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Assistant General Manager jobs at Planet Fitness - 105 jobs

  • Assistant General Manager

    Planet Fitness 4.1company rating

    Assistant general manager job at Planet Fitness

    SUMMARY DESCRIPTION The Assistant Manager plays a key role in supporting the Club Manager with all aspects of club operations, ensuring an exceptional “Judgement Free Zone ” experience for all members. This position helps lead the team, drive membership growth and retention, and maintain a clean, safe, and welcoming environment in line with Planet Fitness standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are representative but not all-inclusive. Additional responsibilities may be assigned by management. Staff Leadership & Training Support hiring, training, and performance management of team members. Supervise, train, and motivate front desk and cleaning staff to provide excellent member service. Lead by example to promote a positive and team-oriented work environment. Motivate and coach staff to ensure team performance meets company standards. Support staff scheduling and time management. Operations & Facility Management Manage all daily club operations, ensuring all areas are clean, safe, and fully functional. Enforce club policies and safety procedures. Assist with scheduling and supervising staff. Perform front desk functions including but not limited to: Answering phones and assisting callers Checking in members and new member sign-ups Conduct tours for prospective members Handling member requests, issues, and questions Support facility cleanliness and maintenance to meet or exceed company standards. Monitor inventory and order supplies as needed. Provide shift coverage as needed for absent employees or staffing purposes Member Experience & Customer Service Promote and maintain the “Judgement Free Zone ” philosophy in every interaction. Create a welcoming atmosphere for all members, prospective members and guests. Ensure staff follow superior customer service guidelines. Lead by example in maintaining a clean workspace and encouraging team accountability through positive reinforcement and clear expectations. Resolve member concerns or complaints professionally and promptly. Support a positive, motivating, and inclusive club atmosphere. Maintain a strong presence on the club floor to engage with members and monitor staff performance. Qualifications Required: Must be 18 year of age or older. Must be able to work onsite, this is not a remote position Superior customer service skills fitness industry preferred. Strong leadership, communication and conflict resolution skills Hard working, enthusiastic and energetic Strong problem resolution skills Obtain and maintain CPR/AED Certification within required timeframes. Obtain Tanning Certification within company required timeframes. Preferred: Previous supervisory or management experience Prior experience working in a club fitness setting Proficiency in Microsoft Office Suite (Word, Excel, Outlook) High School Diploma or Equivalent PHYSICAL DEMANDS/REQUIREMENTS AND WORKING ENVIRONMENT Environment: Indoor environment; exposure to noise, dust, cleaning chemicals and gym equipment. Physical: This role requires prolonged periods of standing and walking. Frequent stooping, bending, kneeling, climbing, reaching, twisting, repetitive hand movement and lifting (up to 50 lbs.) may be required. The candidate must be able to perform CPR and operate equipment as needed, to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information. Vision and Hearing: Normal vision and hearing, with or without correction. The conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable ADA accommodation may be made to enable individuals with disabilities to perform these essential functions. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ******************************************************************************************* E-Verify Right to Work Poster: ***********************************************************************************************
    $30k-37k yearly est. 11d ago
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  • Assistant General Manager

    Planet Fitness 4.1company rating

    Assistant general manager job at Planet Fitness

    SUMMARY DESCRIPTION The Assistant Manager plays a key role in supporting the Club Manager with all aspects of club operations, ensuring an exceptional “Judgement Free Zone ” experience for all members. This position helps lead the team, drive membership growth and retention, and maintain a clean, safe, and welcoming environment in line with Planet Fitness standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are representative but not all-inclusive. Additional responsibilities may be assigned by management. Staff Leadership & Training Support hiring, training, and performance management of team members. Supervise, train, and motivate front desk and cleaning staff to provide excellent member service. Lead by example to promote a positive and team-oriented work environment. Motivate and coach staff to ensure team performance meets company standards. Support staff scheduling and time management. Operations & Facility Management Manage all daily club operations, ensuring all areas are clean, safe, and fully functional. Enforce club policies and safety procedures. Assist with scheduling and supervising staff. Perform front desk functions including but not limited to: Answering phones and assisting callers Checking in members and new member sign-ups Conduct tours for prospective members Handling member requests, issues, and questions Support facility cleanliness and maintenance to meet or exceed company standards. Monitor inventory and order supplies as needed. Provide shift coverage as needed for absent employees or staffing purposes Member Experience & Customer Service Promote and maintain the “Judgement Free Zone ” philosophy in every interaction. Create a welcoming atmosphere for all members, prospective members and guests. Ensure staff follow superior customer service guidelines. Lead by example in maintaining a clean workspace and encouraging team accountability through positive reinforcement and clear expectations. Resolve member concerns or complaints professionally and promptly. Support a positive, motivating, and inclusive club atmosphere. Maintain a strong presence on the club floor to engage with members and monitor staff performance. Qualifications Required: Must be 18 year of age or older. Must be able to work onsite, this is not a remote position Superior customer service skills fitness industry preferred. Strong leadership, communication and conflict resolution skills Hard working, enthusiastic and energetic Strong problem resolution skills Obtain and maintain CPR/AED Certification within required timeframes. Obtain Tanning Certification within company required timeframes. Preferred: Previous supervisory or management experience Prior experience working in a club fitness setting Proficiency in Microsoft Office Suite (Word, Excel, Outlook) High School Diploma or Equivalent PHYSICAL DEMANDS/REQUIREMENTS AND WORKING ENVIRONMENT Environment: Indoor environment; exposure to noise, dust, cleaning chemicals and gym equipment. Physical: This role requires prolonged periods of standing and walking. Frequent stooping, bending, kneeling, climbing, reaching, twisting, repetitive hand movement and lifting (up to 50 lbs.) may be required. The candidate must be able to perform CPR and operate equipment as needed, to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information. Vision and Hearing: Normal vision and hearing, with or without correction. The conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable ADA accommodation may be made to enable individuals with disabilities to perform these essential functions. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ******************************************************************************************* E-Verify Right to Work Poster: ***********************************************************************************************
    $29k-37k yearly est. 7d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Dublin, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Cleveland, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
  • Anytime Fitness Assistant General Manager

    Anytime Fitness 4.5company rating

    Wapakoneta, OH jobs

    Are you passionate about fitness and dedicated to helping others achieve their health and wellness goals? Join our team as an Assistant General Manager and make a positive impact on people's lives through health and fitness. We are looking for enthusiastic individuals who can motivate and inspire our clients to reach their full potential. This is an entry-level position and industry experience is not required but first-rate people skills and a passion for helping others are. Who We Are Bandon Fitness Texas, Inc. is the largest owner of Anytime Fitness locations in the United States with 250+ current locations and plans for continued growth. With state-of-the-art facilities, a team of passionate individuals, and a commitment to providing exceptional service, we strive to create a positive and motivating environment for our members. What We Expect Assist in developing and managing the membership sales pipeline. Schedule appointments with potential new members. Meet with prospects to discuss their fitness goals and support sales presentations. Help establish and maintain a positive presence in the local community. Assist in maintaining a clean and inviting environment for members. Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours. Support facility operations, including maintaining standards, managing staff, and providing excellent customer service. Act as an ambassador of the Anytime Fitness brand. What You Bring Sales and management experience is preferred but not required. Ability to maximize sales opportunities and achieve personal sales goals. Ability to motivate and inspire others to achieve their health and fitness goals. Proven ability to develop and maintain positive relationships with members and provide exceptional customer service. Energetic, motivated, and goal oriented. Strong leadership ability. Excellent communication and interpersonal skills to effectively interact with members, staff, management, and local community contacts. Schedule Staff hours are Monday-Thursday from 10am-7pm and Fridays from 10am-5pm. Staffing may mandate some Saturdays from 9am-12pm. Compensation & Benefit Summary Compensation packages will include base earning plus commission and bonus potential. Full-time positions include benefit plan options for medical, dental, vision, life, and disability. Paid time off and paid holidays for full-time positions. Opportunities for professional development and growth within a growing organization. A positive and supportive work environment. The chance to make a positive impact on the lives of our members. Our company culture is the cornerstone and strength of our success. Recruiting staff who believe in it is our highest priority and essential to our success. We want to provide you with an upbeat and inspiring work environment that provides opportunities for you to reach your goals while motivating others to reach theirs! If you are passionate about fitness and committed to helping others improve their lives through health and wellness, we encourage you to apply for this exciting opportunity.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Anytime Fitness General Manager

