Planned Parenthood jobs in Los Angeles, CA - 81 jobs
Surgical Health Center Administrator
Planned Parenthood 4.4
Planned Parenthood job in Orange, CA
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Surgical Health Center Administrator in Orange, CA.
The Health Center Surgical Administrator, in partnership with and support of the Manager of Specialty & Surgical Services, assumes overall responsibility for the center's operations in the absence of either. Responsible for managing a multi-service program health center providing the full range of reproductive health care services, including abortions, specialty, and vasectomy services. Ensure the health center fully complies with local, state, and federal requirements.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
*********************
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education:
BS degree in healthcare-related field preferred or equivalent related experience.
Minimum Work Experience:
3-5 years' experience in healthcare environment, patient care/clinical service environment.
Supervisory Experience:
Demonstrated ability as an effective leader, including coaching and team-building skills.
Strong written, verbal, and interpersonal skills.
Budgeting experience.
Excellent strategic planning skills.
Must be self-motivated and have the ability to work without direct supervision.
3 years of management experience overseeing multiple levels of employees.
Experience managing 15+ employees preferred.
Other Requirements:
Ability to serve patients in a non-biased and professional manner.
Ability to work with multiple levels of staff, including Physicians, Clinicians, RNs, and medical center support staff.
Ability to delegate to and empower staff effectively.
Ability to plan and strategize in order to improve patient throughput, increase service offerings to patients, and ensure high-quality care is delivered.
Must be available to work flexible hours and schedule, including weekends.
Effective multi-disciplinary team builder with the ability to effectively coach and mentor staff.
Team builder and ability to utilize team skills effectively.
Excellent written and verbal communication skills.
Accuracy and attention to detail is essential.
Ability to relate to diverse communities.
Maintain professional demeanor at all times.
Ability and willingness to travel to and visit Centers, Agency, and community meetings.
Reproductive, managed/primary health care, and/or abortion services experience may be required.
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast-paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high-level computer skills, including Microsoft Word, Excel, and Outlook. Electronic medical records experience may also be required.
This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.
Assists in managing the continuous improvement of all services and operations. Develops recommendations and implements systems, processes, and methods to evaluate and improve patient care.
Maintains current knowledge of and keeps the center compliant with all regulatory and professional standards of care, including CMS, PPFA, OSHA, CLIA, and Board of Nursing standards.
Collaborate with the Clinical Site Supervisor and the Manager of Specialty & Surgical Services regarding licensed staff one-on-ones and performance management.
Monitors and supervises daily health center flow and implements changes as needed for improvements with the Manager of Surgical & Specialty Services.
Works with Operations and the Health Center Management team to ensure appropriate management coverage, including all surgical days.
Ensures the delivery of premier customer service while facilitating resolutions for patient care issues. Implements customer service standards and provides immediate and actionable feedback to the staff when patients' needs are not met. Will address patient grievances and provide a root cause analysis as appropriate.
Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses the root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
Assists the Manager of Surgical & Specialty Services in reviewing annual financial plans, resources, and budgets while being accountable for the financial aspect of the center's daily operations.
Determines the appropriate staffing ratios and staffing-related functions and issues in a timely manner; facilitates interviews, hires, training, and maintains the competency of all staff. Responsible for directing work, conducting performance reviews, recognition, and performance management of employees.
Directly oversees the Administrative Medical Assistants, including creating and publishing their schedules, observations, one-on-ones, and performance reviews. Coaches, develops, educates, and holds accountable direct reports.
Monitors, develops, and implements Health Centers' policies and procedures which support the organization's goals and business initiatives.
Be an active member of the clinical/patient services management team and bring both important issues to the group that need attention and share successful strategies, processes, and ideas.
Responsible for communicating health center needs to maintain quality standards for the appearance and functionality of the centers.
Schedules, orients, and supervises personnel in the areas of personnel policies and procedures, medical procedures, statistical and record keeping requirements, including applicable documents of Independent Contractors (IC's,) Residents, and students, inventory procedures, office and equipment maintenance, Risk Management, Quality Assurance, Illness & Injury Policies & Procedures, CLIA Guidelines, emergency procedures, and on-going training/updates as required.
Creates and maintains a professional environment that promotes employees' ideas, collaboration, and teamwork. Work collaboratively with other Patient Services Administration team members to create standardized processes that improve flow, quality, and the patient experience.
Available to travel to other health centers for coverage as needed, including San Bernardino County.
Directs, trains, and deploys staff in the:
Abortion referral and counseling.
The provision of abortion services.
All other services provided in the center.
Non-Essential Functions:
Other duties as assigned.
PHYSICAL REQUIREMENTS:
The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
CORE COMPETENCIES - WE CARE
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $77,993.00/Yr. Maximum Salary Range USD $97,312.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$78k-97.3k yearly Auto-Apply 6d ago
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Human Resources Business Partner (People & Culture)
Planned Parenthood 4.4
Planned Parenthood job in Anaheim, CA
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a People & Culture Business Partner in Anaheim, CA.
is hybrid (3 days in office, 2 days remote).
Travel requirements: Must be available to travel to Orange County and San Bernardino County Health Center locations, as needed. Mileage reimbursement provided.
The People & Culture Business Partner is responsible for performing HR-related duties at a professional level and works closely with senior HR management to support organizational objectives. This position is responsible for the following functional areas: employee engagement and retention, employee relations, performance management, policy implementation, training, project management, and employment law compliance. Overall, this position provides support and structure to the company and helps drive employee engagement, development, and retention for all Orange and San Bernardino County Health Center and Admin departments. This position will be required to travel between Orange and San Bernardino, as needed.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
*********************
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensure and/or Certification Requirements:
PHR or SHRM-CP certification preferred.
Minimum Education:
Bachelor's degree with a concentration in Human Resources or a business-related field, or equivalent work experience required.
Minimum Work Experience:
Minimum of 7 years of progressive Human Resources or People & Culture experience required.
Minimum of 5 years of employee or labor relations experience required.
Current or former experience within the healthcare industry preferred.
Experience supporting employees in a unionized environment and working with collective bargaining agreement (CBA) preferred.
Other Requirements:
Proven skills in problem-solving and decision-making with integrity in making difficult personnel-related decisions.
Ability to communicate policy interpretations and decisions effectively.
Ability to respond to common inquiries or complaints from customers and regulatory agencies.
Ability to effectively present information to management.
Ability to identify process deficiencies/areas for improvement and propose innovative solutions.
Ability to organize and prioritize highly detailed tasks in a fast-paced company culture.
Ability to use sound judgment; work independently, with minimal supervision.
Strong analytical and problem-solving skills.
Ability to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Escalates issues to Director of People & Culture as appropriate.
Project management skills to manage the roll-out and completion of HR initiatives.
Professional appearance and attitude.
Ability and willingness to travel to satellite offices and clinics.
Availability to work flexible hours, as required.
Traveling between multiple locations in Orange and San Bernardino counties multiple times per month, as needed.
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast-paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high-level computer skills, including Microsoft Word, Excel, and Outlook.
This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.
Administers various human resource plans and procedures for the organization; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.
Partners with HR Leadership, employees, and management to communicate various human resource policies, procedures, laws, standards, and other government regulations.
Maintains and coordinates employee recognition programs and suggestion email boxes. Provides data to managers regarding recognition usage.
Coordinates the annual employee engagement survey; from distribution of survey to the compilation of data and presentation to managers, and coordinates the action items that arise from the feedback.
Acts as an Employee Relations Specialist. Coaches, counsels, and guides managers before executing employee disciplinary actions.
Conducts internal investigations concerning violations of the organization's policies, discrimination, harassment, and other employee relations matters.
Maintains tracking system and accurate logs and completes reports and other documentation relating to investigations.
Maintain confidentiality and organization of files of investigations conducted and information received.
Conduct exit interviews, analyze data, and make recommendations to the management team for corrective action and continuous improvement.
Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
Tracks employment metrics (internal mobility, career progression, etc.).
Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
Recognizes an emergency situation and takes timely and appropriate action.
Facilitates or provides training to the workforce.
Manages job descriptions and analyzes exemption status for new jobs.
Distributes and monitors employee performance evaluations and ensures they are done in a timely manner. Provides guidance to supervisors on performance management ratings and feedback.
Completes the quarterly turnover reports for executive management. Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to continually improve efficiency of the department and services performed.
Provides project management support for the development, implementation, and completion of HR initiatives.
Maintains compliance with federal, state, and local employment laws and regulations.
Conducts interactive processes with managers and employees on and returning from leave of absence.
Assist Employee Relations team in drafting policies and procedures.
Non-Essential Functions:
Other duties as assigned.
PHYSICAL REQUIREMENTS:
The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
Physical Requirement
Continually (every day)
Frequently (2-3 times
per week)
Occasionally (2-3 times
per month)
Rarely (less than one time
per month)
Never
Seeing
x
Hearing
x
Speaking
x
Standing/Walking
x
Stooping/Bending/Kneeling
x
Pushing/Pulling/Reaching
x
Fingering/Grasping
x
Driving
x
Lifting/carrying heavy items
x
Lifting Demands
Amount of Time
None
Up to 1/3
1/3 to 2/3
2/3 or More
Up to 10 pounds
x
Up to 25 pounds
x
Up to 50 pounds
x
Up to 75 pounds
x
Up to 100 pounds
x
More than 100 pounds
x
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $81,930.00/Yr. Maximum Salary Range USD $106,451.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$81.9k-106.5k yearly Auto-Apply 9d ago
Physician Residents PRN
Concentra 4.1
Los Angeles, CA job
Concentra is offering moonlighting opportunities to current Residents in Los Angeles and Bakersfield area! Our moonlighting physicians will get to practice occupational health in one or several of our Concentra clinics. Moonlighting physicians will also get early access to our talent network for full-time positions at our locations and faster on boarding process.
Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
Responsibilities
* Performs medical assessment of Center patients.
* Establishes and monitors a medically appropriate level of care for center patients.
* Maintains clinical core competency.
* Assures compliance with licensing, certification and accrediting bodies.
* Meets with employers to discuss health and safety needs and conducts workplace walk-through and other on-site assessments.
* Regularly calls client representatives upon seeing employee patients for initial injuries and change of duty status.
* In the absence of the Center Medical Director, provides guidance to other medical staff (e.g. physician assistants, nurse practitioners and back/front office staff) to ensure Concentra's mission is achieved.
* Provides an excellent, compassionate and warm patient experience regardless of patient volume.
* Ability to manage time, prioritize and multi-task in a busy environment.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Must be currently enrolled in a residency or fellowship program
* Must have completed at least 2 years of residency training
* Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties
* Unrestricted DEA license for state of jurisdiction
* Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures
* Ability to supervise, evaluate, coach, and develop staff
* Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
* Ability to "put patients first" and enjoys treating patients
* Superior patient/customer service and "bed side manner" skills
* Must be a team player in a multidisciplinary environment
Additional Data
* 401(k) Retirement Plan with Employer Match
* Colleague Referral Bonus Program
* Employee Discounts
This position is eligible to earn a base compensation rate in the state range of $110 to $130 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
* Accepting applications on an ongoing basis
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
LI-JW1
$110-130 hourly Auto-Apply 5d ago
HR Generalist (People & Culture) - Temp
Planned Parenthood 4.4
Planned Parenthood job in Anaheim, CA
Planned Parenthood of Orange and San Bernardino Counties has a temporary full-time opportunity for a People & Culture Generalist in Anaheim, CA.
The People & Culture Generalist is responsible for performing HR-related duties on a professional level and works closely with People & Culture management in supporting organizational objectives. This position carries out responsibilities in the following functional areas: compliance, employee relations, performance management, policy implementation, workers' compensation, ergonomics, project management, and employment law compliance.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
*********************
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensure and/or Certification Requirements:
PHR or SHRM-CP certification preferred.
Minimum Education:
Bachelor's degree with a concentration in Human Resources or Business-related field or equivalent work experience required.
Minimum Work Experience:
Minimum of 3 - 5 years of progressive Human Resources experience required.
Minimum of 2 years of Human Resources generalist experience preferred.
Current or former experience within the health care industry preferred.
Other Requirements:
Proven skills in problem-solving and decision-making with integrity in making difficult personnel-related decisions.
Ability to communicate policy interpretations and decisions effectively.
Ability to respond to common inquiries or complaints from customers and regulatory agencies.
Ability to effectively present information to management.
Ability to identify process deficiencies/areas for improvement and propose innovative solutions.
Ability to organize and prioritize highly detailed tasks in a fast-paced company culture.
Ability to use sound judgment; work independently, with minimal supervision.
Strong analytical and problem-solving skills.
Ability to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
Escalates issues to Director, HR as appropriate.
Project management skills to manage the roll-out and completion of HR initiatives.
Professional appearance and attitude.
Ability and willingness to travel to satellite offices and clinics.
Availability to work flexible hours, as required.
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast-paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high-level computer skills, including Microsoft Word, Excel, and Outlook. Electronic medical records experience may also be required.
This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties, and responsibilities performed as part of the job and the reason the job exists.
Administers various human resource plans and procedures for the organization; assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.
Partners with People & Culture Leadership, employees, and management to communicate various human resource policies, procedures, laws, standards, and other government regulations.
Reviews and processes COS forms to ensure accurate employee data, timely approval, and compliance with internal policies and applicable employment laws.
Tracks employment metrics (turnover, employee relations incidents, worker comp claims, ergo assessments, etc.).
Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
Recognizes an emergency situation, takes timely and appropriate action.
Reviews and approves all organization-wide job descriptions and analyzes exemption status.
Assist in distributing and monitoring employee performance evaluations and ensure they are done in a timely manner.
Manages and tracks all worker compensation claims from start to finish.
Supports P&C Business Partners with employee relations investigations and related documentation, including data review, records analysis, and workplace compliance.
Administers and processes all employee separations, in compliance with company policy and applicable laws
Conducts ergonomic assessments, managing all requests to ensure employees feel supported.
Conducts all employee exit interviews and analyzes data. Presenting all analyzed data on a monthly basis to P&C leadership.
Escalating any employee relations issues to P&C leadership in a timely manner.
Non-Essential Functions:
Other duties as assigned.
PHYSICAL REQUIREMENTS:
The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $65,252.00/Yr. Maximum Salary Range USD $83,886.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$65.3k-83.9k yearly Auto-Apply 9d ago
Center Operations Director
Concentra 4.1
Los Angeles, CA job
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
* Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
* Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
* Work with clinicians to support staff competency regarding all patient care needs
* Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
* Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
* Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
* Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
* Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
* Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
* Monitor center status, provide wait time communication, perform "white board" patient management, and provide service package expectations
* Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
* Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
* Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
* Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
* Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
* Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
* Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's degree preferred
* Some college courses from an accredited college or university or equivalent education and experience
* In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
* Customarily has at least three or more years of work leadership or operations management experience
* Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Strong service mentality and a focus on achieving all aspects of defined service standards
* Excellent telephone and personal etiquette
* Warm, positive, energetic, and professional demeanor
* Effective oral and written communication skills
* Tactful and diplomatic communication style
* Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
* Performance assessment skills
* Continued focus on self-development
* Proficient in computer applications such as Word and Excel
* Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
* Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
* Ability to resolve colleague, client, and patient issues in an effective and timely manner
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This position is eligible to earn a base compensation rate in the state range of $80,421.56 to $106,156.45 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
* Incentive Plan
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
#LI-ES2
$80.4k-106.2k yearly Auto-Apply 11d ago
Cash Posting Specialist
Concentra 4.1
Santa Clarita, CA job
Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.
The Cash Application Representative is responsible for the Posting, Reconsideration, and Adjustment of all payment types to the Concentra Practice Management system in a timely and accurate manner. Maintain posting level per company policy.
Responsibilities
* Apply payments to appropriate accounts, such as: Workers Compensation; Patient/Private/ Group Health (Cash & Credit Card) and Employer/Contract
* Transfer payments to other Central Business Offices
* Apply Zero pay EOBs and appropriate reasons for Zero pay
* Ensure payments are recorded in an accurate and timely manner
* Manually post daily cash assignments
* Post cash and adjustments per remittance or Explanation of Benefit (EOB)
* Read and interpret EOBs, balancing, and resolving posting errors
* Balance daily posting against internal control totals
* Manage unidentified cash, or payments received with no back-up
* Post 100% denials or short paid charges
* Post and balance payments received through the mail from patients, customers, and insurance companies
* Post all receipts ensuring the totals match the check total amount
* Close daily payments and batches
* Identify daily EOBs needing reconsideration
* Prepare and disburse all daily Reconsiderations to appropriate Carrier/TPA (CBOs who currently combine the duties of Cash Posting and Reconsideration process)
* Identify EOBs in need of Reconsideration, copy and distribute to appropriate department (CBOs who do not currently combine Cash Posting and Reconsideration process)
* Maintain Status Report (CBOs who currently combine the duties of Cash Posting and Reconsideration process)
* Identify incorrect payments and billing due to various changes (i.e., address change, pricing, etc.)
* Submit Employer/Contract changes for verification according to the customer service package
* Escalate issues preventing accurate cash application to leadership
* Apply appropriate Worker Compensation adjustments, Focus, First Health, CCN, Contractual, etc.
* Apply appropriate Employer (Contract) adjustments, Customer Service, Price etc.
* File monthly batches
* Ensure adjustment requests have proper supporting documentation
* Meet or exceed departmental productivity standards
* Meet all monthly, quarterly, and year-end close deadlines as they relate to cash application duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* High school diploma or GED equivalent
* Specialty training in medical billing and posting preferred
Job-Related Experience
* Customarily has at least six months of demonstrated medical revenue cycle experience
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Familiarity with Microsoft Excel, Outlook, Word
* Ability to communicate effectively
* Excellent time management skills
* Excellent writing and documentation skills
* Strong attention to detail
* Ability to operate 10-key numeric pad by touch
* Ability to work under tight time schedules
* Requires outstanding decision making and excellent problem-solving skills
* Ability to successfully aid in all areas of training and staff development
* Ability to work independently as well as a team player
* Ability to handle multiple tasks, projects, duties, and priorities
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This position is eligible to earn a base compensation rate in the range of $22 to $ 23 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
* External candidates: submit your application on concentra.com/careers
* Current colleagues: visit the internal career portal on the main page of MyConcentra to apply
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
$22-23 hourly Auto-Apply 5d ago
Bilingual Medical Assistant - Per Diem (Valencia)
Concentra 4.1
Santa Clarita, CA job
Concentra is the nation's largest provider of workplace health services and we proudly own and operate 500+ outpatient clinics across the United States. Medical Assistant Schedule: Mon - Fri Per Diem When you start your career with Concentra as a Medical Assistant, you will develop alongside a dedicated team, making a positive impact on our patient experience, their quality of care, and happiness.
Our practice is responsible for treating one out of every five injuries sustained in the workplace. Our mission is to keep America's workforce healthy, one patient at a time.
The experience you will gain as a Medical Assistant is limitless, as are the career advantages with Concentra. In addition to a 401(k) employer match, we offer career advantages that are second to none:
* We offer a committed team that's growing fast and making a difference
* We give you the opportunity to work with leading edge technologies that will continuously advance your knowledge and skills
* We provide mentorship and support through dedicated teams to help you succeed
Responsibilities
* Our Medical Assistants greet our patients, obtain their medical histories and verify patient information
* Prepares patients for physical examinations, including taking vital signs and performing all required testing
* Provide assistance during examinations and treatment
* Perform ancillary testing and tasks as directed by the Center Medical Director (including but not limited to PFT, EKG, injections, audiograms, blood draws, etc.) and as certified
* Performs DOT and Non-DOT drug and alcohol testing
* In addition to working as a Medical Assistant, you will be cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communication of wait times, etc.
