Plant Manager
Plant Manager Job 6 miles from Camden
Our client is a world class, global sustainability leader chemical, pharmaceutical, hygiene and infections solutions/services that protect people/resources vital for life. As a trusted partner in over two million customer locations, they strive to deliver continuous innovation in scientific-based solutions worldwide.
They are seeking a highly skilled and experienced Plant Manager to oversee daily operations in their GMP-compliant manufacturing facility. The Plant Manager will be responsible for ensuring production efficiency, regulatory compliance, safety, and quality, in alignment with Good Manufacturing Practices (GMP) and company standards.
The successful candidate will ideally have a strong background in managing production processes in highly regulated industries (e.g., pharmaceuticals, food production, cosmetics, or biotechnology), with excellent leadership, organizational, and problem-solving skills.
Key Responsibilities
Deliver plant performance metrics, ensuring optimal efficiency and output.
Plan, direct, and coordinate all production activities meeting manufacturing goals, customer demands whilst optimizing manufacturing process efficiency.
Ensure all manufacturing activities comply with GMP regulations, standard operating procedures (SOPs), and company policies.
Collaborate with QA and RA to conduct audits, inspections, reviews and implement corrective actions for any non-compliance issues or deviations.
Oversee quality control processes to ensure that products meet specifications and regulatory standards, maintaining a culture of quality and accountability.
Lead, mentor, and develop a high-performing organization
Ensure all equipment and facilities are maintained to meet GMP standards and minimize disruptions to production with necessary maintenance.
Implement and monitor workplace safety protocols to ensure SHE Compliance
Develop and manage budgets for production operations, identify cost-saving opportunities while maintaining compliance and quality standards.
Maintain accurate and complete records as required under GMP guidelines
Requirements
Bachelor's degree in Chemical Engineering, Industrial Engineering, or related field.
10+ years of cross function leadership experience in a manufacturing environment
with GMP standards (e.g., pharmaceuticals, food processing, medical devices).
Knowledge of chemical processes, safety standards, and quality control systems.
Proven leadership, decision-making, and problem-solving skills.
Excellent communication and interpersonal
Manufacturing Manager - 2nd Shift
Plant Manager Job 19 miles from Camden
Avo Photonics (********************* is a dynamic contract engineering services company that designs, develops and manufactures custom opto-electronic products for a large customer base. Members of our staff have the opportunity to design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace, and communications.
We are seeking an experienced Manufacturing Manager who will help to further our success and reputation in the industry through world-class customer service for our 2nd shift operations. This position will report directly to the Director of Manufacturing. The successful candidate must keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership.
Specifically:
Manage production Line Managers
Execute production build plans as defined by Director of Manufacturing; meet customer performance, quality, and delivery
Ensure 100% accurate execution of process steps per authorized Work Instructions by properly trained personnel
Continually monitor and optimize staffing placement, development, and needs
Define and track training program for all production staff
Take ownership and demonstrate excellence; production areas shall exemplify discipline, cleanliness, quality, and control.
Confirm all Quality Documents are being completed properly and in a timely fashion
Monitor and manage yield loss scrap so that corrective actions can be implemented quickly
Drive continuous improvement through observations shared and discussed with Director of Manufacturing and Product Engineering
Ensure that equipment and quality issues are resolved through Engineering
Requirements:
B.S. in Operations Management or a technical discipline
7 years of progressive manufacturing leadership, inclusive of supervisory roles of multi-shift operations
Ability to plan equipment capacity, staffing, space and material flow in a high technology manufacturing environment
Demonstrated ability to identify and develop strong Line Managers and Process Leads
Demonstrated experience in establishing teams and personnel development planning in a manufacturing environment
Strong attention to details
Ability to communicate clearly and concisely
Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package.
Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
Healthcare Operations Director
Plant Manager Job 29 miles from Camden
The Healthcare Operations Director/Senior Manager will work as a part of the globally diverse healthcare team. The successful candidate will be required to drive a range of activities relating to healthcare operations, including business planning, budgeting, and industry engagement relating to the use of GS1 standards. This role is responsible for coordinating matrixed team members to ensure project deliverables according to expertise and timeframe. The role will also involve engagement with stakeholders from all healthcare functions across the globe as well as GS1 Member Organisation staff from 118 countries and other departments within the GS1 Global Office organisation.
Responsibilities
Lead annual business planning.
Develop and implement multi-year GS1 Healthcare global strategy, including GS1 UDI strategy and policy.
Budget management and reporting.
Project management and team leadership.
Industry engagement for standards implementation in specific projects (e.g.Global Forum plenary, end-of-year reporting).
Represent GS1 in industry committees and/or internal meetings.
Oversee the GS1 Healthcare training program contents.
Education and Experience
Mandatory: undergraduate or master's degree in a business- or an analytical-related discipline (e.g., economy, science).
Experience with the following is required:
Strategy, business planning, and budgeting.
Successful communication with senior executives.
Working with strict timelines with absolute attention to detail.
Providing reporting and analysis related to detailed content.
Working in a multicultural environment.
Experience with the following is preferred:
Knowledge of the GS1 standards.
A passion for healthcare is a plus.
Skills
Fluent in English, both oral and written, is mandatory.
Must be customer-focused and results-oriented.
Mature political sensitivity to work across a diverse community of interests and cultures.
Operates in a manner that demonstrates honesty; keeps promises, and honours commitments (“walks the talk”); behaves in a consistent manner.
Ability to work with globally distributed teams.
Organisational, analytical, verbal and written communication skills.
Excellent time management skills.
Strong attention to detail.
Proficient use of Microsoft Office Suite and Zoom.
Ability to manage multiple tasks simultaneously.
This job may require up to 5% global travel.
IMPORTANT! Please do not contact hiring managers on LinkedIn. Apply through LinkedIn Recruiter and we will be in touch if you are a good fit. Responses will be treated quickly and with strict confidentiality.
GS1 Overview
GS1 develops and maintains the most widely used supply chain standards that are fundamental to numerous enterprises around the world. The best-known symbol of GS1 standards is the barcode, named by the BBC as one of “the 50 things that made the world economy”. Five decades ago, we started by helping food retailers do business more efficiently and reduce consumer prices. Today, GS1 standards improve the efficiency, safety and visibility of supply chains across physical and digital channels in 25 sectors, including retail omni-channel and Marketplace, healthcare, transport and logistics, food service, technical industries and humanitarian logistics. Our scale and reach - local Member Organisations (MO) in 118 countries, 2 million user companies and over 10 billion transactions every day - help ensure that GS1 standards create a common language that supports systems and processes across the globe.
