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Employee reviews

3.96/5

Out of 23 Planet Fitness reviews, 70% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 23 ratings

Overall rating
4.0
Work environment
4.3
Management
3.7
Career opportunities
3.0
Diversity and inclusion
2.8
Salary and benefits
2.5
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Planet Fitness reviews

Employee reviews
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5.0
A zippia user wrote a review on Nov 2018
Pros of working at Planet Fitness

Equipment, the honeys. They have a great floor for an healthy workout and a great opportunity to expand professional relationships.

Cons of working at Planet Fitness

Litter in the parking lot. The place is attractive and clean, some people are litter bugs at the bus stops and parking lot.

Planet Fitness benefits

Competition. Smart people like smart sexy people. The trainer at this gym has worked for the same professional sports franchise for over 30 years. Great knowledge and expertise.

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4.0
A zippia user wrote a review on May 2021
Pros of working at Planet Fitness

I'm able to provide excellent customer service to members, help them with signing up and addressing possible concerns. Members leave feeling good about themselves and I get to witness their progress in their fitness journeys.

Cons of working at Planet Fitness

The hours are few and far between and the pay rate is too low to sustain myself. The position I have in this company also has little to do with my college degree in International Relations.

Planet Fitness benefits

Free gym membership

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2.0
A zippia user wrote a review on Jan 2023
Pros of working at Planet Fitness

The benefits and coworkers are nice. Management and members are not.

Cons of working at Planet Fitness

upper management is consistently more concerned with with appearances rather than function. I was berated and denied a promotion because I sat down at the front desk. I had performed all my necessary duties, the gym was clean, and I suffer from knee issues. Management did not care and i received a written warning because I sat down.

Planet Fitness benefits

The free membership is nice

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4.0
A zippia user wrote a review on Jan 2020
Pros of working at Planet Fitness

What I liked about being apart of Planet Fitness was being able to interact with customers regularly, by doing so, I was able to improve my communication skills.

Cons of working at Planet Fitness

My hours weren’t fairly flexible which caused inconsistency with my schedule.

Planet Fitness benefits

During my time working for Planet Fitness, I was able to receive a free membership.

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Planet Fitness

I love the experience of working in a fast pace environment with motivated individuals.

Cons of working at Planet Fitness

Customer service can be tedious and annoying at times if you must deal with frustrated members.

Planet Fitness benefits

I get a free gym membership to maintain my fitness goals on track

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5.0
A zippia user wrote a review on Aug 2024
Pros of working at Planet Fitness

Great environment, amazing staff members

Cons of working at Planet Fitness

The pay

Planet Fitness benefits

I can give a one free membership to anyone I want

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4.0
A zippia user wrote a review on Mar 2022
Pros of working at Planet Fitness

Environment is nice and fun the people I work with are very kind and outgoing.

Cons of working at Planet Fitness

Members are a little bit hard to deal with sometimes

Planet Fitness benefits

Discounted drinks

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3.0
A zippia user wrote a review on Mar 2022
Pros of working at Planet Fitness

The workers and members are amazing people.

Cons of working at Planet Fitness

Upper management is hard to work with and underpay assistant managers.

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2.0
A zippia user wrote a review on Nov 2021
Pros of working at Planet Fitness

I liked the benefits that came with the job, as well as most of the people I worked with.

Cons of working at Planet Fitness

I did not like how unreasonable the hours were. They tried to make me work full time when I asked to work part-time.

Planet Fitness benefits

My favorite benefit was the free gym membership.

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Planet Fitness

It's a fun environment with coworkers and members alike.

Cons of working at Planet Fitness

There's not much chance or room for growth.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Planet Fitness

I liked the Flexibility that I had at this job.

Cons of working at Planet Fitness

Felt Very underapreciated

Planet Fitness benefits

Freedom to be creative

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Planet Fitness

I loved the job environment, and seeing people motivated to get healthy and physically fit.

Cons of working at Planet Fitness

I don’t have anything that I didn’t like there.

Planet Fitness benefits

My favorite perk was having a free gym membership.

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Planet Fitness

The work environment nice I’m always busy I do front desk n clean up

Cons of working at Planet Fitness

It’s no upward mobility

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Planet Fitness

I love the experience of working in a fast pace environment with motivated individuals.

Cons of working at Planet Fitness

Customer service can be tedious and annoying at times if you must deal with frustrated members.

Planet Fitness benefits

I get a free gym membership to maintain my fitness goals on track

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Planet Fitness

It’s near by everyone is nice they helped me out a lot

Cons of working at Planet Fitness

The pay

Planet Fitness benefits

Just in it for the money

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Planet Fitness

Opportunity to help others with mobility, strength, and conditioning

Cons of working at Planet Fitness

The hours

Planet Fitness benefits

As the regional trainer of the south side of Atlanta the company vehicle is a nice perk

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4.0
A zippia user wrote a review on Aug 2019
Pros of working at Planet Fitness

Its easy, I enjoy the people I work with and free membership.

Cons of working at Planet Fitness

High turnover rate, part-time only, not great pay.

Planet Fitness benefits

Free membership

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4.0
A zippia user wrote a review on May 2019
Pros of working at Planet Fitness

The interactions with people and being in the gym atmosphere

Cons of working at Planet Fitness

The job is a lot of cleaning

Planet Fitness benefits

Free gym membership

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Planet Fitness salaries

5.6
Salary score
The national average salary for a Planet Fitness employee in the United States is $25,232 per year or $12 per hour. Employees in the top 10 percent can make over $35,000 per year, while employees at the bottom 10 percent earn less than $18,000 per year.

Planet Fitness demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Planet Fitness financial performance

9.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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