer centric, resilient, challenges the status quo, and has an interest in advancing their career in tech sales.Qualifications 1-3 years of experience in pipeline development and/or sales (preferably at SaaS company) Leading high-level conversations with business stakeholders The ability to evangelize Plaid's value proposition in order to assess buying interest The ability to thrive in a high customer volume, time-sensitive environment Having a relentless mindset and unwillingness to quit Proficiency in using Salesforce.com or other CRM Experience working with customers and explaining technical products Interest in financial services and technical products; a high degree of intellectual curiosity Excitement to work in a high-growth environment and to help build processes and tools as needed Desire to get (more) technical and the ability to learn the ins and outs of Plaid's APIs Responsibilities Acting as a key member of the Plaid GTM Team, supporting several Account Executives hunting new business Liaising with Marketing to provide feedback on campaigns and design new efforts Identifying prospects and building pipeline through outbound campaigns Helping new clients get started with Plaid and answering questions about our products Identifying the most promising verticals to help drive increased revenue opportunity Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the . We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $50k-66k yearly est. Auto-Apply 60d+ ago
  • Technical Account Manager - Enterprise

    Plaid Crafts 4.9company rating

    Plaid Crafts job in San Francisco, CA

    At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Technical Account Management function at Plaid is a team of individuals passionate about helping customers connect their technical goals and challenges with Plaid solutions. We play a crucial role in a customer's success by providing proactive strategic and technical guidance, which enables growth, expansion, and deeper customer relationships. Our goal is to ensure every customer becomes a lifelong Plaid champion and advocate. You'll own the long-term technical success of some of the most innovative Enterprise companies in the world, influencing how millions of users experience financial connectivity. You will be a product expert in Plaid's offerings, owning many customer relationships simultaneously and stay up to date on Plaid's technological improvements and new product offerings. You'll be the technical voice and advocate for your customers internally, helping to shape Plaid's product direction based on real-world feedback and impact. You will work in partnership with Account Manager(s) and several other cross-functional teams to be the primary driver of the design and execution of technical strategies that help our customers achieve their goals. Responsibilities Work with Plaid's most strategic customers in the Enterprise segment and collaborate as a technical expert on leveraging Plaid to accomplish their business + technical goals and objectives. Own the post-sales technical strategy and alignment with customers, ensuring our mutual roadmaps are understood and communicated. Proactively identify opportunities to optimize customer integrations and drive adoption of Plaid's newest technical features and requirements, aligning each to measurable customer outcomes (e.g., increased conversion, error reduction, expanded coverage). Establish and own deep relationships with every level of technical stakeholder from Engineers to CPOs / CTOs, ensuring Plaid remains top-of-mind as a trusted partner. Be a champion for our customers and work with our internal Plaid teams to translate customer feedback into product insights; partner with key customer stakeholders to ensure alignment between their business and product priorities and Plaid's. Serve as the escalation point for technical incidents and / or issues that have surfaced beyond the normal Plaid support channels. Track customer integration health and feature adoption metrics, surfacing insights to improve product performance and shape future roadmap discussions. Collaborate with Account Managers to define, track, and deliver quarterly technical account goals that directly grow and expand product adoption and customer value. Requirements 10+ years of experience in a client-facing and technology-focused role where business experience and technical acumen was combined. Experience working with enterprise customers is strongly preferred. Experience managing customer relationships independently and building / executing technical strategies to make customers successful with new technologies. Demonstrated ability to tie technical solutions to business objectives, KPIs, and revenue outcomes. Excellent project management and communication skills with a strong ability to provide technical details to both technical and non-technical audiences, simplifying complexities in a clear and concise manner. Have a deep understanding of APIs, databases, system infrastructures, and architecture. Experience with tools like Postman, SQL, and monitoring/logging dashboards a plus. Self-starter who takes initiative and possesses strong troubleshooting skills to guide customers through complex or escalated issues. Ability to collaborate cross-functionally with different teams, levels of seniority, and influence structure / process to ensure everyone can meet their goals and timelines. Experience influencing technical decision-makers and building trusted relationships with stakeholders at all levels, including C-suite. Ability to work under pressure to meet deadlines and navigate unexpected roadblocks with a customer-first attitude and a strong sense of empathy. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the . We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here.
    $136k-179k yearly est. Auto-Apply 58d ago
  • Staff AI Engineer - GenAI for FinTech Platforms

    Plaid Inc. 4.9company rating

    Plaid Inc. job in San Francisco, CA

    A leading fintech company headquartered in San Francisco is seeking a skilled AI Applications Engineer to accelerate the integration of AI into its services. The successful candidate will lead projects enhancing customer interaction with AI-driven solutions, focusing on personal finance applications. Strong software engineering fundamentals, experience with large language models, and a collaborative spirit are required. Contributions to diverse and equitable team dynamics are also encouraged. #J-18808-Ljbffr
    $97k-161k yearly est. 1d ago

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