Operations Analyst - Retail Bank Operations
Operations internship job at PNC
You can play a critical role in the success of PNC as a member of our Retail Bank Operations team. You'll help drive crucial behind-the-scenes functions for many lines of business. This includes essential items such as managing the cash needs of our branch and ATM networks, protecting the bank from potential fraud, and identifying ways to continually improve our processes. If you're ready for exciting new challenges in your career, bring your passion and expertise to PNC.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Work Lead within PNC's Retail Bank Operations organization, you will be based in Cleveland, OH. The position is primarily based in a PNC location.
Shift - 8:30am - 5:00pm EST Monday - Friday
Key Duties and Responsibilities:
- Data Analysis: Gather, analyze, and interpret operational data to spot trends and identify areas for improvement throughout the fulfillment process.
- Data Entry and Records Management: Accurately input and maintain information using SharePoint, Excel, Word, PowerPoint, and OneNote to ensure data integrity and accessibility.
- Mail Handling: Receive and process incoming mail deposits efficiently and maintain proper records of all transactions.
- Teller Work: Manage deposit transactions, rigorously adhere to cash handling procedures and compliance requirements, and reconcile and balance all transactions to ensure accuracy and completeness.
- Research Accounts and Deposits: Conduct research into operational programs, including detailed investigations of accounts and deposit activities, analyze findings, and present recommendations to improve fulfillment processes or address operational issues.
- Performance Monitoring: Track key performance indicators (KPIs) such as order accuracy, cycle times, and productivity rates to help the team meet its targets.
- Process Optimization: Assess current workflows and recommend process improvements to boost efficiency and reduce operational costs.
- Reporting: Create and distribute routine reports on fulfillment metrics, operational issues, and improvement projects to management and other stakeholders.
- System Maintenance: Keep fulfillment systems and databases up to date, troubleshoot data problems, and ensure ongoing data quality.
- Cross-Functional Collaboration: Collaborate with internal departments-both remotely and in-house-to resolve operational challenges and implement solutions.
- Problem Solving: Detect root causes of operational issues, including diagnosing and addressing machine maintenance needs, and develop effective solutions to minimize disruptions.
- Compliance and Quality Assurance: Support fulfillment operations' adherence to company policies, safety standards, and quality guidelines.
Additional Responsibilities
- Stakeholder Communication: Act as a point of contact for internal and external stakeholders regarding fulfillment operations.
- Ad Hoc Analysis: Carry out special analyses and reporting as requested by management.
- Continuous Improvement: Proactively seek out and implement best practices within fulfillment operations.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Executes routine transactions/processes of varying risk and financial value utilizing standard policies and procedures. May have specific responsibility for a specialized product or functional area.
+ Identifies and escalates exceptions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions.
+ Ensures the appropriate materials and documentation are available to complete transactions. Confirms equipment is operational, if applicable.
+ Provides responses and documentation to inquiries and ad hoc requests for a specialized product or function. Provides feedback on workflow and work received. May participate in process improvement projects. May assist in training and onboarding of new hires.
+ Reviews transactions, related documents and verifies work processes to ensure accuracy and conformance to established service levels and applicable policies and procedures. May participate in risk mitigation activities and view reports to identify exceptions, monitor quality and ensure compliance.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)
**Competencies**
Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management, Products and Services, Standard Operating Procedures
**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma or GED, however may require related experience or product knowledge to accomplish primary duties. Typically
**Education**
No Degree
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $35,500.00 - $63,050.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/02/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Hotel Operation Intern
Bay City, WI jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Operate a Point of Sale System, process cash, credit / debit card and Players Card comp transactions for services and retail products
Adhere to cash handling and financial transactions policies and procedures
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Hotel Operation Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Operate a Point of Sale System, process cash, credit / debit card and Players Card comp transactions for services and retail products
Adhere to cash handling and financial transactions policies and procedures
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Purchasing & Warehouse Intern
Farmington, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Place purchase orders for Treasure Island stock items
Obtain specifications on products being purchased or sourced
Inventory control on stock items
Pick, verify and deliver correct items, quantities, and cost per applicable paperwork
Obtain department approvals for delivered items
Place received inventory items in the correct bin locations
Keep warehouse organized and clean
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Preferred:
Proven detail orientation, prioritization and planning skills required
Proven computer experience
Knowledge of inventory control (i.e. First In First Out (FIFO))
Skills
Required:
Proven organizational, communication and negotiating skills required
Accurate and detail-oriented
Highly organized and the ability to adapt quickly to changing priorities
Computer skills Microsoft Office and Windows
Problem solving skills
Verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must be able to reach and twist frequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Purchasing and Warehouse departments and throughout the property including the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke; outdoors and extreme temperatures
Computer use
Database Marketing Intern
Farmington, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Purchasing & Warehouse Intern
Cottage Grove, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Place purchase orders for Treasure Island stock items
Obtain specifications on products being purchased or sourced
Inventory control on stock items
Pick, verify and deliver correct items, quantities, and cost per applicable paperwork
Obtain department approvals for delivered items
Place received inventory items in the correct bin locations
Keep warehouse organized and clean
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Preferred:
Proven detail orientation, prioritization and planning skills required
Proven computer experience
Knowledge of inventory control (i.e. First In First Out (FIFO))
Skills
Required:
Proven organizational, communication and negotiating skills required
Accurate and detail-oriented
Highly organized and the ability to adapt quickly to changing priorities
Computer skills Microsoft Office and Windows
Problem solving skills
Verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must be able to reach and twist frequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Purchasing and Warehouse departments and throughout the property including the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke; outdoors and extreme temperatures
Computer use
Purchasing & Warehouse Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Place purchase orders for Treasure Island stock items
Obtain specifications on products being purchased or sourced
Inventory control on stock items
Pick, verify and deliver correct items, quantities, and cost per applicable paperwork
Obtain department approvals for delivered items
Place received inventory items in the correct bin locations
Keep warehouse organized and clean
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Preferred:
Proven detail orientation, prioritization and planning skills required
Proven computer experience
Knowledge of inventory control (i.e. First In First Out (FIFO))
Skills
Required:
Proven organizational, communication and negotiating skills required
Accurate and detail-oriented
Highly organized and the ability to adapt quickly to changing priorities
Computer skills Microsoft Office and Windows
Problem solving skills
Verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must be able to reach and twist frequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Purchasing and Warehouse departments and throughout the property including the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke; outdoors and extreme temperatures
Computer use
Database Marketing Intern
Ellsworth, WI jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Database Marketing Intern
Northfield, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Database Marketing Intern
Rosemount, MN jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
Answer guest inquiries regarding marketed offers and communications applying discretion while adhering to property goals and policies when determining appropriate corrective action
Work in Island Passport, Hotel and/or Call Center as scheduled (must meet or exceed expectations for each position while in the role)
Maintain integrity and accuracy of various databases in order to increase efficiency and success of guest contact
Manage treatment and affective administration of returned mail
Prepare ongoing analysis reports focusing on the system or program integrity
Manage a series of guest correspondence initiatives
Provide support for market analysis initiatives
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
Provide accurate and consistent support in assigned department
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
Previous guest service experience
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to manage projects in a timely and efficient manner
Ability to independently complete multiple tasks in a professional manner
Ability to serve both internal and external customers
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by division director
PHYSICAL DEMANDS
Must be able to walk and / or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel and stoop
Must have the ability to independently lift up to 25 pounds on a frequent basis
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally must deal with angry or hostile individuals
High volume direct public contact
Purchasing & Warehouse Intern
Prescott, WI jobs
. Pay Rate: $14.25/hour ESSENTIAL DUTIES AND RESPONSIBILITIES
Place purchase orders for Treasure Island stock items
Obtain specifications on products being purchased or sourced
Inventory control on stock items
Pick, verify and deliver correct items, quantities, and cost per applicable paperwork
Obtain department approvals for delivered items
Place received inventory items in the correct bin locations
Keep warehouse organized and clean
Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
High School Diploma/GED or equivalent experience
Preferred:
Proven detail orientation, prioritization and planning skills required
Proven computer experience
Knowledge of inventory control (i.e. First In First Out (FIFO))
Skills
Required:
Proven organizational, communication and negotiating skills required
Accurate and detail-oriented
Highly organized and the ability to adapt quickly to changing priorities
Computer skills Microsoft Office and Windows
Problem solving skills
Verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
REQUIRED TRAINING
Treasure Island guest service training
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk and / or stand or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to push, pull and grasp objects routinely
Must be able to reach and twist frequently
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Purchasing and Warehouse departments and throughout the property including the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke; outdoors and extreme temperatures
Computer use
Field Operations Intern (Open to all college students in the Carlisle, PA area)
Carlisle, PA jobs
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Open to all college students in the Carlisle, PA area
Are you a student ready to gain hands-on experience in retail management, sales, and store operations? Pilot Company's Operations Summer Internship Program is a paid, 10-week, full-time program designed to give you a comprehensive learning experience in one of our Travel Centers. This is an interactive and challenging opportunity for students who are ready to grow both personally and professionally.