Qualifications
* High school graduate or equivalent
* Graduate of an accredited Medical Assistant program, training as a medical assistant, or military medical specialist with current credentials in the state of employment
* Ability to work effectively in a dynamic, clinical office environment
* Certified Medical Assistant (CMA, RMA) preferred but not required
* Prefer applicants who are conversationally fluent, can read and write in both English and Spanish
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Additional Data
We are an organization that supports your growth and well-being as much as it's patients.
You can develop in an organization as dynamic as you are. If you want to grow in the healthcare field consider Concentra.
Apply today to start the next chapter in occupational healthcare greatness.
Excellent salary to compliment your work/life balance.
Are you ready to make Concentra your final career destination? We look forward to working with you very soon.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
This position is eligible to earn a base compensation rate in the state range of $21.00 to $26.87 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Nutritionist/lBCLC- Breastfeeding Peer Counselor, in Santa Ana, CA.
Provide nutrition and breastfeeding counseling, and education services to high/low risk participants. Conduct group classes and perform other functions as requested by the supervisor. Assist in training new staff members.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
*********************
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to relate to diverse comm
Ability to work independently and as a team mem
Excellent written and verbal communication
Strong organizational
Accuracy and attention to detail
Ability to read and implement written
Possess a warm, caring m
Professional appearance and
Licensure and/or Certification Requirements:
Current up-to-date IBCLC certification
Passed the CA Registered Dietitian exam.
Current up-to-date CDR certification.
Minimum Education:
Bachelor's Degree in Food and Nutrition, Public Health, or related field.
Minimum Work Experience:
Previous experience working with WIC program highly
Enthusiastic about breastfeeding
Knowledge of WIC program
Knowledge and experience in lactation training and mentoring
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure
Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.
This position may require travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Willing to travel within California for State-sponsored trainings.
Professional appearance and attitude.
Available to work flexible hours
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.
Essential Functions:
Develop and maintain proficiency in all databases used in the BPC Program including WICWISE and PCDB.
Assist in the training of peer counselors.
Provide clinical oversight for peer counselors ensuring they are providing lactation information that is evidence-based and are working within the scope of their responsibilities.
Monitor BPC contacts including phone, e-mail, text, in-person and group. Also monitor BPC documentation in PC database. Level of monitoring adjusted to skill level of peer counselor.
Be available during each peer counseling group session to answer any questions from PCs and participants.
Accept referrals from peer counselors requiring IBCLC support.
Provide technical expertise to all WIC mothers in a timely manner, including high-risk pump participants.
Communicate directly with local health care providers regarding high risk cases
Develop a breastfeeding topic each month for peer counseling group meetings.
Hold regular meetings (minimum 1X/month) with peer counselors to discuss and demonstrate breastfeeding topic of the month, other breastfeeding education, and other counseling issues.
Use standard form to audit Peer Counselor's counseling at WIC sites and over the phone at least quarterly and provide feedback/guidance based on results.
Assist in completing State required quarterly and annual reports by the designated deadlines.
Attend WIC staff meetings and complete WIC-required trainings.
Provide breastfeeding technical training to WIC staff at monthly WIC meetings as requested.
Participate in breastfeeding outreach activities (including World Breastfeeding Month Activities every August) and serve as a breastfeeding advocate promoting WIC as a breastfeeding friendly community.
Promote Peer Counseling Program within WIC, Orange County and the greater community.
Perform other duties as requested by Supervisor/Program Manager.
Non-Essential Functions:
Other duties as assigned.
PHYSICAL REQUIREMENTS:
The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $32.00/Yr. Maximum Salary Range USD $32.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$32 hourly Auto-Apply 6d ago
Health Center Co-Manager
Planned Parenthood 4.4
Planned Parenthood job in Anaheim, CA
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Health Center Co-Manager in Anaheim, CA.
The Health Center Co-Manager, in partnership with and support of the Senior Health Center Co-Manager and Area Director, assumes overall responsibility for the center's operations in the absence of either. The Co-Manager will be primarily responsible to monitor patient flow. The Co-Manager will also monitor patient satisfaction and address patient concerns as they arise. The Co-Manager will coordinate with the health center staff to ensure outstanding customer service and efficiency in clinical service delivery to all patients. The Co-Manager will also direct the delivery of the full range of the reproductive health care services and primary care services we offer.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
*********************
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong commitment to quality healthcare and excellent customer service.
Ability to delegate to and empower staff effectively.
Team builder and ability to utilize team skills effectively.
Excellent written and verbal communication skills.
Accuracy and attention to detail.
Ability to relate to diverse communities.
Maintain professional demeanor at all times.
Computer skills.
Ability and willingness to travel to and visit other health centers and attend meetings.
Availability to work flexible hours and weekends.
Minimum Work Experience:
BS/BA degree preferred or two (2) years+ experience in a health, medical or social service setting.
Reproductive, managed/primary health care and/or abortion services experience may be required.
Supervisory Experience:
Demonstrated ability as an effective leader, including coaching and team-building skills.
Strong written, verbal and interpersonal skills.
Must be self-motivated and have the ability to work without direct supervision.
Minimum of one (1) year demonstrated supervisory experience required.
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast-paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook.
Electronic medical records experience required.
This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.
Act as a “Flow Facilitator” and continually monitor schedules to improve patient wait-times and customer service.
Hold staff accountable to specific measurable customer service standards (e.g. through annual performance monitoring and implementing corrective action plans when customer service expectations are not being met).
Will ensure appropriate health center coverage with management in conjunction with the Health Center Senior Co-Manager and Area Director.
Responsible for building and updating health center schedules to ensure optimal patient access to care
Lead health center efforts to achieve established goals for volume and wait times.
Communicate any changes, new processes and weekly updates information in a daily morning huddle. Notes are to be completed daily and sent out to all health center staff.
Review and manage discrepancies with documentation and billing as they negatively impact health center reimbursements for services rendered.
Responsible for management and non-direct patient care related services in the health center. Oversee a full range of services including but not limited to reproductive health care, primary care, managed care, abortion and prenatal services.
Participate as an active member of the clinical and patient services management team, which may include education programs, committees, conferences and meetings as required.
Work cooperatively with the Health Center Senior Co-Manager, Area Director and center staff to maintain maximum communication and support between health center staff, patients and administration.
Work in conjunction with the Health Center Senior Co-Manager, Area Director, Patient Services Administration and staff to implement new services, policies and protocols.
