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Service Specialist jobs at Plug Power

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  • Ops Specialist / NDO

    Constellation Energy 4.9company rating

    Oswego, NY jobs

    Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $144,000 to $160,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). Primary Purpose of Position The Nuclear Duty Officer (NDO) is the designated representative of nuclear management, responsible for notifying the Chief Nuclear Officer, Chief Operating Officer, Executive Vice Presidents and other nuclear personnel of clean energy centers (CECs) operational events or occurrences. The NDO supports the clean energy centers by coordinating efforts among all corporate groups to ensure safe, reliable and efficient plant operations. Works with the Generation Portfolio Operations Team to optimize the efficiency and minimize the impact of load drops and scheduled outages. Contributes to the development and maintenance of a standard operations program within the fleet to achieve consistently high levels of performance in plant operations at all CECs. Routinely interfaces with CEC counterparts and industry peers to ensure continuous improvement. Functions as a corporate expert on all matters related to the conduct of plant operations and regulations governing plant operations. May function as/represent Director Corporate Operations. Primary Duties and Accountabilities Establish and enforce consistent Operations procedures, policies, and direction consistent with fleet goals and initiatives. Identify, develop and implement Operations-based best practices from the fleet and the industry. Periodically assess implementation of and compliance to standard procedures, policies, and directions. Maintain and execute responsibilities of NDO. Must be willing to travel 10% - 50% of time may be at another Constellation CEC. Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. Minimum Qualifications Must hold or have held Nuclear Regulatory Commission (NRC) Senior Reactor Operator (SRO) license 7 years nuclear power plant experience 3 years supervisory or managerial experience in Operations Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
    $144k-160k yearly 3d ago
  • Mechanical Component Specialist - Analyst

    Constellation Energy 4.9company rating

    Cordova, IL jobs

    Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. The Mechanical Component Specialist - Analyst position is based out of our Quad Cities Generating Station in Cordova, IL. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. **This Analyst role can be filled at the Entry level, Mid-level or Senior level. Please see minimum qualifications list below for each level** Expected salary range: Entry Level - $75,000 Mid-level: $ 86,000 - $ 106,000 Senior Level: $110,000- $124,000 Ranges are per year based on experience, along with a comprehensive benefits package that includes bonus and 401K Primary Purpose of Position Performs advanced technical/engineering problem solving in support of nuclear plant operations while acting as a resource and technical expert to engineers. Responsible for technical decisions. Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations. Primary Duties and Accountabilities Provide in-depth technical expertise to develop, manage and implement engineering analysis, activities and programs. Provide technical expertise and consultation through direct involvement and as a subject matter expert when consulted to identify and resolve equipment and system problems Directly fulfill engineering and technical leadership accountability regarding short-term and long-term programs that impact site operations Perform engineering tasks as assigned by supervision applying engineering principles. Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in preparation of plans and specifications. Perform independent research, reviews, studies and analyses in support of technical projects and programs. Recommends equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations. Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department. MINIMUM QUALIFICATIONS for Assoc Engineering Analyst/E01 Bachelor's degree in a technical field (non-engineer) OR Associate's degree in a technical field and 1+ yrs of nuclear or related industry experience OR High School Diploma/GED and a minimum of 2 years nuclear experience Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties MINIMUM QUALIFICATIONS for Engineering Analyst/E02 Bachelor's degree in a technical field (non-engineer) and 2+ yrs of nuclear or related industry experience OR Associate's degree in a technical field and 3+ yrs of nuclear or related industry experience OR High School Diploma/GED and a min of 5 years applicable nuclear experience Working knowledge of engineering processes and systems required for the specific functional area Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties MINIMUM QUALIFICATIONS for Engineering Analyst/E03 Bachelor's degree in a technical field (non-engineer) and 5 + yrs of nuclear or related industry experience Associate's degree in a technical field and 7+ yrs of nuclear or related industry experience High School Diploma/GED and a min of 8 years nuclear experience or related experience of which 5 years should be at the exempt level Working knowledge of engineering processes and systems required for the specific functional area Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Rotating Equipment Specialty and hands On experience with: Pumps and Compressors Advanced technical degree or related coursework
    $110k-124k yearly 1d ago
  • Professional Psychic Readers

    Psychic Link 4.0company rating

    Albany, NY jobs

    1-800 Psychic line has independent contractor positions for professional and qualified psychic advisors. Must pass test. Good pay rate and no hold times. Work from the comfort of your own place by phone.
    $27k-45k yearly est. 60d+ ago
  • Talented Psychic and Tarot readers

    Psychic Link 4.0company rating

    New York, NY jobs

    Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more. This is a chance to render services from home.
    $28k-50k yearly est. 60d+ ago
  • Operations Dispatch Specialist

    Recology 4.5company rating

    Santa Rosa, CA jobs

    The Role of Operations Dispatch Specilaist Under limited supervision, schedules and dispatches workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Essential Responsibilities * Provides administrative and clerical support to the operations department which may include calendaring, creating correspondence, developing reports, planning meetings and events, answering phones and other duties as assigned. * Prepares daily work and run schedules. * Determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. * Orders supplies and equipment, and issues them to personnel. * Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules. * Records and maintains files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. * Confers with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. * Other duties assigned. Qualifications * High school diploma or GED required. * Bachelor's degree preferred. * Six years of related administrative experience. Recology Offers * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $39k-53k yearly est. 27d ago
  • OS Customer Service Helper

    Lansing Board of Water & Light 4.5company rating

    Lansing, MI jobs

    Outside Service Call Center Helper Job Description GENERAL SUMMARY OF DUTIES: Assist with assigned duties delegated by the Call center, Remittance, Collections/Billing and System support Supervisors or Team Leads ESSENTIAL FUNCTIONS: Assist with special project information as assigned by Call Center supervisor or Team Leads Assist with assigned tasks for Collections and Billing. JOB SPECIFICATIONS: KNOWLEDGE, SKILLS, ABILITIES High School Diploma or equivalent. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS: Frequently required to sit, talk, hear and listen. Ability to effectively communicate in writing and orally. Ability to enter and retrieve data from computerized, typed and written sources. Normal office environment. Some field work and standing.
    $32k-36k yearly est. 60d+ ago
  • Flex Customer Service Officer- $31.00 (#726)

    Sunstates Security 3.8company rating

    Sacramento, CA jobs

    Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. Job Skills / Requirements Sunstates Security is hiring a Flex Customer Service Officers in the surroundings areas of Sacramento, CA area, with a pay rate of $31/hr, paid weekly. Must be available to work any shift/any day. Includes a positive work environment with the following benefits: Commute-friendly location Extensive industry training Advancement opportunities Requirements: CA Guard Card/ 40-hour Certificate preferred CPR Card To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed. Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience Responsibilities: Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Conduct exterior and interior patrols of multiples building at a given time. Ability to answer questions in a timely and professional manner for corporate employees and visitors. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision. Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR's) and Incident Reports. Ability to use Technology in a proficient way using platforms like Slack, & Emails. Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times Conduct interior and exterior patrols within an office, and industrial complex A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Certification Requirements (All) CA Guard Card Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: 401K/403b Plan This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Flex.
    $31 hourly 55d ago
  • Dispatcher / Call Center Specialist

    Wright-Hennepin Cooperative Electric Association 3.8company rating

    Rockford, MN jobs

    Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
    $20 hourly 60d+ ago
  • Transmission Contracts & Services | Consultant or Advisor

    Pinnacle West Capital Corporation 4.7company rating

    Phoenix, AZ jobs

    Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country's fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The Transmission Contracts & Services | Consultant or Advisor is responsible for providing expert consultation and leadership in the analysis, development, negotiation, and drafting of complex transmission and interconnection contracts, facility-use agreements, and operational requirements for connected facilities. This role involves direct negotiation with customers to establish terms for transmission services, interconnection arrangements, and ongoing operational and maintenance responsibilities. Serving as a lead in contract and project implementation, the individual ensures alignment between internal stakeholders and external partners. The position requires frequent interaction with customers and utility representatives, acting on behalf of APS to coordinate agreements and facilitate effective communication. The role demands a strong understanding of utility operations, regulatory considerations, and contract management practices to ensure successful and compliant project execution. Minimum Requirements Advisor * BS/BA in business, economics, mathematics, or engineering plus eight (8) years of utility experience including substantial contract and/or transmission system knowledge. In lieu of degree, 12 (twelve) years of utility experience including some contract and/or transmission system knowledge. An advanced degree including a JD may be substituted for two (2) years' experience. Consultant * BS/BA in business, economics, mathematics, or engineering plus five (5) years of utility experience including substantial contract and/or transmission system knowledge. In lieu of degree nine (9) years of utility experience including some contract and/or transmission system knowledge. An advanced degree including a JD may be substituted for two (2) years' experience. Preferred Special Skills, Knowledge or Qualifications: * Expert knowledge of APS transmission and distribution system interconnections. Knowledge of other utility's transmission systems, rates and tariff provisions and the ability to review, analyze and working with other utilities in Jointly Owned Facility projects. * Broad familiarity of FERC regulatory requirements and APS jurisdictional agreements. * In depth experience in negotiating and developing transmission, interconnection and operating facility contracts. * Organization, project management, communication and negotiation skills are essential. * Analytical abilities to perform regulatory analysis and contract negotiations/development as well as the ability to act independently. Major Accountabilities 1) Manage the development and execution of regulatory contracts in collaboration with internal stakeholders that support APS's corporate strategy, goals and objectives with participation of the appropriate groups or departments including the most complex agreements. 2) Draft, negotiate, execute and manage major transmission Interconnection Agreements as well as other agreements (i.e. Participation Agreements, Joint Operations, Maintenance and Replacement Agreements, Transmission Service Agreements) . 3) Draft, negotiate, execute and manage Generator Interconnection queue applications and corresponding contracts, both conforming and non-conforming. In addition, publishing results of interconnection studies and/or screening processes performed by APS's technical groups, as well as holding scoping and study results meetings with customers. 4) Maintaining accurate interconnection data in APS's internal databases and systems 5) Ensure all regulatory compliance and requirements are met with regards to filing deadlines, preparing summaries for regulatory reporting, as well as ensuring timeline adherence and compliance with APS OATT. 6) Manage, engage and communicate with external customers and other utilities as co-owners of Joint Participant facilities to lead, draft, and negotiate proper contract adherence. This will include amendments to current agreements, drafting new agreements as needed, confirmation and adherence to financial and cost allocations, as well as ability to work within Committee structure to move projects along and seek resolutions to issues. 7) Effectively interface and resolve project issues within APS, executive management and customers to meet project requirements. 8) Ability to effectively manage time and internal APS business units to meet required deadlines. 9) Establish working relationships with utilities, ISOs and industry representatives in key markets 10) Provide support and expertise to regulatory and legal departments to ensure contract compliance. Managing special complex and subject matter expertise projects as assigned. Provide guidance to less experienced staff as needed. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws. Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. * Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). * Working from a home office requires adequate technology and an appropriate ergonomic set up. * Role types are subject to change based on business need. Job Segment: Sustainability, Nuclear, Energy Apply now "
    $77k-94k yearly est. 1d ago
  • NineStar Connect - Residential Service Consultant

    Wabash Valley Power Alliance 4.2company rating

    Greenfield, IN jobs

    NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive. Career Development: - We value employees that have a desire to learn and provide reimbursement funds for continuing education. We're also committed to in-house training and ongoing development. Company Benefits: - At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts. Wellness: - We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. Job Description Join NineStar Connect as a Residential Service Consultant and make a real difference in your community! In this role, you'll be the first point of contact for our residential customers, assisting them with their Electric, Communications, Water, and Wastewater services. You'll answer questions, resolve issues, process information, and help customers make the most of their NineStar Utilities - all while providing outstanding service and support. Key Responsibilities: Customer Service: Provide in-person and phone-based support, addressing questions and concerns related to service options, billing, and account information. Service Consultation: Help customers understand available service options and guide them through new requests, changes, and upgrades to ensure their needs are met. Order Processing: Create, process, and schedule service orders for changes, additions, or repairs, collaborating with other departments as needed to ensure timely completion. Administrative Tasks: Complete essential administrative duties such as preparing correspondence, verifying customer information, and conducting credit checks. Community Connection: Represent NineStar's commitment to quality and integrity by fostering positive relationships with every customer you assist. Qualifications Education: High school diploma or equivalent required. Customer Service Experience: Minimum of 3 years of proven experience in providing excellent customer service. Technical Proficiency: Familiarity with the Telecommunications and/or utility industry is preferred. Proficiency in using various software programs, including Microsoft Office Suite (Excel, Word, Outlook, and Teams), and NISC-iVUE is essential. Communication Skills: Strong oral and written communication skills, with the ability to effectively interact with customers, colleagues, and vendors. Organization: Strong organizational and time management skills to handle multiple tasks and meet deadlines. Other: On-call and Saturday rotation is required. Position will be on-site at the Greenfield and McCordsville offices. Additional Information NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.
    $26k-33k yearly est. 4h ago
  • Fleet Services Specialist

    Fort Pierce Utilities Authority 4.2company rating

    Fort Pierce, FL jobs

    Salary is just one component of FPUA's excellent total compensation package. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. To achieve this goal, we offer market leading benefits as summarized under the "Benefits" tab above the Description within this job posting. The salary range shown represents the minimum to midpoint salary for this position. The actual salary offered will depend on qualifications and experience. Responsible for the administration, management and light-duty vehicle maintenance of fleet vehicles. This includes but is not limited to monitoring fleet usage, scheduling maintenance and repairs, procurement and disposal of fleet vehilces. Ensure fleet garage has adequate inventory levels of consummables to permit efficient maintenance operations. This position requires considerable initiative and sound independent judgment and will report directly to the Purchasing + Supply Chain Manager. (NOTE: There are also secondary functions, which the employee will be required to perform.) * Utilize fleet maintenance and management software to monitor fleet. * Schedule preventative maintenance and/or repair activities for onsite work and/or third party repair centers. * Arrange for servicing and transportation of vehicles and equipment with outside vendors, and maintains records of related invoices. * Analyze automotive equipment malfunctions to determine required repairs, maintenance, or other possible courses of action. * Track equipment maintenance and repair service history using computer system and applications to determine costs effectiveness and makes appropriate recommendations. * Performs light-duty mechanic activities such as oil changes, vehicle safety inspections, battery changes, fluid top-offs, etc. * Supports diesel mechanic as needed. * Administers the sale of FPUA surplus fleet assets. * Monitors inventory levels of consumable supplies in fleet garage, orders as needed. * Ensures compliance with all FDEP rules associated with garage operations, (i.e. used oil, used oil filters, etc.) * Review fleet-related invoices for accuracy, resolve discrepancies and approve for payment. * Performs other tasks or duties as required. SECONDARY JOB FUNCTIONS * Maintain Fleet Database * Installing strobes, light bars, radios, toolboxes, etc. in new or used vehicles. * Decommission vehicles to be sold or auctioned by removing lightbars, tool boxes, FPUA signage, etc. High school diploma or possession of a GED certificate. Graduation from an accredited trade school or similar specializing in automotive mechanics with a minimum of five (5) years experience as an automotive mechanic. Working knowledge of personal computers including Microsoft Office Suite (Outlook, Word & Excel). When considering new job applicants, a comparable amount of training and experience may be substituted in lieu of some of the minimum qualifications. Must possess: Ability to incorporate and employ on a continuous basis the ability and willingness to initiate change, solve problems, take pride in and accept accountability for your work and your workplace. Knowledge & experience in maintenance, diagnosis & repair of gas-powered light vehicles. Knowledge of the methods, materials, tools and standard practices of the automotive & diesel mechanic trade. Knowledge of the occupational hazards and safety precautions of heavy equipment garage operations. Ability to professionally communicate effectively both verbally and in writing. Ability to understand and follow moderately complex written and/or oral instructions. Ability to establish and maintain effective and cooperative working relationships. Ability to keep a clean, orderly, safe, efficient garage and operation Ability to react to change productively and to handle other tasks as assigned. Ability to regularly attend work and arrive punctually for designated work schedule. Skilled in adapting to a changing work environment, competing demands and ability to deal with frequent change, delays, or unexpected events. Skilled in working independently and following through with assignments with minimal direction. Must demonstrate good communication skills, telephone etiquette, and excellent customer service skills for both inside and outside customers. Will be subject to random drug testing per DOT regulations and FPUA rules.
    $29k-36k yearly est. 21d ago
  • Field Operations Specialist

    American Water 4.8company rating

    Wilkes-Barre, PA jobs

    Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Pennsylvania American Water is seeking a full-time Field Operations Specialist to join our team in Wilkes Barre, PA. In this role, you will be responsible for supporting day-to-day production efforts including various internal reports, performing site checks, assisting customers and property owners, and engaging in staff training and development activities. Primary Role The Field Operations Specialist provides a combination of administrative, analytical and/or technical, as well as field support pertaining to routine day-to-day operations for a department or functional area. This role may include assisting with scheduling work, completing related paperwork, assisting internal team members, handling customer complaints, addressing activities out in the field, etc. Key Accountabilities Coordinate or perform review of functional area practices and assist in developing strategies for the region Uses and maintains relational databases and other reporting tools to compile, calculate, track, report and clean-up data pertaining to various reoccurring processes which may include, but are not limited to, water capital programs, field projects and/or work orders Responds to customer complaints which may include, but not limited to, gathering information from operations leadership, speaking with customers and explaining company processes Analyzes and evaluates reports and/or prepare variances related to specific department work processes which may include but are not limited to: business systems, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc. Provides general administrative and clerical support for day-to-day managerial and departmental needs and special projects which may include but are not limited to: composing routine letters, obtaining permits, preparing and maintaining compliance reports, and document preparation, etc. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained Knowledge/Skills Knowledge of engineering concepts and their application: water system equipment, water system operations, company policies and procedures and government safety and labor regulations Strong knowledge of computers Experience in engineering design, construction management and operations of waterworks facilities including distribution systems piping, tanks, pump stations, pressure reducing stations with related equipment, controls and SCADA systems, and data collection and leak detection technologies Thorough knowledge of standard business practices and principles, including basic accounting and budgeting In-depth knowledge of Microsoft Office suite applications including MS Word, Excel, Access and PowerPoint and email management systems (MS Outlook) Knowledge of water or utility industry preferred Experience/Education High school diploma required Associates level degree in business preferred Minimum 2 years overall work experience in work management and/or and customer service field Work Schedule Full-time, on-site Monday-Friday, 7:30am-4pm On-call responsibility as needed Travel Requirements Local and occasional regional travel as needed Work Environment Primary indoor environment; outdoor/field needed on occassion Competencies Champions safety CollaboratesCultivates innovation Customer obsessed Drives ResultsNimble learning Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
    $63k-93k yearly est. 20d ago
  • People Operations Specialist

    Brivo 4.5company rating

    Bethesda, MD jobs

    The People Operations Specialist is a vital partner in managing the employee lifecycle, from onboarding to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office . Responsibilities Onboarding & New Hire Support: Interview & Offer Coordination: Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. New Hire Onboarding: Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. System Administration: Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. Employee Changes & Records Management: Employee Data Management: Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. Documentation & Audits: Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. Reporting: Generate and analyze reports related to employee data, turnover, and other key HR metrics. Offboarding & Separation: Exit Process Management: Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. Separation Documentation: Prepare and process all separation-related paperwork, including benefit information. Communication: Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent work experience). 4+ years of experience as an HR Coordinator, HR Specialist, or in a similar role. Proven experience managing the employee lifecycle, including onboarding and offboarding processes. Experience with HRIS platforms, specifically ADP WorkforceNow, is strongly preferred. Demonstrated ability to effectively manage multiple tasks, prioritize projects, and meet deadlines. Excellent written and verbal communication skills. Ability to maintain confidentiality and handle sensitive information with discretion. Experience in coordinating interviews and assessments for multiple roles. Familiarity with applicant tracking systems (ATS) and recruitment software preferred. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). The compensation package for this full-time position includes a base salary range of $65,000 - $75,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at **************************** About Us Brivo Systems LLC created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential, and large distributed enterprises. The company's comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Brivo's building access platform is now the digital foundation for the world's largest collection of customer facilities, protecting over 600 million square feet across 60+ countries. Brivo is privately held and headquartered in Bethesda, Maryland, USA. Learn more at ************** Brivo is an Equal Opportunity/Affirmative Action Employer committed to providing an inclusive work environment. If you require reasonable accommodations during the application or interview process, please contact **************.
    $65k-75k yearly Auto-Apply 60d+ ago
  • People Operations Specialist

    Brivo 4.5company rating

    Bethesda, MD jobs

    The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office. Responsibilities * Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. * Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. * Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. * Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. * Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. * Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. * Generate and analyze reports related to employee data, turnover, and other key HR metrics. * Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. * Prepare and process all separation-related paperwork, including benefit information. * Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications * Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). * 4+ years in a dynamic administrative or operational support role. * Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality. * Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs. * Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency. * Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups. * Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership. * Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information. The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************
    $62k-72k yearly 18d ago
  • Product Service Consultant

    Caterpillar, Inc. 4.3company rating

    Brooklyn Park, MN jobs

    **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar's Earthmoving Division is hiring a **Product** **Service Consultant** for our Brooklyn Park facility in Minneapolis, MN. The purpose of this position is to improve customer satisfaction with our product in terms of reliability and durability, thereby enhancing customer acceptance of our product. This role works with Manufacturing, Engineering, R & D, Purchasing, Marketing and Shipping departments as well as customers, dealers and vendors and travels up to 25% at times in the field. **Job Duties:** + Identify, define, and quantify product deficiencies. + Work with cross-functional groups/teams to achieve effective and timely solutions to product problems and ensure parts availability. + Prepare data for the release of technical information to dealers. + Participate in NPI programs by coordinating development of Service Publications, managing field follow programs and coordinating with cross functional teams on NPI and service programs. **What You Have (Core Skills)** + **Customer Focus:** Aligns customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. + **Service Excellence:** Understanding of dealer service capabilities, repair practices, and labor guidelines + **Effective Communications:** Works well with internal and external partners, + **Problem Solving:** Experience identifying product problems and their root cause and achieving an effective and timely solution to these problems. + **Relationship Management:** Ability to establish and maintain healthy working relationships with clients, vendors, and peers + **Technical Excellence:** Experience with technical support, problem resolutions, & machine inspections **Top Candidates Will Also Have:** + Experience in service engineering, product support, field service, technician, or related field + New product introduction (NPI) experience + Bilingual in English and Spanish + Experience with technical writing and reviewing of Service Publications + Strong understanding of Continuous Product Improvement process and an ability to prioritize projects for rapid response + Six Sigma Green Belt + Proficient in warranty & cost management systems (SCAS, MSCRM, DSN), and Quality reporting systems to complete thorough analytics **Summary Pay Range:** $95,640.00 - $143,520.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** December 10, 2025 - January 6, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .
    $37k-61k yearly est. 2d ago
  • Product Service Consultant

    Caterpillar 4.3company rating

    Brooklyn Park, MN jobs

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar's Earthmoving Division is hiring a Product Service Consultant for our Brooklyn Park facility in Minneapolis, MN. The purpose of this position is to improve customer satisfaction with our product in terms of reliability and durability, thereby enhancing customer acceptance of our product. This role works with Manufacturing, Engineering, R & D, Purchasing, Marketing and Shipping departments as well as customers, dealers and vendors and travels up to 25% at times in the field. Job Duties: Identify, define, and quantify product deficiencies. Work with cross-functional groups/teams to achieve effective and timely solutions to product problems and ensure parts availability. Prepare data for the release of technical information to dealers. Participate in NPI programs by coordinating development of Service Publications, managing field follow programs and coordinating with cross functional teams on NPI and service programs. What You Have (Core Skills) Customer Focus: Aligns customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Service Excellence: Understanding of dealer service capabilities, repair practices, and labor guidelines Effective Communications: Works well with internal and external partners, Problem Solving: Experience identifying product problems and their root cause and achieving an effective and timely solution to these problems. Relationship Management: Ability to establish and maintain healthy working relationships with clients, vendors, and peers Technical Excellence: Experience with technical support, problem resolutions, & machine inspections Top Candidates Will Also Have: Experience in service engineering, product support, field service, technician, or related field New product introduction (NPI) experience Bilingual in English and Spanish Experience with technical writing and reviewing of Service Publications Strong understanding of Continuous Product Improvement process and an ability to prioritize projects for rapid response Six Sigma Green Belt Proficient in warranty & cost management systems (SCAS, MSCRM, DSN), and Quality reporting systems to complete thorough analytics Summary Pay Range: $95,640.00 - $143,520.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: December 10, 2025 - January 6, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.
    $37k-61k yearly est. Auto-Apply 3d ago
  • Business Process Specialist II

    Aqua America, Inc. 4.8company rating

    North Huntingdon, PA jobs

    Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. JOB SUMMARY This person will act as the subject matter expert on analyses of economic and business processes to support the reporting and budgeting needs of Peoples and the various field operation departments. ESSENTIAL DUTIES: * Oversee, develop, and effectively apply standard methodology, templates, and tools for business process/fiscal performance tracking and reporting. * Define, develop and automate reports on numerous performance metrics; analyze and recommend data collection process improvements to these metrics; and ensure data integrity as it relates to data collection, reporting, and analytics. * Work independently with finance and business unit management to prepare, analyze, and develop annual O&M budget; report and maintain fiscal controls after budget development; report on Capital budget status. * Use statistical methods, process design standards and best practices to assist management in making process change recommendations. * Develop cost/allocation, cost/benefit programs to support the development of business strategies. Prepare, analyze, and present financial case studies for existing business processes. * Liaison with IT for the implementation and/or change in automated methods and systems to track workflow and performance. * Develop and communicate business cases to support process change recommendations. * Audit existing business processes; identify and analyze areas of inconsistency and process inadequacies; recommend changes to internal process controls and/or standards/specifications in order to create more efficient and economical operations. * Take leadership role representing Gas Operations when working across departments and cross functional teams in the development and control of PNG business processes. * Consulting and analysis on the O&M & Capital Budget To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s). KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of company policies, practices, business practices of gas operations. * Advanced knowledge of Excel, SAP, and operations related software and database systems. * Process design and statistical analysis skills * Exceptional analytical skills with ability to extract data from numerous operational systems. * Strong planning, writing, and data management skills; detail oriented. * Independent worker/well organized/quick learner * Exceptional communications skills, including written, verbal, and interpersonal relationships. EXPERIENCE/EDUCATION REQUIREMENTS * Minimum of 5 years analytical experience (additional experience may qualify candidates to be brought in at higher level) * Demonstrated ability to interpret, summarize, and relate complex data and information. * Demonstrated ability to communicate effectively with all levels internal and external to an organization. * Bachelor's degree in Business or related field preferred. * Valid driver's license WORKING CONDITIONS/PHYSICAL DEMANDS: * Work conditions are approximately 50% travel frequency to other PNG sites (and/or outside of Pittsburgh for PNG related events). * Perform sedentary work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. * Physical demands include visual acuity, hearing, communicating, manual dexterity, and repetitive motions. * Position requires the ability to drive PNG Company vehicles, use computer-related and office equipment. Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (***************. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: * Family members cannot result in a supervisor/subordinate reporting relationship * Family members cannot work in the same department.
    $39k-51k yearly est. Auto-Apply 11d ago
  • Operations Specialist

    American Water 4.8company rating

    Muncie, IN jobs

    Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Indiana American Water is hiring an Operations Specialist to join our team in Muncie, IN. As an Operations Specialist, you will help coordinate, support, and lead our operations process from start to finish. This includes inventory control, ordering parts and materials, chemical orders, interacting with vendors, and data collection. Our ideal candidate will have strong communication skills, existing knowledge of water treatment, the ability to navigate technology, as well as be able to take initiative and ownership of a task. Primary Role The Operations Specialist provides operational, administrative, analytical and technical support to the Field and Production departments. This role may include assisting supervision with scheduling work, briefing employees, completing tasks, communicating with other departments, safety, assisting team members, handling customer inquiries, etc. This role may include assisting with field work including pick-up and delivery tasks, assessing repairs made by contractors, completing related paperwork and/or handling Public Utility inquiries. The percentage of time spent performing the key accountabilities of the job may vary based on the manager, departmental or functional unit needs. This role may assist with fleet management, vehicle repairs and facility maintenance. Key Accountabilities Coordinate or review operations processes and practices and assist in developing tactical plans for the team. Receive and distribute operational workflow requests and work orders. Enter data and perform analysis in information systems. Schedule daily operational work based on priority outlined by operations leadership using work management system. Respond to customer inquiries, which may include, but are not limited to, gathering information from operations leadership, speaking with customers and explaining company processes. Prepare, analyze and evaluate reports on a wide variety of items including variances related to specific department work processes, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc. Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include but are not limited to, composing correspondence, obtaining permits, preparing and distributing meeting minutes, processing purchasing card and fleet related expenses, initiating purchasing transactions, document, preparation, etc. Work collaboratively with other functions to optimize business performance and customer satisfaction. Reinforce leadership activities and decisions. Contribute to effective communication and culture by listening and providing feedback, supporting an open and honest work environment and cascading and sharing knowledge and information relevant to employees. Assist with training and development, knowledge transfer, instilling safe work practices, regulatory and environmental compliance activities. Audit work zones and operations facilities for safety, security, environmental compliance, productivity and efficiency. Performs activities to monitor and maintain inventory control, evaluates inventory levels and reorders as necessary. May perform receiving, stocking, distributing, and packing in addition to inventory control. Maintains inventory records and prepares reports. May work with vendors to resolve routine supply and distribution discrepancies. Knowledge/Skills Demonstrated organization ability and administrative skills. Effective communication skills, both verbal and written. Demonstrated ability to manage and prioritize tasks. Effective problem solving and analytical ability. Knowledge of water or relevant utility industry operations, water and/or wastewater distribution regulations, water system equipment, water system operations, piping, tanks, pump stations, construction practices, engineering concepts, company policies and procedures and effective safety practices. Thorough understanding of standard business practices and principles, including basic accounting and budgeting. Strong knowledge of computers, in-depth knowledge of Microsoft office suite applications and other pertinent software. Understanding of collective bargaining agreements (if applicable), safety and regulatory requirements. Experience/Education High school diploma or equivalency required. Associates level degree in business or related field of study preferred Minimum 2 years overall operations experience such as performing troubleshooting or repairs on water and wastewater distribution systems; meter reading and meter operations; installation or repair of pipe, valves and hydrants; and operating tools and equipment used in operations tasks. Other helpful experience includes: water system engineering concepts, construction management, operation of waterworks facilities including distribution systems piping, tanks, pump stations, pressure reducing stations with related equipment, controls and SCADA systems, data collection and leak detection technologies. Distribution and relevant State licenses preferred Driver's license required Work Schedule Full-time, on-site Monday-Friday, 7am-3:30pm Overtime as needed Travel Requirements Local and occasional regional travel may be needed Work Environment Indoor and outdoor work required Competencies Champions safety CollaboratesCultivates innovation Customer obsessed Drives ResultsNimble learning Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
    $52k-76k yearly est. 39d ago
  • Operations Specialist

    American Water 4.8company rating

    Woodridge, IL jobs

    Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Job Information Operations Specialist in Woodridge, Illinois Posted Range: $29/hour-$32/hour The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Primary Role The Operations Specialist provides operational, administrative, analytical and technical support for entire Chicago Metro operations. This role may include payroll back up support, internal meeting arrangements, processing purchase orders, invoices and disbursement request, monthly accruals, maintaining various supplies, maintaining various contact list for external stakeholder, communicating with other departments, safety, assisting management staff with various requests, handling customer inquiries, etc., completing related paperwork and/or handling Public Utility inquiries. The percentage of time spent performing the key accountabilities of the job may vary based on the manager, operational or functional unit needs. Key Accountabilities Coordinate or review operations processes and practices and assist in developing tactical plans for the team. Receive and distribute operational workflow requests and work orders. Enter data and perform analysis in information systems. Respond to external stakeholders inquiries, which may include, but are not limited to, gathering information from operations leadership, speaking with customers and explaining company processes. Prepare, analyze and evaluate reports on a wide variety of items including variances related to specific department work processes, regulatory requirements, budgets, capital expenditures, work orders, departmental and/or organizational performance, etc. Provide general administrative support for day-to-day managerial and departmental needs and special projects, which may include but are not limited to, composing correspondence, obtaining permits, preparing and distributing meeting minutes, processing purchasing card and fleet related expenses, initiating purchasing transactions, document preparation, etc. Work collaboratively with other functions to optimize business performance and customer satisfaction. Reinforce leadership activities and decisions. Contribute to effective communication and culture by listening and providing feedback, supporting an open and honest work environment and cascading and sharing knowledge and information relevant to employees. Assist with training and development, knowledge transfer, instilling safe work practices, regulatory and environmental compliance activities. Audit work zones and operations facilities for safety, security, environmental compliance, productivity and efficiency. Performs activities to monitor and maintain inventory control of various office items, evaluates inventory levels and reorders as necessary. May perform receiving, stocking, distributing, and packing in addition to inventory control. Maintains inventory records and prepares reports. May work with vendors to resolve routine supply and distribution discrepancies. Knowledge/Skills Demonstrated organization ability and administrative skills. Effective communication skills, both verbal and written. Demonstrated ability to manage and prioritize tasks. Effective problem solving and analytical ability. Knowledge of water or relevant utility industry operations, water and/or wastewater distribution regulations, Thorough understanding of standard business practices and principles, including basic accounting and budgeting. Strong knowledge of computers, in-depth knowledge of Microsoft office suite applications and other pertinent software. Understanding of collective bargaining agreements (if applicable), safety and regulatory requirements. Experience/Education High school diploma or equivalency required. Associates level degree in business or related field of study preferred Distribution and relevant State licenses preferred. Valid Driver's License and ability to pass motor vehicle background check. Other helpful experience includes: SAP, Powerplan, Waterly, various AW systems, construction management. Travel Requirements Local and occasional regional travel may be needed. Work Environment Indoor and outdoor work required. Other The percentage of time spent performing the key accountabilities of the job may vary based on the manager, departmental or functional unit needs. Competencies Champions safety CollaboratesCultivates innovation Customer obsessed Drives ResultsNimble learning Join American Water...We Keep Life Flowing™ American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
    $29 hourly 60d+ ago
  • Supplier Operations Specialist

    Southwest Water Texas 4.1company rating

    Sugar Land, TX jobs

    Who We Are Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces. "Nexus" means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems. What We Offer * Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays * Health and Wellness Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well. * 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution. * Grow With Us: Professional development opportunities through training, professional certifications, and education allowance. * Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few. * Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization. Overview The Nexus Water Group team has an opportunity for a Supplier Operations Specialist. The Supplier Operations Specialist supports enterprise procurement operations with a focus on purchasing platform administration, user training, supplier onboarding, and transaction oversight. This role ensures data accuracy, policy compliance, and timely resolution of issues across procurement platforms including SAP Ariba. The person in this role serves as a critical liaison among Procurement, Finance, IT, and external suppliers to promote seamless system use and drive operational efficiency. Work Location and Schedule This position is located in Sugar Land, TX. What You'll Do * Create, maintain, and update supplier profiles, including contact information, addresses, banking details, and payment terms, in SAP. * Conduct regular audits and cleansing activities to ensure the accuracy and completeness of supplier data. Use SAP's data quality management tools to identify and resolve duplicate records. * Manage supplier bank account details and other payment-related information securely and according to company policy. * Participate in testing and supporting system enhancements related to SAP Procure-to-Pay modules and supplier management functionalities * Troubleshoot application-related issues for purchasing platforms. * Support enhancements and resolve system issues with technical support teams. * Assist suppliers with onboarding and navigation of procurement systems. * Validate and maintain supplier master data to ensure accuracy and compliance. * Respond to basic supplier inquiries and escalate complex cases as needed. * Coordinate with Procurement, Finance, and IT teams for cross-functional issue resolution. * Schedule and facilitate supplier training sessions; distribute supporting materials. What You'll Bring Expereince * Minimum of 3 years' experience in the procurement field Nice to Have * Bachelor's degree in business, accounting, or a related field. Knowledge, Skills, and Abilities * Strong working knowledge of SAP Ariba, SAP Business Network and SAP * Advanced Excel proficiency including pivot tables, lookup formulas, and other complex formulas. * Strong communication and interpersonal skills, with the ability to train and support users at all levels. * Ability to troubleshoot technical issues and navigate cross-functional problem-solving. * High attention to detail Work Environment * Work is primarily performed in an office environment. * Requires prolonged periods of setting at a desk and working on a computer. * Occasional lifting of office materials or equipment up to 20 pounds may be required. * Requires virtual and in-person meetings with suppliers and internal teams. Our Company We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law. We are an E-Verify participating employer.
    $38k-48k yearly est. 32d ago

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