Polar Service Centers jobs - 24 jobs

We have a brand new A Ford Pro Elite location and we are adding an Operations Manager who will oversee the end-to-end operations of a Ford Pro Elite facility-a high-capacity, commercial-focused service center. This includes overseeing service, parts, sales, mobile operations, facility growth, financial performance, and ensuring alignment with Ford Pro's standards and goals. Responsibilities: Build strong partnerships with dealers, Field Operations, Customer Service Division, and other stakeholders to facilitate adoption of Ford Pro Elite initiatives. fordcareers.dejobs.org Remove roadblocks or bottlenecks to accelerate facility openings and operations. Establish and communicate brand differentiators that encourage dealer adoption. Develop a robust training ecosystem supporting a wide range of stakeholders dealers, technical staff, sales, and business development teams-to ensure timely and compliant deployment Lead and mentor the team, fostering a culture of excellence and high performance. f Implement individual development plans with direct reports and oversee the launch of agency or solutions teams. fordcareers.dejobs.org Ensure that Elite centers meet operational requirements including having at least 24 service bays, mobile service capability (minimum five mobile vans), and Fleet Maintenance Champion efficient workflows in both front-end sales and fixed ops, with a focus on uptime and productivity. Job Purpose: - The Operations Manager at Valley Ford Trucks - Master will oversee and streamline the daily operations to ensure efficiency and effectiveness in all processes. This role is pivotal in managing resources, optimizing workflows, and driving continuous improvement to enhance customer satisfaction and achieve organizational goals. Key Responsibilities: - Develop and implement operational strategies to improve productivity and efficiency. - Manage and supervise the operations team, providing guidance and support to ensure high performance. - Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions. - Ensure compliance with company policies, safety regulations, and industry standards. - Collaborate with other departments to align operational goals with overall business objectives. - Oversee inventory management, ensuring optimal stock levels and minimizing waste. - Develop and manage budgets, ensuring cost-effective operations. - Lead initiatives to enhance customer service and satisfaction. - Identify and mitigate operational risks to ensure business continuity. - Foster a culture of continuous improvement and innovation within the operations team. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - Bachelor's degree in Business Administration, Operations Management, or a related field. Required Experience: - At least 5 years of experience in operations management or a similar role within the automotive or transportation industry. - Proven track record of successfully managing and optimizing operational processes and systems. - Experience in leading and developing high-performing teams. - Demonstrated ability to manage budgets and resources effectively. Required Skills and Abilities: - Strong leadership and decision-making skills with the ability to motivate and inspire teams. - Excellent organizational and multitasking abilities to manage multiple projects and priorities simultaneously. - Proficient in using operations management software and tools. - Strong analytical skills with the ability to interpret data and make informed decisions. - Exceptional communication and interpersonal skills to collaborate with various stakeholders. - Ability to adapt to changing environments and implement effective solutions. - Knowledge of industry regulations and compliance standards.

Job Purpose: - The Sales Porter at VALLEY FORD TRUCKS- MASTER plays a crucial role in supporting the sales team by ensuring the efficient movement and organization of vehicles within the dealership. This position is responsible for maintaining the appearance and readiness of vehicles, thereby enhancing the overall customer experience and contributing to the dealership's success. Key Responsibilities: - Assist in the movement and parking of vehicles within the dealership premises to ensure optimal space utilization and accessibility. - Maintain the cleanliness and presentation of vehicles, both interior and exterior, to uphold the dealership's standards. - Conduct routine inspections of vehicles to identify any maintenance needs or issues and report them promptly to the sales or service department. - Support the sales team by preparing vehicles for customer test drives, ensuring they are fueled and ready for demonstration. - Coordinate with the service department to facilitate the timely transportation of vehicles for servicing or repairs. - Assist in the setup and organization of promotional displays and events within the dealership. - Provide exceptional customer service by assisting clients with inquiries and directing them to the appropriate personnel. - Perform other duties as assigned to support the dealership's operations and sales objectives. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - High school diploma or equivalent. Required Experience: - Previous experience in a customer service or sales support role is preferred. - Experience working in an automotive dealership or related industry is an advantage. Required Skills and Abilities: - Strong communication and interpersonal skills to effectively interact with customers and team members. - Ability to manage time efficiently and prioritize tasks in a fast-paced environment. - Basic knowledge of automotive vehicles and an interest in the automotive industry. - Proficiency in using computer systems and software applications related to sales and inventory management. - Strong attention to detail and organizational skills to maintain accurate records and documentation. - Ability to work collaboratively within a team and contribute to a positive work environment. - Physical ability to move and park vehicles safely and efficiently.

