Manager Of Business Services jobs at Plante & Moran PLLC.

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Our senior care healthcare consulting team focuses on our clients' critical business needs. Our team works with post-acute providers including SNFS, Hospice, HHA, ICF, etc. From reimbursement strategy to operations and everything in between, our integrated solution approach is designed to help enable and manage growth, leverage resources, and mitigate costs and risks. At Plante Moran, we have the privilege of serving clients and providing consultative services as they face challenges and seek new opportunities. Your role. Your work will include, but not be limited to: Lead and manage strategic engagements focused on preparation of Medicaid and Medicare cost reports Prepare, review, and analyze SNF, Home Health & Hospice Medicare and Medicaid cost reports in accordance with Federal and State regulations Analyze client financial and operating data in order to identify opportunities to optimize reimbursement rates for clients, while also understanding the clients' operational data from a staffing and expense management standpoint Provide client accounting assistance as requested Drive top-line revenue for clients in maximizing reimbursement Supervise and coordinate activities of consulting staff Build and manage client relationships, including practice development activities The qualifications. Bachelor's degree in Accounting or Finance required. CPA highly preferred 10 years of experience in post- acute healthcare reimbursement including Medicare, Medicaid, and cost reporting Strong background in accounting and financial analysis, with the ability to identify variances and identify opportunities to improve processes & procedures Proficient technical skills, including those required to be proficient with financial accounting and reporting systems and MS Office Ability to exercise extreme confidentiality and effectively communicate with client personnel Staff members working onsite at healthcare clients will be required to have updated immunizations per client compliance requirements with federal workplace safety guidelines Ability to travel approximately 10-15% It is preferred that candidates would reside in the Cleveland or Columbus, Ohio or the Chicago area. Fully remote workers would be in consideration This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week. What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's “100 Best Companies to Work For,” and an endless array of opportunities. At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for? Apply now. Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. For Colorado & Illinois Applicants: We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability and life insurance. These standard offerings are effective on the first of the month following your start date. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging and meal reimbursement for business-related use. A Pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers Interns and Contractors the option to elect health insurance under our contingent staff medical plan as of the 1st of the month following 60 days of employment in addition to limited paid time sick time. Seasonal staff are not eligible for benefits. Compensation is commensurate with technical skills and experience is provided in accordance with applicable state requirement. Compensation information posted is based on a position being located in the state of CO or IL. Please review the position location for the applicable geographic location. Under Colorado's Job Application Fairness Act, you have the right to redact from any documents that you submit in connection with your application information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. Colorado monthly base range is as follows:$11,250.00 to $16,666.67 Illinois monthly base range is as follows:$11,250.00 to $16,666.67 #LI JV-1 #LI HYBRID

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.

Korn Ferry has partnered with our client on their search for the role, Head of Pharmaceutical Sterile Filling Operations. The Company Endo Inc. [$2B; 3K FTEs], is a global specialty pharmaceutical company that develops and sells various pharmaceutical products worldwide. The company is recognized for its diverse portfolio comprised of Branded Pharmaceuticals, Generic Pharmaceuticals, and Sterile Injectables encompassing therapeutics for Pain Management, Urology, Endocrinology, CNS, Immunosuppression, Oncology, Cardiovascular, and Women's Health. The Branded and Generic Pharmaceuticals segment provides products with dosage forms to include solid oral extended-release, solid oral immediate release, liquids, semi-solids, patches, powders, gels, ophthalmics, and sprays amongst others. The Sterile Injectable segment offers ADRENALIN for emergency treatment of certain allergic reactions including anaphylaxis and VASOSTRICT which increases blood pressure in adults with vasodilatory shock. The International Pharmaceuticals segment sells a range of specialty pharmaceutical products primarily to customers in Canada. Its principal products serve various therapeutic areas, including attention deficit hyperactivity disorder, pain, women's health, oncology, transplantation, and over-the-counter products. Endo places a strong emphasis on research and development (R&D) as a cornerstone of its operations. With state-of-the-art facilities and a team of skilled scientists, the company invests heavily in advancing therapies that address critical gaps in healthcare. Its R&D pipeline focuses on enhancing drug formulations, developing novel delivery methods, and exploring new therapeutic areas. Endo is now looking ahead to capitalize on its strategic growth initiatives by expanding its global presence and continuing to address the evolving needs of patients. The company's strategic focus includes strengthening its core therapeutic areas, exploring emerging markets, and leveraging advancements in biotechnology. By combining its expertise with a patient-centric approach, Endo strives to enhance lives worldwide to solidify its position as a trusted leader in the pharmaceutical industry. The company has global headquarters in Dublin, Ireland and its U.S. corporate office in Malvern, Pennsylvania. Position Overview The Director, Head of Filling Operations will oversee the establishment, implementation, maintenance, and execution of cleaning, sanitization, and/or sterilization of production equipment and facilities at the Rochester, MI site. These responsibilities include but are not limited to raw material sampling, dispensing, product formulation, and aseptic/sterile primary packaging of liquid, suspension, or lyophilized products in plastic bottles, vials or syringes with oversight for inspection, secondary labelling, and packaging of the finished product. The Director, Head of Filling Operations must bring proven team management and leadership development experiences at similar scope/scale to the position being able to demonstrate clear communication and collaboration skillsets. This individual will work extensively with direct staff members and cross-functional teams to accomplish overall organizational objectives that includes sustaining the site's positive performance record associated with Quality Management System (QMS), cGMP and EHS compliance. The Director, Head of Filling Operations will have significant budgetary management responsibilities and lead a direct team of 6-8 FTEs with 15 indirect FTEs. In addition, this individual will have broader managerial oversight for more than 150 hourly employees. In partnering with and reporting directly to the General Manager of Site Operations, this executive must coordinate work between teams and functions to ensure alignment with the Rochester site's overall Vision, Mission and Execution Strategy. Key Responsibilities Operations and Compliance: Oversees execution of commercial production to meet patient, quality, business, and financial objectives as well as supporting developmental and technical transfer production activities across three shifts. Directs production in Sanitation, Preparation Services, Drug & Chemical Dispensing, Bulk Manufacturing, Sterile Filling, Inspection & Packaging. Establishes and drives expectations for production schedules & reducing non-value-added waste while meeting weekly delivery schedule and financial objectives Provides management reporting through development and use of department metrics aligned with Site Objectives and Scorecards. Sets priorities to meet internal cycle times and delivery schedules. Maintains proper staffing and training levels to meet requirements. Participates and develops long-term strategies and risk management programs that increase the compliance, efficiency and effectiveness of operations. Assures adequate maintenance of department machinery and supplies. Develops and maintains a safe manufacturing environment in accordance with plant and corporate policies in addition to local, state, and federal EHS regulations. Participates in safety meetings, investigates accidents, ensures proper PPE and industrial hygiene controls, and takes appropriate corrective actions to eliminate hazardous conditions. Promotes a quality and compliance focused culture which embraces RFT (right first time) and CI (continuous improvement) methodologies. Performs site performance assessments and risk assessments based on business development and new product/process/technical transfer activities associated with employee operations, GMP Compliance, and safety. Directs change controls related to processes, equipment, documentation and safety practices in accordance with Quality System requirements. Manage audits and inspections by regulators, corporate office and contract customers by escorting and facilitating information sharing, document review and response commitments. Assures cGMP compliance with regulatory agencies (FDA, EMA, etc.) Lead initiatives for root cause analysis to implement effective corrective actions, reducing the potential for deviations related to human error. Budgetary Management & Delivery Performance: Oversight for five budgetary departments representing seven operational working units 1) Sanitation, Drug & Chemical Dispensing, Bulk Manufacturing; 2) Preparation Services; 3) Sterile Filling; 4) Inspection & Packaging, and 5) Manufacturing Administration Team Supervisory & Development: Responsible for interviewing, hiring, onboarding, and the continued training of employees being able to plan, assign, and direct daily work in alignment to site needs. Leads team and individual employee performance reviews being able to address complaints or resolve problems accordingly. Develops, trains, and mentor's functional supervisors and managers for more effective performance across current assignments. Leads continuous personnel development initiatives and succession planning objectives for ensuring successful business continuity. Secures effective training programs and resources through a current partnership with the WorkForce Development Team to support compliance with CFR, OSHA regulations, and manufacturing execution demands. Assures compliance with procedures, cGMP's regulations, safety, and contract obligations. Reviews documentation produced by management for violations of company policy and recommends disciplinary actions accordingly. Team & Cultural Leadership: Establishes expectations, drives accountability, and influences effective team building to further an established organizational culture based in collaborative teamwork. Motivates, engages, and inspires shop floor management by continuing to foster a transparent, open communication, and collective team workforce environment. Ensures that all site related compliance, quality, transformation, employee learning & development, and financial objectives are met. Supports capital planning initiatives for the site in compliance with local, state and federal requirements. Sponsors Operational Excellence Program (OEP) improvements as development opportunities for all staff. Manages special projects as requested and/or assigned by Executive Team. The Candidate Experience and Professional Qualifications Minimum 10 years of direct team leadership experience within specific functions to include Operations, Quality, and/or Compliance Management is required. Career experience must showcase an emphasis on team building, problem solving, and employee development inclusive of succession planning. Minimum 6 years of progressively responsible work-related experience in designing, customizing, managing, and evaluating manufacturing operations inclusive of programs to support ongoing personnel development are required. Undergraduate or advanced educational degree from an accredited college or university within the fields of Science, Packaging, Engineering, or Business are highly preferred but not required. Direct parenteral manufacturing and quality related experiences are highly preferred but not required. High level proficiencies in employee training, education, and learning development programs with strong group presentation experiences are required. Familiarity with different team management styles, methodologies, and approaches for ongoing personnel development are highly preferred. Working proficiency in relational databases or CRMs and computerized software to support management reporting to include word processing, spreadsheets, charts/graphs, and presentations are required.

