PointClickCare jobs - 31 jobs

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: The Senior Product Manager (Senior Care Administration) is responsible for owning the strategy, roadmap, and execution of PointClickCare's Skilled Nursing Facility Administration product suite, including Admissions, Utilization Management, Census, and Discharge workflows. This role leads cross-functional product delivery across clinical, operational, and financial domains, with a focus on improving administrative efficiency, regulatory compliance, and customer outcomes. The role also helps shape and deliver AI-enabled capabilities that support automation, decision support, and insights in a regulated healthcare environment. Key Duties and Responsibilities: •Product Strategy and Roadmap•Define and own the product vision and multi-year roadmap for SNF Administration and Census capabilities•Identify and prioritize opportunities aligned to customer needs, market trends, regulatory requirements, and business outcomes•Partner with leadership to align roadmap priorities with organizational strategy•AI and Data-Enabled Capabilities•Identify use cases where AI, automation, and analytics can improve administrative workflows, accuracy, and decision-making•Partner with engineering, data, and platform teams to deliver responsible AI-enabled features•Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards•Customer and Market Understanding•Serve as the voice of the customer by deeply understanding SNF administrative workflows and payer requirements•Gather and synthesize customer feedback, usage data, and market insights to inform product decisions•Validate product hypotheses through customer engagement and data analysis•Product Delivery and Execution•Define product requirements, epics, and user stories in collaboration with engineering and UX teams•Drive delivery from discovery through launch and adoption•Manage trade-offs across scope, quality, timing, and risk•Cross-Functional Collaboration•Collaborate with Engineering, UX, Data and Analytics, GTM, Professional Services, and Customer Success teams•Communicate priorities, progress, and outcomes to stakeholders and leadership•Influence decisions without direct authority through data and customer insight•Measurement and Adoption•Define success metrics and KPIs for product initiatives, including AI-enabled features•Partner with Analytics teams to measure outcomes beyond UI engagement, including efficiency, accuracy, and financial impact•Support adoption and continuous improvement post-launch Your Key Strengths: •5+Years Product management experience in healthcare technology, preferably in Senior Care or Post Acute space.•Proven experience owning complex products end-to-end•Experience delivering products that leverage data, analytics, automation, or AI•Strong understanding of how AI can be applied to enterprise software and operational workflows•Ability to translate business and customer needs into clear product requirements•Strong cross-functional leadership and stakeholder management skills•Experience working in Agile development environments•Excellent written and verbal communication skills•Bachelor's degree in Business, Computer Science, Healthcare, Engineering (Preferred, not required) •Experience in post-acute care, long-term care, or skilled nursing environments•Familiarity with healthcare data standards and interoperability, including interop standards such as HL7•Understanding of payer models such as PDPM and managed care•Experience partnering with data science or platform teams in regulated environments•Experience using analytics or AI-enabled tools to support product decision-making•Level Expectations with other Sr Product Managers •Independently owns a significant product area with minimal supervision Tech D-P3#LI-MG1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We're in the process of rapidly scaling our diverse global team and we're looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner Magic Quadrant™ for Identity Verification, we're scaling fast-and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative. The Impact You'll Make As an Account Executive at Incode, you'll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You're in for a lot of fun! The Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes. The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy. What You'll Own & Drive Build upon the growth & adoption of the Incode's clients in the enterprise market. Handle the full sales cycle from prospect to close. Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas. Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction. Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business. Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions. Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles. Travel to industry events and conferences. Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc. Provide professional after-sales support to enhance the customers' satisfaction. Stay up-to-date with your customer's industry and business to understand the customer's environment and challenges, both present and future, and use the information to develop opportunities and value to the customer. The Qualities That Set You Apart Deep understanding of the space Technical and product fluency Enterprise relationship builder Strategic sales operator Grit and growth mindset Culture alignment Your Background 5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year. Previous identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus. Experience working with large customers to deliver an integrated, end-to-end approach. Prior experience in a startup technology company. Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired. Up-to-date on digital and enterprise technology trends and regulatory changes. Outstanding CRM software experience (eg. Salesforce). Why Incode? Mission with Meaning - Shape how billions of people prove identity-safely, simply, and ethically. Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy - Operate like a founder with the resources of a unicorn. Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know-we'll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode's application, recruitment, and hiring processes.

Remote Opportunity -- (US Citizenship required to obtain security clearance.) Teracore is a Service Disabled Veteran Owned Small Business (SDVOSB) classified management consulting and information technology services firm. We are committed to creating and maintaining a corporate environment and culture that promotes long-term employment. Diverse talents help us to achieve the missions and objectives of our customers. We hope we can partner together to achieve those goals. Project Background: Regional Procurement Office West (RPOW) Acquisition Support provides acquisition services to seven contracting offices within the Department of Veterans Affairs. Position Description: The services include but are not limited to the following: “cradle-to-grave” acquisition functions including pre-award functions, post-award functions, price & cost analysis, preparation of award documents and supporting documentation, contract administration, and other related non inherently governmental functions. Tasks/Responsibilities: Develop, award and administer limited contract types with some supervision and oversight Perform “cradle to grave” acquisition functions (pre-award to closeout) Review procurement requests to ensure compliance Develop solicitation documents and other contractual documentation (ie. D&Fs, justifications, solicitation amendments, supporting memoranda) Required Skills: Bachelor's Degree Minimum of two (2) years relevant experience with Federal Contracting experience Effectively communicate orally and in writing Documented experience of pre- and post-award acquisitions processes Familiar with FAR and VAAR based procurements Desired Skills: Strong communication skills (i.e. ability to speak clearly and succinctly to matters pertaining to the work being performed); particularly with Federal staff and Contracting personnel Ability to work in a team environment as well as take on individual projects Multi-tasking and reasoning skills to delegate and prioritize workload At Teracore, we support, depend and thrive on differences for the benefit of our associates and customers. Teracore is an equal opportunity employer. Employment decisions are based solely on a person's merit and professional qualifications directly related to job competence.