GS1 Healthcare
GS1 Healthcare is a global, voluntary user community bringing together all healthcare supply chain stakeholders, including manufacturers, distributors, healthcare providers, solution providers, regulatory bodies and industry associations. Our role is to facilitate a neutral and open environment to lead the successful development and implementation of global GS1 standards enhancing patient safety, operational and supply chain efficiencies.
As such, GS1 Healthcare envisions a future in which the healthcare sector achieves harmonised implementation of global standards in business and clinical processes enabling interoperability, optimal quality and efficiency of healthcare delivery to benefit patients.
GS1 is an Equal Opportunity Employer. We will never unlawfully discriminate on the grounds of race, religion, belief, ethnic origin, colour, nationality, gender, gender reassignment, sexual orientation, age, disability, marriage and civil partnership, pregnancy and maternity or political opinions.
Manufacturing Supervisor
Plant Manager Job 6 miles from Camden
Operations - First Line Supervisor
Allied Resources is seeking a Operations - First line Supervisor who will stride to achieve operational targets and standards by directing hourly employees to complete tasks that have a direct impact on overall results within assigned job area(s). The opportunity provides excellent compensation and a comprehensive benefits package including medical, dental, vision, 401k with company match, and more!
A day in the life:
Manage overall performance within a 10-20 employee department (adherence to standard work, attendance, safety, code of conduct, etc.) to achieve expected standards in the areas of Safety, Quality, Delivery, Productivity, and Cost.
Lead and direct the workforce in problem identification, problem solving, and implementing continuous improvement measures.
Ensure compliance with all health, safety, and environmental regulations, which includes protecting the environment and community.
Engage team leaders and employees to improve department/area processes and performance.
The wish list:
2-5 years of relevant experience, experience in a manufacturing, industrial, and/or chemical plant environment preferred.
Ability to work on a rotating shift schedule.
Supervisory experience is a plus.
EEO Policy:
Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law.
Director of Operations
Plant Manager Job 6 miles from Camden
This position works within our regional industrial and power generation service centers providing contracted, emergency and quoted repairs and maintenance work. The position manages, develops and directs, all aspects of day to day field service in order to increase productivity optimize margins and improve safety and environmental compliance.
Requirements
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned.
Service Scheduling - to include New Equipment Startups, Preventative Maintenance Agreements (PMA's), Emergencies and Additional work within the contractual guidelines of our agreement with the customer.
Provide performance assessments and feedback to all assigned service technicians.
Build and foster strong relationships with our customer.
Ensuring all work orders are invoiced within 5 days of last labor.
Developing a good working relationship with all internal teams and team members.
Complete per job performance reviews for all charges.
Ensure all Rental maintenance and repairs are completed timely and correctly to provide 100% rental ready response.
Ensure constant improvements of the CRM and Field Service Platforms as it pertains to your regional customer base.
Continually monitor and report the status of all open additional and emergency service orders to the customer.
Drive performance of the technicians to meet the target hours on all Preventative Maintenance and Quoted Jobs to ensure proper gross profit outcomes.
Fundamentally responsible for day to day safe working practices; to include and not limited to electrical , lifting and driving safety.
Monitor and report all training deficiencies to the Regional Operations Manager
Monitor and develop best practices to maintain all required financial goals as set by the Department.
Develop a team atmosphere with the other TSM's and staff.
Work with our parts departments to streamline order to dispatch processes.
Review PMA's Scope and Targets with Regional Manager to ensure proper pricing and execution.
Plan, communicate and execute the off hours on call list for your designated AOR.
EDUCATION and/or EXPERIENCE:
Minimum high school diploma required.
Two year associates management degree or equivalent/years of experience desirable.
Minimum of two years of experience working in a supervisory capacity in a heavy-duty diesel or power generation repair business.
A concentration in Microsoft products is a requirement.
ACCOUNTABILITIES:
Ability to communicate well at all levels. Strong interpersonal skills required.
Must embrace change and growth as an individual and in a team setting.
Provided and fulfill clear expectations to our customers.
Uses information, knowledge, and beliefs to generate original, innovative solutions to problems; reframes problems in a different light to find fresh approaches; entertains wide-ranging possibilities others may miss; takes advantage of difficult or unusual situations to develop unique approaches and useful solutions.
Develops own ways of doing things; is able to perform effectively even with minimal direction, support or approval and without direct supervision
Practices meaningful two-way communication (i.e., speaks clearly, pays close attention and seeks to understand others, listens attentively and clarifies information);
Identifies connections between issues; takes effective action when necessary without having to have all the necessary facts in hand; easily changes gears in response to unpredictable or unexpected events, pressures, situations and job demands; effectively changes plans, goals, actions or priorities to deal with changing situations; quickly understands, orients to, and learns new assignments. Plans, prioritizes (various tasks competing tasks and performs them quickly and efficiently according to urgency), allocates resources and anticipates obstacles.
Identifies the problem, locates, gathers and organizes relevant information, generates alternatives, chooses a solution and implements
Production Manager
Plant Manager Job 28 miles from Camden
Role Profile: Production Manager - Precast Concrete Plant
Job Title: Production Manager
Industry: Precast Concrete Manufacturing
About Us
Concrete Careers is a leader in the concrete industry, specializing in delivering high-quality, durable, and innovative concrete solutions for a wide range of projects. Our commitment to excellence and innovation drives us to continuously improve our products and processes.
We are seeking a skilled and motivated Production Manager to join our team and oversee the daily operations of our precast concrete plant. This is an exciting opportunity to contribute to a growing organization and play a pivotal role in achieving operational excellence.
Key Responsibilities
Production Management:
Plan, coordinate, and manage daily production activities to ensure efficiency and productivity.
Monitor production schedules to meet customer deadlines and quality standards.
Optimize workflows to minimize waste and improve output.
Team Leadership:
Lead and manage a team of production staff, including scheduling, training, and performance evaluation.
Foster a culture of safety, teamwork, and continuous improvement.
Quality Assurance:
Ensure all products meet company and industry quality standards.
Conduct regular inspections and implement corrective actions as needed.