The Legal Operations Manager is a strategic, resourceful professional responsible for optimizing and managing the business operations of the legal department. This role focuses on improving efficiency, managing legal technology and budgets, and partnering across the organization to support the department's goals. It's ideal for a detail-oriented, tech-savvy individual who can manage multiple priorities in a fast-paced environment. Key Responsibilities Process Improvement: Evaluate and refine legal processes and workflows to boost efficiency and reduce costs. Build and maintain playbooks, policies, and templates to support consistent, scalable operations. Technology Management: Implement, administer, and optimize the legal tech stack and e-billing systems. Assess and roll out new tools to drive productivity (e.g., entity management, board management, e-billing, document repositories). Financial Management: Oversee the legal budget, track expenses, manage legal fee and matter accruals, and deliver regular financial reporting and forecasts. Vendor & Outside Counsel Management: Maintain relationships with external legal providers, negotiate rates, and ensure billing compliance. Data & Reporting: Develop and monitor KPIs and other operational metrics to provide leadership with clear, data-driven insights. Cross-Functional Collaboration: Work closely with Finance, IT, Procurement, and PE stakeholders to align legal operations with broader business goals. Knowledge Management: Build and maintain systems for organizing and sharing legal knowledge, documents, and templates. Support management of internal and external legal/compliance content. Project Management: Lead or support department projects requiring strong planning and execution skills. Qualifications Bachelor's degree in a relevant field (required); experience in a corporate legal department or law firm strongly preferred. 3+ years of experience in legal operations, project management, or process improvement. Proven experience implementing and managing legal technology tools. Strong analytical, organizational, and problem-solving skills with excellent attention to detail. Effective communication and relationship-building skills. Proficiency in Microsoft Office (especially Excel and PowerPoint) and familiarity with legal tech platforms. Experience with change management is a plus.

About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP

ALPLA's Lima, OH manufacturing site is looking for a Plant Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, Henkel, Chobani and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability. What Can You Expect From ALPLA Health and Wellness Care Program- Benefits Child Care Benefits Dependent Care Cost Savings Program Recognition programs; Promotional opportunities 401K Retirement Plan and excellent Matching Plan Medical, dental, vision plan Education assistance program/tuition reimbursement Short term, long term and life insurance paid by ALPLA Paid vacation; paid holidays What You Will Enjoy Doing Ensure the safe, profitable, stable, and efficient operation of an ALPLA production facility while fostering a sustainable, positive work environment and promoting continuous personal development for all plant personnel. Safety overall Plant Safety/OSHA Compliance P&L Responsibility/Expense control Group reporting Budgeting and Investment Planning Capacity Planning Customer Service Human Resources Logistics/Warehouse Quality Assurance Sales Maintenance of existing accounts Policies/Procedures Machine and Infrastructure Maintenance Implementation and proper usageof OPEX initiatives Leading the Team Recruits (with Hiring Managerand HR) new employees Performs disciplinary actions Assesses trainingneeds of staff and ensuresexecution of training Provides personneldevelopment, training, and knowledge sharingculture Performs annual Performance Evaluation and Goal settings What Makes You Great Bachelor Degreein Business/Engineering or related fieldsor equivalent education/work experience required At least 5 years of related experience required Excellent interpersonal and communication skills Strong organizational skills Strong and proven team building capabilities Basic understanding of corporate financefunctions Fundamental understanding of plastic manufacturing process Technical aptitude ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics. Immigration sponsorship is not eligible for this role

Our client in the manufacturing industry is seeking a Customer Service Manager to lead the customer support function and serve as a key liaison between customers, production, sales, and shipping The Customer Service Manager will oversee day-to-day service operations, ensure exceptional customer experiences, and help strengthen internal communication to support on-time delivery, product quality, and customer satisfaction. Key Responsibilities Manage and lead a small customer service team, including hiring, coaching, training, and performance development. Serve as the primary escalation point for customer issues, ensuring timely and effective resolution. Develop and implement customer service standards, metrics, and best practices tailored to a manufacturing environment. Oversee order entry, changes, cancellations, and status updates to ensure accuracy and timely processing. Partner with production scheduling, purchasing, and shipping to resolve order delays, inventory issues, or lead-time challenges. Monitor open orders, backlogs, and fulfillment performance to ensure transparency and customer alignment. Build strong relationships with customers through proactive communication, responsiveness, and problem-solving. Provide product information, pricing support, and technical guidance as needed in collaboration with engineering and sales. Maintain clear documentation of customer interactions, service issues, and resolutions. Identify service gaps and opportunities to improve processes, tools, and communication across departments. Implement systems or workflows to strengthen accuracy in order handling, customer follow-up, and internal coordination. Partner with leadership to support continuous improvement initiatives, potentially including ERP enhancements or customer portals. Qualifications 5-10+ years of customer service experience, ideally within a manufacturing, distribution, or industrial environment. Prior experience supervising or managing customer service teams. Strong understanding of order management, production workflows, and supply chain. Bachelors Degree preferred

