PNM Resources, Albuquerque, NM$99.8k-134.7k yearly17d ago
Journeyman Lineman
Salary Grade: U32
$45.85 per hour
DEPARTMENT: TRANSMISSION AND DISTRIBUTION
DUTIES: Under general directive supervision of working foreman or district foreman depending on assignment and location.
Directs apprentices, skilled, and semi-skilled workers engaged in the construction, operation, and maintenance of overhead transmission and distribution lines and substations; may perform various duties by being assigned to investigating and correcting customer complaints; installing or cutting out service or meters; setting special meters as voltage, current, demand, or others; maintenance of street lights or other related duties which are consistent with his qualifications. Receives work instructions of a general nature and performs all assignments with established procedures.
Performs construction duties by erecting and setting poles and towers; attaching necessary crossarms, transformers, circuit breakers, cut-outs, lightning arrestors, anchors, guys; stringing, sagging, insulating, attaching, and connecting conductors; installation of underground systems including circuit, laterals, vaults, and grounds; installation of underground cable, transformers, switch boxes, and similar equipment.
Installs or may assist in cable construction by testing and tracing circuits in power systems; makes various types of connections between electrical conductors; insulates conductors properly for the voltage conditions under which they are to operate; seals cable joints within a waterproof housing such as lead sleeve wiped onto the lead-sheathed cables entering the joint; bonds and grounds lead-sheathed cables of all voltages; makes electrical connections between conductors and various types of equipment such as transformers, potheads, and terminal boxes; as required, may weatherproof or fireproof cables.
Performs various distribution duties by testing for and locating electrical trouble on circuits; makes permanent or temporary repairs to restore services as quickly as is consistent with safety; restores equipment to normal operating condition; patrols and inspects equipment, making minor repairs and reporting equipment in need of major repairs; makes emergency cut-ins and cut-outs.
Installs and removes lightening arrestors; fuses disconnecting switches, oil and air breakers switches, and related overhead line devices.
Installs and services transformers; tests transformers in service by induction coil devices and makes replacement when necessary.
Installs street lighting equipment and replaces cables, poles, conduits, and auxiliary equipment.
Instructs personnel in the proper and safe way to perform their duties and instructs and trains new men in the use of tools and equipment; provides safety training instructions and is responsible for the general safety of personnel and in the administering of first aid to injured persons when necessary; caution and use of safety devices such as rubber protective equipment and hot-line tools; conforms with all safety rules and policies as established by the Company.
Performs other related and assigned duties.
JOB DESCRIPTION CONTINUED
This job description must be read in concert with the Administrative Section of the Union Job Description Manual.
DOT STATEMENT
This position performs one or more covered or "safety sensitive" tasks that are regulated by the Department of Transportations (DOT) natural gas pipeline or commercial motor vehicle driver related regulations. Both types of jobs require that all individuals meet specific criteria, training, and pre-employment qualifications as defined by the DOT, which may include physical examinations and/or successful background information as required for the specific job.
EQUAL OPPORTUNITY STATEMENT
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.$45.9 hourly22d ago
Engineering Supervisor (Santa Fe, NM)
PNM is seeking a motivated individual to lead our electric utility distribution engineering team for northern New Mexico stationed in Santa Fe.$86k-116.1k yearly30d ago
Engineering Tech I
Salary Grade: G09
Minimum Midpoint Maximum
$50,991 - $67,562 - $84,134
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
Given the financial nature of this position, this position may be required to obtain a credit check depending on location. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
SUMMARY:
Under direct supervision, serves as an engineering aide or trainee, applying basic electrical, mechanical, and civil engineering knowledge to assist in the design, development, and coordination of minor projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Communicates verbally or in writing with customers, company personnel, and outside agencies to provide service, assistance, and information for customers and/or departments
* Applies general mathematical and electrical, civil, and mechanical knowledge to assist in the design of small projects related to area of responsibility
* Performs field research and inspections on electrical systems, material, and equipment
* Applies basic knowledge of applicable codes, specification, standards, and engineering practices and principles to area of responsibility
* Generates or analyzes computer data
* Assists in the preparation, development, and maintenance of routine drawings, charts, graphs, and prints
* Prepares and submits all design paperwork to initiate project implementation
* Gathers, reviews, summarizes, and maintains records for internal and external department or project use
COMPETENCIES:
* Basic knowledge of applicable codes, specifications, standards, and engineering practices
* Ability to gather and synthesize complex or diverse information
QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
* High school diploma or GED with five to six years of experience, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
* Must possess a current, legally valid driver's license and meet the company's driving record requirements.
