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Customer Service Manager, Airport Workforce Management
American Airlines Group, Inc. 4.5
Plant manager job in New York, NY
Customer Service Manager, Service Manager, Customer Service, Management, Workforce, Manager, Retail, Airline
$56k-82k yearly est. 2d ago
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Director, Bullish Exchange US Operations
Bullish
Plant manager job in New York, NY
Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange - a regulated and institutionally focused digital assets spot and derivatives exchange, integrating a high-performance central limit order book matching engine with automated market making to provide deep and predictable liquidity. Bullish Exchange is regulated in Germany, Hong Kong, and Gibraltar. CoinDesk Indices - a collection of tradable proprietary and single-asset benchmarks and indices that track the performance of digital assets for global institutions in the digital assets and traditional finance industries. CoinDesk Data - a broad suite of digital assets market data and analytics, providing real-time insights into prices, trends, and market dynamics. CoinDesk Insights - a digital asset media and events provider and operator of Coindesk.com, a digital media platform that covers news and insights about digital assets, the underlying markets, policy, and blockchain technology.
Reports to:
Head of Operational Change & Continuity
Position Overview
We're looking for a Director of Operations to join our team and drive the future of digital asset trading. This is a senior leadership role where you'll be at the forefront of our U.S. operations, ensuring the seamless and secure functioning of our NYSE-listed exchange. In this role, you'll have direct oversight of the entire trading and client lifecycle, from onboarding to trade settlement. You'll lead our operational functions, ensuring we maintain the highest standards of governance and excellence.
The ideal candidate is a strategic leader with deep technical expertise in electronic trading and market infrastructure. You'll have a proven track record of managing complex trading operations and a strong understanding of the U.S. regulatory landscape. If you're ready to take on a key leadership position at the intersection of capital markets and cutting-edge financial technology, we want to hear from you!
Responsibilities:
Trading & Exchange Operations:Lead day-to-day operations of our cryptocurrency exchange. This includes ensuring the integrity of the entire trading lifecycle, from order routing and matching to settlement, reconciliation and regulatory reporting. You will be responsible for exchange platform configuration, technology change management, order latency monitoring, and providing operational support for trading clients.
Stakeholder Collaboration:Work closely with front-office teams (Trading, Sales), institutional clients and technology teams (Product, Engineering) to launch new products and ensure the seamless operation of the trading platform. Collaborate with Finance, Legal and Compliance on regulatory matters.
Process Optimization & Automation:Drive the continuous improvement and automation of client workflows and operational processes to enhance platform efficiency, reduce risk, and scale our capabilities.
Governance & Risk Management:Develop and enforce operational procedures and reporting to comply with SEC, FinCEN, DFS, and other US regulations. Understand key regulatory requirements regarding trading operations (i.e. kill switch, self-crossing prevention, pre-trading checks, cyber-security, resiliency)
Team Leadership: Lead and mentor a high-performing team of technology and operations specialists, fostering a culture of technical excellence, accountability, and continuous improvement.
Operational Oversight:Provide advisory, support and oversight to the teams managing customer onboarding (KYC/AML) and digital asset custody, ensuring operational efficiency in providing end to end customer support.
Regulatory Representation and Liaison: Serve as the primary local regulated individual for operations and technology in the US, acting as a key liaison with US regulatory bodies (e.g., SEC, FinCEN, DFS ) to support examinations, provide operational insights, and ensure full compliance.
Experience & Qualifications:
Bachelor's degree in Finance, Business, Technology or a related field.
10+ years of experience in a trading operations, or trade support management role within digital assets, FinTech, or electronic trading.
Deep knowledge of the cryptocurrency industry, market structure, and associated operational challenges.
Proven track record of managing shared operations in a regulated financial environment and interacting directly with regulators (e.g., SEC, CFTC, DFS, FinCEN).
Technical proficiency and understanding of electronic trading systems, FIX protocol, APIs, and market data infrastructure is strongly preferred.
Familiarity with digital asset custody solutions, KYC/AML and cyber-security best practices.
Excellent leadership, communication, and problem-solving skills.
Ability to thrive in a fast-paced, dynamic environment.
Bullish US LLC & CoinDesk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $200,000 - $270,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job related knowledge, skills and commensurate experience.
Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.
$200k-270k yearly 2d ago
Production Manager, Brooklyn Media
AEG 4.6
Plant manager job in New York, NY
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Brooklyn Sports & Entertainment (BSE) creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, BSE operates at the intersection of live entertainment, premium hospitality, and community engagement. As it expands its existing portfolio, BSE now includes a media portfolio including Type.Set.Brooklyn and BK Mag, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties. Whether on the court, on stage, or in the workplace, BSE is driven by a pursuit of excellence-constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care. We are guided by our core values:
Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.
SUMMARY We are assembling a team of agile, culturally fluent, entrepreneurial-minded talent who will craft the vision strategy and tactics to bring this initiative to life. We believe that our team should mirror the diversity of the Brooklyn communities that have shaped culture so we can create content that authentically reflects and resonates beyond the borough's borders. The Production Manager will handle the production process for all content across Brooklyn Media's two properties. Brooklyn Media's brands include Type.Set.Brooklyn and BKMAG. WHAT YOU WILL DO
Oversee the entire production process for editorial, social, and long-form video content.
Develop and manage production schedules, call sheets, and timelines.
Coordinate with internal teams, freelancers, and external vendors.
Secure locations, permits, and insurance as needed.
Manage production logistics including equipment rentals, crew bookings, and travel arrangements.
Create and track production budgets for multiple concurrent projects.
Negotiate vendor and freelancer rates.
Ensure cost-effective production without compromising quality.
Supervise and support producers, coordinators, editors, and production assistants.
Facilitate clear communication between creative, production, and post-production teams.
WHAT YOU WILL BRING
Bachelor's degree in film, Media Production, Communications, or related field (or equivalent experience).
5+ years of experience in video or film production management.
Strong understanding of pre-production, production, and post-production workflows.
Proficiency with production tools (Movie Magic).
Excellent budgeting, scheduling, and problem-solving skills.
Strong leadership and communication abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
WHO YOU ARE
Experienced in television production and/or digital media
Familiar with union and non-union production processes.
Understanding of logistical planning on and off site.
TRAVEL REQUIREMENTS
May be required to travel on occasions; trips may require air travel and/or overnight stay for one or more nights.
COMPENSATION $80,000 - $120,000 base salary Full-time employees are eligible for a robust slate of total rewards, including:
Bonus eligibility
Medical, dental, and vision coverage; HSA and FSA eligibility
401k Employer Match at 4%
Competitive PTO policy & Company Holidays
Parental leave policy eligible after 6 months of service
Access to events at Barclays Center, subject to ticket availability
Free lunch onsite Monday - Thursday; onsite barista bar
And more!
WORK ENVIRONMENT Works primarily in an office environment and on video shoots. Weekends required on occasion. We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.
$80k-120k yearly 2d ago
Director of Real Estate & Workplace Operations
Atlantic Group 4.3
Plant manager job in New York, NY
Type: Perm (Contingency)
Job #45526
Salary: $160,000
Job Overview - Director of Real Estate & Workplace Operations: Compensation: $160,000 - $190,000/year + bonus
Schedule: Monday to Friday (Hybrid)
Atlantic Group is hiring a Director of Real Estate & Workplace Operations in New York, NY (Hybrid) to lead real estate strategy, facilities management, and workplace experience across our client's national office portfolio. In this leadership role, you'll oversee lease negotiations, construction projects, and vendor partnerships while collaborating with engineering, technology, and administrative teams to deliver scalable, efficient workplace solutions.
Responsibilities as the Director of Real Estate & Workplace Operations:
Real Estate & Leasing Oversight: Manage acquisitions, dispositions, lease agreements, and relationships with landlords, brokers, and external partners.
Workplace Strategy & Facilities: Develop workplace strategies that enhance employee experience while overseeing daily operations, maintenance, and vendor management.
Construction & Leadership: Lead construction and renovation projects from planning through execution, ensuring alignment with design and technology standards.
Technology Integration: Partner with Engineering to deploy AV, connectivity, desktop, and security infrastructure across office locations.
Budgeting & Reporting: Manage workplace budgets, track space utilization, and report key performance metrics to support strategic decisions.
Collaboration: Coordinate with internal stakeholders, architects, and contractors to drive projects forward and ensure goal alignment.
Qualifications for the Director of Real Estate & Workplace Operations:
Education: Bachelor's degree in Real Estate, Construction Management, Architecture, Facilities Management, or related field required (Master's preferred).
Experience: 8-15+ years in real estate, workplace operations, or facilities management, with 5+ years in leadership and proven experience in construction and leasing.
Technical Skills: Strong knowledge of project management, real estate metrics, space planning tools, construction timelines, and vendor negotiation.
Skills & Attributes: Strategic and results-driven leader with strong problem-solving, clear communication, and the ability to thrive in fast-paced, high-growth environments.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
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$160k-190k yearly 2d ago
Senior Manager, Creative Production
Brooklinen 3.6
Plant manager job in New York, NY
In this role, youll: Manage the end-to-end production on photo and video shoots, including e-commerce (PDP), lifestyle and larger-scale marketing campaigns Manage the end to end production calendar; build out timelines and stay on top of each stage Production, Manager, Creative, Senior, Producer, Support, Technology, Retail
A systematic fund manager is seeking a Legal Operations Manager in Stamford, CT to oversee legal processes and support regulatory compliance. This role involves managing contract lifecycles, optimizing workflows, and coordinating with business teams. Candidates should have 3-10 years of relevant experience, preferably with strong skills in contract management and legal operations. This position offers competitive salary and comprehensive benefits.