    Anytime Fitness 4.5company rating

    Coshocton, OH jobs

    Are you passionate about fitness and dedicated to helping others achieve their health and wellness goals? Join our team as a General Manager and make a positive impact on people's lives through health and fitness. We are looking for enthusiastic individuals who can motivate and inspire our clients to reach their full potential. This is an entry-level position and industry experience is not required but first-rate people skills and a passion for helping others are. Who We Are Bandon Fitness Texas, Inc. is the largest owner of Anytime Fitness locations in the United States with 250+ current locations and plans for continued growth. With state-of-the-art facilities, a team of passionate individuals, and a commitment to providing exceptional service, we strive to create a positive and motivating environment for our members. What We Expect Develop and manage the membership sales pipeline. Schedule appointments with potential new members. Meet with prospects to discuss their fitness goals and deliver a sales presentation. Establish and maintain a positive presence in the local community. Help maintain a clean and inviting environment for members. Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours. Manage facility operations to include maintaining standards, managing staff, and providing excellent customer service. Be an ambassador of the Anytime Fitness brand. What You Bring Sales and management experience is preferred but not required. Ability to maximize sales opportunities and achieve personal sales goals. Ability to motivate and inspire others to achieve their health and fitness goals. Proven ability to develop and maintain positive relationships with members and provide exceptional customer service. Energetic, motivated, and goal oriented. Strong leadership ability. Excellent communication and interpersonal skills to effectively interact with members, staff, management, and local community contacts. Schedule Staff hours are Monday-Thursday from 10am-7pm and Fridays from 10am-5pm. Staffing may mandate some Saturdays from 9am-12pm. Compensation & Benefit Summary Compensation packages include base earning plus commission and bonus potential. Full-time positions include benefit plan options for medical, dental, vision, life, and disability. Paid time off and paid holidays for full-time positions. Opportunities for professional development and growth within a growing organization. A positive and supportive work environment. The chance to make a positive impact on the lives of our members. Our company culture is the cornerstone and strength of our success. Recruiting staff who believe in it is our highest priority and essential to our success. We want to provide you with an upbeat and inspiring work environment that provides opportunities for you to reach your goals while motivating others to reach theirs! If you are passionate about fitness and committed to helping others improve their lives through health and wellness, we encourage you to apply for this exciting opportunity.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Anytime Fitness Assistant General Manager

    Anytime Fitness-Bryan, Oh 4.5company rating

    Bryan, OH jobs

    Job Description Are you passionate about fitness and dedicated to helping others achieve their health and wellness goals? Join our team as an Assistant General Manager and make a positive impact on people's lives through health and fitness. We are looking for enthusiastic individuals who can motivate and inspire our clients to reach their full potential. This is an entry-level position and industry experience is not required but first-rate people skills and a passion for helping others are. Who We Are Bandon Fitness Texas, Inc. is the largest owner of Anytime Fitness locations in the United States with 250+ current locations and plans for continued growth. With state-of-the-art facilities, a team of passionate individuals, and a commitment to providing exceptional service, we strive to create a positive and motivating environment for our members. What We Expect Assist in developing and managing the membership sales pipeline. Schedule appointments with potential new members. Meet with prospects to discuss their fitness goals and support sales presentations. Help establish and maintain a positive presence in the local community. Assist in maintaining a clean and inviting environment for members. Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours. Support facility operations, including maintaining standards, managing staff, and providing excellent customer service. Act as an ambassador of the Anytime Fitness brand. What You Bring Sales and management experience is preferred but not required. Ability to maximize sales opportunities and achieve personal sales goals. Ability to motivate and inspire others to achieve their health and fitness goals. Proven ability to develop and maintain positive relationships with members and provide exceptional customer service. Energetic, motivated, and goal oriented. Strong leadership ability. Excellent communication and interpersonal skills to effectively interact with members, staff, management, and local community contacts. Schedule Staff hours are Monday-Thursday from 10am-7pm and Fridays from 10am-5pm. Staffing may mandate some Saturdays from 9am-12pm. Compensation & Benefit Summary Compensation packages will include base earning plus commission and bonus potential. Full-time positions include benefit plan options for medical, dental, vision, life, and disability. Paid time off and paid holidays for full-time positions. Opportunities for professional development and growth within a growing organization. A positive and supportive work environment. The chance to make a positive impact on the lives of our members. Our company culture is the cornerstone and strength of our success. Recruiting staff who believe in it is our highest priority and essential to our success. We want to provide you with an upbeat and inspiring work environment that provides opportunities for you to reach your goals while motivating others to reach theirs! If you are passionate about fitness and committed to helping others improve their lives through health and wellness, we encourage you to apply for this exciting opportunity.
    $29k-35k yearly est. 16d ago
  • Assistant General Manager

    Planet Fitness 4.1company rating

    Assistant general manager job at Planet Fitness

    Full-Time. Hourly paid position. Starting at $18.75 per hour. Schedule: [Sundays: 6:40am-12:40pm, Monday-Tuesdays: 12pm-9pm and Wednesdays-Thursdays: 12pm-8pm] At National Fitness Partners, we don't just work in fitness- we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. We Are Accountable - Self-starters who pursue excellence. We Are Driven - Problem solvers who deliver results. We Are Passionate - Positive energy with a real desire to help others. We Are Ambitious - Always learning and growing toward success. We believe in the power of our people to make a difference. If you're looking for a career where your passion meets purpose, we want YOU on our team! Assistant General Manager Benefits: Growth Opportunities over 90% of our management team started as an entry level team member! PTO for all employees 401K Retirement Fund (Employer match up to 4%!) Health Insurance Options including Health, Dental, Vision, family life insurance, and more Basic Life Insurance & Short-Term Disability I00% Company Paid! Employee Assistance Program Free employee Black Card Membership including one free Black Card Membership for a direct family member Assistant General Manager Responsibilities: The Assistant General Manager is responsible for all club operations. This includes ensuring that the operational and financial goals are met, creating member experiences that produce Raving Fans, and developing and leading a staff of servant leaders whose mission is to transform the lives of those they serve. Work with GM to meet NFP standards with respect to club stats, i.e., closing %, BC%, secondary billing, PE@PF utilization, etc. Partner with GM to decrease club turnover by hiring, motivating, developing and leading competent staff members focused on creating Raving Fans. Support staff scheduling with the goal of maximizing staffing resources while keeping payroll hours in line budget allotment. Hold staff accountable to policies and procedures. Provide constructive counseling in a timely manner. Partner with the GM to complete One-on-Ones on time with development goals and objectives. Model Servant Leadership through daily interactions. Work side-by-side with staff, supporting front desk activities through the use of the info call script, giving member tours, using DataTrak to enroll/manage/cancel members, and cleaning club to NFP standards. Hold members accountable to club policies. Deal with member issues promptly and courteously. Understand and promote a safe and healthy club environment. Participate in marketing promotions. Report member accidents in a timely manner through the NFP process. Provide back-up support for staff as necessary. Qualifications Job Requirements: Superior customer service skills, preferably in the fitness industry. High school education/GED. Management experience through Planet Fitness preferred. Exceptional leadership, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Ability to successfully coach and develop team members. Physical Demands: Ability to lift up to 80 pounds. Walking and standing for prolonged periods of time. Crouching, bending, using hands to pinch and grasp.
    $18.8 hourly 12d ago
  • Anytime Fitness General Manager

    Anytime Fitness 4.5company rating

    Circleville, OH jobs

    Are you passionate about fitness and dedicated to helping others achieve their health and wellness goals? Join our team as a General Manager and make a positive impact on people's lives through health and fitness. We are looking for enthusiastic individuals who can motivate and inspire our clients to reach their full potential. This is an entry-level position and industry experience is not required but first-rate people skills and a passion for helping others are. Who We Are Bandon Fitness Texas, Inc. is the largest owner of Anytime Fitness locations in the United States with 250+ current locations and plans for continued growth. With state-of-the-art facilities, a team of passionate individuals, and a commitment to providing exceptional service, we strive to create a positive and motivating environment for our members. What We Expect Develop and manage the membership sales pipeline. Schedule appointments with potential new members. Meet with prospects to discuss their fitness goals and deliver a sales presentation. Establish and maintain a positive presence in the local community. Help maintain a clean and inviting environment for members. Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours. Manage facility operations to include maintaining standards, managing staff, and providing excellent customer service. Be an ambassador of the Anytime Fitness brand. What You Bring Sales and management experience is preferred but not required. Ability to maximize sales opportunities and achieve personal sales goals. Ability to motivate and inspire others to achieve their health and fitness goals. Proven ability to develop and maintain positive relationships with members and provide exceptional customer service. Energetic, motivated, and goal oriented. Strong leadership ability. Excellent communication and interpersonal skills to effectively interact with members, staff, management, and local community contacts. Schedule Staff hours are Monday-Thursday from 10am-7pm and Fridays from 10am-5pm. Staffing may mandate some Saturdays from 9am-12pm. Compensation & Benefit Summary Compensation packages include base earning plus commission and bonus potential. Full-time positions include benefit plan options for medical, dental, vision, life, and disability. Paid time off and paid holidays for full-time positions. Opportunities for professional development and growth within a growing organization. A positive and supportive work environment. The chance to make a positive impact on the lives of our members. Our company culture is the cornerstone and strength of our success. Recruiting staff who believe in it is our highest priority and essential to our success. We want to provide you with an upbeat and inspiring work environment that provides opportunities for you to reach your goals while motivating others to reach theirs! If you are passionate about fitness and committed to helping others improve their lives through health and wellness, we encourage you to apply for this exciting opportunity.
    $28k-34k yearly est. Auto-Apply 24d ago
  • Assistant General Manager

    Planet Fitness 4.1company rating

    Assistant general manager job at Planet Fitness

    SUMMARY DESCRIPTION The Assistant Manager plays a key role in supporting the Club Manager with all aspects of club operations, ensuring an exceptional “Judgement Free Zone ” experience for all members. This position helps lead the team, drive membership growth and retention, and maintain a clean, safe, and welcoming environment in line with Planet Fitness standards. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are representative but not all-inclusive. Additional responsibilities may be assigned by management. Staff Leadership & Training Support hiring, training, and performance management of team members. Supervise, train, and motivate front desk and cleaning staff to provide excellent member service. Lead by example to promote a positive and team-oriented work environment. Motivate and coach staff to ensure team performance meets company standards. Support staff scheduling and time management. Operations & Facility Management Manage all daily club operations, ensuring all areas are clean, safe, and fully functional. Enforce club policies and safety procedures. Assist with scheduling and supervising staff. Perform front desk functions including but not limited to: Answering phones and assisting callers Checking in members and new member sign-ups Conduct tours for prospective members Handling member requests, issues, and questions Support facility cleanliness and maintenance to meet or exceed company standards. Monitor inventory and order supplies as needed. Provide shift coverage as needed for absent employees or staffing purposes Member Experience & Customer Service Promote and maintain the “Judgement Free Zone ” philosophy in every interaction. Create a welcoming atmosphere for all members, prospective members and guests. Ensure staff follow superior customer service guidelines. Lead by example in maintaining a clean workspace and encouraging team accountability through positive reinforcement and clear expectations. Resolve member concerns or complaints professionally and promptly. Support a positive, motivating, and inclusive club atmosphere. Maintain a strong presence on the club floor to engage with members and monitor staff performance. Qualifications Required: Must be 18 year of age or older. Must be able to work onsite, this is not a remote position Superior customer service skills fitness industry preferred. Strong leadership, communication and conflict resolution skills Hard working, enthusiastic and energetic Strong problem resolution skills Obtain and maintain CPR/AED Certification within required timeframes. Obtain Tanning Certification within company required timeframes. Preferred: Previous supervisory or management experience Prior experience working in a club fitness setting Proficiency in Microsoft Office Suite (Word, Excel, Outlook) High School Diploma or Equivalent PHYSICAL DEMANDS/REQUIREMENTS AND WORKING ENVIRONMENT Environment: Indoor environment; exposure to noise, dust, cleaning chemicals and gym equipment. Physical: This role requires prolonged periods of standing and walking. Frequent stooping, bending, kneeling, climbing, reaching, twisting, repetitive hand movement and lifting (up to 50 lbs.) may be required. The candidate must be able to perform CPR and operate equipment as needed, to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information. Vision and Hearing: Normal vision and hearing, with or without correction. The conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable ADA accommodation may be made to enable individuals with disabilities to perform these essential functions. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ******************************************************************************************* E-Verify Right to Work Poster: ***********************************************************************************************
    $29k-37k yearly est. 7d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Upper Arlington, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 40d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Columbus, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 7d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Ashtabula, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 9d ago
  • General Manager

    Planet Fitness Inc. 4.1company rating

    Assistant general manager job at Planet Fitness

    Replies within 24 hours General Manager FLSA Status: Exempt (Salaried) Reports to: Regional Manager SPECIAL REQUIREMENTS * Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. * Must obtain Tanning Certification within time frame required by company. * Must be able to attend occasional off-site meetings * Minimum 46-hour work week SUMMARY DESCRIPTION The General Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The General Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification however this is not intended to be an all-inclusive list and employee may be required to perform additional or different duties from those noted below as directed by their manager: * Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. * Must obtain Tanning Certification within time frame required by company. * Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. * Cross train Assistant Manager in all GM activities to ensure they are prepared to cover for GM when out and take on new GM role within organization. * Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines. * Staff Management * Schedule staff and ensure all shifts are covered. * Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. * Administration and processing of all weekly/bi-weekly employee payroll. * Resolve employee issues or concerns. * Manage disciplinary/termination activities. * Prepare timely payroll submittals each Monday morning ensuring that all employees have properly recorded their time in TimeTender. Be proactive in all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate all member requests, issues and questions. * Ensure prompt opening/closing of gym. Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. * Ensure safety of employees, members and club property. * Determine and communicate equipment repair in a timely manner * Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. * Authorize expenditures and refunds. Make daily bank deposits. * Prepare all HR related forms and send to Corporate Payroll Team. * Track statistics and reports (weekly, monthly, and annually). * Provide backup support for any employee who is absent. QUALIFICATIONS AND REQUIREMENTS * Superior customer service skills, preferably in the fitness industry. * Experience working as an Assistant Manager at Planet Fitness, is recommended * Exceptional leadership, diplomacy and communication skills. * Ability to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Hard working, enthusiastic and energetic! * Basic computer proficiency (Microsoft Suite) * Strong problem resolution skills. * High school diploma/GED equivalent required. * Must be 18 years of age or older. * Must be able to obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. * Must obtain Tanning Certification within time frame required by company. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in an indoor environment; exposure to noise, dust, mechanical and electrical hazards, and cleaning chemicals. Physical: Primary functions require sufficient physical ability and mobility to walk, and stand for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to occasionally lift, carry, push, and/or pull moderate amounts of weight (up to 50lbs); and to verbally communicate to exchange information. Occasional travel required for off-site meetings. Must maintain physical ability to administer CPR in the event of medical emergency. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $29k-35k yearly est. 29d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Toledo, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 8d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Dayton, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 15d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Cincinnati, OH jobs

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    $22.5-31 hourly 17d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Springfield, OH jobs

    * Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. * Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. * Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. * Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations * Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. * Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. * At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. * Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. * Accountable for completion of non-clinical patient calls. * Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. * Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. * Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. * Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. * Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. * Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. * Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management * Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. * Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. * Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. * Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. * Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development * Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. * Maintains and enhances current knowledge and skills related to pharmacy and healthcare. * Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. * Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication * Communicates with pharmacy team, relaying messages from the support center or other key emails as required. * Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications * High School Diploma, GED, or equivalent. * PTCB or ExCPT certification (except in Puerto Rico). * Has one year of work experience as a pharmacy technician in a retail or hospital setting. * Must be fluent in reading, writing, and speaking English (except in Puerto Rico). * Requires willingness to work flexible schedule, including evening and weekend hours. * Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications * Previous people management/ leadership experience. * Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 34d ago
  • MSR Full Time Evenings

    Planet Fitness 4.1company rating

    Assistant general manager job at Planet Fitness

    Benefits: Employee discounts Training & development Wellness resources he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Compensación: $11.00 per hour Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $11 hourly Auto-Apply 60d+ ago
  • Interim Assistant Restaurant Manager - Nordstrom Grill - Beachwood Place

    Nordstrom 4.5company rating

    Beachwood, OH jobs

    As an assistant manager on our team, you'll play a dual role - empowering leader and consummate teacher. A day in the life… Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service Support the success of your unit by keeping customers happy, complying with company procedures and keeping productivity up and costs down You own this if you have… Solid written and verbal communications skills Basic accounting skills Ability to work a flexible schedule Career ambitions in the fast-paced food and beverage industry - next stop, manager…who knows from there! A food handler's card where required by local and state regulations 2+ years full service, upscale restaurant management experience We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $37,500.00 - $60,000.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
    $30k-37k yearly est. Auto-Apply 2d ago

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