Manager of iGaming
Remote poker manager job
The Manager of iGaming will be responsible for day-to-day operations of Resorts World mobile and iGaming. The Manger of iGaming will be overseeing and be responsible for managing the Senior Digital Marketing Specialist and the Digital Marketing Representative team to service all online customers. This position is a hybrid of working remote, in-office and at events.
Essential Duties
Oversee all aspects of mobile and online casino games, including customer support, fraud prevention, and new game development.
Keeping track of the performance of the games and promotions connected to them.
Develop & Implement campaign strategies ensuring higher customer loyalty and ROI.
Collaborating cross-functionally with teams to define operational procedures internally and align with marketing to advertise new games & features.
Recruit, manage, lead, and motivate a team of professionals, ensuring the team builds and maintains a deep understanding of our customers.
Show a commitment to ensuring responsible gaming.
Core Competencies:
Online Casino Operations experience preferred specifically across the sports betting and casino industry.
Proven expertise managing data and analytics across KPIs, active users, and integrations.
Experience managing, leading, and building a wider team.
Self-starter with the ability to take ownership and be accountable for deliverables.
Ability to juggle multiple priorities and thrive in fast-paced environments.
Passion for technology, sports, gaming/casinos, or all of the above.
Work/Educational Experience
Must be at least 21 years old
Possess a high school or equivalent diploma
Must be able to obtain and maintain the appropriate gaming license through to the New Jersey State Gaming Commission
Job Requirements
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.
Work Environment:
The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment varies. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner.
Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.
The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills & Reasoning Ability:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal, and work with mathematical such as probability and inference. Ability to create, read and analyze spread sheets of statistical data. Ability to decipher various reports and maintains reports upon request.
Slots Manager
Remote poker manager job
Job description
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
As a Slots Manager, you will play a key supporting role within the Casino team, helping to coordinate and deliver a best-in-class Slots experience for Hard Rock Digital customers. You'll work cross-functionally with our casino, product, and marketing teams to help plan, execute, and analyse our Slots strategy. This role is ideal for someone passionate about online casino content, comfortable with reporting, and curious about what drives player behaviour.
Key Responsibilities
· Support the day-to-day coordination of the Slots vertical, ensuring smooth execution of campaigns and supplier initiatives
· Collaborate closely with the Operations and CRM teams to ensure timely and accurate setup of promotions, tournaments, and featured content
· Collaborate with the Lobby Management team to ensure a Grade A slot offering on the casino.
· Maintain reporting dashboards and assist with performance analysis for Slots campaigns, games, and vendor activity
· Conduct competitor analysis and benchmarking, including tracking promotional trends, supplier positioning, and new content releases
· Assist with content roadmap tracking, helping ensure the most relevant and engaging games are prioritized
· Support QA and testing for new supplier integrations, games, or engagement tools
· Work with Lobby Strategy and Personalisation team to ensure the Slots lobby and associated assets are correctly set up and up to date
· Support operational readiness for new state launches, working closely with compliance and operations
· Help coordinate communication with third-party suppliers around campaign setup and performance
· Monitor player behaviour and campaign activity to help identify potential bonus abuse and game exploitation, escalating findings and supporting preventative measures.
· Use data analytics to make informed decisions about the direction of the slots vertical. Highlighting risks and opportunities for growth
· Assist in managing and tracking jackpot-related campaigns and reporting, ensuring proper setup, performance monitoring, and alignment with commercial objectives.
Job requirements
What are we looking for?
· Bachelor's degree or equivalent experience, ideally with exposure to business, marketing, or data analysis
· Demonstrated success managing casino content portfolios
· Highly motivated, proactive, and eager to take on new challenges with a positive, solution-oriented mindset
· Experience collaborating with data and analytics stakeholders
· Comfortable working with numbers and data (Excel, Google Sheets); familiarity with tools like Tableau or Amplitude is a plus
· Excellent organizational skills with strong attention to detail
· Strong written and verbal communication skills with the ability to work cross-functionally
· A team player who thrives in a fast-paced, collaborative environment and is motivated to grow within the role
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
· Competitive pay
· Flexible vacation allowance
· Flexible work from home
· Startup culture backed by a secure, global brand
Roster of Uniques
We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)
All done!
Your application has been successfully submitted!
Other jobs
Table Games Assistant Shift Manager - Petersburg
Poker manager job in Petersburg, VA
Why We Need Your Talents:
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Table Games Assistant Shift Manager reports to the Table Games Shift Manager and oversees the shift operations of the casino and all departments in the absence of or in concurrence with department heads.
Responsibilities
Where You'll Make an Impact:
Responsible to the Table Games Shift Manager for successful performance of assigned duties.
Responsible for the supervision and performance of the Pit Managers, Floor Supervisors, Dealers, and Pit Clerks.
Assist and advise other departments and company personnel as necessary, to assure the success of the table games and the company in general.
Responsible for overseeing daily operations of the table games in the absence of the Table Games Shift Manager.
Analyze customer play: cheating, scams, counters, and any unusual or suspicious variations of play. Monitor rated players for input into data base tracking system.
Review staffing levels, delegate authority and assign responsibilities.
Development of staff, interviews, hires, evaluations, and disciplinary actions.
Management abilities demonstrated in managing the table games operations
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Public relations and customer service skills.
Willingness to assume overall responsibility relative to the performance of the table games, slot operations, and the property in general.
Successful management of departmental budget and goals.
Effective managing/training of the staff.
Accuracy in completing assigned duties, paperwork, and reports.
Review and manage departmental financial data.
Review table game activities and promotional status with Table Games Shift Manager.
Monitor and adjust performance to local competition.
Meet with departmental directors, managers, and supervisors as necessary.
Provide excellent customer service and employee relations.
Ensure the safety and security of guests and employees, manage processes and programs to effectively control and reduce loss time injuries.
Other duties as assigned.
Skills to Help You Succeed:
Must be proficient with all Microsoft software products.
Methods of accountability:
Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
Through various oral and written reports.
Through achievement of performance goals.
Standards of Performance:
Management abilities demonstrated in managing the table games operations.
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Public relations and customer service skills.
Willingness to assume overall responsibility relative to the performance of the table games, slot operations, and the property in general.
Successful management of departmental budget and goals.
Effective managing/training of the staff.
Accuracy in completing assigned duties, paperwork, and reports.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Knowledge of table games operations, gaming regulations and beverage control regulations.
Knowledge of theft techniques.
Good public relations and guest services skills.
Ability to perform assigned duties under frequent time pressures.
Broad variety of tasks and deadlines requires an irregular work schedule.
Ability to perform assigned duties under frequent time pressure, in an interruptive environment.
Accuracy in completing assigned duties in a timely manner, including required documents and forms.
Complete, perform and understand basic mathematical functions.
Knowledge of company policies and procedures and IRS Bank Secrecy Act and internal controls.
Complete knowledge of all facilities available to guests on property.
Ability to always maintain a pleasant, friendly and welcoming attitude, with the use of facial expressions.
Knowledge of all special events and promotional activities.
Ability to work in a high energy casino environment exposed to bright lights and noise and smoking environment.
Qualifications
Must-Haves:
Five (5) to seven (7) years of experience in casino operations and management of a large staff with a four (4) year degree in a related field or equivalent work experience.
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
Casino is large and requires ability and energy to move about it with a true sense of urgency.
Sitting 25%
Walking 60%
Standing 15%
Keyboarding 25%
Use of going up and down thirty-one (31) stairs multiple times per day and elevators.
24/7 operation requiring extended hours and the ability and willingness to meet the team members' schedules when handling matters scheduling, team member relations and staffing.
What We Offer
Perks We Offer You
Generous Bonus Structure
Comprehensive Health Coverage
Retirement Savings with Company Match
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
Individuals that are chosen to be part of the Live! Management Team can expect:
To support and build a strong team, while valuing and celebrating our diversity
To be given the power and responsibility to prioritize service to our guests and community.
To be given the tools, resources, and opportunity to grow in their career.
To be part of an exciting experience unlike any other in the Industry.
To work hard and have fun.
Live! is a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking
Auto-ApplyCard Fraud Manager
Remote poker manager job
Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives.
We're looking for a Card Fraud Manager to lead our team of Senior Card Fraud Investigators and help shape the future of card fraud prevention at Mercury. You'll lead a high-performing team dedicated to detecting, investigating, and mitigating card fraud while balancing excellent customer experience. You'll also collaborate across Risk Operations, Customer Support, Risk Strategy, Product, and Engineering teams to design scalable, data-driven controls and tools to improve our fraud detection capabilities.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
As part of the journey, we would expect you to: People Management & Team Leadership
Lead and develop a team of Card Fraud Investigators, providing mentorship, performance feedback, and opportunities for growth.
Hire additional team members as business needs evolve.
Set and track key performance metrics to assess team effectiveness and guide operational improvements.
Foster a high-performing, collaborative team culture focused on balancing fraud prevention with an excellent customer experience.
Product, Strategy & Cross-Functional Collaboration
Shape strategy for transaction-level fraud prevention and mitigation, balancing risk controls and customer friction.
Partner with Product, Risk Strategy, and Risk Engineering to automate workflows, improve investigation tools, and design scalable systems that reduce manual review volume.
Collaborate cross-functionally with Compliance, Legal, and other partners to enhance fraud prevention policies, tooling, and decisioning logic.
Coordinate with Disputes and Customer Support to align on processes for unauthorized transactions and ensure consistent customer communication.
Processes, Insights & Continuous Improvement
Oversee Mercury's card fraud monitoring operations, ensuring timely and accurate investigation of alerts from MasterCard Fraud Center and internal systems.
Leverage data to identify emerging fraud trends and drive proactive rule adjustments or new mitigation strategies, while building consistent processes across the team to balance risk mitigation and customer experience.
Document and refine processes to drive continuous improvement in efficiency, accuracy, and scalability.
Communicate insights and outcomes to internal and external stakeholders to support transparency and learning across Mercury.
You should:
Have 6+ years of experience in card or payments fraud management, with 2-3+ years of people management experience (including leading investigators or analysts).
Bring strong domain knowledge of card fraud patterns, transaction monitoring systems, and dispute workflows.
Be proficient with tools such as MasterCard Fraud Center, Accertify, Falcon, or equivalent fraud management systems.
Have a data-driven mindset, able to interpret trends, evaluate rule performance, and make informed decisions using internal data.
Demonstrate excellent communication and leadership skills-you can motivate a team, secure cross-functional alignment, and present insights clearly to stakeholders.
Thrive in fast-paced, high-stakes environments and enjoy solving complex fraud problems with a calm, strategic approach.
Be comfortable with ambiguity, prioritizing effectively in a dynamic environment while ensuring risk is managed responsibly.
The total rewards package at Mercury includes base salary, equity (stock options), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: USD $151,000 - $169,800
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: USD $135,900 - $152,800
Canadian employees (any location): CAD $142,700 - $160,500
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.
#LI-AR1
Auto-ApplyTable Games Shift Manager, Wheeling Island Casino
Poker manager job in Wheeling, WV
The opportunity Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Wheeling Island Casino in Wheeling, West Virginia. As the Table Games Shift Manager you will oversee the daily operations of our casino's table games department. This leadership role is responsible for supervising staff, ensuring compliance with gaming regulations, and delivering exceptional guest service. The ideal candidate will have a strong background in table games, excellent communication skills, and a proven ability to manage a dynamic team in a fast-paced environment. If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Pay
Minimum - Anticipated Maximum Base Salary: $56,900 - $76,800 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ********************************************
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
* Medical, dental, and vision insurance
* 401(k) with up to 4% company match
* Annual performance bonus based on level, as well as individual, company, and location performance
* Paid vacation days and holidays
* Paid parental bonding leave
* Tuition and/or professional certification reimbursement
* Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
* Supervise the operation, conduct, and game security of a specified number of table games while promoting a positive experience.
* Ensure compliance with state gaming regulations along with company objectives, procedures, and internal controls.
* Coordinate scheduling of supervisors and dealers to ensure appropriate staffing within the assigned pit or assigned games.
* Oversee fills and credits required during the operation of supervised games.
* Train team members; plan and assign work areas, appraise performance, initiate employee commendations and discipline, address and resolve guest and employee concerns and complaints.
* Maintain a clean, safe, hazard-free work environment within the area of responsibility.
More about you
* At least 4 years of full-time gaming floor supervisory or management experience is required.
* Supervisory experience in several types of table games (blackjack, roulette, craps and poker).
* Ability to obtain and maintain a state gaming license.
* Effective oral and written communications skills.
* Ability to work in a fast-paced environment.
* No degree required.
Physical requirements
* Ability to walk, stand and sit for extended periods of time.
* Manual dexterity to lean and bend at the waist or neck; frequent upper and lower arm reaching.
* Ability to use hands and fingers to carry out job duties.
Shift details
Evenings
Overnight
Who we are
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Tasting Room Manager
Poker manager job in Centreville, VA
The Winery at Bull Run is seeking a motivated, organized, and experienced professional to lead and facilitate all aspects of Tasting Room and venue operations. This includes building brand awareness and exceeding guest expectations by executing continued staff training and development to enhance sales, service, and visitor experience. This unique position provides multiple opportunities for continued professional growth within the organization.
Full-Time, weekend availability required.
Salary commensurate with experience
Primary Relationships
Qualified candidates will be responsible for training and supervision of all tasting room personnel and will report directly to the General Manager. Additionally, the Tasting Room Manager will work collaboratively with multiple departments to implement marketing and sales initiatives for wine club growth, promotion of public events, and other special projects.
Skills & Qualifications Required:
Education: Bachelor's degree preferred
Experience: Three or more years of winery, hospitality, retail management, or a relevant business role.
Highly Motivated, independent, self-starter.
Ability to coach, train and motivate employees with strong understanding of employee skill development and personnel management.
Outstanding verbal, interpersonal, and written communication skills.
Ability to multi-task and manage multiple projects at once.
