Planned Parenthood jobs in Baltimore, MD - 134 jobs
Payroll Manager
Planned Parenthood Federation of America 4.4
Planned Parenthood Federation of America job in Washington, DC
Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seek an experienced and detail-oriented Payroll Manager. This job reports to the Assistant Controller in the Finance Department of the Office of the Chief Financial Officer of PPFA. The Finance Department provides confidence to all stakeholders in the fiscal and fiduciary responsibility of Planned Parenthood Federation of America (PPFA), and Planned Parenthood Action Fund (PPAF) and its related entities (collectively the Organizations) with a commitment to customer service, sound controls, compliance monitoring, and timely, accurate, and complete reporting, analysis and decision support to further the Federation's mission.Purpose:
The Payroll Manager is responsible for overseeing and managing the Organization's payroll functions, ensuring pay is processed on time, accurately, and in compliance with government regulations.
They will analyze and interpret payroll data, understanding trends, analyzing variances, and exercising critical thinking as they collaborate with the Finance leadership team.
Engagement:
Works with staff in other departments as well as the People, Culture & Equity department to coordinate the payroll process and produce work that is on time and meets performance goals.
Collaborate with IT on optimization of payroll systems.
Collaborate with all Finance teams to provide accurate, real-time data to our stakeholders, enabling them to make strategic decisions.
Collaborating with Payroll Specialists and consultants as needed to lead a successful year-end.
Collaborate with Benefits to ensure a smooth annual open enrollment period
Assist Assistant Controller with the annual 401K audit
Delivery:
Oversee and manage the end-to-end payroll process for all employees, ensuring timely and accurate payroll disbursements.
Supervise Payroll Specialists
Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices, including registration with the states.
Handle complex payroll tasks, including review of off-cycle payments, retroactive adjustments, and garnishments.
Troubleshoot and resolve payroll system issues promptly.
Ensure a high level of customer service and satisfaction by addressing and resolving payroll-related concerns promptly in collaboration with the Payroll Specialist.
Provide information for annual financial statement audit
Provide training in a live or virtual format for new hires and PPFA Intranet on payroll system
Perform other duties as assigned.
Knowledge, Skills and Abilities (KSAs):
Bachelor's degree in Accounting, Finance, Human Resources, or a related field preferred.
CPP (Certified Payroll Professional) or FPC (Fundamental Payroll Certification)
Minimum of 5-7 years of experience in payroll management, with at least 3 years in a supervisory role.
Extensive knowledge of federal, state, and local payroll tax regulations.
Proven experience with state registrations and filings.
Proficient in UKG or other payroll software and Microsoft Excel.
Excellent organizational skills and attention to detail.
Exceptional communication and interpersonal skills.
Ability to handle confidential information with discretion and professionalism.
Ability to work collaboratively and flexibly with a dynamic, fast-moving team, completing multiple tasks with poise, accuracy, and confidence.
Strong organizational, analytical, and problem-solving skills
Strong oral and written communication skills
High proficiency in Google products
Flexibility and ability to adapt to quickly changing priorities and ambiguous situations
Commitment to PPFA's mission and diversity, equity, and inclusion, particularly surrounding race equity
A deep commitment to Planned Parenthood's mission of promoting Sexual and Reproductive Health.
$92,000 - $100,000 a year Travel: 5-10% domestic
Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
$92k-100k yearly Auto-Apply 39d ago
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Bi-Lingual Call Center Associate (Full-Time $16-$18/hr)
Planned Parenthood of Maryland 4.4
Planned Parenthood of Maryland job in Baltimore, MD
Planned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Why Join us? As a Call Center Associate (CSA) with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM, means joining a culturally diverse team that includes some of the best nurses, doctors, clinic managers and business office staff. If you want to be a part of a passionate and diverse group - we are looking for you!
Job Description: Under the direct supervision of the Call Center Manager, the Call Center Associate (CSA) is responsible for providing high quality telephone contact and assistance for clients regarding Planned Parenthood of Maryland (PPM) services, payment options, insurances, hours, locations, and other inquiries. The focus is on outstanding client satisfaction while maintaining or exceeding PPM productivity and customer service standards. This position is a Hybrid role: 2-weeks onsite training, 1-week onsite orientation, and at least 1 day per month in office. Full-time hours: M-F from 8:30am-5:00pm
Pay Rate: $16-$18 per hour Overview of Job Duties:
All duties and responsibilities are performed in a professional and customer service-oriented manner in compliance with PPM's Manual of Medical Standards and Guidelines, PPM policies and procedures, and State and Federal regulatory requirements.
Demonstrate proficiency in use of telephone system and insurance verification processes.
Answer phones for multiple sites in a timely, consistent, customer-friendly manner, responding to client requests and inquiries.
Manage high volume of calls daily and prioritize any required follow-though.
Respond to callers' basic questions and resolve issues using agency resources in accordance with PPM protocol.
Transfer calls to appropriate staff and/or departments as well as take messages as indicated by protocol.
Schedule appointments in Epic system according to PPM protocol and demonstrate knowledge of PPM protocols and services to provide basic assessment for the purpose of scheduling visits.
Collect insurance information as appropriate, and ensure patients are aware of estimated financial responsibility at the time of scheduling. Responsible for the timely verification and authorization of insurance for patients by phone or online.
Resolves any issues with coverage and escalates complicated issues to a supervisor.
Clearly documents benefit information in Epic and communicates this information to health center staff.
Provides accurate financial counseling for patients regarding their estimated cost of services before the patient arrives for their appointment. Instruct clients on all information/documents that are needed to be brought to their appointment. Respond effectively and appropriately to patients with difficult situations that require further attention in accordance with PPM protocol.
Perform data entry into Epic for patient demographic information, fee assessment, insurance/pharmacy information and visit information as appropriate.
Work as part of medical services team to meet established productivity standards for patient numbers, quality, and customer service. Meet productivity standards specific to call center.
Assist in identifying issues and trends and make recommendations to help improve overall customer service experience. Participate in training sessions, including computer-assisted learning, as required.
Customer Service:
Demonstrates PPM customer service standards.
Demonstrates social perceptiveness and being service-oriented.
Demonstrates a cooperative and courteous attitude.
Demonstrates excellent written and verbal and phone communication skills.
Education and Experience:
High school diploma or equivalent required.
One year of work experience in an out-patient clinical setting or a healthcare setting performing back or front office medical assistant duties required.
Ability to read, write, and speak English fluently required.
Ability to read, write, and speak Spanish fluently required.
Experience working in Epic is highly preferred.
Benefits:
Medical, Dental, and Vision insurance.
Flexible Spending Account.
Life, AD&D Insurance.
Short-Term and Long-Term Disability.
Paid Time Off (PTO) and Paid Holidays.
Employee Assistance Program.
401(k) Retirement Plan.
$16 - $18 an hour Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Applicants must pass Criminal Background Screening and the Right to Work in the United States. PPM Requires COVID-19 Vaccination as part of Employment.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$16-18 hourly Auto-Apply 15d ago
Medical Assistant - Annapolis, MD
Advanced Dermatology 4.4
Bel Air South, MD job
Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery's mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Medical Assistant. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.
We offer a competitive compensation and benefits package, including:
Incentive plans with additional earning opportunity up to an additional $2 more per hour!
Career advancement opportunities
Paid holidays, vacation, floating holiday, AND personal time off
Benefits packages, including medical, dental, STD, LTD, Life, and other voluntary benefit offerings (for employees working 30+ hours per week)
Up to 40% off products and cosmetic procedures
401(k) matching
Read below to learn how you will be providing care to our patients:
Duties to include:
Evaluating skin conditions of patients
Assessing & updating medical history of patients
Keeping a record of patients' dermatological symptoms
Analyzing info regarding the conditions of skin health
Informing patients about proper and available treatments
Conducting non-intrusive medical surgeries
Educating patients about preventive skin care
Screening patients and employees daily upon entry
Qualifications include:
Customer service experience required
Must be computer literate
CPR certification strongly preferred or ability to obtain certification within 4 weeks of employment
Ability to learn and understand medical terminology and vital signs
At least one year of Dermatology experience preferred
MA certificate of completion/diploma from medical vocational program preferred
ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.
$34k-38k yearly est. 7d ago
Assistant Center Operation Director & Radiologic Technologist
Concentra 4.1
Capitol Heights, MD job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
Assists and supports the Center Operation Director with ensuring that the optimal level of care and customer service is delivered to all customers. The Assistant Center Operations Director will assist with leading and managing center support staff and overseeing the daily operations of the medical facility. The Assistant Center Operations Director will assist with coordinating center activities, general facility management, overseeing patient flow throughout the center and supporting the medical providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, checkout and patient care. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations.