Assure health center's compliance with the Organization's State and Federal Regulations by monitoring protocol compliance and service delivery. Will report any compliance deficiencies to Senior Co-Manager.
Monitor staff training and deploy staff in the scheduling of appointments for family planning, primary care and abortion services.
Assist the Health Center Co-Manager with scheduling staff to ensure appropriate staff coverage due to unscheduled absences. Will be responsible for the Administrative Medical Assistant schedule.
Orient and monitor new staff training during their three (3) month orientation period.
Will complete the Administrative Medical Assistant chart audits as scheduled & discuss performance and review audit results with the employee.
Coaches, develops, educate and holds accountable direct reports. Completes One on One quarterly meetings with the Administrative Medical Assistant.
Available to travel to other health centers for coverage as needed
Non-Essential Functions:
Other duties as assigned.
PHYSICAL REQUIREMENTS:
The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $70,304.00/Yr. Maximum Salary Range USD $86,437.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$70.3k-86.4k yearly Auto-Apply 5d ago
X-Ray Technologist
Concentra 4.1
Commerce, CA job
Mon - Fri 8a-430p or 9a-530p (flex wknds) The X Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This position will also perform routine X-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. Also will ensure that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Join Concentra, and you'll experience a culture where the opportunities to advance your career are endless! We'll provide you with: job stability, continuous on-the-job training, long-term career paths and growth, competitive compensation and salary package coupled with exceptional benefits and working for a healthcare organization that's quickly growing and making a difference!
Keywords: Radiologic Tech | Rad Tech | X-Ray Tech | Xray Tech | XRT | Radiology Tech | ARRT
Responsibilities
X-ray Technician Duties
* Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam
* Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety
* Use radiation safety measures and protection devices to ensure safety of patients and team members
* Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
* Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMRFollows documentation procedures and completes required documentation related to patient x-ray visit.
* Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
Medical Support Specialist Duties
* Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
* Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
* Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
* Assist providers during examination and treatment
* Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
* Prepare and assist clinician with procedure set up and injury care
* Apply bandages, dressings and splints as ordered by the treating clinician
* Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Maintain supplies, clean rooms and equipment, and stock exam rooms
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* In partnership with center leadership, assist with patient flow and volume
* Keep patients informed of expected wait times during all aspects of the center visit
* Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
* Ensure accuracy in documentation
* Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings or huddles as required
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Complete any applicable training including but not limited to clinical competency training that occurs monthly.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* High school graduate or GED equivalent
* Certifications and/or Licenses:
* Completion of state approved Limited Scope Technician certificate program and license by the state in which employed, if applicable.
* CPR/First Aid Certification
Job-Related Experience
* Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
* Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures
* Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Able to communicate both verbally and in writing in a clear, and professional manner
* Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
* Must participate in initial and ongoing training as required
* Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
* Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data
Benefits:
* Reimbursement for CE Credits, Professional Dues, and Association Membership fees
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
This position is eligible to earn a base compensation rate in the state range of $27.00 to $38.00 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
#LI-ES2
$27-38 hourly Auto-Apply 3d ago
Physician Medical Director
Concentra 4.1
Montebello, CA job
Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you looking for a physician practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further!
At Concentra, our Medical Directors spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry.
Concentra is recognized as the nation's leading occupational health care company and one of "America's Greatest Workplaces," as noted in Newsweek.
Responsibilities
* This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience
* Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure
* Manages clinicians, support staff, and complies with APC supervisory requirements
* Creates a professional and collaborative working environment
* Works with leaders to identify and implement changes to ensure continuous medical clinic improvement
* Maintains relationships with center clients and payers
* Works with medical clinic leadership team to manage clinical and support staffing levels
* Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues
* Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition
* Possesses financial awareness and provides input to clinic budget and key business metrics
Why Choose Us
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Qualifications
* Active and unrestricted medical license
* Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date)
* Must be eligible to participate in Medicare
* Board Certification or Eligibility in an ABMS or AOA recognized specialty preferred
* FMCSA NRCME certification preferred or willingness to obtain
Additional Data
* Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays - along with 30+ days off a year.
* Compensation package:
* Competitive base salary with annual merit increase opportunity
* Monthly Medical Director Stipend
* Monthly RVU Bonus Incentive
* Quarterly Quality Care Bonus Incentive
* Generous Paid Time Off package for new colleagues include:
* 24 days of Paid Time Off (annually, with roll-over)
* 6 days of Paid Illness Days (annually, with roll-over)
* 5 days of Paid CME Time (annually)
* 6 Paid Holidays
* Claims Based Medical Malpractice Coverage, including Tail coverage
* Reimbursement for dues on renewal of applicable licensure, certifications, memberships, etc.
* 401(k) with Employer Match
* Medical/Vision/Prescription/Dental Plans
* Life/Disability Insurance
* Colleague Referral Bonus Program
* Unmatched potential to grow your career, whether it be leadership or subject matter expert
* Tickets at Work: Corporate Discounts with most Fortune 500 goods & services
* Relocation assistance available upon request
* Opportunity to teach residents and students
* Training provided in Occupational Medicine
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
This position is eligible to earn a base compensation rate in the state range of $265,000 to $310,000 depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veteran
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
LI-JW1
$265k-310k yearly Auto-Apply 29d ago
Lpn/Lvn - 17691992
Urgent Care 4.7
Los Angeles, CA job
- Exciting 4x10-hour day shifts available! - Monday-Friday: 11:30 AM - 10:00 PM - Saturday-Sunday: 8:30 AM - 7:00 PM - Opportunities for career growth with rotating schedules and every other weekend commitment - Engage in various nursing tasks and patient care responsibilities:
- Perform shift lead duties and oversee clinic operations
- Administer immunizations, injections, and oral medications
- Conduct and record quality control testing on designated equipment
- Schedule nurse visits for phlebotomy, testing, or other procedures
- Draw and prepare lab work or specimens for pickup
- Handle clinic care telephone interactions with provider input
- Cover Medical Assistant duties for absences, illnesses, and breaks
**Required Qualifications:**
- Current CA LVN License
- BLS certification (AHA or ARC only)
- Flu vaccination is mandatory (no exemptions or declinations)
- Minimum 1 year of experience in Urgent Care or Emergency Room
- At least 2 years of overall outpatient experience
- Phlebotomy and IV certified with prior charge/lead experience
- Familiarity with CS Link and Epic charting systems
**Preferred Qualifications:**
- 3+ years of experience in IM, Urgent Care, or Emergency Room settings
**Hospital Highlights:**
- Type: Outpatient Clinic
- Scrub Color: Burgundy
- Free parking available with a parking pass or validation
**Why Catalytic Solutions (CatSol):**
At CatSol, we connect dedicated therapists with rewarding assignments across the country. Enjoy competitive pay, seamless onboarding, and a supportive recruiter who's with you every step of the way. Join us - where your expertise makes a difference every day!
$42k-51k yearly est. 15d ago
Degreed Nutritionist (DN) - Bilingual Spanish
Planned Parenthood 4.4
Planned Parenthood job in Costa Mesa, CA
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Degreed Nutritionist in Costa Mesa, CA.
Provide nutrition counseling and education services to high/low risk participants. Conduct group classes, staff in services and perform other functions as requested by the supervisor. Assist in training new staff members.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
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Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Education:
Bachelor's Degree in Food and Nutrition, Public Health Nutrition, or related field, or associate's degree and Dietetic Technician, Registered (DTR) current certification.
Minimum Work Experience:
Knowledge of WIC program is desired.
Knowledge and experience in lactation education preferred.
Language Requirements/Preference:
English required and one of the following: Spanish, Vietnamese, preferred.
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure
Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.
This position may require travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.
Work under the direction of the Center Manager and assist's to ensure that the WIC program activities are in compliance with USDA, California WIC State Branch policies and procedures.
Conduct needs assessments of WIC participants and the community populations by using the proper WIC data systems. Review of risk factors, breast feeding rates and dietary practices/intake of the community served.
Certify WIC participants: develop nutrition care plan, follow-up and document using WIC WISE. Conduct quarterly individual WIC staff audits and group class observation as part of the quality assurance and compliance processes. These reports should be reported and submitted in a timely manner.
Evaluate Nutrition Questionnaire and provide dietary/nutrition counseling for all participants. Assures all dietary risk codes are documented. Follows the Nutrition Service Plan for the agency and participates in quality assurance of the approved goals.
Perform breastfeeding counseling to breastfeeding women in the WIC program. Ensure WIC procedures are being followed, promote breastfeeding among WIC participants using the Breastfeeding Protocol and continues to increase knowledge of lactation practices and progresses.
Assist WIC Sites in operations, client flow, outreach efforts, functions (e.g. reports and supply inventory) and assist staff to assure clients are served in timely manner.
Assist the satellite outreach team in client flow and offsite activities. Be aware of internal and external referral systems and recruit new cliental as necessary. Provide workshops on an as needed basis within the organization and community. Must have a valid CA Driver License.
Attend WIC - sponsored trainings and meetings. Obtain required amount of continuing education units per year to maintain certification. May require out of town travel.
Conduct nutrition classes as determined by the NSP. Take active role in training of new staff, WNA certification and updating staff in regards to nutrition care plans, risk codes and areas that pertain to nutrition assessments, materials and handouts.
Carry out responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training and mentoring employees; planning, assigning, and directing work; addressing complaints and reporting personnel issues to the Center Manager or WIC Program Director.
Ensure smooth, efficient WIC operation by assisting with development and enhancement of staff utilization, developing optimal staffing patterns/ training.
Facilitate and train WNA staff on Nutrition Education, provide coaching and mentor WNA staff.
Assist with required training and pursuing Nutrition Service Plan goals.
Perform other duties as may be assigned by the Center Manager and or Program Director.
Non-Essential Functions:
Must be a self-motivated, self-directed, and exhibit professional standards.
Demonstrate a positive attitude toward flexibility and float to various locations.
Demonstrate ability to work independently, and to follow and promote compliance with standardized protocols.
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $25.00/Yr. Maximum Salary Range USD $25.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$25 hourly Auto-Apply 6d ago
Physiatrist Independent Contractor
Concentra 4.1
Compton, CA job
Concentra, one of the largest health care companies in the nation, is looking for a Physiatrist / Physical Medicine and Rehabilitation Specialist to come on site to our location as a 1099 independent contractor. This role is a contract position and is meant to compliment your current practice. A typical partnership will involve treating patients on site at Concentra for approximately a 4-hour shift on a weekly or biweekly basis.
Concentra Advanced Specialists assist in the management of medically complex patients, expedite return to work and functional restoration. Working collaboratively with medical and therapy providers, you will provide specialist services - may include EMGs and NCS - for orthopedic and neuromusculoskeletal work related injuries. In addition, you will communicate with employers and take an active role in the case management. The treatments you provide will make a tremendous difference in the lives of those who look to us for care and comfort.
Responsibilities
* Half a day per week or biweekly
* Flexible scheduling with consideration of your private practice
This position is an independent contractor role for Concentra. Compensation for services is determined by a revenue share model.
Qualifications
* Preferred experience in treating patients with work related injuries
* Licensure requirements of the state of practice
* Graduate of accredited MD or DO program of accredited university
* Unrestricted DEA license for state of jurisdiction
* Board Certification or Board Eligibility in Physical Medicine and Rehabilitation
* Must have Medical Malpractice Insurance which will cover you while on site
Additional Data
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
$126k-204k yearly est. Auto-Apply 33d ago
Bilingual Medical Assistant - Full Time (Chino Hills)
Concentra 4.1
Chino, CA job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Full Time - Medical Assistant
Location: Concentra - Chino Hills
Schedule: Monday - Friday 8 PM - 4:30 PM
Concentra has an opening for a Medical Assistant. When you build your career with Concentra, you will utilize your Medical Assistant training to learn and grow alongside a dedicated team, making a positive impact on our patient experience, their quality of care and happiness.
As a Medical Assistant you will:
* Work one-on-one with patients as a health care provider
* Monitor the flow of onboarding patients and delivering routine medical care
* Handle blood draws, injections, EKGs, vitals, drug screens, rooming patients and much more.
Responsibilities
* Our Medical Assistant greet our patients, obtain their medical histories and verify patient information
* Prepares patients for physical examinations, including taking vital signs and performing all required testing
* Provide assistance during examinations and treatment
* Perform ancillary testing and tasks as directed by the Center Medical Director (including but not limited to PFT, EKG, injections, audiograms, blood draws, etc.) and as certified
* Performs DOT and Non-DOT drug and alcohol testing
* In addition to Medical Assistant duties, you will be cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communication of wait times, etc.
Qualifications
* High school graduate or equivalent
* Graduate of an accredited Medical Assistant program, training as a medical assistant, or military medical specialist with current credentials in the state of employment
* Ability to work effectively in a dynamic, clinical office environment
* Certified Medical Assistant (CMA, RMA) preferred but not required
* Prefer applicants who are conversationally fluent, can read and write in both English and Spanish
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
Be part of a committed team that's growing fast and making a difference. At many locations, you'll enjoy a M-F schedule and work with leading edge technologies that continuously advance your knowledge and skills.
This position is eligible to earn a base compensation rate in the state range of $21.00 to $25.46 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
$21-25.5 hourly Auto-Apply 15d ago
Surgical Registered Nurse
Planned Parenthood 4.4
Planned Parenthood job in Orange, CA
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Surgical Registered Nurse in Orange, CA.
Provide family planning, prenatal, and/or abortion services to patients in accordance with Board of Registered Nursing and Planned Parenthood regulations and protocols. Provide quality patient care by providing contraceptive, prenatal and abortion education and assessment. Facilitate referrals to internal and external referral sources.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
Benefits coverage starts after one full month of employment!
Generous vacation, sick, and holiday benefits!
Generous 401(k) matching contributions and more!
To view our detailed benefits guide, please visit our career site at
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Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensure and/or Certification Requirements:
Current California Nurse License.
CPR and ACLS certification required.
Minimum Education:
AS/BS in Nursing.
Preferred Maternal Child Health (MCH) education, including family planning.
Minimum Work Experience:
1-2 years of ambulatory, reproductive health care, prenatal, and/or abortion services required.
Med/surgical experience preferred.
Language Requirements/Preference:
Bilingual skills preferred (English/Spanish).
Other Requirements:
Possess a warm, caring manner and excellent customer service skills and relate well to diverse communities.
Ability to work cooperatively as part of a team, communicate and interact well with staff, volunteers, and patients.
Required to take after-hour calls up to six days annually.
Availability to work flexible hours and at all locations within PPOSBC as required.
Ability to work cooperatively within a team approach and communicate and interact well with staff, volunteers, and patients.
After orientation, must be capable of adjusting to patient flow per agency guidelines.
Ability to relate to diverse communities.
Accuracy and attention to detail essential.
Ability to physically assist a patient in distress.
Maintain professional demeanor at all times.
Availability to work flexible hours, including weekends and locations within PPOSBC, as required.
On-call responsibility required.
Agency Standard Requirements:
Strong commitment to quality healthcare and excellent customer service is required.
Must thrive in a fast paced, rigorous environment with changing priorities.
Ability to meet deadlines and work under pressure.
Must demonstrate high level computer skills including; Microsoft Word, Excel and Outlook. Electronic medical records experience may also be required.
This position requires travel to other sites and locations; if using a personal vehicle to meet this requirement, a valid CA driver's license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPOSBC locations and by all PPOSBC employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees.
Responsibilities
Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.
General Requirements:
Adhere to agency's policies, procedures, and protocols in regards to performing physical exams, procedural skills, judgement, charting and communication with patients. This may include successfully completing agency, regional and/or state certification requirements.
Adhere to all OSHA requirements.
Provide clinical and surgical services as outlined in the PPOSBC Medical Standards and Guidelines, Standardized Procedures, and Policies and Procedures, and any other guidelines recommended by the affiliate.
Meet quality metrics and goals.
Participate in a team approach to patient care, and deliver care in a professional, confidential, and expeditious manner.
Act as resource person to medical staff.
Adhere to affiliate goals and policies on professionalism, wait time in-clinic, and on the system for addressing client complaints.
Use nonjudgmental approach to patient care.
Demonstrate teamwork and dependability with colleagues.
Attend medical meetings, as required.
May be deployed to other sites including San Bernardino County locations.
Required to take after-hour calls (on-call rotation).
Heath Center Duties:
Meet or exceed customer satisfaction survey benchmarks as set by the Patient Services Administration team.
Participate in health center efforts to achieve established goals for productivity, cycle times, and wait times.
Document patient data accurately and completely in the medical record.
Provide pregnancy test, contraception, and STI treatment visits per RN Standardized Procedures, as approved.
Dispense/administer medications and contraceptive devices as per physician/clinician or standing orders.
Provide information and education regarding reproductive health care; family planning, pre-term labor, labor and delivery, breastfeeding, postpartum care, abortion procedure (surgical & medical) and discharge instructions.
Monitor lab reconciliation process per policy. Review lab reports and initiate follow-up. Provide laboratory tests as needed, including phlebotomy.
Manage emergency situations as they arise in the center and consult with other licensed providers as necessary.
Daily performance of controls and completion of control logs for moderate complexity tests.
Daily monitoring and recording of medication, controls, and specimen refrigerators for temperature accuracy.
Manage medication inventory including ordering, and confirmation of expiration dates when stocking and administering medications.
Assist with clinic upkeep: sterilization of instruments, cleaning lab, and exam rooms, set up and restocking rooms as appropriate.
Complete and submit incident report when necessary.
Perform monthly chart audits, as required.
Participate in a regularly scheduled peer review process, as required.
Cross-train with case management duties.
Surgical Duties:
Provide continuity of care for abortion services in a patient-centered flow environment.
Counsel and perform physical exams on abortion patients.
Review medical history and perform pre-operative assessment.
Perform Ultrasound.
Perform appropriate lab work.
Insertion and removal of IV line.
Provide contraceptive counseling.
Provide conscious sedation.
Perform recovery room responsibilities.
Review discharge orders and counsel patients on discharge instructions.
Assist Sedation Provider with opening and closing narcotic inventory management.
Assist Physicians and other licensed staff as required.
Non-Essential Functions:
Other duties as assigned.
PHYSICAL REQUIREMENTS:
The physical requirements of this position are identified below. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
CORE COMPETENCIES - WE CARE:
Welcoming: Anticipates customer requirements and gives high priority to customer satisfaction and service. Handles problems quickly and efficiently. Maintains a pleasant, positive and professional approach. Embraces opportunities to help team members, stakeholders, and other departments.
Equitable: Creating equitable access and opportunity for all through education, practicing inclusive behavior, elevating others' voices, creating spaces for honest conversation, and listening without judgment. Values and uplifts our collective diversity within in our agency.
Confidential: Respects the information shared by our patients, employees, and vendors and maintains appropriate confidentiality. Follows all policies and laws that protect private & privileged information.
Accessible: Is available and approachable to others, open-minded, fair and non-defensive. Appreciates constructive feedback and is a team player. Demonstrates good listening skills.
Respectful: Values diversity and treats everyone with dignity and courtesy. Dependable and courteous of other people's time and commitments.
Empathetic: Demonstrates interest and understanding in other people's feelings, attitudes and reasoning. Maintains an open and non-judgmental demeanor that is patient, flexible, and understanding.
Disclosures Planned Parenthood/Orange and San Bernardino Counties is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, equal pay, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military, veteran status or any other federal or state protected class. We are committed to building and maintaining an inclusive workplace that values diversity, equity, and inclusion. Minimum Salary Range USD $105,777.00/Yr. Maximum Salary Range USD $130,690.00/Yr. Don't see what you're looking for? Let us help you find the right job! Connect with us today!