Operational Oversight:
Monitor and maintain production equipment to ensure optimal performance and minimize downtime.
Collaborate with maintenance teams to schedule and complete preventive maintenance.
Health & Safety Compliance:
Enforce safety protocols and ensure compliance with OSHA and other relevant regulations.
Identify and mitigate potential safety hazards in the workplace.
Budget and Inventory Management:
Manage budgets and production costs to achieve financial targets.
Oversee inventory levels and coordinate with suppliers to ensure material availability.
Qualifications and Experience
Education:
Bachelor's degree in Engineering, Construction Management, or a related field (preferred).
Equivalent experience in precast concrete manufacturing or related industries will be considered.
Experience:
5+ years of experience in a production management role, preferably in the precast concrete industry.
Proven track record in leading teams and improving operational efficiency.
Skills and Competencies:
Strong leadership and team management abilities.
Excellent problem-solving and decision-making skills.
Knowledge of precast concrete production processes and equipment.
Familiarity with Lean Manufacturing and Six Sigma principles (preferred).
Proficient in Microsoft Office and production management software.
What We Offer
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and collaborative work environment.
Field Service Manager - PE
Plant Manager Job 6 miles from Camden
The Field Service Manager oversees Multiquip's field service programs across North America, acting as the primary contact for service support, training, warranty claim reviews, and repairs. This role involves performing maintenance and repairs on complex mechanical, electrical, hydraulic, and diesel systems at off-site locations or customer dealerships. The manager must communicate repair options to customers, order and receive parts, and complete repairs efficiently to meet customer needs and department profitability goals. Ideal candidates are passionate service technicians who are self-motivated, skilled in troubleshooting generators, electrical, hydraulic, and mechanical systems, and committed to providing exceptional customer service. They will work closely with other Field Service Managers or technicians to complete assignments.
Essential Duties and Responsibilities:
Responsible for managing the day-to-day service business in the assigned territory by providing technical support, completing repairs as assigned, performing technical training, making warranty decisions and reporting/monitoring of product issues in the field.
Responsible to provide high level of technical information, support & hands-on repairs to customers.
Responsible to identify repairs, quote repair jobs and communicate with customer to complete repairs timely.
Acts as a liaison with customers and Multiquip to identify and solve technical problem areas within on products.
Responsible for reporting customer contact information, service issues, territory activity, call reports, down lists and itineraries through CRM programs, HubSpot.
Responsible for developing and maintaining Authorized Service Center in assigned territory.
Responsible for warranty inspection, verification and authorization in assigned territory.
Provides timely and accurate information on service situations using MI reporting system.
Assists with creation and review process of service bulletins, FAQ, Parts/Ops manuals, training material, Technical Information and service instruction content as assigned.
Provide technical guidance, assistance, and training to internal and external customers as assigned.
Responsible and active in hands on repairs of equipment to meet company goals to increase chargeable jobs.
Education and/or Work Experience Requirements:
Must have minimum of 5 recent years as a power generation technician, skilled in electrical and diesel repairs on modern generators using Tier 4 engines is required.
Associates Degree (A. A.) from a two-year college; or five or more year's related experience and/or training; or equivalent combination of education and experience in power generation or construction equipment repair.
Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Due to the nature of our industry and this position; writing, reading and speaking English is mandatory.
Ability to read and comprehend moderately difficult computer-based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications. Solid mechanical systems knowledge of diesel engines/engine failures and electrical and hydraulic systems.
Ability to solve practical problems and deal with a variety of situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
A working knowledge of Microsoft Office applications such as Word, Outlook, and PowerPoint to generate reports and communicate is required.
Must have experience with diagnostic service software.
Certificates, Licenses, Registrations
Must hold a valid drivers' license and Passport.
Completed technical training courses, certificate or technical school is encouraged.
Travel Requirements
Ability to travel within the United States and Internationally. Travel requirements can exceed 80%.
Physical Requirements:
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, climb and sit. The employee is occasionally required to use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Compensation and Benefits:
Base salary range of $85,000-$115,000 a year + annual bonus
Company Vehicle will be provided.
Company Credit Card to cover business-related expenses.
Excellent Benefits Package for Full Time Employee that starts the 1
st
of the month after 30 days of hire date
Medical, Vision & Dental plans (including orthodontic coverage)
Company paid Life, AD&D, short-term and long-term disability
Generous Paid Time Off - Accrue up to 4 weeks per year
11 paid Holidays
401(k), Employee Stock Purchase Plans, and other financial benefits
Tuition Reimbursement up to $5,250 a year
MetLife Hyatt Legal and AFLAC benefit plans
Employee Assistance Program
Field Service Maintenance Operations Manager
Plant Manager Job 6 miles from Camden
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance, and we make factories run better.
Principal Duties/Responsibilities:
· Acts as a champion for the Operating System, ensuring that the Operating System is fully understood, frequently reinforced and embedded across all elements of service delivery
· Leads complex projects from the beginning define phase through to implementation.
· Ability to manage multiple projects, some direct, some through other assigned project resources.
· Designs and maintains project documentation, requirements and project timeline to include scheduling project deliverables, goals, and milestones.
· Assesses and manages required project resources to include assigning responsibilities, setting expectations, and monitoring performance to ensure timely and quality project completion.
· Manages the sourcing and engagement of third party firms for the completion of work scope per project defined deliverables.
· Recruits, hires, and trains technical resources; evaluates employee performance, and recommends or initiates promotions, transfers, and disciplinary action. Recommends career planning, training and skills development of direct and indirect reports.
· Develops and implements methods and procedures for monitoring work activities, such as preparation of records of expenditures, progress reports, etc., in order to inform management of current status of work activities.
· Analyzes and resolves work problems or assists employees in solving work problems.
· Observes current working environment to determine operating procedure and detail, and recommends measures to improve methods, performance, and quality of or service, and suggests changes in working conditions to increase efficiency.
· Gathers relevant technical documentation such as drawings, schematics, specifications, spare parts lists from equipment histories, OEM manuals and the Knowledgebase system. Verifies the availability of parts prior to scheduling the job. Arrange for special tools and auxiliary equipment when required.
· Acts as the first point of contact for customers and onsite resources, ensuring priority alignment and proactively anticipating changing needs.
· Facilitates project lessons learned sessions and implements continuous improvements.
