Member Service Specialist jobs at Planet Fitness

Job Description The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionallylift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.

Job DescriptionBenefits: Black Card Membership 40 hrs PTO (after one year full-time) Health, Dental, Vison available (full time) Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Full-Time/Part-Time Member Services Representative Your responsibilities will include but are not limited to: Customer Service/Front Desk Activities: Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! Opening shift daily - 6 AM - 2PM Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage and/or merchandise purchases on the point-of-sale (POS) system. Utilize POS system to assist with new memberships, change of address, and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Equipment cleaning is done daily as per assigned units. Regular restroom and wet area cleaning and stocking. Qualifications: 6-12 months of Customer Service experience is preferred. High school diploma/GED equivalent required. Must be 18 years of age or older. Above average computer proficiency with an eye for accuracy. Punctuality and reliability are a must. Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding the member and teams expectations. Physical Demands/Requirements: Continuous standing and/or walking during shift. Continuous interactions with members on the phone and in person. Must be able to lift up to 75 lbs. Will encounter toxic chemicals (ph.-balanced cleaning supplies) daily. Will be working alone for early part of shift. Why you should join the Planet Fitness team! Planet Fitnesss mission is to create a healthier planet. As a Planet Fitness team member, you contribute to changing peoples lives every day Work hard and play hard with an amazing group of talented, dynamic team members.! Medical Insurance available (80/20 split for full-time) Dental/Vision Insurance (available) 40 hours Paid Time Off (PTO)/24 hours Sick Time (after one year full-time) Free Black Card Membership Flexible scheduling Training and uniforms provided Continuous paid training. Advancement available

Benefits: * Black Card Membership * 40 hrs PTO (after one year full-time) * Health, Dental, Vison available (full time) * Competitive salary * Employee discounts * Flexible schedule * Free uniforms * Opportunity for advancement Full-Time/Part-Time Member Services Representative Your responsibilities will include but are not limited to: Customer Service/Front Desk Activities: * Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! * Opening shift daily - 6 AM - 2PM * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage and/or merchandise purchases on the point-of-sale (POS) system. * Utilize POS system to assist with new memberships, change of address, and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Equipment cleaning is done daily as per assigned units. * Regular restroom and wet area cleaning and stocking. Qualifications: * 6-12 months of Customer Service experience is preferred. High school diploma/GED equivalent required. * Must be 18 years of age or older. * Above average computer proficiency with an eye for accuracy. * Punctuality and reliability are a must. * Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding the member and team's expectations. Physical Demands/Requirements: * Continuous standing and/or walking during shift. * Continuous interactions with members on the phone and in person. * Must be able to lift up to 75 lbs. * Will encounter toxic chemicals (ph.-balanced cleaning supplies) daily. * Will be working alone for early part of shift. Why you should join the Planet Fitness team! * Planet Fitness's mission is to create a healthier planet. As a Planet Fitness team member, you contribute to changing people's lives every day * Work hard and play hard with an amazing group of talented, dynamic team members.! * Medical Insurance available (80/20 split for full-time) * Dental/Vision Insurance (available) * 40 hours Paid Time Off (PTO)/24 hours Sick Time (after one year full-time) * Free Black Card Membership * Flexible scheduling * Training and uniforms provided * Continuous paid training. * Advancement available Compensation: $12.00 - $16.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * Competitive salary * Free uniforms * Opportunity for advancement * Training & development Part-Time Weekend Member Service Representative Your responsibilities will include but are not limited to: Customer Service/Front Desk Activities: * Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed! * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage and/or merchandise purchases on the point-of-sale (POS) system. * Utilize POS system to assist with new memberships, change of address, and billing or payment questions. Club Cleanliness and Maintenance: * You may be responsible for Opening and/or Closing on time. * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Follow designated cleaning schedule, preform walk arounds. * Regular restroom and wet area cleaning and stocking. Qualifications: * 6-12 months of Customer Service experience is preferred. High school diploma/GED equivalent required. * Must be 18 years of age or older. * Above average computer proficiency with an eye for accuracy. * Punctuality and reliability are a must. * Exceptional customer service skills; able to interact positively and professionally with members and co-workers, exceeding the member and team's expectations. Physical Demands/Requirements: * Continuous standing and/or walking during shift. * Continuous interactions with members on the phone and in person. * Must be able to lift up to 75 lbs. * Will encounter toxic chemicals (ph.-balanced cleaning supplies) daily. Why you should join the Planet Fitness team! * Planet Fitness's mission is to create a healthier planet. As a Planet Fitness team member, you contribute to changing people's lives every day * Work hard and play hard with an amazing group of talented, dynamic team members.! * Free Black Card Membership * Flexible scheduling * Training and uniforms provided * Continuous paid training. * Additional Hours and Advancement available Compensación: $12.00 - $16.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Part Time - Weekend/Afternoon We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Full Time - Overnight We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

PT, Mon-Sun, Flexible schedule and 8 hr shifts between 6am-10pm, Employee Membership. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Assist in maintaining the neatness and cleanliness of the club. * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Qualifications/Requirements * Customer service or Health Club background preferred. * Competent computer proficiency. * A passion for fitness and health. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter potentially toxic cleaning chemicals during shift. Compensation: $13.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * Dental insurance * Health insurance * Vision insurance Position: Member Services Rep - Full time Overnight Sun:11:30p-6am, Mon-Thurs 10p-6am We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. Compensation: $13.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * A passion for fitness and health. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Member Services Rep - Floater We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Part Time - Weekend/Afternoon We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Benefits: * Paid time off * Training & development * Wellness resources Member Services Rep - Part Time Weekend Saturday and Sunday We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. Compensation: $12.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Member Services Rep - Floater We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Member Services Rep - Floater We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Part Time - Weekend/Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Part Time - Afternoon We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: * Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. * Respond to member questions and concerns in a timely and professional manner. * Conduct beverage or merchandise purchases on the point to sale system. * Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: * Go above and beyond to keep the front desk area and lobby clean and orderly. * Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. * Regular cleaning of all exercise equipment and tanning beds. * Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: * Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. * Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. * Prior Customer Service experience preferred * Must be 18 years of age or older. * High School diploma/GED equivalent required. * Upbeat, positive and professional attitude * Punctuality and reliability are a must. * Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: * Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. * Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). * Ability to talk continually in person or on the phone during shift. * Maintain physical ability to administer CPR in the event of medical emergency. * Ability to see in normal visual range with or without correction. * Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? * Contribute to changing people's lives every day by helping us create a healthier Planet! * Work alongside an amazing group of talented, dynamic professionals! Want more reasons? * Medical, Dental, Vision Insurance * PTO - Paid Time Off * Free Black Card Membership * 401(K) and Roth Retirement Savings Plans * Healthcare and Dependent Care Flexible Spending Accounts * STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.