System Reliablity & Support Specialist (Production Support)
Specialist job at PNC
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a System Reliability & Support Specialist within PNC's Technology organization, you will be based in Miamisburg, OH, Dallas, TX or Pittsburgh, PA. The position is primarily based in a PNC location.
This position is part of the Information Delivery team which supports applications responsible for maintaining/providing reporting data and customer information pertaining to primarily Mortgage and Home Equity loans. This is a production support role, working with other teams on upcoming deployments including QA mock deployments, troubleshooting, testing, change request prep, address vulnerability findings, and any other aspects of maintaining applications readiness.
Technical Skills:
- ETL, API Services
- Dynatrace, ServiceNow, Jira, Big Panda, uDeploy, Jenkins, BitBucket, SQL Developer, OCP (OpenShift Container Platform)
- SQL, .NET, C#
- Exadata, Mong, Oracle
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.
+ Performs maintenance, including installation of patches and upgrades.
+ Incident detection, resolution and/or escalation. Participation in root cause analysis and correction resulting in prevention.
+ Monitors systems availability, performance, and capacity against baseline metrics and reports trends.
+ Develops in depth knowledge of supported systems and applications.
+ Performs application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design
**Competencies**
Analytical Thinking, Application Maintenance, Application Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management, IT Service Management (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Software Reliability Management, System Development Life Cycle, Technical Troubleshooting
**Work Experience**
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $51,750.00 - $103,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Houseperson - Carpet & Window Cleaning Specialist
Kingman, AZ jobs
Salary Range: 18 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Clean and maintain carpets, floors, glass surfaces and windows throughout the property.
Work Performed :
Shampoo carpets using extractor as scheduled and as necessary
Clean, strip and seal floors as scheduled and as necessary
Ensure equipment is cleaned and maintained
Repair equipment as necessary or report repairs needed to engineering or Managers
Set up and cleanup tools and equipment, ensuring equipment does not interfere with the guests activity or obscure pathways
Ensure proper use of all chemicals used in the cleaning process. Mix chemicals as needed.
Maintain daily log of shampoo work done
Assists other housekeeping staff as necessary
Clean interior and exterior windows throughout the resort and spa
Work at ground level as well as use of ladders to reach higher areas
Clean paintwork and window frames
Climb ladders and stairs as needed
Clean gutters and stairs as needed
Other duties as assigned
Supervision Exercised : None
Supervision Received : Team Leaders, Housekeeping Supervisors and Housekeeping Mangers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must be comfortable communicating with guests and staff with Basic English. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Prior floor care experience desired.
Physical Requirements :
75% walking and standing
25% bending, pushing and pulling
Lifting/Carrying up to 75 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to work at heights up to 10 feet
Ability to drive golf cart
Houseperson - Carpet & Window Cleaning Specialist
Flagstaff, AZ jobs
Salary Range: 18 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Clean and maintain carpets, floors, glass surfaces and windows throughout the property.
Work Performed :
Shampoo carpets using extractor as scheduled and as necessary
Clean, strip and seal floors as scheduled and as necessary
Ensure equipment is cleaned and maintained
Repair equipment as necessary or report repairs needed to engineering or Managers
Set up and cleanup tools and equipment, ensuring equipment does not interfere with the guests activity or obscure pathways
Ensure proper use of all chemicals used in the cleaning process. Mix chemicals as needed.
Maintain daily log of shampoo work done
Assists other housekeeping staff as necessary
Clean interior and exterior windows throughout the resort and spa
Work at ground level as well as use of ladders to reach higher areas
Clean paintwork and window frames
Climb ladders and stairs as needed
Clean gutters and stairs as needed
Other duties as assigned
Supervision Exercised : None
Supervision Received : Team Leaders, Housekeeping Supervisors and Housekeeping Mangers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must be comfortable communicating with guests and staff with Basic English. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Prior floor care experience desired.
Physical Requirements :
75% walking and standing
25% bending, pushing and pulling
Lifting/Carrying up to 75 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to work at heights up to 10 feet
Ability to drive golf cart
Houseperson - Carpet & Window Cleaning Specialist
Phoenix, AZ jobs
Salary Range: 18 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Clean and maintain carpets, floors, glass surfaces and windows throughout the property.
Work Performed :
Shampoo carpets using extractor as scheduled and as necessary
Clean, strip and seal floors as scheduled and as necessary
Ensure equipment is cleaned and maintained
Repair equipment as necessary or report repairs needed to engineering or Managers
Set up and cleanup tools and equipment, ensuring equipment does not interfere with the guests activity or obscure pathways
Ensure proper use of all chemicals used in the cleaning process. Mix chemicals as needed.
Maintain daily log of shampoo work done
Assists other housekeeping staff as necessary
Clean interior and exterior windows throughout the resort and spa
Work at ground level as well as use of ladders to reach higher areas
Clean paintwork and window frames
Climb ladders and stairs as needed
Clean gutters and stairs as needed
Other duties as assigned
Supervision Exercised : None
Supervision Received : Team Leaders, Housekeeping Supervisors and Housekeeping Mangers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must be comfortable communicating with guests and staff with Basic English. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Prior floor care experience desired.
Physical Requirements :
75% walking and standing
25% bending, pushing and pulling
Lifting/Carrying up to 75 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to work at heights up to 10 feet
Ability to drive golf cart
Houseperson - Carpet & Window Cleaning Specialist
Prescott Valley, AZ jobs
Salary Range: 18 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Clean and maintain carpets, floors, glass surfaces and windows throughout the property.
Work Performed :
Shampoo carpets using extractor as scheduled and as necessary
Clean, strip and seal floors as scheduled and as necessary
Ensure equipment is cleaned and maintained
Repair equipment as necessary or report repairs needed to engineering or Managers
Set up and cleanup tools and equipment, ensuring equipment does not interfere with the guests activity or obscure pathways
Ensure proper use of all chemicals used in the cleaning process. Mix chemicals as needed.
Maintain daily log of shampoo work done
Assists other housekeeping staff as necessary
Clean interior and exterior windows throughout the resort and spa
Work at ground level as well as use of ladders to reach higher areas
Clean paintwork and window frames
Climb ladders and stairs as needed
Clean gutters and stairs as needed
Other duties as assigned
Supervision Exercised : None
Supervision Received : Team Leaders, Housekeeping Supervisors and Housekeeping Mangers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must be comfortable communicating with guests and staff with Basic English. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Prior floor care experience desired.
Physical Requirements :
75% walking and standing
25% bending, pushing and pulling
Lifting/Carrying up to 75 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to work at heights up to 10 feet
Ability to drive golf cart
Houseperson - Carpet & Window Cleaning Specialist
Payson, AZ jobs
Salary Range: 18 To 18.50 (USD) Hourly Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you'll ever find! Come join us!
Basic Function : Clean and maintain carpets, floors, glass surfaces and windows throughout the property.
Work Performed :
Shampoo carpets using extractor as scheduled and as necessary
Clean, strip and seal floors as scheduled and as necessary
Ensure equipment is cleaned and maintained
Repair equipment as necessary or report repairs needed to engineering or Managers
Set up and cleanup tools and equipment, ensuring equipment does not interfere with the guests activity or obscure pathways
Ensure proper use of all chemicals used in the cleaning process. Mix chemicals as needed.
Maintain daily log of shampoo work done
Assists other housekeeping staff as necessary
Clean interior and exterior windows throughout the resort and spa
Work at ground level as well as use of ladders to reach higher areas
Clean paintwork and window frames
Climb ladders and stairs as needed
Clean gutters and stairs as needed
Other duties as assigned
Supervision Exercised : None
Supervision Received : Team Leaders, Housekeeping Supervisors and Housekeeping Mangers
Minimum Requirements :
High school diploma or GED, and/or equivalent work experience. Must be comfortable communicating with guests and staff with Basic English. Attention to detail and able to multi-task many priorities. Self motivated, ability to work with little supervision and organized. Must be dependable. Prior floor care experience desired.
Physical Requirements :
75% walking and standing
25% bending, pushing and pulling
Lifting/Carrying up to 75 lbs.
Hearing and Manual dexterity
Use of cleaning solutions
Ability to work in all types of weather conditions
Ability to work at heights up to 10 feet
Ability to drive golf cart
Service Desk Specialist
Oxon Hill, MD jobs
Apex Systems is currently hiring for a Service Desk Analyst with a leading federal program client in the government services industry. This role offers the chance to directly support a high-profile IT environment for a major federal agency, while gaining exposure to enterprise-level technologies. It's an excellent opportunity for someone looking to build a long-term career in IT, with strong potential for growth and internal promotion within the program.
Qualified candidates will have the following experience and skills:
Bachelor's degree and 2+ years of IT support experience OR 6+ years of equivalent experience
Strong troubleshooting skills on Windows Operating Systems and Microsoft Office products
Experience with ServiceNow and/or Remedy for incident and service request management
Hands-on experience installing, upgrading, and removing software
Advanced experience with Active Directory management and administration
Familiarity with remote support tools (e.g., BOMGAR) for desktop and laptop troubleshooting
Experience with patch management tools such as SCCM
Location: Oxon Hill, MD
Onsite expectation: Monday-Friday
Pay range: $24.00/HR - $28.00/HR
If you are interested, please apply here or email an updated copy of your resume to ***********************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Technology Support Analyst
Miami, FL jobs
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
Drayage Specialist
Decatur, GA jobs
As the Drayage Specialist, you will be responsible for processes and procedures used in ocean import activities, ensuring the timely and accurate movement of freight and information while providing an exceptional customer experience.
What does your day look like? Some of your duties may include:
Receive, review, and process vendor import purchase orders.
Manage company imports through multiple U.S. ports of entry: Savannah, Charleston, Norfolk, NY/NJ, Miami, Houston, and Los Angeles.
Manage fleet assets servicing ports of Savannah and NY/NJ.
Facilitate day-to-day shipment activities, ensuring accurate information distribution to carriers and customers.
Obtain and create shipment quotes and determine the best transportation methods.
Track and trace shipments and resolve issues with billing, shipping, or documentation.
Coordinate with freight forwarders, customs brokers, and overseas agents to ensure smooth release of goods.
Maintain professional relationships with internal teams, customers, vendors, carriers, and transportation agencies.
Identify new accounts and procure for-hire opportunities for the private fleet.
Things you need to be able to do:
Strong knowledge and experience in U.S. import transportation and processes.
Ability to work calmly under pressure and handle multiple stakeholders.
Effective communication skills with internal and external contacts at all levels.
High attention to detail and accuracy.
Analytical skills to gather, summarize, and report data efficiently.
Things that are a plus:
3-5 years of import or transportation-related experience.
Familiarity with Terminal Operating Systems for U.S. ports of entry.
Experience with large, complex importers.
Bachelor's degree in supply chain, Business, or a related field preferred but not required.
Creative, solutions-driven mindset with a desire to exceed expectations.
Why Join Us?
Be a vital part of a team that prioritizes safety and compliance across our operations.
Grow your skills with opportunities for professional development and on-the-job training.
Work in a supportive environment with dedicated transportation and safety professionals.
Competitive compensation package with benefits, including health insurance and retirement plans.
What we think you'll love about Gourmet Foods International:
Advancement Opportunities. We offer career advancement, including college reimbursement. We want to see you grow with the company.
Keeping it fresh. Learn new things every day, from emerging technologies to innovative products we distribute.
Teamwork. Work on a team that supports each other.
What else can we offer?
Gourmet Foods' Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Accident Insurance. We also offer a 401(k) plan with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO), Paid Holidays, Free College Tuition, paid parental leave, Professional Development Programs, opportunities to grow within the Company, Employee Discounts, and a Referral Bonus.
GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.
Instant Product Specialist
Louisville, KY jobs
For over 30 years, the Kentucky Lottery has earned more than $7.2 billion for the Commonwealth of Kentucky. Our mission is fueling imagination and funding education for all Kentuckians. For nearly two decades, the largest chunk of proceeds - over $5 billion, has gone to funding programs to help Kentucky students stay home and attend college. We have continued to break records - earning over $1 billion in sales every fiscal year since ‘17 to continue to support these important programs.
As a company that was voted Best Places to Work for 5 consecutive years (2021-2025), our team and company values are what makes the difference to college students all across Kentucky.
The Kentucky Lottery's Core Values:
Integrity - We do the right thing.
Accountability - We are accountable to the Governor, the General Assembly, the people of the Commonwealth and to each other.
Social Responsibility - We are a good corporate citizen, giving back to the community.
Diversity, Equity & Inclusion - We value and respect our colleagues, our customers, and the communities we serve.
Teamwork - We believe in collaboration and the strength of people coming together to achieve something great.
Innovation - We embrace innovation, working to proactively see opportunities.
Fun - We have fun at work and enjoy a positive work environment.
We want to make winners out of our players, retailers, college students and our employees. We are looking for the best talent to join our winning team.
JOB SUMMARY
The Instant Product Specialist provides support to the Director of Instant Product for the Kentucky Lottery Corporation (KLC). Assists Director of Instant Product with the execution of the scratch-off product line, accounting for a significant portion of the KLC's sales revenue. Assists in managing product objectives for optimum sales and profit results. Monitors product development and planogram schedules to ensure required timelines are met. Assists internal and external customers and vendors to ensure needs and requests are met in a timely manner. Maintains product sales reports for historical tracking and works on special projects as assigned by manager.
ESSENTIAL DUTIES/RESPONSIBILITIES
Assists Director of Instant Product in the review of draft working papers and disseminates to internal cross-functional review group to ensure all game design elements, programming, and deliverables are correct prior to execution and printing.
Downloads deliverable game files and artwork for dissemination to applicable departments, ad agency, and vendors. Notifies stakeholders when files are available for use.
Creates Game Start Sheets for each game and distributes to departments involved in game testing and approval process.
Monitors and updates Game Approval Log to ensure all games are approved and ready for allocation as scheduled.
Works with external vendors on development of game launch planograms. Manages robust review and approval process to ensure accuracy and completion within required timelines.
Assists in the development and approval of new game launch materials for in-house production and works with Production Team to ensure all materials are completed and delivered to the vendor warehouse within required timelines.
Assists with messaging at retail and maintains messaging calendar for internal reference and scheduling purposes.
Assists Director of Instant Product with documentation and annual reviews of critical product processes for training and business continuity purposes.
Maintains hard and electronic game files for audit trail requirements and works with the Corporate Records Liaison to coordinate destruction of files once retention period expires.
Works closely with designated back-up person, including training on new tasks as appropriate, for business continuity purposes in case of unplanned absence or unforeseen events.
Maintains product sales reports for historical tracking.
Assists Director of Instant Product with special projects and other duties, as assigned.
KNOWLEDGE/SKILLS/EXPERIENCE
Bachelor's degree in Business, Marketing, or related Social Science preferred; related experience may be substituted in lieu of degree.
Two years' experience in marketing, ad agency, print production, or product management preferred.
Experience in the gaming industry a plus.
Critical thinking skills with proven ability in root-cause analysis and process-oriented solutions impacting the big picture.
Aptitude and precision in analyzing numerical data ensuring accuracy and integrity in business operations.
Proven ability to work independently yet thrive in a “team” environment.
Proactive and self-motivated in collaborating with cross-functional teams and vendors to meet product requirements.
High attention-to-detail and organizational skills to remain focused and manage multiple tasks.
Ability to effectively communicate at all levels - verbally and in writing.
Above-average computer proficiency with strong working knowledge of Microsoft products.
CORE VALUES
Must be able to exhibit the KLC's core values:
Integrity - We do the right thing.
Accountability - We are accountable to the Governor, the General Assembly, the people of the Commonwealth and to each other.
Social Responsibility - We are good corporate citizens, giving back to the community.
Diversity, Equity & Inclusion - We value and respect our colleagues, our customers, and the communities we serve.
Teamwork - We believe in collaboration and the strength of people coming together to achieve something great.
Innovation - We embrace innovation, working to proactively see opportunities.
Fun - We have fun at work and enjoy a positive work environment.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
WORKING CONDITIONS
Office environment/hybrid according to KLC policies.
Travel - Minimal.
PHYSICAL REQUIREMENTS
Ability to lift up to 20 pounds: Occasionally
Standing or sitting: Continuously
Moving: Occasionally
Reaching, writing, fingering, typing: Continuously
Talking and hearing: Continuously
Seeing: must be able to read reports and use a computer: Continuously
Sitting for long periods of time: Continuously
BENEFITS
We offer a comprehensive employee benefits package including medical, dental, vision, wellness program, health savings account, flexible spending accounts, company paid life insurance, supplemental life insurance, company paid short-term and long-term disability, paid parental leave, voluntary benefit plans, generous paid time off plans, retirement plans - including 401(k), 457(b), IRAs, and a money purchase retirement plan in which after one year of service the company contributes the equivalent of 8% of your base pay.
Salary Range: $54,156-$67,643 (Midpoint). Our goal is to pay a competitive market salary for new employees, which is typically up to the midpoint of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills and internal pay equity.
The Kentucky Lottery Corporation is an equal employment opportunity employer. Our mission is to build a diverse, equitable and inclusive environment where everyone is valued. We're all winners when we embrace our differences.
The Kentucky Lottery Corporation is committed to the full inclusion of all qualified individuals through all aspects of employment, and will provide reasonable accommodations, upon request, to assist with the job application or interview process, or performing the essential functions of a job. If a reasonable accommodation is needed, please contact Human Resources.
Payroll Operations Specialist
Irving, TX jobs
The Payroll Operation Specialist is responsible for providing outstanding support to all Chuck E Cheese and Peter Piper employees.
Process payroll for approximately 13,000 employees weekly for PPP and CEC U.S. and Canadian locations.
Collaborate with Supervisor to review, research and resolve time and attendance interface issues before payroll is processed.
Verify payments and prepare checks for distribution.
Assist daily by mailing out on demand checks ensuring accurate and timely delivery to the employee.
Communicate and assist stores on manually entering missed punches for employees as needed.
Notify the Payroll Supervisor and Manager of any unusual or suspicious activity.
Assist in managing the payroll email box and hotline with prompt and professional responses.
Assist with special projects accurately and within allocated deadlines as needed.
The successful candidate will have the following required skills and experience:
Experience: 2-3 years' experience in an office environment working as part of a team in an open office environment. Large employer multi-state payroll experience required.
Knowledge of: Workday, ADP (Work Force Now), Aloha Insight, NBO time and attendance interfaces and Wisely Pay-cards (all states) a plus.
Education: High School Diploma or equivalent. CPP or FPC a plus.
Technical Skills: MS Word, Excel, Access, Outlook, and various other technical accounting programs. Data entry experience.
Confidentiality: Maintain an elevated level of privacy and confidentiality for our employees.
Other:
Must have good verbal and written communication/customer service skills.
Strong analytical and math aptitude required.
Must be able to work 8 - 5 p.m. with occasional overtime.
Small team environment great attendance is a must.
Demonstrated ability to work under tight deadlines in a fast-paced environment.
Ability to work as part of a team as well as independently.
Slot Service Specialist/Dual Rate Supervisor
Saint Charles, MO jobs
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Commercialization Specialist I
Fresno, CA jobs
Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing. With over 2000 diverse items for industrial ingredient and food service sectors, Lyons caters to leading restaurant chains nationally and internationally.
At Lyons, our diverse and talented staff is the heart of our organization. We foster a thriving work environment where employees are engaged in shaping both the company's and their own future.
The Commercialization Specialist I is a position in the R&D Dept. for Lyons Magnus, an international food and beverage manufacturer headquartered in Fresno, California. The position supports new product development and scale-up by designing, testing, and refining food processing methods. This role bridges R&D and manufacturing, ensuring that new products transition smoothly from pilot scale to full-scale production. The specialist works closely with product developers, engineers, project managers and operations/plant teams to validate processes, optimize formulations, and introduce innovative technologies to meet business and consumer needs.
Pay Range: $65,000 - $85,000 / year
Hours: Schedule may vary; hours depend on production needs
Location: Fresno, CA
Travel Requirements: Up to 40%
Work Environment: Laboratory and Production settings
Core Responsibilities:
Support scale-up of new food products from laboratory/pilot trials to commercial production.
Partner with R&D and product developers to evaluate ingredient functionality and processing requirements.
Design and execute plant trials to validate new processes and formulations.
Document and refine processing parameters to ensure consistent quality and manufacturability.
Collaborate with cross-functional teams to integrate new equipment or technologies. This role will work closely with Engineering and Operations to finalize process conditions and specific equipment requirements.
Apply strong problem-solving skills and attention to detail to identify root causes, provide recommendations, and implement solutions.
Provide technical expertise on processing feasibility during early product design stages.
Prepare and maintain process documentation and technical reports.
Analyze trial and production data to recommend process improvements and adjustments.
Support R&D team during formulation development and scale-up with raw material needs, shelf-life study preparation/execution, and day after analyzing.
Participate in continuous improvement projects focused on waste reduction, throughput enhancement, and cost savings.
Lead and coordinate large pilot plant production runs for CLT's, market tests and saleable inventory.
Requirements
Knowledge, Skills and Abilities:
Experience running plant trials and pilot-scale experiments.
Strong communication and teamwork abilities.
Troubleshooting and problem solving.
Strong analytical and problem-solving skills for experimental design and data analysis.
Proficiency in data collection and process reporting.
Ability to communicate technical information effectively across R&D and manufacturing teams.
Knowledge of food safety regulations (GMP, HACCP, FSMA, SQF).
Demonstrated project management skills.
Required Qualifications:
Bachelor's degree in Food Science, Food Engineering, Chemical Engineering, or related field.
Minimum 2-5 years of experience in food product development, process development, plant operations or manufacturing support.
Must have strong product development skills in ingredient functionality, material selection, and formulation
Preferred Qualifications:
Experience with processing equipment such as mixers, homogenizers, evaporators, fillers, or packaging machinery.
Hands-on troubleshooting skills for process and equipment.
Additional Information
Our compensation program is designed to attract, motivate, and retain the very best people. Lyons Magnus offers a comprehensive benefits plan that include: Health, Dental Insurance, Life Insurance, Long Term Disability, Sec. 125, 401(k) plan, and more. If you meet these requirements and are eager to join a dynamic company poised for further growth, please respond with your cover letter, and salary requirements.
To learn more about Lyons Magnus, LLC its products and core values, visit ******************* or follow us on Instagram or LinkedIn
Lyons Magnus is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
*This organization participates in E-Verify.
Salary Description $65,000 - $85,000 / year
Commercial Cleaning Specialist
Jacksonville, FL jobs
Job DescriptionBenefits/Perks:
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
We are looking for a Commercial Cleaning Specialist to join our team! You will be responsible for providing exceptional customer service by consistently and thoroughly cleaning commercial properties. You will be providing a variety of cleaning services and may work on multiple contracts per day.
You are someone who takes pride in your work, operating with high integrity and efficiency while serving customers. You have an eye for the details and go above & beyond to make an impact on our customers!
Responsibilities:
Effectively use provided equipment -- including vacuums and cleaning solutions -- to clean customer areas of scope
Clean all surfaces, including fans, blinds, light fixtures, baseboards, fixtures, counters, showers, toilets, cabinets, and floor
Ability to clean floors on hands and knees in kitchens and bathrooms
Vacuum all stairs, carpet, hard surface floors, and furniture
Move all reasonably moveable furniture to clean under and behind
Carry all cleaning products and equipment to and from office, vehicle, and customers buildings
Assist in keeping supplies stocked and maintaining equipment
Contribute to a positive work culture with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time
Qualifications:
Previous housekeeping/janitorial experience preferred
Must be available to work weekends
Valid drivers license and reliable transportation to commute between job sites
Ability to read and follow cleaning instructions
Ability to differentiate between cleaning products and uses
Strong communication and customer service skills
Ability to lift and carry 20 lbs of equipment
Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew, and cleaning solutions
Commercial Cleaning Specialists
Orange Park, FL jobs
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Flexible Schedule
Competitive Pay
Career Advancement Opportunities
Job Summary
Were looking to hire a hard-working cleaning specialistwho can maintain the cleanliness and safety of our building. Youll be responsible for all cleaning duties including vacuuming, mopping, scrubbing restrooms, dusting, emptying trash, and ensuring the cleaning schedule is completed per scope of work. The ideal candidate has a great work ethic, experience with cleaning tools and supplies, and takes pride in a job well done.
Responsibilities
Maintain the cleanliness and safety of the building
Vacuum carpets, mop floors, scrub restrooms, dust furniture, and empty trash cans daily
Clean windows, spot clean carpets, and supply restrooms
Wipe up spills and other hazards with sponges and squeegees
Secure the building by locking doors once cleaning is complete
Write reports of areas cleaned and notify the manager of repairs needed
Qualifications
Educational requirements include a high school diploma or equivalent
At least 1 year of experience in janitorial services
Drivers license or reliable transportation to and from the worksite
Experience with a variety of cleaning supplies and cleaning equipment
Excellent stamina and physical health
Must be a hard worker with high attention to detail and have a strong work ethic
Collections Specialist
New York, NY jobs
About the Role:
Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably.
Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins.
We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand.
We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams.
What You'll Do:
Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans)
Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach
Negotiate repayment plans, settlements, and restructures aligned with our risk appetite
Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs
Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations
Collaborate with legal on enforcement, litigation, and collateral recovery
Continuously refine workflows, systems, and policies to improve efficiency and customer experience
Metrics You'll Own:
Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds
Roll Rate - Limit accounts progressing into later-stage delinquency
Recovery Rate - Maximize recoveries on charged-off accounts
Time-to-Resolution - Shorten average days to resolve delinquent cases
About You:
5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred)
Proven track record of meeting/exceeding recovery targets in a B2B lending environment
Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements
Skilled negotiator who balances firmness with professionalism
Comfortable operating in a high-growth, fast-changing environment
Excellent communication skills with the ability to work cross-functionally
Why Parker:
Competitive compensation and equity package
Fully remote with flexible work arrangements
Opportunity to shape credit & collections strategy at a high-growth fintech
A culture built on ownership, transparency, and building together
Auto-ApplyCommercial Cleaning Specialist
Lake City, FL jobs
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Benefits/Perks
Flexible Schedule
Competitive Pay
Career Advancement Opportunities
Job Summary
Were looking to hire a hard-working Janitor who can maintain the cleanliness and safety of our building. Youll be responsible for all cleaning duties including vacuuming, mopping, scrubbing restrooms with soapy water, and shampooing carpets, emptying trash, replenishing paper products, and other consumables. The ideal candidate has a great work ethic, experience with cleaning equipment and supplies, and takes pride in a job well done.
Responsibilities
Maintain the cleanliness and safety of the building
Vacuum carpets, mop floors, scrub restrooms, dust furniture, and empty trash cans daily
Clean windows, shampoo carpets, and supply restrooms
Wipe up spills and other hazards with sponges and squeegees
Secure the building by locking doors once cleaning is complete
Track supplies and report to manager when order is needed before running out
Write reports of areas cleaned and notify the manager of major issues repairs
Qualifications
Educational requirements include a high school diploma or equivalent
At least 1 year of experience in janitorial services
Drivers license or reliable transportation to and from the worksite
Experience with a variety of cleaning supplies and cleaning equipment
Excellent stamina and physical health
Must be a hard worker with high attention to detail and have a strong work ethic
Business Specialist
Downers Grove, IL jobs
The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies.
The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards
Responsibilities and Accountabilities:
Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships.
Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America.
Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners.
Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department.
Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales.
Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market.
Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making.
Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales.
Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives.
Skills and Abilities
Deep understanding of global business and travel industry practices
Proven leadership, organizational, and team development capabilities
Strong analytical thinking, commercial acumen, and strategic decision-making
Exceptional communication skills (oral, written, and interpersonal)
Advanced negotiation and problem-solving abilities
Proficiency in Microsoft Office and core business software tools
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Education and Additional Experience
Bachelor's degree in business, marketing, hospitality, or a related field preferred.
Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment.
Special Requirements
Proven track record of achieving and exceeding sales targets and building successful business relationships.
Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics.
Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus).
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment.
Willingness to travel within the North American region as required.
Located near Aventura, FL, or Downers Grove, IL.
Salary Range
$50k; position is bonus eligible
Benefits
A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyCollections Specialist
Tempe, AZ jobs
Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: OneMain Financial
Job Description
Collections Specialist
At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
In the Role:
Help customers with all financial servicing needs through inbound and outbound contact.
Work with our clients in a consultative manner, following all applicable laws, policies, and procedures
Negotiate with customers to resolve account matters
Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts
Investigate, research, and track consumer information using online skip-tracing tools
Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets
Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
Requirements
High School Diploma or GED
Preferred
Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred
Active listening and communication
Skilled at achieving and exceeding goals
Ability to thrive in a fast-paced team environment
Bilingual: Spanish
Work Schedule:
The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Key Word Tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Bilingual Collections Specialist - Onsite Houston, Texas
Houston, TX jobs
After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Full Time and Part Time positions available (Part time schedule is every Saturday from 8am-5pm and 3 evenings per week from 5-8pm)
Qualified candidates for this role should be fluent in English and Spanish.
Work Location: This is an onsite position in Houston, TX.
Compensation: $15-17/hour
Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.
* Accurately assess the consumer's financial condition by conducting thorough inquiries.
* Determine the reason for delinquency and find creative solutions to resolve the situation.
* Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.
* Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures.
* Adhere to the State and Federal regulations pertaining to collection activities.
* Meet corporate standards for call quality assurance and structure.
Qualifications
* Outgoing, assertive, competitive, persuasive
* Enjoys dealing with the public
* Possesses or is capable of acquiring superb negotiation skills
* Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
* Is able to work a flexible schedule which may include weekends.
* Must have a high school diploma, some college preferred
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
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