COMMUNICATION SKILLS:
* Ability to read and interpret documents
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups of customers or employees of the organization
MATHEMATICAL SKILLS:
* Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
COMPUTER SKILLS:
* Working knowledge of spreadsheet and word processing software
ANALYSIS AND PROBLEM-SOLVING ABILITY:
* Basic ability to solve practical engineering and design problems.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Job assignments typically require algebra, and may require trigonometry.
PHYSICAL DEMANDS:
* Regularly required to sit up to 2/3 of the time.
* Must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
* Office and/or field environment.
* Certain areas of the Company may require extensive field work and exposure to the environment in all weather conditions.
JOB DESCRIPTION
Engineering Tech II
Salary Grade: G08
Minimum Midpoint Maximum
$58,128 - $77,021 - $95,912
SUMMARY:
Under general supervision, works as an engineering aid applying mathematical, electrical, mechanical, and civil engineering knowledge in designing, developing and coordinating moderate to large projects. Functions within the engineering areas in a capacity instrumental in maintaining and improving the level of service to customers, system operation, and reliability.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Communicates in writing and verbally with customers, company personnel, outside agencies, and other utilities for purposes of project negotiations, assistance, information gathering, and departmental support
* Applies economic analysis, mathematical, electrical, civil, and mechanical knowledge and experience to the design, preparation, and coordination of moderately complex projects
* Performs field inspections to ensure compliance with routine material, equipment, contract or design specifications
* Understands and applies general knowledge of applicable codes, specifications, standards, engineering practices, and principles
* Generates or analyzes computer data
* Prepares, verifies, and evaluates a wide variety of engineering drawings, charts, graphs and prints
* May prepare and review routine customer or project related contracts
* Independently negotiates internally and externally to the company and makes decisions impacting projects
* Provides training and assistance to lower level technicians and other departments
* Provides information to assist in department budgeting
COMPETENCIES:
* General knowledge of applicable codes, specifications, standards, and engineering practices and principles to area of responsibility
* Ability to gather and synthesize complex or diverse information
* General background of theoretical and practical knowledge to develop solutions or recommendations to concurrent projects and problems
QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
* High school diploma or GED with six to seven years of experience, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
* Must possess a current, legally valid driver's license and meet the company's driving record requirements.
COMMUNICATION SKILLS:
* Ability to read and interpret documents
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups of customers or employees of the organization
MATHEMATICAL SKILLS:
* Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
COMPUTER SKILLS:
* Knowledge of spreadsheet and word processing software
* Ability to develop new computer applications for department use as needed, and use computers to generate or analyze data to perform work in area of responsibility
ANALYSIS AND PROBLEM-SOLVING ABILITY:
* Intermediates ability to solve semi-complex practical engineering and design problems with some technical direction from Senior Engineers
* Ability to deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
* Job assignments typically require algebra, and may require trigonometry
PHYSICAL DEMANDS:
* Regularly required to sit up to 2/3 of the time.
* Must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
* Office and/or field environment.
* Certain areas of the Company may require extensive field work and exposure to the environment in all weather conditions.
JOB DESCRIPTION
Engineering Tech Sr
Salary Grade: G07
Minimum Midpoint Maximum
$66,267 - $87,804 - $109,340
SUMMARY:
Under limited supervision, acts as lead support to engineers and applies advanced electrical, mechanical, and civil engineering knowledge to design and coordinate very complex and large projects and assignments. Functions within the engineering areas in a capacity directly impacting the maintenance and improvement of level of service to customers, system operation, and reliability.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Communicates in writing and verbally with customers, company personnel, outside agencies and other utilities for purposes of project negotiations, assistance, information gathering, and departmental support
* Applies mathematical, economic, and risk analysis, advanced electrical, civil and mechanical knowledge and experience to the design, preparation, and coordination or the most complex projects
* Performs field inspections to ensure compliance with complex material, equipment, contract or design specifications
* Leads other department technicians by establishing project schedules, delegating and monitoring assignments, verifying work on assignments, and providing input to supervisor for performance appraisals
* Understands and applies expert knowledge of applicable codes, specifications, standards, engineering practices, and principals to area of responsibility
* Generates or analyzes computer data
* Prepares, verifies, and evaluates a wide variety of engineering drawings, charts, graphs, and prints
* May prepare and review routine customer or project related contracts
* Independently negotiates internally and externally and makes decisions impacting projects
* Provides training and assistance to other technicians, and may assist in orientation or training of entry-level engineers
* Provides information to assist in department budgeting
* Functions in a lead role to other department technicians including establishing project schedules, delegating, and monitoring assignments, verifying work on assignments, and providing input to supervisor for performance appraisals
COMPETENCIES:
* Expert knowledge of applicable codes, specifications, standards and engineering practices and principals to area of responsibility
* Ability to gather and synthesize complex or diverse information
* Extensive background of theoretical and practical knowledge to develop solutions or recommendations to concurrent projects and issues
* Ability to recognize and define objectives requiring action
MINIMUM EDUCATION AND/OR EXPERIENCE:
* Bachelor's degree from a four year college or university with five to seven years of related experience, or equivalent combination of education and or experience related to the discipline.
* Business needs dictate that the incumbent must routinely perform the identified tasks 75% of the time.
CERTIFICATES, LICENSES, REGISTRATIONS:
* Must possess a current, legally valid driver's license and meet the company's driving record requirements.
COMMUNICATION SKILLS:
* Ability to read and interpret documents
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups of customers or employees of the organization
MATHEMATICAL SKILLS:
* Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations
* Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis
COMPUTER SKILLS:
* Working knowledge of spreadsheet and word processing software
* Ability to develop new computer applications for the department's use as needed, and use computers to generate or analyze data to perform work in area of responsibility
ANALYSIS AND PROBLEM-SOLVING ABILITY:
* Advanced ability to solve practical problems with minimal technical direction from Senior Engineers.
* Ability to deal with a variety of concrete variables in situations where only limited standardization exists.
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. In depth networking with other internal departments.
* Job assignments typically require algebra, and may require trigonometry.
PHYSICAL DEMANDS:
* Regularly required to sit up to 2/3 of the time.
* Must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
* Office and/or field environment.
* Certain areas of the Company may require extensive field work and exposure to the environment in all weather conditions.
* Promotions are based on business need for duties to be performed, in addition to employee qualifications.
EQUAL OPPORTUNITY STATEMENT
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.$66.3k-87.8k yearly30d ago
System Operator I & II
* Operates the system on a minute-by-minute basis to match firm and interruptible resources to obligations, balance generation and transmission shares between utility companies/market entities, and verify metered flow quantities from PNM to other utilities Serves as PNM's liaison and balancing/transmission control agent between other balancing and/or market entities.$33k-39k yearly est.16d ago
Customer Experience (CX) Data Analyst
POSTING DEADLINE
POSTED UNTIL FILLED.
DEPARTMENT
Department: Customer Insights
PREFERENCES
Experience with the following technologies preferred:
* Qualtrics
* Tableau
* SQL
JOB DESCRIPTION
Customer Service Data Analyst
Salary Grade: G06
Minimum Midpoint Maximum
$74,796 - $100,975 - $127,152
Given the financial nature of this position, this position may be required to obtain a credit check depending on location. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.
SUMMARY:
Responsible for reviewing, processing and analyzing large amounts of data related to customers, i.e., demographic, income, billing, and revenue. This includes data profiling, trending, and monitoring. The individual will use reporting and data comparison tools to analyze large data sets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Responsible for complex analysis of business problems
* Reviews, process, and analyze large amounts of information related to customer service and revenue.
* Combine data from multiple sources (SQL databases, Excel files, flat files, etc.) into integrated views that can be used to drive analysis and be summarized for executive decision making
* Designs queries and manipulates large volumes of data to create reports to identify and interpret trends.
* Delivers visual metrics and insights based on detailed analysis of emerging trends, business performance, and key metrics
* Develops strong knowledge of business processes across the organization in order to provide relevant insights and recommendations to the team.
* Partners with internal business partners to develop analyses that lead to actionable insights
* Builds analytical tools, user friendly reports and ad-hoc analyses to support and enable operations teams
* Stay's abreast of latest research methodologies and leverage these techniques to address key business issues
COMPETENCIES:
* Ability to push conventional thinking to drive change and innovation
* Ability to translate analysis into actionable recommendations
* Ability to solve complex practical problems and deal with a variety of variables in situations where only limited standardization exists
* Knowledge and skill in extracting and analyzing data using SAS, SQL, or SPSS
* Experience with statistics, data science, and developing insights from data
* Solid understanding of the use and interpretation of graduate level multivariate statistics and sampling methods
QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
* Bachelor's degree from a four year college or university focused in business with five to seven years of related experience, or equivalent combination of education and or experience related to the discipline.
* Preferred: Data Science, Computer Science, or Finance degree.
COMMUNICATION SKILLS:
* Communicate across teams, providing analytical overviews on key metrics
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
MATHEMATICAL SKILLS:
* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
COMPUTER SKILLS:
* Experience in Business Analytics, and SQL Programming
ANALYSIS AND PROBLEM-SOLVING ABILITY:
* Review and understand industry trends and prepare and present findings to leadership. Experience in data mining, mapping, analysis, transforming, cleaning, manipulating and reporting.
PHYSICAL DEMANDS:
* While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time.
* Manual dexterity and good vision required.
* The employee must occasionally lift and/or move up to 10 pounds.
WORK ENVIRONMENT:
* Office environment
CX Data scientist customer experience CX
EQUAL OPPORTUNITY STATEMENT
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.$74.8k-101k yearly30d ago
Communications Journeyman
PREFERENCES Preffered: Journeyman, SCADA and Communication certification$45.9 hourly30d ago
Dev, Energy Efficiency Program I, II or Sr. (Series)
DEV, Energy Efficiency Program I$74.8k-101k yearly30d ago
Call Center Agent - $16.50-$18.00/hour - Full-Time
PNM Customer Experience Advisors are currently working remotely from the convenience of their home office within commuting distance of our downtown Albuquerque Headquarters office. NOTE: New Hires are required to report to our downtown Albuquerque Headquarters office for the first three (3) months of employment. DEPARTMENT Department: Customer Care Call Center contact center PNM is seeking Customer Experience Advisors (CEAs) looking for a long-term career, that focuses on building relationships, working with a team of customer service professionals, and directly serving customers by improving the customer experience. Effectively and efficiently answers questions and proactively resolves issues for PNM and TNMP customers related to billing, credit, payments, and outage calls. NEWSFLASH -- If you apply and are selected to fill one our Customer Experience Advisor positions, PNM is temporarily offering a Sign-On Bonus of $1,000 (50% paid at 90 days of employment and the remainder at 6 months of employment).$16.5-18 hourly30d ago
Commissioning Engineer I, II, & III
Coordinates and oversees commissioning work performed by substation technicians, electricians, and contractors while serving as lead commissioning engineer for all testing and commissioning functions Bachelor s degree in Science, Technology, Engineering, or Math from an accredited college or university with one to two years of hands-on commissioning experience in an electrical utility, including one year of performing as lead commissioning engineer, or equivalent combination of education and/or experience related to the discipline. Supports PNM s safety culture and ensures safe working conditions$68k-91.8k yearly30d ago
Project Manager, Generation Development Services, or Senior (Series)
* Execute on the plans and roadmaps to assure the availability of the asset for future use by PNM$86k-116.1k yearly30d ago
Revenue Requirements Analyst Sr.
$74.8k-101k yearly30d ago
Electric Services Coordinator I, II & Sr (Series)
COMPETENCIES: * Must complete all PNM required safety courses, and have a working knowledge of PNM policies and procedures within their area of responsibility * General working knowledge of PNM NM * Demonstrates the ability to learn PNM and industry construction and meter standards, and governmental rules and regulations$44.7k-59.3k yearly30d ago
Physical Security Technology Specialist
* Ability to understand the physical security control of the Company and individual organizations and provides guidance to ensure p SUMMARY: Physical Security is responsible for safeguarding company assets and employees so that PNMR can reliably deliver power to our customers. * Identifies qualified vendors, and manages buyer functions in consultation with Physical Security Manager and project management staff * Analyzes technical security requirements as determined by NERC CIP standards and the Physical Security Manager The technology specialist will create, manage, and maintain a best-in-class security technology program in support of the physical security department.$58.1k-77k yearly28d ago
Safety Consultant or Senior Safety Consultant (Series)
$74.8k-101k yearly30d ago
Environmental Scientist I, II or SR.
$74.8k-101k yearly16d ago
NERC Regulatory Compliance Coordinator
$74.8k-101k yearly6d ago
Manager, Power Production Team I
Manager, Power Production Team I$41k-50k yearly est.30d ago
Human Resource Analyst I, II & Sr. Benefits (Series)
