VP of Sales - Life Sciences & Process Manufacturing (SaaS)
Cognite As
Plant manager job in Boston, MA
A leading AI and data solutions company seeks a VP of Sales to drive business growth in Life Sciences and Process Manufacturing. You will lead and mentor a sales team, develop strategies for customer acquisition, and ensure successful sales operations. Candidates should have over 5 years of software sales leadership, extensive experience with SaaS offerings, and a track record of selling to C-level executives. This role is based in Boston with significant travel involved.
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$117k-167k yearly est. 1d ago
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Production Operations Manager
GPA Global | Packaging & Gifts
Plant manager job in Mansfield, MA
GPA Global operates as your global packaging solutions provider. We offer our clients a holistic solution - providing every service associated with your packaging project. From concept through to design, development, production, inspection and logistics, our capabilities touch all bases. As a global organization with regional manufacturing and logistics sites in Europe, North America, and Asia, we have created an infrastructure which services our clients with an on-the-ground customer centric relationship, but with the weight of a global operation. Specializing in a myriad of materials and processes, from folding carton to rigid box and multi-material luxury production, GPA Global is the complete packaging partner for today's global brands.
SUMMARY
The Production Operations Manager is responsible for managing the operations of all departments of the GPA Mansfield site, with all operations union and non-union employees on all shifts and ensuring workflows through departments in a safe, productive, cost effective and quality manner. This position shall lead first-line managers to achieve their goals and also ensure that all teams within a unit are functioning well in a cost-effective manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Report personnel or product safety concerns to executive management.
Develop key performance goals for operations employees of the Mansfield site.
Manage the performance of the Mansfield Manufacturing/Operations staff.
Create and implement strategies for business growth for manufacturing/operations at the Mansfield site.
Hire new manufacturing/operations staff as required at the Mansfield site.
Ensure that Mansfield site departments deliver quality work based on customer requirements.
Work with other senior staff at the Mansfield site to retain and develop new clients.
Create internal processes to improve productivity and quality.
Lead all union matters with the collaboration of the General Manager and HR Staff.
Manage the site's manufacturing P&L against Standard Manufacturing Cost; budget and monitor the financial health of the business units.
Manage the Mansfield site's manufacturing and operations policies concerning Plant & Safety rules, maintenance, breaks, house-cleaning, and fire prevention.
Participate in food safety related programs and monitor compliance.
Document all KPI's (Key Production Indicators) with charts and graphs for interpretation by all manufacturing/operations supervisors.
SUPERVISORY RESPONSIBILITES
Supervises all manufacturing/operations department manager and supervisors at the Mansfield site. Is responsible for the overall supervision, coordination, and evaluation of production. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include: Ensure proper utilization of all equipment and crewing to result in cost compliance and statistical process control. Assigning work, checking work, discipline, maintaining quality and quantity standards, organizing work, evaluations, prioritizing and delegating work assignments as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor of Science Degree and seven to ten years related experience and/or training. Five to ten years' experience in leading/managing Labor Relations (union employees/matters, CBA construction, productivity, scheduling, etc.).
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, write short correspondence, and memos. Ability to write simple correspondence, effectively present information one-on-one, small groups, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and draw bar graphs.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and talk and hear. The employee frequently is required to reach with hands and arms. The employee is continually required to stand and walk. The employee is frequently required to lift, squat, bend, and twist. The employee must occasionally lift and/or move up to 50 pounds and frequently lift and/or move up to 35 pounds. Specific vision abilities required for this job include speech, vision, touch, and hearing.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to risk mechanical hazards and paper/dust particles. The noise level in the work environment is usually loud.
$99k-143k yearly est. 4d ago
Packaging Manager
Pharmaceutical Manufacturing
Plant manager job in Fall River, MA
Job Title: Packaging Manager - Inhalation / MDI (Pharmaceutical Manufacturing)
Work Schedule: General: 8:30 AM - 5:00 PM (May vary based on business needs; shift flexibility required)
Employment Type: Full-Time | Exempt (Professional)
Salary Range: (Based on Experience) (Relocation support may be available)
Position Overview
We are seeking an experienced Packaging Manager - Inhalation/MDI to lead and manage pharmaceutical packaging operations in a cGMP-regulated manufacturing environment. This role is critical in ensuring safe, compliant, and on-time packaging of Metered Dose Inhaler (MDI) products, while driving operational excellence, team development, and continuous improvement.
This is a hands-on people manager role, not a desk-based position.
Key Responsibilities
📦 Packaging Operations & Production
Plan, monitor, and control daily packaging activities to meet production targets, quality standards, and timelines
Review planned vs. actual production and adjust schedules as required
Ensure availability of packaging materials, components, consumables, and spare parts across all shifts
Drive execution of new product introductions and technology transfers through gap analysis
Optimize utilization of packaging equipment, consumables, and manpower
🧪 Quality, Compliance & cGMP
Ensure all packaging activities comply with cGMP, safety, and regulatory requirements
Review in-process controls and packaging documentation to ensure right-first-time execution
Lead and support investigations including deviations, OOS, OOT, complaints, and CAPAs
Prepare, review, and maintain SOPs, BMRs, APQRs, validation, and qualification documents
Support internal, external, and regulatory audits (including USFDA inspections)
⚙️ Equipment, Engineering & Continuous Improvement
Coordinate with Engineering and Maintenance for preventive maintenance and breakdown resolution
Monitor OEE / OOE data and implement PDCA-based improvements
Drive packaging excellence initiatives to improve yield, reduce downtime, and minimize losses
Identify bottlenecks and develop capacity utilization plans
👥 People Management & Safety
Lead, train, and manage packaging teams across multiple shifts (15 direct / ~45 total staff)
Ensure adequate staffing, shift planning, and effective manpower utilization
Train teams on SOPs, GMP, safety, and new processes
Promote a strong safety culture; ensure PPE compliance and safe work practices
🔹 Education & Experience
🎓 Education
Bachelor's degree in Pharmaceutical Manufacturing, Industrial Engineering, or related discipline preferred
🏭 Experience
5-9 years of pharmaceutical packaging experience in a cGMP environment
Minimum 3+ years in a supervisory or managerial role
Hands-on experience with MDI (Inhalation) packaging lines is required
Direct exposure to USFDA and regulatory audits
Experience with SAP and manufacturing systems is a plus
Required Competencies
Strong knowledge of pharmaceutical packaging operations and MDI products
Expertise in GMP documentation and compliance
Proven troubleshooting, investigation, and root cause analysis skills
Effective leadership, communication, and cross-functional collaboration
Comfortable working in a fast-paced, regulated manufacturing environment
Working Conditions
Onsite role in a pharmaceutical manufacturing environment
PPE required (gowning, safety equipment, respiratory protection as applicable)
Shift flexibility, including occasional weekends or holidays based on business needs
No remote work available
$91k-150k yearly est. 1d ago
Director of EHS & Transportation Operations [NL-14641]
Shirley Parsons
Plant manager job in Boston, MA
Shirley Parsons is partnering with a leading environmental services company looking to add a Director of EHS & Transportation Services to their team. This person will be in charge of designing, executing, and overseeing initiatives and guidelines that promote a secure, healthy, and regulatory-compliant workplace across fixed work environments. This position will report directly to the Vice President of EHS and will oversee a team of environmental, health, and safety experts who work directly with business units and are strategically assigned across North America.
The Role:
Work closely with operations leaders to embed EHS&T priorities into workflows and decision frameworks.
Maintain adherence to environmental laws and reporting obligations at the federal, state, and local levels across all operations.
Create and execute EHS&T frameworks, guidelines, and initiatives customized for operational workflows and aligned with corporate objectives, compliance standards, and stakeholder expectations.
Manage and coach EHS&T field staff to promote development and continuous improvement.
The Candidate:
Bachelor's degree in Safety Management or Occupational Health and Safety preferred.
Comprehensive expertise in environmental laws, OSHA requirements, and transportation safety standards.
10+ years of safety experience and 5+ years in a managerial role.
CSP or CIH would be highly desirable for this position.
Ability to travel as required throughout multiple project locations across the United States.
$79k-132k yearly est. 4d ago
Continuous Improvement Manager
Risus Talent Partners
Plant manager job in Westwood, MA
Regional Manager, Continuous Improvement
North East Region (Covering MA, CT, RI, NH, NJ, PA)
Travel: Approximately 50% across the North East region
We are partnering with a well-established, multi-site manufacturing and distribution organization to hire a Regional Manager, Continuous Improvement. This is a newly created, high-impact role designed to lead lean transformation and process optimization across multiple facilities in the North East.
This position is ideal for a hands-on continuous improvement leader who has built lean programs from the ground up, knows how to earn buy-in from operations teams, and is excited to make a visible, measurable impact across several plants.
Why This Role?
Brand-new position with the opportunity to build and shape lean initiatives from the ground up
High visibility with direct access to regional and senior leadership
Multi-site influence across manufacturing operations
Strong executive support for continuous improvement
What You Will Do
Implement and sustain lean practices to reduce waste and improve efficiency
Standardize processes across multiple plants
Train and coach teams on lean tools and best practices
Lead initiatives using 5S, Kaizen, Six Sigma, Kanban, and Value Stream Mapping
Analyze KPIs and performance data to drive results
Partner with plant and operations leaders to build buy-in
Present progress and improvement plans to leadership
Ensure all improvements align with safety and sustainability goals
What We Are Looking For
Strong experience in continuous improvement, lean, or operations leadership
Proven success driving measurable improvements in manufacturing, logistics, or distribution
Strong knowledge of lean methodologies
Experience leading workshops, Kaizen events, and change initiatives
Ability to influence and engage cross-functional teams
Lean or Six Sigma certification strongly preferred
Benefits
Bonus based on company performance
Medical, dental, and vision insurance
401(k) with company match
Paid time off, including holidays and parental leave
Employee Assistance Program and wellness benefits
Life insurance and disability coverage
If you are passionate about building lean cultures, driving operational excellence, and making a real impact across multiple facilities, this is a rare opportunity to do exactly that.
Interested in learning more? Apply to start the conversation!
$92k-125k yearly est. 1d ago
Plant Maintenance Manager
Brightpath Associates LLC
Plant manager job in Lincoln, RI
Title: Plant Maintenance Manager
Department: Maintenance
Reports to: PlantManager
Summary: Directs and coordinates the efforts of all maintenance, electric, and hydraulic engineering service activities within the plant to maximize efficient operation and protection of company assets. Evaluates, develops and maintains maintenance policies and procedures to meet company standards for quality, productivity and downtime. Develops the capabilities and competencies of employees through ongoing training, coaching and mentoring; promotes employee engagement, empowerment and teamwork.
Duties and Responsibilities:
Audits equipment to determine need for installations, services or repairs to ensure equipment reliability and maximize plant productivity.
Consistently executes Preventative Maintenance Program in efficient manner.
Monitors the performance of outside contractors in regards to quality of work as well as timely execution of work performed.
Assesses Maintenance Staff's technical and troubleshooting skills, provides staff training in safety, repair, maintenance techniques, standard operating procedures and use of equipment in compliance with industry standards including but not limited to OSHA.
Maintains and manages all work schedules of maintenance personnel in a cost effective manner.
Manages and directs fulfillment of all work orders in the maintenance department in a cost effective manner and in accordance with company standards.
Conducts purchasing activities and inventory management of maintenance supplies and machine parts in a cost effective manner and in accordance with company standards.
Maintains current and complete records of all activities including but not limited to Catalytic Oxidizer operation, sewer discharge, equipment calibration.
Maintains communication with plant peers to ensure the plants equipment meets regulatory requirements for cleanliness and product safety.
Promotes safety through work procedures and employee safety programs. Ensures equipment is maintained in safe operating condition.
Responsible for participating in all activities set out by the company in support of the Food Safety Modernization Act.
Ensures full compliance with all Company policies and standards related to safety, quality and workplace conduct.
Ensure compliance of all Local, State and Federal regulations.
Everyone has responsibility to support and follow our Food Safety and Food Defense programs.
Any other associated task as seen necessary by Management.
REQUIREMENTS
Educational Requirements
Bachelor's degree in Mechanical Engineering or similar course required.
Completion of AIB Engineering correspondence course (or equivalent experience).
Completion of AIB residence Engineering Course (or equivalent experience).
Bakery Industry Requirements
Five years of maintenance experience in a food manufacturing environment strongly preferred
Baking industry knowledge and experience required
Must have a solid understanding of the unique equipment in a commercial bakery production plant, along with operation of that equipment relative to the baking process from the engineering perspective required.
Equipment troubleshooting ability to ensure optimum efficiency and product quality.
General Requirements
Must be skilled at building partnerships within the organization and coordinating with support departments
Effectively leads, coaches, trains and motivates people to ensure Company goals are met.
Effectively monitors performance of direct reports and provides feedback to improve performance.
Must have effective oral and written communication and organizational skills
Must be proficient with Microsoft Office Suite.
$71k-101k yearly est. 5d ago
Bioconjugation GMP Manufacturing Supervisor
Veranova
Plant manager job in Devens, MA
Discover Veranova: At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.
Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.
Role Overview:
Veranova is seeking a highly motivated, adaptable, and experienced Supervisor to support its new state-of-the-art single-use DS biologics manufacturing facility in Devens, MA, and to integrate this operation with existing cGMP manufacturing activities. In this role, you will oversee the systems, teams, and processes required to enable clinical manufacturing and future commercial launches. This is a unique opportunity to help shape the future of the Devens site as it expands into bioconjugate manufacturing, building on its strong foundation in process development and in clinical and commercial production of linker-payloads for global pharmaceutical partners.
Core Responsibilities:
Distribution of responsibilities across multiple workstreams within the GMP manufacturing asset. Drive prioritization and sequencing of workstreams within a client process to achieve results consistent with process design. Align operational and project timelines, deliverables and resources
Evaluate industry's best practices and select an appropriate program and project delivery that supports the dynamic nature of a new facility startup and integrates with existing governance and delivery frameworks
Manage the tools, standards, business processes, documentation, metrics and communication associated with operational GMP facility
Organize , prioritize, sequence and track contract manufacturing projects in cGMP facility
Manage staff of operations personnel assure training and batch record execution to achieve successful project execution
Additional assignments/ duties to support team objective and contribute to the Veranova mission may evolve based on business needs
Qualifications:
Required
Bachelor's degree in engineering, life sciences or related field and 7-10 years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct people leadership experience
Master's degree in engineering, life sciences or related field and 5+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years of direct people leadership experience
Strong understanding of cGMP compliance
Proven experience managing project timelines for delivery of client drug substance
Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas
Preferred
Experience with biological drug substance manufacturing equipment and processes, single-use equipment technologies, and cGMP facility qualification and startup
Salary Range : $105,000 - $125,000 annual base salary
Our Commitment:
Health & Wellness: Comprehensive health & wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We welcome people with diverse experiences and perspectives who share our mission to improve and save lives. Even if you don't meet every qualification, we encourage you to apply. Veterans, first responders, and those transitioning from military to civilian life bring valuable skills that strengthen our team.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice .
$105k-125k yearly 4d ago
Director of Operations
Umami Riot Experience 4.1
Plant manager job in Boston, MA
About Umami Riot
Umami Riot is a chef-driven hospitality collective founded by James Beard Award-winning chefs Tim and Nancy Cushman. Our portfolio includes some of Boston's most acclaimed and culturally relevant restaurants (o ya, Bianca, Hojoko, Clucks Asian Chicken, and gogo ya) each with a distinct point of view, yet united by a shared commitment to flavor, creativity, and experience.
We believe hospitality is more than service - it's storytelling, community, and connection. Umami Riot is entering its next phase of growth, focused on deeper guest engagement, expanded sales channels, and scalable marketing systems that support both legacy concepts and future launches.
Position Overview
The Director of Operations is responsible for the day-to-day operational performance, consistency, and financial execution of Umami Riot's restaurant portfolio. Reporting to the Vice President of Operations, this role ensures company standards, systems, and expectations are consistently executed at the restaurant level while developing high-performing management teams and delivering exceptional guest experiences.
This is a hands-on, field-driven leadership role that translates strategy into disciplined execution. The Director of Operations directly oversees General Managers and partners closely with cross-functional leaders to drive results across multiple concepts and locations. This position is a critical leadership role within the organization, accountable for achieving both financial and qualitative performance targets through ongoing coaching, development, and training of store-level leadership teams.
The Director of Operations must fully embrace Umami Riot's creative, entrepreneurial culture and bring the operational rigor, organization, and leadership presence required to guide the company through continued growth. Highly collaborative and analytically strong, this role is responsible for upholding and evolving the Umami Riot ethos-ensuring cultural values are consistently reflected in people, processes, decisions, and daily operations. Working in close partnership with the Leadership Team and Operators, the Director of Operations ensures commitments to guests, employees, and investors are clearly defined, communicated, and achieved.
Key Responsibilities
Operations & Quality
Oversee daily operations across all Umami Riot concepts, ensuring consistent execution of FOH and HOH standards.
Enforce systems and procedures related to service, food quality, preparation, inventory, cleanliness, and safety.
Partner with Culinary Leadership to support menu execution, tastings, quality control, and operational rollouts.
Support execution and consistency of beverage programs in partnership with Beverage Leadership, ensuring service standards, cost controls, and profitability targets are met.
Identify operational efficiencies and cost-saving opportunities without compromising brand standards or guest experience.
Oversee facilities management across all locations, including preventive maintenance, R&M, vendor relationships, and landlord coordination.
Financial & Labor Performance
Execute operating plans aligned with annual and quarterly budgets.
Analyze P&Ls, sales data, labor metrics, and operational KPIs to drive performance and corrective action.
Partner with General Managers to optimize staffing models, scheduling practices, and productivity.
Support labor controls, payroll accuracy, and financial discipline at the unit level.
Translate financial insights into clear, actionable expectations for management teams.
Leadership & Team Development
Lead, coach, and develop General Managers and FOH management teams through regular one-on-ones, performance reviews, and on-site presence.
Drive management recruiting, onboarding, training, and retention in partnership with HR and the Vice President of Operations.
Ensure managers are operationally disciplined, financially literate, and guest-focused.
Champion training programs and ensure consistent execution of onboarding and leadership development initiatives.
Foster a culture of accountability, collaboration, and continuous improvement across all concepts.
HR, Systems & Compliance
Partner with HR to support the full employee lifecycle, including hiring, onboarding, performance management, and compliance.
Ensure adherence to local, state, and federal labor, safety, and sanitation regulations.
Ensure proper adoption and effective use of operational systems, including POS, scheduling, inventory, and reservation platforms.
Identify gaps in training, process, or systems and lead solutions in partnership with cross-functional teams.
Guest Experience & Brand Execution
Act as a visible ambassador of Umami Riot's values, hospitality philosophy, and brand standards.
Support execution of marketing initiatives, promotions, and events at the unit level.
Monitor guest feedback and partner with management teams to address opportunities and elevate service.
Ensure each concept maintains its unique identity while meeting shared operational and hospitality standards.
New Restaurant Openings & Special Projects
Serve as an operational lead for new restaurant openings, owning execution from pre-opening through post-opening stabilization.
Partner with Culinary, Beverage, Service & Hospitality, and Development teams to ensure operational readiness, staffing, training, and systems execution.
Support implementation of opening timelines, checklists, and performance plans.
Lead assigned operational projects that drive scalability, consistency, and continuous improvement across the portfolio.
Qualifications
8-10+ years of progressive restaurant leadership experience, with multi-unit oversight preferred.
Proven experience in chef-driven, hospitality-focused concepts.
Strong financial acumen, including P&L ownership, labor management, and cost controls.
Demonstrated ability to lead, coach, and hold management teams accountable.
Highly organized, detail-oriented, and results-driven.
Comfortable working nights, weekends, and holidays as required.
Strong working knowledge of service, beverage, food safety, and sanitation standards.
Professional presence with a collaborative, people-first leadership style.
Success Metrics
Consistent operational execution and brand standards across all concepts.
Achievement of sales, labor, and profitability targets.
Strong engagement, development, and retention of General Managers and leadership teams.
