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Assistant Store Manager jobs at PLS - 3871 jobs

  • Assistant Store Manager

    PLS 4.6company rating

    Assistant store manager job at PLS

    This job is located at 702 Reading Rd., Cincinnati, OH 45202 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
    $38k-47k yearly est. Auto-Apply 60d+ ago
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  • AI-Driven Growth & Brand Strategy Leader

    Escalon Services, Inc. 4.1company rating

    Chicago, IL jobs

    A dynamic business services firm is seeking a Head of Marketing Innovation & AI Strategy to define and scale its brand and marketing strategy. This leadership role, which reports to the CEO, involves leveraging data and AI to drive growth, building a team, and optimizing marketing initiatives. Ideal candidates will have a strong B2B marketing background, experience in technology sectors, and a track record of successful demand generation strategies. The role offers flexibility, with a focus on remote work, and an attractive compensation package. #J-18808-Ljbffr
    $38k-47k yearly est. 2d ago
  • SALT Manager: State & Local Tax Strategy & Compliance

    BDO USA 4.8company rating

    Boston, MA jobs

    A leading accounting firm in Boston seeks a Sales & Use Tax Manager to advise clients on tax regulations and compliance. The role involves significant client interaction, managing tax-related issues, and supervising tax professionals. Ideal candidates should have a Bachelor's degree, a minimum of four years in state and local tax, and strong communication skills. This position offers competitive pay and opportunities for career advancement within a supportive culture. #J-18808-Ljbffr
    $98k-126k yearly est. 1d ago
  • Senior Crypto Solutions Sales Leader

    Visa Inc. 4.5company rating

    San Francisco, CA jobs

    A leading financial services company is seeking a Senior Manager, Visa Crypto Solution Sales, based in San Francisco, CA. This hybrid position involves working with clients on stablecoin strategies while driving sales of Visa crypto solutions. Candidates should have 8+ years of experience in relevant sectors, strong negotiation skills, and the ability to collaborate with diverse teams. The role includes developing Go-To-Market strategies and ensuring post-sales support. The estimated salary range is $169,100 to $270,800 annually, with a comprehensive benefits package. #J-18808-Ljbffr
    $169.1k-270.8k yearly 4d ago
  • Manager, Claims Operations - Auto Non Injury Core and Express

    USAA 4.7company rating

    Colorado Springs, CO jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non Injury Express and an Auto Non Injury Core - Manager, Claims Operations. As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor 2+ years handling Complex Non-Injury Auto coverage and liability decisioning 2+ years physical damage and/or auto injury claims experience Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $103.5k-197.7k yearly Auto-Apply 3d ago
  • Senior Global Cash Management Sales Lead - TMT

    HSBC 4.9company rating

    San Francisco, CA jobs

    A global financial institution is seeking a high-caliber professional for a sales role within the Technology, Media, and Telecommunications sector. The position involves developing business opportunities, tailoring cash management solutions, and collaborating with various teams for seamless client transitions. Ideal candidates will have significant experience in banking relations and strong analytical skills, with at least five years in relevant roles. The position is based in San Francisco with competitive pay and benefits. #J-18808-Ljbffr
    $112k-154k yearly est. 3d ago
  • Global Crypto Solutions Sales Leader & GTM Architect

    Visa Inc. 4.5company rating

    San Francisco, CA jobs

    A leading financial services company is seeking a Senior Director, Visa Crypto Solutions Sales Leader in San Francisco. The successful candidate will build and lead a specialized sales team, executing global strategies for Visa's crypto products. Responsibilities include establishing training programs and engaging with clients on stablecoins. Candidates should have extensive sales leadership experience in financial services and strong communication skills. This hybrid role offers an estimated salary from $229,000 to $357,950 per year. #J-18808-Ljbffr
    $124k-160k yearly est. 1d ago
  • Banking Center Leader: Sales, Service & Growth

    Webster Bank 4.6company rating

    White Plains, NY jobs

    A leading commercial bank in New York is seeking a Banking Center Manager to oversee daily operations, develop client relationships, and lead a team. The role requires exceptional customer service, strong leadership skills, and comprehensive knowledge of retail banking products. Candidates should have 5-7 years of banking experience and relevant qualifications. Offering competitive compensation ranging from $98,000 to $102,000 annually, this position also includes incentive compensation. #J-18808-Ljbffr
    $98k-102k yearly 5d ago
  • Business Manager, Investment Team

    Partners Capital 4.4company rating

    Boston, MA jobs

    Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $70B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York's Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. The firm employs more than 350 people across its eight offices located in Boston, New York, London, San Francisco, Paris, Singapore, Hong Kong and Dallas. Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued. Position Description Reporting to a Client CIO Partner, this business embedded Talent Manager role will focus on reactive and proactive team and account staffing for business and client needs, identifying and partnering with the Human Resources team on skills-based, professional and career development, act as the point of contact for early career hiring programs and fully engage in lateral hiring processes, as well as the own the mentor program. Key Responsibilities include, but not limited to: Strategic Organizational Design: Partner with the Head of North America to design and evolve the organizational/team structure aligned to regional growth strategy, priorities, and operating model. Assist with strategic workforce planning initiatives to ensure the right capabilities, roles, and capacity are in place to meet short- and long-term business objectives. Help assess team effectiveness and recommend changes to improve decision-making, scalability, and collaboration. Analyze talent, performance, and cost data to inform org design decisions and scenario planning. Internal Staffing Needs and Management - Client and team staffing responsibilities: Allocate resources to Client account teams balancing workload, skill sets, and client demands to ensure accounts have the right people, preventing burnout while maximizing firm efficiency and career progression. Manage capacity, push back on unrealistic people demands, and facilitate career growth for early career team members by giving them quality and growth experience. Actively monitor team member workload, skill development, and burnout levels. Constantly assess team availability versus incoming new business, often pushing back on senior staff as appropriate. Ensures teams have necessary headcount and the right talent for urgent or complex tasks; staff planning. External Hiring Needs - Team staffing responsibilities: Partner with Talent Acquisition team to identify, assess, sell, and hire top talent for early career and lateral business needs. Team performance optimization and development: Assists in designing talent development strategies that grow people through experiential learning, on-the-job exposure, and targeted education, building high-performing teams. Create stretch assignments and project-based learning experiences aligned to business priorities. Ensure right mentor pairs are established, set expectations, and monitor effectiveness. Manage intern and analyst programs to included recruiting, hiring, onboarding, performance management, etc. Key responsibilities may be assessed and are subject to change from time to time based on the needs of the business. The individual may be required to work overtime as needed. Additional responsibilities include: Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team. Ensure full compliance with all local data protection regulations and privacy controls, and any related issues are raised via the appropriate channels. Qualifications / Attributes Required: Bachelor's degree required with 7-10 years of experience in financial services. Business role experience embedded in organization with a focus on building and managing high performing teams. Experience managing business led people/talent programming in matrixed organizations. Ability to translate business strategy into capability and talent needs. Strong stakeholder management and consensus-building skills. Experience managing talent in results-driven, high-accountability environments. Ability to calibrate performance across teams via incentives and metrics. Navigate compensation, promotion, and recognition in pay-for-performance cultures. Highly strategic, organized, and detail-oriented, with the ability to manage multiple priorities and deliver under pressure in fast-paced environments. Benefits and Compensation Partners Capital is committed to being a great place to work. We are focused both on wellbeing and professional growth. You can expect professional development and career progression opportunities, competitive compensation, exceptional benefits, and a flexible “results-focused” working model. Our benefits package includes medical, dental, and vision insurance, short and long-term disability insurance, life insurance, flexible spending accounts, commuter benefits, paid time off and a 401(k) plan with employer matching. The Firm also supports global philanthropy via a charity program and volunteer day. In addition, we champion a variety of wellness and social events. We also support the pursuit of professional certifications such as the Chartered Financial Analyst (CFA), Chartered Alternative Investment Analyst (CAIA), etc. Massachusetts requires Partners Capital to include a reasonable estimate of the base salary range for this role. This base salary range is specific to individuals applying to work in our Massachusetts office and takes into account a number of factors. A reasonable estimate of the base salary range for this role in Massachusetts is $160,000 to $250,000. The base salary offered will be determined on factors such as experience, skills, training, certifications, and education. Decisions will be determined on a case-by-case basis. The base salary is one element of our competitive compensation package. In addition to the base salary, this position may be eligible for performance-based incentives and our profit share program. Contact Details Please send your CV to *************************************** with the subject: Business Manager . Further information about Partners Capital is available on our website ********************* For all California residents, please click here to view the Partners Capital California Applicant Privacy Notice
    $160k-250k yearly 1d ago
  • General Manager

    24 Hour Fitness USA, Inc. 4.7company rating

    Denver, CO jobs

    As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an e General Manager, Manager, Fitness, Operations, Manufacturing, Business Services, Team Member, Certification
    $144k-208k yearly est. 1d ago
  • General Manager - Floater

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Houston, TX jobs

    FULL-TIME Full-time As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales goals. With a strong focus on driving membership sales, increasing fitness revenue, and growing overall club performance, you will build a results-oriented culture rooted in accountability and success. Your leadership will cultivate a motivated team, a welcoming club environment, and a business that consistently exceeds targets. ESSENTIAL DUTIES & RESPONSIBILTIES Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets. Recruit, train, and develop a high-performing team with shared goals and a one-team mindset. Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability. Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals. Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards. Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures. Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations. Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members. Develop and execute member retention strategies, such as engagement programs, events, and incentives. Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations. Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs. QUALIFICATIONS Required Knowledge, Skills & Abilities 3-5+ years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success. 2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes. Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture. Ability to create an outstanding member and team member experience with a high-performance culture through people development, innovation, and collaboration within your team. Excellent communication, interpersonal, and customer service skills CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost to support this requirement. Certification must be maintained throughout employment. Personal Training certification from a nationally recognized organization (e.g., NASM, ISSA) is required within 90 days of hire. The company provides access to a certification program at no cost. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of a certification, subject to qualification and approval. Preferred Knowledge, Skills & Abilities Bachelor's degree in Business Administration, Sports Management, Exercise Science, Kinesiology or a related field. Familiarity with sales techniques and strategies. Active involvement in the fitness community through professional associations or networking events. Physical, Mental, and Environmental Demands Frequently requires cognitive ability to learn new tasks, remember processes, maintain focus, complete tasks independently and within specified time frames, make timely decisions, and effectively communicate with members and team members. Frequent keying and use of telephones, computers, printers, and other electronic devices requiring fine manipulation. Prolonged standing, walking, and time spent on foot, supervising the club floor and interacting with members and staff. Regular bending, stooping, climbing, reaching, and lifting and/or moving up to 25 pounds; occasionally lifting up to 50 pounds, with or without assistance. Regular exposure to cleaning chemicals and agents. Regular exposure to fitness equipment and moving mechanical parts. Occasionally exposed to loud noise levels consistent with a fitness or gym environment. Travel Requirement * Ability to travel up to 10% of the time to attend training sessions and meetings. BENEFITS AT 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups to facilitate connections with other team members and participation in community events both in-person and virtually. Disclaimer DISCLAIMER: This is intended to describe the general nature and level of work performed by individuals assigned to this job. Responsibilities and functions may vary based on any number of business-related factors, including but not limited to: club location, size, revenue, amenities, staffing, etc. This job description is not exhaustive and is subject to change. Additionally, 24 Hour Fitness provides reasonable accommodation to qualified individuals with disabilities to assist them with performing their essential functions unless doing so would cause undue hardship. FUNCTIONAL GROUP Club Management
    $121k-172k yearly est. 1d ago
  • General Manager - Floater

    24 Hour Fitness USA, Inc. 4.7company rating

    Houston, TX jobs

    As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an e General Manager, Floater, Manager, Fitness, Operations, Manufacturing, Team Member
    $121k-172k yearly est. 1d ago
  • General Manager

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Houston, TX jobs

    FULL-TIME Full-time As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales goals. With a strong focus on driving membership sales, increasing fitness revenue, and growing overall club performance, you will build a results-oriented culture rooted in accountability and success. Your leadership will cultivate a motivated team, a welcoming club environment, and a business that consistently exceeds targets. ESSENTIAL DUTIES & RESPONSIBILTIES Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets. Recruit, train, and develop a high-performing team with shared goals and a one-team mindset. Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability. Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals. Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards. Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures. Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations. Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members. Develop and execute member retention strategies, such as engagement programs, events, and incentives. Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations. Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs. QUALIFICATIONS Required Knowledge, Skills & Abilities 3-5+ years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success. 2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes. Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture. Ability to create an outstanding member and team member experience with a high-performance culture through people development, innovation, and collaboration within your team. Excellent communication, interpersonal, and customer service skills CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost to support this requirement. Certification must be maintained throughout employment. Personal Training certification from a nationally recognized organization (e.g., NASM, ISSA) is required within 90 days of hire. The company provides access to a certification program at no cost. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of a certification, subject to qualification and approval. Preferred Knowledge, Skills & Abilities Bachelor's degree in Business Administration, Sports Management, Exercise Science, Kinesiology or a related field. Familiarity with sales techniques and strategies. Active involvement in the fitness community through professional associations or networking events. Physical, Mental, and Environmental Demands Frequently requires cognitive ability to learn new tasks, remember processes, maintain focus, complete tasks independently and within specified time frames, make timely decisions, and effectively communicate with members and team members. Frequent keying and use of telephones, computers, printers, and other electronic devices requiring fine manipulation. Prolonged standing, walking, and time spent on foot, supervising the club floor and interacting with members and staff. Regular bending, stooping, climbing, reaching, and lifting and/or moving up to 25 pounds; occasionally lifting up to 50 pounds, with or without assistance. Regular exposure to cleaning chemicals and agents. Regular exposure to fitness equipment and moving mechanical parts. Occasionally exposed to loud noise levels consistent with a fitness or gym environment. Travel Requirement * Ability to travel up to 10% of the time to attend training sessions and meetings. BENEFITS AT 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups to facilitate connections with other team members and participation in community events both in-person and virtually. Disclaimer DISCLAIMER: This is intended to describe the general nature and level of work performed by individuals assigned to this job. Responsibilities and functions may vary based on any number of business-related factors, including but not limited to: club location, size, revenue, amenities, staffing, etc. This job description is not exhaustive and is subject to change. Additionally, 24 Hour Fitness provides reasonable accommodation to qualified individuals with disabilities to assist them with performing their essential functions unless doing so would cause undue hardship. FUNCTIONAL GROUP Club Management
    $121k-172k yearly est. 1d ago
  • General Manager

    24 Hour Fitness Worldwide, Inc. 4.7company rating

    Denver, CO jobs

    FULL-TIME Full-time As a General Manager at 24 Hour Fitness, you are the driving force behind your club living our mission, vision, and values, to drive membership growth, revenue generation, and operational excellence. You'll lead a high-performing team to deliver an exceptional member experience while achieving ambitious sales goals. With a strong focus on driving membership sales, increasing fitness revenue, and growing overall club performance, you will build a results-oriented culture rooted in accountability and success. Your leadership will cultivate a motivated team, a welcoming club environment, and a business that consistently exceeds targets. ESSENTIAL DUTIES & RESPONSIBILTIES Develop and implement strategies to drive membership sales, fitness, retail, and other revenue streams, exceeding targets. Recruit, train, and develop a high-performing team with shared goals and a one-team mindset. Provide ongoing support, coaching, and leadership to the team, setting clear objectives, delegating responsibilities, leveraging strengths, and fostering a culture of excellence and accountability. Drive strong relationships with members by creating a welcoming, community-focused environment that keeps them engaged, motivated, and committed to achieving their fitness goals. Oversee day-to-day club operations, including facility maintenance, equipment upkeep, and cleanliness standards. Manage budgets effectively, control expenses, and maximize profitability while adhering to company policies and procedures. Implement safety protocols and procedures to ensure the well-being of members and staff, in compliance with health and safety regulations. Build relationships within the local community, representing the gym at events, and implementing outreach initiatives to attract new members. Develop and execute member retention strategies, such as engagement programs, events, and incentives. Promote awareness and compliance with company policies, procedures, and standards, as well as relevant industry regulations. Maintain a consistent 9:00 AM--7:00 PM or 10:00 AM--8:00 PM schedule, aligned to peak business hours and club needs. QUALIFICATIONS Required Knowledge, Skills & Abilities 3-5+ years of management experience in the broader retail/hospitality/fitness industry, with a proven track record of success. 2-4 years of progressive management experience supervising 3-10+ employees in a team environment with measurable employee development and promotion outcomes. Ability to inspire and lead teams to implement and deliver on member and team member initiatives through a strong service focus and creating and implementing a consistent and robust service culture. Ability to create an outstanding member and team member experience with a high-performance culture through people development, innovation, and collaboration within your team. Excellent communication, interpersonal, and customer service skills CPR/AED certification is required within 30 days of hire. The company provides access to an approved training program at no cost to support this requirement. Certification must be maintained throughout employment. Personal Training certification from a nationally recognized organization (e.g., NASM, ISSA) is required within 90 days of hire. The company provides access to a certification program at no cost. A degree in Exercise Science, Kinesiology, or a related field may satisfy this requirement in lieu of a certification, subject to qualification and approval. Preferred Knowledge, Skills & Abilities Bachelor's degree in Business Administration, Sports Management, Exercise Science, Kinesiology or a related field. Familiarity with sales techniques and strategies. Active involvement in the fitness community through professional associations or networking events. Physical, Mental, and Environmental Demands Frequently requires cognitive ability to learn new tasks, remember processes, maintain focus, complete tasks independently and within specified time frames, make timely decisions, and effectively communicate with members and team members. Frequent keying and use of telephones, computers, printers, and other electronic devices requiring fine manipulation. Prolonged standing, walking, and time spent on foot, supervising the club floor and interacting with members and staff. Regular bending, stooping, climbing, reaching, and lifting and/or moving up to 25 pounds; occasionally lifting up to 50 pounds, with or without assistance. Regular exposure to cleaning chemicals and agents. Regular exposure to fitness equipment and moving mechanical parts. Occasionally exposed to loud noise levels consistent with a fitness or gym environment. Travel Requirement * Ability to travel up to 10% of the time to attend training sessions and meetings. BENEFITS AT 24 In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups to facilitate connections with other team members and participation in community events both in-person and virtually. Disclaimer DISCLAIMER: This is intended to describe the general nature and level of work performed by individuals assigned to this job. Responsibilities and functions may vary based on any number of business-related factors, including but not limited to: club location, size, revenue, amenities, staffing, etc. This job description is not exhaustive and is subject to change. Additionally, 24 Hour Fitness provides reasonable accommodation to qualified individuals with disabilities to assist them with performing their essential functions unless doing so would cause undue hardship. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Salary Range: $64600 - $76000 (Actual offer may vary from posted hiring range based on location, work experience, and/or education.) FUNCTIONAL GROUP Club Management
    $64.6k-76k yearly 1d ago
  • Branch Manager

    Heritage Financial Credit Union 4.4company rating

    Newburgh, NY jobs

    Here's a little about us: Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community. Excellence: We strive to provide our members with the best possible service. Teamwork: We believe that we can achieve more together than we can alone. Respect: We treat each other with dignity and respect. Community: We are committed to giving back to the communities we serve. What's in it for you? Salary: $73,500 - $91,000 annually (based on experience) Benefits: · Paid Time Off & Paid Federal Holidays · Medical, Dental, Vision & Life Insurance · Employee Assistance Program · Flexible Spending Accounts / HSA · 401K Employer Match · Educational Assistance · Incentives and Merit Increases · Paid Time to Volunteer ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Demonstrate understanding of HFCU's Mission, Vision and Core Values, along with expertise in HFCU's products and services, including all available tools and resources to effectively lead the branch. Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member utilizing HFCU's Employee Performance Program, including but not limited to monthly 1x1 sessions. Evaluate employee performance and provide feedback and coaching as needed. Manage employee relation issues in a timely mannered and with professionalism toward resolution. Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with HFCU's training and development programs. Consistently work with the team to develop an appropriate succession plan. Support recruiting in the hiring process. Effectively communicate with department leaders and peers to develop a network of support and collaboration. Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles and monthly branch meetings. Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through. Partner with Business Intelligence to utilize all available tools and resource to analyze branch trends, recognize new ways to capture and grow business, and recommend possible solutions to Retail Leadership. Assess branch trends in areas such as transactional, goal attainment and industry standards in order to make effective recommendations for annual headcount. Assume complete responsibility for all areas of branch management, including all day-to-day operations. Demonstrate proficiency in all operational tasks and sales processes, and ensure timely completion of all as expected by Retail Leadership. Demonstrate an ability to support and function in all branch positions as needed. Proactively plan activities to aid in the attainment of monthly goals. Examples include, but are not limited to, in-branch call nights, collaboration with local businesses on membership drives, and dissemination of promotional information. Prospecting and visiting local businesses for brand awareness and to meet our business and commercial goals. Participate in community involvement to develop relationships with community leaders within your branch's geographical location, and across HFCU's field of membership, to increase brand awareness. Oversee the branch's monthly financial budget to ensure necessary steps are taken to manage expenses, including the review of monthly variances. Partner with Retail Leadership to analyze and make recommendations around managing branch profitability. Developing sales service plan to help the branch meet their goal. The ability to pivot as the business needs change. Proactively look for operational enhancements and research and share with direct leader. Maintain a safe and sound work environment adhering to all audit and security expectations. Participate in organizational team projects, representing Retail in a professional and competent manner. Mentor and support new branch managers. Performs other duties as assigned. Requirements EXPERIENCE: 3+ years as a Branch Manager with Business Development is essential. Experience on outbound calling/prospecting and visiting local businesses. Experience understanding business and commercial products. Proficiency in Microsoft Office. Extensive financial industry experience, including but not limited to cash handling, customer service, needs based selling, goal attainment, employee leadership and development, project and team participation and community development. EDUCATION/CERTIFICATION: Bachelor's degree and/or a comparable combination of education and experience. Notary License required or within 6 months of hire. KNOWLEDGE: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. SKILLS/ABILITIES: Demonstrate the ability to think critically and creatively to problem solve and build business plans. Demonstrate the ability to effectively collaborate with direct team, department leaders and line of business partners to achieve organizational goals. Demonstrate self-awareness, discipline and a strong desire to learn and contribute to the success and wellbeing of self, team members and the organization. Focus on customer service and lead by example. Show strong attention to detail. Highly organized with time and team management An eagerness to grow the branch network and developing teams. Demonstrate an ability to effectively communicate with internal and external members in a professional and respectful tone and manner. Demonstrate a strong commitment to listening, anticipating and addressing the needs and concerns of internal and external members. Ability to project a professional appearance and positive attitude at all times. Advanced analytical/technical knowledge pertaining to decision analysis and financial/budget administration.
    $73.5k-91k yearly 2d ago
  • Bilingual Store Manager

    Ace Cash Express, Inc. 4.4company rating

    Houston, TX jobs

    Understanding customers' unique needs and recommending appropriate ACE products and services. Supporting Sales Associates and guiding them toward success in their roles. Prioritizing active listening, clear communication, and empathy in all customer Store Manager, Manager, Bilingual, Store, Retail
    $37k-61k yearly est. 1d ago
  • Sales Associate/Store Manager - California Region

    Ace Cash Express, Inc. 4.4company rating

    Chula Vista, CA jobs

    At ACE, you'll MAKE IT EASY for our customers by providing the best customer service! Educate customers on products Listen to customer needs Maintain store security Provide card services Process Money. Gram transactions Complete Bill Pay transactions Store Manager, Sales Associate, Manager, Associate, Sales, Retail
    $25k-29k yearly est. 1d ago
  • General Manager

    Riverside Colorado 3.7company rating

    Fort Collins, CO jobs

    Position Type: Full-time, Exempt Industry: Hospitality / Resort / Retail / Food & Beverage Salary range: $60,0000-$70,0000 plus benefits based on experience About Riverside Riverside Colorado is a unique destination in northern Colorado combining a boutique resort, general store, and coffee cart in a stunning natural setting along the river. We are committed to creating exceptional guest experiences while maintaining strong values around sustainability, safety, inclusion, and respect for our staff, guests, and surrounding wildlife. This is a hands-on leadership role. Our General Manager is a working leader who thrives in a fast-paced, dynamic environment and is comfortable wearing many hats. Position Overview The General Manager is responsible for overseeing all day-to-day operations of Riverside Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive, safe work environment for staff. This role requires strong hospitality and retail experience, operational expertise, comfort with technology and systems, and a willingness to jump in wherever needed. This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic are essential. Key Responsibilities Operations & Facilities Oversee daily resort operations, including lodging units, general store, coffee cart, shuttle service, and common areas Ensure all guest units are clean, safe, and presentable; assist with cleaning when housekeeping is not onsite Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.) Supervise vendors, contractors, and service providers Coordinate equipment maintenance and repairs with vendors Act as incident commander during emergencies; manage on-site security when present Maintain first aid kits and remain CPR/first aid trained Staff Leadership & Culture Create and manage staff schedules across all departments, including Facilities and Housekeeping Manage housekeeping staff and laundry services Assist with hiring, training, and termination of staff in accordance with company policies Work closely with HR leadership to uphold company values and ensure a safe, respectful workplace Train all staff on systems, processes, and operational standards Guest Experience & Reservations Manage reservations and lodging inventory Oversee Cloudbeds and all OTA platforms Manage guest communications via phone, email, OTA messaging, and Whistle Support special events, programming, and private parties in collaboration with the events team Schedule shuttle operators to ensure guest transportation needs are met Retail, Inventory & Food Safety Oversee purchasing and inventory for all departments, including food, beverages, housekeeping supplies, general store, and coffee cart Coordinate with Mishawaka's restaurant on prepackaged goods needs Ensure food safety standards and compliance are maintained. Must be food safety trained to meet Health Department requirements Administration & Systems Ensure invoices are routed to bookkeeping in a timely manner Review, update, and improve systems and processes across operations Manage shared Google Drive and documentation Participate in weekly operational meetings Support sustainability initiatives with flexibility and practical implementation Qualifications Preferred college degree with an Associate or Bachelor's level of achievement Advanced computer skills including Google drive, Excel, Canva or other intermediate level graphics software Minimum 3 years experience managing Cloudbeds software Minimum 3 years experience in management at a corporate hospitality company Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer, manage and do housekeeping on a regular basis as needed and manage and do light maintenance of the resort Strong operational background with hands-on leadership experience Strong organizational, communication, and problem-solving skills Amenable to working evenings, weekends, and holidays as needed Commitment to guest service, team culture, safety, and sustainability Must have a clean driving record What We're Looking For This role is ideal for someone who: Takes pride in ownership and accountability Is comfortable rolling up their sleeves and leading by example Thrives in hospitality environments that require flexibility and adaptability Cares deeply about team culture, guest experience, and the surrounding environment How to Apply Please submit your resume and a brief cover letter to *********************** explain why you're interested in Riverside Colorado and what excites you about this role.
    $60k-70k yearly 2d ago
  • General Manager Position

    Riverside Colorado 3.7company rating

    Colorado jobs

    - Riverside Colorado Reports To: Ownership Position Type: Full-time, Exempt Industry: Hospitality / Resort / Retail / Food & Beverage Salary range: $60,0000-$70,0000 plus benefits based on experience About Riverside Colorado Riverside Colorado is a unique destination in northern Colorado combining a boutique resort, general store, and coffee cart in a stunning natural setting along the river. We are committed to creating exceptional guest experiences while maintaining strong values around sustainability, safety, inclusion, and respect for our staff, guests, and surrounding wildlife. This is a hands-on leadership role. Our General Manager is a working leader who thrives in a fast-paced, dynamic environment and is comfortable wearing many hats. Position Overview The General Manager is responsible for overseeing all day-to-day operations of Riverside Colorado, ensuring smooth resort operations, exceptional guest experiences, and a positive, safe work environment for staff. This role requires strong hospitality and retail experience, operational expertise, comfort with technology and systems, and a willingness to jump in wherever needed. This is not a clock-in/clock-out position. Flexibility, ownership mindset, and a strong work ethic are essential. Key Responsibilities Operations & Facilities Oversee daily resort operations, including lodging units, general store, coffee cart, shuttle service, and common areas Ensure all guest units are clean, safe, and presentable; assist with cleaning when housekeeping is not onsite Maintain all common areas (restrooms, fire pits, cook areas, signage, lighting, etc.) Supervise vendors, contractors, and service providers Coordinate equipment maintenance and repairs with vendors Act as incident commander during emergencies; manage on-site security when present Maintain first aid kits and remain CPR/first aid trained Staff Leadership & Culture Create and manage staff schedules across all departments, including Facilities and Housekeeping Manage housekeeping staff and laundry services Assist with hiring, training, and termination of staff in accordance with company policies Work closely with HR leadership to uphold company values and ensure a safe, respectful workplace Train all staff on systems, processes, and operational standards Guest Experience & Reservations Manage reservations and lodging inventory Oversee Cloudbeds and all OTA platforms Manage guest communications via phone, email, OTA messaging, and Whistle Support special events, programming, and private parties in collaboration with the events team Schedule shuttle operators to ensure guest transportation needs are met Retail, Inventory & Food Safety Oversee purchasing and inventory for all departments, including food, beverages, housekeeping supplies, general store, and coffee cart Coordinate with Mishawaka's restaurant on prepackaged goods needs Ensure food safety standards and compliance are maintained. Must be food safety trained to meet Health Department requirements Administration & Systems Ensure invoices are routed to bookkeeping in a timely manner Review, update, and improve systems and processes across operations Manage shared Google Drive and documentation Participate in weekly operational meetings Support sustainability initiatives with flexibility and practical implementation Qualifications Preferred college degree with an Associate or Bachelor's level of achievement Advanced computer skills including Google drive, Excel, Canva or other intermediate level graphics software Minimum 3 years experience managing Cloudbeds software Minimum 3 years experience in management at a corporate hospitality company● Willingness to: Train and become a trainer on espresso machine, front desk clerk trainer, manage and do housekeeping on a regular basis as needed and manage and do light maintenance of the resort Strong operational background with hands-on leadership experience Strong organizational, communication, and problem-solving skills Amenable to working evenings, weekends, and holidays as needed Commitment to guest service, team culture, safety, and sustainability Must have a clean driving record What We're Looking For This role is ideal for someone who: Takes pride in ownership and accountability Is comfortable rolling up their sleeves and leading by example Thrives in hospitality environments that require flexibility and adaptability Cares deeply about team culture, guest experience, and the surrounding environment How to Apply Please submit your resume and a brief cover letter to *********************** explain why you're interested in Riverside Colorado and what excites you about this role.
    $60k-70k yearly 3d ago
  • Assistant Store Manager

    PLS 4.6company rating

    Assistant store manager job at PLS

    This job is located at 5100 Glen Way Ave., Cincinnati OH 45238 Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members. Job Responsibilities Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture within the store Assisting the Store Manager in implementing strategies to help meet store goals and objectives Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations Ensuring compliance with federal, state, and local regulations Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures Analyzing financial statements and trends to increase and maximize sales Marketing within the community to increase market share and store revenues Resolving customer complaints for increased customer satisfaction Assisting the Store Manager with managing schedule, cash, and store audits Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes. Helping to maintain a neat and clean store environment for our customers and team members Other duties as assigned Job Requirements: A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant Ability, willingness, and confidence to engage with customers Ability to develop positive relationships with customers Strong desire to exceed company initiatives and inspire excellence in a team Excellent communication and presentation skills High-energy, collaborative management experience Professional appearance and demeanor Must be honest and have integrity Able to work flexible hours, including early morning, evenings, weekends, and holidays English fluency is required English/Spanish bilingual is a plus Working Conditions and Physical Requirements: Must be able to stand for extended periods Must be able to lift up to 15 lbs. with little assistance Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers Benefits: Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training. We strive to demonstrate our Core Values in all positions at PLS: Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.
    $38k-47k yearly est. Auto-Apply 60d+ ago

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