This job is located at: 3300 Avenue K, Suite 100, Plano, TX 75074
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job Responsibilities:
Providing outstanding customer service to ensure repeat business
Educating our customers on our products and services
Ensuring all transactions are completed in compliance with federal, state, and local regulations
Following company policies and procedures
Maintaining a balanced cash drawer
Completing all transactions accurately, including cash handling
Using our point-of-sale system to access information and process transactions
Resolving customer complaints or referring complaints to the Store Manager for resolution
Helping to maintain a neat and clean store environment for our customers and team members
Performing other duties as instructed by management
Job Requirements:
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Ability, willingness, and comfort to engage with customers
Strong verbal communication
Ability to offer products and services to customers based on their needs
Exceptional attention to detail and ability to multi-task
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Physical Requirements:
Must be able to stand for extended periods
Ability to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$25k-33k yearly est. Auto-Apply 60d+ ago
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Customer Service Representative
PLS 4.6
PLS job in Garland, TX
This job is located at: 780 E. Centerville Rd., Garland, TX 75041
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job Responsibilities:
Providing outstanding customer service to ensure repeat business
Educating our customers on our products and services
Ensuring all transactions are completed in compliance with federal, state, and local regulations
Following company policies and procedures
Maintaining a balanced cash drawer
Completing all transactions accurately, including cash handling
Using our point-of-sale system to access information and process transactions
Resolving customer complaints or referring complaints to the Store Manager for resolution
Helping to maintain a neat and clean store environment for our customers and team members
Performing other duties as instructed by management
Job Requirements:
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Ability, willingness, and comfort to engage with customers
Strong verbal communication
Ability to offer products and services to customers based on their needs
Exceptional attention to detail and ability to multi-task
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Physical Requirements:
Must be able to stand for extended periods
Ability to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$25k-33k yearly est. Auto-Apply 60d+ ago
Branch Operations Intern
Regional Finance 4.1
Garland, TX job
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office.
Duties and Responsibilities
* Complete training program within the required timeframe.
* Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
* Establish and build customer relationships through delivering exceptional service.
* Develop and deliver consolidation options for customers.
* Ability to learn how to underwrite loans.
* Work with past-due customers to arrange payments.
* Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
* Offer additional loan products to current customers.
* Execute business plan for outbound solicitation to former customers.
* Close loans as directed by the Branch Manager.
* Other duties as assigned.
Minimum Qualifications
* Current full-time Sophomore, Junior or Senior in an accredited college program.
* Flexible schedule while working between 8 and 25 hours a week.
* Computer literacy.
* Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
* Must be eligible and willing to obtain all required certification and licenses.
Preferred Qualifications
* Major in Business related program preferred
* Previous work experience in customer-facing environment.
* Willingness to relocate for career advancement.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* High degree of self-confidence
* Leadership qualities
* High energy
* Above average communications skills
* Ambition to work in the finance business and to be a Branch Manager
* Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers
* Calm under pressure
* Proven ability to multi-task
* High degree of integrity
* Sales mentality
Working Conditions
This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$24k-31k yearly est. 27d ago
Assistant Branch Manager
Regional Finance 4.1
Mesquite, TX job
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$46k yearly Auto-Apply 60d+ ago
Shift Supervisor
PLS 4.6
PLS job in Lewisville, TX
This job is located at: 835 W. Mains St, Lewisville, TX 75067
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members.
Job Responsibilities:
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations
Ensuring compliance with federal, state, and local regulations
Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance.
Reviewing and approving checks within limits
Supporting store marketing efforts within the community
Resolving customer complaints
Assisting the Store Manager with managing schedules, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Ability to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$33k-48k yearly est. Auto-Apply 60d+ ago
Overnight Manager
PLS 4.6
PLS job in Dallas, TX
is located at 5300 Skillman St., Dallas, TX 75231
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Overnight Managers are responsible for providing Customer Service Representatives (CSRs) on-call support during overnight hours to ensure the assigned stores deliver outstanding customer service, follow store procedures. The Overnight Manager helps meet all operating objectives, sales, and financial goals. The Overnight Manager is able to perform all the duties of a CSR and supports Store Management in the overnight operations of the stores.
Job Responsibilities:
Ensure all transactions are completed in compliance with federal, state, and local regulations
Review and enforce applicable company policies with CSRs including, but not limited to, Operations, Robber/Intruder, and Dress and Personal Appearance Policies
Communicate information, questions, and issues between store management and CSRs
Attend the monthly regional meetings to communicate necessary information to CSRs
Support a strong customer service culture
Help CSRs resolve customer complaints
Approve checks up to specified limits in accordance with company policy
Complete video camera audits to provide additional support and security to overnight CSRs
Help to maintain a clean, safe, and organized store environment
Prepare required reports for Store and District Managers
Manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of internal and external customers
Perform other duties as assigned
Job Requirements:
6+ months of PLS check cashing experience
Previous customer service experience in industries such as hospitality, financial services, banking, retail, and restaurant is preferred
A minimum of one-year supervisory experience in industries such as hospitality, financial services, banking, retail, and restaurant
Ability to develop positive relationships with internal and external customers
Superior verbal and written communication skills
Exceptional attention to detail and ability to multi-task
Strong desire to exceed goals and inspire excellence in a team
Professional appearance and demeanor
Ability to work flexible hours, including overnight shifts, weekends, and holidays
English/Spanish bilingual is a plus
Physical Requirements:
Must be able to sit and/or stand for long periods of
Ability to lift 15
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits:
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$31k-39k yearly est. Auto-Apply 60d+ ago
Loan Specialist
Regional Finance 4.1
McKinney, TX job
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
#RGNL
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$41k yearly Auto-Apply 60d+ ago
Assistant Store Manager
PLS 4.6
PLS job in Arlington, TX
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members.
Job Responsibilities
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Assisting the Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Analyzing financial statements and trends to increase and maximize sales
Marketing within the community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Assisting the Store Manager with managing schedule, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant
Ability, willingness, and confidence to engage with customers
Ability to develop positive relationships with customers
Strong desire to exceed company initiatives and inspire excellence in a team
Excellent communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$35k-42k yearly est. Auto-Apply 60d+ ago
Branch Operations Intern
Regional Finance 4.1
Garland, TX job
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office.
Duties and Responsibilities
Complete training program within the required timeframe.
Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
Establish and build customer relationships through delivering exceptional service.
Develop and deliver consolidation options for customers.
Ability to learn how to underwrite loans.
Work with past-due customers to arrange payments.
Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
Offer additional loan products to current customers.
Execute business plan for outbound solicitation to former customers.
Close loans as directed by the Branch Manager.
Other duties as assigned.
Minimum Qualifications
Current full-time Sophomore, Junior or Senior in an accredited college program.
Flexible schedule while working between 8 and 25 hours a week.
Computer literacy.
Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
Must be eligible and willing to obtain all required certification and licenses.
Preferred Qualifications
Major in Business related program preferred
Previous work experience in customer-facing environment.
Willingness to relocate for career advancement.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
High degree of self-confidence
Leadership qualities
High energy
Above average communications skills
Ambition to work in the finance business and to be a Branch Manager
Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers
Calm under pressure
Proven ability to multi-task
High degree of integrity
Sales mentality
Working Conditions
This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$24k-31k yearly est. Auto-Apply 26d ago
Assistant Branch Manager
Regional Finance 4.1
Garland, TX job
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$46k yearly Auto-Apply 21d ago
Shift Supervisor
PLS 4.6
PLS job in Arlington, TX
This job is located at 5400 S. Cooper St., Arlington, TX 76010
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members.
Job Responsibilities:
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations
Ensuring compliance with federal, state, and local regulations
Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance.
Reviewing and approving checks within limits
Supporting store marketing efforts within the community
Resolving customer complaints
Assisting the Store Manager with managing schedules, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Ability to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$33k-49k yearly est. Auto-Apply 60d+ ago
Assistant Store Manager
PLS 4.6
PLS job in Plano, TX
This job is located at: 3300 Avenue K, Suite 100, Plano, TX 75074
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members.
Job Responsibilities
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Assisting the Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Analyzing financial statements and trends to increase and maximize sales
Marketing within the community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Assisting the Store Manager with managing schedule, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant
Ability, willingness, and confidence to engage with customers
Ability to develop positive relationships with customers
Strong desire to exceed company initiatives and inspire excellence in a team
Excellent communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to sit and/or stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$35k-42k yearly est. Auto-Apply 60d+ ago
Branch Operations Intern
Regional Finance 4.1
North Richland Hills, TX job
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office.
Duties and Responsibilities
* Complete training program within the required timeframe.
* Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
* Establish and build customer relationships through delivering exceptional service.
* Develop and deliver consolidation options for customers.
* Ability to learn how to underwrite loans.
* Work with past-due customers to arrange payments.
* Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
* Offer additional loan products to current customers.
* Execute business plan for outbound solicitation to former customers.
* Close loans as directed by the Branch Manager.
* Other duties as assigned.
Minimum Qualifications
* Current full-time Sophomore, Junior or Senior in an accredited college program.
* Flexible schedule while working between 8 and 25 hours a week.
* Computer literacy.
* Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
* Must be eligible and willing to obtain all required certification and licenses.
Preferred Qualifications
* Major in Business related program preferred
* Previous work experience in customer-facing environment.
* Willingness to relocate for career advancement.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* High degree of self-confidence
* Leadership qualities
* High energy
* Above average communications skills
* Ambition to work in the finance business and to be a Branch Manager
* Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers
* Calm under pressure
* Proven ability to multi-task
* High degree of integrity
* Sales mentality
Working Conditions
This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$24k-31k yearly est. 36d ago
Customer Service Representative
PLS 4.6
PLS job in Carrollton, TX
This job is located at: 1900 E. Belt Line Rd., Carrollton, TX 75006
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job Responsibilities:
Providing outstanding customer service to ensure repeat business
Educating our customers on our products and services
Ensuring all transactions are completed in compliance with federal, state, and local regulations
Following company policies and procedures
Maintaining a balanced cash drawer
Completing all transactions accurately, including cash handling
Using our point-of-sale system to access information and process transactions
Resolving customer complaints or referring complaints to the Store Manager for resolution
Helping to maintain a neat and clean store environment for our customers and team members
Performing other duties as instructed by management
Job Requirements:
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Ability, willingness, and comfort to engage with customers
Strong verbal communication
Ability to offer products and services to customers based on their needs
Exceptional attention to detail and ability to multi-task
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Physical Requirements:
Must be able to stand for extended periods
Ability to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$25k-33k yearly est. Auto-Apply 60d+ ago
Shift Supervisor
PLS 4.6
PLS job in Carrollton, TX
This job is located at: 1900 E. Belt Line Rd., Carrollton, TX 75006
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members.
Job Responsibilities:
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations
Ensuring compliance with federal, state, and local regulations
Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance.
Reviewing and approving checks within limits
Supporting store marketing efforts within the community
Resolving customer complaints
Assisting the Store Manager with managing schedules, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Ability to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$33k-48k yearly est. Auto-Apply 60d+ ago
Assistant Branch Manager
Regional Finance 4.1
Fort Worth, TX job
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
#RGNL
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$46k yearly Auto-Apply 27d ago
Branch Operations Intern
Regional Finance 4.1
North Richland Hills, TX job
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The purpose of the Branch Operations Intern is to assist in developing the branch's business, learn the consumer finance business, RM's business practices and to prepare to manage a branch office.
Duties and Responsibilities
Complete training program within the required timeframe.
Understand our personal loan product offerings in order to assist customers in making educated decisions that help them achieve their financial goals.
Establish and build customer relationships through delivering exceptional service.
Develop and deliver consolidation options for customers.
Ability to learn how to underwrite loans.
Work with past-due customers to arrange payments.
Assist in maintaining standards in weekly delinquency reduction and delinquency slow file percentages.
Offer additional loan products to current customers.
Execute business plan for outbound solicitation to former customers.
Close loans as directed by the Branch Manager.
Other duties as assigned.
Minimum Qualifications
Current full-time Sophomore, Junior or Senior in an accredited college program.
Flexible schedule while working between 8 and 25 hours a week.
Computer literacy.
Must pass pre-employment assessment, drug screen, credit, and criminal background checks.
Must be eligible and willing to obtain all required certification and licenses.
Preferred Qualifications
Major in Business related program preferred
Previous work experience in customer-facing environment.
Willingness to relocate for career advancement.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
High degree of self-confidence
Leadership qualities
High energy
Above average communications skills
Ambition to work in the finance business and to be a Branch Manager
Customer service oriented with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers
Calm under pressure
Proven ability to multi-task
High degree of integrity
Sales mentality
Working Conditions
This position works in a Branch office providing services to customers and potential customers in person and over the phone. The Branch Operations Intern typically works 16-25 hours a week, Monday through Friday with some evenings and Saturdays.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$24k-31k yearly est. Auto-Apply 35d ago
Assistant Store Manager
PLS 4.6
PLS job in Carrollton, TX
This job is located at: 1900 E. Belt Line Rd., Carrollton, TX 75006
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the store's day-to-day operations, and in the absence of the Store Manager, is responsible for directing the activities of all team members.
Job Responsibilities
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Assisting the Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Store Manager with recruiting, developing, and motivating store team members who exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Performing the responsibilities of a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Analyzing financial statements and trends to increase and maximize sales
Marketing within the community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Assisting the Store Manager with managing schedule, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail, and restaurant
Ability, willingness, and confidence to engage with customers
Ability to develop positive relationships with customers
Strong desire to exceed company initiatives and inspire excellence in a team
Excellent communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to sit and/or stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$35k-42k yearly est. Auto-Apply 60d+ ago
Overnight Customer Service Representative
PLS 4.6
PLS job in Irving, TX
This job is located at 1701 W. Irving Blvd., Irving, TX 75061
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the “face” of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job Responsibilities:
Providing outstanding customer service to ensure repeat business
Educating our customers on our products and services
Ensuring all transactions are completed in compliance with federal, state, and local regulations
Following company policies and procedures
Maintaining a balanced cash drawer
Completing all transactions accurately, including cash handling
Using our point-of-sale system to access information and process transactions
Resolving customer complaints or referring complaints to the Store Manager for resolution
Helping to maintain a neat and clean store environment for our customers and team members
Performing other duties as instructed by management
Job Requirements:
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
Ability, willingness, and comfort to engage with customers
Strong verbal communication
Ability to offer products and services to customers based on their needs
Exceptional attention to detail and ability to multi-task
Professional appearance and demeanor
Must be honest and have integrity
Able to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Physical Requirements:
Must be able to stand for extended periods
Ability to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
$25k-33k yearly est. Auto-Apply 60d+ ago
Shift Supervisor
PLS 4.6
PLS job in Mesquite, TX
This job is located at: 2149 N. Town East Blvd., Mesquite, TX 75150
Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store. In the absence of the Store Manager and Assistant Store Manager, the shift supervisor is responsible for directing the activities of all team members.
Job Responsibilities:
Maintaining exemplary customer service within the store and building relationships with our customers so they will choose to do business with us again
Establishing a strong customer service culture within the store
Supporting the Assistant Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Assistant Store Manager with developing and motivating store team members to exceed customer expectations
Ensuring compliance with federal, state, and local regulations
Performing responsibilities of a Customer Service Representative and supervising the team's activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance.
Reviewing and approving checks within limits
Supporting store marketing efforts within the community
Resolving customer complaints
Assisting the Store Manager with managing schedules, cash, and store audits
Reviewing all Operations Bulletins, News communications, and training to ensure understanding of current policies, procedures, and any changes.
Helping to maintain a neat and clean store environment for our customers and team members
Other duties as assigned
Job Requirements:
A minimum of one year of management experience in industries such as hospitality, financial services, retail and restaurant
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Must be honest and have integrity
Ability to work flexible hours, including early morning, evenings, weekends, and holidays
English fluency is required
English/Spanish bilingual is a plus
Working Conditions and Physical Requirements:
Must be able to stand for extended periods
Must be able to lift up to 15 lbs. with little assistance
Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Must manage several tasks at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at **************************** to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment