Data and Evaluation Associate
Pmhcc Inc. job in Philadelphia, PA
Job Description
This posting is with the Philadelphia Office of Children and Families (OCF) Division of Performance Management and Technology (PMT). OCF supports Philadelphia's most vulnerable children and families and prioritizes safe children, strong families, and supported schools. OCF administers a number of City- supported programs, including Out-of-School Time, Career and Connected Learning (C2L) and PHLpreK. OCF also oversees the Department of Human Services (DHS), which provides child welfare services, delinquent services, and child welfare prevention programs to promote safety, permanency, and well- being for children and youth at risk of abuse, neglect, and delinquency.
The Division of Performance Management and Technology supports the core missions of OCF and DHS in the following ways:
Evaluating service quality and consistency, identifying needed improvements, and tracking these improvements over time;
Building a world class data and information technology infrastructure;
Developing and maintaining integrated information systems and data analytics so that practitioners can easily access and utilize quality and accurate data in their day-to-day decisions;
Strengthening how the child welfare system utilizes data to make informed decisions about the children and families we serve; and
Conducting short- and long-term research to evaluate the effectiveness of programs and system-wide initiatives in order to continually inform child welfare policy and practice.
The focus areas of responsibility of the Data and Evaluation Associate are to: 1) design rigorous mixed methods program and agency evaluations (integrating qualitative and quantitative data 2) clean, manage, integrate and analyze large data sets from OCF, system partners and other public institutions - utilizing various open source and licensed data cleaning and analytics software products 3) design, test and administer surveys to internal and external OCF stakeholders and partners - and 4) provide primary data integration and analysis support to performance management initiatives, including working with finance, child welfare and other OCF related data sets.
Duties and Responsibilities:
Identify, design and implement research and evaluation projects that advance program and system performance improvements
Develop and share knowledge of proprietary reporting and data collection tools
Team with IT to develop rigorous and innovative data solutions for stakeholders
Clean, manage and integrate data from key system sources - child welfare, juvenile justice, education, behavioral health and other possible system partners - to produce short and long- term outcome analyses
Generate graphs, tables and other data visuals using “R” and/or other appropriate licensed or open source software
Supervise interns and other junior staff responsible for supporting key performance management and data efforts
Plan and write reports and other communication pieces for OCF that translate complex child welfare data into accessible and easy to understand information for the general public
Advance data sharing and analysis within and across DHS stakeholders including, but not limited to, the Juvenile Justice System (JJS) and the School District of Philadelphia
Meet with key OCF service provider leadership and key practitioners and stakeholders to gather feedback on specific human service and education related research and evaluation initiatives
Work collaboratively with all relevant child welfare leaders and stakeholders to ensure quality implementation of performance management activities and processes
Prepare project reports, briefs, and/or presentations for OCF leadership and relevant system leaders and stakeholders
Performs related research, evaluation and supervision duties as assigned
Other relevant duties as assigned.
Skills Required:
Quantitative:
Knowledge of statistical software such as "R"
Understanding of social statistics theory, assumptions, and uses
Ability to perform generalized linear regression analysis, correlation analysis, and standardization for analysis across jurisdictions
Data visualization
Knowledge of mapping and dashboard tools similar to ArcGIS and Tableau
General:
Program evaluation and outcomes measurement
Strong research, analysis, and writing skills
Clear and concise communication of ideas and findings - orally and in writing
Effectively representing the project goals and activities to staff and stakeholders
Identifying several courses of action to make informed decisions about project development and implementation
Establishing and maintaining effective working relationships with child welfare system leaders and stakeholders
Microsoft Office Suite, including data analysis tools like Excel and/or Open Source tools
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax, and copier machines when necessary. Must be able to sit for up for extended periods of time, with breaks, looking at the computer monitor and using a keyboard and mouse typing or performing data entry functions. Able to travel.
Education and Experience:
Master's Degree in Social Policy, Public Administration and/ or relevant social science
At least three years experience in data analytics and cleaning, programming, research, and evaluation design and/ or other rigorous data research experience
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law
Housing and Residential Services Specialist-TSC
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Housing and Residential Services Specialist (HRSS) provides oversight and manages all admissions and concurrent reviews of people receiving subsidies and vouchers, shopping for housing units, and tenants who enter city-funded housing programs. The HRSS provides administrative, technical and analytical support to providers with Tenant Service Coordinator (TSC) staff connected to permanent supportive housing programs. Work with mental health/substance use and forensic populations to assist with specific consumer, provider and systemic problems or obstacles within the behavioral health service system and to help find solutions. The HRSS is an integral member in the DBHIDS Housing team and is involved with various planning and development activities within the department, assisting with system transformation of community residential services.
Duties and Responsibilities:
Manage the client referrals and authorization process for placement in supportive housing units (as enumerated on the defined caseload), assuring that the referral is complete and transmitted to the appropriate residential program staff person, and that the referral source and case manager have been notified of the placement authorization;
Function as a Technical Advisor to assigned provider agencies, responding to requests for assistance with client related issues focusing on but not limited to admission, continued stay, and/or discharge, as well as TSC best practices;
Monitor the admissions process until the client has been admitted, the referral has been withdrawn, or the referral has been returned for an alternative placement authorization;
Monitor the clients' stay at the residence via concurrent review, twice a year, and assure that the clients continue to be appropriately placed or are referred by case manager or site to a more appropriate residence.
Work with TSC teams to ensure people need to update their leases timely, paying rental amounts and working with any additional supports when there are issues that threaten a person's housing.
Work with Landlords partnered in DBHIDS and OHS housing initiatives
Participate in planning activities, work groups, presentations related to residential services and its further development, expansion and transformation;
Assist with data management activities related to assigned sites; • Participate in job-related meetings, as directed;
Participate in the preparation of reports on a timely basis (or, as directed) regarding the activities enumerated above; and
Perform similar gatekeeping activities as outlined above for other residential programs, as assigned.
Skills Required:
Working knowledge of the Philadelphia Behavioral Health system and all its components. Direct experience with both residential and case management services with supervisory experience a plus. Ability to connect with all levels within provider agencies: direct services, supervisory and management personnel and effectively communicate the policy and direction of the Department. Clinical assessment skills related to adult behavioral health treatment and support are required. Self motivated; excellent verbal and written communication, excellent organizational ability and knowledge of computers and software are preferred.
Education and Experience:
Bachelor's degree in mental health related field. Three to five years working with persons with serious mental illness; experience as well as working with homeless and forensic population a plus.
Physical Demands:
Ability to physically perform the duties in the environmental conditions required for the position, including agency offices, residential sites, and concomitant travel. Sitting at desk in office or at meetings; ability to travel independently via either public or private transportation.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
IIS EPIDEMIOLOGIST II
Philadelphia, PA job
The Philadelphia Department of Public Health (PDPH), through its Epidemiology and Informatics program located within the Division of Disease Control, studies the incidence, distribution, and possible means of control of diseases. Through its Immunization Program in the Division of Disease Control, oversees the purchase and distribution of federally funded vaccines to local healthcare providers. As one of 64 U.S. Centers for Disease Control and Prevention (CDC) funded program areas, the Philadelphia Immunization Program is charged with the mission to prevent vaccine-preventable diseases and increase the immunization coverage levels among infants, children, adolescents, and adults in Philadelphia.
The Epidemiologist II position plays a vital role in ensuring the quality, management, and analysis of public health data while contributing to the evaluation and enhancement of program performance. The IIS Epidemiologist will provide support to the IIS and the Immunization program as needed. Their primary role will be to assist the IIS Informatics section, IIS Outreach section, IIS Systems section, and Immunization Program at large with ad-hoc and routine reports. The IIS Epidemiologist may be asked to provide support for grant work within any IIS section or the immunization program.
A qualified candidate will be able to code in SAS and SQL and be willing to, or already familiar with, GIS software. They should possess strong analytical skills, the ability to synthesize and communicate data findings, and close collaboration with program staff, division leadership, and external partners to ensure accurate and consistent data reporting. Additionally, basic knowledge of a non-query or statistical language is preferred (Python, Java, VBA, etc.). Experience with data visualization software is preferred.
Applicants should be equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration. Flexibility, professionalism, and the ability to manage multiple projects simultaneously are highly valued attributes.
This job involves viewing a CRT or VDT screen 50 to 75 percent of the time.
This is not remote work. As of July 15, 2024, all City and City-embedded employees are required to work full-time at Health Department offices or in the field.
The position requires responding to public health emergencies and at times requires rapid turnaround of communications on short notice.
This position reports directly to the Epidemiology Unit Manager.
Responsibilities:
Under the supervision of the Manager of the Epidemiology Unit, the Epidemiologist will perform the following essential job functions:
* Develop, refine, and perform data cleaning/quality assurance routines for Immunization data sources to identify reporting, workflow, and data quality issues.
* Contribute to Immunization Program Unit support by participating in meetings and discussions, and providing data analysis as needed.
* Develop, refine, and oversee the production of routine reports to monitor progress toward program goals.
* Provide support to the Epidemiology Unit as needed for day-to-day operations for DDC database applications.
* Assess and design data workflows for Immunization databases.
* Create and/or maintain ad hoc REDCap projects and/or SQL databases for the supported DDC Program.
* Perform/oversee routine data analysis required for grant applications, presentations, program evaluation, and to fulfill requests from Immunization Program staff.
* Develop and conduct ad-hoc, non-routine analysis including assuring that all appropriate steps are completed (IRB, etc).
* Summarize analytic findings for presentation at scientific conferences, reports, and publication in technical and scientific journals.
* Assess and fulfill data requests from outside (non-DDC) entities.
Skills:
* Knowledge of the principles and procedures of epidemiological research including study design or epidemiological surveys, theory and application of epidemiological methodologies, principles and methods of biostatistics, and preparation of scientific research reports.
* Strong analytical abilities using statistical analysis software such as SAS and/or R.
* Ability to analyze data, write project proposals and technical reports.
* Excellent oral and written communication skills.
* Ability to analyze and think critically to apply reasonable judgment and problem-solving skills.
* Excellent organizational skills.
* Ability to work as part of a team, to prioritize and handle multiple tasks and to work independently in a high-pressure environment.
* Ability to establish and maintain effective relationships with persons contacted in the course of work.
* Scientific communication to stakeholders and general public- written and verbal
* Project design with support
* Project management with support
* Division specific skills/knowledge (e.g. surveillance, etc.)
* Sensitivity to and experience working with ethnically, culturally and sexually diverse individuals, communities, agencies and organizations.
Experience:
* Experience with database development (SQL or similar software).
* Training or experience with mapping software (ArcGIS preferred) and/or Visualization Software like Tableau, POSIT (R-Shiny)
* Experience working and conducting research with health and prevention service agencies.
Education Requirement:
1a. Completion of a Master's Degree program at an accredited college or university in Epidemiology or related field that includes a minimum of two graduate level courses in Epidemiology or two comparable graduate level classes in advanced research methodology AND two graduate level courses in statistics or biostatistics; AND
1b. Two (2) year of experience within the field of Epidemiology performing study design, evaluation or analysis;
OR
2a. Completion of a Master's Degree program at an accredited college or university; AND
2b. Four (4) years of work experience within the field of Epidemiology performing study design, evaluation or analysis.
Applicants should be equally comfortable working individually and within a team environment that emphasizes interdisciplinary collaboration. Flexibility, professionalism and the ability to manage multiple projects simultaneously are highly valued attributes.
Salary:
Salary is commensurate with experience and qualifications.
Range: $71,000-$76,000
This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time.
Contact Information:
Interested applicants should submit an electronic cover letter that expresses the individual's interest and expertise along with a resume to:
Robbie Madera, MPH, Epidemiologist Unit Manager
Philadelphia Department of Public Health
Email: ***********************
PHMC is an EOE and an E-Verify Employer
Specialty Courts Clinical Evaluator
Philadelphia, PA job
PHMC is proud to be a leader in public health. The Clinical Evaluator conducts behavioral health assessments for Specialty Court participants, develops strong relationships with legal teams, and interacts with legal teams as needed. SERVICE AREA: Housing & Justice Related Services (HJRS)
PROGRAM: Specialty Courts Clinical Evaluation Unit (CEU)
RESPONSIBILITIES:
Responsibilities include but are not limited to the following:
* Apply for funding for each participant's individual treatment needs to multiple funding sources. The appropriate level of care must be derived from and substantiated by the ASAM (American Society of Addiction Medicine). (ASAM training/certification is preferred. Arrangements for certification can be made within the first 30 days of employment.)
* Be available and accessible for emergency evaluations required by our criminal justice partners within the Special Courts department.
* Be available for coverage in the various Specialty Courts programs when necessary due to vacancies, approved leave, volume, etc.
* Cross-train others in the evaluation and operational process.
* Occasionally appear in court to testify on treatment recommendations.
* Maintain positive working relationships with treatment providers
* Enter accurate data into Forensic Services and CRS database systems.
* Work closely with the various Specialty Court supervisors/coordinators and staff.
* Adhere to evaluation completion within established protocols.
* Meet or exceed the minimum productivity requirements.
* Participate in biweekly supervision with your immediate supervisor.
* Collaborate with various stakeholders.
SKILLS:
* Have a desire to help people and families that suffer from the disease of addiction.
* Good clinical assessment techniques and interviewing skills
* ASAM certification is required or must be obtained within 3 months of hiring
* Work and communicate from a recovery-informed viewpoint.
* Be able to maintain a calm, polite, and respectful composure in an emotionally charged work environment.
* Must be highly organized and be able to perform multiple tasks under strict timelines
* The ability to de-escalate and redirect is a must.
* Develop strong interpersonal relationships with various partners and stakeholders.
* Important: Candidate must possess excellent writing skills, as the reports created by the Specialty Courts department are official documents entered into court record.
QUALIFICATIONS:
* Bachelor's degree in behavioral health, social work, psychology, nursing, or a related area required
* 2 years of experience in behavioral health, with at least 1 year as a counselor required.
* ASAM certification is required or must be obtained within 3 months of hire
PHMC is an Equal Opportunity and E-Verify Employer.
Care Concierge
Philadelphia, PA job
MISSION STATEMENT: Our Mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence, within a healthy fiscal environment.
JOB OVERVIEW:
The Care Concierge/Community Healthcare Worker is dedicated to individuals seeking care at the Public Health Campus at Cedar. This position will promote the services and programs on the Cedar Campus as well as a continuum of community-based resources, including those provided by PHMC. The Care Concierge will help to facilitate patients' access to services that address healthcare and social determinants of health needs. The Care Concierge will serve as a liaison, link, and intermediary between the community and health and social services on the Cedar Campus.
The Care Concierge builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.
The Care Concierge will have a deep knowledge of the services available on the Cedar Campus, of PHMC and its affiliates, as well as of community-based organizations in the areas surrounding the campus.
RESPONSIBILITIES:
* Greet patients and assist with navigating the Cedar campus space.
* Connect and guide patients to community resources to meet their social determinant of health (SDOH) needs as well as behavioral and physical health care needs.
* Assist patients in navigating the healthcare system and connect to resources across the PHMC enterprise.
* Support members, as needed, in selecting programs/providers, making appointments, and planning transportation.
* Maintain constant communication with Cedar campus partners to ensure that all members of the patients' healthcare team are informed, and duplication of effort is avoided.
* Champion the campus' services in the community.
* Maintain necessary tracking data of participants, outreach activities, and outcomes.
* Locate and engage patients through patient outreach, coordinating outreach efforts with outreach teams across the PHMC health network, as well as resources in the community (e.g. hospitals, social services).
* Document all services and contacts in a timely manner in the electronic health record system and other tracking systems.
SKILLS:
* Excellent oral/written communication skills.
* Ability to adapt to fast paced environments and demonstrate flexibility in operating within changing work settings.
* Ability to represent the agency and facilitate a relationship with the community.
* Excellent time management skills and attention to detail.
* Written and oral fluency in English.
EXPERIENCE:
* Experience working with vulnerable populations substance use and/or mental health disorders for at least 2 years preferred.
* Experience working in a community-based setting for at least 1 to 2 years.
* Demonstrated knowledge of community-based services in Philadelphia.
* Demonstrated Knowledge of West Philadelphia is a plus.
* Familiarity working as a member of an interdisciplinary team.
* Experience navigating complex healthcare and social services systems.
JOB REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION REQUIREMENT:
* High School Diploma/GED required, Bachelor's degree strongly preferred.
* Certification as Community Health Worker preferred.
PHMC is an Equal Opportunity and E-Verify Employer.
Peer Recovery Specialist (PTCEP)
Philadelphia, PA job
SERVICE AREA: Housing & Justice Related Services (HJRS) DEPARTMENT: Forensic Services PROGRAM: Philadelphia Treatment Court Enhancement Project (PTCEP) PHMC's Forensic Services department is looking for a part-time Peer Recovery Specialist to provide peer recovery support to Philadelphia Treatment Court Enhancement Project (PTCEP) participants, within the Housing & Justice Related Services division. PTCEP will service high clinical need individuals at a high risk for criminal recidivism. Peer Specialists will operate as members of the Project Team and will provide services to participants with opioid use disorders or mental health concerns. The Peer Recovery Specialist will work in collaboration with the recovery/case manager to provide a diverse array of recovery services that include but are not limited to: substance abuse treatment; psychiatric evaluation; mental health counseling; education; employment and vocational services; family involvement; medical assistance application; and housing coordination support to program participants.
RESPONSIBILITIES:
* Provide regular face-to-face meetings and phone contacts with participants to identify strengths and challenges to support recovery.
* Identify community linkages to support their recovery efforts including job readiness, educational, vocational, medical, mental, housing, and family support.
* Provide additional support to participants who find court and/or treatment compliance challenging.
* Provide new participants with initial outreach and orientation to the program.
* Provide outreach to participants at treatment facilities, in the community which includes recovery houses, homes, and workplaces to support engagement throughout participation in Treatment Court.
* Attend case management team meetings.
* Accompany individuals to appointments as needed to model interaction and provide support.
* Engage Treatment Court participants by sharing personal story of recovery.
* As needed, attend recovery plan meetings with the participant and assigned case manager.
* Assist participants in recovery in areas such as self-esteem enhancements, conflict resolution, assertiveness, and other recovery skills.
* Meet participants at community-based appointments such as self-help meetings (e.g., AA, NA), physician appointments, food pantries, etc.
* Alert the case management unit to any current or potential behavioral or health-related problems of participants.
* Complete Government Performance and Results Act (GPRA) assessments along with all other PHMC-required assessments.
* Provide on-call support as required.
* Provide comprehensive wellness support to participants, which includes routine primary care and mental health services, as needed.
* Maintain a flexible work schedule to meet the needs of program participants.
SKILLS:
* Good people skills
* Knowledge of behavioral health and social services networks in Philadelphia County
* Knowledge of services and supports for individuals in reentry
* Ability to work as a team member to provide comprehensive and supportive services to individuals
* Ability to document service provision within an online database system required
* Ability to communicate utilizing a recovery-based problem-solving approach and past experiences to support a recovery lifestyle
* Ability to establish trusting and therapeutic relationships
* Commitment to recovery, choice, empowerment, and the ability of people with co-occurring disorders to find meaningful lives in the community
QUALIFICATIONS:
Education: High school diploma or GED
Certification: Must be a Certified Recovery Specialist (CRS) or Certified Peer Specialist (CPS) at time of hire or within the first 90 days of employment
Lived Experience:
* Must have lived experience in the area of substance abuse
* Must have lived experience with the criminal justice system
* Preferred: Lived experience with mental health concerns
Work Experience: 1-2 years of experience collaborating with individuals with substance use and/or mental health disorders
Other:
* Must have a valid driver's license
* Must be willing to travel locally to treatment programs, recovery houses, court, worksites, and program sites
* Must be flexible to work hours required to support participants, including evening and weekend hours
* Must be willing to participate in on-call rotation
PAY GRADE: 13
PHMC is an Equal Opportunity and E-Verify Employer.
Housing Stability Coach
Norristown, PA job
Your Way Home Montgomery County operates as the county's coordinated response system to address housing crises for families and individuals experiencing or at risk of homelessness. Rooted in a "housing first" approach, the program focuses on securing and maintaining permanent housing as the primary step toward stability. After housing is established, Your Way Home connects participants with critical community, health, human, and financial services to reduce the risk of future homelessness.
The Rapid Re-housing Program is a core component of Your Way Home, providing housing-focused case management and financial assistance to households experiencing literal homelessness. This initiative aims to swiftly transition individuals and families into permanent housing while ensuring they receive the necessary supports to sustain long-term housing stability.
Program participants benefit from personalized case management both before and after moving into their new homes. Services include Tenant education, Budgeting and household management, Employment support and Crisis intervention. Additionally, Your Way Home actively engages in landlord recruitment and retention, fostering relationships with property owners and managers willing to provide housing opportunities for program participants. This collaborative effort strengthens housing access and promotes long-term solutions to homelessness in Montgomery County. This position is contingent upon the renewal of grant funding from the Montgomery County Department of Housing and Community Development.
Mission and Vision:
PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all.
* Integrity: We are committed to building and sustaining trust across our teams, partners, and funders
* Impact - Our work is purposeful and rooted in a data driven approach.
* Accountability - We hold ourselves and each other responsible for getting things done, effectively with managing resources and achieving sustainable results.
* Inclusion and Collaboration - We value and respect inherent difference of all individuals, strive to amplify those voices and experiences and are committed to working together to convene diverse perspectives, talents, and approaches to public health.
* Credibility - We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us.
The Housing Stability Coach provides direct support and case management services to Montgomery County households. The focus is on resolving housing crises and promoting long-term stability by connecting clients to subsidies, services, and community resources.
EDUCATION/EXPERIENCE REQUIREMENTS:
* Bachelor's Degree in Social Work with a minimum of 2 years of experience, OR
* Bachelor's Degree in a related field with at least 3 years of experience in shelter, transitional, or supportive housing, OR
* Master's Degree in Social Work or a related field.
* Clearances Required: Satisfactory Criminal History, Child Abuse, FBI Clearances, Physical/TB Test, and a valid driver's license (prior to employment).
ESSENTIAL JOB FUNCTIONS:
The following outlines key responsibilities. Additional duties may be assigned as needed:
* Assess client eligibility for housing programs through office and community-based interviews scheduled via the Your Way Home call center.
* Conduct comprehensive client assessments using tools designated by Your Way Home leadership.
* Identify housing needs and determine rental contributions, developing consumer-driven Housing Stability Plans (HSP).
* Facilitate connections to supportive services based on assessment findings.
* Provide follow-up services to families and individuals in line with Your Way Home policies to monitor and guide progress on HSP goals.
* Maintain accurate client records in the Clarity Human Services (HMIS) database.
* Collaborate effectively with Your Way Home Program Managers, Call Center staff, Community Connection Navicates, Shelter Providers, and other Housing Resource Centers.
WORK HABITS:
* Punctual for all meetings and appointments.
* Communicates schedule changes to supervisors and administrative staff promptly.
* Maintains appropriate professional attire.
* Demonstrates respect and support in all interactions.
* Completes required documentation accurately and on time.
* Adheres to and enforces agency policies and procedures consistently.
PROFESSIONAL DEVELOPMENT:
* Engages in regular supervision and seeks guidance when needed.
* Attends all scheduled staff meetings, in-service trainings, and required professional development activities.
* Completes annual training requirements.
KNOWLEDGE, SKILLS, AND ABILITIES:
* Strong verbal and written communication skills.
* Familiarity with local community resources and services.
* Detail-oriented with the ability to manage multiple tasks efficiently.
* Effective time management and organizational skills.
* Ability to meet deadlines consistently.
* Proficiency in database applications.
* Strong team player with the ability to collaborate effectively.
PREFERRED QUALIFICATIONS:
* Knowledge of housing stability, homelessness issues, and related policies.
* Familiarity with agency, county, and federal guidelines.
WORK ENVIRONMENT AND LOCATIONS:
* Primary Location: Norristown Neighborhood Center (Housing Resource Center).
* Work Distribution:
* 25% office-based
* 65% community-based (conducting assessments and follow-ups)
* 10% attending off-site trainings or meetings
* Occasional evening hours and rare weekend work may be required.
* Flexible scheduling is available.
PHYSICAL REQUIREMENTS:
* Ability to manage high-stress situations.
* Must have mobility to fulfill job responsibilities.
* Regular data entry requiring extended periods of keyboard use.
* Ability to sit for at least 2 hours at a time.
* Climbing stairs (second-floor office).
* Occasional reaching, pushing, and pulling.
PHMC is a EOE and a E-Verify Employer
Investigator I
Pmhcc Inc. job in Philadelphia, PA
Under the direction of the DBHIDS Compliance Manager and the Senior Investigator in the Administration, Finance, and Quality Division at DBHIDS, the DBHIDS Investigator I is responsible for processing, investigating, reporting, tracking, and closing Incidents as outlined in the DBHIDS Significant Incident Management Policy, as well as investigating DBHIDS formal complaints. The successful candidate will manage Significant Incidents involving recipients of services from contracted DBHIDS providers, and will ensure Significant Incidents are responded to thoroughly, effectively, and in a timely manner.
The DBHIDS Investigator I is a cross-functional team member, coordinator, and leader who must possess strong clinical acumen and be able to foster continuous quality improvement. This resourceful team member will investigate incidents, assist with overcoming barriers, and ensure all parties required are contacted within specified timelines.
The DBHIDS Investigator I is responsible for the coordination and ongoing monitoring of Incidents' reporting program objectives, including timely identification, reporting, investigation, review, and closure of the Significant incident process in the Pennsylvania Enterprise Management System (ElM).
Duties and Responsibilities:
Serves as the DBHIDS Significant Incidents Investigator.
Serves as the DBHIDS Formal Complaint Investigator.
Contributes to the overall incident processes including reporting, tracking, metrics, and process improvement.
Responds to Incidents thoroughly, effectively, and in a timely manner.
Conducts independent investigations of an assigned incident pursuant to the Formal Complaints and Significant Incidents investigation policies and state regulations.
Obtains relevant information and evidence, interviews witnesses, providers, and other parties to collect and analyze all information with the objective of generating a written report containing factual findings and conclusions.
Reviews medical records and other collateral information to recommend follow-up actions needed to mitigate risk and prevent further incidents from occurring.
Supports organizational efforts in ongoing quality improvement processes to ensure compliance with State, Federal, regulatory, and accrediting body's standard requirements.
Identifies and reports to appropriate leadership instances of provider non-compliance in accordance with scope of work, standard operating procedures, Requests for Proposals (RFPs) and contract requirements.
Facilitates and monitors the Significant Incident process in collaboration with providers and cross divisionally ensuring timely and accurate completion of the Significant Incident process with the goal of ensuring health and safety and mitigating future risk.
Documents findings in electronic systems and actively record all activities on open cases in a timely manner.
Provides incident summary responses both orally and in writing.
Prepares and submits periodic reports of program activities and achievements.
Compiles data and information to be used to recommend program improvements to leadership.
Builds and sustains relationships with all internal and external stakeholders.
Attends meetings and proactively communicates across the department to identify, address, and manage Significant Incidents interdependencies.
Identifies problems, mediates issues, develops solutions, and implements a course of action.
Interlaces with Criminal Justice System including Court appearances as necessary. ‘Maintain valid Commonwealth of Pennsylvania Office of Developmental Programs (ODP) Certified Investigator Certification and Recertification
Supports requirements of management and change management processes.
Demonstrates knowledge of functional area policies, procedures, processes, and standards.
Other duties as assigned
Skills Required:
The ideal candidate will have a working knowledge of PA state regulations, Behavioral Health Managed Care, and Philadelphia's behavioral health services.
Comprehensive knowledge of mental health services for adults and children
Drive for excellence, teamwork, and commitment to service
Excellent organizational, analytical, and interpersonal skills
Strong critical thinking and problem-solving skills.
Ability to work successfully within all levels of the organization
Strong computer skills, including Competency in MS Word, Outlook, Excel, and web-based healthcare applications
Ability to manage multiple tasks while effectively focusing on priority issue
Successfully meet deadlines and manage multiple priorities in a fast-paced environment.
Demonstrates high stress tolerance and strong time management skill
Exercises good judgment and business acumen
Ability to work independently
Excellent interpersonal and professional communication skills, both verbal and written
Ability to work as a member of a team and cross-functionally within the organization
Excellent troubleshooting and problem-solving skills
Ability to communicate with stakeholders and form partnerships to improve alignment, collaboration, and integration
Ability to adapt and be flexible in changing priorities
Education and Experience:
The ideal candidate must possess a strong clinical background with a Bachelor's degree in Human Services, Criminal Justice, or Social Work, and one of the following:
Three (3) to four (4) years of experience in Human Services Delivery, Criminal Justice, or Law Enforcement, or
Three (3) to four (4) years of experience in Protective Services, or Fraud Investigations.
Proven ability to work in a fast-paced environment.
Quality improvement knowledge desired
Knowledge of commercial, Medicaid products, managed care principles, and home and community-based services desired.
Physical Demands:
Regularly requires walking, standing, stooping, bending, sitting, reaching, pushing, pulling and/or repetitive wrist/hand movements for various lengths of time throughout the day
Requires continuous, normal hearing and vision to exchange information
Regularly works inside in areas that are adequately lighted and ventilated. Some fluctuation in temperature. No protective equipment routinely needed
Dexterity of hands and fingers to operate office equipment
Must be able to adapt to continuous changes/ demands of the job
Essential Functions:
Must have a valid driver's license, auto insurance, and the ability to travel to different locations within the city and other counties (as necessary) to interview witnesses, review documentation, etc.
Ability to work weekends and holidays in meeting state and federal regulatory and policy requirements.
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space, reaching file cabinets, fax and copier machines when necessary.
Must be able to sit for up to two (2) hours looking at computer monitor and using a keyboard and mouse to perform data entry functions.
Ability to travel locally via personal vehicle, public transportation and on foot between PMHCC offices or other destinations as needed.
Ability to effectively utilize computers, databases and related common office software packages, such as Microsoft Word, Excel and Access.
Ability to share office space and work as a part of a team.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyChief Data & Analytics Officer
Pmhcc Inc. job in Philadelphia, PA
This position is within the Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS), reporting to the Deputy Commissioner. The Chief Data Analytics Officer (CDAO) provides executive leadership in transforming DBHIDS data into actionable insights that guide policy, improve outcomes, and advance equity across Philadelphia. The CDAO oversees the strategic vision, governance, and delivery of analytics and information assets that support departmental priorities, City initiatives, and community needs.
The CDAO supports the core mission of DBHIDS by:
Building and maintaining sustainable data and analytics infrastructure
Ensuring data is accurate and accessible to staff, providers, and leadership
Developing integrated information systems and analytic tools so practitioners and decision-makers can easily use reliable data in their day-to-day work
Embedding equity considerations into analytics and governance, ensuring data reflects community needs and informs system transformation
Producing short and long-term analytics that measure effectiveness, evaluate outcomes, and inform system-wide initiatives.
The CDAO leads this mission and ensures that data is not only managed as a critical enterprise asset but also translated into clear, accessible insights that advance the mission of DBHIDS and improve the lives of the individuals and families we serve.
Core Expectations:
PMHCC, Inc. will hold each employee accountable for the following expectations which align with our mission, vision and corporate code of conduct.
Perform key responsibilities as detailed in this job description in a dependable, responsible and positive manner, consistent with all state and federal guidelines
Serve as a role model by exemplifying professional behavior, language, skills and attire in order to promptly and accurately serve the needs of stakeholders, members and their families
Assure adherence to PMHCC, Inc. policies and procedures; so that all work is of the highest quality and delivered in the most culturally competent and cost- effective manner
Promote and manage diversity and acceptance within PMHCC, Inc. and with all members and stakeholders by honoring and respecting their individuality, dignity and rights
Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs
Actively participate in required meetings and complete all mandatory training
Maintain high levels of advocacy and member confidentiality to ensure the success of PMHCC, Inc. and our mission
Assist in assuring both internal and external program integrity by being alert to and reporting suspected instances of provider and employee fraud, waste or abuse
Duties and Responsibilities:
Develop and execute the department's enterprise data strategy aligned with organizational priorities.
Advise the Commissioner, Deputy Commissioners, and executive team on data- informed policy, design, and decisions.
Direct the design and delivery of analytics that measure program effectiveness, system performance, and community outcomes.
Ensure transparency and accountability through executive dashboards, public- facing reports, and open data initiatives.
Champion the use of advanced tools and solutions (predictive analytics, artificial intelligence, automations, dashboards) to identify trends, risks, and opportunities.
Lead and grow teams in business intelligence, data governance, advanced analytics, and data architecture.
Serve as executive sponsor for workforce development and data literacy initiatives, including internal capacity-building programs such as the Business Intelligence Contributor (BIC) program.
Oversee the preparation of periodic progress reports, briefs, and presentations for DBHIDS leadership and stakeholders.
Other relevant duties as assigned.
Skills Required:
Demonstrated ability to set vision, influence senior leadership, and guide enterprise-level data initiatives.
Strong project management and strategic planning skills; proven ability to lead high-profile, multi-stakeholder initiatives.
Knowledge of enterprise data architecture, warehouses, APIs, and alignment with IT infrastructure.
Skill in translating complex analytics into actionable insights and clear communication products.
Excellent verbal and written communication skills, including the ability to present to executive and public audiences.
Strong interpersonal and relationship management skills across diverse stakeholders.
Ability to build partnerships across agencies, providers, and community organizations.
Familiarity with regulatory and compliance requirements related to health and human services data (e.g., HIPAA).
Commitment to advancing health equity and embedding equity principles into analytics and governance.
Capacity to identify emerging tools, technologies, and best practices to strengthen data strategy and operations.
Ability to mentor and inspire teams of data professionals.
Core DBHIDS Competences:
Teamwork and Collaboration:
Build and sustain relationships with co-workers and stakeholders and support efforts and deliverables. Encourage unity and help remove barriers to productivity and success
Respect:
Treat each other and our members and stakeholders with respect and sensitivity; recognizing the importance of diversity
Member Centric:
Focus on the needs of our service recipients by providing value-added services, promoting strong relationships and going beyond basic expectations to achieve the best possible outcomes
Honesty and Integrity
: Be open and honest in all we do. Maintain the highest level of integrity at all times
Commitment to Service Excellence
: Challenge ourselves to be forward- thinking and committed to providing total member and stakeholder satisfaction, first-in-class service and high quality, innovative programs
Compassion and Empathy: Demonstrate a deep appreciation for another's situation and point of view. Pay attention to emotional cues, listen effectively and show an exceptional level of caring about each person's perspectives and circumstances
Problem Solving: Build and implement logical solutions to resolving challenges/issues by using individual knowledge and experience while taking resources, constraints and PMHCC, Inc. values into consideration
Initiative and Self-Directed:
Proactively manage time and resources in a way that ensures that all work is done in the most efficient manner while identifying and implementing initiatives without interventions from co-workers, supervisors or stakeholders
Flexibility and Adaptability:
Adjust approaches and behaviors in order to meet the constantly changing environment head-on and accomplish PMHCC, Inc. and individual goals. Strive to adapt to, accept and embrace change within areas of responsibility
Communication:
Effectively and appropriately share thoughts, ideas and information - both written and oral. Respectfully listen to co-workers and stakeholders to gain a full understanding of issues/situations
Education and Experience:
Bachelor's degree in Data Analytics, Information Management, Public Health, Social Work, Public Policy, Statistics, or related field.
Advanced degree (Master's, MBA, MPA, MPH, or related) preferred.
10+ years of progressively responsible experience in data analytics, business intelligence, or information management, including significant leadership responsibilities.
Demonstrated experience developing and executing enterprise data strategies and governance frameworks in a complex organization.
Proven ability to work with executive leadership, operational teams, and external stakeholders to drive system-wide change.
Track record of leading data teams and delivering high-impact analytic projects from design to implementation.
Physical Demands:
Ability to physically perform the duties and work in typical office conditions.
Must be able to sit for extended periods of time using a computer monitor, keyboard, and mouse.
Must be able to travel as needed for meetings and collaboration across agencies and providers
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal
employment for all employees and applicants without regard to race, religion, color, sex,
sexual preferences, age, national origin, disability, behavioral health status, military
status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able
to perform the functions of the job with either reasonable accommodation or unaided.
PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in
accordance with the law.
ACT Acute Care Certified Peer Spec (CPS)
Pmhcc Inc. job in Philadelphia, PA
CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical, psychiatric and Legal conditions, extensive use of services, and lack of follow through with treatment. This population requires the highest level of medical necessity as defined by the state Adult Environmental Matrix. The CPS provides supportive services to people with serious mental illness that are assigned to Community Treatment Teams, under the supervision of the CPS Coordinator. This is accomplished through ensuring that the mission, goals and philosophy of CTT are operationalized within the team.
The incumbent works with individuals in their community environment assisting them in their mental health recovery through self-disclosure, instilling a sense of hope, encouragement and vision in the future by assisting them to: (a) better understand their mental illness; (b) promote self-advocacy: (c) develop interpersonal skills and social support/networks; (d) reinforce budgeting skills to allow greater independence in management of funds; (e) develop leisure and recreational activity planning skills; (f) integrate with self-help support groups and other community avenues toward advancing their personal recovery objectives.
Duties and Responsibilities:
Carries out the daily routine of individualized engagement activities with persons in Recovery utilizing recovery concepts that include sharing personal recovery experiences, developing a peer relationship that encourages future hope and maximum participation in the community with focus on community integration (e.g., work, school, relationships, physical activities, self-directed hobbies and interests, etc.).
Assists the person in identifying and valuing his/her unique strengths, abilities and assets and how to best utilize them to achieve their goals.
Works in concert with person and case manager around Recovery goal development and planning, including: a) assisting individual to define personal interests and goals in relation to Recovery and obtaining the life they want in the community.
Supports individuals in crisis by visiting those who rely heavily on CRC services and during admission/discharge from acute psychiatric settings.
Provides education on WRAP and PAD to assist Recovering individuals in developing their own plans for advancing their recovery; conducts WRAP and PAD informational groups twice monthly in conjunction with other CPS colleagues.
Provides daily information and feedback regarding person's behavior, attitude and physical condition, as a part of participation in the treatment planning process and reports all changes in person's condition to CTT management and assigned case manager.
Serves as a role model and promotes self-advocacy so that Recovering individuals will have a voice that is fully heard in ensuring that their needs, goals and objectives are central in their dealings with provider agencies.
Participates in the identification of community resources that support individual's goals and interests in collaboration with case manager and other team staff, with particular focus on social networking, self-help, leisure and recreational planning, including accompanying individuals to events.
Participates fully in all team activities such as treatment planning, progress notes etc.
Liaises with community groups/agencies that promote Recovery, along with other team staff, to ensure consumer access to and participation by: a) discussing possible matches and opportunities that coincide with the person's interests; b) linking to self-help and mutual support groups; c) accompanying member to various community providers to familiarize them with potential resources; d) teaching them the skills needed to effectively and successfully utilize resources and; e) coaching to enable independent use of resources.
Coaches and provides consultation to promote recovery and self-direction.
Implements wellness strategies and provides cross training on pertinent subject matter to the team.
Provide additional training and consultation to the team in order to promote a culture of understanding of participant points of view and preferences are understood and respected in order to have these components integrated into the treatment and rehabilitation of the team participants.
Provides a 60-day transition mechanism for people graduating from the agency through participation in discharge planning, including maintaining contact via visits, telephone and email with the intent of ensuring ongoing success and offering re-engagement support in partnership with others in the agency, as needed.
Participates in daily team meetings and clinical care meetings to give input on Recovery issues; attends Open Forum and other required agency meetings.
Accompanies members to appointments (medical, dental, financial, entitlements, court and probation, etc.) to provide support and assistance, when requested.
Attends in-service and other training in order to meet mandated training hours.
Reads/completes required documentation in timely manner.
Assists member with increasing community tenure, enhance quality of life and attain highest level of independent functioning.
Adheres to a flex schedule that allows for evening and weekend hours as may be required to respond to individual needs.
Performs other duties, as assigned.
Skills Required:
Must have good verbal and written communication skills and work well with people. Have good, creative problem-solving skills; be able to work independently and be flexible and adaptive in handling changing priorities in a fast-paced work environment; must be able to use computer to record services.
Education and Experience:
High School Diploma or GED; Bachelor's degree in social science field preferred. Must be a current or former recipient of behavioral health services for two (2) years or more, have achieved at least one (1) year in recovery. Must have successfully completed DBH sponsored CPS Training Program.
Physical Demands:
Ability to sit for at least one (1) hour at a time; climb stairs when visiting consumers in their residence; lift up to 2Olbs when assisting consumers with moving.
Essential Functions/Other Requirements:
Must have a valid driver's license and be insurable by agency and must have use of a vehicle for work and on call. Able to work in the community for a significant pad of the day.
Must be able to share office space and work as a part of a team; able to work evenings and weekends, and have a good knowledge of city transit system. Must be willing and able to self-disclose own personal journey toward Recovery, to aid member in their journey.
Equal Opportunity Employment:
PMHCC-CTT, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC-CTT, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
Auto-ApplyBehavioral Health Manager
Pmhcc Inc. job in Philadelphia, PA
The Behavioral Health Manager provides support to the Southeastern Regional Office of Developmental Programs (ODP), Regional County Administrative Entity Offices of Intellectual Disabilities as well as their contracted Provider Agencies, Behavioral Health Professionals, Support Teams, Families, Caregivers and Individuals with Intellectual/Developmental Disabilities and Autism who also cope with mental health issues (also known as Dual Diagnosis). The Behavioral Health Manager works with all these groups to bring the most up to date resources, training and practices to support people who have intellectual/developmental disabilities and autism as well as mental health issues. The Behavioral Health Manager supervises the Integrated Health Care Systems Navigator role. The Behavioral Health Manager also works with internal PCHC staff to increase understanding of mental health diagnoses in this population.
Duties and Responsibilities:
Provide support specifically targeted to understanding and identifying target symptoms as they present in individuals with intellectual/developmental disabilities, autism and mental health diagnosis
Assist the PCHC Behavioral Health Department in developing tools and resources to assist individuals, families and teams to provide the best support possible for individuals with dual diagnosis
Conduct Environmental Observations as part of the Integrated Health Clinical Review Process and communicate findings to the team
Participate in Team Meetings as requested
Attend meetings in the SE Region as requested; present on Behavioral Health topics as requested
Participate in County Human Rights Committees with Administrative Entities, designed to review restrictive procedures being used with individuals; Assist with the review of behavioral support plans and provide recommendations
Assist Administrative Entities in identifying and addressing service gaps for individuals that are dually diagnosed
Work closely with local, regional and state entities to assure alignment with positive approaches to behavioral health.
Participate in state wide initiatives such as the Positive Approaches and Practices Committee in conjunction with SE Regional ODP and other staff
Support ODPs Dual Diagnosis initiatives and activities, such as participating in training activities (IE. Capacity Building Institute), Dual Diagnosis Curriculum and Conference, Positive Practice Journal, etc.
Develop working relationships with local and state-wide consumer advocacy groups with the goal of enhancing the everyday lives of individuals with dual diagnosis through better mental health and supports
Work with Behavioral Health entities, local inpatient and outpatient MH staff to improve understanding of, and access for individuals with intellectual/development disabilities, autism and mental illness
Participate in helping to develop systems and resources to promote awareness and access to Behavioral Health Services in the South East Region
Develop and host trainings for the regional Behavioral Specialist; Provide liaison between this group and county, regional, and state activities and initiatives
Work in concert with goals and mission of PCHC and the PCHC Behavioral Health Department
Supervision of Behavioral Health Department staff
Direct and oversee the activities of the behavioral health staff at PCHC, including IHCR, trainings, participation on appropriate committees; supporting the goals of PCHC and the Health Care Quality Units across the Commonwealth.
Provide indirect clinical insight pertaining to behavioral support for individuals with IDD, Autism and Mental Health Challenges and make recommendations based on those insights.
Provide leadership for the Behavioral Health component of PCHC including supervision and time management protocols.
Provide training on tools and behavioral/mental health related training for individuals, families, providers, supports coordinators, AE staff, regional staff and appropriate audiences as requested
Work in collaboration with the Consultant Psychiatrist to oversee the Integrated Health Review Process
Participates in PCHC Mangers' Meetings
Participates in Administrative Entity and State ID/A meetings as required
Coordinate internal reports for PCHC and PMHCC management as required
Ensure a positive working environment between departments and all of PCHC
Provide continuity of services between departments and the community health system
Ensure timely reporting and follow through
All duties as assigned by the Director
Education and Experience:
Five + years experience in management setting
Graduate Degree in Human Services
Five + years working with individuals with I/DD/A, their families and support staff
Experience working with the community health system
Experience with supervision and time management
Physical Demands:
Must have the ability to sit for a minimum of one hour at a time, and to use a computer
Must be able to travel via car or public transportation for off-site home visits and meetings
Must have a valid driver's license when operating a company vehicle or personal vehicle during work hours and for work-related activities.
Essential Functions:
Ability to create well written reports by reviewing and integrating multiple sources of information from physical and behavioral health sources (i.e., psychiatry, psychology, primary care).
Ability to conduct a behavioral health review and assessment
Create and present well-organized presentations live in person and online formats
Ability to communicate and work well within an interdisciplinary team
Represent the HCQU on county and state workgroups, committees, trainings and projects related to dual-diagnosis for intellectual disabilities and autism
Must have the ability to physically perform the duties and able to work in the environmental conditions required of the position
Other duties as assigned
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplyData Application Specialist
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Data Application Specialist works as a member of the HealthIT team under the Sr. Data Engineer to support the DPH goals of enhancing department research and public services and facilitating the establishment and maintenance of department-wide data governance. This position is responsible for executing on project plans, and maintaining existing data-related solutions for department and divisional needs and services. This is multi-faceted position with responsibility within multiple database types, data integration, ETL, and application knowledge.
Duties and Responsibilities:
Participation in development and maintenance o f departmental and divisional data and governance programs
Database maintenance, optimization, and administration, as needed, to support DPH initiatives
Working closely with DPH, HealthIT, and OIT colleagues to choose and create appropriate solutions, using existing City and department resources whenever possible.
Creation of scripts, queries, stored procedures, and use of data APIs and Web services to integrate disparate data sources, create reports, and ensure data integrity.
Suggest tools for use within DPH for working with, reporting on, visualizing, and managing data.
Creation and maintenance of data visualizations, as directed
Application administration of and high-level support for DPH data management and visualization tools
Maintaining awareness of emerging technologies in related areas including awareness of visualization tools, new databases and data formats, integration techniques and common scripting languages
Observing DPH needs and proactively recommending to Sr. Data Engineer or IT Director, demonstrating, and implementing techniques, tools and solutions.
Ensuring data security as per the appropriate standards of both IT and Public Health professions
Working with vendors and contractors to ensure DPH receives appropriately built, maintainable, integration- friendly solutions
Operate as a member of the HealthIT team, including participation in team meetings, projects, and initiatives, and regularly use team communication tools
Create and maintain documentation on data-related solutions as implemented or used by DPH
Skills Required:
Demonstrated ability to learn and apply new languages, tools, techniques, and technologies
Fundamental understanding of databases, data structures
Familiarity with SQL, and SQL variations
Ability to script fluently in at least one common scripting language such as Python, Perl, or Ruby
Familiarity with data and database security; general knowledge of application controls and security
Knowledge of data visualization tools such as GIS (ArcGIS, QGIS, QGIS) BI and dashboarding (Tableau) and emerging/ open source tools
Knowledge of data analysis tools such as R, SAS
Understanding of data APIs and Web services
Demonstrated ability to produce human-readable data reports
Ability to learn quickly and become comfortable with unfamiliar software and hardware environments
Ability to work, learn, and research independently
Ability to work as a team member, and to proactively help improve the skills of team members through knowledge sharing and demonstration
Work within established policies and procedures, and also exhibit good judgement
Ability to translate between technical and non-technical solutions in a business context
Ability to respectfully work through challenging situations with clients and colleagues
Dedication to respecting others and treating others equally regardless of differences of any kind.
Basic customer service skills
Ability to manage time and tasks in a complex environment with multiple priorities
Effective oral and written communication skills
Organizational and operational adaptability
Presentation and proposal writing skills
Education and Experience:
Minimum of 3-5 years data management, engineering, integration and/ or visualization
Certification or coursework in relevant technologies or topics a plus
Bachelor's degree from an accredited college or university or equivalent work experience in a relevant position
Demonstrated experience in data management, integration, reporting and visualization preferably in a healthcare or public health environment
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Forensic BH Navigator- Private Counsel Navigator
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Forensic Behavioral Health Navigator supports individuals to help them remain successfully in the community, helps individuals connect to service to assist from further penetration in the criminal justice system, provides connections to services serve as alternatives to arrect and incarceration, and supports community reentry from incarceration. This position will provide dedicated support to court-appointed counsel representing individuals in local custody.
The forensic behavioral health navigator will serve all programs offered by the Behavioral Health and Justice Division of the Philadelphia Department of Behavioral Health and Intellectual dis Ability Services (DBHIDS) which are at the intersection of the behavioral health and criminal justice. Navigators will specialize in work at the one intercept point (i.e., police, pre-trial, jail reentry, probation and parole), and will work across intercepts in response to the needs of the population of justice involved individuals with behavioral health needs.
Duties and Responsibilities:
Forensic navigators help individuals with mental illness "navigate" the maze of treatment programs, the court system, and community support services for successful lives in the community. Navigators reduce barriers that keep individuals with mental illness from getting timely treatment by identifying behavioral health needs and diverting individuals to appropriate resources and away from jail.
Specific duties include:
Support court appointed counsel for individuals in local custody
Provide significant value by assisting counsel in navigating the behavioral health system on behalf of their clients
Offers insight into reducing unnecessarily long lengths of stay for clients
Provides a calm listening ear and constructive support.
Facilitating linkages to community treatment and outside support systems
Assists with referrals to obtain Medical Assistance
Assists with referrals to obtain case management
Arrange appointments for behavioral health, medical, and other care and services
Works in person at various locations such as FJD, CJC, Pretrial services and Reentry trailer
Other duties and locations can be assigned based on community needs.
Skills Required:
This position requires strong clinical skills, case management skills, and an ability to navigate systems of care, the criminal justice system, and community resources
Strong clinical and case management skills
Demonstrated understanding of and ability to navigate the behavioral health and criminal justice systems in Philadelphia
Knowledge of mental health disorders, substance use disorders, and co-occurring challenges
Knowledge of how behavioral health issues intersect with the criminal justice system in the City of Philadelphia
Cross-cultural skills and experience with culturally diverse populations. Recovery experience preferred
Knowledge of benefits, how to activate benefits, and how to leverage benefits to access treatment and resources
Demonstrated excellence in written and oral communication skills, Knowledge of multiple languages a plus
Demonstrated ability to establish and maintain effective working relationships.
Ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies representing varying perspectives and interests.
Additional skills include:
Recognizing signs and systems of mental illness
Understanding medications
Understanding special populations
Connecting with families and consumers
Employing de-escalation techniques to improve and manager behavior
Initiating 302 petitions
Education and Experience:
Bachelor's degree in social work, psychology or a related clinical field with at least 2 years of experience working with individuals with serious mental illness
Candidates must have a working knowledge of the Philadelphia Behavioral Health and Criminal Justice systems
Essential Functions:
Provide high level of timely and effective communication with internal and external partners to ensure program goals and objectives are met.
Conduct screenings and assessments and provide treatment plans based on individual needs for program participants
complete behavioral health treatment/ service history research for participants, where appropriate
Facilitate linkages to appropriate treatment providers and other social services based on the needs of the participant
Network with area community providers and provide resource coordination
Activate maximum benefits for individuals so they care access needed services and support
Interface with criminal justice representatives as needed to support the goals of each BHJD program
Enter and maintain clinical and program data
Maintain accurate, confidential records to document services provided using appropriate databases
Attend and patriciate in staff meetings and supervision
Equal Opportunity Employment:
PMHCC is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applications who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc will examine reasonable accommodations on a case by case basis in accordance with the law.
Clinical Assessor
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Behavioral Health and Justice Division (BHJD) is committed to working towards reducing criminal justice involvement for Philadelphians with behavioral health challenges, including Serious Mental Illness (SMI). BHJD organizes its work according to the Sequential Intercept Model, identifying opportunities to intervene at various points of criminal justice involvement to deflect and divert individuals away from further penetration of the system and into the behavioral health system. By helping connect individuals to needed treatment and support services that promote stability in the community, BHJD believes that Philadelphians are less likely to be arrested and can achieve health, well-being, and self-determination. BHJD also aligns with Stepping Up and focuses its efforts on lowering the number of Philadelphians with SMI admitted to the Philadelphia Department of Prisons (PDP), reducing their length of stay, connecting them to treatment/supports upon release, and reducing recidivism.
The Forensic Support Team (FST) of BHJD was established to meet the unique needs of Philadelphians who are either: 1. Adjudicated as not competent to stand trial on only misdemeanor charges and committed to a State hospital (e.g., Norristown State Hospital) or 2. Adjudicated as non-restorable. The FST works within PDP and Norristown State Hospital (NSH) in order to assist individuals while in jail, when transitioning from jail to NSH, and when reentering the community typically under the court's jurisdiction. To support this forensic population, the FST helps individuals navigate the Philadelphia judicial and behavioral health systems while also seeking to address each individual's unique legal, behavioral, medical, physical, cultural, and/or financial needs. The Clinical Assessor becomes an important part of a team comprised of: one (1) FST Supervisor (a licensed psychologist); one (1) FST Coordinator, three (3) Clinical Assessors, and one (1) Post-Doctoral Psychology Resident.
The Clinical Assessor will complete clinical assessments and provide system navigation for justice-involved individuals with behavioral health challenges who fall into either of the aforementioned priority groups. In this capacity, the Clinical Assessor is responsible for determining the appropriate level of care (LOC) for the individual via a procedure that is consistent with a strengths-based, biopsychosocial recovery model. The procedure relies on State hospitals and jails to provide access to the individual as well as clear documentation and consultation about the individual so an informed decision can be made about the appropriate LOC and the individual's risk for violence.
The decision about the LOC is based on the individual's: aspirations, goals for recovery, strengths, support system, risk for future violence, psychiatric diagnosis, medical diagnosis, psychiatric history, cognitive or physical limitations, results from any psychological measures or medical tests, current medications, incident reports, participation in recovery services, current treatment team input, and privileges earned. With this information and documentation, the Clinician Assessor collaborates with the Philadelphian and their treatment team in an effort to agree on an appropriate LOC as well as a re-entry plan and, when necessary, present the plan to the appropriate criminal court.
Duties and Responsibilities:
The Clinical Assessor helps individuals with SMI "navigate" the maze of treatment programs, the court system, and support services upon reentry into the community. The Clinical Assessor reduces barriers that keep individuals with SMI from accessing timely treatment by identifying behavioral health needs and directing individuals to appropriate resources.
An effective Clinical Assessor is a
:
Relationship builder
Building effective working relationships is the foundation of effective forensic navigation. To improve coordination of care for people with mental illness and to reduce barriers to reentry, navigators must work with different groups of people: individuals who are incarcerated, healthcare teams within the PDP, criminal justice partners, families, NSH staff, and resource providers within the community. It is important to build effective working relationships with all of these groups.
Clinical care coordinator
The Clinical Assessor conducts forensic evaluations and coordinate care for individuals who are either: 1. Adjudicated as not competent to stand trial on only misdemeanor charges and committed to a State hospital (e.g., NSH) or 2. Adjudicated as non-restorable. They coordinate with the court system, NSH, and treatment providers to determine the most appropriate and effective interventions and levels of care, and they provide the needed linkages. They plan reentry for individuals who will be returning to the community. Moreover, Clinical Assessors enhance the continuity of care as individuals transition between PDP and NSH.
Creative problem solver
The Clinical Assessor finds creative solutions to barriers. Some individuals with mental illness utilize commonly used services, but others have unique needs that require initiative and creative thinking to locate the appropriate resources.
Organized information manager
The Clinical Assessor manages and tracks a large amount of information. Assessments, referrals, legal statuses, and treatment histories are just a few things the Clinical Assessor needs to track and, by law, this information must be kept confidential and secure. It is important that the Clinical Assessor stays organized and uses a systematic approach to information management.
Specific duties
Perform level of care and other-discharge related assessments for individuals adjudicated not competent to stand trial and/or non-restorable that are detained at the PDP or NSH
Attend treatment team meetings for individuals detained at NSH to monitor progress and/or changes in clinical presentation
Facilitate access to re-entry services and programs
Identify individuals for diversion and share with appropriate justice partners
Review legal status, commitment type, charges, competency opinions and findings, and clinical needs for all individuals on the waitlist to NSH on an ongoing basis
Maintain accurate, confidential records documenting services provided and unmet needs using appropriate databases
Remain current with resource and referral information
Maintain list of community resources
Build and maintain relationships with key individuals (e.g., PDP staff, Public Defender), and provide updates upon marked changes in an individual's clinical or legal status to trigger appropriate interventions
Coordinate with courts to ensure timely court hearings and legal proceedings, particularly when an individual's clinical or legal status changes
Provide behavioral health literacy and continuity of care training to both behavioral health providers and criminal justice personnel
Provide updated progress reports for criminal court hearings and attend those hearings when necessary
Identify gaps in re-entry resources offered and work to bridge those gaps Other duties as assigned
Education and Experience:
This position requires a master's level degree in social work, psychology, or a related clinical focused field with at least two years of experience working with individuals with serious mental illness and/or in clinical-forensic assessment. Knowledge of and experience in working with the Philadelphia criminal justice system and/or the Philadelphia behavioral health system are preferred.
The position requires demonstrated skills in communication, problem solving, decision making, and report writing. The individual possesses the ability to skillfully communicate verbally and in writing with a variety of multidisciplinary partners, including judges, attorneys, jail staff, provider agencies, psychiatrists, nurses, and social workers.
Physical Demands:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space - reaching file cabinets, fax and copier machines when necessary. Must be able to sit for up to 2 hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Able to travel locally via public transportation and on foot from 1601 Market Street to 1101 Market Street, CBH, and various other destinations as needed.
Essential Functions:
Valid driver's license and use of personal licensed and insured vehicle during work hours or ability to navigate public transportation to attend sites in person throughout the city. Ability to effectively utilize computers, databases, and related common office software packages such as Microsoft Word, Excel, and PowerPoint. Ability to pass all background checks required.
Equal Opportunity Employment:
PMHCC is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently or become disabled must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC will examine reasonable accommodations on a case-by-case basis with accordance to the law.
Mobile Certified Recovery/Certified Peer Spec
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Certified Peer Specialist (CPS)/Certified Recovery Specialist (CRS) focus on providing behavioral health intervention, and other recovery support services for adults with substance use disorder (SUD) and/or co-occurring disorders in the community as an integral part of the Mobile Outreach and Recovery Services (MORS) Continuity of Care (COC) team.
The CPS/CRS Mobile play a crucial role in supporting individuals by promoting long-term recovery within the context of the community. CPS/CRS Mobile operates as a comprehensive support system, combining personal experiences, mentorship, advocacy, motivation, and respect for individuality. CPS/CRS aim is to prevent relapse, promote long-term recovery, and contribute to the development of a strong and supportive recovery-oriented community.
The CPS/CRS work collaboratively with Behavioral Health Case Manager (BHCM) to provide support to individuals seeking behavioral health care and recovery support services in the community. CPS/CRS and BHCM professionals work ensure warm handoffs, smooth transitions, and continuity of care for individuals in need.
As a part of the warm hand-off process, the CPS/CRS position involves facilitating linkages to care/services, providing support, conducting assessments, ensuring continuity of care, and maintaining accurate records to help individuals access services across a continuum of care to achieve their health and wellness goals in the community. This position may also require telephonic outreach, data entry, and periodic reports.
This position is based at designated locations in communities deemed high risk for substance misuse and heroin/opioid overdose such as Kensington and other “hot spots” in Philadelphia County. No less than 75% of the time shall be spent conducting outreach, engagement, assisting with escort/transport of eligible individuals to care and supportive services as needed. CPS/CRS must also be able to work closely with multidisciplinary teams and organizations in the community.
Duties and Responsibilities:
Conduct assertive outreach and engagement targeting adults seeking behavioral health care and recovery support resources throughout Philadelphia County.
Offer recovery support to individuals seeking services and resources to combat SUD and co-occurring disorder in designated communities.
Identify and support linkages to behavioral health care, including medication assisted treatment (MAT), and community-based recovery-oriented resources (i.e., educational, vocational, social, cultural, spiritual, self- help, professional services, etc.) that support the individual's goals and interests.
Assist in the development and enhancement of individualized recovery plans by identifying and prioritizing strengths and needs, recognizing pathways to recovery, and advocating for recovery and community resources.
Collaborate with BHCM and other stakeholders to provide effective recovery support services for individuals on caseload.
Maintain notes, reports and accurate records in files and database(s), adhering to established program standards.
Maintain confidentiality regarding information received during the facilitation of recovery support services along with an understanding of federal, state, and local confidentiality rules and regulations.
Engage in continuing professional development and education relative to recovery support services to enhance knowledge, skills, and abilities as required to maintain credentials.
Skills Required:
Must be a Certified Peer Specialist or Certified Recovery Specialist with at least one year of experience working in the behavioral health field.
Bilingual (Spanish/English) preferred, but not required
Education and Experience:
High school diploma or equivalent. Also, CPS/CRS must be on record with at least 2 years sustained, current recovery history.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Mobile Behavioral Health Crisis Specialist
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Philadelphia Fire Departments (PFD) division of Mobile Integrated Health (MIH), in collaboration with the Department of Behavioral Health and Intellectual DisAbility Services (DBHIDS) and the Criminal Justice Division of the Managing Directors Office (MDO), has developed a behavioral health Alternative Response Unit (ARU-3) for community risk reduction in Philadelphia.
City services are shifting away from its current all-police response to involuntary commitments (302s). The shift would have members of ARU-3 engaging those who are high utilizers of EMS 911 calls, CRC transports, primary care clinics, and special population 302s.
PFD MIH and DBHIDS will provide alternative responses and management of behavioral health calls and special population 302s. The Division of PFD MIH, DBHIDS, and the MDO are natural partners in an innovative model to improve behavioral healthcare outcomes, decrease trauma in the community, and provide services in a strength-based, recovery-oriented, trauma-informed, and culturally sensitive approach.
The ARU-3 unit will consist of one MIH Fire Paramedic Captain, one MIH Fire Paramedic Lieutenant, two MIH Fire Service Paramedics, four MIH Fire Service EMTs, one COC Director, one COC Assistant Director, one Clinical Coordinator, four Mobile Behavioral Health Crisis Specialists, and one Epidemiologist/Data.
The Mobile Behavior Health Crisis Specialist (MBHCS) works with individuals, and their community supports to assess and de-escalate a crisis, suggest a level of care necessary to meet the individual's needs, offer alternatives to involuntary hospitalization through treatment planning, and coordinate community care with the other members of ARU 3.
The cross trained MBHCS provides liaison to community agencies to facilitate communication and service provision for clients requiring multiple services who are clinically complex and high risk. The MBHCS may also need to provide emergency crisis intervention services to individuals who are high risk, e.g., suicidal, homicidal, psychotic, with the goal of stabilization and finding creative and safe community treatment alternatives. This includes rendering the above services to all presenting patients including the perinatal population, those requiring family oriented services , and individuals engaged in substance use including facility in responding to individuals who have overdosed. The MBHCS will consult with the other members of the ARU-3 regarding the need for referrals to psychiatrist, a primary care physician, hospital emergency department, crisis response center, or placing individuals in substance use treatment per determinant of the ASAM Level of Care. The primary goal of this team is engagement and improving individuals' quality of life through linkage to treatment, rehabilitation, and support services that promote wellness, recovery, integration, and community safety.
Duties and Responsibilities:
Engage with community members who are in jeopardy of presenting for psychiatric admission, decompensation, and/or substance use relapse.
Collaborate with partners/providers, including but not limited to Police and/or CIRT, in addition to all other mobile crisis units across the city to improve behavioral health outcomes for individuals in the community.
Focus on low acuity 911 calls and 302 means of transport for special populations (children, pregnant, geriatric, etc.)
Provide behavioral health assessment only for de-escalation (if needed) during encounters.
Discuss with other ARU 3 members possible interventions for individuals and families.
Provide connection to behavioral health resources
Provide follow-up on recommended services
Coordinate linkage to behavioral health, medical and social services
Work in the community in collaboration with PFD-Emergency Medical Services when dispatched; this includes riding along with PFD personnel in PFD vehicles.
Complete documentation for follow-up and data collection
Assist individuals and or family members to “navigate” the multiple systems involved in addressing their behavioral health needs
Ability to work a flexible schedule (likely non-traditional morning/evening hours and potential evenings) weekends required
Work along with multi-agency partners with a willingness to report to a unified command structure
Maintain current information on available resources and appropriate Evidence-Based Practices (EBP)
Collaborate with hospitals (ER/CRCs) to ensure continuity of care (warm handoff)
Provide outreach, engagement, and assessment to individuals identified by ARU 3 in need of services.
Remain physically mobile to provide aggressive outreach in the community to engage individuals and their families.
Help stabilize and resolve crises while functioning under pressure in challenging situations.
A willingness to accept training and additional certifications provided as necessary.
Skills Required:
Demonstrate the ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies
Demonstrate qualities of integrity, stability, creativity, and negotiation skills
Knowledge of community-based resources in Philadelphia
Familiarity with the DSM V and ASAM criteria
Knowledge of basic medical and psychiatric terminology
Knowledge of the process for filing a 302 and the documentation required
Bilingual is strongly recommended but not required
Education and Experience:
Bachelor's Degree required in social work, psychology, or a related field. This position must have five years of experience with a strong emphasis on behavioral health/crisis. Knowledge of substance use, crisis response, and field experience is a plus.
Physical Demands:
Must be able to function in uncommon situations.
Must be able to work in the fast-paced environment of an emergency (911) response system.
Understands stress response and the methods to ensure personal well-being.
Understands the concepts of basic body-substance isolation as well as general universal precautions.
Ability to physically perform the duties and to work in the environmental conditions required. The environment will include working indoors and outdoors in varying weather conditions.
This position will require the individual to have the ability to bend, stoop, and stand for long periods.
Ability to sit for at least one (1) hour at a time and to use a computer and telephone.
Able to lift to 20 lbs. when handling supplies, equipment, etc.
Essential Functions:
Five years of experience with a strong emphasis on behavioral health/crisis.
Must have a valid driver license and familiarity with the Philadelphia public transportation system.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Network of Neighbors Response Planner
Pmhcc Inc. job in Philadelphia, PA
The Philadelphia Department of Behavioral Health and Intellectual dis Ability Services' Trauma Response and Emergency Preparedness (DBHIDS) works to plan and prepare for emergencies; responds to traumatic and overwhelming stressful circumstances, educates the public and safeguarding emergency preparedness and trauma- informed approaches, coordinates behavioral health emergency responses and long-term recovery efforts, and develops tools and identifies resources to support the overall preparedness, and resiliency to various communities in the City of Philadelphia
Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public health environment. The successful candidate for this Response Planner position will be primarily responsible for assisting with growing and shaping the DBHIDS trauma response program, the Network of Neighbors. This position requires flexibility with scheduling and the ability to work beyond the standard workday and weekends. Network of Neighbors is a network of trained individuals who are called on to support communities throughout the City of Philadelphia after violent, and often traumatic incidents, and to support communities experiencing ongoing overwhelming stressful situations/circumstances. Network of Neighbors provides a safe space and facilitates structured conversations for the impacted community to discuss their reactions to the traumatic incident or ongoing stressful circumstances utilizing evidence-informed and trauma-informed approaches. The Response Planner position is also expected to support the Trauma Response and Emergency Preparedness Unit with facilitating responses to disasters or other emergency incidents that may arise. This could involve working during non-business hours for extended periods of time.
Duties and Responsibilities:
Participating in evidence-informed PTSM/PFA Trainings to facilitate responses to traumatic incidents and highly overwhelming and ongoing stressful situations in communities
Gaining subject mailer expertise in the area of disaster response, trauma, and recovery
Developing partnerships with stakeholders from local, state and federal government as well as community-based organizations. non-profit organizations and private entities
Facilitating communication and coordination between agencies involved in an emergency response under the direction of the Director of Trauma Response and Emergency Preparedness
Support Network staff with processing requests for assistance including the following: conducting triage & assessments with impacted community, providing technical assistance, coordinating responses, and supporting Community Trauma Responders before, during, and after each response.
Learn and utilize Network of Neighbors data reporting (VEOCI) and assist with the collection and tracking of data.
Travel extensively throughout Philadelphia County for meetings, responses, and training to include i.e., lifting (approximately five (5)-20 lbs.) and transporting training materials
Collect data and outcomes for external funding and internal development.
Assists with organizing training and conducting presentations related to the TREP and Network of Neighbors
Assists with developing the Networks presence in the community via advertising, email list serve of community contacts, social media, attending community meetings, etc, and networking
Cross system collaboration to ensure trauma-informed approaches and practices are implemented in identified and targeted areas
Performing other tasks, as assigned
Skills Required:
Strong interpersonal skills and emotional intelligence
Ability to listen and work with diverse communities
Ability to work independently on projects and demonstrate initiative
Effective oral and written communication skills
Ability to meet deadlines and take direction from team members
Ability to perform other tasks assigned to support the functioning of the team
Strong organizational skills
Ability to maintain effective working relationships and develop partnerships
Ability to coordinate diverse groups toward a common goal
Flexibility to handle various tasks and support team members as needed
Ability to remain calm and present during stressful and traumatic situations
Strong self-awareness about personal stressors and limitations
Ability to contribute and coordinate work within a small team Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access)
Education and Experience:
Bachelor's Degree with at least six (6) years of experience. Master's Degree from an accredited school in public health, social work, or a related field preferred
Experience working within public health, social work, or human services organizations is preferred
Familiarity with Philadelphia geographic area and working with communities is preferred Network of Neighbors Response Planner
Essential Functions:
Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space, reaching file cabinets, fax and copier machines, when necessary. Must be able to sit for up to two (2) hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Ability to travel locally via personal vehicle, public transportation and on foot between DBH) DS offices or other destinations as needed. Ability to work during non-business hours for extended periods of time; as needed, in a field environment and during disasters or emergencies.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.
Auto-ApplySubstance Use Disorder Management Specialist
Pmhcc Inc. job in Philadelphia, PA
Job Description
The Clinical Service Manager is responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, provider management and treatment quality monitoring. The Clinical Service Manager must utilize clinical knowledge of best practices and evidence-based treatments to ensure BHSI members receive timely access to quality, medically necessary behavioral health services.
Duties and Responsibilities:
Authorize and reauthorize treatment utilizing ASAM Criteria.
Facilitate care coordination with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community-based services.
Carries a caseload of provider agencies and acts as the liaison and primary contact to those agencies.
Authorizes and reauthorizes the continuation of treatment or recommends and facilitates necessary changes in the levels of care.
Performs on-site utilization review activities as needed which may include, but are not limited to, the review of client charts, documentation of treatment services, completion of required paperwork, confirmation of attempt to establish M.A. eligibility.
Performs telephonic screenings as required and clinical dispositions as needed.
Monitors program eligibility of active patients via the Department of Welfare's PROMISe & e-CIS systems. Appropriately manage cases based on eligibility.
Ensures all required client paperwork is received and complete.
Maintain documentation in BHSI's electronic system consistent with agency and industry standards.
Work collaboratively with team members including assisting with the training of newly hired employees as requested, covering work when peers are out of the office as assigned.
Display clinical integrity, advocacy and commitment to member and family driven care and principles of resiliency and recovery.
Other duties as assigned.
Skills Required:
Excellent clinical case conceptualization skills
Maintain high levels of advocacy. Possess the ability to actively listen and work to resolve grievances expressed by the provider network and community members, while exercising care and compassion.
Proactive planning and meeting facilitation
Customer service
Familiar with psychiatric and medical conditions and concurrent medication usage
Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders.
Excellent interpersonal and collaboration skills
Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute
Ability to work independently and as part of a team
Excellent time management and prioritization skills and ability to multi-task
Compliant with HIPAA and Confidentiality regulations
Education and Experience:
Bachelor's degree in related field with 3 years of relevant work experience in SUD; bachelor's degree and 5 years of relevant work experience in SUD; master's degree in related field with 2 years of relevant work experience in SUD; or master's degree with 3 years of relevant work experience in SUD.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
Substance Use Disorder Management Specialist
Pmhcc Inc. job in Philadelphia, PA
The Clinical Service Manager is responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, provider management and treatment quality monitoring. The Clinical Service Manager must utilize clinical knowledge of best practices and evidence-based treatments to ensure BHSI members receive timely access to quality, medically necessary behavioral health services.
Duties and Responsibilities:
Authorize and reauthorize treatment utilizing ASAM Criteria.
Facilitate care coordination with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community-based services.
Carries a caseload of provider agencies and acts as the liaison and primary contact to those agencies.
Authorizes and reauthorizes the continuation of treatment or recommends and facilitates necessary changes in the levels of care.
Performs on-site utilization review activities as needed which may include, but are not limited to, the review of client charts, documentation of treatment services, completion of required paperwork, confirmation of attempt to establish M.A. eligibility.
Performs telephonic screenings as required and clinical dispositions as needed.
Monitors program eligibility of active patients via the Department of Welfare's PROMISe & e-CIS systems. Appropriately manage cases based on eligibility.
Ensures all required client paperwork is received and complete.
Maintain documentation in BHSI's electronic system consistent with agency and industry standards.
Work collaboratively with team members including assisting with the training of newly hired employees as requested, covering work when peers are out of the office as assigned.
Display clinical integrity, advocacy and commitment to member and family driven care and principles of resiliency and recovery.
Other duties as assigned.
Skills Required:
Excellent clinical case conceptualization skills
Maintain high levels of advocacy. Possess the ability to actively listen and work to resolve grievances expressed by the provider network and community members, while exercising care and compassion.
Proactive planning and meeting facilitation
Customer service
Familiar with psychiatric and medical conditions and concurrent medication usage
Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders.
Excellent interpersonal and collaboration skills
Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute
Ability to work independently and as part of a team
Excellent time management and prioritization skills and ability to multi-task
Compliant with HIPAA and Confidentiality regulations
Education and Experience:
Bachelor's degree in related field with 3 years of relevant work experience in SUD; bachelor's degree and 5 years of relevant work experience in SUD; master's degree in related field with 2 years of relevant work experience in SUD; or master's degree with 3 years of relevant work experience in SUD.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.
Auto-ApplyStaff Psychologist & Forensic Supp Team Supv
Pmhcc Inc. job in Philadelphia, PA
The Staff Psychologist and Forensic Support Team Supervisor conducts clinical work in support of BHJD initiatives as well as assists the Associate Director of Clinical Assessment Initiatives in managing and supervising the Forensic Support Team.
Duties and Responsibilities:
Specific duties include:
Perform Level of Care and other discharge-related assessments for Individuals court-ordered ordered to competency evaluation and restoration services. This includes referrals from the First Judicial District Court Clinic, individuals detained at Philadelphia Department of Prisons, and individuals adjudicated unrestorable at Norristown State Hospital or Wernersville State Hospital.
Serve as chief BHJD liaison to Norristown State Hospital staff, including multidisciplinary treatment teams.
Assist the Associate Director of Clinical Assessment Initiatives in managing and rising the Forensic Support Team.
Provide supervision to select Master's-level Clinical Assessors.
As needed, provide testimony in court for Individuals BHJD completes assessments for other otherwise supports.
Work with the Associate Director of Clinical Assessment Initiatives to develop procedures to divert individuals detained at PDP from the NSH Waitlist
Assist the Associate Director of Clinical Assessment Initiatives in planning for BHJD's role In the evolution of the First Judicial District Court Clinic.
Assist the Associate Director of Clinical Assessment Initiatives with planning and development of a potential community-based competency restoration program.
Collaborate with community partners to help Philadelphians access Forensic Levels of Care throughout the City.
Oversee complex clinical referrals that BHJD assists with, Including assessment of individuals with potential neurocognitive or neurodevelopmental conditions, assessment of Individuals with personality disorders, assessment of individuals with severe and recalcitrant Serious Mental Illnesses, and assessment of malingering.
Assist the Justice System Liaison and Director of Training with the administration of BHJD Postdoctoral Residency, including providing recruitment, didactic, and supervision support as needed.
As needed, collaborate with the Justice System Liaison and Director of Training to serve as a behavioral health trainer and consultant to Philadelphia's Mental Health Courts, other specialty courts, and other justice partners.
As needed, collaborate with the BHJD Executive Director Team to develop policies and procedures for best serving the needs of justice-Involved Philadelphians with behavioral health challenges.
Represent BHJD, DBHIDS, and Philadelphia county on committees, at conferences, and at meetings as needed.
Interface with a wide range of Internal and external multidisciplinary partners, including, but not limited to Judges, attorneys, police officers, corrections officers, jail staff, provider agencies, psychiatrists, nurses, social workers; to facilitate systems Improvement
Attendance at conferences to represent and support DBHIDS as assigned.
Other duties as assigned.
Skills Required:
Demonstrated skills in communication, problem solving, decision making, and leadership. Ability to skillfully communicate verbally and in writing with a variety of multidisciplinary partners, Including judges, attorneys, police officers, corrections officers, jail staff, provider agencies, psychiatrists, nurses, social workers. Ability to manage many projects simultaneously. Supervision and leadership skills required. Knowledge of Philadelphia behavioral health and criminal Justice systems strongly preferred.
Education and Experience:
Doctoral degree in Psychology or a related field from an accredited program preferred. Clinical license required. Clinical supervision experience required. Preference for Individuals who have worked in public forensic mental health systems.
Equal Opportunity Employment:
PMHCC, Inc. is committed to equal opportunity. It Is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Americans with Disabilities Act:
Employees as wen as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. win examine reasonable accommodations on a case by case basis in accordance with the law.
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