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied Research team at PointClickCare. You are an exceptionally talented Principal Applied Scientist/Researcher in Natural Language Processing with a strong AI and Machine Learning background, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market by building cutting-edge solutions leveraging multiple kinds and sources of data with a variety of machine learning and natural language based workflow enhancing, decision support, predictive or other solutions to be deployed at scale. You thrive on working independently and in close collaboration with others solving complex natural language processing, AI and machine learning modelling challenges, applying creative and pragmatic solutions--from framing problems to preparing data, to selecting appropriate techniques, algorithms and features to prototyping, building and evaluating models that will truly transform healthcare and enable our customers to deliver exceptional care to the aging population. Responsibilities:· You will be applying NLP including GenAI and other AI/ML techniques to develop model systems and solutions, collaborating across functions to scale and integrate advanced solutions into successful end user experiences in large-scale cloud based SaaS production environments for healthcare.· You will be working with product leaders, clinical informaticists, data scientists, UI/UX researchers and designers, other AI and machine learning and domain experts, engineering teams and others, including work with customers and users who are healthcare professionals.· Design, build and evaluate solutions that may involve structured or unstructured data including speech or natural language for healthcare use cases, delivering capabilities such as summarization, predictive models, recommenders, semantic search, extraction, classification or other NLP, AI or machine learning based techniques.· You will be performing research and experimentation to select appropriate approaches, algorithms, evaluation methods and frameworks and doing the R&D to deliver model systems.· You will perform, oversee and assist in data collection, data cleaning, data analysis, algorithm selection or design, prompt tuning, parameter fine tuning, training, development and evaluation of systems that deliver responsible AI solutions at scale, using existing or developing new tools or workflows as needed.· As a principal applied researcher, you will bring deep technical expertise and also provide mentorship on advanced AI, NLP, data science, statistical and machine learning methods and technologies, helping the organization develop new capabilities for innovative solutions.· You will have substantial independence and responsibility from day one. Required Experience:· PhD or comparable level of experience in Computer Science, Math, Physics, Engineering or a related field. · 4-10+ year industry experience building solutions in commercial SaaS, including at least 4 years working in applications of NLP, Search or AI/ML technologies for healthcare.· Strong interest in applying AI/ML/NLP to healthcare related problems and data.· Expert-level practical, hands-on experience developing and applying a wide range of techniques in Natural Language Processing, including fine tuning of LLMs and other Transformer models, plus one or more additional AI/ML or Search related areas of expertise to solve real-world problems at scale.· Demonstrated ability to lead and perform research and experimentation to select appropriate approaches, algorithms, evaluation methods, and frameworks, as well as tasks such as feature selection, language modeling, evaluation and fine tuning or training models, applying standard approaches or developing new tools or workflows as needed to meet project requirements.· Significant experience building and deploying AI/machine learning and NLP models for large-scale SaaS products, including familiarity with industry standard software development concepts such as scaling issues, version control, CI/CD pipelines, and security.· Solid understanding and experience with transformer models and multiple kinds of NLP and ML models and approaches including logistic regression, random forest, ensemble methods, SVM, KNN, reinforcement learning, and other ML techniques. · Proficiency in Python and Java required. Proficiency in JavaScript or TypeScript and modern UI frameworks for building prototype or tool front ends desired.· Proficiency doing data engineering for ML and NLP applications, including exposure to database systems and proficiency with SQL · Proficiency building models from big data using modern packages, models and data analysis stacks such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, Keras, LightGBM, fast Text, NLTK, and spa Cy. Proficiency fine tuning Hugging Face Transformers required.· Accomplished and curious problem finder and problem solver, able to think both creatively and methodically, including strong fundamentals in optimization, problem solving, model building and evaluation.· Experience working with large data sets using big data processing frameworks (e.g. Azure Data Lake, Apache Spark or other cluster computing/MapReduce frameworks) · Happy doing whatever data wrangling and cleaning are necessary to create solutions, while also finding ways to make model development and evaluation processes more efficient and scalable. · Extensive experience using public cloud infrastructure for building, evaluating and deploying machine learning models (Azure, AWS, Google Cloud) · Exceptional communication and collaboration skills, including extensive experience working across all organizational levels and functions with both internal and external stakeholders, and comfortable working on a distributed team.#LI-AV1#-LI- remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. A portfolio of work you have done. Including UI content, instructional documentation, microcopy, and where possible, examples of AI-assisted or conversational design work must be attached for eligibility Position Summary:The Content Design Team is looking for an experienced and ambitious Content Designer to design and develop world-class product content. The Content Design team is part of the User Experience (UX) Department and strives to empower our customers with a consistent, relevant, and useful content experience as they interact with our software, helping them care confidently. As a Content Designer at PointClickCare you will take on content design challenges with new and existing platforms, helping to transform them into intuitive products for our customers. You will work closely with UX Designers, Engineers, and Product Leaders throughout the design process; from researching and drafting content strategies for products, to refining mock-ups and content prototypes, to writing the words and designing content our customers need to learn and use our products successfully. At each stage, you will anticipate user needs and establish content design best practices in line with PointClickCare design standards. You will advocate for our customers and, through close collaboration with stakeholders, ensure the final product is intuitive and easy to learn and use. You will also explore and apply AI-driven content design approaches as a design partner and contribute to conversational design solutions for simple, accessible user interactions. Key Duties and Responsibilities: •User-centered content design. You design content to meet user needs and make complex language and processes easy to understand. You understand and implement writing style and standards.•Content architecture. You understand the importance of content architecture, and you apply it to your writing to structure content for easy reuse and publishing to multiple platforms, personas, and markets.•User focus. You understand our users and identify who they are and what their content needs are, based on evidence. You translate user stories and propose content design approaches to meet their needs. You engage in meaningful interactions and relationships with users. You put users first and can manage competing priorities.•Agile working. You have experience of working in agile, including an awareness of agile tools and how to use them. You can advise colleagues on how and why agile methods are used. You can adapt and reflect and be resilient.•Relationship management and collaboration. You know how to identify, analyze, manage, and monitor relationships with and between your project teams. You communicate and collaborate with project team members clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user needs.•Prototyping. You know about prototyping and can build content design from a prototype, as well as add content requirements to prototypes. You know how to work in an open and collaborative environment.•Analytical and strategic thinking. You apply basic data analysis to make data driven content and content design decisions. You effectively summarize and share findings. You observe, research, and interpret a subject to develop ideas and solutions. You are comfortable with trial and error, and are capable of quickly analyzing a situation, topic, or problem. You know how to focus on outcomes rather than solutions and activities.•AI. You leverage AI as a design partner for ideation, prototyping, and content exploration. You collaborate with team members to refine AI-generated outputs into compliant, user-centered content that aligns with organizational standards.•Conversational design. You design basic conversational flows for simple interactions, ensuring clarity, empathy, and compliance with accessibility standards. You focus on natural, user-friendly exchanges that improve task success and reduce friction. Your Key Strengths: •Content Design background in a product-focused environment. An education/training background, or a bachelor's degree in English, UX writing, technical communications, or journalism.•Experience writing and structuring language to respond to audience needs, technical communications, instructional, and UX writing.•A foundational understanding of user-centered design techniques and how to apply them.•Experience with AI-assisted tools and workflows for ideation, prototyping, or content exploration.•Exposure to conversational design and an ability to create simple, accessible conversational flows.•Worked in authoring and publishing content management systems (CCMS).•Background working in agile development with cross-functional teams including UX Designers, Product Management, and Engineers.•Domain and industry knowledge a plus. Previous PointClickCare and/or EHR equivalent software experience an asset.•Self-directed and effective working independently and when cooperating with cross functional teams as well as excellent communication and presentation skills.•Knowledgeable in Paligo, Pendo, Jira, Figma, Power BI, Smartsheet a plus. #Contract #15-months It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job SummaryThe Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based MySQL database infrastructure that our mission-critical SaaS application depends on. This role also focuses heavily on automation and coding to reduce operational toil. The DBRE will collaborate closely with Engineering and SRE teams to support new product development and ensure reliable database integration across the platform. • Work on observability of MySQL database metrics and ensure database performance and reliability objectives are consistently met. • Work with the DBA team to identify areas of operational toil and implement automations/processes to manage PCC's MySQL database systems at scale. • Apply a data-driven approach to performance tuning, availability improvements, and operational optimization. • Provide database support to Engineering and SRE teams, including review of database migrations, query performance, schema/design improvements, and standardizing MySQL configuration and deployment patterns. • Assist the DBA team with performance troubleshooting and root-cause analysis.Qualifications and Skills• 3+ years of experience working with relational database systems. • Strong hands-on experience with MySQL (administration, performance tuning, replication, HA/DR). • 1+ years in a DBRE or database-focused engineering role. • Experience working in cloud environments (AWS, GCP, or Azure - Azure preferred). • Coding and automation experience (Python, PowerShell, SQL, etc.). • Experience with Infrastructure-as-Code tools such as Ansible and Terraform. • Experience working with source control systems such as Git. • MySQL experience preferred; PostgreSQL is a plus. • Experience working with VLDBs (1+ TB) and managing large database fleets (100+ instances). • Experience with scripting or programming languages such as PowerShell, C#, SQL, and Python.Additional experience with the following tools/systems is a plus: Git, Jira, Azure Cloud, Grafana, and various NoSQL technologies. On-call or after-hours work will be required. #LI-AV1#LI-remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. This is a part-time contract opportunity that may serve as a supplemental engagement for individuals currently in full-time roles. The position offers flexible scheduling, with a commitment of up to 28 hours per week. An average of 8-10 hours per week 3-month contract - The role is largely (95%) completing labeling of PointClickCare clinical notes for data input to help train AI models. There are often singular project tasks at hand that requires sitting for extended periods of time while labeling data.- While labeling, provide clinical feedback and recommendations using nursing knowledge of Senior Living/SNF electronic medical record- Provide Clinical expertise within the labeling team.-Ability to align with set labeling rules as well as provide challenging input regarding potential labeling changes with the goal of improving the product.- Work with a team of subject matter experts involving quality review of AI products.Requirements Clinical background (NP) - at least 5 years' acute or LTPAC clinical experience, clinical software experience and predictive intelligence with an EHR preferred A general familiarity with how AI is being used in healthcare and understanding terminology such as LLM, NLP, hallucinations Clinical Nurse Practitioner Degree required (MSN or DNP); with proof of clinical license verification Strong organizational and project management skills Must be a self-starter and work independently Must be a multitasker with excellent communication skills who is energized by working in a complex, dynamic, and fast-paced environment Experience in data labeling, supporting and servicing customers using a clinical software application is preferred Technical acumen or familiarity with the PointClickCare EHR is preferred but not required Passion for transforming healthcare Must have a working computer and internet and be willing to comply with technical requirements as outlined by our security and technical teams Specifics Include: Physical security requirements while working within the job, including a private space, a properly secured Wi-Fi connection, no shared access to the computer used for labeling Install the approved and assigned VPN and use a particular internet browser as defined by the project Possess strong proficiency in written and spoken English with professional communication skills and the ability to understand medical terminology Must be able to complete the required background check, contract period and follow HR policies while representing PCC and the period that follows based on policy. Complete the required training as defined by security, clinical director and HR. #LI-AV1#LI-RemoteIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

US Citizenship Required / Background Investigation required to attain favorable entry on duty (EOD) Currently remote opportunity. Teracore is a Service Disabled Veteran Owned Small Business (SDVOSB) classified management consulting and information technology services firm. We are committed to creating and maintaining a corporate environment and culture that promotes long-term employment. Diverse talents help us to achieve the missions and objectives of our customers. We hope we can partner together to achieve those goals. Project Background: Provide the client with enterprise Business Intelligence reporting. We utilize data from the Oracle system combined with data from other applications, examples Travel Management / Direct Access (employee information), and files / crosswalks to create dashboards, reports, and data extracts. Position Description: This role will provide use of the Data Bricks enterprise Business Intelligence reporting tool. This will include hands-on functional development of dashboards, visualizations, reports, and extracts within the Data Bricks tool encompassing the complete Report Development Life Cycle (RDLC) of requirements, design, development, testing, implementation, and operations & maintenance. Tasks/Responsibilities: Create dashboards, visualizations, report, and data extracts using Data Bricks Report Development Life Cycle (RDLC) Working individually and as part of the team with the client staff to gather and finalize requirements Working individually and as part of the team in dashboards, visualizations, reports and data extracts designs Working individually and as part of the team in dashboards, visualizations, reports and data extracts development Working individually and as part of the team in dashboards, visualizations, reports and data extracts testing and validation Working individually and as part of the team in dashboards, visualizations, reports and data extracts operations & maintenance Create Functional Design Documents (FDDs) Create Technical Design Documents (TDDs) Lead and assist in providing training and demonstrations Support user base Review / Update documentation Internal team cross-review Status tracking Required Skills: US Citizenship Required / Background Investigation required to attain favorable entry on duty (EOD) BS Degree 2-5 years of experience (within the last 7 years) working Federal Financials within a Federal Agency Data Bricks experience (must have) Experience with big data Excellent writing skills - ability to write professional quality documents Excellent oral communications skills and the ability to make a positive contribution in meetings Desired Skills: Data Bricks coding - including Artificial Intelligence Experience of performing reporting tasks for full-lifecycle Federal reporting project that is of similar size and scope At Teracore, we support, depend and thrive on differences for the benefit of our associates and customers. Teracore is an equal opportunity employer. Employment decisions are based solely on a person's merit and professional qualifications directly related to job competence.

Department: Solutions & Onboarding Reports to: VP, Solutions & Onboarding WHO WE ARE At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world's languages and resonate deeply across cultures by blending human expertise with cutting-edge technology. With over two decades of experience and our proprietary platform, we support some of the world's most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that's loved by clients, colleagues, and communities alike. YOUR NEXT ROLE As an AI & NLT Solutions Engineer, you'll help lead the development, implementation, and optimization of machine translation and AI technologies that power our localization workflows. You'll combine language and tech expertise to enhance quality, boost productivity, and drive efficiencies across teams. In this highly collaborative role, you'll be part of the Solutions & Onboarding team, supporting internal stakeholders and clients with cutting-edge strategies that evolve how we deliver language at scale. WHAT YOU'LL DO Drive MT and AI adoption, present recommendations, and support cross-team initiatives Lead strategic implementation of AI and MT tools that enhance workflows and boost adoption Build and deploy machine learning and NLP models to uncover insights and streamline processes Fine-tune MT engines for domain-specific content and multilingual markets Partner with Engineering and Production to optimize file prep and pre-translation workflows Provide expert guidance to internal teams and clients on AI and MT solutions Evaluate client requests, compare MT engines, and recommend the best-fit technologies Test and benchmark LLMs, AI tools, and MT engines for accuracy and impact Design scalable, cost-efficient processes to evaluate MT output quality Use post-editing data to continuously improve MT performance with smart tech choices Create clear, usable documentation and training for linguists and project teams Stay on the cutting edge-monitor trends and assess emerging AI and localization tools THIS ROLE IS FOR YOU IF YOU Bring 5+ years of experience in the localization or technology space, including 1-3 years focused on machine translation, AI, or NLP Hold a bachelor's degree or equivalent professional or military experience Navigate localization workflows, language assets, and content adaptation like a pro Think critically and solve complex MT challenges with ease Know your way around Python and libraries like TensorFlow, PyTorch, Hugging Face, spa Cy, and NLTK Work independently, prioritize like a champ, and own your responsibilities Communicate clearly, collaborate confidently, and thrive in cross-functional teams Are fluent in English and excited to engage with global audiences YOU'LL STAND OUT IF YOU Are familiar with multiple language pairs and domain-specific vocabulary Bring added fluency in additional languages WHY JOIN ACCLARO? Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally. People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being. Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance. Career Growth: Access mentorship, development programs, and clear pathways for advancement. Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection. Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans. Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership. VALUES WE LIVE BY Passion with a Purpose - We're energized by our work and why it matters. Go the Extra Mile - We strive for excellence and proactive value. Honesty in Action - We act with integrity, openness, and respect. Own It, Do It - We follow through, take accountability, and take pride in our outcomes. INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary We're looking for creative thinkers with hands-on experience in Agentforce, AI agent development, and intelligent process automation, who thrive in a collaborative, fast-paced environment. As a Senior Application Engineer specializing in Salesforce Agentforce AI at PointClickCare, you'll architect and deliver state-of-the-art AI agents and automations that transform system workflows. You'll be empowered to experiment, prototype, and deliver solutions that directly shape the future of our technology landscape, gain exposure to the latest AI technologies and dedicated time for professional development and certifications as you create AI Agents using Agentforce and other AI tools. To succeed in this role, you need to be an autonomous and accountable team player with a continuous learning mindset and understand what it means to be a member of a high performing team. You bring hands-on experience building Agentforce AI Agents and over 5 years of experience and knowledge designing, developing, and maintaining configuration and custom applications that integrate with Salesforce or other connected apps. As a Senior Application Engineer (Salesforce Agentforce AI) at PointClickCare you will also build intelligent process automations, test automations, and debug standard to complex issues related with Apex code, JavaScript, Python or code from other programming languages as it relates to the applications you are developing for. You will develop technical documentation, be part of our DevOps maintenance crew and peer review builds developed by other team members and vendors. You will provide training and consultation related to the systems and processes developed by the team to our business partners and support both transformational projects, high priority enhancements and resolve standard to high complexity incidents to quickly deliver value to the business. What your day-to-day will look like •Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents.•Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others.•Build test automations to improve QA efficiencies in QA for Salesforce and other applications.•Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases.•Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized.•Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.). •Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing.•Analyze, troubleshoot, and debug systems for standard issues•Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster•Create and maintain technical documentation for all builds and AI Agents produced•Onboard, mentor and coach Junior - Intermediate application engineers and your peers - including peer reviewing their work, providing feedback, approving pull requests and providing guidance as needed. •Perform other tasks and duties as assigned Qualifications we are looking for •Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources. •Experience creating intelligent process automations using tools like Power Automate or others•Solid experience creating test automations for Salesforce and other platforms•Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.•Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)•Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)•Proficient in GITHUB and troubleshooting standard versioning and DevOps issues•Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions•Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)•In-depth understanding of Salesforce data models, security, and governor limits•Excellent organization, critical-thinking and self-management skills•A continuous learner - you must enjoy acquiring and sharing knowledge and wisdom with others•Solid Team player and coach to partner with cross-functional teams and other areas of practice like BA, QA & Operations•Communicates standard - complex ideas, anticipates potential objections and persuades others, often at team level, to adopt a different point of view•Proven experience as a great Intermediate Application Engineer•Certifications:oSalesforce Certified Agentforce SpecialistoSalesforce Certified Platform Developer I & II (required)oSalesforce Advanced Administrator certification (required)oSalesforce Certified Application/Systems Architect (desired)•BSc/BA in Computer Science, Engineering, or a related field (or equivalent work experience) Bonus points for: •Experience building AI Agents on other AI Platforms•Experience being part teams that operated using the Product Operating Model•Experience working on a SaaS product•Experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular•Standard understanding of Salesforce Sales Cloud, Service Cloud, Revenue Cloud, Agentforce, and Salesforce Einstein•Experience working with AWS, Azure, or other cloud platforms.•Experience working with Service-Oriented Architecture (SOA) and SaaS product development•Knowledge of SAML, OAuth, and OpenID Connect for authentication and authorization•Experience with on-call responsibilities for production-grade systems.•Understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results) PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Job Overview & Responsibilities The Project Manager 2 will manage the delivery of one or more customer-facing implementations with a focus on Oracle solutions. This may include Oracle SaaS products (HCM, ERP, EPM, CX, SCM, Analytics) and Oracle on-Prem financial applications (PeopleSoft or JD Edwards). Project may also include Oracle OCI, PaaS, or database components, as well. Assigned projects are of high value, risk, and/or complexity with contracts up to $10M USD. Delivery quality is expected to be consistent with client requirements and compliant with contracted terms, while adhering to Mythics' methodology and modern best practices. Senior Project Managers must be able to perform duties with minimal oversight, working under only very general direction. They must independently collaborate with internal and external stakeholders to derive, develop, and implement project solutions, demonstrating considerable judgment and initiative. This is a REMOTE opportunity. Travel may be required up to 50%, based on project contracts. Green Card holder or US Citizenship required. Responsibilities and Essential Duties: Significant experience leading and managing Oracle application implementations (HCM, ERP, EPM, CX, SCM, Analytics) or Oracle OCI, PaaS, and Database, or Oracle financial applications (JDE or PeopleSoft) Experience leading delivery teams with a mix of consultants of up to 20 members, comprised of onshore, offshore, and contractor members. Accurately track, compile, and present project metrics such as risks, mitigation plans, issues, change requests, decisions, staffing, budgets, and schedules. Conduct management, stakeholder, and account meetings to provide comprehensive insights into project status. Work with enterprise architects, solution architects, and team leads to ensure all technical, functional, and business objectives are in scope, represented in the plan, and managed accordingly. Manage all stakeholders, to include executive level sponsors, while building and maintaining strong customer and third-party relationships Manage, coordinate support, and conduct appropriate escalations for urgent and complex issues. Lead delivery team. Collaborate with resource managers and other project managers to maintain adequate and skilled staffing. Assist HR and resource managers with consultant feedback, coaching, and evaluations. Coach delivery consultants on internal processes and project management best practices. Mentor junior project managers and consultants. Monitor and control project's scope and requirements throughout the project's life cycle. Continually seek opportunities to increase customer satisfaction, deepen client relationships, and upsell consulting engagements. Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions. Serve as the primary project Point of Contact for assigned clients while developing lasting relationships with client personnel to foster client ties. Manage and maintain project financial profitability according to booked margins. Accurately maintain financial forecasting of cost, revenue, profitability, margins, bill rates and utilization. Track and report financials, percent complete, schedule, burn, earned value, slippage, and opportunities and other key project indicators. Forecast, track, control, and report project budgets to include team hours and expenses. Coordinate with project accountants to determine appropriate revenue recognition, ensure timely and accurate invoicing, monitor invoice receivables, and work with client to ensure timely payments. Work with Sales, Operations Directors, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress. Perform all other duties, as assigned. Qualifications Minimum Requirements: Bachelor's degree or equivalent experience in Computer Science, Information Systems, Business Administration, or a related field. 10+ years of work experience with 6+ years of experience in a project management position. 5+ years of experience in managing IT projects. 2+ years of consulting experience with Public Sector customers. US Citizen or Green Card holder required for projects. Ability and willingness to travel up to 50%. Willingness to work projects for customers across US based time zones (EST, CST, MST, and PST). Preferred Requirements: PMP or other relevant PMI certification (PfMP or PgMP) is preferred. Experience with ERP or HCM applications such as Oracle EBusiness, PeopleSoft, NetSuite, Workday, JD Edwards, or SAP HANA. Experience with Oracle Cloud Applications, OCI, Oracle Database, or Exadata. Experience with Agile project management practices such as Scrum, SAFe, or Kanban. Agile delivery certification and experience. Knowledge / Skills / Abilities (KSAs): Advanced knowledge of MS Excel and Project applications. Understand revenue models, P/L, cost-to-completion projections and be able to make decisions independently, in-line with business plan objectives. Understand consulting pricing models and billing procedures. Strong written and verbal communication in English. Detail oriented. Organized with ability to manage multiple projects and tasks simultaneously. Self-managed and self-motivated. Demonstrate ability to build positive relationships with internal and external customers. Demonstrate ability to work efficiently and effectively under pressure and tight deadlines. Maintain focus and passion for customer experience. Experience collaborating with Sales and an Account Manager, operating as a team supporting each customer in their portfolio Demonstrate critical thinking, with ability to help create solutions and resolutions. Team player. Company Overview As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test. Why work at Mythics? Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect - Empathy - Excellence - Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Mythics, you will experience a truly enjoyable corporate culture. But don't just take our word for it! Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include: Comprehensive Health, Dental, and Vision plans Premier 401k retirement plan with corporate matching and a 529 college saving plan Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options Legal Resources Unlock Exclusive Benefits for Full-Time Employees: Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off Employee referral program Employee recognition, gift and reward program Tuition reimbursement for continuing education Remote or hybrid work options Engaging company events such as team building activities, annual awards and kick-off parties Health and wellness-focused activities Relaxation Spaces In-office gourmet coffee, tea, fresh fruit and healthy snacks Corporate GREEN approach - tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances. It's a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed. Mythics, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Mythics has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting accommodationrequests@mythics.com. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: Your focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.Responsibilities: Provide world class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities Facilitate the resolution of simple to moderately complex technical issues by way of log analysis, research, or problem recreation Work cross-functionally within the team, to deliver quality, satisfaction, and resolutions to customers Effectively use and search the knowledge base, occasionally contributing new or updated content Meet or exceed established service delivery guidelines and key performance indicators Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system Be available to work rotating shifts between 8am to 8pm EST on weekdays with occasional scheduled overtime for weekends, holidays, and on-call as necessary when determined by business need What does it take: Understand the business processes and practices within a long-term care or medical facility Strong, demonstrable problem-solving skills Excellent communication skills, written and oral Energized and motivated by a fast paced, dynamic, high demand working environment Demonstrated ability to multi-task, prioritize, and manage customer expectations A quick learner with acumen for software and technology A patient and active listener who is detail-oriented High level of customer focus and empathy Familiarity with PointClickCare software is an asset Required Experience: Post-secondary education required Experience supporting and trouble-shooting web-based software applications Preference for those with experience using diagnostic tools to help resolve customer issues PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. PointClickCare is searching for a Principal Data Engineer who will contribute to best-practice data engineering by designing and rigorously delivering production-grade streaming pipelines on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across an empowered team. This is a hands-on leadership role, requiring the ability to enhance and implement batch and real-time data solutions already in progress, mentor other team members, and deliver both business and technical objectives through ambiguity and uncertainty.This is an opportunity to shape the future of our data ecosystem. You'll work with a passionate team and modern technologies to drive innovation that impacts the entire organization. The ideal candidate thrives as an individual contributor, while making a significant technical impact and elevating the team's capabilities. To succeed as a Principal Data Engineer at PointClickCare, you need to be collaborative, adventurous and passionate. Collaborative means that you're enthusiastic about jumping in to help achieve the team's top priorities, no self-promoting politicians allowed. Adventurous means that you're not afraid to dive into uncharted technical territory and get your own hands dirty, while supporting and driving delivery of complex features through a dedicated Scrum team. Passionate means that you're eager to learn and share knowledge that drives the team forward, and excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America. What your day-to-day will look like:-Lead and guide the design and implementation of scalable streaming data pipelines-Engineer and optimize real-time data solutions using frameworks like Apache Kafka, Flink, Spark Streaming-Collaborate cross-functionally with product, analytics, and AI teams to ensure data is a strategic asset-Advance ongoing modernization efforts, deepening adoption of event-driven architectures and cloud-native technologies-Drive adoption of best practices in data governance, observability, and performance tuning for streaming workloads-Embed data quality in processing pipelines by defining schema contracts, implementing transformation tests and data assertions, enforcing backward-compatible schema evolution, and automating checks for freshness, completeness, and accuracy across batch and streaming paths before production deployment-Establish robust observability for data pipelines by implementing metrics, logging, and distributed tracing for streaming jobs, defining SLAs and SLOs for latency and throughput, and integrating alerting and dashboards to enable proactive monitoring and rapid incident response-Foster a culture of quality through peer reviews, providing constructive feedback and seeking input on your own work What qualifications we're looking for:-Principal Data Engineer with at least 10 years of professional experience in software or data engineering, including a minimum of 4 years focused on streaming and real-time data systems-Proven experience driving technical direction and mentoring engineers while delivering complex, high-scale solutions as a hands-on contributor-Deep expertise in streaming and real-time data technologies, including frameworks such as Apache Kafka, Flink, and Spark Streaming-Strong understanding of event-driven architectures and distributed systems, with hands-on experience implementing resilient, low-latency pipelines-Practical experience with cloud platforms (AWS, Azure, or GCP) and containerized deployments for data workloads-Fluency in data quality practices and CI/CD integration, including schema management, automated testing, and validation frameworks (e.g., dbt, Great Expectations)-Operational excellence in observability, with experience implementing metrics, logging, tracing, and alerting for data pipelines using modern tools-Solid foundation in data governance and performance optimization, ensuring reliability and scalability across batch and streaming environments-Experience with Lakehouse architectures and related technologies, including Databricks, Azure ADLS Gen2, and Apache Hudi-Strong collaboration and communication skills, with the ability to influence stakeholders and evangelize modern data practices within your team and across the organization Additional qualities we value-Strong analytical and problem-solving mindset-Ability to learn quickly and adapt to new technologies, even when uncomfortable-Self-starter who thrives with minimal supervision and collaborates effectively as a team player-Excellent organizational and critical-thinking skills-Comfortable leveraging AI tools to accelerate development #LI-AV#LI-remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Meet the Role: Does understanding customer needs and building strong relationships excite you? Are you passionate about proactively reaching out to ensure customer satisfaction while continuously hunting and closing new business? Not only will you be involved in the nurturing of existing accounts, but you will be assigned accounts methodically to explore and create untapped opportunities. You will also be traveling to your assigned territories, and building relationships face-to-face. · You will be prospecting, cold calling, producing quality leads, and selling within your given territory · You will deeply understand your customers' strategic goals, challenges, and identify solutions that add value· You will bring your best performance when presenting and articulating solutions and/or benefits to multi-level contacts within prospective customers · You will follow up on leads to close new account business to grow our footprint in the Healthcare Technology space Meet the Team: You will report into a Director of Value Based Care and you'll be working alongside SDR's and other Account Executives (AEs) to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices. The leadership style can be described in one word, ENABLERS. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next. About You · You hold a Post-Secondary Degree/College Diploma.