Platform manager work from home jobs

Warehousing Data Input Management on Smartsheet Key Responsibilities: Enter, update, and maintain warehousing and shipment data in Smartsheet. Review and edit transportation information, including shipment coordinates and status updates. Perform data validation and quality checks to ensure accuracy across all records. Use Excel to filter, sort, and apply basic formulas to analyze or clean data. Conduct web-based research to find, verify, or update shipment, vendor, or logistics information. Collaborate with program or operations teams to resolve data discrepancies. Support general supply chain documentation and reporting as requested. Required Qualifications: 1-2 years of experience in supply chain, logistics, warehousing operations, or related fields. Hands-on experience with Smartsheet for data entry, tracking, and updates. Strong Excel proficiency: filtering, sorting, basic formulas (VLOOKUP/SUMIF is a plus). Ability to work with transportation data, including coordinates and shipment information. Strong research skills and the ability to locate and verify information online. High attention to detail, accuracy, and consistency in data handling. Ability to work independently as a contractor and meet deadlines. Preferred Qualifications: Experience with logistics systems, TMS, or WMS platforms. Familiarity with shipment routing, freight terms, or transportation documentation. Strong communication skills and comfort working in a remote work environment. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Kavisha Email: ****************************** Internal Id: 25-54509

What you will find ... 100% REMOTE (6+ months) PTO days + 401K (auto 3% contribution) top ranked hospital in the U.S. What you will do ... Project Manager for Epic Cadence & Referrals Epic Cadence & Referral build validation Project Manage Referrals & Online Scheduling Identify potential roadblocks to project milestones & goals Organize project timelines, resources, and document progress Facilitate meetings for Epic Cadence analysts Liaison with Epic MyChart team to ensure project alignment Wish list ... 3+ years Epic Cadence build 2+ years Epic project management or team lead REQUIRED Epic Cadence Certification REQUIRED align with PST hours Epic Referrals design & build MyChart a plus

The entry level Project Manager role is responsible for leading, managing, and tracking project activities. The candidate is expected to manage customer expectations, provide project reporting and documentation, and promote collaboration among stakeholders. Ensure that the project goals and objectives are met within the planned scope, schedule, and cost. The person will handle decision-making and liaison with the project sponsor. RESPONSIBILITIES: Oversee and lead projects in a traditional waterfall and/or Agile project environment. Develop the project plan and schedule including tmelines, milestones, and resources Lead project meetings to achieve desired objectives and outcomes. Create applicable project deliverables and deliver reporting. Ensure project aligns with PMO guidelines, policies, and standards. Identify project risks and develop effective mitigation plans. Implement measures to ensure utmost quality of project deliverables. QUALIFICATIONS: A Bachelor's Degree with a major in Business, Marketing, Computer Science, Engineering, Accounting, Finance, Psychology, or other related discipline is preferred. Proven problem solving, negotiation, organizational, and time management skills. Good oral and written communication skills. Basic computing knowledge. WE OFFER: Flexibility to work remotely Positive and team-oriented work environment Attractive Salary Package (65K 90K) TRAINING PROCESS: 5 weeks online training Hands-on industry standard training experience Training start date: Friday July 18th, 2025 (starts 6pm EST) 2 days training schedule (Friday 6pm 8pm and Saturday 10am 1pm EST) Simulated case studies and real project examples Send resume to to apply. You may also contact us at ************. COMPANY DESCRIPTION TBS Solutions LLC is a fast-growing Information Technology and Business services company. We are the go-to Business Analysis, Project Management, and Agile Scrum professionals in the DMV area. We have many years of remarkable industry knowledge and experience that will help you realize your dreams of securing a profitable and sustainable career with a bright future.

, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Business Systems team is the strategic technology and data partner for our company's core operations. We are the architects and owners of the tech stack that powers our Finance , Procurement, Merchandising and HR/ People and Culture functions. We partner directly with business leaders to design, implement, and optimize scalable systems. But our work doesn't stop at the application layer. We are also responsible for transforming our business data into a strategic asset. Our team builds and manages the data engineering pipelines, analytics dashboards, and next-generation automation and Gen AI solutions that serve these functions. From core retail domain to our Stitch Fix specific data models, our work ensures data integrity, delivers critical insights, and empowers our leaders to make data-driven decisions. If you love solving complex business challenges with technology and data, and want to make a tangible impact on how our company operates, you'll fit right in. About the Role We're seeking a strategic Senior Engineering Manager to lead our Business Systems Data & Insights team, serving critical domains including Finance (Accounting, FP&A), Merchandising, Procurement, and HR/People & Culture. This is a high-impact, high-visibility role where you will shape the future of how Stitch Fix leverages data and AI to drive key business decisions and directly influence company strategy. You will be responsible for driving our data and AI transformation by building scalable data infrastructure, advancing analytics capabilities, implementing intelligent automation, and accelerating Gen AI adoption across these essential business functions. You're excited about this opportunity because you will... Lead and Mentor a World-Class Team: Hire, develop, and lead a high-performing team of data engineers and automation specialists. Foster a culture of technical excellence and continuous improvement, empowering your team to build robust solutions for data, automation, and AI. Own Critical Data Infrastructure: Build and own end-to-end data solutions, including ETL/ELT processing frameworks, data orchestration, metrics frameworks, and scalable data models optimized for retail financial data, P&C/HR analytics, and operational metrics. Drive AI & Automation Innovation: Establish and evolve automation and Gen AI frameworks purpose-built for Finance and HR. You will drive innovation in Gen AI applications, creating agents and automation that fundamentally transform how these teams work. Ensure Financial & Data Integrity: Build robust, compliant systems that meet the highest standards for financial data integrity. You will ensure all data systems comply with SOX (Sarbanes-Oxley) requirements, implementing necessary controls and audit trails, while partnering with Compliance, Internal Audit, and Finance teams to meet all regulatory requirements (including GDPR, CCPA, etc.). Partner to Solve Complex Challenges: Collaborate closely with a diverse set of stakeholders-from business leaders in Finance and People & Culture to engineering partners in Product, Data Platform, and HRIS-to solve complex data and business challenges at scale. Define Strategy and Execute with Autonomy: You will have the autonomy to shape the team's strategic roadmap and investment priorities based on business impact. You will be responsible for both strategic planning and hands-on delivery, including enhancing current tools and providing direct support to your business partners. We get excited about you because you have... 8+ years of professional experience in data engineering, analytics engineering, or related technical roles, with demonstrated progressive responsibility 3-5+ years of engineering management experience, leading teams of 3-10+ engineers with proven track record of building high-performing teams Expert-level Python and SQL skills with production-grade code quality and design patterns Hands-on experience building and scaling data pipelines using modern orchestration tools (Airflow, or similar) Deep understanding of data modeling, dimensional modeling, and data warehouse design patterns Experience with batch and stream processing using Spark, Flink, or similar distributed computing frameworks Proficiency with cloud data platforms (AWS, GCP, or Azure) and modern data stack tools Strong experience with BI and analytics tools (Looker, Tableau or similar) ETL/ELT development experience with tools like Fivetran, dbt, or custom frameworks Working knowledge of retail financial data (FP&A metrics, merchandise planning, corporate accounting, or procurement analytics) Familiarity with HR data models (headcount analytics, compensation, performance management, or recruiting metrics) Experience integrating with ERPs (Oracle Fusion, NetSuite, Workday or others) and connected planning tools (Anaplan, Adaptive Planning, Essbase) Understanding of SOX (Sarbanes-Oxley) compliance and IT general controls (ITGCs) Experience implementing data controls, audit trails, and access management for financial and HR systems Exceptional cross-functional communication skills-able to translate complex technical concepts for business audiences Strong prioritization skills with business impact and ROI in mind Experience working autonomously and taking ownership of complex projects from conception to deliver Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$138,000-$230,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************

The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff - a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator - to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. * Develops operational plans involving recruiting and marketing campaigns and media and communications tactics * Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs * Selects, trains, develops, and evaluates staff * Manages the work of professional staff members engaged in the design, preparation, and production of public information materials * Directs and supports the day-to-day media activities handled by the Public Information Office staff * Handles high-profile, complex, and controversial media matters * Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach * Coordinates and writes briefing documents for media interviews * Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others * Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff * Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials * Identifies story opportunities for Department subject matter experts to be in the media * Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters * Works closely with the Director of Public Affairs on joint projects and strategies * Oversees development and management of applicable portion of Department budget * Performs other duties as assigned IMPORTANT FUNCTIONS: * May be assigned to perform the duties of similar job classifications of an equal or lower pay grade PHYSICAL REQUIREMENTS: The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: * Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 pounds * Occasional walking and standing * Eye/hand/foot coordination: performing work through using two or more body parts or other devices * Handling: Seizing, holding, grasping, through use of hands, fingers, or other means * Hearing: Perceiving and comprehending the nature and direction of sounds * Reaching: Extending the hands and arms or other device in any direction * Repetitive Motions: Making frequent or continuous movements * Sitting: Remaining in a stationary position * Talking: Communicating ideas or exchanging information * Works both indoors and outdoors in all weather conditions with exposure to dust and noise * May also work in an office setting with overhead lighting and long periods of screen time * Will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time This position requires: * Knowledge of journalism, marketing, public and media relations strategies, principles, and techniques * Knowledge of government and working in a government/political environment * Knowledge of management principles * Knowledge of AP style * Knowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editing * Strong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniques * Knowledge of computers including word processing applications * Knowledge of social media platforms and websites * Knowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or Teams * Ability to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as needed * Ability to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officials * Ability to handle sensitive situations with tact and diplomacy * Ability to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellence * Ability to direct and effectively supervise a diverse workforce * Ability to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police department * Ability to capture the voice of the organization and its officials consistently and convincingly * Ability to prepare and provide professional presentations * Ability to demonstrate excellent problem-solving abilities * Ability to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlines * Ability to perform all duties in a safe manner and in accordance with organizational values, policies, and procedures In addition to the knowledge, skills, and abilities listed above, the position requires: * Education: * Bachelor's degree in journalism, marketing, public relations, communications, or English * Experience: * At least 2 years of progressively responsible professional experience in communications, public or media relations fields * At least 1 year of experience in crisis communications, emergency management, or political environment * 1 year of supervisory experience * A valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employment * License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification * During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license * Preferred qualifications: Bilingual in Spanish for both oral and written communication Tattoos and other markings, as described below, will be cause for disqualification: * Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips). * Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policy * Current Police Department employees hired prior to July 1, 2025, will be exempt from this disqualification Illegal drug usage, as described below, at the time of application may be cause for disqualification: * Any use of marijuana within 1 year prior to the date of application; And/Or; * Any usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of application. SPECIAL REQUIREMENTS: Candidates must be willing to submit to the following requirements: * Comprehensive background investigation * Polygraph * Psychological examination * Drug screening * Physical examination SPECIAL CONDITIONS OF EMPLOYMENT: This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors and may work in an office setting with overhead lighting and long periods of screen time. However, the incumbent may be required to perform some duties outdoors and in a variety of indoor and outdoor environmental conditions with exposure to dust and noise. The incumbent must be able to maintain a high level of confidentiality and integrity as he/she is required to handle extremely sensitive, graphic, and highly confidential information. All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination. Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria. BENEFITS: The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to *********************** CIVIL SERVICE EXAM: January 6, 2026 Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.

Job Title: Workday Engagement Manager Job Type: Full Time/Salary - must be eligible to work in the United States and not require sponsorship Compensation: $140,000 - $170,000 plus bonus THE COMPANY Meridian Partners, LLC - a minority-owned and operated business - is one of the nation's fastest-growing small companies and a 9-Time Inc. 5000 Honoree. Since 2002, Meridian has helped organizations maximize value from their ERP investments, ensuring that enterprise software, infrastructure, and functionality are optimized to meet each organization or agency's strategic goals. Meridian serves federal, state, and local governments, K-12, and commercial organizations. THE OPPORTUNITY Due to continued growth, Meridian Partners seeks a seasoned and client-focused Workday Engagement Manager to join our delivery leadership team. In this role, you will oversee the successful delivery of Workday implementation programs across HCM, Payroll, and Financials for our public sector clients. You will serve as the primary client liaison, ensuring that projects are delivered on time, on budget, and in alignment with Meridian's methodology, governance, and quality standards. WHAT YOU WILL BE DOING Client Leadership & Relationship Management · Serve as the primary point of contact for client executive stakeholders throughout the engagement lifecycle. · Build trusted advisor relationships, ensuring high levels of satisfaction and proactive communication. · Drive strategic discussions on project objectives, success measures, and long-term roadmap alignment. Program Oversight & Governance · Oversee all aspects of Workday implementation delivery, including project planning, resourcing, financial management, and risk mitigation. · Apply Meridian's Workday Delivery Framework (MDF) and Workday Delivery Implementation Methodology to ensure consistent execution across all project phases. · Facilitate steering committee meetings, executive status updates, and issue/risk reviews. Team Leadership & Collaboration · Lead cross-functional teams including Solution Leads, Functional Consultants, and Technical Specialists. · Foster a culture of accountability, collaboration, and continuous improvement. · Provide mentorship and professional development for project team members and emerging leaders within the Workday Practice. Delivery Excellence & Methodology Alignment · Ensure deliverables meet Meridian's internal quality assurance standards and contractual obligations. · Drive adherence to scope, schedule, and budget through proactive change and risk management. · Champion repeatable best practices and contribute to the continuous enhancement of Meridian's project delivery framework. Strategic Growth & Practice Development · Support pre-sales and business development activities, including RFP responses, scoping, and project estimation. · Identify expansion opportunities within existing clients to promote long-term partnerships and Workday optimization initiatives. · Contribute to internal knowledge-sharing and cross-practice collaboration across HCM, Payroll, Financials, and Integrations. WHAT YOU WILL BRING FOR SUCCESS · Bachelor's degree in Business, Information Technology, or related field. · 5+ years of Workday implementation experience, including at least 3 years in an Engagement Manager or Project Leadership role. · Strong knowledge of Workday delivery methodology, governance, and best practices. · Proven experience managing multiple, concurrent Workday deployments for mid-to-large public sector clients. · Exceptional client management, communication, and presentation skills. · Demonstrated ability to lead cross-functional teams in a matrixed environment. · PMP or Workday Project Management certification preferred. · Willingness to travel up to 30%. THE TEAM Led by an inspiring and empowering leadership team with decades of experience, you will work alongside a world-class group of professionals with deep expertise in ERP and Workday solutions. Our team is collaborative, client-focused, and committed to delivering impactful results. BENEFITS · Generous Time-Off Policy · 401(k) - company match and immediate vesting · Life Insurance - company paid · Financial Coaching · EAP Assistance · Caregiver Support Program · Health Care Support Program · Adoption Assistance Program · FSA/HSA · Marketplace Perks offers discounts on a variety of well-being products and services including pet insurance · Optional (employee paid) short-term & long-term disability, critical illness & accident

Smartrecruiters SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform. SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all. Job Description Our customers are looking to transform their talent operations and processes to meet their evolving business priorities. Through the value of the SmartRecruiters' Talent Acquisition Suite and professional services, we are positioned to deliver on their needs and ensure they acquire the best talent to achieve business success. As an Engagement Manager in our Professional Services department, you are responsible for planning and overseeing projects to ensure the success of our customers. Main drivers for success include on time and on budget for the customer while supporting the Hiring Success methodology. Engagement managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed along the journey. Responsibilities include: Align and build relationships with customer sponsors and executive teams. Consistently assess and confirm client satisfaction levels, expectation criteria and program changes Present executive briefings internally to SR management (i.e., reviews project risk, need for executive engagement, addition of new solutions, etc.) Advocate for SR Hiring Success Methodology and engage resources as needed Build complex project plans with various teams, and partners - track and manage status, communication and escalations Manage workstream relationships and align with other PS workstreams as well as cross functionally. Facilitate internal and external project team meetings as needed. Coordinate enablement of Project Management initiatives and/or updates related to COE (center of excellence) throughout the PS team. Partner with the technical team - coordination with Technical resources on tech requirements and integrations with functional workstreams Ensure project team meets client deliverable dates, milestones, and integration of technical delivery dates Work with Sales and pre-sales teams to present our Services to prospective customers Scope, author, negotiate and ensure quality of Statement of Work documents Involve yourself as a Pre-Sales SME to prospects and conduit between sales and post sales Ensure alignment with operations team: project tracking for compliance, burn-rate, milestone and weekly task updates Help resolve issues and manage budgets Maintain expert level knowledge of SR product/modules Prepare status reports and manage project health (internally and externally) Pass all SmartRecruiters product certification exams ... and being the rockstar you are, you will be willing to take on additional responsibilities as needed Qualifications B.A/B.S or equivalent experience Minimum 8 years of business process or professional services consulting experience Minimum of 5 years of solution implementation experience Experience in a consulting environment as a Functional Lead Proven experience managing large enterprise SaaS implementations Ability to deal with and resolve complex customer business issues Ability to travel up to 30% Extra dose of awesome if you have... Project Management certification Experience leading Change Management of transformation initiatives Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Invisible Hand seeks a Community Engagement Manager to research, engage, and manage relationships with local organizations, community leaders, influencers and creators. This role will lead execution of community-centered programming and activations that connect clients with the right audiences and foster long-term relationships. The Community Curator will manage research, outreach, event support, content capture, and ongoing engagement, working closely with internal teams, clients, and community partners. Core Responsibilities Research and vet local organizations, community leaders, creators, and micro influencers for partnerships and programming Develop and apply vetting criteria with strategists to align community partners with client goals Lead outreach and manage day-to-day relationships with community partners on behalf of the agency Build guest lists for activations, manage RSVPs, and ensure the right target audiences are included Collaborate with internal and client teams to shape activations, events, and community engagement opportunities Support the design and execution of activations such as panels, dinners, summits, digital campaigns, and virtual events Maintain a communications calendar and activation plan for ongoing community engagement Write copy and brief designers for community materials based on strategy Identify local creators and influencers and integrate them into activations Capture and edit content at activations and recommend production needs Coordinate logistics of influencer and community partner participation from outreach through post-event wrap Implement continuous engagement tactics such as newsletters, briefings, and virtual town halls Skills & Qualifications 3-6 years of experience in community management, partnerships, influencer marketing, or grassroots event activations Strong research skills to identify and evaluate relevant organizations, creators, and community leaders Experience managing outreach, communications, and relationship building with partners and influencers Ability to plan and execute activations and events from concept to delivery with attention to detail Skilled in building guest lists and ensuring participation of target audiences Strong written communication for outreach, copywriting, and briefing creative teams Comfortable with content capture and light editing to support storytelling and engagement Strong organizational and project management skills with ability to meet timelines and milestones Collaborative and able to work closely with cross-functional teams and clients Experience with social impact or climate-related programs is a plus Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.

PTP is a fast growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for an Engagement Manager to help us sell and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities Develop, maintain and grow client relationships Participate in and lead aspects of the sales process Facilitate buy-in of proposed solutions from top management levels at the client Lead delivery teams from project planning through execution Manage expectations and day-to day interactions with client executives and sponsors Optimize delivery processes and methodologies to enhance efficiency and results Provide leadership and support for delivery teams and staff Participate in staff recruitment and retention activities Provide CX thought leadership around improved business and technical solutions Requirements 10+ years of IT consulting experience, with 3+ years leading CX projects Experience with large contact center implementations Experience managing a consulting team on a day-to-day basis to create client deliverables Ability to articulate and compare alternative approaches, drawing from previous engagements Ability to independently develop CX strategies based on strong analytical skills and business knowledge Ability to generate CX solution architectures based on strong analytical skills and technical knowledge Ability to independently scope and size CX projects Experience conducting business requirements definition sessions with client staff Willing to travel through the US We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.

About GE Vernova: GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world's challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains, and upgrades power generation equipment, enabling operators of the world's energy infrastructure to provide more reliable and affordable energy. Job Summary: This Visual Management Program Manager II owns the strategy & execution of visual management drawing creation. This role is responsible for publishing approximately 400 events annually for all technologies using Live Outage. This role also partners with stakeholders across the enterprise including Operations, P&L Engineering, P&L Methods, Global Tooling, Resource Management, Region Operations, and Lean to identify the outage execution team's drawing needs and then organize and deliver the drawing package. Essential Duties & Responsibilities: Own and improve the end-to-end process of creating and publishing Visual Management packages for the Live Outage application for all technologies Manage visual management drawing package builds for Live Outage for all technologies with the goal of publishing packages 30 days prior to outage start date Create and maintain current and future state drawing package standards Coordinate with global Resource Management teams to influence allocation and prioritization of all necessary FE resources in advance of forecasted outages and associated Visual Management builds Manage and balance assigned Visual Management budgets to properly allocate costs for Visual Management support Direct and prioritize the daily work of assigned Field Engineers to ensure they deliver high quality, complete and accurate Visual Management builds Train field engineers on how to build the visual management packages which includes finding correct part numbers, selecting correct drawings, etc; training may be customized depending on outage scope Conducts Genba visits with field engineers and outage execution teams to observe, obtain feedback and ensure drawings are meeting needs; identifies problems and opportunities for continuous improvement Builds a lean culture by partnering with other functions to identify additional content needed on drawings and improve quality and cycle time of drawing package builds Manages the process for the creation of the Value Object package to include coordinating with Field Engineers and others to build the packages. Uses value stream/process maps to contribute to a kaizen calendar and other improvement projects to reach future state and breakthrough results at component, process, and value stream level. Drives accountability to realize improvements from all supporting organizations through follow up to ensure implementation and realized value stream improvement. Prepare and publish visual management drawings as needed Travel may be required You may be assigned other duties to help proactively drive our FieldCore vision and align with our organization's core values. Required Qualifications & Experience: Bachelor's degree in related field with minimum five years of Field Engineer or Project management experience; additional years of experience in power generation can be substituted for degree 8+ years progressive experience and demonstrated success/knowledge in gas turbine maintenance (same here?) 4+ years of experience in power generation and field services experience in Heavy Duty Gas and/or Steam Turbine maintenance Proficiency with PLM, SBOM, and all GE Vernova drawing and bill of material delivery systems Proficiency using Live Outage English proficiency required Desired Characteristics: A deep understanding and experience with gas and steam turbine outage execution Experience working in the field with outage schedules and field procedures Experience with Primavera and job cost estimators Experience with lean methodologies Demonstrated results leading outage improvement activities and developing cost remediation projects and programs Excellent communication and management skills, strong interpersonal and influencing skills; ability to work with all levels of employees Expert in power generation outage maintenance Strong project planning and organizational skills Ability to handle multiple projects concurrently Demonstrated year-on-year KPI improvement Work well both independently and in a team environment, including in remote work settings Compensation and Benefits: The annual salary range for this position is $88,800 to $146,400. This is an exempt from overtime position. FieldCore benefits include insurance (medical, dental, vision, disability, and life), retirement savings, health and Wellness reimbursement, and a bonus or incentive program. Eligibility for FieldCore benefits is determined under the terms of the applicable benefits plan. FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law .

About Us At SentinelOne, we're redefining cybersecurity by pushing the limits of what's possible-leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We're looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you're excited about solving complex challenges in bold, innovative ways, we'd love to connect with you. About the role: SentinelOne's Vigilance DFIR team conducts digital forensic investigations and threat hunting operations for global clients. Our team provides multiple levels of proactive and reactive services to our clients to include incident readiness assessments, table-top exercises, purple-team activities, full-breach investigation, malware analysis, and hunting operations. The selected candidate will be an experienced investigator and endpoint-based hunter with superior technical and customer services skills. What are we looking for? SentinelOne's DFIR team conducts digital forensics investigations, incident response, and breach readiness engagements for global clients. Our team provides comprehensive proactive and reactive services, including incident readiness assessments, tabletop exercises, purple-team activities, full-breach investigations, malware analysis, and threat-hunting operations. This role will support the reactive DFIR services, managing the overall success of cyber incident investigations. In this role, you will work with our global team of DFIR analysts and serve as the point of contact with customers throughout the entirety of an investigation. The ideal candidate will be an experienced leader with technical expertise and exceptional client management skills. What will you do? Lead business development activities including scoping, requirements gathering, and contract development Collaborate with account teams and internal and external legal counsel to ensure service agreements and statements of work are in place Handle high-stakes client interactions involving legal counsel or executive stakeholders Oversee active DFIR investigations, ensuring exceptional quality and timeliness of deliverables Establish and maintain clear communication channels with all stakeholders Manage DFIR investigation objectives, timelines, resource allocation Coordinate cross-functional teams including internal resources and external vendors Handle escalations and resolve technical or operational challenges Ensure proper evidence handling and documentation throughout investigations Maintain oversight of case documentation and artifact archival Ensure adherence to standard operating procedures and best practices Lead post-engagement reviews and process improvement initiatives Conduct technical analysis including endpoint forensics, log analysis, and threat-hunting when required Maintain flexibility with schedule and participate in weekend and holiday on-call schedule Adopt and follow our core values amongst the team: Trust - We earn our client's trust via technical expertise and a customer-first mindset. Accountability - Every team member contributes to our group success via diligently fulfilling their assigned duties. Collaboration -The DFIR team works closely with our threat intelligence, research, MDR, and product teams to ensure the success of every investigation. Relentlessness - We will leave no stone unturned to provide outstanding service and fulfill our client's needs. Ingenuity - If no tool or process exists to enable our investigations and hunts, then we will create one. There is always a way to improve existing methodologies. Community - The DFIR team supports each other as we grow and improve ourselves and our service. What skills and knowledge should you bring? 5+ years of hands-on consulting experience in digital forensics and incident response Proven track record of managing complex incident response engagements Expert-level experience with industry-standard forensic tools and methodologies Strong understanding of and experience with EDR/XDR platforms and security technologies Experience conducting malware analysis and memory forensics preferred Demonstrated experience in endpoint-based threat-hunting and compromise assessments Experience working with cyber threat intelligence platforms and processes Excellence in client communication and relationship management Experience working with legal teams and insurance carriers Strong project management and team leadership skills Industry certifications (GCFE, GCFA, CFCE, EnCE, or similar) preferred Active participation in the security community through speaking engagements or publications preferred Evident self-starter with intellectual curiosity and the ability to adapt to change Why us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA Unlimited PTO Industry leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Disability and life insurance Employee assistance program Gym membership reimbursement Cell phone reimbursement Numerous company-sponsored events including regular happy hours and team building events This U.S. role has a base pay range that will vary based on the location of the candidate. For some locations, a different pay range may apply. If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions. Base Salary Range$128,800-$150,000 USD SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. SentinelOne participates in the E-Verify Program for all U.S. based roles.

Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview This role is a non-supervisory position responsible for working with key customers and stakeholders in the excipients industry on acquisition and complete submission of information for USP documentary standards, primarily in the North America (NORAM) and Europe Regions. This role will be responsible for delivering USP monograph donations for excipients and other raw materials through effective and appropriate stakeholder engagement. The incumbent works directly with companies with raw materials or testing of raw materials that are included in FDA approved products/processes as well as with internal USP staff globally including: Program Units, Strategic Customer Development Managers, Scientific Experts, and Business Leaders. This includes management of day-to-day activities including company meetings, planning, reporting and tracking to ensure delivery of key targets and growth goals. This role requires excellent interpersonal and communication skills, with the ability to influence cross-functional teams and external stakeholders. This role is within the Regions & Program Operations Division and reports to the Donations Director. How will YOU create impact here at USP? As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments The Donations Engagement Manager has the following responsibilities: Develops donation focused account strategies, driving ongoing collaboration and alignment across all relevant internal stakeholders/partners. Lead monograph acquisition (donation) efforts globally, and as needed, with particular focus in NorAm and Europe at assigned companies. Identify and develop key contacts for acquiring the information required to develop USP's public standards. This includes the development of new monographs, modernization of existing monographs, and compendial requests to address FDA comments on proposed monographs to the USP-NF. Develops specific plans and performance targets that supports overall donations strategies. Deliver on monograph donation targets, ensuring quality data/components for further development by Science and USP Expert Committees, in an expeditious and efficient manner Educate, support, and assist the sponsor of a potential monograph with guidance related to USP and how USP fits into a comprehensive compendial strategy. Regularly engages in business and relationship development activities with identified donors and other relevant stakeholders. Develops and nurtures relationships with key people and decision-makers within each account. Leverages internal USP resources to effectively position all relevant USP resources to further the mission of USP. Regularly executes professional presentations to donors to include, but not limited to the C-suite, Regulatory Affairs, Quality and R & D departments (and their respective staff). Develops an overall understanding of USP's business (Small Molecules, Biologics, Growth Programs) to ensure that conversations with donors can foster broader collaborative dialogue between USP and targeted donors. Understands the relationship between USP, Regulatory and Commercial markets both domestically and internationally and how those relationships affect USP and external accounts. Has ability to provide scientific and technical support to assigned donors. Leverage internal USP counterpart resources such as Science, SCD, Scientific Affairs and USP Education, for inquires and/or programs that need greater detail and program content expertise. Maintains and updates account information for all assigned accounts. Updates contact management system with all relevant donor information. Uses information strategically to be proactive at engaging USP resources. Makes the requisite number of touch points (phone calls, emails, teleconferences, meetings, and customer visits) to assigned donor accounts to the responsible individuals and decision-makers on USP's standards development process, and opportunities for donor contributions, with a primary focus on monographs, and documenting calls, meetings and emails in Salesforce. Supports donor events and workshops to enhance and promote the importance stakeholder contributions to the standards development process. Identifying contacts at assigned companies to work with USP on new monographs, monograph improvement and bulk material. Develop and report on understanding drivers and barriers for donations. Keep track of the progress to goals, monthly. Help to increase our understanding of the relationship between USP, Regulatory and Commercial markets both domestically and internationally and how those relationships affect our Mission. Works as part of a Team leveraging the resources in donations operations and donor recognition to support our donors and elevate the impact our donors provide for global public health. Travel can be up to 50%, both domestic and international. Perform other related duties as assigned. Who is USP Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Bachelor's degree in chemistry, or a related science field, required or a business degree or related field. Seven (7) years' experience in a life sciences role, preferably in the pharmaceutical, specialty chemical industry or contract laboratory services that does testing for the pharmaceutical industry or other evidence of experience in conducting USP-NF testing in an analytical laboratory. Three (3) years of experience providing account management to pharmaceutical or chemical/laboratory supply channels. Experience in life sciences related work with demonstrated customer facing engagement activities including but not limited to face-to-face interactions and digital touchpoints. Good interpersonal skills, communication skills, and telephone manner required. Advanced understanding of pharmacopeia and use of compendial standards Advanced understanding of the pharmaceutical industry The ability to influence without direct authority. Results-driven with demonstrated successful outcomes. Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner. Ability to handle multiple priorities in a fast-paced environment. Able to work flexible hours when needed, including travel between 40-60% of the time. Additional Desired Preferences Experience using data analytical platform (e.g. Tableau) and CRM platform (e.g. Sales Force) a plus. Previous donation/stakeholder engagement (including sales) experience a plus. Experience with regulatory compliance, quality control, quality assurance or GMP background a plus. Account management skills required. Strong problem-solving skills with customer-centric approach. Excellent relationship-building skills with stakeholders. Excellent in person & virtual presentation skills. Self-motivated and able to work in a fast-paced multi-task environment. Combined education in Pharma science and business is highly preferred. Proficiency with Microsoft Office, data query, analysis, and reporting. Superior interpersonal skills: professionalism, collaboration, accountability, delegation, and customer service Ability to build effective work relationships quickly and work collaboratively in a global setting both internally and externally. Ability to effectively manage multiple competing priorities with high attention to detail. Knowledge of USP products and services is highly preferred. High business acumen abilities - can understand and deliver on business objectives. High comfort with navigating through ambiguity and frequent change, and course-adjusting in the moment. Demonstrated initiative and resourcefulness with good judgement. Strong influence, negotiation, critical thinking, problem-solving and conflict resolution skills. Supervisory Responsibilities None, this is an individual contributor role. Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation Base Salary Range: USD $98,900.00 - $127,250.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions-integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more-to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS AN ENGAGEMENT MANAGER, YOU WILL HAVE THE OPPORTUNITY TO: Develop, own and manage customer relationship, from a delivery perspective, across the NeuraFlash, Part of Accenture portfolio ensuring seamless execution for clients Provide oversight on project teams to ensure successful delivery using a hands-on approach, providing direction, guidance and oversight to the project teams. This could include serving as an escalation point, ensuring compliance and quality delivery, client satisfaction, and driving project or program direction from a product ownership standpoint Act as a “thought leader” for our customers, helping them drive outcomes while continuously identifying areas of further transformation Participate in customer sales cycles focusing on developing rapport with prospect, understanding scope, estimates and staffing needs. In addition, collaborate with the Sales organization to build account growth and expansion plans Smoothly transition customers from the sales process to project delivery. This includes: SOW reviews, defining project roles and responsibilities for kick off, and facilitating kick off and client onboarding In collaboration with Neuraflash, Part of Accenture's operations/staffing team and BU leadership, ensure the appropriate project team is staffed and defined while managing and mitigating staffing risks Actively drive and participate in internal initiatives that can include driving innovation in the areas of solution delivery capabilities, enterprise delivery methodology, and reusable assets Contribute to NeuraFlash, Part of Accenture at a leadership level, be an advocate of our brand, and help NeuraFlash, Part of Accenture grow and scale Travel up to 25% for customer projects and company events QUALIFICATIONS: 10+ years of consulting experience with a strong blend of solution architecture, pre-sales advisory, and client-facing leadership across iterative software development initiatives 5+ years leading complex customer engagements or solution workstreams of 15+ team members, with direct accountability for solution strategy, technical direction, and stakeholder alignment 5+ years of experience architecting, selling, and delivering Salesforce or AWS solutions, with the ability to clearly explain platform capabilities, tradeoffs, implementation considerations, and roadmap options across Salesforce clouds and/or AWS services Deep expertise in Contact Center, Salesforce, or AWS-based solution design, such as Salesforce Service Cloud, Experience Cloud, Field Service, Revenue Cloud, Amazon Connect, and/or integrated CCaaS ecosystems Proven pre-sales experience, including discovery leadership, solution mapping, scoping, estimation, and presenting technical and business value to C-level and VP-level stakeholders Hands-on experience designing end-to-end architectures across multiple phases of delivery-requirements, solution blueprinting, user experience, integrations, data models, QA strategy, and go-live readiness Strong understanding of the full SDLC and program governance, enabling clear articulation of technical risks, architectural decisions, and roadmap tradeoffs to both technical and non-technical audiences Experience shaping and managing cross-functional solution teams, including developers, technical architects, business analysts, and QA resources to deliver cohesive and scalable solutions Strong commercial acumen with proven experience creating SOWs, Level of Effort estimates, Change Orders, and supporting sales motions while managing scope, value proposition, and customer expectations Excellent communication and storytelling skills, capable of leading executive conversations, whiteboarding future-state architectures, roadmap creation, and influencing decision-making in pre-sales and delivery settings PREFERRED SKILLS: Passion for delivering software solutions, building Salesforce, Amazon and other software solutions with state-of-the-art technology Outstanding verbal and written communication skills to audiences of all levels including client-facing skills Eager to embrace challenging situations and enjoys solving complex problems Proven ability to work cross-functionally Serve as a strategic advisor to customers, guiding them through end-to-end agentic transformation journeys across AI technologies Maintain expertise in the evolving agentic marketplace, including platforms, frameworks, and emerging capabilities, to help customers make informed decisions Translate complex AI capabilities into clear, value-aligned recommendations that support each customer's business objectives, operational strategy, and digital-transformation roadmap Identify common agentic use cases, assess customer readiness, and prepare actionable adoption strategies for customers Provide thought leadership by sharing industry insights, publishing perspectives, and shaping best practices agentic systems Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What's it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.

Head of Engagement, Lifecycle@ Midi Health 👩 ⚕️💻 Hi 👋 I'm Em - Midi's SVP of Growth. I joined Midi because the women's health system is broken, and this team is actually doing something about it. We've built one of the fastest-growing consumer health businesses in the U.S. by pairing world-class clinical care with products and an experience women actually trust. Now we're building the next pillar of that engine: a Site, Engagement & Lifecycle function that turns interest into activation, activation into retention, and retention into lifelong LTV. If you weren't working in Marketing, you'd probably be Product or Data so you're an expert in partnering with those functions to bring a data-driven approach to scaling engagement across the entire funnel. You love experimentation, lifecycle automation, funnel optimization, and the messy, deeply human mechanics of engagement. Come join us! Just like menopause, This job is hot! 🔥 What you will do as the Head of Engagement 📈: Site Conversion & Experimentation Own the logged-out experience: homepage, category pages, landing pages, PDPs, and onboarding flows. Build a structured A/B and multivariate testing practice, including hypothesis development, test design, measurement frameworks, and experiment velocity. Partner with Product to instrument the site, ensure clean data, and implement tracking that enables deep funnel analytics and attribution. Collaborate with Brand/Content to ensure site messaging and onsite content meet patients where they are Lifecycle, Retention & LTV Architect a holistic lifecycle strategy across email, SMS, push, in-product messaging, and emerging channels.Stand up and/or expand lifecycle platforms (Iterable, Braze, Customer.io, Klaviyo, etc.). Build segmentation, triggers, drip flows, and personalization frameworks that improve: Activation, Visit completion, Supplement / Rx purchase, Subscription retention, Winback Own core LTV and Retention KPIs (e.g., D90 retention, D180 retention, repeat purchase rate, subscription stickiness) Engagement Analytics & Insights Build dashboards and measurement frameworks to quantify engagement health: funnel drop-off, activation gaps, lifecycle performance, channel attribution, and behavioral cohorts. Partner with Data Science to develop LTV models and identify segments that matter most for revenue. Bring insights back to Marketing, Product, and Clinical Ops - and influence roadmaps through data. Patient Journey Mapping & Experience Design Own the end-to-end patient journey map across all states: Prospect → Evaluating → Active Patient → Engaged Patient → Multi-Category Patient → Paused → Churned → Reactivated. Identify behavioral drop-offs, emotional friction points, unmet needs, and opportunities to strengthen trust, activation, and long-term value. Partner with Brand, Content, and Category teams to ensure that the messages, modules, and content patients see match their state, intent, and needs. Cross-Functional Leadership + Team Management Work seamlessly with Product, Design, Data, and Engineering to build and launch experiments and lifecycle programs. Influence the product roadmap with insights on onboarding friction, quality of traffic, category performance, and conversion improvement opportunities. Manage two high performing lifecycle marketers and look to hire support for the site The Business Impact: 🌱 Engagement Journey Health & Conversion Across Patient States: Diagnose where and why patients drop, hesitate, or churn and use lifecycle + the site to improve drop off points Stronger Activation & Visit Completion: Improve patient journey from site visit to registration to visit completion Higher Engagement & Retention: Increase retention and LTV by ensuring engaged patients receive relevant touchpoints, content, reminders, and support - not generic broadcasts. Churn Reduction & Reactivation: Build reactivation loops that bring patients back into care at the right moment (e.g., symptom progression, renewal cycles, life transitions, category needs). Personalized, Purposeful Messaging Across Channels: Ensure the right message, module, or piece of content appears at the right moment - on site, via email, in the product, and across education flows. Better Cross-Functional Decisions: Equip Growth, Product, and Brand with insights on patient motivations, behaviors, engagement patterns, and blockers that directly inform the roadmap. What you will need to succeed: ✅ 7-12+ years in Growth, Lifecycle, CRM, Experimentation, or Product-adjacent roles at high-growth consumer or health tech companies. Proven experience partnering deeply with Product + Data teams on experimentation frameworks, attribution, and lifecycle triggers. Hands-on technical fluency with lifecycle and experimentation platforms (Braze, Iterable, Customer.io, LaunchDarkly, Optimizely, Amplitude, GA4, etc.). Demonstrated ownership of site conversion, retention, and lifecycle KPIs across a multi-product ecosystem. Strong analytical chops paired with patient experience design to make the best possible customer journey Bonus points: 👏 Experience setting up lifecycle platforms from scratch is a major plus. Telehealth, e-commerce, subscription, or regulated category experience is a bonus. The interview process will include: 📚 Meet with our Talent Partner (30- 45 min) Meet with SVP of Growth (30 mins) Deep Dive Interview with SVP of Growth (1 hour) Final Team Interviews (3-4 hours) Final Executive Interview (1 hr) At this time, Midi is unable to provide visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship needs. The Salary range for this role will depend on experience.Midi pays a competitive base salary, plus equity and benefits. While you're waiting for us to review your portfolio, here's some fun content to check out 🎥 ******************************************* #LI- JA1 Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************. Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please find our CCPA Privacy Notice for California Candidates here.

at The CBORD Group, Inc. Who We Are: CBORD and Transact have come together as industry leaders in integrated technology solutions, powering housing, access, foodservice, nutrition, eCommerce, card systems, and innovative payment, mobile credential, and commerce solutions. Our technology supports K-12 and higher education, healthcare, senior living, and business campuses, creating connected campus experiences that simplify operations and enhance lives. With a mobile-centric ecosystem and partnerships with over 1,750 institutions, we are dedicated to improving the student experience across all aspects of campus life.We are currently searching for qualified candidates for National GPO Engagement Manager. Please see the details for the position below.Title: National GPO Engagement ManagerLocation: Remote within the US.Job Description: The National GPO Engagement Manager is responsible for the strategic management and growth of national Group Purchasing Organization partnerships. This individual will serve as the primary liaison between the company and designated GPOs, ensuring alignment with corporate objectives, optimizing contract performance, and driving incremental revenue across member organizations. The National GPO Engagement Manager will collaborate with internal sales, marketing, legal, and operations teams to maximize contract utilization and member engagement.GPO Relationship Management: Act as the primary point of contact for assigned GPO accounts. Develop and maintain strategic relationships with GPO executives, contract managers and consultants. Represent the company at GPO conferences, meetings, and forums. Contract Strategy & Execution: Lead the development, negotiation, and execution of GPO agreements. Monitor contract compliance and manage pricing, amendments, and renewals. Identify and implement strategies to increase contract utilization across GPO members. Sales Enablement & Collaboration: Work closely with field sales teams to drive member adoption and contract performance. Develop sales tools, resources, and training to support client success managers and account executives in leveraging GPO contracts. Provide account-level intelligence and support key member initiatives. Analytics & Reporting: Analyze contract performance, market penetration, and member activity to identify growth opportunities. Prepare and present business reviews for internal leadership and GPO stakeholders. Track KPIs such as revenue growth, compliance rate, and contract pull-through. Market Intelligence: Stay informed on industry trends, regulatory changes, and competitive dynamics affecting GPOs. Use insights to shape go-to-market strategies and product positioning within GPO channels. GPO Partnership Program Execution: Lead execution of structured partnership programs with GPOs (e.g., Premier), including reporting, communication strategy, and member engagement. Collaborate on Market Opportunity Reports and Targeted Member Reports, including procurement insights, demand data, and market demographics. Facilitate and analyze quarterly Leadership Meetings focused on purchasing behaviors, opportunity pipelines, and engagement metrics. Coordinate quarterly Member Communications, including newsletters and sales enablement materials like 'Sales Call in a Box'. Plan and participate in Joint Webinars, reviewing feedback and identifying follow-up opportunities. Manage Administrative Fee implications tied to reporting structures, prepare notices, and ensure contractual compliance. Document partnership activity and propose annual improvements to the marketing reporting structure. Serve as escalation point for unresolved issues related to reporting compliance and revenue-impacting disputes. Qualifications: Bachelor's degree in business, Healthcare Administration, or related field (MBA preferred). Minimum of 5 years of experience in national account management, preferably within healthcare, medical devices, or pharmaceuticals. Demonstrated success managing complex contract negotiations and partnerships with GPOs (e.g., Vizient, Premier, HealthTrust, Intalere). Strong business acumen with the ability to interpret data and translate it into actionable strategies. Exceptional interpersonal, presentation, and communication skills. Willingness to travel up to 15% nationally. Preferred Experience: Experience with CRM platforms (e.g., D365, Salesforce, SalesLogic, NetSuite) Familiarity with value-based care and cost-containment strategies. Prior experience executing multi-channel partnership programs or marketing reporting frameworks with GPOs. Planning for the Future: Employer paid Life Insurance / AD&D / Short-Term Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D Access to FSA Plans & Commuter Benefit Plans 401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay. Both your contribution and the company contribution are immediately 100% vested. Access to the Roper Employee Stock Purchase Plan Paid Parental Leave Program. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI.****************************************** Employment Candidate Privacy NoticeTransact Employment Candidate Privacy Notice

About us Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Role Description Your North Star: Managing and motivating teams to drive enrollment We are seeking a highly skilled and motivated Outreach & Engagement Manager to join our team. As the Outreach & Engagement Manager, you will drive enrollment and activation KPIs through effective coaching, training, and supervision of a team of outreach specialists during evening hours. You will be responsible for monitoring your team's performance, and developing and implementing effective strategies and processes to engage prospective patients. This is a critical position that requires strong leadership, excellent communication skills, and a deep understanding of healthcare regulations, policies, and procedures. Responsibilities Lead, and manage a team of outreach specialists providing regular training, and coaching to achieve enrollment KPIs. Facilitate onboarding and training of new specialists. Analyze qualitative and quantitative outreach performance metrics to identify trends and opportunities to improve key KPIs including enrollments and CAC. Monitor call quality and adherence to established protocols and standards by conducting regular audits of call recordings and specialist interactions. Maintain accurate and up-to-date documentation of specialist interactions, outcomes, and follow-up actions, adhering to privacy and confidentiality regulations. Identify opportunities and implement process improvements to enhance the efficiency and effectiveness of outbound and inbound calling. Execute on regular performance evaluations of outreach specialist calls and documentation. Create and maintain team schedules to ensure adequate coverage. Ensure compliance with government regulations and guidelines in all outbound calling and outreach activities. Foster a supportive and inclusive team environment, encouraging professional growth and development. Who you are Earned your Bachelor's degree in healthcare management, public health, or a related field. Able to work some evenings, with a standard schedule of Monday - Friday, 8:30am - 5:00pm CST. Proven experience in healthcare management, specifically in outbound calling and proactive outreach. Strong knowledge of Medicaid policies, procedures, and value-based care. Excellent communication and interpersonal skills to engage with diverse patient populations. Demonstrated leadership abilities, with experience in managing and motivating teams. Proficient in data analysis and reporting, using metrics to drive performance improvements. Detail-oriented, with exceptional organizational and documentation skills. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Familiarity with healthcare software systems and customer relationship management (CRM) tools. Bonus points if you have any of the following Experience working in a fast-paced and dynamic startup environment. Are fluent in speaking and writing Spanish. Why you should join our team By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it. We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer: Competitive healthcare benefits Generous equity compensation Unlimited vacation Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship) At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $90,000-$115,000 plus a bonus. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash. #LI-Remote Potential Fraud Warning Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information. Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending ******************. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at ********************** to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.

Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom. Position Summary This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role. Responsibilities Lead the QMS Program, specifically the deviation, CAPA, & change control programs Develop, improve, and administer the QMS Program Act as Kivo QMS business administrator Provide subject matter expertise to improve the QMS Develop and improve Quality department procedures Train new users on Kivo QMS Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records Coordinate periodic review of QMS records Generate metrics to ensure on-time record closure and identify corrective actions Develop and present QMS metrics to management Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions Meet with QMS record owners and participants to ensure proper system usage Support internal and external audits related to the QMS Enhance the Quality Culture by being a proactive and professional resource for the business. Minimum Qualifications Minimum of 10+ years' experience in related Biopharmaceutical QMS roles Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred BA or BS is preferred though long-time experience in QA may be acceptable Strong organizational skills and attention to detail Strong interpersonal skills Computer skills and previous experience with eQMS Ability to provide subject matter expertise regarding QMS implementation and administration Systems Administration experience Preferred Qualifications MS or advanced degree Experience with Gene Therapy / Cell Therapy products Previous experience with Kivo QMS Computer System validation experience Entrepreneurial and results driven Project Management experience MS Office proficiency Competencies Collaborative - Openness, One Team Undaunted - Fearless, Can-do attitude Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. Entrepreneurial Spirit - Proactive. Ownership mindset CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Senior Manager: Base pay range of $130,000 to $150,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************

Join ph Data, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges. ph Data is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results. 6x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024, 2025) Fivetran, dbt, Atlation, Matillion Partner of the Year #1 Partner in Snowflake Advanced Certifications 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc) Recognized as an award-winning workplace in US, India and LATAM The Sr. Manager of Total Rewards and Systems is a multifaceted role responsible for overseeing ph Data's total rewards (compensation and benefits) programs and HRIS/HCM systems. This role requires a strategic thinker with analytical skills and the ability to manage multiple HR functions effectively. The Director will report to the VP of People Operations and work cross functionally to support the organization's People Ops objectives. Who You Are: You are comfortable operating and leading in a work environment with rapid change. You are accustomed to pivoting when organizational needs or priorities change, and you can take on unanticipated new initiatives with ease. You work well on a team. You are collaborative, humble, full of integrity, open-minded, fun to work with and decisive. You are a problem-solver who is great at listening, asking questions, and being curious about all sides of any given situation. You take ownership and demonstrate a high degree of accountability. Be able to explain both the “what” and the “why” when rolling out new programs, policies, and decisions. Have a bias for action and be comfortable making quick decisions in response to changing conditions, but use discretion and sound judgment to pursue other opinions as needed. Responsibilities: Experience with designing and managing compensation strategies and salary structures that align with company goals, ensuring internal equity, market competitiveness and support for talent retention and career progression. Manage health and welfare benefits programs, including medical, dental, vision, life insurance, and disability plans. Management, implementation, and optimization of the Human Resource Information Systems (HRIS) and Human Capital Management (HCM) technology solutions: Lattice, Enboarder, Paycom, and Greenhouse preferred. Lead HRIS/HCM related projects, including system implementations, upgrades, and process improvements. Ensure that HR systems are effectively supporting the organization's HR processes, data management, and reporting needs. Utilize a data-driven mindset to identify key People Operations metrics that drive insights and inform decision-making to support long-term growth objectives. Lead with best practices and proven methodologies for process improvement, scalability, and automation to support long-term growth objectives. Maintain current knowledge and understanding of regulations, laws, and industry best practices to ensure compliance with all applicable federal, state, and local laws and regulations related to personnel. The ideal candidate will have: A minimum of 6+ years of experience in compensation and benefits, with 2+ years of experience in a Senior Manager or equivalent role. Bachelor's degree in Human Resources or a related field. Hold a professional HR certification, with Certified Compensation Professional (CCP) or Certified Employee Benefits Specialist (CEBS) preferred. Experience designing and managing salary structures and other compensation/benefit programs that are competitive and compliant with all relevant laws and regulations. A strong track record of delivering results with HR systems, compensation, and benefits. Experience managing HR systems, including leading implementations and integrations. Excellent analytical, problem-solving, and decision-making skills. Proficiency in Microsoft Excel and other data analysis tools. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Ability to handle sensitive and confidential information with discretion. Why ph Data? We Offer: Enjoy our Remote-First Workplace and award-winning culture which prizes autonomy, creativity, and diversity Competitive comp, generous vacation (4 weeks PTO + 10 paid holidays), excellent benefits (health/dental/vision) and matching 401k Accelerated learning through continuous training, paid certifications & professional development allowance Other cool perks include paid certifications, personal development allowance and office allowance. #LI-DNI ph Data celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at ph Data. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

You will play a pivotal role in ensuring our clients' success by understanding their unique needs, aligning our services with their strategic business objectives, and continuously optimizing their technology and service experiences. You will be responsible for fostering strong client relationships, driving satisfaction, and promoting the growth and retention of our client base. This role is ideal for an individual who is not only customer-focused but also technical and results-oriented. Reporting to the Director of Managed Services, this role will work with Project Management & Professional Services Teams for deployment, and a Managed Services team for ongoing service delivery. Responsibilities Build and maintain strong, long-term relationships with clients, serving as their primary point of contact for all service-related matters across HPC, AI, and IoT solution areas. Establish and maintain quality assurance processes to ensure the consistent delivery of high-quality, technically sound services. Monitor service level agreements (SLAs) and key performance indicators (KPIs) to meet or exceed client expectations. Ensure customer satisfaction by continuously monitoring and assessing the health of client accounts, proactively identifying opportunities for optimization, innovation, and growth. Develop and maintain operational performance metrics and reports. Analyze technical and business data to make data-driven decisions that drive efficiency, performance, and customer success. Gather and analyze client feedback to drive continuous improvement in service quality and solution alignment. Keep clients informed of updates, outages, and relevant developments, maintaining clear and proactive communication. Collaborate closely with internal engineering, product, and operations teams to ensure seamless service delivery and solution integration across HPC, AI, and IoT environments. Exhibit patience, empathy, and professionalism when managing challenging situations, always maintaining a customer-focused and solutions-oriented demeanor. Qualifications Bachelor's degree in Computer Science, Engineering, or related field; or equivalent experience. 5+ years' experience in technical account or engagement management, preferably working with hyperscalers, enterprise clients, and/or federal/state government. 5+ years' experience interfacing with customers at the Director, VP, and/or C-suite level. Strong business acumen with an understanding of customer business models, technology strategies, and operational needs. Proficiency in MS Office / Google Suite and MS Project / Asana or similar project management software. Demonstrated ability to lead cross-functional teams and manage complex, multi-stakeholder engagements. Comfortable scheduling, managing, and leading presentations-both remote and onsite-with internal and external senior leaders and technical teams. Preferred Skills Professional certifications such as Six Sigma, ITIL, PMP, or equivalent. Working knowledge of HPC/AI systems, architectures, and components. Familiarity with IoT frameworks and edge computing concepts. Working knowledge of Agile methodologies. Financial skills including budget planning, invoice reconciliation, and understanding of P&L. Location This is a remote position in the United States. Travel 10-25% Compensation & Benefits The base pay range that the Company reasonably expects to pay for this position in the United States is $104,000 - $130,000; the pay ultimately offered may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and vision benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan. Inclusion & Belonging Statement We are committed to creating an inclusive environment that embraces differences and fosters belonging for all. Equal Opportunity Statement We are an Affirmative Action/Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.