Poker manager skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical poker manager skills. We ranked the top skills for poker managers based on the percentage of resumes they appeared on. For example, 38.2% of poker manager resumes contained guest service as a skill. Continue reading to find out what skills a poker manager needs to be successful in the workplace.

7 poker manager skills for your resume and career

1. Guest Service

Here's how poker managers use guest service:

Oversee operational procedures, training, hiring, guest service.
Delivered Truly Great Guest Service * Departmental Organization/Administration * Direct Administration of Staff Issues and Training

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how poker managers use customer service:

Communicated with new players regarding technical and general customer service issues.
Provided exemplary customer service through tasks such as greeting/seating casino customers.

3. Guest Satisfaction

Here's how poker managers use guest satisfaction:

Worked closely with upper management to insure guest satisfaction.

4. TDA

Here's how poker managers use tda:

Maintained knowledge of all poker rules and TDA rules.

5. Internal Controls

Here's how poker managers use internal controls:

Direct management functions including development of internal controls, policies and procedures.
Implemented gaming controls, company regulations and internal controls.

6. Table Games

Table games refer to a game that you can play over a table. These games include snooker, foosball, table tennis, etc.

Here's how poker managers use table games:

Developed and maintained the annual table games department budget insuring profitability objectives.
Monitor table games and slot performance and performs data analysis as appropriate for the purpose of optimizing profitability and reducing costs.

7. Poker Games

Here's how poker managers use poker games:

Maintained security of all Poker games, monies and personnel.

What skills help Poker Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of poker manager skills to add to your resume

The most important skills for a poker manager resume and required skills for a poker manager to have include:

Guest Service
Customer Service
Guest Satisfaction

TDA
Internal Controls
Table Games

Poker Games

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs