Back Claims Consultant Corporate #4726 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:
This is a senior level role focusing on claims brought against lawyers and law firms involving Lawyers Professional Liability (LPL) policies, from first notice to conclusion, with a range of severity and complexity from low to high.
Job Responsibilities
Review and document activity for assigned claims, including coverage evaluation, investigation, and consideration of multiple factors to assess potential liability and exposure
Develop working knowledge of policy forms, industry trends, and issues common to lawyers professional liability insurance and claims
Regularly identify and appropriately address relevant coverage issues
Draft insurance coverage correspondence and reports
Maintain professional relationships with internal and external audiences
Identify and refer files necessitating escalated review as appropriate to claims management
Develop action plans on assigned files to secure appropriate and timely resolution
Negotiate and settle claims with appropriate oversight by the claims management
Review, evaluate, request, and assign timely and appropriate reserves from file inception to resolution with appropriate oversight by claims management
Assign, coordinate, and manage outside counsel and vendors with appropriate claims management oversight
Review and audit attorney and vendor invoices consistent with Company guidelines
Independently conduct prompt and thorough investigation of low to high severity claims and evaluate coverage, liability, and damages throughout the life of a claim
Independent drafting of coverage related correspondence, internal reports, and reports to reinsurers
Participate in mediations and settlement negotiations to resolve claims, including higherseverity claims, with minimal oversight
Thoughtful, concise, and effective written and verbal communication with claims management and underwriting partners regarding significant claims, reserve recommendations, claim related trends, and industry developments with minimal oversight
Demonstrate leadership visibility and engagement with employees, claims management, underwriting partners through regular and meaningful interactions or meetings
May work with claims management and other internal and external partners to develop and implement procedures to improve claim workflow efficiency while preserving process controls
Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
Juris Doctor degree from an accredited law school
Minimum 10 years of relevant insurance, claims-related, or law firm experience preferred
Obtain adjuster license(s) or agree to obtain adjuster license(s) and additional training as necessary or required to complete claims handling responsibilities with moderate training, mentorship, and oversight by claims management
Exemplary analytical, interpretive, problem-solving, and critical thinking skills with ability tomake sound decisions and effectively evaluate and resolve complex or challenging business problems
Strong situational awareness, understanding the context and implications of a decision
Exemplary writing and presentation skills with ability to convey complex technical information
$114k-140k yearly est. 3d ago
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Underwriting Director, Construction & Excess Casualty
CNA 4.6
Chicago, IL job
A leading insurance provider in Chicago is seeking an Underwriting Consulting Director for Construction-Umbrella & Excess Casualty. The role involves managing a complex book of business, mentoring underwriters and developing underwriting strategies. Candidates should have a strong background in underwriting and at least 8 years of experience. A Bachelor's degree is required and advanced technical expertise is preferred. Competitive salary and comprehensive benefits are offered.
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$82k-126k yearly est. 6d ago
Enterprise Architect - Underwriting Portfolio(s)
CNA 4.6
Chicago, IL job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Essential Duties & ResponsibilitiesPerforms a combination of duties in accordance with departmental guidelines:* Individual contributor accountable for end-to-end architecture solutions for business portfolio(s), serving as the principal designer for the portfolio within the context of a portfolio-level SAFe framework.* Lead the alignment of business strategy and technology vision, working closely with senior business and technology leadership, fostering constructive tension and collaboration to shape and influence strategic decisions and drive innovative and effective solutions for complex business problems.* Establish the portfolio level epic backlog, in collaboration with portfolio leadership, to enable strategic business and technology capabilities within the business area and identifying synergies across the enterprise. • Drive architectural advancement through enabler initiatives, influencing cross-domain capabilities, foundational components and NFRs.* Assess portfolio-level epics, deconstructing business problems to define architectural solution direction, and provide clarity to ambiguous situations.* Responsible for establishing the technical blueprint and guiding principles for portfolio epics, encompassing conceptual architecture, contextual overview, capability interaction, and system interfaces, providing authoritative direction for the release train's feature development • Align portfolio-level architecture with broader enterprise architecture initiatives, contributing to the development of architectural frameworks and strategies.* Evaluate emerging technologies and industry trends, proposing technology adoption strategies to enhance business capabilities.* Improve architectural practices, methodologies, and processes within the portfolio, fostering a culture of continuous learning and improvement.* Assess and manage technical debt, prioritizing and addressing areas of improvement as part of the portfolio backlog.* Provide leadership and guidance in the creation of architectural standards, principles, and best practices to ensure the coherence, security, and scalability of our technology landscape.* Maintain conceptual overview of the portfolio including the inventory of the application landscape, application strategies, and risk scores associated to the applications.* Support and coach System Architects in building their skillsets and ensuring alignment with standards and patterns. May perform additional duties as assigned.*Reporting Relationship Typically AVP or above*Skills, Knowledge & AbilitiesProficient in agile methodologies and applying enterprise architecture principles to the development lifecycle. Ability to design target state solution architectures using modern decoupled, event-based, and API-enabled frameworks. Strong knowledge of contemporary technology and business trends, enabling creative and cost-effective problem-solving. In-depth understanding of business functions and processes within the organization and across the industry. This role will be focused across various Underwriting capabilities within CNA's US P&C insurance business units. Prior knowledge of experience in building technology strategies and designing technology solutions to enable and enhance these capabilities is required. Excellent communication, collaboration, consultative and leadership skills to effectively engage, influence, and build partnerships with stakeholders at all levels of the organization. Proficient in complex problem-solving, with the ability to articulate approaches and solutions to both business and technology partners effectively. Familiarity with end-to-end architecture processes and procedures, including experience with EA frameworks (e.g., TOGAF) and SAFe Agile. Education & Experience Experience in commercial insurance industry and applicable certifications preferred. • Degree in Business Information Systems, Computer Science or equivalent experience. Typically a minimum of nine years of solid, diverse work experience in technology including experience with business analysis, solution design, architecture, and development. Experience working as an Enterprise Architect in corporate environment, preferably in a SAFe portfolio-level capacity. Experience in managing and resolving architectural challenges and trade-offs while considering both technical and business requirements. Job Description Confidential & Proprietary Experience working with diverse stakeholders, such as business leaders, technology teams, and enterprise architects, to align technology strategies with business objectives. • Experience in providing strategic guidance and recommendations to senior leadership regarding technology investments and architectural decisions experiencen certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, *the national base pay range for this job level is $97,000 to $189,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit .*
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$97k-189k yearly 4d ago
Senior National Accounts Casualty Leader
CNA 4.6
Chicago, IL job
A leading insurance company based in Chicago is seeking a qualified manager for their National Accounts Casualty team. This role involves supervising the team, setting performance goals, and ensuring high-quality service delivery to clients. Ideal candidates will have extensive experience in the insurance industry, strong leadership abilities, and a bachelor's degree. The position offers a competitive salary, with an annual range between $72,000 and $141,000 based on experience and skills, along with a comprehensive benefits package.