We are growing and looking to add to our team. Our Operation's Manager oversees and optimizes the daily operations of the Commercial Upfit division to ensure efficiency, productivity, and profitability. This role requires strong strategic planning, resource management, and continuous improvement skills to align operational functions with the company's goals and customer expectations. This position offers a base salary plus monthly bonus. Key Responsibilities Operational Strategy & Performance Develop and implement operational strategies that improve productivity, workflow efficiency, and overall performance. Monitor and analyze operational metrics to identify gaps, trends, and opportunities for improvement. Prepare and present performance reports to senior leadership, offering insights and recommendations for strategic planning. Resource & Team Management Oversee personnel, equipment, materials, and shop resources to ensure optimal utilization. Lead, mentor, and develop the operations team, fostering a culture of accountability, growth, and continuous improvement. Coordinate staffing needs, training, and performance evaluations to support operational goals. Cross‑Functional Collaboration Work closely with sales, engineering, procurement, and production teams to ensure seamless project execution. Support integration of operational processes across departments to enhance communication and workflow. Compliance & Safety Ensure all operations comply with industry regulations, safety standards, and company policies. Promote and maintain a safe, clean, and efficient working environment. Financial & Supply Chain Management Manage budgets, cost controls, and financial planning to maintain cost‑effective operations without compromising quality. Coordinate with external vendors, suppliers, and partners to streamline supply chain processes and improve service delivery. Oversee inventory levels, procurement processes, and material flow to support production schedules. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Qualifications Required Education: - Bachelor's degree in Business Administration, Operations Management, or a related field. Required Experience: - Minimum of 5 years of experience in operations management in Commercial Trucks, Automotive or Manufacturing - Proven track record of managing and improving operational processes in a business environment. - Experience in budget management and financial analysis. - Demonstrated success in leading and developing high-performing teams. Required Skills and Abilities: - Strong analytical and problem-solving skills with the ability to make data-driven decisions. - Excellent organizational and multitasking abilities to manage multiple projects efficiently. - Proficient in using operations management software and tools. - Exceptional communication and interpersonal skills to effectively collaborate with cross-functional teams. - Ability to adapt to a fast-paced and dynamic work environment. - Strong leadership skills with the ability to motivate and inspire team members. - Knowledge of industry regulations and compliance standards relevant to operations management.

Valley Truck Centers is a family-owned auto and commercial truck dealership established in 1964, proudly serving Northeast Ohio with four franchises. We specialize in the sale of Ford, Freightliner, Western Star, Hino, and Isuzu trucks, along with a dedicated truck body shop that customizes various truck body types. We have a brand-new Ford Pro facility and looking to add a Shop Foreman Summary As a Working Shop Foreman at Valley Truck Centers, you will oversee the daily operations of our shop, ensuring high-quality service and adherence to safety standards. This role is crucial for maintaining our reputation for excellence in the automotive industry while leading a skilled team. Responsibilities Supervise shop operations and manage a team of technicians to ensure efficient workflow. Ensure compliance with OSHA regulations and maintain a safe working environment. Conduct quality control inspections on completed work to uphold service standards. Coordinate with other departments to streamline processes and improve service delivery. Assist in estimating project costs and managing contracts as needed. Requirements Proven experience in a supervisory role within an automotive or truck repair environment. Strong knowledge of OSHA regulations and safety practices. Ability to read blueprints and schematics effectively. Experience with quality control processes and standards. Excellent leadership skills with the ability to motivate and manage a diverse team. If you are ready to lead a dynamic team in a thriving environment, apply today to join Valley Truck Centers as our next Shop Supervisor! Key Responsibilities: - Supervise and coordinate the activities of the shop personnel, including scheduling, training, and performance evaluations. - Ensure all repair and maintenance work is completed efficiently and meets company standards and customer expectations. - Monitor shop equipment and tools, ensuring they are properly maintained and available for use. - Implement and uphold safety protocols to guarantee a secure working environment for all employees. - Liaise with customers to understand their service needs and provide timely updates on repair progress. - Collaborate with management to develop strategies for improving shop operations and customer satisfaction. - Maintain accurate records of work orders, inventory, and employee hours. - Resolve any issues or conflicts that arise within the shop to ensure smooth operations. - Assist in diagnosing complex mechanical problems and provide guidance to technicians as needed. - Stay informed about industry trends and advancements to continuously improve shop practices and services. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - High school diploma or equivalent; vocational training or certification in automotive technology or a related field is preferred. Required Experience: - Minimum of 5 years of experience in a supervisory role within an automotive repair or maintenance shop. - Proven track record of managing a team of technicians and ensuring high-quality service delivery. - Experience with heavy-duty trucks and commercial vehicles is highly desirable. Required Skills and Abilities: - Strong leadership skills with the ability to mentor and develop a team of technicians. - Excellent problem-solving skills and the ability to diagnose and resolve complex mechanical issues. - Proficiency in using diagnostic tools and equipment specific to the automotive industry. - Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. - Excellent communication skills, both verbal and written, to interact with team members, customers, and management. - Knowledge of safety regulations and compliance standards within the automotive repair industry. - Ability to work in a fast-paced environment and adapt to changing priorities.

Job Purpose: - The Mobile Technician is responsible for providing high-quality technical support and service for mobile devices. This role involves diagnosing, troubleshooting, and repairing mobile phones and tablets to ensure optimal performance and customer satisfaction. The Mobile Technician will work closely with customers to understand their issues and provide effective solutions, maintaining a professional and customer-focused approach at all times. Key Responsibilities: - Diagnose and troubleshoot hardware and software issues on mobile devices. - Perform repairs and replacements of components such as screens, batteries, and other internal parts. - Conduct software updates and installations to ensure devices are running the latest versions. - Provide exceptional customer service by clearly explaining technical issues and solutions to customers. - Maintain accurate records of repairs and services performed. - Keep up-to-date with the latest mobile technology trends and repair techniques. - Ensure all repairs are completed in a timely manner and meet quality standards. - Collaborate with team members to solve complex technical issues. - Maintain a clean and organized work environment, ensuring all tools and equipment are properly maintained. - Adhere to all company policies and procedures, including health and safety regulations. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Qualifications Required Education: - High school diploma or equivalent; technical certifications in mobile device repair are preferred. Required Experience: - Minimum of 2 years of experience in mobile device repair, including smartphones and tablets. - Proven track record of diagnosing and resolving hardware and software issues in mobile devices. - Experience in using diagnostic tools and software for troubleshooting mobile devices. Required Skills and Abilities: - Strong technical proficiency in mobile device hardware and software systems. - Ability to disassemble and reassemble mobile devices with precision and care. - Excellent problem-solving skills and attention to detail. - Strong communication skills to effectively explain technical issues and solutions to customers. - Ability to work independently and manage time efficiently in a fast-paced environment. - Familiarity with various mobile operating systems, including iOS and Android. - Customer service-oriented with a focus on delivering high-quality service and support.

Job Purpose: - The Product Specialist is responsible for driving sales growth and expanding market share within the automotive industry, specifically focusing on motor vehicles and parts. This role requires a strategic approach to identify and capitalize on new business opportunities, build strong relationships with clients, and deliver exceptional customer service to achieve sales targets and contribute to the overall success of the organization. Key Responsibilities: - Develop and implement effective sales strategies to achieve sales targets and increase market share in the automotive sector. - Identify and pursue new business opportunities through market research, networking, and lead generation activities. - Build and maintain strong, long-lasting relationships with clients, understanding their needs and providing tailored solutions. - Collaborate with internal teams, including marketing and product development, to align sales strategies with company objectives. - Conduct presentations and product demonstrations to potential clients, highlighting the value and benefits of the company's offerings. - Monitor market trends, competitor activities, and customer feedback to inform sales strategies and identify areas for improvement. - Prepare and present regular sales reports, forecasts, and performance analysis to senior management. - Attend industry events, trade shows, and conferences to represent the company and expand professional networks. - Ensure compliance with company policies, industry regulations, and ethical standards in all sales activities. - Continuously update knowledge of industry developments, emerging technologies, and best practices to maintain a competitive edge. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Qualifications REQUIREMENTS · Strong communication and listening skills · Willingness to complete OEM training and certification · Comfort using CRM systems · Professional appearance and punctuality · Ability to work a full-time schedule including weekends WHY THIS ROLE IS DIFFERENT · No pressure culture · No hidden decision-making · Managers on the floor, not behind doors · Clear separation of responsibilities · Pay plans that reinforce the right behavior · A culture built on earning trust, not forcing transactions We don't ask customers to take our word for it. We invite them to experience it for themselves. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more!

We are currently looking to add a Process Engineer to our team. The Process Engineer is responsible for developing, documenting, and improving production processes to ensure safe, efficient, and high-quality vehicle upfitting operations. This role creates work instructions, standard operating procedures, and best-practice documentation to support consistent production results across the organization. The Process Engineer will assist with building Bills of Materials (BOMs) for standard upfits, support troubleshooting on the production floor, and optimize workflow for quality, throughput, and cost. Additional responsibilities include reviewing and interpreting OEM body builder manuals to ensure upfits meet OEM requirements, maintaining regulatory compliance, and performing weight distribution and driveline analysis as needed. While small design projects may occur, this is primarily a process-focused engineering role. Key Responsibilities Process Documentation & Standardization Develop and maintain work instructions, standard operating procedures (SOPs), checklists, and build guides for all production areas. Document best practices and ensure consistent use of approved production methods. Support training initiatives by providing clear, usable documentation for technicians and supervisors. Bills of Materials (BOMs) & Standard Upfit Support Assist in creating and maintaining BOMs for standard and recurring upfit packages. Validate BOM accuracy by collaborating with Procurement, Engineering, and Production. Ensure materials, hardware, and assemblies are correctly documented to support efficient builds. Production Floor Troubleshooting & Support Assist production teams with technical issues, material concerns, or installation challenges. Identify root causes of process or quality issues and support corrective actions. Provide engineering input to reduce rework, improve quality, and maintain production flow. Process Review & Optimization Study current processes and identify opportunities to improve efficiency, reduce waste, and increase throughput. Conduct time studies, workflow analysis, and workstation optimization using Lean, 5S, or other improvement methods. Lead small process improvement projects and support cross-functional CI initiatives. Compliance, OEM Guidelines & Technical Review Review OEM body builder manuals and ensure all upfit procedures comply with OEM requirements. Conduct weight distribution, payload, center-of-gravity, and driveline angle analyses where required. Ensure all processes align with FMVSS, NHTSA, OSHA, and other applicable regulations. Design Support (Limited Scope) Complete small design tasks such as brackets, mounting solutions, or minor components as needed. Update engineering drawings or models to support production and documentation needs. Collaborate with Engineering team on feasibility of upfit modifications. Exposure to vehicle noise, tools, and shop conditions; PPE required in designated areas. Qualifications Qualifications Education & Experience Bachelor's degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or related field preferred. 1-4 years of experience in manufacturing, automotive, upfitting, or process engineering roles. Experience working with technical drawings, CAD models, and engineering documentation. Knowledge of automotive systems, commercial vehicle equipment, or mechanical installations is strongly preferred. Skills & Abilities Strong technical and analytical skills with the ability to understand vehicle systems and upfit requirements. Proficiency in CAD software (SolidWorks, Inventor, AutoCAD, or similar). Familiarity with ERP systems, BOM structures, and engineering change processes. Knowledge of Lean manufacturing, 5S, and continuous improvement methodologies. Excellent communication and documentation skills. Ability to collaborate effectively with Production, Procurement, Sales, and Engineering teams. Strong problem-solving abilities and a hands-on, practical approach to engineering support. Physical Requirements Ability to work in both office and shop environments. Occasional need to climb in/out of vehicles, use hand tools, or inspect installations. Lift up to 25-30 lbs as needed.

Job Purpose: - To generate revenue and increase market share by selling truck parts to new and existing customers. To provide excellent customer service and build strong relationships with clients in the assigned territory. Key Responsibilities: - Identify and pursue new sales opportunities within the assigned territory. - Develop and maintain strong relationships with existing customers. - Provide technical assistance and product information to customers. - Prepare and present sales proposals and quotes. - Negotiate pricing and terms of sale. - Process orders and ensure timely delivery of parts. - Resolve customer complaints and issues in a timely and professional manner. - Meet or exceed sales targets and goals. - Stay up-to-date on industry trends and new products. - Maintain accurate records of sales activities and customer interactions. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - High school diploma or equivalent. Required Experience: - Prior sales experience, preferably in the automotive or truck industry. - Experience with customer relationship management (CRM) software. Required Skills and Abilities: - Excellent communication and interpersonal skills. - Strong negotiation and closing skills. - Ability to build and maintain customer relationships. - Knowledge of truck parts and their applications. - Ability to work independently and as part of a team. - Proficient in Microsoft Office Suite.

Job Description Regional Sales (New Business Development) Manager Job Summary/Objective of Job The Regional Sales Manager is responsible for leading and developing the Regional Sales team to drive revenue growth across existing Heavy Truck customer accounts and new business opportunities. This role will set and execute sales and marketing strategies, promote Valley Truck Parts products, and ensure alignment with company goals. The manager will also analyze competitive market data, implement innovative sales techniques, and contribute to brand engagement through community integration. Key Objectives Establish leadership for Regional Sales with a strategic focus on growth in Plainfield and Detroit markets Integrate into the Green Ghost community to enhance brand presence and engagement Develop and present a comprehensive sales plan to the executive team, including budget recommendations and performance targets Summary of Essential Job Functions Develop and execute a regional business plan covering sales, revenue, marketing, and expense controls Lead, coach, and motivate the Regional Sales & Service team to meet individual and team performance goals Set, track, and report on sales targets and KPIs across the region Collaborate with Human Resources to build training schedules and succession plans Align sales efforts with marketing initiatives and cross-functional teams for optimal customer service Maintain strong relationships with Valley Truck Parts Store Managers to ensure local business needs are met Represent Valley Truck Parts, Inc. professionally in all customer and community interactions Deliver exceptional customer service and promote Valley's product offerings Contribute to strategic planning and branch oversight across multiple locations Direct Reports: Regional Sales Team Branch Managers (W2, W3, W4, W5, W7) Credentials Minimum 5 years of product knowledge in the Heavy-Duty Truck industry (rated 6-7/10 familiarity) Minimum 5 years in structured sales programs; CRM and sales platform fluency required Proven success in sales coaching and talent development Demonstrated experience in team leadership and cross-functional collaboration Strong understanding of marketing strategy and sales alignment Comfortable managing multiple branch locations Bachelor's degree in Business, Marketing, Sales, or Strategic Planning Travel flexibility:We're seeking candidates based in Central/Eastern Michigan or Indiana, with travel to key sites including Grand Rapids HQ, Plainfield/Indianapolis, Fort Wayne, Gaylord, Traverse City, St. Joseph, and Sterling Heights. Hybrid work style: remote and in-person as needed Strong communication skills required for cross-functional alignment and executive reporting Ability to synthesize sales data and present actionable insights Qualifications High School Diploma required; Bachelor's Degree preferred 5-10 years of management/leadership experience 5-10 years of outside sales experience 1-2 years of Heavy-Duty Truck service/shop experience Strong customer relationship management skills Excellent written and verbal communication Proficiency in Microsoft Office and CRM tools (e.g., Pipedrive) Dedication to customer service excellence Demonstrated success in leading sales teams Performance Metrics Task Completion Productivity / Efficiency Quality of work Teamwork Dependability Physical Demands This position requires a combination of office-based work, travel, and occasional hands-on engagement in branch and shop environments. The physical demands include but are not limited to: Lifting, Carrying, Pushing, Pulling (up to 50+ lbs): May be required during branch visits, trade shows, or when handling product samples and promotional materials. Frequent Walking and/or Kneeling: Necessary during site visits, store walkthroughs, and service bay inspections. Includes navigating shop floors, warehouses, and customer facilities. Speaking and Hearing: Essential for leading team meetings, conducting customer calls, delivering presentations, and engaging in cross-functional collaboration. Reaching, Handling, Climbing: May be required when accessing inventory areas, reviewing product displays, or assisting with physical setup at events or branch locations. Driving and Travel: Regular regional travel by car is expected. Must be comfortable driving long distances and navigating varied environments including urban, suburban, and industrial areas. Prolonged Periods of Sitting or Standing: Includes time spent in meetings, at a desk, or during travel. Flexibility to alternate between remote work and in-person engagement is key. Use of Technology and Equipment: Frequent use of laptops, mobile devices, CRM platforms, and presentation tools. Occasional use of shop equipment for demonstration or inspection purposes. Travel Travel flexibility: We're seeking candidates based in Central/Eastern Michigan or Indiana, with travel to key sites including Grand Rapids HQ, Plainfield/Indianapolis, Fort Wayne, Gaylord, Traverse City, St. Joseph, and Sterling Heights. Hybrid work style: remote and in-person as needed Compensation Framework Base Salary Car allowance IT support: Cell phone, laptop, etc. Performance Incentives: Growth-based bonus and/or commission structure Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Purpose: - The Body Shop Estimator at VALLEY FORD TRUCKS- MASTER is responsible for assessing vehicle damage, estimating repair costs, and ensuring efficient and high-quality service delivery. This role involves working closely with customers, technicians, and insurance companies to facilitate the repair process and ensure customer satisfaction. Key Responsibilities: - Conduct thorough inspections of damaged vehicles to determine the extent of damage. - Prepare detailed and accurate estimates for repair costs, including labor, parts, and materials. - Communicate effectively with customers to explain estimates, repair processes, and timelines. - Collaborate with insurance adjusters to negotiate repair costs and ensure alignment with insurance policies. - Coordinate with the body shop team to schedule repairs and ensure timely completion of work. - Maintain detailed records of estimates, repairs, and communications for future reference. - Provide excellent customer service by addressing inquiries and resolving any issues related to repair estimates. - Stay updated with industry trends, repair techniques, and pricing to ensure competitive and accurate estimates. - Ensure compliance with all safety regulations and company policies during the estimation and repair process. Qualifications Required Education: - High school diploma or equivalent is required. - Associate degree or certification in automotive technology or a related field is preferred. Required Experience: - Minimum of 2 years of experience in automotive estimating or a related field. - Proven track record of accurately assessing vehicle damage and estimating repair costs. - Experience working in a body shop or dealership environment is preferred. Required Skills and Abilities: - Strong knowledge of automotive repair processes and body shop operations. - Proficient in using estimating software such as CCC ONE, Mitchell, or Audatex. - Excellent communication and customer service skills to interact effectively with clients and insurance adjusters. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Strong attention to detail and accuracy in preparing estimates and documentation. - Ability to interpret and apply technical information from repair manuals and bulletins. - Strong organizational skills and the ability to prioritize workload efficiently. - Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Are you ready to join the winning team at Valley Truck Centers? Don't see the position in which you can offer value to our TEAM? Our family owned buisness with over 16 locations and nearly 800 employees is growing and wants the best talent to expand our already very dedicated and experienced team. Please register on the Paycom platform and submit a completed/signed application to be considered. Benefits: Competitive pay 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Questions? Please email **************

Valley Truck Centers has been a family-owned auto and commercial truck dealership since 1964, proudly serving Northeast Ohio with four franchises. We specialize in selling Ford, Freightliner, Western Star, Hino, and Isuzu trucks, alongside providing top-notch truck body shop services. Summary We are seeking an experienced Auto Body Technician to join our team at Valley Truck Centers. In this role, you will be responsible for performing high-quality repairs and refinishing on a variety of vehicles, ensuring that they meet our standards of excellence. This position is essential to maintaining our reputation for outstanding service and quality. Responsibilities Perform body repairs on trucks and vehicles using various techniques. Utilize power tools and equipment to complete repairs efficiently and effectively. Conduct thorough inspections to assess damage and determine necessary repairs. Prepare surfaces for painting by sanding, masking, and applying primer as needed. Estimate repair costs accurately to provide customers with detailed quotes. Collaborate with other technicians to ensure timely completion of projects. Requirements Proven experience as an Auto Body Technician or similar role in the automotive industry. Strong mechanical knowledge with hands-on experience in automotive repair. Familiarity with sheet metal work, welding, and auto painting techniques. Ability to use power tools safely and effectively. Excellent attention to detail with a commitment to quality workmanship. If you are passionate about automotive repair and want to be part of a dedicated team at Valley Truck Centers, we invite you to apply today! Job Type: Full-time Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!!

Job Purpose: - The Commercial Truck Sales position at Valley Ford Trucks - Master is responsible for driving sales growth by identifying and engaging with potential clients, understanding their commercial vehicle needs, and providing tailored solutions. The role involves building strong relationships with customers, maintaining a deep knowledge of the product offerings, and achieving sales targets to contribute to the overall success of the dealership. Key Responsibilities: - Develop and implement effective sales strategies to increase commercial truck sales. - Identify and pursue new business opportunities through networking, cold calling, and referrals. - Conduct comprehensive needs assessments to understand customer requirements and recommend appropriate truck solutions. - Maintain up-to-date knowledge of industry trends, competitor offerings, and product specifications. - Build and maintain strong relationships with clients to ensure high levels of customer satisfaction and loyalty. - Collaborate with the sales team and other departments to ensure seamless service delivery and customer experience. - Prepare and deliver persuasive sales presentations to potential clients. - Negotiate pricing and terms of sales agreements to close deals effectively. - Track and report sales performance metrics to management regularly. - Participate in trade shows, conferences, and other events to promote Valley Ford Trucks - Master and its offerings. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - Bachelor's degree in Business Administration, Marketing, or a related field preferred. Required Experience: - Minimum of 3 years of experience in commercial truck sales or a similar sales role. - Proven track record of achieving sales targets and driving revenue growth. - Experience in developing and maintaining client relationships within the automotive industry. Required Skills and Abilities: - Strong knowledge of commercial trucks and the automotive industry. - Excellent communication and negotiation skills. - Ability to analyze market trends and identify business opportunities. - Proficiency in CRM software and Microsoft Office Suite. - Strong organizational skills and attention to detail. - Ability to work independently and as part of a team. - Valid driver's license and willingness to travel as needed.

Job Description Title Front Counter Representative Department(s) Counter Sales Reports to Branch Manager Working Hours: Job Summary/Objective of Job The Front Counter Sales Representative will be responsible for performing a variety of customer service-related duties. These duties include in-store sales, answering sales-related phone calls, providing customers with estimates and options, assisting walk-in customers, looking up parts, creating work and sales orders, creating pick tickets, and selling Valley Truck Parts, Inc. parts and services. Summary of Essential Job Functions Sells products and/or services to repair the problem and meet the customer's needs Provides pricing and availability quotes to customers in a timely and accurate manner Follows up with customers as needed Closes sales with potential customers by utilizing Valley's core values, promoting availability, quality, and service where possible Sells additional “add-on” products or services to customers Maintains customer goodwill by greeting and acknowledging customers Records all sales and/or customer transactions that occur Follows prescribed cash, credit, and check processing procedures of Valley Truck Parts, Inc. Works with dispatch to ensure the product is delivered to customers promptly Promotes Valley's products in a professional manner Qualifications Must have capabilities of working from home with internet/WIFI access High School Diploma or GED Equivalent Basic computer/application skills Ability to effectively listen and speak one-on-one Ability to interpret customers' needs Good organization skills Basic Knowledge of products and services Transmission models & parts Differential models & parts PTO, pumps, hydraulic valves Steering 5th Wheel models (be able to identify) Performance Metrics Task Completion Productivity / Efficiency Quality of work Teamwork Dependability Physical Demands Standing: Prolonged periods of standing are often required. Lifting: Occasionally lifting and moving heavy parts, typically up to 50 pounds. This may include the use of Hilo as needed to assist customers. Bending and Stooping: Frequent bending and stooping to retrieve or stock items. Reaching: Regular reaching to access products on shelves or in storage areas. Walking: Moving around the store or sales floor to assist customers and manage inventory. Manual Dexterity: Handling small parts and tools, requiring good hand-eye coordination. Visual Acuity: Reading product labels, operating a computer, and performing other tasks that require good vision. Communication: Clear verbal communication with customers and team members. *These demands ensure that the representative can effectively assist customers and manage sales. * Travel Minimal, other than what is required for the job. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Purpose: - The Janitor is responsible for maintaining a clean, safe, and orderly environment within the facility. This role is crucial in ensuring that all areas are kept in pristine condition, contributing to the overall health and safety of employees and visitors alike. Key Responsibilities: - Perform general cleaning duties, including sweeping, mopping, dusting, and vacuuming floors and surfaces. - Clean and sanitize restrooms, replenish supplies, and ensure all fixtures are in working order. - Collect and dispose of waste and recycling materials in accordance with company policies. - Maintain cleanliness of common areas such as hallways, lobbies, and break rooms. - Report any maintenance or repair needs to the appropriate personnel in a timely manner. - Ensure all cleaning equipment and supplies are used and stored properly. - Follow all health and safety regulations to maintain a safe working environment. - Assist with setting up and breaking down meeting rooms and event spaces as needed. - Respond promptly to any cleaning emergencies or special requests from management or staff. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Qualifications Required Education: - High school diploma or equivalent. Required Experience: - Previous experience in a janitorial or cleaning role preferred. - Familiarity with cleaning products and equipment. Required Skills and Abilities: - Ability to perform physical tasks, including lifting and bending. - Strong attention to detail and organizational skills. - Ability to follow instructions and work independently. - Good communication skills for interaction with staff and management. - Understanding of health and safety regulations related to cleaning.

Field Service Technician / Mechanic Western Branch DieselColumbus, OH $30-$45 per hour Western Branch Diesel, a subsidiary of Indel Power Group, has an opening for a Field Service Technician at our location in Columbus, Ohio. This individual should have previous experience as a technician. Indel Power Group is a distributor/dealer for major brands such as mtu , Detroit Diesel, Allison Transmission, Cummins, Caterpillar, Volvo Penta, Freightliner, Western Star, Isuzu, Autocar, and Crane Carrier to name a few. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement. Key Responsibilities Perform skilled tasks in the diagnosis of malfunctions, repairs, preventive maintenance, adjustments, and overhauls Use OEM software, tools, and technologies to maintain, diagnose, and complete repairs to promptly address and resolve customer vehicle or equipment concerns Commitment to safety and cleanliness Maintain open communication with management team regarding job status, updates, and changes Requirements Minimum of 3-5 years heavy duty diesel experience Full set of tools to work on heavy equipment Willing to work weekends and nights on occasion Perkins repair experience preferred Why Indel Power Group Competitive compensation package, DOE Rewarding work environment Opportunities for relocation & advancement Long established, family-owned business Benefits Excellent medical, dental, & vision coverage Health savings account Short-term/long-term disability and employee life insurance 401k, with matching Employee Assistance Program (EAP) Paid Annual Leave Eight Paid Holidays Employee Referral Program On the job paid training Company events and employee recognition programs Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Valley Ford has opened a brand new Ford Pro Elite location and we are looking for a well experienced Service Manager/Parts Manager. Ford Pro Elite is a commercial vehicle center that services commercial vehicles. We are a family owned and operated company who is always looking for career-oriented people that want to invest in their future. We are currently in search of an experienced Service Operations Manager for our Columbus, OH location. Must have previous Service Manager/Parts Manage experience to apply. Responsibilities of the Operations Manager: Overseeing the day-to-day operations of a Ford Service Department. Responsible for tracking department sales, expense control and profitability Monthly parts reconciliation Hiring/training/motivating Staff Employee satisfaction - Hire, train and motivate your team to achieve our business plan annually Taking Complete Responsibility for retail, commercial and internal profitability for our Service Department Exploring new ways to serve our customer base Developing an online sales process and order fulfilment system including staffing and training. Growing our wholesale business. Qualifications: Minimum of 3 to 5 years Service Manager experience required College degree in business preferred, or equal in automotive/truck parts management Supervising multiple employees effectively. Exceptional verbal and written communication skills Demonstrated leadership Job Purpose: - The Service Manager is responsible for overseeing the service department's operations, ensuring high-quality service delivery, and maintaining customer satisfaction. This role involves managing a team of service technicians, coordinating with other departments, and implementing strategies to improve service efficiency and profitability. Key Responsibilities: - Lead and manage the service department team, including hiring, training, and performance evaluations. - Develop and implement service procedures and policies to ensure efficient operations and customer satisfaction. - Monitor service department performance metrics and implement improvements as necessary. - Coordinate with parts and sales departments to ensure seamless operations and customer service. - Handle customer inquiries and complaints, providing solutions and ensuring a positive customer experience. - Maintain a safe and organized work environment, ensuring compliance with health and safety regulations. - Oversee the scheduling of service appointments and ensure timely completion of work. - Manage the department's budget, including cost control and revenue generation initiatives. - Stay updated on industry trends and advancements to maintain competitive service offerings. - Foster a positive team environment and encourage continuous professional development among staff members. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - Bachelor's degree in Business Administration, Automotive Technology, or a related field preferred. Required Experience: - Minimum of 5 years of experience in a service management role within the automotive or truck industry. - Proven track record of successfully managing service operations and leading a team of technicians. - Experience with budgeting, financial management, and achieving service department profitability goals. Required Skills and Abilities: - Strong leadership and team management skills with the ability to motivate and develop staff. - Excellent customer service skills and the ability to maintain positive relationships with clients. - Proficient in using service management software and Microsoft Office Suite. - Strong problem-solving skills and the ability to make decisions under pressure. - Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, staff, and upper management. - Ability to analyze and interpret data to improve service department efficiency and performance.

Job Purpose: - The Service Porter at Valley Ford Trucks is responsible for ensuring the smooth operation and organization of the service department. This role is crucial in maintaining the efficiency of vehicle service operations by managing the movement of vehicles and supporting the service team in delivering exceptional customer service. Key Responsibilities: - Move and park vehicles in designated areas to facilitate the service process. - Assist service advisors and technicians in locating vehicles and preparing them for service. - Maintain cleanliness and organization of the service lot and work areas. - Perform basic vehicle inspections and report any issues to the service team. - Ensure customer vehicles are returned in a clean and presentable condition. - Support the service department with various tasks as needed, ensuring a seamless workflow. - Provide excellent customer service by addressing inquiries and assisting customers in a professional manner. - Adhere to all company policies and safety regulations to ensure a safe working environment. Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - High school diploma or equivalent. Required Experience: - Previous experience in a customer service or automotive service environment is preferred. - Experience in handling and managing vehicles in a professional setting is advantageous. Required Skills and Abilities: - Strong interpersonal and communication skills to effectively interact with customers and team members. - Ability to operate and maneuver vehicles safely within a dealership or service area. - Basic understanding of automotive services and vehicle maintenance procedures. - Excellent organizational skills with the ability to manage multiple tasks efficiently. - Attention to detail to ensure vehicles are maintained to a high standard. - Ability to work independently and as part of a team in a fast-paced environment. - Flexibility to work varying shifts, including weekends and holidays, as needed.

Valley Truck Centers is a locally owned and family-operated dealer group since 1964, representing Ford, Chevrolet, Chrysler, Jeep, Dodge, Ram, Freightliner, Western Star, Hino, and Isuzu across several states and over 10 rooftops! We put our employees first who then treat our customers like family investing in your future to ensure success! Valley Truck Centers was founded in Cleveland, OH in 1964. Originally set as a Ford Heavy Truck Dealership, we have now expanded to over seven locations representing Freightliner, Western Star, Ford, Hino, and Isuzu products. We are a family-owned and operated company that is always looking for career-oriented people that want to invest in their future. ESSENTIAL DUTIES Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses the cause of any malfunction and performs the repair. Communicates with parts department to obtain needed parts. Road tests vehicles when required or refers to the test technician. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Reports machinery defects or malfunctions to supervisor. Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Understands keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. MARGINAL DUTIES Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Supervises work of any apprentice technicians as assigned. Keeps shop area neat and clean. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. CERTIFICATES, LICENSES, REGISTRATIONS Must obtain and maintain any certificates, licenses, and registrations as required by the Dealership. Must maintain valid Driver's License that meets dealership insurability requirements. PHYSICAL DEMANDS Essential physical duties are as follows. Other duties may be assigned: Must be able to work on feet for up to 4 hours at a time without restrictions. Must be able to lift up to 40 pounds without restrictions. Examine vehicles to determine if additional safety or service work is required. Road-test vehicles when required, keeping in mind that customers' vehicles should not be used for personal errands. Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes. Road-test vehicles to quality-check work performed. Job Type: Full-time Benefits: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Supplemental voluntary insurances available. Life Insurance is fully funded by the employer Employee assistance program Employee discount Paid time off Birthday day off Recognition for longevity Parental leave Referral program Health Club/Recreation Center membership reimbursements Employee Team Member Programs and more! Come join the Winning Team at Valley Truck Centers!!! Qualifications Required Education: - High school diploma or equivalent; technical certification in automotive technology or a related field is preferred. Required Experience: - Minimum of 2 years of experience as a technician in the automotive or truck service industry. - Proven track record of diagnosing and repairing vehicle issues efficiently and accurately. - Experience with a variety of diagnostic tools and equipment specific to truck maintenance and repair. Required Skills and Abilities: - Strong understanding of automotive systems, including engines, transmissions, brakes, and electrical systems. - Ability to read and interpret technical manuals, schematics, and repair instructions. - Excellent problem-solving skills with the ability to troubleshoot complex mechanical issues. - Proficiency in using diagnostic tools and computer systems for vehicle diagnostics. - Strong attention to detail and commitment to delivering high-quality workmanship. - Ability to work independently as well as part of a team in a fast-paced environment. - Effective communication skills to interact with team members and customers professionally. - Physical ability to perform manual labor, including lifting heavy parts and equipment.