#J-18808-Ljbffr
$119k-161k yearly est. 2d ago
Production Manager, Brooklyn Media
BSE Global
Plant manager job in New York, NY
Brooklyn Sports & Entertainment creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality, The Brooklyn Way. As the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement.
As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes a media portfolio including Type.Set.Brooklyn and BK Mag, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties.
Whether on the court, on stage, or in the workplace, Brooklyn Sports & Entertainment is driven by a pursuit of excellence-constantly evolving, innovating, and pushing boundaries to elevate its business and expand its fan base. The company is deeply committed to fostering a culture of belonging and inclusion, both internally and across its communities, ensuring that every interaction reflects its values of growth mindset, integrity, accountability and care.
We are guided by our core values:
Integrity: Be intellectually honest at all times. Demonstrate the highest professional and ethical standards.
Care: Care for everything and everyone around us. Practice empathy, respect, and inclusion to promote an environment of excellence and success.
Growth Mindset: Develop ourselves and those around us. Experiment, learn, and improve from everything we do.
Accountability: Deliver on our word, take responsibility for our actions, and work in the interest of our team.
SUMMARY
We are assembling a team of agile, culturally fluent, entrepreneurial-minded talent who will craft the vision strategy and tactics to bring this initiative to life. We believe that our team should mirror the diversity of the Brooklyn communities that have shaped culture so we can create content that authentically reflects and resonates beyond the borough's borders. The Production Manager will handle the production process for all content across Brooklyn Media's two properties.
Brooklyn Media's brands include Type.Set.Brooklyn and BKMAG.
WHAT YOU WILL DO
Oversee the entire production process for editorial, social, and long-form video content.
Develop and manage production schedules, call sheets, and timelines.
Coordinate with internal teams, freelancers, and external vendors.
Secure locations, permits, and insurance as needed.
Manage production logistics including equipment rentals, crew bookings, and travel arrangements.
Create and track production budgets for multiple concurrent projects.
Negotiate vendor and freelancer rates.
Ensure cost-effective production without compromising quality.
Supervise and support producers, coordinators, editors, and production assistants.
Facilitate clear communication between creative, production, and post-production teams.
WHAT YOU WILL BRING
Bachelor's degree in film, Media Production, Communications, or related field (or equivalent experience).
5+ years of experience in video or film production management.
Strong understanding of pre-production, production, and post-production workflows.
Proficiency with production tools (Movie Magic).
Excellent budgeting, scheduling, and problem-solving skills.
Strong leadership and communication abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
WHO YOU ARE
Experienced in television production and/or digital media
Familiar with union and non-union production processes.
Understanding of logistical planning on and off site.
TRAVEL REQUIREMENTS
* May be required to travel on occasions; trips may require air travel and/or overnight stay for one or more nights.
COMPENSATION
$80,000 - $120,000 base salary
Full-time employees are eligible for a robust slate of total rewards, including:
Bonus eligibility
Medical, dental, and vision coverage; HSA and FSA eligibility
401k Employer Match at 4%
Competitive PTO policy & Company Holidays
Parental leave policy eligible after 6 months of service
Access to events at Barclays Center, subject to ticket availability
Free lunch onsite Monday - Thursday; onsite barista bar
And more!
WORK ENVIRONMENT
Works primarily in an office environment and on video shoots. Weekends required on occasion.
We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, creed, religion/creed, gender, gender identity, transgender status, pregnancy and lactation accommodations, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage, immigration, or citizenship status, veteran or military status, disability, genetic information, height and weight, arrest or conviction record, caregiver status, credit history, unemployment status, sexual and reproductive health decisions, salary history, status as a victim of domestic violence, stalking, and sex offenses, or any other characteristic prohibited by federal, state or local laws.
#LI-DNP
$80k-120k yearly 2d ago
Director, Detection Operations, Internal Fraud
American Express 4.8
Plant manager job in New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
Position Overview:
The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Detection, Reporting, and QA, Investigations and Technology teams, the Director ensures that internal fraud alerts are timely, accurate, and actionable, while minimizing false positives and operational noise.
Key Responsibilities:
Lead the fraud detection operations team, responsible for monitoring and triage of internal fraud alerts
Oversee daily workflows including alert intake, triage, escalation and case referral to investigation teams
Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems
Track and improve detection efficiency (hit rates, false positives, alert to case conversion)
Define and report on detection operations Key Performance Indicators (KPI)
Contribute to reporting on detection effectiveness and operational performance
Partner with investigations on case referrals and feedback loops to refine detection quality
Support audit and regulatory review of detection operations
Build and manage a team of fraud detection analysts and operations specialists
Drive a culture of operational discipline, continuous improvement and risk ownership
Desired Leadership Characteristics:
Calm and decisive under pressure.
Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues
Initiative and bias for action and for getting things done
Proven ability in extending and maintaining strong relationships in a complex multi-national corporation
Strong problem solver with the ability to use analytical methods to affect change
Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment
Minimum Qualifications:
10+ years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role
Deep understanding of fraud monitoring tools, insider threat detection and case management systems
Strong knowledge of internal fraud typologies and insider risk behaviors
Proven track record of managing global operations teams
Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
Experience with operational KPIs, back-office case and SLA management, and executive reporting
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
$123k-215.3k yearly 2d ago
Director of Operations, Middle Office
Acap 4.3
Plant manager job in New York, NY
JOB TITLE: Director of Operations, Middle Office EMPLOYER: A-CAP Management LLC DEPARTMENT: Asset Management REPORTS TO: Director of Investment Reporting ABOUT THE COMPANY The A-CAP (************* group consists of five life insurance/reinsurance companies/captives, an asset manager and various other non-insurance companies. The asset manager primarily invests in structured securities including CLOs, CMBS, ABS and collateralized lending, direct real estate lending, private credit, and equity for both internal and external clients. A-CAP's management team and operational professionals have diverse experience and proven success across the insurance, reinsurance, and investment sectors with an average of 20 years of experience. Assets under management are approximately $10 billion and growing at over $500 million, annually. A-CAP's offices are in New York, Salt Lake City, and Miami.
A-CAP Management "ACM" is the asset management arm of A-CAP. ACM formally launched in April 2014 as an SEC registered investment advisor. As of 12/31/21, ACM manages $4.9B of assets. ACM aims to provide a cost-effective way for small to mid-size insurance companies to rapidly gain exposure to less liquid and new asset classes that are generally outside the scope of traditional insurance company asset managers. Our overriding goal is to positively impact an insurance company's financial position and support their long-term stability and growth through:
Maintaining credit quality and matching asset liability profiles
Strengthening the insurance company balance sheet
Maintaining or improving return on capital
Supporting long term stability and growth with acute sensitivity to insurance regulatory, accounting, and capital issues
Spreading cost-of-team across other similarly situated insurance companies
ABOUT THE ROLE
ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy, completeness, and consistency of operational data across the firm's investment platforms. The Director will lead initiatives to enhance data governance, manage exception workflows, and ensure alignment across front, middle, and back-office systems. This is a high-impact role requiring deep operational knowledge, strong cross-functional leadership, and a continuous improvement mindset.
WHAT YOU WILL DO:
Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems
Lead and manage position and cash reconciliation processes
Develop and maintain data integrity controls and exception management frameworks
Manage trade catch-up workflows for historical booking accuracy
Work with the front office, risk, accounting, and fintech teams to maintain consistent and accurate investment data across systems
Identify and drive operational efficiency initiatives and lead system enhancements
WHAT YOU WILL NEED:
Strong academic performance with 5+ years of experience in fixed income operations.
Deep understanding of trade lifecycle, portfolio accounting, and multi-system data reconciliation
Proven experience interpreting credit agreements, bespoke deal terms, and translating into operational workflows
Advanced Excel skills; experience working with large data sets and producing analytical reports
Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders
Strong leadership and problem-solving skills; ability to drive initiatives independently
Demonstrated ability to build scalable processes in a high-growth or complex environment
SALARY TRANSPARENCY NEW YORK:
We know our people are our number one asset and we put a premium on hiring and retaining the best talent. For that reason, we reward our employees with a competitive compensation package.
Our salary ranges are determined by role, level, and location. For individuals hired to work in New York State, A-CAP is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to the locations listed above and considers the wide range of factors considered in making compensation decisions, such as job-related skills, experience, and relevant education or training. A reasonable estimate of the current salary range is $110,000.00 -$150,000.00 USD annually.
BENEFITS:
A-CAP works hard to create a positive and supportive environment. That's why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes:
Competitive salary/base pay
Employer-sponsored medical, dental, and vision insurance
Paid Life & AD&D Insurance (for employees and families)
Paid Disability Insurance (STD + LTD)
Paid Parental Leave
Paid Vacation and Sick Leave
Paid Holidays (13 scheduled in 2025)
Voluntary Supplemental Insurance policies
Safe Harbor 401(k) plan with employer match
And other benefits and perks!
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 6:00 p.m., 40 hours weekly, or as otherwise arranged with the manager of the department.
US work authorization is required.
Who We Are: ********************
EEO Statement
A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting, hiring, promotion or any other personnel action based on the basis of race, ethnicity, national origin, color, sex, gender, gender identity or expression, sexual orientation, religion, age, disability, veteran status, or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications, merit, and business need. To request an accommodation, contact *********** and we will make every effort to respond to your request within 48 business hours to work towards a positive solution.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$110k-150k yearly 2d ago
Production Manager, Sweaters
BCI Brands
Plant manager job in New York, NY
Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women's fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment.
Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women's empowerment through fashion.