$105.8k-130.7k yearly Auto-Apply 44d ago
Planned Parenthood Los Angeles Volunteer
Planned Parenthood Los Angeles 4.4
Planned Parenthood Los Angeles job in Los Angeles, CA
Volunteer to make a difference. Take action and learn how you can help today. Are you interested in other ways to make a positive impact in your community and be a part of the Planned Parenthood mission? Discover what our volunteers have learned - volunteering with Planned Parenthood Los Angeles is a deeply rewarding experience.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
All employees of PPLA are defined as Healthcare Workers by current Public Health Orders and are required to receive the seasonal influenza immunization and updated COVID-19 immunization (2024-2025 formula) OR wear a respiratory mask when in contact with patients or working in patient care areas. To volunteer with PPLA, please complete an application. Here's some information regarding the process:
Once your application is reviewed, we will reach out to discuss available volunteer opportunities based on current openings.
If you are selected to be a volunteer, a background check will be requested for your completion.
Once a background check is completed, you will attend a mandatory New Volunteer Orientation to become an active Planned Parenthood Los Angeles Volunteer.
Unpaid Auto-Apply 60d+ ago
Center Operations Director - Los Angeles
Concentra 4.1
Los Angeles, CA job
One of the largest health care companies in the nation, Concentra has a Center Operations Director opportunity for a professional with an entrepreneurial spirit and a keen focus on operational excellence who would like to make a difference in the way health care is provided.
Fine-tune your leadership skills.
Center Operations Director - Los Angeles (LAX)
Full Time with Benefits
Clinic Hours: 24/7, must have availablity to work a flexible schedule that may include weekends
DAILY RESPONSIBILITIES:
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
* Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
* Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
* Work with clinicians to support staff competency regarding all patient care needs
* Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
* Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
* Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
* Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
* Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
* Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
* Monitor center status, provide wait time communication, perform "white board" patient management, and provide service package expectations
* Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
* Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
* Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
* Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
* Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
* Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
* Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's degree preferred
* Some college courses from an accredited college or university or equivalent education and experience
* In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
* Customarily has at least three or more years of work leadership or operations management experience
* Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Strong service mentality and a focus on achieving all aspects of defined service standards
* Excellent telephone and personal etiquette
* Warm, positive, energetic, and professional demeanor
* Effective oral and written communication skills
* Tactful and diplomatic communication style
* Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
* Performance assessment skills
* Continued focus on self-development
* Proficient in computer applications such as Word and Excel
* Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
* Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
* Ability to resolve colleague, client, and patient issues in an effective and timely manner
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This position is eligible to earn a base compensation rate in the state range of $80,440 to $106,100 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
#LI-ES2
$80.4k-106.1k yearly Auto-Apply 25d ago
General Surgeon Independent Contractor
Concentra 4.1
Compton, CA job
Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process. Concentra, one of the largest health care companies in the nation, is looking for a general surgeon to come on site to our location as a 1099 independent contractor. This role is a contract position and is meant to compliment your current practice. A typical partnership will involve treating patients on site at Concentra for approximately a 4-hour shift on a weekly or biweekly basis.
Concentra Advanced Specialists assist in the management of medically complex patients, expedite return to work and functional restoration. Working collaboratively with medical and therapy providers, you will provide specialist services, both non-surgical and surgical, for orthopedic and neuromusculoskeletal work related injuries. In addition, you will communicate with employers and take an active role in the case management. The treatments you provide will make a tremendous difference in the lives of those who look to us for care and comfort.
Responsibilities
* Half a day per week or biweekly
* Flexible scheduling with consideration of your private practice
This position is an independent contractor role for Concentra. Compensation for services is determined by a revenue share model.
Qualifications
* Preferred experience in treating patients with work related injuries.
* Licensure requirements of the state of practice
* Graduate of accredited MD or DO program of accredited university
* Unrestricted DEA license for state of jurisdiction
* Board Certification or Board Eligibility in General Surgery
* Must have Medical Malpractice Insurance which will cover you while on site
Additional Data
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
$109k-152k yearly est. Auto-Apply 33d ago
Physician Medical Director
Concentra 4.1
Santa Clarita, CA job
Bonus Potential! Monthly and Quarterly Bonus Incentives! Are you looking for a physician practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further!
At Concentra, our Medical Directors spend most of their time clinically treating patients; the remaining time is focused on quality improvements and building the center business with the Center Leadership Team. This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry.
Concentra is recognized as the nation's leading occupational health care company and one of "America's Greatest Workplaces," as noted in Newsweek.
Responsibilities
* This clinic-based position provides direct patient care, leading by example, and creating an exceptional patient experience
* Provides leadership in healthcare management to ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure
* Manages clinicians, support staff, and complies with APC supervisory requirements
* Creates a professional and collaborative working environment
* Works with leaders to identify and implement changes to ensure continuous medical clinic improvement
* Maintains relationships with center clients and payers
* Works with medical clinic leadership team to manage clinical and support staffing levels
* Promotes, cultivates, and exemplifies Concentra values for all clinic colleagues
* Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition
* Possesses financial awareness and provides input to clinic budget and key business metrics
Why Choose Us
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Graduate of an accredited medical program
* Board certification preferred, in your respective specialty
* Active and unrestricted California license
* Active DEA required prior to start date
* Active NRCME required prior to start date (We provide this CME to colleagues not yet certified
Additional Data
* Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays - along with 30+ days off a year.
* Compensation package:
* Competitive base salary with annual merit increase opportunity
* Monthly Medical Director Stipend
* Monthly RVU Bonus Incentive
* Quarterly Quality Care Bonus Incentive
* Generous Paid Time Off package for new colleagues include:
* 24 days of Paid Time Off (annually, with roll-over)
* 6 days of Paid Illness Days (annually, with roll-over)
* 5 days of Paid CME Time (annually)
* 6 Paid Holidays
* Claims Based Medical Malpractice Coverage, including Tail coverage
* Reimbursement for dues on renewal of applicable licensure, certifications, memberships, etc.
* 401(k) with Employer Match
* Medical/Vision/Prescription/Dental Plans
* Life/Disability Insurance
* Colleague Referral Bonus Program
* Unmatched potential to grow your career, whether it be leadership or subject matter expert
* Tickets at Work: Corporate Discounts with most Fortune 500 goods & services
* Relocation assistance available upon request
* Opportunity to teach residents and students
* Training provided in Occupational Medicine
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
This position is eligible to earn a base compensation rate in the state range of $265,000 to $320,000 depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veteran
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.
LI-JW1