Strong decision making and problem-solving skills.
Strong financial literacy and data analysis skills.
Proficient in Microsoft Office and Outlook applications.
Proficient in operating POS (point of sale) and back-office systems.
Experience with Wine Club and Inventory Management software and systems is a plus.
Wine knowledge and experience preferred.
Responsibilities & Duties:
1. Create a positive, respectful, and professional work environment for the tasting room staff by demonstrating leadership and setting an example in hospitality, work ethic and integrity, consistent with the organization's values.
2. Oversee all aspects the tasting room's operational processes and procedures, identifying and suggesting improvements to maximize efficiencies.
3. Responsible for initiating and executing recruitment, hiring and onboarding of new employees.
4. Execute and assist in development of company provided training program for team ensuring adherence to all policies, procedures and governmental regulations.
5. Supervise and train tasting room management team, a) Ensuring proficiency in opening and closing procedures, staff supervision, facility maintenance and security, cash deposits and reconciliation and accurate end of day sales reporting, among other miscellaneous tasks.
6. Effectively communicate organization's sales marketing initiatives to tasting room personnel to increase sales, wine club growth, and brand awareness.
7. Manage tasting room staff schedule to support operational needs while proactively managing staffing levels and labor expenses.
8. Maintains a strong presence throughout tasting room and winery venue engaging with guests s to ensure pleasurable experience, excellent service and customer loyalty.
9. Builds and maintains strong relationships with vendor partners.
10. Maintain proper wine and non-wine inventory management and ordering procedures.
11. Prepares monthly wholesale tax reports in compliance with farm winery license's state and federal requirements.
12. Actively participates and prepares for all team management meetings providing sales, financial and marketing data and trends. a) Collectively identifying strategies to create brand awareness, increase sales, and promote brand through public promotions and events.
13. Regularly meets with Assistant General Manager to discuss state of operations, and sales goals and business initiatives.
15. Communicates with Accounting Manager on items regarding payroll, accounts payable and receivable, sales documentation and all other operational expenses and invoicing.
*The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically presented in this document.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Experience level:
3 years
Education:
Bachelor's (Preferred)
Experience:
Hospitality: 3 years (Preferred)
License/Certification:
Driver's License (Required)
Work Location: One location
Part Time Game Day Table Staff
Remote poker manager job
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
Penn State York Athletics is currently accepting applications for Part Time Game Day Table Staff.
Unfortunately this position is NOT available for any current Penn State Student.
The selected candidate(s) will be assigned to assist with Scorer's Table responsibilities as they relate to Game Day needs in the sports of Basketball and Volleyball.
Duties
* Keeping the official book
* Clock operation
* Assisting with set-up and tear-down of game day equipment and accessories
* Other duties as assigned
Candidate should have some basic knowledge in the sports of basketball and volleyball.
The Pennsylvania State University is committed to and accountable for advancing
diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual
uniqueness, foster a culture of inclusion that supports both broad and specific diversity
initiatives, leverage the educational and institutional benefits of diversity in society and
nature, and engage all individuals to help them thrive. We value inclusion as a core
strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Affirmative Action
Penn State Policies
Copyright Information
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York, PA
Auto-ApplyTable Games Assistant Shift Manager
Poker manager job in Danville, VA
* Assists in implementing policies and procedures and in directing personnel by management policies and objectives and the efficient operation of all table games on a particular shift. * Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions.
* Recommends policy changes according to procedure.
* Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee, and company.
* Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play.
* Provides an outstanding gaming experience/environment.
* Ensures that all Table Games employees adhere to company policies, procedures, and internal controls, as well as Virginia Lottery rules and regulations.
* Communicates clearly and regularly the department goals and expectations to table games employees.
* Aligns department to provide differentiated service to Seven Stars and Diamond customers.
* Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same.
* Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees.
* Investigates reports of variances and takes appropriate action by company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department.
* Maintains appropriate staffing levels by assisting in the selection process of new hires, training, scheduling, disciplining, rewarding, evaluating performance, and recommending promotions and terminations fairly and equitably.
* Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws, and table games regulations, as well as company policies, procedures, and internal controls.
* Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings.
* Ensures integrity and security of company funds and assets within the department on assigned shifts.
* Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning and promotions.
QUALIFICATIONS:
* College degree preferred with five (5) years of progressively more challenging leadership roles in casino operations.
* Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills.
* Must possess strong PC and Microsoft Office knowledge, especially Microsoft Excel.
* Can work in a smoke-filled environment and able to sit and stand for prolonged periods.
* Must be able to obtain and maintain the appropriate license through the Virginia Lottery.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
* Must be able to work flexible hours including evenings, weekends, and holidays as needed.
* Must be able to speak, read, write, and understand English.
* Must be able to tolerate areas containing secondhand smoke.
* Ability to maintain regular, predictable attendance according to schedule.
* Fast-paced environment, multiple tasks to be handled under time constraints.
* Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, promptly.
* Must be able to sit and stand for long periods.
* Able to lift 40 pounds.
* Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
* They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
* Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
Auto-ApplyDigital Games Manager
Poker manager job in Richmond, VA
Title: Digital Games Manager
State Role Title: Digital Games Manager
Hiring Range: $88,000 to $113,000
Pay Band: UG
Recruitment Type: General Public - G
Job Duties
For more than three decades, the Virginia Lottery has worked to build a strong reputation, one synonymous with providing fun, entertaining experiences and doing so responsibly and with integrity. Proceeds from traditional Lottery games support K-12 public education in Virginia. Taxes generated by sports wagering and casino gaming, which are regulated by the Lottery, benefit other priorities of the Commonwealth.
The Virginia Lottery is currently seeking a Digital Games Manager to join our Marketing Department.
This Digital Games Manager is responsible for the development, performance, implementation and execution of Online Games (Online Instant Games and online Draw Games) offered by the Lottery. Working closely with the Strategic Games Manager and Digital Games Coordinator, this position assumes responsibility for the day-to-day management of Online Games and guides each game from strategic planning to tactical execution. This position follows clearly established game development standards and guidelines to ensure 100% accuracy and profit optimization. This position is highly collaborative to ensure accuracy of game design, alignment with marketing efforts, and proper scheduling of game launches. This position serves in a managerial capacity and must perform as a strong manager and coach to the Digital Games Coordinator while providing the guidance and tools to ensure successful launches of online games.
Manages, implements, and communicates digital games plan:
• Works closely with the Strategic Games Manager and vendor partners to develop the game launch schedule and plan for digital games including Online Instant games and online Draw Games.
• Guides each Online Instant Game and online Draw Game from strategic planning to tactical execution in collaboration with the Digital Games Coordinator.
• Establishes and communicates digital game schedules, including all deadlines necessary to ensure all partners meet corresponding deadlines.
• Maintains the game positioning and product vision throughout the entire product lifecycle.
• Maintains effective process for proper development and execution of Online Instant Games and online Draw Games.
• Reviews and approves prize structures, working papers, and game rules for Online Instant Games and online Draw Games to ensure 100% accuracy.
• Coordinates with internal and external partners on any digital games related projects.
• Follows game development standards and guidelines to ensure 100% accuracy of game design.
• Supports the Strategic Games Manager in the analysis of the digital games strategy.
Maintains gaming vendor relationships:
• Maintains strong partnerships with vendors and game studios.
• Collaborates with gaming partners to execute effective and relevant lottery game plans based on agreed upon schedules.
Collects and evaluates game data:
• Analyzes and evaluates Online Instant Game sales data, game attributes, prize structures, price points, product mix, game design, segment appeal.
• Monitors key metrics to measure performance and maximize sales.
• Provides monthly and quarterly reports to include noticeable trends, anomalies or shifts in sales patterns.
• Actively pursues knowledge about Online Instant Games, online Draw Games, and Virginia consumer segments.
Manages and develops Digital Games Coordinator:
• Manages the Digital Games Coordinator while providing guidance and any training necessary to ensure the successful launch of online games.
• Creates and fosters an agile work environment to support rapid change within the Lottery's policies and guidelines.
• Understands and practices Lottery policies and guidelines and ensures Digital Games Coordinator has a solid understanding of policies and guidelines to successfully achieve goals within those parameters.
• Sets performance objectives and evaluates performance.
Note - This position requires in-office work three days per week including Tuesday and Wednesday.
Minimum Qualifications
• BA/BS from an accredited 4-year college or comparable professional experience.
• A minimum of 4-5 years in product management with preference for gaming experience.
• Product launch or planning experience a must with a proven ability to deliver results required.
• Experience managing others or a team.
• Knowledge in the principles, practices and theory of product development, marketing, and sales.
• Ability to effectively communicate both verbally and in writing with all levels in many different departments within the Lottery and with external stakeholders.
• Ability to work effectively in a collaborative and agile environment.
• Ability to develop and implement annual Online Instant Game and Online Draw Game plans that align with department goals.
• Ability to manage and execute multiple schedules while maintaining significant flexibility with both internal and external groups.
• Ability to analyze sales data and determine trends.
• Knowledge of administration and operations of state lotteries and the lottery industry.
• Ability to develop and maintain product management tools.
• Capable of creating and executing multiple projects with minimal supervision within tight deadlines.
• Experience in all things digital (web, CRM, design, marketing) is a plus.
• Ability to manage and utilize vendors.
• Attention to detail and process driven.
