What does a platform manager do?
The duties of a platform manager depend on their line of work or industry of employment. In the information technology (IT) industry, a platform manager is primarily in charge of overseeing the efforts put into developing and maintaining IT programs and systems, ensuring efficiency and client satisfaction. Among their responsibilities include managing IT teams and specialists, setting goals and objectives, monitoring the workflow, performing installations and upgrades, and addressing issues and concerns, resolving them promptly and efficiently.
Platform manager responsibilities
Here are examples of responsibilities from real platform manager resumes:
- Lead Unix tower and manage operations of cloud, which include creation of processes, functions, and work flows.
- Manage CRM platform and internal database.
- Architect, implement, and manage all server, storage, and virtualization platforms.
- Manage transfer of volunteer and donor information from previously used databases to new Salesforce CRM system.
- Hire to manage PMO technology strategies for product management, proposals, and ERP sys- tems designs.
- Manage a group of developers, QA engineers, and writers responsible for implementation and enhancement of the SmartStream platform.
- Lead assort feature development on new Java platform.
- Train all users in Salesforce use and data standards.
- Gather system requirements from CRM, distribution and logistics groups.
- Recognize by Intel legal for IP protection of PCI versus SlimBus.
- Migrate data to new SAN systems using LVM with no system downtime.
- Interact regularly with customers to understand their KPIs and anticipate their needs.
- Recommend and deliver Linux (Redhat) base systems to satisfy business requirements.
- Replace an outdate, unstable and insecure VPN platform with a safer, more robust and modern infrastructure.
- Restore a fail business unit by establishing KPIs, processes and staff as is common with consulting engagements.
Platform manager skills and personality traits
We calculated that 10% of Platform Managers are proficient in Project Management, Java, and Digital Marketing. They’re also known for soft skills such as Analytical skills, Business skills, and Organizational skills.
We break down the percentage of Platform Managers that have these skills listed on their resume here:
- Project Management, 10%
Incorporated Agile project management to prioritize, develop, test and refine functional components for initial-state and steady-state implementation cycles.
- Java, 9%
Designed and developed java based web portal to provide self service capabilities to customers, by automating monitoring operations.
- Digital Marketing, 8%
Created Digital Marketing Risk Management Framework for functional, performance, security risks.
- Salesforce, 8%
Transitioned Technical Support Team to Salesforce Service Cloud and launched Knowledge Base.
- Infrastructure, 6%
Supported capability operational support teams by managing day-to-day cost, adherence, budget, and procurement of infrastructure solutions.
- SEO, 6%
Optimized SEO using Google Analytics, achieving over 100% traffic increase.
Common skills that a platform manager uses to do their job include "project management," "java," and "digital marketing." You can find details on the most important platform manager responsibilities below.
Analytical skills. To carry out their duties, the most important skill for a platform manager to have is analytical skills. Their role and responsibilities require that "it managers must analyze problems and consider and select the best ways to solve them." Platform managers often use analytical skills in their day-to-day job, as shown by this real resume: "lead product development initiatives: soa architecture for the tribal ddb consumer database platform. "
Business skills. Many platform manager duties rely on business skills. "it managers must develop and implement strategic plans to reach the goals of their organizations.," so a platform manager will need this skill often in their role. This resume example is just one of many ways platform manager responsibilities rely on business skills: "led executive sessions and delivered succinct and explicit recommendations to business, program management, and technical leadership. "
Organizational skills. Another skill that relates to the job responsibilities of platform managers is organizational skills. This skill is critical to many everyday platform manager duties, as "some it managers must coordinate the work of several different it departments to make the organization run efficiently." This example from a resume shows how this skill is used: "manage multi-divisional process improvement, business management, and organizational alignment initiatives. "
Communication skills. For certain platform manager responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a platform manager rely on this skill, as "it managers must explain their work to top executives and give clear instructions to their subordinates." For example, this snippet was taken directly from a resume about how this skill applies to what platform managers do: "manage the masterbrand facebook and twitter channels, including content strategy planning, publishing, reporting, and crisis communication. "
Leadership skills. Another common skill required for platform manager responsibilities is "leadership skills." This skill comes up in the duties of platform managers all the time, as "it managers must lead and motivate it teams or departments so that workers are efficient and effective." An excerpt from a real platform manager resume shows how this skill is central to what a platform manager does: "provided leadership for business analysis, project management and development teams for sap erp, crm, bi/bo and legacy systems. "
The three companies that hire the most platform managers are:
- Deloitte144 platform managers jobs
- Accenture53 platform managers jobs
- Pearson52 platform managers jobs
Compare different platform managers
Platform manager vs. Manager, systems engineering
A systems engineering manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructure. System engineering managers inspect the output deliverables of computer systems, identifying process improvement techniques to improve optimal performance and maintain high-quality results. They handle the department's budget and allocate adequate resources to support project management operations and requirements. A systems engineering manager must have excellent knowledge of the technology industry, handling technical complexities, and configuring system management tools.
While similarities exist, there are also some differences between platform managers and manager, systems engineering. For instance, platform manager responsibilities require skills such as "digital marketing," "salesforce," "seo," and "c++." Whereas a manager, systems engineering is skilled in "systems engineering," "architecture," "dod," and "rf." This is part of what separates the two careers.
Managers, systems engineering tend to make the most money working in the manufacturing industry, where they earn an average salary of $131,371. In contrast, platform managers make the biggest average salary, $136,989, in the automotive industry.On average, managers, systems engineering reach similar levels of education than platform managers. Managers, systems engineering are 2.1% less likely to earn a Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.Platform manager vs. Information technology operations manager
An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.
Each career also uses different skills, according to real platform manager resumes. While platform manager responsibilities can utilize skills like "digital marketing," "salesforce," "infrastructure," and "seo," information technology operations managers use skills like "customer service," "itil," "cloud," and "network infrastructure."
Information technology operations managers may earn a lower salary than platform managers, but information technology operations managers earn the most pay in the finance industry with an average salary of $131,479. On the other hand, platform managers receive higher pay in the automotive industry, where they earn an average salary of $136,989.In general, information technology operations managers achieve similar levels of education than platform managers. They're 4.3% less likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Platform manager vs. Information technology systems manager
An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities. They also identify technical opportunities to improve network infrastructures and technology solutions. An information technology systems manager must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to design configuration and maintain the stability of systems.
The required skills of the two careers differ considerably. For example, platform managers are more likely to have skills like "java," "digital marketing," "salesforce," and "infrastructure." But a information technology systems manager is more likely to have skills like "customer service," "network infrastructure," "management system," and "sharepoint."
Information technology systems managers earn the best pay in the hospitality industry, where they command an average salary of $139,343. Platform managers earn the highest pay from the automotive industry, with an average salary of $136,989.Most information technology systems managers achieve a lower degree level compared to platform managers. For example, they're 6.7% less likely to graduate with a Master's Degree, and 0.6% less likely to earn a Doctoral Degree.Platform manager vs. Senior information technology manager
A senior information technology manager is responsible for monitoring the efficiency and performance of the company's technology and network systems. Senior information technology managers oversee technology infrastructures and operations, ensuring the processes adhere to the company policies and regulations. They analyze the schematics and specifications of computer systems, maintaining the safety and security across all networks to prevent unauthorized access. A senior information technology manager must have extensive knowledge of the technology industry, as well as a strong command of programming languages.
Even though a few skill sets overlap between platform managers and senior information technology managers, there are some differences that are important to note. For one, a platform manager might have more use for skills like "digital marketing," "salesforce," "infrastructure," and "seo." Meanwhile, some responsibilities of senior information technology managers require skills like "cloud," "architecture," "strong problem-solving," and "customer service. "
The professional industry tends to pay the highest salaries for senior information technology managers, with average annual pay of $143,891. Comparatively, the highest platform manager annual salary comes from the automotive industry.The average resume of senior information technology managers showed that they earn similar levels of education compared to platform managers. So much so that theyacirc;euro;trade;re 1.1% more likely to earn a Master's Degree and more likely to earn a Doctoral Degree by 0.1%.Types of platform manager
Updated January 8, 2025