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$72k-141k yearly 5d ago
ERM Strategy Director | Risk & Analytics Leader
CNA 4.6
Chicago, IL job
A leading insurance and risk management firm in Chicago is seeking an Enterprise Risk Management Consulting Director. This role requires driving the implementation of ERM practices, identifying and quantifying risks while collaborating across business units. The ideal candidate will have over ten years of experience in risk management, excellent analytical skills, and the ability to foster partnerships. Join a supportive culture that prioritizes employee wellness and offers a comprehensive benefits package.
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$137k-181k yearly est. 2d ago
Sales Executive, Personal Insurance
The Travelers Companies 4.4
Chicago, IL job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Sales
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$94,400.00 - $155,800.00
Target Openings
1
What Is the Opportunity?
The Sales Executive Team is dedicated to navigating and managing a high performing sales culture in person and/or virtually which contributes to the overall success of the Personal Insurance (PI) business. The team executes on industry-leading sales strategies aligned with business objectives, builds effective relationships with customers, distribution partners and fellow employees, and creates tactical sales plans for profitable growth through extensive product knowledge and state of the art sales and influencing tactics. The team also uses digitally advanced strategies to move the business forward, leads the relationships with our aggregator/networking groups, and partners with the agent to imbed into higher producing revenue streams.
As a Sales Executive, PI, you will manage and develop a moderately complex group of Travelers agency assignments/territories, optimize growth within defined new business, retention and profitability goals and deliver success within Travelers' framework of Corporate values. You will act as a brand ambassador to sell the Travelers value proposition to distribution partners.
This position is an outside sales position where assigned distribution relationships within the geographic territory tend to be best served through an in-person sales strategy.
What Will You Do?
* Develop and implement comprehensive sales strategies to expand and manage a portfolio of business, with the objective of driving profitable growth.
* Own assigned territory, including business development, leveraging performance metrics to create annual plans and manage territorial performance.
* Conduct in-depth agency diagnostics to assess performance and identify growth opportunities.
* Facilitate agency appointments and build long-term relationships through office visits (both in person and virtual).
* Prospect, onboard and set performance goals for new agencies, while providing training and support.
* May pre-qualify accounts as needed.
* Influence agency partners through effective communication and negotiation skills.
* Collaborate with internal teams, such as Product and Underwriting to ensure alignment of sales strategies with business objectives.
* Understand Travelers Enterprise focus and seize opportunities to cross-sell Travelers products by discussing with business partners in other lines. May identify book transfer opportunities.
* Develop knowledge of competitor products and capabilities and local market trends.
* Utilize advanced data and analytics for sales decisions and performance measurement, leveraging extensive knowledge of Travelers' systems and platforms to support the sales process.
* Leverage AI technologies to optimize industry processes, enhance decision-making, and drive innovation, while continuously learning and adapting to emerging AI trends and tools.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree in sales, marketing, business or related field.
* Four or more years of insurance sales or related experience managing a book of business, driving significant sales growth, achieving sales targets, conducting agency diagnostics and utilizing digital sales tools.
* Certified Insurance Counselor (CIC) (or willingness to pursue).
* Strong knowledge of Travelers products and general Property & Casualty marketplace.
* Strong influencing and negotiation skills to encourage agency partners to adopt Travelers products and services.
* Proven ability to collaboratively build and maintain relationships with a diverse range of stakeholders both internally and externally.
* Strong analytical and problem-solving skills.
* Ability to define goals and priorities and meet these goals in a timely manner.
* Exceptional organizational skills to manage complex tasks and priorities to meet sales goals and deadlines effectively.
What is a Must Have?
* Three years of professional experience in sales, sales support or relevant insurance field.
* Must live in the territory that they manage and have the ability to travel up to 75% of the time.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$94.4k-155.8k yearly 15d ago
Service Consultant
Chubb 4.3
Chicago, IL job
Combined Insurance is seeking a Service Consultant to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!
JOB SUMMARY:
The Service Consultant will act as the primary service representative for the markets associated with their assigned Sales Agent Directors, post implementation. Each Service Consultant may work with multiple Sales Agent Directors. This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive relationships with all stakeholders, including our sales organization, employer groups & cross functional internal partners. They will prioritize service functions for their designated market(s) & execute tasks and responsibilities. This role will have direct ownership of a specific zonal block of business, focusing on management of in-force policies to ensure optimal service delivery and client satisfaction.
This position requires strong relationship management, communication, critical thinking, project management, and problem resolution skills to meet the diverse needs of our sales team and employer groups.
RESPONSIBILITIES:
Analyze, research & respond to all inquiries related to an employer group, must develop a broad working knowledge of company policies & procedures, policy information/management, premium & billing administration, and enrollment processing. Handles level 2+ tasks that are more complex in nature.
Liaison between external client & sales partners and cross functional internal partners via the Service email inquiries for level 2+ tasks.
Communicate and collaborate across all internal Customer Experience Delivery teams to project manage complex or escalated service requests to a timely and effective resolution. This could include Premium Billing, Premium Processing, Policyholder Services, Benefit Changes, Underwriting, Enrollment Services, and Sales.
Proactively manage expectations of clients and agents to address issues as they arise while concisely and effectively communicating status, issues, and timelines.
Responsible to make updates and adjustments to policyholder and group records, and related items.
Effectively project manage Salesforce Case workload.
Develop and maintain a trust-based & positive relationship and rapport with internal and external clients.
Collaborate & drive positive change with internal partners to improve processes & procedures.
Assist Account Managers in identifying methods to grow the account and increase broker or client satisfaction.
Mentor & train new hires. Supports ongoing team knowledge & development.
Perform other duties as assigned.
SKILLS & EXPERIENCE:
Excellent verbal and written communication, interpersonal and customer service skills
Proficient computer skills and ability to quickly learn multiple systems.
Ability to structure and manage work across multiple functions.
Ability to influence and build consultative, trust-based relationships.
Ability to identify issues, remediation tactics and escalation paths.
Personal initiative and accountability.
Sound judgment and ability to problem solve.
Sound organizational and time management skills
Ability to prioritize and manage multiple priorities.
COMPETENCIES:
Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset.
Emotional Intelligence - Demonstrates professionalism through maintaining composure, adapting to change, actively listening & providing empathy, perceiving and interpreting emotional cues, effectively navigating through relationships, and making informed decisions based on emotional awareness.
Problem Solving - Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situations.
Continuous Learning - Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
Initiative - Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
Adaptability - Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
Results Orientation - Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
Values Orientation - Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct, truthful, and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company.
Detail Oriented - Has exceptional attention to detail and focus on accurate and timely delivery. Maintains a consistent high level of quality of work.
Creativity - Possess the ability to analyze a situation and develop an alternative method for handling a situation when traditional methods aren't successful.
EDUCATION:
4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
Experience with voluntary benefit lifecycle. 3 years of group benefits insurance industry experience preferred.
Previous experience in account management or field sales support is preferred.
The pay range for the role is $60,700 to $103,300. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$60.7k-103.3k yearly Auto-Apply 60d+ ago
Claims Transformation Program Lead
Chubb 4.3
Chicago, IL job
As Claims Transformation Lead, you will be accountable for driving and executing critical initiatives across our North America Claims Transformation portfolio. You will also play a pivotal role in shaping the strategic direction of the organization. Reporting directly to the Head of NA Claims Transformation, your responsibilities will include delivering on transformation initiatives, optimizing our claims portfolio, and ensuring alignment with our overall business objectives.
Key Responsibilities
Strategy Development and Execution
Support the development and execution of the claims transformation strategy in alignment with company goals and industry best practices
Build and maintain transformation roadmap for the NA claims organization to accelerate business impact and deliver meaningful transformation over time
Identify emerging trends, opportunities, and risks within the insurance landscape and translate them into actionable strategies. Monitor industry trends and best practices to identify opportunities for innovation, transformation and differentiation within our claims operations
Collaborate with cross-functional teams to ensure the successful execution of strategic initiatives and deliver measurable results and fostering a culture of innovation, collaboration, and accountability
Provide strategic input and a disciplined approach to portfolio management, championing change management initiatives to drive organizational buy-in and adoption of new processes and technologies
Domain Lead
Develop and implement objectives and key results that contribute are in line with the overall claims transformation strategy
Lead quarterly planning sessions for the Domain/Program to prioritize work and resources, align on dependencies and ensure highest value capabilities are being delivered
Foster strong partnerships between technology, data and business teams
Promote agile principles by engaging with teams and cultivating a culture of collaboration and adaptability
Leverage foundational claims knowledge, business expertise and data-driven insights to develop multi-year plan and implementation roadmap
Build strong relationships with key stakeholders across the organization, including senior leadership, business units, and functional teams
Act as a trusted advisor to senior management, providing insights and recommendations on strategic and operational matters related to claims transformation initiatives
Communicate regularly with stakeholders to provide updates on project status, milestones, and achievements
Bachelor's degree in Business Administration, Finance, or related field; advanced degree preferred
Minimum of 10 years of experience in the insurance industry, with experience in claims operations and transformation
Proven track record of success in strategy development, portfolio management, and project delivery within a complex organizational environment with citable, tangible results and as evidenced by the company for whom the work was completed enjoying an advantaged market position
Demonstrated expertise in analyzing data, identifying trends, and making data-driven decisions to inform strategic direction
Strong leadership and communication skills, with the ability to influence and inspire cross-functional teams at all levels of the organization
Experience working in a global and multicultural environment is highly desirable
Agile certification is preferred
The pay range for the role is $155,100 to $236,600. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled
$155.1k-236.6k yearly Auto-Apply 60d+ ago
Program Specialist, Sr
Chubb 4.3
Chicago, IL job
The Business Process Outsourcing (BPO) Senior Program Specialist is responsible for overseeing performance of offshore teams, ensuring service level agreements (SLAs) are met, key performance indicators (KPIs) and quality scores are tracked, and proactively providing reporting and updates to onshore business stakeholders.
This Senior Program Specialist is the primary liaison between designated processes and their respective business owners and serving as subject-matter experts. This role will interact closely with business teams such as operations, call center, and enrollment. The position will also impact the broader BPO Office by supporting BPO Program Specialists to drive positive results for the department.
This position requires strong analytical skills, relationship management, communication, solid judgement, and problem resolution to support critical business functions.
Responsibilities
Act as the primary contact with our sales and / or broker and enrollment system partners to support the enrollment system configuration and testing of voluntary benefits. Key responsibilities include:
* Partner with business owners on new process transitions or existing process improvement opportunities, and develop documentation, appropriate sign offs, and broad communication regarding changes are in place before implementation.
* Assist BPO Director in identifying workflow trends, gaps, and opportunities to drive process improvements.
* Maintain escalation contacts and oversee priority handling to ensure timely execution.
* Oversight and routine reporting on all SLA's, relevant metrics, KRI's, etc.
* Provide regular dashboard reporting detailing performance, current statuses, areas of improvements, and project updates and present to business partners.
* Quick identification of any process backlogs and implementation of solutions to mitigate and resolve.
* Build and maintain strong liaisons and partnerships with internal/external business clients and their teams in pursuit of ongoing BPO success.
* Engage Genpact via coaching and mentoring to maintain culture of continuous improvement for all workflows and processes.
* Collaborate with business owners to address issues with proactive solutions and regular, comprehensive communication to necessary partners.
* Provide input and make decisions on policies, systems, methods, and procedures for the effective management and control of the BPO functions.
* Ensure process maps and documentation are kept up to date. Create any needed documentation when gaps are identified, or new processes are implemented through the change management process.
* Collaborate with business partners and Director to drive and secure the Change Management Process.
* Represent BPO needs within Chubb/Combined and vice versa.
* Effectively manage resources and direct workflows to optimize service outcomes to achieve business objectives.
* Ensure all financial and accounting processes have strong oversight and are carried out with appropriate levels of priority, urgency, and accuracy to prevent internal or external delays.
* Conduct any necessary UAT for new processes, systems, or equipment to ensure low impact to team and clients.
* Maintain current working knowledge of client processes needs, products, and insurance industry.
* Ensure all processes are adhered to according to established SLA's and KRI's.
* Support teammates as needed and drive results for goals and key performance indicators.
* Assist with the development and maintenance of program specialist onboarding and training.
* Ensure proper maintenance of shared team spaces and visual board, and that all documentation is in a shared location.
* Support BPO Director in creation, maintenance and distribution of key reports and results
* Perform other duties as assigned.
COMPETENCIES
* Relationship-Builder - Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset.
* Problem Solving - Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situations.
* Continuous Learning - Demonstrates a desire and capacity to expand expertise develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
* Initiative - Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
* Adaptability - Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
* Results Orientation - Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
* Values Orientation - Upholds and models Chubb values and always does the right thing for the company, colleagues, and customers. Is direct, truthful, and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks "One Chubb."
* Detail Oriented - Has exceptional attention to detail and focus on accurate and timely delivery.
* Creativity - Possess the ability to analyze a situation and develop an alternative method for handling a situation when traditional methods aren't successful.
* Communication - Excellent interpersonal and communication skills (both verbal and written), confident presence, strong team player, diplomatic and flexible with the ability to listen well, persistent and patient in endeavoring to fully understand customer needs, supporting and encouraging approach.
Skills
* Proficient in MS Office, including Outlook, Word, Excel, & PowerPoint
Education and Experience
* 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
* 3-5 years of experience in offshore processes and workflow management
* 5 years of group benefits insurance industry experience preferred.
$88k-119k yearly est. Auto-Apply 12d ago
Risk Control Account Consultant, Boiler and Machinery
The Travelers Companies 4.4
Chicago, IL job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Risk Control
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$99,100.00 - $163,400.00
Target Openings
1
What Is the Opportunity?
Reports to Field Manager, Boiler and Machinery. Responsible for managing delivery of Boiler and Machinery Risk Control services to large account and special risk clients country-wide. Works with underwriters and business partners to help acquire and retain profitable business. Provides technical advice and account information to aid in risk selection and pricing. Assists in developing risk control service cost estimates to aid business partners in proper account pricing. Develops meaningful RC service proposals that address client needs and loss experience. Participates in client presentations, assures timely service delivery, monitors and manages outstanding recommendations, markets and sells Risk Control services as appropriate.
What Will You Do?
* Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
* Serve as resource to business partners in development of insurance deal and account retention strategies.
* Consult with clients on strategies for controlling hazards to reduce or prevent losses. Influence clients to implement recommendations. Develop comprehensive plan for services to be delivered, appropriate resources to be used, and pricing approach. Negotiate with and manage client expectations to achieve appropriate balance between service and cost.
* Estimate engineering expense on large schedule accounts by researching jurisdictional databases and websites, comparing existing account workloads, and soliciting input from local consultants and managers.
* Design and document Engineering Service Instructions for assigned accounts. Coordinate contact information, inspection procedures and report distribution in accordance with client expectations. Monitor account for level of risk control, status of recommendations, report quality, internal and vendor services. Ensure appropriate resources are available.
* Serve as B&M liaison to support our other business segments, for both RC and underwriting staff. Coordinate joint visits and provide B&M expertise.
* Build and maintain productive relationships with underwriting and service teams assigned to the business, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.
* Maintain current knowledge of Risk Control service products. Work with client on the application of Risk Control service products that will result in loss reduction and/or achieving client risk management goals.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree in related field.
* Possess National Board "Inservice Commission."
* Relationship management skills, service proposal and stewardship presentation skills.
* Experience providing technical training.
* Must have relationship management skills, service proposal and stewardship presentation skills, and be capable of providing technical training.
* ARM or other appropriate professional designation preferred.
* National Board Inservice commission preferred.
* Technical Skills.
* Demonstrates a basic understanding of mechanical and electrical principles as they relate to equipment breakdown insurance coverages.
* Possesses a basic knowledge equipment maintenance practices.
* Has mastered Risk Control computer systems applications relevant for their area.
* Business Knowledge.
* Demonstrates a thorough understanding of equipment breakdown insurance.
* Understands Commercial Lines insurance products.
* Fully understands Risk Control performance standards.
* Fully understands Risk Control's service products.
* Knows and understands the business plans for Boiler's marketing unit.
* Customer Service.
* Balances customer expectations and expense constraints.
* Builds credibility with internal and external customers.
* Creates customer satisfaction through communication with the client and proper application of risk control services.
* Interpersonal Skills.
* Negotiates effectively on price and service issues.
* Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.
* Influences others to take action on recommendations.
* Listens effectively.
* Strong interpersonal skills.
* Strong written and verbal communication skills.
* Analytical Skills.
* Identifies loss trends and opportunities to apply Risk Control services.
* Resource Management.
* Makes sound judgments about appropriate service levels for customers.
* Effectively assesses resource requirements.
* Continually assesses workload in light of business priorities; directs own efforts accordingly.
* Identifies methods for improving personal productivity.
* National Board of Boiler and Pressure Vessel Inspector's Inservice commission preferred.
What is a Must Have?
* Three years of experience in the boiler and machinery industry or a related field, such as plant engineering, power generation, manufacturing operations or maintenance, or equivalent military experience.
* Valid driver's license.
* Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$99.1k-163.4k yearly 15d ago
Associate Counsel, Workers Compensation Claim
The Travelers Companies 4.4
Chicago, IL job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim, Legal
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$85,600.00 - $141,200.00
Target Openings
1
What Is the Opportunity?
Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus, positioning you as a strong business partner and trusted advisor who delivers exceptional value through local expertise and outstanding client service. We handle litigation arising from claims asserted against policyholders or the company and take cases from inception through trial and appeal. As an Associate Counsel with Travelers you will be responsible for high quality, proactive case handling and will have the opportunity to develop your legal expertise and litigation skills working under the mentorship of senior lawyers to handle a caseload of lower complexity matters and deliver optimal results for Travelers' insured customers.
What Will You Do?
* In the handling of a case load of lower complexity matters, your responsibilities will include:
* Acquire and develop knowledge on how to apply effective litigation/negotiation skills.
* Conduct legal research and demonstrate effective and persuasive legal writing and presentation skills.
* Draft pleadings, motions, briefs, discovery and other file documents under the supervision of experienced counsel.
* Attend court events, depositions, and other appointments with or under the supervision of experienced counsel.
* Provide case analysis and recommendations to insured clients and claim partners on file handling strategy.
* Build and maintain strong internal and external client and business partner relationships.
* Fully and effectively utilize available technology, case management system and automation.
* Travel as required to meet business needs.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* 1-3 years of litigation experience as a practicing attorney.
* Demonstrates persuasive legal writing and oral advocacy skills.
* Proficiency in legal research tools & technology
* Ability to foster collaborative relationships with colleagues, customers, and business partners to deliver exceptional customer service
* Demonstrates strong communication skills, sense of urgency, and responsiveness.
* Exercises sound decision making and effective negotiation skills.
* Possesses a flexible and agile mindset with a willingness to take on new challenges as needs evolve.
What is a Must Have?
* Juris Doctorate or equivalent International legal degree; graduate of an accredited law school.
* Active license in good standing to practice law in the state(s) in which representation is required.
* Regularly attends case related events (e.g. trials, deposition, site visits, etc.) and has the ability to transport to those events. Valid driver's license required depending on the location.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA's Underwriting Trainee Program offers a rewarding career path for individuals interested in working for a company that provides hands on experience and unique opportunities. As an Underwriting Trainee, you will have access to professional skills development, productivity courses and much more. Our curriculum provides:
Instruction in insurance basics; underwriting, professional, sales and marketing skills.
Technical training within discipline(s) and deeper knowledge of the broader industry.
A combination of on the job and virtual training.
Exposure to multiple lines of business and industry segments through a formal mentoring program.
Instructor-led training, testing, self-study courses, Web-based training and practical application.
A working relationship with critical enterprise-wide support functions.
A unique opportunity to interact with senior leadership.
JOB DESCRIPTION:
We offer an opportunity for you to work with other underwriting, risk control and claim consultants to meet the evolving insurance needs of our clients. CNA's underwriters are responsible for selecting and pricing risks that have profit potential. The process requires underwriters to evaluate a business by reviewing industry, business and government data, then deciding whether to accept or decline the risk. The underwriter is also responsible for pricing, as well as maintaining a steady flow of new and renewal business. Our effective career pathing programs, including our leadership tracks, offer you the opportunity to grow your career at CNA.
CNA boasts a diverse network of more than 6,000 professionals with eight Employee Resource Groups (ERGs) including: Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos (¡OHLA!), Pride, Women Impacting Leadership (WIL), and Veterans.
Knowledge, Skills & Experience:
* Bachelor's degree with a minimum 3.0 GPA strongly preferred; equivalent experience considered.
* Commitment to develop knowledge and understanding of underwriting.
* Strong sales aptitude.
* Effective analytical and problem-solving skills, good verbal and written communication skills, and the ability to learn rapidly.
* Excellent interpersonal skills, including an ability to influence, overcome obstacles and develop positive business relationships.
* Must be legally authorized to work in the United States without sponsorship now or in the future.
#LI-ES1
#LI-hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$35k-65k yearly Auto-Apply 31d ago
Executive Underwriter, Global Casualty
Chubb 4.3
Chicago, IL job
Contribute to the achievement of the Chubb Global Casualty business plan. The Executive Underwriter is responsible for production, underwriting and maintenance of new and renewal domestic casualty accounts within a defined territory. In addition, the Executive Underwriter is responsible for establishing and cultivating business relationships with brokers and clients within the assigned territory to assure the continued flow of new business opportunities while representing all Chubb Global Casualty segments and products.
Responsibilities
Evaluate, select, underwrite, price, quote and maintain new and renewal business.
Retain accounts through active participation in Chubb Stewardship process.
Adhere to Chubb standards on pricing and servicing.
Participate in product line projects as required.
Oversee & execute on various operational tasks and maintain strict adherence to File Construction, Documentation and Self-Audit endeavors.
The individual should have strategically based relationships and expertise to help navigate clients both internally and externally.
College degree in insurance, business or related fields or equivalent experience.
6+ years commercial casualty experience, and/or underwriting Fortune 1000 companies.
Superior communication, interpersonal and negotiating skills.
Superior analytical skills needed to evaluate and develop
Excellent sales and marketing skills.
Advanced computer skills preferred.
The pay range for the role is $114,600 to $194,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$114.6k-194.8k yearly Auto-Apply 60d+ ago
Client Specialist I
Chubb 4.3
Chicago, IL job
Combined Insurance, a Chubb Company, is seeking a Client Specialist to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!
Job Summary
The CWB (Chubb Workplace Benefits) Client Specialist will serve as a primary service contact and resource in the over-500-life market segment. This role will interact closely with the CWB sales organization, broker partners, and various internal and external business partners. The Client Specialist serves as a true subject-matter expert for CWB processes, products, and internal roles. This position must partner effectively with the Account Manager (AM) role, the Account Executive (AE) role, the Business Development Manager (BDM) role, and all key broker partners. This role requires attention to detail and demonstrated organization in order to manage complex, multifaceted service issues for our largest customers.
Responsibilities
* Primarily supports Book of Business 500 lives and greater
* True Subject-Matter Experts on all Chubb processes and products
* Assists the Account Management and Account Executive team by providing daily client-facing support.
* Ability to organize and resolve complex, large-case service issues involving high-profile customer and broker relationships
* Primary contact for complex service issues and day-to-day inquiries
* Serve as the liaison between external client and broker partners and internal home office colleagues.
* Together with Account Manager and Account Executive, develops proactive account activities, identifies opportunities for growth, and executes the plan.
* Handle customer education on Chubb tools, administrative services and administrative guidelines. Will provide support with plan changes, BOR Changes, acquisitions, and any other policy-level activity
* Effectively partner across the Chubb Workplace Benefits Organization in order to drive resolution to complex service issues
* Promote Chubb's products and services
* Attends and participates in all mandatory training, meetings, etc.
* Approaches role with a Continuous Improvement Mindset, looking to identify and implement organizational process solutions
COMPETENCIES
* Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation.
* Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth
* Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
* Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course
* Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results
* Values Orientation: Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks "One Chubb"
Skills
* Excellent interpersonal and communication skills (both verbal and written), confident presence, strong team player, diplomatic and flexible with the ability to listen well, persistent and patient in endeavoring to fully understand customer needs, supporting and encouraging approach
* Ability to structure and manage work across multiple functions & locations
* Ability to influence and build consultative, trust-based relationships
* Ability to work independently and make effective decisions consistent with divisional objectives and handle conflict with minimal oversight
* Ability to research and solve problems with moderate supervision
* Ability to understand client account economics, including product designs, rates and pricing
* Ability to multi-task in an extremely fast paced environment
Education and Experience
* 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
* Experience with voluntary benefit lifecycle. 3 years of group benefits insurance industry experience preferred.
* At least 3 years with direct experience managing a book of business preferred
* At least 3 years direct customer-facing experience with brokers and employers preferred
* Proficient in MS Office, including Outlook, Word, Excel, & PowerPoint
$66k-87k yearly est. Auto-Apply 10d ago
Liability Claims Specialist (Construction Defect)
CNA Financial Corp 4.6
Chicago, IL job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
This individual contributor position works under moderate direction, and within defined authority limits, to manage third party liability construction defect commercial claims with moderate to high complexity and exposure. Responsibilities include investigating and resolving claims according to company protocols, quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).
JOB DESCRIPTION:
Essential Duties & Responsibilities:
Performs a combination of duties in accordance with departmental guidelines:
* Manages an inventory of moderate to high complexity and exposure commercial claims by following company protocols to verify policy coverage, conduct investigations, develop and employ resolution strategies, and authorize disbursements within authority limits.
* Provides exceptional customer service by interacting professionally and effectively with insureds, claimants and business partners, achieving quality and cycle time standards, providing regular, timely updates and responding promptly to inquiries and requests for information.
* Verifies coverage and establishes timely and adequate reserves by reviewing and interpreting policy language and partnering with coverage counsel on more complex matters , estimating potential claim valuation, and following company's claim handling protocols.
* Conducts focused investigation to determine compensability, liability and covered damages by gathering pertinent information, such as contracts or other documents, taking recorded statements from customers, claimants, injured workers, witnesses, and working with experts, or other parties, as necessary to verify the facts of the claim.
* Establishes and maintains working relationships with appropriate internal and external work partners, suppliers and experts by identifying and collaborating with resources that are needed to effectively resolve claims.
* Authorizes and ensures claim disbursements within authority limit by determining liability and compensability of the claim, negotiating settlements and escalating to manager as appropriate.
* Contributes to expense management by timely and accurately resolving claims, selecting and actively overseeing appropriate resources, and delivering high quality service.
* Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by evaluating the facts of the claim and making referrals to appropriate Recovery or SIU resources for further investigation.
* Achieves quality standards on every file by following all company guidelines, achieving quality and cycle time targets, ensuring proper documentation and issuing appropriate claim disbursements.
* Maintains compliance with state/local regulatory requirements by following company guidelines, and staying current on commercial insurance laws, regulations or trends for line of business.
* May serve as a mentor/coach to less experienced claim professionals
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or above
Skills, Knowledge & Abilities
* Solid working knowledge of the commercial insurance industry, products, policy language, coverage, and claim practices.
* Solid verbal and written communication skills with the ability to develop positive working relationships, summarize and present information to customers, claimants and senior management as needed.
* Demonstrated ability to develop collaborative business relationships with internal and external work partners.
* Ability to exercise independent judgement, solve moderately complex problems and make sound business decisions.
* Demonstrated investigative experience with an analytical mindset and critical thinking skills.
* Strong work ethic, with demonstrated time management and organizational skills.
* Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment at high levels of productivity.
* Developing ability to negotiate low to moderately complex settlements.
* Adaptable to a changing environment.
* Knowledge of Microsoft Office Suite and ability to learn business-related software.
* Demonstrated ability to value diverse opinions and ideas
Education & Experience:
* Bachelor's Degree or equivalent experience.
* Typically a minimum four years of relevant experience, preferably in claim handling.
* Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience.
* Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
* Professional designations are a plus (e.g. CPCU)
#LI-KP1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 20d ago
Account Executive Officer/Sr. Underwriter - National Accounts
The Travelers Companies 4.4
Chicago, IL job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$120,400.00 - $198,700.00
Target Openings
1
What Is the Opportunity?
National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
* Manage the profitability, growth, and retention of an assigned book of business.
* Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
* Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
* Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
* Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year).
* Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
* May assist in the training and mentoring of less experienced Account Executives.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Bachelor's degree.
* Six to eight years of relevant underwriting experience with experience in National Accounts.
* Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market.
* Deep financial acumen.
* Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
* Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
* CPCU designation.
What is a Must Have?
* Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$120.4k-198.7k yearly 60d+ ago
SIU Investigator - Underwriting & Premium Fraud
CNA Financial Corp 4.6
Chicago, IL job
You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
* Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders.
* Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders.
* Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field.
* Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions.
* Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope.
* Identifies opportunities and participates in the design and implementation of process or procedural improvements.
* Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff.
* Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters.
* Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations.
May perform additional duties as assigned.
Reporting Relationship
Typically Manager or Director
Skills, Knowledge and Abilities
* Solid knowledge of property and casualty claim handling practices
* Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required.
* Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues
* Ability to interact and collaborate with internal and external business partners, including outside agencies
* Ability to work independently, exercise good judgment, and make sound business decisions
* Detail oriented with strong organization and time management skills
* Strong ability to analyze complex, ambiguous matters and develop effective solutions
* Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques
* Ability to adapt to change and value diverse opinions and ideas
* Developing ability to implement change
* Ability to travel occasionally (less than 10%)
Education and Experience
* Bachelor's degree or equivalent professional experience.
* Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field.
* Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar).
#LI-AR1
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact ***************************.
$54k-103k yearly Auto-Apply 31d ago
Underwriter, Commercial Insurance Specialty
Chubb 4.3
Chicago, IL job
Chubb Commercial Insurance is looking for a motivated, results oriented applicant to fill the position of Core Commercial Property and Casualty Production Underwriter supporting the Chicago Branch. Commercial Insurance writes companies with revenues up to $1B, including both guaranteed cost and loss sensitive program structures. This position will be charged with growing and underwriting a book of business that consists mainly of Manufacturing, Wholesale Distribution, Professional Services, Food, Other/Business Services, Real Estate, and Cultural Institution Middle Market business. The position will also consist of marketing all Chubb's products to their assigned agency/broker plan to bring in opportunities and profitably grow the Commercial Insurance book of business. The position will work closely with all Commercial Insurance resources both local, Territory Underwriting Manager, Industry Practice/LOB leaders, and Home Office Personal.
Role Responsibilities
The Production Underwriter will:
Establish and develop relationships with key distribution partners to drive submission activity in our desired industry segments.
Responsible for profit, growth, and retention of assigned book.
Meet or exceed new business production goal of $1.0m-$1.5m while maintaining profitability across assigned portfolio and adhering to authority and underwriting strategies. Includes knowledge and achievement of desired pre-bind metrics (Submissions, Quote Ratio, Hit Ratio, Efficiency Ratio) to facilitate profitable growth and achieve production goals.
Strong Focus on developing a prospect pipeline 5x new business production goal with assigned distribution partners using advanced company prospecting tools and strong marketplace visibility of 12+ external visits per month.
In conjunction with Underwriter Associate, meet or exceed rate, exposure, and retention goals to achieve desired profitability on renewal book by retaining key assigned branch accounts and leading coordination of Loss Control, Claims and other value-added service plans for service level accounts. Includes developing client relationships.
Develop understanding of products and engage with other Chubb Business Units to aggressively cross-sell all Chubb Products and Solutions through agent/broker's and existing client relationships. Includes but is not limited to, Multi-National, Environmental, Ocean Cargo, Financial Lines, Product-Recall, E&O, A&H, etc.
Develop and maintain internal relationships with local branch, Territory Underwriting Manager, Line of business/Industry Practice Leaders and Home Office personal.
Bachelor's degree or greater.
1+ years of commercial underwriting experience, preferably in the core middle market property and casualty segment. Strong understanding of Property, General Liability, Auto, Workers Compensation, Umbrella, and International Lines of Business.
Strong marketing and negotiation skills with focus on building and developing external relationships.
Demonstrates ability to affectively prepare for meetings to efficiently drive objectives.
Strong technical underwriting skillset in areas including exposure/control analysis, coverage forms and policy structure, loss picks and profitability analysis, and rating.
Ability to work efficiently in a strong, fast paced team environment.
General understanding of underlying insurance business, regulatory environment, and strong adherence to underwriting authority.
Proficiency in Microsoft Office Suite.
The pay range for the role is $85,000 to $130,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$85k-130k yearly Auto-Apply 60d+ ago
Risk Management Intern
Chubb 4.3
Chicago, IL job
Combined Insurance, a Chubb company, is seeking a Risk Management Intern to join our fast-paced, high energy, growing company for a Summer 2026 internship. Combined Insurance is a leading provider of individual supplemental accident, disability, health and life insurance products. We pride ourselves on being customer-centric, people-driven, accountable, performance-minded and ethical. Spend your summer working as a Combined Insurance Intern where you will have the opportunity to gain career-building experience.
Who are we looking for?
Successful interns at Combined Insurance come from many backgrounds and experiences and bring that rich diversity with them to our company. They also have some things in common, and these attributes will lead to your success at Combined:
Results orientation: a demonstrated ability to meet commitments; including under pressure
Intellectual agility: capable and willing to master and apply new knowledge
Personal capacity: accepting and welcoming of additional responsibility over time
Communication skills: an ability to communicate successfully in various settings
Interpersonal/team skills: able to work effectively with colleagues at all levels
Self-leadership: an ability to take full ownership of work and show initiative as needed
Client focused: understanding of the needs of customers and clients
Work ethic: a commitment to hard work and a high ethical conduct
Examples of potential Intern tasks/projects:
Performing vendor risk assessments for partner organizations that are looking to work with Combined Insurance to validate the existence of a proper control environment.
Monitoring of risk exposures in conformity with the risk principles, profile, appetite, and limits approved by the Board of Combined Insurance while aggregating and reporting material risks.
Partnering closely with the other control functions, supporting the Combined Insurance Company, to ensure that operational controls meet management's need for risk oversight
Supporting the Global Risk Management team in educating the business on risk policies, processes and applications as needed and promoting a strong fiduciary risk management culture
Reviewing user access reports to ensure that the assigned access is appropriate based on the role the individual has within the organization and working with the management team to ensure that the access has been approved per the guidelines.
Attending Risk Management meetings, including overseeing the status of any remediation programs necessary to address control issues and providing regular reports to Management
Reviewing new business opportunities and outsourcing Initiatives while creating an awareness of relevant risks.
Working with the management team to evaluate the resilience of the business continuity framework in place to support the departments recovery plans.
Requirements:
Efficient in Microsoft Office, especially Excel, Word and Power Point
Familiarity with risk management, audit and management control concepts
Excellent oral and written communication skills
Basic analytical, decision making and problem-solving skills with strong attention to detail
Strong record of academic achievement (minimum 3.0 cumulative GPA to qualify)
Actively enrolled in an undergraduate or graduate program (December 2026 or May 2027 graduate, preferred) in a Business Administration such as Finance, Audit, Accounting, Risk Management or another similar, relevant discipline
Local to Chicagoland area ; must be able to work in office 4 days/week.
Preferred Majors:
Risk Management - preferred majors: Risk Management, Business Administration, Finance, Accounting, Data Analytics, Business Intelligence, Computer and Information Systems, Information Technology or other related degree.
Schedule:
10 Weeks; starting June 1,2026
Full-time, M-F 8:30am - 5pm CT
The pay range for this internship is $18 to $24 per hour. The specific offer will depend on an applicant's skills and other factors. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
$18-24 hourly Auto-Apply 60d+ ago
Underwriting Internship (Summer 2026): Business Insurance Underwriting Professional Development Program (UPDP)
The Travelers Companies 4.4
Downers Grove, IL job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Underwriting
Compensation Overview
The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$24.00 - $25.00
Target Openings
2
What Is the Opportunity?
Are you curious by nature? Do you enjoy managing relationships and employing your critical thinking skills? Underwriters perform the critical function of evaluating the acceptability of risk and determining appropriate pricing for insurance products.
The Business Insurance Underwriting Professional Development Internship Program provides students with the amazing opportunity to gain exposure to this critical function at Travelers. The 10-week program provides qualified students with an excellent opportunity to gain first-hand commercial insurance underwriting experience, receive valuable on-the-job training, and learn more about the property and casualty insurance industry from industry professionals. It is a potential pathway to our 12-month Underwriting Professional Development Program (UPDP).
Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
What Will You Do?
Within your assigned business unit, each intern will be given a designated coach and be expected to:
* Complete core assignments and training modules geared toward insurance and underwriting principles.
* Participate and complete self-paced professional development courses in time management, presentation skills, and other key areas.
* Complete challenging and meaningful project work over the course of this program at the discretion of your manager. You may work independently or with other interns and will be asked to present your findings to local leadership. Sample projects include a territorial risk assessment to determine profitability and underwriting opportunities as well as a business process analysis to determine underwriting gaps.
* Learn about other areas at Travelers such as Risk Control, Claims, and related Corporate functions. Interns may also engage in Agency visits with Account Executives.
* Participate in the Enterprise Internship experience which includes Executive Speaker Series, Networking events, and Intern Symposium for Rising Seniors.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Because the Underwriting Development Internship Program is itself complex and dynamic, we welcome applicants that have a variety of majors, backgrounds and experiences.
* For the UPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making underwriting their future career choice.
* Preferred cumulative GPA of 3.0 or above.
* Undergraduate students completing their sophomore or junior year preferred.
* Working knowledge of Microsoft Office.
* Strong verbal and written communication skills.
* Strong analytical skills.
* Legal eligibility to work in the United States.
Targeted Majors:
* Business Administration.
* Economics.
* Finance.
* Liberal Arts (with business focus preferred).
* Management.
* Marketing.
* Risk Management and Insurance.
What is a Must Have?
* Candidate must be pursuing a Bachelor's degree.
* Approximate work availability from June through August (10-12 weeks).
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************