· You have a hunter mentality, with exceptional selling and closing capabilities· You have a great understanding of the full sales cycle· You are highly motivated, with a proven history of success in Long-term Care Sales or Enterprise Software/SaaS Solutions· You are enthusiastic and have strong relationship-building skills· You are highly organized and have a strong attention to detail· You are a strong communicator and have excellent presentation skills· You have a desire to work in an environment that rewards for performance - Experience selling to physician practices and value based care entities- Experience selling software to Senior Living communities At PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on target earnings range (base salary + commissions) for this position is $230,000 - $250,000 (Exempt) + benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary: Reporting to the Director Software Commercialization Portfolio, The SCM will own the new product introduction process for all software solutions delivered by the Product Engineering Organization. You will mobilize cross-functional efforts throughout the product development lifecycle to develop new product introduction plans and deliverables, ensure organizational readiness, and then manage product launch through early access pilots and to commercial availability in a way that maximizes the outcomes of the PEO organization, customer time-to-value and company time-to-revenue. To accomplish all of this, you will need to use your SaaS new product introduction experience, project management skills and business acumen to build effective cross-functional partnerships, influence the business, and use organizational skills to navigate ambiguity. You will work in conjunction with Product Leaders and cross functional teams to successfully launch key new products and features. Key Duties and Responsibilities: •Plan a new product introduction strategy in partnership with Product Leadership that maximizes the customer value and business outcomes of new and enhanced solutions •Customer engagement throughout the new product introduction process to gather actionable feedback, ensuring product launches are aligned with customer needs and driving continuous improvement. •Partner with Sales and Business Development teams to identify and pursue new market opportunities, supporting go-to-market strategies and driving adoption and revenue growth for new software solutions. •Work with a cross functional team of Product Marketing, Sales, Sales Operations, Professional Services and Customer Support professionals to create a set of Launch goals•Create and Manage a plan designed to achieve the launch goals and successfully execute the new product introduction strategy with the cross functional team•Lead team in monitoring and measuring Launch results against goals post Commercial Availability. Ensure actions are planned and executed to adjust plans as needed based on those results•Deliver transparent and immediate analysis and feedback on risks, issues, team and project performance and adjust the plan accordingly•Prioritize projects and resources, balance business needs with technical constraints, and drive successful organizational readiness in support of the new product•Lead continuous and measurable improvement in New Product Introduction processes to accelerate customer time-to-value and business time-to-revenue •Provide coaching, mentoring and support to team members and peers•25% travel to Customer Onsite Skills and Qualifications: •Experience in program management, product management, management consulting, corporate strategy, business operations or strategic planning in a SaaS Company •Possesses extensive knowledge of product development processes, the software development lifecycle, release management or customer journey, and lead to cash processes and systems•Robust business acumen and ability to partner with senior business leaders to drive initiatives•Experience driving data-driven process improvement •Ability to build, direct and influence project teams •Exceptional presentation, oral, and written communication skills •Strong critical thinking and decision-making skills•Ability to manage conflict and drive decisions Nice to Haves: •Degree in Business Management, Software Engineering, or equivalent experience •PMP or equivalent •Experience with Enterprise technology products•Software project management or software experience using agile•Ability to dive deep into specifics to analyze the issues, and then pull back up to understand the broader strategic implications•Ability to tie together multiple perspectives to arrive at and drive to decisions and execution•Ability to navigate rapidly evolving cultural and technical environments•Ability to problem solve and facilitate team decision-making•Experience working with AI‑powered or AI‑enabled software products.•Partner with engineering, data, and platform teams to deliver responsible AI-enabled features•Ensure AI features are transparent, explainable, and aligned with healthcare and organizational standards Tech D-P2#LI-MG1 #LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Job summary: The Database Reliability Engineer (DBRE) is responsible for managing, building, maintaining, monitoring, and troubleshooting the cloud-based database infrastructure that our mission critical SaaS application runs on. The DBRE role is also responsible for improving processes via automation\coding to reduce toil. They will be liaising with engineering and SRE teams to aid in bringing new products to market that require database support.The DBRE role is also responsible for improving processes via automation\coding to reduce toil. They will be liaising with engineering and SRE teams to aid in bringing new products to market that require database support. * Work on observability of relevant database metrics and make sure desired database objectives are met. * Work with DBA team to understand areas of toil. Implement automations\processes to help manage PCC's database systems at scale. * Implement a data-driven approach to performance and availability improvements to stakeholder database systems * Provide database expertise to engineering and SRE teams (review of database migrations, queries, performance optimizations, standardize configurations and deployments of new database systems). * Assist DBA team in performance troubleshooting and root cause analysis. Qualification and skills:•7+ Years working with relational databases systems (3+ at a Senior, lead or architect level)•2+ years in a DBRE or SRE role •Experience working in the cloud (AWS, GCP or Azure)•Coding \ Automation Experience•Experience working with IaC tools such as Ansible, Terraform.•Experience working with source control such as GIT.•SQL Server experience preferred, MySQL, PostgreSQL nice to haves•Experience working with VLDBs (1+ TB) and managing a large number of databases (100+)•Languages such as Powershell, C#, SQL, Python Additional experience with the following tools\systems a plus: Git, Jira, Azure Data Factory, DataBricks, Grafana, InfluxDB and flavors of NoSQL databases. **Some on-call or after-hours work will be required #LI-AV1#LI-remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary:The Product Marketing Manager at PointClickCare is a primary representative from the Marketing team owning go-to-market and new product launch planning and execution. In this role, you will be the customer-facing subject matter expert responsible for understanding how they relate to customer needs and buying criteria, developing marketing and sales enablement assets and tools to transfer that knowledge to the sales channel, and supporting prospect education and lead generation/nurture programs. You'll serve as the PointClickCare Marketing representative to our partner ecosystem-providing guidance on marketing best practices, supporting their needs in alignment with our guidelines, and collaborating closely with tier-one partners to drive mutual success. In addition to working with the Marketing team, you will regularly collaborate cross-functionally (Partnerships, Sales, Product Management, Customer Success and others). It is a balancing act that requires strong diplomatic skills, including knowing when to push back and when to dive in. This role centers on the Marketplace Partner Program, driving the evolution of its strategy, introducing new categories to the Marketplace, and increasing customer adoption of Marketplace applications. There are many ways to drive impact