Responsibilities
Essential Duties and Responsibilities
* Assists in planning and preparing work schedules and assigns colleagues to specific duties
* Assists in ensuring the financial performance of the center
* Assists in developing and maintaining new policies, procedures and training programs for the assigned center
* Assists with hiring, training, and evaluating Center operations colleagues in consultation with Human Resources
* Assists Center Operation Director with the hiring, training, disciplining and terminating of back-office personnel
* Assists in the preparation and review of operational reports and schedules to ensure accuracy and efficiency
* Assists Center Operation Director in conjunction with Human Resources in the implementation of Human Resource policies and procedures for Center personnel
* Assists in preparing annual budgets
* Assists with on-site tours and training of Center personnel to present clinic services to clients to ensure achievement of established goals
* Provides technical support and/or resources to client and Center personnel
* Assists with managing on-site nursing services provided by Center to client companies, including billing counseling, and supervision of on-site personnel
* Administers testing by medical staff to ensure proper performance, and ensures all certifications are current and regulatory procedures are adhered
* Assists in monitoring marketplace trends and gathers competitive information
* Assists in coordinating and consolidating services with local vendors to obtain best prices for goods and services obtained
* Facilitates productivity and customer service
* Ensure the delivery of exceptional customer service by self and the center colleagues by putting all customers (internal and external) first and displaying
* Establish and maintain a warm, welcoming and professional atmosphere for our colleagues and customers
* Provide a professional facility to welcome our patients and guests to include managing the appearance and overall condition and aesthetics of the center
* Maintain excellent client and patient relations by ensuring needs and expectations are consistently met
* Ensure that patients are treated as individuals and are attended to expeditiously and courteously by colleagues
* Lead by example - Acquire a firsthand knowledge of daily center operations and participate in center floor work on a routine basis
* Demonstrate exceptional leadership skill by ensuring that patients are treated with competence and provided with exceptional professional healthcare
* Guide the center team in continuous improvement projects as necessary based on review of center performance metrics
* Financial management and oversight (in the absence of the Center Operation Director)
Radiologic Technologist Duties
* Prepare patients for X-Ray exam, position patients based upon the type of procedure to be performed
* Administer imaging exams as ordered by the treating clinician which may include X-Rays, sonograms, CT scans, etc.
* Adjust switches regulating length and intensity of exposure
* Maintain quality assurance by performing appropriate validity tests and keeping quality assurance records, as required by Concentra X-Ray Compliance Manual
* Maintain radiological film files and storage, pulls X-Rays as requested for referrals and/or copying
* Keep logs for X-Rays sent out for referrals
* Administer drugs or chemical mixtures orally or as enemas to render organs opaque
* Assist in treating diseased or affected areas of body under supervision of Physician, by exposing area to specified concentrations of X-Rays for prescribed periods of time
* Prepare reports and maintains records of services rendered and X-Rays sent out for referrals.
* Assist providers during examination and treatment
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* Manage patient flow and volume ensuring patients are informed of expected wait times
* Responsible for clerical tasks in both the front and back office associated with patient care such as greeting patients, obtaining authorization, check in/out, communicating wait times and proper record keeping and documentation
Qualifications
Education Details:
* Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience
* Bachelor's degree is preferred
* Graduate of an accredited school of radiologic technology
Certifications and/or Licenses:
* Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification
* Applicable certification by the state in which employed
* CPR/First Aid Certification
Job-Related Experience
* Customarily has at least one year of work leadership or operations management experience
* Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures
* Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Strong service mentality and a focus on achieving all aspects of defined service standards
* Excellent telephone and personal etiquette
* Warm, positive, energetic, and professional demeanor
* Excellent oral and written communication skills
* Tactful and diplomatic communication style
* Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
* Performance assessment skills
* Continued focus on self-development
* Proficient in computer applications such as Word and Excel
* Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
* Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
* Ability to resolve colleague, client and patient issues in an effective and timely manner
Physical/Mental Requirements
While performing the duties of this job, the employee is continuously required to sit, stand, walk, climb stairs/ladders, talk and hear and utilize fingers for typing, flex or extend wrist to perform other job-related tasks. The employee is continuously required to use hands and fingers to feel, handle, or operate PC, medical/office equipment and/or other equipment or tools; and reach, grasp or squeeze with hands and arms. Due to the nature of this position, will involve continuous reaching and overhead reaching. Continuously pushing, pulling, bending, stooping, twisting, kneeling, or squatting is required in the performance of the job. The ability to hear and understand with clarity and detect sound, and have conversations (via telephone or in-person) with staff, patients, customers, management, etc. The employee must occasionally lift and/or move up to 20 pounds.
Work is performed in a medical office environment. Involves frequent exposure to ionizing radiation as well as communicable diseases, toxic substances, medicinal preparations and other conditions common to a center environment. Involves frequent telephone contact with clients, staff, vendors, consultants, and Management. Must be able to work efficiently under high pressure. Position often requires flexibility in working hours. Must be able effectively resolve conflicts as they arise.
The mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. In this position, the employee may have imposed pressure on a routine and frequent basis to meet various deadlines, contact with people in stressful and unpredictable situations and to handle confidential and sensitive information and situations with care.
Additional Data
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts
This position is eligible to earn a base compensation rate in the state range of $33.68 to $44.74 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$33.7-44.7 hourly Auto-Apply 15d ago
Police Officer - Part Time
UPMC 4.3
Hanover, PA job
Are you a dedicated law enforcement professional who values quality and safety? Look no further! UPMC is thrilled to announce an exciting opportunity for Sr. Police Officer II, Part-Time, to join our dynamic team at UPMC Hanover Hospital. Assigned shift will be based upon hospital needs.
Why Choose UPMC?
Whether you are just starting your law enforcement career, retired, considering retirement, or looking for a change of pace from traditional law enforcement, UPMC offers:
+ Generous Sign-On Bonus: Kickstart your journey with a $5,000 sign-on bonus when you commit to a position for two years.
+ Career Advancement: Police Officer career step after 18 months and leadership opportunities. The police officer career step requires Advanced Level IAHSS Certification (International Association for Healthcare Security and Safety) and a solid/strong performance rating.
+ Shift Differential: Enjoy an extra $1.75 per hour for working non-traditional shifts.
+ Time Off: Accrue Paid Time Off annually
_The Act 235 Certification is required prior to hire. The Act 120 Municipal Police Officer training is not a substitution for Act 235. To learn more about Act 235 please visit **************************************
**Purpose:**
Responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. Enforces UPMC rules and regulations to both employees and the public. Establish a uniformed police presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, investigate criminal events, document activities, and take appropriate police action when necessary. Monitors security, fire, and environmental alarms. Responds to and resolves problems, disputes and unusual circumstances as necessary. Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment. Serves as a first responder to any violent act occurring at a UPMC location. Will be armed with a firearm. Oversees the operations of assigned shift and formally leads the daily operations of the department. Organizes and assigns work, and provides daily instruction to staff regarding specific duties and assignments.
**Responsibilities:**
+ Ability to handle evidence control pertaining to UPMC initiated criminal investigations
+ Responds to acts of extreme violence at UPMC owned or controlled properties that have the potential to require the deployment of deadly force as dictated by UPMC policy.
+ May be required to support various types of investigations that have system-wide implication
+ Required to carry, properly handle, and be able to deploy a firearm.
+ Tasked with the ability to issue PA state citations for certain criminal and traffic offenses, using specific law enforcement applications such as the PA Justice Network, and performing other law enforcement duties as necessary.
+ Investigates incidents of unusual circumstances reported by UPMC staff, visitors, physicians and patients.
+ Must be able to perform as a Security Officer when necessary.
+ Appropriately escalates problems and concerns to Management's attention.
+ Will be responsible for the transportation of those subjected to criminal arrest and subsequent prosecution
+ May be required to serve legal documents such as arrest warrants, subpoena, Protection From Abuse, etc.
+ May function as a shift supervisor as needed to oversee the operations of assigned shift and formally lead the daily operations of the department, organize and assign work, and provide daily instruction to staff regarding specific duties and assignments.
+ May be required to provide support at various UPMC facilities which would include: Detailed knowledge of the physical layout of multiple facilities. Working knowledge of site specific policies and procedures between sites. Ability to effectively interact with differing management and customer bases from site to site.
+ High School diploma or equivalent.
