Restaurant General Manager
Restaurant general manager job at Golden Corral
Our franchise organization, Puckett's Corral, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! At Golden Corral, we know that successful people are the foundation of our very successful company. We hire managers with the talent, integrity, and passion to promote our Caring Culture. We provide an environment that supports and empowers our people - not only to exceed our guests' expectations, but also to achieve their professional and personal goals.
Talent, Focus, Commitment, Passion - These are just a few of the traits our most accomplished managers have in common. At Golden Corral, your ability to succeed is limited only by your energy and drive. Unequaled opportunity at the best chain restaurant company in the country!
As a General Manager, you are responsible for "Making Pleasurable Dining Affordable" for our guests by ensuring Golden Corral operational standards are communicated, trained and maintained in the restaurant. In this leadership role, you ensure optimal restaurant financial results, outstanding guest service and food quality, while providing the restaurant management and Co-worker team with opportunities for everyone to be successful.
Requirements:
* Strong, stable work history along with management experience in a high-volume, casual dining or family-style restaurant.
* Education and training normally associated with college coursework in business or hospitality.
* Successful completion Golden Corral's comprehensive management training program.
* Position requires a valid driver's license and an acceptable driving record.
Thank you for your interest in Golden Corral. Our commitment to valuing diversity helps create an environment where everyone can be successful. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Restaurant Assistant Manager
Restaurant general manager job at Golden Corral
Benefits: * Free food & snacks * Health insurance * Opportunity for advancement Our franchise organization, Vitall Partners, is currently seeking to join our team! In this entry-level, hourly management position, you are cross trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a certification program including a series of modules designed to teach in-store management skills.
Assists in food production and operations of the back of the house and front of the house using Golden Corral products, recipes, procedures and company systems to ensure that the standards for quality food, recipes, hospitality and cleanliness are achieved for our guests. During times when a salaried restaurant manager is not on duty in the restaurant, the Assistant Manager assumes the front of the house and back of the house management responsibilities.
Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company.
Requirements:
* 1-2 years' experience in the food service industry, preferably in a management capacity in a high-volume restaurant with diversified menu offering.
* Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred.
* Position requires standing and walking for periods of 2-5 hours without a rest break, task sequencing and the completion of complex administrative responsibilities.
* Frequent heavy (in excess of 25lbs.+) lifting and carrying, bending and reaching overhead is required.
Travel and relocating may be needed as we are hiring for multiple locations.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Restaurant Manager
Findlay, OH jobs
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we're all in good company.
What You'll Do - You'll Make the Moment
As a Cracker Barrel Restaurant Manager, you're not just running a restaurant, you're a leader who focuses on the people and the place. You'll oversee both font-and back-of-house operations, ensuring our guest and team members know that we are committed to Always Serving Up More Than a Meal. With your leadership, you'll coach and develop your team, manage inventory, and deliver on the kind of guest experience we're known for. Backed by the right tools and training, you'll set the example and inspire your team to share the goodness of country hospitality.
So if you're someone who….
Leads with care, making sure both employees and guests feel valued
Thrives managing the full restaurant experience from kitchen flow to front-of-house service
Balances operational focus with people-first leadership
Stays cool under pressure and encourages your team through busy shifts
Believes hospitality is a team effort that starts with strong leadership
Has 2-5+ years of successful restaurant management experience, including 1 year of Cracker Barrel experience
Can work 50 hours a week (five 10-hour shifts), including holidays and weekends as needed
Has a valid driver's license
… come on in, we've been expecting you!
Focus on You
We're all about making sure you're taken care of too. Here's what's in it for you:
Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally| Tuition Reimbursement | Professional Development
Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
A Little About Us
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
See for yourself. Apply now.
Cracker Barrel is an equal opportunity employer.
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
Auto-ApplyRestaurant Manager
Sunbury, OH jobs
Accountability
Reporting to the General Manager, Restaurant Managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience and upholding service and quality standards.
Along with 1 to 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant Managers will support the General Manager who has total accountability for the success of the restaurant. Restaurant Managers will be required to work day and night shifts, weekends, and holidays as the schedules are rotated.
Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs. Restaurant Managers must have a strong commitment to guest satisfaction.
Key Business Areas
A Key Business Area is an area of performance in which the Restaurant Manager must be successful to meet their accountabilities. Successful results in Dennys Key Business Areas are supported by the following behaviors or actions:
Willingly assists others without being asked
Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
Assists the General Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
Assists in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result
Develops and coaches hourly employees on brand standards, corporate policies and procedures, and other guest focused programs/activities to meet or exceed guest service standards
Works with the General Manager to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards
Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of the General Manager; recommends corrections; and participates in their execution as required
Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments
Develops relationships with civic, business, school, and professional organizations to establish good community relations and increase guest counts
Monitors that proper security procedures are in place to protect employees, guests and company assets
Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
Works to create and maintain an enjoyable and respectful environment for our guests and employees
Maintains compliance with all employment policies and Brand Standards, to include all state, local and federal regulations
Follows management cash handling, inventory and other operational procedures
Completes all other tasks and duties as assigned
Essential Functions
Must be able to lift a tray weighing up to 25 lbs.
Must be able to lift and carry supplies and equipment weighing up to 60 lbs. and place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
Must be able to bend, stoop, reach, lift and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Dennys menu products
Must be able to work around potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must work inside and outside
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8-to-10-hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 2 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred
Associates or Bachelors degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skill (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Ability to interpret financial statements and understand contributing factors
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the business
Ability to identify and anticipate opportunities and implement corrective action steps
Ability to work weekends, holidays, and evenings
Licensed to operate an automobile without hours of operations restrictions
Has reliable transportation in order to meet banking obligations
This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
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Restaurant Manager
Dublin, OH jobs
Job Description
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
STEAK N SHAKE MANAGER DESCRIPTION:
The Manager reports directly to the General Manager or Franchise Owner. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
BENEFITS:
Employee meal
Paid time off
Paid training
Bonus Program
Qualifications
US work authorization (Required)
High school or equivalent (Preferred)
Driver's License (Required)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
We use eVerify to confirm U.S. Employment eligibility.
Restaurant Manager
Dublin, OH jobs
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
STEAK N SHAKE MANAGER DESCRIPTION:
The Manager reports directly to the General Manager or Franchise Owner. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
BENEFITS:
Employee meal
Paid time off
Paid training
Bonus Program
Qualifications
US work authorization (Required)
High school or equivalent (Preferred)
Driver's License (Required)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!
Restaurant Manager - Chili's Avon, OH
Avon, OH jobs
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
Ensure a great Guest experience
Role model and hold Team Members accountable to operational and quality standards
Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
Foster open communication between Team Members and Management
Influence Team Member behaviors by championing change and restaurant initiatives
Lead with heart and mind
Drive business results by utilizing Chili's systems to effectively control costs
Follow operational systems, such as our Manager Timeline and performing quality Line Checks
Hire, train, retain, and develop Team Members to take on larger roles
Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
Understand and practice safe food handling procedures
Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
Dependable team player
Prefers to work in a fast-paced environment
Great multitasking skills
Auto-ApplyGeneral Manager
Troy, OH jobs
General Manager Job Type: Full-Time | 50-55 Hours per Week Industry: Quick Service Restaurant (QSR) Opportunity: Eligible for Franchise Partner Program - Compensation up to $65k with path to ownership
Lead a Restaurant at the Forefront of QSR Innovation
At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a General Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence, team development, change management and getting results through doing the work, not just directing it.
If you're a seasoned QSR leader looking to grow into ownership, this could be your pathway. Top-performing GMs are eligible to join our Franchise Partner Program-an opportunity to own and operate your own Steak 'n Shake with long-term financial and personal rewards.
What You'll Do
Restaurant Leadership & Operations
Lead by example-actively working the line, prepping food, maintaining cleanliness, and serving guests.
Wear a professional uniform daily-shirt and tie or collared blouse-setting the tone for team presentation.
Ensure operational excellence across all shifts: opening, mid-day, and closing.
Uphold all brand standards, food safety practices, and service protocols.
Financial Performance
Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste.
Drive labor efficiency with smart scheduling, cross-training, and station versatility.
Proactively monitor and reduce shrinkage through strong controls and real-time coaching.
Inventory & Supply Chain Control
Oversee inventory from the back door to the front line.
Conduct regular inventory counts with attention to accuracy and waste reduction.
Maintain strong vendor relationships and ensure tight invoice and delivery protocols.
Team Building & Development
Recruit, train, and retain top hourly talent.
Build a cross-functional team trained across multiple stations to maximize labor productivity.
Inspire a high-performing culture centered on hospitality, accountability, and consistency.
Provide clear feedback and coaching tied to operational standards and results.
Performance & Process Management
Use metrics to drive decision-making: speed of service, food quality, guest satisfaction, and labor costs.
Reinforce systems and SOPs that create repeatable success.
Take pride in developing a restaurant that's clean, efficient, and welcoming.
Job Requirements
3+ years of QSR or fast-casual restaurant management experience required.
Proven history of consistent work tenure and reliable leadership.
Deep understanding of food cost management, labor optimization, and operational KPIs.
Hands-on leadership-comfortable working the drive through or grill when needed.
Tech-savvy with POS systems, inventory platforms, and invoice tools.
Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen.
Professionalism that extends to your LinkedIn profile (if you have one) and resume-both should tell the same story.
Track record in driving hospitality excellence and navigating change in a team setting.
What Success Looks Like
Your restaurant consistently exceeds goals for costs, guest satisfaction, and cleanliness.
Your team is engaged, well-trained, and delivers fast, friendly service with pride.
You maintain a polished, energetic presence-setting the tone every shift.
Your store becomes a top performer and you're invited into the Franchise Partner Program.
#GM7080
General Manager
Troy, OH jobs
Job Description
General Manager Job Type: Full-Time | 50-55 Hours per Week Industry: Quick Service Restaurant (QSR) Opportunity: Eligible for Franchise Partner Program - Compensation up to $65k with path to ownership
Lead a Restaurant at the Forefront of QSR Innovation
At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a General Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence, team development, change management and getting results through doing the work, not just directing it.
If you're a seasoned QSR leader looking to grow into ownership, this could be your pathway. Top-performing GMs are eligible to join our Franchise Partner Program-an opportunity to own and operate your own Steak 'n Shake with long-term financial and personal rewards.
What You'll Do
Restaurant Leadership & Operations
Lead by example-actively working the line, prepping food, maintaining cleanliness, and serving guests.
Wear a professional uniform daily-shirt and tie or collared blouse-setting the tone for team presentation.
Ensure operational excellence across all shifts: opening, mid-day, and closing.
Uphold all brand standards, food safety practices, and service protocols.
Financial Performance
Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste.
Drive labor efficiency with smart scheduling, cross-training, and station versatility.
Proactively monitor and reduce shrinkage through strong controls and real-time coaching.
Inventory & Supply Chain Control
Oversee inventory from the back door to the front line.
Conduct regular inventory counts with attention to accuracy and waste reduction.
Maintain strong vendor relationships and ensure tight invoice and delivery protocols.
Team Building & Development
Recruit, train, and retain top hourly talent.
Build a cross-functional team trained across multiple stations to maximize labor productivity.
Inspire a high-performing culture centered on hospitality, accountability, and consistency.
Provide clear feedback and coaching tied to operational standards and results.
Performance & Process Management
Use metrics to drive decision-making: speed of service, food quality, guest satisfaction, and labor costs.
Reinforce systems and SOPs that create repeatable success.
Take pride in developing a restaurant that's clean, efficient, and welcoming.
Job Requirements
3+ years of QSR or fast-casual restaurant management experience required.
Proven history of consistent work tenure and reliable leadership.
Deep understanding of food cost management, labor optimization, and operational KPIs.
Hands-on leadership-comfortable working the drive through or grill when needed.
Tech-savvy with POS systems, inventory platforms, and invoice tools.
Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen.
Professionalism that extends to your LinkedIn profile (if you have one) and resume-both should tell the same story.
Track record in driving hospitality excellence and navigating change in a team setting.
What Success Looks Like
Your restaurant consistently exceeds goals for costs, guest satisfaction, and cleanliness.
Your team is engaged, well-trained, and delivers fast, friendly service with pride.
You maintain a polished, energetic presence-setting the tone every shift.
Your store becomes a top performer and you're invited into the Franchise Partner Program.
#GM7080 We use eVerify to confirm U.S. Employment eligibility.
General Manager IHOP 5456
Toledo, OH jobs
Begin an exciting leadership journey as a General Managers at IHOP. As the driving force behind our success, you will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experiences.
Responsibilities:
· Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
· Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
· Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
· Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
· Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
· Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
· Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.
Qualifications:
· Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
· Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
· Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
· Proven track record of achieving business results, driving sales growth, and managing profitability.
· Excellent communication, negotiation, and problem-solving skills.
· Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Competencies:
· Leadership: Inspire and empower team members to achieve excellence and deliver outstanding service.
· Strategic Thinking: Develop and execute business strategies for long-term success and growth.
· Financial Management: Manage budgets, control costs, and drive profitability through a strong understanding of financial principles.
· Customer Focus: Provide exceptional guest experiences and build lasting relationships.
· Adaptability: Adjust to changing priorities and environments, driving continuous improvement.
Skills:
· Leadership and team management
· Business acumen
· Sales and marketing
· Financial analysis and budgeting
· Problem-solving and decision-making
Physical Requirements:
· Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
· Standing and Walking: Prolonged periods of standing and walking throughout the shift.
· Bending and Reaching: Frequent bending, reaching, and twisting.
· Manual Dexterity: Good hand-eye coordination.
· Communication Skills: Clear verbal communication to interact effectively with team members and guests.
· Temperature Tolerance: Capability to work in diverse temperature conditions.
Benefits:
· Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
· Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
· Career Growth: Training programs, clear career paths, and mentorship opportunities.
· Recognition: Performance-based incentives, bonuses, and employee recognition programs.
· Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
· Flexibility: Customizable benefits and support for major life events.
Shift Manager
Delaware, OH jobs
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
Restaurant Manager
Perrysburg, OH jobs
Accountability
Reporting to the General Manager, Restaurant Managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience and upholding service and quality standards.
Along with 1 to 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant Managers will support the General Manager who has total accountability for the success of the restaurant. Restaurant Managers will be required to work day and night shifts, weekends, and holidays as the schedules are rotated.
Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs. Restaurant Managers must have a strong commitment to guest satisfaction.
Key Business Areas
A Key Business Area is an area of performance in which the Restaurant Manager must be successful to meet their accountabilities. Successful results in Dennys Key Business Areas are supported by the following behaviors or actions:
Willingly assists others without being asked
Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
Assists the General Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
Assists in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result
Develops and coaches hourly employees on brand standards, corporate policies and procedures, and other guest focused programs/activities to meet or exceed guest service standards
Works with the General Manager to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards
Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of the General Manager; recommends corrections; and participates in their execution as required
Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments
Develops relationships with civic, business, school, and professional organizations to establish good community relations and increase guest counts
Monitors that proper security procedures are in place to protect employees, guests and company assets
Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
Works to create and maintain an enjoyable and respectful environment for our guests and employees
Maintains compliance with all employment policies and Brand Standards, to include all state, local and federal regulations
Follows management cash handling, inventory and other operational procedures
Completes all other tasks and duties as assigned
Essential Functions
Must be able to lift a tray weighing up to 25 lbs.
Must be able to lift and carry supplies and equipment weighing up to 60 lbs. and place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
Must be able to bend, stoop, reach, lift and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Dennys menu products
Must be able to work around potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must work inside and outside
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8-to-10-hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 2 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred
Associates or Bachelors degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skill (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Ability to interpret financial statements and understand contributing factors
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the business
Ability to identify and anticipate opportunities and implement corrective action steps
Ability to work weekends, holidays, and evenings
Licensed to operate an automobile without hours of operations restrictions
Has reliable transportation in order to meet banking obligations
This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
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General Manager IHOP 5450
Perrysburg, OH jobs
Begin an exciting leadership journey as a General Manager at IHOP. As the driving force behind our success, you will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experiences.
Responsibilities:
· Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
· Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
· Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
· Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
· Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
· Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
· Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.
Qualifications:
· Bachelor's degrees in Business Administration, Hospitality Management, or a related field preferred.
· Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
· Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
· Proven track record of achieving business results, driving sales growth, and managing profitability.
· Excellent communication, negotiation, and problem-solving skills.
· Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Competencies:
· Leadership: Inspire and empower team members to achieve excellence and deliver outstanding service.
· Strategic Thinking: Develop and execute business strategies for long-term success and growth.
· Financial Management: Manage budgets, control costs, and drive profitability through a strong understanding of financial principles.
· Customer Focus: Provide exceptional guest experiences and build lasting relationships.
· Adaptability: Adjust to changing priorities and environments, driving continuous improvement.
Skills:
· Leadership and team management
· Business acumen
· Sales and marketing
· Financial analysis and budgeting
· Problem-solving and decision-making
Physical Requirements:
· Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
· Standing and Walking: Prolonged periods of standing and walking throughout the shift.
· Bending and Reaching: Frequent bending, reaching, and twisting.
· Manual Dexterity: Good hand-eye coordination.
· Communication Skills: Clear verbal communication to interact effectively with team members and guests.
· Temperature Tolerance: Capability to work in diverse temperature conditions.
Benefits:
· Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
· Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
· Career Growth: Training programs, clear career paths, and mentorship opportunities.
· Recognition: Performance-based incentives, bonuses, and employee recognition programs.
· Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
· Flexibility: Customizable benefits and support for major life events.
General Manager
Dublin, OH jobs
Job Description
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
We use eVerify to confirm U.S. Employment eligibility.
General Manager
Dublin, OH jobs
Summary Description: The General Manager is a business partner accountable for leading a single Restaurant Management and Associate team to deliver Steak ‘n Shake operational and financial standards on all shifts. The General Manager has overall responsibility for assessing Management and Associate performance to identify opportunities for development and coach for improvement. This position has primary accountability for the delivery and implementation of all Steak ‘n Shake procedures, policies and specifications which deliver the Steak ‘n Shake Vision and Mission. The General Manager will partner directly with his/her Division President and will receive market level support from his/her Human Resource Manager and Field Training Manager / Coordinator to meet the business and strategic objectives of the organization.
Team Function/Scope: This position serves as the primary leader of a single Steak ‘n Shake Restaurant
Department: Operations - Restaurant
Reports to: Division President
FLSA: Exempt
Direct reports: Restaurant Manager, Manager, Shift Manager, Trainers and all Restaurant Associates
1. RESPONSIBILITIES: Major functions/tasks performed in the job and the deliverable (report, product, output, etc.) produced.
Primary and Ongoing Accountabilities
• Create an environment of sales growth through guest focus and delivery of Steak ‘n Shake procedures and policies
• Identify, Train and Develop Trainers, Shift Managers, Managers and Restaurant Managers • Develop, Focus and Motivate the Management team to consistently deliver the Steak ‘n Shake objectives; Delighting Guests, Eliminating Unnecessary costs, Increasing quality, and Reducing Prices • Train, Coach and Inspire Associates to deliver exceptional service, food and environment to the Guest • Lead Restaurant team to deliver on key metrics and financial expectations (Field Results Report) • Manage all restaurant costs to deliver positive cash flow
• Maintain strict compliance with food, health, safety and security standards and procedures • Create a safe environment free of harassment
• Deliver best in class Gold Standard service
• Lead by Example
• Demonstrate effective decision making and problem solving skills that support the Steak ‘n Shake Principles; Relentless Pursuit of Excellence, Exceed Guest Expectations, Golden Rule, Economic Objective and Entrepreneurial Approach
• Lead Labor Management system through Labor Report analysis, schedule approval and execution of shift labor management
• Has the final authority over discipline and termination decisions
• Has the final authority for all hiring decisions
Specific Duties and Responsibilities
Customer Satisfaction:
Build the business by relentlessly pursuing excellence and growing customer traffic over prior year: Effectively interact with Guests to ensure we exceed their expectations with the highest quality food and great service.
Immediately address Guest concerns and complaints utilizing the Steak ‘n ShakeGuest Recovery Model - L.E.A.R.N.
Ensure Guests are immediately recognized upon entering and as they are leaving
Train and motivate managers and associates to deliver great hospitality toward all guests and other associates
Consistently and effectively communicate with Managers and Associates through
scheduled meetings, communications boards, training sessions and formal and informal coaching
Create a positive team environment through selecting service oriented Associates who are aligned through ongoing coaching
Brand Protection:
Operate in accordance with our Gold Standard expectations and other food safety practices, delighting our Guests with outstanding fresh food and training our valuable people: Verify sales forecast for accuracy in accordance with local influences.
Execute the 14 point walk - ensuring the facility is radiant, the managers and associates are motivated, stations are appropriately setup / re-stocked for meal periods, and constantly move through the restaurant coaching and directing associates to ensure quality adherence and speed standards are achieved.
Assess current and future staffing needs, create and execute staffing plans to ensure100% staffing on all shifts, year round
Interviews and approves all associate hires utilizing the Select the Best tool -
ensuring the candidate exemplifies the 3 I's; Intensity, Integrity, Intelligence
Develop and train managers and trainers on standards, job requirements and new policies and procedures Monitor food quality, portioning and speed from the EXPO window and resolve any issues immediately
Deliver Gold Standard service through effective associate and management communication of standards and expectations
Train and ensure all safety procedures are strictly adhered to
Financial Growth:
Manage profitable shifts focused on delighting our guests, increasing quality and reducing prices:
Approve schedules following the Labor Scheduling System parameters including scheduling breaks, utilizing the 15 minute scheduler and having schedules completed and approved by the DP for posting by 5 pm on Friday
Validate appropriate staffing levels of well-trained associates on all shifts
Validate effective food ordering and accurate inventory levels within the restaurant
Ensure proper receiving of food deliveries, storage and posting into the FoodManagement System
Complete weekly, period and quarterly inventory and accurately post into the back office Food Management System
Manage “other supplies” and small wares to ensure adequate amount of supplies are available at all times
Maintain strict adherence to the cash handling and banking policies and procedures
Validating effective completion of shift tools and administrative duties as designed by Steak ‘n Shake
Ensure strict adherence to all State and Federal regulatory laws
2. SCOPE: Impact this job has in terms of decisions made, direction given, number of employees supervised, size of organization managed or supported, impact of errors, dollars, etc.
• Implements procedures, training and programs designed by Steak ‘n Shake to effectively deliver the Steak ‘n Shake Mission, Vision and Principles
• Interviews and hires Associates within compliance of FLSA and Steak ‘n Shake guidelines
• Takes responsibility for financial results
• Serves as a resource to colleagues and as a mentor to less experienced Managers
• Analyzes and provides solutions using Steak ‘n Shake programs to resolve complex problems within the restaurant
3. KEY RELATIONSHIPS: Position's key contacts and relationships.
Primary:
• Restaurant Associates and Trainers • Restaurant Management
• Division President
Secondary:
• Field Training Manager • Human Resource Manager
4. REQUIREMENTS: Typical minimum requirements to perform the job.
• High School graduate or equivalent education preferred
• Certified in all Service and Production Stations at Steak ‘n Shake or equivalent experience
• ServSafe certified
• Understand Steak ‘n Shake policies, procedures, state laws, Health codes, Safe food handling and Sanitation procedures
• Positive, motivating communication skills • Strong organization and time management skills
• Strong coaching and mentoring skills • Flexible and adaptable to changing circumstances
• Ability to read, write, perform mathematical calculations and analyze data
• Demonstrate key principles: Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach
• Able to work in excess of 50 hours per week while standing, walking and stretching
• Able to lift, carry, push and pull 30 lbs
• Able to perform any task performed by a service or production associate
• Able to see across the restaurant to monitor and oversee the operation
• Able to legally operate a motor vehicle
• Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns
5. KEY PERFORMANCE INDICATORS: Key indicators to be used to measure job performance. • Field Results Report (FRR)
• Key Metrics
• Food Management System
• Labor Management System
• Effective working relationship with Above Store Leaders, Restaurant Management, colleagues and direct reports
6. CAREER PATH: Logical positions along the career path, vertical and/or lateral.
• Field Training Manager
• Franchise Partner
7. Competencies: Critical behavioral and technical competencies typically required to perform the work associated with each level.
Competency
0-6 Months
6-12 Months
12-24 Months
1. Self Manages
Advanced
Expert
Expert
2. Communicates Effectively
Advanced
Expert
Expert
3. Coaches and Develops
Advanced
Advanced
Expert
4. Creates Teams
Advanced
Advanced
Expert
5. Manages Food Standards
Advanced
Expert
Expert
6. Manages Service Standards
Advanced
Expert
Expert
7. Manages Restaurant
Environment
Advanced
Advanced
Advanced
8. Grows the business
Advanced
Expert
Expert
9. Plans and Manages
Advanced
Advanced
Advanced
10. Financial Accountability
Intermediate
Advanced
Advanced
Note: This is not an exhaustive list of roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Steak n Shake reserves the right to revise the position or to require that other or different activities be performed when circumstances change (i.e., emergencies, changes in personnel or workload, rush jobs, or technological developments).
General Manager - Franchise
Oregon, OH jobs
This job posting is for employment at an independently owned and operated franchise of Denny's. As a General Manager, you will never be bored. You will be responsible for making sure the restaurant runs smoothly. Responsibilities May Include: Ensuring that the restaurant is fully and appropriately staffed at all times.
Maintaining operational excellence so our restaurant is running efficiently and effectively.
Ensuring that all laws, regulations, and guidelines are followed.
Creating a restaurant atmosphere that both patrons and employees enjoy.
Minimum : $60,000.00
Maximum : $85,000.00
Additional Information:
This job posting is for a position at an establishment owned and operated by an independent franchisee. This means the independent franchisee is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. The Franchisor will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee will be your employer. This job posting contains some general information about what it is like to work in this position but is not a complete job description. People who work in this position perform many different tasks every day, and this posting may not list all the job's essential functions. Our brands are committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
General Manager IHOP 5461
Holland, OH jobs
Embark on an exciting leadership journey with the International House of Pancakes (IHOP) as a General Manager. As the driving force behind our restaurant's success, the General Manager will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experiences.
Responsibilities:
Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.
Qualifications:
Bachelor's degrees in Business Administration, Hospitality Management, or related field preferred.
Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
Proven track record of achieving business results, driving sales growth, and managing profitability.
Excellent communication, negotiation, and problem-solving skills.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Competencies:
Leadership: Ability to inspire and empower team members to achieve excellence and deliver outstanding service.
Strategic Thinking: Ability to develop and execute business strategies to achieve long-term success and growth.
Financial Management: Strong understanding of financial principles and ability to manage budgets, control costs, and drive profitability.
Customer Focus: Commitment to providing exceptional guest experiences and building lasting relationships with customers.
Adaptability: Flexibility to adapt to changing priorities and environments and drive continuous improvement.
Skills:
Leadership and team management
Business acumen
Sales and marketing
Financial analysis and budgeting
Problem-solving and decision-making
Physical Requirements:
Restaurant Presence: Work a minimum of 50 hours a week, with a schedule that focuses primarily on Friday through Sunday, 6-4 AM, and the ability to work an evening shift as needed or when requested.
Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
Standing and Walking: Prolonged periods of standing and walking throughout the shift.
Bending and Reaching: Frequent bending, reaching, and twisting.
Manual Dexterity: Good hand-eye coordination.
Communication Skills: Clear verbal communication to interact with people.
Temperature Tolerance: Ability to work in varying temperatures.
Benefits:
Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
Career Growth: Training programs, clear career paths, and mentorship opportunities.
Recognition: Performance-based incentives, bonuses, and employee recognition programs.
Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
Flexibility: Customizable benefits and support for major life events.
Restaurant Manager
Jeffersonville, OH jobs
Accountability
Reporting to the General Manager, Restaurant Managers are responsible for the supervision of approximately 15 - 20 crew members, proper execution of the restaurant operations on their assigned shift, providing guests with a great dining experience and upholding service and quality standards.
Along with 1 to 2 other peer Restaurant Managers and/or Hourly Supervisors, Restaurant Managers will support the General Manager who has total accountability for the success of the restaurant. Restaurant Managers will be required to work day and night shifts, weekends, and holidays as the schedules are rotated.
Additional responsibilities include focus on employee selection and retention, continuous operational improvement, understanding profit and loss statements, operating plans, and costs. Restaurant Managers must have a strong commitment to guest satisfaction.
Key Business Areas
A Key Business Area is an area of performance in which the Restaurant Manager must be successful to meet their accountabilities. Successful results in Dennys Key Business Areas are supported by the following behaviors or actions:
Willingly assists others without being asked
Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved
Assists the General Manager by overseeing assigned shifts and monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
Assists in the achievement of controllable profit goals by monitoring controls and taking corrective action to achieve the desired result
Develops and coaches hourly employees on brand standards, corporate policies and procedures, and other guest focused programs/activities to meet or exceed guest service standards
Works with the General Manager to attract, hire, onboard and retain the best hourly talent to meet staffing requirements and guest service standards
Brings employee relations issues, deviations from brand standards, and other guest issues to the attention of the General Manager; recommends corrections; and participates in their execution as required
Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments
Develops relationships with civic, business, school, and professional organizations to establish good community relations and increase guest counts
Monitors that proper security procedures are in place to protect employees, guests and company assets
Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms
Works to create and maintain an enjoyable and respectful environment for our guests and employees
Maintains compliance with all employment policies and Brand Standards, to include all state, local and federal regulations
Follows management cash handling, inventory and other operational procedures
Completes all other tasks and duties as assigned
Essential Functions
Must be able to lift a tray weighing up to 25 lbs.
Must be able to lift and carry supplies and equipment weighing up to 60 lbs. and place items on high and low shelves in office, store rooms, service areas, walk-in coolers and freezers
Must be able to bend, stoop, reach, lift and grasp
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to operate point-of-sale system and differentiate between monetary denominations
Must be able to work with all Dennys menu products
Must be able to work around potentially hazardous chemicals
Must have sufficient mobility to move and operate in confined work area
Must work inside and outside
Must be able to observe staff and all aspects of restaurant operations
Must be able to stand and walk during an 8-to-10-hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business
Must be able to tolerate extreme temperature changes in kitchen and freezer areas
Position Qualifications
Minimum of 2 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred
Associates or Bachelors degree preferred or equivalent combination of education and experience
Food Safety Manager certification required
Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization
Ability to communicate effectively, both orally and in writing, in the English language
Possesses basic math skill (add, subtract, multiply, divide)
Places a value on diversity and shows respect for others
Proven ability to problem solve and handle high stress situations
Ability to interpret financial statements and understand contributing factors
Must be able to perform job duties of every position
Must be prepared to multitask in accordance with the demands of the business
Ability to identify and anticipate opportunities and implement corrective action steps
Ability to work weekends, holidays, and evenings
Licensed to operate an automobile without hours of operations restrictions
Has reliable transportation in order to meet banking obligations
This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. This job description does not constitute a contract for employment and may be changed at the discretion of employer with or without notice. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.
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Restaurant Manager
Chillicothe, OH jobs
Applebee's started with the same philosophy we follow today - focused on serving good food to good people. Today, with almost 2,000 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made!
American Franchise Capital currently owns and operates 72 Taco Bell restaurants and 45 Applebee's restaurants throughout the mid-west and east coast.
We're looking for talented:
Restaurant Managers
Working with our General Manager, other Restaurant Managers and our Team Members, you'll strive to ensure our guests leave happy with their food & their experience with our team. You'll need to be able to think quickly to solve any issue that arises in the restaurant.
Requirements:
1 years of Restaurant Manager Experience
A passion for service
A commitment to serving great food to our guests.
At least 21 years of age upon date of hire.
If you have a commitment to excellence and the drive to succeed, we want to hear from you!
Full benefits including Medical, Dental, Vision, Disability, meals and retirement accounts are offered.
We are a Franchisee of Applebee's and an Equal Opportunity Employer.
Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Applebee's you can grow your career with us.
In this RM role, you will manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team.
Applebee's started with the same philosophy we follow today - focused on serving good food to good people. Today, with almost 2,000 locations and counting, what was once a popular neighborhood restaurant has grown to become the largest casual-dining chain in the world. Work in a friendly, fast-paced environment where real friends and real connections are made!
American Franchise Capital currently owns and operates 72 Taco Bell restaurants and 45 Applebee's restaurants throughout the mid-west and east coast.
We're looking for talented:
Restaurant Managers
Working with our General Manager, other Restaurant Managers and our Team Members, you'll strive to ensure our guests leave happy with their food & their experience with our team. You'll need to be able to think quickly to solve any issue that arises in the restaurant.
Requirements:
1 years of Restaurant Manager Experience
A passion for service
A commitment to serving great food to our guests.
At least 21 years of age upon date of hire.
If you have a commitment to excellence and the drive to succeed, we want to hear from you!
Full benefits including Medical, Dental, Vision, Disability, meals and retirement accounts are offered.
We are a Franchisee of Applebee's and an Equal Opportunity Employer.
Applebee's (APP) is a well established, full service restaurant concept that has growth opportunities for team members in a full service casual dining restaurant company. At Applebee's you can grow your career with us.
In this RM role, you will manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team.
General Manager
Brunswick, OH jobs
General Manager Job Type: Full-Time | 50-55 Hours per Week Industry: Quick Service Restaurant (QSR) Opportunity: Eligible for Franchise Partner Program Comp up to $65k
Lead a Restaurant at the Forefront of QSR Innovation
At Steak 'n Shake, we're blending our rich heritage with bold innovation to redefine what a quick-service experience can be with a relentless focus on hospitality, ensuring every guest feels welcome, valued, and cared for. As a General Manager, you won't just manage, you'll lead from the front. This is a hands-on leadership role for those who take pride in operational excellence, team development, change management and getting results through doing the work, not just directing it.
If you're a seasoned QSR leader looking to grow into ownership, this could be your pathway. Top-performing GMs are eligible to join our Franchise Partner Program-an opportunity to own and operate your own Steak 'n Shake with long-term financial and personal rewards.
What You'll Do
Restaurant Leadership & Operations
Lead by example-actively working the line, prepping food, maintaining cleanliness, and serving guests.
Wear a professional uniform daily-shirt and tie or collared blouse-setting the tone for team presentation.
Ensure operational excellence across all shifts: opening, mid-day, and closing.
Uphold all brand standards, food safety practices, and service protocols.
Financial Performance
Own the P&L: manage food costs, control inventory, verify invoices, and eliminate waste.
Drive labor efficiency with smart scheduling, cross-training, and station versatility.
Proactively monitor and reduce shrinkage through strong controls and real-time coaching.
Inventory & Supply Chain Control
Oversee inventory from the back door to the front line.
Conduct regular inventory counts with attention to accuracy and waste reduction.
Maintain strong vendor relationships and ensure tight invoice and delivery protocols.
Team Building & Development
Recruit, train, and retain top hourly talent.
Build a cross-functional team trained across multiple stations to maximize labor productivity.
Inspire a high-performing culture centered on hospitality, accountability, and consistency.
Provide clear feedback and coaching tied to operational standards and results.
Performance & Process Management
Use metrics to drive decision-making: speed of service, food quality, guest satisfaction, and labor costs.
Reinforce systems and SOPs that create repeatable success.
Take pride in developing a restaurant that's clean, efficient, and welcoming.
Job Requirements
3+ years of QSR or fast-casual restaurant management experience required.
Proven history of consistent work tenure and reliable leadership.
Deep understanding of food cost management, labor optimization, and operational KPIs.
Hands-on leadership-comfortable working the drive through or grill when needed.
Tech-savvy with POS systems, inventory platforms, and invoice tools.
Strong physical stamina: can lift 50 lbs., stay on your feet all day, and thrive in a fast-paced kitchen.
Professionalism that extends to your LinkedIn profile (if you have one) and resume-both should tell the same story.
Track record in driving hospitality excellence and navigating change in a team setting.
What Success Looks Like
Your restaurant consistently exceeds goals for costs, guest satisfaction, and cleanliness.
Your team is engaged, well-trained, and delivers fast, friendly service with pride.
You maintain a polished, energetic presence-setting the tone every shift.
Your store becomes a top performer and you're invited into the Franchise Partner Program.
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