in this role, so we're looking for someone who will take initiative, get their arms around the possibilities, and invest their time and energy strategically where they see the most opportunity for impact.Key Responsibilities: Develop product positioning, value propositions and messaging that resonate with the buying audience and product the source messaging blueprint or positioning guide Lead product launches, including strategy, KPI development, and creation of tools and collateral; assist with product naming and competitive positioning. Collaborate with marketing peers to drive development of a variety of content including sales decks, solution sheets, customer references, thought leadership and campaign assets Collaborate with the partner managers to provide guidance on marketing best practices and ensure alignment with PointClickCare guidelines. Enable sales by communicating product value propositions and delivering sales tools that support the selling process. Serve as a subject matter expert for complex sales inquiries, customer education, and roadmap updates; lead sales training on new products and enhancements. Gather and analyze market intelligence and customer insights, including buying criteria, regulatory considerations, and segment-specific demands; maintain awareness of partner offerings and their synergies or competitive threats. Align closely with members of product management team and Marketplace partner team to facilitate the appropriate flow of information between the teams. Collaborate with marketing programs, brand, and digital teams to ensure consistent product themes across campaigns and events. Develop and distribute public-facing product launch materials; contribute to blogs, presentations, and webinars to showcase product and market strengths. Work with customers to create case studies, references, and testimonials. Work collaboratively with internal sales and marketing teams to educate them on ways to concisely demonstrate the strengths and features of our products and enhancements to both existing and prospective customers. Provide guidance to marketing teams on themes for programs and events, ensuring they are equipped with content to deliver to customers/prospects. Foster strong cross-functional collaboration to build consensus and drive shared outcomes. Required Skills & Experience: Bachelor degree; advanced degree in business or marketing or equivalent experience desirable 4-6 years in product marketing experience Experience with Product Management and/or Product Marketing principles such as Practical Product Management or Pragmatic Marketing. Certification in Pragmatic Marketing or SiriusDecisions Product marketing a plus. Experience with B2B SaaS healthcare technology required. Experience with partner marketing highly preferred. AI Fluency and/or use of M365 Copilot Industry experience in the segment a definite asset Strong written and verbal communications skills, from writing collateral and web copy to presentations that deliver business concepts and moderately technical concepts to a diverse audience-base Knowledge of marketing principles and practices Excellent time management, interpersonal, communication, decision making, and organization skills A “roll up the sleeves” attitude; a self-starting orientation with the intense drive to “make things happen" #LI-TW1#LI-Remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Team SummaryThis team will serve as the product owner for GenAI capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support generative AI solutions. This centralized team with deep specialization, closely integrated with key horizontal partners to ensure delivery of safe, scalable and high-impact AI products. Job SummaryThe AI Engineer - Autonomous Agent will work closely with the Product and Engineering teams to design and implement agent-based solutions that align with product goals. The AI Engineer - Autonomous Agent will also build new agent data types and pipelines and enable frameworks and workflows for agent reasoning, function calling, and action coordination. Key Responsibilities- Collaborate with product and engineering teams to translate product objectives into autonomous agent-based solutions.- Design and build new agent data types, and pipelines that enable agents frameworks, and workflows to coordinate reasoning, function calling, actions- Develop and optimize autonomous agents leveraging LLMs, planning algorithms, and multi-step reasoning approaches.- Implement comprehensive security mechanisms for autonomous agents, including authentication, role-based access control, audit logging, and compliance monitoring- Integrate agents securely with existing systems, APIs, and data sources with secure communication protocols Qualifications & Skills- Expert level in Python, frameworks, and functional programming principles- Experience designing and implementing LLM agent workflows, and familiarity with frameworks such as LangChain, LlamaIndex, LangGraph, CrewAI, and AutoGen. Preferred- Master's degree or higher in Artificial Intelligence.- Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring. #LI-AV1#LI-remote PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Job DescriptionAt PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations**For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role:By joining our team, you'll become part of a small, high-impact group driven to transform healthcare through technology. You'll help design and build scalable platform services that power innovative solutions-directly improving patient outcomes and enabling healthcare professionals to deliver exceptional care! Key responsibilities: -Identify, prioritize, and execute tasks in the software development life cycle -Work with the business to iterate over software requirements -Develop tools and applications by producing clean, efficient code -Automate tasks through appropriate tools and scripting -Analyze and debug systems -Perform validation and verification testing in a test-driven manner -Review the work of others, and invite others to review your work -Collaborate with internal teams and vendors to fix and improve products -Ensure software is up-to-date with latest technologies Your key strengths:- Experience writing clean code that performs well at scale using JAVA- Experience with automated testing frameworks (e.g. Selenium, Cypress, RestAssured)- In-depth knowledge of relational databases (e.g. Microsoft SQL Server, MySQL)- Solid experience writing RESTful API endpoints. Absolutely love TDD and have working knowledge of it- Experience with UI development and frameworks (e.g. Vue.js, React, Angular)- Proficient in GIT-Experience using system and performance monitoring tools (e.g. New Relic, DataDog)- BSc/BA in Computer Science or a related degree Bonus skills:Prompt Engineering for Productivity - Strong ability to craft effective prompts for AI tools like GitHub Copilot to generate, refactor, and explain code.AI-Augmented Development in IDEs - Daily use of IDEs (e.g. IntelliJ, VS Code, Cursor) with AI-powered extensions (e.g. GitHub Copilot, Junie, Windsurf) to accelerate coding, testing, and debugging tasks.AI in the SDLC Beyond Code - Leverages AI for writing documentation, generating test cases, summarizing technical discussions, and assisting with incident response or backlog grooming. - Experience with Spring Boot- Experience with Power BI -Nice to have React, Selenium automation and cloud experience -Experience with Docker, Kubernetes and Istio -Experience with Jenkins CI/CD pipeline -Experience with AWS/Azure cloud services or equivalent -Experience working on a SaaS product #LI-Hybrid#LI-AV1 At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $123,000-137,000 (not overtime eligible) + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ****************************** should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: ****************************** PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.