Under the direction of the DBHIDS Compliance Manager and the Senior Investigator in the Administration, Finance, and Quality Division at DBHIDS, the DBHIDS Investigator I is responsible for processing, investigating, reporting, tracking, and closing Incidents as outlined in the DBHIDS Significant Incident Management Policy, as well as investigating DBHIDS formal complaints. The successful candidate will manage Significant Incidents involving recipients of services from contracted DBHIDS providers, and will ensure Significant Incidents are responded to thoroughly, effectively, and in a timely manner.
The DBHIDS Investigator I is a cross-functional team member, coordinator, and leader who must possess strong clinical acumen and be able to foster continuous quality improvement. This resourceful team member will investigate incidents, assist with overcoming barriers, and ensure all parties required are contacted within specified timelines.
The DBHIDS Investigator I is responsible for the coordination and ongoing monitoring of Incidents' reporting program objectives, including timely identification, reporting, investigation, review, and closure of the Significant incident process in the Pennsylvania Enterprise Management System (ElM).
Duties and Responsibilities:
Serves as the DBHIDS Significant Incidents Investigator.
Serves as the DBHIDS Formal Complaint Investigator.
Contributes to the overall incident processes including reporting, tracking, metrics, and process improvement.
Responds to Incidents thoroughly, effectively, and in a timely manner.
Conducts independent investigations of an assigned incident pursuant to the Formal Complaints and Significant Incidents investigation policies and state regulations.
Obtains relevant information and evidence, interviews witnesses, providers, and other parties to collect and analyze all information with the objective of generating a written report containing factual findings and conclusions.
Reviews medical records and other collateral information to recommend follow-up actions needed to mitigate risk and prevent further incidents from occurring.
Supports organizational efforts in ongoing quality improvement processes to ensure compliance with State, Federal, regulatory, and accrediting body's standard requirements.
Identifies and reports to appropriate leadership instances of provider non-compliance in accordance with scope of work, standard operating procedures, Requests for Proposals (RFPs) and contract requirements.
Facilitates and monitors the Significant Incident process in collaboration with providers and cross divisionally ensuring timely and accurate completion of the Significant Incident process with the goal of ensuring health and safety and mitigating future risk.
Documents findings in electronic systems and actively record all activities on open cases in a timely manner.
Provides incident summary responses both orally and in writing.
Prepares and submits periodic reports of program activities and achievements.
Compiles data and information to be used to recommend program improvements to leadership.
Builds and sustains relationships with all internal and external stakeholders.
Attends meetings and proactively communicates across the department to identify, address, and manage Significant Incidents interdependencies.
Identifies problems, mediates issues, develops solutions, and implements a course of action.
Interlaces with Criminal Justice System including Court appearances as necessary. ‘Maintain valid Commonwealth of Pennsylvania Office of Developmental Programs (ODP) Certified Investigator Certification and Recertification
Supports requirements of management and change management processes.
Demonstrates knowledge of functional area policies, procedures, processes, and standards.
Other duties as assigned
Skills Required:
The ideal candidate will have a working knowledge of PA state regulations, Behavioral Health Managed Care, and Philadelphia's behavioral health services.
Comprehensive knowledge of mental health services for adults and children
Drive for excellence, teamwork, and commitment to service
Excellent organizational, analytical, and interpersonal skills
Strong critical thinking and problem-solving skills.
Ability to work successfully within all levels of the organization
Strong computer skills, including Competency in MS Word, Outlook, Excel, and web-based healthcare applications
Ability to manage multiple tasks while effectively focusing on priority issue
Successfully meet deadlines and manage multiple priorities in a fast-paced environment.
Demonstrates high stress tolerance and strong time management skill
Exercises good judgment and business acumen
Ability to work independently
Excellent interpersonal and professional communication skills, both verbal and written
Ability to work as a member of a team and cross-functionally within the organization
Excellent troubleshooting and problem-solving skills
Ability to communicate with stakeholders and form partnerships to improve alignment, collaboration, and integration
Ability to adapt and be flexible in changing priorities
Education and Experience:
The ideal candidate must possess a strong clinical background with a Bachelor's degree in Human Services, Criminal Justice, or Social Work, and one of the following:
Three (3) to four (4) years of experience in Human Services Delivery, Criminal Justice, or Law Enforcement, or
Three (3) to four (4) years of experience in Protective Services, or Fraud Investigations.
Proven ability to work in a fast-paced environment.
Quality improvement knowledge desired
Knowledge of commercial, Medicaid products, managed care principles, and home and community-based services desired.
Physical Demands:
Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day
Requires continuous, normal hearing and vision to exchange information
Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed
Dexterity of hands and fingers to operate office equipment
Must be able to adapt to continuous changes/ demands of the job
Essential Functions:
Must have a valid driver's license, auto insurance, and the ability to travel to different locations within the city and other counties (as necessary) to interview witnesses, review documentation, etc.
Ability to work weekends and holidays in meeting state and federal regulatory and policy requirements.
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space, reaching file cabinets, fax and copier machines when necessary.
Must be able to sit for up to two (2) hours looking at computer monitor and using a keyboard and mouse to perform data entry functions.
Ability to travel locally via personal vehicle, public transportation and on foot between PMHCC offices or other destinations as needed.
Ability to effectively utilize computers, databases and related common office software packages, such as Microsoft Word, Excel and Access.
Ability to share office space and work as a part of a team.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
$34k-40k yearly est. Auto-Apply 60d+ ago
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Substance Use Disorder Management Specialist
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
The Clinical Service Manager is responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, provider management and treatment quality monitoring. The Clinical Service Manager must utilize clinical knowledge of best practices and evidence-based treatments to ensure BHSI members receive timely access to quality, medically necessary behavioral health services.
Duties and Responsibilities:
Authorize and reauthorize treatment utilizing ASAM Criteria.
Facilitate care coordination with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community-based services.
Carries a caseload of provider agencies and acts as the liaison and primary contact to those agencies.
Authorizes and reauthorizes the continuation of treatment or recommends and facilitates necessary changes in the levels of care.
Performs on-site utilization review activities as needed which may include, but are not limited to, the review of client charts, documentation of treatment services, completion of required paperwork, confirmation of attempt to establish M.A. eligibility.
Performs telephonic screenings as required and clinical dispositions as needed.
Monitors program eligibility of active patients via the Department of Welfare's PROMISe & e-CIS systems. Appropriately manage cases based on eligibility.
Ensures all required client paperwork is received and complete.
Maintain documentation in BHSI's electronic system consistent with agency and industry standards.
Work collaboratively with team members including assisting with the training of newly hired employees as requested, covering work when peers are out of the office as assigned.
Display clinical integrity, advocacy and commitment to member and family driven care and principles of resiliency and recovery.
Other duties as assigned.
Skills Required:
Excellent clinical case conceptualization skills
Maintain high levels of advocacy. Possess the ability to actively listen and work to resolve grievances expressed by the provider network and community members, while exercising care and compassion.
Proactive planning and meeting facilitation
Customer service
Familiar with psychiatric and medical conditions and concurrent medication usage
Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders.
Excellent interpersonal and collaboration skills
Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute
Ability to work independently and as part of a team
Excellent time management and prioritization skills and ability to multi-task
Compliant with HIPAA and Confidentiality regulations
Education and Experience:
Bachelor's degree in related field with 3 years of relevant work experience in SUD; bachelor's degree and 5 years of relevant work experience in SUD; master's degree in related field with 2 years of relevant work experience in SUD; or master's degree with 3 years of relevant work experience in SUD.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
$53k-69k yearly est. Auto-Apply 60d+ ago
Regional Tobacco Manager
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. The Regional Tobacco Manager serves as an experienced team member in the field of tobacco prevention and control. This individual is responsible for overseeing, managing, and coordinating the activities of the Southeastern Pennsylvania Tobacco Control Project (SEPA TCP), assisting with program-wide strategic planning, and coordinating projects across HPC's Tobacco Prevention and Control Services team. This position works closely with all of the SEPA TCP service providers and reports to the Assistant Director, Tobacco Prevention and Control Services. Availability during daytime and some early evening hours.
Responsibilities:
Program Management
* Oversees, manages, and coordinates all regional cessation, prevention, policy, and advocacy activities.
* Work with TDT technical assistance providers to set agendas and trainings for service providers.
* Chair technical assistance trainings for SEPA TCP providers.
* Works with Director and Assistant Director to identify SEPA Tobacco-Free Coalition needs and coordinate training activities, i.e., webinars, conference calls, etc.
* Works with the Regional Media/Public Relations Technical Assistance Provider in developing messaging to promote SEPA TCP programming and the PA Free Quitline.
* Oversees youth recruitment for Pennsylvania's Tobacco Resistance Unit (TRU) and youth tobacco prevention and advocacy programming within the SEPA TCP.
* Builds and maintains strong relationships with funders, program partners, HPC tobacco team members, and SEPA TCP service providers to ensure effective communication and efficient program oversight.
* Receives and analyzes regular reports from PHMC REG staff and reports to the Director and Assistant Director.
* Works with the Director, Assistant Director, and the rest of the tobacco team to complete quarterly reports.
* Work with the Director, Assistant Director, and HPC leadership to create and implement a strategic plan for tobacco and youth advocacy programming.
* Attends regular grantee/partnership, state-wide, and national meetings as needed.
* Oversees the team that conforms to service provider contracts.
* Participates in HPC management team meetings.
Supervision/Leadership
* Supervises Program Coordinator for SEPA Tobacco Control Project.
* Collaborates with the Director and Assistant Director to determine the strategic direction of SEPA Tobacco Control Project initiatives.
* Provides direction, guidance, and monitoring of regional service providers and their contract deliverables.
* Supports the tobacco team and service provider staff in defining priorities, deadlines, and resolving any program challenges.
* Assists with program hiring; conducts training of new program staff.
* Assists with writing of funding proposals, work statements, and program reports of activities and outcomes.
* Assists with publicizing the program and program outcomes, including abstracts, posters, and presentations.
* Reviews correspondence, newsletters, and lesson plans written by service providers.
* Communicates formally every week with the Assistant Director.
* Enforces agency policies and procedures.
* Other relevant duties as assigned.
Skills:
* Excellent written and oral communication skills.
* Strong group facilitation; youth-focused.
* Strong knowledge of best practices in tobacco prevention and control.
Experience:
* Two years of experience in the field of tobacco prevention and control is required.
Education Requirement:
* Bachelor's Degree required
Salary:
* Commensurate with education and experience
* Grade: 19
PHMC is an Equal Opportunity and E-Verify Employer.
$101k-136k yearly est. 31d ago
Project Manager - Research and Evaluation Group
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. We are an equal opportunity employer that holds diversity and inclusion as values central to our mission and essential for our success. The Research and Evaluation Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments.
JOB OVERVIEW:
The Research & Evaluation Group at Public Health Management Corporation (R&E Group) is seeking a full-time Project Manager to join its team. R&E Group conducts applied research and evaluation, including work on program efficacy, intervention effectiveness, and needs assessments. The right candidate will enjoy a fast-paced, collaborative, and dynamic work environment and be ready to contribute to multiple projects.
The Project Manager will report to a Senior Project Manager, Director, or Research Scientist, and should be prepared to work on multiple evaluation and research projects, overseeing day-to-day tasks relating to data collection, analysis, and dissemination. The position requires excellent organizational and communication skills as well as a high comfort level with writing about data. The Project Manager is responsible for leading projects; therefore, candidates should be comfortable with communicating with funders, preparing and monitoring budgets, contract development, providing staff support and supervision, and related project administration functions. In addition to primary responsibility for project management, Project Managers contribute to the growth of the department through the pursuit of new funding via contracts, grants, and partnerships.
R&E Group is committed to creating a pathway for employees to further their careers and encouraging growth within the department and beyond. Professional development opportunities are available for all R&E Group employees. These may include, but are not limited to: presentations at national and local conferences; continuing education opportunities through academic partnerships; participation in work-related seminars; and contributions to scholarly publications.
We are an equal opportunity employer that holds diversity and inclusion as values central to our mission and essential for our success. For us, this means promoting diversity of thought, experience, and culture, and creating an environment where all are respected, empowered, and safe to express their unique perspectives. We are committed to fostering and embracing our multilayered diversity; we strive to ensure that all R&E Group staff members are equally valued for their contributions to our team.
Please submit a 1-2 page resume and cover letter to apply. The required cover letter is not just a formality; it is an opportunity to both demonstrate strong writing and explain how your skills and experiences translate to the work of R&E Group and make you a good fit for this position. Applications without a cover letter will not be considered.
Responsibilities:
* Lead to day operations of research and evaluation projects. Activities may include coordinating with partner organizations, coordinating and participating in data collection, oversight of database creation and maintenance for research and evaluation projects, participating in developing data analysis plans, and interpretation of analyses.
* Train and supervise research coordinators, research assistants, interviewers, and interns to conduct their project responsibilities (data collection, data abstraction, qualitative or quantitative analysis, preparation of presentations, etc.).
* Provide support and mentorship to research assistants, interviewers, and interns to meet their professional development goals.
* Support grant development and lead grant applications. R&E Group is dependent upon funding via grants and contracts; Project Managers are expected to contribute to identifying new funding opportunities, lead the submission of at least two proposals per year, and provide grant submission support to senior staff.
* Produce and manage research-related documents and materials. These documents include but are not limited to letters, recruitment materials, questionnaires, protocol documents and consent forms, study procedure manuals, manuscripts, and presentations.
* Maintain compliance with project reporting and documentation to internal and external organizations. The Project Manager is responsible for identifying, tracking, and contributing to the fulfillment of reporting and documentation requirements related to each project. These include, but are not limited to, interim progress reports and final reports.
* Participate in continuous knowledge development. The Project Manager will be expected to participate in a minimum of two new training or professional development opportunities each year, focused on knowledge and skills development.
* Represent PHMC and R&E Group at national, state, and local meetings and conferences to communicate accomplishments and share information about our work, and to build new opportunities for partnership and funding support.
Skills:
* Excellent written and oral communication skills.
* Strong analytical, interpersonal, record-keeping, organizational, and time management skills.
* Knowledge of qualitative and quantitative research methods.
* Proficiency with data analysis required, including basic inferential statistics and advanced statistical modeling relevant to program evaluation.
* Technical proficiency in Microsoft Office software (Word, Excel, PowerPoint).
* Proficiency with SPSS, SAS, R, or Stata required; experience using one of these packages to manage a large dataset preferred.
* Familiarity with online survey platforms (e.g., Alchemer, REDCap, Qualtrics).
* Ability to conceptualize research problems, design and implement appropriate research methods, apply appropriate quantitative and qualitative techniques, and effectively communicate both orally and in writing with internal colleagues, constituents, funders, and clients.
* Data presentation expertise in preparation of state-of-the-art data presentation materials, including figures, tables, graphs, infographics, and communication tools for different target audiences.
* Ability to supervise and mentor junior staff, including research coordinators, research assistants, interviewers, and interns.
* Welcoming to all and ready to work with a dynamic and diverse team.
Experience:
* Must have at least three years of relevant professional experience with a master's degree or five years of relevant experience with a bachelor's degree.
* Data collection and analysis experience required.
* Experience working on grants and proposals required. Grant-writing experience should include experience developing logic models and evaluation plans.
* Project management experience is required, and may include managing distinct components of larger projects. Project management experience should include delegating tasks to others.
* Experience working with underserved/underrepresented populations preferred.
Education Requirement:
A bachelor's degree and five years of experience or a master's degree and three years of experience in Public Health, Psychology, Social Work, or a related field is required.
$59k-71k yearly est. 37d ago
Music Teacher
Public Health Management Corporation 4.3
Fort Washington, PA job
PHMC is proud to be a leader in public health. This position is responsible for the instruction of music education programs and curricula for exceptional students. The Music Teacher provides curriculum-based learning and performance experiences and will incorporate aspects of the Individual Child's Education Plan (IEP) and transition goals. The Music Teacher manages the paraeducators in the classroom. The Music Teacher reports to the principal.
Responsibilities:
* Assess and evaluate student abilities and needs.
* Provides general music instruction related to vocal, instrumental, music composition, and other areas of music education.
* Plans, develops, and implements individualized and group instruction and therapeutic behavior management relative to the needs of the individuals or group in the classroom.
* Assists in the data collection process and procedure for students; collaborates with school staff on data accuracy and problem-solving for improved student outcomes and progress monitoring.
* Complete appropriate written reports, plans, and records relative to the educational program (point sheets, behavior data plans, academic progress, and social goals progress) in a timely and professional manner.
* Plan and facilitate instruction with adaptations as designated in the student's IEP.
* Supervise and set clear expectations for paraeducator staff in their supportive role in the classroom, to ensure best practices for all students educationally and therapeutically.
* Effectively manage the classroom environment, including engaging students and incorporating proactive behavior management strategies.
* Maintain an organized classroom that fosters structure and support conducive to learning.
* Fully engage in staff development trainings to continue to develop and maintain skills regarding the dynamic needs of students.
* Adhere to the core competencies of teacher expectations: planning and preparation, instructional delivery, content knowledge and pedagogy, and professionalism.
* Communicate regularly with parents or guardians.
* Adhere to all PHMC and Fairwold Academy policies and procedures.
* Performs related duties as assigned.
* Skills:
* Must excel at a performance medium, including vocal, piano, instrumental, or choral music.
* Demonstrated ability to work with a variety of educational staff and parents to establish and maintain cooperative and effective working relationships.
* Excellent ability to work with students of all ages, levels, and from various cultural and ethnic backgrounds.
* Demonstrated knowledge of curriculum and instructional strategies for students experiencing behavior management challenges.
* Demonstrated knowledge of theory and principles of child growth and development with an emphasis on social-emotional development and low-incidence disabilities.
* Demonstrated knowledge of School Wide Positive Behavior Support systems, including PBIS data systems
* Demonstrated ability to effectively instruct, assess, and evaluate students with behavioral and social-emotional needs.
* Demonstrated skills with computers, data systems, and electronic reports
* Demonstrated ability to understand and adhere to policies and procedures
* Demonstrated analytical and problem-solving skills
* Excellent organizational and time management skills
* Excellent interpersonal skills
* Sufficient mobility and ability to participate in managing the safety of a child through physical or personal interventions.
PERFORMANCE REQUIREMENT:
* Adherence to all PA Chapter 14 Special Education regulations and timelines.
* Adherence to the Pennsylvania standards expectations for music education.
* Provide instruction in the following areas:
* General music
* High school instrumental performance area
* Choral ensemble
* Any combination of musical programming
* Provide performance opportunities at least twice per academic year, and other performances as needed.
* Provide data and progress for IEP meetings; participate with professionalism, accurate data and records, and respectful parent communications.
* Plan, develop, and implement a weekly lesson guide for assigned curricula, adhering to pacing timelines and scripted programs, providing adaptations and modifications as necessary to accommodate students' IEPs.
* Deliver consistent instruction that demonstrates 1) knowledge of content and pedagogy through a variety of active engagement and instructional strategies, 2) effective questioning and discussion techniques, 3) positive and constructive feedback, and 4) responsiveness to student learning and behavioral needs.
* Manage a safe and orderly classroom environment that demonstrates 1) purposeful and equitable learning, 2) structured routines and classroom expectations, 3) skillful organization of the physical space, and 4) positive, appropriate, and highly respectful interactions among students and staff.
* Manage student data, assess student learning, and monitor progress. Complete documentation, reports, summaries, and other evaluative measures of students' individual academic and social progress aligned to the instructional goals, showing evidence of adaptations as needed within dictated timelines.
* Manage paraeducator staff by setting clear expectations for their supportive role in the classroom, ensuring best practices for all students educationally and therapeutically.
* Adhere to all proactive behavioral incident management and reporting protocols, including SCM, PBIS, and trauma-informed practices as designated by PHMC and Fairwold policy.
* Ensure effective management and instructional delivery of the classroom continues with thorough substitute plans and routines, and communication with the instructional team.
* Ensure student point sheets include positive and accurate daily feedback for parent communication.
* Provides support to the school community at all times to maintain an orderly school environment; provides support to students in crisis or those students demonstrating non-compliant behavior.
* Engage in full, active, and frequent participation in professional development events and opportunities, with the consistent application of new learning in the classroom and sharing of learning with colleagues.
* Engage in full, active participation in professional school events that may extend beyond the school day, including, but not limited to, Back to School Night, Parent Conferences, Academic Honors, and PBIS Events.
* Full and active compliance with all PHMC and Fairwold Academy regarding job performance and conduct standards, and expectations.
* Other related duties and special projects as assigned.
Physical demands/work environment:
* Routine school environment. An employee may be involved in de-escalating student behaviors using mandatory approved techniques.
* Potential exposure to blood-borne pathogens; may transport students in agency in accordance with PA Department of Education and Department of Transportation requirements and school and PHMC procedures.
* Ability to climb stairs and walk on uneven terrain, play yards, and school grounds.
* Ability to move rapidly, forward, backward, and laterally.
* Physical capacity to lift, move, and position a student up to age 21 who may weigh 150 pounds or more with the assistance of other properly trained personnel.
* Ability to independently utilize routine office equipment.
* Ability to independently travel outside of school hours as determined by administration.
* The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
* Bachelor's degree
* Current and valid Music Certification I or Instructional II.
* One (1) year of experience working with the special needs population and children with developmental delays and Intellectual disabilities.
$45k-62k yearly est. 60d+ ago
Referral Coordinator
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.
Job Overview
The Referral Coordinator is responsible for scheduling specialist appointments and tracking and following up with health center patients. The Referral Coordinator will report to the Practice Manager.
Age/Patient Populations Served:
Age of Patient Population Served
Neonate (birth - 28 days)
Infant (29 days - less than 1 year)
Pediatric (1 - 12 yrs)
Adolescent (13 - 17 yrs)
Adult (18 - 64 yrs)
Geriatric (65 yrs & older)
Nonage Specific Task (N/A)
Population
Bariatric Patients: BMI greater than 40, or greater
than 35 with weight-related comorbidities
Patient with exceptional communication needs
Patient with developmental delays
Patient at the end of life
Patient under isolation precautions
All Populations
Essential duties and responsibilities
* Schedule referral appointments for all patients at the center.
* Verify insurance eligibility utilizing the various portals.
* Complete required referral forms.
* Provide directions to referral appointments, as needed.
* Call and send a reminder letter for future appointments.
* Contact patients to remind them of the appointment the business day before the appointment.
* Call the place of referral and determine if the appointment was kept on the day of the appointment, if that information is not in EMR. If the appointment was not kept, re-initiate the process.
* If the results are not in EMR, call the specialist or facility to receive a copy of the result or consultation letter to reconcile the order in EMR.
* Enter completed referral data into the EMR, including the appointment time, data, and location.
* Scan specialist reports into EMR.
* Track and reconcile all referrals. Required to support other sites as staffing or workflow dictates.
* Perform other duties as assigned, which may include scanning.
*
Skills:
* Knowledgeable about specialist referrals.
* Data entry experience, particularly with a practice management system.
* Knowledge of medical terminology.
* Must have a pleasant manner.
Front Desk Coverage as Needed:
* Verify appointment and demographics.
* Verify insurance by utilizing the appropriate insurance portal.
* Collect and scan insurance cards and ID into the EMR.
* Check in patients via EMR.
* Upon checking out, print the After Visit Summary (AVS) to give to patients.
* Schedule follow-up appointments.
* Provide transportation support, including SEPTA pass and or parking validation if applicable.
* Assist with appointment confirmation calls for the provider schedules.
Experience:
* One year of experience working either as a Medical Receptionist or a Referral Coordinator in a primary care setting is required.
Education:
* High School Diploma required.
PHMC is an Equal Opportunity and E-Verify Employer.
$34k-41k yearly est. 12d ago
LifeSet Specialist
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first COVID-19 vaccination dose by the first day of employment. We will offer the COVID-19 vaccination at no cost, via our Health Centers. SUBSIDIARY: Turning Points for Children
PROGRAM: LifeSet
JOB OVERVIEW:
The LifeSet Specialist is responsible for providing services to address the needs of young people 17-21 who have transitioned out of care and need individualized skill development and support to transition successfully into adulthood, specifically obtaining and maintaining safe and suitable housing, continuing their education, learning independent living skills, obtaining and maintaining employment, building a support system, and remaining free from legal involvement.
RESPONSIBILITIES:
The LifeSet Specialist provides individual services to 8-10 young adults in the home and community setting to assist the young adult with transition to adulthood, meeting a minimum of one time per week face to face with the young person and providing additional support via phone, text, or in person as needed. When indicated, a LifeSet Specialist may see a young person daily to ensure safety and stability.
Additionally, the LifeSet Specialist is directly responsible for all interventions associated with a specific young adult and their family. This includes case management and collaboration with external key stakeholders and referral sources, such as probation, child welfare workers, therapists, etc. The Specialist conducts ongoing assessment of the young person's needs from a strength-focused, solution-based perspective and develops service plans on a monthly basis.
The Specialist also documents all service contacts with the young adult within the timelines required by the organization. The Specialist is expected to attend all meetings related to the young adult and/or family with the purpose of gathering information specific to intervention development and advocating in the best interest of the young adult's long-term stability. The Specialist is on call 24/7 (rotating on-call at night and on weekends) and expected to respond in person at any time when it is determined to be necessary by the Team Supervisor, Clinical Consultant, and Program Director.
In addition, the specialist is expected to attend and actively participate in individual and team supervision sessions and trainings and to follow up and/or implement feedback and recommendations received from the Team Supervisor, Program Director, and Clinical Consultant. The Specialist is expected to adhere to all ethical and legal guidelines, including confidentiality and mandated reporting.
SKILLS:
Candidates should possess strong organizational skills and attention to detail, the ability to maintain a flexible schedule, the ability to manage multiple priorities simultaneously, and excellent written and verbal skills.
QUALIFICATIONS:
Master's degree in field of social work, psychology, or related field preferred. Bachelor's degree in social services with one year related experience in counseling and or case management is required.
SALARY GRADE: 16
PHMC is an Equal Opportunity and E-Verify Employer.
$28k-38k yearly est. 60d+ ago
Operations Director
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. The Operations Director serves as an organizational leader, ensuring and improving organizational performance, productivity, and efficiency through developing and implementing effective process management and operational strategies.
Job Overview:
Position Type: Exempt Annual Salary
Salary Grade: 22
Accountability: Reports to Senior Director, Operations and Quality
Location: Base office 1500 Market St; Local and regional travel required
Job Summary
The Operations Director serves as an organizational leader, ensuring and improving organizational performance, productivity, and efficiency through developing and implementing effective process management and operational strategies. This individual is responsible for leading, managing, and coordinating the day-to-day operations of Health Promotion Services (HPS) and Health Promotion Council (HPC).
The Operations Director is responsible for: 1) Management, oversight, development, implementation, and training for operational processes that ensure organizational efficiency. 2) Management and supervision of up to five operations department staff members responsible for HPS communication, promotion, and outreach strategies; coordination of employee recruitment, hiring, and credentialing; facilitation of grant submissions; asset and inventory management; invoice tracking and contract administration; and other key administrative/operational functions. 3) Oversight and management of HPS/HPC's project management process implementation across the division, including management of databases and systems to monitor and report on operational processes. 4) Primary liaison to the Public Health Management Corporation's Finance, Human Resources, Communications, Facilities, and Information Technology Departments for day-to-day operations issues on behalf of HPS.
The Operations Director is a member of the HPS leadership team. This role requires strong interpersonal, administrative, written, and oral communication, and fiscal management skills. This position requires extensive interpersonal contact with staff across the division, enterprise, and external partners. The Director must have an understanding of core operational functions, strategy, support, and project management and oversight skills. The Director must also demonstrate the ability to handle and prioritize multiple concurrent project timelines, while clearly delegating responsibilities to ensure projects are met on or ahead of schedule.
The Operations Director reports to the HPS Senior Director of Quality and Operations. This position works closely with organizational leadership and the operational support staff to ensure efficient communication, planning, and execution across the organization. As with all positions, the Operations Director role is contingent upon available funding.
Experiences, Skills and Requirements
* Minimum 5 years of staff supervisory experience, which includes project management and the ability to manage multiple projects in a team environment.
* Expertise with database management, analytics, and reporting. Experience with Notion is a plus.
* Must be proficient in Microsoft Office, including Word, Excel, PowerPoint, and Publisher. Must be proficient in project management software and have an ability/desire to learn new software, as needed.
* Excellent critical thinking, problem-solving, conflict resolution, time management, and professional communication (written and oral) skills.
* Substantial knowledge in program and service marketing and promotion.
* Skilled in business plan writing and development.
* Strong interpersonal skills and ability to integrate diverse viewpoints and approaches to reach consensus, while maintaining positive working relationships with individuals from various backgrounds and disciplines.
Preferred
* Budget preparation experience and fiscal management acumen.
* Experience with strategic planning and implementation processes.
* Familiar with Centers for Medicare and Medicaid Services certification, accreditation, and billing.
* Knowledgeable and experienced in qualitative and quantitative evaluation methodologies, data collection, analysis, and reporting.
* Knowledge of public health principles and practices.
* Experience in grant writing and proposal submission.
* Knowledge of Pennsylvania's Medicaid billing and claims submission and managed care organization credentialing requirements.
* An understanding of staff credentialing for employment.
Educational Requirements:
Bachelor's degree or equivalent work experience in business, science and/or community health, education, management, health communication and/or management or a related field of study; master's degree preferred.
PHMC is an Equal Opportunity and E-Verify Employer.
$78k-103k yearly est. 12d ago
Keystone STARS Quality Coach - ELRC 18
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. The STARS Quality Coach is a core component of the Keystone STARS program. Using the Keystone STARS Performance Standards, the Quality Coach is responsible for guiding and directing early education and school-age practitioners toward achieving quality by engaging them in a Continuous Quality Improvement process.
JOB DESCRIPTION:
The STARS Quality Coach is a core component of the Keystone STARS program. Through the use of STARS Performance Standards, the Quality Coach is responsible for guiding and directing early education and school-age practitioners towards achievement by engaging them in a Continuous Quality Improvement process. This position is responsible for promotion of participation in Keystone STARS, with specialization in upward movement in the system. With this specialization, the Quality Coach provides targeted professional development opportunities to support STAR-level movement goals as well as regulatory referral responses. The Quality Coach acts as a resource, providing practitioners with information and support, assisting them to develop and implementing appropriate plans to achieve the goals of providers in Keystone STARS. The Quality Coach works in conjunction with the Grants Specialist and grant processing partners to enable providers to access Keystone STARS grants and awards. The primary task of the Keystone Stars Quality Coach is to receive and review sources of evidence; interpret the Keystone STARS Performance Standards; guide programs through the process of understanding the intention behind the Standards; act as an expert on available resources; and make recommendations to the early education and school-age practitioners enabling them to move through the STARS process, submit grants in a timely fashion as required, adhere to STAR designation and renewal protocol, and annually project professional development/career pathway plans. This position reports to the Senior Quality Coach and operates out of the Early Learning Resource Center office with a hybrid schedule of regular field time.
RESPONSIBILITIES:
* Develop and maintain working relationships with a caseload of early care and education and school-age practitioners.
* Deliver coaching and presentations to practitioners, encouraging the engagement of the continuous quality improvement process and the intent and requirements of Keystone Stars.
* Provide assistance to facilities interested in requesting grants or awards.
* Provide Assistance to practitioners in setting individualized program goals and annual professional development plans in relation to Keystone STARS standards.
* Provide targeted Professional Development opportunities tied to STAR level movement goals within the ELRC 18 region.
* Provide prescribed Professional Development and/or Technical Assistance in response to Regulatory Referrals from Certification partners for providers in the ELRC 18 region.
* Act as a resource informing practitioners of professional development events, career pathways, educational opportunities, additional grants, or consultants.
* Complete annual plans and projections with assigned child care and school-age practitioners to enable them to complete the work toward achievement of a Keystone STAR level.
* Work with the supportive/collaborative systems to assure the practitioner is able to access additional services as are needed (e.g. IU, ELRC 18 staff, Infant and Early Childhood Mental Health Consultant, etc.).
* Using the available software, the specialist is responsible for recording the progress of all applications assigned to that desk (e.g., QRIS, PELICAN, PD Registry, internal tracking systems, etc.).
* Responsible for ongoing reporting of the process of the program for practitioners in their caseload.
* Assist as necessary to facilitate STAR level designations, grant generation, closures, and audits.
* Attend and participate in meetings with partners such as Certification, PQA, and OCDEL; maintain ongoing communication with said partners.
* Coordinate with Designator or STARS Manager to schedule designation visits.
* Maintains awareness of ongoing changes/improvements to the early care and school-age system.
* Participates in ongoing professional development and educational opportunities to augment skills.
* Coordinate, attend, and conduct meetings establishing a community of learners.
* Develop reports as necessary.
* Additional duties as assigned.
SKILLS:
* Working knowledge of Keystone STARS Performance Standards and requirements.
* Strong working knowledge of trends and best practices in Early Childhood Education.
* Knowledge of community organizations, social and human services agencies, child care services and systems, Early Intervention, schools, etc., and collaborative interagency relationships.
* Ability to effectively articulate the mission and vision of the Keystone STARS Program, PHMC, and the ELRC.
* Ability to provide guidance, direction, and support to early care and school-age practitioners to facilitate Keystone STARS involvement and compliance with standards.
* Ability to build positive reciprocal relationships with early care and school-age practitioners.
* Ability to provide case management with timely and accurate reports and recommendations.
* Ability to work effectively in a team.
* Ability to juggle multiple tasks and competing priorities.
* Ability to maintain complete, accurate, and accessible files and records.
* Ability to communicate effectively and work productively with colleagues, government agencies, program participants, parents, and other human services organizations, etc., in a positive, pleasant, professional, and productive manner in writing, by telephone, and in personal contacts.
* Working knowledge of personal computers and networked systems and their use and applications for database management, tracking and reporting, etc., in a human services or similar environment.
EXPERIENCE:
* Three years' work experience, preferably in early care and education and/or school-age programs or human services, which involved some collaborative inter-agency work required
* Experience in outreach, needs assessment, planning, marketing, or public speaking is helpful.
EDUCATION REQUIREMENT:
Bachelor's degree in Early Childhood Education or a Bachelor's Degree in a related field required
PHMC is an Equal Opportunity and E-Verify Employer.
$33k-45k yearly est. 45d ago
Student Intern - PA Nutrition Education Network
Public Health Management Corporation 4.3
Philadelphia, PA job
DEPARTMENT: Strategy Development PROGRAM: Pennsylvania Nutrition Education Network (PA NEN) ROLE TYPE: Paid student internship INTERNSHIP SCHEDULE: Approximately 20 hours per week. Internship is expected to run from late January through June, with potential to extend internship depending on program needs.
JOB OVERVIEW:
The Student Intern will support the Pennsylvania Nutrition Education Network's (PA NEN) efforts to increase access to healthier environments for SNAP-Ed eligible individuals and under-resourced communities. The Intern is responsible for working with the PA NEN team to determine 1-3 projects that align with the intern's interests and PA NEN's needs. Projects include but are not limited to: researching and recruiting speakers for webinars and training events; developing materials for social marketing; monitoring advocacy and policy efforts; and assisting with data entry towards tracking deliverables and monitoring performance measures. This position reports to the PA NEN Project Coordinator. This is a part-time position located in Philadelphia at PHMC's Center City office.
RESPONSIBILITIES:
* Contribute to novel approaches to improve program delivery, content, and/or evaluation to better serve SNAP-Ed eligible individuals and under-resourced communities.
* Research innovative and evidence-based work in social marketing, nutrition education, and nutrition professionals' education and training, and share information and resources with staff as appropriate.
* Participate in conversations with innovative ideas and concepts that align with PA NEN's strategic plan in regularly scheduled team meetings.
* Work with PA NEN's team to support PA NEN's statewide social marketing campaign for SNAP-Ed eligible populations.
* Collect account statistics highlighting social media growth and social marketing advertisements to provide strategic recommendations to improve impact.
* Provide project-defined internal and external communications work, such as social media posts and newsletters.
* Work with PA NEN's team to support education and training for SNAP-Ed partners and nutrition professionals by researching topics related to the online learning management system (LMS).
* Present the project to the PA NEN network via webinar or annual conference.
SKILLS:
* Excellent written and verbal communication skills
* Ability to work collaboratively as well as independently
* Ability to apply a diversity, equity, and inclusion (DEI) lens to public health topics and programs
* Interest in nutrition, public health, social marketing, program development, and professional development
* Familiarity with social media, social marketing, and public health research
* Flexibility, creativity, thinking outside the box, and enthusiasm for bringing people together
EDUCATION REQUIREMENT:
Must be currently enrolled in an accredited college or university in a program related to public health, nutrition and dietetics, marketing, or another relevant subject area
COMPENSATION: $17.31/hour
If you have any questions, please reach out to pa_************ with the subject line "PA NEN Internship Application."
PHMC is an Equal Opportunity and E-Verify Employer.
$17.3 hourly Easy Apply 22d ago
NWC Navigator Supervisor
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
Forensic Behavioral Health Navigators help individuals with mental illness and co-occurring substance use disorders “navigate" the criminal justice and behavioral health systems - including the maze of treatment programs, courts, law enforcement, probation and parole, and community support services so that they can live successful lives in the community. Navigators reduce barriers that keep individuals with behavioral health challenges from getting timely treatment by identifying behavioral health needs and connecting individuals to appropriate resources and away from jail. The linkage is intended to divert individuals from further penetration in the criminal justice system, provide alternatives to arrest and incarceration, and support reentry from jail.
The Neighborhood Wellness Court (NWC) Navigator Supervisor will serve the Behavioral Health and Justice Division (BHJD) of the Philadelphia Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) and the Office of Public Safety (OPS) at the intersection of behavioral health and criminal justice in the NWC. The NWC Navigator Supervisor will work closely with a multi-disciplinary team to assess, refer, and monitor individuals with behavioral health and substance use needs while navigating the NWC. Additionally, the NWC Navigator Supervisor will oversee, mentor, and develop NWC Navigators to deliver appropriate and effective services for individuals participating in the NWC.
Duties and Responsibilities:
Work to strengthen collaboration between BHJD/DBHIDS and other City agencies, including the Philadelphia Municipal Court and Court of Common Pleas, Philadelphia Police Department, Philadelphia District Attorney's Office, Defender Association of Philadelphia, City of Philadelphia's Managing Director's Office of Criminal Justice, Office of Public Safety, and the Philadelphia Department of Prisons.
Attend the Neighborhood Wellness Court, participate in multi disciplinary team meetings, debriefing, and planning sessions.
Oversee NWC Navigators by providing consistent and effective supervision.
Review and enhance NWC Navigator performance, build applicable skills, and mentor professional development.
Report outcomes; successes and struggles to the Forensic Program Manager (BHJD) and Engagement Team Manager (OPS).
Provide high level of timely and effective communication with internal and external partners to ensure program goals and objectives are met.
Conduct screenings and assessments and provide treatment plans based on individual needs for program participants.
Complete behavioral health treatment/service history research for participants, where appropriate.
Facilitate linkages to appropriate treatment providers and other social services based on the needs of the participant.
Network with area community providers and provide resource coordination.
Activate maximum benefits (e.g., Medicaid, SSI) for individuals so they can access needed services and supports.
Interface with criminal justice representatives as needed to support the goals of each BHJD/DBHIDS program.
Record and maintain clinical and program data.
Attend and participate in staff meetings and supervision with both BHJD and the NWC team.
Perform other duties as assigned. Participate in Court Dates as needed.
Meet with individuals in the community to monitor progress and ensure continuity of care between court dates.
Skills Required:
Strong clinical and case management skills.
Demonstrated leadership and employee development.
Demonstrated professionalism and poise.
Demonstrated understanding of and ability to navigate the behavioral health and criminal justice systems in Philadelphia.
Knowledge of mental health disorders, substance use disorders, and co occurring challenges.
Knowledge of how behavioral health issues intersect with the criminal justice system in the City of Philadelphia.
Cross-cultural skills and experience with culturally diverse populations. Recovery experience preferred.
Knowledge of benefits, how to activate benefits, and how to leverage benefits to access treatment and resources.
Demonstrated excellence in written and oral communication skills. Knowledge of multiple languages a plus.
Demonstrated ability to establish and maintain effective working relationships.
Ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies representing varying perspectives and interests.
Education and Experience:
Bachelor's degree in social work, psychology, or a related field with at least 5 years of experience working with individuals with substance use, mental health and co-occurring challenges preferred. Candidates must have a working knowledge of the Philadelphia Behavioral Health System and the Philadelphia Criminal Justice system. Background in case management and care coordination preferred.
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Able to travel locally via public transportation and on foot to various criminal justice and behavioral health partner locations. Valid driver's license and use of personal licensed and insured vehicle during work hours as needed. Ability to pass criminal background check and background check required by the Philadelphia Department of Prisons. Ability to effectively utilize computers, databases, and related common office software packages such as Microsoft Word, Excel, and Access.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
$34k-41k yearly est. Auto-Apply 60d+ ago
Network of Neighbors Response Planner
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Philadelphia Department of Behavioral Health and Intellectual dis Ability Services' Trauma Response and Emergency Preparedness (TREP) unit works to plan and prepare for emergencies; responds to traumatic and overwhelming stressful circumstances, educates the public and staff regarding emergency preparedness and trauma- informed approaches, coordinates behavioral health emergency responses and long-term recovery efforts, and develops tools and identifies resources to support the overall preparedness, and resiliency to various communities in the City of Philadelphia.
Candidates for this position should possess a strong desire to work in a team-oriented, fast- paced, professional public health environment. The successful candidate for this Response Planner position will be primarily responsible for assisting with growing and shaping the DBHIDS trauma response program, the Network of Neighbors. This position requires flexibility with scheduling and the ability to work beyond the standard workday including weekends.
Network of Neighbors is a network of trained individuals who are called on to support communities throughout the City of Philadelphia after violent, and often traumatic incidents, and to support communities experiencing ongoing overwhelming stressful situations/circumstances. Network of Neighbors provides a safe space and facilitates structured conversations for the impacted community to discuss their reactions to the traumatic incident or ongoing stressful circumstances utilizing evidence-informed and trauma-informed approaches. The Response Planner position is also expected to support the Trauma Response and Emergency Preparedness unit with facilitating responses to disasters or other emergency incidents that may arise.
This is a grant-funded position. Additional funding will be sought to extend the position, but funding cannot be guaranteed.
Duties and Responsibilities:
Participating in evidence-informed PTSM/PFA Trainings to facilitate responses to traumatic incidents and highly overwhelming and ongoing stressful situations in communities
Gaining subject matter expertise in the area of disaster response, trauma, and recovery
Developing partnerships with stakeholders from local. state and federal government as well as community-based organizations. non-profit organizations and private entities
Facilitating communication and coordination between agencies involved in an emergency response under the direction of the Director of Trauma Response and Emergency Preparedness
Support Network staff with processing requests for assistance including the following: conducting triage & assessments with impacted community, providing technical assistance, coordinating responses, and supporting Community Trauma Responders before, during, and after each response.
Learn and utilize Network of Neighbors data reporting (VEOCI) and assist with the collection and tracking of data.
Travel extensively throughout Philadelphia County for meetings, responses, and training to include i.e., lifting (approximately five (5)-20 lbs.) and transporting training materials
Collect data and outcomes for external funding and internal development.
Assists with organizing training and conducting presentations related to the TREP and Network of Neighbors
Assists with developing the Network's presence in the community via advertising, email listserv of community contacts, social media, attending community meetings, etc., and networking
Cross system collaboration to ensure trauma-informed approaches and practices are implemented in identified and targeted areas
Performing other tasks, as assigned
Skills Required:
Strong interpersonal skills and emotional intelligence
Ability to listen and work with diverse communities
Ability to work independently on projects and demonstrate initiative
Effective oral and written communication skills
Ability to meet deadlines and take direction from team members
Ability to perform other tasks assigned to support the functioning of the team
Strong organizational skills
Ability to maintain effective working relationships and develop partnerships
Ability to coordinate diverse groups toward a common goal
Flexibility to handle various tasks and support team members as needed
Ability to remain calm and present during stressful and traumatic situations
Strong self-awareness about personal stressors and limitations
Ability to contribute and coordinate work within a small team
Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access)
Education and Experience:
Bachelor's Degree with at least six (6) years of experience. Master's Degree from an accredited school in public health, social work, or a related field preferred
Experience working within public health, social work, or human services organizations is preferred
Familiarity with Philadelphia geographic area and working with communities is preferred
Physical Demands:
Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day
Must be able to lift and carry 25 lbs.
Requires continuous, normal hearing and vision to exchange information
Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed
Dexterity of hands and fingers to operate office equipment
Ability to travel on public transportation as needed
Must be able to adapt to continuous changes/demands of the job
Essential Functions:
Must be able to work flexible hours, including evenings and weekends, as needed
Must have a valid driver's license, auto insurance and vehicle
Ability to utilize computers and office equipment to complete daily work responsibilities.
Sitting or standing for a minimum of two (2) hours
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
$50k-73k yearly est. 16d ago
Certified Medical Assistant
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. SERVICE AREA: Health Services CLINIC: PHMC Health Connection ROLE TYPE: Full-Time MISSION STATEMENT: Our mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence within a healthy fiscal environment.
JOB OVERVIEW:
The Medical Assistant performs a wide variety of duties and responsibilities, emphasizing quality of care and customer service. The MA collaborates with all clinical services staff to support direct patient care, demonstrating flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, exercising discretion, diplomacy, and tact in patient/staff interactions. The MA communicates immediate concerns regarding patient interaction to the Lead MA. The MA reports to the Practice Manager.
ESSENTIAL RESPONSIBILITIES:
* Triage patients, including blood pressure, weight, height, pulse, and temperature.
* Administer injections, immunizations, and venipuncture according to orders in the EHR for adults and children.
* Collection of lab specimens.
* EKG if needed.
* Responsible for reporting to other sites as needed.
* Responsible for all front desk functions in a primary care setting.
* Schedule appointments.
* Schedule specialty and ancillary appointments.
* Answer phones.
* Responsible for patient registration data entry.
* Verify insurance.
* Daily batching of encounter forms.
* Follow up for reports from specialists.
* Assist providers and clinical staff as needed.
* Assist patients as needed.
* Review patients' charts and encounter forms for completion.
* Scan reports to the EHR and distribute.
* Ensure that prescription refill and voicemails are retrieved daily.
* Extensive medical terminology.
* Report Incidents as they occur.
* Complete assigned training as required.
* Utilize CPR skills if necessary.
* Translate using Spanish (if bilingual).
* Other duties as assigned.
PHMC COMPLIANCE RESPONSIBILITIES:
* Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblower, and Conflict of Interest policies.
* Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
* Complies with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
* Complies with Department of Public Health (DPH), Joint Commission, and other accreditation and regulatory agencies' standards.
* Adheres to all PHMC policies and procedures.
* Knowledge and adherence to Infection Control and Environment of Care guidelines and procedures as described in the annual education module.
* Maintains MDS sheets according to federal and state regulatory agencies.
* Keeps all required certifications current.
* Completes all continuing education requirements according to PHMC University.
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education & Certifications
* High school diploma or GED required.
* A diploma from an accredited Medical Assistant program is required.
* Medical Assistant certification required.
* CPR certification required.
Experience
* 1-2 years of experience in a clinical laboratory/medical office environment required.
Skills
* Phlebotomy and lab skills.
* Knowledge of billing procedures and insurance verification.
* Data entry.
* Familiar with Managed Care Plans and referral process.
* Knowledge of ICD 9/10 codes.
* Extensive medical terminology.
* Extensive organizational skills.
* Must have a pleasant manner.
* Ability to assist clinical staff when required.
* Ability to manage and complete work assigned.
* Must be flexible.
PHMC is an Equal Opportunity and E-Verify Employer.
$29k-36k yearly est. 43d ago
Program Aide (Part-Time)
Public Health Management Corporation 4.3
Philadelphia, PA job
PHMC is proud to be a leader in public health. The program aide is responsible for supporting ongoing daily activities and providing direct therapy to children enrolled in the Center's daily C.O.R.E. Program. SUBSIDIARY: The Center for Autism (CFA) PROGRAM: CORE (Creating Opportunities for Relating and Engaging)
LOCATION: CFA's Northeast Philadelphia site - 2801 Grant Avenue, Philadelphia, PA 19114
ROLE TYPE & SCHEDULE:
* Part-time
* Approx. 20-25 hours per week
* Weekday daytime hours
RESPONSIBILITIES:
* Supervise clients to ensure safety.
* Interact with clients in a nurturing and respectful way.
* Implement the Center for Autism's clinical philosophy by emphasizing the importance of individualized assessment and treatment planning.
* Understand and interpret a client's communicative intent and respond to it by intervening based on the child's communication.
* Initiate and maintain a shared experience with a client.
* Maintain effectiveness in response to various situational demands.
* Provide breaks for therapists.
* Set up and clean up program materials, including cooking, sensory, and art materials.
* Organize, maintain, and keep the kitchen, laundry, and classroom area orderly.
* Prepare sensory and visual support activities in collaboration with the visual support staff.
* Conduct weekly shopping to purchase groceries and other essentials needed for the program (when scheduled).
* Maintain supplies for first aid kits.
* Request necessary supplies.
* Drive the van as needed to support the program.
* Support staff in program rooms when needed.
* Perform other duties as assigned by supervisors or the Executive Director.
CORE VALUES:
Individuality
* Values each person as an individual and respects their unique abilities and needs
* Demonstrates an awareness of one's own culture and how it impacts his/her perspective and interactions with others
* Demonstrates respect for, understanding of, and knowledge of the differences among people as it relates to values, lifestyles, norms, beliefs, and opportunities
Dignity
* Treats every person with autism spectrum disorder with respect and as a valued member of our community
* Uses effective listening skills, pays attention, and gives thoughtful consideration
* Demonstrates sensitivity to the feelings, thoughts, and experiences of others
Professionalism
* Takes ownership of the role and demonstrates understanding of the role, the boundaries of the role, and how the role fits into the organization
* Can be relied on to perform job duties consistently, efficiently, and independently
* Takes responsibility for their own professional development and actively participates with their supervisor in the performance management process
PHYSICAL REQUIREMENTS:
* Ability to lift children, play on the floor, and run with/after children
* Ability to comfortably perform a series of flexibility exercises
* Ability to move (repeatedly) from a standing to a kneeling position and back
* Ability to bear weight on each knee
* Ability to lift/carry approximately one-third of own body weight
QUALIFICATIONS:
* High school diploma or GED required
* 1+ years of relevant work experience required
PAY GRADE: 13
PHMC is an Equal Opportunity and E-Verify Employer.
$25k-33k yearly est. 60d+ ago
Staff Psychologist & Forensic Supp Team Supv
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
The Staff Psychologist and Forensic Support Team Supervisor conducts clinical work in support of BHJD initiatives as well as assists the Associate Director of Clinical Assessment Initiatives in managing and supervising the Forensic Support Team.
Duties and Responsibilities:
Specific duties include:
Perform Level of Care and other discharge-related assessments for Individuals court-ordered ordered to competency evaluation and restoration services. This includes referrals from the First Judicial District Court Clinic, individuals detained at Philadelphia Department of Prisons, and individuals adjudicated unrestorable at Norristown State Hospital or Wernersville State Hospital.
Serve as chief BHJD liaison to Norristown State Hospital staff, including multidisciplinary treatment teams.
Assist the Associate Director of Clinical Assessment Initiatives in managing and rising the Forensic Support Team.
Provide supervision to select Master's-level Clinical Assessors.
As needed, provide testimony in court for Individuals BHJD completes assessments for other otherwise supports.
Work with the Associate Director of Clinical Assessment Initiatives to develop procedures to divert individuals detained at PDP from the NSH Waitlist
Assist the Associate Director of Clinical Assessment Initiatives in planning for BHJD's role In the evolution of the First Judicial District Court Clinic.
Assist the Associate Director of Clinical Assessment Initiatives with planning and development of a potential community-based competency restoration program.
Collaborate with community partners to help Philadelphians access Forensic Levels of Care throughout the City.
Oversee complex clinical referrals that BHJD assists with, Including assessment of individuals with potential neurocognitive or neurodevelopmental conditions, assessment of Individuals with personality disorders, assessment of individuals with severe and recalcitrant Serious Mental Illnesses, and assessment of malingering.
Assist the Justice System Liaison and Director of Training with the administration of BHJD Postdoctoral Residency, including providing recruitment, didactic, and supervision support as needed.
As needed, collaborate with the Justice System Liaison and Director of Training to serve as a behavioral health trainer and consultant to Philadelphia's Mental Health Courts, other specialty courts, and other justice partners.
As needed, collaborate with the BHJD Executive Director Team to develop policies and procedures for best serving the needs of justice-Involved Philadelphians with behavioral health challenges.
Represent BHJD, DBHIDS, and Philadelphia county on committees, at conferences, and at meetings as needed.
Interface with a wide range of Internal and external multidisciplinary partners, including, but not limited to Judges, attorneys, police officers, corrections officers, jail staff, provider agencies, psychiatrists, nurses, social workers; to facilitate systems Improvement
Attendance at conferences to represent and support DBHIDS as assigned.
Other duties as assigned.
Skills Required:
Demonstrated skills in communication, problem solving, decision making, and leadership. Ability to skillfully communicate verbally and in writing with a variety of multidisciplinary partners, Including judges, attorneys, police officers, corrections officers, jail staff, provider agencies, psychiatrists, nurses, social workers. Ability to manage many projects simultaneously. Supervision and leadership skills required. Knowledge of Philadelphia behavioral health and criminal Justice systems strongly preferred.
Education and Experience:
Doctoral degree in Psychology or a related field from an accredited program preferred. Clinical license required. Clinical supervision experience required. Preference for Individuals who have worked in public forensic mental health systems.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It Is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as wen as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. win examine reasonable accommodations on a case by case basis in accordance with the law.
$55k-65k yearly est. Auto-Apply 60d+ ago
Mobile Behavioral Health Crisis Specialist
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Philadelphia Fire Departments (PFD) division of Mobile Integrated Health (MIH), in collaboration with the Department of Behavioral Health and Intellectual DisAbility Services (DBHIDS) and the Criminal Justice Division of the Managing Directors Office (MDO), has developed a behavioral health Alternative Response Unit (ARU-3) for community risk reduction in Philadelphia.
City services are shifting away from its current all-police response to involuntary commitments (302s). The shift would have members of ARU-3 engaging those who are high utilizers of EMS 911 calls, CRC transports, primary care clinics, and special population 302s.
PFD MIH and DBHIDS will provide alternative responses and management of behavioral health calls and special population 302s. The Division of PFD MIH, DBHIDS, and the MDO are natural partners in an innovative model to improve behavioral healthcare outcomes, decrease trauma in the community, and provide services in a strength-based, recovery-oriented, trauma-informed, and culturally sensitive approach.
The ARU-3 unit will consist of one MIH Fire Paramedic Captain, one MIH Fire Paramedic Lieutenant, two MIH Fire Service Paramedics, four MIH Fire Service EMTs, one COC Director, one COC Assistant Director, one Clinical Coordinator, four Mobile Behavioral Health Crisis Specialists, and one Epidemiologist/Data.
The Mobile Behavior Health Crisis Specialist (MBHCS) works with individuals, and their community supports to assess and de-escalate a crisis, suggest a level of care necessary to meet the individual's needs, offer alternatives to involuntary hospitalization through treatment planning, and coordinate community care with the other members of ARU 3.
The cross trained MBHCS provides liaison to community agencies to facilitate communication and service provision for clients requiring multiple services who are clinically complex and high risk. The MBHCS may also need to provide emergency crisis intervention services to individuals who are high risk, e.g., suicidal, homicidal, psychotic, with the goal of stabilization and finding creative and safe community treatment alternatives. This includes rendering the above services to all presenting patients including the perinatal population, those requiring family oriented services , and individuals engaged in substance use including facility in responding to individuals who have overdosed. The MBHCS will consult with the other members of the ARU-3 regarding the need for referrals to psychiatrist, a primary care physician, hospital emergency department, crisis response center, or placing individuals in substance use treatment per determinant of the ASAM Level of Care. The primary goal of this team is engagement and improving individuals' quality of life through linkage to treatment, rehabilitation, and support services that promote wellness, recovery, integration, and community safety.
Duties and Responsibilities:
Engage with community members who are in jeopardy of presenting for psychiatric admission, decompensation, and/or substance use relapse.
Collaborate with partners/providers, including but not limited to Police and/or CIRT, in addition to all other mobile crisis units across the city to improve behavioral health outcomes for individuals in the community.
Focus on low acuity 911 calls and 302 means of transport for special populations (children, pregnant, geriatric, etc.)
Provide behavioral health assessment only for de-escalation (if needed) during encounters.
Discuss with other ARU 3 members possible interventions for individuals and families.
Provide connection to behavioral health resources
Provide follow-up on recommended services
Coordinate linkage to behavioral health, medical and social services
Work in the community in collaboration with PFD-Emergency Medical Services when dispatched; this includes riding along with PFD personnel in PFD vehicles.
Complete documentation for follow-up and data collection
Assist individuals and or family members to “navigate” the multiple systems involved in addressing their behavioral health needs
Ability to work a flexible schedule (likely non-traditional morning/evening hours and potential evenings) weekends required
Work along with multi-agency partners with a willingness to report to a unified command structure
Maintain current information on available resources and appropriate Evidence-Based Practices (EBP)
Collaborate with hospitals (ER/CRCs) to ensure continuity of care (warm handoff)
Provide outreach, engagement, and assessment to individuals identified by ARU 3 in need of services.
Remain physically mobile to provide aggressive outreach in the community to engage individuals and their families.
Help stabilize and resolve crises while functioning under pressure in challenging situations.
A willingness to accept training and additional certifications provided as necessary.
Skills Required:
Demonstrate the ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies
Demonstrate qualities of integrity, stability, creativity, and negotiation skills
Knowledge of community-based resources in Philadelphia
Familiarity with the DSM V and ASAM criteria
Knowledge of basic medical and psychiatric terminology
Knowledge of the process for filing a 302 and the documentation required
Bilingual is strongly recommended but not required
Education and Experience:
Bachelor's Degree required in social work, psychology, or a related field. This position must have five years of experience with a strong emphasis on behavioral health/crisis. Knowledge of substance use, crisis response, and field experience is a plus.
Physical Demands:
Must be able to function in uncommon situations.
Must be able to work in the fast-paced environment of an emergency (911) response system.
Understands stress response and the methods to ensure personal well-being.
Understands the concepts of basic body-substance isolation as well as general universal precautions.
Ability to physically perform the duties and to work in the environmental conditions required. The environment will include working indoors and outdoors in varying weather conditions.
This position will require the individual to have the ability to bend, stoop, and stand for long periods.
Ability to sit for at least one (1) hour at a time and to use a computer and telephone.
Able to lift to 20 lbs. when handling supplies, equipment, etc.
Essential Functions:
Five years of experience with a strong emphasis on behavioral health/crisis.
Must have a valid driver license and familiarity with the Philadelphia public transportation system.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
$30k-37k yearly est. 21d ago
Data Application Specialist
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
The Data Application Specialist works as a member of the HealthIT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge.
Duties and Responsibilities:
Participation in development and maintenance of departmental and divisional data and governance programs.
Database maintenance, optimization, and administration, as needed, to support DPH initiatives.
Working closely with DPH, HealthIT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible.
Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity.
Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data.
Creation and maintenance of data visualizations, as directed.
Application administration of and high-level support for DPH data management and visualization tools.
Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques, and common scripting languages.
Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools, and solutions.
Ensuring data security as per the appropriate standard, including HIPAA/HITECH, PA Act 59, industry standards, and the ethical standards of both IT and Public Health professions.
Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration-friendly solutions.
Operate as a member of the HealthIT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools.
Create and maintain documentation on data-related solutions as implemented or used by DPH.
Skills Required:
Demonstrated ability to learn and apply new languages, tools, techniques and technologies.
Fundamental understanding of databases, data structures,
Familiarity with SQL and SQL variations
Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby
Familiarity with data and database security; general knowledge of application controls and security
One or more of the following (more a plus):
Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, etc.), BI and dashboarding (Tableau), and emerging/open source tools.
Knowledge of data analysis tools such as R, SAS, etc.
Knowledge of HL-7
Understanding of data APIs and Web services
Demonstrated ability to integrate data and/or automate extract-transform-load (ETL) procedures
Demonstrated ability to produce human-readable data reports
Ability to learn quickly and become comfortable with unfamiliar software and hardware environments
Ability to work, learn and research independently
Ability to work as a team member, and to proactively help to improve the skills of team members through knowledge sharing and demonstration
Work within established policies and procedures, and also exhibit good judgement
Ability to translate between the technical and the non-technical, including explaining technical issues to less technical personnel, and framing technical solutions in a business context
Ability to respectfully work through challenging situations with clients and colleagues
Dedication to respecting others and treating others equally regardless of differences of any kind
Basic customer service skills.
Ability to manage time and tasks in a complex environment with multiple priorities
Effective oral and written communication skills
Organizational and operational adaptability
Presentation and proposal writing skills
Education and Experience:
Minimum of 3-5 years in data management, engineering, integration and/or visualization
Certification or coursework in relevant technologies or topics a plus
Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position
Significant course work in Computer Science, information science, MIS, data analysis, software engineering, or a related field a plus
A masters' degree or advanced coursework in a related field a plus
Demonstrated experience in data management, integration, reporting, and visualization, preferably in a healthcare or public health environment; government experience a plus
Any combination of experience and education deemed equivalent and sufficient by hiring manger and human resources
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
$42k-53k yearly est. Auto-Apply 60d+ ago
ACT Acute Care Certified Peer Spec (CPS)
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and Legal conditions, extensive use of services, and lack of follow through with treatment. This population requires the highest level of medical necessity as defined by the state Adult Environmental Matrix. The CPS provides supportive services to people with serious mental illness that are assigned to Community Treatment Teams, under the supervision of the CPS Coordinator. This is accomplished through ensuring that the mission, goals and philosophy of CTT are operationalized within the team.
The incumbent works with individuals in their community environment assisting them in their mental health recovery through self-disclosure, instilling a sense of hope, encouragement and vision in the future by assisting them to: (a) better understand their mental illness; (b) promote self-advocacy: (c) develop interpersonal skills and social support/networks; (d) reinforce budgeting skills to allow greater independence in management of funds; (e) develop leisure and recreational activity planning skills; (f) integrate with self-help support groups and other community avenues toward advancing their personal recovery objectives.
Duties and Responsibilities:
Carries out the daily routine of individualized engagement activities with persons in Recovery utilizing recovery concepts that include sharing personal recovery experiences, developing a peer relationship that encourages future hope and maximum participation in the community with focus on community integration (e.g., work, school, relationships, physical activities, self-directed hobbies and interests, etc.).
Assists the person in identifying and valuing his/her unique strengths, abilities and assets and how to best utilize them to achieve their goals.
Works in concert with person and case manager around Recovery goal development and planning, including: a) assisting individual to define personal interests and goals in relation to Recovery and obtaining the life they want in the community.
Supports individuals in crisis by visiting those who rely heavily on CRC services and during admission/discharge from acute psychiatric settings.
Provides education on WRAP and PAD to assist Recovering individuals in developing their own plans for advancing their recovery; conducts WRAP and PAD informational groups twice monthly in conjunction with other CPS colleagues.
Provides daily information and feedback regarding person's behavior, attitude and physical condition, as a part of participation in the treatment planning process and reports all changes in person's condition to CTT management and assigned case manager.
Serves as a role model and promotes self-advocacy so that Recovering individuals will have a voice that is fully heard in ensuring that their needs, goals and objectives are central in their dealings with provider agencies.
Participates in the identification of community resources that support individual's goals and interests in collaboration with case manager and other team staff, with particular focus on social networking, self-help, leisure and recreational planning, including accompanying individuals to events.
Participates fully in all team activities such as treatment planning, progress notes etc.
Liaises with community groups/agencies that promote Recovery, along with other team staff, to ensure consumer access to and participation by: a) discussing possible matches and opportunities that coincide with the person's interests; b) linking to self-help and mutual support groups; c) accompanying member to various community providers to familiarize them with potential resources; d) teaching them the skills needed to effectively and successfully utilize resources and; e) coaching to enable independent use of resources.
Coaches and provides consultation to promote recovery and self-direction.
Implements wellness strategies and provides cross training on pertinent subject matter to the team.
Provide additional training and consultation to the team in order to promote a culture of understanding of participant points of view and preferences are understood and respected in order to have these components integrated into the treatment and rehabilitation of the team participants.
Provides a 60-day transition mechanism for people graduating from the agency through participation in discharge planning, including maintaining contact via visits, telephone and email with the intent of ensuring ongoing success and offering re-engagement support in partnership with others in the agency, as needed.
Participates in daily team meetings and clinical care meetings to give input on Recovery issues; attends Open Forum and other required agency meetings.
Accompanies members to appointments (medical, dental, financial, entitlements, court and probation, etc.) to provide support and assistance, when requested.
Attends in-service and other training in order to meet mandated training hours.
Reads/completes required documentation in timely manner.
Assists member with increasing community tenure, enhance quality of life and attain highest level of independent functioning.
Adheres to a flex schedule that allows for evening and weekend hours as may be required to respond to individual needs.
Performs other duties, as assigned.
Skills Required:
Must have good verbal and written communication skills and work well with people. Have good, creative problem-solving skills; be able to work independently and be flexible and adaptive in handling changing priorities in a fast-paced work environment; must be able to use computer to record services.
Education and Experience:
High School Diploma or GED; Bachelor's degree in social science field preferred. Must be a current or former recipient of behavioral health services for two (2) years or more, have achieved at least one (1) year in recovery. Must have successfully completed DBH sponsored CPS Training Program.
Physical Demands:
Ability to sit for at least one (1) hour at a time; climb stairs when visiting consumers in their residence; lift up to 2Olbs when assisting consumers with moving.
Essential Functions/Other Requirements:
Must have a valid driver's license and be insurable by agency and must have use of a vehicle for work and on call. Able to work in the community for a significant pad of the day.
Must be able to share office space and work as a part of a team; able to work evenings and weekends, and have a good knowledge of city transit system. Must be willing and able to self-disclose own personal journey toward Recovery, to aid member in their journey.
Equal Opportunity Employment:
PMHCC-CTT, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC-CTT, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
$198k-291k yearly est. Auto-Apply 60d+ ago
Clinical Assessor
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
The Behavioral Health and Justice Division (BHJD) is committed to working towards reducing criminal justice involvement for Philadelphians with behavioral health challenges, including Serious Mental Illness (SMI). BHJD organizes its work according to the Sequential Intercept Model, identifying opportunities to intervene at various points of criminal justice involvement to deflect and divert individuals away from further penetration of the system and into the behavioral health system. By helping connect individuals to needed treatment and support services that promote stability in the community, BHJD believes that Philadelphians are less likely to be arrested and can achieve health, well-being, and self-determination. BHJD also aligns with Stepping Up and focuses its efforts on lowering the number of Philadelphians with SMI admitted to the Philadelphia Department of Prisons (PDP), reducing their length of stay, connecting them to treatment/supports upon release, and reducing recidivism.
The Forensic Support Team (FST) of BHJD was established to meet the unique needs of Philadelphians who are either: 1. Adjudicated as not competent to stand trial on only misdemeanor charges and committed to a State hospital (e.g., Norristown State Hospital) or 2. Adjudicated as non-restorable. The FST works within PDP and Norristown State Hospital (NSH) in order to assist individuals while in jail, when transitioning from jail to NSH, and when reentering the community typically under the court's jurisdiction. To support this forensic population, the FST helps individuals navigate the Philadelphia judicial and behavioral health systems while also seeking to address each individual's unique legal, behavioral, medical, physical, cultural, and/or financial needs. The Clinical Assessor becomes an important part of a team comprised of: one (1) FST Supervisor (a licensed psychologist); one (1) FST Coordinator, three (3) Clinical Assessors, and one (1) Post-Doctoral Psychology Resident.
The Clinical Assessor will complete clinical assessments and provide system navigation for justice-involved individuals with behavioral health challenges who fall into either of the aforementioned priority groups. In this capacity, the Clinical Assessor is responsible for determining the appropriate level of care (LOC) for the individual via a procedure that is consistent with a strengths-based, biopsychosocial recovery model. The procedure relies on State hospitals and jails to provide access to the individual as well as clear documentation and consultation about the individual so an informed decision can be made about the appropriate LOC and the individual's risk for violence.
The decision about the LOC is based on the individual's: aspirations, goals for recovery, strengths, support system, risk for future violence, psychiatric diagnosis, medical diagnosis, psychiatric history, cognitive or physical limitations, results from any psychological measures or medical tests, current medications, incident reports, participation in recovery services, current treatment team input, and privileges earned. With this information and documentation, the Clinician Assessor collaborates with the Philadelphian and their treatment team in an effort to agree on an appropriate LOC as well as a re-entry plan and, when necessary, present the plan to the appropriate criminal court.
Duties and Responsibilities:
The Clinical Assessor helps individuals with SMI "navigate" the maze of treatment programs, the court system, and support services upon reentry into the community. The Clinical Assessor reduces barriers that keep individuals with SMI from accessing timely treatment by identifying behavioral health needs and directing individuals to appropriate resources.
An effective Clinical Assessor is a
:
Relationship builder
Building effective working relationships is the foundation of effective forensic navigation. To improve coordination of care for people with mental illness and to reduce barriers to reentry, navigators must work with different groups of people: individuals who are incarcerated, healthcare teams within the PDP, criminal justice partners, families, NSH staff, and resource providers within the community. It is important to build effective working relationships with all of these groups.
Clinical care coordinator
The Clinical Assessor conducts forensic evaluations and coordinate care for individuals who are either: 1. Adjudicated as not competent to stand trial on only misdemeanor charges and committed to a State hospital (e.g., NSH) or 2. Adjudicated as non-restorable. They coordinate with the court system, NSH, and treatment providers to determine the most appropriate and effective interventions and levels of care, and they provide the needed linkages. They plan reentry for individuals who will be returning to the community. Moreover, Clinical Assessors enhance the continuity of care as individuals transition between PDP and NSH.
Creative problem solver
The Clinical Assessor finds creative solutions to barriers. Some individuals with mental illness utilize commonly used services, but others have unique needs that require initiative and creative thinking to locate the appropriate resources.
Organized information manager
The Clinical Assessor manages and tracks a large amount of information. Assessments, referrals, legal statuses, and treatment histories are just a few things the Clinical Assessor needs to track and, by law, this information must be kept confidential and secure. It is important that the Clinical Assessor stays organized and uses a systematic approach to information management.
Specific duties
Perform level of care and other-discharge related assessments for individuals adjudicated not competent to stand trial and/or non-restorable that are detained at the PDP or NSH
Attend treatment team meetings for individuals detained at NSH to monitor progress and/or changes in clinical presentation
Facilitate access to re-entry services and programs
Identify individuals for diversion and share with appropriate justice partners
Review legal status, commitment type, charges, competency opinions and findings, and clinical needs for all individuals on the waitlist to NSH on an ongoing basis
Maintain accurate, confidential records documenting services provided and unmet needs using appropriate databases
Remain current with resource and referral information
Maintain list of community resources
Build and maintain relationships with key individuals (e.g., PDP staff, Public Defender), and provide updates upon marked changes in an individual's clinical or legal status to trigger appropriate interventions
Coordinate with courts to ensure timely court hearings and legal proceedings, particularly when an individual's clinical or legal status changes
Provide behavioral health literacy and continuity of care training to both behavioral health providers and criminal justice personnel
Provide updated progress reports for criminal court hearings and attend those hearings when necessary
Identify gaps in re-entry resources offered and work to bridge those gaps Other duties as assigned
Education and Experience:
This position requires a master's level degree in social work, psychology, or a related clinical focused field with at least two years of experience working with individuals with serious mental illness and/or in clinical-forensic assessment. Knowledge of and experience in working with the Philadelphia criminal justice system and/or the Philadelphia behavioral health system are preferred.
The position requires demonstrated skills in communication, problem solving, decision making, and report writing. The individual possesses the ability to skillfully communicate verbally and in writing with a variety of multidisciplinary partners, including judges, attorneys, jail staff, provider agencies, psychiatrists, nurses, and social workers.
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Able to travel locally via public transportation and on foot from 1601 Market Street to 1101 Market Street, CBH, and various other destinations as needed.
Essential Functions:
Valid driver's license and use of personal licensed and insured vehicle during work hours or ability to navigate public transportation to attend sites in person throughout the city. Ability to effectively utilize computers, databases, and related common office software packages such as Microsoft Word, Excel, and PowerPoint. Ability to pass all background checks required.
Equal Opportunity Employment:
PMHCC is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently or become disabled must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC will examine reasonable accommodations on a case-by-case basis with accordance to the law.
$30k-41k yearly est. Auto-Apply 60d+ ago
Mobile Certified Recovery/Certified Peer Spec
Pmhcc Inc. 4.0
Pmhcc Inc. job in Philadelphia, PA
The Certified Peer Specialist (CPS)/Certified Recovery Specialist (CRS) focus on providing behavioral health intervention, and other recovery support services for adults with substance use disorder (SUD) and/or co-occurring disorders in the community as an integral part of the Mobile Outreach and Recovery Services (MORS) Continuity of Care (COC) team.
The CPS/CRS Mobile play a crucial role in supporting individuals by promoting long-term recovery within the context of the community. CPS/CRS Mobile operates as a comprehensive support system, combining personal experiences, mentorship, advocacy, motivation, and respect for individuality. CPS/CRS aim is to prevent relapse, promote long-term recovery, and contribute to the development of a strong and supportive recovery-oriented community.
The CPS/CRS work collaboratively with Behavioral Health Case Manager (BHCM) to provide support to individuals seeking behavioral health care and recovery support services in the community. CPS/CRS and BHCM professionals work ensure warm handoffs, smooth transitions, and continuity of care for individuals in need.
As a part of the warm hand-off process, the CPS/CRS position involves facilitating linkages to care/services, providing support, conducting assessments, ensuring continuity of care, and maintaining accurate records to help individuals access services across a continuum of care to achieve their health and wellness goals in the community. This position may also require telephonic outreach, data entry, and periodic reports.
This position is based at designated locations in communities deemed high risk for substance misuse and heroin/opioid overdose such as Kensington and other “hot spots” in Philadelphia County. No less than 75% of the time shall be spent conducting outreach, engagement, assisting with escort/transport of eligible individuals to care and supportive services as needed. CPS/CRS must also be able to work closely with multidisciplinary teams and organizations in the community.
Duties and Responsibilities:
Conduct assertive outreach and engagement targeting adults seeking behavioral health care and recovery support resources throughout Philadelphia County.
Offer recovery support to individuals seeking services and resources to combat SUD and co-occurring disorder in designated communities.
Identify and support linkages to behavioral health care, including medication assisted treatment (MAT), and community-based recovery-oriented resources (i.e., educational, vocational, social, cultural, spiritual, self- help, professional services, etc.) that support the individual's goals and interests.
Assist in the development and enhancement of individualized recovery plans by identifying and prioritizing strengths and needs, recognizing pathways to recovery, and advocating for recovery and community resources.
Collaborate with BHCM and other stakeholders to provide effective recovery support services for individuals on caseload.
Maintain notes, reports and accurate records in files and database(s), adhering to established program standards.
Maintain confidentiality regarding information received during the facilitation of recovery support services along with an understanding of federal, state, and local confidentiality rules and regulations.
Engage in continuing professional development and education relative to recovery support services to enhance knowledge, skills, and abilities as required to maintain credentials.
Skills Required:
Must be a Certified Peer Specialist or Certified Recovery Specialist with at least one year of experience working in the behavioral health field.
Bilingual (Spanish/English) preferred, but not required
Education and Experience:
High school diploma or equivalent. Also, CPS/CRS must be on record with at least 2 years sustained, current recovery history.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
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PMHCC may also be known as or be related to PMHCC, PMHCC INC, PMHCC Inc, Pmhcc and Pmhcc, Inc.