POSITION: SWEATER PRODUCTION MANAGER
Job Responsibilities:
Keeping track of submits and production status with the following reports
Manage Production patternmakers and pattern lists
Work closely with tech to ensure on time approvals
Time and action, work in process and daily emails with the factory
Provide status reports to direct manager
Working with the factories to get all costing and breakdowns
Review final FOB confirmations for accuracy
Style Master creation and maintenance
PO issuance / PO Extractions / PO updates (Prices and Deliveries) for both garments and fabric
Manage any sales sample requests
Requirements
5+ years of experience as production manager or similar role
Must have experience in sweater production
Communicate skills to partnership with product development, merchandising, design and overseas production team
Strong Excel and other computer skills
Strong follow-up skills
Must be a team player
The annual salary range for this full-time role is dependent upon candidate experience between $90,000 - $100,000.
BCI is an Equal Opportunity Employer
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.
Benefits
Health Benefits (Medical, Dental & Vision)
Life Insurance
Flexible Spending Account
401k Program
Paid Time Off
Robust Holiday Schedule
Commuter Benefits
Training & Development
Growth Opportunities!
$90k-100k yearly 1d ago
Production Manager
Aquent 4.1
Plant manager job in New York, NY
Placement Type: Temporary Salary: $71.02-78.91 Hourly Join a globally recognized technology leader that is shaping the future of digital interaction and creative expression. This innovative company is at the forefront of developing groundbreaking platforms that connect billions worldwide. Partnering with Aquent, we are seeking exceptional talent to drive forward our mission of fostering creativity and delivering unparalleled digital experiences.
Are you a highly organized, client-focused leader ready to make a significant impact on creative output and operational excellence? We are thrilled to offer an exciting opportunity for a dynamic individual to spearhead studio operations, optimize resource coordination, and refine processes within a fast-paced, creative environment. In this pivotal role, you won't just manage; you'll be the architect of seamless production workflows, directly influencing the quality and efficiency of creative solutions and ensuring an exceptional experience for our partners.
What You'll Do
You will be the central figure in ensuring our creative studios run flawlessly, from managing day-to-day operations to optimizing resource allocation and enhancing client satisfaction. Your expertise will directly contribute to the delivery of high-quality creative projects on time and within budget, elevating the impact of our creative solutions.
Oversee all facets of studio management, ensuring smooth daily operations and fostering a productive creative environment
Strategically manage studio slot bookings, balancing client requirements, in-house resources, and contingent talent to optimize utilization
Ensure all project deliverables are met on time and within budget while maintaining high standards of quality and client satisfaction
Serve as the primary point of contact for clients utilizing the studio, managing expectations and ensuring a seamless experience
Own task management, partner communications, coordination, and tracking
Collaborate with internal stakeholders and external clients to align briefs with available studio resources and schedules
Manage client expectations and the overall customer experience
Coordinate allocation of in-house and contingent resources, matching talent to projects for maximum impact
Work closely with coordinators and contingent teams to manage handoffs and scheduling
Onboard new tools and vendors, with a focus on enhancing AI integration, agility, and scale
Develop, implement, and continuously refine studio processes, guidelines, and best practices
Identify opportunities to improve efficiency, scalability, and quality within studio operations
Create toolkits and resources to support production teams and align with strategic objectives
Prepare and present regular reports on studio utilization, slot bookings, and operational performance
Communicate updates and insights clearly to internal teams and clients
Must-Have Qualifications
Demonstrated experience in studio management, creative production, or similar operational roles
Strong organizational and project management skills, with a proven ability to optimize processes and manage complex schedules
Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams
Experience coordinating resources across multiple sites or regions
Proven ability to develop and implement effective operational processes and drive efficiencies
Comfort working in a fast-paced, dynamic environment
Nice-to-Have Qualifications
Experience with studio booking systems and production management tools
Familiarity with digital marketing, creative production, and agency operations
Interest in emerging technologies and process innovation
Experience working with both in-house and freelance or contract resources
About Aquent Talent
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Eligible talent gain access to benefits including subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.
Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity.
#LI-DS26
$42k-54k yearly est. 2d ago
Operations Director
Bucherer USA
Plant manager job in New York, NY
Job Title: Operations Director Reports to: Store Director Division: Retail The Operations Director is responsible for driving operational efficiency and achieves profitability goals within their designated area/store. They oversee expense management, shortage prevention, staffing and scheduling, merchandise flow, customer service, and adherence to housekeeping and safety standards. The Operations Director serves as they key on-site team member leading Operational Excellence though system savviness, collaborative partnership with all store team members, corporate partners and stores across the network.
ESSENTIAL JOB RESPONSIBILITIES
• Collaborate with store teams to streamline workflows, allowing for increased focus on the client experience.
• Manage non-payroll expenses, directly responsible for costs related to all operational activity.
• Direct receiving and processing of all merchandise receipts; ensure back-of-house standards are maintained.
• Analyze store shortages and implement reduction initiatives in partnership with the Asset Protection.
• Ensure thorough understanding of procedures, policies, exposure standards, and shortage awareness by the store team, including all People Leaders and colleagues.
• Support and set up for events.
• Ensure accurate set-up and handling of merchandise across both front-of-house and back-of-house operations, supporting effective product availability and presentation.
• Train, motivate, and develop the store team to maximize their potential and business opportunities.
• Clearly communicate store and Company objectives to ensure both store management and all associates are well-informed.
• Oversee store maintenance, ensuring a safe, clean and welcoming environment is maintained for both clients and employees.
• Manage supply budgets and ensure the store remains stocked with selling supplies and other required items.
• Initiate and implement shortage and safety programs.
• Recruit and select qualified support colleagues, as applicable.
• Partner with store management on team development, identifying training needs and any operational challenges and recommending actionable solutions.
• Create a positive, inclusive work environment focusing on internal and external customer service and safety.
• Address colleague concerns fairly and reasonably, consistent with Company values.
• Monitor and address performance issues promptly; administer reviews and check-ins, as applicable.
• Utilize the check-in process as a tool for colleague talent development, promotion, and advancement.
• Improve overall Operations Efficiency results by focusing on training and support.
• Effectively manage the operations of multiple locations/within a Flagship across the designated area assignment.
• Act as a systems Super User during the digital migration project; attend all relevant training and meetings to lead local implementation and training efforts.
• Maintain in-depth expertise on store systems and provide continuous support to store teams, while offering insights and feedback to corporate partners.
• Lead continuous communication and training efforts on system, policy and process enhancements and updates
QUALIFICATIONS
• 5-7+ years experience in an Operations supervisory role within a fast-paced premium retail or experience-based environment. 3+ year in a multi-unit or Flagship environment preferred.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on store and Company needs.
• Detail oriented
• Must have knowledge of POS and Inventory management systems.
• Excellent communication, collaboration and interpersonal ability.
• Adaptable and collaborative, with a continuous improvement mindset.
• Strong business acumen with the ability to use systemic reporting to drive decision making.
• Excellent critical thinking and problem-solving abilities.
• Strong knowledge of inventory and shrink mitigation shortage and investigation.
SALARY RANGE- $100,000 - $120,000
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$100k-120k yearly 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Plant manager job in New York, NY
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 7d ago
GTM Strategy & Operations Manager
Anrok, Inc.
Plant manager job in New York, NY
San Francisco, Salt Lake City, or New York City Anrok is the leading tax automation platform enabling businesses to expand globally without compliance complexity. As the digital economy has grown 6x over the last decade, software businesses have gone from not worrying about sales tax to needing to monitor exposure, calculate rates, and file returns across 20+ US states and many countries worldwide. This creates a critical bottleneck for companies that should be able to transact with customers everywhere.
Anrok eliminates this complexity by connecting with billing and payment systems to automate tax monitoring, calculations, and filing end-to-end. Our unified platform handles the ever-changing maze of tax laws at municipal, state, and federal levels-so companies can focus on growth, not compliance.
Our customers include:
40% of Forbes Top 50 AI companies
20% of Forbes Top 100 Cloud companies
Top companies like Notion, Anthropic, and Cursor
We're making compliant digital commerce a reality for companies big and small, backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures.
We're looking for a GTM Strategy & Operations Manager to bring rigor, insight and scalable processes to our sales organization. You'll own core operations (compensation planning, territory and process design) for a growing team of Account Executives, while laying operational foundations for growing functions such as Partnerships and Sales Development. The operational expertise and strategic insights you bring will ensure we scale while delivering an exceptional compliance experience to every customer - beginning with their very first conversation with our team.
In this role, you will
Own sales operations end-to-end for our Account Executive function, including compensation planning, territory design, capacity modeling, and revenue forecasting
Partner closely with GTM leaders to build scalable, user-friendly processes and optimize their decisionmaking with data-driven insights and strategic recommendations
Operationalize our evolving sales methodology by designing systems to measure and improve adoption and execution
Build operational foundations for Partnerships and Sales Development, establishing initial processes, tooling and reporting enabling these functions to grow and scale
Identify and remove operational bottlenecks that slow the team down, continuously improving workflows across the sales organization
What excites us
4-6 years of experience in GTM/revenue operations, sales operations or a similar role
Ability to jump into new situations, quickly identify areas of improvement and solve problems, with an eye toward architecting solutions that will scale
Track record of building trust and credibility with GTM leaders and cross-functionally to drive impact
Analytical rigor: direct experience building sales capacity plans and revenue forecasts, or an MBA/management consulting/finance background
You don't need to be (and won't be) a Salesforce administrator, but comfort with CRM reporting and dashboards is required
Bonus points for experience in partner/channel sales operations
What we offer
The equity upside of an early-stage startup with the product-market fit of a later-stage company.
Daily lunch and snacks for those working out of our office hubs.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Annual team off-sites and in-person opportunities around our growing Anrok hubs.
Home office setup stipend to ensure you have the equipment you need to thrive at work.
At Anrok, we embrace a dynamic and flexible hybrid work environment based out of our growing office hubs - San Francisco, New York City, and Salt Lake City where we collaborate in-person 3 days per week.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Anrok recruiters will only reach out via LinkedIn or email with an anrok.com domain. Any outreach claiming to be from Anrok via other sources should be ignored.