+ Pennsylvania Municipal Police Officers' Education and Training Commission (MPOETC) basic training program (Act 120) or equivalent (PA State Police Academy training, out of state Police Academy), OR
+ Police Officer training as mandated by the Federal Law Enforcement Training Centers), OR
+ Federal Agent (to include but not limited to FBI, DEA, Secret Service, U.S. Marshal, Veteran's Administration) OR
+ Military Police Training, OR
+ Five years of prior law enforcement experience (to include Sheriff, Deputy Sheriff, Probation/Parole Officer, Liquor Enforcement Officer, Fish/Game Commission and/or Park police officer) wherein a firearm was an essential tool and at a minimum, annual firearm training and qualification was maintained.
+ Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
+ Psychological fitness required to deal with stress and potentially dangerous conflict situations.
+ Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
+ Be able to effectively communicate both orally and in written format.
+ Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
+ All applicants will be subject to a thorough background and criminal record check.
+ Must be available for all shifts.
+ Officers are required to wear a bullet proof vest.
+ Must be able to perform as a security officer when necessary.
**Licensure, Certifications, and Clearances:**
+ Act 235 with Firearms - Act 235 with successful completion of both the academic and firearms training modules required prior to hire.
+ Must meet audio and visual standards outlined in Act 235 at time of hire.
+ Act 501 Due within 6 months of hire
+ Successfully complete UPMC Police Training upon hire.
+ Successful completion of all UPMC mandated weapons and firearms training.
+ Successfully pass UPMC Physical Fitness Standard: Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to chase, apprehend and subdue criminal suspects, and respond to crisis interventions and medical emergencies.
+ Must have good hand/eye coordination and able to pass an eye and hearing test with appropriate correction.
+ Demonstrate the ability to perform activities within a medium physical demand category as per U.S. Department of Labor guidelines.
+ Basic Life Support (BLS) OR Basic Life Support Instructor (BLSI) OR Cardiopulmonary Resuscitation (CPR)
+ Driver's License
+ UPMC Physical Fitness Standard
+ Act 235 with Firearms with renewal
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 501
+ Act 73 FBI Clearance with renewal
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
$38k-48k yearly est. 14d ago
Physical Therapist
Concentra 4.1
Baltimore, MD job
Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physical Therapist, your responsibilities include providing rehabilitative services for disabled, injured, and diseased patients within the center. You'll align with Concentra Medical Centers' Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
* Ensure delivery of high quality patient care services
* Perform direct patient care, including evaluation of muscle, skeletal, neurological and other physical problems
* Support and encourage multidisciplinary coordination of treatment
* Ensure proper documentation of patient care
* Maintain professional standards through compliance with quality assurance policies/ procedures as well as applicable regulations and corporate policies
* Implement effective communication with own and other departments' staff, with medical staff and patients to ensure coordinated efforts and provision of high quality service and optimal patient care
* Demonstrate effective problem-solving and conflict-resolution abilities
* Inform Administrator of department problems, needs and solutions in a timely manner
* Plan, design, implement and interpret specific physical therapy treatment programs for patients to facilitate the patient's recovery and attainment of maximum physical potential
* Educate patients in the proper care and use of supports and performance of exercise programs
* Perform or delegate patient treatment to include modalities, therapeutic exercises, gait training and hydrotherapy
* Follow appropriate documentation and reporting procedures
* Secure prescription for each patient treated
* Work closely with the physician to ensure comprehensive delivery of services and quality patient care
* Assist marketing staff with tours as necessary
* Take all necessary precautions to protect center assets and property against loss or waste through negligence or dishonesty
* Participate in professional development by attending center meetings and outside educational seminars
* Communicates with the Outcome Assurance Injury Coordinator or the Case Manager for each patient
* Communication regarding the patients' objective progress, compliance with the program, compliance with attendance of scheduled appointments, the therapist's estimated time frame until discharged from therapy
* Participates in clinical instruction of university occupational therapy and/or occupational therapist assistant students
* Participates with the evaluation of the effectiveness of the rehabilitation quality management process and assist in new and improved processes
* Ensures compliance with rules and regulations established by the relevant licensing, certification and accrediting bodies
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's Degree from an accredited Physical Therapy program
* Masters' Degree from an accredited Physical Therapy program, preferred
* Ortho-outpatient experience, preferred
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated willingness to participate in initial and ongoing training as required.•
* Demonstrated effective communication and interaction with employers, patients, providers and other employees Demonstrated ability to maintain working relationship with all levels of employees
* Demonstrated excellent customer service skills
* Demonstrated computer skills
* Knowledge of common safety hazards and precautions to establish a safe work medical environment
* Skill in developing and maintaining patient care records and writing reports
* Skill in time management, planning and workload control
* Skill in identifying problems and recommending solutions
* Skill in developing and maintaining medical quality assurance and quality control standards
* Skill in establishing and maintaining effective communication and working relationships with Management, patients, medical staff and the general public
* Must successfully complete orientation and training as well as demonstrate competency in all required physical therapy tasks
Additional Data
* Generous paid time off (PTO)
* Paid holidays
* Paid sick/EID days
* Set schedule
* Flexible per diem opportunities*
* Medical and prescription plans
* Basic and enhanced dental and vision plans
* Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
* LifeWorks employee assistance program
* Company-funded HSA
* Short-term disability
* Pre-tax spending accounts (health care and dependent care FSA)
* Training provided in our world-class occupational medicine process management model*
* Medical experts panel (MEP)
* Concentra CEU courses
* New hire learning program
* Occupational Health University
* Leadership development program
* Manual therapy certification
* Yearly CEU stipend and CEU time
* Tuition reimbursement
* Professional On-demand Learning Modules*
* Malpractice insurance*
* Unmatched opportunities for advancement locally and nationally*
* Traditional and Roth 401(k) with employer match*
* Competitive salary*
* Colleague referral bonus program*
* Colleague discount program*
* Life insurance/disability
* Pre-tax spending accounts
* Relocation assistance (when applicable)
* Incentive/RVU bonus
* Commuter benefits
* Identity theft services
* Company-paid long-term disability
This position is eligible to earn a base compensation rate in the state range of $82,000 to $105,000 annual salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
* Accepting applications on an ongoing basis
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$82k-105k yearly Auto-Apply 60d+ ago
MRI CT Tech Assistant - Weekend Program
UPMC 4.3
Hanover, PA job
To support staff technologists and other departmental staff in the daily provision of Magnetic Resonance Imaging (MRI) and CT services. Under the direct supervisor of the certified technologist at all times, assists and supports the provision of MRI and CT services to our patients.
**Eligible participants must have a minimum of 6 months of experience and work 48 weekends per year. This position will work Saturday and Sunday from 7:00 a.m. to 7:00 p.m. A 15% incentive will be added to their hourly rate.**
**Weekend program benefits (medical benefits, paid short-term and long-term disability, tuition reimbursement, PTO accrual) offered as for full-time staff.**
Responsibilities:
+ Meets patients as they arrive at the department. Assists with paperwork preparation and documentation. Answers phone calls regarding scheduling, questions and patient history.
+ Escorts patients to dressing areas and assists the patient as needed. Conducts MRI screening according to established procedures to ensure safe scanning and entrance into the MRI scan room and provides completed screening form to technologist for review. Assists with lifting and transferring patients to and from exam tables as needed.
+ Establishes IV access (e.g. for contrast administration) according to established procedures. Assists technologist in the preparation of oral contrast for patients and provides patient instructions as needed under the direction of the technologist in alignment with existing department guidelines.
+ Properly pads, positions, centers and aligns the patient and MRI coil or CT table for proper imaging of the body part according to established protocols under the technologist direction.
+ Performs telemetry monitoring during exam as necessary if applicable to the business unit, provides patient care support as needed. Provides discharge instructions as directed by the technologist.
+ Reports any equipment malfunctions to technologist and supervisor. Assists in the performance of QC functions including all daily and weekly QC testing according to departmental guidelines.
+ Transport patients to and from the unit when required. Clean and prepare exam room following established procedures.
+ High school diploma or equivalent.
+ At least one-year of previous healthcare experience.
+ Medical terminology and recent medical/imaging office experience preferred.
+ IV insertion experience preferred. Licensure, Certifications, and Clearances:CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
$27k-34k yearly est. 6d ago
Patient & Family Concierge - Hanover
UPMC 4.3
Hanover, PA job
The Patient & Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression.
Responsibilities:
+ Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission.
+ Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor.
+ Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations.
+ Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment.
+ Telehealth Cart Retrieval and Set Up: When notified by PFC Sr, PFC Lead, RN or other designated staff member that a telehealth appointment has been scheduled for a patient. The PFC will retrieve the telehealth cart and set up in the patient?s room at the designated appointment time. Once telehealth visit is completed, will return cart to appropriate storage location clean and decontaminate. Perform weekly testing of the telehealth cart and software to ensure that it is functioning as expected and escalate concerns to appropriate unit leader. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge.