What You'll Do
You'll partner with a Travel Center General Manager (TCGM) and other leaders to learn the fundamentals of our operations and deliver exceptional guest experiences. Your responsibilities will include:
Retail Operations: Learn the basics of retail sales, guest satisfaction, and financial metrics.
Team Management: Learn to manage shifts and understand team member roles and responsibilities.
Safety and Standards: Help maintain company standards for physical and food safety, cleanliness, and in-stock conditions.
Guest Experience: Embrace our "smile, greet, and thank" culture and learn how to manage guest surveys.
Administrative Tasks: Assist with cash handling, weekly scheduling, and completing daily reports.
Sales: Use suggestive selling methods to promote and sell products to guests.
Qualifications
Education: Currently enrolled as a student in a college or university. Preference is given to rising juniors or seniors actively pursuing a degree related to business, retail, or a similar field.
Skills: You should have strong leadership and teamwork skills, excellent communication, and the ability to solve problems and manage multiple priorities.
Qualities: We're looking for someone who is a self-starter with a high work ethic, is flexible and adaptable, and demonstrates initiative.
Physical Requirements: You must be able to lift up to 30 pounds, stand and walk for a full shift, and be comfortable with stooping, bending, twisting, and reaching. You'll also work in various indoor and outdoor conditions.
Travel: Travel up to 40% is required.
Candidates open to relocation upon graduation are preferred but not required
Additional Information
This internship is a paid, full-time program running from June 1 - August 6, 2026. If you're ready to take on a challenging and rewarding internship with a leading company, please submit your application. We look forward to hearing from you!
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Payroll Operations Specialist
Irving, TX jobs
The Payroll Operation Specialist is responsible for providing outstanding support to all Chuck E Cheese and Peter Piper employees.
Process payroll for approximately 13,000 employees weekly for PPP and CEC U.S. and Canadian locations.
Collaborate with Supervisor to review, research and resolve time and attendance interface issues before payroll is processed.
Verify payments and prepare checks for distribution.
Assist daily by mailing out on demand checks ensuring accurate and timely delivery to the employee.
Communicate and assist stores on manually entering missed punches for employees as needed.
Notify the Payroll Supervisor and Manager of any unusual or suspicious activity.
Assist in managing the payroll email box and hotline with prompt and professional responses.
Assist with special projects accurately and within allocated deadlines as needed.
The successful candidate will have the following required skills and experience:
Experience: 2-3 years' experience in an office environment working as part of a team in an open office environment. Large employer multi-state payroll experience required.
Knowledge of: Workday, ADP (Work Force Now), Aloha Insight, NBO time and attendance interfaces and Wisely Pay-cards (all states) a plus.
Education: High School Diploma or equivalent. CPP or FPC a plus.
Technical Skills: MS Word, Excel, Access, Outlook, and various other technical accounting programs. Data entry experience.
Confidentiality: Maintain an elevated level of privacy and confidentiality for our employees.
Other:
Must have good verbal and written communication/customer service skills.
Strong analytical and math aptitude required.
Must be able to work 8 - 5 p.m. with occasional overtime.
Small team environment great attendance is a must.
Demonstrated ability to work under tight deadlines in a fast-paced environment.
Ability to work as part of a team as well as independently.
Ticket Operations Intern, 2026 Season
Indianapolis, IN jobs
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Ticket Operations Intern
REPORTS TO: Manager of Ticket Operations
LOCATION:
Indianapolis, IN
FLSA STATUS:
Non-Exempt
EMPLOYMENT TYPE:
Intern
DURATION:
January 2026 - July 2026
ABOUT US
At Penske Entertainment, we don't just host world-class events-we create unforgettable moments. Our team fuels four iconic motorsports brands:
Indianapolis Motor Speedway (IMS) - home of the world's largest spectator sporting facility and annually hosts the world's most prestigious auto race: the Indianapolis 500 presented by Gainbridge.
INDYCAR - The Indianapolis-based governing body for North America's premier open-wheel auto racing series, the NTT INDYCAR SERIES, and its developmental series, INDY NXT by Firestone.
IMS Productions - A multifaceted broadcast and multimedia division that helps bring INDYCAR and IMS events to life for global audiences.
Motorsports Events Management (MEM) - Promotes major events featuring premier motorsports series throughout the United States.
Whether on the track, behind the scenes, or on the screen, our people are at the heart of everything we do. If you're ready for a career where excitement, purpose, and impact collide-we want to meet you.
WHAT YOU'LL DO
As a Ticket Operations Intern, you will support all IMS Ticket Office operations for major events, including the INDYCAR Grand Prix, Indianapolis 500, Brickyard Weekend, and other ticket-related events.
In this role, you'll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You'll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment.
YOUR RESPONSIBILITIES
Customer Service
Provide all guests with a positive first impression of the Indianapolis Motor Speedway by offering superior, individualized guest service.
Communicate effectively with guests via telephone, face-to-face and email to establish their needs efficiently and provide accurate information regarding all IMS events.
Provide exceptional customer service to all internal and external customers.
Ticket Sales and Service
Aid guests with the purchase and distribution of tickets, parking, and any additional products through communication with customers via in-person, telephone, and email.
Handle cash, check, and credit card payments responsibly and accurately, with the ability to balance monies by batch to submit to Financial Coordinator.
Ability to be flexible and effectively explain tickets, products, and events to consumers.
High level of knowledge of IMS facility and familiarity with stands, gates, and parking areas.
Accurately operate IMS computer ticket system (SCORE) to process daily ticket orders and payments for packaging and fulfillment of all event tickets.
Pull, package, and prepare all products for mailing orders for all events.
Accurately maintain confidential customer and business information.
Operate and maintain remote ticket locations during event times as assigned.
Other projects as assigned.
WHAT YOU BRING
We're looking for someone who's ready to bring great effort every day and is committed to growing with us.
Required Experience & Skills:
Superior customer service skills and service-oriented philosophy.
Strong knowledge of MS Office, with an emphasis on Excel, Word, and PowerPoint.
High level of integrity and ability to maintain confidentiality.
Innovative and critical thinker, self-starter with problem solving skills with results driven goals.
Effective communication and relationship building skills; both verbal and written.
Ability to work in a role that requires attention to detail, organizational and time management skills.
Demonstrated ability to multi-task and prioritize in a fast-paced environment.
Proven ability to handle pressure with time constraints, while simultaneously maintaining multiple responsibilities efficiently and accurately.
Highly motivated and resourceful self-starter with a positive attitude.
Ability to work independently and as part of a team.
Cultural competence and the ability to thrive in a diverse environment
Alignment with Penske Entertainment's core values and standards
Education:
Currently pursuing an undergraduate or graduate degree from an accredited college or university.
Any equivalent combination of experience and training which provides knowledge and abilities necessary to perform in this position.
Leadership:
This position does not have any supervisory responsibilities.
FLEXIBILITY & TRAVEL
General office hours are Monday-Friday, 9 AM to 5:00 PM
Extended hours required during race weekends and key event periods (especially May).
No travel required.
Our teams work together to create flexibility that supports life in and out of work.
PHYSICAL DEMANDS
Ability to lift up to 50 lbs.
Extended periods of sitting, standing, or walking (as needed).
Comfort working indoors/outdoors and around event noise.
Must be able to see and hear in the normal range with or without correction and communicate verbally and in written form with great facility and must be understood.
Must have the stamina to work long hours and must be willing to work an irregular schedule, which may include weekends or evenings.
WORK ENVIRONMENT
Fast-paced, collaborative office and event settings.
Work is performed in an office environment with other workers. Incumbent shall be exposed to those conditions normally encountered in a business office environment.
Staff will experience frequent interruptions and must be prepared to interact with others on a regular basis.
BENEFITS & PERKS
Opportunity to serve as an ambassador for the Indianapolis Motor Speedway and Indy 500
Access to developmental programming and networking events
EQUAL OPPORTUNITY
Penske Entertainment is proud to be an equal opportunity employer. We're committed to creating a workplace where everyone can thrive-regardless of race, gender, orientation, background, or ability.
ExperiencePreferred
1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
2026 Stadium Operations Internship
Schaumburg, IL jobs
Schaumburg BoomersStadium Operations InternshipSummer 2026 Posted: 11/19/25Expires: 3/31/26Full-Time - This is a seasonal position. (mid-May to end-August) Compensation: Monthly Stipend The Schaumburg Boomers are seeking enthusiastic, self-motivated college students to be a part of the 2026 season. As an intern, you will obtain first-hand experience in the entire operation of a successful professional baseball franchise. A Stadium Operations intern would primarily be focused on elevating the fan experience by ensuring all areas of the ballpark are clean, safe, and ready for guests to enjoy. Every day is different with the Boomers, but a typical day might include:
Assisting with day-to-day operations of the stadium
Assisting with managing & scheduling cleaning staff for each home game
Assisting with general office duties
Working with cleaning staff to maintain stadium
Assisting with non-game day events or concerts: planning, setting up, tearing down, etc.
Fix or notify Director of Stadium Operations if something needs to be fixed in the stadium
General duties to prepare stadium to be "game day ready"
Display outstanding teamwork and communication skills
Participate in various community events such as parades, tabling events, etc.
Help with the day-to-day function of the organization. You may be asked to do several tasks. It's part of the all-inclusive experience!
You're a good fit if you:
Are currently attending college
Are able to work all 51 home games and additional off-site events, extended hours are required
Have a strong attention to detail & organizational skills
Have the ability to adapt to a fast-paced, multi-task work environment
Have superior oral communication
Are highly motivated with a strong work ethic
Have a strong desire to work in a team environment
Ability to lift 50+ pounds required
Have an upbeat personality with the ability to positively interact with fans
Please submit your resume & cover letter to TeamWork Online.
Please note: The Boomers do not provide housing for interns. Interns are responsible for securing their own housing and transportation.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Summer 2026 Football Operations Intern - Laguna Hills, CA
Laguna Hills, CA jobs
The Football Operations Internship at ATHLETES FIRST will provide you with a great deal of hands-on experience and insight into the world of sports through the agency lens. It is a great opportunity for a passionate, creative, and focused graduate or exceptional undergraduate student who is interested in a career in sports or entertainment management. Over the course of the internship, the candidate would work closely with an NFLPA certified contract agent as well as a client relations associate, assisting in a variety of both challenging and interesting projects surrounding our professional and collegiate athletes.
*Summer will begin May 11th to September 4th*
This position is based in our HQ office in Laguna Hills.
Intern Responsibilities and Projects:
NFL and Rookie Clients
Monitor and report NFL injuries and relevant NFL news
Create NFL Stat Report on clients and vet recruits
Create and maintain college stat report
Assist in contract analysis
In-depth team and position analysis
Assist in monitoring film/images for any NFL Fine Appeals
Create coaching and executive bios
Recruiting
Individual recruiting research as assigned including in-depth background bios of potential recruits
Prepare recruiting materials
Research and generate new information for agents in player, coaching or personnel staff recruitment
Research, coordinate, and assist with event logistics on a needed basis (Super Bowl, NFL Combine, NFL Draft, youth football camps, etc.)
Identify potential new marketing opportunities for clients
General office duties and administrative services as assigned
Requirements:
Extremely organized and able to handle multiple tasks simultaneously
Polished written and oral communication skills
Strong ability to work as part of a team, as some coworkers will be in satellite offices
Critical thinker and problem solver
Strong knowledge of the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
Must have a car as some tasks will require intern to travel
Revenue Operations Specialist - Promotional Merchandising
Boston, MA jobs
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
We're looking for a strategic and detail-oriented candidate to join our Revenue Operations team as a Promotional Merchandising Specialist. In this role, you'll be responsible for ensuring that the presentation of our promotions across surfaces like the promo carousel, strapline banners, and other customer touchpoints are optimized to drive engagement, clarity, and business impact. You'll combine your passion for customer experience and executional mindset to help maximize our customer engagement for our Sportsbook.
What you'll do as a Revenue Operations Specialist - Promotional Merchandising
Own the end-to-end merchandising of promotional campaigns across the DraftKings Online Sportsbook, including carousel, straplines, landing pages, and more.
Ensure timely and accurate execution of promotional content based on campaign calendars and business priorities.
Partner with Marketing, Creative, CRM, and Product to align messaging and promotional priorities across all customer-facing surfaces.
Monitor in-app and web promotional real estate to ensure the most impactful offers are prominently and effectively displayed.
Analyze performance data to iterate on design, placement, and messaging strategies.
Design and run experiments to maximize customer engagement.
Maintain documentation and processes to ensure consistency and scalability of merchandising execution.
Serve as a point of contact for surfacing merchandising opportunities and resolving creative or logistical challenges.
What you'll bring
2-4 years of experience in digital merchandising, marketing operations, or similar fields. Experience in gaming, ecommerce, or digital media environments is a plus
Strong attention to detail and organizational skills, with the ability to manage multiple campaigns and deadlines simultaneously.
Experience evaluating A/B tests, campaign lift, or other experiment methodologies.
Proven ability to turn ambiguous data into clear, concise narratives for non-technical stakeholders.
Strong problem-solving and critical thinking skills; comfortable challenging assumptions and asking “why”.
Familiarity with CMS tools, marketing asset management, or merchandising platforms.
Excellent communication and stakeholder management skills, particularly in cross-functional environments.
#LI-AW1
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 85,600.00 USD - 107,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyStadium Operations Internship
Sauget, IL jobs
Join the Gateway Grizzlies Professional Baseball Team as a Stadium Operations Intern for the 2026 season! The internship offers students the opportunity to gain valuable hands-on experience in professional sports through our dynamic internship program. The internship runs from May to September and does not end early if interns complete their required hours. The Gateway Grizzlies are located in Sauget, IL and have been a part of the Frontier League since 2001. The Grizzlies made the playoffs in 2025 for the third consecutive year! Check us out: ************************ Qualifications:
Must be for college credit
Authorized to work in the U.S.
Valid drivers license
Work effectively in a team environment.
Must be able to problem solve quickly and work efficiently in an intense environment.
Able to meet deadlines and balance multiple tasks.
Must be willing and able to lift items up to 50 lbs. for set up and take down of games and events.
Self-motivated, organized, and detail oriented.
Flexible to work long days, evenings, weekends, and holidays.
Responsibilities:
Managing, coordinating, and assisting employees in an assigned concession area.
Creating and maintaining a clean, safe and fun ballpark for all fans and players.
Assisting in inventory controls to ensure that the facility is adequately stocked for all events.
Ensuring meals and areas are prepped and ready for teams before or after games.
Coordinating all aspects of ballpark rentals- concerts, college games, city championships, etc. to provide the best possible experience to our clients.
Assisting in all facets of preventative maintenance for the ballpark
Managing employees, janitorial services, and security around the ballpark for games and events.
Acting as the primary liaison between group sales and catering departments.
Ensuring that facility is prepared to accommodate group outings each night.
Helping and learning about end-of-night finances and reports.
Assisting in grounds and field maintenance around the ballpark
Answering phone calls & everyday questions about the Gateway Grizzlies organization
Assisting and learning from other departments throughout the entire internship.
Being available for community appearances with or as the mascot.
Compensation:
Unpaid internship (Candidates are required to work 25-40 hours per week for the internship)
Candidates can work games and extra events for compensation at an hourly rate.
Housing is not provided for the internship (Applicants should consider the Greater St. Louis Area for housing)
Over the years, Gateway Grizzlies interns have gone on and worked in all 4 major league sports! Are you ready for the opportunity? If so, we look forward to reviewing your application. Gateway Grizzlies is an Equal Opportunity Employer
Ticketing Operations Internship
Sauget, IL jobs
Join the Gateway Grizzlies Professional Baseball Team as a Ticketing Operations Intern for the 2026 season! The internship offers students the opportunity to gain valuable hands-on experience in professional sports through our dynamic internship program. The internship runs from May to September and does not end early if interns complete their required hours. The Gateway Grizzlies are located in Sauget, IL and have been a part of the Frontier League since 2001. The Grizzlies made the playoffs in 2025 for the third consecutive year! Check us out: ************************ Qualifications:
Must be for college credit.
Self-motivated, organized, and detail oriented.
Strong verbal and written communication skills.
Able to work effectively in a team environment
Must be able to problem solve quickly and work efficiently in an intense environment.
Able to meet deadlines and balance multiple tasks.
Basic computer skills (Microsoft Office: Word, Excel, PowerPoint, Publisher, etc.).
Must be willing and able to lift items up to 50 lbs. for set up and take down of games and events.
Flexible to work long days, evenings, weekends, and holidays.
Responsibilities:
Answer phone calls and everyday questions about the Gateway Grizzlies organization.
Work the ticket window assisting with customer getting and locating their tickets
Assist and make sales calls from generated leads lists.
Develop ticket packages with a promotional item for games.
Work as a ticket scanner, usher, team store associate, and giveaway team member.
Stock Izzy's Den with Novelty items as well as fulfilling orders.
Assist and learn from other departments throughout the entire internship.
Available for community appearances with or as the mascot.
Compensation:
Unpaid internship (Candidates are required to work 25-40 hours per week for the internship)
Candidates can work games and extra events for compensation at an hourly rate.
Housing is not provided for the internship (Applicants should consider the Greater St. Louis Area for housing)
Over the years, Gateway Grizzlies interns have gone on and worked in all 4 major league sports! Are you ready for the opportunity? If so, we look forward to reviewing your application. Gateway Grizzlies is an Equal Opportunity Employer
2026 Spring Stadium Operations Internship
Sauget, IL jobs
Join the Gateway Grizzlies Professional Baseball Team as a Stadium Operations Intern for the 2026 Spring season! The internship offers students the opportunity to gain valuable hands-on experience in professional sports through our dynamic internship program. The internship runs from January through May. The Gateway Grizzlies are located in Sauget, IL and have been a part of the Frontier League since 2001. The Grizzlies returned to the playoffs for the third consecutive year in 2025!
Check us out: ************************
Qualifications:
Must be for college credit
Authorized to work in the U.S.
Work effectively in a team environment.
Must be able to problem solve quickly and work efficiently in an intense environment.
Able to meet deadlines and balance multiple tasks.
Must be willing and able to lift items up to 50 lbs. for set up and take down of games and events.
Self-motivated, organized, and detail oriented.
Flexible to work long days, evenings, weekends, and holidays.
Responsibilities:
Managing, coordinating, and assisting employees in an assigned concession area.
Creating and maintaining a clean, safe and fun ballpark for all fans.
Assisting in inventory controls to ensure that the facility is adequately stocked for all events.
Coordinating all aspects of ballpark rentals- concerts, college games, city championships, etc. to provide the best possible experience to our clients.
Assisting in all facets of preventative maintenance for the ballpark such as employee supervision, janitorial services, and security.
Acting as the primary liaison between group sales and catering departments.
Ensuring that facility is prepared to accommodate group outings each night.
Helping and learning about end of night finances and reports.
Assisting in grounds and field maintenance around the ballpark
Answering phone calls & everyday questions about the Gateway Grizzlies organization
Being available for community appearances with or as the mascot.
Compensation:
Unpaid internship
Candidates can work games and extra events for compensation at an hourly rate.
Housing is not provided for the internship (Applicants should consider the Greater St. Louis Area for housing)
Over the years, Gateway Grizzlies interns have gone on and worked in all 4 major league sports! Are you ready for the opportunity? If so, we look forward to reviewing your application.
Gateway Grizzlies is an Equal Opportunity Employer