General Manager
Plant manager job in Rock Hill, SC
Your Opportunity:
General Manager Titlemax Rock Hill, SC
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRestaurant General Manager
Plant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Security Area Manager
Plant manager job in Charlotte, NC
The Area Manager of Security is responsible for supporting the overall safety and security operations of Carowinds Amusement Park, ensuring a safe and enjoyable environment for all guests and associates. This position plays a key leadership role within the Security Department, providing direct oversight of daily operations, supervising security personnel, and ensuring compliance with park policies, procedures, and applicable laws and regulations.
The Area Manager assists in the development and implementation of security plans, emergency response procedures, and loss prevention initiatives, while maintaining strong partnerships with local law enforcement, fire, and emergency management agencies. This role requires a proactive leader who can effectively manage teams in a fast-paced environment, respond calmly under pressure, and uphold the highest standards of professionalism and integrity.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
Exercises general supervision over Captains, Sergeants, Corporals, subordinate officers and support staff.
Ensure department is functioning within all local, state and federal laws.
Monitors and observes patrol and investigative activities to ensure all department personnel conforms to company and divisional policies.
Communicates using two-way radio and telephones.
Oversees and may personally participate in responding to and investigating criminal and procedural violations, obtaining evidence, compiling information and preparing case reports.
Attends and represents the department or its officers at court hearings.
Maintains contact with supervisory staff to coordinate department activities.
Ensures availability by radio or phone for consultation on major incidents and / or emergencies.
Communicates pertinent information to the Security Manager and Executive Management in accordance with departmental and company policy.
Operates a company vehicle in accordance with departmental policy and procedure.
Adheres to and enforces all Six Flags and specific Park policies and procedures, including, but not limited to, safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
Oversees scheduling, interviewing, hiring, and recruiting of all department personnel.
Organizes, designs, updates and delivers all departmental trainings.
Keep up to date and accurate records of trainings for all departmental personnel.
Assist in preparing annual budget and monitors compliance.
Analyze and recommend improvements to department equipment and facilitates and propose logical solutions within the budget to the Manager of Security for approval.
Research, organize and execute departmental purchases as approved by the Manager of Security.
Research, write and revise the Department Manual of Policies and Procedures.
Recommend, assist, and lead in employee discipline procedures.
Coordinate, approve and maintain daily paperwork and packets.
Review and approve reports prepared by subordinate officers.
Conduct periodic performance evaluations on appointed personnel.
Leverage all available tools and technology to their fullest potential in support of loss prevention efforts.
Develop and manage an internal auditing team.
Monitors emerging trends in risk assessment and loss prevention.
Implements innovative strategies to safeguard assets and operations and anticipates future challenges.
Qualifications:
Bachelor's Degree ( 4 year College or University) Criminal Justice or Law Enforcement Management.
1 - 4 Years related experience Law Enforcement.
At least 21 years of age.
Possess a valid driver's license.
Possess or have the ability to obtain NC and SC armed Security Officer certification.
Must be able to obtain SC SLED certifications as an Armed Security Officer and Trainer.
Must be able to obtain a certificate in non-confrontational investigative interviewing techniques.
Must be highly organized, self-motivated and able to perform well under pressure and receptive to feedback.
Ability to communicate effectively with guests, employees, management, and Law Enforcement Agencies.
Must possess a working knowledge of Criminal Law.
Required to read, comprehend and speak English language.
Ability to work nights, weekends, and holiday periods to meet business needs.
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state of provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company Policy, unless prohibited by federal, state, or provincial law.
Auto-ApplyManufacturing Project Manager
Plant manager job in Charlotte, NC
Full Time-Onsite-Dire hire
Project Manager - Manufacturing
We're looking for a proactive and organized Project Manager to lead projects from start to finish-working with engineering, purchasing, quality, production, and shipping teams. Your goal is to ensure projects are delivered on time, on budget, and at the highest quality while keeping customers informed every step of the way.
What You'll Do
Manage the full project lifecycle-from planning and scheduling to execution and delivery.
Work closely with engineering, purchasing, quality, and production teams to keep projects on track.
Lead key meetings such as kickoff sessions, handovers, and project updates.
Serve as the main point of contact for customers, sharing updates and handling questions or change requests.
Create and maintain project schedules, cost reports, risk logs, and open issue lists.
Report project progress to management using established tools and templates.
Keep all project documents organized, accurate, and secure.
Support customers with technical questions or on-site visits when needed.
Manage project changes and ensure all departments understand the updates.
Handle multiple projects at once while meeting tight deadlines.
Make sure materials are ordered on time to keep production moving smoothly.
What You Bring
A degree in Engineering or Business, with 3-5 years of project or planning experience in manufacturing.
PMP certification is an asset but not required.
Strong skills in teamwork, problem-solving, organization, and decision-making.
Proficiency with Microsoft Office (Excel, Word, Project) and experience with ERP systems.
A self-motivated, organized leader with great communication skills.
Valid driver's license and willingness to travel in North America (and occasionally abroad).
Client Service Manager
Plant manager job in Charlotte, NC
Why Join Howden US?
At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.
We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
What is the role?
The Client Service Manager is responsible for leading, developing, and overseeing the Client Service team to ensure exceptional delivery across the end-to-end client lifecycle-from onboarding to renewal to ongoing service. This role acts as a critical operational leader, ensuring that processes are efficient, documentation is accurate, service levels are met, and the team is equipped to support Account Executives and Account Representatives effectively.
You will set the standard for service excellence by coaching team members, optimizing workflows, removing operational bottlenecks, and ensuring consistent, high-quality execution that enhances client satisfaction and retention.
What will you be doing?
Team Leadership & Development
Manage, coach, and develop Client Service Representatives to ensure strong performance, engagement, and growth.
Conduct regular quality checks on client deliverables; provide feedback and training where needed.
Oversee workload distribution to balance capacity, manage deadlines, and ensure operational efficiency.
Client Service Oversight
Ensure timely and accurate execution of onboarding, renewals, certificates, endorsements, and documentation across the team.
Serve as an escalation point for complex client or carrier issues, providing guidance and resolution support.
Monitor compliance with internal controls, regulatory requirements, and documentation standards across accounts.
Process Management
Standardize and enhance processes for client service support across the client lifecycle.
Partner with Practice Groups, Operations, and Accounting to streamline workflows and eliminate friction points.
Use performance metrics and reporting to identify improvement opportunities and drive consistency across the team.
Cross-Functional Collaboration
Work closely with Account Executives and Account Representatives to understand client needs and align service priorities.
Coordinate with carriers to support escalations, program changes, and complex servicing requirements.
Collaborate with internal teams to ensure smooth execution across the client lifecycle.
Key Skills & Competencies
Leadership & Coaching: Ability to guide, develop, and motivate a service team while maintaining high performance standards.
Operational Excellence: Skilled at building efficient processes, managing workflows, and ensuring quality control.
Client Service Mindset: Strong commitment to delivering responsive, accurate, and value-added service.
Communication: Clear and confident communicator across various stakeholders.
Problem-Solving: Ability to troubleshoot issues proactively and navigate complex client or carrier situations.
Technical Proficiency: Comfortable in insurance agency management systems (Epic, AMS360, etc.) and Microsoft Office tools.
Qualifications
Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience
5+ years of experience in insurance client service or operations
2+ years in a people leader role & strong stakeholder management skills
Strong understanding of insurance policy documentation, billing workflows, certificates of insurance, and renewal processes
Strong organizational and communication skills with a client-service orientation.
Demonstrated ability to manage teams, drive process consistency, and uphold high service standards
Solution minded with Root Cause Analysis problem solving capabilities
Experience with process transformation via automation and/or AI is a plus
What do we offer in return? A career that you define.
Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other, in the small everyday moments and the bigger challenges
We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.
Field Operations Regional Manager - Southeast Territory
Plant manager job in Charlotte, NC
Field Operations Regional Manager - Southeastern Territory
Territory: TN, KY, NC, SC, GA, AL, MS, FL
Employment Type: Full time
Compensation: 125,000-140,000/yr. base salary
Travel: Up to 75% travel, most travel is within home territory, however occasional travel is required outside of home territory including to company HQ.
Manages Others: Yes position includes 8-10 reports based on territory
Education: Two-year technical degree in Automation Maintenance, Electrical Technology, Mechanical Technology, is preferred, HSD/GED is required.
Experience: Minimum five years working with material handling systems such as conveyors, hoists, cranes, palletizers, robotics, or related automated equipment. Minimum five years working with material handling systems such as conveyors, hoists, cranes, palletizers, robotics, or related automated equipment. At least 2 years leading related technical teams.
About This Opportunity:
Reporting to the Director of Field Operations, this role is the operational backbone of your assigned territory. As a Regional Field Service Manager, you're not just running a team - you're shaping the customer experience, developing our technicians, and stepping in hands-on when the job demands it. Think 70 percent leadership, 30 percent boots-on-the-ground technical support.
This role must be based within the region you lead. You'll serve as the primary point of accountability for service execution, technician performance, safety culture, and customer satisfaction across your territory.
You'll directly manage the Field Operations Technicians assigned to your region, working cross-functionally with Field Operations leadership, Strategic Accounts, and National Accounts to keep a pulse on upcoming work, in-progress projects, customer escalations, and new service opportunities. You'll also collaborate closely with other Regional Managers to share resources and ensure optimal utilization across the network.
Your focus areas include:
Leading the operational execution of field service within your region
Building and sustaining a world-class customer experience
Coaching and developing technicians, including identifying training needs
Providing hands-on technical leadership at key customer sites
Driving a culture of safety and accountability across your team
What You'll Do:
Leadership & Team Management
Lead day-to-day field operations within your assigned territory, ensuring high-quality and timely service execution.
Coach, mentor, and support the development of Field Operations Technicians, including performance management, skills development, and readiness for complex customer work.
Partner with HR and the Training team to continuously strengthen technician onboarding, upskilling, and curriculum effectiveness.
Participate in interviewing and selecting candidates for open technician roles to ensure high-quality hiring decisions.
Manage timecards, PTO approvals, and scheduling to maintain continuous customer coverage and team utilization goals.
Technical Leadership
Serve as the technical escalation point for your region, providing hands-on troubleshooting, diagnostics, and support when needed.
Assist new or developing technicians at customer sites to build confidence, accelerate readiness, and reinforce best practices.
Ensure technicians have the tools, resources, and training needed to execute work safely and effectively.
Customer Experience & Territory Management
Maintain visibility into all active service activities within your territory, especially down-equipment situations, ensuring rapid response and proactive communication.
Act as a primary liaison for customer meetings, escalations, site visits, inspections, and service reviews.
Support administrative staff by providing accurate details needed for quotes related to training, repairs, inspections, and PM services.
Collaborate with other Regional Field Managers to share technicians and resources across territories as workload and customer needs shift.
Safety Leadership
Drive a safety-first culture by leading safety meetings, delivering toolbox talks, and submitting weekly Safety Observation Reports (SORs).
Ensure all technicians remain compliant with customer-specific safety requirements and internal safety protocols.
Operational Excellence
Maintain team utilization above 85 percent while balancing customer expectations and technician workload.
Monitor field performance metrics, customer feedback, and service trends to identify improvement opportunities.
Ensure accurate documentation, reporting, and communication across all service activities.
What You Bring:
REQUIREMENTS
Minimum five years of related industrial field service experience required (electro-mechanical troubleshooting and repair, electrical system troubleshooting and repair, automation troubleshooting and repair).
Two-year technical degree in Automation Maintenance, Electrical Technology, Mechanical Technology, is preferred, HSD/GED is required.
At least 2 years leading related technical teams
Strong background training or developing technical employees, including leading complex or multi-system projects.
Minimum five years working with material handling systems such as conveyors, hoists, cranes, palletizers, robotics, or related automated equipment.
Field based experience is strongly encouraged
SKILLS & CHARACTERISTICS
Strong understanding of field service operations, customer requirements, and technician development needs.
Proficiency in Microsoft Office and experience using ERP systems and standard reporting tools.
Deep technical knowledge of material handling equipment, preventive maintenance, OSHA requirements, and troubleshooting best practices.
Able to read and interpret schematics, drawings, specs, and work instructions.
Excellent communication skills with ability to support, challenge, and coach diverse teams.
Strong analytical, decision-making, conflict-resolution, and problem-solving skills.
Highly organized with the ability to manage multiple priorities in a fast-moving field environment.
Detail oriented and committed to maintaining accurate documentation and training records.
In compliance with pay transparency requirements, the wage range for this role is
$125,000.00 - $140,000.00/yr.
This rate range provided is a national range, compensation will be based on location and skill set. When extending an offer, Adaptec Solutions considers factors including but not limited to experience and geographic location. Adaptec Solutions also offers a variety of benefits including generous paid time off (PTO), 11 paid company holidays including your birthday, generous health plans, dental and vision insurance, HSA/FSA accounts, generous 401(k) match and immediate vesting, short-term/long term disability coverage and basic life/AD&D insurance and education assistance.
Adaptec Solutions, LLC is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Restaurant General Manager
Plant manager job in Clover, SC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Division Manager/Principal Geotechnical Engineer
Plant manager job in Charlotte, NC
We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Charlotte, North Carolina as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success.
Key Responsibilities:
Oversee division operations, budgets, and workload planning.
Serve as Principal-in-Charge on major projects, providing technical oversight and quality review.
Mentor and guide project managers and technical staff.
Manage client relationships, contracts, and project deliverables.
Track KPIs, financial performance, and implement corrective actions as needed.
Support business development and strategic growth initiatives.
Qualifications:
B.S. or M.S. in Civil or Geotechnical Engineering.
10+ years of experience managing engineering projects and teams.
Licensed Professional Engineer (PE) required.
Strong leadership, communication, and organizational skills.
Proficiency in geotechnical design software.
Ability to visit field sites as needed; valid driver's license required.
Production Manager
Plant manager job in Lincolnton, NC
A global nonwoven textiles manufacturer is seeking a Production Manager in the Lincoln County, North Carolina area.
Responsibilities:
Develop and refine operational policies, systems, and best practices
Oversee daily operations and lead the operations team
Ensure compliance with regulatory and organizational standards
Monitor staff performance and provide coaching and training
Manage budgeting, forecasting, and resource allocation
Optimize workflows for efficiency and productivity
Manage staffing, recruitment, and training
Candidates Must Have:
3+ years in a production supervisory role
Experience in textile manufacturing is strongly preferred
Knowledge of OSHA requirements
Bachelor's degree is preferred
Senior Operations Manager
Plant manager job in Indian Trail, NC
Compensation: $150,000 annually + Annual Bonus
Employment Type: Full-Time, Direct Hire
We are partnering with a growing organization in Indian Trail, NC, to recruit a highly motivated and hands-on Senior Operations Manager. This individual will play a critical leadership role in driving strategic growth, overseeing day-to-day operations, and expanding the company's service capabilities. The ideal candidate will work closely with executive leadership to shape and execute operational strategies, manage projects, foster a strong internal culture, and support business development and potential M&A activities.
Key Responsibilities
1. Strategic Planning & Execution
Collaborate with senior leadership to develop operational strategies aligned with long-term growth goals.
Evaluate workforce, equipment, and operational capacity to determine areas for expansion (e.g., storm drainage, pipe crews).
2. Hands-On Operational Leadership
Work directly with field managers and crews to ensure that strategic goals translate into effective daily operations.
Provide immediate solutions to operational challenges such as material delays, vendor issues, or scheduling conflicts.
Build and maintain strong relationships with project teams, suppliers, and customers to ensure timely, high-quality execution.
3. Project Management
Develop a deep understanding of construction processes, scopes of work, and standard operating procedures.
Oversee and resolve critical issues such as supply chain disruptions or technical challenges to keep projects on schedule and on budget.
Evaluate and refine project management tools and workflows to improve efficiency and profitability.
4. Mergers & Acquisitions
Identify potential acquisition targets aligned with strategic growth plans.
Lead operational integration for acquired companies, focusing on employee retention, system alignment, and implementation of unified processes.
Work closely with newly acquired teams to ensure morale, productivity, and cultural alignment.
Qualifications
7+ years of experience in operations management, preferably within construction or a related industry.
Proven ability to lead large teams and scale operational capacity.
Strong project management skills with the ability to resolve complex logistical and operational challenges.
Excellent communication, leadership, and strategic-planning capabilities.
Experience in M&A integration, business development, or revenue-growth initiatives is highly desirable.
Compensation & Benefits
Bonus Structure
Target Bonus: $75,000 per year
Bonus payouts are based on individual performance, company growth, and the achievement of strategic milestones.
Company Vehicle Allowance
vehicle allowance.
Alternatively, the use of a company-owned vehicle
Benefits & Paid Time Off
Benefits Package: Health, life, and dental insurance.
Paid Time Off: 3 weeks of PTO per calendar year.
The company observes standard public holidays, along with any additional holidays outlined in company policy.
General Manager - Charlotte
Plant manager job in Charlotte, NC
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
Drive profitable sales through forecasting and scheduling
Manages store budget for daily operations in support of the P&L
Builds highly productive teams through sourcing, selecting and developing people
Accountable for team performance through coaching and feedback.
Teaches and trains to build capabilities.
Leads the implementation and execution of all Standard Operating Procedures and initiatives
Creates an inclusive environment
Implements action plans to maximize efficiencies and productivity
Performs Service Leader duties
Represents the brand and understands the competitors
Promotes community involvement
Leverages OMNI to deliver a frictionless customer experience
Ensures all compliance standards are met
Who You Are
3-5 years of retail experience leading others
College degree or equivalent experience preferred
Demonstrated ability to deliver results
Ability to effectively communicate with customers and employees
College degree preferred
Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
Ability to travel as required
Business Acumen skills
Established time management skills
Strong planning and prioritization skills
Benefits at Old Navy
Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
*For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Quality Processes and Methods Manager
Plant manager job in Charlotte, NC
Lane Construction is one of America's leading construction companies, specializing in large, complex civil infrastructure. For 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Lane specializes in mobility, tunneling, and water resources to address sustainable development and climate change adaptation challenges.
Responsibilities
Develops and deploys Lane's Quality Control Model, ensuring consistency across projects and alignment with corporate standards.
Collaborates with project teams to align execution methods, documentation, and inspection practices with Lane's corporate QMS procedures.
Develops and maintains standard Inspection and Test Plans (ITPs), checklists, and process workflows for common construction activities.
Leads the digitalization of quality workflows, including NCR tracking, inspection reporting, and performance dashboards.
Coordinates with IT and QHSE Systems teams to enhance data integration and reporting capabilities within digital platforms.
Conducts periodic reviews and process audits to evaluate QMS implementation effectiveness and identifies improvement opportunities.
Develops and delivers training and guidance materials to project teams on quality processes, documentation standards, and tools.
Serves as a key liaison between project quality personnel and corporate leadership, facilitating knowledge sharing and best practice dissemination.
Supervises Quality Engineers responsible for QMS deployment, system support, and process improvement initiatives.
Supports proposal and preconstruction efforts by advising on project-specific quality control approaches and resource needs.
Supports continuous improvement through root cause analysis and the standardization of corrective and preventive actions.
Maintains libraries of standardized forms, workflows, and training materials to ensure efficient access and consistent use across projects.
Travels as needed to project sites.
Performs other duties as assigned.
Requirements
Bachelor's Degree
8 years of progressive experience in construction quality management, process improvement, or QMS implementation.
Experience leading or implementing digital quality management tools.
Requirements
Lane Construction offers a comprehensive benefits package with an excellent opportunity to grow and be part of one of the most respected names in the construction industry. Lane is an Equal Opportunity Employer.
Operations Manager
Plant manager job in Charlotte, NC
About the Role
The Operations Manager is responsible for building and running the operational engine that supports profitable, scalable growth. This role oversees all production functions across Install, Maintenance, and Gardening-ensuring jobs run efficiently, teams are supported, customers are satisfied, and financial targets are achieved.
About Crown Town Landscapes:
We're a high growth landscape company here in Charlotte - dedicated to creating and maintaining stunning outdoor spaces. Our team offers concierge support, ensuring a smooth, enjoyable experience to create the yard of a client's dreams. From design and installation to maintenance.
This role exists to:
Deliver consistent operational excellence
Protect and grow gross margin
Optimize labor and equipment utilization
Build systems and processes that scale the company from ~$3M → $10M+
Free the President to focus on sales leadership, finance, and long-term strategy
Responsibilities
Leadership & Team Management
Lead and develop the Install, Maintenance, and Gardening production teams
Provide coaching, accountability, and performance management for department leads
Run weekly production meetings with clear agendas and accountability
Oversee hiring, onboarding, and training for operations roles
Build a culture of professionalism, communication, efficiency, and safety
Support crew lead development and succession planning
Install Department Oversight (Acting Install PM for the first 6-18 months)
Build weekly and daily install schedules for crews and subcontractors
Ensure all jobs are fully staged-materials ordered, delivered, checked, and ready
Coordinate with designers and sales on job readiness, change orders, and timelines
Manage job budgets, labor tracking, and material accuracy
Oversee workflow, site readiness, safety, and quality control
Adjust schedules daily based on job progress and constraints
Manage subcontractor coordination, vetting, onboarding, and compliance
Maintenance Department Oversight (High-Level)
Build annual, seasonal, and weekly route structures
Implement labor efficiency targets and track performance
Support the Maintenance PM in field execution, training, and crew development
Ensure maintenance teams follow systems for job readiness, QC, and communication
Oversee enhancement workflow alongside the Customer Success Manager
Ensure fleet, tools, and materials are organized and functional
Gardening Department Oversight
Ensure garden crew schedules align with client expectations and revenue targets
Work with the Design Support Specialist on plant procurement, recurring schedules, and job quality
Support seasonal updates, annual installs, and specialty projects
Build systems for plant health tracking, communication, and efficiency
Scheduling & Resource Allocation
Own the global production schedule across Install, Maintenance, and Gardening
Ensure labor, equipment, materials, and subcontractors are allocated efficiently
Maintain 4-6 week install backlog visibility and update Sales weekly
Work with designers and sales team to lock in start dates based on capacity
Adjust proactively based on weather, staffing, and supply chain constraints
Procurement, Inventory, and Vendor Management
Oversee procurement for Install, Maintenance, and Gardening
Ensure accurate POs, early ordering, and proper staging
Maintain strong vendor and nursery relationships
Oversee inventory management of mulch, soil, stone, plant material, etc.
Ensure fleet, trailers, tools, and equipment are maintained and operational
Implement systems to reduce material errors, delays, and misorders
Budgeting, Job Costing, and Financial Accountability
Track job budgets, labor performance, and gross margin targets
Review job costing with Install PM and Maintenance PM weekly
Identify and correct issues causing margin slippage
Ensure accurate time tracking and labor coding across departments
Maintain operational profitability in partnership with the President
Systems, Processes, and Scaling Infrastructure
Build SOPs for all production workflows (install, gardening, maintenance, procurement, staging, scheduling, communication)
Implement consistent execution standards across departments
Create or refine production scorecards for measurement and accountability
Develop training programs for crew leads and technicians
Identify bottlenecks and implement high-ROI operational improvements
Build repeatable systems that support growth to $5M → $8M → $10M+
Customer Experience & Communication
Ensure smooth handoff between sales/design and operations
Support team in resolving site issues, scheduling problems, and client concerns
Implement communication standards for production teams
Minimize callbacks through strong quality control and training
Safety & Compliance
Implement and enforce all jobsite safety protocols
Ensure equipment checks, PPE compliance, and crew training
Maintain documentation for incidents and corrective measures
Promote a culture of safety and professionalism across teams
Qualifications
3-4 years minimum experience
Bachelor's degree preferred
Preferred Skills
Experience in Hardscapes
Field Operations Manager, Concrete
Plant manager job in Charlotte, NC
NexGen is seeking an experienced Field Operations Manager to oversee all concrete field operations Nationwide. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish.
Why Gray?
Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage , Manufacturing , Automotive , Distribution , Mission Critical , and Commercial .
Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.
This pivotal role entails direct supervision over our General Superintendents across various domains, including Place and Finish, Field Engineering, and Project Execution sectors.
Qualifications
Bachelor's degree in construction science, construction management, engineering, or related field from an accredited college or university and 6 years of experience, or 10 years of construction related experience and/or training; or equivalent combination of education and experience.
Concrete self-perform experience is required.
Proficient in Microsoft programs, including Outlook, Excel, Word, Project, and PowerPoint.
Willingness to travel up to 80% of the time.
Exceptional organizational and communication skills.
Oversee all field operations nationwide, ensuring projects are executed per the devised plans.
Directly supervise General Superintendents in Place & Finish, Field Engineering, and Project domains.
Develop comprehensive project plans and ensure meticulous execution by the field team.
Source, direct, and align manpower resources to meet project execution goals.
Maintain robust customer relationships, staying engaged with the customer throughout the project lifecycle.
Communicate effectively with customer management to resolve any conflicts or issues arising during various project phases.
Validate project status and provide recommendations to ensure execution goals are met.
Visa Sponsorship: This role is not eligible for visa sponsorship.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member may be required to stand, walk, sit, use hands and arms, reach, and talk or hear.
Supervisory Responsibilities
This position has supervisory responsibilities over field and general superintendents.
EEO Disclaimer
Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
#NexGen
Store Manager
Plant manager job in Charlotte, NC
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
HVAC Service Manager
Plant manager job in Charlotte, NC
The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC.
We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.
Key Responsibilities
• Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines
• Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements
• Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion
• Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities
• Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns
• Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites
Qualifications
• Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenance
• Strong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflows
• Excellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectives
• Proficiency in service and construction project management software and tools
• Bachelor's degree in Mechanical Engineering, Construction Management, or a related field is preferred
Benefits
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance (free plan for one individual employee)
• Life insurance: $20,000 benefit after 6 months
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance
Schedule
• 10 hour shift
Supplemental Pay Types
• Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency
Commercial Construction Services Manager
Plant manager job in Matthews, NC
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
Store Manager | Charlotte, NC
Plant manager job in Charlotte, NC
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Charlotte Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
Plant Manager
Plant manager job in Conover, NC
The Opportunity: The Plant Manager will provide oversight and leadership in the Operations area by ensuring the timely production of quality products that meet or exceed customer expectations while adhering to all safety and quality requirements. The PM will proactively manage facility metrics that impact cost (e.g., downtime, make-readies, run speed and waste), ensure compliance with all company policies and procedures, and ensure compliance to all S.O.P.s and work instructions. The Plant Manager will foster a team atmosphere, provide vision, and demonstrate support of the company\u2019s core processes.
How you will impact Smurfit Westrock:
* Facilitate production for the site based on the production schedules.
* Develop and manage manufacturing capacity for all areas to ensure that products meet the requirements.
* Ensure that appropriate sequencing and staffing exist to fulfill the production schedule.
* Continuously monitor the maintenance status and production rates of all equipment to achieve an uninterrupted production flow and daily output expectations.
* Ensure that Preventative Maintenance Programs are in place and maintained in order maximize asset utilization and long-term return on investment.
* Ensure that schedule attainment is met, and that product is completed within the established lead-times in an effort to support on-time shipping requirements and working capital initiatives.
* Establish a safe work environment through the implementation of pro-active housekeeping and safety practices, as well as actively participating on the Safety Committee.
* Strictly enforce all safety guidelines, thoroughly investigate all safety issues, and enact the necessary corrective actions.
* Responsible for enhancing/upgrading facility lay-out and appearance.
* Ensure that all regulatory permits concerning the use, storage and waste handling of materials are filed with the appropriate governmental agency (adhering to OSHA, EPA, ADA, and other regulatory agencies).
* Provide support to new product development projects to ensure requirements for quality and cost-effective manufacturing are inherent in the design.
* Ensure that all new product notices, part change notices, and equipment change notices follow first production approval procedures.
* Drive PEX to plan, implement, and measure continuous quality improvements with a particular emphasis on building quality into both product and business processes.
* Adhere manufacturing operations to the standards, procedures, and work instructions outlined in the WestRock quality system.
* Effectively carry out all managerial role responsibilities including requirements pertaining to performance management, employee development, interdepartmental cooperation, and facilitation of work teams.
* Build a capable and effective team by following the WestRock values and behaviors.
* Use tools such as the performance reviews, one-one-one coaching meetings and development plans to increase the effectiveness of direct reports and operators.
* Create and implement training programs to increase the knowledge and skills of the team.
* Utilize best practices and metrics to measure performance.
* Provide a positive leadership example.
* Create and manage all appropriate expense budgets to achieve positive variances and continuous improvements.
* Develop and execute capital requirements related to facility and production operations.
* Maintain the forecast process related to manufacturing operations in addition to variance management.
What you need to succeed:
* Bachelor\u2019s degree in related field or equivalent related work experience required; Master\u2019s degree preferred
* 5-7 years of manufacturing management experience.
* Minimum of 10 years of manufacturing experience, preferably with at least 5 years in the printing industry.
* Strong math and measurement skills to understand, track, analyze, and report on operating metrics.
* Excellent time management skills with proven ability to meet deadlines.
* Proficient with MS Office and related software.
* Ability to perform well in a high-paced and, at times, stressful environment.
* Effective written and verbal communication skills.
* Proven record of fostering teamwork and establishing effective safety programs.
* Must be able to perform all essential functions of this job with or without reasonable accommodation.
What we offer:
* Corporate culture based on integrity, respect, accountability, and excellence.
* Comprehensive training with numerous learning and development opportunities.
* An attractive salary reflecting skills, competencies, and potential.
* A generous benefits package starting on your first day of employment, including medical, dental, vision, disability, life insurance, 401k match, paid time off
* A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Plant Manager
Plant manager job in Charlotte, NC
Job Description
Quality Packaging (Qual Pac) is looking for individuals who have a strong professional ethic, are passionate about innovating for positive change, and are collaborative team players. We have been in business for over 50 years. Our success is due to a culture created by our founder that embodies these principles: Our employees are our most important asset, we stand by our word, and our customer's needs are our number one priority.
If you are looking for a career where you make a difference with over 1,000 team players, please read on.
Plant Manager
Pay: $130,000/year + 30% bonus potential
Overview
The Plant Manager is overall responsible for the daily operation of the facility to include; Safety, Quality and Production. This position reports to the General Manager. The Facility Manager has up to five direct reports to manage a workforce of about 300 employees in a 175k sq. ft. repackaging operation. The manager is responsible for maintaining positive customer relations with a single customer, conducting business as outlined by the General Manager and company policy. The Plant Manager is responsible for maintaining safety standards, quality assurance, food safety standards and achieving production goals. The Plant Manager is the driving force behind the continuous improvement programs and builds a culture of actively engaged associates.
Responsibilities
Safety, Quality and Production - In that order.
Overall responsible for the Safety and Quality Programs.
Continuous Improvement champion.
Oversee and provide direction for demand planning, scheduling and inventory control.
Warehouse Management System (WMS) to maintain 100% inventory control, Quality Management, Maintenance Management.
Hire, supervise, and review management performance to meet facility goals.
Manage, lead a full-time and temporary workforce.
Act as point of contact to a single customer. Communicate Quality and Production performance to single customer.
Ensure facility is operating within budget and manage all assets to maximize profits.
Develop and implement temporary staffing guidelines to control manpower costs.
Communicate and implement company policy.
Conduct reviews and coach associates for professional development and growth.
Qualifications
7 -10 years experience in a manufacturing environment working in a management role.
Working knowledge of demand planning, forecasting and scheduling.
Working knowledge and experience with Safety Programs (OSHA, Workman's Comp).
Working knowledge and experience with Quality Assurance Management (RCAs, Corrective/Preventative Measures, ISO, AIB, SQF).
Working knowledge or certification in Continuous Improvement Methodologies (Lean, Six Sigma)
Experience communicating Quality and Production performance to customers.
Experience working with a temporary workforce.
Excellent written and oral communication skills.
Computer literacy for usage of WMS, e-mail, MS Office applications, intranet, and file management and integration.
Bilingual - English/Spanish a plus
Able to work flexible hours, minimal travel
About Pro Pac and Qual Pac
Founded in 1971, Professional Packaging Systems (Pro Pac) brings deep knowledge and expertise to provide the best packaging solutions for our customers. We serve every industry, including e-commerce, retail and wholesale food, snack, beverage, specialty manufacturing, fresh produce, hobby and craft, automotive, electronics, pet, cosmetic industries, and many more.
We are headquartered in Grand Prairie, Texas, with regional sales branches in El Paso, and Brownsville, TX; and additional contract packaging / fulfillment operations in Brookshire, TX; Charlotte, NC; and Olathe, KS.
Come join a growing group of honest, knowledgeable, and skilled professionals who are dedicated to offering superior products and services to those we serve!
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