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Planet DDS jobs - 20 jobs

  • Customer Service Representative

    CPSI 4.7company rating

    Remote job

    Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization. Identifies solutions that address billing issues and presents appropriate resolution options to customers.Negotiates and authorizes billing settlements within established limits and adjusts customer accounts. 11 AM to 8PM CST Business Support
    $29k-37k yearly est. Auto-Apply 3d ago
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  • PACS IT Support Specialist

    CPSI 4.7company rating

    Remote job

    Provide PACS Tier I technical support and information regarding the services, products or materials offered by Trubridge EHR in relation to the PACS product. We are looking for a dedicated and customer-focused Remote PACS Support Tier I professional to join our ImageLink PACS team. As a Remote PACS Support Tier 1 Technician, you will be the initial point of contact for our clients, delivering timely and efficient technical assistance. You will provide first-level technical support to clients via phone, email, or chat (ticketing system), ensuring prompt and courteous assistance. Record and track all client interactions, including inquiries, complaints, comments, in the ticketing system, maintaining accurate and up-to-date records of issues and resolutions. Assist clients with installations/updates of PACS software server and viewer applications. Escalate complex or unresolved issues to IT PACS Specialist Tier II or IT PACS Guide Tier III support, ensuring timely and accurate handoff. Collaborate with other IT support staff to identify recurring issues and propose solutions for continuous improvement. Participate in on-call rotation and provide after-hours support when necessary. Your main responsibility will be to troubleshoot and solve PACS-related issues, respond to inquiries, and ensure that clients can work smoothly within the PACS product. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job-related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Technical Support
    $35k-64k yearly est. Auto-Apply 3d ago
  • Quality Assurance Provider

    CPSI 4.7company rating

    Remote job

    Conducts quality audits on medical billing, coding, receipting, and/or early out service functions performed by TruBridge employees or TruBridge contracted or sub-contracted staff. Discusses findings with the auditee and/or his/her supervisor(s). Summarizes findings and reports to appropriate Management at prescribed intervals. Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization. Identifies solutions that address billing issues and presents appropriate resolution options to customers. Negotiates and authorizes billing settlements within established limits and adjusts customer accounts. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: • Conducts quality assurance audits on TruBridge employees, or sub-contracted staff. • Present findings to the auditee. • Summarize findings, and report to Management. • Develop training materials. • Conduct presentations to audited staff for further development. • Assists in developing training plans for clients, TruBridge employees, and sub-contracted employees. Minimum Requirements: Education/Experience/Certification Requirements • Excellent communication (written and oral) and interpersonal skills. • Strong organizational, multi-tasking, and time-management skills. • Must be detail oriented and able to follow through on issues to resolution. • Must be able to act both independently, and as a team member. • 3 years revenue cycle experience. • Minimum of Intermediate level of Excel experience • Comfortable speaking in a group setting • Able to present audit findings in a confident and constructive manner. • Able to teach billing compliance concepts to an individual or in a group setting. Preferred Qualifications: • Associates degree or higher or the years of experience in a related field. Business Support
    $42k-76k yearly est. Auto-Apply 3d ago
  • Part -Time Coding Advocate

    CPSI 4.7company rating

    Remote job

    The Coding Advocate will handle medical coding and data entry / abstraction for various types of Hospital visits: Inpatient, Outpatient, Ambulatory, Surgery, Emergency and Special Procedures. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Inpatient: Accurately assigns ICD-10-CM and PCS primary and secondary diagnoses and procedure codes based on the documentation in the record and in accordance with the site specific guidelines and policies. Accurate assignment of the DRG. Outpatient: Correctly assigns modifiers to chargemaster items and coder assigned CPT codes as applicable to outpatient coding, as appropriate. Outpatient Surgery: Correctly assigns CPT codes to outpatient procedures consistent with client contract and documentation in the record. Emergency Room: Correctly assign diagnosis codes, assign appropriate E&M facility and/or profee levels, assign infusion and injection CPT codes. Ability to create compliant physician queries. Accurately review claims for medical necessity. Update problem lists consistent with client contract. Correctly assign present on admission indicators. Ability to provide excellent customer service to our clients and teammates. Consistently demonstrates an excellent attitude, and works to strengthen the team as a whole. Floats between multiple sites, and coding specialties with ease and flexibility. Minimum Requirements: Education/Experience/Certification Requirements 2 year degree or equivalent experience; AHIMA or AAPC certification required Actively holds one or more of the following credentials: RHIA, RHIT, CCS, CPC, COC Surgical with ortho experience/OBS. Experience with device codes a plus. Meets or exceeds Quality and Productivity standards. Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently, and as a team member. Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Preferred Qualifications: 2+ years of coding experience in multiple patient types Experience coding and charging injections and infusions Why join our team? Work remotely with a work/life balance approach Robust benefits offering, including 401(k) Generous time off allotments 10 paid holidays annually Employer-paid short term disability and life insurance Paid Parental Leave
    $34k-47k yearly est. Auto-Apply 30d ago
  • Regional Manager, Workplace Experience - Americas Region

    The Go Daddy Group Inc. 4.7company rating

    Remote or Kirkland, WA job

    At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is an in-office position and you'll be expected to work full-time in an office location, and therefore must live within commuting distance from your assigned office. You will work from this office beginning on your first day. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. Join our team The Regional Manager, Workplace Experience - Americas is responsible for the execution and day-to-day leadership of workplace operations, employee experience, and regional real estate activities across GoDaddy's Americas sites! Based in Kirkland, this role supports anchor offices, ensuring consistent delivery of global workplace standards while adapting to local market, cultural, and regulatory requirements. This role serves as both a regional operator and the site leader for GoDaddy's Kirkland office, a high-visibility, executive-facing location. Regional Coverage: Kirkland, Tempe, Santa Clara, Gilbert, Grand Cayman, Vancouver, Cedar Rapids, Bogotá, New York, and all other current and future sites within the Americas region. This role may require travel periodically across regional locations. What you'll get to do... Leadership & Regional Execution * Serve as the regional point of contact for Workplace Experience within GREWS, building positive relationships with employees and cross-functional partners. * Lead, mentor, and develop workplace teams across the Americas region, fostering accountability, consistency, and talent development. * Execute and adapt global workplace strategy at the regional level, incorporating local needs and constraints. * Partner closely with IT, People, Legal, Finance, Security, and Events teams (and others) to ensure coordinated delivery of workplace services. Real Estate & Site Execution * Partner with the Senior Director, GREWS, to support site strategy, lease transitions, and occupancy planning across the Americas. * Manage day-to-day landlord and vendor relationships, escalating strategic, financial, or risk-related issues as appropriate. * Provide regional inputs to headcount forecasting, space utilization tracking, and reporting. * Support change management and employee communications related to site moves, renovations, or closures. * Partner with Legal and Entity Management to ensure workplace operations meet registration, compliance, and statutory requirements. Operational Excellence * Lead and support workplace teams and vendors to deliver consistent daily operations across regional sites. * Implement global standards, KPIs, and service expectations, and monitor performance against them. * Act as an escalation point for operational issues, stepping in directly during critical situations or coverage gaps. * Run regional OpEx and CapEx budgets, vendor contracts, and operational initiatives, ensuring accurate tracking and documentation. * Analyze operational, utilization, and service performance data to identify trends, risks, and improvement opportunities across the region. * Synthesize data from multiple sources (e.g., utilization, vendor performance, budgets, employee feedback) into clear insights that advise regional decisions and escalations. * Conduct periodic audits related to safety, compliance, and employee experience. * Maintain organized systems for contracts, budgets, and project documentation to support transparency and continuity. * Support the development and maintenance of operational resources, including SOPs, SharePoint pages, training materials, and AI-enabled tools. Culture & Employee Experience * Support consistent, inclusive work environment experiences that foster belonging and engagement across sites. * Partner with DEIB, People, and Events teams to execute employee programs aligned with GoDaddy's values. * Gather and respond to employee feedback, raising themes and improvement opportunities as appropriate. Safety, Security & Business Continuity * Partner with Safety & Security teams on access control, health and safety compliance, and emergency preparedness. * Support regional site response efforts during incidents or disruptive events, following established protocols. Technology Enablement * Partner with IT to support workplace technologies, including AV, collaboration tools, and booking systems. * Ensure smooth regional rollout and adoption of approved workplace technologies. Sustainability & ESG * Support the implementation of ESG initiatives at regional sites, including waste reduction, energy efficiency, and responsible sourcing. * Provide data and operational support for ESG reporting and compliance efforts. Your experience should include... * 7+ years of experience in workplace, facilities, or real estate operations with multi-site or regional scope. * Experience leading and developing high-performing teams, including managers and frontline staff, with demonstrated ability to communicate effectively and build strong stakeholder partnerships. * Proven success managing vendors, service providers, and regional operations. * Experience budgeting, forecasting, and operational financial tracking. * Proficiency with workplace and facilities management systems. We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to ***********************. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
    $108k-162k yearly est. Auto-Apply 3d ago
  • Revenue Cycle and E.H.R - Vendor Performance Analyst

    CPSI 4.7company rating

    Remote job

    The Procurement Analyst will be responsible for supporting strategic sourcing and vendor management for our Electronic Health Record (EHR) and Revenue Cycle Management (RCM) product and service lines. This role will be instrumental in negotiating vendor contracts, managing vendor compliance, and aligning procurement activities with legal, regulatory, and operational standards. The ideal candidate will bring a strong understanding of healthcare IT procurement, particularly in software licensing, data privacy, healthcare regulation and third-party risk management. This role requires strong attention to detail, excellent negotiation skills, and the ability to work collaboratively with various departments to ensure contract terms are met and risks are minimized. This role will be tasked with studying the details and implications of contractual agreements, ensuring that the terms comply with legal regulations, the Company's strategy, principles of fiscal responsibility and assessing the potential risks involved. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job-related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: responsibilities of this role include: Draft, review, and negotiate contracts, ensuring terms are clear, fair, and compliant with company policies. Lead procurement efforts for software, services, and technology solutions supporting EHR and RCM platforms. Collaborate with product, engineering, strategy, and finance teams to forecast procurement needs and align sourcing strategies with business goals. Manage the vendor contract lifecycle, including renewals, amendments, and terminations. Ensure all vendor agreements comply with HIPAA, HITECH, and other relevant healthcare applicable laws and regulations. Maintain vendor contract templates and procurement policies in alignment with legal operations. Maintain a comprehensive contract management system, ensuring all contracts are accurately recorded and easily accessible. Collaborate with legal, finance, sales, vendors and other departments to ensure contract compliance and address any issues. Evaluate and onboard vendors, ensuring alignment with company standards for data security, compliance, and performance. Monitor vendor SLAs, conduct periodic audits, and manage remediation plans when necessary. Perform diligence on prospective vendors to ensure entities meet company standards and expectations and to mitigate risk of adverse outcomes. Monitor contract performance and compliance, identifying and mitigating risks, including keeping track of contract expiration and renewal dates. Foster strong relationships to ensure contract terms are met and issues are resolved effectively Align contract management strategies with organizational objectives and legal requirements by streamline and standardizing contract management processes to ensure best practices are adopted and utilized. Prepare and present reports on contract status, performance, and compliance to leadership team. Serve as a liaison between Legal, IT, Finance, and Product teams to ensure procurement supports operational and regulatory objectives. Support due diligence efforts for partnerships, acquisitions, and strategic initiatives. Track procurement KPIs, cost savings, and vendor performance metrics. Recommend process improvements and automation opportunities within procurement workflows. Track and manage vendor renewals and mitigate risks of vendor product and service duplication. Minimum Requirements: Bachelor's degree in Business, Legal Studies, Supply Chain, or related field. 3+ years of procurement experience, with at least 2 years in healthcare IT or legal operations 3 + years of proven experience administering legal contracts or in a similar role. Strong understanding of contract law and contract management principles. Excellent negotiation, communication, and interpersonal skills. Detail-oriented with strong organizational and analytical abilities. Proficiency in contract management software and Microsoft Office Suite. Ability to work independently and as part of a team. Preferred Qualifications: Strong understanding of EHR systems, RCM platforms, and healthcare data compliance. Experience negotiating software licensing agreements and managing third-party risk. Familiarity with contract lifecycle management (CLM) tools and procurement platforms. Excellent communication, negotiation, and stakeholder management skills. Certification in contract management (e.g., CPCM, CCM) is a plus. Working Environment/Physical Demands Working Environment: Physical Demands: Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. Travel Requirements: None Occasional Moderate Frequent Very Frequent (25% or Less) (25% - 40%) (40% - 80%) (80% or more) Other possible Unofficial Titles: Unofficial titles may be given by the manager and used for calling cards and email signatures. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise. It does not alter the "at will" employment relationship between the company and the employee.
    $65k-88k yearly est. Auto-Apply 8d ago
  • Coder - Facility (Surgery & Observation) - Heart Cath/CABG

    CPSI 4.7company rating

    Remote job

    Abstracts clinical information from a variety of medical records, charts and documents and assigns appropriate ICD-10 and/or CPT-4 codes to patient records according to established procedures. Works with coding databases and confirms CPT codes. Inputs and maintains data on procedures required for state or other reporting. May require an associate degree. Requires a certification from AAPC Certified Professional Coder (CPC) or AHIMA RHIT or CCS. Works with the coding manager and team on this site. Has attained full proficiency in multiple specialties of discipline. Typically requires 4+ years of related OBS/OPS coding experience, and may include additional credentials. Performs coding on multiple specialties with proficiency. Business Support
    $40k-56k yearly est. Auto-Apply 60d+ ago
  • Billing & Posting Resolution Representative

    CPSI 4.7company rating

    Remote job

    The Billing & Posting Resolution Representative position is responsible for acting as a liaison for hospitals and clinics using TruBridge Accounts Receivable Management Services. They work closely with TruBridge management and hospital employees in receiving, preparing and posting of receipts for hospital services while ensuring the accuracy in the posting of the receipt, contractual allowance and other remittance amounts. Candidates must be detail oriented with excellent verbal and written communication skills, organizational skills, and time management skills. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: Receives daily receipts that have been balanced and stamped for deposit and verifies receipt total. Research receipts that are not clearly marked for posting. Post payments to the appropriate account and makes notes required for follow-up. Posts zero payments to the appropriate account and makes notes required for follow-up. Maintains log of daily receipts and contractual posted. Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers. Responsible for consistently meeting production and quality assurance standards. Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer. Updates job knowledge by participating in company offered education opportunities. Protects customer information by keeping all information confidential. Processes miscellaneous paperwork. Ability to work with high profile customers with difficult processes. May regularly be asked to help with team projects. 3 years hospital payment posting, including time outside Trubridge. Display a detailed understanding of CAS codes. Post denials to patient accounts with the correct denial reason code. Post patient payments, electronic insurance payments, and manual insurance payments. Balance all payments and contractual daily. Make sure postings balance to the site's bank deposit. Adhere to site specific productivity requirements outlined by management. Serve as a resource for other receipting service specialists. Must be agile and able to easily shift between tasks. May require overtime as needed to ensure the day/month are fully balanced and closed. Assist with backlog receipting projects, such as unresolved situations in Thrive, researching credit accounts, and reconciling unapplied. Minimum Requirements: Education/Experience/Certification Requirements 3 years hospital payment posting, including time outside TruBridge. Computer skills. Experience in CPT and ICD-10 coding. Familiarity with medical terminology. Ability to communicate with various insurance payers. Experience in filing claim appeals with insurance companies to ensure maximum reimbursement. Responsible use of confidential information. Strong written and verbal skills. Ability to multi-task. Why Should You Join Our Team? 3 weeks paid Training Earn time off starting on Day 1 10 Company Paid Holidays Medical, Dental and Vision Insurance Company Paid Life and AD&D Insurance Company Paid Short-Term Disability Insurance Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance, Paid Parental Leave Flexible Spending or Healthcare Savings Accounts 401K Retirement Plan with competitive employer match Casual Dress Code Advancement Opportunities to grow within the company
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Technical Risk Manager

    The Go Daddy Group Inc. 4.7company rating

    Remote or Atlanta, GA job

    At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join our Team We are seeking a Senior Technology Risk Manager to join GoDaddy's Certificate Authority (CA) organization - a rapidly evolving team responsible for operating one of the world's largest CAs. Our mission is to ensure that GoDaddy's CA maintains world-class security, compliance, and trustworthiness while enabling the business to deliver reliable, automated certificate services at massive scale. This role is ideal for someone who thrives at the intersection of technology, risk management, and PKI compliance, and who enjoys partnering with engineering, compliance, and security teams to solve complex challenges. You'll help safeguard GoDaddy's reputation as a trusted root CA while enabling innovation across SSL/TLS, automation, and new product lines like Verified Mark Certificates (VMC) and a Private CA. What you'll get to do... * Assist in providing guidance on PKI/SSL compliance to business partners and team members which includes reporting compliance posture to management on a periodic basis. * Assist in providing guidance on CA compliance requirements and support execution of IT Internal Control activities including data monitoring, access reviews, and CA ceremonies. * Support in the development and execution of GoDaddy's CA compliance program which includes monitoring sub CA compliance, assisting with policy changes, collaborating with the sub CA, and working with development teams on automated testing requirements. * Follow CA/B forum changes with an eye to changes and browser sentiment related to CA and sub CA relationships. * Complete along-side and across different compliance areas to complete the following * Plan and lead projects to document processes, identify risks and evaluate control design: * Collaborate with partners to design appropriate remediation strategies * Organize and coordinate external audit projects within scope, timeline and budgets Your experience should include… * 5+ years of professional experience with CA WebTrust compliance, risk management, PKI and SSL certificate business * 3+ years of professional experience in web PKI, PKI engineering or PKI/SSL policy * Ability to work well with a team and on individual projects as assigned * Experience working with Agile methodologies We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to ***********************. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
    $88k-118k yearly est. Auto-Apply 60d+ ago
  • Software Development Manager

    The Go Daddy Group Inc. 4.7company rating

    Remote or Tempe, AZ job

    At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join our team The GoCaaS (GoDaddy Content As A Service) team powers GoDaddy's generative AI platform. We enable internal teams to securely build, deploy, and scale AI capabilities across the company-driving innovation, productivity, and customer impact. Our platform supports 100+ large language models across multiple vendors (OpenAI, Google, Anthropic, AWS) with 99.99% uptime, serving thousands of employees and dozens of teams. What you'll get to do... * Lead and develop a high-performing engineering team delivering critical AI platform capabilities while mentoring engineers to deliver quality software efficiently. * Partner with cross-functional teams (product, design, and engineering leaders) to define and execute the GoCaaS roadmap and strategic initiatives. * Drive platform excellence by ensuring reliability, scalability, and optimal developer experience for internal AI consumers. * Champion engineering best practices, including CI/CD, observability, and secure software development across the organization. * Collaborate with enterprise teams (security, data, infrastructure) to deliver enterprise-grade AI solutions while fostering a culture of experimentation and technical excellence. Your experience should include... * 6+ years of software engineering experience with at least 2 years in engineering management or tech lead roles. * Proven leadership of backend/platform teams delivering production-scale services. * Strong cloud infrastructure knowledge (AWS, GCP, or Azure) and distributed systems expertise. * Hands-on programming skills in Python, Go, or Node.js with CI/CD and observability experience. * Leadership and project management abilities, including stakeholder management and cross-functional project delivery. You might also have... * AI/ML Infrastructure Experience - Working with LLMs, RAG systems, or broader AI/ML infrastructure. * Container Orchestration - Familiarity with Kubernetes and Docker. * Security & Privacy - Experience with secure data handling and privacy frameworks. * Developer Platform Background - Experience building internal tooling or developer platforms. * Leadership & Community Engagement - Passion for team building, mentoring engineers, and contributing to open-source initiatives. We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits, including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunities more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report, which can be found on our Diversity Careers page. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to ***********************. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
    $93k-132k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate - West Virginia

    Startek 3.8company rating

    Remote job

    In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice! Why Startek? We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement! As an employee you will receive; Paid training and continuous development Promotion opportunities (Startek makes every effort to promote from within) Medical, Dental and Vision benefits after 60 days of successful employment 401K and Stock plan participation Paid time off to enjoy time with friends and family. We also have employee perks and discounts with both national programs and community engagement programs What Can You Expect After You Apply? Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family. Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team. We have a diverse set of full time opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today! Startek is an Equal Opportunity Employer Job Requirements: 18 years of age or older High School Diploma or GED Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections. Excellent Communications skills Desire to actively engage and listen to your customers. Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution. Ability to learn new concepts quickly and efficiently and apply those learnings in real-time. Must live within the state of West Virginia, US Bring Your Own Device Equipment Requirements (if applicable): OS: Windows 11 CPU: 2-core @ 2.00GHz (base clock speed, not turbo/"up to" frequency) RAM: 8GB Hard Drive Free Space: 5GB High Speed Internet: speeds at least 20 Mbps download/10 Mbps upload (note: the PC must also be connected via an Ethernet cable to your modem or router). Cellular (3G/4G/5G), satellite, VPNs, and wifi internet connections are not supported connection types for this role. Webcam USB Headset Second Monitor
    $26k-34k yearly est. Auto-Apply 35d ago
  • Senior Manager - Experimentation Science & AI

    The Go Daddy Group Inc. 4.7company rating

    Remote or Phoenix, AZ job

    At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team We are looking for an experienced leader in experimentation methodology to join our core Applied ML team. The Applied AI and Machine Learning team handles large-scale data to support many business areas. We develop a cohesive navigation experience across channels and web pages. Our goal is to simplify and improve the shopping experience for everyday entrepreneurs worldwide, helping them quickly find what they need on our website. In this leadership role, you will enhance the strategic direction of our experimentation methodology efforts. You will use simulations and reinforcement learning, ensuring consistency with business objectives, and supporting cross-functional teams in data-informed experimentation solutions. You will guide teams working at the intersection of large-scale foundation models, multi-agent systems, and RL-based optimization, encouraging a culture of collaboration, innovation, and technical excellence. What you'll get to do... * Define and drive the strategic roadmap for AI driven experimentation methodology, aligning initiatives with organizational goals and business impact * Supervise and mentor teams of scientists and engineers, providing technical guidance and career development * Promote meticulous experimentation, including the development of simulation environments and robust evaluation frameworks using machine learning and RL * Collaborate with product, engineering, and business teams to translate research outcomes into scalable, production-ready experimentation solutions * Facilitate knowledge sharing and cultivate a collaborative, innovative environment across the Applied ML team and broader organization Your experience should include... * 3+ years of professional experience managing and leading high-performing teams, including mentoring and coaching team member to achieve organizational goals * 5+ years of professional experience in experimentation methodology, Reinforcement Learning, and software development * 2 + years of professional with experimentation platforms, data pipelines, and analytical tools to guide methodological rigor * A deep understanding of statistical principles, causal inference, and experimental design for large-scale digital products * A track record of partnering effectively with experimentation platform teams, product managers, and business stakeholders to drive data-informed decision-making * 5+ years of professional experience translating complex statistical concepts into actionable insights for technical and non-technical audiences * The ability to define and implement a vision for experimentation best practices across diverse product areas You might also have... * Master's in computer science or equivalent quantitative fields We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to ***********************. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
    $71k-101k yearly est. Auto-Apply 30d ago
  • Accounts Receivable Associate - (Order-to-Cash)

    CPSI 4.7company rating

    Remote job

    The Accounts Receivable Associate - OTC plays a key role in ensuring timely, accurate, and compliant billing operations by analyzing billing data, metrics, and processes. This role supports financial reporting, investigates discrepancies, and recommends improvements to optimize revenue collection and reduce errors. Collaborate across teams to resolve complex billing issues, ensure alignment with contractual terms, and contribute to process enhancements. Work is both independent and collaborative, involving moderately complex aspects of projects and requiring a strong understanding of billing systems, financial standards, and regulatory compliance. These Goals and objectives are not to be construed as a complete statement of all duties performed; employees will be required to perform other job-related duties as required. Goals and objectives are subject to change. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Essential Functions: Prepare status reports to track billing activities Analyzes billing trends and recommends process improvements to optimize revenue collection, reduce errors, and improve payment times. Investigates and resolves billing discrepancies and errors. Provides billing data and analysis to support the development of financial statements or projections. Ensures invoices reflect negotiated payment terms and conditions and comply with financial policies, standards, and regulations. Collaborate with other internal teams (sales, operations, contracts, accounting, etc.) to ensure accurate and correct reporting of billing information Accurately calculate billable data from provided reports, ensure timely delivery to internal stakeholders Minimum Requirements: Education/Experience/Certification Requirements Bachelor's Degree or equivalent 2-4 years' experience in billing or related field Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Collaborate with business partners to gather necessary information to respond to customer inquiries Proficiency in billing processes and billing software. Experience with bookkeeping, invoice verification, and record keeping. Strong ability to perform ad hoc reporting and data analysis to support financial decision-making. Familiarity with GAAP standards and revenue recognition principles. Understanding of regulatory compliance and internal controls. Ability to research and respond to inquiries from internal and external stakeholders. Knowledge of contracting terms and conditions and their impact on billing. Skilled in process analysis and identifying opportunities for process improvement. Preferred Qualifications: Experience working at SaaS / Software company Knowledgeable on accounting principles and account reconciliation Individual Contributor
    $35k-48k yearly est. Auto-Apply 11d ago
  • Principal Product Manager - In Store Experience

    The Go Daddy Group Inc. 4.7company rating

    Remote or Dallas, TX job

    At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you'll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join our team At GoDaddy, we empower 20M+ entrepreneurs worldwide with integrated solutions for commerce, online identity and presence. We are seeking an exceptional Principal Product Manager to be the cornerstone of our Commerce team by leading our In Store Experience! You will define the roadmap and strategy for our Point of Sale and In Store Experience products across surfaces, delivering delightful commerce products to help small businesses run and grow. What you'll get to do... * Define and communicate a compelling product vision and roadmap for our POS and in-store experience products, aligning with company strategy and merchant needs. * Partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features on time and at scale. * Analyze user behavior, market trends, and competitive landscape to find opportunities for innovation and differentiation. * Define clear success metrics and leverage data-driven insights to iterate and improve product performance. * Champion the voice of the customer, conducting regular user research and capturing feedback to advise product decisions. Your experience should include... * 8+ years of product management experience, preferably in POS, retail, or SaaS platforms. * Proven success in shipping and scaling complex, customer-facing products. * Deep understanding of in-store commerce workflows and merchant pain points. * Strong technical acumen; experience working closely with engineering to deliver robust, high-quality software solutions. * Exceptional communication and stakeholder management skills, with an ability to align cross-functional teams around a shared vision. * Relentless focus on user experience and customer outcomes. * Data-driven approach; comfortable with analytics, experimentation, and A/B testing. We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to ***********************. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
    $102k-133k yearly est. Auto-Apply 60d+ ago
  • Insurance Authorization Specialist

    CPSI 4.7company rating

    Remote job

    The Insurance Authorization Specialist will perform daily tasks including: verification of patient eligibility, benefits, reading and understanding clinical notes and/or patient charts, and creating authorizations if needed. Why join our team? Structured career development - our team of industry experts are here to support and work with you to explore your learning potential and career goals 9 Company Paid Holidays Company Paid Parental Leave Earned Time Off (3 weeks) Comprehensive Benefits Program (Medical, Dental and Vision Insurance) Company Paid Life and AD&D Insurance Company Paid Short-Term Disability Insurance Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance, Flexible Spending or Healthcare Savings Account 401K Retirement Plan with competitive employer match Minimum Requirements: Education/Experience/Certification Requirements: Excellent communication (written and oral) and interpersonal skills. Strong organizational, multi-tasking, and time-management skills. Must be detail oriented and able to follow through on issues to resolution. Must be able to act both independently and as a team member. Minimum of two years' experience in authorization department/insurance billing/or similar department. Effective interpersonal and management skills Knowledge of and adherence to regulations set by HIPAA Knowledge and skills necessary to meet individual needs based on physical, psycho-social, educational, safety and other criteria appropriate for each individual patient Organizational and prioritization skills and ability to use time effectively Effective written and verbal communication skills Proficient computer skills Must be able to work in a seated position for extended periods of time Must be able to focus on and read a computer screen for prolonged periods Flexibility to handle a workload that fluctuates and grows with time Preferred Qualifications: Experience with Cerner Initiating authorizations Why join our team? If you join us, you will receive: Work remotely with a work/life balance approach Robust benefits offering, including 401(k) Generous time off allotments 10 paid holidays annually Employer-paid short term disability and life insurance Paid Parental Leave
    $30k-41k yearly est. Auto-Apply 8d ago
  • Encoder Product Owner

    CPSI 4.7company rating

    Remote job

    Product Owner for TruBridge Encoder facility, auditing and grouping and pricing. The product owner will work with HIM professionals to define HIM user workflows, coding guidelines and rules, HIM reports, Auditing reports, user configuration options to facilitate accurate and efficient medical coding and auditing. The product owner will become the subject matter expert on the product, envision product features and functionality, championing a vision and strategy for the product, meet with customers, business partners and stakeholders to inform the product direction. Professional
    $91k-125k yearly est. Auto-Apply 28d ago
  • Billing & Posting Representative

    CPSI 4.7company rating

    Remote job

    The Commercial Medical Biller is responsible for accurate and timely billing of hospital and Rural Health Clinic (RHC) claims to commercial insurance payers. This role focuses heavily on denial management, claim follow-up, and reimbursement optimization while ensuring compliance with payer contracts, federal regulations, and internal policies. Key Responsibilities Billing & Claims Submission Prepare, review, and submit hospital and RHC claims to commercial insurance carriers. Ensure correct use of CPT, HCPCS, ICD-10, revenue codes, modifiers, and RHC-specific billing requirements. Verify charges, units, dates of service, provider credentials, and place of service. Submit corrected, adjusted, and late charges as needed. Denial Management Analyze and resolve billing denials, rejections, and underpayments. Identify root causes of denials (coding, authorization, eligibility, medical necessity, bundling, timely filing, etc.). Prepare and submit corrected claims and formal appeals with appropriate documentation. Track denial trends and recommend process improvements to reduce future denials. Insurance Follow-Up Conduct timely follow-up with commercial payers on unpaid, underpaid, or delayed claims. Communicate with insurance representatives to obtain claim status and resolution. Maintain detailed notes and documentation in the billing system for all follow-up activity. Meet productivity and follow-up benchmarks to ensure timely reimbursement. Compliance & Collaboration Ensure compliance with payer guidelines, hospital policies, and RHC billing regulations. Work closely with coding, registration, authorization, and clinical staff to resolve billing issues. Stay current on commercial payer policy updates and RHC billing changes. Required Skills & Qualifications Knowledge of hospital and RHC billing processes. Strong experience with commercial insurance billing and denial resolution. Proficiency in CPT, ICD-10-CM, HCPCS, and modifiers. Familiarity with payer portals and claim management systems. Strong analytical, organizational, and follow-up skills. Ability to manage high-volume workloads with attention to detail. Business Support
    $32k-39k yearly est. Auto-Apply 3d ago
  • Customer Service Tech Associate - Mansfield, OH

    Startek 3.8company rating

    Remote job

    In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice! Why Startek? We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement! As an employee you will receive; Paid training and continuous development Promotion opportunities (Startek makes every effort to promote from within) Medical, Dental and Vision benefits after 60 days of successful employment 401K and Stock plan participation Paid time off to enjoy time with friends and family. We also have employee perks and discounts with both national programs and community engagement programs What Can You Expect After You Apply? Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family. Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team. We have a diverse set of full time opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today! Startek is an Equal Opportunity Employer Job Requirements 18 years of age or older High School Diploma or GED Open availability, including 2nd or 3rd shifts schedules. Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections. Excellent Communications skills Desire to actively engage and listen to your customers. Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution. Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Principal Product Manager - Partner Platform Integrations

    The Go Daddy Group Inc. 4.7company rating

    Remote or Atlanta, GA job

    At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. What you'll get to do... Define the Enterprise Integration & Partner Platform Strategy * Lead the strategy and roadmap for GoDaddy Commerceʼs headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows. * Develop a clear vision for who integrates with us, why, and how - prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies. * Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs - positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix. Champion Enterprise & ISV Partner Workflows * Serve as the voice of enterprise software partners - from technical architects to product leaders - ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. * Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance. * Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions. Drive Payments & Commerce Platform Capabilities * Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce. * Build support for advanced enterprise requirements including: * Multi-entity and multi-location configuration * Reporting and commissions APIs * Activity and transaction tracking * Risk and fraud scoring hooks * Customer authentication and tokenization flows * Reseller administrator portal * Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows. Influence and Collaborate with Enterprise Clients * Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales. * Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability. * Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability. Deliver Hypothesis-Driven Product Discovery * Use experimentation and partner pilots to validate API features and developer experiences before scaling. * Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS. * Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance. Scale and Evangelize the Partner Platform * Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners. * Define certification standards and reference architectures for recurring vertical use cases. * Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments. Your experience should include... * 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives. * 2+ years of ISO 8583 financial messaging experience. * Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes. * Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement. * Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners. * Track record of cross-functional influence across engineering, business development, operations, and compliance teams. You might also have... * Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopifyʼs Partner APIs. We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. At GoDaddy, we know diverse teams build better products-period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day-focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page. GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to ***********************. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.
    $100k-129k yearly est. Auto-Apply 23d ago
  • Customer Service Associate - Work from Home

    Startek 3.8company rating

    Remote or Denver, CO job

    In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice! Why Startek? We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement! As an employee you will receive; Paid training and continuous development Promotion opportunities (Startek makes every effort to promote from within) Medical, Dental and Vision benefits after 60 days of successful employment 401K and Stock plan participation We also have employee perks and discounts with both national programs and community engagement programs What Can You Expect After You Apply? Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family. Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team. We have a diverse set of full time opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today! Startek is an Equal Opportunity Employer Job Requirements: 18 years of age or older High School Diploma or GED Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections. Excellent Communications skills Desire to actively engage and listen to your customers. Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution. Ability to learn new concepts quickly and efficiently and apply those learnings in real-time. Equipment Requirements: OS: Windows 11 CPU: 2-core @ 2.00GHz (base clock speed, not turbo/"up to" frequency) RAM: 8GB Hard Drive Free Space: 5GB Internet Speeds: 20 Mbps down/10 Mbps up (note: the PC must also be connected via an Ethernet cable to your modem or router) Webcam USB Headset Second Monitor
    $26k-32k yearly est. Auto-Apply 60d+ ago

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