Improved guest satisfaction, service consistency, and operational discipline.
Behavioral Profile
Balances entrepreneurial thinking with structure, systems, and scalable processes.
Brings an “above and beyond” work ethic and strong ownership mentality.
Passionate about coaching, developing, and leading high-performing teams.
Able to shift seamlessly between strategic planning, data analysis, and hands-on execution.
Demonstrates high integrity, resilience, and emotional maturity.
Open to feedback and committed to continuous improvement.
Influences and collaborates effectively across all levels of the organization.
Acts as a brand ambassador, consistently representing Umami Riot's culture and values.
$83k-139k yearly est. 1d ago
SALT Manager: State & Local Tax Strategy & Compliance
BDO USA 4.8
Plant manager job in Boston, MA
A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture.
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$98k-126k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Plant manager job in Boston, MA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
District Manager
DSI Systems Inc. 4.0
Plant manager job in Boston, MA
About DSI
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for a passionate and driven District Manager to join our growing team! Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.
Job Overview
The District Manager (DM) will oversee a team of Retail Support Specialist (RSS) who support AT&T customers within national retail locations. In this leadership role, you are responsible for driving operational excellence, elevating customer experience, and ensuring your team delivers expert guidance on account inquiries, device troubleshooting, billing issues, order support, and escalated service concerns.
You will lead, develop, and coach RSS to provide accurate information, resolve customer issues efficiently, and build strong working relationships with retail staff and third-party labor partners. The District Manager ensures consistent execution of AT&T standards across all stores, maintains alignment with store leadership, and upholds a culture of professionalism, partnership, and best in class customer experience.
Responsibilities Team Leadership & Development
Lead, mentor, and support RSS across multiple national retail locations.
Conduct regular field visits, side‑by‑side coaching, performance evaluations, and ongoing training.
Build a high‑performing team culture grounded in empathy, professionalism, and solution‑oriented customer support.
Ensure team members meet or exceed KPIs, including customer satisfaction, quality, compliance, and efficiency metrics.
Identify skill gaps and develop individualized coaching plans to drive employee growth and performance.
Customer Experience Excellence
Ensure RSS deliver professional, friendly, and accurate support to AT&T customers.
Oversee resolution of escalated customer issues involving billing, account changes, device troubleshooting, and service concerns.
Champion best practices in de‑escalation, customer engagement, and technical support.
Monitor customer experience trends and deploy corrective coaching or process improvements as needed.
Retail Partner Engagement
Act as the senior AT&T specialist for store leadership across your district.
Strengthen partner relationships by maintaining clear communication, visiting stores consistently, and ensuring alignment on customer experience standards.
Guide RSS on building strong relationships with retail staff and third‑party labor.
Address partner escalations quickly and professionally to preserve trust and operational flow.
Operational Excellence
Oversee adherence to AT&T policies, compliance requirements, and privacy standards across all assigned locations.
Review and validate RSS documentation, system usage, and accuracy of customer account handling.
Ensure smooth operational execution-including scheduling, coverage, and workflow efficiency.
Analyze performance reports to identify trends, opportunities, and areas for operational improvement.
Cross‑Functional Collaboration
Collaborate with internal teams including customer care, billing, fraud, technical support, workforce management, and escalation teams.
Provide feedback to corporate partners on recurring issues, system limitations, or customer pain points.
Communicate policy updates, process changes, and performance expectations to your district in a timely and clear manner.
Required Skills & Qualifications
3+ years of experience leading teams in retail, customer service, or wireless communications.
Exceptional coaching, communication, and team‑development skills.
Strong ability to manage escalated situations with professionalism and composure.
Proficiency in navigating multiple systems and analyzing performance data.
Highly organized, detail‑oriented, and capable of managing operations across several locations.
Ability to travel between stores throughout the district as required.
Ability to work flexible hours including evenings, weekends, and holidays.
Preferred Qualifications
Previous district or multi‑site leadership experience.
Background in wireless communications, retail customer service, or technical support.
Experience partnering with third‑party labor or working within a national retail environment.
Benefits
Competitive Salary of $100,000 annually
Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
#J-18808-Ljbffr
$100k yearly 1d ago
Medical Writing Operations Manager
Advantage Technical
Plant manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 2d ago
Station Manager
Global Elite Group 4.3
Plant manager job in Boston, MA
Station Manager - Aviation Security (Boston Logan International Airport)
Company: Global Elite Group
Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.
Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services.
Our team is at the forefront of homeland security, safeguarding critical infrastructure and ensuring seamless airport operations at some of the largest and busiest airports in the country.
Global is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Compensation & Benefits:
Salary range $70,000-$72,500 plus discretionary year-end bonus
Medical, Dental, Vision Benefits (plus AFLAC options)
Paid Time Off (PTO)
Employee engagement, professional development, and opportunities for advancement
Work environment that balances challenge with support, helping you identify strengths and grow your career
Opportunities for community service and civic engagement
Position Overview:
The Station Manager is a leadership role focused on ensuring safe, secure, and efficient airport operations. Reporting to the Regional Director of Northeast Operations, the Station Manager will oversee day-to-day security operations, ensuring compliance with regulations, effective staffing, and a positive team culture.
This position is ideal for an experienced Security Manager or Operations Manager with strong leadership skills, deep knowledge of aviation and airport security procedures, and the ability to thrive in a fast-paced environment.
The successful candidate will be:
Security-minded, with strong analytical and problem-solving skills.
Skilled in operations management, staffing, and scheduling.
Effective in communicating with employees, clients, and law enforcement or government agencies.
Experienced in applying security management protocols to ensure compliance and safety.
Responsibilities:
Oversee daily airport operations, including staffing and post coverage.
Take proactive steps to ensure a safe and secure environment for employees and contractors.
Conduct walk-throughs, security inspections, and daily briefings in coordination with the operations supervisors.
Document staff performance, attendance, and apply corrective measures per HR policies.
Review operational reports, time and attendance, and ensure payroll accuracy.
Implement cost-effective practices across the station while maintaining high-quality service.
Ensure compliance with all reporting procedures and effectively communicate updates to staff.
Administer training (initial and recurrent) for security personnel and provide corrective coaching as needed.
Safeguard company assets, including equipment and vehicles.
Deliver exceptional customer service to clients, maintaining positive professional relationships.
Qualifications:
Previous management experience required (aviation, airport, security, or operations strongly preferred).
High School Diploma or equivalent required
Must be at least 21 years old.
Valid driver's license with clean driving record.
Legal authorization to work in the United States.
Ability to pass all required initial and recurrent training classes and exams.
Eligible to obtain an airport badge with customs seal (requires DHS 10-year verifiable background check, TSA security threat assessment, and criminal history check).
Why Join Us?
At Global Elite Group, we offer a dynamic and collaborative work environment where your expertise will directly contribute to the company's success and growth. You'll have the opportunity to lead a high-impact function while driving key initiatives that ensure we continue to uphold our commitment to quality, safety, and excellence.
$70k-72.5k yearly 3d ago
Operations Manager
RCM Technologies, Inc. 4.2
Plant manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 3d ago
Operations Manager
Siphox Health
Plant manager job in Burlington, MA
About the role
SiPhox fulfillment is the backbone of our customer experience. You'll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we're looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
Run strict inventory control for all SKUs (kits, components, packaging). Maintain >98% inventory accuracy.
Build demand and supply forecasts (12-24 week horizon). Translate forecasts into purchase plans and safety stock levels.
Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
Enforce our SLA: every order ships within 1 business day.
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
Quality Assurance & Compliance
Stand up a robust QA system across incoming, in-process, and final inspections.
Define sampling plans, acceptance criteria, and stop-ship triggers.
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor.
SOPs, Training & Safety
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks.
Build role-based training, workstation standards, and audit checklists.
Maintain a tidy, safe floor, calibrated equipment, and compliant handling.
Software & Automation
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting.
Define requirements, write user stories, and own user acceptance testing.
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards.
Evaluate/implement WMS; ensure clean and reliable data.
Success metrics you'll own
SLA hit rate: ≥99% of orders shipped within 1 business day
Inventory accuracy: ≥98% (cycle-count verified)
First-pass yield (FPY): ≥99% for standard kits
Forecast error (MAPE): improving quarter-over-quarter
COGS per kit: tracked and trending down with quality intact
Basic qualifications
3+ years in operations/supply chain/fulfillment.
Proven ownership of inventory systems and aggressive ship-speed SLAs.
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making.
Supplier sourcing and budget management experience.
Exceptional attention to detail and process discipline; writes and enforces SOPs.
Comfortable working in a fast-moving, hands-on environment.
Nice to have
Experience with WMS implementation, barcode systems, and label/scan/print workflows.
Strong scripting (Python/React) ability for lightweight automation and analytics.
3PL management and cold-chain shipping experience.
How we work
Ownership, precision, and speed. You'll have end-to-end control of fulfillment so kits ship on time and quality never slips.
In-person, hands-on. Onsite in Burlington, MA to walk the floor, fix bottlenecks fast, and collaborate tightly with engineering and ops.
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
$74k-118k yearly est. 4d ago
Business Operations Manager
Ellab 4.1
Plant manager job in Nashua, NH
🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟
We're seeking a Business Operations Manager to join our vibrant team and embark on an exciting journey with us.
As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:
Benefits
🏖️ Time to Unwind:
Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
Stay healthy with 2 weeks of sick time
Celebrate with 10 Company Holidays
Experience a rejuvenating 1-week winter shutdown
💼 Financial Well-being:
Invest in your future with a 401(k) match of $1 for $1 up to 4%
👨 👩 👧 👦 Health and Family First:
Embrace worry-free living with fully paid family medical insurance
Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
6 weeks of parental leave
Job Brief
The Business Operations Manager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization.
Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance.
Responsibilities
The Business Operations Manager is responsible for:
Manage sales/service admin team service US market
Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions
Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting.
Work with Delivery leads and Sales leaders to review large customer proposals.
Design additional business tools to support the management of Delivery Services
Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements.
Additional responsibilities may be assigned as the business grows and the company evolves
Requirements
5+ years of experience in a Business Operations role
Thorough knowledge of business processes and operations in a technical services company
Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred)
Experience with leading a team (preferred)
$65k-103k yearly est. 1d ago
General Manager
New City Microcreamery
Plant manager job in Hudson, MA
Here at New City Microcreamery, we feel that above all else, its thepeople that matter most.We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City! Were proud to be a locally rooted brand known for exceptional hospitality, high-quality ingredients, and unforgettable guest experiences.
Were looking for an inspiring, hands-on General Managerto lead our Downton Hudson and Sudbury location! As well as play a key role in our continued growth. If youre passionate about people, hospitality, and building something special, wed love to meet you.
Are you someone who:
Desire's to work for a local industry leader with a best-in-class culinary and hospitality brand
Passionate about delivering vibrant, memorable guest experiences
Thrive on building, mentoring, and motivating strong teams
Has great attention to detail and enjoy's taking on new challenges
Thinks creatively and drive results with a purpose
If so, read on!
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor: Recruit, coach, and develop a high-performing team
Drive Financial Success: Grow sales, manage costs, and maximize overall store performance
Build a Culture of Service: Foster a fun, positive, family-style work environment
Champion Excellence: Uphold high standards across cleanliness, food quality, equipment, and operations in a culinary-driven setting
Requirements:
Restaurant or hospitality management experience preferred
35 years of hands-on experience in a fast-paced, high-volume environment
Proven experience training, mentoring, and leading hourly team members
Strong communication and leadership skills
Ability to work a flexible schedule, including nights and weekends
Comfortable performing physical tasks, including scooping ice cream and lifting up to 30 lbs
Career Advantages:
Opportunity to grow with an expanding company
Comprehensive benefits, including medical insurance options
Competitive salary with bonus potential
Clear path for career growth and advancement
Paid holidays, vacation, and training
Employee discounts and referral program
If this management opportunity sounds like the right fit for you then apply today and get ready to help us servethe best ice cream in the world!
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
REQUIREMENTS
Previous management experience
Ability to work a flexible schedule, including nights & weekends
Reliable transportation
Founded in 2015 in Hudson, MA, New City Microcreamery, voted the Best Ice Cream in Massachusetts, has expanded into two locations and hundreds of retail stores. Weve taken the ice cream of our wildest imaginations and brought it to life. We created something we believe in; our childhood dream of a utopian society where ice cream rules - and most importantly - it's good. It's really good.
We use a liquid nitrogen process to freeze the cream. After the scratch ice cream base has steeped in its flavor for 24 hours in our walk-in refrigerator, we pour it into our mixer. We slowly move the base and introduce the liquid nitrogen, which is less than 300 degrees! We then increase the speed on the mixer to aerate the frozen cream and give it its lighter texture and mouthfeel. The super-cold liquid nitrogen creates a smaller ice crystal which gives it the smooth New City texture we look for.
$59k-113k yearly est. 2d ago
Area Business Manager
Zoetis, Inc. 4.9
Plant manager job in Boston, MA
States considered: NY, CT, RI, MA, VT, NH, ME
Role Description
We are seeking a highly capable individual for Area Business Manager (ABM), US Diagnostics Division. Primary responsibilities include leadership and development of colleagues, while utilizing solution coaching, and business planning capabilities to execute overall strategies to maximize sales performance within the assigned geography. The ABM will lead and model Zoetis Core Beliefs within the team and company.
This position will require travel throughout the designated geography and may require overnight stays.
Leading People
Lead and develop all colleagues in Area accordingly based on position.
Consistently demonstrate Solution Coaching capabilities
Direct the business activities and efforts of the area Diagnostics Sales Consultants (DSC) and Diagnostic Technical Specialists (DTS) to meet objectives set forth by management.
Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development and performance management tools.
Spend 75% of available time on field-coaching days to help DSCs and DTSs meet performance objectives by strengthening their core capabilities and professional development
Demonstrate strong leadership and collaboration across all team members
Sales Performance
Meet or exceed sales objectives (quota) the Diagnostics business via development and coaching of DSCs and DTSs within targeted area
Successfully lead the launch of new products / services /equipment
Demonstrate success in other key sales metrics such as growth rates and improving the health of your area business by improving leverage and managing analytical insights reports.
Leading the Business
Develop annual strategic business plans including demographics, economics, performance, potential, actionable items, tracking and reporting for the territories individually and the area overall.
Coordination and resource allocation of marketing efforts in the area, balancing needs of Diagnostic Sales Consultant and Diagnostic Technical Specialists
Handling various administrative and reporting duties, including but not limited to Operating Expenses, Performance management, Performance reviews, etc.
Attending and participating in new product launches and periodic regional/area sales meetings.
Engage in special projects and other duties as assigned and directed by the Regional Business Director and/or headquarters management.
Education and Experience
Undergraduate degree (BS/BA) strongly preferred
Minimum of 3 years people leader/management experience for external talent
Technical Skills
Success in previous roles including people leadership and creatively finding opportunities or solving problems to drive sales performance.
Excellent communication, interpersonal, business management and computer skills
Exemplifies what it means to be a change agent, continuous learner, and pushing self / others beyond dominant logic
Ability to work in a cross-functional team-based environment, align with and influence internal and external stakeholders, and build / manage relationships at all levels of an organization.
Adept at working in highly fluid, complex, and ever-changing environments.
Uses analytics and insights to enhance decision-making and tactical execution across area.
Follow-through and attention to detail.
Ability to manage assigned expense budgets
Customer focused professional demeanor and presentation style.
Highly focused and results oriented, able to identify goals and priorities and resolve issues in initial stages.
Demonstrated ability to work independently and in a close team environment, self-starter
Animal Health experience and knowledge of small animal veterinary medicine
Diagnostic experience preferred
Exhibit willingness to accept and incorporate feedback
Verbal, written, presentation, interpersonal, and communication skills.
Ability to exercise good judgment and make thoughtful / fair decisions based on relevant information
Proficiency in MS Office (Word, Excel, Outlook, Powerpoint) and ability to learn Zoetis systems
Physical Skills
Ability/Willingness to travel extensively (50-60%) to manage area personnel and business needs as necessary
The US base salary range for this full-time position is $119,000 - 171,000. Our salary ranges are
determined by role, level, and location. The range displayed on each job posting reflects the base pay target range
for new hire salaries for the position. Within the range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant education or training.
This position is also eligible for short-term incentive compensation.
This position is also eligible for long-term incentive.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional
and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning
on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time RegularColleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
$119k-171k yearly 4d ago
VP of Sales - Life Sciences and Process Manufacturing
Cognite As
Plant manager job in Boston, MA
Cognite operates at the forefront of industrial digitalization, building AI and data solutions that solve some of the world's hardest, highest-impact problems. With unmatched industrial heritage and a comprehensive suite of AI capabilities, including low-code AI agents, Cognite accelerates the digital transformation to drive operational improvements.
Our moonshot is bold: unlock $100B in customer value by 2035 and redefine how global industry works.
What Cognite is Relentless to achieve
We thrive in challenges. We challenge assumptions. We execute with speed and ownership. If you view obstacles as signals to step forward - not step back - you'll feel at home here. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.
How you'll demonstrate Ownership
As the VP of Sales, you will report to the President of Cognite Americas and lead a team that will win new and repeat business from large companies in the Life Sciences and Process Manufacturing verticals. You will help customers achieve improved business results through their adoption of Cognite Data Fusion to accelerate their digital transformations.
Recruit, develop and mentor top sales talent.
Develop and execute a territory strategy to drive bookings growth and win new customers
Drive successful value realization and expansions at existing customers.
Manage complex sales cycles and lead your extended territory team (pre‑sales, sales operations, value delivery, etc) to delight your prospects and customers
Persistently drive the commitment to value-selling processes by your team including command the message and MEDDPICC
Develop a commanding knowledge of Cognite's solutions and how they uniquely drive value realization with your customers
Negotiate favorable pricing and business terms with large enterprises by selling value and ROI
Achieve bookings targets while developing satisfied and reference‑able customers
Accurately forecast monthly and quarterly results through rigorous processes to convert leads to prospects, drive pipeline growth and assess and manage sales cycles.
Provide timely and insightful input back to other corporate functions, particularly product management and marketing
Approximately 50% travel on client site and to our US offices
The Impact you bring to Cognite
Detail oriented, high‑energy leader with strong relationship‑building skills and a focus on delighting customers in every phase of our engagements
Proven experience selling at C-Level both in business and IT. Experience as an executive sponsor with customers an advantage
Demonstrated ability to lead a direct sales team that has consistently grown ARR at double digit rates (not Channel or Partner‑based)
Specific experience in selling SaaS solutions, cloud deployments and subscription pricing model, commanding a deep understanding of software sales processes and terminology including ARR, NRR, TCV and Services Bookings
Specific experience in selling into relevant industry segments including Pharmaceutical, Bio‑Pharma and Contract Manufacturing; Medical Devices; Medical Products; Food and Beverage; CPG; Pulp and Paper; Metals Producers; Building Materials; and Fertilizer Manufacturers.
Self‑starter, able to work in a team environment, and superb time management and prioritization skills
Has demonstrated a dedication to driving standardization to sales processes to ensure consistent and scalable results
Committed to value based selling and is savvy at helping customers create business cases with quantified ROI to justify new investments
Experience rapidly scaling a sales organization in size and complexity
Required Qualifications
5+ years of successful, referenceable software sales leadership experience
In addition to sales leadership, 5+ years of direct sales experience carrying and exceeding a quota and selling enterprise software/ software‑as‑a‑service (Business Intelligence/ Data Warehouse/ Big Data/ Advanced Analytics/ Machine Learning/Automation/Operational Technology) to C‑level executives
Boston and other North East US locations preferred, other locations may be considered
Preferred Experience
Minimum Bachelor's degree. A relevant Master's degree is preferred.
Excellent written and verbal communication skills, including stellar presentation skills
Previous training in Command of the Message, MEDDPICC and Salesforce is a plus, but not a requirement.
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment.
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$117k-167k yearly est. 1d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Plant manager job in Boston, MA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
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Locations
The average plant manager in Boston, MA earns between $91,000 and $169,000 annually. This compares to the national average plant manager range of $85,000 to $152,000.