$80k-128k yearly est. 2d ago
Production Manager, Macmillan Adult Trade
MacMillan Learning
Plant manager job in New York, NY
The Production Manager will manage the production and manufacturing of approximately 60 titles paperback and hardcover titles per year, from manuscript to bound book. Prepare preliminary and final cost estimates for each title. Issue purchase orders for composition, book components, text printing and binding. Traffic production materials and work closely with in house departments and vendors to ensure schedules are maintained. Responsible for quality control throughout the process. Responsible for ordering marketing materials including bound galleys and Advanced Readers Copies for two to three imprints.
What you'll do:
Request & Analyze cost quotes from vendors, prepare preliminary pricing estimates and final cost estimates. Issue production schedules for overseas titles. Evaluate and monitor production specs for adherence to budget. Recommend changes as needed to remain on budget.
Issue purchase orders to vendors for composition, book components, book manufacturing, and marketing materials. Communicate paper requirements and review paper specs in a timely manner with paper manager
Communicate with editors, text designers, production editors, managing editors, jacket designers, other in-house departments and vendors as needed as it concerns schedules, query solutions and issues impacting budget and quality. Making recommendations in response to changed circumstances.
Review and route production materials among Interior Design, Jacket Design,
Managing Editorial, Production Editorial, and vendors.
Review and approve invoices
What you'll bring:
5+ years of book production experience.
Excellent knowledge of all facets of book production and manufacturing.
Must be highly organized and detail minded.
Must have basic understandings of overall business of publishing and how production issues affect the success of a publishing company.
Ability to prioritize.
Demonstrated accuracy and thoroughness in work.
Ability to work collaboratively with others in a professional manner.
Ability to adapt to changes, delays and unexpected events.
Anticipate, identify and resolve problems in a timely manner.
Working knowledge of Biblio is a plus
This role will have an annual salary of $70,000-$80,000.
This role will require the new hire to be in the office at least once a week.
Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.
U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.
Macmillan is proud to be an equal opportunity employer, consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status, and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$70k-80k yearly 3d ago
Assistant Manager - NYC
Alice + Olivia 4.2
Plant manager job in New York, NY
Our mission does not solely aim to create a unique customer experience. We produce leaders by instilling confidence, knowledge, and a stylist's mentality. The Assistant Store Manager is responsible for driving the business forward by providing an exceptional customer experience and creating long lasting client relationships. The Assistant Manager is a sales floor role, focused on creating an environment in which feedback is constant and the customer is always the top priority. This role will support the overall store through the development of a personal client book as well as the growth of the team's client book. This individual will partner with the Store Manager to ensure the operations and systems of the store run smoothly, optimizing profitability and efficiency.
COMPETENCIES:
Customer focus
Drive for results
Team player
Time management
Personal credibility
Business acumen
Communication
Managerial courage
Managing performance
Motivating others
THE RESPONSIBILITIES:
Meet personal and store sales goals by ensuring that each customer receives outstanding customer service
Establish a returning client business by developing and maintaining long lasting relationships
Actively outreach to client base to strengthen relationship via email, phone call and text messaging
Utilize company selling culture and training tools to meet and exceed KPI expectations
Remain coachable and open to feedback to continuously develop in your role
Actively learn and speak to the trends of each collection, with the end goal of always building stronger stylists
Maintain an active sales floor presence to lead by example and coach staff to develop strong client relationships
Provide constant feedback and acknowledgements, with the goal of inspiring and motivating sales team
Maintain organization, upkeep, and cleanliness of both the front and back of house
Participate in all Divisions of Responsibility to support overall business and develop as a well-rounded leader
Ensure the integrity of payroll and the payroll process
Ensure that the sales floor is maintained and beautifully reflects the brand
Maintain an active sales floor presence to assist and coach staff in developing strong client relationships
In the absence of the Store Manager, Assistant Manager is responsible to oversee all store operations and maintain store KPI expectations
Partner with entire team to execute open + close checklist, shipments, DOR's and overall store standards
Actively support Diversity, Equity, and Inclusion initiatives
REQUIREMENTS:
Ability to wear face mask throughout shift to protect yourself and others around you
Previous management experience + sales experience required
Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 25 pounds as needed
Continuous standing and walking; ability to move around all store areas and be accessible to customers
Ability to occasionally climb ladders as needed
Ability to work daily with telephone, POS and computer equipment
SALARY & BENEFITS:
$65,000-$75,000/yr plus uncapped commission
Clothing allowance and a competitive discount
401(k) with an employer match
Medical, dental, and vision
Floating holidays
$65k-75k yearly 2d ago
Director, Detection Operations, Internal Fraud
American Express 4.8
Plant manager job in New York, NY
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
**Position Overview:**
The Director of Detection Operations is responsible for overseeing the daily operations of internal fraud detections systems, ensuring the effective monitoring of insider threats and internal fraud risks across the enterprise. This role manages the detection infrastructure, alert triage and case referrals. Working closely with the VP of Detection, Reporting, and QA, Investigations and Technology teams, the Director ensures that internal fraud alerts are timely, accurate, and actionable, while minimizing false positives and operational noise.
**Key** **Responsibilities:**
+ Lead the fraud detection operations team, responsible for monitoring and triage of internal fraud alerts
+ Oversee daily workflows including alert intake, triage, escalation and case referral to investigation teams
+ Ensure operational coverage, service level adherence and timely escalation of high-risk incidents
+ Support the VP of Detection, Reporting, and QA to operationalize new rules, thresholds and models into monitoring systems
+ Track and improve detection efficiency (hit rates, false positives, alert to case conversion)
+ Define and report on detection operations Key Performance Indicators (KPI)
+ Contribute to reporting on detection effectiveness and operational performance
+ Partner with investigations on case referrals and feedback loops to refine detection quality
+ Support audit and regulatory review of detection operations
+ Build and manage a team of fraud detection analysts and operations specialists
+ Drive a culture of operational discipline, continuous improvement and risk ownership
**Desired Leadership Characteristics:**
+ Calm and decisive under pressure.
+ Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues
+ Initiative and bias for action and for getting things done
+ Proven ability in extending and maintaining strong relationships in a complex multi-national corporation
+ Strong problem solver with the ability to use analytical methods to affect change
+ Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment
**Minimum** **Qualifications:**
+ 10 years of experience in fraud operations, monitoring, or security operations, with at least 3 years in a leadership role
+ Deep understanding of fraud monitoring tools, insider threat detection and case management systems
+ Strong knowledge of internal fraud typologies and insider risk behaviors
+ Proven track record of managing global operations teams
+ Strong collaborations skills with Technology, CEG, Legal and risk oversight functions
+ Experience with operational KPIs, back-office case and SLA management, and executive reporting
**Qualifications**
Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
**Job:** Operations
**Primary Location:** US-New York-New York
**Other Locations:** US-North Carolina-Charlotte
**Schedule** Full-time
**Req ID:** 26000431
$123k-215.3k yearly 2d ago
Private Credit Operations Manager
Atlantic Group 4.3
Plant manager job in New York, NY
Type: Perm (Contingency)
Job #47221
Salary: $175,000
Job Overview - Private Credit Operations Manager: Compensation: $175,000 - $200,000/year + bonus
Schedule: Monday to Friday (Hybrid)
Atlantic Group is hiring a Private Credit Operations Manager in New York, NY, with our client. In this hybrid role, you'll oversee trade settlement, loan operations, reporting, and data integrity across private credit and direct lending strategies. You will manage daily workflows, collaborate with cross-functional teams, and use platforms like ClearPar, IHS Markit, WSO, and Loan IQ for trade processing. Ideal for operations professionals focused on automation, accuracy, and workflow optimization.
Responsibilities as the Private Credit Operations Manager:
Trade Execution & Settlement: Oversee accurate and timely settlement of private credit trades by coordinating with agents, custodians, administrators, and internal teams.
Loan Operations & Systems: Manage trade processing and settlement workflows using platforms such as ClearPar, IHS Markit, WSO, and Loan IQ while resolving discrepancies.
Reconciliations & Reporting: Lead daily cash, position, and asset reconciliations and ensure accuracy for monthly and quarterly close processes.
Documentation & Compliance: Ensure proper execution, archiving, and compliance of trade documentation, including assignments, funding memos, consents, and KYC requirements.
Process & Data Oversight: Maintain accurate reference data, manage corporate action workflows, and drive process improvements, automation, and scalable reporting solutions.
Qualifications for the Private Credit Operations Manager:
Education: Bachelor's degree in Finance, Accounting, Business, or related field required.
Experience: 8-15 years in private credit, direct lending, BDC, or syndicated loan operations with strong expertise in trade settlement, loan operations, and credit instruments.
Technical Skills: Advanced Excel skills and expertise with loan settlement platforms (ClearPar, IHS Markit, WSO, Loan IQ), with a strong automation- and technology-focused mindset.
Industry Knowledge: Strong understanding of LSTA/LMA trade guidelines, private credit operations, reference data management, and key operational risk controls.
Skills & Attributes: Highly analytical and detail-oriented professional with strong communication and problem-solving skills, able to manage high-volume workflows and drive process improvements.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
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$175k-200k yearly 2d ago
Legal Operations Manager (USA)
Trexquant Investment 4.0
Plant manager job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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$83k-135k yearly est. 2d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Plant manager job in New York, NY
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
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Locations
How much does a plant manager earn in Mount Vernon, NY?
The average plant manager in Mount Vernon, NY earns between $85,000 and $159,000 annually. This compares to the national average plant manager range of $85,000 to $152,000.
Average plant manager salary in Mount Vernon, NY
$116,000
What are the biggest employers of Plant Managers in Mount Vernon, NY?
The biggest employers of Plant Managers in Mount Vernon, NY are: