Planet Technologies jobs in Washington, DC

Job DescriptionPlanet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Mid level Data Scientist. In this role, you will be supporting impactful projects that make a difference for our country. Responsibilities Builds, maintains, and improves dashboards, applications, and automations. Connects to APIs, system-to-system connections, and manual data transfers for ETL. Builds predictive risk models using statistical analysis. Applies AI/ML to extract insights from unstructured documentation. Develops and carries out full-service data calls, including data normalization and visualization. Creates business intelligence analysis and visualizations for management. Improves methodologies and tools for risk assessment. Researches and recommends business data storage/integration solutions. Develops user guides and documentation for BI products. Incorporates data science tools (SQL, R, Python, etc.) into services. Qualifications Strong proficiency with Power Platform, SharePoint, and InfoPath required. Excellent understanding of machine learning techniques and algorithms. Experience with common data science toolkits (R, Weka, NumPy, MATLAB, etc.) and BI tools (Power BI, Anaconda, SPSS). Experience connecting to and manipulating data from federal systems preferred. In absence of years of experience, certifications or past work may be used. Ability to work on site 5 days per week Ability to hold and maintain a Top-Secret level clearance #CJ Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Data Scientist, Mid at Planet Technologies range from $125,000 and $200,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Washington, DC Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with ability to obtain SCI. Education and Experience: You have a Bachelor's Degree in a related field with 7+ years of experience in cybersecurity as an ISSR or a similar position. Experience with Tenable Nessus and/or Security Center, IBM Guardium, HP WebInspect, Network Mapper (NMAP), and/or similar applications. Certifications: CISSP, CASP, GISP, or equivalent preferred What you'll do: Ensure that Agency ISs are operated, maintained, and disposed of in accordance with the internal security policies and practices outlined in the approved Security Assessment and Authorization (SAA) package. Manage the SAA process for new Agench's ISs and legacy ISs migrating into the GRC application. Provide baseline security controls to the system owner, contingent upon the IS's security categorization, type of information processed and entity type. Provide a recommendation to the Authorizing Official, in consultation with the system owner, regarding systems' impact levels and ISs' authorization boundary. Ensure that new entities are created in the GRC application with the security categorization of Agency ISs. Initiate, coordinate, and recommend to the Authorizing Official all Interconnection Security Agreement (ISAs), Memorandum of Understanding (MOUs), and Memorandum of Agreement (MOAs) that permit the interconnection of an IS with any non-FBI or joint-use IS. Perform an independent review of the System Security Plan (SSP) and make approval decisions. Request and negotiate the level of testing required for an IS with the Enterprise Information Security Section and the Authorizing Official. Schedule security control assessments in coordination with the system owner. Coordinate IS security inspections, tests, and reviews with the Security and system owner. Submit the final SAA package to the Authorizing Official for a security ATO decision. Ensure that the Security ATO Electronic Communication (EC) is serialized into Sentinel under the applicable case file number. Advise the FBI Authorizing Official of IS vulnerabilities and residual risks. Ensure that all POA&M actions are completed and tested. Coordinate initiation of an event-driven reauthorization with the FBI Authorizing Official. Ensure the removal and retirement of Agency's ISs being decommissioned, in coordination with the SO, ISSO, and ISSR. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in between, our roles aim to provide each person with meaningful impact and plenty of space to grow. **The Team:** The CRM and Industry Workflows business unit products enable organizations to create seamless customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, Field Service Management, Sales and Order Management, CPQ and Industry verticalized solutions such as Public Sector Digital Services, deliver omnichannel customer engagement and operations while uniting the front, middle, and back office public sector mission teams to provide services, fulfill requests, resolve issues faster, and drive great experiences through our products. **The Role:** Director of Outbound Product Management. The Director will be managing a team of Outbound Product Managers who are key to helping us scale as we continue to be one of the fastest-growing business units at ServiceNow. Outbound Product Managers combine a deep understanding of product capabilities, and market and competitive dynamics, with a passion for informing roadmap and helping our GTM, partner, and customer ecosystem understand the value delivered. At ServiceNow, Outbound Product Managers collaborate closely with multiple cross-functional teams (including marketing, sales, solution consulting, pricing strategy and operations, customer outcomes, product success, and training and certification) **What you get to do in this role:** + Create high-quality enablement content that describes the value of the product innovation with a focus on AI workflows for public sector missions + Develop a deep understanding of and document, customer use cases and success outcomes to influence the product roadmaps + Develop best practices and assets to drive product an AI adoption at scale, by customers and partners + Drive public sector AI (generative, agentic) value & adoption strategy, including data strategy for missions, evaluations setup, and deployment best practices. + Become a trusted resource to promote the public sector industry AI products vision with industry influencers, strategic partners, and analyst firms. + Work closely with Inbound Product Management, Product Marketing, Product Success, and Global Partnerships and Alliances to define product strategy, release themes, go-to-market, and customer adoption plans. + Lead pricing and packaging efforts in close coordination with other BU stakeholders and corporate pricing to optimize market adoption of new products + Define and execute new product launch strategy with relevant product, marketing, and GTM stakeholders and leadership. + Lead cross-functional teams to accomplish our goals. + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + 10+ years of Product Management or related experience in a customer-facing role + Excellent people and management skills to interact with customers, executive staff, colleagues cross-functional teams, and third parties + Deep experience with CRM or BPM applications or related workflows, specifically data models applied across multiple industry verticals or related is required + Experience in configuring and shipping enterprise software/AI products is required + Agile mindset with the ability to manage risk, multiple priorities, and navigate uncertainty + Experience in Development/Functional Consulting functions is a plus; a public sector solutions background is optional Please Note: This position will include supporting our US Federal customers. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. PLEASE NO NOT APPLY if you cannot meet this Federal Requirement. Thank you in advance.

Planet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Salesforce Architect using Lightning. In this role, you will be supporting impactful projects that make a difference for our country. In this role you will utilize your deep technical expertise in Salesforce, strong leadership skills, and a passion for solving business problems using cutting-edge technology. You use your Salesforce Certifications to work closely with developers, and clients to ensure seamless integration and alignment of Salesforce solutions for a government agency. Ideal candidates will have the ability to communicate technical material to non-technical audiences, have experience with data migration tools and best practices and comfortably work with with Agile methodologies and frameworks. Must have thorough knowledge of software development through automation tools as well as demonstrated effective leadership and analytical skills along with experience in Federal IT systems and development processes. Responsibilitities Expert in developing custom solutions on the Salesforce platform leveraging Lightning, Apex, Visual Force, Integrations and out of box salesforce tools. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing. Providing technical expertise in the planning, analysis, implementation, and delivery of innovative solutions around Salesforce. Providing technical guidance while being hands on in the creation, maintenance and upgrading CRM platforms, Communities and Sites. Leads technical strategy and design workshops to direct strategy and solution vision. Build and maintain a library of reusable Service Delivery documentation and code (to include custom scripts and coding) Contribute in-depth knowledge and hands-on experience in interactive technologies, websites, cloud architecture, applications, and open-source technologies Administer complex configuration, integration, and maintenance of Salesforce. Responsible for contributing to and remediating security documentation and controls to ensure compliance and effectiveness. Making system enhancements and modifications based on evolving business requirements Reviewing and providing feedback on technical implementations and documents and ensures that Salesforce best practices and standards are followed Developing an understanding of strategic business needs and provides insight and recommendations to program leadership for technological solutions to meet business objectives Driving client objectives and goals to completion by leveraging strong collaborations across internal and external stakeholders May provide lead and or mentoring of Salesforce Developers on the project. Qualifications Education: BS degree in Computer Science, Engineering or other Information Technology related field. 10+ years of hands-on Salesforce development experience, in Salesforce configuration / customization using Lighting Web Components (LWC), Apex, Visualforce, Triggers, SOQL, SOSL, and AURA, with strong understanding of the Salesforce Security model. 8+ years of experience in a hands-on technical leadership position designing, developing, and administrating Salesforce Platform. 8+ years of experience with Salesforce in technical consulting capacity. Experience in full life-cycle Salesforce implementations with strong expertise in the following modules: Service Cloud, Community Cloud. Experience integrating Salesforce with other applications using SOAP, REST, BULK and Streaming APIs. Experience implementing multiple Salesforce Project deployments including release and environment management. Knowledge of Salesforce Development Best Practices. Experience leading technical teams and mentoring junior level resources, consultants, and clients. Master-level presentation skills for sharing concepts internally and externally and with both business and technical stakeholders. Ability to obtain and maintain a Secret Clearance and ability to obtain DOE L clearance Certifications as a Salesforce Certified Application Architect or System Architect. #CJ Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Architects at Planet Technologies range from $150,000 and $210,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Washington, DC Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance. Education and Experience: You have a Bachelor's Degree in a related field with 3+ years of experience implementing, performance tuning, and supporting databases with experience in PostgreSQL. Experience performing general troubleshooting, database maintenance activities including backup and recovery, capacity planning, and managing user accounts. Experience in identifying and documenting risk areas and mitigation strategies for process and procedure activities. Experience in managing schemas, indexing, objects, and partitioning the tables. Experience in managing system configurations. Experience creating data design models, database architecture, and data repository design. Possess excellent oral and written communication skills and effectively communicate details with all levels of management. Possess the necessary people skills to identify requirements and deliver results. Preferred Qualifications: Prior work experience with the Federal Bureau of Investigation is preferred. Experience with AWS services and capabilities such as Relational Database Service, Data Migration Service, CloudWatch monitoring and alerting, taking, maintaining, and restoring from snapshots, interpreting database logs, networking, and security group maintenance. Experience creating, managing, and implementing PostgreSQL extensions. Experience with pg Admin, and pg SQL. Experience performing data migrations and database conversions (e.g., Oracle to PostgreSQL). What you'll do: Our team provides our Federal Law Enforcement Clients mission and business critical reporting and analytics, blended from several internal source systems. You will work as part of the our infrastructure team to ensure optimal operation of each of the databases across our AWS environment, to include performance tuning and support development teams in line with client requirements. Additionally, you will need to able to identify and troubleshoot issues, proposing solutions in coordination with broader teams. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ITOM Principal Technology Consultant - The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: · Be the technical expert in how to best support IT by configuring ITOM Service Delivery using ServiceNow best practices focused on configuration vs. customization · Support the engagements efforts for ITOM specific areas such as Discovery, CMDB, Event Management, Service Mapping, integrations, re-engineering, improvement and gap analysis of current/future-state ITOM practices during workshops with key customer sponsors and stakeholders · Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their IT processes. · Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology · Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution · Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them · Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement · Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development · Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes · Develop required integration components (SSO, LDAP, etc.) with multiple systems · Develop required portal components · Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution · Juggle multiple and complex projects/initiatives · Promoting continuous improvement practices for delivery/engagement materials · Supporting specific sales activities when required · Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request · Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: - Top Secret Clearance or Above · At least 5 years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals · Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems · Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies · Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc. · Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity · Proven team player and team builder For positions in this location, we offer a base pay of $135,300-$236,800 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory specific to a particular industry vertical, i.e US Public Sector - Federal, State & Local Government, Higher Ed. * Serve as a thought leader on IT Asset Management (inclusive of hardware asset management, software asset management) and Enterprise Asset Management (EAM) for ServiceNow * Develop and maintain strong alignment with Product Management and Engineering teams to provide and advocate for product enhancements, roadmap additions and to relay feedback from the field & customers * Create and own programs that enable / train Solution Consultants and Sellers to demonstrate the value of ITAM and EAM * Create and own efforts to generate and mature ITAM and EAM pipeline for customers within the United States (e.g., webinars, in person events, workshops) * Contribute to and maintain a showcase of ITAM solutions created on the ServiceNow platform * Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients * Demonstrate of solutions - both standard and tailored - to prospects and existing customers * Respond to requests for information / proposal (RFIs, RFPs) * Scope and deliver Proof of Concept/Proof of Value engagements with prospects * Support Marketing events - user conferences, trade shows, webinars, summits, practitioner workshops * Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges * Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc. * Up to 20% travel required Qualifications To be successful in this role, we need someone who has the following: * 7+ years of relevant professional experience, 2 of which must be directly with the ServiceNow ITAM product suite * Exceptional communication and presentation skills, including technical and business concepts associated with optimizing/streamlining costs * Ability to forge strong business relationships and connect with personnel at the staff through C-level (at customer accounts as well as with individuals within the ServiceNow ecosystem) * Strong presales experience and mastery of the sales process OR strong ServiceNow implementation experience (as an implementation partner / vendor or customer) * Experience working with or in Federal or State & Local Government / Higher Education * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. For positions in this location, we offer a base pay of $126,375 to $208,425, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ********************************* for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Job DescriptionPlanet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as an Enterprise Architect. In this role, you will be supporting impactful projects that make a difference for our country. The Enterprise Architect will collaborate with stakeholders to lead the development and integration of strategies across multiple domains to create a long-term enterprise architecture roadmap to drive modernization, digital transformation and investment planning. They will ensure compliance with existing governance, ensure scalability, interoperability and alignment with enterprise goals.Key Duties: Partner with stake holders to lead the development and integration of strategies across multiple domains to create a long-term enterprise architecture roadmap to drive modernization, digital transformation and investment planning. Identifies design gaps in existing and proposed architecture and recommends changes/enhancements. Leads development and integration of architecture strategies. Establishes and maintains long-term architecture roadmaps. Contributes to governance frameworks by defining reference architectures, standards, and principles. Partners with stakeholders to ensure architecture reflects priorities. Provides oversight for major initiatives to ensure scalability and interoperability. Oversees deployment and maintenance of architecture tools. Qualifications: Master's degree with 8+ years of IT architecture experience, including 4 years in a senior/lead architect role. Experience in large-scale architecture development, cloud computing, data center modernization, and multi-cloud integration. Experience in enterprise data architecture and integrating modern technologies (microservices, API's) Certification in federal architecture frameworks (DODAF) required. Strong understanding of cybersecurity architecture and the ability to ensure compliance with federal regulations (NIST/FISMA) Strong background in ITIL with leadership in strategic planning and cross functional collaboration #CJ Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Architects at Planet Technologies range from $140,000 and $220,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Industry Marketing team is at the forefront of our company's growth, helping the world to understand our unique value and its relevance by industry. We seek a passionate marketer who can define the best program of action to excite and mobilize the Public Sector globally. In this role, you will distill our platform and products into compelling value propositions that motivate audiences toward deeper engagement with ServiceNow. Your role in helping us to reimagine the future of work will require thought leadership, action-orientation, commitment to excellence and incredible teamwork. This individual contributor role reports to the Sr. Director, Industry Marketing. What you get to do in this role: Own the narrative: create breakthrough positioning and messaging that tells how the ServiceNow AI platform creates value in areas that matter most to Federal Civilian, Defense and State Government buyers. Distill crisp positioning, messaging and competitive differentiation in collaboration with stakeholders from the Product, Sales and GTM organizations. Utilize leading AI tools to challenge your thinking and writing: have an AI-first mindset with respect to scaling positioning and messaging across global markets. Contribute subject matter expertise and leadership to cross-functional teams that are creating and executing GTM plans for the public sector: represent buying groups, deliver channel recommendations and inputs to thought leadership programs, create the content payload for sales enablement. Educate the analyst community so they understand how to properly communicate ServiceNow value propositions to their clients and accurately represent ServiceNow relative to the competition. Own public sector program delivery for ServiceNow's events: Knowledge, World Forums and AI Summits. Help rewrite the playbook for B2B messaging and marketing and learn continually while doing so. Represent ServiceNow at industry events around the globe in speaker, customer-facing or event support roles. Qualifications To be successful in this role you have: Excellent storytelling, positioning, messaging, and writing skills (script and copy writing, presentations, keynotes, long and short form B2B content). Public speaking ability in a variety of settings: at customer or analyst meetings, in breakout sessions at industry events, or on a stage. Depth of knowledge about the public sector, its subsets, and how their enterprise software buying needs and behaviors are unique. Ability to work in a fast-paced, dynamic environment and adapt quickly to changing priorities. 12+ years of experience in product marketing, with a focus on product marketing in an enterprise-level, matrixed organization, working across global stakeholders, multiple functions, and complex interdependencies. Bachelor's degree in marketing, business administration, or a related field (Master's degree preferred). Must be a high-impact individual, dynamic speaker, and leader Up to 25% travel, nationally and internationally JV19 For positions in this location, we offer a base pay of $189,100 - $331,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job DescriptionPlanet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Systems Engineer with strong JIRA experience. In this role, you will be supporting impactful projects that make a difference for our country. Responsibilities Analyzes system requirements and ensures integration of hardware, software, and network components. Builds and develops system architectures, engineering plans, and technical documentation. Implements and manages system configurations, security protocols, and operating environments. Installs, configures, tests, and maintains operating systems and application software. Troubleshoots and resolves technical issues related to development and deployment Performs system upgrades and migrations Monitors system performance and recommends improvements for efficiency, scalability and security Creates and maintains documentation, including diagrams procedures and user manuals. Ensures compliance with cybersecurity policies and federal IT standards. Tests, integrates, and validates system activities. Collaborate with technical team and stakeholders to ensure timelines and goals are met Producing briefings for leadership on a timely and regular basis Qualifications Bachelor's degree in Systems Engineering, Computer Science, or IT 8+ years of experience in systems engineering, administration, or IT infrastructure support. ITIL, Atlassian (JIRA) Certification preferred Ability to work on site 5 days a week Previous testing, configuration and security implementation experience Experience monitoring systems to evaluate security, recommend options for scalability and efficiency Ability to create and maintain detailed documentation and user manuals Knowledge of cybersecurity compliance, federal IT policies and standards Ability to hold and maintain a Top Secret Clearance #CJ Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Systems Engineers with JIRA Certification at Planet Technologies range from $130,000 and $170,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Position Location: Washington, DC Who are you? Security-cleared Professional: You have made it through the process of receiving a United States government security clearance - congratulations! We know you are a trustworthy intel professional because you have a Top Secret Clearance with ability to obtain SCI. Education and Experience: You have a Bachelor's Degree in a related field with 7+ years of experience in cybersecurity as an ISSR or a similar position. Experience with Tenable Nessus and/or Security Center, IBM Guardium, HP WebInspect, Network Mapper (NMAP), and/or similar applications. Certifications: CISSP, CASP, GISP, or equivalent preferred What you'll do: Ensure that Agency ISs are operated, maintained, and disposed of in accordance with the internal security policies and practices outlined in the approved Security Assessment and Authorization (SAA) package. Manage the SAA process for new Agench's ISs and legacy ISs migrating into the GRC application. Provide baseline security controls to the system owner, contingent upon the IS's security categorization, type of information processed and entity type. Provide a recommendation to the Authorizing Official, in consultation with the system owner, regarding systems' impact levels and ISs' authorization boundary. Ensure that new entities are created in the GRC application with the security categorization of Agency ISs. Initiate, coordinate, and recommend to the Authorizing Official all Interconnection Security Agreement (ISAs), Memorandum of Understanding (MOUs), and Memorandum of Agreement (MOAs) that permit the interconnection of an IS with any non-FBI or joint-use IS. Perform an independent review of the System Security Plan (SSP) and make approval decisions. Request and negotiate the level of testing required for an IS with the Enterprise Information Security Section and the Authorizing Official. Schedule security control assessments in coordination with the system owner. Coordinate IS security inspections, tests, and reviews with the Security and system owner. Submit the final SAA package to the Authorizing Official for a security ATO decision. Ensure that the Security ATO Electronic Communication (EC) is serialized into Sentinel under the applicable case file number. Advise the FBI Authorizing Official of IS vulnerabilities and residual risks. Ensure that all POA&M actions are completed and tested. Coordinate initiation of an event-driven reauthorization with the FBI Authorizing Official. Ensure the removal and retirement of Agency's ISs being decommissioned, in coordination with the SO, ISSO, and ISSR. What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community. Location: Washington, DC (on-site) Who are you? Security-cleared Professional: You have an active Top Secret security clearance. Education is important to us: You have a Bachelor's Degree and/or advanced degree in (preferably) computer science, business management, or IT related discipline with 5 years of experience. Additionally, with a Doctorate (or equivalent) degree 4 years of experience, Master's is 3 years of experience, Associates' degree is 7 years of experience, and a HS/G.E.D is 10 years of experience at minimum. Experience: Familiarity with the use and operation of security tools including Tenable Nessus and/or Security Center, IBM Guardium, HP WebInspect, Network Mapper (NMAP), and/or similar applications Certifications - Required to hold at least one of the following certifications: Certified Information Systems Security Professional (CISSP) (or Associate), CompTIA Advanced Security Practitioner (CASP) CASP CE, Certified Secure Software Lifecycle Professional (CSSLP), CISSP- Information System Security Engineering Professional (ISSEP), or CISSP- Information System Security Architecture Professional (ISSAP) What you'll do: Services to support IS Security performed by the Information System Security Engineer (ISSE) at a minimum, shall consist of the following activities: Identify information protection needs for an IS and Network Environment Define IS and Network Environment security requirements in accordance with applicable cybersecurity requirements Design security architectures for use within the IS and Network Environment Design and develop cybersecurity-enabled products for use within an IS and Network Environment Integrate and/or implement security with Cross Domain Solutions (CDS) for use within an IS and Network Environment Develop and implement security designs for new or existing network system(s) Ensure that the design of hardware, operating systems, and software applications adequately address cybersecurity requirements for the IS and Network Environment Design, develop, and implement network security measures that provide confidentiality, integrity, availability, authentication, and non-repudiation Design, develop, and implement specific cybersecurity countermeasures for the IS and Network Environment Develop interface specifications for the IS and Network Environment Develop approaches to mitigate IS and Network Environment vulnerabilities and recommend changes to network or network system components as needed Ensure that network system(s) designs support the incorporation of directed cybersecurity vulnerability solutions What matters to you matters to us. Fusion Technology values its employees and works hard to ensure proper care for them and their families. We desire to compensate employees in a competitive, motivational, fair, and equitable way with other employers in the marketplace. Salary is only one component of employee compensation but an integral part of recruiting and retaining qualified employees. However, at Fusion Technology, we take a comprehensive approach and consider each employee's needs to tailor a compensation plan that provides financial security and peace of mind. Our competitive package includes a best-in-class matching 401K program, a comprehensive healthcare plan through Cigna, a competitive employer contribution to a health savings account, vision and dental plans, life insurance, short- and long-term disability, and personal leave, in addition to paid certifications and training. Fusion Technology LLC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description ServiceNow is seeking Technology Workflows Solution Consultants with a focus on IT Asset Management on the ServiceNow platform. The solution consultant will provide strategic and technical hands-on expertise to support customers with product and solution leadership during pre-sales engagements. The solution consultant will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of the ServiceNow platform. What you get to do in this role: Contribute and maintain a showcase of ITAM solutions created on the ServiceNow platform. Create and own programs that enable Solution Consultants to demonstrate the value of IT Asset Management on the ServiceNow platform. Create and contribute to sales campaigns focused on IT Asset Management initiatives with ServiceNow applications that focus on software and hardware asset management. Strong alignment with product management and engineering teams on roadmap and field feedback. Assist the sales personnel in the qualification of customer needs and performing pre demo needs analysis Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and remotely Generation of product demo scripts and scenarios and maintaining demonstration environment(s) Scoping and delivering Proof of Concept/Proof of Value engagements with prospects Responding to Request for Information/Proposal documents Staying current on product developments/releases to a level required for demo and PoV/PoC Supporting Marketing events - user conferences, trade shows, webinars etc Staying current on competitive analyses and understanding differentiators between the company and its competitors. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc. Serve as regional team lead to lead practice activities when called upon. In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment Act as the ServiceNow subject matter expert at Executive briefings / marketing events Qualifications In order to be successful in this role, we need someone who has: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area) ServiceNow IT Asset Management experience Experience with enterprise architecture domains Experience with discovery technologies Deep knowledge of software license compliance Experience with ITIL / CMDB Pre-sales experience, IT Asset Management experience would be advantageous (Tool or process). Exhibits prior and current technical expertise in web technology and the ability to learn new technology. Technical or practice team lead in previous roles Exceptional communication and presentation skills to include technical and business concepts. For positions in this location, we offer a base pay of $126,375 to $208,425, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ITOM Principal Technology Consultant - The Team The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: · Be the technical expert in how to best support IT by configuring ITOM Service Delivery using ServiceNow best practices focused on configuration vs. customization · Support the engagements efforts for ITOM specific areas such as Discovery, CMDB, Event Management, Service Mapping, integrations, re-engineering, improvement and gap analysis of current/future-state ITOM practices during workshops with key customer sponsors and stakeholders · Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their IT processes. · Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology · Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution · Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them · Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement · Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development · Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes · Develop required integration components (SSO, LDAP, etc.) with multiple systems · Develop required portal components · Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution · Juggle multiple and complex projects/initiatives · Promoting continuous improvement practices for delivery/engagement materials · Supporting specific sales activities when required · Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request · Up to 50% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has: - Top Secret Clearance or Above · At least 5 years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals · Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems · Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies · Strong understanding with leading IT and related systems and tools such as Office 365, Teams, Workday, Twilio, etc. · Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity · Proven team player and team builder For positions in this location, we offer a base pay of $135,300-$236,800 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Planet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Security Solution Architect. In this role, you will be supporting impactful projects that make a difference for our country. The Security Solution Architect helps with the interpretation of Federal Government Policy, Law, Directives, Standards, Executive Orders, and other requirements that are required to be implemented and its components as it relates to cybersecurity. Responsibilities Perform complex and advanced security architecture work in design, evaluation, planning, testing, and operation in support of system development, engineering, analysis, and research. Translate specific documents and requirements from non-technical to technical and vice versa, creating solutions that will interpret, understand, find, or provide a solution to a given problem is a required ability Work with required stakeholders both internal and external to the Department of Justice to design requirements which will fulfill the technical specifications met or exceeded within the required timeframe. Assist in leveraging resources throughout the Department of Justice to fulfill requirements in a timely fashion. Establishes relationships with internal and external stakeholders to accomplish the requirements set forth within the policy/directive/standard document to allow for an effective and efficient use of resources to fulfill the requirement. Interprets, adapts, and overcomes obstacles while thinking innovatively for solutions to solve the requirement while enlisting the knowledge of others in the business Lead/partner with technical personnel to design/redesign and or implement solutions while ensuring all Federal government security requirements, policy, guides, standards, and other appropriate requirements. Works with internal and external stakeholders to optimize current solutions to provide a more secure, optimized, and cost-effective solution for their system. Requirements A minimum of 5 years of experience is required Ideal Certifications include: ISC2 CISSP, ISC2 CISSP-ISSAP, ISSAC CISM/CISA, CompTIA CASP+, CompTIA SecurityX, CCDA, CCNP, TOGAF Previous experience reading, understanding and interpreting Federal Government policy, law, Directives, Standards, Executive Orders and other requirements and turning them into actionable requirements solving the specific issues addressed Proven success working with internal and external stakeholders to establish project targets and timelines, then managing success implementations Excellence at overcoming obstacles, innovative thinking and building partnerships that result in on time, on budget solutions Experience ensuring government security, policy and governance at met and/or exceeded during design and implementation phases of a project The ability to effectively communicate requirements to both technical and non-technical personnel in verbal and non-verbal communication Previous experience working with the Department of Justice is preferred Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Solution Architects at Planet Technologies range from $100,000 and $200,000 based on the specific position. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in between, our roles aim to provide each person with meaningful impact and plenty of space to grow. The Team: The CRM and Industry Workflows business unit products enable organizations to create seamless customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, Field Service Management, Sales and Order Management, CPQ and Industry verticalized solutions such as Public Sector Digital Services, deliver omnichannel customer engagement and operations while uniting the front, middle, and back office public sector mission teams to provide services, fulfill requests, resolve issues faster, and drive great experiences through our products. The Role: Director of Outbound Product Management. The Director will be managing a team of Outbound Product Managers who are key to helping us scale as we continue to be one of the fastest-growing business units at ServiceNow. Outbound Product Managers combine a deep understanding of product capabilities, and market and competitive dynamics, with a passion for informing roadmap and helping our GTM, partner, and customer ecosystem understand the value delivered. At ServiceNow, Outbound Product Managers collaborate closely with multiple cross-functional teams (including marketing, sales, solution consulting, pricing strategy and operations, customer outcomes, product success, and training and certification) What you get to do in this role: * Create high-quality enablement content that describes the value of the product innovation with a focus on AI workflows for public sector missions * Develop a deep understanding of and document, customer use cases and success outcomes to influence the product roadmaps * Develop best practices and assets to drive product an AI adoption at scale, by customers and partners * Drive public sector AI (generative, agentic) value & adoption strategy, including data strategy for missions, evaluations setup, and deployment best practices. * Become a trusted resource to promote the public sector industry AI products vision with industry influencers, strategic partners, and analyst firms. * Work closely with Inbound Product Management, Product Marketing, Product Success, and Global Partnerships and Alliances to define product strategy, release themes, go-to-market, and customer adoption plans. * Lead pricing and packaging efforts in close coordination with other BU stakeholders and corporate pricing to optimize market adoption of new products * Define and execute new product launch strategy with relevant product, marketing, and GTM stakeholders and leadership. * Lead cross-functional teams to accomplish our goals. Qualifications * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 10+ years of Product Management or related experience in a customer-facing role * Excellent people and management skills to interact with customers, executive staff, colleagues cross-functional teams, and third parties * Deep experience with CRM or BPM applications or related workflows, specifically data models applied across multiple industry verticals or related is required * Experience in configuring and shipping enterprise software/AI products is required * Agile mindset with the ability to manage risk, multiple priorities, and navigate uncertainty * Experience in Development/Functional Consulting functions is a plus; a public sector solutions background is optional Additional Information Please Note: This position will include supporting our US Federal customers. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. PLEASE NO NOT APPLY if you cannot meet this Federal Requirement. Thank you in advance.

Job DescriptionPlanet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Data Analyst. In this role, you will be supporting impactful projects that make a difference for our country. This role is for a junior level data analyst who will conduct analysis on gathered data for solution implementation. They bridge the gap between the business need and the technical solution translating requirements into actionable plans. They are flexible and participates in ad hoc assignments that meet the need of the internal stakeholders. Responsibilities Monitors and updates customer created JIRA ticket requests (Gateway, CloudSec, Close account requests etc.). Provides high-level status update to leadership on unit programs with the input of the stakeholders Engages internal and external stakeholder to manage expectations and ensure data is not only timely but accurate Works on ad-hoc assignments to include assistance in Cloud Roundtables, Virtual Academy training creations, and communications Possess a strong background in Microsoft suite of tools contributing to the design and implementation of deliverables Participates in project planning, after action reporting and testing to provide successful project delivery Communicates and engage with external stakeholders by facilitating meetings and presenting findings in a clear and concise manner Qualifications Minimum of 1+ years' experience recommended. In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level. Experience with JIRA Ticket requests, Gateway and CloudSec Knowledge of Cloud Roundtables, Virtual Academy training Strong knowledge of Microsoft tools Previous experience in project planning, design and implementation of deliverables that have resulted in successful project delivery Ability to work on site in DC five days a week Ability to hold and maintain a Top Secret clearance Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Junior Data Analysts at Planet Technologies range from $80,000 and $110,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Planet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Mid level Data Scientist. In this role, you will be supporting impactful projects that make a difference for our country. Responsibilities Builds, maintains, and improves dashboards, applications, and automations. Connects to APIs, system-to-system connections, and manual data transfers for ETL. Builds predictive risk models using statistical analysis. Applies AI/ML to extract insights from unstructured documentation. Develops and carries out full-service data calls, including data normalization and visualization. Creates business intelligence analysis and visualizations for management. Improves methodologies and tools for risk assessment. Researches and recommends business data storage/integration solutions. Develops user guides and documentation for BI products. Incorporates data science tools (SQL, R, Python, etc.) into services. Qualifications Strong proficiency with Power Platform, SharePoint, and InfoPath required. Excellent understanding of machine learning techniques and algorithms. Experience with common data science toolkits (R, Weka, NumPy, MATLAB, etc.) and BI tools (Power BI, Anaconda, SPSS). Experience connecting to and manipulating data from federal systems preferred. In absence of years of experience, certifications or past work may be used. Ability to work on site 5 days per week Ability to hold and maintain a Top-Secret level clearance #CJ Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Data Scientist, Mid at Planet Technologies range from $125,000 and $200,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Planet Technologies, the Nation's leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as Systems Engineer with strong JIRA experience. In this role, you will be supporting impactful projects that make a difference for our country. Responsibilities Analyzes system requirements and ensures integration of hardware, software, and network components. Builds and develops system architectures, engineering plans, and technical documentation. Implements and manages system configurations, security protocols, and operating environments. Installs, configures, tests, and maintains operating systems and application software. Troubleshoots and resolves technical issues related to development and deployment Performs system upgrades and migrations Monitors system performance and recommends improvements for efficiency, scalability and security Creates and maintains documentation, including diagrams procedures and user manuals. Ensures compliance with cybersecurity policies and federal IT standards. Tests, integrates, and validates system activities. Collaborate with technical team and stakeholders to ensure timelines and goals are met Producing briefings for leadership on a timely and regular basis Qualifications Bachelor's degree in Systems Engineering, Computer Science, or IT 8+ years of experience in systems engineering, administration, or IT infrastructure support. ITIL, Atlassian (JIRA) Certification preferred Ability to work on site 5 days a week Previous testing, configuration and security implementation experience Experience monitoring systems to evaluate security, recommend options for scalability and efficiency Ability to create and maintain detailed documentation and user manuals Knowledge of cybersecurity compliance, federal IT policies and standards Ability to hold and maintain a Top Secret Clearance #CJ Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies. Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10-year background investigation - US Citizenship (clearable) is required. Salaries for Systems Engineers with JIRA Certification at Planet Technologies range from $130,000 and $170,000. Several factors will impact final pay offered to a successful candidate including but not limited to the type and years of experience within the job, clearance level, the type of years and experience within the industry, education, training, etc. Visit ***************** to learn more about us. Details about our benefits can be found here Planet Technologies Benefit Guide 2025-2026 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.