A comparable amount of training and experience may be substituted for the minimum qualifications.
Additional Considerations
Lottery Industry Experience
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate will be required to complete a background investigation.
The Virginia Lottery is an independent state agency, and as such all positions are exempt from the Virginia Personnel Act, as well as most Executive Branch human resources policies. The Virginia Lottery is a fun place to work and values diversity in the workforce. We offer a competitive salary and excellent benefits. The Virginia Lottery is an Equal Opportunity Employer. Only online applications completed in their entirety will be accepted for this position. The Virginia Lottery will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact the Virginia Lottery's Human Resources Department at **************.
Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.
Contact Information
Name: Human Resources
Phone: ************
Email: N/A
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Table Games Assistant Shift Manager - Petersburg
Poker manager job in Petersburg, VA
Why We Need Your Talents: With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success. The Table Games Assistant Shift Manager reports to the Table Games Shift Manager and oversees the shift operations of the casino and all departments in the absence of or in concurrence with department heads.
Responsibilities
Where You'll Make an Impact:
* Responsible to the Table Games Shift Manager for successful performance of assigned duties.
* Responsible for the supervision and performance of the Pit Managers, Floor Supervisors, Dealers, and Pit Clerks.
* Assist and advise other departments and company personnel as necessary, to assure the success of the table games and the company in general.
* Responsible for overseeing daily operations of the table games in the absence of the Table Games Shift Manager.
* Analyze customer play: cheating, scams, counters, and any unusual or suspicious variations of play. Monitor rated players for input into data base tracking system.
* Review staffing levels, delegate authority and assign responsibilities.
* Development of staff, interviews, hires, evaluations, and disciplinary actions.
* Management abilities demonstrated in managing the table games operations
* Maintain interpersonal working relationship among all personnel.
* Oral and written communication skills.
* Public relations and customer service skills.
* Willingness to assume overall responsibility relative to the performance of the table games, slot operations, and the property in general.
* Successful management of departmental budget and goals.
* Effective managing/training of the staff.
* Accuracy in completing assigned duties, paperwork, and reports.
* Review and manage departmental financial data.
* Review table game activities and promotional status with Table Games Shift Manager.
* Monitor and adjust performance to local competition.
* Meet with departmental directors, managers, and supervisors as necessary.
* Provide excellent customer service and employee relations.
* Ensure the safety and security of guests and employees, manage processes and programs to effectively control and reduce loss time injuries.
* Other duties as assigned.
Skills to Help You Succeed:
* Must be proficient with all Microsoft software products.
* Methods of accountability:
* Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
* Through various oral and written reports.
* Through achievement of performance goals.
* Standards of Performance:
* Management abilities demonstrated in managing the table games operations.
* Maintain interpersonal working relationship among all personnel.
* Oral and written communication skills.
* Public relations and customer service skills.
* Willingness to assume overall responsibility relative to the performance of the table games, slot operations, and the property in general.
* Successful management of departmental budget and goals.
* Effective managing/training of the staff.
* Accuracy in completing assigned duties, paperwork, and reports.
* Ability to analyze and interpret departmental needs and results.
* Ability to solve complex problems.
* Knowledge of table games operations, gaming regulations and beverage control regulations.
* Knowledge of theft techniques.
* Good public relations and guest services skills.
* Ability to perform assigned duties under frequent time pressures.
* Broad variety of tasks and deadlines requires an irregular work schedule.
* Ability to perform assigned duties under frequent time pressure, in an interruptive environment.
* Accuracy in completing assigned duties in a timely manner, including required documents and forms.
* Complete, perform and understand basic mathematical functions.
* Knowledge of company policies and procedures and IRS Bank Secrecy Act and internal controls.
* Complete knowledge of all facilities available to guests on property.
* Ability to always maintain a pleasant, friendly and welcoming attitude, with the use of facial expressions.
* Knowledge of all special events and promotional activities.
* Ability to work in a high energy casino environment exposed to bright lights and noise and smoking environment.
Qualifications
Must-Haves:
* Five (5) to seven (7) years of experience in casino operations and management of a large staff with a four (4) year degree in a related field or equivalent work experience.
* You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
* Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
* Casino is large and requires ability and energy to move about it with a true sense of urgency.
* Sitting 25%
* Walking 60%
* Standing 15%
* Keyboarding 25%
* Use of going up and down thirty-one (31) stairs multiple times per day and elevators.
* 24/7 operation requiring extended hours and the ability and willingness to meet the team members' schedules when handling matters scheduling, team member relations and staffing.
What We Offer
Perks We Offer You
* Generous Bonus Structure
* Comprehensive Health Coverage
* Retirement Savings with Company Match
* Leadership Skills Development & Mentorship Programs
* Tuition Reimbursement
* Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
Individuals that are chosen to be part of the Live! Management Team can expect:
* To support and build a strong team, while valuing and celebrating our diversity
* To be given the power and responsibility to prioritize service to our guests and community.
* To be given the tools, resources, and opportunity to grow in their career.
* To be part of an exciting experience unlike any other in the Industry.
* To work hard and have fun.
Live! is a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking
Auto-ApplyTable Games Shift Manager
Poker manager job in Berlin, MD
ORPORATED Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
JOB SUMMARY
Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. This is a full time, year around position with an excellent compensation package. This includes medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options. If you possess the desire to work for a great company, then we would love to have you!
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Creates and ensures a fun-filled entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
* Acknowledge and greet guests warmly and sincerely on and off the game.
* Responsible for scheduling and supervising staff and the overall daily management of a designated shift in the Table Games department, including maintaining sufficient staffing levels, interviewing, hiring, and training team members, planning, assigning and directing work, appraising performance, rewarding and disciplining team members. May be called upon to conduct auditions and participate in dealer school.
* Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
* Coaches team members in their span of control to maintain and improve on expected levels of performance, promotion and productivity by using positive motivation.
* Initiates and maintains communication with team members, Table Games management, and other departments in facilitating the flow of information throughout the company.
* Ensures optimal operational efficiency with continual contact and walk-through observation of all areas of responsibility.
* Advise management of progress, disputes, problems, suspicious activity, and substantial play.
* Ensure accuracy and completion of all signatory paperwork and transactions.
* Ensure the protection and integrity of assigned games, currency, chips, playing cards, dice, and other assets in assigned areas.
* Complies with State Lottery Regulations and Company Internal Controls.
* Knowledgeable in and actively promotes company marketing and promotional events and is proficient in answering guest questions. Ensures dealers are briefed accordingly.
* Make suggestions and recommendations for the enhancement of services and operations.
* Maintains the highest level of confidentiality.
* Promotes outstanding customer relations.
* Promotes honesty and trust among the team.
* Performs all other duties as assigned.
REQUIRED SKILLS AND ABILITIES
* Minimum of Two (2) years' experience as a Table Games Dealer, and One (1) year as a Gaming Supervisor.
* Effective knowledge of casino management software and live games equipment.
* Good game protection skills and knowledge.
* Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
* Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
* Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
* Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees
EDUCATION AND EXPERIENCE
High School Diploma or Equivalent Required, College degree preferred.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
* Must be able to lift, push, or pull up to 50 lbs without difficulty, repeatedly.
* Must be able to sit, walk or stand for extended periods of time without difficulty.
* Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.
CHURCHILL DOWNS INCORPORATED
Churchill Downs Incorporated ("CDI") (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for over 150 years, beginning with the company's most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the acquisition, development, and operation of live and historical racing entertainment venues, the growth of online wagering businesses, and the acquisition, development, and operation of regional casino gaming properties.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Work With Us
Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
Already Work Here?
Here's a link to apply internally:
Employee Login
Table Games Pit Manager - Petersburg
Poker manager job in Petersburg, VA
Why We Need Your Talents:
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Casino Pit Manager is accountable and responsible for overseeing the smooth operation of the casino table games.
Responsibilities
Where You'll Make an Impact:
Responsible to the Casino Shift Manager for successful performance of assigned duties.
Responsible for the supervision and performance of the Dual-Rate Pit Managers, Floor Supervisors, Dealers, and Dual-Rate Dealers.
Assists and advises other departments and company personnel as necessary, to assure the success of the table games and the company overall.
Responsible for supervising, floor management of dealers, and other subordinates in the pit area and ensuring correct procedures are followed on table games.
Manages the request for fills/credits, player ratings, keeping track of markers, and rundowns for the entire pit.
Analyzing customer play: cheating, scams, counters, and any unusual or suspicious variations of play.
Monitors rated players for input into data base tracking system.
Review staffing levels to maintain operational effectiveness.
Delegate authority and assign responsibilities.
Development of staff, interviews, hires, evaluations, and disciplinary actions.
Review departmental financial data.
Review table game activities and promotional status with the Table Games Shift Manager.
Meet with departmental directors and managers as necessary.
Provide excellent customer service.
Ensure the safety and security of guests and employees, manages processes and programs to effectively control and reduce loss time injuries.
Other duties as assigned.
Skills to Help You Succeed:
Methods of Accountability:
Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
Through various oral and written reports.
Through achievement of performance goals.
Standards of Performance:
Management abilities demonstrated in managing the table games operations.
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Public relations and customer service skills.
Willingness to assume responsibility relative to the performance of the table games.
Obtainment of departmental budget and goals.
Effective managing of the staff.
Accuracy in completing assigned duties, paperwork, and reports.
Must be proficient with all Microsoft software products.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Knowledgeable of specified games and gaming regulations.
Ability to add monies and chips.
Knowledge of theft techniques.
Good public relations/guest service skills.
Ability to perform assigned duties under frequent time pressure in an interruptive environment.
Ability to accurately complete paperwork and forms.
Complete, perform and understand basic mathematical functions.
Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
Complete knowledge of all facilities available to guests on property.
Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.
Ability to maintain mental concentration for significant periods of time.
Qualifications
Must-Haves:
Five (5) to seven (7) years of experience as a dealer, floor person, and or supervisor with a Four (4) year degree in a related field or equivalent work experience.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
Casino is over 300,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
Sitting 5%
Walking 10%
Standing 75%
Keyboarding 10%
Use of going up and down thirty-one (31) stairs multiple times per day and elevators.
24/7 operation requiring extended hours and the ability and willingness to meet the team members' schedules when handling matters scheduling, team member relations and staffing.
What We Offer
Perks We Offer You
Generous Bonus Structure
Comprehensive Health Coverage
Retirement Savings with Company Match
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
Individuals that are chosen to be part of the Live! Management Team can expect:
To support and build a strong team, while valuing and celebrating our diversity
To be given the power and responsibility to prioritize service to our guests and community.
To be given the tools, resources, and opportunity to grow in their career.
To be part of an exciting experience unlike any other in the Industry.
To work hard and have fun.
Live! is a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking
Auto-ApplyTable Games Shift Manager - Petersburg
Poker manager job in Petersburg, VA
Why We Need Your Talents:
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Table Games Shift Manager oversees the shift operations of the casino and all departments in the absence of or in concurrence with department heads.
Responsibilities
Where You'll Make an Impact:
Responsible to the Vice President of Table Games for successful performance of assigned duties.
Responsible for the supervision and performance of the Assistant Shift Manager, Pit Managers, Floor Supervisors, and Dealers.
Assists and advises other departments and company personnel as necessary, to assure the success of the table games and the company in general.
Responsible for overseeing daily operations of the table games.
Analyzing customer play: cheating, scams, counters, and any unusual or suspicious variations of play. Monitors rated players for input into data base tracking system.
Review staffing levels, delegate authority and assign responsibilities.
Development of staff, interviews, hires, evaluations, and disciplinary actions.
Review and manage departmental financial data.
Review table game activities and promotional status with Director of Casino Operations.
Monitor and adjust performance to local competition.
Meet with departmental directors, managers, and supervisors as necessary.
Provide excellent customer service and employee relations.
Ensure the safety and security of guests and employees, manages processes and programs to effectively control and reduce loss time injuries.
Other duties as assigned.
Methods of Accountability:
Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
Through various oral and written reports.
Through achievement of performance goals.
Standards of Performance:
Management abilities demonstrated in managing the table games operations.
Maintain interpersonal working relationship among all personnel.
Oral and written communication skills.
Public relations and customer service skills.
Willingness to assume overall responsibility relative to the performance of the table games, slot operations, and the property in general.
Successful management of departmental budget and goals.
Effective managing/training of the staff.
Accuracy in completing assigned duties, paperwork, and reports.
Skills to Help You Succeed:
Must be proficient with all Microsoft software products.
Ability to analyze and interpret departmental needs and results.
Ability to solve complex problems.
Knowledgeable of table game operations, gaming regulations, and beverage control regulations.
Knowledge of theft techniques.
Good public relations/guest service skills.
Ability to perform assigned duties under frequent time pressure in an interruptive environment.
Ability to accurately complete paperwork and forms.
Complete, perform and understand basic mathematical functions.
Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
Complete knowledge of all facilities available to guests on property.
Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities.
Qualifications
Must-Haves:
Seven (7) to Ten (10) years of experience in casino operations and management of a large staff with a Four (4) year degree in a related field or equivalent work experience.
24/7 operation requiring extended hours and the ability and willingness to meet the team members' schedules when handling matters scheduling, team member relations and staffing.
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
Casino is over 100,000 sq. ft. and requires ability and energy to move about it with a true sense of urgency.
Sitting 25%
Walking 60%
Standing 15%
Keyboarding 25%
Use of going up and down thirty-one (31) stairs multiple times per day and elevators.
What We Offer
Perks We Offer You
Generous Bonus Structure
Comprehensive Health Coverage
Retirement Savings with Company Match
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
Individuals that are chosen to be part of the Live! Management Team can expect:
To support and build a strong team, while valuing and celebrating our diversity
To be given the power and responsibility to prioritize service to our guests and community.
To be given the tools, resources, and opportunity to grow in their career.
To be part of an exciting experience unlike any other in the Industry.
To work hard and have fun.
Live! is a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking
Auto-Apply