Traffic Control Operations Manager - $115k-$135k/annually DOE! 20% annual bonus! is a direct hire opportunity! Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire! Responsibilities: The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance. Safety Leadership: Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates. Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public. Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions. Collaborate with safety managers and branch teams to drive a safety-first culture. Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction. Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs. Develop systems to measure and improve customer service, ensuring a culture of continuous improvement. Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships. Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency. Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA). Utilize KPIs to track performance and foster a culture of accountability. Achieve EBITA goals by managing assets, reducing costs, and optimizing operations. Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches. Set a high standard of ethics and integrity, leading by example and promoting company values. Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance. Location: Philadelphia, PA or Columbus, OH 50-60% travel required Schedule/Shift Details: First Shift Qualifications: Proven experience in managing multi-site operations, driving safety compliance, and improving profitability. Strong leadership skills with the ability to create a positive, team-driven work environment. Ability to travel frequently to branch locations and provide hands-on leadership and oversight. Benefits: Medical Dental Vision PTO

Job Title: Manager Business Operations Duration: 4+ Months Job Type: Temporary Assignment Work Type: Hybrid Pay Rate: $28.00-$30.00/hr TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is the world's largest intimates specialty retailer offering a wide assortment of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, swim and athleisure, as well as award-winning prestige fragrances and body care. JOB DESCRIPTION: Management position responsible for operational business processes that support brand, with a primary emphasis on developing and managing the company operational calendar, process timelines for key initiatives and overseeing the planning process. Typically reports to the Director of Business Operations or Finance Director. Typically manages Coordinators. Bachelor's degree or equivalent experience. 5+ years experience in retail environment. TekWissen Group is an equal opportunity employer supporting workforce diversity.

Employment Type: Contract-to-Hire (6 months) About the Role: We are seeking a Fleet Operations Manager to oversee day-to-day fleet operations for one of our largest clients. This role is ideal for someone with experience in vehicle logistics, vendor management, and operations who thrives in a fast-paced environment and enjoys building strong client relationships. What You'll Do: Manage the full vehicle lifecycle: acquisition, maintenance, inspections, and disposal. Act as the primary point of contact for drivers, vendors, and internal stakeholders. Oversee compliance and safety standards for fleet operations. Optimize costs, maintain inventory, and implement preventive maintenance programs. Drive continuous improvement and ensure regulatory compliance. Qualifications: High school diploma required; Bachelor's degree in business or related field preferred. 5+ years of experience managing fleet vehicles, including repair and maintenance knowledge. 2-5 years of customer service or vendor/client account management experience (B2B preferred). Proficiency in Microsoft Office (Word, Excel, PowerPoint). Ability to work on your feet and drive for up to 8 hours. Availability on weekends and some holidays. Preferred Skills: Vendor management experience. Strong client service and relationship-building skills. Excel and data entry proficiency. Why Join Us? This is an opportunity to work with a global leader in fleet management, supporting a new program expansion. You'll play a key role in optimizing fleet operations and delivering exceptional service to clients. Benefits (Eligibility Applies): Medical, dental, and vision coverage 401(k) retirement plan Life insurance options Short and long-term disability Paid time off and more Job Type & Location This is a Contract to Hire position based out of Greeley, CO. Pay and Benefits The pay range for this position is $19.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greeley,CO. Application Deadline This position is anticipated to close on Dec 13, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated General Manager - Operations Leadership Opportunity to join their team. Seeking a hands-on General Manager to oversee operations and drive organizational excellence. This is a rare opportunity to join a growing company with a strong reputation for quality and employee engagement. You will provide strategic oversight for all administrative, operational, and human resources functions, directly managing a team of 20 employees, including office staff, Shop Manager, Production Manager and Quality Manager. You will report to ownership and play a pivotal role in shaping company culture, building strong relationships, and fostering a collaborative environment. Key Responsibilities: Leadership & Culture Building: Serve as a servant leader, inspiring trust and engagement across all levels. Champion open communication, positive remediation, and honest feedback to nurture a supportive workplace. Problem Solving: Proactively address operational challenges, ensuring issues are resolved efficiently and escalations are managed constructively. Financial Management: Oversee budgeting, costing, AP/AR, and credit evaluation. Set profit margin goals and monitor financial performance to support sustainable growth. Staff Development: Lead hiring, onboarding, and employee relations. Support training, compensation reviews, and career development initiatives. Operational Excellence: Maintain compliance, manage vendor relationships, and ensure the accuracy of business processes. Drive continuous improvement in systems and procedures. Customer & Vendor Relations: Evaluate customer credit, manage payment terms, and participate in key meetings to strengthen partnerships. Qualifications and Skills: Bachelor's Degree required. 7+ years of proven leadership experience in operations, manufacturing, or business administration. Exceptional interpersonal skills with a passion for building relationships and developing teams. Strong financial acumen and analytical abilities. Manufacturing industry experience is preferred. Comfortable being hands on in a plant manufacturing environment, walking the plant floor and engaging with staff at all levels of the organization. Proficiency in Microsoft Office and business/ERP systems. Compensation Range: $130,000 - $150,000 Benefits Offered: 2 weeks of vacation, paid sick leave where applicable by state law, Medical Insurance, Dental Insurance Vision Insurance, 401K, and Life Insurance. If you are a passionate General Manager looking for a new and rewarding career, please apply today! You don't want to miss out on this opportunity! LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************

STRUCTURAL, A Structural Group Company, integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with over 3,000 employees working from locations nationwide and in select international markets. We are currently recruiting a Division Manager to provide leadership and vision to our Ohio Valley region, based out of Ohio, which is focused on providing turnkey solutions to the heavy industrial and power generation market. As a Division Manager, you will provide operational leadership to all aspects of the division and make key decisions related to safety, profitability, business development, operations, resource management, staffing needs, growth, teamwork, and culture for the operations. Other responsibilities include but are not limited to: Understand current business and market trends to inform strategic planning, initiatives, and organizational structure to demonstrate year over year revenue growth. Manage and be accountable for overall financial performance (Profit & Loss accountability) for the division. Providing proactive leadership and direction to maintain the highest level of quality on every construction project. Manage interfaces between multiple departments (e.g. Engineering, Construction, Sales, Estimating) and support each of those departments to ensure programmatic success. Managing the financial success of the division by reviewing the financial status of all projects on a regular basis, assessing long-term profitability, and monitoring the cash flow / collection process. Negotiating contracts with clients Travel to active and prospective jobsites to provide oversight of construction implementation and support for the sales process. Preparing and reviewing budgets and evaluating historical production rates against actuals to provide guidance to project teams. Mentoring and managing project teams. Work closely with internal recruiting to hire and build the team. Providing leadership in safety, following the company's safety culture, practices, and procedures Assists project teams in reviewing and negotiating contracts, change orders, subcontractor contracts, billings, as-builts, budgets, purchases, production tracking, operational planning, development of project schedule, assignment of manpower, communication with engineers and clients, claims management, quality control as related to project schedules, plans and or specifications. Assist project teams in reviewing job progress and developing solutions to ensure that projects remain on time and within budget. Collaborates with other company leadership to formulate operational business strategies, establish goals, and implement solutions. Evaluates current market for signs of change. Prepares division for necessary changes in volume, mix of work, location of work, etc. Takes ownership of financial success of the division. Monitors and help facilitate the cash flow/collection process. Reviews of the financial status of all projects within the division on a regular basis. Works closely with the business development team. Help to evaluate upcoming opportunities and provides focus of bidding efforts. Reviews all divisional proposal prior to submittal. Identifies “Key Clients" and methods to procure their work. Promotes 24/7 Safety Culture and exhibits a Safety 24/7 attitude in all situations. Candidates who meet the following criteria will be given preferential consideration for this strategic leadership position with our Ohio Valley operations team: 10-15+ years of construction experience managing a division / business unit or managing multiple projects as a project manager with at least 10 of those years managing people Previous profit and loss responsibility Demonstrated knowledge of construction contracts, claims management and dispute resolution. Proven success managing, leading, and coaching project teams. Previous experience and proven track record working on concrete repair and/or structural strengthening projects Previous experience working with heavy industrial and/or power generation owners Previous experience negotiating contracts directly with clients and maintaining a strong company position in regard to contractual rights and protecting the company's interest, including intellectual property (IP) Proven ability to provide a vision and path to achieve long-term goals. Demonstrated commitment to safety. Possess a Bachelor's degree in Civil or Structural Engineering, Construction Management, or a related field of study Candidates who possess a Master's degree in Civil or Structural Engineering, Construction Management or a related field of study may be given preference. Approximately 30-40% travel is required with this position. Our ideal candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships. STRUCTURAL, A Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.

The QTI Group is excited to partner with a growing manufacturer in Richmond, Illinois to hire their next General Manager. The General Manager will be responsible for leading day-to-day manufacturing operations and will drive initiatives to optimize production, strengthen customer relationships, and foster a culture of continuous improvement. Responsibilities: Manage day-to-day operations between shop floor, administrative office and shipping/receiving activities Serve as ISO Internal Auditor and participate in regular management reviews Work with procurement team to identify trends in material pricing and availability, ensuring ability to meet customer demands Provide oversight and leadership to estimating, purchasing, logistics and accounting teams Provide strong customer support and ensure alignment with customers Qualifications: 7+ years of leadership experience in a manufacturing setting, with emphasis on operations, finance or business administration Familiarity with manufacturing operations, including vendor and customer relationship management Proficiency in ERP systems, QuickBooks and Microsoft Suite is desired

Sprout Social is looking to hire a Senior Business Operations Manager, Global Enterprise for the Revenue Operations team. Why join Sprout's Sales & Success team? Joining the Sales & Success team at Sprout Social is an opportunity to accelerate your career. We're a dynamic team working to support and scale the leading social media management platform for businesses. You'll work alongside some of the sharpest minds in the industry while engaging with major brands like Kroger, Reebok, Salesforce, and Canva. You'll have the opportunity to design your own career path and shape the future of our business-we're committed to helping you get where you want to go! What you'll do Collaborate closely with the VP of Global Enterprise Sales and Senior leadership to define and drive strategic initiatives for the ENT organization. Lead the execution of sales operational strategies, managing cross-functional initiatives that improve sales performance, pipeline velocity, and forecasting accuracy. Develop and maintain dashboards and reporting infrastructure, providing data-driven insights to optimize sales performance and leadership decision-making. Own communication function to the Enterprise organization (ICs and Leadership)-this includes distilling and succinctly explaining important updates and process changes, delivering strategic direction and ghostwriting communication/presentations on behalf of Sales leadership. Partner with cross-functional teams (Sales, Marketing Product, Customer Success, Finance) to support sales growth and streamline operations and alignment across groups. Act as a trusted advisor to senior leadership, preparing executive presentations and reports that communicate progress, goals, and performance metrics. Lead strategic projects from ideation to execution, ensuring timely delivery and alignment with the company's strategic vision. Ensure resource allocation is aligned with business priorities and growth targets. Provide mentorship and leadership to junior team members, fostering a culture of accountability, innovation, and continuous improvement. What you'll bring We're seeking a candidate who combines strategic thinking with hands-on operational excellence in a high-growth environment. The ideal candidate has a proven track record of driving change and improvement through collaboration and influence. You will have deep experience in sales operations, process optimization, and cross-functional leadership. The minimum qualifications for this role include: 6 - 8+ years of experience in sales operations, business operations or a related leadership role in high-growth or enterprise environments. Proven expertise in managing sales processes, forecasting, pipeline management and driving revenue growth through operational improvements. Strong experience collaborating across Sales, Marketing, Customer Success and Finance teams to ensure alignment and drive execution. Ability to manage complex projects and initiatives with a track record of successfully leading cross-functional teams toward measurable outcomes. Preferred qualifications for this role include: Experience in SaaS or Enterprise Sales environments Expertise in Salesforce and data analytics tools to drive sales insights Prior experience working on large-scale operational projects and program management Exceptional written and verbal communication skills, with the ability to prepare executive presentations and reports that convey strategic insights. Strong leadership and team development skills, with a passion for mentoring and developing high-performing teams. How you'll grow Within 1 month, you'll plant your roots, including: Completing Sprout Social's onboarding and getting acquainted with our products, processes, and strategic goals. Establishing relationships with key stakeholders in Rev Ops, Sales, Marketing and Success. Assessing current sales operations and identifying areas for immediate improvement. Within 3 months, you'll start hitting your stride by: Leading projects and delivering actionable insights to optimize sales performance. Refining sales processes and developing key reporting infrastructure to measure success. Aligning operational initiatives with broader business goals in collaboration with leadership. Communicating updates and important campaign initiatives to the rest of the team. Within 6 months, you'll be making a clear impact through: Delivering measurable improvements in sales productivity and operational efficiency. Implementing scalable systems and processes that support long-term revenue growth. Serving as a trusted advisor to senior leadership and driving cross-functional collaboration. Owning all strategic communications to / on behalf of Enterprise-org-wide emails, leadership decks, All Hands presentations, change management comms-ensuring a clear and consistent voice and action-oriented messaging. Within 12 months, you'll make this role your own by: Leading the execution of large-scale, high-impact projects and initiatives that drive business growth. Acting as a strategic thought leader, influencing key decisions across Sales, Marketing, and Revenue Operations. Shaping the future of Sprout's operations model and continuously improving operational efficiency. Surprise us! Use your unique ideas and abilities to change the Enterprise Team in beneficial ways that we haven't even considered yet. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We're proud to regularly be recognized for our team, product and culture. Our benefits program includes: Insurance and benefit options that are built for both individuals and families Progressive policies to support work/life balance, like our flexible paid time off and parental leave program High-quality and well-maintained equipment-your computer will never prevent you from doing your best Wellness initiatives to ensure both health and mental well-being of our team Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity, and inclusion initiatives. Growing corporate social responsibility program that is driven by the involvement and passion of our team members Beautiful, convenient, and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. For this role, our current base pay ranges for new hires are: Zone 1 (New York, California, Washington): $141,057 (min), $176,300 (mid), $211,585 (max) USD annually Zone 2 (All other US states): $128,200 (min), $160,300 (mid), $176,330 (max) USD annually The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout's equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout's company's 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee's full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at accommodations@sproutsocial.com. Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.

Summary/Objective The Business Partner Manager (BPM) is a strategic HR leader responsible for overseeing Employee Relations, Leave Administration, Workers' Compensation, and the Employee Relations Generalist team. This role ensures compliance, drives operational excellence, and fosters a culture of trust, safety, and accountability. The BPM will supervise relevant team members and collaborate across departments to support employee well-being and organizational effectiveness. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee Relations - Lead resolution of employee relations issues, ensuring fair, consistent, and legally compliant outcomes. - Supervise and develop the Employee Relations Generalists, providing coaching, guidance, and escalation support. - Conduct investigations and recommend appropriate actions aligned with organizational values and legal standards. - Partner with managers to address performance, conduct, and engagement concerns. - Monitor ER trends and proactively address systemic issues through policy, training, or culture initiatives. Leave Administration - Oversee administration of FMLA, ADA, and internal leave programs. - Supervise Leave Administrator and ensure accurate documentation and compliance. - Develop and update leave-related policies and procedures. - Provide training and resources to managers and employees on leave rights and responsibilities. Workers' Compensation - Manage workers' compensation claims and coordinate with TPAs, legal counsel, and healthcare providers. - Ensure OSHA compliance and lead return-to-work and modified duty programs. - Monitor trends and conduct audits to identify risks and opportunities for improvement. Strategic Leadership & Collaboration - Serve as a strategic partner to the Director of People & Culture and other HR leaders. - Analyze data across ER, leave, WC, and generalist domains to inform decisions and improve outcomes. - Collaborate with legal, risk management, and operations to align HR practices with business goals. - Stay current on federal, state, and local employment laws and ensure organizational compliance. - Lead initiatives that support retention, engagement, and inclusive practices across the employee lifecycle.- Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and/or accreditation entities, etc. - Work Environment: This is a hybrid position, requiring flexibility to work both remotely and on-site. Other Responsibilities - Other duties as assigned. Supervisory Duties Direct supervision of: - Employee Relations Generalists - Leave Administrator May provide dotted-line support or mentorship to other P&C team members. Workload Management & Prioritization - Assign task., manage workloads, and prioritize team projects to ensure efficient handling of employee relations cases and other People & Culture responsibilities. Review and adjust team priorities based on organizational needs, ensuring timely and effective responses to employee relations issues. Education, Skills, Experience and Requirements - Bachelor's degree in Human Resources, Business Administration, or related field; Master's preferred. - Minimum of 5 years of progressive HR experience, including employee relations, leave administration, and workers' compensation. - At least 2 years of direct supervisory experience, preferably overseeing HR generalists or program coordinators. - Strong knowledge of employment law, FMLA, ADA, OSHA, and workers' compensation regulations. - Proven leadership and coaching skills, with a track record of developing team members and managing performance. - Excellent communication, analytical, and problem-solving abilities. - Proficiency in HRIS systems and Microsoft Office Suite. Preferred Qualifications Professional certifications (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR). Experience in unionized or multi-state/global environments. Familiarity with ER case management tools (e.g., ServiceNow, Workday). - Valid driver's license and insurable driving record, if applicable. Competencies and Attributes Competencies: Attributes: Conflict Resolution and Mediation Approachable and Trustworthy Analytical and Critical Thinking Cultural Awareness and Sensitivity Confidentiality and Integrity Problem -Solving Mindset Physical Demands/% of time Sitting 51-75% Standing and/or walking Bending Verbal communication >75% Work Hours: Monday thru Friday 8am-4:30pm Travel Requirements: This position requires approximately 20% travel.

About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: Help Upstart's Auto business realize its full potential by being a proactive strategic and operational partner across all functions critical to success. Act as the cross-functional thought leader across the business, turning insights into action and driving execution on what matters most. The Director, Strategic Finance & Business Operations role spans business analytics, strategy development, business performance management, and execution of high-impact initiatives. You will identify and size new strategic opportunities, generate data-driven insights to guide decision-making, and lead cross-functional efforts to address top business challenges. Whether it's building a go/no-go business case for a new initiative, diagnosing unexpected shifts in performance, or mobilizing teams around mission-critical goals, you'll be at the heart of how we shape and scale our Auto business. How you'll make an impact: Strategic Partnership & Business Leadership Act as a proactive partner to functional leaders, ensuring strategic alignment and execution discipline across all teams including Product, GTM, Sales, Customer Success, Finance, Capital Markets, Analytics, Ops, etc. Facilitate structured prioritization processes to ensure teams focus on the highest-impact opportunities Strategy Development & Analysis Identify, evaluate, and prioritize new strategic initiatives and growth bets Conduct detailed analyses and develop business cases to support go/no-go decisions Partner with cross-functional teams to scope initiatives, align stakeholders, and drive from recommendation to action Business Performance Intelligence & Proactive Problem Solving Continuously monitor business performance against key metrics Detect unexpected trends early, lead root-cause investigations, and propose clear, actionable interventions Own resolution of critical issues that cut across teams, mitigating risks before they escalate and become systemic Execution Excellence for High-Impact Initiatives Drive execution of top-priority programs, especially where cross-functional coordination and operational rigor are critical Define success metrics, scope workstreams, and lead working teams to deliver measurable business outcomes Step in to directly lead and operationalize initiatives when ownership gaps arise Minimum Qualifications 10+ years of experience in strategy, business operations, analytics or a similar data-driven role - ideally in fintech or tech. Strong analytical and problem-solving skills, with fluency in tools like SQL, Excel, and at least one BI platform (e.g., Looker, Tableau) Proven track record of leading cross-functional initiatives and working across functions such as product, engineering, marketing, and finance Experience with strategic planning, building business cases, conducting deep dive analyses, and managing operational KPIs Ability to translate complex data into compelling insights and drive alignment with executive stakeholders Strong verbal and written communication skills, with an ability to influence at all levels of the organization Exposure to or comfort with financial modeling, forecasting, or cohort-based revenue and cost analysis Preferred Qualifications Prior experience in management consulting, investment banking, and private equity is highly preferred Advanced degree (MBA, MS/Phd in Finance or Economics) is a plus but not required Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within this range: $184,500 - $255,400. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. The salary listed above for sales roles is On Target Earnings, which includes both salary and commission, assuming 100% target achievement. #LI-REMOTE #LI-Director At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range$184,500-$255,400 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

+ Team is responsible for running global business governance and managing projects related to business governance across Cloud. **Responsibilities:** + Work with stakeholders in global and regional strategy and operations (including enablement and change management) to coordinate development and execution of core programs, with initial focus on: + Fast Start + Consolidated Forecasts + Large Deal Review + Work with stakeholders to identify, develop and land initiatives that simplify, streamline and standardize Business Cadences and their dependencies. + Develop written materials related to the above including slides, documents, and emails for an executive audience. **Experience:** + Minimum of 5-7 years of professional experience in sales operations, management consulting, general business operations, or sales related program management including project execution and strategic planning + Exceptional communication and interpersonal skills, adept at collaborating across diverse teams and fostering strong relationships. + Proficiency in project management methodologies and tools. **Skills:** + Strong analytical skills, with the ability to identify opportunities, assess risks, and make data-driven decisions. + Business Governance + Risk **Education:** + BA required (preferably in business). **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a dedicated and dynamic Business Manager to join our Team! The Business Manager is responsible for working with the internal accounting team members and the school administration to perform business operations on behalf of the Academy. This position is also responsible for executing and managing all aspects of financial operations, preparation of financial reports, audit preparation and business office staff supervision. QUALIFICATIONS Minimum of a bachelor's degree in accounting or business management School Business Official Certification preferred Three years related work in funding and public-school accounting preferred This position is expected to be fluent in computerized finance, accounting, and payroll functions with supervisory experience. The Business Manager must communicate effectively both verbally and in written form. Must have QuickBooks experience, and ability to learn new software applications as needed. Knowledge with State of Michigan grant programs preferred ACADEMY FINANCIAL OPERATIONS Responsible for tracking expenditures in compliance with Board adopted policies and procedures for purchasing. Provide timely feedback to school administration on budget related matters Responsible for ensuring the most cost-effective means of allocating resources throughout the school district. Ensures compliance with State and federal bid requirements for vendor contracts. Responsible for periodic review of all expenditures to prevent negative spending or allocations within all budget line items. Will be fiscally prudent to ensure that the Academy maintains a positive fund balance of 5% consistent with State guidelines. Responsible for the creation and monitoring of the annual general fund operating budget for the Academy. Responsible for monitoring budget appropriations monthly to ensure all operational expenditures are within adopted budget allocations. Responsible for all periodic budget amendments in compliance with the State of Michigan and charter compliance guidelines. Provide fiscal approval for all school related expenditures and allocate funds within the operating budget amounts. Responsible for ensuring the final adopted budget is within 1% of the actual final budget through close monitoring of year-end expenditures. Maintain an appropriate fund balance per all state and federal requirements Responsible for monitoring and reporting any State aid or revenue adjustments and completing budget amendments to be approved by the Board of Directors. Responsible for monthly cash flow analysis to prepare all recurring, vendor and payment arrangements on behalf of the Academy Responsible for the approval of payroll through the review of payroll time reports completed by payroll personnel. Responsible for General ledger posting of all payroll related expenditures on a bi-weekly/monthly basis Responsible for general ledger posting of all monthly expenditures related to the Academy. Such transactions include credit card payments, checks, direct payments and reimbursements Responsible for preparing an annual Cash Flow Worksheet for the upcoming fiscal year in estimation of the required borrowing. Responsible for preparing and completing the annual State Aid borrowing agreement with financial institution. Grant administration REPORTING Responsible for the preparation of monthly financial statements which include 1) statement of revenues and expenditures and 2) Budget to Actual Summary to be presented to the Academy Board of Directors at each scheduled monthly meeting. Responsible for the preparation and completion of all quarterly financial statements including, Balance Sheet, Income Statement, Budget to Actual Summary and Quarterly Cash Flow Worksheet Responsible for all financial matters related to charter compliance including the timely submission of quarterly financial statements to the charter authorizer. Solely responsible for preparation of all schedules and reports for the annual independent audit in compliance with State and federal accounting guidelines. Responsible for scheduling and coordination of independent audit site review and related audit activities. Responsible for the submission of the independent audit report to local State and federal departments prior to the State deadline through the completion of all audits related reporting in a timely manner. Responsible for submission of the Financial Information Database (FID) Report to the State of Michigan on an annual basis within the prescribed State deadline. Responsible for submission of the State of Michigan Year End reporting for grant revenue and federal spending. Responsible for managing grant budgets and grant drawdowns OTHER DUTIES Responsible for providing a comprehensive bi-weekly report to the management organization relating to school business matters. Excellent written and oral skills are essential for the performance of business duties. Responsible for the fiduciary review of all short-term and long-term contractual agreements to align such agreements within appropriate budget allocations. Will be proficient in the communicating with bank and financial professional within business and industry Demonstrate clear, concise, correct communication both written and oral. Complete and submit all assignments and tasks on time. Work in close coordination with the CFO, CEO, Board of Directors and School Administration team. We are an equal opportunity employer. OTHER REQUIREMENTS: Satisfactory criminal background check.