· Accounts for revenues & expenses (such as labor, overtime, Travel) for all startup activities.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· Bachelor's degree in business, engineering, operations management, or a related field and three years of experience with business / operational management in a related industry or an equivalent combination of education and experience.
· Strong understanding of manufacturing work environment including demonstrated capabilities in technical aptitude related to equipment control systems, robotics, automation, and/or specialization in mechanical trades
· Demonstrated supervisory leadership ability
· High emotional intelligence quotient with ability to effectively interact with multiple stakeholders, i.e., technicians, site leadership, ATS senior leadership, and customers.
· Combination of hands-on technical skills and project management skill
· Solid financial acumen and experience managing project budgets and forecasts (>$2M)
· Ability to write technical documents and business proposals
· Travel required (30-60%)
Desirable KSAs:
· Maintenance management experience preferred
· Experience leading managers across multiple locations preferred
· Proven experience with operational excellence & continuous improvement methodologies
· Experience with new customer integrations or startup activities
Competencies:
· Judgement and Decision Making
· Personal Discipline
· Communications
· Customer Focus
· Safety
· Business Acumen
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Director of Operations
Plant Manager Job 26 miles from Camden
Operations Executive for all contracts responsible for developing operations strategy and achieving expected outcomes with primary accountability for patient care quality.
Responsible for all operations programs, including P&L, talent management, and business development.
Serves as an expert resource on regulatory / compliance / correctional healthcare standards, customer contracts and expectations for compliance for CFG Health Systems contracted correctional facilities.
Leads client retention program and processes to ensure adherence to program requirements and effectiveness of outcomes.
Ensures that services comply with the contract, NCCHC, ACA, PBNDS, state, and other accrediting bodies as applicable to the individual facilities and established company goals, objectives, policies, and procedures.
Designs implements, and facilitates a systematic approach to ensure a high awareness of regulatory and compliance requirements, including completion of concurrent and retrospective audit tools and monitoring systems.
In conjunction with the Regional Directors and Health Services Administrators, revises site-specific policies and procedures to ensure compliance with standards, regulations, customer contractual requirements, and professional scopes of practice.
Serves as a liaison to external audit consultants as required.
Reviews, revises, and coordinates orientation of new healthcare personnel, in-service training, and continuing education for nursing and other personnel to improve performance.
POSITION REQUIREMENTS:
Master's Degree in Nursing or MBA/MHA with BSN (preferred)
CCHP, CCHP-RN preferred
Current Nursing License in all states where CFGHS has contracted services
A minimum of 10 years of experience in health care with 5 years of correctional healthcare management at the HSA or higher level is preferred.
Must possess sound decision-making and critical thinking skills. Must update and maintain skills and knowledge related to correctional health.
Ability to maintain a high degree of credibility, independence, integrity, confidentiality, and trust
Knowledge of and a good understanding of correctional healthcare compliance, healthcare scopes of practice, and regulatory requirements, including the appropriate state jail standards, American Correctional Association Standards (ACA), American Jail Association (AJA), ICE PBNDS standards, and the National Commission on Correctional Health Care Standards (NCCHC) for Jails, Mental Health, and OTP preferred.
Experience in training and development activities
Excellent interpersonal skills and the ability to effectively communicate verbally and in writing and provide excellent customer service
Ability to work cooperatively and effectively with people at various professional levels
Ability to work collaboratively and diplomatically with internal and external stakeholders
Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast-paced environment
Ability to adapt to a change of duties quickly and smoothly
Must be self-motivated and able to work effectively with minimal direction or supervision
Strong analytical and problem-solving skills
Advanced level skills with MS Office (Word, Excel, PowerPoint), including charts and graphs
PERFORMANCE EXPECTATIONS:
Provides operational leadership for all of CFG's Correctional programs
Shares and translates corporate strategy across Operations, corporate business units, and external audiences as needed.
Establishes priorities based on CFGHS's mission, vision, and values. Adjusts priorities based on client feedback. Ensures necessary tools and resources are in place to meet priority objectives.
Creates and leads cross-functional teams to ensure execution of strategic priorities, measures results and effectiveness of strategic projects, and makes course adjustments as needed.
Directs and develops operations leaders to embody and promote CFGHS's mission, vision, and values.
Identifies and directs resources needed to achieve results within Operations and across the company.
Sets expectations for utilizing teams and collaborative practices to drive improvement and achieve results.
Ensures that the organizational strategy and plans are established with full recognition of all clinical requirements and expectations. These strategies include continuous quality improvement and clinical outcomes that are focused, measured, and cost-effective, charting a course, and developing long-term solutions to address clinical staffing.
Establishes meaningful performance metrics and effectively uses data to make decisions and to objectively monitor and measure results.
Sets and maintains clinical standards by driving decisions that are patient-centered, collaborative, evidence-based, and focused on quality.
Provides clinical leadership for care management, monitors results through data review, and educates the team to decrease negative variances and promote the sharing of best practices.
Oversees the quality of care delivered within the organization.
Interprets trends and takes action at the regional level for improving the health status of the population, and partners with the client to implement appropriate interventions.
Identifies opportunities and works with the regional team to design and implement changes to improve efficiency in clinical operations and workflow.
Mentors, monitors, and coaches regional staff in the appropriate management of site clinical leadership.
Builds and maintains productive relationships with client leaders through regular communication, face-to-face meetings, and reporting processes.
Partners with the CMO to proactively inform clients of risks and high-profile patient management cases and how both are being managed.
Demonstrates independent and creative thinking, high level of self-motivation, team orientation, professionalism, trustworthiness, and respect for others
Participates in the development and maintenance of facility-specific policies and procedures.
Coordinates corrective action plans, audit tools, and monitoring activities in response to any identified deficiencies within the required time frames.
Ability to research, compile, analyze, and interpret data.
Ability to prepare reports and present facts clearly and concisely, both verbally and in writing.
Collaborates with HR and other internal business partners to establish and deliver effective new hire and annual orientation and training activities within Operations and across the company.
Develops and implements nursing policies and procedures that reflect applicable standards.
Develops or revises protocols and procedures utilized in the delivery of service.
Ensures procedures meet Federal, State, and local regulations, including the Jail's Policies.
Works with and obtains approval of the Chief Medical Officer for medical protocols.
Assist site management with the development and monitoring of CQI activities and the development of action plans with timeframes for completion and re-monitoring as necessary.
Provide reports to the Executive Director, highlighting any areas of potential risk to the company.
Mentors and serves as a resource for site managers regarding contract compliance, accreditations, and audits.
Completes an initial assessment of new contracts' compliance with federal, state,
Sr. Manager, Supplier Operations
Plant Manager Job 6 miles from Camden
The Sr. Manager of Supplier Operations role provides an outstanding opportunity for a skilled and accomplished leader to guide central initiatives and lead a team in achieving flawless pricing operations.
This role is a hybrid role that will work in the office 2 days per week.
RESPONSIBILITIES:
- Establish and implement standard methodologies for supplier operations and quality assurance processes to ensure continued excellence in service delivery.
- Monitor and analyze metrics to assess team and supplier performance and drive continuous improvement, addressing any immediate issues until resolved.
- Develop and manage effective configuration strategies and customize project plans based on internal/external processes and client requirements.
- Provide strong leadership support to ensure timely and accurate supplier configurations as per the client's project request.
- Manage day-to-day payment processing and operations, including troubleshooting, reporting, and technical support.
- Provide strategic and detailed updates regarding blocking issues, critical issues, and achievement project updates to the Senior Director and other relevant collaborators.
- Foster strong working relationships at all organizational levels and across functional teams and partners.
- Lead and articulate complex interdependencies between supplier strategies, platforms, and products.
- Manage and direct change management requests that involve external client-facing engagement.
- Aid in developing criteria for beta testing on new features and functionality as requested by enterprise customers.
- Own and manage standard operating procedures (SOPs) for the team.
- Maintain a comprehensive understanding of internal and external supplier system platforms, products, and capabilities.
- Lead, mentor, and develop a team of professionals, encouraging a culture of accountability, collaboration, and continuous improvement.
QUALIFICATIONS:
- Bachelor's degree or equivalent industry experience.
- 3-5 years of experience in managing a supplier-facing configurations team using proven implementation or project management methodologies.
- Experience in managing project teams operating across multiple platforms.
- Proficiency with project management tools such as Jira and Asana.
- Experience managing professional development, tracking, and execution of detailed launch plans for assigned projects.
- Ability to work both independently and in a team-oriented, collaborative environment.
- Demonstrated drive for results and accountability in meeting business needs.
- Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
- Excellent business writing and communication skills with strong attention to detail.
- Knowledge of Microsoft programs including Word, Excel, and PowerPoint.
- Familiarity with the payment industry ecosystem is preferred but not required.
For this position, the base salary ranges from $139,320.00 to $147,000, and there's also an annual bonus opportunity. The final base salary will be determined based on various factors such as qualifications, experience, skills, education, certifications, business needs, and market demand. Our comprehensive benefits package includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more!
Regional Operations Manager
Plant Manager Job 27 miles from Camden
US Med-Equip Pennsylvania, United States (Hybrid)
Join our life-saving mission! Become part of our fast-growing healthcare company as a Regional Operations Manager. Our Regional Operations Managers oversee the operations of branches in a USME region and the management of its dedicated employees equipping hospitals with medical equipment helping their patients heal.
Job Responsibilities
Ensure branches in designated region have the necessary equipment, resources, and support to best serve hospital partners
Coordinate and participate in business planning and professional development sessions to help branch employees adhere to company policies and operations processes, including quality management and safety standards
· Create and implement action plans to help drive hospital partner satisfaction and support branch employees' career development
· Help recruit, hire, and train top talent for branch leadership and meet regularly with Team Leaders at branches
· Support branch personnel needs including selecting, coaching, disciplining, training, recognizing and rewarding employees and evaluating employee performance. Provide input into termination, compensation, and promotion decisions
· Monitor branch budget and operating metrics while analyzing and improving processes, procedures, and performance
· Help branches implement programs for optimal equipment utilization and maintenance and efficient labor and material costs to best serve hospital partners
· Other duties may be assigned
· Ability to travel up to 25%
Benefits
Competitive base salary
Annual incentive programs
Professional development and career growth
Health, Dental, Vision & Life insurance
Paid time off within first year
Employee assistance program
Flexible spending account
Health savings account
Employee referral bonuses
401(k)
About US Med-Equip
as a Top Workplace, US Med-Equip partners with top hospitals across the nation to provide the highest quality movable medical equipment, patient beds and therapeutic surfaces and services. USME, an Inc. 5000 Fastest Growing company, supplies and services equipment rented, maintained, and managed using the latest technology to help healthcare providers focus on their patients' healing.
Education/Experience Requirements
· B.A. or B.S. Degree and/or at least 5 years of multi-site management experience with business operations
Qualifications
Exemplify the highest integrity, work ethic, team orientation, and relentless commitment to delivering value to customers and employees
Understanding of the medical equipment industry
Outstanding listening, communications, collaboration, leadership, organizational and problem-solving skills
Understanding of financials and performance metrics, order, and inventory data and trends
Proven remote-management abilities
Reports to
Director of Field Operations
Director of Cell Therapy Manufacturing Operations
Plant Manager Job 6 miles from Camden
Kelly Science and Clinical are seeking a Director of Cell Therapy Manufacturing Operations for a client located in Philadelphia, PA.
Salary: $140,000-160,000/year
Employment Type: Full Time; Direct Hire
Travel requirements: 25%
Summary:
As the Director of Cell Therapy Manufacturing Operations, you will be responsible for serving as a technical expert on cellular therapy manufacturing operations, both internally and in the client's work with hospitals, biotech, and pharma companies with PHS 351 starting materials and PHS 361 transplant/transfusion products. Provide direct manufacturing operational oversight of all aspects of the Therapeutic & Cellular Solutions (TCS) Labs as SME, applying knowledge of transfusion/transplant clinical biology/biochemistry and hematology as applied in cell and gene therapy process and cell therapy operations, such as cellular isolation with cryopreservation as-a-service. Act as a facility, equipment, logistics, and product SME for other Cellular Therapy labs within the internal system. Provide consultation to internal customers; consult with external vendors. Lead and participate in cross-functional initiatives to advance our execution and delivery of high-quality TCS lab services to hospitals, biotechs, pharma companies, and patients. Maintain knowledge of and perform duties in compliance with applicable regulations and standards, such as FACT, AABB, 21CFR 200, 211, 600, 610, and 1271, EU/Eur.Ph., and USP. Travel and conference participation is required to remain current in practice.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Provide support, development and/or leadership guidance to all volunteers.
Scope
Establish operating policies and procedures that affect departments and subordinate sections and work units. Interpret company-wide policies and procedures. Develop budgets, schedules, and performance standards. Lead, mentor and train team members. Provide effective leadership including individual performance goal setting, managing the development of entire team and all individuals, recognize and reward employee contributions, planning and facilitating team activities, responsible for hiring and selecting new personnel and motivating members of the functional area.
Responsibilities
Provide direct operational oversight of the Therapeutic & Cellular Solutions Labs. Manage a team including hiring, training, coaching, evaluating and managing performance. Manage resource allocations and oversee/coordinate staff training and assignments. Foster a culture of accountability and high performance.
Collaborate with client stakeholder departments such as Quality Assurance and Supply Chain to ensure that the TCS Labs are compliant with all federal/state/local regulations, applicable accreditation agencies (e.g., FACT), and both client and internal policies/procedures as applicable. Cross-functionally partner with Biomedical and TCS Collections, Sales, Process and Project Management teams to ensure alignment between operational capabilities and client demands.
Coordinate, authorize, and execute protocols related to manufacturing for research, clinical development, and commercial cell-based products requiring cell isolation and cryopreservation.
Manage and operate ISO 7 cleanroom capabilities according to standard operating procedures. Accountable for execution of manufacturing contracted products and services.
Oversight of liquid nitrogen (LN2), dry ice, and network cryogenic storage capabilities. In addition, a key responsibility will be to optimize cryogenic logistics and develop a suite of tools like lane mapping and feasibility, risk assessment of the lane, and effort required to establish relationships with air and ground freight providers serving local, domestic, and international destinations. Work with internal partners to accomplish goals.
Oversight of procurement, warehousing, and logistical activities in line with budgetary and procedural needs throughout the lab network.
Accountable for communicating budget expenditure resulting from continuous process and manufacturing improvements. Responsible for ensuring all revenue is effectively captured.
Serve as a technical resource for other TCS Labs throughout the internal system; display expertise externally at industry conferences and hospital seminars.
Qualifications:
Bachelor's degree in Life Sciences, Operations Management, Medical Technology or a related field. PhD strongly preferred.
7+ years of experience in hospital/pharmaceutical/biotech industry with at least 2 years in a leadership role focused on operations or quality within a client servicing organization.
Must have strong knowledge of sterile manufacturing processes and regulatory requirements (FDA, cGMP, etc.)
Must have strong interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels, including clients.
Strongly preferred qualifications include:
Experience within contract manufacturing
Knowledge of clinical microbiology,
Having a working knowledge of tissue culture techniques, flow cytometry, sterility testing and/or NAT- based assays.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. You must be able to stand for long periods of time, repeat the same movements, use hands to handle, control or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This job requires the ability to hear and speak clearly. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise. The employee must be able to react quickly using hands, fingers or feet. This job may require the employee to be able to bend, stretch, twist or reach out. This position will require the ability to use stomach and lower back muscles to support the body for long periods of time and the ability to keep or regain the body's balance or stay upright when in an unstable position. Employee must be able to frequently use one or two hands to grasp, move or assemble objects. The employee must have the ability to sit at a computer terminal for an extended period of time.
Plant Manager
Plant Manager Job 6 miles from Camden
Plant Manager needed in the Philadelphia market for global metal manufacturing company.
The Company
Our client is a leader within the metal manufacturing sector and has a facility located in the Philadelphia market.
This dynamic company is looking for a leader to run a metal processing and value added fabrication facility. The Plant Manager will manage a facility with 50 total employees across 2 shifts. The Plant Manager will support the following functions: Production, Engineering, Maintenance, Continuous Improvement, Inventory Control, Planning, Scheduling, Employee Development, Metrics Management, Project Planning, Compliance and Safety.
Candidate Qualifications
Budget Responsibility preferred
Knowledge of Engineering, Maintenance, Quality and Planning
High level of integrity and professionalism
Passion and sense of urgency
Strong leadership skills
Prior experience working within the manufacturing sector
Excellent interpersonal and communication skills (written, verbal, presentation)
Able to work within the United States
Compensation
Our client offers a base salary and targeted bonus. In addition, the client offers an excellent benefits package including 401(k), profit sharing, medical and dental coverage, disability insurance, life insurance, educational assistance, and training programs.
Salary $110K - $130K
Bonus $20K - $30K
Total Compensation $120K - $160K
Location
Philadelphia, PA
Plant Manager
Plant Manager Job 12 miles from Camden
Bay Colony Search has partnered with a machine shop to find and hire a Plant Manager. You are a machine shop leader who ideally started as a Machinist & grew into a Plant Manager, VP/Director of Operations, and/or GM role over time. You must be a strong leader that enjoys being on the floor w/the Machinists & can build consensus.
RESPONSIBILITIES
• Provide strong, focused leadership to all employees in the plant
• Oversee company operations to ensure production efficiency, quality, service, and cost-effective management of resources
• Develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization
• Work with Inspection and Production to improve order flow & increase output
• Plan, develop, and implement strategies for optimizing CapEx
• Work with Board of Directors and other executives to identify the few, but powerful, initiatives that will drive a culture of excellence through process discipline and continuous improvement
• Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions
QUALIFICATIONS
• Experience as a Plant Manager or Director of Operations/Manager or GM who has worked at a CNC machine shop
• Strong track record for execution and ability to identify and make the case for additional resources with high ROI
• Ideal candidate is a Machinist who moved into a management role or an Engineer at a company where Engineering drove machining & operations
Preference will be given to a candidate that has an undergraduate degree or graduate degree in Engineering or a related discipline
Cleanroom Operations Manager
Plant Manager Job 26 miles from Camden
Our client is a leading provider of packaging solutions, operating in a controlled cleanroom environment. We are seeking an experienced Clean Room Project Manager to oversee the smooth and efficient operation of two cleanroom production lines dedicated to medical device packaging. This role offers a unique opportunity for someone with a solid engineering background and a keen eye for process optimization to make a significant impact on production quality and compliance.
The ideal candidate will bring extensive cleanroom experience, especially in medical device packaging or related industries such as pharmaceuticals and plastics. As the Clean Room Project Manager, you will be responsible for overseeing day-to-day operations within the cleanroom, ensuring strict adherence to industry standards, and managing both projects and teams to meet production goals and quality standards.
This Role Offers:
Competitive pay, plus comprehensive benefits including health/dental/vision, 401K matching, etc.
Stable company with decades of experience developing and producing top of the line packing products.
Lean, efficient manufacturing environment.
High degree of freedom to refine operational and manufacturing processes.
Company prioritizes sustainability efforts and environmental impact.
Focus:
Oversee daily operations of cleanroom production lines, ensuring compliance with ISO, FDA, and medical device packaging standards.
Manage cleanroom environment control, sanitation, and safety procedures to maintain product quality.
Lead cleanroom team, providing training, guidance, and ensuring adherence to best practices.
Oversee medical device packaging validation and collaborate with cross-functional teams on process improvements.
Drive continuous improvement initiatives, optimizing production efficiency and reducing waste.
Manage project timelines, resources, and budgets to meet production goals and deadlines.
Conduct audits of cleanroom processes and equipment, addressing any issues or inefficiencies.
Monitor and control operational costs, ensuring resources are utilized effectively.
Skill Set:
Bachelor's degree in relevant engineering field.
5+ years of experience in cleanroom manufacturing or medical device packaging, with at least 3 years in a management role.
Strong knowledge of cleanroom operations, ISO 13485, FDA regulations, and medical device validation.
Experience in plastics manufacturing or molding operations is a plus.
Proven leadership skills with a focus on process improvement and team development.
Excellent problem-solving and analytical abilities.
Proficiency in Microsoft Office and project management software.
Ability to interpret technical specifications, blueprints, and schematics.
Operations Manager
Plant Manager Job 26 miles from Camden
CiresiMorek is an AWARD-WINNING SEARCH FIRM who strategically partners with our clients to recruit exceptional talent globally. Our customers include Fortune 500, the world's top PE Firms and the largest privately held companies. Our proven process and capabilities allow us to create industry leading guarantees which deliver a 98% return rate.
We are currently assisting our customer with an Operations Manager search near West Chester, PA. Reporting to the Plant Manager, this position will be responsible for achieving a safety-focused work environment while ensuring production and quality goals are met. The successful candidate will possess the ability to lead by example on the floor and proactively drive continuous improvement within a small manufacturing facility.
Responsibilities:
Develop and execute plans to improve existing operations to ensure customer satisfaction and on-time deliveries
Work closely with customers and the quality and production teams to resolve issues
Plan and oversee capital improvement projects inclusive of ROI
Implement a culture of continuous improvement and employee engagement to improve all areas of plant operations
Continually challenge departments to decrease downtimes, reduce scrap, and improve overall production quality
Regularly assess product specifications and costs, including labor and overhead
Requirements:
Bachelor's degree or comparable experience considered
Lean experience
Additional Information:
All information will be kept strictly confidential
Applications will not be considered without a Resume/Curriculum Vitae which includes contact information
Learn more about CiresiMorek through the following link: CiresiMorek: The Brand
Area Manager
Plant Manager Job 6 miles from Camden
American Track is seeking an experienced Area Manager to facilitate sales and operational efforts within the assigned region. This role is the key leader in all aspects of organization, productivity, and effectiveness of sales, administrative, and operational functions. Successful candidates possess operational expertise and the ability to lead their team to profitability and positive skey performance metrics.
Major Responsibilities
Manage the execution of all operations within assigned area
Responsible for preparing annual budgets, setting financial goals, and establishing sales targets with various senior leaders within the organization.
Analysis of monthly KPI reporting and coordinating with staff on any discrepancies
Oversees the assignment/dispatch of crews and equipment for maintenance and projects within the assigned project, customer, or region.
Actively involved in pre-production planning meetings and collaborates with engineers, subcontractors, supervisors, and others to determine project needs.
Responsible for establishing headcount targets and participates in interviewing candidates
Leading, motivating, and training of staff to accomplish the company goals and objectives.
Responsible for ensuring the staff are conducting their work in a safe, efficient, and responsible manner in compliance with federal, local, and company guidelines.
Communicates regularly with staff and participates in leadership meetings and training courses.
Regularly prepares and reports results regarding activity, status of projects, and leads for company financials and sales opportunity pipeline.
Responsible for overseeing the inventory levels are accurate, timely, and managed and reported responsibly.
Manage key customer relationships and participate in sales process within assigned region.
Assessing and analyzing future customer needs to increase revenue within assigned region.
All other duties as assigned
Requirements
Education:
Bachelor's degree in Business Management, Marketing or related field or equivalent work experience
Work Experience Required
5+ years in operational or sales leadership
3+ years in P&L management and budgeting
Skills & Knowledge Required
Knowledge of rail maintenance and/or commercial construction operations
Excellent verbal and written communication skills
Organized with attention to detail
Advanced proficiency in MS office
Proven ability to build and maintain relationships with others
Ability to work in fluid environments, highly flexible and able to set/adjust priorities with market needs.
Excellent planning and time management abilities
Ability to multitask effectively
General Manager | Trendy, Fine Dining | Philly, PA $80-85K+
Plant Manager Job 6 miles from Camden
Job Title: General Manager
Concept Type: Trendy, New American Fine Dining
Salary: $80,000.00 - $85,000.00
We are an employee-first, community-oriented organization with a focus on delivering extraordinary experiences for our guests. Our successful concept includes a more relaxed, counter-service during the day which transforms into a sophisticated full-service dining experience in the evening. The successful candidate will be responsible for leading a team that oversees both these services, while interacting frequently with our Executive Chef to ensure our menu aligns with our concept and guest preferences. We not only offer an exciting and dynamic work environment, but also health benefits, family leave, and paid time off.
Job Qualifications:
· Prior management experience in high-volume settings.
· Demonstrated ability to manage large teams of up to 30 staff across various dayparts.
· Familiarity with event coordination in a hospitality context.
· Experience in menu development and collaboration with kitchen teams.
· Knowledge of staff onboarding and payroll management.
· Proven skills in leading teams and enhancing guest experiences.
· Ability to manage scheduling and administer health benefits.
· Track record of inclusive hiring practices and employee training.
Job Responsibilities:
As the General Manager, you will:
· Foster a respectful, hardworking, and inclusive environment that prioritizes employee well-being and growth.
· Collaborate frequently with our Executive Chef and Operations Manager to ensure smooth execution of our front of house operations.
· Coordinate private events, oversee new staff onboardings and manage weekly payrolls.
· Engage with guests to build strong relationships and understand their dining experiences.
· Oversee the AM and PM Service Managers to ensure high standards of hospitality and smooth service delivery.
· Manage our technologies including Resy and Toast POS.
· Facilitate positive relationships between the FOH and BOH teams.
· Show the ability to organize and improve without requiring micromanagement.
The General Manager will also be responsible for maintaining our unique, warm, and welcoming atmosphere and ensure that our fine establishment remains a nice place to work and visit.
Being an equal opportunity employer, we are continually striving to create an inclusive and equitable environment. We recruit, train, and compensate, regardless of race, gender, religion, gender identity, sexual orientation, color, national origin, genetics, disability, age, or veteran status. We firmly believe a diverse workforce fosters a healthier and more robust working environment.
If you think you're the perfect match for this General Manager position, please send your resume directly to *************************. Early applications will be given immediate consideration.
Area Manager
Plant Manager Job 18 miles from Camden
An Area Manager is responsible for leading and supervising, supporting and developing the Store
Managers in your assigned region, controlling KPIs and sales figures, training and developing the
sales teams, visual merchandising parameters.
Responsibilities include, but are not limited to:
• Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined
by the company.
• Ensuring all procedures, processes and actions defined by the company are correctly
implemented
• Recruitment, evaluation and motivation of the store staff. Creating a cohesive team that
works together to continually exceed the goals set
• Staff training and development (products/procedures/sales techniques)
• Setting and controlling all individual and store sales goals, KPI´s, tasks & taking corrective
action when necessary
• Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing
product rotation, ensuring best sellers management, conducting regular inventories, etc. in
store in line with the company standards
• Client book development
Profile Requirements:
• Minimum 3 years recent experience in fashion luxury brands
• Previous experience as a multi-store manager in the particular market
• Have a proven track record in a fashion-forward and customer-orientation
• Excellent communication and negotiation skills
• 85% travel availability
Competences:
• Ability to lead, develop, motivate and influence people
• Business Vision, Analysis and Decision Making
• Results oriented
• Ability to work under pressure while maintaining a positive attitude
• Strong orientation to results and client's satisfaction
• High motivation and keen to learn and grow
• Strong experience in creating and maintaining clientele relations
• Ability to work under pressure while maintaining a positive attitude
• Excellent communication and negotiation skills
• Passion for fashion
• Have a proven track record in fashion forward and customer orientation
Event General Manager - New Jersey
Plant Manager Job 28 miles from Camden
Hi, we're Fever We're excited you are checking out this job offer. We are
the
leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.
Sounds amazing, right?
ABOUT THE EXPERIENCE
Dopamine Land is a multisensory experience combining media, technology and play in one place. Whether you fancy a day out with the kids or one of our late evening adult-friendly sessions, this interactive museum wants everyone to embrace their inner child and explore all the colorful installations. So, don't miss out! Take a break from your everyday life and get those dopamine levels up!
ABOUT THE ROLE
Manage the overall organization, planning and operations of set-up and teardown sequences linked to each area.
Coordinate with the local producer for the successful execution of the experience to ensure a positive guest satisfaction.
Responsible for scheduling and managing all staff through the agency platform and validating employee time sheets. All recommendations for staffing fluctuations should be pro-actively discussed with the Fever producer team and any changes to number of staff need to be approved.
Resolve customer complaints, concerns & general needs. Any notable items should be reported to the producer team with anything urgent flagged in a timely manner.
Oversight of the stock and cleanliness of all points of the overall experience.
Assist in leading Fever training sessions and program development, providing ongoing support as needed for new hires or for regular staff refreshers.
Must understand the technical requirements needed to run and service the experience, and be able to troubleshoot, document, and report technical issues if and when they occur.
Work with the Fever team regarding all ticketing operations and report on any challenges or roadblocks. Responsible for ticket validation devices and check in process controlling the flow of guests.
Create an inviting atmosphere and ensure all staff are interacting with guests and encouraging engagement with staged photo opportunities.
Outreach to local groups (local hotels, schools, universities, large companies, etc.) to drum up sales, for additional sales opportunities.
Maintain & manage the on site equipment, ensuring all health & safety standards are being followed.
In coordination with the Fever Ops team, manage & set up the POS systems located at each point of sale.
Communicating with various vendors (security, janitorial, etc.), and landlord or venue owner and their representatives as needed to ensure smooth operations.
Guest Recovery communications with patrons.
Assume the role of a Fever brand ambassador; you (and the rest of the staff) are a representative of the company and should be serving and communicating the values of the company.
Proactively communicate any challenges, opportunities, and suggestions to the Fever producer team for consideration and/or appropriate action.
Responsible for completing a daily report, weekly check in calls, and consistent communication with the Fever producer and project management teams.
What we offer:
Contractor position starting February 2025 - March 2026
Compensation for the 13 month term above: $25.60/hour
Hours range upwards of 40+ hours weekly
We should expect ~8+ hrs per day. Set to decrease if show decreases in demand.
Potential incentives based on performance, see details below.
Potential Incentive Plan:
The goal of a direct hire onsite General Manager (GM) is to create a sense of ownership in the operations that they oversee. An ideal GM and their roles and responsibilities would include, but not be limited to, looking forward at ticket sales to adjust staffing levels & find optimizations, communicating with the Fever team on potential improvements & ways to increase sales and ratings, maintaining the functionality and appearance of the exhibit, assisting with covering staffing on low volume days, and creating a positive, encouraging work environment that crew will want to return to.
Incentive/KPI Examples:
Reducing maintenance costs against budget.
Maintaining high customer service ratings (ex. 4.1 or above).
Reducing downtime due to equipment malfunctions or other damages.
Reducing staffing costs against initial monthly projections.
Establishing high retention rates for employees.
Creating and sharing SOPs that improve facility operations, customer experience, and reduce budget.
Generating additional sales for the experience via upselling of applicable add-on products and services (ex. O2 bar, F&B, merch, etc.) encouraging other revenue streams (ex. Corporate buy-outs, private parties, rentals, etc.)
Adjusting hours of operation and rescheduling customers to reduce operating costs.
Identifying sustainable and lower cost consumables for the experiences.
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice