Description:
Your core job responsibility as a team member will center around customer satisfaction. Your position will play a key role in making customers happy regardless of what area of the store you are currently working. In the kitchen, you will be responsible for making sure orders are being prepared correctly and safely. In the front, you will have to make sure that customer orders are recorded correctly and that customers receive the correct change.
The primary job duties of a team member include:
Accurately taking orders and making the correct change at the register.
Preparing food and following food safety guidelines at all times.
Cleaning your workstation as needed during downtimes.
Following closely the original recipes to ensure the same high-quality food every time.
Helping put away merchandise and supplies after truck deliveries.
Working with management to resolve customer issues as they arise.
Here are some of the most important skills you should have to work as a team member:
Friendly Personality
Self-motivated
Cooperative
Enthusiastic attitude
Great communication skills
Customer-oriented
Versatility: you will have to change working stations pretty often.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
Required:
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
Must manage time effectively with minimum supervision.
Adhere to all Company and department policies and procedures.
A minimum of one - year experience in a fast paced high energy service environment.
Preferred:
MICROS experience
Previous experience working in a similar resort setting
CERTIFICATES, LICENSES, REGISTRATIONS:
Alcohol Awareness Card
Food Handlers Card
WORK SCHEDULE/HOURS:
Varies
PHYSICAL REQUIREMENTS:
Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 25 lbs. without restriction.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as be exposed to hot/cold surfaces, steam, and wet floors.
Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperature is moderate and controlled by internal environmental systems.
Must be able to work in a fast-paced, busy, and noisy environment.
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$21k-27k yearly est. 9d ago
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PIT SUPERVISOR (PART TIME) - TABLE GAMES
Plaza Hotel & Casino LLC 4.2
Plaza Hotel & Casino LLC job in Las Vegas, NV
Description:
The primary purpose of the Pit Supervisor (Part Time) is to oversee the dealers and table games in their assigned section. Pit Supervisors ensure that games are running smoothly and properly and that our guests are having a great experience. Pit Supervisors resolve problems in a fair manner and report any issues to the Shift Manager.
POSITION RESPONSIBILITIES/DUTIES:
Accurately rate casino players
Maintain a constant general awareness of assigned section.
Resolve guest disputes and/or elevate them to the Shift Manager, if necessary.
Encourage guests to participate in the Plaza Rewards program.
Alert Shift Manager of large play and buy ins.
Open and closes games and change cards/dice.
Accurately track table bankrolls and verifies all table paperwork (markers/fills/credits)
Ensure compliance of rules and policies for the dealers in assigned section.
Ensure all gaming transactions are made accurately and watches for any game irregularities.
Other related duties as necessary.
KNOWLEDGE/SKILLS/ABILITIES:
Excellent customer service skills.
Interpersonal skills to effectively communicate with all business contacts.
Ability to effectively communicate in English, in both oral and written forms.
Ability to exhibit a strong motivational commitment to the organization.
Must be able to stand for long periods of time, with intermittent breaks.
Must be able to work in a fast paced, loud environment.
Must be able to tolerate secondhand smoke.
Must be able to quickly and respectfully give clear directions.
Must be able to quickly and accurately understand and follow directions.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
Required:
Able to compute table games payouts and perform moderately complex math skills.
Full Knowledge of Title 31.
Full Knowledge of Blackjack, Craps, and Roulette, including proper procedure and game protection.
One year table games experience, including six months of Table Games supervisory experience.
Must have familiarity with using a personal computer.
Must be able to communicate effectively in English, in both written and oral forms.
Preferred:
One year of Table Games supervisory experience.
Previous experience working in a similar resort setting.
CERTIFICATES, LICENSES, REGISTRATIONS:
Gaming Card
Alcohol Awareness Card
SUPERVISORY RESPONSIBILITIES:
Supervise four to six table games, including the dealers, players, bankrolls and paperwork for each game.
WORK SCHEDULE/HOURS:
Varies
PHYSICAL REQUIREMENTS:
Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 25 lbs. without restriction.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as be exposed to hot/cold surfaces, steam, and wet floors.
Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperature is moderate and controlled by internal environmental systems.
Must be able to work in a fast-paced, busy, and noisy environment.
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$35k-45k yearly est. 7d ago
Guest Room Attendant-1 ( OC)
California Hotel & Casino 4.1
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for cleaning guest rooms in accordance with company and departmental standards.
Job Functions
Ensure the security of guest rooms and their contents.
Clean assigned number of guest rooms according to company and departmental standards including but not limited to:
Changing bed linens
Collecting used bath linens and replenishing with fresh linens
Dusting hard surfaces
Vacuuming carpeted areas
Cleaning bathroom sink, counters, tub and/or shower, toilet, etc.
Replenish room amenities such as tissues, soaps, etc.
Stock supply cart with supplies necessary for cleaning guest rooms.
Update room status and complete requisite departmental paperwork.
Notify housekeeping office of any repairs needed in guest rooms.
Handle guest requests quickly and efficiently.
Other duties as assigned by management.
Qualifications
High school diploma or equivalent preferred.
Prior experience in a similar position preferred.
Must be able to stand and walk for majority of shift.
Must be able to push/pull/maneuver supply cart weighing approximately 200 pounds.
Must be able to lift up to 30 pounds.
Other physical requirements include but are not limited to kneeling, reaching, stooping, bending, scrubbing, sweeping, vacuuming, and dusting.
Knowledgeable in the proper use of chemicals used in cleaning guest rooms beneficial.
Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$23k-30k yearly est. 2d ago
Line Cook - Market St Cafe (FT)
California Hotel & Casino 4.1
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Cook orders in a timely manner according to memorized standard recipes. Monitor food production to ensure that quality standards are met. Maintain inventory of station and order stock.
Job Functions
Receive and prepare food orders according to memorized standard recipes.
Coordinate orders for pick-up.
Maintain cleanliness of work station and storage areas at all times.
Control waste by monitoring proper rotation, storage, and quantity control.
Maintain inventory of station and order stock to maintain pars.
Consistently apply established safety and sanitation procedures.
Qualifications
Must have a minimum of six (6) months of experience as a cook.
Must be able to stand and/or walk for duration of shift.
Must be able to lift, carry, and maneuver up to 75 pounds.
Other physical requirements of the position include but are not necessarily limited to reaching, grasping, bending, kneeling, and twisting at the waist.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$31k-38k yearly est. 2d ago
Marketing Representative
Tuscany Suites and Casino 3.9
Las Vegas, NV job
Job Description
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. The Marketing Representative is responsible for promoting the success of the Players Club and Promotions areas by assisting guests through the membership process, explaining the benefits of membership, and knowing monthly promotions and special events. Team Members will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines, and good judgment to perform the functions of the job.
ESSENTIAL DUTIES & RESPONSIBILITIES
Always maintain positive guest relations, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
Establish new guests with Players Club membership and aid in maintaining and updating guest accounts as needed.
Promote the success of the Players Club by explaining this marketing tool to guests, issuing membership cards, and demonstrating the various methods of use.
Record information on new customers and update computer files as needed.
Evaluate and qualify guests for participation with casino floor/property promotions.
Resolve miscellaneous guest complaints, referring to the appropriate supervisor when necessary.
Maintain a working knowledge of the Players Club to effectively explain all aspects to guests.
Routinely inspect stock of Players Club printed materials and restock same, as needed.
Issue complimentary vouchers for guests when appropriate level of play has been established.
Assist with tournaments, drawings, and special events.
Assist the Player Development team with answering general questions and providing information as needed.
Maintains a working knowledge of company facilities, as well as special events on property, to advise guests and fellow Team Members of same, whenever possible.
Follow instructions, pre-established guidelines, and possess good judgment to perform the functions of the job.
Responsible for adhering to established cash control policies and procedures.
Flexibility and adaptability to a changing clientele and environment.
Other duties as assigned by management.
EDUCATION & EXPERIENCE
Must be reliable, efficient and have knowledge of all computer systems (including Microsoft Office) and operations in these areas.
Must have the ability to maintain confidentiality of customer as well as company information.
Outgoing personality to communicate marketing programs to player's club members.
Ability to read and comprehend simple instructions and memos.
High school diploma or equivalent preferred.
3 months experience or equivalent of combination of education and experience in casino marketing related field.
Must be able to obtain Nevada Gaming Card - Title 31 training.
Work may be performed in areas which may be unusually hot, cold, noisy, dimly lit or brightly illuminated.
Work is performed in an office environment and on the casino floor (must be able to work in a smoke-filled environment).
Interaction with co-workers and guests in work area is typical.
Needs to be flexible and work wherever required.
Must be able to work any necessary hours, including late nights, weekends, and holidays.
Must be able to work with a team as well as independently.
Requires ability to use office equipment.
Requires normal mobility, to include walking, standing, reaching overhead, and bending over, pushing/pulling of file cabinet drawers, lifting/carrying/pushing/pulling of 25lbs minimum, light grasping with both hands; prolonged standing and working at computer monitor.
$42k-64k yearly est. 16d ago
Reservation Agent
Green Valley Ranch By Well & Being 3.9
Henderson, NV job
Job Description
Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.
Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.”
We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!
JOB SUMMARY
The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards.
ESSENTIAL FUNCTIONS
Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures.
Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria.
Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines.
Greet guests warmly over the phone using professional verbiage and etiquette.
Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments.
Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences.
Promote, sell, and up-sell spa services and packages to enhance the guest experience.
Maintain accurate guest records, including contact information, treatment history, and preferences.
Communicate guest complaints or any maintenance issues to Spa Management.
Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
Complete all necessary opening and closing duties.
Perform other duties as assigned.
Attend mandatory vendor and company training sessions, as scheduled by Spa Management.
REQUIRED EDUCATION AND PREFERRED EXPERIENCE
Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities.
At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail.
At least 1 year of luxury retail sales experience.
Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests.
Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services.
Must be polished, professional, and have a strong command of both written and verbal English.
Must possess excellent communication skills and phone etiquette.
Must be organized, proactive, and possess a strong attention to detail.
Basic computer software skills, including Microsoft Office.
Previous experience with Booker, Book4Time, Spa Soft preferred.
BENEFITS/PERKS
Medical, Dental and Vision (FTE only)
401K Matching
PTO - Paid/Holiday Time Off
VTO - Voluntary Time Off
Discounts on Retail Products and Spa Services
COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission
The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
$15-19 hourly 13d ago
Stage Technician (Must be referred through IATSE Local 363)
Grand Sierra Resort and Casino 4.3
Reno, NV job
Essential Duties and Responsibilities include the following (other duties may be assigned as needed): * Install audio, décor, electrical, lighting, rigging and video equipment used for meetings, performances, events and exhibits to speciation * Operates/Monitors all said installed equipment to client/guest satisfaction
* Strike all equipment to the room/venue's original default state
* Reading and math skills required
* Understands various convention exposition, entertainment and audio visual design layouts
* Take measurements
* Can provide safe equipment operation
* Work with both internal and external guest/clients
* Must be patient
* Works with tact and diplomacy
* Acquire accurate information
* Will solve customer concerns within GSR's Guidelines
* Required to understand, speak, read and write English
* Understands all caution and safety information and notices
* Completes all job assignments
* Can communication with other Team Members, guests and clients
Qualifications:
* Education, training and experience that provides the required knowledge, skills and abilities to fulfill the position requirements
PHYSICAL DEMANDS
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.
$43k-60k yearly est. 41d ago
Steward
Southern Nevada Joint Management Culinary & Bartenders Training Fund 4.2
North Las Vegas, NV job
General Description:
The primary responsibility of the On-Call Steward is to maintain a clean kitchen, work area, and equipment to meet quality customer service standards and health department rules and regulations.
Essential Functions:
• Wash dishes, glass wear, flatware, pots/and or pans
•Use dishwashers by hand
• Place clean dishes, utensils, and cooking equipment in the storage area
• Maintain kitchen work areas, equipment, and utensils in clean and orderly condition • Stock supplies in serving stations, cupboards, refrigerators, and salad bars
• Sweep and scrub floors
• Clean garbage cans with water or steam
• Sort, remove, and place trash in designated pick-up areas
• Transfer supplies and equipment between storage and work areas by hand or hand trucks
• Practice safety rules and regulations, and encourage others to do the same. Minimum Qualifications: A minimum of one (1) year of high-volume steward experience is required.
Experience and Education Substitutions:
• none Licensing and Certification:
• none Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be obtained from an accredited educational institution.
Physical Demands & Working Conditions: The following physical demands and working conditions are representative of those encountered while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. May require weekend and/or evening work. Sitting, Walking, Crouching/Bending/Stooping, Reaching, Grasping, Pushing/Pulling, Ability to see, Ability to hear, Ability to communicate effectively, orally and in writing, Occasional Travel
Knowledge, Skills & Abilities: Knowledge of the principles of effective communication. Knowledge of appropriate way to operate kitchen equipment. Knowledge of principles and processes for providing customer and personal service. Knowledge of meeting quality standards for service. Knowledge of the structure and content of the English language, including meaning, spelling, rules of composition, and grammar. Skilled in talking to others to communicate information effectively. Skilled in giving full attention to the conversation with the customer. Skilled in asking appropriate questions at the right time without interrupting at inappropriate times. Skilled in performing routine maintenance on equipment and determining when further maintenance is needed. Skilled in actively looking for ways to help the team. Ability to communicate and convey information effectively, persuasively, and accurately. Must be able to multi-task and remain calm under pressure. Ability to move quickly. Ability to exert maximum muscle force to lift, push, pull or carry objects. Ability to pay attention to detail and Revised 11/2019 being thorough in completing work tasks. Ability to be reliable, responsible, dependable, and fulfill obligations.
$19k-27k yearly est. Auto-Apply 17d ago
MAINTENANCE ENGINEER
Plaza Hotel & Casino LLC 4.2
Plaza Hotel & Casino LLC job in Las Vegas, NV
Description:
The Maintenance Engineer performs routine to complex maintenance and repair work on all mechanical and electrical equipment and systems within the facilities and to accomplish all functional duties. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Top 5 Specific Job Functions:
Knowledge of electrical principles and safe practices
Possess and demonstrate appropriate mechanical, electrical, hydraulic, electronic and other skills
Ability to develop and execute innovative solutions to engineering problems under Chief Engineer's direction
Responsible for maintenance, repair and inspection of all machinery, equipment, and all aspects of the physical plant as directed
Log, maintain logs and report status of various aspects of the physical plant
Other Specific Job Functions:
Demonstrate skills appropriate to the task
Provide labor and assistance as directed with maintenance and repairs of the interior spaces of the casino
Perform general machinery rounds as directed
Know emergency duties as required in order to participate in required drills, in order to maintain high state of readiness to respond to a fire
Know how to safely operate power tools, hand tools, and test equipment
Other Specific Job Functions (Cont'd):
Be capable of maintaining a proper watch in accordance with PlayLV Gaming's policies and procedures and any governing regulatory bodies
Be able to utilize computer, electrical test equipment, any electrical and/or electronic equipment for the completion of daily assigned tasks
Assist the Chief Engineer as directed, with casino maintenance and repairs
Keep Engineering Department inventories up to date and in neat and orderly condition including: Stowing parts and supplies, weekly inventory of filters, monthly inventory of Engineering Department parts and supplies
Strictly adhere to all departmental, company, and governmental rules, regulations and policies with specific attention to safety and environmental concerns
Any and all other duties as assigned
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
EDUCATION and/or EXPERIENCE:
Required:
Must be at least 18 years of age
Must be able to stand and/or walk for extended periods of time during shift
Must be able to lift 50 pounds
Must be able to obtain/maintain any necessary licenses and/or certifications
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
High school diploma or equivalent
Must be able to get along with co-workers and work as a team across departments and levels of management
Must be able to work calmly and professionally in stressful situations
Preferred:
One year experience preferred
Previous experience working in a similar resort setting
CERTIFICATES, LICENSES, REGISTRATIONS:
OSHA10/10
UNION LOCAL 501
WORK SCHEDULE/HOURS:
Varies
PHYSICAL REQUIREMENTS:
Must be able to lift a minimum of 50 lbs.
Must be able to stand for long periods of time
SUPERVISORY RESPONSIBILITIES:
None
Plaza Hotel & Casino is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$28k-36k yearly est. 4d ago
Front Desk Agent
Tuscany Suites & Casino 3.9
Las Vegas, NV job
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Part Time Guest Service Representative to provide excellent customer service to all hotel guests.
PAY: $16.50
ESSENTIAL DUTIES & RESPONSIBILITIES
Assigns guest rooms, checks guests in and out in accordance with current policies and procedures.
Manages cash flow in assigned bank and performs account postings with accuracy.
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk's daily operations.
Processes guest accounts upon check-out in an efficient and accurate manner.
Provides excellent guest service and handles all special requests and complaints not requiring a supervisor or manger until guest is completely satisfied.
Operates the PBX switchboard on assigned shift.
Utilized property radio system to contact various departments and staff.
Responsible for in depth product knowledge, anticipating & delivering on guest's needs, and closing reservations sales.
Handle multiple inbound phone calls from guests seeking hotel room or group reservations.
Accurately input guest information into Resort computer system.
Perform other duties assigned.
EDUCATION AND EXPERIENCE
High school diploma or GED required. Good communication skills, ability to perform in a fast paced environment. Preferred hospitality experience or minimum 6 months customer service experience. Must be flexible with available shifts.
$16.5 hourly Auto-Apply 42d ago
SYSTEMS ENGINEER (ON-SITE) - IT
Plaza Hotel & Casino LLC 4.2
Plaza Hotel & Casino LLC job in Las Vegas, NV
Description:
As an IT Systems Engineer, you will be responsible for the day-to-day operation and management of the server and network infrastructure. Perform responsibilities in accordance with all PlayLV's Company standards, policies, and procedures.
POSITION RESPONSIBILITIES/DUTIES:
Troubleshoot system hardware, software, and network-related issues
Troubleshoot end-user hardware, software, and network-related issues
Serve as a resource for the administration and maintenance of server and network infrastructure
Notation of all completed tasks in accordance with departmental policy and procedure
Coordinate system development tasks to include design, integration, and formal testing
Oversees all transitions into production
Develop and complete actions in system specifications, technical and logistical requirements, and other disciplines
Create and maintain programmatic and technical documentation to ensure efficient planning and execution
Manage and document system configurations
Any other functions deemed necessary
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
EDUCATION and/or EXPERIENCE:
Required:
Associate's degree or equivalent from a two-year College or Technical School, or six months to one year related experience and/or training; or equivalent combination of education and experience.
Must be able to communicate effectively in English, in both written and oral forms.
Preferred:
Associate's degree in Information Systems/Technology, Computer Science, Computer Engineering, or a related field
Microsoft Certified Professional
Previous experience in a similar resort setting
MINIMUM QUALIFICATIONS:
Two years of experience in systems administration
Experience in Microsoft Active Directory, Microsoft Exchange, Nutanix, Veeam, etc.
Experience with Hotel and Casino software applications, including LMS, OASIS, and InfoGenesis
Possess a thorough understanding of principles of TCP/IP-based networks; FortiNet experience a plus
Knowledge of computer workstation functionality and components
Strong experience with Microsoft Windows desktop operating systems
Excellent verbal, written, interpersonal, and organizational skills
Ability to provide excellent customer service for all end-users
Ability to obtain and maintain a Gaming License
Proven experience with network capacity planning, network security principles, and general network management best practices
Excellent hardware troubleshooting experience
Extensive experience with Windows Server, virtual environments, and storage area networks
Competence with testing tools and procedures for voice and data circuits
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Strong interpersonal, written, and oral communication skills
Able to conduct research into networking issues and products as required
Ability to present ideas in user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Able to effectively prioritize tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
CERTIFICATES, LICENSES, REGISTRATIONS:
Nevada Gaming License
WORK SCHEDULE/HOURS:
Must be available to work in a 24-hour, 7-day-a-week environment.
WORK CONDITIONS:
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Occasional inspection of cables in floors and ceilings
Lifting and transporting of moderately heavy objects, such as computers and peripherals
PHYSICAL REQUIREMENTS:
Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 25 lbs. without restriction.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as be exposed to hot/cold surfaces, steam, and wet floors.
Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperature is moderate and controlled by internal environmental systems.
Must be able to work in a fast-paced, busy, and noisy environment.
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$66k-82k yearly est. 9d ago
Butler - Red Rock
Station Casinos, Inc. 4.8
Las Vegas, NV job
The Butler will be the link between the luxury Guest and the resort, providing exceptional service during their stay and coordinating all Guest requests for special arrangements or services courteously and efficiently. The Butler will perform his/her responsibilities with professionalism, enthusiasm, and with the upmost discretion. The Team Member will also uphold all company standards, policies and procedures.
Qualifications:
Experience in a Four or Five Diamond or Luxury Resort with proven skills to carry out these functions as a Butler, Personal Valet, Captain or Personal Coordinator. Working knowledge of beverage service. Excellent customer service skills. Must have interpersonal skills to deal effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays.
Ability to follow directions well, make quick decisions, remain discreet with all Guest information and activity and keep organized while under pressure.
High School diploma or equivalent. Must be able to effectively communicate with Guests, Team Members and Management.
$27k-45k yearly est. Auto-Apply 13d ago
Bus Person -(OC)
California Hotel Casino 4.1
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Clean tables by removing soiled dishes, silverware, glassware, and refuse and wiping table top and seats. Set up tables according to established standards. Receive and fulfill beverage orders.
Job Functions
Greet guests seated in assigned station.
Receive and fulfill/refill drink orders from guests.
Remove dishes from tables and place in plastic bus tub (approx. 40 lbs. in weight) in a timely manner.
Set up tables according to established standards.
Transport filled bus tubs to kitchen dishwashing area.
Maintain cleanliness of side station and all work areas.
Qualifications
Must be able to lift, maneuver, and carry up to 40 pounds.
Must be able to stand and/or walk for duration of shift.
Must be able to carry and serve beverages using a hand-held tray.
Must have excellent customer service and communication skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$17k-23k yearly est. 48d ago
Utility Porter
Tuscany Suites and Casino 3.9
Las Vegas, NV job
Job Description
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Utility Porter.
ESSENTIAL DUTIES & RESPONSIBILITIES
Maintains the highest standards to ensure the quality and cleanliness in the casino, public outside areas, offices and other required areas.
Keeps the assigned areas maintained in accordance with established policies and procedures.
Keeps assigned area clean of debris and trash removed. Empties and cleans ashtrays/urns and trashcans.
Keeps all equipment properly maintained, clean, and free of marks.
Cleans all bathrooms in assigned areas outlined in job procedures and as trained.
Reports emergencies and maintenance needs to Supervisor.
Assists other areas as needed.
Clean-ups biohazards according to proper procedures.
Shampoo carpet, scrub VCT, clean and maintain stone floors as assigned.
Details guest rooms as instructed. Moving furniture to clean covered areas. High dusting walls, ceilings, windows and furniture.
Properly clean upholstered fabrics and draperies as assigned.
Remove and replace mattresses and box springs as assigned.
Wash windows, shutters, and awnings on the 1st, 2nd, and 3rd floor area of all Bldgs.
Work outside in the heat during summer and the cold during winter.
Lift and carry heavy items as needed up to 25 lbs.
Performs other job-related duties as assigned.
EDUCATION & EXPERIENCE
At least 6 months experience as a hotel/restaurant dishwasher, janitorial/cleaning attendant, or comparable positions.
Excellent customer service skills.
Must have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Must be able to effectively communicate in English, in both written and oral forms.
Must have lift and Boom certification cards that are up to date
Must have Health Card.
Must be able to work in an environment with exposure to secondhand smoke and high noise levels.
$28k-35k yearly est. 13d ago
TECHNICIAN (PART TIME) - SLOT
Plaza Hotel & Casino LLC 4.2
Plaza Hotel & Casino LLC job in Las Vegas, NV
Description:
It is the responsibility of the Slot Technician to complete shop repairs, rebuild slot games, and complete hands-on training of all gaming devices and related systems while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures, within the framework and intent of the Plaza Mission Statement.
Top 5 Specific Job Functions:
Repair and maintain slot machine components, including circuit board assemblies, including but not limited to: power supplies, voucher printers, bill validators, and video monitors.
Use the surface mount solder station for the removal and replacement of circuit board components.
Test slot equipment using digital multi-meter, oscilloscope, Huntron tracker, monitor test equipment, capacitor, and inductor analyzer.
Troubleshoot and repair equipment using manufacturer testers and manuals, wiring diagrams, and the internet.
Assist with daily projects and maintenance on the slot floor when necessary.
Other specific job duties:
Actively greet, interact, and assist Resort staff in a professional manner to foster and promote a cooperative and harmonious work environment
Perform shop and on-floor repairs of slot machines
Repair and rebuild all mechanical and electronic slot game components
Ensure proper slot operation and maintenance on the casino floor
Perform preventative maintenance
Proactively resolve any guest issue that arises, including the coordination of departmental assistance when necessary
Setup and strike of slot tournament
Coordinate with different departments when executing projects
Maintain a clean, organized and safe work environment on the floor, shop and storage areas
Sustain daily communications with co-workers and management
Notify the Supervisor/Manager of any suspicious or unusual activity and/or transactions in a timely and responsible manner
Maintain general Property knowledge
Perform other job-related duties as assigned
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
EDUCATION and/or EXPERIENCE:
Required:
21 years of age or older
Excellent guest service and hospitality skills
Strong problem-solving and listening skills
Self-motivated with excellent organizational skills and attention to detail.
At least 3 years of previous experience as a Slot Technician
At least 2 years of previous electronic board repair experience
Excellent customer service skills
Have interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Work varied shifts, including weekends and holidays
High school diploma or equivalent
Able to effectively communicate in English, in both written and oral forms
Preferred:
Previous experience in a similar resort or setting
Experience working with the Aristocrat system
Degree in Electronics
CERTIFICATES, LICENSES, REGISTRATIONS:
Gaming Card
Alcohol Awareness Card
WORK SCHEDULE/HOURS:
Varies
PHYSICAL REQUIREMENTS:
Ability to handle and maintain confidential information.
Ability to lift and carry up to fifty (50) pounds at a time.
Ability to push and pull heavy items and equipment.
Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
Ability to work in an environment where pipe, cigar, and cigarette smoking is permitted.
Ability to multitask several activities and duties simultaneously.
Ability to function and act independently.
Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
Ability to function in a fast-paced environment, under short time constraints, and within established deadlines.
Ability to work a flexible schedule, including extended hours, weekends, and holidays.
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$31k-38k yearly est. 23d ago
Table Games Dealer
Tuscany Suites and Casino 3.9
Las Vegas, NV job
Job Description
Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Table Games Dealer that will entertain and operate the table games.
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for dealing with live Table Games while creating an entertaining/exciting environment.
Responsible for creating an environment where guests and coworkers can have fun at table games.
Be knowledgeable with regards to operating hours and any promotion/events.
Experience of at least 6 months to one year of dealing Blackjack and Roulette. All other Casino games are a plus.
Current and up to date Nevada gaming card.
Deals cards according to Casino standard procedures.
Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
Open availability; must be able to work evenings, weekends and holidays, some overtime depending on events.
Ability to entertain customers while dealing with all games and maintain game pace.
Full time and Part time positions available. Dealers do keep their own tips. Very competitive base rate.
EDUCATION & EXPERIENCE
High school diploma or GED required. Must be 21 years old or older. Must be fluent in oral and written English. Successful completion of dealer training class or able to demonstrate dealing experience. Must be able to work in an environment with exposure to secondhand smoke and high noise levels. Must be able stand for long periods of time. Must be able to maneuver to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks. Must be able to perform mathematical computations when determining winners and losers and collecting and paying out bets quickly and accurately. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must be able to successfully pass a live game audition and interview process.
$34k-42k yearly est. 30d ago
Barback
Tuscany Suites and Casino 3.9
Las Vegas, NV job
Job Description
We are looking for a Casino Barback that will provide friendly and excellent service to every guest as well as keep the casino bar area clean and stocked at all times.
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for ensuring a consistent flow of services to guest and cocktail servers by assisting bartender with their job functions.
Knowledge of Beers, wines, liquors and non-alcoholic products including dry goods.
Knowledge of tapping and removing beer kegs.
Knowledge of SNHD protocol.
Communicate effectively with management for any product missing or out of date.
Collaborate with management team and bartenders to perform regular inventories, ascertain par levels for items and compile weekly orders.
Maintains the cleanliness and appearance of the bar tops, bar wells, floors, coolers and related job storage.
Maintains par stock levels during and before end of shift.
Process all requisition from beverage vendors and/or any warehouse confirming all items were properly ordered and received.
Distribute all orders to the appropriate locations.
Must be able to stand for long periods of time, lift and bend.
Perform all other job-related duties as requested.
EDUCATION & EXPERIENCE
Recommended Casino Barback experience but not required. Must be 21 years old. Must have or be able to acquire a valid NV Health Card, TAM and Non-Gaming Card. Be able to reach, bend, pull and lift up to 30 lbs. Must be able to work in an environment with exposure to secondhand smoke and high noise levels
$17k-26k yearly est. 12d ago
BARISTA
Plaza Hotel & Casino LLC 4.2
Plaza Hotel & Casino LLC job in Las Vegas, NV
Description:
It is the primary responsibility of the Barista to provide outstanding service to guests in a fast-paced and ever-changing environment. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Top 5 Specific Job Functions:
Greets guests in a positive, friendly manner and making them feel welcome
Take and input orders into Agilisys, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type
Prepare and serve food and beverage items to guest
Operate a commercial coffee/espresso machine making specialty beverages
Bid farewell to guests, using guest's name when known, and encourage them to return
Other Specific Job Functions:
Understanding of MMS to order product
Routinely cleans all kitchen equipment and disposal of all trash daily
Consistently follow sequence of service utilizing proper procedures standardized by department
Itemize bills correctly and efficiently secure payment
Expedite the order in an accurate and timely manner
Pack the orders as per guests' preference and complete the order with any necessary condiments
Perform all opening and closing duties based upon shift assignment
Refill and stock all supplies and machines within the outlet
Maintain the cleanliness of the all front and back of the house areas within the outlet
Unload warehouse orders and stocking the orders to designated storage
Work as a team, assisting all guests' and employees' needs and inquiries
Ensuring product is picked up from warehouse and brought to outlet/outlets
Ability to organize
Stocking of side stations, with dry goods
Maintaining cleanliness of lobby
Maintain health code standards
Maintain clean and neat guest facing areas
Stock product as needed
Ability to lift up to 40lbs
Ability to put away large product orders
Good use of time management
Performs all other job related duties as requested
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Requirements:
Required:
Work varied shifts, including weekends and holidays
Able to effectively communicate in English, in both written and oral forms
CERTIFICATES, LICENSES, REGISTRATIONS:
Food Handler's Card
TAM Card
PHYSICAL REQUIREMENTS:
Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 25 lbs. without restriction.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as be exposed to hot/cold surfaces, steam, and wet floors.
Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperature is moderate and controlled by internal environmental systems.
Must be able to work in a fast-paced, busy, and noisy environment.
Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
$21k-27k yearly est. 17d ago
Casino Host FT
California Hotel Casino 4.1
Las Vegas, NV job
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Interact with and provide exceptional service to established guests to enhance the guest's experience. Actively recruit new players through verbal communication on the gaming floor. Build and enhance existing customer relationships via telephone and written correspondence. Assist in promotional events, issue comps based on established guidelines.
Job Functions
Develop and maintain rapport with guests, coworkers, and other departments.
Respond to customer questions, inquiries, complaints, requests, and needs.
Interact with customers to promote increased play and repeat business.
Provide information to guests regarding credit policies, Player's Club details, promotions, special events, room types, and availability.
Maintain and build ongoing relationships with rated players via telephone and direct mail.
Communicate consistently with table games management to ensure accurate player evaluation and status.
Qualifications
Must be at least 21 years of age.
Prior experience in a similar position strongly preferred.
Must be able to stand and walk for extended periods of time.
Must have exceptional customer relation skills, particularly verbal and written.
Knowledgeable about applicable gaming and other regulations.
Must be able to work flexible hours
Must be computer literate, particularly with Microsoft Office (Word and Excel) and be able to learn various casino systems.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$38k-54k yearly est. 39d ago
Cage Cashier
Tuscany Suites and Casino 3.9
Las Vegas, NV job
Job Description
Join our Team! Work for a company committed to providing exceptional guest experience with friendly services. Here at Tuscany Suites and Casino we continue being award-winning “The Best of Las Vegas” by building authentic connections with our guest and providing the best service.
Job Summary:
We are looking for a Cage Cashier that is responsible for accommodating guests with cash and credit transactions while maintaining protection of company assets.
Essential
Duties & Responsibilities
Cash out of chips from customers playing table games.
Paying of Quicket Tickets (TITO's)
Processing of customer's cash advances.
Cashing and processing of Traveler's Checks.
Cashing of Personal Checks and Payroll checks.
Handling of both Front Money / Safekeeping deposits and withdrawal requests.
Prepare fills for table games.
Payoff of jackpots given to cage by slot GSR's.
Cashing of Race and Sports book tickets when sports book is closed.
Assisting vendors in disbursement and receipt of assigned employee banks and revenue
Ability to stand and bend, lift, for prolonged periods of time
Other duties as assigned.
Requirements
High school diploma or GED required.
Must be able to communicate clearly and effectively.
Must be able to work in an environment with exposure to secondhand smoke and high noise levels.
Previous cash handling experience preferred
Zippia gives an in-depth look into the details of Plaza Hotel and Casino, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Plaza Hotel and Casino. The employee data is based on information from people who have self-reported their past or current employments at Plaza Hotel and Casino. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Plaza Hotel and Casino. The data presented on this page does not represent the view of Plaza Hotel and Casino and its employees or that of Zippia.
Plaza Hotel and Casino may also be known as or be related to PLAZA HOTEL & CASINO, Plaza Hotel & Casino, Plaza Hotel & Casino LLC and Plaza Hotel and Casino.