What does a pmo manager do?
PMO (program management office) managers are professionals who are responsible for managing a team to guide the delivery of programs and projects by providing strategic and operational support. These managers must perform project management on key accounts and lead critical requirement phases to improve project quality and professionalism. They are required to collaborate with vendors and department directors to identify business process improvement opportunities. PMO managers must also ensure that staff members across all business units are following the PMO requirements.
Pmo manager responsibilities
Here are examples of responsibilities from real pmo manager resumes:
- Coordinate and schedule all global face-to-face and webinar training sessions via WebEx; manage daily training schedule.
- Manage eBusiness roadmaps for large projects affecting the Bio-Rad ecommerce stack including multi-year ERP implementation and ecommerce platform replacement.
- Work with PMO and business unit staff members to implement project management methodologies and lead business process re-engineering initiatives.
- Handle intake process, obtain insurance authorizations, supervise utilization and management of Medicaid behavioral health manage care services.
- Develop a project management culture in a true entrepreneurial environment by instituting a user friendly PMO governance program.
- Implement PPMC software and resource management tools, process templates, SharePoint document repository management processes, and customer satisfaction surveys.
- Serve as SME and main point of contact in key measure metrics for Texas Medicaid.
- Engage partners to assign resources and PMs.
- Enhance infrastructure security to ensure ISO compliance.
- Provide oversight management to all work stream project managers.
- Maintain effective relationships with product owners and scrum member.
- Hire, train and establish skill sets for PMs.
- Gather various reports from SME's in various formats i.e.
- Implement PMI base project standards and an earn value reporting system.
- Conduct classes using SDLC training material for analysts, developers and project managers.
Pmo manager skills and personality traits
We calculated that 6% of PMO Managers are proficient in Program Management, Oversight, and Project Management Methodology. They’re also known for soft skills such as Business skills, Leadership skills, and Organizational skills.
We break down the percentage of PMO Managers that have these skills listed on their resume here:
- Program Management, 6%
Supported program management for Receivables Replacement, Contract Acquisition Process, and Universal Customer Master implementation.
- Oversight, 6%
Streamlined project selection and prioritization, allowing for greater portfolio alignment, oversight and control.
- Project Management Methodology, 5%
Collaborated with department leaders to develop an enterprise wide project management methodology.
- Enterprise Resource Planning, 5%
Supply Chain Management Co-sponsored selection of the SAP Enterprise Resource Planning System.
- Project Management, 5%
Developed governance for project management and project portfolio prioritization, which resulted in strategic alignment of project selection and faster delivery.
- Portfolio Management, 4%
Project portfolio management reporting and tracking guidelines were established along with training and mentoring of agency project managers.
"program management," "oversight," and "project management methodology" are among the most common skills that pmo managers use at work. You can find even more pmo manager responsibilities below, including:
Business skills. One of the key soft skills for a pmo manager to have is business skills. You can see how this relates to what pmo managers do because "it managers must develop and implement strategic plans to reach the goals of their organizations." Additionally, a pmo manager resume shows how pmo managers use business skills: "established a collaborative partnership between business leaders and information technology, and initiated standardized project management methodology. "
Leadership skills. Another soft skill that's essential for fulfilling pmo manager duties is leadership skills. The role rewards competence in this skill because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." According to a pmo manager resume, here's how pmo managers can utilize leadership skills in their job responsibilities: "provide program leadership and support issue/risk tracking/coordination, milestone tracking, dependency management, cross-workstream/team coordination. "
Organizational skills. This is an important skill for pmo managers to perform their duties. For an example of how pmo manager responsibilities depend on this skill, consider that "some it managers must coordinate the work of several different it departments to make the organization run efficiently." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a pmo manager: "performed organizational planning, staff acquisition, performance management and team development. ".
Analytical skills. For certain pmo manager responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a pmo manager rely on this skill, as "it managers must analyze problems and consider and select the best ways to solve them." For example, this snippet was taken directly from a resume about how this skill applies to what pmo managers do: "led program management, financial analysis, customer relationship and technical initiatives. "
Communication skills. A commonly-found skill in pmo manager job descriptions, "communication skills" is essential to what pmo managers do. Pmo manager responsibilities rely on this skill because "it managers must explain their work to top executives and give clear instructions to their subordinates." You can also see how pmo manager duties rely on communication skills in this resume example: "administered sharepoint cms for team communication and document management. "
The three companies that hire the most pmo managers are:
- CBRE Group189 pmo managers jobs
- Pwc66 pmo managers jobs
- Deloitte8 pmo managers jobs
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Compare different pmo managers
Pmo manager vs. Information technology technical services manager
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
There are some key differences in the responsibilities of each position. For example, pmo manager responsibilities require skills like "program management," "oversight," "project management methodology," and "enterprise resource planning." Meanwhile a typical information technology technical services manager has skills in areas such as "service management," "customer service," "itsm," and "service delivery." This difference in skills reveals the differences in what each career does.
Information technology technical services managers tend to make the most money working in the finance industry, where they earn an average salary of $124,604. In contrast, pmo managers make the biggest average salary, $109,794, in the finance industry.information technology technical services managers tend to reach lower levels of education than pmo managers. In fact, information technology technical services managers are 10.7% less likely to graduate with a Master's Degree and 0.5% more likely to have a Doctoral Degree.Pmo manager vs. Information technology systems manager
An information technology systems manager is responsible for monitoring the efficiency and optimal performance of the organization's technology systems. Information technology systems managers ensure the safety and security of all the network systems, developing standard operating procedures to avoid unauthorized access and suspicious activities. They also identify technical opportunities to improve network infrastructures and technology solutions. An information technology systems manager must have excellent knowledge of the technology industry, as well as a strong command of programming languages and system codes to design configuration and maintain the stability of systems.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that pmo manager responsibilities requires skills like "program management," "oversight," "project management methodology," and "enterprise resource planning." But an information technology systems manager might use other skills in their typical duties, such as, "customer service," "network infrastructure," "san," and "sql server."
On average, information technology systems managers earn a higher salary than pmo managers. Some industries support higher salaries in each profession. Interestingly enough, information technology systems managers earn the most pay in the hospitality industry with an average salary of $139,343. Whereas pmo managers have higher pay in the finance industry, with an average salary of $109,794.In general, information technology systems managers achieve lower levels of education than pmo managers. They're 15.3% less likely to obtain a Master's Degree while being 0.5% more likely to earn a Doctoral Degree.Pmo manager vs. Senior information technology manager
A senior information technology manager is responsible for monitoring the efficiency and performance of the company's technology and network systems. Senior information technology managers oversee technology infrastructures and operations, ensuring the processes adhere to the company policies and regulations. They analyze the schematics and specifications of computer systems, maintaining the safety and security across all networks to prevent unauthorized access. A senior information technology manager must have extensive knowledge of the technology industry, as well as a strong command of programming languages.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a pmo manager is likely to be skilled in "program management," "oversight," "project management methodology," and "enterprise resource planning," while a typical senior information technology manager is skilled in "cloud," "architecture," "strong problem-solving," and "customer service."
Senior information technology managers earn the highest salary when working in the professional industry, where they receive an average salary of $143,891. Comparatively, pmo managers have the highest earning potential in the finance industry, with an average salary of $109,794.senior information technology managers typically earn lower educational levels compared to pmo managers. Specifically, they're 7.6% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.Pmo manager vs. Information technology operations manager
An Information Technology Operations Manager is responsible for the smooth running of the computer systems. They ensure the operation of computer systems in accordance with specifications, costs, and timelines.
Even though a few skill sets overlap between pmo managers and information technology operations managers, there are some differences that are important to note. For one, a pmo manager might have more use for skills like "program management," "oversight," "project management methodology," and "enterprise resource planning." Meanwhile, some responsibilities of information technology operations managers require skills like "customer service," "cloud," "network infrastructure," and "azure. "
The finance industry tends to pay the highest salaries for information technology operations managers, with average annual pay of $131,479. Comparatively, the highest pmo manager annual salary comes from the finance industry.information technology operations managers reach lower levels of education compared to pmo managers, in general. The difference is that they're 13.0% more likely to earn a Master's Degree, and 0.5% more likely to graduate with a Doctoral Degree.Types of pmo manager
Updated January 8, 2025