+ General: Answers unit phones and transfers to appropriate staff. Responds to call lights under Nursing Assistant/PCT direction. Interacts and socializes with patients and assesses patient needs. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient.Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don?t Direct, Own Your Zone) when performing all job responsibilities.Access to medications is limited to the distribution of the medication to the nurse.Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.
+ *Performs in accordance with all other system-wide competencies/behaviors.
+ *Performs other duties as assigned.
+ Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
+ High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED.
+ Previous experience in health care or customer service is a plus but not required.
+ Ability to follow written and verbal instructions. Licensure, Certifications, and Clearances:
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
$21k-25k yearly est. 5d ago
Clinician (WHNP/CRNP/CNM) full-time
Planned Parenthood of Maryland 4.4
Planned Parenthood of Maryland job in Towson, MD
Job DescriptionPlanned Parenthood of Maryland (PPM) is a not-for-profit family planning agency that provides high-quality, affordable reproductive health care for women, men, and teens. Our mission is to enable all Marylanders to have access to a wide range of high-quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality. Job Overview: The Clinician is responsible for delivering comprehensive reproductive and sexual health care, including but not limited to the areas of gynecology, sexually transmitted infection, family planning/contraception provision, abortion care, gender-affirming hormone therapy, well-person preventative health services; will be a part of the clinical services team providing care according to PPM protocols and operational processes; and, provide high-quality care delivered in a caring and supportive customer service driven environment.
We seeking full-time applicants: 4 days per week in Towson PLUS 1 day per week in Owings Mills.
Why Join us? Joining PPM means joining a culturally diverse team that includes some of the best nurses, providers, and clinic managers. You will be a part of a team that plays a vital role in the lives of others! If you want to be a part of a passionate and diverse group, we are looking for you!Job Responsibilities:
Secure a complete health history, including obstetric, gynecologic, contraceptive, medical, surgical, sexual, family health, and psycho-social, and record findings accurately and succinctly.
Perform physical examinations with special emphasis on the reproductive system, including breast examination, reproductive organ examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), and other types of more specialized procedures as may be indicated by medical standards and guidelines.
After observation and approval, provide direct medical care to patients for core services, including family planning, medication abortion services, and gender affirming hormone therapy. Additional training opportunities may be available in procedural abortion, colposcopy and LEEP (Loop Electrosurgical Excision Procedure) services.
Perform and interpret ultrasound for gestational dating and IUD localization.
Perform all aspects of abortion care allowed by law and within PPM Medical Standards and Guidelines and protocols.
Provide clinical services at an average rate of 4-5 patients/hour or greater, using PPFA and PPM standards and guidelines without compromising care.
Participate in health center/affiliate efforts to achieve established revenue cycle goals.
Conduct centralized follow-up for labs, radiology studies and referrals, as indicated and in accordance with PPM policies and procedures.
Serve as a telephone resource for clients or medical information calls.
Provide referrals and ensure follow-up.
Perform order and interpret diagnostic studies as indicated and permitted by affiliate medical protocols.
Consult with Clinical Services Leadership Team as needed to ensure compliance with PPM standards and guidelines.
Participate in after-hours emergency call triage per PPM protocol.
Provide relevant health instruction to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.
Complete all responsibilities according to established protocol, policies and standard practices in the areas of customer service, quality assurance and regulatory compliance programs such as HIPAA (Health Information Portability & Accountability Act), OSHA (Occupational Safety & Health Act) and CLIA (Clinical Laboratory Improvement Administration) and Title X.
Secondary Functions:
Participate in the orientation of new staff.
Participate in public education regarding mission and philosophy of PPM.
Attend Clinician meetings.
Attend Health Center Staff, committee, and other meetings as assigned.
Assume responsibility for professional development and seek training opportunities for broadening scope of skills.
Provide written and verbal feedback for support staff performance evaluations, training efforts, and quality improvements.
Participate and partner with Center Managers on health center initiatives and expansion of services.
Perform other duties as assigned.
Qualifications:
Master's Degree or Doctorate in Nursing from an accredited nursing program required.
Active and Unrestricted RN and NP/CNM licenses in Maryland required.
BLS Certification from an American Heart Association accredited organization required.
CDS/DEA registration required.
GAHT required.
Minimum of two (2) years of clinical experience working in the field of sexual and reproductive health as an independent Women's Health Nurse Practitioner and/or Certified Nurse Midwife preferred.
ACLS certification preferred.
Proficiency with IUC insertion and removal procedures preferred.
Proficiency with contraceptive implant insertion and removal procedures preferred.
First trimester dating ultrasound skills and Medication AB experience preferred.
Experience working with EPIC Electronic Health Record preferred.
Excellent communication skills, both verbal and written, to effectively interact with patients and team members required.
Demonstrate empathy and patient-centered care approach required.
Ability to perform the physical tasks associated with patient care such as: standing for extended periods and lifting and moving patients or equipment is required.
Skills, Knowledge & Abilities:
Principles and practice of administration, organization, common techniques, and practices.
Independent planning, organization, scheduling, coordination, decision-making and judgements relating to assigned projects and other responsibilities.
Ability to apply sound decision-making processes and approaches.
Ability to effectively communicate in a diverse environment.
Ability to establish working relationships and interacting effectively with a diverse group of people.
Demonstrated ability and willingness to manage 4-5 patients per hour.
Ability to travel to any PPM health center.
Ability to be flexible with scheduling of staffing needs, including after-hours and peer coverage, as requested
.
Benefits Overview:
Medical, Dental, and Vision insurance
(available first of the month after date of hire)
Flexible Spending Account
Life, AD&D Insurance
Short-Term and Long-Term Disability
Paid Time Off (PTO) and Ten Paid Holidays
License & Certification Renewal Reimbursement
CME/CEU annual budget & 3 days of paid time for Development
Educational Assistance/Reimbursement
Qualifies for PSLF and other PPFA Student Loan support
Employee Assistance Program
401(k) Retirement Plan with Employer Match
Starting pay rate commensurate with experience. Clinicians can expect 2 additional pay increases in first year: one at completion of training (typically within first 90 days) and atfter1 year of service.Equal Opportunity Statement: Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training. Planned Parenthood of Maryland uses "E-Verify" for the Right to Work in the United States.
Planned Parenthood requires COVID-19 vaccination.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$52k-68k yearly est. 17d ago
Audiologist
UPMC 4.3
Hanover, PA job
**Purpose:** Reports to the Director and in her absence to the Senior Audiologist. Performs clinical tests of hearing or hearing-related functions for the assessment of hearing abilities and/or for purposes of contributing to medical diagnoses of hearing and other neurological disorders, interprets and counsel's patient as per the implications of the findings and, in appropriate cases, provides rehabilitative services primarily involving the use of hearing aids and other assistive listening technology.
**Responsibilities:**
+ Performs other special duties: it is generally expected that an audiologist will develop some special skill and share this skill by accepting a special responsibility.
+ Demonstrates basics of service excellence towards patients, visitors, staff, peers, physicians, and other departments.
+ Sees that test equipment he/she uses is well maintained by being observant of signs of malfunctioning and reporting problems to the Senior Audiologist, Director, or service contractor (if appropriate).
+ Administration of routine Audiology tests.
+ Interpretation of test findings and management.
+ The audiologist shall demonstrate competence in administering no less than 5 tests beyond the basic audiologic test battery.
+ Performs additional hearing-aid related services.
+ The audiologist is expected to contribute to no less than two hours per year of didactic instruction to medical students or residents or ten hours per year of supervision of residents or Audiology Students.
+ The audiologist is expected to participate in no less than one public hearing screening program per year or other extramural public relation program of similar time commitment.
+ Using appropriate test methods, selects appropriate hearing aids for potential or known wearers, evaluates success with use of instrument, and provides counseling in the use of the instrument.
+ Takes part in clinical research projects as requested by the Director. Responsible for data collection, analysis, and written descriptions.
+ Master's degree or AUD (clinical doctorate).
+ Audiology State License in the practicing state (20 hours of continuing education every two years).
+ Audiologists maintain privileges at all satellite hospitals and maintain provider privileges (including Medicare UPIN #'s) for all accepted insurance products.
**Licensure, Certifications, and Clearances:**
Audiology State License in the practicing state.
+ Licensed Clinical Audiologist
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
$51k-91k yearly est. 60d+ ago
National Director, Information Security
Planned Parenthood Federation of America 4.4
Planned Parenthood Federation of America job in Washington, DC
Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual andreproductive health care for all people, as well as the nation's largest provider of sex education. Withhealth centers across the country, Planned Parenthood organizations serve all patients with care andcompassion, with respect, and without judgment, striving to create equitable access to health care.Through health centers, programs in schools and communities, and online resources, Planned Parenthoodis a trusted source of reliable education and information that allows people to make informed healthdecisions. We do all this because we care passionately about helping people lead healthier lives. PlannedParenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports theindependently incorporated Planned Parenthood affiliates operating health centers across the U.S.
Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organizationformed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fundengages in educational, advocacy, and electoral activity, including grassroots organizing, legislativeadvocacy, and voter education.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a National Director, Information Security. This job reports to the Deputy Chief Information Security Officer (CISO) in the Information Security division of PPFA. The Office of Information Security provides the strategy, implementation, and oversight of the information security program that safeguards the data entrusted to Planned Parenthood by its patients, supporters, donors, and staff.Purpose:
The National Director, Information Security is a strategic leader of the Information Security team, responsible for the people, processes, and cyber technologies required to protect PPFA and the entire federation's information and assets.
Responsibilities include technical oversight of PPFA's complex portfolio of the Information Security technology stack, while managing the National Office information security operations including but not limited to day to day information security operations in partnership with our MSSP co-managed services, vulnerability management, cyber threat intelligence, incident response and all related cyber services.
This role will oversee the InfoSec Architecture and Engineering tower, ensuring Secure Software Development Life Cycle (SSDLC) integration as well as Continuous Integration (CI), and Continuous Delivery/Deployment (CD) across the National Office.
This role is also critical in providing Affiliate InfoSec Operations support in partnership with Affiliate Tech Services and our Managed Security Services Provider. This position brings transformative insight to Information Security products and services through leadership and innovation, accelerating the organization's ability in managing an evolving threat landscape.
The National Director, Information Security serves as a subject matter expert and liaison, bridging the InfoSec team with all divisions under Tech Strategy and Services to ensure PPFA's information security program is comprehensive, and in compliance with industry standard frameworks, regulations and compliance requirements.
This role involves collaborating with National Office departments and teams, affiliates and ancillaries, to provide expert guidance, oversight, and support on a range of security initiatives.
The National Director will also play a key role in identifying security gaps, monitoring and providing guidance on remediation activities, developing and advocating for security best practices, and fostering a collaborative security environment across the federation.
Engagement:
The National Director, Information Security will engage with staff at all levels within PPFA, Affiliates, and Ancillaries. They will also be leading and mentoring direct and indirect reports.
Leadership
Proven senior leader in managing diverse, distributed technical and operational teams with strong meeting management, relationship building and negotiating skills; able to gain trust of diverse stakeholders.
Advances and challenges the InfoSec team thinking to embrace transformative new approaches to work.
Partners across the Information Technology and Information Security organization to provide strategic and operational direction for InfoSec's annual business planning, cyber technology roadmaps, industry trends and CISO priorities.
Ability to translate technical information into easily understandable information for non-technical audiences.
Demonstrates consistent, engaging insight which attracts attention and builds/expands collaborative networks with external vendor partners for MSSP and tech stack vendors.
Ability to discuss and present on Security topics to various executive management groups from both local and organization wide entities.
Vendor Management
Able to manage in-house and vendor teams and ensure technical SLAs are met with ability to hold vendors accountable to SLAs. Form corrective action plans accordingly to manage poor vendor performance.
Direct experience with technical vendor management across MSSP and all cyber tech vendors.
Proven negotiation skills and industry relationships
Assist in vendor security assessments
Assist in legal in vendor security requirements
Incident Management
In partnership with CISO and our Incident Response/Threat & Vulnerability Management team, ensure proper handling of Technical Security Incident Response
Communications
Senior leader with ability to work in a Federated model and provide insight and communications to technical and non-technical senior level staff
Exceptional consulting skillset with ability to provide appropriate direction to other groups and executives on security matters.
Proven ability to present and discuss highly complex technical information to users with varying technical expertise.
Serve as a liaison to IT Infrastructure & Services and InfoSec in regards to industry standard security, technical controls as well provide regulatory and compliance in areas including industry best practices (NIST), HIPAA Security Rule compliance and PCI-DSS compliance.
Lead cross-functional engagement and change management across PPFA and Affiliates to advance security initiatives, remediate configuration and compliance gaps in shared platforms (e.g., Okta, CrowdStrike, Proofpoint), and support accreditation readiness through education, collaboration, and hands-on guidance.
Delivery:
Accountable for monitoring and analyzing PPFA's security posture on an ongoing basis and managing the InfoSec operation's team to protect, detect and respond to security issues according to standard operating procedures and best practices.
Identifies opportunities and challenges for continued improvement across Information Security capabilities, delivering innovative and breakthrough cyber tech solutions.
Security Operations
Oversee the National Office Security Operations including technology stack management for all cyber tech components.
Lead and manage technology roadmaps and tech life cycle management for each tech component eg. ( Email Gateway, EDR, IAM, SIEM, Vuln Mgmt, etc)
Provide technical oversight to ensure all tech stack components are configured, standard, stable according to SLAs and best practices.
Drive SIEM alert tuning and provide technical leadership to MSSP to drive effective and efficient 24v7x365 alert monitoring.
Responsible for management of standard operating procedures and processes; security policy development and enforcement; security risk assessments, audits, and remediations.
Creates new InfoSec operations processes and approaches which accelerate delivery of shared services program and PPFA cyber support network.
Act as the technical expert on all cyber technology products in collaboration with Affiliate Tech Services and IT to develop new cyber security services for the National Office and the federation.
Act as a technical advisor and thought leader to the affiliates regarding cyber technology operational support for the InfoSec tech stack.
InfoSec Architecture and Engineering
Lead the InfoSec Architecture & Engineering function, overseeing the evaluation, design, and implementation of security technologies and enterprise architecture aligned to business objectives, industry frameworks (NIST, ISO 27001, CIS), and regulatory requirements (HIPAA, GDPR, PCI-DSS).
Embed security into the software development lifecycle (SSDLC/DevSecOps) by defining secure architecture and coding standards, driving threat modeling and risk assessments, and ensuring security requirements are built into system and application specifications.
Partner across IT and business units to integrate monitoring, detection, and response capabilities, continuously improve security tooling and processes, and strengthen the organization's security posture through innovation, collaboration, and technology adoption
Incident Response
In partnership with PPFA CISO, act as a co-IR lead throughout incident scenarios and provide subject matter expertise in cybersecurity incident response.
Support the development and execution of IR Tabletop exercises annually, including all relevant levels of management.
Assist in the development and implementation of Incident Response Plans.
Oversee the executive IR plan and continuously improve to reflect the dynamic aspects of the business.
Security Thought Leadership
Lead and evolve the strategic direction of Information Security technology capabilities in a collaborative, cross-discipline approach. Project senior-technical thought expertise on the information security strategy, and operational/technical implementation.
Sought after as an expert on industry trends, current security technologies, news and events and how they impact the security policies, procedures and portfolio.
Benchmark, analyze, and identify recommendations for the improvement and growth of PPFA's technology and security operations and services to drive the advancement of division priorities
Threat Management and Intel
Drive both internal and external threat analysis and intelligence, tuning of security detection rules/policies/models, and implementation of effective countermeasures.
Stay abreast of the security industry threat landscape and brief executives and leadership team on current intelligence.
Lead collaborative efforts between physical and cybersecurity threat management elements.
Review and recommend threat intel sources that match the needs of the organization.
Reporting / Metrics
Turns new concepts/approaches into functional reality through creation of InfoSec metrics and standards to drive optimization and operational excellence for all cyber tech products and services.
Identify and drive assist in metrics development and management for both business and technical consumption
Leads report status, progress, operational & performance metrics and value to executives across PPFA.
Collaborate across teams to ensure compliance with cybersecurity policies and developing reporting metrics to communicate the efficacy of tools and programs
Act as Security Change Approver for InfoSec on the PPFA IT Change Management Board to ensure IT system and configuration changes are not detrimental to PPFA's information security posture, are authorized, and disruptions to services provided by Information Security and Information Technology to the PPFA National Office and its Affiliates are minimized.
Facilitate InfoSec Accreditation Office Hours.
Performs other duties as assigned.
Knowledge, Skills and Abilities (KSAs):
Bachelor's degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience.
12+ years of IT and business/industry work experience including Information Security & Technology related experience.
Certifications: At least one security industry certifications (i.e., CISSP , CISA, CISM, SANS).
Progressive Leadership experience in managing technical functions and security engineering teams and influencing senior level management and key stakeholders.
Proven ability to develop and implement strategic security initiatives.
Strong understanding of security governance, risk management, and compliance frameworks.
Excellent ability to conceive, draft, proofread and edit written materials quickly, including demonstrated ability to understand and communicate about complex, technical, or sensitive subjects in a clear, concise, and engaging manner.
Experience managing outsourced managed security service provider (MSSP) or in-house security operations center (SOC).
Knowledge of financial models and budgeting.
Excellent organizational, collaborative leadership, decision-making and communication skills.
Excellent business acumen and sound business judgment.
Practical experience with modern information security technologies and vendor solutions to include but not limited to strong authentication, network security, endpoint security, cloud/SaaS/PaaS security, security information and event management, user behavior analytics, vulnerability management, incident response, information assurance, security operations, anti-DDoS SDLC, DevSecOps, mobile security, privacy, and regulatory compliance.
Demonstrated experience integrating and operationalizing security frameworks such as: NIST CSF, ISO 27001, MITRE ATT&CK framework.
Excellent skills in collaborating across divisions, functions, and geography, with a knack for engaging colleagues at all levels in projects and processes while continuing to own and drive them.
Experience evaluating and maturing information security systems, controls, and processes, and leading internal control frameworks, regulatory compliance programs (e.g., HIPAA, PCI DSS, HITRUST, ISO 27001, NIST, CIS, SOC2, etc), and audit activities across complex environments
Experience leading enterprise-level technology or security initiatives, preferably in a complex, federated or multi-site environment, including project management, system implementation, IT operations coordination, and day-to-day InfoSec operations (e.g., monitoring, incident response, SOC workflows, and vulnerability management).
Flexibility and ability to adapt to quickly changing priorities and ambiguous situations
A deep commitment to Planned Parenthood's mission of promoting Sexual and Reproductive Health
$190,000 - $200,000 a year Travel: 0-10% travel as needed
Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building aworkplace culture that fosters belonging, promotes learning throughout the employee lifecycle, andrecognizes individual contributions to our mission.
Planned Parenthood Federation of America participates in the E-Verify program. PlannedParenthood Federation of America is an equal employment opportunity employer and is committedto maintaining a non-discriminatory work environment, and does not discriminate against anyemployee or applicant for employment on the basis of race, color, religion, sex, national origin, age,disability, veteran status, marital status, sexual orientation, gender identity, or any othercharacteristic protected by applicable law. Planned Parenthood is committed to creating a dynamicwork environment that values diversity and inclusion, respect and integrity, customer focus, andinnovation.
$190k-200k yearly Auto-Apply 37d ago
Life Safety & Security Officer
Planned Parenthood of Washington Dc 4.4
Planned Parenthood of Washington Dc job in Washington, DC
Life Safety and Security Officer is charged with the protection of employees, visitors, contractors, patients and all properties of PPMW while providing high level customer service for all.
Requirements
Periodically patrol Health Center and grounds to detect possible threats, unauthorized persons/vehicles, suspicious packages or damage to property
Warmly greet all visitors; inform the relevant employee of their arrival; assist them to properly sign in on the EIO Board(Visitor Management System); issue them a Visitor Badge to wear for the duration of their visit; and ensure they are escorted/directed to the appropriate location
Ensure all security access control procedures are strictly adhered to such as issuance of appropriate facility access badges for contractors and associates who forgot their badges, utilizing the Security Access Control System to verify identity and employment status
Respond to any incidents that occur during shift, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
Maintain constant surveillance of building and security cameras.
Assist with building emergencies such as evacuations, fire alarms to ensure the safety of all.
Ensure the reception area is kept orderly at all times.
Write detailed and accurate incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Facilities and Security Supervisor).
Monitor movement of visitors and assure all visitors entering the building are authorized to do so.
Promote good public relations through courteous, helpful, and professional contact with PPMW employees and their guest.
Enforce rules and policies of the building.
Responsible for participating in all company and site required orientation and training programs.
Conduct any security, customer service or support functions as directed by supervisor
Qualifications:
Minimum high school diploma or equivalent required.
Minimum 3 years prior experience in the security industry, law enforcement, military and customer service highly desirable.
Valid driver's license and the ability to provide own reliable transportation to get to/from work and other PPMW sites.
Moderate knowledge of personal computers and Microsoft Office software desired.
Must be able to lift 80lbs, and handle extensive walking, pushing, bending etc.
Salary Description $21.00 - $26.00/hr
$21-26 hourly 9d ago
Medical Collections- AR
Concentra 4.1
Linthicum, MD job
Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
The Account Receivable Representative performs accounts receivable duties to ensure timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices and procedures.
Responsibilities
* Resolves escalated problems via communications with various customers including employers, insurance companies, TPAs and labs
* Processes rebills and composes correspondence to customers
* Monitors and reviews account aging reports to ensure timely collection
* Reviews documents and reconciles discrepancies and makes needed adjustments
* Performs account payment reconciliations with incoming receipts
* Prepares and distributes periodic reports on A/R and past due accounts for management and clients
* Negotiates with clients' repayment terms on past due accounts
* Makes decisions on referring accounts for collection or writing off
* Trains new employees and assist peers
* Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice
* Determines when adjustments are appropriate and necessary and applies
* Resolves Employer Issues when necessary, such as misapplied or missing payments
* Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting documentation
* Monitors rebills for open balances and takes appropriate action
* Schedules and distributes work to meet deadlines and facilitate efficient workflows.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Degree must be from an accredited college or university.
Job-Related Experience
* Customarily has at least three or more years of demonstrated collection experience (occupational health, preferred)
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Familiarity with Microsoft Excel, Outlook, Word experience required
* Ability to communicate effectively and professionally
* Excellent time management skills
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* Excellent writing and documentation skills
* Ability to work independently
* Ability to handle multiple tasks, projects, duties, and priorities, when assigned
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This position is eligible to earn a base compensation rate in the range of $20.00 to $23.00 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$20-23 hourly Auto-Apply 15d ago
Registered Nurse Part Time 7am to 12pm Stress Test
Concentra 4.1
Glen Burnie, MD job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Registered Nurse, you will assists practitioners with patient care, physical examinations, ancillary tests, and performs a variety of administrative duties.
Responsibilities
* Escorts patients to exam room, prepares patients for examination and treatment and assists the practitioner, as requested
* Draws blood and prepares appropriate paperwork for laboratory pick-up
* Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory
* Maintains exam rooms, lab area and treatment rooms clean and stocked, maintaining inventory of supplies and re-orders as needed
* Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information
* Performs front office clerical duties such as answering telephones, check-in, check-out and record processing
* Dispenses medications as directed by practitioner and in accordance with state regulations
* Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures
* Performs ancillary testing and tasks as ordered by the Center Medical Director ( PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures
* Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values
* Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs
* Ensures accuracy when completing and executing tasks such as; drug screens, DOTs, bandaging, dressings and performing quality assurance checks
* Ensures accurate, concise, timely and complete documentation of results and paperwork
* Provides an excellent, compassionate and warm patient experience regardless of patient volume
* Ability to manage time, prioritize and multi-task in a busy environment
* Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate
* Ability to consistently deliver quality care in a busy clinical environment
* Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience
* Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care
* Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values
* Listens to and understands internal and external client needs in order to act and address
* Committed to personal excellence and understands how daily work contributes to center operation as a whole
* Holds self and others accountable. Is willing and able to assist others in order to achieve results
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's Degree in Nursing from an accredited college or university or Graduate of an accredited Registered nursing program
* Current registration/license in the state where employed
* Successful completion of UDS, BAT, PFT, FIT, certification
Job-Related Experience
* Customarily at least one year of demonstrated experience in occupational health nursing or related field
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated knowledge of occupational medicine requirements (state specific)
* Demonstrated working knowledge of clinical operations
* Demonstrated ability to train medical assistants under the direction of the Center Medical Director
* Demonstrated excellent communication skills
* Demonstrated willingness to participate in Continuing Medical Education
Additional Data
This position is eligible to earn a base compensation rate in the state range of $40.35 to $49.72 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$40.4-49.7 hourly Auto-Apply 36d ago
Manager, People, Culture and Equity Generalist
Planned Parenthood Federation of America 4.4
Planned Parenthood Federation of America job in Washington, DC
Planned Parenthood is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation's largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission.
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek an experienced and intrinsically motivated PC&E Generalist to join our People Operations Team. This job reports to the Director, People Operations in the People Culture & Equity Division. The People, Culture & Equity (PCE) division is a critical partner focused on delivering a progressive people agenda that attracts, develops, and retains top talent and engenders a culture that is a great place to work for all.Purpose
The Manager, People, Culture and Equity Generalist serves as the operational lead of the People Operations team and is responsible for executing and maintaining compliant, efficient employee lifecycle processes, ensuring data quality and policy alignment, and owning the development and maintenance of internal documentation and SOPs. This role provides continuity, business process integrity, and project management for People Ops functions, collaborating across People, Culture and Equity to ensure seamless service delivery.
Delivery
Own and execute all core People Operations processes for employee lifecycle changes, including hires, promotions, transfers, terminations, and union status changes
Draft and issue related documentation including: union eligibility notices, wage notices, promotion and annual increase letters, and termination packages
Maintain integrity of data entry and updates in HR systems (e.g., SuccessFactors); ensure compliance with effective dates and pay rate changes
Serve as the sole owner of the union calculator, determining eligibility in collaboration with the Manager, Generalist on the Business Partner team, updating systems, and notifying unions and employees.
Conduct routine audits of employee data to ensure accuracy, policy compliance, and adherence to legal and organizational standards
Lead and manage the development, review, and maintenance of SOPs and workflow documentation for People Ops processes
Ensure SOPs reflect up-to-date policies, system capabilities, and cross-functional responsibilities
Support the creation and maintenance of recurring People Ops dashboards and data reports to support compliance and workforce planning
Lead and execute People Ops-specific projects focused on systems, processes, or compliance enhancements
Performs other duties as assigned.
Engagement
Collaborate closely with the Director, People Operations on process improvements, risk mitigation, and data strategy
Partner with Talent Acquisition (TA), Business Partners (BPs), People Systems, and the Compensation team to align lifecycle transactions with broader workforce priorities and reporting needs
Coordinate across cross-functional teams (e.g., TA, IT, Payroll) to ensure accurate and timely execution of employee changes
Collaborate closely with the Associate Director, People Systems on the development and maintenance of PC&E data dashboards, ensuring consistency and accuracy of shared workforce reporting
Serve as the primary point of contact for responding to compliance and audit documentation requests.
Engage with labor unions as the secondary point of contact by responding to delegate requests and updating union employees, delegates and the collective bargaining unit of enrollment changes.
Serve as a reliable subject matter resource for PC&E teams on operational processes, system workflows, and documentation standards
Facilitate training, resource-sharing, and process education to ensure clarity and compliance among stakeholders involved in People Ops workflows
Provide back-up support to the Manager, Generalist on the BP team, stepping in on deliverables as needed
Provide back-up support to the Associate Director, People Systems, assisting with user access issues, reporting needs, and coordination with IT or vendors when required
Knowledge, Skills and Abilities (KSAs)
High school diploma or equivalent required; bachelor's degree in Human Resources, Business Administration, or related field preferred
Minimum 5 years of progressively responsible experience in HR operations, employee lifecycle processing, or HR systems administration
Experience working with union-represented employees and applying collective bargaining agreements is a plus
In-depth understanding of employee lifecycle workflows, including hires, promotions, terminations, transfers, and union eligibility changes
Hands-on experience using HRIS systems (e.g., SuccessFactors) for data entry, auditing, reporting and how employee data flows between platforms
Demonstrated experience maintaining data accuracy, audit trails, and compliance with applicable policies and regulations
Strong skills in Google Sheets or Excel, including data validation, conditional formatting, and basic analysis
Excellent verbal and written communication skills, with the ability to convey information clearly, draft professional correspondence, and build strong, trusting relationships across teams and levels of the organization.
Proven ability to draft, maintain, and govern standard operating procedures (SOPs) across functions
Skilled at identifying process gaps, ensuring timely updates to documentation, and improving clarity and usability
Strong organizational and time management skills, with the ability to independently manage projects and deliverables
Ability to exercise discretion and maintain strict confidentiality when handling high-level policy and organizational information.
Commitment to Planned Parenthood's mission and values, with cultural competence and appreciation for diverse perspectives.
$90,000 - $95,000 a year Travel: Up to 10%
Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.
Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
$90k-95k yearly Auto-Apply 55d ago
Phlebotomist - UPMC Hanover
UPMC 4.3
Hanover, PA job
Join the Team at UPMC Hanover as a Casual Phlebotomist! UPMC Hanover is seeking a motivated Casual Phlebotomist to support our commitment to high-quality patient care. This role includes evening shifts, with weekends and holidays as needed based on departmental needs. An ideal candidate will have prior phlebotomy experience or a phlebotomy certificate and a strong dedication to providing safe, compassionate care.
As a Phlebotomist at UPMC Hanover, you will be responsible for accurate phlebotomy and specimen collection for both inpatient and outpatient populations. The specimens you collect are essential to laboratory testing that supports patient diagnosis and treatment. In addition, you will assist with key laboratory operations, including computer, courier, and clerical duties, while working collaboratively with and under the supervision of Medical Technologists.
Interested in making an impact? Apply today!
Responsibilities:
+ Interact with all laboratory customers courteously and professionally; responds to telephone inquiries in a timely manner.
+ Following proper patient identification procedures, procures appropriate blood specimens by venipuncture, heelstick and fingerstick. As required, instructs patients on the collection procedures for laboratory specimens that are obtained by the patient, and may collect samples other than blood.
+ Demonstrates dependability, reliability, and independent judgment recognizing priorities to accommodate department needs and acceptance of appropriate authority.
+ Specimen collection may be performed at off-site locations. Transports specimens from on- and off-site collection areas to the appropriate section of the laboratory following established safety procedures.
+ Adhere to established laboratory and hospital policies in areas of procedures, methods, quality control, quality assurance, safety, including hand hygiene techniques and proper isolation precautions., compliance and personnel policies.
+ As required, performs related clerical duties, and utilizes various computer functions to accurately enter demographic information into the information system(s), enters test orders, receives, cancels, charges, and credits tests, while ascertaining adequacy of patient information as well as sample identity.
+ Trains and orients new employees, students and residents, as applicable and as assigned.
+ Inform technical staff, supervisory personnel and/or pathologists of any unusual or problematic incidents.
+ May also perform arterial puncture following strict collection and post collection guidelines .
+ Monitors and maintains supplies for those functions for which the position is responsible; uses materials and reagents in a cost-effective manner.
+ High school diploma or equivalent is required.
+ Certification from an accredited Phlebotomy or Medical Assistant program is preferred.
+ Minimum 6 months experience performing phlebotomy is preferred.
+ Medical terminology knowledge and laboratory information system experience preferred.
Licensure, Certifications, and Clearances:
Phlebotomy Technician (PBT(ASCP)) or equivalent certification preferred.
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
$33k-38k yearly est. 29d ago
Director, Lab Service Center Operations (UPMC Memorial, Hanover, Lititz)
UPMC 4.3
Hanover, PA job
The Director, Lab Operations will plan, organize, direct, and evaluate the departmental Laboratory Service Line activities for UPMC York Memorial, UPMC Hanover, and UPMC Lititz to ensure the achievement of system-wide goals that are consistent with UPMC's strategic plan. Work collaboratively with the medical staff and department directors to identify and develop programs and services that meet and/or exceed the standards of quality, service, and financial accountability.
Responsibilities:
+ Prepares annual operating and capital budgets for all applicable laboratory locations with attention to department and organizational goals; establishes standards of performance and economic constraints; demonstrates creativity and initiative and cost containment and operational effectiveness activities.
+ In conjunction with service line leadership, develops and executes service center strategic plans that are consistent with and incorporated into UPMC's overall strategic plan. Develops and monitors operating plans and operating capital budgets that support the strategic plan.
+ Demonstrates ability to establish, maintain an internal/ external network of colleagues to facilitate professional growth, individual/institutional visibility and interdisciplinary collaboration. Projects an image which reflects favorable upon public relations of the organization; participates in professional organizations.
+ Analyzes and controls financial performance of pathology/laboratory services to ensure optimal efficiency and resource utilization within defined fiscal parameters relative to testing volume. Demonstrates sound judgment in the planning, allocation and/or authorization of budgeted funds for clinical and program needs. Coordinate with Supply Chain the process of instrument selection and the management of service and reagent contracts.
+ Initiates and promotes communication to affect coordinated integration of clinical support services required for comprehensive, interdisciplinary patient care. Enhances administrative efficiencies through effective use of verbal and written communication. Demonstrates sound negotiating skills.
+ Recruits and develops a quality staff that meets the values of UPMC; articulates standards of performance that support patient expectations, UPMC policies/procedures and regulatory agency requirements. Enforces progressive disciplinary action appropriately; utilizes timely performance appraisals to provide formal feedback and as a basis for individual goal development.
+ Encourages education/teaching/research endeavors consistent with UPMC mission. Formulates strategies for professional advancement and retention; supports the clinical advancement program and identifies opportunities for development appropriate to the level of individual competencies; fosters an environment conducive to innovation and progressive learning.
+ Ensures provision of exemplary patient care; validates that care is provided according to current standards of practice; supports and monitors the quality improvement program at the department and institutional level. Ensures patient satisfaction and implements measures to correct perceived inefficiencies in care and service.
+ Achieves optimal productivity within established timeframe; able to prioritize multiple demands. Schedules time effectively to meet the deadlines for submission of routine reports and special projects.
+ Maintains productive collaborative relationships with physicians, departmental managers and others in the clinical leadership roles to achieve short and long term goals for related programs in clinical services.
+ Maintains a physical environment that supports patient, personnel and visitor safety; patient/family comfort and staff efficiency. Implements measures to enhance a professional, aesthetically pleasing environment including appearance and demure of staff, noise level and patient privacy.
+ Effectively lives and communicates the mission, vision and values of UPMC; conveys a positive approach in communicating management decisions; engages staff in the development and support of a departmental philosophy and goals consistent with those of the organization.
+ Provides direct supervision to service center site management. Collaborates with site operational leadership to ensure transparency and awareness related to site operations. Disseminates information to management and staff to ensure timely and appropriate communication throughout service center.
+ Performs special projects as designated. Performs other related duties.
+ Monitors compliance with policies of regulatory agencies regarding laboratory safety and environmental health and safety.
+ Delegates authority and accountability as appropriate to laboratory leadership for clinical practice in patient care decisions consistent with professional standards in UPMC policies. Facilitates staff involvement in established departmental program, e.g. quality improvement, patient/professional education and new initiatives.
Bachelor's Degree is required, Medical Technology or Biological Science Preferred. Master's Degree strongly preferred. Minimum of 5 years' progressive experience in operational leadership Knowledge of hospital operations, customer service, marketing, business development, financial operations, billing, budgetary control and laboratory information systems. Independent judgement, critical thinking and the ability to operate in a dynamic environment while reconciling the objectives of management and the medical staff in order to produce optimal patient results. Leadership capabilities as indicated by ability to communicate with, motivate & influence staff, peers, physicians and senior executives.
Licensure, Certifications, and Clearances:
MT (ASCP) as applicable (not required)
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
$83k-110k yearly est. 7d ago
Surgical Tech/Robotics First Assist
UPMC 4.3
Hanover, PA job
Participates in an expanded role of perioperative First Assisting. Under the direction of the physician, assists in operations; may help set up operating room, prepare and transport patients for surgery, pass instruments and other supplies to surgeons and surgeon's assistants, wound closure, hold retractors, cut sutures, and help count sponges, needles, supplies, and instruments.
_Eligible candidates will be offered a sign-on bonus of up to $25,000 based on their years of experience!_
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_**Applicants will be placed in the appropriate job titles based on their experience and education**_
Responsibilities:
+ Provide competent and ethical care within legal standards of practice as applicable to the STFA.
+ Maintains regulatory, credentialing, and privileging requirements
+ Assume responsibility for personal development and education.
+ Know and follow all organizational/departmental policies/procedures.
+ Incorporate leading/evidence-based practice in quality/safety into everyday work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
+ Assist surgeon during operating room procedures. Performs positioning, prepping, and draping of the patient. Provides homeostasis by safe use of electrocautery, clamping blood vessels, coagulating bleeding points, ligating vessels, and other means as directed by surgeon. Identifies various suture needs and demonstrated appropriate suture management
+ Applies knowledge of surgical anatomy, physiology and operative technique relative to operative procedures. Identifies specific physician preferences and steps of the procedure.
+ Acts as a patient advocate and maintains privacy and confidentiality of all appropriate information.
+ Serves as an educator, mentor, consultant, and resource to colleagues and other health care professionals in relation to STFA activities and robotic surgery
+ Provide competent and ethical care within legal standards of practice as applicable to the STFA.
**Licensure, Certifications, and Clearances:**
CST Certification Required. Completion of STFA program and certification within 2 years required. (Exempt from this requirement is the current STFA which possesses ten years Operating Room experience with five years First Assist experience assisting a surgeon and competencies are checked off by surgeon every two years)
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Certified Surgical Technologists (CST)
+ Act 31 Child Abuse Reporting with renewal
+ Act 33 with renewal
+ Act 34 with renewal
+ Act 73 FBI Clearance with renewal
**UPMC is an Equal Opportunity Employer/Disability/Veteran**
$48k-112k yearly est. 45d ago
Billing Analyst II
Planned Parenthood of Washington Dc 4.4
Planned Parenthood of Washington Dc job in Washington, DC
Support PPMW's Revenue Cycle activities by assuming a senior role within the medical billing team. Oversee complex billing processes, conduct team training, and ensuring accurate and timely reimbursement for medical services. Oversee and assist in performing all billing and collection functions, including payment posting, A/R follow up, credit review, and grant billing. Provide feedback as appropriate, to improve affiliate performance and increase reimbursement. Active participant in meetings. Complete revenue cycle special projects as assigned.
Requirements
Handle high level billing tasks, including complex medical claims, appeals, and disputed charges.
Review and verify claim information for accuracy, completeness, and adherence to payers for reimbursement.
Utilize comprehensive understanding of claim denials to conduct appropriate claim follow-up on all open A/R to ensure prompt adjudication.
Ensure accuracy of billing data and compliance with local, state, and federal regulations, as well as payer -specific regulations.
Assist in the development and implementation of policies, procedures, and workflows to improve efficiency.
Work closely with coding, front office, clinical teams, and third-party vendors to resolve billing discrepancies and denials.
Creation of claim projects with insurance companies and follow through on projects to ensure resolution.
Provide guidance, mentorship, and supervision of reimbursement specialists.
Perform daily ERA, EOB, and patient payment posting.
Reconcile payments posted in Epic to banking deposit logs.
Submit invoices for participating grant programs.
Submit daily electronic and paper claim files, and correct all claim and charge review edits, warnings and errors; run statement files; and download ERAs/EOBs as needed.
Review and monitor clearinghouse claim errors and global payer rejections for possible system edits or payer updates.
Prioritize workflow for reimbursement specialists to ensure the revenue cycle team is completing all necessary tasks.
Daily review of billing work queues.
Credit balance review and processing
Insurance benefit verification.
Analyze payer denial trends and payer coding requirements to ensure payment of claims.
Ensure month-end activities are completed in a timely manner and that month-end reconciliation is accurately completed.
Ensure the affiliate's claim KPIs are satisfied.
Participate in Revenue Cycle Team meetings/conference calls, and provide the necessary reporting, feedback, and training required to improve processes.
Serve as an active agent on the billing line.
Attend PPMW and PPFA training as well as other assigned training to improve knowledge base and claim efficiency.
Follow up on denied claims with payers.
Patient statement processing.
Assistance with credentialing related inquiries and updates.
Complete special projects as needed.
Other responsibilities as assigned.
Qualifications:
Bachelors degree preferred, high school diploma or equivalent required
Three or more years' experience in medical billing and/or Accounts Receivable
Epic experience preferred.
Experience with patient billing and collections.
Access to secure, reliable Internet and utilities.
Salary Description $65,000 - $85,000
$65k-85k yearly 15d ago
Orthopedic Surgeon Independent Contractor
Concentra 4.1
Gaithersburg, MD job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Concentra, one of the largest health care companies in the nation, is looking for an orthopedic surgeon to come on site to our location as a 1099 independent contractor. This role is a contract position and is meant to compliment your current practice. A typical partnership will involve treating patients on site at Concentra for approximately a 4-hour shift on a weekly or biweekly basis.
Concentra Advanced Specialists assist in the management of medically complex patients, expedite return to work and functional restoration. Working collaboratively with medical and therapy providers, you will provide specialist services, both non-surgical and surgical, for orthopedic and neuromusculoskeletal work related injuries. In addition, you will communicate with employers and take an active role in the case management. The treatments you provide will make a tremendous difference in the lives of those who look to us for care and comfort.
Responsibilities
* Half a day per week or biweekly
* Flexible scheduling with consideration of your private practice
This position is an independent contractor role for Concentra. Compensation for services is determined by a revenue share model.
Qualifications
* Preferred experience in treating patients with work related injuries
* Licensure requirements of the state of practice
* Graduate of accredited MD or DO program of accredited university
* Unrestricted DEA license for state of jurisdiction
* Board Certification or Board Eligibility in Orthopedic Surgery
* Must have Medical Malpractice Insurance which will cover you while on site
Additional Data
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
#LI-FD1